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Res No 012-19-15284Resolution No. 012 -19 -15 2 8 4 A Resolution authorizing the City Manager to adopt the City of South Miami Program for Public Information document. WHEREAS, the National Flood Insurance Program's (NFIP) Community Rating System (CRS) is a voluntary program that encourages floodplain management activities that exceed the NFIP minimum requirements; and WHEREAS, because of these activities, flood insurance premium rates are discounted to reflect the reduced flood risk; and WHEREAS, the City is currently rated as a Class 7 by the CRS, which rewards residents of the Special Flood Hazard Area (SFHA) with a fifteen percent (15%) reduction in their flood insurance and non-SFHA policies receive a five percent (5%) discount; and WHEREAS, the City wishes to improve its CRS classification from a 7 to a 6 which would provide a greater discount to its residents; and WHEREAS, creating a Program for Public Information (PPI) to better inform the public on a range of flood -related topics is one way that the City can earn CRS credit to increase its rating; and WHEREAS, a PPI is an ongoing effort to prepare, implement, and monitor a range of public information activities; and WHEREAS, the PPI should recommend a range of activities that convey flood related information to residents, businesses, tourists, school children, and other audiences in and around the community. WHEREAS, with the assistance of Wood Environment & Infrastructure Solutions Inc., the City's contracted flood consultant, the City was able to develop its PPI in accordance with the CRS credit criteria found within the 2017 CRS Coordinator's Manual; and WHEREAS, the South Miami Program for Public Information document details the outreach strategies that comprise the City's PPI; and WHEREAS, the Mayor and City Commission desire to have the City Manager adopt the South Miami Program for Public Information document. NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF SOUTH MIAMI, FLORIDA: Section 1: The City Manager is hereby authorized to adopt the South Miami Program for Public Information (PPI) document prepared by Wood Environment & Infrastructure Solutions Inc. Page 1 of 2 Res. No. 012-19-15284 Section 2. Severability. If any section clause, sentence, or phrase of this resolution is for any reason held invalid or unconstitutional by a court of competent jurisdiction, the holding shall not affect the validity of the remaining portions of this resolution. Section 4. Effective Date. This resolution shall become effective immediately upon adoption by vote of the City Commission. PASSED AND ADOPTED this 151h day of January, 2019. ATTEST: CITRK READ AND APPROVED AS TO FORM APPROVED: COMMISSION VOTE: 5-0 Mayor Stoddard: Yea Vice Mayor Harris: Yea Commissioner Gil: Yea Commissioner Liebman: Commissioner Welsh: Yea Yea Page 2 of 2 Agenda Item NoA. City Commission Agenda Item Report Meeting Date: January 15, 2019 Submitted by: Marcus Lightfoot Submitting Department: Planning & Zoning Department Item Type: Resolution Agenda Section: Subject: A Resolution authorizing the City Manager to adopt the City of South Miami Program for Public Information document. 3/5 (City Manager -Planning Department) Suggested Action: Attachments: PPI Adoption Cover Memo.docx PPI Adoption Resolution.docx City of South Miami PPI_Final.pdf CITY OF SOUTH MIAMI South Miami0 OFFICE OF THE CITY MANAGER THE CITY OF PLEASANT LIVING INTER -OFFICE MEMORANDUM TO: THE HONORABLE MAYOR & MEMBERS OF THE CITY COMMISSION VIA: STEVEN ALEXANDER, CITY MANAGER FROM: .LANE TOMPKINS, PLANNING AND ZONING DIRECTOR DATE: JANUARY 15, 2019 SUBJECT: A Resolution authorizing the City Manager to adopt the City of South Miami Program for Public Information document. BACKGROUND: The National Flood Insurance Program's (NFIP) Community Rating System (CRS) is a voluntary program that encourages floodplain management activities that exceed the NFIP minimum requirements. Because of these activities, flood insurance premium rates are discounted to reflect the reduced flood risk. Currently, the City participates in the CRS and holds a Class 7 rating. Because of that, its residents are rewarded with reductions in their flood insurance premiums. Residents who live in a Special Flood Hazard Area (SFHA) receive a fifteen (15%) reduction in their premiums, whereas, residents who live in areas outside of a SFHA receive a five percent (5%) discount. At the request of the City Commission, the City began the process of increasing its rating from a Class 7 to a Class 6 community. To aid in the process, the City contracted services from Wood Environment & Infrastructure Solutions Inc (formerly known as AMEC Foster Wheeler). As part of the process to increase the City's rating, it was recommended that the City assemble a Program for Public Information (PPI). A PPI is an ongoing effort to prepare, implement, and monitor a range of public information activities. The objective of CRS credit for a PPI is to provide additional credit for comprehensive information programs that are designed to meet local needs, involve local stakeholders, and are monitored, evaluated, and revised to improve their effectiveness. The more CRS credits that are obtained, the better the City's rating can be. A PPI assesses all the community's needs for flood -related information and coordinates all the resources that can deliver information. It also recommends a range of activities that convey information to residents, businesses, tourists, school children, and other audiences in and around the community. To accomplish this goal, the City put together a committee of at least five (5) people that included representation from City Staff, and stakeholders from the community that consisted of city residents and representation from both the real estate and insurance industry. Based on the information gathered from the meetings that were held, the South Miami Program for Public Information document was created. 2 South Miami Program for Public Information Adoption January15, 2019 Page 2 of 2 The document details the goals of the PPI as well as the steps necessary to accomplish those goals. Also included are various tables and figures that detail the different types of information that ranges from the listing of existing public information efforts to the amount of buildings that are in the FEMA Flood Zone. As required by FEMA, the document must first be adopted before the City can begin implementing the projects that are proposed in the PPI. RECOMMENDATION: Staff recommends that the City Commission authorize the City Manager to adopt the City of South Miami Program for Public Information document that was prepared by Wood and dated September 2018. Attachments: • Draft Resolution • South Miami Program for Public Information document prepared by Wood, dated September 2018 3 South Miami THE CITY OF PLEASANT LIVING Program for Public Information South Miami September 2018 wood. Table of Contents Background................................................................................................................................................... 2 Step1: Establish a PPI Committee............................................................................................................... 3 1.1 Membership and Stakeholders.......................................................................................................3 Step 2: Assess the Community's Public Information Needs........................................................................4 2.1 Delineate Target Areas.................................................................................................................... 5 2.2 Assess Flood Insurance Coverage.................................................................................................10 2.3 Determine Target Audiences........................................................................................................17 2.4 Inventory of Other Public Information Efforts..............................................................................18 Step 3: Formulate Messages......................................................................................................................20 Step 4: Identify Outreach Projects to Convey the Messages..................................................................... 21 Step 5: Examine Other Public Information Initiatives................................................................................21 Tables Table 1— Summary of PPI Committee Meeting Dates.................................................................................. 