Res No 070-22-15823RESOLUTION NO. 070-22-15823
A Resolution authorizing the City Manager to purchase and upgrade NICE Recording
System from Word Systems, Inc. for the Police Department
WHEREAS, the current digital recording system software was manufactured by NICE. It is
6 years old, and it no longer has software support; and
WHEREAS, to meet the needs of public safety, the Police Department needs immediate
access to playback of calls received by the Police Department, recording of radio transmissions
and a proper way to record and archive these calls; and
WHEREAS, the Police Department contacted several vendors of recording equipment,
including NICE Ltd. (NICE), and NICE was the only vendor that met the needs of the Department;
and
WHEREAS, the cost of this hardware and software is $10,932 and it will be charged to
account 001-1910-521-3450 (Contractual Services) which had a balance of $111,393 as of the
drafting of this resolution; and
WHEREAS, the Mayor and City Commission wish to purchase the NICE digital voice logging
system from Word Systems, Inc which is the sole dealer that can sell the NICE system to the City.
NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE
CITY OF SOUTH MIAMI, FLORIDA:
Section 1. The recitals set forth in this resolution are true and they are incorporated into
this resolution by reference as if set forth in full herein.
Section 2: The City Manager is authorized to purchase the NICE Recording System from
Word Systems, Inc. for an amount not to exceed $10,932, and to be charged to account 001-
1910-521-3450.
Sectio·n 3. Corrections. Conforming language or technical scrivener-type corrections
may be made by the City Attorney for any conforming amendments to be incorporated into the
final resolution for signature.
Section 4. Severability. If any section clause, sentence, or phrase of this resolution is for
any reason held invalid or unconstitutional by a court of competent jurisdiction, the holding will
not affect the validity of the remaining portions of this resolution.
Section 5. Effective Date. This resolution will become effective immediately upon
adoption.
PASSED AND ADOPTED this 21st day of June, 2022.
Page 1 of2
Res. No. 070 -22-15823
ATTEST:
0 ~(\JL (
CITY CLE 0
READ AND A PPROVED AS TO FORM,
LANGUAGE, LEGALITY, AND EXE~UTID::;Af J,S~
COMM ISSION VOTE:
Mayor Ph ilips:
Commissioner Ha rris :
Commissioner Gil:
Commissioner Liebman :
Co mmissioner Co rey:
Page 2 o f 2
r
5-0
Yea
Yea
Yea
Yea
Yea
Agenda Item No:2.
City Commission Agenda Item Report
Meeting Date: June 21, 2022
Submitted by: John Barzola
Submitting Department: Police Department
Item Type: Resolution
Agenda Section:
Subject:
A Resolution authorizing the City Manager to purchase the NICE digital voice logging system from Word
Systems, Inc. for the Police Department (Contractual Services). 3/5 (City Manager - Police Dept.)
Suggested Action:
Approve
Attachments:
Memo_NICE_Recording_System_CM_.docx
2022_NICE_recording_system_Resolution_CArev.docx
SMPD 3 Channel NICE Upgrade Quote 041222.pdf
NICE Public Safety Dealer Validation - Word Systems only update 01-21-2022 (002) (1).updated_1.pdf
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CITY OF SOUTH MIAMI
OFFICE OF THE CITY MANAGER
INTER-OFFICE MEMORANDUM
TO:The Honorable Mayor & Members of the City Commission
FROM:Shari Kamali, City Manager
DATE:June 21, 2022 Agenda Item No.:_____
SUBJECT:A Resolution authorizing the City Manager to purchase the NICE digital
voice logging system from Word Systems, Inc. for the Police Department.
BACKGROUND:The current digital recording equipment employed by the Police
Department is 6 years old and is no longer provided software support. In
order for the Police Department to provide effective and efficient police
service to meet public safety concerns the purchase of this software and
hardware is crucial. The Police Department needs immediate access and
efficient archiving of all calls received to its main number 305-663-6301as
a matter for public safety, evidentiary value and as a matter of record.
The purchase for this software and hardware will be $10,932 and will be
charged to account 001-1910-521-3450 (Contractual Services).
Amount:$10,932
Account:$10,932 will be charged to account 001-1910-521-3450 (Contractual
Services) with a current balance of $111,393
ATTACHMENTS:Resolution
Quote
Sole Source Letter
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Digital Voice Logging System Quote Date:4/12/2022
Prepared For: South Miami Police Department
Prepared By: Rick Cantor 813-326-0445 rcantor@wsystems.com
Qty Description Item #Unit Price Extended
1 NICE Inform Recorder Standard Features Include: NIL
Enhanced Security Features
E-mail/SNMP based Alarms
Custom Database Fields-CORE API Drivers
NTP Support
256-Bit Encryption-Advanced Storage Compression
1 Analog / Digital / Trunk short length PCI-E interface board (NO CABLE included)RA-NPS-INF-ADT-SHORT $1,250.00 $1,250.00
1 MySQL Server license (Standard Edition) (Required for all new Inform installations)RA-NPS-MYSQL-STD $440.00 $440.00
1 MS SQL 2016 64 bit User Client Access License (Per Concurrent application user ie.
Reconstruction and Verify)
RA-NPS-SQL2017-64-CAL-USR $400.00 $400.00
1 MS SQL 2016 64 bit Server Client Access License (Required for every server)(Includes 1
CAL-USR)
RA-NPS-SQL2017-64-CAL-SVR $400.00 $400.00
3 1 Primary Inform Professional Audio channel license, including Inform Professional
applications, CTD, telephony CDR, CTI and ANI/ALI support.
