Res No 173-18-15206RESOLUTION NO: 173-18-15206
Resolution authorizing the City Manager to update and rebuild the
audio system to digital technology and upgrade the proprietary
software and hardware replacement for the City's broadcast
automation system from Media Rushworks, LLC, a sole source provider.
WHEREAS, the City's broadcast automation system was las replaced during fiscal
year 2013 and was purchased and installed by Media Rushworks, LLC; and
WHEREAS, while the video system was completely upgraded at that time to a
digital platform, the audio system has only been modified during subsequent fiscal years
to interface with Granicus, a software program that distributes live and on-demand
streaming media of public meetings and other minor changes have been implemented
to the audio system to enhance and improve audio quality including; replacing
microphones and speakers; and
WHEREAS, the current audio system is analog technology, it is no longer cost
effective, nor will the audio quality improve substantially until the entire audio system is
replaced with the latest digital technology and is at end-of-life; and
WHEREAS, the City is recommending upgrading the broadcast automation
system at the same time since the components were purchased several years ago and
are approaching end-of-life functionality for the operation and support of the recording
and broadcasting of public meetings; and
WHEREAS, the proprietary software within the Media Rushworks, LLC broadcast
automation system will be upgraded, as well as, a complete re-wiring of the entire
system; and
WHEREAS, Media Rushworks, LLC is the exclusive manufacturer and sole source
of its proprietary software and hardware solutions and as a sole source for this solution,
is a single point of contact for services, engineering, installation, maintenance and
technical support.; and
WHEREAS, a one-year Service Level Agreement is included which includes
installation by a Media Rushworks, LLC technician, training and related travel expenses;
and
WHEREAS, the purchase price of the digital audio upgrade, software upgrades
and hardware replacements are $96,833.59 and the one-year Service Level Agreement
is $3,099.18 for a total project cost of $99,932.77 which includes installation by a Media
Rushworks, LLC technician, training and related travel expenses and charged to the
Capital Improvements Account No. 301-1340-513-6430.
Page 1 0[2
Res. No. 173-18-15206
NOW THEREFORE BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF
THE CITY OF SOUTH MIAMI, FLORIDA;
Section 1. The City Manager is authorized to update and rebuild the audio
system for the City's broadcast automation system to digital technology and upgrade
proprietary software and hardware replacement within the broadcast automation
system from Media Rushworks, LLC, a sole source provider. A copy of the Media
Rushworks LLC proposal and sole source letter is attached.
Section 2. Severability. If any section, clause, sentence, or phrase of this
resolution is for any reason held invalid or unconstitutional by a court of competent
jurisdiction, this holding shall not affect the validity of the remaining portions of this
resolution.
Section 3. Effective Date: This resolution shall take effect immediately upon
enactment.
PASSED AND ADOPTED this 20th day of September, 2018.
ATTEST: APPROVED:
C~~R~ .~
M1vti
COMMISSION VOTE: 5-0
Mayor Stoddard: Yea
Vice Mayor Harris: Yea
Commissioner Welsh: Yea
Commissioner Liebman: Yea
Commissioner Gil: Yea
Page 2 of2
City Commission Agenda Item Report
Meeting Date: September 20,2018
Submitted by: Steven Kulick
Submitting Department: Finance Department
Item Type: Resolution
Agenda Section: CONSENT AGENDA
Subject:
Agenda Item No:2.
A Resolution authorizing the City Manager to update and rebuild the audio system to digital technology and
upgrade the proprietary software and hardware replacement for the City's broadcast automation system from
Media Rushworks, LLC, a sole source provider. 3/5 (City Manager-Finance Dept.)
Suggested Action:
Attachments:
CM Memo Audio Upgrade and Infrastructure Update.docx
Resolution Rushworks Audio Upgrade and Infrastructure Update.doc
20180725 South Miami -Audio Upgrade and Infrastructure Update Combined. pdf
RUSHWORKS Service Level Agreement (Hardware Warranty and ASAP Plan) 060618.pdf
RUSHWORKS Sole Source for City of South Miami 060618. pdf
1
THE CITY OF PLEASANT LIVING
CITY OF SOUTH MIAMI
OFFICE OF THE CITY MANAGER
INTER-OFFICE MEMORANDUM
To:
FROM:
DATE:
SUBJECT:
The Honorable Mayor & Members of the City Commission
Steven Alexander, City Manager
September 18, 2018 Agenda Item No.: __
A Resolution authorizing the City Manager to update and rebuild the
audio system to digital technology and upgrade the proprietary software
and hardware replacement for the City's broadcast automation system
from Media Rushworks, LLC, a sole source provider.
BACKGROUND: The City's broadcast automation system was last replaced during fiscal year 2013
and was purchased and installed by Media Rushworks, LLC. While the video
system was completely upgraded at that time to a digital platform, the audio
system has only been modified during subsequent fiscal years to interface with
Granicus, a software program that distributes live and on-demand streaming
media of public meetings and is at end-of-life. Other minor changes have been
implemented to enhance and improve audio quality including; replacing
microphones and speakers. However, the current audio system remans analog
technology, it is no longer cost effective, nor will the audio quality improve
substantially until the entire audio system is replaced with the latest digital
technology. Therefore, the City is recommending a complete update and rebuild
of the entire system, including a complete upgrade of the audio system to digital.