3 Table 2 — Building Count by FEMA Flood Zone............................................................................................. 7 Table 3 — Summary of Repetitive Loss Properties........................................................................................ 7 Table 4 — NFIP Policy and Claims Data by Occupancy Type........................................................................13 Table 5 — NFIP Policy and Claims Data by Flood Zone................................................................................13 Table 6 — NAP Policy and Claims Data Pre-FIRM........................................................................................13 Table 7 — NFIP Policy and Claims Data Post-FIRM......................................................................................14 Table 8 — Percentage of Buildings Insured..................................................................................................14 Table 9 — Flood Loss Estimates by Flood Zone............................................................................................15 Table 11— Existing Public Information Efforts............................................................................................18 Table 12 — Messages and Desired Outcomes.............................................................................................20 Table 13 — PPI Projects and Initiatives........................................................................................................ 23 Figures Figure 1— South Miami Special Flood Hazard Areas.................................................................................... 6 Figure 2 — Repetitive Loss Properties and FEMA Flood Zones...................................................................... 8 Figure 3 — Flood Insurance Policies in Force...............................................................................................11 Figure 4 — Flood Insurance Policies and FEMA Flood Zones.......................................................................12 7 City of South Miami, FL Page 1 Program for Public Information City of South Miami, Florida Program for Public Information (PPI) Background The Community Rating System (CRS) is a part of the National Flood Insurance Program (NFIP) that provides reductions to flood insurance premiums in participating communities. Communities participate in the CRS by earning credit for participating in activities intended to manage floodplains, reduce flood risk, and minimize flood vulnerability. Creating a Program for Public Information (PPI) to better inform the public on a range of flood -related topics is one way that communities can earn CRS credit. The City of South Miami (the "City") has been an active participant of the CRS since 2013. The City is currently rated as a Class 7 which rewards residents of the Special Flood Hazard Area (SFHA) with a 15 percent reduction in their flood insurance premiums. Non-SFHA policies (Standard X Zone policies) receive a 5 percent discount, and preferred risk policies receive no discount. To keep those discounts, communities must continue to implement their programs and provide status reports to the NFIP each year. A PPI is an ongoing effort to prepare, implement, and monitor a range of public information activities. The objective of CRS credit for a PPI is to provide additional credit for comprehensive information programs that are designed to meet local needs, involve local stakeholders, and are monitored, evaluated, and revised to improve their effectiveness. The City has developed its PPI in accordance with the CRS credit criteria found within Activity 330 of the 2017 CRS Coordinator's Manual. The City of South Miami, through various departments and in coordination with stakeholder groups and outside agencies, has already prepared multiple outreach messages to educate the public on the hazards associated with flooding. With advances in technology and greater familiarity with web -based services, the City has realized that mailing information directly to property owners may not be the most effective method to get certain messages across. The PPI planning process provided an opportunity for the City to consider other options for disseminating messages about the flood hazard to the community. The following document reviews the planning process used for the development of this PPI and details the outreach strategies that comprise the City's public information program. City of South Miami, FL Page 2 Program for Public Information Step 1: Establish a PPI Committee A PPI should assess all the community's needs for flood -related information and coordinate all the resources that can deliver information. It should recommend a range of activities that convey information to residents, businesses, tourists, school children, and other audiences in and around the community. It should have an objective review of what is being done and how public information activities could be improved. Therefore, a PPI needs to be developed by a committee that consists of members from both inside and outside local government. The committee could be an existing committee, such as a mitigation planning committee or advisory board, or a subcommittee of an existing group, as long as it meets the membership criteria found within Activity 330. 1.1 Membership and Stakeholders The PPI Committee's membership must meet the following CRS criteria: ♦ There must beat least five people on the committee; ♦ There must be representation from the community's flood plain management office; ♦ There must be representation from the community's public information office (if one exists); and, ♦ At least half of the members must be from outside the local government ("stakeholders"). The CRS encourages the inclusion of stakeholders that are outside the local government in planning and conducting outreach projects. As outlined above, at least one-half of the members of the PPI committee must be representatives from outside the local government. These could be members of the public, representatives of key community organizations, and/or agencies and organizations that would likely implement the recommended outreach projects. The participants comprising the PPI Committee for the City were selected in accordance with the above CRS criteria and included the following: 1. Marcus Lightfoot, South Miami Planning Department 2. Jane Tompkins, South Miami Planning Department 3. Darby Wagner, South Miami Police Department 4. Virginia Walsh, Miami -Dade Water & Sewer Department 5. Phil Lyons, Insource Insurance 6. Tom Byrne, EWM Commercial 7. Aracely Alicea, South Miami Neighbors, Inc. Committee Meetings The PPI committee met three times during the planning process to complete the outreach program. During the planning process, the PPI Committee communicated through face-to-face meetings, email and telephone conversations. The meeting dates and topics discussed are detailed below in Table 1. Table 1—Summary of PPI Committee Meeting Dates MeetingTopic Meeting .. PPI #1 Assessment of the community's current public information needs and 1/18/2018 overview of the PPI planning process 1:30— 2:30 p.m. Assessment of the flood hazard, exposed buildings, flood insurance coverage, 3/8/2018 PPI #2 and identification of target audiences and areas. Define outreach messages 1:30-2:30 p.m. and other potential outreach projects along with dissemination methods. PPI #3 Review the Draft PPI 7/26/2018 1:30 — 2:30 p.m. W City of South Miami, FL Page 3 -- Program for Public Information Goals for the PPI The PPI committee developed three primary goals to guide the overall implementation of this document to better educate the public about the flood risks affecting the City and how to protect themselves as well as their homes and businesses from flood damage; and to understand the importance of obtaining and maintaining flood insurance. Goal 1: Recognize the risk associated with flooding and what individuals can do to reduce damage to property and save lives. Goal 2: Promote the purchase of flood insurance to ensure greater protection of property within the City. Goal 3: Increase the preparedness capability of the public to respond to and recover from flood events. Step 2: Assess the Community's Public Information Needs The City of South Miami is located in Miami -Dade County in southeastern Florida and is part of the Miami metropolitan area. As of 2015, according to the American Community Survey (ACS) 2011-2015 5-Year Estimates, the population was 12,156. South Miami has a total land area of 2.3 square miles as well as several canals totaling 0.04 square miles of water area. Based on this land area, the average population density is 5,285 people per square mile. According to ACS 2011-2015 5-Year Estimates, the median age