RA-NPS-INF-PROF-1CH $520.00 $1,560.00
Public Safety Maintenance Agreement for NICE products for Business Partners, Enhanced
package SLA 1 year. Includes software hot fixes, update packs and minor version
upgrades. Excludes major version upgrades. (REQUIRED-Must purchase this when
purchasing software assurance)
RA-PS-MAINT-NICE-IND-STD-PS $96.00
Additional Hardware / Software
1 HP Tower /4U Server (QC Xeon 2.4, 2TB HDD, 32GB, No Rack Hardware, MS SVR STD)
Up to 56 channels of TDM or mix of channels not to exceed 200CH
HP-ML30G10 $3,999.00 $3,999.00
Accessories
1 External USB Systems Image Drive
(Include one with each server)
WSI-SYSIMAGE $95.00 $95.00
0 1U 2-Post or 4-Post 24" 150# Fixed Shelf (4-Post Up to 30" Deep)1USHL108 $225.00 $0.00
Sub-Total $8,240.00
Professional Services
On Site Installation Inst-On-Site $2,692.00
0 Training Module 1: Admin and End User on Reconstruction and Verify (2.5 Hrs)
Price does not include travel expense if onsite Training is required.
WSI-NiceTrainMod1 $375.00 $0.00
0 Pre-Paid Four Year Extended Warranty Coverage = Total of Five years warranty PLUS-4-TSA $4,614.00 $0.00
0 Pre-Paid Three Year Extended Warranty Coverage = Total of Four years warranty PLUS-3-TSA $3,955.00 $0.00
0 Pre-Paid Two Year Extended Warranty Coverage = Total of Three years warranty PLUS-2-TSA $2,966.00 $0.00
0 Pre-Paid One Year Extended Warranty Coverage = Total of Two years warranty PLUS-1-TSA $1,648.00 $0.00
Order Total $10,932.00
Terms and Conditions
A
B
C
D
E
F
G
H
I
J
K
Approved By PO#
Title Date
MD5 Fingerprinting
Rules-based Archiving & Backup
Network Based Archiving Support
Personalized Views & Statistical Reporting Package
Nice Inform Professional
Nice Boards
Nice SQL
This price list together with all of its Exhibit and license terms and conditions from the software manufacturer, which are hereby incorporated by reference, constitutes
the entire agreement with respect to its subject matter. No inconsistent or additional terms submitted by Customer in any purchase order or similar document will be
binding on Word Systems.
Please mail purchase orders to Word Systems, 9045 River Road, Sute 125, Indianapolis, IN 46240 or FAX-317-544-2192
QUOTATION IS VALID FOR 90 DAYS
Nice Software Assurance
Payment terms; 50% with order, 50% upon system installation.
DELIVERY: Please allow estimated 30-60 days from date of written purchase order (or date of first payment when applicable) for delivery.
Custom equipment orders may not be returned. Stock merchandise and accessories may be returned if in the original packaging provided a restocking fee of not less
than twenty-five percent (25%) or such greater restocking fee as determined by Word Systems' supplier is paid by customer.
Warranty on the equipment will start after installation is complete, or 90 days after acknowledgement from customer to order equipment and/or licenses via 50% deposit
or special request, whichever is earliest.
Please see Exhibit A (Separate Attached Doc) for sample Statement of Work -To be reviewed at Pre-installation meeting.
Please see Exhibit B (Separate Attached Doc) for 1 Year Warranty and or Technical Services Agreement.
Optional Customer Provided Capture PC/Server Minimum specs on Exhibit C. (Separate Attached Doc)
This quote does not include State and Local taxes. Customer to provide tax exempt certificate or taxes will be added to the invoice.
SMPD 3 Channel NICE Upgrade Quote 041222 082311a
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Up d ated letter June 7, 2022
To: Whom it may concern
Re: Word Systems, LLC, NICE Public Safety Dealer
Dear Customer,
Thank you for your consideration of NICE Systems Inc., Word Systems, LLC and our NICE
audio recordi n g so lut ions.
Please be advised that Word Systems, LLC is the only NICE contracted Public Safety Dealer
Business Partner for the following geographic territories.
Indiana, Illinois, Wisconsin, Ohio, Michigan, Florida, Georgia
Certification means Word Systems, LLC has NICE factory trained personnel and resources for
sales, sales engineering, and implementation as well as for ongoing system support services.
Word Systems has consistently been a top performing sales and support services public safety
dealer Business Partner s ince 1992.
NICE Systems included Word Systems, LLC in the prestigious NICE public safety " Premier
Partner" group for maintaining quality customer satisfaction with quality systems and sales
support.
Please contact me if you have any questions.
Dirk Boomstra
NICE Systems lnc.
Partner Relationship Manager
Public Safety Division - United States and Canada
Mobile 616.600 .2080
dirk.boomstra@nice.com
w,V\v.n ice.com
NICE Systems Inc., 221 River St, 10th Floor, Hoboken, NJ 07030
www.nice.com Page 1 of 1
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