07-28-09 Item 10eFloridaHealthFinder.gov I Comparing Florida Health Plans
Member Satisfaction for Adults - Ratings
County: Miami -Dade
Plan Type: Commercial HMO / PPO / Indemnity
Survey data collected in 2008.
Plan information for Miami -Dade County
Page 1 of
http:// www. floridahealthfinder .gov/flealthPlans /Compare.aspx 7/13/2009
Rate
he
Would
You
Number
of
Select
Ease in
Ease in
Doctors
How Well
Getting
Recommend
Your
Getting
Getting
to
Plan
Health Plan
Overall
How Well
HeID from
Current
Needed
Care
uickl
Customer
o Family or
Plan
ain
Health Plan
Health Plan
Name
Plan
Satisfaction
Doctors
Communicate
Choose
Processes
Type
are
From
la=
Service
Friends
Commercial
Aetna Health,�r
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HMO
Inc.
Commercial
HMO
AvMed, Inc.
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CIGNA
Healthcare of
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HMO
Florida, Inc.
Commercial
Citrus Health
.
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HMO
Care, Inc.
Commercial
Health
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HMO
Options, Inc.
Commercial
Humana
Medical Plan,
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HMO
Inc.
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HMO
Inc.
Public Health
Commercial
Trust of Dade
Val
4/4
V
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HMO
County (JMH
Health Plan)
Commercial
Total Health,,,,
HMO
Choice, Inc.
Commercial
United
Healthcare of
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V./
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HMO
Florida, Inc.
Vista
Commercial
Healthplan of
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HMO
South Florida,
Inc.
Commercial
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Healthplan,
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HMO
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http:// www. floridahealthfinder .gov/flealthPlans /Compare.aspx 7/13/2009
' FloridaHealthFinder.gov I Comparing Florida Health Plans
Page 2 of
Commercial
Aetna Life
Insurance
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Company
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Blue Cross &
Blue Shield of
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PPO / FFS
Florida, Inc.
Connecticut
Commercial
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PPO / FFS
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Company
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Golden Rule
Insurance
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PPO /FFS
Company
Humana
Commercial
Health
Insurance
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PPO / FFS
Company of
Florida
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Commercial
Healthcare
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PPO / FFS
Insurance
Company
Key Map:
a
- New Health Plan
- Not Measurable /Small Population
i
- Not Reported
0
- Not Applicable /Not Available
V,
- Three checkmarks represent the highest rank and one checkmark represents the lowest rank.
Scores or Ratings may not have been collected for all available Health Plans in this county. To see a complete list of
available Health Plans in the selected county, please select this link: "Health Plans Available ".
Source: The results shown are posted as reported and certified by health plans to the Agency for Health Care
Administration (AHCA), Florida Center for Health Information and Policy Analysis.
http:// www. floridahealthfinder .gov/HealthPlans /Compare.aspx 7/13/2009