in the City is 38.3. Approximately 6.9 percent of the population is under 5 years of age, and 11.8 percent of the population is over 65 years of age. An estimated 48 percent of the population is Hispanic or Latino, and over half of the population 5 years and over speak a language other than English at home. The floodplains of South Miami consist of low lying areas adjacent to the City's canals. The topography of South Miami is extremely flat and sits at a low elevation. There are several small canals located within the City of South Miami boundaries that discharge into the C-2 Snapper Creek Canal. The Snapper Creek canal is maintained by the South Florida Water Management District (SFWMD) as a regional canal. The small canals within the city boundaries are maintained by the City of South Miami Public Works Department. Floods can occur in South Miami at any time during the year. However, flooding is most likely during the rainy season, which extends from June to October. According to data from the NOAA National Centers for Environmental Information, the average annual precipitation in the Miami area from 1960 to 2018 is over 59 inches. However, as shown in the graph on the following page, in recent years the area has consistently received more rainfall than this average, which may reflect a new normal. Thus, with greater rainfall flooding may become an increasing issue in the City of South Miami. 10 City of South Miami, FL Page 4 Program for Public Information Source: NOAA National Centers for Environmental information, Climate at a Glance: U.S. Time Series, Precipitation, published February 2018, retrieved on February 20, 2018 from http://www.ncdc.noaa.gov/cag/ Flooding along streams is due to prolonged heavy rainfall over the drainage area draining to the stream. Flooding is more severe when the ground has been saturated due to previous heavy rainfall and a higher ground water table. Due to the City's low elevation and naturally high water table, drainage capacity can become quickly overwhelmed in the City. Major storms affecting the South Miami area reported by the Flood Insurance Study (FIS) for Miami -Dade County and NOAA's National Centers for Environmental 'Information (NCEI) include a tropical depression in October 1999, a tropical depression in October 2000. Storms that have broadly affected areas of Miami -Dade County over the past 10 years include Tropical Storm Fay (2008), Hurricane Ike (2008), Tropical Storm Bonnie (2010), Tropical Storm Isaac (2012), Hurricane Sandy (2012), and Hurricane Irma (2017). Not only do hurricanes create floods, but they may cause erosion along the banks of rivers and streams. 2.1 Delineate Target Areas In order to develop an effective local outreach program that raises public awareness about flood related issues, it is necessary to identify and assess the areas within the community that are considered to be flood -prone. The PPI Committee identified the following target areas and concluded that outreach projects should be directed to all properties (residential, commercial and public) within these areas: Target Area #1: Special Flood Hazard Areas within the City According to the AS and Flood Insurance Rate Map (FIRM) prepared by FEMA, revised on September 11, 2009, approximately 23% of the City is located within a Special Flood Hazard Area (SFHA). Figure 1 reflects the mapped flood insurance zones for the City. 11 City of South Miami, FL Page 5 Program for Public Information Figure 1—South Miami Special Flood Hazard Areas iN City of South Miami, FL Page 6 Program for Public Information Table 2 is a summary table that shows the building count and improved value of parcels by FEMA flood zone. Based on this analysis, 950 improved parcels fall within the 1% annual chance floodplain for a total value of $200,433,448. Additionally, there are 2,533 improved parcels outside of the SFHA with a value of $1,038,266,876. Note: Improved parcels indicate that a structure is present; however, the structure may or may not be insurable. Table 2- Building Count by FEMA Flood Zone Zone Total Building Count Zone AE Flood 11 Value Improved$307,000 ZoneAH 939 $200,126,448 Zone X (unshaded) 2,533 $1,038,266,876 Total 3,483 $1,238,700,324 Source: Miami -Dade County 61s, FEMA DFIRM (09/11/09) 'Total value does not Include land value. Target Area #2: Repetitive Loss Areas An analysis of repetitive loss was completed to examine the number of repetitive loss properties in relation to FEMA flood zones and the extent to which these properties are insured. According to January 2017 NFIP records, there are 6 unmitigated repetitive loss properties with a total payment of $455,294.34. However, two of these properties have since been mitigated. Of the remaining 6 repetitive loss properties, only 33 percent are insured. Table 3 details FEMA flood zones, insurance coverage, and total payment by property. Table 3 - Summary of Repetitive Loss Properties Wood - Mitigation MkigatImmmmed Unmitigated Insured UninsuredPayment x Total Building 114,056.92 Total Content Payment 40,476.09 Total Paid 154,533.01 X x AE x x 5,776.94 8,171.19 13,948.13 AE x x 12,538.81 951.52 13,490.33 A x x 8,401.69 2,853.28 11,254.97 X x x 35,011.70 0.00 35,011.70 AE x x 40,039.42 8,310.10 48,349.52 AE x x 12,028.64 0.00 12,028.64 FAE x x 116,698.71 49,979.33 166,678.04 Total 2 6 2 6 1 $344,552.83 $110,741.53. $455,294.34 Source: NFIP Repetitive Loss Data, 2017 Properties categorized as repetitive loss properties have a greater need for flood protection. Since FEMA wants communities to address their repetitive loss problems because of the large drain on the NFIP Fund, the PPI committee wanted to take further action to specifically target repetitive loss areas for outreach. The committee identified 4 repetitive loss areas within the City with a total of 47 properties. These designated areas consist of repetitive loss properties, historical claims properties, and properties without any past claims but with similar flood conditions to the repetitive loss and historical claims properties. Figure 2 on the following page illustrates the location of the repetitive loss areas in relation to the mapped floodplains. The details of the repetitive loss areas are included within the City's Repetitive Loss Area Analysis (RLAA). 13 City of South Miami, FL Page 7 - Program for Public Information b6 uol;ew.Io}ui :)ilgnd AO; we'ZOJd g a2ed ld 'lwei W y;noS 10 /qi:) sauOZ poOIj VW3 j pue saizladoJd ssol anilgoday — Z ain2ij vumP°o5lalmCfu>MPaNl A9 il'I.�i:.N � �. j _ ialaayra aalso) oawe >mea>eno9 vlouzs aranre3na f (,Aws) X ao.Z M Ilaell7 Ill i...� �_ Htl auoZ _ deW xopul 3tl auoz --:`. _ IAlNO 3DN3N3i38m ~ Bwddey� easy sso� 8AI ipday !--!N Vmos 9a1 y»sa 80d SI dVW SIH1:31ON epuolj'IweIW 4hoS ewy ia0 puafia� ❑III:IL7 �' 0961 oeo a �5 Vh5 M6 F vwv Ms 4 F4 F$ 8 owPu6v Ms rsve9 Ms � � vs v41v M8 5 e e snn Ms ? 4 4 fS hle MS: _ • 18 V1 •� e 154b1 MS V"> °y yl5(M8 V F m F � F ^ ay NLL M5 F m erz: Mt 3 ' E • F F - Is Ore[ vs • G vt wit Ms _ - LSN91M5, W9 nJ •.54�YIr5 /�'M1 (��'� Jp^ [svK9 M6 � ; C �N6 VIK M5� wllr ! ° -0i°� 15448 MSi „ p a,r eMPVr Aev ° fumn _ •'. 3 IS NL9 MG •N x. � .'IM R�PI•N a V fGMOvie 09 m � 16 N39 MS n { 4°19 3 ..r evnvv � a g VM °� •4PD'• > ISOfp MS m ial.u_. 150ut0 M8 d°�•• ,8 °y ;\ W yw 6LY L9 M5 < t ' 181c19 M5^ �Y \I 61f19 M6 �:4tp8 M5 • V �� 8N%MT � IS VI6C MS -y vvb. Ms _ Is uvc Mc yN(c Ms o i V hmS 4flGM 3 + ICM N[G MC eY1nS .ms MS °fMv � O°V. IB 419G MS • ITI I(•��. - Tv• •no � J�µS. +nY am4�c8 1 yanV °uoaVV • reIPWtl3 •°L lv'G Mt i L fIGMs m f[G MG° N9G MS [ _�Ye aryM5 SNM MT _ - ,.r ..Pelt' — •°y N99eMs �. FF LS { m anre n. u+M 15 V19°MS St. - � .77 IS v1G9 MS + � n antl °bk ve MI4h>MS S °, :. 