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Res No 074-24-16179RESOLUTION NO. 074-24-16179 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF SOUTH MIAMI, FLORIDA, APPROVING THE RENEWAL AND PURCHASE FROM AXON ENTERPRISE, INC. OF BODY-WORN CAMERAS, ELECTRONIC CONTROL DEVICES, SOFTWARE, VIDEO STORAGE, AND OTHER ANCILLARY EQUIPMENT FOR THE POLICE DEPARTMENT IN AN AMOUNT NOT TO EXCEED $784,661.72 FOR A FIVE-YEAR TERM; AUTHORIZING THE CITY MANAGER TO NEGOTIATE AND ENTER INTO AN AGREEMENT FOR THE BODY-WORN CAMERA SYSTEM; AND PROVIDING FOR IMPLEMENTATION, CORRECTIONS, AND AN EFFECTIVE DATE. WHEREAS, the City of South Miami (the "City,,) currently contracts with Axon Enterprise, Inc. (the "Vendor") for body-worn cameras, electronic control devices, software, video storage, and other ancillary equipment (the "Equipment") for the day-to-day operational needs of the City,s Police Department; and WHEREAS, the Vendor has provided the City with a proposal for the provision of the Equipment in the amount of $784,661. 72 over a five-year term, which proposal is attached hereto as Exhibit "A" (the "Proposal"); and WHEREAS, Article Ill, Section 5 of the City Charter provides that all purchases in excess of $5,000 shall be approved by the City Commission after competitive conditions have been maintained and competitive bids sought from at least three different sour~ of supply, if available, with such determination to be made by the City Commission; and WHEREAS, subsection (E) of the City,s Purchasing Policy further provides that the City Manager has the authority to waive or deviate from the Purchasing Policy when it is determined to be in the best interest, or to obtain goods and/or services which cannot be acquired through the normal purchasing process due to insufficient time, the nature of the goods or services, or other factors, and as long as the City manager remains in accordance with the applicable provisions of the Charter, City Code, and Florida Statutes; and WHEREAS, due to the nature of the specialized Equipment and that the City's Police Department currently uses the Vendor's equipment, the City Police Department has determined that the Contractor is the sole provider of the Services for the City, and the City Manager therefore determined that the contractor is the sole provider of the Equipment and that the purchase of the Equipment from the Vendor is in the best interest of the City; and WHEREAS, the City Commission desires to approve the renewal and purchase of the Equipment from the Vendor and authorize the City Manager to negotiate and enter into agreement(s) with the Vendor for a five-year term in an amoW1t not to exceed $784,661.72 based Page 1 ofJ Res. No. 074-24-16179 on the Proposal attached hereto as Exhibit "A" and the Vendor's Master Services Agreement attached hereto as Exhibit "B" ("Agreement"); and WHEREAS, the cost of the Equipment will be funded from Account Number No. 001- 1910-521-3450, or such other funding source(s) as determined by the City Manager to be in the best interests of the City; and WHEREAS, the City Commission finds that this Resolution is in the best interest and welfare of the City. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF SOUTH MIAMI, FLORIDA, AS FOLLOWS: Section 1. Recitals. The above-stated recitals are true and correct and are incorporated herein by this reference. Section 2. Approval of Renewal and Purchase. The City Commission hereby authorizes the renewal and purchase of the Equipment from the Vendor in an amount not to exceed $784,661.72 based on the Proposal attached hereto as Exhibit "A " Section 3. Authorization. The City Manager is hereby authorized to negotiate and enter into agreement(s) with the Vendor for the purchase of the Equipment for a five-year term based on the Proposal attached hereto as Exhibit "A" and the Agreement attached hereto as Exhibit "B," subject to the City Attorney's approval as to form, content, and legal sufficiency. The City Manager is hereby authorized to charge the costs of the Equipment to the Contractual Services Account No. 00 l-19 I 0-521-3450, or such other funding source(s) as determined by the City Manager to be in the best interests of the City. Section 4. Implementation. The City Manager is authorized to take any and all actions necessary to impleme nt the purposes of this Resolution . Section 5. Conections. Conforming language or technical scrivener-type corrections may be made by the City Attorney for any conforming amendments to be incorporated into the final resolution for signature. Section 6. adoption . Effective Date. This Resolution shall become effective immediately upon PASSED AND ADOPTED this 4'" day of June, 2024. ATTEST: APPROVED: ~- MAYOR Page 2 ofJ Res. No. 074-24-16179 READ AND APPROVED AS TO FORM, LANGUAGE, LEGALITY AND EXECUTION THEREOF ~ANCOLE & &ffiRMAN, P .L. CITY ATTORNEY Page 3 ofJ COMMISSION VOTE: Mayor F emandez: Vice Mayor Bonich: Commissioner Calle: Commissioner Liebman: Commissioner Corey: 4-0 Yea Yea Yea Yea Absent Agenda Item No:8. City Commission Agenda Item Report Meeting Date: June 4, 2024 Submitted by: John Barzola Submitting Department: Police Department Item Type: Resolution Agenda Section: Subject: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF SOUTH MIAMI, FLORIDA, APPROVING THE RENEWAL AND PURCHASE FROM AXON ENTERPRISE, INC. OF BODY-WORN CAMERAS, ELECTRONIC CONTROL DEVICES, SOFTWARE, VIDEO STORAGE, AND OTHER ANCILLARY EQUIPMENT FOR THE POLICE DEPARTMENT IN AN AMOUNT NOT TO EXCEED $784,661.72 FOR A FIVE-YEAR TERM; AUTHORIZING THE CITY MANAGER TO NEGOTIATE AND ENTER INTO AN AGREEMENT FOR THE BODY-WORN CAMERA SYSTEM; AND PROVIDING FOR IMPLEMENTATION, CORRECTIONS, AND AN EFFECTIVE DATE. 3/5 (CITY MANAGER-POLICE DEPT.) Suggested Action: Staff recommends the City Commission approve the proposed resolution, thereby authorizing the City Manager to finalize the agreement with Axon Enterprise, Inc. This partnership is essential for maintaining the safety and effectiveness of our law enforcement operations while upholding accountability and transparency standards. Attachments: AXON_2025-2030_Memo.docx 48W6619-Resolution Approving Axon Enterprise Inc Body-worn Cameras.DOCX Exhibit A - AXON Proposal Final Q-550137-45419.907GM.pdf Exhibit B - Axon Master Services and Purchasing Agreement South Miami PD - Sole Source.docx Axon Taser 10 Product Card.pdf Axon Body 4 Product Card.pdf Axon Taser Energy Weapon Comparison.pdf Miami Herald Ad.pdf 1 CITY OF SOUTH MIAMI OFFICE OF THE CITY MANAGER INTER-OFFICE MEMORANDUM TO:The Honorable Mayor &Members of the City Commission FROM:Genaro “Chip” Iglesias, City Manager DATE:June 4, 2024 SUBJECT:Renewal and purchase of from Axon Enterprises of Body Worn Cameras, electronic control devices, software, video storage, and ancillary equipment for the Police Department ($784,661.72 over a 5-year period) RECOMMENDATION:Authorize the City Manager to finalize the agreement with Axon Enterprise, Inc. for the renewal and purchase of from Axon Enterprises Body Worn Cameras, electronic control devices, software, video storage, and ancillary equipment for the Police Department ($784,661.72 over a 5-year period). This partnership is essential for maintaining the safety and effectiveness of our law enforcement operations while upholding accountability and transparency standards. BACKGROUND:The proposed agreement aims to renew our partnership with Axon Enterprise, Inc. for an additional five years, ensuring continuity in equipping our law enforcement with cutting-edge technology. Axon Enterprise, Inc. has been a reliable provider for nearly a decade, offering essential services including video storage, support, and data collection.Axon is also the sole source provider for all related technology. Key Points: Technological Leadership: Axon Enterprise, Inc. is recognized as a leader in the field, providing essential tools for documenting encounters with the public and offering less lethal options for law enforcement. Enhancements: The agreement will facilitate access to new technology, including the latest electronic control devices, body cameras, and handgun deployment sensors, enhancing accountability and transparency within the Police Department. Software Support: In addition to hardware, the agreement includes software support for redaction technology, data sharing for public records requests, and video review, ensuring efficient and secure handling of recorded data. 2 CITY OF SOUTH MIAMI OFFICE OF THE CITY MANAGER INTER-OFFICE MEMORANDUM Early Access: By replacing the current agreement two months ahead of schedule, the Police Department will gain early access to new equipment, further bolstering operational capabilities. This proposal will also provide body worn cameras for all staff officers and detectives. Financial Implications: The agreement, effective December 15, 2024, entails an annual cost of $155,036 to be allocated from the Contractual Services account 001-1910-521-3450 over the span of five years, totaling $784,662. ACCOUNT: 001-1910-521-3450 ATTACHMENTS:RESOLUTION AXON PROPOSAL SOLE SOURCE LETTER PRODUCT CARDS 3 AGREEMENT BETWEEN THE CITY OF SOUTH MIAMI AND AXON ENTERPRISE, INC. ~ THIS AGREEMENT (this "Agreement") is made effective as of the uh day of v W")..{' , 2024 (the "Effective Date"), by and between the CITY OF SOUTH MIAMl,FLORIDA, a Florida municipal corporation (the "City" or "Customer"), and AXON ENTERPRISE, INC., a Delaware corporation, authorized to do business in the State of Florida ("Axon" or "Contractor"). Collectively, the City and Axon are referred to as the "Parties." WHEREAS, the City of South Miami currently contracts with Axon Enterprise, Inc. for body-worn cameras, electronic control devices, software, video storage, and other ancillary equipment (the "Equipment") for the day-to-day operational needs of the City's Police Department; and WHEREAS, Axon provided the City with a proposal/quote for the provision of the Equipment in the amount of $784,661.72 over a five-year term, which proposal/quote is attached hereto as Exhibit "A" (the "Quote"), and based on the te1ms and conditions of the Master Services and Purchasing Agreement for Customer and applicable Appendices attached hereto as Exhibit "B" (collectively, the "Master Agreement"); and WHEREAS, in accordance with Resolution No. 074-24-16179 adopted by the City Commission on June 4, 2024, the City wishes to enter into this Agreement with Axon for the Equipment, consistent with the terms and conditions of the Master Agreement and the Quote; and NOW, THEREFORE, in consideration of the mutual covenants and conditions contained herein, the City and the Contractor agree as follows: 1. Incornoration of Master Agreement. The terms and conditions of the Master Agreement attached hereto as Exhibit "8" are incorporated as though fully set forth herein. Except as otherwise specifically set forth or modified herein, all terms in the Master Agreement are hereby ratified and affirmed and shall remain unmodified and in full force and effect in accordance with its terms. 2. Conflicts; Order of Priority. This document without exhibits is referred to as the "Agreement." In the event of a conflict between the terms of this Agreement and any exhibits or attachments hereto, or any documents incorporated herein by reference, the conflict shall be resolved in the following order of priorities and the more stringent criteria for performance of the Services shall apply: A. First Priority: This Agreement; B. Second Priority: £-Verify Affidavit; Page 1 of7 C. Third Priority: Exhibit "A," the Quote. D. Fourth Priority: Exhibit "B," the Master Agreement. 3. Defined Terms. All initial capitalized terms used in this Agreement shall have the same meaning as set forth in the Master Agreement unless otherwise provided in this Agreement. All references to Customer shall mean the City of South Miami. 4. Counterparts. This Agreement may be executed in several counterparts, each of which shall be deemed an original and such counterparts shall constitute one and the same instrument 5. The following provision is added to the Master Services Agreement as Section 18.13. 18.13 Ownership and Access to Records and Audits. A. Contractor agrees to keep and maintain public records in Contractor's possession or control in connection with Contractor's performance under this Agreement. The City Manager or her designee shall, during the term of this Agreement and for a period of three (3) years from the date of termination of this Agreement, have access to and the right to examine and audit any records of the Contractor involving transactions related to this Agreement. Contractor additionally agrees to comply specifically with the provisions of Section 119.070 l, Florida Statutes. Contractor shall ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed, except as authorized by law, for the duration of the Agreement, and following completion of the Agreement until the records are transferred to the City. B. Upon request from the City's custodian of public records, Contractor shall provide the City with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided by Chapter 119, Florida Statutes, or as otherwise provided by law. C. Unless otherwise provided by law, any and all records, including but not limited to reports, surveys, and other data and documents provided or created in connection with this Agreement are and shall remain the property of the City. D. Upon completion of this Agreement or in the event of termination by either party, any all public records relating to the Agreement in the possession of the Contractor shall be delivered by the Contractor to the City Manager, at no cost to the City, within seven (7) days. All such records stored electronically by Contractor shall be delivered to the City in a format that is compatible with the City's information technology systems. Once the public records have been delivered upon completion or termination of this Agreement, the Contractor shall destroy any and all duplicate public records Pagel of7 that are exempt or confidential and exempt from public records disclosure requirements. E. Any compensation due to Contractor shall be withheld until all records are received as provided herein. F. Contractor's failure or refusal to comply with the provisions of this section shall result in the immediate termination of this Agreement by the City. G. Notice Pursuant to Section 119.0701(2)(11). Florida Statutes. IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119,FLORIDASTATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS AGREEMENT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS: Nkenga "Nikki" Payne, CMC, FCRM, City Clerk, 6130 Sunset Drive, First Floor, South Miami, FL 33143, 305-663-6340, npay ne@southmia mifl.gov . 6. Amending Section 14 of the Master Agreement. Section 14. "IP Indemnification," of the Master Agreement is hereby amended to add the following paragraph: 14. IP INDEMNIFICATION To the fullest extent permitted by law, Contractor shall defend, indemnify, and hold harmless the City, its officers, agents, consultants, and employees, from and against any and all demands, claims, losses, expenses, suits, liabilities, causes ofaction,judgment or damages, including but not limited to legal fees and costs and through appeal, arising out of, related to, resulting from, or in any way connected with Contractor's negligence, recklessness, or intentional misconduct in the Contractor's performance or non-performance of this Agreement, Contractor's obligations, or the Work related to the Agreement, including but not limited to by reason of any damage to property, or bodily injury or death incurred or sustained by any person, or to injury to or destruction of tangible property or any other property (other than the Work itself) including the loss of use resulting therefrom, caused in whole or in part by any willful, wanton, or negligent, or grossly negligent acts or omissions of Contractor, any subcontractor, any person or organization directly or indirectly employed by any of them to perform or furnish any of the Work or anyone for whose acts any of them may be liable, regardless of whether or not it is caused in pa1t by a party indemnified hereunder or arises by or is imposed by applicable law and regardless of the negligence of any such party .. Nothing herein is intended to serve as a waiver of sovereign immunity by the City nor shall anything included herein be construed as consent to be sued by third parties in any matter arising out of this Agreement or any other contract. The City is subject to section 768.28, Florida Statutes, as may be amended from time to time. The provisions of this section shall survive termination of this Agreement. 7. Amending Section 16 of the Master Agreement. Section 16. "Termination" of the Master Agreement is hereby amended and replaced with the following: Page 3 of7 16. Termination. 16.1. For Breach. A Party may terminate this Agreement for cause if it provides thirty (30) days written notice of the breach to the other Party, and the breach remains uncured at the end of thirty (30) days. If City terminates this Agreement due to Axon's uncured breach, Axon will refund prepaid amounts on a prorated basis based on the effective date of termination. 16.2. By City/Customer. The City Manager may terminate the Agreement, without cause, or if sufficient funds are not appropriated or otherwise legally available to pay the fees, upon five (5) calendar days written notice to Axon. 16.3. Effect of Termination. Upon termination of this Agreement, City rights immediately terminate. City l'emains responsible for all fees incurred before the effective date of termination. If City purchases Axon Devices for less than the manufacturer's suggested retail price ("MSRP") and this Agreement terminates before the end of the Term, Axon will invoice City the difference between the MSRP for Axon Devices received, including any Spare Axon Devices, and amounts paid towards those Axon Devices. Only if terminating pursuant to Section 16.2 above without cause or for non-appropriation, City may return Axon Devices to Axon within thirty (30) days of termination. MSRP is the standalone price of the individual Axon Device at the time of sale. For bundled Axon Devices, MSRP is the standalone price of all individual components. 8. Public Entity Crimes Affidavit. Contractor shall comply with Section 287 .133, Florida Statutes (Public Entity Crimes Statute), notification of which is hereby incorporated herein by reference, including execution of any required affidavit. 9. Insurance. Section 12. (Insurance) of the Master Agreement is hereby amended to provide the following: 12. Insurance. Axon will maintain General Liability, Worker's Compensation and Automobile Liability Insurance, as follows: 12.1 Contractor shall secure and maintain throughout the duration of this Agreement insurance of such types and in such amounts not less than those specified below as satisfactory to City, naming the City as an Additional Insured, underwritten by a firm rated A-X or better by A.M. Best and qualified to do business in the State of Florida. The insurance coverage shall be primary insurance with respect to the City, its officials, employees, agents, and volunteers naming the City as additional insured. Any insurance maintained by the City shall be in excess of the Contractor's insurance and shall not contribute to the Contractor's insurance. The insurance coverages shall include at a minimum the amounts set forth in this section and may be increased by the City as it deems necessary or prudent. 12.1.1 Commercial General Liability coverage with limits of liability of not less than a $ I ,000,000 per Occurrence combined single limit for Bodily Injury and Property Damage. This Liability Insurance shall also include Completed Operations and Product Liability coverages and eliminate the exclusion with respect to property Page 4 of7 under the care, custody and control of Contractor. The General Aggregate Liability limit and the Products/Completed Operations Liability Aggregate limit shall be in the amount of $2,000,000 each. 12.1.2 Workers Compensation and Employer,s Liability insurance, to apply for all employees for statutory limits as required by applicable State and Federal laws. The policy(ies) must include );:mployer's Liability with minimum limits of $1,000,000.00 each accident. No employee, subcontractor or agent of the Contractor shall be allowed to provide Equipment or services pursuant to this Agreement who is not covered by Worker's Compensation insurance. 12.1.3 Business Automobile Liability with minimum limits of $1,000,000 per occurrence, combined single limit for Bodily Injury and Property Damage. Coverage must be afforded on a form no more restrictive than the latest edition of the Business Automobile Liability policy, without restrictive endorsements, as flied by the Insurance Service Office, and must include Owned, Hired, and Non-Owned Vehicles. 12.2 Certificate of Insurance. Certificates of Insurance shall be provided to the City, reflecting the City as an Additional Insured (except with respect to Professional Liability Insurance and Worker's Compensation Insurance), no later than ten (I 0) days after award of this Agreement and prior to the execution of this Agreement by City and prior to commencing any services. Each certificate shall include no less than (30) thirty-day advance written notice to City prior to cancellation, termination, or material alteration of said policies or insurance. Contractor shall be responsible for assuring that the insurance certificates required by this Section remain in full force and effect for the duration of this Agreement, including any extensions or renewals that may be granted by the City. The Certificates of Insurance shall not only name the types of policy(ies) provided, but also shall refer specifically to this Agreement and shall state that such insurance is as required by this Agreement. The City reserves the right to inspect and return a certified copy of such policies, upon written request by the City. If a policy is due to expire prior to the completion of the Services, 1·enewal Certificates of Insurance shall be furnished on or before the date of policy renewal. Each policy certificate shall be endorsed-with a provision that not less than thirty (30) calendar days' written notice shall be provided to the City before any policy or coverage is cancelled or restricted. Acceptance of the Certificate(s) is subject to approval of the City. 12.3 Additional Insured. Except with respect to Worker's Compensation Insurance, the City is to be specifically included as an Additional Insured for the liability of the City resulting from Services performed by or on behalf of the Contractor in performance of this Agreement. Contractor's insurance, including that applicable to the City as an Additional Insured, shall apply on a primary basis and any other insurance maintained by the City shall be in excess of and shall not contribute to the Contractor's insurance. Contractor's insurance shall contain a severability of interest provision providing that, except with respect to the total limits of liability, the insurance shall apply to each Insured or Additional Insured (for applicable policies) in the same manner as if separate policies had been issued to each. Page S of7 12.4 Deductibles. All deductibles or self -ins ur ed retentions must be declared to the City. Contractor shall be responsible for the payment of any d eductible or self-i nsured retentions in the event of any claim . 12.S The provisions of th is sectio n shall s urvive termination of this Agreement. 10. The fo ll owing provision is added to the Master Servi ces Agreement as Section 18.14. 18.14. Comp li ance with Laws. Contractor s hall comp ly w ith a ll applicable laws, o rdin ances, rul es, regulations, and lawfu l orders of public authorities in prov iding the Equ ipment and carrying o ut any servi ces under this Agreement, and in pa1t icular s hall obtain a ll r equired permits from all jurisd ictio na l agencies to perform the services under thi s Agreement al it s own expense. 11. E-Verify Affidavit. In accordance with Section 448 .095, F lorid a Statutes, th e C ity requires all contractors do in g business w ith the C ity to regis ter w ith and use the E -Verify system to verify the work authorizatio n status of a ll newly hired empl oyees. The C ity will not enter into a contract unless each party to t he contract registers wi th and uses the E-Verify sy stem. The contracting entity must provide of its proof of enroll ment in E-Veri fy . For instructions on how to provide proof of the contracting e ntity's p articipation/enrollment in E-Verify, please visit: https ://www.e- verify.gov/faq/ho w-do-i-prov idc-proof-of-my-pnrl icipn tionenro 11 ment-i n-e-ve ri f y . By entering into this Agreement, the Contractor acknowledges that it has read Sectio n 448.095, Flo rida Statutes; w ill comply with the E-Yeri fy requi rements imposed by Section 448.095, F lorida Statutes, including but not li mited to obta ining E-Vc rify a ffid a vits fro m s ubco ntracto rs; and has executed the required affidav it attache d hereto and inco rporated herein. [Remainder of page in tent ionally left blank. Signature pages follow.] Page 6 of7 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be exec uted the day and year as first s tated a bove. TH MIAMI By: Genaro "Chip" Ig le s ias City Manager Attest: Approved as to Form and Legal Sufficiency: By ~: ~1..---1.~~L.d..~2=4-~.,__ __ _ We e ota He lfm an Co C ity Atto ·ney Addresses for Notice: C ity of South Miami Attn: C ity Manager 6 130 Sunset Drive, First F loor South Miami, FL 33 143 305-668-25 10 (te leph one) chip@southrniamifl.gov (ema il ) With a copy to: Weiss Serota He lfma n Cole & Bierman, P.L. Attn: City of South Miami Attorney 2800 Ponce de Leon Boulevard, Suite 1200 Coral Gables, FL 33 134 larango@wsh-l aw.com ( ema i I) AXON ENTERPRISE, INC. By:/4 C: Name: lsaiAh F,'t../ds Tit le: {Jhi'e.J l.,eJ-"f,I o.fh'ur- Addresses for Notice: Axon Enterprise, Inc. Attn: Le ga l Department 17800 N 85th St, Scottsdale, AZ 8525 5 (800) 978-2737 (telephone) contracls@ax.on.com ( email) With a copy to: n /a Page 7 of 7 EXHIBIT "A" MASTER SERVICES AND PURCHASING AGREEMENT FOR CUSTOMER -sec next ~ J\AXON Master Services and Purchasing Agreement for Customer This Master Services and Purchasing Agreement ("Agreement") is between Axon Enterprise, Inc. ("Axon"), and the customer listed below or, if no customer is listed below, the customer on the Quote attached hereto ("Customer''). This Agreement is effective as of the later of the (a) last signature date on this Agreement or (b) date of acceptance of the Quote ("Effective Date"). Axon and Customer are each a 11Party" and collectively "Parties". This Agreement governs Customer's purchase and use of the Axon Devices and Services detailed in the Quote Appendix ("Quote 11 ). It is the intent of the Parties that this Agreement will govern all subsequent purchases by Customer for the same Axon Devices and Services in the Quote, and all such subsequent quotes accepted by Customer shall be also incorporated into this Agreement by reference as a Quote. The Parties agree as follows: 1. Definitions. 1.1. "Axon Cloud Services 11 means Axon's web services, including but not limited to, Axon Evidence, Axon Records, Axon Dispatch, FUSUS services and interactions between Axon Evidence and Axon Devices or Axon client software. Axon Cloud Service excludes third-party applications, hardware warranties, and my.evidence.com. 1.2. "Axon Device" means all hardware provided by Axon under this Agreement. Axon-manufactured Devices are a subset of Axon Devices. 1.3. "Quote" means an offer to sell and is only valid for devices and services on the offer at the specified prices. Any inconsistent or supplemental terms within Customer's purchase order in response to a Quote will be void. Orders are subject to prior credit approval. Changes in the deployment estimated ship date may change charges in the Quote. Shipping dates are estimates only. Axon is not responsible for typographical errors in any Quote by Axon, and Axon reserves the right to cancel any orders resulting from such errors. 1.4. "Services" means all services provided by Axon under this Agreement, including software, Axon Cloud Services, and professional services. 2. I!!:!!!-This Agreement begins on the Effective Date and continues until all subscriptions hereunder have expired or have been terminated ("Term"). 2.1. All subscriptions including Axon Evidence, Axon Fleet, Officer Safety Plans, Technology Assurance Plans, and TASER 7 or TASER 10 plans begin on the date stated in the Quote. Each subscription term ends upon completion of the subscription stated in the Quote ("Subscription Term"). 2.2. Upon completion of the Subscription Term, the Subscription Term will automatically renew for an additional 5 years ("Renewal Term"). For purchase ofTASER 7 or TASER 10 as a standalone, Axon may increase pricing to its then-current list pricing for any Renewal Term. For all other purchases, Axon may increase pricing on all line items in the Quote by up to 3% at the beginning of each year of the Renewal Term. New devices and services may require additional terms. Axon will not authorize services until Axon receives a signed Quote or accepts a purchase order, whichever is first. 3. Payment. Axon invoices for Axon Devices upon shipment, or on the date specified within the invoicing plan in the Quote. Payment is due net 30 days from the invoice date. Axon invoices for Axon Cloud Services on an upfront yearly basis prior to the beginning of the Subscription Term and upon the anniversary of the Subscription Term. Payment obligations are non-cancelable. Unless otherwise prohibited by law, Customer will pay interest on all past-due sums at the lower of one-and-a-half percent (1.5%) per month or the highest rate allowed by law. Customer will pay invoices without setoff, deduction, or withholding. If Axon sends a past due account to collections, Customer is responsible for collection and attorneys' fees. 4. Taxes. Customer is responsible for sales and other taxes associated with the order unless Customer provides Axon a valid tax exemption certificate. 5. Shipping. Axon may make partial shipments and ship Axon Devices from multiple locations. All shipments are EXW (lncoterms 2020) via common carrier. Title and risk of loss pass to Customer upon Axon's delivery to the common carrier. Customer is responsible for any shipping charges in the Quote. 6. Returns. All sales are final. Axon does not allow refunds or exchanges, except warranty returns or as provided by state or federal law. 7. Warranty. 7 .1. Limited Warranty. Axon warrants that Axon-manufactured Devices are free from defects in workmanship and materials for one ( 1 ) year from the date of Customer's receipt, except Signal Sidearm and Axon-manufactured accessories, which Axon warrants for thirty (30) months and ninety (90) days, respectively, from the date of Customer's receipt. Used conducted energy weapon ("CEW') cartridges are deemed to have operated properly. Extended warranties run from the expiration of the one (1) year hardware warranty through the extended warranty term purchased. Title: Master Services and Purchasing Agreement between Axon and customer Department: Legal Version: 21 Release Date: 4/1/2024 Page'\ of43 ~~AXON Master Services and Purchasing Agreement for Customer 7.2. Disclaimer. All software and Axon Cloud Services are provided "AS IS," without any warranty of any kind, either express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Axon Devices and Services that are not manufactured, published or performed by Axon (''Third-Party Products") are not covered by Axon's warranty and are only subject to the warranties of the third-party provider or manufacturer. 7.3. Claims. If Axon receives a valid warranty claim for an Axon-manufactured Device during the warranty term, Axon's sole responsibility is to repair or replace the Axon-manufactured Device with the same or like Axon- manufactured Device, at Axon's option. A replacement Axon-manufactured Device will be new or like new. Axon will warrant the replacement Axon-manufactured Device for the longer of (a) the remaining warranty of the original Axon-manufactured Device or (b) ninety (90) days from the date of repair or replacement. 7.3.1. If Customer exchanges an Axon Device or part, the replacement item becomes Customer's property, and the replaced item becomes Axon's property. Before delivering an Axon-manufactured Device for service, Customer must upload Axon-manufactured Device data to Axon Evidence or download it and retain a copy. Axon is not responsible for any loss of software, data, or other information contained in storage media or any part of the Axon-manufactured Device sent to Axon for service. 7.4. Spare Axon Devices. At Axon's reasonable discretion, Axon may provide Customer a predetermined number of spare Axon Devices as detailed in the Quote (''Spare Axon Devices"). Spare Axon Devices are intended to replace broken or non-functioning units while Customer submits the broken or non-functioning units, through Axon's warranty return process. Axon will repair or replace the unit with a replacement Axon Device. Title and risk of loss for all Spare Axon Devices shall pass to Customer in accordance with shipping terms under Section 5. Axon assumes no liability or obligation in the event Customer does not utilize Spare Axon Devices for the intended purpose. 7.5. Limitations. Axon's warranty excludes damage related to: (a) failure to follow Axon Device use instructions; (b) Axon Devices used with equipment not manufactured or recommended by Axon; (c) abuse, misuse, or intentional damage to Axon Device; (d) force majeure; (e) Axon Devices repaired or modified by persons other than Axon without Axon's written permission; or (f) Axon Devices with a defaced or removed serial number. Axon's warranty will be void if Customer resells Axon Devices. 7 .5.1. To the extent permitted by law, the above warranties and remedies are exclusive. Axon disclaims all other warranties, remedies, and conditions, whether oral, written, statutory, or implied. If statutory or implied warranties cannot be lawfully disclaimed, then such warranties are limited to the duration of the warranty described above and by the provisions in this Agreement. Customer confirms and agrees that, in deciding whether to sign this Agreement, it has not relied on any statement or representation by Axon or anyone acting on behalf of Axon related to the subject matter of this Agreement that is not in this Agreement. 7 .5.2. Axon's cumulative liability to any party for any loss or damage resulting from any claim, demand, or action arising out of or relating to this Agreement will not exceed the purchase price paid to Axon for the Axon Device, or if for Services, the amount paid for such Services over the twelve (12) months preceding the claim. Neither Party will be Hable for special, indirect, Incidental, punitive or consequential damages, however caused, whether for breach of warranty or contract, negligence, strict liability, tort or any other legal theory. 7.6. Online Support Platforms. Use of Axon's online support platforms (e.g., Axon Academy and MyAxon) is governed by the Axon Online Support Platforms Terms of Use Appendix available at www.axon.com/sales- terms-and-conditions. 7. 7. Third-Party Software and Services. Use of software or services other than those provided by Axon is governed by the terms, if any, entered into between Customer and the respective third-party provider, including, without limitation, the terms applicable to such software or services located at www.axon.com/sales-terms- and-conditions, if any. 7.8. Axon Aid. Upon mutual agreement between Axon and Customer, Axon may provide certain products and ser:vices to Customer, as a charitable donation under the Axon Aid program. In such event, Customer expressly waives and releases any and all claims, now known or hereafter known, against Axon and its officers, directors, emp~o~ees, agents, contrac~o~s, affiliates, successors, and assigns (collectively, "Releasees11 ), including but not hm1ted to, on account of mJury, death, property damage, or loss of data, arising out of or attributable to the Axon Aid program whether arising out of the negligence of any Releasees or otherwise. Customer agrees not to make or bring any such claim against any Releasee, and forever release and discharge all Releasees from liability under such claims. Customer expressly allows Axon to publicly announce its participation in Axon Aid and use its name in marketing materials. Axon may terminate the Axon Aid program without cause immediately Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 2 of 43 J\AXON Master Services and Purchasing Agreement for Customer upon notice to the Customer. 8. Statement of Work. Certain Axon Devices and Services, including Axon Interview Room, Axon Channel Services, and Axon Fleet, may require a Statement of Work that details Axon's Service deliverables ("SOW'). In the event Axon provides an SOW to Customer, Axon is only responsible for the performance of Services described in the SOW. Additional services are out of scope. The Parties must document scope changes in a written and signed change order. Changes may require an equitable adjustment in fees or schedule. The SOW is incorporated into this Agreement by reference. 9. Axon Device Warnings. See www.axon.com/legal for the most current Axon Device warnings. 1 o. Design Changes. Axon may make design changes to any Axon Device or Service without notifying Customer or making the same change to Axon Devices and Services previously purchased by Customer. 11. Bundled Offerings. Some offerings in bundled offerings may not be generally available at the time of Customer's purchase. Axon will not provide a refund, credit, or additional discount beyond what is in the Quote due to a delay of availability or Customer's election not to utilize any portion of an Axon bundle. 12. Insurance. Axon will maintain General Liability, Workers' Compensation, and Automobile Liability insurance. Upon request, Axon will supply certificates of insurance. 13. IP Rights. Axon owns and reserves all right, title, and interest in Axon-manufactured Devices and Services and suggestions to Axon, including all related intellectual property rights. Customer will not cause any Axon proprietary rights to be violated. 14. IP Indemnification. Axon will indemnify Customer against all claims, losses, and reasonable expenses from any third-party claim alleging that the use of Axon-manufactured Devices or Services infringes or misappropriates the third-party's intellectual property rights. Customer must promptly provide Axon with written notice of such claim, tender to Axon the defense or settlement of such claim at Axon's expense and cooperate fully with Axon in the defense or settlement of such claim. Axon's IP indemnification obligations do not apply to claims based on (a) modification of Axon-manufactured Devices or Services by Customer or a third-party not approved by Axon; (b) use of Axon- manufactured Devices and Services in combination with hardware or services not approved by Axon; (c) use of Axon Devices and Services other than as permitted in this Agreement; or (d) use of Axon software that is not the most current release provided by Axon. 15. Customer Responsibilities. Customer is responsible for (a) Customer's use of Axon Devices; (b) breach of this Agreement or violation of applicable law by Customer or an Customer end user; (c) disputes between Customer and a third-party over Customer's use of Axon Devices; (d) ensuring Axon Devices are destroyed and disposed of securely and sustainably at Customer's cost; and (e) any regulatory violations or fines, as a result of improper destruction or disposal of Axon Devices. 16. Termination. 16.1. For Breach. A Party may terminate this Agreement for cause if it provides thirty (30) days written notice of the breach to the other Party, and the breach remains uncured at the end of thirty (30) days. If Customer terminates this Agreement due to Axon's uncured breach, Axon will refund prepaid amounts on a prorated basis based on the effective date of termination. 16.2. By Customer. If sufficient funds are not appropriated or otherwise legally available to pay the fees, Customer may terminate this Agreement. Customer will deliver notice of termination under this section as soon as reasonably practicable. 16.3. Effect of Termination. Upon termination of this Agreement, Customer rights immediately terminate. Customer remains responsible for all fees incurred before the effective date of termination. If Customer purchases Axon Devices for less than the manufacturer's suggested retail price ("MSRP") and this Agreement terminates before the end of the Term, Axon will invoice Customer the difference between the MSRP for Axon Devices received, including any Spare Axon Devices, and amounts paid towards those Axon Devices. Only if terminating for non- appropriation, Customer may return Axon Devices to Axon within thirty (30) days of termination. MSRP is the standalone price of the individual Axon Device at the time of sale. For bundled Axon Devices, MSRP is the standalone price of all individual components. 17. Confidentiality. "Confidential Information" means nonpublic information designated as confidential or, given the nature of the information or circumstances surrounding disclosure, should reasonably be understood to be confidential. Each Party will take reasonable measures to avoid disclosure, dissemination, or unauthorized use of the other Pa!1}''s C~nfidential Information. Unless required by law, neither Party will disclose the other Party's Confidential Information dunng the Term and for five (5) years thereafter. To the extent permissible by law, Axon pricing is Confidential Information and competition sensitive. If Customer receives a public records request to disclose Axon Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 3 of 43 Master Services and Purchasing Agreement for Customer Confidential Information , to the extent allowed by law, Customer will provide notice to Axon before disclosure. Axon may publicly announce information related to this Agreement. 18. General. 18.1. Force Majeure. Neither Party will be liable for any delay or failure to pe rform due to a cause beyond a Party's reasonable control. 18.2. Independent Contractors . The Parties are i ndependent contractors. Neither Pa rty has the authority to bind the other. This Agreement does not create a partnership , franchise , joint venture, Customer, fiduciary, or employment relationship between the Parties. 18 .3. Third -Party Beneficiaries . There are no third-party beneficiaries under thi s Agreement. 18.4. Non-Discrimination . Neither Party nor its employees will discriminate against any person based on race ; religion ; creed ; co lor; sex; gender identity and expression; pregnancy; childbirth ; breastfeeding ; medical conditions related to pregnancy, childbirth , or breastfeeding ; sexual orientation ; marital status; age; national origin; ancestry; genetic information ; disability ; veteran status; or any class protected by local , state, or federal law. 18.5. Export Compliance. Each Party w ill comply with all import and export control laws and reg ul ations. 18 .6. Assignment. Neither Party may assign this Agreement without the other Pa rty 's prior written consent. Axon may assign this Agreement, its rights , or obligations without consent: (a) to an affiliate or subsidiary; or (b) fo r purposes of financing , merger, acquisition , corporate reorganization, or sale of all or substantially all its assets. Thi s Agreement is binding upon the Parties respective successors and assigns. 18. 7. Waiver. No waiver or delay by either Party in exercising any right under this Agreement constitutes a wa iver of that right. 18.8. Severability. If a court of competent jurisdiction holds any portion of this Agreement invalid or unenforceable , the remaining portions of this Agreement wi ll remain in effect. 18.9. Survival. The following sections will survive term ination : Pa yme nt , Warranty, Axon Device Warnings , Indemnification , IP Rights, Customer Responsibilities and any other Sections detailed in the survival sections of the Appendices. 18.10. Governing Law. The laws of the country, state, province , or municipality where Customer is physically located , without reference to confl ict of law rules , govern th is Agreement and any dispute arising from it. The United Nations Convention for the Internationa l Sale of Goods does not apply to this Agreement. 18.11. Notices . All notices must be in English . Notices posted on Customer's Axon Ev idence site are effective up on posting. Not ices by email are effective on the sent date of the email. Notices by personal delivery are effective immediately. Notices to Customer shall be provided to the address on file with Axon. Notices to Axon shall be provided to Axon Enterprise, Inc., Attn: Legal , 17800 North 85th Street, Scottsdale, Arizona 85255 with a copy to legal@axon .com . 18.12 Entire Agreement. This Agreement, the Appendices , including any applicable Appendices not attached herein for the products and services purchased , which are incorporated by reference and located in the Master Purchasing and Services Agreement located at htt ps ://www.a xo n.co m/sa les-terms-an d-conditions, Quote and any SOW(s), represents the entire agreement between the Parties. This Agreement supersedes all prio r agreements o r understandings, whether written or verbal , regard ing the subject matter of this Agreement. This Agreement may only be modified or amended in a writing signed by the Parties. Title : Master Services and Purchasing Agreeme nt betwe en Axon and Customer Depa r t ment: Legal Version: 21 Rel ease Date: 4/1/2024 Page 4 o f 43 "'iAXON Master Services and Purchasing Agreement for Customer Each Party, by and through its respective representative authorized to execute this Agreement, has duly executed and delivered this Agreement as of the date of signature. AXON: CUSTOMER: Axon Enterprise, Inc. Signature: _____________ _ Signature: _____________ _ Name: ______________ _ Name: _______________ _ Title: ______________ _ Title: _______________ _ Date: _______________ _ Date: ______________ _ Title: Master Services and Purchasing Agreement between Axon and customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 5 of 43 ;\AXON Master Services and Purchasing Agreement for Customer Axon Cloud Services Terms of Use Appendix 1. Definitions. a. "Customer Content" is data uploaded into, ingested by, or created in Axon Cloud Services within Customer's tenant, including media or multimedia uploaded into Axon Cloud Services by Customer. Customer Content includes Evidence but excludes Non-Content Data. b. 11Evidence" is media or multimedia uploaded into Axon Evidence as 'evidence' by an Customer. Evidence is a subset of Customer Content. c. "Non-Content Data" is data, configuration, and usage information about Customer's Axon Cloud Services tenant, Axon Devices and client software, and users that is transmitted or generated when using Axon Devices. Non-Content Data includes data about users captured during account management and customer support activities. Non-Content Data does not include Customer Content. d. "Personal Data11 means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. e. "Provided Data" means de-identified, de-personalized, data derived from Customer's TASER energy weapon deployment reports, related TASER energy weapon logs, body-worn camera footage, and incident reports. f. "Transformed Data" means the Provided Data used for the purpose of quantitative evaluation of the performance and effectiveness of TASER energy weapons in the field across a variety of circumstances. 