In addition to the audio replacement and upgrade, the proprietary software within
the Media Rushworks, LLC broadcast automation system will be upgraded as well
as a complete re-wiring of the entire system. Existing hardware will be replaced
including hard-drive upgrades for added storage of archived public meetings. The
City is recommending upgrading the broadcast automation system at the same
time since the components were purchased several years ago and are approaching
end-of-life functionality for the operation and support of the recording and
broadcasting of public meetings. A one-year Service Level Agreement is also
included providing 24/7 customer support, unlimited software downloads and
ongoing maintenance.
Media Rushworks, LLC is the exclusive manufacturer and sole source of its
proprietary software and hardware solutions. As a sole source for this solution,
Media Rushworks, LLC is a single point of contact for services, engineering,
installation, maintenance and technical support.
2
THE CITY OF PLEASANT LIVING
CITY OF SOUTH MIAMI
OFFICE OF THE CITY MANAGER
INTER-OFFICE MEMORANDUM
The purchase price of the digital audio upgrade, software upgrades and hardware
replacements are $96,833.59. The one-year Service Level Agreement is $3,099.18
for a total project cost of $99,932.77 which includes installation by a Media
Rushworks, LLC technician, training and related travel expenses.
AMOUNT: $99,932.77
ACCOUNT: 301-1340-513-6430, Capital Improvements Fiscal Year 2018 -2019, with a
proposed amount of $100,000
ATTACHMENTS: Resolution
Media Rushworks, LLC Proposal
Media Rushworks, LLC Service Level Agreement
Media Rushworks, LLC Sole Source Letter
3
THE CITY OF PLEASANT LIVING
2018 Chamber
Digital Audio and
Rebuild Project
Designed by _____ ~· _____ '
6
City of South Miami Presentation and Audio Update and Rebuild
This proposal includes major audio rebuild with digital throughout and an
update to the presentation system. Also included is a complete rewire of
both the desk and racks to eliminate legacy clutter and excess cable from
short term changes to the system. There will be full wireless remote
control of audio and presentation features via the included iPad. Any new
cable pull requirements will be provided to and the responsibility of the
City of South Miami before the scheduled installation date.
~.~:",::: •.••• ;;~.",\l];:,ys"t~~'i! •• ' ••• :.',.' ':""ji;,,!!jlii'i:i.":;1'!:'~ aWl ',lte~';~ti~e,ii!' •• i,', •• " •• ,ip~l~i"', T
Presentation SYstem 1
VDESK Pro 8 Chassis Onlv 1
VDESK Input and Output Cards 1
A-LIST HD Chassis Onlv 1
Storage upgrade for A-LIST 2
Sub Total By Area 15470.00
~,'::li;~;2:nf~~~;:r¢~'i1!~~.;j """ '",;;,:f~!~ti,.,';,·iii •••• :i I' "\,'. ;, "::-.F," "
8 Channel DANTE Wireless mic Access 1
8 Channel Wireless mic charging base 1
4 Channel Wireless mic charging base 1
Wireless handheld 1
Wireless Desktoo Boundary microphone' 2
Wireless Gooseneck microphone base 4
15" Gooseneck microohone (Microflex) 4
18" Gooseneck microphone (XLR) 10
DANTE microphone base --_._--10 .. _--
Knob 1
Buttons 1
Timer 1
Sub Total By Area 28.736.80
'·;i·;~;mt::S;;'··"}'i~2fj'~'~~jl'· '<'L;,l~;';;i' , ~"
HDMI & VGA Wall-Plate Auto Switcher 1
Ethernet Port Cover 1
Lectern microphone 1
DANTE microohone base 1
Sub Total By Area 2494.16
'·'.~E.;~E'ti+'i:::"!'i.,~":)!;i~tml!·;:;.,i':,P~~;:i~;," ,'>i', '''''''::~;,j: "i',: , ',' ,,:,
"",';}''':,'",, ,
Presentation Switcher 1
Dante RJ45 Audio Adapter with One XLR 1
Assistive Listening - 4 users 1
16 channel digital mixer (remote 1
DANTE input for digital mixer 1
iPad Mini 2 + case 1
Standard License 1
Headphones 1
Headphone extension cable 1
7
Page 1 of 2
Headphone hanger 1
HDMI to SDI converter 2
Dante RJ45 Audio Adapter with Two XLR 2
25" 2560x1440 Monitor for VDESK 1
22" 1920xl080 Monitor for Systems 3
Mounting arm for monitors 1
Mounting arm for dual monitors 2
Sub Total By Area
HD upgrade for A-LIST 2
250W 24-port GbE PoE Switch 2
WiFi Access Point for Control System 1
Ubiquiti SFP+ Direct Attach Copper Cable 1
19-1nch lU Rackmount Keyboard 2
12x8 scalable DSP with AEC 2
Add 2 VolP lines to DSP 1
Shelves/Blanks/Rack screws/Captive Nuts 1
Sub Total By Area
DANTE Speaker Set for Lobby 1
Knob 1
SDI to HDMI converter for Lobby 2
Sub Total By Area
.. " .... '.'