1 ..r=P•,en � F � 1 n IJ elite � enY [imlue] SP 1°MS 9, .. t. C O ur mn8lr _ ^ aPPI .. NV Me - IS WPM L ub[ M5 PY PnO • nL NG[MS F +O• t6VL VJePsw� anY•uM5 �"M a IS NL[MS � N9CM Target Area #3: X Zone & Shaded X Zone Because floods can happen almost anywhere and outside of the 1% annual 1 26% of past flood chance flood or high risk Zones A/AE/AH, the PPI Committee wanted to make i sure that a focus of flood preparedness extended beyond the boundaries of claims have been i the SFHA. Specifically, the PPI committee wanted to focus flood outreach on i made in X Zones. the residents and business owners near the moderate risk Shaded X flood zone (500-yr floodplain) and within the low risk X Zone, where properties may still face flooding, particularly from localized stormwater flooding. The mapped flood insurance zones forthe City are shown in Figure 1. The X Zone accounts for 8,231 acres in South Miami, totaling 62% of the City's land area. Target Area #4: Pre -FIRM Buildings The PPI Committee recognized that most historical paid claims (60 of the 88 claims) have been made on pre -FIRM structures, as detailed in Table 6 below. Pre -FIRM structures were built before the date of the City's first Flood Insurance Rate Map (FIRM) and therefore were constructed before flood hazard areas and flood elevations were formally identified in the community. These structures were also not held to construction standards laid out in the City's floodplain regulations and as a result were likely not constructed with flood protection in mind. The City of South Miami's first FIRM was dated 9/29/1972. In South Miami, 2,504 parcels contain structures built in 1972 or prior. This means that 71.5 percent of parcels contain pre -FIRM buildings. If pre -FIRM structures sustain flood damages that require substantial improvement as defined in the City's floodplain regulations, these structures must be brought up to the current flood protection standards. However, these improvements are not otherwise required and are typically very costly. In the absence of structural improvements to their buildings, residents and property owners of pre -FIRM buildings can benefit from information on understanding theirflood risk, protecting themselves, theirfamilies, and their property, flood preparedness, flood protection, and how to build responsibly should they need to make improvements. Target Areas Summary An analysis of the four target areas described above concluded the following which was considered in the formulation of messages for the PPI: 1. The entire city and all flood zones are subject to flooding, and the PPI should strive to reach all residents and businesses within the city, especially within the SFHA, which covers 23 percent of the city's total area. 2. Repetitive loss properties are distributed across flood zones with 25 percent of properties located outside of the SFHA in Zone X. Only 33 percent of unmitigated repetitive loss properties are insured. 3. There are 2533 buildings located within the Zone X flood zone with an estimated value of $1,038,266,876. These property owners need to be made aware that they are subject to flood risk and that flood insurance is available to them. 4. Pre -FIRM buildings account for 68 percent of all paid claims in the city. 15 City of South Miami, FL Page 9 Program for Public Information 2.2 Assess Flood Insurance Coverage One valuable source of information on flood hazards is current flood insurance data for active policies and past claims. Flood insurance is required as a condition of federal aid for a mortgage or loan that is federally insured for a building located in a FEMA flood zone. NFIP data for the City was analyzed to examine the following points: 1. Where do active flood insurance policies exist? 2. Where have flood insurance claims been paid in the past? 3. How many buildings are exposed to the flood hazard versus how many buildings have coverage? 4. How does the average amount of coverage compare to the amount of expected flood damage from the 100-yr flood? Figure 3 on the following page depicts the location of active flood insurance policies as of January 2017. Figure 4 shows those active policies in relation to FEMA flood zones and identifies general areas where there are policy gaps geographically. General areas of policy gaps are circled in yellow on the map and described below. There are significant concentrations of polices within the AH Zone, but some gaps remain. Areas that should be targeted for policy coverage increases include the south of the City along the C-2 Canal, areas along S. Dixie Highway in the east of the city where flood claims have been made previous, areas along the Ludlam Glade, Twin Lake, and Broad Canals, and areas in the north of the city within the SFHA. Additionally, it is worth noting that that there are some Preferred Risk Policies throughout the Unshaded X-Zone and the nearby Shaded X Zone directly east of the city, as detailed in the Flood Insurance data that follows. These areas can also be targeted for increased coverage with Preferred Risk Policies. 16 City of South Miami, FL Page 10 1 ' Program for Public Information L� IT aged uoijewjojuj:)ijqnd jol wejgOJd Ij liwe'W 41noS jo 83JOd U1. 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The following tables reflect NFIP policy and claims data for the City categorized by structure type, flood zone, Pre -FIRM and Post - FIRM. Table 4— NFIP Policy and Claims Data by Occupancy Type Number of Number of Total Closed L"CCUPancy Policies in Total Premium Insuran Lin Forccel Closed Paid of Paid Losses Single Family 778 $395,300 $229,448,100 69 $867,547.64 2-4 Family 18 $8,349 $4,530,000 1 $52,283.90 All Other Residential 40 $15,025 $8,342,100 4 $13,627.43 Non Residential 8 $10,577 $4,489,500 14 $288,905.17 Total 844 $429,251 $246,809,700 88 $1,222,362.00 Source: FEMA Community Information System as of 12/31/2017 Note: Data available by occupancy type is incomplete, as the total number of policies in force as of 12/31/2017 was 883. Loss data is accurate. Table S — NFIP Policy and Claims Data by Flood Zone Flood Zone A01-30 & AEZones Number of Policies in Force 182 Total Premium 111116�1 $130,565 Total Coverage $50,462,100 Number of Closed Paid Losses 58 Total of Closed Paid Losses $650,438.06 AZones 2 $3,102 $574,000 2 $2,580.62 AO Zones 0 $0 $0 0 $0.00 AH Zones 462 $223,688 $132,031,900 5 $61,658.02 AR Zones 0 $0 $0 0 $0.00 A99 Zones 0 $0 $0 0 $0.00 VO3-30 & VE Zones 0 $0 $0 0 $0.00 V Zones 0 $0 $0 0 $0.00 D Zones 0 $0 $0 0 $0.00 B,C&XZone Standard 15 $12,269 $4,527,400 10 $202,277.06 Preferred 222 $112,535 $75,905,000 13 $305,410.38 Total 883 $482,159 $263,500,400 88 $1,222,363.00 Source: FEMA Community Information System as of 12/31/2017 Table 6—NFIP Policy and Claims Data Pre -FIRM Flood Zone A01-30 & AEZones Number of Policies in Force 99 Total Premium $79,717 Total Coverage $28,110,500 Number of Closed Paid Losses 41 Total of Closed Paid Losses $404,241.85 AZones 1 $1,353 $224,000 2 $2,580.62 AO Zones 0 $0 $0 0 $0.00 AH Zones 369 $182,957 $104,298,000 1 $48,471.95 AR Zones 0 $0 $0 0 $0.00 A99 Zones 0 $0 $0 0 $0.00 V01-30 & VE Zones 0 $0 $0 0 $0.00 V Zones 0 $0 $0 0 $0.00 D Zones 0 $0 $0 0 $0.00 B,C&XZone Standard 12 1 $8,783 1 $3,327,400 7 $114,981.46 Preferred 141 $71,575 $47,010,000 9 $234,604.48 Grand Total 622 $344,385 $182,969,900 60 $804,877.00 Source: FEMA Community Information System as of 12/31/2017 `v City of South Miami, FL Page 13 Program for Public Information Table 7— NFIP Policy and Claims Data Post -FIRM A01-30 & AE Zones 83 $50,848 $22,351,600 17 $246,196.21 A Zones 1 $1,749 $350,000 0 $0.00 AO Zones 0 $0 $0 0 $0.00 AH Zones 93 $40,731 $27,733,900 4 $13,186.07 AR Zones 0 $0 $0 0 $0.00 A99 Zones 0 $0 $0 0 $0.00 VOI-30 & VE Zones 0 $0 $0 0 $0.00 V Zones 0 $0 $0 0 $0.00 D Zones 0 $0 $0 0 $0.00 B,C&XZone Standard 3 $3,486 $1,200,000 3 $87,295.60 Preferred 81 $40,960 $28,895,000 4 $70,805.90 Grand Total 261 $137,774 $80,530,500 28 $417,483.00 Source: FEMA Community Information System as of 12/31/2017 Table 6 shows that pre -FIRM buildings make up the majority of the City's insured properties, accounting for 70 percent of all active policies and 68 percent of all paid claims. Table 8 compares the policies in force with the number of buildings located within each flood zone and identifies the percent of buildings insured. Table 8 — Percentage of Buildings Insured Flood Z one A01-30 & AE Zones* in Force 182 L. ,.,_�Ilflmber of Buildings 11 % Insured 100.0%* A Zone* 2 0 n/a AH Zone 462 939 49.2% B, C & X Zone 237 2,S33 9.4% Total 883 3,483 26.4% Source: FEMA Community Information System as of 05/31/2017 "FEMA CIS data lists active policies In the A Zone, however there is no mapped A Zone in the City of South Miami. Additionally, 182 policies are listed in the AE Zone, yet 89 of these policies are located outside the mapped boundaries of the City. An analysis of parcel data indicated that only 11 buildings are located in the AE Zone. These discrepancies are likely due to the fact that many properties listed with active policies under the Citys community number are actually looted outside of the City's official boundaries. The notable statistic in Table 8 is that while there are 3,483 buildings located within the 1-percent-annual- chance flood zone, only 25.4%of these buildings carry an active flood insurance polity. Furthermore, only 9.4% of buildings within the X Zone are insured, but flooding is not limited to the 100-yr flood zones as evidenced by the fact that 26.1% of paid claims were made in the B, C, and X Zones, and two repetitive loss are in Zone X. It should be noted that active policies listed for the City of South Miami do not all have addresses located within the City of South Miami's boundaries. Therefore, the