2. Access. Upon Axon granting Customer a subscription to Axon Cloud Services, Customer may access and use Axon Cloud Services to store and manage Customer Content. Customer may not exceed more end users than the Quote specifies. Axon Air requires an Axon Evidence subscription for each drone operator. For Axon Evidence Lite, Customer may access and use Axon Evidence only to store and manage TASER CEW and TASER CAM data ("TASER Data"). Customer may not upload non-TASER Data to Axon Evidence Lite. 3. Customer Owns Customer Content. Customer controls and owns all right, title, and interest in Customer Content. Except as outlined herein, Axon obtains no interest in Customer Content, and Customer Content is not Axon's business records. Customer is solely responsible for uploading, sharing, managing, and deleting Customer Content. Axon will only have access to Customer Content for the limited purposes set forth herein. Customer agrees to allow Axon access to Customer Content to (a) perform troubleshooting, maintenance, or diagnostic screenings; and (b) enforce this Agreement or policies governing use of the Axon products. 4. Security. Axon will implement commercially reasonable and appropriate measures to secure Customer Content against accidental or unlawful loss, access or disclosure. Axon will maintain a comprehensive information security program to protect Axon Cloud Services and Customer Content including logical, physical access, vulnerability, risk, and configuration management; incident monitoring and response; encryption of uploaded digital evidence; security education; and data protection. Axon agrees to the Federal Bureau of Investigation Criminal Justice Information Services Security Addendum for its digital evidence management systems or records. 5. Customer Responsibilities. Customer is responsible for (a) ensuring Customer owns Customer Content; (b) ensuring no Customer Content or Customer end user's use of Customer Content or Axon Cloud Services violates this Agreement or applicable laws; and (c) maintaining necessary computer equipment and Internet connections for use of Axon Cloud Services. If Customer becomes aware of any violation of this Agreement by an end user, Customer will immediately terminate that end user's access to Axon Cloud Services. a. Customer will also maintain the security of end usernames and passwords and security and access by end users to Customer Content. Customer is responsible for ensuring the configuration and utilization of Axon Cloud Services meet applicable Customer regulation and standards. Customer may not sell, transfer, or sublicense access to any other entity or person. Customer shall contact Axon immediately if an unauthorized party may be using Customer's account or Customer Content, or if account information is lost or stolen. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 6 of 43 Ji AXON Master Services and Purchasing Agreement for Customer 6. Privacy. Customer's use of Axon Cloud Services is subject to the Axon Cloud Services Privacy Policy, a current version of which is available at https://www.axon.com/legal/cloud-services-privacy-policy. Customer agrees to allow Axon access to Non-Content Data from Customer to (a) perform troubleshooting, maintenance, or diagnostic screenings; (b) provide, develop, improve, and support current and future Axon products and related services; and (c) enforce this Agreement or policies governing the use of Axon products. 7. Axon Body Wi-Fi Positioning. Axon Body cameras may offer a feature to enhance location services where GPS/GNSS signals may not be available, for instance, within buildings or underground. Customer administrators can manage their choice to use this service within the administrative features of Axon Cloud Services. If Customer chooses to use this service, Axon must also enable the usage of the feature for Customer's Axon Cloud Services tenant. Customer will not see this option with Axon Cloud Services unless Axon has enabled Wi-Fi Positioning for Customer's Axon Cloud Services tenant. When Wi-Fi Positioning is enabled by both Axon and Customer, Non- Content and Personal Data will be sent to Skyhook Holdings, Inc. (11Skyhook") to facilitate the Wi-Fi Positioning functionality. Data controlled by Skyhook is outside the scope of the Axon Cloud Services Privacy Policy and is subject to the Skyhook Services Privacy Policy. 8. Storage. For Axon Unlimited Device Storage subscriptions, Customer may store unlimited data in Customer's Axon Evidence account only if data originates from Axon Capture or the applicable Axon Device. Axon may charge Customer additional fees for exceeding purchased storage amounts. Axon may place Customer Content that Customer has not viewed or accessed for six (6) months into archival storage. Customer Content in archival storage will not have immediate availability and may take up to twenty-four (24) hours to access. For Third-Party Unlimited Storage the following restrictions apply: (i) it may only be used in conjunction with a valid Axon's Evidence.com user license; (ii) is limited to data of the law enforcement Customer that purchased the Third- Party Unlimited Storage and the Axon's Evidence.com end user or Customer is prohibited from storing data for other law enforcement agencies; and (iii) Customer may only upload and store data that is directly related to: (1) the investigation of, or the prosecution of a crime; (2) common law enforcement activities; or (3) any Customer Content created by Axon Devices or Evidence.com. 9. Location of Storage. Axon may transfer Customer Content to third-party subcontractors for storage. Axon will determine the locations of data centers for storage of Customer Content. For United States agencies, Axon will ensure all Agency Content stored in Axon Cloud Services remains within the United States. Ownership of Customer Content remains with Customer. 10. Suspension. Axon may temporarily suspend Customer's or any end user's right to access or use any portion or all of Axon Cloud Services immediately upon notice, if Customer or end user's use of or registration for Axon Cloud Services may (a) pose a security risk to Axon Cloud Services or any third-party; (b) adversely impact Axon Cloud Services, the systems, or content of any other customer; (c) subject Axon, Axon's affiliates, or any third-party to liability; or ( d) be fraudulent. Customer remains responsible for all fees incurred through suspension. Axon will not delete Customer Content because of suspension, except as specified in this Agreement. 11. Axon Cloud Services Warranty. Axon disclaims any warranties or responsibility for data corruption or errors before Customer uploads data to Axon Cloud Services. 12. TASER Data Science Program. Axon will provide a quantitative evaluation on the performance and effectiveness of TASER energy weapons in the field across a variety of circumstances. If Customer purchases the TASER Data Science Program, Customer grants Axon, its affiliates, and assignees an irrevocable, perpetual, fully paid, royalty-free, and worldwide right and license to use Provided Data solely for the purposes of this Agreement and to create Transformed Data. Customer shall own all rights and title to Provided Data. Axon shall own all rights and title to Transformed Data and any derivatives of Transformed Data. Axon grants to Customer an irrevocable, perpetual, fully paid, royalty-free, license to use to TASER Data Science report provided to Customer for its own internal purposes. The Data Science report is provided "as is" and without any warranty of any kind. In the event Customer seeks Axon's deletion of Provided Data, it may submit a request to privacy@axon.com. Where reasonably capable of doing so, Axon will implement the request but at a minimum will not continue to collect Provided Data from Customer. 13. Axon Records. Axon Records is the software-as-a-service product that is generally available at the time Customer purchases an OSP 7 or OSP 10 bundle. During Customer's Axon Records Subscription Term, if any, Customer will be entitled to receive Axon's Update and Upgrade releases on an if-and-when available basis. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 7 of 43 )\AXON Master Services and Purchasing Agreement for Customer a. The Axon Records Subscription Term will end upon the completion of the Axon Records Subscription as documented in the Quote, or if purchased as part of an OSP 7 or OSP 1 O bundle, upon completion of the OSP 7 or OSP 10 Term (11Axon Records Subscription") b. An 11 Update" is a generally available release of Axon Records that Axon makes available from time to time. An "Upgrade" includes (i) new versions of Axon Records that enhance features and functionality, as solely determined by Axon; and/or (ii) new versions of Axon Records that provide additional features or perform additional functions. Upgrades exclude new products that Axon introduces and markets as distinct products or applications. c. New or additional Axon products and applications, as well as any Axon professional services needed to configure Axon Records, are not included. If Customer purchases Axon Records as part of a bundled offering, the Axon Record subscription begins on the later of the (1) start date of that bundled offering, or (2) date Axon provisions Axon Records to Customer. d. Users of Axon Records at the Customer may upload files to entities (incidents, reports, cases, etc) in Axon Records with no limit to the number of files and amount of storage. Notwithstanding the foregoing, Axon may limit usage should the Customer exceed an average rate of one-hundred (100) GB per user per year of uploaded files. Axon will not bill for overages. 14. Axon Cloud Services Restrictions. Customer and Customer end users (including employees, contractors, agents, officers, volunteers, and directors), may not, or may not attempt to: a. reverse engineer, disassemble, or decompile Axon Cloud Services or apply any process to derive any source code included in Axon Cloud Services, or allow others to do the same; b. copy, modify, tamper with, repair, or create derivative works of any part of Axon Cloud Services; c. access or use Axon Cloud Services with the intent to gain unauthorized access, avoid incurring fees or exceeding usage limits or quotas; d. use Axon Cloud Serves as a service bureau, or as part of an Customer infrastructure as a service; e. use trade secret information contained in Axon Cloud Services, except as expressly permitted in this Agreement; f. access Axon Cloud Services to build a competitive device or service or copy any features, functions, or graphics of Axon Cloud Services; g. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices) of Axon's or Axon's licensors on or within Axon Cloud Services; or h. use Axon Cloud Services to store or transmit infringing, libelous, or other unlawful or tortious material; material in violation of third-party privacy rights; or malicious code. 15. Axon Narrative. Al-Assisted Report Writing feature. Axon may impose usage restrictions if a single user generates more than one hundred (100) reports per month for two or more consecutive months. 16. After Termination. Axon will not delete Customer Content for ninety (90) days following termination. There will be no functionality of Axon Cloud Services during these ninety (90) days other than the ability to retrieve Customer Content. Customer will not incur additional fees if Customer downloads Customer Content from Axon Cloud Services during this time. Axon has no obligation to maintain or provide Customer Content after these ninety (90) days and will thereafter, unless legally prohibited, delete all Customer Content. Upon request, Axon will provide written proof that Axon successfully deleted and fully removed all Customer Content from Axon Cloud Services. 17. Post-Termination Assistance. Axon will provide Customer with the same post-termination data retrieval assistance that Axon generally makes available to all customers. Requests for Axon to provide additional assistance in downloading or transferring Customer Content, including requests for Axon's data egress service, will result in additional fees and Axon will not warrant or guarantee data integrity or readability in the external system. 18. U.S. Government Rights. If Customer is a U.S. Federal department or using Axon Cloud Services on behalf of a U.S. Federal department, Axon Cloud Services is provided as a "commercial item," "commercial computer software," "commercial computer software documentation," and 11technical data 11 , as defined in the Federal Acquisition Regulation and Defense Federal Acquisition Regulation Supplement. If Customer is using Axon Cloud Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 8 of 43 J~AXON Master Services and Purchasing Agreement for Customer Services on behalf of the U.S. Government and these terms fail to meet the U.S. Government's needs or are inconsistent in any respect with federal law, Customer will immediately discontinue use of Axon Cloud Services. 19. Survival. Upon any termination of this Agreement, the following sections in this Appendix will survive: Customer Owns Customer Content, Privacy, Storage, Axon Cloud Services Warranty, Customer Responsibilities and Axon Cloud Services Restrictions. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 9 of 43 J)AXON Master Services and Purchasing Agreement for Customer Axon Customer Experience Improvement Program Appendix 1. Axon Customer Experience Improvement Program (ACEIP). The ACEIP is designed to accelerate Axon 's development of technology, such as building and supporting automated features , to ultimately increase safety within communities and drive efficiency in public safety. To this end, subject to the limitations on Axon as described below, Axon, where allowed by law, may make limited use of Customer Content from all of its customers to provide, develop, improve , and support current and future Axon products (collectively, "ACEIP Purposes"). However, at all times, Axon will comply with its obligations pursuant to the Axon Cloud Services Terms of Use Appendix to maintain a comprehensive data security program (including compliance with the CJIS Security Policy for Criminal Justice Information), privacy program , and data governance policy , including high industry standards of de-identifying Personal Data , to enforce its security and privacy obligations for the ACEIP. ACEIP has 2 tiers of participation, Tier 1 and Tier 2. By default, Customer will be a participant in ACEIP Tier 1. If Customer does not want to participate in ACEIP Tier 1, Customer can revoke its consent at any time. If Customer wants to participate in Tier 2 , as detailed below, Customer can check the ACEIP Tier 2 box bel ow. If Customer does not want to participate in ACEIP Tier 2, Customer should lea ve box unchecked. At any time , Customer ma y re voke its consent to ACEIP Tier 1, Tier 2, or both Tiers. 2. ACEIP Tier 1. 2.1. When Axon uses Customer Content for the ACEIP Purp oses, Axon will extract from Customer Content and may store separately copies of certain segments or elements of the Customer Content (collectively, "ACEIP Content"). When extracting ACEIP Content, Axon will use commercially reasonable efforts to aggregate , transform or de-identify Customer Content so that the extracted ACEIP Content is no longer reasonabl y capable of being associated with , or could reasonably be linked directly or indirectly to a particular individual ("Privacy Preserving Technique(s)"). For illustrative purposes, some examples are described in footnote 11. For clarity, ACEIP Content will still be linked indirectly, with an attribution , to the Customer from wh ich it was extracted. This attribution w ill be stored separately from the data itse lf, but is ne cessary for and will be solely used to enable Axon to identify and delete all ACEIP Content upon Customer request. Once de-identified, ACEIP Content may then be further modified , analyzed , and used to create derivative works. At any time , Customer may revoke the co nsent granted herein to Axon to access and use Customer Content for ACEIP Purposes. Within 30 days of receiving the Customer's request , Axon will no longer access or use Customer Content for ACEIP Purposes and will delete any and all ACEIP Content. Axon will also delete any derivative wo rks which may reasonably be capable of being associated with , o r co uld reasonably be linked directly or indirectly to Customer. In addition , if Axon uses Customer Content for the ACEIP Purposes , upon request , Axon will make available to Customer a list of the specific type of Customer Content being used to generate ACEIP Content , the purpose of such use , and the retention , privacy preserving extraction technique , and relevant data protection practices applicable to the Customer Content or ACEIP Content ("Use Case"). From time to time , Axon may develop and deploy new Use Cases . At least 30 days prior to authorizing the deployment of any new Use Case , Axon will provide Customer notice (by updating the list of Use Case at https ://www.axon.com/aceip and providing Customer with a mechanism to obtain notice of that update or another commercially reasonable method to Customer designated contact) ("New Use Case"). 2.2 . Expiration of ACEIP Tier 1 . Customer co nsent granted herein will expire upon termination of the Agreement. In accordance with section 1.1.1 , within 30 days of receiving the Customer's requ est , Axon will no longer access or use Customer Content for ACEIP Purposes and will delete ACEIP Content. Axon will also delete any derivative works which may reasonably be capable of being associated with, or could reasonabl y be linked directly or indirectly to , Customer. 3. ACEIP Tier 2. In addition to ACEIP Tier 1, if Customer wants to help further improve Axon 's services, Customer may choose to participate in Tier 2 of the ACEIP. ACEIP Tier 2 grants Axon certain additional rights to use Customer 1 For example; (a) when extracting specific text to improve automated transcription capa bilities, text that could be used to directly identify a particular individual would not be extracted, and extracted text would be disassociated from identifying metadata of any speakers, and the extracted text would be split into individual words and aggregated with o th er data so urces (including publicly available data) to remove any reasonable ability to link any specific text directly or indirectl y back to a particular individua l; (b) when extracti ng license plate data to improve Automated Li cense Plate Recognition (ALPR) capabilities, indivi dual license plate cha racters would be extracted and disassociated from each other so a complete plate could not be re constituted, and all association to other e lements of the source video, such as the vehicle, location, time, and the s urround ing e nvironment would also be removed; ( c) when extracting audio of potential acoustic events (such as glass breaking or gun shots), ve ry short segments (<1 second) of audio that only contains the likely acoustic events would be extracted and all human utterances would be removed. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 10 of 43 Master Services and Purchasing Agreement for Customer Content, in addition to those set forth in Tier 1 above, without the guaranteed deployment of a Privacy Preserving Technique to enable product development, improvement, and support that cannot be accomplished with aggregated, transformed, or de-identified data. □ Check this box if Customer wants to help further improve Axon's services by participating in ACEIP Tier 2 in addition to Tier 1. Axon will not enroll Customer into ACEIP Tier 2 until Axon and Customer agree to terms in writing providing for such participation in ACEIP Tier 2. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 11 of 43 Ji AXON Master Services and Purchasing Agreement for Customer Professional Services Appendix If any of the Professional Services specified below are included on the Quote , this Appendix app li es. 1. Utilization of Services. Customer must use professional services as outlined in the Quote and this Appendix within six (6) months of the Effective Date . 2. Axon Full Service (Axon Full Service). Axon Full Service includes advance remote project plann ing and configuration support and up to four (4) consecutive days of on-site service and a professional services manager to work with Customer to assess Customer's deployment and determine which on -site services are appropriate . If Customer requires more than four (4) consecutive on-site days, Customer must purchase additional days. Axon Full Service options include : System set up and configuration • In structor-led setup of Axon View on smartphones (if applicable) • Configure categories and custom ro les based on Customer need • Register cameras to Customer domain • Troubl eshoot IT issues with Axon Evidence and Axon Dock ("Dock") access • One on-site session included Dock configuration • Work with Customer to decide the ideal location of Docks and set configurat ions on Doc k • Authenticate Dock with Axon Evidence using admin credentia ls from Customer • On-site assistance , not to include physical mounting of docks Best practice implementation planning session • Provide considerations for the establishment of video policy and system operations best practices based on Axon 's observations with other agencies • Discuss the importance of entering metadata in the field for o rganization purposes and other best practices for digita l data management • Provide referrals of other agencies using the Axon camera devices and Axon Evidence • Recommend rollout plan based on review of shift schedules System Admin and troubleshooting training sessions Step-by-step explanation and assistance for Customer's configuration of security, roles & permissions , categories & retention , and other specific settings for Axon Evidence Axon instructor training (Train the Trainer) Training for Customer 's in-house instructors who can support Customer's Axon camera and Axon Evidence training needs after Axon has fulfilled its contractual on-site obligations Evidence sharing training Tailored workflow instruction for Investigative Units on sharing Cases and Evidence w ith local prosecuting agencies End user go-live training and support sessions • Assistance with device set up and configuration • Training on device use , Axon Evi dence, and Evidence Sync lm(!lementation document (!acket Axon Evidence administrator guides , camera implementation gu ides, network setup guide, sample policies, and categories & ro les guide Post go-live review 3 . Body-Worn Camera Starter Service (Axon Starter). Axon Starter incl udes advance remote project planning and configuration support and one (1) day of on -site Services and a professional services manager to work close ly with Customer to assess Customer's deployment and determine which Services are appropriate. If Customer requires more than one (1) day of on-site Services , Customer must purchase additiona l on-site Services. The Axon Starter options include: Title: Master Services and Purchasing Ag reement between Axon and Customer Department: Leg al Versi o n: 21 Release Date: 4/1/2024 Page 12 of 43 Ji AXON Master Services and Purchasing Agreement for Customer • Instructor-led setup of Axon View on smartphones (if applicable) • Configure categories & custom roles based on Customer need • Troubleshoot IT issues with Axon Evidence and Dock access Dock configuration • Work with Customer to decide the ideal location of Dock setup and set configurations on Dock • Authenticate Dock with Axon Evidence using "Administrator" credentials from Customer • Does not include ohvsical mountinq of docks Axon instructor training (Train the Trainer) Training for Customer's in-house instructors who can support Customer's Axon camera and Axon Evi dence training needs after Axon 's has fulfilled its contracted on-site obliqations End user go-live training and support sessions • Assistance with device set up and configuration • Traininq on device use , Axon Evidence , and Evidence Sync Implementation document packet Axon Evidence administrator guides , camera implementation guides, network setup guide, sample policies, and cateqories & roles quide 4. Body-Worn Camera Virtual 1-Day Service (Axon Virtual). Axon Virtual includes all items in the BWC Starter Service Package , except one (1) day of on-site services. 5. CEW Services Packages. CEW Services Packages are detailed below: System set up and configuration • Configure Axon Evidence categories & custom roles based on Customer need. • Troubleshoot IT issues with Axon Evidence. • Register users and assign roles in Axon Evidence. • For the CEW Full Service Package: On-site assistance included • For the CEW Starter Packa e: Virtual assistance included Dedicated Project Manager Assignment of specific Axon representative for all aspects of planning the rollout (Project Manager). Ideally, Project Manager will be assigned to Customer 4-6 weeks before rollout Best practice implementation planning session to include: • Provide considerations for the establishment of CEW policy and system operations best practices based on Axon's observations with other agencies • Discuss the importance of entering metadata and best practices for digital data management • Provide referrals to other agencies using TASER CEWs and Axon Evidence • For the CEW Full Service Package: On-site assistance included • For the CEW Starter Pac ka e: Virtual assistance included System Admin and troubleshooting training sessions Or:i-site sessions providing a step-by-step exp lanation and assistance for Customer's configuration of security, roles & permissions , categories & retention , and other specific settings for Axon Evidence Axon Evidence Instructor training • Provide training on the Axon Evidence to educate instructors who can support Customer 's subsequent Axon Evidence training needs. • For the CEW Full Service Package: Training for up to 3 individuals at Customer • For the CEW Starter Packa e: Trainin for u to 1 individual at Customer TASER CEW inspection and device assignment Axon 's on-site professional services team will perform functions check on all new TASER CEW Smart weapons and assign them to a user on Axon Evidence. Post go-live review Fo r the CEW Full Service Packag e: On-site assistance included. For the CEW Starter Package: Virtual assistance included. 6. Smart Weapon Transition Service . The Smart Weapon Transition Service includes: Archival of CEW Firing Logs Axon's on-site rofessional services team will u load CEW firin lo s to Axon Evidence from all TASER CEW Title: Master Services and Purchasing Agreement between Axon and Customer Depa rtment: Legal Version: 2 1 Release Date: 4/1/2024 Page 13 o f 43 Ji AXON Master Services and Purchasing Agreement for Customer Smart Weapons that Customer is replacing with newer Smart Weaoon models. Return of Old Weapons Axon's on-site professional service team will ship all old weapons back to Axon's headquarters. Axon will provide Customer with a Certificate of Destruction *Note: CEW Full Service packages for TASER 7 or TASER 10 include Smart Weapon Transition Service instead of 1-Day Device Specific Instructor Course. 7. VR Services Package. VR Service includes advance remote project planning and configuration support and one (1) day of on-site service and a professional services manager to work with Customer to assess Customer's deployment and determine which Services are appropriate. The VR Service training options include: System set up and configuration (Remote Support) • Instructor-led setup of Axon VR headset content . Configure Customer settings based on Customer need . Troubleshoot IT issues with Axon VR headset Axon instructor training (Train the Trainer) Training for up to five (5) Customer's in-house instructors who can support Customer's Axon VR CET and SIM trainina needs after Axon's has fulfilled its contracted on-site obliaations Classroom and practical training sessions Step-by-step explanation and assistance for Customer's configuration of Axon VR CET and SIM functionality, basic operation, and best practices 8. Axon Air, On-Site Training. Axon Air, On-Site training includes advance remote project planning and configuration support and one (1) day of on-site Services and a professional services manager to work closely with Customer to assess Customer's deployment and determine which Services are appropriate. If Customer's requires more than one (1) day of on-site Services, Customer must purchase additional on-site Services. The Axon Air, On-Site training options include: System set up and configuration (Remote Support) . Instructor-led setup of Axon Air App (ASDS) . Configure Customer settings based on Customer need . Configure drone controller • Troubleshoot IT issues with Axon Evidence Axon instructor training (Train the Trainer) Training for Customer's in-house instructors who can support Customer's Axon Air and Axon Evidence training needs after Axon's has fulfilled its contracted on-site obliaations Classroom and practical training sessions Step-by-step explanation and assistance for Customer's configuration of Axon Respond+ livestreaming functionality, basic operation, and best practices 9. Axon Air. Virtual Training. Axon Air, Virtual training includes all items in the Axon Air, On-Site Training Package, except the practical training session, with the Axon Instructor training for up to four hours virtually. 10. Signal Sidearm Installation Service. a. Purchases of 50 SSA units or more: Axon will provide one (1) day of on-site service and one professional services manager and will provide train the trainer instruction, with direct assistance on the first of each unique holster/mounting type. Customer is responsible for providing a suitable work/training area. b. Purchases of less than 50 SSA units: Axon will provide a 1-hour virtual instruction session on the basics of installation and device calibration. 11. Out of Scope Services. Axon is only responsible to perform the professional services described in the Quote and this Appendix. Any additional professional services are out of scope. The Parties must document scope changes in a written and signed change order. Changes may require an equitable adjustment in the charges or schedule. 12. Delivery of Services. Axon personnel will work Monday through Friday, 8:30 a.m. to 5:30 p.m., except holidays. Axon will perform all on-site tasks over a consecutive timeframe. Axon will not charge Customer travel time by Axon Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 14 of 43 Ji AXON Master Services and Purchasing Agreement for Customer personnel to Customer premises as work hours. 13. Access Computer Systems to Perform Services. Customer authorizes Axon to access relevant Customer computers and networks, solely for performing the Services. Axon will work to identify as soon as reasonably practicable resources and information Axon expects to use and will provide an initial itemized list to Customer. Customer is responsible for and assumes the risk of any problems, delays, losses, claims, or expenses resulting from the content, accuracy, completeness, and consistency of all data, materials, and information supplied by Customer. 14. Site Preparation. Axon will provide a hardcopy or digital copy of current user documentation for the Axon Devices ("User Documentation"). User Documentation will include all required environmental specifications for the professional services and Axon Devices to operate per the Axon Device User Documentation. Before installation of Axon Devices (whether performed by Customer or Axon), Customer must prepare the location(s) where Axon Devices are to be installed ("Installation Site") per the environmental specifications in the Axon Device User Documentation. Following installation, Customer must maintain the Installation Site per the environmental specifications. If Axon modifies Axon Device User Documentation for any Axon Devices under this Agreement, Axon will provide the update to Customer when Axon generally releases it 15. Acceptance. When Axon completes professional services, Axon will present an acceptance form ("Acceptance Form") to Customer. Customer will sign the Acceptance Form acknowledging completion. If Customer reasonably believes Axon did not complete the professional services in substantial conformance with this Agreement, Customer must notify Axon in writing of the specific reasons for rejection within seven (7) calendar days from delivery of the Acceptance Form. Axon will address the issues and re-present the Acceptance Form for signature. If Axon does not receive the signed Acceptance Form or written notification of reasons for rejection within seven (7) calendar days of delivery of the Acceptance Form, Axon will deem Customer to have accepted the professional services. 16. Customer Network. For work performed by Axon transiting or making use of Customer's network, Customer is solely responsible for maintenance and functionality of the network. In no event will Axon be liable for loss, damage, or corruption of Customer's network from any cause. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 15 of 43 ;\AXON Master Services and Purchasing Agreement for Customer Technology Assurance Plan Appendix If Technology Assurance Plan ("TAP") or a bundle including TAP is on the Quote, this appendix applies. 1. TAP Warranty. The TAP warranty is an extended warranty that starts at the end of the one-( 1-) year hardware limited warranty. 2. Officer Safety Plan. If Customer purchases an Officer Safety Plan ("OSP"), Customer will receive the deliverables detailed in the Quote. Customer must accept delivery of the TASER CEW and accessories as soon as available from Axon. 3. OSP 7 or OSP 10 Term. OSP 7 or OSP 10 begins on the date specified in the Quote ("OSP Term"). 4. TAP BWC Upgrade. If Customer has no outstanding payment obligations and purchased TAP, Axon will provide Customer a new Axon body-worn camera ("BWC Upgrade") as scheduled in the Quote. If Customer purchased TAP, Axon will provide a BWC Upgrade that is the same or like Axon Device, at Axon's option. Axon makes no guarantee the BWC Upgrade will utilize the same accessories or Axon dock. 5. TAP Dock Upgrade. If Customer has no outstanding payment obligations and purchased TAP, Axon will provide Customer a new Axon Dock as scheduled in the Quote ("Dock Upgrade"). Accessories associated with any Dock Upgrades are subject to change at Axon discretion. Dock Upgrades will only include a new Axon dock bay configuration unless a new Axon dock core is required for BWC compatibility. If Customer originally purchased a single-bay Axon dock, the Dock Upgrade will be a single-bay Axon dock model that is the same or like Axon Device, at Axon's option. If Customer originally purchased a multi-bay Axon dock, the Dock Upgrade will be a multi-bay Axon dock that is the same or like Axon Device, at Axon's option. 6. Upgrade Delay. Axon may ship the BWC and Dock Upgrades as scheduled in the Quote without prior confirmation from Customer unless the Parties agree in writing otherwise at least ninety (90) days in advance. Axon may ship the final BWC and Dock Upgrade as scheduled in the Quote sixty (60) days before the end of the Subscription Term without prior confirmation from Customer. 7. Upgrade Change. If Customer wants to upgrade Axon Device models from the current Axon Device to an upgraded Axon Device, Customer must pay the price difference between the MSRP for the current Axon Device and the MSRP for the upgraded Axon Device. If the model Customer desires has an MSRP less than the MSRP of the offered BWC Upgrade or Dock Upgrade, Axon will not provide a refund. The MSRP is the MSRP in effect at the time of the upgrade. 8. Return of Original Axon Device. Within thirty (30) days of receiving a BWC or Dock Upgrade, Customer must return the original Axon Devices to Axon or destroy the Axon Devices and provide a certificate of destruction to Axon including serial numbers for the destroyed Axon Devices. If Customer does not return or destroy the Axon Devices, Axon will deactivate the serial numbers for the Axon Devices received by Customer. 9. Termination. If Customer's payment for TAP, OSP, or Axon Evidence is more than thirty (30) days past due, Axon may terminate TAP or OSP. Once TAP or OSP terminates for any reason: 9.1. TAP and OSP coverage terminate as of the date of termination and no refunds will be given. 9.2. Axon will not and has no obligation to provide the Upgrade Models. 9.3. Customer must make any missed payments due to the termination before Customer may purchase any future TAP orOSP. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 16 of 43 J.iAXON Master Services and Purchasing Agreement for Customer TASER Device Appendix This TASER Device Appendix applies to Customer's TASER 7/10, OSP 7/10, OSP Plus, or OSP 7/10 Plus Premium purchase from Axon, if applicable. 1. Duty Cartridge Replenishment Plan. If the Quote includes "Duty Cartridge Replenishment Plan", Customer must purchase the plan for each CEW user. A CEW user includes officers that use a CEW in the line of duty and those that only use a CEW for training. Customer may not resell cartridges received. Axon will only replace cartridges used in the line of duty. 2. Training. If the Quote includes a TASER On Demand Certification subscription, Customer will have on-demand access to TASER Instructor and TASER Master Instructor courses only for the duration of the TASER Subscription Term. Axon will issue a maximum of ten (10) TASER Instructor vouchers and ten (10) TASER Master Instructor vouchers for every thousand TASER Subscriptions purchased. Customer shall utilize vouchers to register for TASER courses at their discretion however Customer may incur a fee for cancellations less than 1 O business days prior to a course date or failure to appear to a registered course. The voucher has no cash value. Customer cannot exchange voucher for any other device or service. Any unused vouchers at the end of the Term will be forfeited. A voucher does not include any travel or other expenses that might be incurred related to attending a course. 3. Extended Warranty. If the Quote includes an extended warranty, the extended warranty coverage period warranty will be for a five-(5-) year term, which includes the hardware manufacturer's warranty plus the four-(4-) year extended term. 4. Trade-in. If the Quote contains a discount on CEW-related line items and that discount is contingent upon the trade- in of hardware, Customer must return used hardware and accessories associated with the discount ("Trade-In Units") to Axon within the below prescribed timeline. Customer must ship batteries via ground shipping. Axon will pay shipping costs of the return. If Axon does not receive Trade-In Units within the timeframe below, Axon will invoice Customer the value of the trade-in credit. Customer may not destroy Trade-In Units and receive a trade-in credit. Customer Size Days to Return from Start Date of TASER 10 Subscription Less than 100 officers 60 days 1 00 to 499 officers 90 days 500+ officers 180 days 5. TASER Device Subscription Term. The TASER Device Subscription Term for a standalone TASER Device purchase begins on shipment of the TASER Device. The TASER Device Subscription Term for OSP 7/10 begins on the OSP 7 /10 start date. 6. Access Rights. Upon Axon granting Customer a TASER Device Axon Evidence subscription, Customer may access and use Axon Evidence for the storage and management of data from TASER Devices devices during the TASER Device Subscription Term. Customer may not exceed the number of end users the Quote specifies. 7. Customer Warranty. If Customer is located in the US, Customer warrants and acknowledges that TASER 1 O is classified as a firearm and is being acquired for official Customer use pursuant to a law enforcement Customer transfer under the Gun Control Act of 1968. 8. Purchase Order. To comply with applicable laws and regulations, Customer must provide a purchase order to Axon prior to shipment of TASER 10. 9. Apollo Grant (US only). If Customer has received an Apollo Grant from Axon, Customer must pay all fees in the Quote prior to upgrading to any new TASER Device offered by Axon. 10. Termination. If payment for TASER Device is more than thirty (30) days past due, Axon may terminate Customer's TASER Device plan by notifying Customer. Upon termination for any reason, then as of the date of termination: 10.1. TASER Device extended warranties and access to Training Content will terminate. No refunds will be given. 10.2.Axon will invoice Customer the remaining MSRP for TASER Devices received before termination. If terminating for non-appropriations, Axon will not invoice Customer if Customer returns the TASER Device, rechargeable battery, holster, dock, core, training suits, and unused cartridges to Axon within thirty (30) days of the date of Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 17 of 43 ;)AXON Master Services and Purchasing Agreement for Customer termination. 10.3. Customer will be responsible for payment of any missed payments due to the termination before being allowed to purchase any Mure TASER Device plan. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 18 of 43 )\AXON Master Services and Purchasing Agreement for Customer Axon Auto-Tagging Appendix If Auto-Tagging is included on the Quote, this Appendix applies. 1. Scope. Axon Auto-Tagging consists of the development of a module to allow Axon Evidence to interact with Customer's Computer-Aided Dispatch ("CAD") or Records Management Systems ("RMS"). This allows end users to auto-populate Axon video meta-data with a case ID, category, and location-based on data maintained in Customer's CAD or RMS. 2. Support. For thirty (30) days after completing Auto-Tagging Services, Axon will provide up to five (5) hours of remote support at no additional charge. Axon will provide free support due to a change in Axon Evidence, if Customer maintains an Axon Evidence and Auto-Tagging subscription. Axon will not provide support if a change is required because Customer changes its CAD or RMS. 3. Changes. Axon is only responsible to perform the Services in this Appendix. Any additional Services are out of scope. The Parties must document scope changes in a written and signed change order. Changes may require an equitable adjustment in fees or schedule. 4. Customer Responsibilities. Axon's performance of Auto-Tagging Services requires Customer to: 4.1. Make available relevant systems, including Customer's current CAD or RMS, for assessment by Axon (including remote access if possible); 4.2. Make required modifications, upgrades or alterations to Customer's hardware, facilities, systems and networks related to Axon's performance of Auto-Tagging Services; 4.3. Provide access to the premises where Axon is performing Auto-Tagging Services, subject to Customer safety and security restrictions, and allow Axon to enter and exit the premises with laptops and materials needed to perform Auto-Tagging Services; 4.4. Provide all infrastructure and software information (TCP/IP addresses, node names, network configuration) necessary for Axon to provide Auto-Tagging Services; 4.5. Promptly install and implement any software updates provided by Axon; 4.6. Ensure that all appropriate data backups are performed; 4.7. Provide assistance, participation, and approvals in testing Auto-Tagging Services; 4.8. Provide Axon with remote access to Customer's Axon Evidence account when required; 4.9. Notify Axon of any network or machine maintenance that may impact the performance of the module at Customer; and 4.10. Ensure reasonable availability of knowledgeable staff and personnel to provide timely, accurate, complete, and up-to-date documentation and information to Axon. 5. Access to Systems. Customer authorizes Axon to access Customer's relevant computers, network systems, and CAD or RMS solely for performing Auto-Tagging Services. Axon will work diligently to identify the resources and information Axon expects to use and will provide an initial list to Customer. Customer is responsible for and assumes the risk of any problems, delays, losses, claims, or expenses resulting from the content, accuracy, completeness, and consistency of all data, materials, and information supplied by Customer. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 19 of 43 ..'\AXON Master Services and Purchasing Agreement for Customer Axon Fleet Appendix If Axon Fleet is included on the Quote, this Appendix applies. 1. Customer Responsibilities. 1.1. Customer must ensure its infrastructure and vehicles adhere to the minimum requirements to operate Axon Fleet 2 Axon Fleet 3 or a future Fleet iteration (collectively, "Axon Fleet") as established by Axon during the qualifier call and on-site assessment at Customer and in any technical qualifying questions. If Customer's representations are inaccurate, the Quote is subject to change. 1.2. Customer is responsible for providing a suitable work area for Axon or Axon third-party providers to install Axon Fleet systems into Customer vehicles. Customer is responsible for making available all vehicles for which installation services were purchased, during the agreed upon onsite installation dates, Failure to make vehicles available may require an equitable adjustment in fees or schedule. 2. Cradlepoint. If Customer purchases Cradlepoint Enterprise Cloud Manager, Customer will comply with Cradlepoint's end user license agreement. The term of the Cradlepoint license may differ from the Axon Evidence Subscription. If Customer requires Cradlepoint support, Customer will contact Cradlepoint directly. 3. Third-party Installer. Axon will not be liable for the failure of Axon Fleet hardware to operate per specifications if such failure results from installation not performed by, or as directed by Axon. 4. Wireless Offload Server. 4.1. License Grant. Axon grants Customer a non-exclusive, royalty-free, worldwide, perpetual license to use Wireless Offload Server ("WOS"). "Use" means storing, loading, installing, or executing WOS solely for data communication with Axon Devices for the number of licenses purchased. The WOS term begins upon the start of the Axon Evidence Subscription. 