above estimates for the percent of buildings insured in each zone are inflated due to the inclusion of policies located outside the City limits. Table 9 compares number of buildings present, number of policies in force, total coverage and a calculation of loss estimate values for the 100-year flood. Losses were estimated using a flood depth of 1.6 feet, which is the average flood depth for a 100-year flood across the entire SFHA. Therefore, this analysis may overestimate losses for some areas of the City and underestimate losses for others, but it is an average approximation for loss across the entire SFHA. Using the U.S. Army Corps of Engineers' catalog 20 f_ City of South Miami, FL Page 14 Program for Public Information of residential depth -damage functions, for a 1.6-foot flood depth an estimated damage of 19.9 percent was applied to all structures. Note that this loss estimate is for a modeled 1-percent annual chance flood and therefore available data did not include any flooding in B, C, or X Zones. However, these areas are not without flood risk; a flood greater than the modeled 1-percent annual chance flood would likely cause damages in some of these areas. Table 9—Flood Loss Estimates by Flood Zone Flood Zone A01-30 & AE Zones Numberof Buildings 11 ­8WOWME-Viiiil Policies in Force 182 $307,000 $50,462,100 see total" AZone 0 2 $0 $574,000 $0 AH Zone 939 462 $200,126,448 $132,031,900 see total' B, C & X Zonez 2,533 237 $1,038,266,876 $80,432,400 $0 Total 3,483 883 $1,238,700,324 $263,500,400 $31,900,666 Source: Miami -Dade County GIS, FEMA DFIRM(09/11/09) 'Total value is based on improved parcel value and does not include land value. 'Loss estimates were based on flood depths for the 1-percent annual chance floodplain, so they could not be calculated for the B, C, and X Zones. 'Flood loss estimates were compiled for the entire SFHA and are not available by zone. An analysis of existing flood insurance coverage for Zones AE and AH shows that total building coverage exceeds the loss estimate forthe 100-yr flood zone. However, this insurance coverage figure is inflated by the inclusion of policies for properties located outside the mapped boundaries of the City of South Miami. Moreover, this statistic does not take into account the large number of uninsured proprieties in the City (74.6%) that would have no coverage in the event of a flood loss. Therefore, there is a need to increase the flood insurance coverage in the City by increasing the number of policyholders. This assessment is further supported by a visual analysis of policy distribution throughout the City. There are many coverage gaps within the Zone AH flood zone toward the north of the City and along the canals the run through the center of the City. Additionally, while building coverage appears adequate, there may be a need to increase contents coverage, particularly if many residents are renters. An analysis of NFIP data through January 2017 showed active policies with building contents coverage totaling $56,937,600. Nearly 14%of current active policies do not include contents coverage, and only 19 of the 824 active policies in the community are contents -only coverage. Insurance Assessment Conclusions: 1. 25.4%of buildings across all flood zones are covered by a flood insurance policy; therefore, 74.6% are not. 2. Only 9.4%of the buildings in the X Zones have a flood insurance policy and 93.7%of those policies are preferred risk policies. However, buildings in the X Zone account for 26.1% of losses. 3. A higher percentage of buildings located in the AE and AH Zone are insured as compared to the entire floodplain. Insurance Assessment Recommendations: 1. Continue to encourage property owners in Zone AH to hold a flood insurance policy, as these structures are at the highest risk for flooding. 2. Encourage the purchase of Standard or Preferred RiskX Zone policies. Current policy holdings only cover 9.4% of buildings and 7.7% of the total building value in the X Zone. 3. Encourage the purchase of contents coverage for renters and homeowners who currently only have building coverage. 21 City of South Miami, FL Page 15 i' Program for Public Information Repetitive Flooding: An analysis of repetitive loss was completed to examine the number of insured repetitive loss properties against FEMA flood zones. According to 2017 NFIP records, there are 8 unmitigated repetitive loss properties with a total payment of $455,294.34. Of these repetitive loss properties, only 25 percent are insured and none have been mitigated. Table 3 details FEMA flood zones, insurance coverage, and total payment by property. 22 City of South Miami, FL Page 16 ;. Program for Public Information 2.3 Determine Target Audiences According to the 2016 American Community Survey 5-Year Estimates, of the 4,194 occupied housing units in the city, 60 percent are owner -occupied while 40 are renter -occupied. Homeowners may be more likely than renters to make structural improvements or investments in their homes to protect themselves from flooding. It will therefore be important to balance outreach on flood protection measures with information on how to know your flood risk, prepare for flooding, and protected yourself and your family from flooding. As residents do purchase homes, it is important to ensure that those involved in the process, such as real estate, lending, and insurance companies and real estate attorneys have information on flood risk and*are able to advise their clients accordingly. Of South Miami's 12,207 residents, 51.2% are Hispanic or Latino. Of residents 5 years of age and over, 50.7 percent speak a language other than English at home. Over 44 percent of residents speak Spanish and 36.5% of those Spanish speakers speak English "less than 'very well". It will be important to ensure that all flood topics and messages are available in Spanish translations for this segment of the population. These social and economic factors were considered by the PPI committee in identifying target audiences and ensuring that the right messages, tools, and resources were used to overcome obstacles. The committee also considered known flooding problems, such as localized stormwater flooding, and the already identified target areas in order to target audiences for outreach. The committee recognized that messages would need to be distributed in different forms and using different sources in order to reach all target audiences. The following groups have been identified as target audiences who need special messages on flood protection: Target Audience #1: Homeowners and Neighborhood Associations Homeowners associations and neighborhood associations have access to residents of entire neighborhoods and often host neighborhood events. Educating and partnering with this audience would be an efficient way to reach large groups of residents at one time. Target Audience #2: Spanish Speaking Population With over a third of the population speaking Spanish and over a third of those Spanish -speakers having a low proficiency in English, the PPI committee recognized that providing Spanish materials and messaging targeted toward the Spanish-speaking population will ensure that this large portion of the population does not miss important flood -related information due to a language barrier. Target Audience #3: Landscapers Stormwater flooding has been a consistent problem in the city. Landscapers frequently deal with lawn debris and can affect the city's drainage system by sweeping vegetation/debris into nearby storm drains which clogs the system and causes stormwater to back-up and overflow into the surrounding area. Ensuring that landscapers understand this problem and know the proper way to dispose of lawn waste can have a large impact on keeping the drainage system clear. Target Audience #4: Real Estate, Lending and Insurance Companies and Real Estate Lawyers These groups play a key role in conveying information about flood insurance to homebuyers and homeowners. The PPI Committee will make sure this group is informed and equipped with the tools needed to convey flood risk and flood insurance information to residents. 23 to City of South Miami, FL Page 17 '�. �- Program for Public Information 2.4 Inventory of Other Public Information Efforts A key part of developing a public information program is becoming aware of other public information activities targeted at City residents. The information in Table 11 came from past projects, staff research, and PPI Committee members. Knowing what messages are currently reaching the residents of the City is essential in determining what types of projects or messages are effective, which ones may need to be revised, and what new projects are necessary to encourage residents and businesses to adopt behaviors to protect their property and their lives and to make the City more resilient. Table 10 — Existing Public Information Efforts Organization Project Subject Matter Frequency Public Works Flood Presentation run on Channel 77local TV Various flood -related & Engineering topics Year -Round Public Works Website Various flood -related Year -Round & Engineering topics Planning & Brochures and other flood information available Various flood -related Year -Round Zoning at public buildings topics Miami -Dade Various Publications Various flood -related Public Library topics Year -Round Miami -Dade Website Various flood -related County topics Year -Round website Florida Website and Various Publications Hurricane Preparedness, Division of Response, Recovery and Emergency Mitigation and various Year -Round Management flood -related topics and brochures, Get a Family and Business Plan Florida— Website Hurricane Preparedness, Ready.Gov Preparing Your Home, After a Hurricane, Hurricane Plan, Flood Year -Round Safety, Flood Preparedness, Flood Plan, Flood Insurance In addition to the above -listed project, the City of South Miami is also working to encourage homeowners and developers to use Low Impact Development (LID) to reduce stormwater runoff to the drainage system. LID techniques are stormwater management practices that help to capture, store, and slowly infiltrate stormwater on site in orderto reduce runoff to adjacent properties or to the stormwater system. Examples of LID techniques include rain barrels, permeable pavers, drainage swales. 24 City of South Miami, FL Page 18 �. Program for Public Information Examples of Existing Outreach Projects N 9I911 :4 1 a ITN ST 'a k 3 SW 72N0 ST }$� I i S �Ze ; City of South )tami Planning and Zoning Department 6130 Sunset Drive South DFiami, Florida 33143 f as _g 'x a. i _ I flood llazard Information for Sped: flood Hazard Areas to the City of souN Miami ran tuHim Contact Us National Flood Insurance Program Pudic works S Ergpsaremg Radnag aW RWks of Damage d Loss pub rkadepr@sounanionl Rgne Thrs Mormaeon loss been prepared so Out you can potent Your property hon nos pbys antl fnanal tlangem dmm.,g in YOW aWa The Coy mgesywbrmtlaM take anon 4" Ss%75b Aae concenvoc, reducing pus nsks of damago and toss to you. Your famhpopsy and Meng FL 33155 pron naf p13tpsarJns p 3g5-1032063 f Y}Se 7zos Flood Hazard Areas Calendar The C1, of SwtH Munn contains commncW antl rezdentul posauss tna are ocalmMoo. AVM federaly dev"edjWWl Flood hazard Ansas and chase poosass lexennce one Hasodc Pr..dnn Board .netts of cannot aoodmp dump seaco w Wnns. aopcal nouns. and ezpecW 4 Read On hum . Too. Mali EnHronnanul Review a Pr. e,ry in Flood ZonHs Prasenation Bomd Read On Toe, kilt' t 71,a Wi , P'.1 and Zorang Cep to ent can saw you m debmumg dycur prop" City commission Meeting dossfaii:Read On 25 City of South Miami, FL Page 19 -- -- Program for Public Information Step 3: Formulate Messages After reviewing the Community Needs Assessment, the PPI Committee reviewed the existing outreach projects and their dissemination methods and developed the following priority messages. Table 12 summarizes each message and the desired outcome. Topics A through F are the CRS Activity 330 Priority Topics and Topics G through J are the additional topics which were identified by the PPI Committee. The 10 topics identified below are covered by various projects which are listed in Table 13. In addition, the fourTarget Areas and four Target Audiences are addressed through the projects as well. Table 11— Messages and Desired Outcomes Topic Message • 1. Your property is subject to flooding Increase number of FIRM inquires A. Knowyour flood hazard 2.Your property is in a repetitively flooded area Reduce future repetitive loss properties 3.Don't drive through flooded streets (know where Reduce damages to vehicles, emergency to drive and where not to drive) rescues, and responders 1. You need to buy flood insurance Increase number of flood insurance policies B. Insure your 2.Your homeowner's policy does not cover flood Increase number of flood insurance property damage policies 3.Buy renters contents insurance to protect your Reduce damage to contents valuables from flood damage C. Protect 1.Turn around don't drown Reduce rescues and deaths yourself and your family 2.Know the flood warning signals Reduce rescues and deaths 1.Elevate HVAC exterior units Reduce number of flood damaged HVAC units D. Protect your property 2.Don't begin work without proper permits Reduce red tag violations from the 3.Don't throw trash or debris in streams, channels Reduce pollution and overbank flow hazard or open bodies of water 4.Grant monies are available to help elevate your Increase financial opportunities home 1.Get a permit before you start construction Reduce citations E. Build responsibly 2.Know the substantial damage rules Reduce citations 3.Keep areas open (setbacks) between homes and Maintain proper drainage property lines F. Protect 1.Don't dump in storm drains Improve water quality natural 2.Report erosion control measures not working Contain erosion on construction sites floodplain Reduce grading, fill, and earth functions 3.Don't disturb natural floodplain areas movement G. Hurricane 1. Prepare a safety checklist Protect family and reduce damage Preparedness 2. Prepare an emergency supply kit Protect family City of South Miami, FL Page 20 Program for Public Information t_ 26 Topicg H. General 1.1dentify and document your personal belongings Reduce delays in receiving insurance Preparedness payments 2. Prepare emergency flood kit & plan Save important insurance, real estate, and other important documents, pictures, etc. and know how to contact other family members I. LID 1. Install Low Impact Development (LID) Reduce runoff to stormwater system techniques on your property Techniques 2. Reduce impervious surface on your Reduce runoff to stormwater system property J. You should 1. Buy flood insurance outside of SFHA in X-Zone or Increase number of flood insurance buy flood C-Zone policies insurance in low 2. Buy lower cost Preferred Risk Policies (PRP) to Increase number of flood insurance risk protect your home policies in the X-Zone (Peace of mind zones coverage) Step 4: Identify Outreach Projects to Convey the Messages The overall strategy is to make information available to target audiences in a manner that will encourage each audience to adapt behaviors to improve preparedness and decrease future flood damage. The PPI Committee identified 14 existing and new projects and initiatives that would be implemented during 2018/2019. These projects are further organized by target area, audience and message in Table 13. In addition to projects that are implemented every year, the PPI Committee recommends Flood Response Projects which are projects that will be implemented during and after a flood. These projects are drafted and made ready for production and dissemination after a flood warning. These projects are listed at the end of Table 13. Existing public outreach efforts are identified in Section 2.4. New projects identified by the PPI Committee include: • Target the SFHA with an updated flood protection brochure covering all 10 flood -related topics including the 6 CRS priority topics. • Target properties in repetitive loss areas with an updated flood protection brochure. • Meet with homeowners' and neighborhood associations to discuss the 10 flood -related topics, including the 6 CRS priority topics. Step 5: Examine Other Public Information Initiatives The PPI Committee and City staff worked together to identify other Public Information Initiatives (PII) which provide additional information to citizens in the city and to improve access to information and services provided by the City. These PH projects are listed at the bottom of Table 13. These other public information initiatives include: Activity 320: The City will continue to provide information on areas that are at risk to flooding. The City will also publicize Activity 320 on its updated website to encourage more map inquiry requests from the 27 City of South Miami, FL Page 21 Program for Public Information public. The service is already publicized annually in a community -wide outreach brochure. It will be mentioned during'HOA outreach. See PII# 1 on page 28. Activity 350: The City will update its website to provide information on each of the six CRS Priority Topics as well as the four Additional Topics developed by the community. The updated website will also include links to additional flood awareness and preparedness resources, including Floodsmart.gov, Miami - Dade County Emergency Management, Florida Division of Emergency Management, and FEMA. See PH #2 on page 28. Activity 360: The City provides one-on-one advice about property protection and will make site visits to assess a property owner's site -specific flood conditions. This service will continue to be offered and will be publicized on the City's website and during HOA meeting outreach to increase requests for assistance by public. See PII# 3 on page 28. Step 6: Implement, Monitor and Evaluate the Program 6.1 Adoption: This document will become effective when it is adopted by the City Commission. 