4.2. Restrictions. Customer may not: (a) modify, alter, tamper with, repair, or create derivative works of WOS; (b) reverse engineer, disassemble, or decompile WOS, apply any process to derive the source code of WOS, or allow others to do so; (c) access or use was to avoid incurring fees or exceeding usage limits; (d) copy WOS in whole or part; (e) use trade secret information contained in WOS; (f) resell, rent, loan or sublicense WOS; (g) access WOS to build a competitive device or service or copy any features, functions or graphics of WOS; or (h) remove, alter or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices) of Axon or Axon's licensors on or within WOS. 4.3. Updates. If Customer purchases WOS maintenance, Axon will make updates and error corrections to WOS ("WOS Updates") available electronically via the Internet or media as determined by Axon. Customer is responsible for establishing and maintaining adequate Internet access to receive WOS Updates and maintaining computer equipment necessary for use of was. The Quote will detail the maintenance term. 4.4. WOS Support. Upon request by Axon, Customer will provide Axon with access to Customer's store and forward servers solely for troubleshooting and maintenance. 5. Axon Vehicle Software. 5.1. License Grant. Axon grants Customer a non-exclusive, royalty-free, worldwide, perpetual license to use ViewXL or Dashboard (collectively, "Axon Vehicle Software".) "Use" means storing, loading, installing, or executing Axon Vehicle Software solely for data communication with Axon Devices. The Axon Vehicle Software term begins upon the start of the Axon Evidence Subscription. 5.2. Restrictions. Customer may not: (a) modify, alter, tamper with, repair, or create derivative works of Axon Vehicle Software; (b) reverse engineer, disassemble, or decompile Axon Vehicle Software, apply any process to derive the source code of Axon Vehicle Software, or allow others to do so; ( c) access or use Axon Vehicle Software to avoid incurring fees or exceeding usage limits; (d) copy Axon Vehicle Software in whole or part; (e) use trade secret information contained in Axon Vehicle Software; (f) resell, rent, loan or sublicense Axon Vehicle Software; (g) access Axon Vehicle Software to build a competitive device or service or copy any features, functions or graphics of Axon Vehicle Software; or (h) remove, alter or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices) of Axon or Axon's licensors on or within Axon Vehicle Software. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 20 of 43 ;\AXON Master Services and Purchasing Agreement for Customer 6. Acceptance Checklist. If Axon provides services to Customer pursuant to any statement of work in connection with Axon Fleet, within seven (7) days of the date on which Customer retrieves Customer's vehicle(s) from the Axon installer, said vehicle having been installed and configured with tested and fully and properly operational in-car hardware and software identified above, Customer will receive a Professional Services Acceptance Checklist to submit to Axon indicating acceptance or denial of said deliverables. 7. Axon Fleet Upgrade. If Customer has no outstanding payment obligations and has purchased the "Fleet Technology Assurance Plan" (Fleet TAP), Axon will provide Customer with the same or like model of Fleet hardware (" Axon Fleet Upgrade") as scheduled on the Quote. 7.1. If Customer would like to change models for the Axon Fleet Upgrade, Customer must pay the difference between the MSRP for the offered Axon Fleet Upgrade and the MSRP for the model desired. The MSRP is the MSRP in effect at the time of the upgrade. Customer is responsible for the removal of previously installed hardware and installation of the Axon Fleet Upgrade. 7.2. Within thirty (30) days of receiving the Axon Fleet Upgrade, Customer must return the original Axon Devices to Axon or destroy the Axon Devices and provide a certificate of destruction to Axon, including serial numbers of the destroyed Axon Devices. If Customer does not destroy or return the Axon Devices to Axon, Axon will deactivate the serial numbers for the Axon Devices received by Customer. 8. Axon Fleet Termination. Axon may terminate Customer's Fleet subscription for non-payment. Upon any termination: 8.1. Axon Fleet subscription coverage terminates, and no refunds will be given. 8.2. Axon will not and has no obligation to provide the Axon Fleet Upgrade. 8.3. Customer will be responsible for payment of any missed payments due to the termination before being allowed to purchase any future Fleet TAP. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 21 of 43 ;\AXON Master Services and Purchasing Agreement for Customer Axon Respond Appendix This Axon Respond Appendix applies to both Axon Respond and Axon Respond Plus, if either is included on the Quote. 1. Axon Respond Subscription Term. If Customer purchases Axon Respond as part of a bundled offering, the Axon Respond subscription begins on the later of the (1) start date of that bundled offering, or (2) date Axon provisions Axon Respond to Customer. If Customer purchases Axon Respond as a standalone, the Axon Respond subscription begins the later of the (1) date Axon provisions Axon Respond to Customer, or (2) first day of the month following the Effective Date. The Axon Respond subscription term will end upon the completion of the Axon Evidence Subscription associated with Axon Respond. 2. Scope of Axon Respond. The scope of Axon Respond is to assist Customer with real-time situational awareness during critical incidents to improve officer safety, effectiveness, and awareness. In the event Customer uses Axon Respond outside this scope, Axon may initiate good-faith discussions with Customer on upgrading Customer's Axon Respond to better meet Customer's needs. 3. Axon Body LTE Requirements. Axon Respond is only available and usable with an LTE enabled body-worn camera. Axon is not liable if Customer utilizes the L TE device outside of the coverage area or if the L TE carrier is unavailable. LTE coverage is only available in the United States, including any U.S. territories. Axon may utilize a carrier of Axon's choice to provide L TE service. Axon may change L TE carriers during the Term without Customer's consent. 4. Axon Fleet L TE Requirements. Axon Respond is only available and usable with a Fleet system configured with LTE modem and service. Customer is responsible for providing LTE service for the modem. Coverage and availability of L TE service is subject to Customer's L TE carrier. 5. Axon Respond Service Limitations. Customer acknowledges that L TE service is made available only within the operating range of the networks. Service may be temporarily refused, interrupted, or limited because of: (a) facilities limitations; (b) transmission limitations caused by atmospheric, terrain, other natural or artificial conditions adversely affecting transmission, weak batteries, system overcapacity, movement outside a service area or gaps in coverage in a service area, and other causes reasonably outside of the carrier's control such as intentional or negligent acts of third parties that damage or impair the network or disrupt service; or (c) equipment modifications, upgrades, relocations, repairs, and other similar activities necessary for the proper or improved operation of service. 5.1. With regard to Axon Body, Partner networks are made available as-is and the carrier makes no warranties or representations as to the availability or quality of roaming service provided by carrier partners, and the carrier will not be liable in any capacity for any errors, outages, or failures of carrier partner networks. Customer expressly understands and agrees that it has no contractual relationship whatsoever with the underlying wireless service provider or its affiliates or contractors and Customer is not a third-party beneficiary of any agreement between Axon and the underlying carrier. 6. Termination. Upon termination of this Agreement, or if Customer stops paying for Axon Respond or bundles that include Axon Respond, Axon will end Axon Respond services, including any Axon-provided LTE service. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 22 of 43 ~iAXON Master Services and Purchasing Agreement for Customer Add-on Services Appendix This Appendix applies if Axon Community Request, Axon Redaction Assistant, and/or Axon Performance are included on the Quote. 1. Subscription Term. If Customer purchases Axon Community Request, Axon Redaction Assistant, or Axon Performance as part of OSP 7 or OSP 10, the subscription begins on the later of the (1) start date of the OSP 7 or OSP 1 0 Term, or (2) date Axon provisions Axon Community Request Axon Redaction Assistant, or Axon Performance to Customer. 1.1. If Customer purchases Axon Community Request, Axon Redaction Assistant, or Axon Performance as a standalone, the subscription begins the later of the (1) date Axon provisions Axon Community Request, Axon Redaction Assistant, or Axon Performance to Customer, or (2) first day of the month following the Effective Date. 1.2. The subscription term will end upon the completion of the Axon Evidence Subscription associated with the add- on. 2. Axon Community Request Storage. For Axon Community Request, Customer may store an unlimited amount of data submitted through the public portal ("Portal Content"), within Customer's Axon Evidence instance. The post- termination provisions outlined in the Axon Cloud Services Terms of Use Appendix also apply to Portal Content. 3. Performance Auto-Tagging Data. In order to provide some features of Axon Performance to Customer, Axon will need to store call for service data from Customer's CAD or RMS. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 23 of 43 Ji AXON Master Services and Purchasing Agreement for Customer Axon Auto-Transcribe Appendix This Appendix applies if Axon Auto-Transcribe is included on the Quote. 1. Subscription Term. If Customer purchases Axon Auto-Transcribe as part of a bundle or Axon Cloud Services subscription, the subscription begins on the later of the (1) start date of the bundle or Axon Cloud Services license term, or (2) date Axon provisions Axon Auto-Transcribe to Customer. If Customer purchases Axon Auto-Transcribe minutes as a standalone, the subscription begins on the date Axon provisions Axon Auto-Transcribe to Customer. 1. 1. If Customer cancels Auto-Transcribe services, any amounts owed by the Parties will be based on the amount of time passed under the annual subscription, rather than on the number of minutes used, regardless of usage. 2. Auto-Transcribe A-La-Carte Minutes. Upon Axon granting Customer a set number of minutes, Customer may utilize Axon Auto-Transcribe, subject to the number of minutes allowed on the Quote. Customer will not have the ability to roll over unused minutes to future Auto-Transcribe terms. Axon may charge Customer additional fees for exceeding the number of purchased minutes. Axon Auto-Transcribe minutes expire one year after being provisioned to Customer by Axon. 3. Axon Unlimited Transcribe. Upon Axon granting Customer an Unlimited Transcribe subscription to Axon Auto- Transcribe, Customer may utilize Axon Auto-Transcribe with no limit on the number of minutes. Unlimited Transcribe includes automatic transcription of all Axon BWC and Axon Capture footage. With regard to Axon Interview Room, Axon Fleet, Axon Citizen, or third-party transcription, transcription must be requested on demand. Notwithstanding the foregoing, Axon may limit usage after 5,000 minutes per user per month for multiple months in a row. Axon will not bill for overages. 4. Warranty. Axon disclaims all warranties, express or implied, for Axon Auto-Transcribe. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 24 of 43 Master Services and Purchasing Agreement for Custome r Axon Virtual Reality Content Terms of Use Appendix If Vi rtual Reality is included on the Quote , this Appendix app lies. 1. Term . T he Quote wi ll detail the products and license duration, as applicable, of the goods, services , and software , and contents th ereof, prov ided by Axon to Customer related to virtual reality (co llectively, "Virtual Reality Media"). 2. Headsets . Customer may purchase additional virtual re ality headsets from Axon. In t he event Customer decides to purchase additional virtual rea lity headsets fo r use with Virtual Reality Media , Custome r must purchase those headsets from Axon. 3. License Restrictions . All li censes wi ll immediately terminate if Customer does not comply with any te rm of this Agreement. If Customer utilizes more users than stated in this Agreement , Customer must pu rchase add itional Virtu al Real ity Media licenses f rom Axon. Customer may not use Virtua l Real ity Media for any purpose other than as exp ressly permitted by this Agreement. Customer may not: 3.1. modify, tamper with , repair, or otherwise create derivative works of Virtual Real ity Media; 3.2. reverse engineer , disassemble, or decompile Virtua l Reality Media or app ly any process to derive the source code of Virtual Reality Media , or all ow others to do the same ; 3.3. copy Virtual Reality Media in whole or part , except as expressly pe rm itted in this Agreement; 3.4. use trade secret information co ntained in Virtual Reality Media ; 3.5. re sell, rent, loan or subl icense Virtual Reality Media ; 3.6. access Vi rtual Real ity Media to build a com petitive dev ice or serv ice or copy any features, fun ctions , or graph ics of Virtual Reality Media; or 3.7 . remove , alter, or obscure any confidenti ality or proprietary rights notices (in cluding copyrig ht and trademark notices) of Axon or Axon 's licensors on or with in Virtua l Reality Media or any cop ies of Virtual Real ity Media. 4. Privacy . Customer's use of the Virtual Rea lity Media is subject to the Axon Virtual Reality Privacy Policy , a current version of which is available at https://www.axon.com/axo nvrprivacypolicy. 5. Termination . Axon may terminate Customer 's license immediately for Customer's failure to comply with any of the terms in this Agreement. T itle: Master Services and Pu rchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 25 of 43 Master Services and Purchasing Agreement for Customer Axon Evidence Local Software Appendix This Appendix applies if Axon Evidence Local is included on the Quote. 1. License. Axon owns all executable instructions, images, icons, sound, and text in Axon Evidence Local. All rights are reserved to Axon. Axon grants a non-exclusive, royalty-free, worldwide right and license to use Axon Evidence Local. "Use" means storing, loading, installing, or executing Axon Evidence Local exclusively for data communication with an Axon Device. Customer may use Axon Evidence Local in a networked environment on computers other than the computer it installs Axon Evidence Local on, so long as each execution of Axon Evidence Local is for data communication with an Axon Device. Customer may make copies of Axon Evidence Local for archival purposes only. Axon shall retain all copyright, trademark, and proprietary notices in Axon Evidence Local on all copies or adaptations. 2. Term. The Quote will detail the duration of the Axon Evidence Local license, as well as any maintenance. The term will begin upon installation of Axon Evidence Local. 3. License Restrictions. All licenses will immediately terminate if Customer does not comply with any term of this Agreement. Customer may not use Axon Evidence Local for any purpose other than as expressly permitted by this Agreement. Customer may not: 3.1. modify, tamper with, repair, or otherwise create derivative works of Axon Evidence Local; 3.2. reverse engineer, disassemble, or decompile Axon Evidence Local or apply any process to derive the source code of Axon Evidence Local, or allow others to do the same; 3.3. access or use Axon Evidence Local to avoid incurring fees or exceeding usage limits or quotas; 3.4. copy Axon Evidence Local in whole or part, except as expressly permitted in this Agreement; 3.5. use trade secret information contained in Axon Evidence Local; 3.6. resell, rent, loan or sublicense Axon Evidence Local; 3. 7. access Axon Evidence Local to build a competitive device or service or copy any features, functions, or graphics of Axon Evidence Local; or 3.8. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices) of Axon or Axon's licensors on or within Axon Evidence Local or any copies of Axon Evidence Local. 4. Support. Axon may make available updates and error corrections ("Updates") to Axon Evidence Local. Axon will provide Updates electronically via the Internet or media as determined by Axon. Customer is responsible for establishing and maintaining adequate access to the Internet to receive Updates. Customer is responsible for maintaining the computer equipment necessary to use Axon Evidence Local. Axon may provide technical support of a prior release/version of Axon Evidence Local for six (6) months from when Axon made the subsequent release/version available. 5. Termination. Axon may terminate Customer's license immediately for Customer's failure to comply with any of the terms in this Agreement. Upon termination, Axon may disable Customer's right to login to Axon Evidence Local. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 26 of 43 J.iAXON Master Services and Purchasing Agreement for Customer Axon Application Programming Interface Appendix This Appendix applies if Axon's API Services or a subscription to Axon Cloud Services is included on the Quote. 1. Definitions. 1.1. "API Client" means the software that acts as the interface between Customer's computer and the server, which is already developed or to be developed by Customer. 1.2. "API Interface" means software implemented by Customer to configure Customer's independent API Client Software to operate in conjunction with the API Service for Customer's authorized Use. 1.3. "Axon Evidence Partner API, API or Axon API'' (collectively "API Service") meansAxon'sAPI which provides a programmatic means to access data in Customer's Axon Evidence account or integrate Customer's Axon Evidence account with other systems. 1.4. "Use" means any operation on Customer's data enabled by the supported API functionality. 2. Purpose and License. 2.1. Customer may use API Service and data made available through API Service, in connection with an API Client developed by Customer. Axon may monitor Customer's use of API Service to ensure quality, improve Axon devices and services, and verify compliance with this Agreement. Customer agrees to not interfere with such monitoring or obscure from Axon Customer's use of API Service. Customer will not use API Service for commercial use. 2.2. Axon grants Customer a non-exclusive, non-transferable, non-sublicensable, worldwide, revocable right and license during the Term to use API Service, solely for Customer's Use in connection with Customer's API Client. 2.3. Axon reserves the right to set limitations on Customer's use of the API Service, such as a quota on operations, to ensure stability and availability of Axon's API. Axon will use reasonable efforts to accommodate use beyond the designated limits. 3. Configuration. Customer will work independently to configure Customer's API Client with API Service for Customer's applicable Use. Customer will be required to provide certain information (such as identification or contact details) as part of the registration. Registration information provided to Axon must be accurate. Customer will inform Axon promptly of any updates. Upon Customer's registration, Axon will provide documentation outlining API Service information. 4. Customer Responsibilities. When using API Service, Customer and its end users may not: 4.1. use API Service in any way other than as expressly permitted under this Agreement; 4.2. use in any way that results in, or could result in, any security breach to Axon; 4.3. perform an action with the intent of introducing any viruses, worms, defect, Trojan horses, malware, or any items of a destructive nature to Axon Devices and Services; 4.4. interfere with, modify, disrupt or disable features or functionality of API Service or the servers or networks providing API Service; 4.5. reverse engineer, decompile, disassemble, or translate or attempt to extract the source code from API Service or any related software; 4.6. create an API Interface that functions substantially the same as API Service and offer it for use by third parties; 4. 7. provide use of API Service on a service bureau, rental or managed services basis or permit other individuals or entities to create links to API Service; 4.8. frame or mirror API Service on any other server, or wireless or Internet-based device; 4.9. make available to a third-party, any token, key, password or other login credentials to API Service; 4.10. take any action or inaction resulting in illegal, unauthorized or improper purposes; or 4.11. disclose Axon's API manual. 5. API Content. All content related to API Service, other than Customer Content or Customer's API Client content, is considered Axon's API Content, including: Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 27 of 43 J\AXON Master Services and Purchasing Agreement for Customer 5.1. the design, structure and naming of API Service fields in all responses and requests; 5.2. the resources available within API Service for which Customer takes actions on, such as evidence, cases, users, or reports; 5.3. the structure of and relationship of API Service resources; and 5.4. the design of API Service, in any part or as a whole. 6. Prohibitions on API Content. Neither Customer nor its end users will use API content returned from the API Interface to: 6.1. scrape, build databases, or otherwise create permanent copies of such content, or keep cached copies longer than permitted by the cache header; 6.2. copy, translate, modify, create a derivative work of, sell, lease, lend, convey, distribute, publicly display, or sublicense to any third-party; 6.3. misrepresent the source or ownership; or 6.4. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices}. 7. API Updates. Axon may update or modify the API Service from time to time ("API Update"}. Customer is required to implement and use the most current version of API Service and to make any applicable changes to Customer's API Client required as a result of such API Update. API Updates may adversely affect how Customer's API Client access or communicate with API Service or the API Interface. Each API Client must contain means for Customer to update API Client to the most current version of API Service. Axon will provide support for one (1} year following the release of an API Update for all depreciated API Service versions. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 28 of 43 Master Services and Purchasing Agreement for Customer Advanced User Management Appendix This Appendix applies if Axon Advanced User Management is included on the Quote. 1. Scope. Advanced User Management allows Customer to (a) utilize bulk user creation and management, (b) automate user creation and management through System for Cross-domain Identity Management ("SCIM"), and (c) automate group creation and management through SCIM. 2. Advanced User Management Configuration. Customer will work independently to configure Customer's Advanced User Management for Customer's applicable Use. Upon request, Axon will provide general guidance to Customer, including documentation that details the setup and configuration process. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 29 of 43 )\AXON Master Services and Purchasing Agreement for Customer FUSUS APPENDIX 1. Access. Upon Axon granting Customer a subscription to FUSUS cloud services in the Quote, Customer may access and use FOsusONE Real Time Interoperability Solution services to for the purpose of viewing and managing Customer Content. Some Customer content contained in Axon's Evidence.com may not be accessible or transferable to the FUSUS cloud services. 2. Product Limits. The following limitations apply to the below products: Lite Basic Pro Enterprise Enterprise Plus Total Number of Managed End Points 150 150 500 1500 4500 Max Number of Video Streams Connected 0 150 500 1500 4500 Indefinite Cloud Storage 2TB 5TB 10TB 30TB Overages may result in additional fees or the need to upgrade products. 3. Disclaimer. Customer is responsible for use of any internet access devices and/or all third-party hardware, software, services, telecommunication services (including Internet connectivity), or other items used by Customer to access the service ("Third-Party Components") are the sole and exclusive responsibility of Customer, and that Axon has no responsibility for such Third-party Components, FUSUS cloud services, or Customer relationships with such third parties. Customer agrees to at all times comply with the lawful terms and conditions of agreements with such third parties. Axon does not represent or warrant that the FUSUS cloud services and the Customer Content are compatible with any specific third-party hardware or software or any other Third-Party Components. Customer is responsible for providing and maintaining an operating environment as reasonably necessary to accommodate and access the FUSUS cloud services. 4. Data Privacy. Axon may collect, use, transfer, disclose and otherwise process Customer Content in the context of facilitating communication of data with Customer through their use of FU SUS cloud services FU SUS app (iOS or Android interface), complying with legal requirements, monitoring the Customer's use of FUSUS systems, and undertaking data analytics. Customer Content saved in Axon Cloud Services is the sole property of Customer and may not be distributed by Axon to any third parties outside of the Customer's organization without the Customer's expressed written consent. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 30 of 43 Master Services and Purchasing Agreement for Customer Axon Channel Services Appendix This Appendix applies if Customer purchases Axon Channel Service, as set forth on the Quote. 1. Definitions. 1.1. "Axon Digital Evidence Management System11 means Axon Evidence or Axon Evidence Local, as specified in the attached Channel Services Statement of Work. 1.2. "Active Channel" means a third-party system that is continuously communicating with an Axon Digital Evidence Management System. 1.3. "Inactive Channel" means a third-party system that will have a one-time communication to an Axon Digital Evidence Management System. 2. Scope. Customer currently has a third-party system or data repository from which Customer desires to share data with Axon Digital Evidence Management. Axon will facilitate the transfer of Customer's third-party data into an Axon Digital Evidence Management System or the transfer of Customer data out of an Axon Digital Evidence Management System as defined in the Channel Services Statement of Work ("Channel Services SOW'). Channel Services will not delete any Customer Content. Customer is responsible for verifying all necessary data is migrated correctly and retained per Customer policy. 3. Changes. Axon is only responsible to perform the Services described in this Appendix and Channel Services SOW. Any additional services are out of scope. The Parties must document scope changes in a written and signed change order. Changes may require an equitable adjustment in the charges or schedule. 4. Purpose and Use. Customer is responsible for verifying Customer has the right to share data from and provide access to third-party system as it relates to the Services described in this Appendix and the Channel Services SOW. For Active Channels, Customer is responsible for any changes to a third-party system that may affect the functionality of the channel service. Any additional work required for the continuation of the Service may require additional fees. An Axon Field Engineer may require access to Customer's network and systems to perform the Services described in the Channel Services SOW. Customer is responsible for facilitating this access per all laws and policies applicable to Customer. 5. Proiect Management. Axon will assign a Project Manager to work closely with Customer's project manager and project team members and will be responsible for completing the tasks required to meet all contract deliverables on time and budget. 6. Warranty. Axon warrants that it will perform the Channel Services in a good and workmanlike manner. 7. Monitoring. Axon may monitor Customer's use of Channel Services to ensure quality, improve Axon devices and services, prepare invoices based on the total amount of data migrated, and verify compliance with this Agreement. Customer agrees not to interfere with such monitoring or obscure from Axon Customer's use of channel services. 8. Customer's Responsibilities. Axon's successful performance of the Channel Services requires Customer: 8.1. Make available its relevant systems for assessment by Axon (including making these systems available to Axon via remote access); 8.2. Provide access to the building facilities and where Axon is to perform the Channel Services, subject to safety and security restrictions imposed by the Customer (including providing security passes or other necessary documentation to Axon representatives performing the Channel Services permitting them to enter and exit Customer premises with laptop personal computers and any other materials needed to perform the Channel Services); 8.3. Provide all necessary infrastructure and software information (TCP/IP addresses, node names, and network configuration) for Axon to provide the Channel Services; 8.4. Ensure all appropriate data backups are performed; 8.5. Provide Axon with remote access to the Customer's network and third-party systems when required for Axon to perform the Channel Services; 8.6. Notify Axon of any network or machine maintenance that may impact the performance of the Channel Services; and 8.7. Ensure the reasonable availability by phone or email of knowledgeable staff, personnel, system administrators, Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 31 of 43 )\AXON Master Services and Purchasing Agreement for Customer and operators to provide timely, accurate, complete, and up-to-date documentation and information to Axon (these contacts are to provide background information and clarification of information required to perform the Channel Services). Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 32 of 43 J\AXON Master Services and Purchasing Agreement for Customer VIEVU Data Migration Appendix This Appendix applies if Customer purchases Migration services, as set forth on the Quote. 1. Scope. Customer currently has legacy data in the VIEVU solution from which Customer desires to move to Axon Evidence. Axon will work with Customer to copy legacy data from the VIEVU solution into Axon Evidence ("Migration"). Before Migration, Customer and Axon will work together to develop a Statement of Work ("Migration SOW') to detail all deliverables and responsibilities. The Migration will require the availability of Customer resources. Such resources will be identified in the SOW. On-site support during Migration is not required. Upon Customer's request, Axon will provide on-site support for an additional fee. Any request for on-site support will need to be pre- scheduled and is subject to Axon's resource availability. 1.1. A small amount of unexposed data related to system information will not be migrated from the VIEVU solution to Axon Evidence. Upon request, some of this data can be manually exported before Migration and provided to Customer. The Migration SOW will provide further detail. 2. Changes. Axon is only responsible to perform the Services described in this Appendix and Migration SOW. Any additional services are out of scope. The Parties must document scope changes in a written and signed change order. Changes may require an equitable adjustment in the charges or schedule. 3. Project Management. Axon will assign a Project Manager to work closely with Customer's project manager and project team members and will be responsible for completing the tasks required to meet all contract deliverables on time and budget. 4. Downtime. There may be downtime during the Migration. The duration of the downtime will depend on the amount of data that Customer is migrating. Axon will work with Customer to minimize any downtime. Any VIEVU mobile application will need to be disabled upon Migration. 5. Functionality Changes. Due to device differences between the VIEVU solution and the Axon's Axon Evidence solution, there may be functionality gaps that will not allow for all migrated data to be displayed the same way in the user interface after Migration. ' 6. Acceptance. Once the Migration is complete, Axon will notify Customer and provide an acceptance form. Customer is responsible for verifying that the scope of the project has been completed and all necessary data is migrated correctly and retained per Customer policy. Customer will have ninety (90) days to provide Axon acceptance that the Migration was successful, or Axon will deem the Migration accepted. 6.1. In the event Customer does not accept the Migration, Customer agrees to notify Axon within a reasonable time. Customer also agrees to allow Axon a reasonable time to resolve any issue. In the event Customer does not provide Axon with a written rejection of the Migration during these ninety (90) days, Customer may be charged for additional monthly storage costs. After Customer provides acceptance of the Migration, Axon will delete all data from the VIEVU solution ninety (90) days after the Migration. 7. Post-Migration. After Migration, the VIEVU solution may not be supported and updates may not be provided. Axon may end of life the VIEVU solution in the future. If Customer elects to maintain data within the VIEVU solution, Axon will provide Customer ninety (90) days' notice before ending support for the VIEVU solution. 8. Warranty. Axon warrants that it will perform the Migration in a good and workmanlike manner. 9. Monitoring. Axon may monitor Customer's use of Migration to ensure quality, improve Axon Devices and Services, prepare invoices based on the total amount of data migrated, and verify compliance with this Agreement. Customer agrees not to interfere with such monitoring or obscure Customer's use of Migration from Axon. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 33 of 43 Ji AXON Master Services and Purchasing Agreement for Customer 10. Axon Technical Account Manager Appendix This Appendix applies if Axon Support Engineer services are included on the Quote. 1. Axon Technical Account Manager Payment. Axon will invoice for Axon Technical Account Manager ("TAM") services, as outlined in the Quote, when the TAM commences work on-site at Customer. 2. Full-Time TAM Scope of Services. 2.1. A Full-Time TAM will work on-site four ( 4) days per week, unless an alternate schedule or reporting location is mutually agreed upon by Axon and Customer. 2.2. Customer's Axon sales representative and Axon's Customer Success team will work with Customer to define its support needs and ensure the Full-Time TAM has skills to align with those needs. There may be up to a six- (6-) month waiting period before the Full-Time TAM can work on-site, depending upon Customer's needs and availability of a Full-Time TAM. 2.3. The purchase of Full-Time TAM Services includes two (2) complimentary Axon Accelerate tickets per year of the Agreement, so long as the TAM has started work at Customer, and Customer is current on all payments for the Full-Time TAM Service. 2.4. The Full-Time TAM Service options are listed below: Ongoing System Set-up and Configuration Assisting with assigning cameras and registering docks Maintaining Customer's Axon Evidence account Connecting Customer to "Early Access" programs for new devices --------------------------------- Account Maintenance Conducting on-site training on new features and devices for Customer leadership team(s) Thoroughly documenting issues and workflows and suggesting new workflows to improve the effectiveness of the Axon program Conducting weekly meetings to cover current issues and program status ----- Data Analysis Providing on-demand Axon usage data to identify trends and insights for improving daily workflows Comparing Customer's Axon usage and trends to peers to establish best practices Proactively monitoring the health of Axon equipment and coordinating returns when needed -------~----------- Direct Support Providing on-site, Tier 1 and Tier 2 (as defined in Axon's Service Level Agreement} technical support for Axon : Devices Proactively monitoring the health of Axon equipment Creating and monitoring RMAs on-site Providing Axon app support , l\t1onitoring and testing new firmware ~c1nd workflows before they are released to Customer's pr9dtJqtion environment Customer Advocacy Coordinating bi-annual voice of customer meetings with Axon's Device Management team Recording and tracking Customer feature requests and major bugs 3. Regional TAM Scope of Services 3.1. A Regional TAM will work on-site for three (3) consecutive days per quarter. Customer must schedule the on- site days at least two (2) weeks in advance. The Regional TAM will also be available by phone and email during regular business hours up to eight (8) hours per week. 3.2. There may be up to a six-(6-) month waiting period before Axon assigns a Regional TAM to Customer, depending upon the availability of a Regional TAM. 3.3. The purchase of Regional TAM Services includes two (2) complimentary Axon Accelerate tickets per year of the Agreement, so long as the TAM has started work at Customer and Customer is current on all payments for the Regional TAM Service. 3.4. The Regional TAM service options are listed below: Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 34 of 43 Master Services and Purchasing Agreement for Customer Account Maintenance Conducting remote training on new features and devices for Customer's leadership Thoroughly documenting issues and workflows and suggesting new workflows to improve the effectiveness of the Axon program Conducting weekly conference calls to cover current issues and program status Visiting Customer quarterly (up to 3 consecutive days) to perform a quarterly business review, discuss Customer's ge>a!s JQ~y9-ur ~_Q_n progr?!fl! ~nd 9pntinue to ensure a successful deployment of ~xon D~'{!~es. Direct Support Providing remote, Tier 1 and Tier 2 (As defined Axon's Service Level Agreement) technical support for Axon . Devices _ ~£E3~ting_ ~r,~_ mQ'}ite>ring RM_As rel'T!otely Data Analysis Providing quarterly Axon usage data to identify trends and program efficiency opportunities Comparing an Customer's Axon usage and trends to peers to establish best practices _proa9~~ely_ m<>nitorlng_tb~~hE3alth of_A?<on eqlJipment and coordinating returns whE!n needE!ct Customer Advocacy Coordinating bi-yearly Voice of Customer meetings with Device Management team Recording and tracking Customer feature requests and major bugs --------------------------· --------------------- 4. Out of Scope Services. The TAM is responsible to perform only the Services described in this Appendix. Any additional Services discussed or implied that are not defined explicitly in this Appendix will be considered out of the scope. 5. TAM Leave Time. The TAM will be allowed up seven (7) days of sick leave and up to fifteen (15) days of vacation time per each calendar year. The TAM will work with Customer to coordinate any time off and will provide Customer with at least two (2) weeks' notice before utilizing any vacation days. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 35 of 43 ;)AXON Master Services and Purchasing Agreement for Customer Axon Investigate Appendix If the Quote includes Axon's On Prem Video Suite known as Axon Investigate or Third Party Video Support License, the following appendix shall apply. 1. License Grant. Subject to the terms and conditions specified below and upon payment of the applicable fees set forth in the Quote, Axon grants to Customer a nonexclusive, nontransferable license to install, use, and display the Axon Investigate software ("Software") solely for its own internal use only and for no other purpose, for the duration of subscription term set forth in the Quote. This Agreement does not grant Customer any right to enhancements or updates, but if such are made available to Customer and obtained by Customer they shall become part of the Software and governed by the terms of this Agreement. 2. Third-Party Licenses. Axon licenses several third-party codecs and applications that are integrated into the Software. Users with an active support contract with Axon are granted access to these additional features. By accepting this agreement, Customer agrees to and understands that an active support contract is required for all of the following features: DNxHD output formats, decoding files via the "fast indexing" method, proprietary file metadata, telephone and email support, and all future updates to the software. If Customer terminates the annual support contract with Axon, the features listed above will be disabled within the Software. It is recommended that users remain on an active support contract to maintain the full functionality of the Software. 3. Restrictions on Use. Customer may not permit any other person to use the Software unless such use is in accordance with the terms of this Agreement. Customer may not modify, translate, reverse engineer, reverse compile, decompile, disassemble or create derivative works with respect to the Software, except to the extent applicable laws specifically prohibit such restrictions. Customer may not rent, lease, sublicense, grant a security interest in or otherwise transfer Customer's rights to or to use the Software. Any rights not granted are reserved to Axon. 4. Term. For purchased perpetual Licenses only-excluding Licenses leased for a pre-determined period, evaluation licenses, companion licenses, as well as temporary licenses-the license shall be perpetual unless Customer fails to observe any of its terms, in which case it shall terminate immediately, and without additional prior notice. The terms of Paragraphs 1, 2, 3, 5, 6, 8 and 9 shall survive termination of this Agreement. For licenses leased for a pre- determined period, for evaluation licenses, companion licenses, as well as temporary licenses, the license is granted for a period beginning at the installation date and for the duration of the evaluation period or temporary period as agreed between Axon and Customer. 5. Title. Axon and its licensors shall have sole and exclusive ownership of all right, title, and interest in and to the Software and all changes, modifications, and enhancements thereof (including ownership of all trade secrets and copyrights pertaining thereto), regardless of the form or media in which the original or copies may exist, subject only to the rights and privileges expressly granted by Axon. This Agreement does not provide Customer with title or ownership of the Software, but only a right of limited use. 6. Copies. The Software is copyrighted under the laws of the United States and international treaty provisions. Customer may not copy the Software except for backup or archival purposes, and all such copies shall contain all Axon's notices regarding proprietary rights as contained in the Software as originally provided to Customer. If Customer receives one copy electronically and another copy on media, the copy on media may be used only for archival purposes and this license does not authorize Customer to use the copy of media on an additional server. 7. Actions Required Upon Termination. Upon termination of the license associated with this Agreement, Customer agrees to destroy all copies of the Software and other text and/or graphical documentation, whether in electronic or printed format, that describe the features, functions and operation of the Software that are provided by Axon to Customer ("Software Documentation") or return such copies to Axon. Regarding any copies of media containing regular backups of Customer's computer or computer system, Customer agrees not to access such media for the purpose of recovering the Software or online Software Documentation. 8. Export Controls. None of the Software, Software Documentation or underlying information may be downloaded or otherwise exported, directly or indirectly, without the prior written consent, if required, of the office of Export Administration of the United States, Department of Commerce, nor to any country to which the U.S. has embargoed goods, to any person on the U.S. Treasury Department's list of Specially Designated Nations, or the U.S. Department of Commerce's Table of Denials. 9. U.S. Government Restricted Rights. The Software and Software Documentation are Commercial Computer Software provided with Restricted Rights under Federal Acquisition Regulations and Customer supplements to them. Use, duplication or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1 )(ii) of the Rights in Technical Data and Computer Software clause at DFAR 255.227-7013 et. Seq. or 252.211-7015, or Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 36 of 43 Master Services and Purchasing Agreement for Customer subparagraphs (a) through (d) of the Commercial Computer Software Restricted Rights at FAR 52.227-19, as applicable, or similar clauses in the NASA FAR Supplement. Contractor/manufacturer is Axon Enterprise, Inc., 17800 North 85th Street, Scottsdale, Arizona 85255. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 37 of 43 Master Services and Purchasing Agreement for Customer My90 Terms of Use Appendix Definitions. 1.1. "My90" means Axon's proprietary platform and methodology to obtain and analyze feedback, and other related offerings, including, without limitation, interactions between My90 and Axon products. 1.2. "Recipient Contact Information" means contact information, as applicable, including phone number or email address (if available) of the individual whom Customer would like to obtain feedback. 1.3. "Customer Data" means 1.3.1. "My90 Customer Content" which means data, including Recipient Contact Information, provided to My90 directly by Customer or at their direction, or by permitting My90 to access or connect to an information system or similar technology. My90 Customer Content does not include My90 Non- Content Data. 1.3.2. "My90 Non-Content Data" which means data, configuration, and usage information about Customer's My90 tenant, and client software, users, and survey recipients that is Processed (as defined in Section 1.6 of this Appendix) when using My90 or responding to a My90 Survey. My90 Non-Content Data includes data about users and survey recipients captured during account management and customer support activities. My90 Non-Content Data does not include My90 Customer Content. 1.3.3. "Survey Response" which means survey recipients' response to My90 Survey. 1.4. "My90 Data" means 1.4.1. "My90 Survey" which means surveys, material( s) or content( s) made available by Axon to Customer and survey recipients within My90. 1.4.2. "Aggregated Survey Response" which means Survey Response that has been de-identified and aggregated or transformed so that it is no longer reasonably capable of being associated with, or could reasonably be linked directly or indirectly to, a particular individual. 1.5. "Personal Data" means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. 1.6. "Processing" means any operation or set of operations which is performed on data or on sets of data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction. 1. 7. "Sensitive Personal Data" means Personal Data that reveals an individual's health, racial or ethnic origin, sexual orientation, disability, religious or philosophical beliefs, or trade union membership. 2. Access. Upon Axon granting Customer a subscription to My90, Customer may access and use My90 to store and manage My90 Customer Content, and applicable My90 Surveys and Aggregated Survey Responses. This Appendix is subject to the Terms and Conditions of Axon's Master Service and Purchasing Agreement or in the event you and Axon have entered into a prior agreement to govern all future purchases, that agreement shall govern. 3. IP address. Axon will not store survey respondents' IP address. 4. Customer Owns My90 Customer Content. Customer controls or owns all right, title, and interest in My90 Customer Content. Except as outlined herein, Axon obtains no interest in My90 Customer Content, and My90 Customer Content is not Axon's business records. Except as set forth in this Agreement, Customer is responsible for uploading, sharing, managing, and deleting My90 Customer Content. Axon will only have access to My90 Customer Content for the limited purposes set forth herein. Customer agrees to allow Axon access to My90 Customer Content to (a) perform troubleshooting, maintenance, or diagnostic screenings; and (b) enforce this Agreement or policies governing use of My90 and other Axon products. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 38 of 43 ,~AXON Master Services and Purchasing Agreement for Customer 5. Details of the Processing. The nature and purpose of the Processing under this Appendix are further specified in Schedule 1 Details of the Processing, to this Appendix. 6. Security. Axon will implement comme rcially reasonable and appropriate measures to secure Customer Data against accidental or unlawful loss , access, or disclosure. Axon wi ll maintain a comprehensive information security program to protect Customer Data inclu di ng lo gica l , physical access , vul nerability , ri sk , and configuration management; incident monitoring and response; security education; and data protection. Axon will not treat Customer Data in accordance with FBI CJIS Security Policy requirements and does not agree to the CJIS Security Addend um fo r this engagement or any oth er security or privacy related com mi tme nts that have been established between Axon and Customer, such as ISO 27001 certifi cation or SOC 2 Reporting. 7. Privacy. Customer use of My90 is subj ect to the My90 Privacy Policy, a cu rr ent versio n of w hich is available at https://www.axon.com/legal/my90privacypolicy . Customer agrees to all ow Axon access to My90 Non-Content Data from Customer to (a) perform troubleshooting, maintenance , or diagnostic screeni ng s; (b) provide , develop , improve , and support cu rrent and future Axo n prod ucts including My90 a nd related services; and (c) enforce this Agree ment or policies governing the use of My90 or other Axon products. 8. Location of Storage . Axon may transfer Customer Data to third-party subcontractors for Pro cessing. Axon will determine th e loca ti ons for Processing of Customer Data. For all Customer, Axon will Process and store Customer Data within th e co untry Customer is based . Ownership of My90 Customer Content rem ains with Customer. 9. Required Disclosures. Axon w ill not disclose Customer Data that Customer shares w ith Axon except as co mpelled by a court or administrative body or required by any law or regulation. Axon will notify Customer if any disclosure req ue st i s rece ived for Customer Data so Customer may file an objection with the court or administra tive body, unl ess p ro hibited by law. 10. Data Sharing . Axon may share data only with en titi es that co ntro l o r a re co ntroll ed by o r under commo n control of Axon , and as described below: 10.1. Axo n may share Customer Data with third parties it employs to perform tasks on Axon 's behalf to provide products or se rvices to Customer. 10.2. Axon may share Agg regated Survey Response wi th third parties, such as other Axon customers, local city agencies , private companies, or members of the public that are seekin g a way to collect analysis on general policing and commun ity trends. Aggregated Survey Response will not be reasonably capable of being associated with or reaso nab ly be linked directl y or indirectly to a particular indi vidual. 11 . License and Intellectual Property. Customer g rants Axon , its affiliates, and assignees the irrevocable, perpetual, fully paid, royalty-free, and wo rl dw ide right and li ce nse to use Customer Da ta for internal use in cluding but not limited to analysis and creation of derivatives. Axon may not re lease Cus tom er Data to any third party under this ri ght that i s not aggregated and de-identified . Customer acknowledges that Customer will have no intellectual property righ t in any media , good or service developed or improved by Axon. Customer acknowledges that Axon may make a ny lawful use of My90 Data and any derivative of Customer Data including , without lim itation , the ri ght to monetize , redistribute, make modification of, and make derivatives of the surveys , survey responses and associated data , and Customer wi ll have no inte ll ectual property right in any good , service, media, or other product that uses My90 Data. 12. Customer Use of Aggregated Survey Response . Axon will make avai lab le to Customer Aggregated Survey Response and rights to use fo r any Customer purpose. 13. Data Subject Rights. Taking into account the nature of th e Processing, Axon shall assist Customer by appropriate te chnical and organ izationa l measures , in sofa r as this is reasonable , for the fulfil me nt of Customer's ob ligation to respond to a Data Subject Request rega rdi ng any Personal Data contained within My90 Customer Content. If in rega rd to My90 Customer Content, Axo n re ceives a Data Subject Request from Customer's data subject to exercise one or more of its rights under applica bl e Da ta Protection Law , Axon w ill redirect th e data subject within seventy-two (72) hours, to make its request directly to Customer. Customer wi ll be responsible for responding to any such request. 14. Assistance with Requests Related to My90 Customer Content . W ith rega rd to th e processing of My90 Customer Co ntent, Axon shall , if not prohibited by applicab le law, notify C ustomer w itho ut delay after receipt , if Axon: (a) receives a request for information from th e Supervisory Autho rity or any other competent authority regarding My90 Customer Content; (b) receives a complaint or req ue st from a third party regarding the obligations of Customer o r Axon und er applicable Data Protection La w ; or (c) rece ives any other communication w hich directly or indirectly pertains to My90 Customer Content or the Process ing or protection of My90 Customer Content. Axon Title: Master Services and Purc hasing Ag reement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 39 of 43 )\AXON Master Services and Purchasing Agreement for Customer shall not respond to such requests, complaints, or communications, unless Customer has given Axon written instructions to that effect or if such is required under a statutory provision. In the latter case, prior to responding to the request, Axon shall notify Customer of the relevant statutory provision and Axon shall limit its response to what is necessary to comply with the request. 15. Axon Evidence Partner Sharing. If Axon Evidence partner sharing is used to share My90 Customer Content, Customer will manage the data sharing partnership with Axon and access to allow only for authorized data sharing with Axon. Customer acknowledges that any applicable audit trail on the original source data will not include activities and processing performed against the instances, copies or clips that has been shared with Axon. Customer also acknowledges that the retention policy from the original source data is not applied to any data shared with Axon. Except as provided herein, data shared with Axon may be retained indefinitely by Axon. 16. Data Retention. Phone numbers provided to Axon directly by Customer or at their direction, or by permitting My90 to access or connect to an information system or similar technology will be retained for twenty-four (24) hours. Axon will not delete Aggregated Survey Response for four ( 4) years following termination of this Agreement. There will be no functionality of My90 during these four ( 4) years other than the ability to submit a request to retrieve Aggregated Survey Response. Axon has no obligation to maintain or provide Aggregated Survey Response after these four years and may thereafter, unless legally prohibited, delete all Aggregated Survey Response. 17. Termination. Termination of an My90 Agreement will not result in the removal or modification of previously shared My90 Customer Content or the potential monetization of Survey Response and Aggregated Survey Response. 18. Managing Data Shared. Customer is responsible for: 18.1. Ensuring My90 Customer Content is appropriate for use in My90. This includes, prior to sharing: (a) applying any and all required redactions, clipping, removal of metadata, logs, etc. and (b) coordination with applicable public disclosure officers and related legal teams; 18.2. Ensuring that only My90 Customer Content that is authorized to be shared for the purposes outlined is shared with Axon. Customer will periodically monitor or audit this shared data; 18.3. Using an appropriately secure data transfer mechanism to provide My90 Customer Content to Axon; 18.4. Immediately notifying Axon if My90 Customer Content that is not authorized for sharing has been shared. Axon may not be able to immediately retrieve or locate all instances, copies or clips of My90 Customer Content in the event Customer requests to un-share previously shared My90 Customer Content: 19. Prior to enrollment in My90. Prior to enrolling in My90, Customer will: 19.1. determine how to use My90 in accordance with applicable laws and regulations including but not limited to consents, use of info or other legal considerations; 19.2. develop a set of default qualification criteria of what My90 Customer Content.may be shared with Axon; and 19.3. assign responsibilities for managing what My90 Customer Content is shared with Axon and educate users on what data may or not be shared with Axon. 20. Customer Responsibilities. Customer is responsible for: 20.1. ensuring no My90 Customer Content or Customer end user's use of My90 Customer Content or My90 violates this Agreement or applicable laws; 20.2. providing, and will continue to provide, all notices and has obtained, and will continue to obtain, all consents and rights necessary under applicable laws for Axon to process Customer Data in accordance with this Agreement; and 20.3. maintaining necessary computer equipment and Internet connections for use of My90. If Customer becomes aware of any violation of this Agreement by an end user, Customer will immediately terminate that end user's access to My90. Customer will also maintain the security of end usernames and passwords and security and access by end users to My90 Customer Content. Customer is responsible for ensuring the configuration and utilization of My90 meets applicable Customer regulations and standards. Customer may not sell, transfer, or sublicense access to any other entity or person. Customer shall contact Axon Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 40 of 43 Master Services and Purchasing Agreement for Customer immediately if an unauthorized party may be using Customer's account or My90 Customer Content or if account information is lost or stolen. 21. Suspension. Axon may temporarily suspend Customer's or any end user's right to access or use any portion or all of My90 immediately upon notice, if Customer or end user's use of or registration for My90 may (a) pose a security risk to Axon products including My90, or any third-party; (b) adversely impact My90, the systems, or content of any other customer; (c) subject Axon, Axon's affiliates, or any third-party to liability; or (d) be fraudulent. Customer remains responsible for all fees, if applicable, incurred through suspension. Axon will not delete My90 Customer Content or Aggregated Survey Response because of suspension, except as specified in this Agreement. 22. My90 Restrictions. Customer and Customer end users (including employees, contractors, agents, officers, volunteers, and directors), may not, or may not attempt to: 22.1. copy, modify, tamper with, repair, or create derivative works of any part of My90; 22.2. reverse engineer, disassemble, or decompile My90 or apply any process to derive any source code included in My90, or allow others to do the same; 22.3. access or use My90 with the intent to gain unauthorized access, avoid incurring fees or exceeding usage limits or quotas; 22.4. use trade secret information contained in My90, except as expressly permitted in this Agreement; 22.5. access My90 to build a competitive product or service or copy any features, functions, or graphics of My90; 22.6. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices) of Axon's or Axon's licensors on or within My90; or 22.7. use My90 to store or transmit infringing, libelous, or other unlawful or tortious material; to store or transmit material in violation of third-party privacy rights; or to store or transmit malicious code. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 41 of 43 Ji AXON Master Services and Purchasing Agreement for Customer Schedule 1-Details of the Processing 1. Nature and Purpose of the Processing. To help Customer obtain feedback from individuals, such as members of their community, staff, or officers. Features of My90 may include: 1.1. Survey Tool where Customer may create, distribute, and analyze feedback from individuals it designates. Customer may designate members of the community, staff or officers from whom they would like to obtain feedback; 1.2. Creation of custom forms for surveys. Customer may select questions from a list of pre-drafted questions or create their own; 1.3. Distribution of survey via multiple distribution channels such as text message; 1.4. Ability to access and analyze Survey Response. Axon may also provide Customer Aggregated Survey Responses which contain analysis and insights from the Survey Response; 1.5. Direct integrations into information systems including Computer Aided Dispatch ("CAD 11 ). This will enable Customer to share contact information easily and quickly with Axon of any individuals from whom it wishes to obtain feedback, enabling Axon to communicate directly with these individuals; 1.6. Data Dashboard Beta Test ("Data Dashboard") where Survey Response and Aggregated Survey Response will be displayed for Customer use. Customer will be able to analyze, interpret, and share results of the Survey Response. My90 may provide beta versions of the Data Dashboard that are specifically designed for Customer to test before they are publicly available; 1. 7. Survey Responses will be aggregated and de-identified and may be subsequently distributed and disclosed through various mediums to: (1) Customer; (2) other Axon Customer; (3) private companies; and (4) members of the public. The purpose of disclosure is to provide ongoing insights and comparisons on general policing and community trends. Prior to disclosing this information, Axon will ensure that the Survey Response has been de-identified and aggregated or transformed so that it is no longer reasonably capable of being associated with, or could reasonably be linked directly or indirectly to a particular individual; and 1.8. Provide services and materials to engage Customer stakeholders, market the partnership to the public, and facilitate training. Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 42 of 43 ;\AXON Master Services and Purchasing Agreement for Customer Axon Event Offer Appendix If the Agreement includes the provision of, or Axon otherwise offers, ticket(s), travel and/or accommodation for select events hosted by Axon (" Axon Event"), the following shall apply: 10. General. Subject to the terms and conditions specified below and those in the Agreement, Axon may provide Customer with one or more offers to fund Axon Event ticket(s), travel and/or accommodation for Customer-selected employee(s) to attend one or more Axon Events. By entering into the Agreement, Customer warrants that it is appropriate and permissible for Customer to receive the referenced Axon Event offer(s) based on Customer's understanding of the terms and conditions outlined in this Axon Event Offer Appendix. 11. Attendee/Employee Selection. Customer shall have sole and absolute discretion to select the Customer employee(s) eligible to receive the ticket(s), travel and/or accommodation that is the subject of any Axon Event offer(s). 12. Compliance. It is the intent of Axon that any and all Axon Event offers comply with all applicable laws, regulations and ethics rules regarding contributions, including gifts and donations. Axon's provision of ticket(s), travel and/or accommodation for the applicable Axon Event to Customer is intended for the use and benefit of Customer in furtherance of its goals, and not the personal use or benefit of any official or employee of Customer. Axon makes this offer without seeking promises or favoritism for Axon in any bidding arrangements. Further, no exclusivity will be expected by either party in consideration for the offer. Axon makes the offer with the understanding that it will not, as a result of such offer, be prohibited from any procurement opportunities or be subject to any reporting requirements. If Customer's local jurisdiction requires Customer to report or disclose the fair market value of the benefits provided by Axon, Customer shall promptly contact Axon to obtain such information, and Axon shall provide the information necessary to facilitate Customer's compliance with such reporting requirements. 13. Asslgnabllity. Customer may not sell, transfer, or assign Axon Event ticket(s), travel and/or accommodation provided under the Agreement. 14. Availability. The provision of all offers of Axon Event ticket(s), travel and/or accommodation is subject to availability of funds and resources. Axon has no obligation to provide Axon Event ticket(s), travel and/or accommodation. 15. Revocation of Offer. Axon reserves the right at any time to rescind the offer of Axon Event ticket(s), travel and/or accommodation to Customer if Customer or its selected employees fail to meet the prescribed conditions or if changes in circumstances render the provision of such benefits impractical, inadvisable, or in violation of any applicable laws, regulations, and ethics rules regarding contributions, including gifts and donations Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 43 of 43 Page 1 Q-550137-45419.908GM Q-550137-45419.908GM Issued: 05/07/2024 Quote Expiration: 10/01/2024 Estimated Contract Start Date: 01/15/2025 Account Number: 127762 Payment Terms: N30 Delivery Method: SHIP TO BILL TO SALES REPRESENTATIVE PRIMARY CONTACT South Miami Police Dept.-FL 6130 Sunset Dr South Miami, FL 33143-5040 USA South Miami Police Dept.-FL 6130 Sunset Dr South Miami FL 33143-5040 USA Email: Griffin McKean Phone: Email: gmckean@axon.com Fax: John Barzola Phone: (305) 663-6313 Email: jbarzola@southmiamipdfl.gov Fax: (305) 663-6353 Quote Summary Discount Summary Program Length 62 Months Average Savings Per Year $39,287.07 TOTAL COST $784,661.72 ESTIMATED TOTAL W/ TAX $784,661.72 TOTAL SAVINGS $202,983.19 Axon Enterprise, Inc. 17800 N 85th St. Scottsdale, Arizona 85255 United States VAT: 86-0741227 Domestic: (800) 978-2737 International: +1.800.978.2737 7 Page 2 Q-550137-45419.908GM Payment Summary Date Subtotal Tax Total Dec 2024 $9,483.62 $0.00 $9,483.62 Feb 2025 $155,035.62 $0.00 $155,035.62 Feb 2026 $155,035.62 $0.00 $155,035.62 Feb 2027 $155,035.62 $0.00 $155,035.62 Feb 2028 $155,035.62 $0.00 $155,035.62 Feb 2029 $155,035.62 $0.00 $155,035.62 Total $784,661.72 $0.00 $784,661.72 8 Page 3 Q-550137-45419.908GM Quote Unbundled Price:$987,644.91 Quote List Price:$848,219.91 Quote Subtotal:$784,661.72 Pricing All deliverables are detailed in Delivery Schedules section lower in proposal Item Description Qty Term Unbundled List Price Net Price Subtotal Tax Total Program M00010 BUNDLE - OFFICER SAFETY PLAN 10 55 60 $258.90 $216.65 $216.65 $714,945.00 $0.00 $714,945.00 A la Carte Hardware 100769 AXON SIGNAL - SIDEARM LITERATURE AND SCREWDRIVER PACK 1 $2.99 $0.00 $0.00 $0.00 $0.00 H00001 AB4 Camera Bundle 45 $849.00 $0.00 $0.00 $0.00 $0.00 H00002 AB4 Multi Bay Dock Bundle 6 $1,638.90 $0.00 $0.00 $0.00 $0.00 H00001 AB4 Camera Bundle 10 $849.00 $849.00 $8,490.00 $0.00 $8,490.00 H00002 AB4 Multi Bay Dock Bundle 1 $1,638.90 $1,638.90 $1,638.90 $0.00 $1,638.90 A la Carte Software 73449 AXON RESPOND - LICENSE 45 2 $5.20 $5.20 $468.00 $0.00 $468.00 20248 AXON TASER - EVIDENCE.COM LICENSE 59 2 $5.20 $5.20 $613.60 $0.00 $613.60 73638 AXON STANDARDS - LICENSE 45 2 $10.00 $10.00 $900.00 $0.00 $900.00 73686 AXON EVIDENCE - STORAGE - UNLIMITED (AXON DEVICE)45 2 $25.00 $25.00 $2,250.00 $0.00 $2,250.00 100801 AXON RECORDS - OSP LICENSE 45 2 $39.00 $39.00 $3,510.00 $0.00 $3,510.00 100590 AXON MY90 - LICENSE 55 60 $10.85 $10.85 $35,805.00 $0.00 $35,805.00 ProLicense Pro License Bundle 4 60 $43.40 $43.33 $10,399.20 $0.00 $10,399.20 A la Carte Services 101208 AXON TASER 10 - 2 DAY INSTRUCTOR COURSE - INSIDE SALES 1 $2,500.00 $0.00 $0.00 $0.00 $0.00 85144 AXON BODY - PSO - STARTER 1 $13,000.00 $0.00 $0.00 $0.00 $0.00 20247 AXON TASER 7 - ONLINE TRAINING CONTENT LICENSE 57 2 $0.00 $0.00 $0.00 $0.00 $0.00 20246 AXON TASER 7 - REPLACEMENT ACCESS PROGRAM - DUTY CARTRIDGE 57 2 $2.70 $2.70 $307.80 $0.00 $307.80 100105 AXON MY90 - PSO - SETUP 1 $3,000.00 $3,000.00 $3,000.00 $0.00 $3,000.00 A la Carte Warranties 80396 AXON TASER 7 - EXT WARRANTY - DOCK SIX BAY 2 2 $7.45 $7.45 $29.80 $0.00 $29.80 80374 AXON TASER 7 - EXT WARRANTY - BATTERY PACK 68 2 $0.50 $0.50 $68.00 $0.00 $68.00 80465 AXON BODY - TAP WARRANTY - MULTI BAY DOCK 7 2 $16.28 $16.28 $227.92 $0.00 $227.92 80395 AXON TASER 7 - EXT WARRANTY - HANDLE 57 2 $7.45 $7.45 $849.30 $0.00 $849.30 80464 AXON BODY - TAP WARRANTY - CAMERA 56 2 $10.35 $10.35 $1,159.20 $0.00 $1,159.20 Total $784,661.72 $0.00 $784,661.72 9 Page 4 Q-550137-45419.908GM Delivery Schedule Hardware Bundle Item Description QTY Shipping Location Estimated Delivery Date AB4 Camera Bundle 100147 AXON BODY 4 - CAMERA - NA US FIRST RESPONDER BLK RAPIDLOCK 45 1 02/15/2025 AB4 Camera Bundle 100147 AXON BODY 4 - CAMERA - NA US FIRST RESPONDER BLK RAPIDLOCK 10 1 02/15/2025 AB4 Camera Bundle 100147 AXON BODY 4 - CAMERA - NA US FIRST RESPONDER BLK RAPIDLOCK 1 1 02/15/2025 AB4 Camera Bundle 100466 AXON BODY 4 - CABLE - USB-C TO USB-C 50 1 02/15/2025 AB4 Camera Bundle 100466 AXON BODY 4 - CABLE - USB-C TO USB-C 11 1 02/15/2025 AB4 Camera Bundle 74020 AXON BODY - MOUNT - MAGNET FLEXIBLE RAPIDLOCK 50 1 02/15/2025 AB4 Camera Bundle 74020 AXON BODY - MOUNT - MAGNET FLEXIBLE RAPIDLOCK 11 1 02/15/2025 AB4 Multi Bay Dock Bundle 100206 AXON BODY 4 - DOCK - EIGHT BAY 6 1 02/15/2025 AB4 Multi Bay Dock Bundle 100206 AXON BODY 4 - DOCK - EIGHT BAY 1 1 02/15/2025 AB4 Multi Bay Dock Bundle 70033 AXON - DOCK WALL MOUNT - BRACKET ASSY 6 1 02/15/2025 AB4 Multi Bay Dock Bundle 70033 AXON - DOCK WALL MOUNT - BRACKET ASSY 1 1 02/15/2025 AB4 Multi Bay Dock Bundle 71019 AXON BODY - DOCK POWERCORD - NORTH AMERICA 6 1 02/15/2025 AB4 Multi Bay Dock Bundle 71019 AXON BODY - DOCK POWERCORD - NORTH AMERICA 1 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100390 AXON TASER 10 - HANDLE - YELLOW CLASS 3R 55 2 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100390 AXON TASER 10 - HANDLE - YELLOW CLASS 3R 1 2 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100393 AXON TASER 10 - MAGAZINE - LIVE DUTY BLACK 55 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100393 AXON TASER 10 - MAGAZINE - LIVE DUTY BLACK 1 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100394 AXON TASER 10 - MAGAZINE - HALT TRAINING BLUE 4 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100395 AXON TASER 10 - MAGAZINE - LIVE TRAINING PURPLE 3 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100396 AXON TASER 10 - MAGAZINE - INERT RED 30 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100399 TASER 10 LIVE CARTRIDGE 1100 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100400 AXON TASER 10 - CARTRIDGE - HALT 330 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100401 AXON TASER 10 - CARTRIDGE - INERT 300 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100611 AXON TASER 10 - SAFARILAND HOLSTER - RH 55 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100623 AXON TASER - TRAINING - ENHANCED HALT SUIT V2 1 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100681 AXON SIGNAL - SIDEARM SENSOR ONLY 55 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 20018 AXON TASER - BATTERY PACK - TACTICAL 55 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 20018 AXON TASER - BATTERY PACK - TACTICAL 10 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 20018 AXON TASER - BATTERY PACK - TACTICAL 1 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 70033 AXON - DOCK WALL MOUNT - BRACKET ASSY 1 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 71019 AXON BODY - DOCK POWERCORD - NORTH AMERICA 1 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 71044 AXON SIGNAL - BATTERY - CR2430 SINGLE PACK 110 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 74200 AXON TASER - DOCK - SIX BAY PLUS CORE 1 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 80087 AXON TASER - TARGET - CONDUCTIVE PROFESSIONAL RUGGEDIZED 1 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 80090 AXON TASER - TARGET FRAME - PROFESSIONAL 27.5 IN X 75 IN 1 1 02/15/2025 A la Carte 100769 AXON SIGNAL - SIDEARM LITERATURE AND SCREWDRIVER PACK 1 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 100399 TASER 10 LIVE CARTRIDGE 170 1 02/15/2026 BUNDLE - OFFICER SAFETY PLAN 10 100400 AXON TASER 10 - CARTRIDGE - HALT 440 1 02/15/2026 BUNDLE - OFFICER SAFETY PLAN 10 100399 TASER 10 LIVE CARTRIDGE 160 1 02/15/2027 BUNDLE - OFFICER SAFETY PLAN 10 100400 AXON TASER 10 - CARTRIDGE - HALT 440 1 02/15/2027 BUNDLE - OFFICER SAFETY PLAN 10 73309 AXON BODY - TAP REFRESH 1 - CAMERA 56 1 08/15/2027 BUNDLE - OFFICER SAFETY PLAN 10 73689 AXON BODY - TAP REFRESH 1 - DOCK MULTI BAY 7 1 08/15/2027 BUNDLE - OFFICER SAFETY PLAN 10 100399 TASER 10 LIVE CARTRIDGE 170 1 02/15/2028 BUNDLE - OFFICER SAFETY PLAN 10 100400 AXON TASER 10 - CARTRIDGE - HALT 440 1 02/15/2028 BUNDLE - OFFICER SAFETY PLAN 10 100399 TASER 10 LIVE CARTRIDGE 160 1 02/15/2029 BUNDLE - OFFICER SAFETY PLAN 10 100400 AXON TASER 10 - CARTRIDGE - HALT 440 1 02/15/2029 BUNDLE - OFFICER SAFETY PLAN 10 73310 AXON BODY - TAP REFRESH 2 - CAMERA 56 1 02/15/2030 10 Page 5 Q-550137-45419.908GM Bundle Item Description QTY Shipping Location Estimated Delivery Date BUNDLE - OFFICER SAFETY PLAN 10 73688 AXON BODY - TAP REFRESH 2 - DOCK MULTI BAY 7 1 02/15/2030 Software Bundle Item Description QTY Estimated Start Date Estimated End Date A la Carte 100801 AXON RECORDS - OSP LICENSE 45 01/15/2025 03/14/2025 A la Carte 20248 AXON TASER - EVIDENCE.COM LICENSE 59 01/15/2025 03/14/2025 A la Carte 73449 AXON RESPOND - LICENSE 45 01/15/2025 03/14/2025 A la Carte 73638 AXON STANDARDS - LICENSE 45 01/15/2025 03/14/2025 A la Carte 73686 AXON EVIDENCE - STORAGE - UNLIMITED (AXON DEVICE)45 01/15/2025 03/14/2025 BUNDLE - OFFICER SAFETY PLAN 10 101180 AXON TASER - DATA SCIENCE PROGRAM 55 03/15/2025 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 20248 AXON TASER - EVIDENCE.COM LICENSE 55 03/15/2025 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 20248 AXON TASER - EVIDENCE.COM LICENSE 1 03/15/2025 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 73638 AXON STANDARDS - LICENSE 55 03/15/2025 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 73680 AXON RESPOND PLUS - LICENSE 55 03/15/2025 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 73683 AXON EVIDENCE - STORAGE - 10GB A LA CARTE 550 03/15/2025 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 73686 AXON EVIDENCE - STORAGE - UNLIMITED (AXON DEVICE)55 03/15/2025 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 73746 AXON EVIDENCE - ECOM LICENSE - PRO 55 03/15/2025 03/14/2030 Pro License Bundle 73683 AXON EVIDENCE - STORAGE - 10GB A LA CARTE 12 03/15/2025 03/14/2030 Pro License Bundle 73746 AXON EVIDENCE - ECOM LICENSE - PRO 4 03/15/2025 03/14/2030 A la Carte 100590 AXON MY90 - LICENSE 55 03/15/2025 03/14/2030 Services Bundle Item Description QTY BUNDLE - OFFICER SAFETY PLAN 10 100751 AXON TASER 10 - REPLACEMENT ACCESS PROGRAM - DUTY CARTRIDGE 55 BUNDLE - OFFICER SAFETY PLAN 10 101193 AXON TASER - ON DEMAND CERTIFICATION 1 A la Carte 100105 AXON MY90 - PSO - SETUP 1 A la Carte 101208 AXON TASER 10 - 2 DAY INSTRUCTOR COURSE - INSIDE SALES 1 A la Carte 20246 AXON TASER 7 - REPLACEMENT ACCESS PROGRAM - DUTY CARTRIDGE 57 A la Carte 20247 AXON TASER 7 - ONLINE TRAINING CONTENT LICENSE 57 A la Carte 85144 AXON BODY - PSO - STARTER 1 Warranties Bundle Item Description QTY Estimated Start Date Estimated End Date A la Carte 80374 AXON TASER 7 - EXT WARRANTY - BATTERY PACK 68 01/15/2025 03/14/2025 A la Carte 80395 AXON TASER 7 - EXT WARRANTY - HANDLE 57 01/15/2025 03/14/2025 A la Carte 80396 AXON TASER 7 - EXT WARRANTY - DOCK SIX BAY 2 01/15/2025 03/14/2025 A la Carte 80464 AXON BODY - TAP WARRANTY - CAMERA 56 01/15/2025 03/14/2025 A la Carte 80465 AXON BODY - TAP WARRANTY - MULTI BAY DOCK 7 01/15/2025 03/14/2025 BUNDLE - OFFICER SAFETY PLAN 10 100704 AXON TASER 10 - EXT WARRANTY - HANDLE 55 02/15/2026 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 100704 AXON TASER 10 - EXT WARRANTY - HANDLE 1 02/15/2026 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 80374 AXON TASER 7 - EXT WARRANTY - BATTERY PACK 55 02/15/2026 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 80374 AXON TASER 7 - EXT WARRANTY - BATTERY PACK 10 02/15/2026 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 80374 AXON TASER 7 - EXT WARRANTY - BATTERY PACK 1 02/15/2026 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 80396 AXON TASER 7 - EXT WARRANTY - DOCK SIX BAY 1 02/15/2026 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 80464 AXON BODY - TAP WARRANTY - CAMERA 55 02/15/2026 03/14/2030 11 Page 6 Q-550137-45419.908GM Warranties Bundle Item Description QTY Estimated Start Date Estimated End Date BUNDLE - OFFICER SAFETY PLAN 10 80464 AXON BODY - TAP WARRANTY - CAMERA 1 02/15/2026 03/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 80465 AXON BODY - TAP WARRANTY - MULTI BAY DOCK 7 02/15/2026 03/14/2030 12 Page 7 Q-550137-45419.908GM Shipping Locations Location Number Street City State Zip Country 1 6130 Sunset Dr South Miami FL 33143-5040 USA 2 6130 Sunset Dr South Miami FL 33143-5040 USA Payment Details Dec 2024 Invoice Plan Item Description Qty Subtotal Tax Total Year 1 100801 AXON RECORDS - OSP LICENSE 45 $3,510.00 $0.00 $3,510.00 Year 1 20246 AXON TASER 7 - REPLACEMENT ACCESS PROGRAM - DUTY CARTRIDGE 57 $307.80 $0.00 $307.80 Year 1 20247 AXON TASER 7 - ONLINE TRAINING CONTENT LICENSE 57 $0.00 $0.00 $0.00 Year 1 20248 AXON TASER - EVIDENCE.COM LICENSE 59 $613.60 $0.00 $613.60 Year 1 73449 AXON RESPOND - LICENSE 45 $468.00 $0.00 $468.00 Year 1 73686 AXON EVIDENCE - STORAGE - UNLIMITED (AXON DEVICE)45 $2,250.00 $0.00 $2,250.00 Year 1 80374 AXON TASER 7 - EXT WARRANTY - BATTERY PACK 68 $68.00 $0.00 $68.00 Year 1 80395 AXON TASER 7 - EXT WARRANTY - HANDLE 57 $849.30 $0.00 $849.30 Year 1 80396 AXON TASER 7 - EXT WARRANTY - DOCK SIX BAY 2 $29.80 $0.00 $29.80 Year 1 80464 AXON BODY - TAP WARRANTY - CAMERA 56 $1,159.20 $0.00 $1,159.20 Year 1 80465 AXON BODY - TAP WARRANTY - MULTI BAY DOCK 7 $227.92 $0.00 $227.92 Total $9,483.62 $0.00 $9,483.62 Feb 2025 Invoice Plan Item Description Qty Subtotal Tax Total Year 1 100105 AXON MY90 - PSO - SETUP 1 $600.00 $0.00 $600.00 Year 1 100590 AXON MY90 - LICENSE 55 $7,161.00 $0.00 $7,161.00 Year 1 100769 AXON SIGNAL - SIDEARM LITERATURE AND SCREWDRIVER PACK 1 $0.00 $0.00 $0.00 Year 1 101208 AXON TASER 10 - 2 DAY INSTRUCTOR COURSE - INSIDE SALES 1 $0.00 $0.00 $0.00 Year 1 73638 AXON STANDARDS - LICENSE 45 $180.00 $0.00 $180.00 Year 1 85144 AXON BODY - PSO - STARTER 1 $0.00 $0.00 $0.00 Year 1 H00001 AB4 Camera Bundle 45 $0.00 $0.00 $0.00 Year 1 H00001 AB4 Camera Bundle 10 $1,698.00 $0.00 $1,698.00 Year 1 H00002 AB4 Multi Bay Dock Bundle 6 $0.00 $0.00 $0.00 Year 1 H00002 AB4 Multi Bay Dock Bundle 1 $327.78 $0.00 $327.78 Year 1 M00010 BUNDLE - OFFICER SAFETY PLAN 10 55 $142,989.00 $0.00 $142,989.00 Year 1 ProLicense Pro License Bundle 4 $2,079.84 $0.00 $2,079.84 Total $155,035.62 $0.00 $155,035.62 Mar 2025 Invoice Plan Item Description Qty Subtotal Tax Total Invoice Upon Fulfillment M00010 BUNDLE - OFFICER SAFETY PLAN 10 55 $0.00 $0.00 $0.00 Total $0.00 $0.00 $0.00 13 Page 8 Q-550137-45419.908GM Feb 2026 Invoice Plan Item Description Qty Subtotal Tax Total Year 2 100105 AXON MY90 - PSO - SETUP 1 $600.00 $0.00 $600.00 Year 2 100590 AXON MY90 - LICENSE 55 $7,161.00 $0.00 $7,161.00 Year 2 100769 AXON SIGNAL - SIDEARM LITERATURE AND SCREWDRIVER PACK 1 $0.00 $0.00 $0.00 Year 2 101208 AXON TASER 10 - 2 DAY INSTRUCTOR COURSE - INSIDE SALES 1 $0.00 $0.00 $0.00 Year 2 73638 AXON STANDARDS - LICENSE 45 $180.00 $0.00 $180.00 Year 2 85144 AXON BODY - PSO - STARTER 1 $0.00 $0.00 $0.00 Year 2 H00001 AB4 Camera Bundle 45 $0.00 $0.00 $0.00 Year 2 H00001 AB4 Camera Bundle 10 $1,698.00 $0.00 $1,698.00 Year 2 H00002 AB4 Multi Bay Dock Bundle 6 $0.00 $0.00 $0.00 Year 2 H00002 AB4 Multi Bay Dock Bundle 1 $327.78 $0.00 $327.78 Year 2 M00010 BUNDLE - OFFICER SAFETY PLAN 10 55 $142,989.00 $0.00 $142,989.00 Year 2 ProLicense Pro License Bundle 4 $2,079.84 $0.00 $2,079.84 Total $155,035.62 $0.00 $155,035.62 Feb 2027 Invoice Plan Item Description Qty Subtotal Tax Total Year 3 100105 AXON MY90 - PSO - SETUP 1 $600.00 $0.00 $600.00 Year 3 100590 AXON MY90 - LICENSE 55 $7,161.00 $0.00 $7,161.00 Year 3 100769 AXON SIGNAL - SIDEARM LITERATURE AND SCREWDRIVER PACK 1 $0.00 $0.00 $0.00 Year 3 101208 AXON TASER 10 - 2 DAY INSTRUCTOR COURSE - INSIDE SALES 1 $0.00 $0.00 $0.00 Year 3 73638 AXON STANDARDS - LICENSE 45 $180.00 $0.00 $180.00 Year 3 85144 AXON BODY - PSO - STARTER 1 $0.00 $0.00 $0.00 Year 3 H00001 AB4 Camera Bundle 45 $0.00 $0.00 $0.00 Year 3 H00001 AB4 Camera Bundle 10 $1,698.00 $0.00 $1,698.00 Year 3 H00002 AB4 Multi Bay Dock Bundle 6 $0.00 $0.00 $0.00 Year 3 H00002 AB4 Multi Bay Dock Bundle 1 $327.78 $0.00 $327.78 Year 3 M00010 BUNDLE - OFFICER SAFETY PLAN 10 55 $142,989.00 $0.00 $142,989.00 Year 3 ProLicense Pro License Bundle 4 $2,079.84 $0.00 $2,079.84 Total $155,035.62 $0.00 $155,035.62 Feb 2028 Invoice Plan Item Description Qty Subtotal Tax Total Year 4 100105 AXON MY90 - PSO - SETUP 1 $600.00 $0.00 $600.00 Year 4 100590 AXON MY90 - LICENSE 55 $7,161.00 $0.00 $7,161.00 Year 4 100769 AXON SIGNAL - SIDEARM LITERATURE AND SCREWDRIVER PACK 1 $0.00 $0.00 $0.00 Year 4 101208 AXON TASER 10 - 2 DAY INSTRUCTOR COURSE - INSIDE SALES 1 $0.00 $0.00 $0.00 Year 4 73638 AXON STANDARDS - LICENSE 45 $180.00 $0.00 $180.00 Year 4 85144 AXON BODY - PSO - STARTER 1 $0.00 $0.00 $0.00 Year 4 H00001 AB4 Camera Bundle 45 $0.00 $0.00 $0.00 Year 4 H00001 AB4 Camera Bundle 10 $1,698.00 $0.00 $1,698.00 Year 4 H00002 AB4 Multi Bay Dock Bundle 6 $0.00 $0.00 $0.00 Year 4 H00002 AB4 Multi Bay Dock Bundle 1 $327.78 $0.00 $327.78 Year 4 M00010 BUNDLE - OFFICER SAFETY PLAN 10 55 $142,989.00 $0.00 $142,989.00 Year 4 ProLicense Pro License Bundle 4 $2,079.84 $0.00 $2,079.84 Total $155,035.62 $0.00 $155,035.62 Feb 2029 Invoice Plan Item Description Qty Subtotal Tax Total Year 5 100105 AXON MY90 - PSO - SETUP 1 $600.00 $0.00 $600.00 Year 5 100590 AXON MY90 - LICENSE 55 $7,161.00 $0.00 $7,161.00 14 Page 9 Q-550137-45419.908GM Feb 2029 Invoice Plan Item Description Qty Subtotal Tax Total Year 5 100769 AXON SIGNAL - SIDEARM LITERATURE AND SCREWDRIVER PACK 1 $0.00 $0.00 $0.00 Year 5 101208 AXON TASER 10 - 2 DAY INSTRUCTOR COURSE - INSIDE SALES 1 $0.00 $0.00 $0.00 Year 5 73638 AXON STANDARDS - LICENSE 45 $180.00 $0.00 $180.00 Year 5 85144 AXON BODY - PSO - STARTER 1 $0.00 $0.00 $0.00 Year 5 H00001 AB4 Camera Bundle 45 $0.00 $0.00 $0.00 Year 5 H00001 AB4 Camera Bundle 10 $1,698.00 $0.00 $1,698.00 Year 5 H00002 AB4 Multi Bay Dock Bundle 6 $0.00 $0.00 $0.00 Year 5 H00002 AB4 Multi Bay Dock Bundle 1 $327.78 $0.00 $327.78 Year 5 M00010 BUNDLE - OFFICER SAFETY PLAN 10 55 $142,989.00 $0.00 $142,989.00 Year 5 ProLicense Pro License Bundle 4 $2,079.84 $0.00 $2,079.84 Total $155,035.62 $0.00 $155,035.62 15 Page 10 Q-550137-45419.908GM Tax is estimated based on rates applicable at date of quote and subject to change at time of invoicing. If a tax exemption certificate should be applied, please submit prior to invoicing. Standard Terms and Conditions Axon Enterprise Inc. Sales Terms and Conditions Axon Master Services and Purchasing Agreement: This Quote is limited to and conditional upon your acceptance of the provisions set forth herein and Axon’s Master Services and Purchasing Agreement (posted at https://www.axon.com/sales-terms-and-conditions), as well as the attached Statement of Work (SOW) for Axon Fleet and/or Axon Interview Room purchase, if applicable. In the event you and Axon have entered into a prior agreement to govern all future purchases, that agreement shall govern to the extent it includes the products and services being purchased and does not conflict with the Axon Customer Experience Improvement Program Appendix as described below. ACEIP: The Axon Customer Experience Improvement Program Appendix, which includes the sharing of de-identified segments of Agency Content with Axon to develop new products and improve your product experience (posted at www.axon.com/legal/sales-terms-and-conditions), is incorporated herein by reference. By signing below, you agree to the terms of the Axon Customer Experience Improvement Program. Acceptance of Terms: Any purchase order issued in response to this Quote is subject solely to the above referenced terms and conditions. By signing below, you represent that you are lawfully able to enter into contracts. If you are signing on behalf of an entity (including but not limited to the company, municipality, or government agency for whom you work), you represent to Axon that you have legal authority to bind that entity. If you do not have this authority, please do not sign this Quote. 16 Page 11 Q-550137-45419.908GM Exceptions to Standard Terms and Conditions 100% discounted body-worn camera and docking station hardware contained in this quote reflects a TAP replacement for hardware purchased under existing quote # Q-234744. All TAP obligations from this contract will be considered fulfilled upon execution of this quote. \s1\\d1\ Signature Date Signed 5/7/2024 17 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 1 of 43 This Master Services and Purchasing Agreement ("Agreement") is between Axon Enterprise, Inc. ("Axon"), and the customer listed below or, if no customer is listed below, the customer on the Quote attached hereto ("Customer"). This Agreement is effective as of the later of the (a) last signature date on this Agreement or (b) date of acceptance of the Quote ("Effective Date"). Axon and Customer are each a "Party" and collectively "Parties". This Agreement governs Customer’s purchase and use of the Axon Devices and Services detailed in the Quote Appendix ("Quote"). It is the intent of the Parties that this Agreement will govern all subsequent purchases by Customer for the same Axon Devices and Services in the Quote, and all such subsequent quotes accepted by Customer shall be also incorporated into this Agreement by reference as a Quote. The Parties agree as follows: 1. Definitions. 1.1. "Axon Cloud Services" means Axon’s web services, including but not limited to, Axon Evidence, Axon Records, Axon Dispatch, FUSUS services and interactions between Axon Evidence and Axon Devices or Axon client software. Axon Cloud Service excludes third-party applications, hardware warranties, and my.evidence.com. 1.2. "Axon Device" means all hardware provided by Axon under this Agreement. Axon-manufactured Devices are a subset of Axon Devices. 1.3. "Quote" means an offer to sell and is only valid for devices and services on the offer at the specified prices. Any inconsistent or supplemental terms within Customer’s purchase order in response to a Quote will be void. Orders are subject to prior credit approval. Changes in the deployment estimated ship date may change charges in the Quote. Shipping dates are estimates only. Axon is not responsible for typographical errors in any Quote by Axon, and Axon reserves the right to cancel any orders resulting from such errors. 1.4. "Services" means all services provided by Axon under this Agreement, including software, Axon Cloud Services, and professional services. 2. Term. This Agreement begins on the Effective Date and continues until all subscriptions hereunder have expired or have been terminated ("Term"). 2.1. All subscriptions including Axon Evidence, Axon Fleet, Officer Safety Plans, Technology Assurance Plans, and TASER 7 or TASER 10 plans begin on the date stated in the Quote. Each subscription term ends upon completion of the subscription stated in the Quote ("Subscription Term"). 2.2. Upon completion of the Subscription Term, the Subscription Term will automatically renew for an additional 5 years ("Renewal Term"). For purchase of TASER 7 or TASER 10 as a standalone, Axon may increase pricing to its then-current list pricing for any Renewal Term. For all other purchases, Axon may increase pricing on all line items in the Quote by up to 3% at the beginning of each year of the Renewal Term. New devices and services may require additional terms. Axon will not authorize services until Axon receives a signed Quote or accepts a purchase order, whichever is first. 3. Payment. Axon invoices for Axon Devices upon shipment, or on the date specified within the invoicing plan in the Quote. Payment is due net 30 days from the invoice date. Axon invoices for Axon Cloud Services on an upfront yearly basis prior to the beginning of the Subscription Term and upon the anniversary of the Subscription Term. Payment obligations are non-cancelable. Unless otherwise prohibited by law, Customer will pay interest on all past-due sums at the lower of one-and-a-half percent (1.5%) per month or the highest rate allowed by law. Customer will pay invoices without setoff, deduction, or withholding. If Axon sends a past due account to collections, Customer is responsible for collection and attorneys’ fees. 4. Taxes. Customer is responsible for sales and other taxes associated with the order unless Customer provides Axon a valid tax exemption certificate. 5. Shipping. Axon may make partial shipments and ship Axon Devices from multiple locations. All shipments are EXW (Incoterms 2020) via common carrier. Title and risk of loss pass to Customer upon Axon’s delivery to the common carrier. Customer is responsible for any shipping charges in the Quote. 6. Returns. All sales are final. Axon does not allow refunds or exchanges, except warranty returns or as provided by state or federal law. 7. Warranty. 7.1. Limited Warranty. Axon warrants that Axon-manufactured Devices are free from defects in workmanship and materials for one (1) year from the date of Customer’s receipt, except Signal Sidearm and Axon-manufactured accessories, which Axon warrants for thirty (30) months and ninety (90) days, respectively, from the date of Customer’s receipt. Used conducted energy weapon ("CEW") cartridges are deemed to have operated properly. Extended warranties run from the expiration of the one (1) year hardware warranty through the extended warranty term purchased. 18 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 2 of 43 7.2. Disclaimer. All software and Axon Cloud Services are provided "AS IS," without any warranty of any kind, either express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Axon Devices and Services that are not manufactured, published or performed by Axon ("Third-Party Products") are not covered by Axon’s warranty and are only subject to the warranties of the third-party provider or manufacturer. 7.3. Claims. If Axon receives a valid warranty claim for an Axon-manufactured Device during the warranty term, Axon’s sole responsibility is to repair or replace the Axon-manufactured Device with the same or like Axon- manufactured Device, at Axon’s option. A replacement Axon-manufactured Device will be new or like new. Axon will warrant the replacement Axon-manufactured Device for the longer of (a) the remaining warranty of the original Axon-manufactured Device or (b) ninety (90) days from the date of repair or replacement. 7.3.1. If Customer exchanges an Axon Device or part, the replacement item becomes Customer’s property, and the replaced item becomes Axon’s property. Before delivering an Axon-manufactured Device for service, Customer must upload Axon-manufactured Device data to Axon Evidence or download it and retain a copy. Axon is not responsible for any loss of software, data, or other information contained in storage media or any part of the Axon-manufactured Device sent to Axon for service. 7.4. Spare Axon Devices. At Axon's reasonable discretion, Axon may provide Customer a predetermined number of spare Axon Devices as detailed in the Quote ("Spare Axon Devices"). Spare Axon Devices are intended to replace broken or non-functioning units while Customer submits the broken or non-functioning units, through Axon’s warranty return process. Axon will repair or replace the unit with a replacement Axon Device. Title and risk of loss for all Spare Axon Devices shall pass to Customer in accordance with shipping terms under Section 5. Axon assumes no liability or obligation in the event Customer does not utilize Spare Axon Devices for the intended purpose. 7.5. Limitations. Axon’s warranty excludes damage related to: (a) failure to follow Axon Device use instructions; (b) Axon Devices used with equipment not manufactured or recommended by Axon; (c) abuse, misuse, or intentional damage to Axon Device; (d) force majeure; (e) Axon Devices repaired or modified by persons other than Axon without Axon’s written permission; or (f) Axon Devices with a defaced or removed serial number. Axon’s warranty will be void if Customer resells Axon Devices. 7.5.1. To the extent permitted by law, the above warranties and remedies are exclusive. Axon disclaims all other warranties, remedies, and conditions, whether oral, written, statutory, or implied. If statutory or implied warranties cannot be lawfully disclaimed, then such warranties are limited to the duration of the warranty described above and by the provisions in this Agreement. Customer confirms and agrees that, in deciding whether to sign this Agreement, it has not relied on any statement or representation by Axon or anyone acting on behalf of Axon related to the subject matter of this Agreement that is not in this Agreement. 