6.2 Evaluation: The PPI Committee along with City staff will monitor the projects as they are developed, as well as the results. They will record inputs from PPI Committee members and suggestions from other City employees and stakeholders participating in the activities. That input will be sent by e-mail to committee members for consideration and evaluation. The PPI Committee will meet once peryearto review the implementation of these projects and initiatives. At that time, the status of the projects will be explained and progress toward the outcomes will be discussed. The Committee will recommend to the appropriate City offices and the stakeholders who implement projects whether the projects should be changed or discontinued. The Committee will meet and review the outcomes of each individual activity to change, add, or approve them. Table 13 will be revised as needed. A report will be submitted to the City Commission explaining the annual changes to the PPI — projects, messages, and outcomes. The outcomes and revisions will be submitted as part of the City's annual recertification package to the Community Rating System and submitted to the City Commission for their review and consideration. 4.01 F� City of South Miami, FL Page 22 Program for Public Information Table 12— PPI Projects and Initiatives Target Area / Topic(s) Message(s) Project(s) Assignment Schedule Stakeholder Audiences) (See Table 8) (See Table 8 Outreach Projects • Your property Is subject to flooding Topic Know Your Flood Hazard • Don't drive through flooded streets OP 41 Updated Flood Protection Brochure will be mailed to Planning & Zoning July N/A Topic B Insure Your Property • You need flood insurance all property owners in SFHA annually Department Topic C Protect Yourself and Your ' Renters should protect contents Family with flood Insurance • Elevate exterior HVAC units OP N2 Updated Flood Protection Brochure placed at Topic D Protect Your Property from the Hazard , Get permit before you start different locations: City Hall, the Public Works & Planning & Zoning Year -Round N/A construction Engineering Department, the Parks &Recreation Department Topic E Build Responsibly . Don't dump In storm drains Department, and the public library Topic F Protect Natural .Gran[ monies are available to help OPp3 Provide NFIP brochures an benefits of flood FEMA(NFIP)/Real Floodplain Functions elevate your home Target Area 41: Topi[G Hurricane Preparedness • Prepare a safety checklist insurance at 4 different locations: CityHall, the Public Planning & Zoning g g Year -Round Estate Agents, g Special Flood 7opicH General Preparedness . Identify and document Your Works Department, the Parks&Recreation Department Lenders, Hazard Area Topic I LID Techniques personal belongings Department, and the public library Insurance Agents (SFHA) Topicl Anyone Can Buy Flood . Install LID techniques on your property OF p4 Participate the annual Hurricane Expo to provide Planning&Zoning Insurance . Lower cost Preferred Risk Policies information to residents on flood risk, flood insurance, Department Annually N/A PRP are available property protection, preparedness, and other related topics OP RS Informational brochures educating homeowners and HVAC contractors on the need to elevate HVAC units for Building Year -Round N/A TopicA Know Your Flood Hazard , your property is subject to flooding flood protection available at 2 different locations: City Hall Department Topic 0 Protect Your Property . Elevate exterior HVAC units and the Public Works&Engineering Department from the Hazard . Keep areas open between homes OP p6 Maintain Copies of Substantial Damage rules and ToplcE Build Responsibly and property lines regulations (flyer) at 2 different locations: City Hall and the Building Year -Round N/A Public Works & Engineering Department Department Topic A Know Your Flood Hazard • Your property is subject to flooding Target Area 112: Topic C Protect Yourself and Your a Don't drive through flooded streets • You need flood insurance Planning & Zoning Repetitive Loss Family OP 43 also applies to this Target Area. Year -Round FEMA(NFIP) Properties/Areas Topic D Protect Your Property - Renters should protect contents Department from the Hazard with flood Insurance • Elevate exterior HVAC units 29 .yJF City of South Miami, FL Page 23 -- — Program for Public Information Target Area/ Topic(s) Message(s) Project(s) Assignment Schedule Stakeholder Audiences) (See Table 8) (See Table 8) Outreach Projects - TopicEBuildRespunsibly • Get permit before you start Topic F Protect Natural construction Floodplaln Functions • Don't dump in storm drains Planning & Zoning Topic I LID Techniques • Install LID techniques on your OP#4 also applies to this Target Area. Department Annually N/A TopICI Anyone Can Buy Flood property Insurance • Lower cost Preferred Risk Policies (PRP) are available OP #7 Updated Flood Protection Brochure will be mailed Planning & Zoning year -Round N/A annually to all property owners in Repetitive Loss Areas Department Public Works & OP #B Place no dumping signs on top of drainage inlets Engineering Year -Round Landscapers Department OP#3 also applies to this Target Area. Planning & Zoning Year -Round FEMA(NFIP) Topic A Know Your Flood Hazard • Your property is In a repetitively Department Topic B Insure Your Property flooded area • Don't drive through flooded streets OP #9 Give presentations to 2 homeowners/nelghborhood Topic C Protect Yourself and Your Family , you need flood insurance associations or resident groups annually to distribute and Planning &Zoning •Renters should protectcontents discuss the Flood Protection Brochure as well as flood risk Department, Parks South Miami Topic D Protect Your Property with flood insurance (Including localized stormwater Flooding, the dangers of Bi-Annually Neighbors, Inc., from the Hazard • Elevate exterior HVAC units Flooding in low-lying areas, "turn around don't drown"), &Recreation Rotary Club Target Area 113: Topic E Build Responsibly • Get permit before you start insurance options, property protection, and where to find Department Zone X Topic F Protect Natural construction additional information in City Hall and on the City's website. Floodplain Functions • Don't dump in storm drains OP#10 Informational brochure to advise homeowners and Topic G Hurricane Preparedness • Identify and document your landscapers not to blow grass clippings or leaves into storm Public Works& Topic H General Preparedness personal belongings drains available at 4 different locations: City Hall, the Public Engineering Year -Round N/A Topic I LID Techniques • Reduce Impervious surface an your Works & Engineering Department, the Parks & Recreation Department Toplcl Anyone Can Buy Flood property , Lower cost Preferred Risk Policies Department, and the public library Insurance (PRP) are available OP #12 Update presentation for Channel 77 local news to Public Works & include all 10 topics and continue to broadcast regularly or Engineering Year -Round at least one topic per month for 10 months Department 30 City of South Miami, Fl. Page 24 Program for Public Information Target Area / Topic(s) Topic(s) Message(s) Project(s) Assignment Schedule Stakeholder Audiences) Table 8) (See Table 8) Outreach Projects • Your property is in a repetitively Topic Know Your Flood Hazard flooded area Topic B Insure Your Property • Don't drive through flooded streets Topic C Protect Yourself and Your • You need flood insurance Target Area g4: Family • Renters should protect contents with flood insurance OP#12 Information on importance of avoiding flood Pre -FIRM Topic D Protect your Property from Hazard •Elevate exterior HVAC units insurance policy lapse for pre -FIRM structures will be shared Planning & Zoning Annually N/A Properties the Topic E Build Responsibly • Gel permit before you start on the City's Facebook page. Department p construction Topic I LID Techniques , Reduce impervious surface on your Topic l Anyone Can Buy Flood property Insurance • Lower cost Preferred Risk Policies (PRP) are available Topic A Know Your Flood Hazard Topic B Insure Your Property • Your property is subject to flooding Topic C Protect Yourself and Your . Don't