7.5.2. Axon’s cumulative liability to any party for any loss or damage resulting from any claim, demand, or action arising out of or relating to this Agreement will not exceed the purchase price paid to Axon for the Axon Device, or if for Services, the amount paid for such Services over the twelve (12) months preceding the claim. Neither Party will be liable for special, indirect, incidental, punitive or consequential damages, however caused, whether for breach of warranty or contract, negligence, strict liability, tort or any other legal theory. 7.6. Online Support Platforms. Use of Axon's online support platforms (e.g., Axon Academy and MyAxon) is governed by the Axon Online Support Platforms Terms of Use Appendix available at www.axon.com/sales- terms-and-conditions. 7.7. Third-Party Software and Services. Use of software or services other than those provided by Axon is governed by the terms, if any, entered into between Customer and the respective third-party provider, including, without limitation, the terms applicable to such software or services located at www.axon.com/sales-terms- and-conditions, if any. 7.8. Axon Aid. Upon mutual agreement between Axon and Customer, Axon may provide certain products and services to Customer, as a charitable donation under the Axon Aid program. In such event, Customer expressly waives and releases any and all claims, now known or hereafter known, against Axon and its officers, directors, employees, agents, contractors, affiliates, successors, and assigns (collectively, "Releasees"), including but not limited to, on account of injury, death, property damage, or loss of data, arising out of or attributable to the Axon Aid program whether arising out of the negligence of any Releasees or otherwise. Customer agrees not to make or bring any such claim against any Releasee, and forever release and discharge all Releasees from liability under such claims. Customer expressly allows Axon to publicly announce its participation in Axon Aid and use its name in marketing materials. Axon may terminate the Axon Aid program without cause immediately 19 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 3 of 43 upon notice to the Customer. 8. Statement of Work. Certain Axon Devices and Services, including Axon Interview Room, Axon Channel Services, and Axon Fleet, may require a Statement of Work that details Axon’s Service deliverables ("SOW"). In the event Axon provides an SOW to Customer, Axon is only responsible for the performance of Services described in the SOW. Additional services are out of scope. The Parties must document scope changes in a written and signed change order. Changes may require an equitable adjustment in fees or schedule. The SOW is incorporated into this Agreement by reference. 9. Axon Device Warnings. See www.axon.com/legal for the most current Axon Device warnings. 10. Design Changes. Axon may make design changes to any Axon Device or Service without notifying Customer or making the same change to Axon Devices and Services previously purchased by Customer. 11. Bundled Offerings. Some offerings in bundled offerings may not be generally available at the time of Customer ’s purchase. Axon will not provide a refund, credit, or additional discount beyond what is in the Quote due to a delay of availability or Customer’s election not to utilize any portion of an Axon bundle. 12. Insurance. Axon will maintain General Liability, Workers’ Compensation, and Automobile Liability insurance. Upon request, Axon will supply certificates of insurance. 13. IP Rights. Axon owns and reserves all right, title, and interest in Axon-manufactured Devices and Services and suggestions to Axon, including all related intellectual property rights. Customer will not cause any Axon proprietary rights to be violated. 14. IP Indemnification. Axon will indemnify Customer against all claims, losses, and reasonable expenses from any third-party claim alleging that the use of Axon-manufactured Devices or Services infringes or misappropriates the third-party’s intellectual property rights. Customer must promptly provide Axon with written notice of such claim, tender to Axon the defense or settlement of such claim at Axon’s expense and cooperate fully with Axon in the defense or settlement of such claim. Axon’s IP indemnification obligations do not apply to claims based on (a) modification of Axon-manufactured Devices or Services by Customer or a third-party not approved by Axon; (b) use of Axon- manufactured Devices and Services in combination with hardware or services not approved by Axon; (c) use of Axon Devices and Services other than as permitted in this Agreement; or (d) use of Axon software that is not the most current release provided by Axon. 15. Customer Responsibilities. Customer is responsible for (a) Customer’s use of Axon Devices; (b) breach of this Agreement or violation of applicable law by Customer or an Customer end user; (c) disputes between Customer and a third-party over Customer’s use of Axon Devices; (d) ensuring Axon Devices are destroyed and disposed of securely and sustainably at Customer’s cost; and (e) any regulatory violations or fines, as a result of improper destruction or disposal of Axon Devices. 16. Termination. 16.1. For Breach. A Party may terminate this Agreement for cause if it provides thirty (30) days written notice of the breach to the other Party, and the breach remains uncured at the end of thirty (30) days. If Customer terminates this Agreement due to Axon’s uncured breach, Axon will refund prepaid amounts on a prorated basis based on the effective date of termination. 16.2. By Customer. If sufficient funds are not appropriated or otherwise legally available to pay the fees, Customer may terminate this Agreement. Customer will deliver notice of termination under this section as soon as reasonably practicable. 16.3. Effect of Termination. Upon termination of this Agreement, Customer rights immediately terminate. Customer remains responsible for all fees incurred before the effective date of termination. If Customer purchases Axon Devices for less than the manufacturer’s suggested retail price ("MSRP") and this Agreement terminates before the end of the Term, Axon will invoice Customer the difference between the MSRP for Axon Devices received, including any Spare Axon Devices, and amounts paid towards those Axon Devices. Only if terminating for non- appropriation, Customer may return Axon Devices to Axon within thirty (30) days of termination. MSRP is the standalone price of the individual Axon Device at the time of sale. For bundled Axon Devices, MSRP is the standalone price of all individual components. 17. Confidentiality. "Confidential Information" means nonpublic information designated as confidential or, given the nature of the information or circumstances surrounding disclosure, should reasonably be understood to be confidential. Each Party will take reasonable measures to avoid disclosure, dissemination, or unauthorized use of the other Party’s Confidential Information. Unless required by law, neither Party will disclose the other Party’s Confidential Information during the Term and for five (5) years thereafter. To the extent permissible by law, Axon pricing is Confidential Information and competition sensitive. If Customer receives a public records request to disclose Axon 20 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 4 of 43 Confidential Information, to the extent allowed by law, Customer will provide notice to Axon before disclosure. Axon may publicly announce information related to this Agreement. 18. General. 18.1. Force Majeure. Neither Party will be liable for any delay or failure to perform due to a cause beyond a Party’s reasonable control. 18.2. Independent Contractors. The Parties are independent contractors. Neither Party has the authority to bind the other. This Agreement does not create a partnership, franchise, joint venture, Customer, fiduciary, or employment relationship between the Parties. 18.3. Third-Party Beneficiaries. There are no third-party beneficiaries under this Agreement. 18.4. Non-Discrimination. Neither Party nor its employees will discriminate against any person based on race; religion; creed; color; sex; gender identity and expression; pregnancy; childbirth; breastfeeding; medical conditions related to pregnancy, childbirth, or breastfeeding; sexual orientation; marital status; age; national origin; ancestry; genetic information; disability; veteran status; or any class protected by local, state, or federal law. 18.5. Export Compliance. Each Party will comply with all import and export control laws and regulations. 18.6. Assignment. Neither Party may assign this Agreement without the other Party’s prior written consent. Axon may assign this Agreement, its rights, or obligations without consent: (a) to an affiliate or subsidiary; or (b) for purposes of financing, merger, acquisition, corporate reorganization, or sale of all or substantially all its assets. This Agreement is binding upon the Parties respective successors and assigns. 18.7. Waiver. No waiver or delay by either Party in exercising any right under this Agreement constitutes a waiver of that right. 18.8. Severability. If a court of competent jurisdiction holds any portion of this Agreement invalid or unenforceable, the remaining portions of this Agreement will remain in effect. 18.9. Survival. The following sections will survive termination: Payment, Warranty, Axon Device Warnings, Indemnification, IP Rights, Customer Responsibilities and any other Sections detailed in the survival sections of the Appendices. 18.10. Governing Law. The laws of the country, state, province, or municipality where Customer is physically located, without reference to conflict of law rules, govern this Agreement and any dispute arising from it. The United Nations Convention for the International Sale of Goods does not apply to this Agreement. 18.11. Notices. All notices must be in English. Notices posted on Customer’s Axon Evidence site are effective upon posting. Notices by email are effective on the sent date of the email. Notices by personal delivery are effective immediately. Notices to Customer shall be provided to the address on file with Axon. Notices to Axon shall be provided to Axon Enterprise, Inc., Attn: Legal, 17800 North 85th Street, Scottsdale, Arizona 85255 with a copy to legal@axon.com. 18.12 Entire Agreement. This Agreement, the Appendices, including any applicable Appendices not attached herein for the products and services purchased, which are incorporated by reference and located in the Master Purchasing and Services Agreement located at https://www.axon.com/sales-terms-and-conditions, Quote and any SOW(s), represents the entire agreement between the Parties. This Agreement supersedes all prior agreements or understandings, whether written or verbal, regarding the subject matter of this Agreement. This Agreement may only be modified or amended in a writing signed by the Parties. 21 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 5 of 43 Each Party, by and through its respective representative authorized to execute this Agreement, has duly executed and delivered this Agreement as of the date of signature. AXON: CUSTOMER: Axon Enterprise, Inc. ___________________________ Signature: Signature: Name: Name: Title: Title: Date: Date: 22 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 6 of 43 Axon Cloud Services Terms of Use Appendix 1. Definitions. a. "Customer Content" is data uploaded into, ingested by, or created in Axon Cloud Services within Customer’s tenant, including media or multimedia uploaded into Axon Cloud Services by Customer. Customer Content includes Evidence but excludes Non-Content Data. b. "Evidence" is media or multimedia uploaded into Axon Evidence as 'evidence' by an Customer. Evidence is a subset of Customer Content. c. "Non-Content Data" is data, configuration, and usage information about Customer’s Axon Cloud Services tenant, Axon Devices and client software, and users that is transmitted or generated when using Axon Devices. Non-Content Data includes data about users captured during account management and customer support activities. Non-Content Data does not include Customer Content. d. "Personal Data" means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. e. “Provided Data” means de-identified, de-personalized, data derived from Customer's TASER energy weapon deployment reports, related TASER energy weapon logs, body-worn camera footage, and incident reports. f. “Transformed Data” means the Provided Data used for the purpose of quantitative evaluation of the performance and effectiveness of TASER energy weapons in the field across a variety of circumstances. 2. Access. Upon Axon granting Customer a subscription to Axon Cloud Services, Customer may access and use Axon Cloud Services to store and manage Customer Content. Customer may not exceed more end users than the Quote specifies. Axon Air requires an Axon Evidence subscription for each drone operator. For Axon Evidence Lite, Customer may access and use Axon Evidence only to store and manage TASER CEW and TASER CAM data ("TASER Data"). Customer may not upload non-TASER Data to Axon Evidence Lite. 3. Customer Owns Customer Content. Customer controls and owns all right, title, and interest in Customer Content. Except as outlined herein, Axon obtains no interest in Customer Content, and Customer Content is not Axon’s business records. Customer is solely responsible for uploading, sharing, managing, and deleting Customer Content. Axon will only have access to Customer Content for the limited purposes set forth herein. Customer agrees to allow Axon access to Customer Content to (a) perform troubleshooting, maintenance, or diagnostic screenings; and (b) enforce this Agreement or policies governing use of the Axon products. 4. Security. Axon will implement commercially reasonable and appropriate measures to secure Customer Content against accidental or unlawful loss, access or disclosure. Axon will maintain a comprehensive information security program to protect Axon Cloud Services and Customer Content including logical, physical access, vulnerability, risk, and configuration management; incident monitoring and response; encryption of uploaded digital evidence; security education; and data protection. Axon agrees to the Federal Bureau of Investigation Criminal Justice Information Services Security Addendum for its digital evidence management systems or records. 5. Customer Responsibilities. Customer is responsible for (a) ensuring Customer owns Customer Content; (b) ensuring no Customer Content or Customer end user’s use of Customer Content or Axon Cloud Services violates this Agreement or applicable laws; and (c) maintaining necessary computer equipment and Internet connections for use of Axon Cloud Services. If Customer becomes aware of any violation of this Agreement by an end user, Customer will immediately terminate that end user’s access to Axon Cloud Services. a. Customer will also maintain the security of end usernames and passwords and security and access by end users to Customer Content. Customer is responsible for ensuring the configuration and utilization of Axon Cloud Services meet applicable Customer regulation and standards. Customer may not sell, transfer, or sublicense access to any other entity or person. Customer shall contact Axon immediately if an unauthorized party may be using Customer’s account or Customer Content, or if account information is lost or stolen. 23 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 7 of 43 6. Privacy. Customer’s use of Axon Cloud Services is subject to the Axon Cloud Services Privacy Policy, a current version of which is available at https://www.axon.com/legal/cloud-services-privacy-policy. Customer agrees to allow Axon access to Non-Content Data from Customer to (a) perform troubleshooting, maintenance, or diagnostic screenings; (b) provide, develop, improve, and support current and future Axon products and related services; and (c) enforce this Agreement or policies governing the use of Axon products. 7. Axon Body Wi-Fi Positioning. Axon Body cameras may offer a feature to enhance location services where GPS/GNSS signals may not be available, for instance, within buildings or underground. Customer administrators can manage their choice to use this service within the administrative features of Axon Cloud Services. If Customer chooses to use this service, Axon must also enable the usage of the feature for Customer’s Axon Cloud Services tenant. Customer will not see this option with Axon Cloud Services unless Axon has enabled Wi-Fi Positioning for Customer’s Axon Cloud Services tenant. When Wi-Fi Positioning is enabled by both Axon and Customer, Non- Content and Personal Data will be sent to Skyhook Holdings, Inc. ("Skyhook") to facilitate the Wi-Fi Positioning functionality. Data controlled by Skyhook is outside the scope of the Axon Cloud Services Privacy Policy and is subject to the Skyhook Services Privacy Policy. 8. Storage. For Axon Unlimited Device Storage subscriptions, Customer may store unlimited data in Customer's Axon Evidence account only if data originates from Axon Capture or the applicable Axon Device. Axon may charge Customer additional fees for exceeding purchased storage amounts. Axon may place Customer Content that Customer has not viewed or accessed for six (6) months into archival storage. Customer Content in archival storage will not have immediate availability and may take up to twenty-four (24) hours to access. For Third-Party Unlimited Storage the following restrictions apply: (i) it may only be used in conjunction with a valid Axon’s Evidence.com user license; (ii) is limited to data of the law enforcement Customer that purchased the Third- Party Unlimited Storage and the Axon’s Evidence.com end user or Customer is prohibited from storing data for other law enforcement agencies; and (iii) Customer may only upload and store data that is directly related to: (1) the investigation of, or the prosecution of a crime; (2) common law enforcement activities; or (3) any Customer Content created by Axon Devices or Evidence.com. 9. Location of Storage. Axon may transfer Customer Content to third-party subcontractors for storage. Axon will determine the locations of data centers for storage of Customer Content. For United States agencies, Axon will ensure all Agency Content stored in Axon Cloud Services remains within the United States. Ownership of Customer Content remains with Customer. 10. Suspension. Axon may temporarily suspend Customer’s or any end user’s right to access or use any portion or all of Axon Cloud Services immediately upon notice, if Customer or end user’s use of or registration for Axon Cloud Services may (a) pose a security risk to Axon Cloud Services or any third-party; (b) adversely impact Axon Cloud Services, the systems, or content of any other customer; (c) subject Axon, Axon’s affiliates, or any third-party to liability; or (d) be fraudulent. Customer remains responsible for all fees incurred through suspension. Axon will not delete Customer Content because of suspension, except as specified in this Agreement. 11. Axon Cloud Services Warranty. Axon disclaims any warranties or responsibility for data corruption or errors before Customer uploads data to Axon Cloud Services. 12. TASER Data Science Program. Axon will provide a quantitative evaluation on the performance and effectiveness of TASER energy weapons in the field across a variety of circumstances. If Customer purchases the TASER Data Science Program, Customer grants Axon, its affiliates, and assignees an irrevocable, perpetual, fully paid, royalty-free, and worldwide right and license to use Provided Data solely for the purposes of this Agreement and to create Transformed Data. Customer shall own all rights and title to Provided Data. Axon shall own all rights and title to Transformed Data and any derivatives of Transformed Data. Axon grants to Customer an irrevocable, perpetual, fully paid, royalty-free, license to use to TASER Data Science report provided to Customer for its own internal purposes. The Data Science report is provided “as is” and without any warranty of any kind. In the event Customer seeks Axon’s deletion of Provided Data, it may submit a request to privacy@axon.com. Where reasonably capable of doing so, Axon will implement the request but at a minimum will not continue to collect Provided Data from Customer. 13. Axon Records. Axon Records is the software-as-a-service product that is generally available at the time Customer purchases an OSP 7 or OSP 10 bundle. During Customer’s Axon Records Subscription Term, if any, Customer will be entitled to receive Axon’s Update and Upgrade releases on an if-and-when available basis. 24 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 8 of 43 a. The Axon Records Subscription Term will end upon the completion of the Axon Records Subscription as documented in the Quote, or if purchased as part of an OSP 7 or OSP 10 bundle, upon completion of the OSP 7 or OSP 10 Term ("Axon Records Subscription") b. An "Update" is a generally available release of Axon Records that Axon makes available from time to time. An "Upgrade" includes (i) new versions of Axon Records that enhance features and functionality, as solely determined by Axon; and/or (ii) new versions of Axon Records that provide additional features or perform additional functions. Upgrades exclude new products that Axon introduces and markets as distinct products or applications. c. New or additional Axon products and applications, as well as any Axon professional services needed to configure Axon Records, are not included. If Customer purchases Axon Records as part of a bundled offering, the Axon Record subscription begins on the later of the (1) start date of that bundled offering, or (2) date Axon provisions Axon Records to Customer. d. Users of Axon Records at the Customer may upload files to entities (incidents, reports, cases, etc) in Axon Records with no limit to the number of files and amount of storage. Notwithstanding the foregoing, Axon may limit usage should the Customer exceed an average rate of one-hundred (100) GB per user per year of uploaded files. Axon will not bill for overages. 14. Axon Cloud Services Restrictions. Customer and Customer end users (including employees, contractors, agents, officers, volunteers, and directors), may not, or may not attempt to: a. reverse engineer, disassemble, or decompile Axon Cloud Services or apply any process to derive any source code included in Axon Cloud Services, or allow others to do the same; b. copy, modify, tamper with, repair, or create derivative works of any part of Axon Cloud Services; c. access or use Axon Cloud Services with the intent to gain unauthorized access, avoid incurring fees or exceeding usage limits or quotas; d. use Axon Cloud Serves as a service bureau, or as part of an Customer infrastructure as a service; e. use trade secret information contained in Axon Cloud Services, except as expressly permitted in this Agreement; f. access Axon Cloud Services to build a competitive device or service or copy any features, functions, or graphics of Axon Cloud Services; g. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices) of Axon’s or Axon’s licensors on or within Axon Cloud Services; or h. use Axon Cloud Services to store or transmit infringing, libelous, or other unlawful or tortious material; material in violation of third-party privacy rights; or malicious code. 15. Axon Narrative. AI-Assisted Report Writing feature. Axon may impose usage restrictions if a single user generates more than one hundred (100) reports per month for two or more consecutive months. 16. After Termination. Axon will not delete Customer Content for ninety (90) days following termination. There will be no functionality of Axon Cloud Services during these ninety (90) days other than the ability to retrieve Customer Content. Customer will not incur additional fees if Customer downloads Customer Content from Axon Cloud Services during this time. Axon has no obligation to maintain or provide Customer Content after these ninety (90) days and will thereafter, unless legally prohibited, delete all Customer Content. Upon request, Axon will provide written proof that Axon successfully deleted and fully removed all Customer Content from Axon Cloud Services. 17. Post-Termination Assistance. Axon will provide Customer with the same post-termination data retrieval assistance that Axon generally makes available to all customers. Requests for Axon to provide additional assistance in downloading or transferring Customer Content, including requests for Axon’s data egress service, will result in additional fees and Axon will not warrant or guarantee data integrity or readability in the external system. 18. U.S. Government Rights. If Customer is a U.S. Federal department or using Axon Cloud Services on behalf of a U.S. Federal department, Axon Cloud Services is provided as a "commercial item," "commercial computer software," "commercial computer software documentation," and "technical data", as defined in the Federal Acquisition Regulation and Defense Federal Acquisition Regulation Supplement. If Customer is using Axon Cloud 25 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 9 of 43 Services on behalf of the U.S. Government and these terms fail to meet the U.S. Government’s needs or are inconsistent in any respect with federal law, Customer will immediately discontinue use of Axon Cloud Services. 19. Survival. Upon any termination of this Agreement, the following sections in this Appendix will survive: Customer Owns Customer Content, Privacy, Storage, Axon Cloud Services Warranty, Customer Responsibilities and Axon Cloud Services Restrictions. 26 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 10 of 43 Axon Customer Experience Improvement Program Appendix 1. Axon Customer Experience Improvement Program (ACEIP). The ACEIP is designed to accelerate Axon’s development of technology, such as building and supporting automated features, to ultimately increase safety within communities and drive efficiency in public safety. To this end, subject to the limitations on Axon as described below, Axon, where allowed by law, may make limited use of Customer Content from all of its customers to provide, develop, improve, and support current and future Axon products (collectively, "ACEIP Purposes"). However, at all times, Axon will comply with its obligations pursuant to the Axon Cloud Services Terms of Use Appendix to maintain a comprehensive data security program (including compliance with the CJIS Security Policy for Criminal Justice Information), privacy program, and data governance policy, including high industry standards of de-identifying Personal Data, to enforce its security and privacy obligations for the ACEIP. ACEIP has 2 tiers of participation, Tier 1 and Tier 2. By default, Customer will be a participant in ACEIP Tier 1. If Customer does not want to participate in ACEIP Tier 1, Customer can revoke its consent at any time. If Customer wants to participate in Tier 2, as detailed below, Customer can check the ACEIP Tier 2 box below. If Customer does not want to participate in ACEIP Tier 2, Customer should leave box unchecked. At any time, Customer may revoke its consent to ACEIP Tier 1, Tier 2, or both Tiers. 2. ACEIP Tier 1. 2.1. When Axon uses Customer Content for the ACEIP Purposes, Axon will extract from Customer Content and may store separately copies of certain segments or elements of the Customer Content (collectively, "ACEIP Content"). When extracting ACEIP Content, Axon will use commercially reasonable efforts to aggregate, transform or de-identify Customer Content so that the extracted ACEIP Content is no longer reasonably capable of being associated with, or could reasonably be linked directly or indirectly to a particular individual ("Privacy Preserving Technique(s)"). For illustrative purposes, some examples are described in footnote 11. For clarity, ACEIP Content will still be linked indirectly, with an attribution, to the Customer from which it was extracted. This attribution will be stored separately from the data itself, but is necessary for and will be solely used to enable Axon to identify and delete all ACEIP Content upon Customer request. Once de-identified, ACEIP Content may then be further modified, analyzed, and used to create derivative works. At any time, Customer may revoke the consent granted herein to Axon to access and use Customer Content for ACEIP Purposes. Within 30 days of receiving the Customer ’s request, Axon will no longer access or use Customer Content for ACEIP Purposes and will delete any and all ACEIP Content. Axon will also delete any derivative works which may reasonably be capable of being associated with, or could reasonably be linked directly or indirectly to Customer. In addition, if Axon uses Customer Content for the ACEIP Purposes, upon request, Axon will make available to Customer a list of the specific type of Customer Content being used to generate ACEIP Content, the purpose of such use, and the retention, privacy preserving extraction technique, and relevant data protection practices applicable to the Customer Content or ACEIP Content ("Use Case"). From time to time, Axon may develop and deploy new Use Cases. At least 30 days prior to authorizing the deployment of any new Use Case, Axon will provide Customer notice (by updating the list of Use Case at https://www.axon.com/aceip and providing Customer with a mechanism to obtain notice of that update or another commercially reasonable method to Customer designated contact) ("New Use Case"). 2.2. Expiration of ACEIP Tier 1. Customer consent granted herein will expire upon termination of the Agreement. In accordance with section 1.1.1, within 30 days of receiving the Customer ’s request, Axon will no longer access or use Customer Content for ACEIP Purposes and will delete ACEIP Content. Axon will also delete any derivative works which may reasonably be capable of being associated with, or could reasonably be linked directly or indirectly to, Customer. 3. ACEIP Tier 2. In addition to ACEIP Tier 1, if Customer wants to help further improve Axon’s services, Customer may choose to participate in Tier 2 of the ACEIP. ACEIP Tier 2 grants Axon certain additional rights to use Customer 1 For example; (a) when extracting specific text to improve automated transcription capabilities, text that could be used to directly identify a particular individual would not be extracted, and extracted text would be disassociated from identifying metadata of any speakers, and the extracted text would be split into individual words and aggregated with other data sources (including publicly available data) to remove any reasonable ability to link any specific text directly or indirectly back to a particular individual; (b) when extracting license plate data to improve Automated License Plate Recognition (ALPR) capabilities, individual license plate characters would be extracted and disassociated from each other so a complete plate could not be reconstituted, and all association to other elements of the source video, such as the vehicle, location, time, and the surrounding environment would also be removed; (c) when extracting audio of potential acoustic events (such as glass breaking or gun shots), very short segments (<1 second) of audio that only contains the likely acoustic events would be extracted and all human utterances would be removed. 27 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 11 of 43 Content, in addition to those set forth in Tier 1 above, without the guaranteed deployment of a Privacy Preserving Technique to enable product development, improvement, and support that cannot be accomplished with aggregated, transformed, or de-identified data. ☐ Check this box if Customer wants to help further improve Axon’s services by participating in ACEIP Tier 2 in addition to Tier 1. Axon will not enroll Customer into ACEIP Tier 2 until Axon and Customer agree to terms in writing providing for such participation in ACEIP Tier 2. 28 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 12 of 43 Professional Services Appendix If any of the Professional Services specified below are included on the Quote, this Appendix applies. 1. Utilization of Services. Customer must use professional services as outlined in the Quote and this Appendix within six (6) months of the Effective Date. 2. Axon Full Service (Axon Full Service). Axon Full Service includes advance remote project planning and configuration support and up to four (4) consecutive days of on-site service and a professional services manager to work with Customer to assess Customer ’s deployment and determine which on-site services are appropriate. If Customer requires more than four (4) consecutive on-site days, Customer must purchase additional days. Axon Full Service options include: System set up and configuration • Instructor-led setup of Axon View on smartphones (if applicable) • Configure categories and custom roles based on Customer need • Register cameras to Customer domain • Troubleshoot IT issues with Axon Evidence and Axon Dock ("Dock") access • One on-site session included Dock configuration • Work with Customer to decide the ideal location of Docks and set configurations on Dock • Authenticate Dock with Axon Evidence using admin credentials from Customer • On-site assistance, not to include physical mounting of docks Best practice implementation planning session • Provide considerations for the establishment of video policy and system operations best practices based on Axon’s observations with other agencies • Discuss the importance of entering metadata in the field for organization purposes and other best practices for digital data management • Provide referrals of other agencies using the Axon camera devices and Axon Evidence • Recommend rollout plan based on review of shift schedules System Admin and troubleshooting training sessions Step-by-step explanation and assistance for Customer ’s configuration of security, roles & permissions, categories & retention, and other specific settings for Axon Evidence Axon instructor training (Train the Trainer) Training for Customer ’s in-house instructors who can support Customer ’s Axon camera and Axon Evidence training needs after Axon has fulfilled its contractual on-site obligations Evidence sharing training Tailored workflow instruction for Investigative Units on sharing Cases and Evidence with local prosecuting agencies End user go-live training and support sessions • Assistance with device set up and configuration • Training on device use, Axon Evidence, and Evidence Sync Implementation document packet Axon Evidence administrator guides, camera implementation guides, network setup guide, sample policies, and categories & roles guide Post go-live review 3. Body-Worn Camera Starter Service (Axon Starter). Axon Starter includes advance remote project planning and configuration support and one (1) day of on-site Services and a professional services manager to work closely with Customer to assess Customer’s deployment and determine which Services are appropriate. If Customer requires more than one (1) day of on-site Services, Customer must purchase additional on-site Services. The Axon Starter options include: System set up and configuration (Remote Support) 29 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 13 of 43 • Instructor-led setup of Axon View on smartphones (if applicable) • Configure categories & custom roles based on Customer need • Troubleshoot IT issues with Axon Evidence and Dock access Dock configuration • Work with Customer to decide the ideal location of Dock setup and set configurations on Dock • Authenticate Dock with Axon Evidence using "Administrator" credentials from Customer • Does not include physical mounting of docks Axon instructor training (Train the Trainer) Training for Customer ’s in-house instructors who can support Customer ’s Axon camera and Axon Evidence training needs after Axon’s has fulfilled its contracted on-site obligations End user go-live training and support sessions • Assistance with device set up and configuration • Training on device use, Axon Evidence, and Evidence Sync Implementation document packet Axon Evidence administrator guides, camera implementation guides, network setup guide, sample policies, and categories & roles guide 4. Body-Worn Camera Virtual 1-Day Service (Axon Virtual). Axon Virtual includes all items in the BWC Starter Service Package, except one (1) day of on-site services. 5. CEW Services Packages. CEW Services Packages are detailed below: System set up and configuration • Configure Axon Evidence categories & custom roles based on Customer need. • Troubleshoot IT issues with Axon Evidence. • Register users and assign roles in Axon Evidence. • For the CEW Full Service Package: On-site assistance included • For the CEW Starter Package: Virtual assistance included Dedicated Project Manager Assignment of specific Axon representative for all aspects of planning the rollout (Project Manager). Ideally, Project Manager will be assigned to Customer 4–6 weeks before rollout Best practice implementation planning session to include: • Provide considerations for the establishment of CEW policy and system operations best practices based on Axon’s observations with other agencies • Discuss the importance of entering metadata and best practices for digital data management • Provide referrals to other agencies using TASER CEWs and Axon Evidence • For the CEW Full Service Package: On-site assistance included • For the CEW Starter Package: Virtual assistance included System Admin and troubleshooting training sessions On-site sessions providing a step-by-step explanation and assistance for Customer’s configuration of security, roles & permissions, categories & retention, and other specific settings for Axon Evidence Axon Evidence Instructor training • Provide training on the Axon Evidence to educate instructors who can support Customer’s subsequent Axon Evidence training needs. • For the CEW Full Service Package: Training for up to 3 individuals at Customer • For the CEW Starter Package: Training for up to 1 individual at Customer TASER CEW inspection and device assignment Axon’s on-site professional services team will perform functions check on all new TASER CEW Smart weapons and assign them to a user on Axon Evidence. Post go-live review For the CEW Full Service Package: On-site assistance included. For the CEW Starter Package: Virtual assistance included. 6. Smart Weapon Transition Service. The Smart Weapon Transition Service includes: Archival of CEW Firing Logs Axon’s on-site professional services team will upload CEW firing logs to Axon Evidence from all TASER CEW 30 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 14 of 43 Smart Weapons that Customer is replacing with newer Smart Weapon models. Return of Old Weapons Axon’s on-site professional service team will ship all old weapons back to Axon’s headquarters. Axon will provide Customer with a Certificate of Destruction *Note: CEW Full Service packages for TASER 7 or TASER 10 include Smart Weapon Transition Service instead of 1-Day Device Specific Instructor Course. 7. VR Services Package. VR Service includes advance remote project planning and configuration support and one (1) day of on-site service and a professional services manager to work with Customer to assess Customer's deployment and determine which Services are appropriate. The VR Service training options include: System set up and configuration (Remote Support) • Instructor-led setup of Axon VR headset content • Configure Customer settings based on Customer need • Troubleshoot IT issues with Axon VR headset Axon instructor training (Train the Trainer) Training for up to five (5) Customer's in-house instructors who can support Customer's Axon VR CET and SIM training needs after Axon’s has fulfilled its contracted on-site obligations Classroom and practical training sessions Step-by-step explanation and assistance for Customer's configuration of Axon VR CET and SIM functionality, basic operation, and best practices 8. Axon Air, On-Site Training. Axon Air, On-Site training includes advance remote project planning and configuration support and one (1) day of on-site Services and a professional services manager to work closely with Customer to assess Customer's deployment and determine which Services are appropriate. If Customer's requires more than one (1) day of on-site Services, Customer must purchase additional on-site Services. The Axon Air, On-Site training options include: System set up and configuration (Remote Support) • Instructor-led setup of Axon Air App (ASDS) • Configure Customer settings based on Customer need • Configure drone controller • Troubleshoot IT issues with Axon Evidence Axon instructor training (Train the Trainer) Training for Customer's in-house instructors who can support Customer's Axon Air and Axon Evidence training needs after Axon’s has fulfilled its contracted on-site obligations Classroom and practical training sessions Step-by-step explanation and assistance for Customer's configuration of Axon Respond+ livestreaming functionality, basic operation, and best practices 9. Axon Air, Virtual Training. Axon Air, Virtual training includes all items in the Axon Air, On-Site Training Package, except the practical training session, with the Axon Instructor training for up to four hours virtually. 10. Signal Sidearm Installation Service. a. Purchases of 50 SSA units or more: Axon will provide one (1) day of on-site service and one professional services manager and will provide train the trainer instruction, with direct assistance on the first of each unique holster/mounting type. Customer is responsible for providing a suitable work/training area. b. Purchases of less than 50 SSA units: Axon will provide a 1-hour virtual instruction session on the basics of installation and device calibration. 11. Out of Scope Services. Axon is only responsible to perform the professional services described in the Quote and this Appendix. Any additional professional services are out of scope. The Parties must document scope changes in a written and signed change order. Changes may require an equitable adjustment in the charges or schedule. 12. Delivery of Services. Axon personnel will work Monday through Friday, 8:30 a.m. to 5:30 p.m., except holidays. Axon will perform all on-site tasks over a consecutive timeframe. Axon will not charge Customer travel time by Axon 31 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 15 of 43 personnel to Customer premises as work hours. 13. Access Computer Systems to Perform Services. Customer authorizes Axon to access relevant Customer computers and networks, solely for performing the Services. Axon will work to identify as soon as reasonably practicable resources and information Axon expects to use and will provide an initial itemized list to Customer. Customer is responsible for and assumes the risk of any problems, delays, losses, claims, or expenses resulting from the content, accuracy, completeness, and consistency of all data, materials, and information supplied by Customer. 14. Site Preparation. Axon will provide a hardcopy or digital copy of current user documentation for the Axon Devices ("User Documentation"). User Documentation will include all required environmental specifications for the professional services and Axon Devices to operate per the Axon Device User Documentation. Before installation of Axon Devices (whether performed by Customer or Axon), Customer must prepare the location(s) where Axon Devices are to be installed ("Installation Site") per the environmental specifications in the Axon Device User Documentation. Following installation, Customer must maintain the Installation Site per the environmental specifications. If Axon modifies Axon Device User Documentation for any Axon Devices under this Agreement, Axon will provide the update to Customer when Axon generally releases it 15. Acceptance. When Axon completes professional services, Axon will present an acceptance form ("Acceptance Form") to Customer. Customer will sign the Acceptance Form acknowledging completion. If Customer reasonably believes Axon did not complete the professional services in substantial conformance with this Agreement, Customer must notify Axon in writing of the specific reasons for rejection within seven (7) calendar days from delivery of the Acceptance Form. Axon will address the issues and re-present the Acceptance Form for signature. If Axon does not receive the signed Acceptance Form or written notification of reasons for rejection within seven (7) calendar days of delivery of the Acceptance Form, Axon will deem Customer to have accepted the professional services. 16. Customer Network. For work performed by Axon transiting or making use of Customer’s network, Customer is solely responsible for maintenance and functionality of the network. In no event will Axon be liable for loss, damage, or corruption of Customer’s network from any cause. 32 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 16 of 43 Technology Assurance Plan Appendix If Technology Assurance Plan ("TAP") or a bundle including TAP is on the Quote, this appendix applies. 1. TAP Warranty. The TAP warranty is an extended warranty that starts at the end of the one- (1-) year hardware limited warranty. 2. Officer Safety Plan. If Customer purchases an Officer Safety Plan ("OSP"), Customer will receive the deliverables detailed in the Quote. Customer must accept delivery of the TASER CEW and accessories as soon as available from Axon. 3. OSP 7 or OSP 10 Term. OSP 7 or OSP 10 begins on the date specified in the Quote ("OSP Term"). 4. TAP BWC Upgrade. If Customer has no outstanding payment obligations and purchased TAP, Axon will provide Customer a new Axon body-worn camera ("BWC Upgrade") as scheduled in the Quote. If Customer purchased TAP, Axon will provide a BWC Upgrade that is the same or like Axon Device, at Axon’s option. Axon makes no guarantee the BWC Upgrade will utilize the same accessories or Axon dock. 5. TAP Dock Upgrade. If Customer has no outstanding payment obligations and purchased TAP, Axon will provide Customer a new Axon Dock as scheduled in the Quote ("Dock Upgrade"). Accessories associated with any Dock Upgrades are subject to change at Axon discretion. Dock Upgrades will only include a new Axon dock bay configuration unless a new Axon dock core is required for BWC compatibility. If Customer originally purchased a single-bay Axon dock, the Dock Upgrade will be a single-bay Axon dock model that is the same or like Axon Device, at Axon’s option. If Customer originally purchased a multi-bay Axon dock, the Dock Upgrade will be a multi-bay Axon dock that is the same or like Axon Device, at Axon’s option. 6. Upgrade Delay. Axon may ship the BWC and Dock Upgrades as scheduled in the Quote without prior confirmation from Customer unless the Parties agree in writing otherwise at least ninety (90) days in advance. Axon may ship the final BWC and Dock Upgrade as scheduled in the Quote sixty (60) days before the end of the Subscription Term without prior confirmation from Customer. 7. Upgrade Change. If Customer wants to upgrade Axon Device models from the current Axon Device to an upgraded Axon Device, Customer must pay the price difference between the MSRP for the current Axon Device and the MSRP for the upgraded Axon Device. If the model Customer desires has an MSRP less than the MSRP of the offered BWC Upgrade or Dock Upgrade, Axon will not provide a refund. The MSRP is the MSRP in effect at the time of the upgrade. 8. Return of Original Axon Device. Within thirty (30) days of receiving a BWC or Dock Upgrade, Customer must return the original Axon Devices to Axon or destroy the Axon Devices and provide a certificate of destruction to Axon including serial numbers for the destroyed Axon Devices. If Customer does not return or destroy the Axon Devices, Axon will deactivate the serial numbers for the Axon Devices received by Customer. 9. Termination. If Customer’s payment for TAP, OSP, or Axon Evidence is more than thirty (30) days past due, Axon may terminate TAP or OSP. Once TAP or OSP terminates for any reason: 9.1. TAP and OSP coverage terminate as of the date of termination and no refunds will be given. 9.2. Axon will not and has no obligation to provide the Upgrade Models. 9.3. Customer must make any missed payments due to the termination before Customer may purchase any future TAP or OSP. 33 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 17 of 43 TASER Device Appendix This TASER Device Appendix applies to Customer ’s TASER 7/10, OSP 7/10, OSP Plus, or OSP 7/10 Plus Premium purchase from Axon, if applicable. 1. Duty Cartridge Replenishment Plan. If the Quote includes "Duty Cartridge Replenishment Plan", Customer must purchase the plan for each CEW user. A CEW user includes officers that use a CEW in the line of duty and those that only use a CEW for training. Customer may not resell cartridges received. Axon will only replace cartridges used in the line of duty. 2. Training. If the Quote includes a TASER On Demand Certification subscription, Customer will have on-demand access to TASER Instructor and TASER Master Instructor courses only for the duration of the TASER Subscription Term. Axon will issue a maximum of ten (10) TASER Instructor vouchers and ten (10) TASER Master Instructor vouchers for every thousand TASER Subscriptions purchased. Customer shall utilize vouchers to register for TASER courses at their discretion however Customer may incur a fee for cancellations less than 10 business days prior to a course date or failure to appear to a registered course. The voucher has no cash value. Customer cannot exchange voucher for any other device or service. Any unused vouchers at the end of the Term will be forfeited. A voucher does not include any travel or other expenses that might be incurred related to attending a course. 3. Extended Warranty. If the Quote includes an extended warranty, the extended warranty coverage period warranty will be for a five- (5-) year term, which includes the hardware manufacturer’s warranty plus the four- (4-) year extended term. 4. Trade-in. If the Quote contains a discount on CEW-related line items and that discount is contingent upon the trade- in of hardware, Customer must return used hardware and accessories associated with the discount ("Trade-In Units") to Axon within the below prescribed timeline. Customer must ship batteries via ground shipping. Axon will pay shipping costs of the return. If Axon does not receive Trade-In Units within the timeframe below, Axon will invoice Customer the value of the trade-in credit. Customer may not destroy Trade-In Units and receive a trade-in credit. Customer Size Days to Return from Start Date of TASER 10 Subscription Less than 100 officers 60 days 100 to 499 officers 90 days 500+ officers 180 days 5. TASER Device Subscription Term. The TASER Device Subscription Term for a standalone TASER Device purchase begins on shipment of the TASER Device. The TASER Device Subscription Term for OSP 7/10 begins on the OSP 7/10 start date. 6. Access Rights. Upon Axon granting Customer a TASER Device Axon Evidence subscription, Customer may access and use Axon Evidence for the storage and management of data from TASER Devices devices during the TASER Device Subscription Term. Customer may not exceed the number of end users the Quote specifies. 7. Customer Warranty. If Customer is located in the US, Customer warrants and acknowledges that TASER 10 is classified as a firearm and is being acquired for official Customer use pursuant to a law enforcement Customer transfer under the Gun Control Act of 1968. 8. Purchase Order. To comply with applicable laws and regulations, Customer must provide a purchase order to Axon prior to shipment of TASER 10. 9. Apollo Grant (US only). If Customer has received an Apollo Grant from Axon, Customer must pay all fees in the Quote prior to upgrading to any new TASER Device offered by Axon. 10. Termination. If payment for TASER Device is more than thirty (30) days past due, Axon may terminate Customer ’s TASER Device plan by notifying Customer. Upon termination for any reason, then as of the date of termination: 10.1. TASER Device extended warranties and access to Training Content will terminate. No refunds will be given. 10.2. Axon will invoice Customer the remaining MSRP for TASER Devices received before termination. If terminating for non-appropriations, Axon will not invoice Customer if Customer returns the TASER Device, rechargeable battery, holster, dock, core, training suits, and unused cartridges to Axon within thirty (30) days of the date of 34 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 18 of 43 termination. 10.3. Customer will be responsible for payment of any missed payments due to the termination before being allowed to purchase any future TASER Device plan. 35 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 19 of 43 Axon Auto-Tagging Appendix If Auto-Tagging is included on the Quote, this Appendix applies. 1. Scope. Axon Auto-Tagging consists of the development of a module to allow Axon Evidence to interact with Customer’s Computer-Aided Dispatch ("CAD") or Records Management Systems ("RMS"). This allows end users to auto-populate Axon video meta-data with a case ID, category, and location-based on data maintained in Customer’s CAD or RMS. 2. Support. For thirty (30) days after completing Auto-Tagging Services, Axon will provide up to five (5) hours of remote support at no additional charge. Axon will provide free support due to a change in Axon Evidence, if Customer maintains an Axon Evidence and Auto-Tagging subscription. Axon will not provide support if a change is required because Customer changes its CAD or RMS. 3. Changes. Axon is only responsible to perform the Services in this Appendix. Any additional Services are out of scope. The Parties must document scope changes in a written and signed change order. Changes may require an equitable adjustment in fees or schedule. 4. Customer Responsibilities. Axon’s performance of Auto-Tagging Services requires Customer to: 4.1. Make available relevant systems, including Customer’s current CAD or RMS, for assessment by Axon (including remote access if possible); 4.2. Make required modifications, upgrades or alterations to Customer’s hardware, facilities, systems and networks related to Axon’s performance of Auto-Tagging Services; 4.3. Provide access to the premises where Axon is performing Auto-Tagging Services, subject to Customer safety and security restrictions, and allow Axon to enter and exit the premises with laptops and materials needed to perform Auto-Tagging Services; 4.4. Provide all infrastructure and software information (TCP/IP addresses, node names, network configuration) necessary for Axon to provide Auto-Tagging Services; 4.5. Promptly install and implement any software updates provided by Axon; 4.6. Ensure that all appropriate data backups are performed; 4.7. Provide assistance, participation, and approvals in testing Auto-Tagging Services; 4.8. Provide Axon with remote access to Customer’s Axon Evidence account when required; 4.9. Notify Axon of any network or machine maintenance that may impact the performance of the module at Customer; and 4.10. Ensure reasonable availability of knowledgeable staff and personnel to provide timely, accurate, complete, and up-to-date documentation and information to Axon. 5. Access to Systems. Customer authorizes Axon to access Customer ’s relevant computers, network systems, and CAD or RMS solely for performing Auto-Tagging Services. Axon will work diligently to identify the resources and information Axon expects to use and will provide an initial list to Customer. Customer is responsible for and assumes the risk of any problems, delays, losses, claims, or expenses resulting from the content, accuracy, completeness, and consistency of all data, materials, and information supplied by Customer. 36 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 20 of 43 Axon Fleet Appendix If Axon Fleet is included on the Quote, this Appendix applies. 1. Customer Responsibilities. 1.1. Customer must ensure its infrastructure and vehicles adhere to the minimum requirements to operate Axon Fleet 2 Axon Fleet 3 or a future Fleet iteration (collectively, "Axon Fleet") as established by Axon during the qualifier call and on-site assessment at Customer and in any technical qualifying questions. If Customer’s representations are inaccurate, the Quote is subject to change. 1.2. Customer is responsible for providing a suitable work area for Axon or Axon third-party providers to install Axon Fleet systems into Customer vehicles. Customer is responsible for making available all vehicles for which installation services were purchased, during the agreed upon onsite installation dates, Failure to make vehicles available may require an equitable adjustment in fees or schedule. 2. Cradlepoint. If Customer purchases Cradlepoint Enterprise Cloud Manager, Customer will comply with Cradlepoint’s end user license agreement. The term of the Cradlepoint license may differ from the Axon Evidence Subscription. If Customer requires Cradlepoint support, Customer will contact Cradlepoint directly. 3. Third-party Installer. Axon will not be liable for the failure of Axon Fleet hardware to operate per specifications if such failure results from installation not performed by, or as directed by Axon. 4. Wireless Offload Server. 4.1. License Grant. Axon grants Customer a non-exclusive, royalty-free, worldwide, perpetual license to use Wireless Offload Server ("WOS"). "Use" means storing, loading, installing, or executing WOS solely for data communication with Axon Devices for the number of licenses purchased. The WOS term begins upon the start of the Axon Evidence Subscription. 4.2. Restrictions. Customer may not: (a) modify, alter, tamper with, repair, or create derivative works of WOS; (b) reverse engineer, disassemble, or decompile WOS, apply any process to derive the source code of WOS, or allow others to do so; (c) access or use WOS to avoid incurring fees or exceeding usage limits; (d) copy WOS in whole or part; (e) use trade secret information contained in WOS; (f) resell, rent, loan or sublicense WOS; (g) access WOS to build a competitive device or service or copy any features, functions or graphics of WOS; or (h) remove, alter or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices) of Axon or Axon’s licensors on or within WOS. 4.3. Updates. If Customer purchases WOS maintenance, Axon will make updates and error corrections to WOS ("WOS Updates") available electronically via the Internet or media as determined by Axon. Customer is responsible for establishing and maintaining adequate Internet access to receive WOS Updates and maintaining computer equipment necessary for use of WOS. The Quote will detail the maintenance term. 4.4. WOS Support. Upon request by Axon, Customer will provide Axon with access to Customer ’s store and forward servers solely for troubleshooting and maintenance. 5. Axon Vehicle Software. 5.1. License Grant. Axon grants Customer a non-exclusive, royalty-free, worldwide, perpetual license to use ViewXL or Dashboard (collectively, "Axon Vehicle Software".) "Use" means storing, loading, installing, or executing Axon Vehicle Software solely for data communication with Axon Devices. The Axon Vehicle Software term begins upon the start of the Axon Evidence Subscription. 5.2. Restrictions. Customer may not: (a) modify, alter, tamper with, repair, or create derivative works of Axon Vehicle Software; (b) reverse engineer, disassemble, or decompile Axon Vehicle Software, apply any process to derive the source code of Axon Vehicle Software, or allow others to do so; (c) access or use Axon Vehicle Software to avoid incurring fees or exceeding usage limits; (d) copy Axon Vehicle Software in whole or part; (e) use trade secret information contained in Axon Vehicle Software; (f) resell, rent, loan or sublicense Axon Vehicle Software; (g) access Axon Vehicle Software to build a competitive device or service or copy any features, functions or graphics of Axon Vehicle Software; or (h) remove, alter or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices) of Axon or Axon’s licensors on or within Axon Vehicle Software. 37 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 21 of 43 6. Acceptance Checklist. If Axon provides services to Customer pursuant to any statement of work in connection with Axon Fleet, within seven (7) days of the date on which Customer retrieves Customer's vehicle(s) from the Axon installer, said vehicle having been installed and configured with tested and fully and properly operational in-car hardware and software identified above, Customer will receive a Professional Services Acceptance Checklist to submit to Axon indicating acceptance or denial of said deliverables. 7. Axon Fleet Upgrade. If Customer has no outstanding payment obligations and has purchased the "Fleet Technology Assurance Plan" (Fleet TAP), Axon will provide Customer with the same or like model of Fleet hardware ("Axon Fleet Upgrade") as scheduled on the Quote. 7.1. If Customer would like to change models for the Axon Fleet Upgrade, Customer must pay the difference between the MSRP for the offered Axon Fleet Upgrade and the MSRP for the model desired. The MSRP is the MSRP in effect at the time of the upgrade. Customer is responsible for the removal of previously installed hardware and installation of the Axon Fleet Upgrade. 7.2. Within thirty (30) days of receiving the Axon Fleet Upgrade, Customer must return the original Axon Devices to Axon or destroy the Axon Devices and provide a certificate of destruction to Axon, including serial numbers of the destroyed Axon Devices. If Customer does not destroy or return the Axon Devices to Axon, Axon will deactivate the serial numbers for the Axon Devices received by Customer. 8. Axon Fleet Termination. Axon may terminate Customer’s Fleet subscription for non-payment. Upon any termination: 8.1. Axon Fleet subscription coverage terminates, and no refunds will be given. 8.2. Axon will not and has no obligation to provide the Axon Fleet Upgrade. 8.3. Customer will be responsible for payment of any missed payments due to the termination before being allowed to purchase any future Fleet TAP. 38 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 22 of 43 Axon Respond Appendix This Axon Respond Appendix applies to both Axon Respond and Axon Respond Plus, if either is included on the Quote. 1. Axon Respond Subscription Term. If Customer purchases Axon Respond as part of a bundled offering, the Axon Respond subscription begins on the later of the (1) start date of that bundled offering, or (2) date Axon provisions Axon Respond to Customer. If Customer purchases Axon Respond as a standalone, the Axon Respond subscription begins the later of the (1) date Axon provisions Axon Respond to Customer, or (2) first day of the month following the Effective Date. The Axon Respond subscription term will end upon the completion of the Axon Evidence Subscription associated with Axon Respond. 2. Scope of Axon Respond. The scope of Axon Respond is to assist Customer with real-time situational awareness during critical incidents to improve officer safety, effectiveness, and awareness. In the event Customer uses Axon Respond outside this scope, Axon may initiate good-faith discussions with Customer on upgrading Customer’s Axon Respond to better meet Customer’s needs. 3. Axon Body LTE Requirements. Axon Respond is only available and usable with an LTE enabled body-worn camera. Axon is not liable if Customer utilizes the LTE device outside of the coverage area or if the LTE carrier is unavailable. LTE coverage is only available in the United States, including any U.S. territories. Axon may utilize a carrier of Axon’s choice to provide LTE service. Axon may change LTE carriers during the Term without Customer ’s consent. 4. Axon Fleet LTE Requirements. Axon Respond is only available and usable with a Fleet system configured with LTE modem and service. Customer is responsible for providing LTE service for the modem. Coverage and availability of LTE service is subject to Customer’s LTE carrier. 5. Axon Respond Service Limitations. Customer acknowledges that LTE service is made available only within the operating range of the networks. Service may be temporarily refused, interrupted, or limited because of: (a) facilities limitations; (b) transmission limitations caused by atmospheric, terrain, other natural or artificial conditions adversely affecting transmission, weak batteries, system overcapacity, movement outside a service area or gaps in coverage in a service area, and other causes reasonably outside of the carrier’s control such as intentional or negligent acts of third parties that damage or impair the network or disrupt service; or (c) equipment modifications, upgr ades, relocations, repairs, and other similar activities necessary for the proper or improved operation of service. 5.1. With regard to Axon Body, Partner networks are made available as-is and the carrier makes no warranties or representations as to the availability or quality of roaming service provided by carrier partners, and the carrier will not be liable in any capacity for any errors, outages, or failures of carrier partner networks. Customer expressly understands and agrees that it has no contractual relationship whatsoever with the underlying wireless service provider or its affiliates or contractors and Customer is not a third-party beneficiary of any agreement between Axon and the underlying carrier. 6. Termination. Upon termination of this Agreement, or if Customer stops paying for Axon Respond or bundles that include Axon Respond, Axon will end Axon Respond services, including any Axon-provided LTE service. 39 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 23 of 43 Add-on Services Appendix This Appendix applies if Axon Community Request, Axon Redaction Assistant, and/or Axon Performance are included on the Quote. 1. Subscription Term. If Customer purchases Axon Community Request, Axon Redaction Assistant, or Axon Performance as part of OSP 7 or OSP 10, the subscription begins on the later of the (1) start date of the OSP 7 or OSP 10 Term, or (2) date Axon provisions Axon Community Request Axon Redaction Assistant, or Axon Performance to Customer. 1.1. If Customer purchases Axon Community Request, Axon Redaction Assistant, or Axon Performance as a standalone, the subscription begins the later of the (1) date Axon provisions Axon Community Request, Axon Redaction Assistant, or Axon Performance to Customer, or (2) first day of the month following the Effective Date. 1.2. The subscription term will end upon the completion of the Axon Evidence Subscription associated with the add- on. 2. Axon Community Request Storage. For Axon Community Request, Customer may store an unlimited amount of data submitted through the public portal ("Portal Content"), within Customer’s Axon Evidence instance. The post- termination provisions outlined in the Axon Cloud Services Terms of Use Appendix also apply to Portal Content. 3. Performance Auto-Tagging Data. In order to provide some features of Axon Performance to Customer, Axon will need to store call for service data from Customer ’s CAD or RMS. 40 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 24 of 43 Axon Auto-Transcribe Appendix This Appendix applies if Axon Auto-Transcribe is included on the Quote. 1. Subscription Term. If Customer purchases Axon Auto-Transcribe as part of a bundle or Axon Cloud Services subscription, the subscription begins on the later of the (1) start date of the bundle or Axon Cloud Services license term, or (2) date Axon provisions Axon Auto-Transcribe to Customer. If Customer purchases Axon Auto-Transcribe minutes as a standalone, the subscription begins on the date Axon provisions Axon Auto-Transcribe to Customer. 1.1. If Customer cancels Auto-Transcribe services, any amounts owed by the Parties will be based on the amount of time passed under the annual subscription, rather than on the number of minutes used, regardless of usage. 2. Auto-Transcribe A-La-Carte Minutes. Upon Axon granting Customer a set number of minutes, Customer may utilize Axon Auto-Transcribe, subject to the number of minutes allowed on the Quote. Customer will not have the ability to roll over unused minutes to future Auto-Transcribe terms. Axon may charge Customer additional fees for exceeding the number of purchased minutes. Axon Auto-Transcribe minutes expire one year after being provisioned to Customer by Axon. 3. Axon Unlimited Transcribe. Upon Axon granting Customer an Unlimited Transcribe subscription to Axon Auto- Transcribe, Customer may utilize Axon Auto-Transcribe with no limit on the number of minutes. Unlimited Transcribe includes automatic transcription of all Axon BWC and Axon Capture footage. With regard to Axon Interview Room, Axon Fleet, Axon Citizen, or third-party transcription, transcription must be requested on demand. Notwithstanding the foregoing, Axon may limit usage after 5,000 minutes per user per month for multiple months in a row. Axon will not bill for overages. 4. Warranty. Axon disclaims all warranties, express or implied, for Axon Auto-Transcribe. 41 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 25 of 43 Axon Virtual Reality Content Terms of Use Appendix If Virtual Reality is included on the Quote, this Appendix applies. 1. Term. The Quote will detail the products and license duration, as applicable, of the goods, services, and software, and contents thereof, provided by Axon to Customer related to virtual reality (collectively, "Virtual Reality Media"). 2. Headsets. Customer may purchase additional virtual reality headsets from Axon. In the event Customer decides to purchase additional virtual reality headsets for use with Virtual Reality Media, Customer must purchase those headsets from Axon. 3. License Restrictions. All licenses will immediately terminate if Customer does not comply with any term of this Agreement. If Customer utilizes more users than stated in this Agreement, Customer must purchase additional Virtual Reality Media licenses from Axon. Customer may not use Virtual Reality Media for any purpose other than as expressly permitted by this Agreement. Customer may not: 3.1. modify, tamper with, repair, or otherwise create derivative works of Virtual Reality Media; 3.2. reverse engineer, disassemble, or decompile Virtual Reality Media or apply any process to derive the source code of Virtual Reality Media, or allow others to do the same; 3.3. copy Virtual Reality Media in whole or part, except as expressly permitted in this Agreement; 3.4. use trade secret information contained in Virtual Reality Media; 3.5. resell, rent, loan or sublicense Virtual Reality Media; 3.6. access Virtual Reality Media to build a competitive device or service or copy any features, functions, or graphics of Virtual Reality Media; or 3.7. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices) of Axon or Axon’s licensors on or within Virtual Reality Media or any copies of Virtual Reality Media. 4. Privacy. Customer’s use of the Virtual Reality Media is subject to the Axon Virtual Reality Privacy Policy, a current version of which is available at https://www.axon.com/axonvrprivacypolicy. 5. Termination. Axon may terminate Customer ’s license immediately for Customer ’s failure to comply with any of the terms in this Agreement. 42 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 26 of 43 Axon Evidence Local Software Appendix This Appendix applies if Axon Evidence Local is included on the Quote. 1. License. Axon owns all executable instructions, images, icons, sound, and text in Axon Evidence Local. All rights are reserved to Axon. Axon grants a non-exclusive, royalty-free, worldwide right and license to use Axon Evidence Local. "Use" means storing, loading, installing, or executing Axon Evidence Local exclusively for data communication with an Axon Device. Customer may use Axon Evidence Local in a networked environment on computers other than the computer it installs Axon Evidence Local on, so long as each execution of Axon Evidence Local is for data communication with an Axon Device. Customer may make copies of Axon Evidence Local for archival purposes only. Axon shall retain all copyright, trademark, and proprietary notices in Axon Evidence Local on all copies or adaptations. 2. Term. The Quote will detail the duration of the Axon Evidence Local license, as well as any maintenance. The term will begin upon installation of Axon Evidence Local. 3. License Restrictions. All licenses will immediately terminate if Customer does not comply with any term of this Agreement. Customer may not use Axon Evidence Local for any purpose other than as expressly permitted by this Agreement. Customer may not: 3.1. modify, tamper with, repair, or otherwise create derivative works of Axon Evidence Local; 3.2. reverse engineer, disassemble, or decompile Axon Evidence Local or apply any process to derive the source code of Axon Evidence Local, or allow others to do the same; 3.3. access or use Axon Evidence Local to avoid incurring fees or exceeding usage limits or quotas; 3.4. copy Axon Evidence Local in whole or part, except as expressly permitted in this Agreement; 3.5. use trade secret information contained in Axon Evidence Local; 3.6. resell, rent, loan or sublicense Axon Evidence Local; 3.7. access Axon Evidence Local to build a competitive device or service or copy any features, functions, or graphics of Axon Evidence Local; or 3.8. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices) of Axon or Axon’s licensors on or within Axon Evidence Local or any copies of Axon Evidence Local. 4. Support. Axon may make available updates and error corrections ("Updates") to Axon Evidence Local. Axon will provide Updates electronically via the Internet or media as determined by Axon. Customer is responsible for establishing and maintaining adequate access to the Internet to receive Updates. Customer is responsible for maintaining the computer equipment necessary to use Axon Evidence Local. Axon may provide technical support of a prior release/version of Axon Evidence Local for six (6) months from when Axon made the subsequent release/version available. 5. Termination. Axon may terminate Customer ’s license immediately for Customer ’s failure to comply with any of the terms in this Agreement. Upon termination, Axon may disable Customer ’s right to login to Axon Evidence Local. 43 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 27 of 43 Axon Application Programming Interface Appendix This Appendix applies if Axon’s API Services or a subscription to Axon Cloud Services is included on the Quote. 1. Definitions. 1.1. "API Client" means the software that acts as the interface between Customer’s computer and the server, which is already developed or to be developed by Customer. 1.2. "API Interface" means software implemented by Customer to configure Customer’s independent API Client Software to operate in conjunction with the API Service for Customer ’s authorized Use. 1.3. "Axon Evidence Partner API, API or Axon API" (collectively "API Service") means Axon’s API which provides a programmatic means to access data in Customer ’s Axon Evidence account or integrate Customer’s Axon Evidence account with other systems. 1.4. "Use" means any operation on Customer’s data enabled by the supported API functionality. 2. Purpose and License. 2.1. Customer may use API Service and data made available through API Service, in connection with an API Client developed by Customer. Axon may monitor Customer’s use of API Service to ensure quality, improve Axon devices and services, and verify compliance with this Agreement. Customer agrees to not interfere with such monitoring or obscure from Axon Customer ’s use of API Service. Customer will not use API Service for commercial use. 2.2. Axon grants Customer a non-exclusive, non-transferable, non-sublicensable, worldwide, revocable right and license during the Term to use API Service, solely for Customer’s Use in connection with Customer ’s API Client. 2.3. Axon reserves the right to set limitations on Customer’s use of the API Service, such as a quota on operations, to ensure stability and availability of Axon’s API. Axon will use reasonable efforts to accommodate use beyond the designated limits. 3. Configuration. Customer will work independently to configure Customer’s API Client with API Service for Customer’s applicable Use. Customer will be required to provide certain information (such as identification or contact details) as part of the registration. Registration information provided to Axon must be accurate. Customer will inform Axon promptly of any updates. Upon Customer’s registration, Axon will provide documentation outlining API Service information. 4. Customer Responsibilities. When using API Service, Customer and its end users may not: 4.1. use API Service in any way other than as expressly permitted under this Agreement; 4.2. use in any way that results in, or could result in, any security breach to Axon; 4.3. perform an action with the intent of introducing any viruses, worms, defect, Trojan horses, malware, or any items of a destructive nature to Axon Devices and Services; 4.4. interfere with, modify, disrupt or disable features or functionality of API Service or the servers or net works providing API Service; 4.5. reverse engineer, decompile, disassemble, or translate or attempt to extract the source code from API Service or any related software; 4.6. create an API Interface that functions substantially the same as API Service and offer it for use by third parties; 4.7. provide use of API Service on a service bureau, rental or managed services basis or permit other individuals or entities to create links to API Service; 4.8. frame or mirror API Service on any other server, or wireless or Internet-based device; 4.9. make available to a third-party, any token, key, password or other login credentials to API Service; 4.10. take any action or inaction resulting in illegal, unauthorized or improper purposes; or 4.11. disclose Axon’s API manual. 5. API Content. All content related to API Service, other than Customer Content or Customer’s API Client content, is considered Axon’s API Content, including: 44 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 28 of 43 5.1. the design, structure and naming of API Service fields in all responses and requests; 5.2. the resources available within API Service for which Customer takes actions on, such as evidence, cases, users, or reports; 5.3. the structure of and relationship of API Service resources; and 5.4. the design of API Service, in any part or as a whole. 6. Prohibitions on API Content. Neither Customer nor its end users will use API content returned from the API Interface to: 6.1. scrape, build databases, or otherwise create permanent copies of such content, or keep cached copies longer than permitted by the cache header; 6.2. copy, translate, modify, create a derivative work of, sell, lease, lend, convey, distribute, publicly display, or sublicense to any third-party; 6.3. misrepresent the source or ownership; or 6.4. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices). 7. API Updates. Axon may update or modify the API Service from time to time ("API Update"). Customer is required to implement and use the most current version of API Service and to make any applicable changes to Customer ’s API Client required as a result of such API Update. API Updates may adversely affect how Customer ’s API Client access or communicate with API Service or the API Interface. Each API Client must contain means for Customer to update API Client to the most current version of API Service. Axon will provide support for one (1) year following the release of an API Update for all depreciated API Service versions. 45 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 29 of 43 Advanced User Management Appendix This Appendix applies if Axon Advanced User Management is included on the Quote. 1. Scope. Advanced User Management allows Customer to (a) utilize bulk user creation and management, (b) automate user creation and management through System for Cross-domain Identity Management ("SCIM"), and (c) automate group creation and management through SCIM. 2. Advanced User Management Configuration. Customer will work independently to configure Customer’s Advanced User Management for Customer’s applicable Use. Upon request, Axon will provide general guidance to Customer, including documentation that details the setup and configuration process. 46 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 30 of 43 FUSUS APPENDIX 1. Access. Upon Axon granting Customer a subscription to FUSUS cloud services in the Quote, Customer may access and use FūsusONE Real Time Interoperability Solution services to for the purpose of viewing and managing Customer Content. Some Customer content contained in Axon’s Evidence.com may not be accessible or transferable to the FUSUS cloud services. 2. Product Limits. The following limitations apply to the below products: Lite Basic Pro Enterprise Enterprise Plus Total Number of Managed End Points 150 150 500 1500 4500 Max Number of Video Streams Connected 0 150 500 1500 4500 Indefinite Cloud Storage 2TB 5TB 10TB 30TB Overages may result in additional fees or the need to upgrade products. 3. Disclaimer. Customer is responsible for use of any internet access devices and/or all third-party hardware, software, services, telecommunication services (including Internet connectivity), or other items used by Customer to access the service (“Third-Party Components”) are the sole and exclusive responsibility of Customer, and that Axon has no responsibility for such Third-party Components, FUSUS cloud services, or Customer relationships with such third parties. Customer agrees to at all times comply with the lawful terms and conditions of agreements with such third parties. Axon does not represent or warrant that the FUSUS cloud services and the Customer Content are compatible with any specific third-party hardware or software or any other Third-Party Components. Customer is responsible for providing and maintaining an operating environment as reasonably necessary to accommodate and access the FUSUS cloud services. 4. Data Privacy. Axon may collect, use, transfer, disclose and otherwise process Customer Content in the context of facilitating communication of data with Customer through their use of FUSUS cloud services FUSUS app (iOS or Android interface), complying with legal requirements, monitoring the Customer’s use of FUSUS systems, and undertaking data analytics. Customer Content saved in Axon Cloud Services is the sole property of Customer and may not be distributed by Axon to any third parties outside of the Customer’s organization without the Customer’s expressed written consent. 47 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 31 of 43 Axon Channel Services Appendix This Appendix applies if Customer purchases Axon Channel Service, as set forth on the Quote. 1. Definitions. 1.1. "Axon Digital Evidence Management System" means Axon Evidence or Axon Evidence Local, as specified in the attached Channel Services Statement of Work. 1.2. "Active Channel" means a third-party system that is continuously communicating with an Axon Digital Evidence Management System. 1.3. "Inactive Channel" means a third-party system that will have a one-time communication to an Axon Digital Evidence Management System. 2. Scope. Customer currently has a third-party system or data repository from which Customer desires to share data with Axon Digital Evidence Management. Axon will facilitate the transfer of Customer’s third-party data into an Axon Digital Evidence Management System or the transfer of Customer data out of an Axon Digital Evidence Management System as defined in the Channel Services Statement of Work ("Channel Services SOW"). Channel Services will not delete any Customer Content. Customer is responsible for verifying all necessary data is migrated correctly and retained per Customer policy. 3. Changes. Axon is only responsible to perform the Services described in this Appendix and Channel Services SOW. Any additional services are out of scope. The Parties must document scope changes in a written and signed change order. Changes may require an equitable adjustment in the charges or schedule. 4. Purpose and Use. Customer is responsible for verifying Customer has the right to share data from and provide access to third-party system as it relates to the Services described in this Appendix and the Channel Services SOW. For Active Channels, Customer is responsible for any changes to a third-party system that may affect the functionality of the channel service. Any additional work required for the continuation of the Service may require additional fees. An Axon Field Engineer may require access to Customer’s network and systems to perform the Services described in the Channel Services SOW. Customer is responsible for facilitating this access per all laws and policies applicable to Customer. 5. Project Management. Axon will assign a Project Manager to work closely with Customer’s project manager and project team members and will be responsible for completing the tasks required to meet all contract deliverables on time and budget. 6. Warranty. Axon warrants that it will perform the Channel Services in a good and workmanlike manner. 7. Monitoring. Axon may monitor Customer ’s use of Channel Services to ensure quality, improve Axon devices and services, prepare invoices based on the total amount of data migrated, and verify compliance with this Agreement. Customer agrees not to interfere with such monitoring or obscure from Axon Customer’s use of channel services. 8. Customer’s Responsibilities. Axon’s successful performance of the Channel Services requires Customer: 8.1. Make available its relevant systems for assessment by Axon (including making these systems available to Axon via remote access); 8.2. Provide access to the building facilities and where Axon is to perform the Channel Services, subject to safety and security restrictions imposed by the Customer (including providing security passes or other necessary documentation to Axon representatives performing the Channel Services permitting them to enter and exit Customer premises with laptop personal computers and any other materials needed to perform the Channel Services); 8.3. Provide all necessary infrastructure and software information (TCP/IP addresses, node names, and network configuration) for Axon to provide the Channel Services; 8.4. Ensure all appropriate data backups are performed; 8.5. Provide Axon with remote access to the Customer ’s network and third-party systems when required for Axon to perform the Channel Services; 8.6. Notify Axon of any network or machine maintenance that may impact the performance of the Channel Services; and 8.7. Ensure the reasonable availability by phone or email of knowledgeable staff, personnel, system administrators, 48 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 32 of 43 and operators to provide timely, accurate, complete, and up-to-date documentation and information to Axon (these contacts are to provide background information and clarification of information required to perform the Channel Services). 49 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 33 of 43 VIEVU Data Migration Appendix This Appendix applies if Customer purchases Migration services, as set forth on the Quote. 1. Scope. Customer currently has legacy data in the VIEVU solution from which Customer desires to move to Axon Evidence. Axon will work with Customer to copy legacy data from the VIEVU solution into Axon Evidence ("Migration"). Before Migration, Customer and Axon will work together to develop a Statement of Work ("Migration SOW") to detail all deliverables and responsibilities. The Migration will require the availability of Customer resources. Such resources will be identified in the SOW. On-site support during Migration is not required. Upon Customer ’s request, Axon will provide on-site support for an additional fee. Any request for on-site support will need to be pre- scheduled and is subject to Axon’s resource availability. 1.1. A small amount of unexposed data related to system information will not be migrated from the VIEVU solution to Axon Evidence. Upon request, some of this data can be manually exported before Migration and provided to Customer. The Migration SOW will provide further detail. 2. Changes. Axon is only responsible to perform the Services described in this Appendix and Migration SOW. Any additional services are out of scope. The Parties must document scope changes in a written and signed change order. Changes may require an equitable adjustment in the charges or schedule. 3. Project Management. Axon will assign a Project Manager to work closely with Customer’s project manager and project team members and will be responsible for completing the tasks required to meet all contract deliverables on time and budget. 4. Downtime. There may be downtime during the Migration. The duration of the downtime will depend on the amount of data that Customer is migrating. Axon will work with Customer to minimize any downtime. Any VIEVU mobile application will need to be disabled upon Migration. 5. Functionality Changes. Due to device differences between the VIEVU solution and the Axon’s Axon Evidence solution, there may be functionality gaps that will not allow for all migrated data to be displayed the same way in the user interface after Migration. 6. Acceptance. Once the Migration is complete, Axon will notify Customer and provide an acceptance form. Customer is responsible for verifying that the scope of the project has been completed and all necessary data is migrated correctly and retained per Customer policy. Customer will have ninety (90) days to provide Axon acceptance that the Migration was successful, or Axon will deem the Migration accepted. 6.1. In the event Customer does not accept the Migration, Customer agrees to notify Axon within a reasonable time. Customer also agrees to allow Axon a reasonable time to resolve any issue. In the event Customer does not provide Axon with a written rejection of the Migration during these ninety (90) days, Customer may be charged for additional monthly storage costs. After Customer provides acceptance of the Migration, Axon will delete all data from the VIEVU solution ninety (90) days after the Migration. 7. Post-Migration. After Migration, the VIEVU solution may not be supported and updates may not be provided. Axon may end of life the VIEVU solution in the future. If Customer elects to maintain data within the VIEVU solution, Axon will provide Customer ninety (90) days’ notice before ending support for the VIEVU solution. 8. Warranty. Axon warrants that it will perform the Migration in a good and workmanlike manner. 9. Monitoring. Axon may monitor Customer’s use of Migration to ensure quality, improve Axon Devices and Services, prepare invoices based on the total amount of data migrated, and verify compliance with this Agreement. Customer agrees not to interfere with such monitoring or obscure Customer’s use of Migration from Axon. 50 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 34 of 43 10. Axon Technical Account Manager Appendix This Appendix applies if Axon Support Engineer services are included on the Quote. 1. Axon Technical Account Manager Payment. Axon will invoice for Axon Technical Account Manager ("TAM") services, as outlined in the Quote, when the TAM commences work on-site at Customer. 2. Full-Time TAM Scope of Services. 2.1. A Full-Time TAM will work on-site four (4) days per week, unless an alternate schedule or reporting location is mutually agreed upon by Axon and Customer. 2.2. Customer’s Axon sales representative and Axon’s Customer Success team will work with Customer to define its support needs and ensure the Full-Time TAM has skills to align with those needs. There may be up to a six- (6-) month waiting period before the Full-Time TAM can work on-site, depending upon Customer ’s needs and availability of a Full-Time TAM. 2.3. The purchase of Full-Time TAM Services includes two (2) complimentary Axon Accelerate tickets per year of the Agreement, so long as the TAM has started work at Customer, and Customer is current on all payments for the Full-Time TAM Service. 2.4. The Full-Time TAM Service options are listed below: Ongoing System Set-up and Configuration Assisting with assigning cameras and registering docks Maintaining Customer ’s Axon Evidence account Connecting Customer to "Early Access" programs for new devices Account Maintenance Conducting on-site training on new features and devices for Customer leadership team(s) Thoroughly documenting issues and workflows and suggesting new workflows to improve the effectiveness of the Axon program Conducting weekly meetings to cover current issues and program status Data Analysis Providing on-demand Axon usage data to identify trends and insights for improving daily workflows Comparing Customer's Axon usage and trends to peers to establish best practices Proactively monitoring the health of Axon equipment and coordinating returns when needed Direct Support Providing on-site, Tier 1 and Tier 2 (as defined in Axon's Service Level Agreement) technical support for Axon Devices Proactively monitoring the health of Axon equipment Creating and monitoring RMAs on-site Providing Axon app support Monitoring and testing new firmware and workflows before they are released to Customer’s production environment Customer Advocacy Coordinating bi-annual voice of customer meetings with Axon’s Device Management team Recording and tracking Customer feature requests and major bugs 3. Regional TAM Scope of Services 3.1. A Regional TAM will work on-site for three (3) consecutive days per quarter. Customer must schedule the on- site days at least two (2) weeks in advance. The Regional TAM will also be available by phone and email during regular business hours up to eight (8) hours per week. 3.2. There may be up to a six- (6-) month waiting period before Axon assigns a Regional TAM to Customer, depending upon the availability of a Regional TAM. 3.3. The purchase of Regional TAM Services includes two (2) complimentary Axon Accelerate tickets per year of the Agreement, so long as the TAM has started work at Customer and Customer is current on all payments for the Regional TAM Service. 