drive through flooded streets Family • You need flood insurance Topic D Protect Your Property • Elevate exterior HVAC units Homeowners/ from the Hazard • Get permit before you start Planning & Zoning South Miami Neighborhood Topic E Build Responsibly construction • Don't dump in storm drains OP g9 also applies to this Target Audiences Department, Parks Eli -Annually Neighbors, Inc., Associations Topic F Protect Natural Floodplain Functions • Identify and document your &Recreation Rotary Club Topic Hurricane Preparedness personal belongings Department , Reduce impervious surface on your Topic H General Preparedness property Topic I LIDTechniques . Lower cost Preferred Risk Policies Topic Anyone Can Buy Flood (PRP) are available Insurance Topic A Know Your Flood Hazard • your property is subject to flooding Spanish Topic B Insure Your Property . Don't drive through flooded streets Speaking Topic C Protect Yourself and Your • you need flood insurance OP a13 Spanish version of updated Flood Protection Planning & Zoning year -Round N/A Family • Renters should protect contents Brochure will be made available in City Hall Department Population Topic D Protect Your Property with flood insurance from the Hazard . Elevate exterior HVAC units 31 City of South Miami, FL Page 25 Program for Public Information Target Area/ Topic(s) Message(s) Audiences) (see Table 8) (See Table 8) Project(s) Assignment Schedule Stakeholder Outreach Projects Topic E Build Responsibly • Get permit before you start Topic F Protect Natural construction Floodplain Functions • Don't dump in storm drains OPN14 Spanish version of NFIP brochures on benefits of Topic Hurricane Preparedness pflood • Prepare a safety checklist Insurance and that Insurance can be purchased in an X Topic H General Preparedness • Identify and document your Zone will be made available at 4 different locations: City Planning & Zoning year -Round FEMA (NFIP) Topic I LID Techniques personal belongings • Install LID techniques on your Hall, the Public Works & Engineering Department, the Parks Department Topic Anyone Can guy Flood Property & Recreation Department, and the public library Insurance . Lower cost Preferred Risk Policies PRP are available Real Estate, . your property is subject to flooding FEMA(NFIP), Real Lending, and Topic A Know your Flood Hazard , You need Rood insurance Estate Agents, Insurance Companies, and Topic B Insure Your Property . Renters should protect contents OP#3 also applies to this Target Audience. Planning & Zoning Year -pound Lenders, Topic J Anyone Can Buy Flood with flood insurance Department Insurance Agents, Real Estate Insurance • Lower cost Preferred Risk Policies Real Estate Lawyers (PRP) are available Lawyers Topic A Know Your Flood Hazard Public Works & • Your property is subject to flooding OP#8 also applies to this Target Audience. Engineering Year -Round Landscapers Topic D Protect Your Property . Don't throw trash or debris in Department Landscapers from the Hazard streams, channels or open bodies Public Works& Homeowners Topic F Protect Natural of water Floodplain Functions • Don't dump in storm drains OP#10 also applies to this Target Audience. Engineering Year -Round Associations Department 32 City of South Miami, FL Page 26 -- Program for Public Information Entire Community Flooded property owners and residents SFHA Repetitive Loss Areas Homeowners Associations Spanish Speaking Population Topic Know Your Flood Hazard Topic B Insure Your Property Topic C Protect Yourself and Your Family Topic D Protect Your Property from the Hazard Topic E Build Responsibly Topic F Protect Natural Floodplain Functions Topic G Hurricane Preparedness Topic H General Preparedness Topic I LID Techniques TopIcJ Anyone Can Buy Flood Insurance Topic C Protect Yourself and Your Family Topic g Insure Your Property Topic D Protect Your Property from the Hazard Topic E Build Responsibly Topic l Hurricane Preparedness ,--_ r -;: et Projects) Assignment Schedule I Stakeholder • Your property is subject to flooding • Don't drive through flooded streets • You need flood Insurance • Renters should protect contents with flood Insurance • Elevate exteror HVAC units • Get permit before you start construction • Don't dump In storm drains • Grant monies are available to help elevate your home • Prepare a safety checklist • Identify and document your personal belongings • Install LID techniques on your property • Lower cost Preferred Risk Policies • Your property is subject to flooding • Don't drive through flooded streets • You need flood insurance • Elevate exterior HVAC units • Get permit before you start construction • Flood Insurance is not just for the SFHA • Grant monies are available to help elevate your home • Know the substantial damage rules • Keep areas open (setbacks) between homes and property lines Don't begin work without a proper permit Outreach OP#15 Work with the South Miami News to provide Planning & Zoning outreach on one of the 6 CPS Priority Topics or 4 Additional Department Year -Round Topics each month. N/A Flood Response Projects FRP p1 Provide "After a Flood: The First Steps" brochure to flooded property owners which provides information on the Planning & Zoning Ready to go FEMA and dangers of flood water, listen for local warnings, don't drive Department before and American Red through flooded streets, stay healthy (emotional stress), after a flood Cross FRP p2 Provide copies of "Repairing your flooded home" Ready to go FEMA 234 publication to flooded property owners which before and FEMA and provides information on protecting your home from further Planning & Zoning after a flood American Red damage, getting organized, drying out your flooded home, Department Cross restoring utilities, clean up, rebuilding and preparing for the FRP g3 Provide information on the City's Substantial Planning & Zoning Ready to go Damage rules Department before and N/A after a flood 33 City of South Miami, FL Page 27 Program for Public Information Target Area/ Topic(s) Message(s) Audiences) (See Table 8) (See Table 8) Project(s) Assignment Schedule Stakeholder Flood Response Projects FRP#4 Provide information on the need for a building Planning & Zoning Ready to go before and N/A permit on the City's website and in local news Department after a flood FRP#S Promote the availability and benefits of flood Planning & Zoning Ready to go insurance on the City's Website and in local news Department before and N/A after a flood continued from continued from previous continued from previous FRP #6 Provide FEMA Increased Cost of Compliance Planning & Zoning Ready to go before and N/A previous Brochure Department after a flood FRP # 7 Flood Protection Brochure in OP#1 copies available Planning & Zoning Ready to go to handout before, during and after a flood Department before and N/A after a flood Planning & Zoning Ready to go FRP # 8 Homeowner's guide to cleaning up mold. Department before and N/A after a flood Public Information Initiatives Topic A Know Your Flood Hazard • Your property is subject to flooding Pit #1 Publicize the Map Information Service(CRS Activity Topic B Insure Your Property • Don't drive through noodled streets insurance 320) on the updated Flood Brochure (OP# 1), on the Planning & Zoning Year -Round N/A Topic[ProteF Yourself and your • You need flood enhanced website (PII#3), and when speaking to Department Family • Renters should protect contents Homeowners Associations (OF 99) Topic D Protect Your Property from the Hazard with flood insurance • Elevate exterior HVAC units PH #2 Enhance website (Activity 350) to include updated • Get permit before you start information on the 6 Priority and 4 additional topics, and Public Works & All City of South Topic E Build Responsibly construction links to Floodsmart.gov, Miami -Dade County Emergency Engineering Update FDEM and FEMA Miami Residents Topic F Protect Natural • Don't dump in storm drains Management, Florida Division of Emergency Management, Department Annually Floodplaln Functions • Grant monies are available to help and FEMA Topic G General Preparedness elevate your home PII#3 Continue to provide site visits and property Topic H Anyone Can Buy Flood • Prepare a safety checklist Insurance • Identify and document your protection a advice (CRS Activity 360 PPA & PPV), and Public Works & Topic l Hurricane Awareness personal belongings publicize that service on the website and when Engineering Year -Round N/A Topic Flood Education • Lower cost Preferred Risk Policies Associations Speaking to Homeowners Aciations (OP 99) Department (PRP) are available 34 City of South Miami, FL Page 28 Program for Public Information End of Report 35 City of South Miami, FL Page 29 Program for Public Information �4D