3.4. The Regional TAM service options are listed below: 51 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 35 of 43 Account Maintenance Conducting remote training on new features and devices for Customer’s leadership Thoroughly documenting issues and workflows and suggesting new workflows to improve the effectiveness of the Axon program Conducting weekly conference calls to cover current issues and program status Visiting Customer quarterly (up to 3 consecutive days) to perform a quarterly business review, discuss Customer's goals for your Axon program, and continue to ensure a successful deployment of Axon Devices Direct Support Providing remote, Tier 1 and Tier 2 (As defined Axon's Service Level Agreement) technical support for Axon Devices Creating and monitoring RMAs remotely Data Analysis Providing quarterly Axon usage data to identify trends and program efficiency opportunities Comparing an Customer's Axon usage and trends to peers to establish best practices Proactively monitoring the health of Axon equipment and coordinating returns when needed Customer Advocacy Coordinating bi-yearly Voice of Customer meetings with Device Management team Recording and tracking Customer feature requests and major bugs 4. Out of Scope Services. The TAM is responsible to perform only the Services described in this Appendix. Any additional Services discussed or implied that are not defined explicitly in this Appendix will be considered out of the scope. 5. TAM Leave Time. The TAM will be allowed up seven (7) days of sick leave and up to fifteen (15) days of vacation time per each calendar year. The TAM will work with Customer to coordinate any time off and will provide Customer with at least two (2) weeks’ notice before utilizing any vacation days. 52 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 36 of 43 Axon Investigate Appendix If the Quote includes Axon's On Prem Video Suite known as Axon Investigate or Third Party Video Support License, the following appendix shall apply. 1. License Grant. Subject to the terms and conditions specified below and upon payment of the applicable fees set forth in the Quote, Axon grants to Customer a nonexclusive, nontransferable license to install, use, and display the Axon Investigate software ("Software") solely for its own internal use only and for no other purpose, for the duration of subscription term set forth in the Quote. This Agreement does not grant Customer any right to enhancements or updates, but if such are made available to Customer and obtained by Customer they shall become part of the Software and governed by the terms of this Agreement. 2. Third-Party Licenses. Axon licenses several third-party codecs and applications that are integrated into the Software. Users with an active support contract with Axon are granted access to these additional features. By accepting this agreement, Customer agrees to and understands that an active support contract is required for all of the following features: DNxHD output formats, decoding files via the "fast indexing" method, proprietary file metadata, telephone and email support, and all future updates to the software. If Customer terminates the annual support contract with Axon, the features listed above will be disabled within the Software. It is recommended that users remain on an active support contract to maintain the full functionality of the Software. 3. Restrictions on Use. Customer may not permit any other person to use the Software unless such use is in accordance with the terms of this Agreement. Customer may not modify, translate, reverse engineer, reverse compile, decompile, disassemble or create derivative works with respect to the Software, except to the extent applicable laws specifically prohibit such restrictions. Customer may not rent, lease, sublicense, grant a security interest in or otherwise transfer Customer ’s rights to or to use the Software. Any rights not granted are reserved to Axon. 4. Term. For purchased perpetual Licenses only—excluding Licenses leased for a pre-determined period, evaluation licenses, companion licenses, as well as temporary licenses--the license shall be perpetual unless Customer fails to observe any of its terms, in which case it shall terminate immediately, and without additional prior notice. The terms of Paragraphs 1, 2, 3, 5, 6, 8 and 9 shall survive termination of this Agreement. For licenses leased for a pre- determined period, for evaluation licenses, companion licenses, as well as temporary licenses, the license is granted for a period beginning at the installation date and for the duration of the evaluation period or temporary period as agreed between Axon and Customer. 5. Title. Axon and its licensors shall have sole and exclusive ownership of all right, title, and interest in and to the Software and all changes, modifications, and enhancements thereof (including ownership of all trade secrets and copyrights pertaining thereto), regardless of the form or media in which the original or copies may exist, subject only to the rights and privileges expressly granted by Axon. This Agreement does not provide Customer with title or ownership of the Software, but only a right of limited use. 6. Copies. The Software is copyrighted under the laws of the United States and international treaty provisions. Customer may not copy the Software except for backup or archival purposes, and all such copies shall contain all Axon’s notices regarding proprietary rights as contained in the Software as originally provided to Customer. If Customer receives one copy electronically and another copy on media, the copy on media may be used only for archival purposes and this license does not authorize Customer to use the copy of media on an additional server. 7. Actions Required Upon Termination. Upon termination of the license associated with this Agreement, Customer agrees to destroy all copies of the Software and other text and/or graphical documentation, whether in electronic or printed format, that describe the features, functions and operation of the Software that are provided by Axon to Customer ("Software Documentation") or return such copies to Axon. Regarding any copies of media containing regular backups of Customer's computer or computer system, Customer agrees not to access such media for the purpose of recovering the Software or online Software Documentation. 8. Export Controls. None of the Software, Software Documentation or underlying information may be downloaded or otherwise exported, directly or indirectly, without the prior written consent, if required, of the office of Export Administration of the United States, Department of Commerce, nor to any country to which the U.S. has embargoed goods, to any person on the U.S. Treasury Department’s list of Specially Designated Nations, or the U.S. Department of Commerce’s Table of Denials. 9. U.S. Government Restricted Rights. The Software and Software Documentation are Commercial Computer Software provided with Restricted Rights under Federal Acquisition Regulations and Customer supplements to them. Use, duplication or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFAR 255.227-7013 et. Seq. or 252.211-7015, or 53 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 37 of 43 subparagraphs (a) through (d) of the Commercial Computer Software Restricted Rights at FAR 52.227 -19, as applicable, or similar clauses in the NASA FAR Supplement. Contractor/manufacturer is Axon Enterprise, Inc., 17800 North 85th Street, Scottsdale, Arizona 85255. 54 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 38 of 43 My90 Terms of Use Appendix Definitions. 1.1. "My90" means Axon’s proprietary platform and methodology to obtain and analyze feedback, and other related offerings, including, without limitation, interactions between My90 and Axon products. 1.2. "Recipient Contact Information" means contact information, as applicable, including phone number or email address (if available) of the individual whom Customer would like to obtain feedback. 1.3. "Customer Data" means 1.3.1. "My90 Customer Content" which means data, including Recipient Contact Information, provided to My90 directly by Customer or at their direction, or by permitting My90 to access or connect to an information system or similar technology. My90 Customer Content does not include My90 Non- Content Data. 1.3.2. "My90 Non-Content Data" which means data, configuration, and usage information about Customer's My90 tenant, and client software, users, and survey recipients that is Processed (as defined in Section 1.6 of this Appendix) when using My90 or responding to a My90 Survey. My90 Non-Content Data includes data about users and survey recipients captured during account management and customer support activities. My90 Non-Content Data does not include My90 Customer Content. 1.3.3. "Survey Response" which means survey recipients' response to My90 Survey. 1.4. "My90 Data" means 1.4.1. "My90 Survey" which means surveys, material(s) or content(s) made available by Axon to Customer and survey recipients within My90. 1.4.2. "Aggregated Survey Response" which means Survey Response that has been de-identified and aggregated or transformed so that it is no longer reasonably capable of being associated with, or could reasonably be linked directly or indirectly to, a particular individual. 1.5. "Personal Data" means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. 1.6. "Processing" means any operation or set of operations which is performed on data or on sets of data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction. 1.7. "Sensitive Personal Data" means Personal Data that reveals an individual’s health, racial or ethnic origin, sexual orientation, disability, religious or philosophical beliefs, or trade union membership. 2. Access. Upon Axon granting Customer a subscription to My90, Customer may access and use My90 to store and manage My90 Customer Content, and applicable My90 Surveys and Aggregated Survey Responses. This Appendix is subject to the Terms and Conditions of Axon’s Master Service and Purchasing Agreement or in the event you and Axon have entered into a prior agreement to govern all future purchases, that agreement shall govern. 3. IP address. Axon will not store survey respondents’ IP address. 4. Customer Owns My90 Customer Content. Customer controls or owns all right, title, and interest in My90 Customer Content. Except as outlined herein, Axon obtains no interest in My90 Customer Content, and My90 Customer Content is not Axon’s business records. Except as set forth in this Agreement, Customer is responsible for uploading, sharing, managing, and deleting My90 Customer Content. Axon will only have access to My90 Customer Content for the limited purposes set forth herein. Customer agrees to allow Axon access to My90 Customer Content to (a) perform troubleshooting, maintenance, or diagnostic screenings; and (b) enforce this Agreement or policies governing use of My90 and other Axon products. 55 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 39 of 43 5. Details of the Processing. The nature and purpose of the Processing under this Appendix are further specified in Schedule 1 Details of the Processing, to this Appendix. 6. Security. Axon will implement commercially reasonable and appropriate measures to secure Customer Data against accidental or unlawful loss, access, or disclosure. Axon will maintain a comprehensive information security program to protect Customer Data including logical, physical access, vulnerability, risk, and configuration management; incident monitoring and response; security education; and data protection. Axon will not treat Customer Data in accordance with FBI CJIS Security Policy requirements and does not agree to the CJIS Security Addendum for this engagement or any other security or privacy related commitments that have been established between Axon and Customer, such as ISO 27001 certification or SOC 2 Reporting. 7. Privacy. Customer use of My90 is subject to the My90 Privacy Policy, a current version of which is available at https://www.axon.com/legal/my90privacypolicy. Customer agrees to allow Axon access to My90 Non-Content Data from Customer to (a) perform troubleshooting, maintenance, or diagnostic screenings; (b) provide, develop, improve, and support current and future Axon products including My90 and related services; and (c) enforce this Agreement or policies governing the use of My90 or other Axon products. 8. Location of Storage. Axon may transfer Customer Data to third-party subcontractors for Processing. Axon will determine the locations for Processing of Customer Data. For all Customer, Axon will Process and store Customer Data within the country Customer is based. Ownership of My90 Customer Content remains with Customer. 9. Required Disclosures. Axon will not disclose Customer Data that Customer shares with Axon except as compelled by a court or administrative body or required by any law or regulation. Axon will notify Customer if any disclosure request is received for Customer Data so Customer may file an objection with the court or administrative body, unless prohibited by law. 10. Data Sharing. Axon may share data only with entities that control or are controlled by or under common control of Axon, and as described below: 10.1. Axon may share Customer Data with third parties it employs to perform tasks on Axon’s behalf to provide products or services to Customer. 10.2. Axon may share Aggregated Survey Response with third parties, such as other Axon customers, local city agencies, private companies, or members of the public that are seeking a way to collect analysis on general policing and community trends. Aggregated Survey Response will not be reasonably capable of being associated with or reasonably be linked directly or indirectly to a particular individual. 11. License and Intellectual Property. Customer grants Axon, its affiliates, and assignees the irrevocable, perpetual, fully paid, royalty-free, and worldwide right and license to use Customer Data for internal use including but not limited to analysis and creation of derivatives. Axon may not release Customer Data to any third party under this right that is not aggregated and de-identified. Customer acknowledges that Customer will have no intellectual property right in any media, good or service developed or improved by Axon. Customer acknowledges that Axon may make any lawful use of My90 Data and any derivative of Customer Data including, without limitation, the right to monetize, redistribute, make modification of, and make derivatives of the surveys, survey responses and associated data, and Customer will have no intellectual property right in any good, service, media, or other product that uses My90 Data. 12. Customer Use of Aggregated Survey Response. Axon will make available to Customer Aggregated Survey Response and rights to use for any Customer purpose. 13. Data Subject Rights. Taking into account the nature of the Processing, Axon shall assist Customer by appropriate technical and organizational measures, insofar as this is reasonable, for the fulfilment of Customer's obligation to respond to a Data Subject Request regarding any Personal Data contained within My90 Customer Content. If in regard to My90 Customer Content, Axon receives a Data Subject Request from Customer's data subject to exercise one or more of its rights under applicable Data Protection Law, Axon will redirect the data subject within seventy-two (72) hours, to make its request directly to Customer. Customer will be responsible for responding to any such request. 14. Assistance with Requests Related to My90 Customer Content. With regard to the processing of My90 Customer Content, Axon shall, if not prohibited by applicable law, notify Customer without delay after receipt, if Axon: (a) receives a request for information from the Supervisory Authority or any other competent authority regarding My90 Customer Content; (b) receives a complaint or request from a third party regarding the obligations of Customer or Axon under applicable Data Protection Law; or (c) receives any other communication which directly or indirectly pertains to My90 Customer Content or the Processing or protection of My90 Customer Content. Axon 56 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 40 of 43 shall not respond to such requests, complaints, or communications, unless Customer has given Axon written instructions to that effect or if such is required under a statutory provision. In the latter case, prior to responding to the request, Axon shall notify Customer of the relevant statutory provision and Axon shall limit its response to what is necessary to comply with the request. 15. Axon Evidence Partner Sharing. If Axon Evidence partner sharing is used to share My90 Customer Content, Customer will manage the data sharing partnership with Axon and access to allow only for authorized data sharing with Axon. Customer acknowledges that any applicable audit trail on the original source data will not include activities and processing performed against the instances, copies or clips that has been shared with Axon. Customer also acknowledges that the retention policy from the original source data is not applied to any data shared with Axon. Except as provided herein, data shared with Axon may be retained indefinitely by Axon. 16. Data Retention. Phone numbers provided to Axon directly by Customer or at their direction, or by permitting My90 to access or connect to an information system or similar technology will be retained for twenty-four (24) hours. Axon will not delete Aggregated Survey Response for four (4) years following termination of this Agreement. There will be no functionality of My90 during these four (4) years other than the ability to submit a request to retrieve Aggregated Survey Response. Axon has no obligation to maintain or provide Aggregated Survey Response after these four years and may thereafter, unless legally prohibited, delete all Aggregated Survey Response. 17. Termination. Termination of an My90 Agreement will not result in the removal or modification of previously shared My90 Customer Content or the potential monetization of Survey Response and Aggregated Survey Response. 18. Managing Data Shared. Customer is responsible for: 18.1. Ensuring My90 Customer Content is appropriate for use in My90. This includes, prior to sharing: (a) applying any and all required redactions, clipping, removal of metadata, logs, etc. and (b) coordination with applicable public disclosure officers and related legal teams; 18.2. Ensuring that only My90 Customer Content that is authorized to be shared for the purposes outlined is shared with Axon. Customer will periodically monitor or audit this shared data; 18.3. Using an appropriately secure data transfer mechanism to provide My90 Customer Content to Axon; 18.4. Immediately notifying Axon if My90 Customer Content that is not authorized for sharing has been shared. Axon may not be able to immediately retrieve or locate all instances, copies or clips of My90 Customer Content in the event Customer requests to un-share previously shared My90 Customer Content; 19. Prior to enrollment in My90. Prior to enrolling in My90, Customer will: 19.1. determine how to use My90 in accordance with applicable laws and regulations including but not limited to consents, use of info or other legal considerations; 19.2. develop a set of default qualification criteria of what My90 Customer Content may be shared with Axon; and 19.3. assign responsibilities for managing what My90 Customer Content is shared with Axon and educate users on what data may or not be shared with Axon. 20. Customer Responsibilities. Customer is responsible for: 20.1. ensuring no My90 Customer Content or Customer end user’s use of My90 Customer Content or My90 violates this Agreement or applicable laws; 20.2. providing, and will continue to provide, all notices and has obtained, and will continue to obtain, all consents and rights necessary under applicable laws for Axon to process Customer Data in accordance with this Agreement; and 20.3. maintaining necessary computer equipment and Internet connections for use of My90. If Customer becomes aware of any violation of this Agreement by an end user, Customer will immediately terminate that end user’s access to My90. Customer will also maintain the security of end usernames and passwords and security and access by end users to My90 Customer Content. Customer is responsible for ensuring the configuration and utilization of My90 meets applicable Customer regulations and standards. Customer may not sell, transfer, or sublicense access to any other entity or person. Customer shall contact Axon 57 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 41 of 43 immediately if an unauthorized party may be using Customer's account or My90 Customer Content or if account information is lost or stolen. 21. Suspension. Axon may temporarily suspend Customer's or any end user’s right to access or use any portion or all of My90 immediately upon notice, if Customer or end user’s use of or registration for My90 may (a) pose a security risk to Axon products including My90, or any third-party; (b) adversely impact My90, the systems, or content of any other customer; (c) subject Axon, Axon’s affiliates, or any third-party to liability; or (d) be fraudulent. Customer remains responsible for all fees, if applicable, incurred through suspension. Axon will not delete My90 Customer Content or Aggregated Survey Response because of suspension, except as specified in this Agreement. 22. My90 Restrictions. Customer and Customer end users (including employees, contractors, agents, officers, volunteers, and directors), may not, or may not attempt to: 22.1. copy, modify, tamper with, repair, or create derivative works of any part of My90; 22.2. reverse engineer, disassemble, or decompile My90 or apply any process to derive any source code included in My90, or allow others to do the same; 22.3. access or use My90 with the intent to gain unauthorized access, avoid incurring fees or exceeding usage limits or quotas; 22.4. use trade secret information contained in My90, except as expressly permitted in this Agreement; 22.5. access My90 to build a competitive product or service or copy any features, functions, or graphics of My90; 22.6. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices) of Axon’s or Axon’s licensors on or within My90; or 22.7. use My90 to store or transmit infringing, libelous, or other unlawful or tortious material; to store or transmit material in violation of third-party privacy rights; or to store or transmit malicious code. 58 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 42 of 43 Schedule 1- Details of the Processing 1. Nature and Purpose of the Processing. To help Customer obtain feedback from individuals, such as members of their community, staff, or officers. Features of My90 may include: 1.1. Survey Tool where Customer may create, distribute, and analyze feedback from individuals it designates. Customer may designate members of the community, staff or officers from whom they would like to obtain feedback; 1.2. Creation of custom forms for surveys. Customer may select questions from a list of pre-drafted questions or create their own; 1.3. Distribution of survey via multiple distribution channels such as text message; 1.4. Ability to access and analyze Survey Response. Axon may also provide Customer Aggregated Survey Responses which contain analysis and insights from the Survey Response; 1.5. Direct integrations into information systems including Computer Aided Dispatch ("CAD"). This will enable Customer to share contact information easily and quickly with Axon of any individuals from whom it wishes to obtain feedback, enabling Axon to communicate directly with these individuals; 1.6. Data Dashboard Beta Test ("Data Dashboard") where Survey Response and Aggregated Survey Response will be displayed for Customer use. Customer will be able to analyze, interpret, and share results of the Survey Response. My90 may provide beta versions of the Data Dashboard that are specifically designed for Customer to test before they are publicly available; 1.7. Survey Responses will be aggregated and de-identified and may be subsequently distributed and disclosed through various mediums to: (1) Customer; (2) other Axon Customer; (3) private companies; and (4) members of the public. The purpose of disclosure is to provide ongoing insights and comparisons on general policing and community trends. Prior to disclosing this information, Axon will ensure that the Survey Response has been de-identified and aggregated or transformed so that it is no longer reasonably capable of being associated with, or could reasonably be linked directly or indirectly to a particular individual; and 1.8. Provide services and materials to engage Customer stakeholders, market the partnership to the public, and facilitate training. 59 Master Services and Purchasing Agreement for Customer Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal Version: 21 Release Date: 4/1/2024 Page 43 of 43 Axon Event Offer Appendix If the Agreement includes the provision of, or Axon otherwise offers, ticket(s), travel and/or accommodation for select events hosted by Axon (“Axon Event”), the following shall apply: 10. General. Subject to the terms and conditions specified below and those in the Agreement, Axon may provide Customer with one or more offers to fund Axon Event ticket(s), travel and/or accommodation for Customer-selected employee(s) to attend one or more Axon Events. By entering into the Agreement, Customer warrants that it is appropriate and permissible for Customer to receive the referenced Axon Event offer(s) based on Customer ’s understanding of the terms and conditions outlined in this Axon Event Offer Appendix. 11. Attendee/Employee Selection. Customer shall have sole and absolute discretion to select the Customer employee(s) eligible to receive the ticket(s), travel and/or accommodation that is the subject of any Axon Event offer(s). 12. Compliance. It is the intent of Axon that any and all Axon Event offers comply with all applicable laws, regulations and ethics rules regarding contributions, including gifts and donations. Axon’s provision of ticket(s), travel and/or accommodation for the applicable Axon Event to Customer is intended for the use and benefit of Customer in furtherance of its goals, and not the personal use or benefit of any official or employee of Customer. Axon makes this offer without seeking promises or favoritism for Axon in any bidding arrangements. Further, no exclusivity will be expected by either party in consideration for the offer. Axon makes the offer with the understanding that it will not, as a result of such offer, be prohibited from any procurement opportunities or be subject to any reporting requirements. If Customer’s local jurisdiction requires Customer to report or disclose the fair market value of the benefits provided by Axon, Customer shall promptly contact Axon to obtain such information, and Axon shall provide the information necessary to facilitate Customer's compliance with such reporting requirements. 13. Assignability. Customer may not sell, transfer, or assign Axon Event ticket(s), travel and/or accommodation provided under the Agreement. 14. Availability. The provision of all offers of Axon Event ticket(s), travel and/or accommodation is subject to availability of funds and resources. Axon has no obligation to provide Axon Event ticket(s), travel and/or accommodation. 15. Revocation of Offer. Axon reserves the right at any time to rescind the offer of Axon Event ticket(s), travel and/or accommodation to Customer if Customer or its selected employees fail to meet the prescribed conditions or if changes in circumstances render the provision of such benefits impractical, inadvisable, or in violation of any applicable laws, regulations, and ethics rules regarding contributions, including gifts and donations 60 Axon Enterprise, Inc.Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 1 5/7/2024 To: South Miami Police Department Re: Sole Source Letter for Axon Enterprise, Inc.’s TASER Energy Weapons, Axon brand products, and Axon Evidence (Evidence.com)Data Management Solutions A sole source justification exists because the following goods and services required to satisfy the agency’s needs are only manufactured and available for purchase from Axon Enterprise. Axon is also the sole distributor and retailer of all TASER brand products for the agency identified in this letter. TASER Energy Weapon Descriptions TASER 10 Energy Weapon Multi-shot energy weapon Detachable magazine holding 10 TASER 10 Cartridges 45-foot (13.7-meter) range High-efficiency flashlight Green LASER sight Central Information Display (CID): Displays mission critical data such as remaining battery energy, burst time, and cartridge status. Weapon logs TASER Weapons Dock connected to Axon Evidence (Evidence.com) services Onboard self-diagnostic and system status monitoring and reporting Real-time clock updated when the battery pack is plugged into the TASER Weapons Dock Ambidextrous selector switch Can be configured by the agency to alert Axon camera systems The trigger activates a single cycle (approximately five seconds). Holding the trigger down will continue the discharge beyond the standard cycle (unless configured by the agency to stop at five seconds). The energy weapon cycle can be stopped by placing the safety switch in the down (SAFE) position. Compatible with TASER 10 Cartridges only TASER 7 Energy Weapon Multiple-shot energy weapon High-efficiency flashlight Close Quarter and Standoff cartridges Green LASER and dual red LASERs that adjust for cartridge angle Arc switch enables drive-stun with or without a TASER 7 Cartridge installed Central Information Display (CID): Displays mission critical data such as remaining battery energy, burst time, and cartridge status. Weapon logs 61 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 2 TASER Weapons Dock connected to Axon Evidence (Evidence.com) services Onboard self-diagnostic and system status monitoring and reporting Real-time clock updated when the battery pack is plugged into the TASER Weapons Dock Ambidextrous safety switch Can be configured by the agency to alert Axon camera systems The trigger activates a single cycle (approximately five seconds). Holding the trigger down will continue the discharge beyond the standard cycle (unless configured by the agency to stop at five seconds). The energy weapon cycle can be stopped by placing the safety switch in the down (SAFE) position. Compatible with TASER 7 Cartridges only TASER 7 CQ Energy Weapon Multiple-shot energy weapon for agencies that deploy energy weapons mostly at close quarters (CQ) High-efficiency flashlight Close Quarter cartridges Arc switch enables drive-stun with or without a TASER 7 Cartridge installed Central Information Display (CID): Displays mission critical data such as remaining battery energy, burst time, and cartridge status. Weapon logs TASER Weapons Dock connected to Axon Evidence (Evidence.com) services Onboard self-diagnostic and system status monitoring and reporting Real-time clock updated when the battery pack is plugged into the TASER Weapons Dock Ambidextrous safety switch Can be configured by the agency to alert Axon camera systems The trigger activates a single cycle (approximately five seconds). Holding the trigger down will continue the discharge beyond the standard cycle (unless configured by the agency to stop at five seconds). The energy weapon cycle can be stopped by placing the safety switch in the down (SAFE) position. Compatible with 12-degree TASER 7 Cartridges only X2 Energy Weapon Multiple-shot energy weapon High efficiency flashlight Static dual LASERs (used for target acquisition) ARC switch enables drive-stun with or without a Smart Cartridge installed Central Information Display (CID): Displays mission-critical data such as remaining battery energy, burst time, operating mode, and user menu to change settings and view data on a yellow-on-black display The Trilogy log system records information from a variety of sensors into three data logs: Event log, Pulse log, and Engineering log. Data can be downloaded using a universal serial bus (USB) data interface module connected to a personal computer (PC). Data may be transferred to Evidence.com services. Real-time clock with back-up battery Onboard self-diagnostic and system status monitoring and reporting Ambidextrous safety switch 62 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 3 Capable of audio/video recording with optional TASER CAM HD recorder The trigger activates a single cycle (approximately five seconds). Holding the trigger down will continue the discharge beyond the standard cycle (except when used with an APPM or TASER CAM HD AS). The energy weapon cycle can be stopped by placing the safety switch in the down (SAFE) position Compatible with TASER Smart Cartridges only X26P Energy Weapon High efficiency flashlight Red LASER (used for target acquisition) Central Information Display (CID): Displays data such as calculated remaining energy, burst time, and notifications The Trilogy log system records information from a variety of sensors into three data logs: Event log, Pulse log, and Engineering log. Data can be downloaded using a universal serial bus (USB) data interface module connected to a personal computer (PC). Data may be transferred to Evidence.com services. Real-time clock with back-up battery Onboard self-diagnostic and system status monitoring and reporting Ambidextrous safety switch Capable of audio/video recording with optional TASER CAM HD recorder The trigger activates a single cycle (approximately five seconds). Holding the trigger down will continue the discharge beyond the standard cycle (except when used with an APPM or TASER CAM HD AS). The energy weapon cycle can be stopped by placing the safety switch in the down (SAFE) position. Compatible with TASER standard series cartridges Axon Signal Performance Power Magazine (SPPM) Battery pack for the X2 and X26P conducted energy weapons Shifting the safety switch from the down (SAFE) to the up (ARMED) positions sends a signal from the SPPM. Upon processing the signal, an Axon system equipped with Axon Signal technology transitions from the BUFFERING to EVENT mode. Axon Signal technology only works with Axon cameras. TASER Brand Energy Weapon Model Numbers 1. Energy Weapons: TASER 10 Models: 100390, 100391 TASER 7 Models: 20008, 20009, 20010, and 20011 TASER 7 CQ Models 20213, 20214 TASER X2 Models: 22002 and 22003 TASER X26P Models: 11002 and 11003 2. Optional Extended Warranties for Energy Weapons: TASER 7 – 4-year extended warranty, item number 20040 X2 – 4-year extended warranty, item number 22014 X26P – 2-year extended warranty, item number 11008 X26P – 4-year extended warranty, item number 11004 3. TASER 7 Cartridges (compatible with the TASER 7; required for this Energy Weapon to 63 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 4 function in the probe deployment mode) Standoff cartridge, 3.5 degrees, Model 22175 Close Quarter cartridge, 12 degrees, Model 22176 Hook and Loop Training (HALT) cartridge, 3.5 degrees, Model 22177 Hook and Loop Training (HALT) cartridge, 12 degrees, Model 22178 Inert cartridge, 3.5 degrees, Model 22179 Inert cartridge, 12 degrees, Model 22181 4. TASER 10 Magazines TASER 10 live duty magazine (black), item number 100393 TASER 10 Hook and Loop Training (HALT) magazine (blue), item number 100394 TASER 10 live training magazine (purple), item number 100395 TASER 10 inert training magazine (red), item number 100396 5. TASER 10 Cartridges (compatible with the TASER 10, required for this energy weapon to function in the probe deployment mode) TASER 10 live cartridge, item number 100399 TASER 10 HALT cartridge, item number 10400 TASER 10 inert cartridge, item number 100401 6. TASER standard cartridges (compatible with the X26P; required for this energy weapon to function in the probe deployment mode): 15-foot Model: 22188 21-foot Model: 22189 21-foot non-conductive Model: 44205 25-foot Model: 22190 7. TASER Smart cartridges (compatible with the X2; required for this energy weapon to function in the probe deployment mode): 15-foot Model: 22184 25-foot Model: 22185 25-foot inert simulation Model: 22155 25-foot non-conductive Model: 22157 8. Battery Packs for TASER 7 and TASER 10 energy weapons: Tactical battery pack Model 22018 Compact battery pack Model 22019 Non-Rechargeable battery pack Model 22020 Disconnect battery pack Model 20027 9. TASER CAM HD recorder Model: 26810 (full HD video and audio) and TASER CAM HD with AS (automatic shut-down feature) Model: 26820. The TASER CAM HD is compatible with both the X26P and X2 energy weapons. TASER CAM HD replacement battery Model: 26764 TASER CAM HD Download Kit Model: 26762 TASER CAM HD optional 4-year extended warranty, item number 26763 10. Battery Packs for X26P and X2 Energy Weapons: Performance Power Magazine (PPM) Model: 22010 64 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 5 Tactical Performance Power Magazine (TPPM) Model: 22012 Automatic Shut-Down Performance Power Magazine (APPM) Model: 22011 eXtended Performance Power Magazine (XPPM) Model: 11010 eXtended Automatic Shut-Down Performance Power Magazine (XAPPM) Model: 11015 Axon Signal Performance Power Magazine (SPPM) Model: 70116 11. TASER Weapons Dock, used with TASER 7 and TASER 10 battery packs: TASER Weapons Dock Core and Multi-bay Module: 74200 TASER Weapons Dock Core and Single-bay Module: 74201 TASER Weapons Dock Single Bay Dataport: 74208 12. TASER Dataport Download Kits: Dataport Download Kit for the X2 and X26P Model: 22013 13. TASER Blast Door Repair Kit Model 44019 and TASER Blast Door Replenishment Kit Model 44023 14. Energy Weapon Holsters: Right-hand TASER 10 holster by Safariland Model: 100611 Left-hand TASER 10 holster by Safariland Model: 100613 Right-hand TASER 10 holster by Blade-Tech Model: 100614 Left-hand TASER 10 holster by Blade-Tech Model: 100615 Right-hand TASER 10 holster by BLACKHAWK Model: 100616 Left-hand TASER 10 holster by BLACKHAWK Model: 100617 Ambidextrous TASER 10 holster by So-Tech Model: 100621 Right-hand TASER 7 holster by Safariland Model: 20063 Left-hand TASER 7 holster by Safariland Model: 20068 Right-hand TASER 7 holster with cartridge carrier by Safariland Model: 20160 Left-hand TASER 7 holster by with cartridge carrier by Safariland Model: 20161 Right-hand X2 holster by BLACKHAWK Model: 22501 Left-hand X2 holster by BLACKHAWK Model: 22504 Right-hand X26P holster by BLACKHAWK Model: 11501 Left-hand X26P holster by BLACKHAWK Model: 11504 15. Enhanced HALT Suit Model: 100623 16. TASER Simulation Suit II Model 44550 17. TASER 7 conductive target Model: 80087 18. Blue X26P Demonstrator/LASER Pointer Model: 11023 65 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 6 Axon Digital Evidence Solution Description Axon Body 4 Video Camera (DVR) Improved, 160-degree field of view Upgraded sensor provides sharper, more detailed images Full-shift battery, even when using Axon Respond real-time services Bi-directional communications with Watch Me button allowing support teams to view wearer’s footage. (Requires Axon Respond) Real-time support allows wearer to view user locations on live maps, receive alerts, and view live streams. (Requires Axon Respond location services) Faster recharging Optional point-of-view (Flex POV) camera module Thirteen-hour battery Up to 120-second buffering period to record footage before pressing the record button Simplified registration Axon Body 3 Video Camera (DVR) Improved video quality with reduced motion blur and better low-light performance Multi-mic audio—four built-in microphones Wireless upload option Gunshot detection and alerts Streaming audio and video capability “Find my camera” feature Verbal transcription with Axon Records End-to-end encryption Twelve-hour battery Up to 120-second buffering period to record footage before pressing record button Axon Flex 2 Video Camera Video playback on mobile devices in the field via Bluetooth pairing Retina Low Light capability sensitive to less than 0.1 lux Audio tones to alert user of usage Low SD, high SD, low HD, and high HD resolution (customizable by the agency) Up to 120-second buffering period to record footage before pressing record button Multiple mounting options using magnetic attachment: head, collar, shoulder, helmet, ball cap, car dash,and Oakley sunglass mounts available 120-degree diagonal field of view camera lens, 102-degree horizontal field of view, and 55-degree vertical field of view Axon Flex 2 Controller 12+ hours of battery operation per shift (even in recording mode) LED lights to show current battery level and operating mode Haptic notification available Tactical beveled button design for use in pocket Compatible with Axon Signal technology 66 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 7 Axon Air System Purpose-built solution for law enforcement UAV programs Supported applications on iOS and Android Automated tracking of pilot, aircraft, and flight logs Unlimited Storage of UAV data in Axon Evidence (Evidence.com) In application ingestion of data in Axon Evidence (Evidence.com) Axon Respond integration for live streaming and situational awareness Axon Body 2 Video Camera Video playback on mobile devices in the field via Bluetooth pairing Retina Low Light capability sensitive to less than 1 lux Audio tones and haptic (vibration) notification to alert user of usage Audio mute during event option Wi-Fi capability High, medium, and low quality recording available (customizable by the agency) Up to 2-minute buffering period to record footage before pressing record button Multiple mounting options using holster attachment: shirt, vest, belt, and dash mounts available 12+ hours of battery operation per shift (even in recording mode) LED lights to show current battery level and operating mode 143-degree lens Includes Axon Signal technology Axon Fleet 3 Camera High-definition Dual-View Camera with panoramic field of view, 12x zoom, and AI processing for automatic license plate reader (ALPR) High-definition Interior Camera with infrared illumination for back seat view in complete darkness Wireless Mic and Charging Base for capturing audio when outside of vehicle Fleet Hub with connectivity, global navigation satellite system (GNSS), secure solid- state storage, and Signal inputs Automatic transition from Buffering to Event mode with configurable Signals Video Recall records last 24 hours of each camera in case camera not activated for an event Intuitive mobile data terminal app, Axon Dashboard, for controlling system, reviewing video, quick tagging, and more Ability to efficiently categorize, play back and share all video and audio alongside other digital files on Evidence.com Multi-cam playback, for reviewing up to four videos, including body-worn and in-car footage, at the same time Fully integrated with Evidence.com services and Axon devices Automatic time synchronization with all Axon Fleet and other Axon on-officer cameras allows for multi-camera playback on Evidence.com. Prioritized upload to Evidence.com of critical event videos via 4G/LTE Wireless alerts from the TASER CEW Signal Performance Power Magazine (SPPM) and Signal Side Arm (SSA). Best-in-class install times, wireless updates and quick remote troubleshooting Optional Axon Respond live stream, alerts, and location updates for situational 67 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 8 awareness Optional Axon ALPR hotlist alerts, plate read retention, and investigative search Axon Fleet 2 Camera Fully integrated with Axon Evidence services and Axon devices Automatic time synchronization with other Axon Fleet and Axon on-officer cameras allows for multi-camera playback on Axon Evidence. Immediate upload to Axon Evidence of critical event videos via 4G/LTE Wireless alerts from the TASER energy weapon Signal Performance Power Magazine (SPPM). Automatic transition from BUFFERING to EVENT mode in an emergency vehicle equipped with the Axon Signal Unit Decentralized system architecture without a central digital video recorder (DVR). Cameras that function independently and communicate wirelessly with the computer in the vehicle (MDT, MDC, MDU) for reviewing, tagging and uploading video. Wireless record alert based on Bluetooth communication from Axon Signal Vehicle when a configured input is enabled (e.g. emergency light, siren, weapon rack, etc.). Receives alerts from Axon Signal Sidearm. Plug-And-Play design allowing for cameras to be easily replaced and upgraded. Ability for an unlimited number of agency vehicles recording in the same vicinity with an Axon Fleet system to be automatically associated with one another when reviewing video in the video management platform. This feature is also supported across body cameras. Axon Signal Unit (ASU) Communications device that can be installed in emergency vehicles. With emergency vehicle light bar activation, or other activation triggers, the Axon Signal Unit sends a signal. Upon processing the signal, an Axon system equipped with Axon Signal technology transitions from the BUFFERING to EVENT mode. Axon Signal Performance Power Magazine (SPPM) Battery pack for the TASER X2 and X26P conducted electrical weapons Shifting the safety switch from the down (SAFE) to the up (ARMED) positions sends a signal from the SPPM. Upon processing the signal, an Axon system equipped with Axon Signal technology transitions from the BUFFERING to EVENT mode. Axon Signal technology only works with Axon cameras. Axon Signal Sidearm Sensor Can be installed on common duty holsters Drawing a service handgun from the holster sends a signal from the Axon Signal Sidearm sensor. Upon processing the signal, an Axon system equipped with Axon Signal technology transitions from the BUFFERING to EVENT mode. Axon Interview Solution High-definition cameras and microphones for interview rooms Covert or overt camera installations Touch-screen user interface Motion-based activation Up to 7-minute pre- and post-event buffering period 68 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 9 Full hardware and software integration Upload to Axon Evidence services Interview room files can be managed under the same case umbrella as files from Axon on-officer cameras and Axon Fleet cameras; i.e., Axon video of an arrest and interview room video are managed as part of the same case in Axon Evidence Dual integration of on-officer camera and interview room camera with Axon Evidence digital evidence solution Axon Signal Technology Sends a broadcast of status that compatible devices recognize when certain status changes are detected Only compatible with TASER and Axon products Axon Dock Automated docking station uploads to Axon Evidence services through Internet connection No computer necessary for secure upload to Axon Evidence Charges and uploads simultaneously The Axon Dock is tested and certified by TUV Rheinland to be in compliance with UL 60950-1: 2007 R10.14 and CAN/ CSA-C22.2 N0.60950-l-07+Al:2011+A2:2014 Information Technology Equipment safety standards. Axon Evidence Data Management System Software as a Service (SaaS) delivery model that allows agencies to manage and share digital evidence without local storage infrastructure or software needed SaaS model reduces security and administration by local IT staff: no local installation required Automatic, timely security upgrades and enhancements deployed to application without the need for any local IT staff involvement Securely share digital evidence with other agencies or prosecutors without creating copies or requiring the data to leave your agency’s domain of control Controlled access to evidence based on pre-defined roles and permissions and pre- defined individuals Password authentication includes customizable security parameters: customizable password complexity, IP-based access restrictions, and multi-factor authentication support Automated category-based evidence retention policies assists with efficient database management Ability to recover deleted evidence within seven days of deletion Stores and supports all major digital file types: .mpeg, .doc, .pdf, .jpeg, etc. Requires NO proprietaryfile formats Ability to upload files directly from the computer to Axon Evidence via an Internet browser Data Security: Robust Transport Layer Security (TLS) implementation for data in transit and 256-bit AES encryption for data in storage Security Testing: Independent security firms perform in-depth security and penetration testing Reliability: Fault- and disaster-tolerant infrastructure in at least 4 redundant data centers in both the East and West regions of the United States 69 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 10 Chain-of-Custody: Audit logs automaticallytrack all system and user activity. These logs cannot be edited or deleted, even by account administrators and IT staff Protection: With no on-site application, critical evidence stored in Axon Evidence is protected from local malware that may penetrate agency infrastructure Stability: Axon Enterprise is a publicly traded company with stable finances and funding, reducing concerns of loss of application support or commercial viability Application and data protected by a CJIS and ISO 27001 compliant information security program Dedicated information security department that protects Axon Evidence and data with security monitoring, centralized event log analysis and correlation, advanced threat and intrusion protection, and incident response capabilities Redact videos easily within the system, create tags, markers and clips, search 7 fields in addition to 5 category-based fields, create cases for multiple evidence files Axon Evidence for Prosecutors All the benefits of the standard Axon Evidence services Ability to share information during the discovery process Standard licenses available for free to prosecutors working with agencies already using Axon Evidence services Unlimited storage for data collected by Axon cameras and Axon Capture Attorney Premier All the benefits Axon Evidence for Prosecutors Purpose-built user interface optimizes evidence management, review functionalities, and case relevant information Unlimited AI transcription of playable video and audio files Native image and PDF redaction software Ability to natively play a wide variety of 3rd party video codecs (CCTV) and extract file into an MP4 Ability to obtain evidence directly from members of the community via secure web link Unlimited storage and data collected and shared by Axon partner agencies via Axon Evidence (Evidence.com) Available unlimited 3rd party data source storage plan Pro Licenses – all users have access to pro license features, including the Redaction Studio, Transcription Assistant, and Multi-Cam, and Reporting functionalities Transcription is Unlimited and automatic (i.e. all videos ingested into Attorney Premier are automatically transcribed) Discovery module designed to optimize all aspects of discovery management Axon Capture Application Free app for iOS and Android mobile devices Allows users to capture videos, audio recordings, and photos and upload these files to their Axon Evidence account from the field Allows adding metadata to these files, such as: Category, Title, Case ID, and GPS data Axon Commander Services On-premises data management platform 70 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 11 Chain of custody reports with extensive audit trail Automated workflows, access control, storage, and retention Compatible with multiple file formats Axon View Application Free app for iOS and Android mobile devices Allows user to view the camera feed from a paired Axon Body, Axon Body 2, Axon Flex, or Axon Flex 2 camera in real-time Allows for playback of videos stored on a paired Axon Body, Axon Body 2, Axon Flex, or Axon Flex 2 system Allows adding meta-data to videos, such as: Category, Title, Case ID, and GPS data Axon Records Continuously improving automated report writing by leveraging AI and ML on officer recorded video, photo, and audio from BWC, In-Car, Mobile App (Axon Capture), or other digital media Collaborative report writing through instantly synced workspaces allowing officers to delegate information gathering on scene Instant access to records allowing detectives to begin their investigation and records clerks to update information exchanges on things like missing people or stolen property as soon as possible Complete leveraging of Axon Evidence sharing to allow fast, efficient, digital, and secure sharing of records and cases to DAs and Prosecutors Robust API and SDK allows data to be easily ingested and pushed out to other systems—preventing data silos Deep integration with Axon Evidence putting video at the heart of the record and automating the process of tagging and categorizing digital evidence stored in Axon Evidence Automatic association of digital evidence to the record and incident through Axon Evidence integration In context search of master indexes (people, vehicles, locations, charges)— promoting efficient report writing through prefilling of existing data which promotes clean and deduped data in the system Quick views for users to track calls for service and reports in draft, ready for review, kicked back for further information, or submitted to Records for archiving. Federal and State IBRS fields are captured and validated—ensuring the officer knows what fields to fill and what information needs to be captured Intuitive validation ensures officers know what information to submit without being burdened by understanding the mapping of NIBRS to state or local crime codes Ability to create custom forms and add custom fields to incident reports—allowing your agency to gather the information you find valuable Software as a Service (SaaS) delivery model that allows agencies to write, manage, and share digital incident reports without local storage infrastructure or software needed SaaS model reduces security and administration by local IT staff: no local installation required Automatic, timely security upgrades and enhancements deployed to application without the need for any local IT staff involvement Securely share records and cases with other agencies or prosecutors without 71 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 12 creating copies or requiring the data to leave your agency’s domain of control Controlled access based on pre-defined users, groups, and permissions Password authentication includes customizable security parameters: customizable password complexity, IP-based access restrictions, and multi-factor authentication support Security Testing: Independent security firms perform in-depth security and penetration testing Reliability: Fault- and disaster-tolerant infrastructure in at least 4 redundant data centers in both the East and West regions of the United States Chain-of-Custody: Audit logs automatically track all system and user activity. These logs cannot be edited or deleted, even by account administrators and IT staff Axon Standards Internal affairs and professional standards reporting Customizable information display, including custom forms Customizable workflows and user groups Automated alerts Compatible with digital documents, photos, and videos Connection with Transcription (beta) Shared Index with evidence.com and Records Data Warehouse allowing custom summary reports and integration into 3rd party analytic tools. Workflow analytics to provide SLA on throughputs Integration with the TASER 7 energy weapon for automatically pulling firing logs (alpha) Available as an option for Axon Records Automatically bundled with Officer Safety Plan 7+ Axon Professional Services Dedicated implementation team Project management and deployment best practices aid Training and train-the-trainer sessions Integration services with other systems Axon Auto-Transcribe Transcribes audio to text, producing a time-synchronized transcript of incidents Allows searches for keywords (e.g., names, and addresses) Embedded time stamps when critical details were said and events occurred Produce transcripts in substantially less time than with manual methods Pull direct quotes and witness statements directly into reports Axon Support Engineer: Dedicated Axon Regional/Resident Support Engineer Services Quarterly onsite visits Solution and Process Guidance custom to your agency White-Glove RMA and TAP (if applicable) Service for devices Monthly Product Usage Analysis Resident Support Engineer also includes onsite product maintenance, 72 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 13 troubleshooting, and beta testing assistance Axon Respond for Dispatch (CAD) Integration with Axon Respond for Devices (Axon Body 3) for location and/or live streaming in CAD. Integration with TASER 7 CEW devices for enhanced situational awareness. Native ESRI based mapping with ability to connect to ESRI online communities and your agency’s local ArcGIS data. SaaS model reduces security and administration by local IT staff: no local installation Robust API and SDK allows data to be easily ingested and pushed out to other systems -- preventing data silos. Complete leveraging of Axon Evidence (evidence.com) sharing to allow fast, efficient, digital and secure sharing of data to DAs and Prosecutors. Future versions/enhancements included with minimal down time and no need to purchase an upgrade to the latest version. Native integration with Axon Records. Reliability: Fault – and disaster – tolerant infrastructure in at least four redundant data centers in both the East and West regions of the United States. Security Testing: Independent security firms perform in depth security and penetration testing. Automatic, timely security upgrades and enhancements deployed to application without the need for any local IT staff involvement. Axon Investigate Video analysis software Compatible with video from cell phones, on-officer cameras, in-car camera systems, social media, and other sources Oriented to investigators and prosecutors Integration with Axon Evidence services Automatically identify video file codecs, formats, hash values, and other metadata Automatically determine the required codec necessary to play a wide variety of video formats Play forwards/backwards and fast forward through almost any video file Scrub forwards/backwards through almost any video file Mark and auto export an unlimited number of tagged video frames Create subclips from any readable media Batch transcode files to standard file formats (including uncompressed, lossless h.264, wmv, and more) Add filters to transcode workflow (including resize, deinterlace, pad, crop, blur, concatenate, etc.) Provide enhancement capabilities, such as stabilization, brightness adjustments, and frame averaging Produce dynamic frame analysis spreadsheets to xml documents Validate results compared with hexadecimal analysis tools Build and share workflows with other users Transcode files directly to Avid Media Composer projects Identify duplicate files in any folder based on md5 hash 73 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 14 Produce detailed written reports via interactive PDF with embedded video and image content within iNPUT-ACE Extract I-frames Decimate Canvas Editor (picture-in-picture) Add raw FFmpeg arguments Perform four types of macroblock analysis o 4x4 prediction removed o 8x8 prediction removed o Color coded block types o Quantization parameter evaluation Offered iNPUT-ACE Software (from Axon Enterprise) Variable frame rate (VFR) lightboard designed to accurately calculate time and vehicle speed from any video surveillance camera. This feature is designed to eliminate common errors that might occur during calculations based on frame rate. Camera match overlay tool that provides margin of error reports based on scanner, calibration, and resolution accuracy (e.g., a margin of error of +0.5 feet) for data collected from footage. Axon Justice Productivity tool for prosecutors and defense attorneys Streamlined evidence management Unlimited Auto-Transcribe for audio and video Discovery workflows, fully integrated with Axon Evidence services Axon Evidence conversion and playback tools for third-party video, including body- worn, in-car, interview room, and CCTV video Chain of custody reports with extensive audit trail Free sharing with partners Customer-defined data retention policies Axon Customer Support Online and email-based support available 24/7 Human phone-based support available Monday–Friday 7:00 AM–5:00 PM MST; support is located in Scottsdale, AZ, USA Library of webinars available 24/7 Remote-location troubleshooting Axon Brand Model Numbers 1. Axon Body 4 Cameras: Axon Body 4 Camera Model: 100147 Axon Body 4 Flex POV Module Model: 100200 74 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 15 2. Axon Body 3 Camera Model: 73202 3. Axon Flex 2 Cameras: Axon Flex 2 Camera (online) Model: 11528 Axon Flex 2 Camera (offline) Model: 11529 4. Axon Flex 2 Controller Model: 11532 5. Axon Flex 2 USB Sync Cable Model: 11534 6. Axon Flex 2 Coiled Cable, Straight to Right Angle, 48″(1.2 m) 7. Axon Flex 2 Camera Mounts: Oakley Flak Jacket Kit Model: 11544 Collar Mount Model: 11545 Oakley Clip Model: 11554 Epaulette Mount Model: 11546 Ballcap Mount Model: 11547 Ballistic Vest Mount Model: 11555 8. Universal Helmet Mount Model: 11548 9. Axon Air System with Axon Evidence (Evidence.com) 5-Year License Model: 12332 10. Axon Body 2 Camera Model: 74001 11. Axon Flex 2 Controller and Axon Body 2 Camera Mounts: Z-Bracket, Men’s, Axon RapidLock Model: 74018 Z-Bracket, Women’s Axon RapidLock Model: 74019 Magnet, Flexible, Axon RapidLock Model: 74020 Magnet, Outerwear, Axon RapidLock Model: 74021 Small Pocket, 4″ (10.1 cm), Axon RapidLock Model: 74022 Large Pocket, 6″ (15.2 cm), Axon RapidLock Model: 74023 MOLLE Mount, Single, Axon RapidLock Model: 11507 MOLLE Mount, Double, Axon RapidLock Model: 11508 Belt Clip Mount, Axon RapidLock Model: 11509 12. Axon Fleet Camera Axon Fleet 2 Front Camera: 71079 Axon Fleet 2 Front Camera Mount: 71080 Axon Fleet 2 Rear Camera: 71081 Axon Fleet 2 Rear Camera Controller: 71082 Axon Fleet 2 Rear Camera Controller Mount: 71083 Axon Fleet Battery System: 74024 Axon Fleet Bluetooth Dongle: 74027 Axon Fleet 3 Dual View Camera: 72000 Axon Fleet 3 Interior Camera: 72037 Axon Fleet Hub: 72010 13. Axon Signal Unit Model: 70112 75 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 16 14. Axon Dock Models: Axon Body 3 Dock – 8-Bay Model AX1026 Axon Body 3 Dock – 1-Bay Model AX1027 Power cord for Axon Body 3 6-Bay and Axon Body 2 6-Bay and 1-Bay Docks Model: 71019 Axon Dock – Individual Bay and Core for Axon Flex 2 Axon Dock – 6-Bay and Core for Axon Flex 2 Individual Bay for Axon Flex 2 Model: 11538 Core (compatible with all Individual Bays and 6-Bays) Model: 70027 Wall Mount Bracket Assembly for Axon Dock: 70033 Axon Dock – Individual Bay and Core for Axon Body 2 and Axon Fleet Model 74009 Axon Dock – 6-Bay and Core for Axon Body 2 and Axon Fleet Model 74008 Individual Bay for Axon Body 2 and Axon Fleet Model: 74011 Axon Signal Performance Power Magazine (SPPM) Model: 70116 Axon Brand Model Numbers 1. Axon Body 3 Camera Model: 73202 2. Axon Flex 2 Cameras: Axon Flex 2 Camera (online) Model: 11528 Axon Flex 2 Camera (offline) Model: 11529 3. Axon Flex 2 Controller Model: 11532 4. Axon Flex 2 USB Sync Cable Model: 11534 5. Axon Flex 2 Coiled Cable, Straight to Right Angle, 48″(1.2 m) 6. Axon Flex 2 Camera Mounts: Oakley Flak Jacket Kit Model: 11544 Collar Mount Model: 11545 Oakley Clip Model: 11554 Epaulette Mount Model: 11546 Ballcap Mount Model: 11547 Ballistic Vest Mount Model: 11555 Universal Helmet Mount Model: 11548 7. Axon Body 2 Camera Model: 74001 8. Axon Body 2 Camera Mounts: Axon RapidLock Velcro Mount Model: 74054 9. Axon Flex 2 Controller and Axon Body 2 Camera Mounts: Z-Bracket, Men’s, Axon RapidLock Model: 74018 76 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 17 Z-Bracket, Women’s Axon RapidLock Model: 74019 Magnet, Flexible, Axon RapidLock Model: 74020 Magnet, Outerwear, Axon RapidLock Model: 74021 Small Pocket, 4″ (10.1 cm), Axon RapidLock Model: 74022 Large Pocket, 6″ (15.2 cm), Axon RapidLock Model: 74023 MOLLE Mount, Single, Axon RapidLock Model: 11507 MOLLE Mount, Double, Axon RapidLock Model: 11508 Belt Clip Mount, Axon RapidLock Model: 11509 10. Axon Air System with Axon Evidence (Evidence.com) 5-Year License Model: 12332 11. Axon Fleet 2 Camera Axon Fleet 2 Front Camera: 71079 Axon Fleet 2 Front Camera Mount: 71080 Axon Fleet 2 Rear Camera: 71081 Axon Fleet 2 Rear Camera Controller: 71082 Axon Fleet 2 Rear Camera Controller Mount: 71083 Axon Fleet Battery System: 74024 Axon Fleet Bluetooth Dongle: 74027 12. Axon Signal Unit Model: 70112 13. Axon Dock Models: Axon Dock – Individual Bay and Core for Axon Flex 2 Axon Dock – 6-Bay and Core for Axon Flex 2 Individual Bay for Axon Flex 2 Model: 11538 Core (compatible with all Individual Bays and 6-Bays) Model: 70027 Wall Mount Bracket Assembly for Axon Dock: 70033 Axon Dock – Individual Bay and Core for Axon Body 2 and Axon Fleet Model 74009 Axon Dock – 6-Bay and Core for Axon Body 2 and Axon Fleet Model 74008 Individual Bay for Axon Body 2 and Axon Fleet Model: 74011 Axon Dock – 1-Bay for Axon Body 3 Model: 71104 Axon Dock – 8-Bay for Axon Body 3 Model: 74210 Axon Dock – Individual Bay for Axon Body 4 Model: 100201 Axon Dock – Multi-Bay for Axon Body 4 Model: 100206 TASER 7 Warranties 1. Tactical Battery Pack Model 20041 2. TASER 7 Dock and Core Warranty Model: 20042 3. TASER 7 Single Bay Dock and Core Warranty Model: 20047 Axon Product Packages 1.Officer Safety Plan:Includes an X2 or X26P energy weapon, Axon camera and Dock upgrade, and Evidence.com license and storage. See your Sales Representative for further details and Model numbers. 77 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 18 2.Officer Safety Plan 7: Includes a TASER 7 energy weapon, Axon Body 3 camera, Axon Dock, Axon Camera and Dock upgrade, Axon Evidence (Evidence.com) licenses and storage, Axon Respond, and Axon Records Core. 3.Officer Safety Plan 7 Plus: Includes a TASER 7 energy weapon, Axon Body 3 camera, Axon Evidence (Evidence.com) licenses and storage, Axon Records Core, Axon Respond +, Axon Auto-Tagging Services, Axon Performance, Axon Citizen for Communities, Axon Redaction Assistant, and Axon Signal Sidearm. 4.Officer Safety Plan 7 Plus Premium: Includes a TASER 7 energy weapon, Axon Body 3 camera, Axon Evidence (Evidence.com) licenses and storage, Axon Records Core, Axon Respond +, Axon Auto-Tagging Services, Axon Performance, Axon Citizen for Communities, Axon Redaction Assistant, Axon Signal Sidearm, Axon Auto-Transcribe, Axon VR Training, and unlimited first-party and unlimited third-party storage. 5.TASER 7 Basic:Pays for TASER 7 program in installments over 5 years including access to Axon Evidence services for energy weapon program management. 6.TASER 7 Certification: Pays for TASER 7 program in installments over 5 years including access to Evidence.com for energy weapon program management, annual training cartridges, unlimited duty cartridges and online training content. 7.TASER Certification Add-On:Allows the agency to pay an annual fee to receive an annual allotment of training cartridges, unlimited duty cartridges and online training content. 8.TASER 7 Certification with Virtual Reality (VR): Pays for the TASER 7 program in installments over 5 years including access to Evidence.com for energy weapon program management, annual training cartridges, unlimited duty cartridges, online training content, and VR training. 9.TASER 60:Pays for X2 and X26P energy weapons and Spare Products in installments over 5 years. 10.Unlimited Cartridge Plan:Allows the agency to pay an annual fee to receive annual training cartridges, unlimited duty cartridges and unlimited batteries for the X2 and X26P. 11.TASER 60 Unlimited: Pays for X2 and X26P energy weapons and Spare Products in installments over 5 years and receive unlimited cartridges and batteries. 12.TASER 7 Close Quarters Dock Plan:Pays for TASER 7 Close Quarters Plan over a 5- year period in installments including access to Evidence.com for energy weapon program management, rechargeable batteries, annual cartridge shipments, unlimited duty cartridges, and access to online training. 13.Officer Safety Plan 10: Includes a TASER 10 energy weapon, the TASER 10 certification bundle, Axon body camera with Technology Assurance Plan (TAP),1 Axon Evidence (Evidence.com), unlimited body camera and Axon Capture storage, Command Staff Pro license (1 per 100), Axon Signal Sidearm, Axon Standards, and Axon Respond. 14.Officer Safety Plan 10 Plus: Includes a TASER 10 energy weapon, the TASER 10 1 Axon Body 3 or Axon Body 4 & Axon Dock (for cameras) hardware purchased separately. Includes two Axon camera upgrades and one camera dock upgrade, which apply to 5-year contracts only. 78 Axon Enterprise, Inc. Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 19 certification bundle, Axon body camera with Technology Assurance Plan (TAP),1 Axon Evidence (Evidence.com), unlimited body camera and Axon Capture storage, Command Staff Pro license (1 per 100), Axon Signal Sidearm, Axon Standards, Axon Respond, Axon Respond+, Axon Performance, Axon Community Request, Axon Investigate, Redaction Assistant, auto-tagging with implementation, channel services (3), third-party video storage (100 GB), third-party video playback, and Axon Records. 15.Officer Safety Plan 10 Premium: Includes a TASER 10 energy weapon, the TASER 10 certification bundle, Axon body camera with Technology Assurance Plan (TAP),1 Axon Evidence (Evidence.com), unlimited body camera and Axon Capture storage, Command Staff Pro license (1 per 100), Axon Signal Sidearm, Axon Standards, Axon Respond, Axon Respond+, Axon Performance, Axon Community Request, Axon Investigate, Redaction Assistant, auto-tagging with implementation, channel services (unlimited), third-party video storage (100 GB), third-party video playback, Axon Records, Axon VR training, Axon Auto-Transcribe, and My90 by Axon. 16.TASER 10 Basic:Pays for the TASER 10 program in installments over 5 years including access to Axon Evidence services for energy weapon program management. 17.TASER 10 Certification: Pays for TASER 10 program in installments over 5 years including access to Evidence.com for energy weapon program management, annual training cartridges, unlimited duty cartridges and online training content. 18.TASER 10 Certification with Virtual Reality (VR): Pays for the TASER 10 program in installments over 5 years including access to Evidence.com for energy weapon program management, annual training cartridges, unlimited duty cartridges, online training content, and VR training. 19.Axon Core:Pays for the TASER 7 CQ, TASER Dock, weapon Axon Evidence license, training and duty cartridges, Axon Body 3 camera, Professional Axon Evidence license, unlimited storage, camera hardware upgrade every 2.5 years, Axon Respond, Axon Signal Sidearm, , and auto tagging. 20.Axon Core+: Pays for the TASER 7 energy weapon, TASER Dock, weapon Axon Evidence license, training and duty cartridges, Axon Body 3 camera, Professional Axon Evidence license, unlimited storage, camera hardware upgrade every 2.5 years, Axon Respond, Axon Signal Sidearm, , and auto tagging. 21.Corrections Officer Safety Plan: Includes a TASER 7 energy weapon, Axon Body 3 Camera, Axon Dock, Axon Camera and Dock Upgrade, Axon Evidence Licenses and unlimited Axon storage. 22.Corrections Post OSP: Includes one TASER 7 energy weapon for every two licenses, one Axon Body 3 Camera for every two licenses, Axon Dock, Axon Camera and Dock Upgrade, Axon Evidence Licenses and unlimited Axon storage for each license. 79 Axon Enterprise, Inc.Energy Weapon and Axon System Sole Source Letter Version 48.0 Page 20 SOLE AUTHORIZED DISTRIBUTOR FOR AXON BRAND CAMERAS AND TASER BRAND ENERGY WEAPON PRODUCTS SOLE AUTHORIZED REPAIR FACILITY FOR AXON BRAND CAMERAS AND TASER BRAND ENERGY WEAPON PRODUCTS Axon Enterprise, Inc. 17800 N. 85th Street,Scottsdale, AZ 85255 Phone: 800-978-2737 Fax: 480-991-0791 Axon Enterprise, Inc. 17800 N. 85th Street,Scottsdale, AZ 85255 Phone: 800-978-2737 Fax: 480-991-0791 Please contact your local Axon sales representative or call us at 1-800-978-2737 with any questions. Sincerely, Josh Isner President Axon Enterprise, Inc. Non-Axon trademarks are property of their respective owners. The Delta Logo,the Axon + Delta Logo, Axon,Axon Fleet, Axon Respond,Axon Citizen, Axon Evidence, Axon Flex, Axon Interview, Axon Records, Axon Respond, X2, X26P, TASER 7, TASER 10, TASER, and the Lightning Bolt in Circle Logo are trademarks of Axon Enterprise, Inc., some of which are registered in the US and other countries. For more information, visit www.axon.com/legal. All rights reserved. © 2023 Axon Enterprise, Inc. 80 A NEW ERA IN LESS-LETHAL TECHNOLOGY Through extensive research and customer feedback, Axon has developed our most capable and sophisticated TASER energy weapon to date. TASER 10 has a maximum range of 45 feet and 10 probes, featuring individually targeted probes and any-probe connect. These new capabilities significantly increase accuracy and effectiveness, decreasing the likelihood of escalation to lethal force. FEATURES AND BENEFITS / 45-FOOT MAXIMUM RANGE At nearly double the range of previous TASER energy weapons, TASER 10 creates more time and space to de-escalate and resolve conflicts. / 10 SINGLE-PROBE CARTRIDGES 10 single-probe cartridges provide users with up to 9 opportunities to achieve an effective connection and induce neuromuscular incapacitation (NMI). / INDIVIDUALLY TARGETED PROBES Intuitive single probe deployment allows users to place each probe with precision and accuracy regardless of distance to the subject. Users can also create their own spread up close and at a long range, choosing their preferred target area. / ANY-PROBE CONNECT Intelligent, any-probe connect with spread optimizer energizes up to 4 probes at once to maximize the effectiveness of the probe deployment. / VR INTEGRATION Integration with Axon VR allows officers to enhance TASER proficiency, use-of-force decision-making, confidence and accuracy under stress. / AUDIBLE AND VISUAL WARNING ALERT A bright pulsing light and loud alert sound emit whenever the weapon’s Warning Alert is initiated, allowing the user the opportunity to de-escalate without deploying cartridges. axon.com TASER 10 81 , AXON, Axon, Axon Device Manager, Axon Evidence, Axon VR, TASER, TASER 7, and TASER 10 are trademarks of Axon Enterprise, Inc., some of which are registered in the US and other countries. For more information visit www.axon.com/legal. All rights reserved. © 2023 Axon Enterprise, Inc. / MULTIPLE MAGAZINES Multiple magazine and cartridge types allow officers to train more efficiently and differentiate between training and duty weapon use in Axon Evidence. / INVENTORY MANAGEMENT Axon Device Manager mobile application allows agencies to quickly assign weapons and accessories and efficiently manage devices in the field. / DOCK AND WALK FUNCTIONALITY Automatic firmware updates and weapon log upload saves agencies time and ensure weapons are always up to date. / RECHARGEABLE BATTERY One battery for the life of the weapon; TASER 7 battery and dock compatibility. / DAYLIGHT GREEN LASER A more visible green LASER improves user aim in daylight scenarios. / ENHANCED DATA MANAGEMENT Full integration with Axon Evidence allows agencies to manage newly designed pulse graphs, weapon logs, and weapon evidence PDFs. / ENHANCED DATA TRACKING Automatically tracks when TASER 10 is inserted or removed from a holster, estimates deployment distance, and tracks which probes make a connection. SPECIFICATIONS WEATHER RESISTANCE Dust and Water Ingress Protection to International Ingress Protection IP67 HOUSING High Impact Polymer OPERATING TEMPERATURE -4 to 122 degrees F [-20 to 50 degrees C] DROP TEST 5-foot [1.5 M] drop HUMIDITY 95% non-condensing LASER Class 3R Green LASER or Class 2 Green Available ILLUMINATION 210 Lumen LED in normal flashlight operation, 1000 Lumen Strobing LED in warning mode WARRANTY 1 Year Manufacturer with additional warranties available USEFUL LIFE 5 Years (Recommended) LIVE STANDARD LIVE STANDARD (Training) HALT (Hook and Loop Training) HALT (Hook and Loop Training) INERT INERTLIVE 82 AXON BODY 4 FE ATURES & BENEFITS ENHANCED CAMERA OPTIONS Never miss a moment with our enhanced camera options. The 4:3 aspect ratio with a 160-degree field of view increases visibility by 39%, allowing you to capture more of the situation. Plus, our upgraded 5 MP sensor provides sharper images with more detail. LONGER LASTING LIFE FOR MAXIMUM UPTIME Don’t let a dead battery leave you exposed. With a larger 4300 mAh battery, Axon Body 4 lasts a full shift even when using Respond real-time services. ROBUST BI-DIRECTIONAL COMMUNICATIONS* Collaborate like never before with our robust two-way communications feature. Field personnel can ask designated support teams to view their body camera livestreams with a single click of the Watch Me button, providing an extra set of eyes on the scene. Plus, our bi-directional communication system allows seamless communication between livestream viewers and Axon Body 4 users, making it easier than ever to stay connected. / Capture scenes from any angle Capture unique perspectives with the optional Flex POV module. Plug it into an Axon Body 4 camera to record from new angles, such as head-mounted, shoulders, or in- hand for viewing round corners or underneath vehicles. It’s smaller, lighter, and more durable than the Flex 2, with an IP67 waterproof rating and no need for charging, resulting in maximum flexibility. Axon Body 4 is more than just a body camera – it’s your reliable partner in the field, maximising safety and transparency with enhanced camera options, longer-lasting battery and the ability to request support anywhere. With streamlined operation and faster charging, you’ll spend less time on administrative tasks and more time on what really matters – keeping yourself and others safe. The improved security and storage options give you the confidence that your footage is secure and always within reach. Plus, the optional Flex POV module lets you capture every moment from any angle. Elevate your performance and safety with Axon Body 4. AXON.COM 83 , AXON, Axon, Axon Body, Axon Body 4, Axon Flex and Axon Respond are trademarks of Axon Enterprise, Inc., some of which are registered in the US and other countries. For more information, visit www.axon.com/legal. All rights reserved. © 2023 Axon Enterprise, Inc. STREAMLINED OPERATION FOR GREATER EFFICIENCY With simplified camera registration and operation, programmable buttons, mute and sleep reminders, and recording and power off confirmations, users can easily control their cameras and stay on top of their recording statuses. REAL-TIME SUPPORT* Stay connected and in control with Axon Respond. Our real-time support system lets you view user locations on live maps, receive instant alerts to potential escalations, and even view developing situations through live streams. Plus, with the ability to upload critical recordings in the field, you’ll always have the tools you need to stay ahead of the curve. FASTER, MORE CONVENIENT CHARGING Get back to work quickly with the new magnetic disconnect fast charge cable, which delivers 20% charge to your device in 30 minutes. IMPROVED SECURITY AND STORAGE Capture footage with confidence knowing it is secured with XTS-AES 256-bit disk encryption. Plus, with an increased 128GB solid state hard drive, you can store even more footage and images. SPECIFICATIONS BATTERY LIFE 14 HOURS STORAGE 128 GB PRE-EVENT BUFFER CONFIGURABLE UP TO 120 SEC IP RATING IP67 US MILITARY STANDARD MIL-STD-810G DROP TEST 1.8 M / 6 FT OPERATING TEMPERATURE -20°C TO 50°C ENCRYPTION XTS-AES-256 FULL DISK ENCRYPTION VIDEO RESOLUTION 1440p, 1080p, 720p, 480p VIDEO FORMAT M PEG4 *REQUIRES AXON RESPOND 84 AXON’S TASER ENERGY WEAPONS COMPARISON , AXON, Axon, TASER X26P, TASER X2, TASER 7CQ, TASER 7, TASER 10, and TASER are trademarks of Axon Enterprise, Inc., some of which are registered in the US and other countries. For more information, visit www.axon.com/legal. All rights reserved. © 2023 Axon Enterprise, Inc. 1 Actual wire length may exceed specified useable range.2 Spread Optimizer energizes up to 4 probes at once. RELEASE DATE 2023 2018 2013 2011 RANGE1 45 feet (13.72 meters)25 feet (7.62 meters)25 feet (7.62 meters)25 feet (7.62 meters) CARTRIDGE CAPACITY 10 2 1 2 INDIVIDUALLY TARGETED PROBES Yes No No No CROSS-CONNECT CAPABILITY Any Probe Connect2 Adaptive Cross-Connect N/A Cross-Connect ILLUMINATION 210 lumen LED flashlight (1000 lumen strobing in warning mode)210 lumen LED flashlight —— LASER(S)Class 3R Green LASER or Class 2 Red available Top - Class 3R or Class 2 Green LASER Bottom - Class 3R or Class 2 Red LASER Red Class 3R Class 2 LASER available Red Class 3R Class 2 LASER available STEALTH MODE Yes Yes No No DE-ESCALATION Warning Alert Warning Arc N/A Warning Arc VR INTEGRATION Yes Yes No No AUTOMATED ARMORY Yes Yes No No DOCK AND WALK WORKFLOW Yes Yes No No RECHARGEABLE BATTERY PACK Yes Yes No No CID DISPLAY Yes Yes Yes Yes WEATHER RESISTANT Dust and water ingress protection to International Ingress Protection IP67 Dust and water ingress protection to International Ingress Protection IP53 Dust and water ingress protection to International Ingress Protection IP52 Dust and water ingress protection to International Ingress Protection IP52 OPERATING TEMPERATURE -4 to 122 degrees F (-10 to 50 degrees C) -4 to 122 degrees F (-10 to 50 degrees C) -4 to 122 degrees F (-10 to 50 degrees C) -4 to 122 degrees F (-10 to 50 degrees C) DROP TEST 5 feet (1.5 meters)4 feet (1.2 meters)4 feet (1.2 meters)4 feet (1.2 meters) HUMIDITY 95% non-condensing 95% non-condensing 80% non-condensing 80% non-condensing USEFUL LIFE 5 Years 5 Years 5 years 5 years COLOR AVAILABILITY Axon Yellow Axon Yellow Black & Axon Yellow Black & Axon Yellow / TASER 7 Two cartridge types for Close Quarters and Stand-off situations, with dual laser including range adjusting lower laser. / TASER X2 Two cartridge legacy weapon. / TASER X26P Single cartridge legacy weapon. / TASER 10 10 cartridges featuring individually targeted probes. 85 20A .............................................................................................MIAMI HERALD FRIDAY MAY 24 2024 GULFSTREAM PARK ENTRIES FOR MAY 24 Copyright 2024 Equibase Company. POST TIME 12:55 P.M. 1ST--$65,000,5 Furlongs PP Horse Jockey Wgt Trainer Odds 1 Ghostly Rose (FL)L Reyes 118 J E Gonzalez 30/1 2 Legal Maneuver (KY)J C Ferrer 118 C A David 4/1 3 War Warrior (KY)M A Vasquez 118 M E Casse 3/1 4 Megastar (ON)E Gonzalez 118 F Abreu 10/1 5 Hyper Venom (NY)A Thomas 118 M V Laurato 20/1 6 Incanto (IRE)H R Diaz,Jr.118 J Sisterson 8/5 7 Fear the Facts (KY)E Perez 118 R B Hess,Jr.5/1 8 Honor That Dude (LA)E Jaramillo 118 M E Casse 8/1 2ND--$41,000,1 1/16th Miles Turf PP Horse Jockey Wgt Trainer Odds 1 Grand David (KY)E Jaramillo 122 V Barboza,Jr.9/2 2 Treasure King (FL)E J Zayas 122 S A Joseph,Jr.7/2 3 Uno Tiger (FL)L Reyes 122 K O’Connell 20/1 4 Awesome Crusader (FL)E Gonzalez 120 C A David 10/1 5 Hakkimi (CHI)E Perez 120 A M Sanchez 12/1 6 American Speed (KY)J E Morelos 120 J O’Dwyer 2/1 7 Cashier Check (FL)M A Vasquez 122 V Barboza,Jr.6/1 8 Mutaawid (KY)L Panici 122 D C Hurtak 10/1 9 Vladislav (KY)S Leon 122 O M Gonzalez 8/1 3RD--$25,000,1 Mile PP Horse Jockey Wgt Trainer Odds 1 Lola Loca (FL)J E Morelos 125 L Duco 8/1 2 Rose View (FL)E Greenidge 111 R Laurin 6/1 3 Awesomely Wild (FL)R Martinez 108 V Heard 20/1 4 Alma Pura (FL)A Santos 118 A O Agostini 10/1 5 Iron Shield (KY)E J Zayas 118 S A Joseph,Jr.8/5 6 Spanish Girl (KY)M Gonzalez 108 P R Garcia 15/1 7 Family Stash (FL)J Trejos 125 A W Dobber 30/1 8 Lady Monique (KY)C Gil 118 C Narvaez 2/1 9 Lady Oakridge (LA)L Reyes 118 M J Williams 12/1 4TH--$33,000,5 1/2 Furlongs PP Horse Jockey Wgt Trainer Odds 1 Condora (FL)E J Zayas 118 E Plesa,Jr.5/2 2 Chloe’s Toy (KY)L Reyes 123 S Budhoo 2/1 3 Foxy Lady (FL)R Martinez 113 P R Garcia 10/1 4 Wisco Disco (KY)E Jaramillo 118 C A David 4/1 5 Miguel’s Belle (FL)M Gonzalez 110 C A David 12/1 6 Patty’s Having Fun (FL)S Leon 118 F Santillana 15/1 7 Kaitie Kait (FL)M A Vasquez 118 E Cordero 7/2 5TH--$41,000,1 Mile Turf PP Horse Jockey Wgt Trainer Odds 1 Hot Blooded (FL)H R Diaz,Jr.118 M J Maker 7/2 2 Henley’s Joy (KY)M A Vasquez 118 J F D’Angelo 3/1 3 Golden Glider (KY)J E Morelos 118 M E Casse 12/1 4 Fly the W (KY)E J Zayas 120 B S Dibona 9/5 5 Sword Zorro (IRE)E Gonzalez 118 R Keithan 20/1 6 Lord of War (KY)E Jaramillo 118 M E Casse 5/1 7 Mr Crowley (ON)L Reyes 120 B N Croft 8/1 8 Sir Saffer (FL)J C Ferrer 118 K O’Connell 20/1 6TH--$23,000,5 1/2 Furlongs PP Horse Jockey Wgt Trainer Odds 1 Nightsaber (GB)J M Rios 125 S D Acker 15/1 2 R Firebird (FL)A Santos 120 G S Bennett 10/1 3 Misprint (KY)L Reyes 120 B S Dibona 8/1 4 Taking It All (FL)L Panici 120 G F Lee 7/2 5 Ave Fenix (KY)E Gonzalez 125 M McGoey 20/1 6 Musical Journey (FL)A Medina 125 A De La Cerda 30/1 7 Red Hot Spark (FL)E J Zayas 120 E L Dobles 3/1 8 Splurge (FL)M A Vasquez 125 C A David 5/2 9 Kozem (KY)J E Morelos 120 R Coy 10/1 10 Glorious Wave (FL)J Trejos 125 A Quiroz 8/1 7TH--$33,000,1 Mile 70 Yards PP Horse Jockey Wgt Trainer Odds 1 Musthavebeenlove (FL)L Reyes 118 K O’Connell 20/1 2 Thank the Academy (KY)S Spanabel 123 A O Agostini 15/1 3 Confer (FL)J C Ferrer 123 L Cazares 10/1 4 Ground Stop (KY)H R Diaz,Jr.123 D Damen 20/1 5 Cloud Storage (FL)A Santos 123 G S Bennett 12/1 6 Trendy (KY)E Gonzalez 118 M Bowersock 8/1 7 Go Margie Go (KY)M A Vasquez 120 B Kelly 9/2 8 Dontmesswithtess (CA)E Perez 123 H Wilensky 7/2 9 Singing Sandra (FL)L Panici 118 K O’Connell 6/1 10 Cabernet (FL)E J Zayas 123 J Alvarado 8/1 11 Beira (KY)E Jaramillo 118 V Barboza,Jr.4/1 8TH--$61,000,5 Furlongs (Turf) PP Horse Jockey Wgt Trainer Odds 1 Candymaker (KY)H R Diaz,Jr.118 T Schuh 15/1 2 Richy (FL)L Panici 123 J M Gulick 12/1 3 Cantaro (KY)L Reyes 123 J Garoffalo 6/1 4 Portofino (KY)E J Zayas 123 J F Orseno 9/5 5 Bella Future (FL)M A Vasquez 125 L Cazares 4/1 6 Three Zero (KY)S Leon 123 C A David 6/1 7 Abrir Caminos (CHI)E Perez 123 A M Sanchez 5/1 8 Nichiren (CA)J M Rios 123 R Crichton 8/1 9 Classicstateofmind (KY)J E Morelos 123 A Graffeo 30/1 9TH--$60,000,5 Furlongs PP Horse Jockey Wgt Trainer Odds 1 Manhattan Boy (FL)J E Morelos 118 O M Gonzalez 20/1 2 Power of Justice (KY)L Reyes 124 L Cazares 5/1 3 Rivertrance (KY)E J Zayas 118 M E Casse 9/2 4 Tricky Tiger (FL)S Leon 118 J D Arias 30/1 5 Cheyenne Brave (FL)E Perez 124 K O’Connell 8/1 6 Hope You Dance (NY)A Thomas 119 A Graffeo 10/1 7 Urban Legend (KY)E Jaramillo 118 J F D’Angelo 9/5 8 Four Beach Friends (KY)L Panici 118 S Dwoskin 8/1 9 Doctor’s Orders (FL)M A Vasquez 118 M E Casse 4/1 HORSE RACING GULFSTREAM PARK ENTRIES FOR MAY 25 Copyright 2024 Equibase Company. POST TIME 12:55 P.M. 1ST--$33,000,5 1/2 Furlongs PP Horse Jockey Wgt Trainer Odds 1 Galipan (FL)L Reyes 118 F Santillana 20/1 2 Breezer (KY)E Perez 118 J F D’Angelo 10/1 3 Academy Choice (NY)A Thomas 123 H Alter 2/1 4 Insisting (FL)C Gil 118 J F D’Angelo 10/1 5 Mr Narcissistic (ON)E J Zayas 123 S A Joseph,Jr.9/5 6 Pack Plays (CA)L Panici 118 D A Dakin 15/1 7 Etnico (NY)E Jaramillo 123 F Abreu 5/2 2ND--$29,000,1 Mile Turf PP Horse Jockey Wgt Trainer Odds 1 Tiz a Prince (KY)A Santos 121 V Russo 20/1 2 Uranium (KY)A Morales 121 N Moubarak 5/1 3 Harpoon Harry (KY)E Gonzalez 123 G S Bennett 8/1 4 Grand Journey (KY)J C Ferrer 123 C A David 8/5 5 My Boy Blue (KY)L Panici 121 L Kurtinecz 15/1 6 Vintner (FL)H R Diaz,Jr.121 M R Yanez 30/1 7 Citizen K (NY)E J Zayas 123 B S Dibona 9/5 8 My Man Flint (KY)J M Rios 121 K Davey 10/1 9 Copazo (FL)S Leon 121 G Ochoa 30/1 3RD--$37,000,5 Furlongs PP Horse Jockey Wgt Trainer Odds 1 Foggy Note (FL)M A Vasquez 125 R B Spatz 5/2 2 Peggysue I Love U (FL)E Gonzalez 120 M Bowersock 15/1 3 Three Girls (NY)A Santos 125 J Delgado 2/1 4 Lita (NY)L Reyes 125 S Klesaris 3/1 5 Time to Salsa (FL)J Suarez 125 P R Torres 30/1 6 Super Spin (FL)E J Zayas 125 J F Orseno 9/2 7 Princess Blakely (FL)H R Diaz,Jr.125 C M Gambolati 6/1 4TH--$25,000,7 Furlongs PP Horse Jockey Wgt Trainer Odds 1 Assertive Attitude (KY)E Perez 124 P M Serpe 6/1 2 Bullet Blues (FL)R Martinez 108 L J McKanas 30/1 3 Blazing Tyreek (KY)S Leon 118 D C Hurtak 20/1 4 Fifty One Fifty (FL)J Ocasio 124 L M Ramirez 6/1 5 Im Still Brave (FL)E J Zayas 124 P R Torres 9/2 6 Jake’s Affection (KY)J C Ferrer 118 P M Serpe 15/1 7 Rebel Joke (ON)E Gonzalez 124 G Delgado 8/1 8 Golden Sombrero (KY)L Reyes 124 B S Dibona 3/1 9 Testa Dura (NY)L Panici 124 D J Manning 12/1 10 Tapit’s Direction (FL)C Gil 124 H Alter 12/1 11 Franks Mimi (FL)J M Rios 118 M Yates 5/1 5TH--$75,000,5 Furlongs Turf PP Horse Jockey Wgt Trainer Odds 1 All in Sync (KY)H R Diaz,Jr.117 T Schuh 10/1 2 Grimes (KY)E J Zayas 117 F Abreu 12/1 3 Hilarious Affair (KY)L Reyes 117 F Abreu 5/1 4 Sigiloso (FL)M Meneses 116 A M Sanchez 6/1 5 Bouncer (FL)M A Vasquez 117 M E Casse 8/1 6 Xy Speed (KY)E Gonzalez 123 M Lerman 7/5 7 Mamba On Three (FL)E Jaramillo 120 F Abreu 5/2 6TH--$26,000,1 Mile 70 Yards PP Horse Jockey Wgt Trainer Odds 1 Initforthelove (FL)E J Zayas 122 G S Bennett 7/2 2 Uncle Armando (FL)S Leon 122 D C Hurtak 6/1 3 Burning Man (KY)A Thomas 122 M Ciamei 20/1 4 Readyseekgo (KY)J M Rios 122 K Davey 20/1 5 Swan Lake (FL)L Reyes 122 E L Dobles 7/5 6 Voltamour (ON)J Trejos 122 M McGoey 30/1 7 Captain Anthony (FL)E Gonzalez 120 F Abreu 5/2 8 Millennium Condo (KY)J E Morelos 122 E Soler 10/1 7TH--$100,000,7 Furlongs PP Horse Jockey Wgt Trainer Odds 1 Mbagnick (CHI)M Meneses 119 A M Sanchez 10/1 2 Loco Abarrio (FL)E Gonzalez 120 R B Spatz 5/2 3 Collaborate (KY)L Reyes 118 R B Hess,Jr.10/1 4 Shaq Diesel (FL)M A Vasquez 120 D Fawkes 4/1 5 Vivir Con Alegria (CHI)E Perez 120 A M Sanchez 6/1 6 Octane (FL)E Jaramillo 124 J Alvarado 7/5 7 Ticking (FL)E J Zayas 118 E Plesa,Jr.20/1 8TH--$25,000,5 Furlongs PP Horse Jockey Wgt Trainer Odds 1 Six Feet Apart (KY)E Greenidge 114 G G Jackson 15/1 2 Wicklow Gal (FL)M Gonzalez 11110 C A David 9/2 3 Heir to the Roar (FL)J E Morelos 123 R Sierra 4/1 4 Lovin Makes Cents (FL)M A Vasquez 123 E Nunez 7/2 5 Magic Moonstar (FL)J C Ferrer 121 J Garoffalo 12/1 6 Macassa (FL)S Leon 121 B N Croft 30/1 7 Kikilove (FL)L Reyes 121 R Romero 20/1 8 Drinks On Me (KY)C Gil 121 N Moubarak 6/1 9 Ideal Breeze (FL)A Thomas 121 K A Guciardo 12/1 10 Sheza Rajun Cajun (FL)E Gonzalez 121 S D Acker 10/1 11 Amor Y Control (FL)J Trejos 121 M Ciamei 6/1 9TH--$95,000,1 1 16th Miles (Turf) PP Horse Jockey Wgt Trainer Odds 1 Love Me Not (KY)J E Morelos 122 M Ciamei 20/1 2 Marwad (GB)L Reyes 122 N Moubarak 6/1 3 Benvolio (KY)S Leon 115 H Parra 30/1 4 Me and Mr.C (FL)H R Diaz,Jr.122 M J Maker 9/2 5 Eldon’s Prince (ON)M A Vasquez 122 S A Joseph,Jr.6/1 6 Eyes On the King (KY)E Jaramillo 122 M E Casse 10/1 7 Main Event (KY)E J Zayas 124 F Abreu 7/5 8 Win for the Money (KY)E Gonzalez 122 M E Casse 3/1 10TH--$33,000,1 Mile 70 Yards PP Horse Jockey Wgt Trainer Odds 1 Heathcliff (KY)M A Vasquez 118 A De La Cerda 6/1 2 Dollar Liberty (KY)C Gil 118 N Moubarak 10/1 3 Karaoke (KY)H R Diaz,Jr.118 J F Orseno 10/1 4 Team Captain (KY)E Jaramillo 118 F Abreu 3/1 5 Silent and Violent (ON)L Reyes 118 J F D’Angelo 7/2 6 Mega Glorious (KY)J C Ferrer 118 X A Rivera 6/1 7 Miracle Trip (KY)E Perez 118 J F D’Angelo 12/1 8 Designated Hitter (KY)E J Zayas 118 J B Begg 5/1 9 My Noble Knight (FL)J M Rios 118 X A Rivera 15/1 10 Magicshadow (FL)L Panici 118 B N Croft 20/1 11TH--$61,000,1 Mile Turf PP Horse Jockey Wgt Trainer Odds 1 O Captain (KY)E Gonzalez 120 G Delgado 5/1 2 Scat Tu Tap (KY)S Leon 120 F Abreu 10/1 3 Big Commerce (KY)L Reyes 120 J F D’Angelo 12/1 4 Swashbuckle (NY)E Perez 122 J Negrete 10/1 5 Fredo (KY)L Panici 120 A Sano 8/5 6 Immense Faith (KY)H R Diaz,Jr.120 R Yanez 30/1 7 Lord Eddard Stark (FL)E J Zayas 120 J F Orseno 6/1 8 Spy Hunter (FL)E Jaramillo 120 J F D’Angelo 3/1 9 Analogy (KY)J C Ferrer 120 H Parra 30/1 GULFSTREAM PARK RESULTS FOR MAY 23 Copyright 2024 Equibase Company. 1ST--5 Furlongs 8 Speed of Sound Hector Rafael Diaz,Jr.16.60 7.00 4.20 2 Popstyle Edwin Gonzalez 4.00 2.80 4 Episode Leonel Reyes 5.60 $1 Exacta (8-2)$28.70;$0.10 Superfecta (8-2-4-3)$99.54; $0.50 Trifecta (8-2-4)$85.65. 2ND--1 Mile Dirt 2 El Rojo Vivo Leonel Reyes 6.40 4.20 4.40 3 Fontina Edgard J.Zayas 4.20 4.80 1 Antillean Elijah Greenidge 5.60 $1 Daily Double (8-2)$23.10;$1 E (2-3)$18.20;$0.10 S (2-3-1-7)$9.93;$0.50 T (2-3-1)$26.55. 3RD--5 1/2 Furlongs 4 Acamar Miguel Angel Vasquez 9.80 5.00 3.40 5 Truth and Honesty Jesus M.Rios 4.20 3.00 9 Warlord Cruzan Joseph Trejos 4.40 $1 DD (2-4)$25.30;$1 E (4-5)$18.30;$0.10 S (4-5-9-1) $76.051;$0.50 T (4-5-9)$65.15. 4TH--7 Furlongs Dirt 4 Awesome Beast Edwin Gonzalez 20.80 12.00 5.20 5 Sioux Edgard J.Zayas 5.00 2.80 1 Jonas’Dream Emisael Jaramillo 2.40 $1 DD (4-4)$92.10;$1 E (4-5)$58.40;$0.10 S (4-5-1-2) $58.59;$0.50 T (4-5-1)$76.90. 5TH--7 1/2 Furlongs Turf 8 Mister Abarrio Edgard J.Zayas 6.80 3.40 2.20 7 Internal Capital Cipriano Gil 5.00 3.40 9 Split Strike Emisael Jaramillo 2.60 4 Iron Man Jimmy Leonel Reyes 2.40 $1 DD (4-8)$54.00;$1 E (8-7)$18.00;$0.10 S (8-7-4-9) $26.25;$0.10 S (8-7-9-4)$29.99;$0.50 T (8-7-9)$23.15; $0.50 T (8-7-4)$32.25. 6TH--6 1/2 Furlongs Dirt 3 One Sharp Cookie Edgard J.Zayas 6.00 3.40 2.80 4 Street Earnings Edwin Gonzalez 9.80 6.60 2 Asher’s Edge Miguel Angel Vasquez 5.00 $1 DD (8-3)$9.50;$1 E (3-4)$48.30;$0.10 S (3-4-2-5) $83.09;$0.50 T (3-4-2)$117.45. 7TH--5 Furlongs 5 Anatomy Miguel Angel Vasquez 14.60 3.80 2.80 1 Admiral Hopper Edgard J.Zayas 2.20 2.10 8 Fortuna Belle Edwin Gonzalez 3.40 $1 DD (3-5)$25.10;$1 E (5-1)$13.00;$0.10 S (5-1-8-7) $18.55;$0.50 T (5-1-8)$28.05. 8TH--1 Mile Turf 3 Modica Hector Rafael Diaz,Jr.10.60 4.80 3.20 4 Sir Mendel Leonel Reyes 7.00 4.00 9 Whiting Field Edwin Gonzalez 3.20 $1 DD (5-3)$39.70;$1 E (3-4)$32.50;$0.10 S (3-4-9-1) $37.46;$0.50 T (3-4-9)$53.55. 86