..... ". PROJECTSUBTOTAlJ
INBOUND / OUTBOUND SHIPPING 1
PROJECT DESIGN 1
MISC PARTS -CABLES CONNECTORS 1
SITE COSTS:
Installation & Training 5
Airfare/Mileage 3
Hotel 5
Per Diem 6
Sub Total By Area
'.' .'... 'TOtAL PROJECT COST
..... ASAPSIiDDort:ONE.{lJ vear
This includes 24/7 Customer Support via
phone, email, and unlimited software
downloads.
(ASAP DISCOUNT)
TOTAL CAPEX WITH :1. YEAR SUPPORT
Page 2 of 2
13 090.44 .,. \: .. '
10,376.60
1,815.60
.. ... ,
71,983.59
2300.00 2,300.00
3,000.00
1700.00 1,700.00
7000.00
2400.00 12,000.00
750.00 2,250.00
450.00 2,250.00
225.00 1,350.00
17 850.00
96833.59
3599.18
(500.00)
99,932.77
8
RACK-1
OUTTOAIR A-LIST OUT
. . .. --' -
: :': ?~~-~~-=;~~~'?~;:::::~~t :~. I:
Clos.ed Caption Encoder
SOl Monitor;
SOl Au,"O Monitor
SOl Router
Standards Converter
DA. Embedder. Convertor
SOl Cable Modulator
[MantI<: Oro;;t.fuUIYJ!
Vbrick Encoder (U-Verse)
GraniCU5 Monitor
GraniCtiS Keyboard
Graniclis Encoder
UPS (RACK-1)
RACK-2 RACK-3
A-LIST Monitor
VDESK Monitor
: ~ "'~'" .; 1; ::+H-f-i+H: ~ :
A-LiSTiVDESK Ke,board
KVM EJ..tenders
, " ...~... ". ~
Vl..7FSA
'.' . ,'" VDESK System
. '. J; .: ....
. '
~. ,~.. r _._ '"
; j I<':l -
A-LIST System . .
. . . 'j?' .
. . _.
.: , . ---
: ! :.J:S .¥~-~ _:::-~ -:=:;:t2.~~~~";'~~~q ~~f~ , : UPS (R;\CK-2)
9
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--l
o
-. ~ . -
• {'j~~ _ fJ J .--. ,'" '-" •
Closed Ca ption Encoder
501 Monitors
501 Audio Monitor
501 Router
Standards Converter
Audio Embedder, 501 OA, Converter
501 Cable Modulator
(Atlantic Broadband)
Vbrick Encoder (U-Verse)
Granicus Encoder
RACK CONNECTIONS
lobby Monitors
Midcller\'1{lllito~
Frollt Monitors
Oafs Monitors
Monitonng Monitor
Cam 1
Cam 2
Cam 3
('..am 4
Presentation S.Y5tem
ToAuoio/Colntro! System SWitch
----SDI-----lirl>
--HDMI/DVI ~
--ANALOG AUDI~
----USB,----I1i>
---CAT-S ...
Oigital Audio Processor
,1-_-__ ~
r; • • _.: =-~
VOESK System
A-LIST System
11
SERVICE LEVEL AGREEMENT
Hardware Warranty & Annual System Assurance Program (ASAP)
RUSHWORKS warrants to the original purchaser that the computer system(s) will be free from defects in
materials and workmanship for a period of three (3) years from the date such computer system(s) are
shipped to RUSHWORKS. The Dell computers that host our various solutions include a 3 year Pro-
Support Warranty with overnight parts replacement and next business day onsite support if required.
Third party components such as video/graphics cards, cameras, routing switchers, etc. carry a
manufacturers' warranty only, which is generally a minimum of one (1) year from the date such
components are shipped to RUSHWORKS.
If it's necessary to return all or part of a system for diagnosis and repair, RUSHWORKS will issue an
RMA -Return Material Authorization -accompanied by specific instructions on how to package and ship
the item(s). If the system is out of warranty the City of South Miami will need to pre-approve a minimum
diagnostic charge.
All RUSHWORKS systems include a license for logMeln remote access software. This is useful for our
Support Team, allowing them immediate access for diagnosing any issues with hardware or software on
a system. Access is also available for customers, providing the ability to manage your systems from any
Internet connection. logMeln supports file transfers within their client, so content can be transferred to
the server at any time.
RUSHWORKS utilizes a virtual phone mail service that assures we never m.iss a customer message.
Incoming calls route to our three full-time Support Team members. If the primary line is busy, the call rolls
to the second member, then the third. If the entire Team is engaged with customers, you will be
encouraged to leave a voice message -which is automatically emailed(.mp3 file) to the Support Team
for follow up.
RUSHWORKS uses a custom-designed Sal database that integrates contact management and trouble
ticket management functions. Thus we have a record of all conversations and interactions, including a
history of our initial discussions with customers regarding their operating methods and requirements and
all subsequent Support issues that may arise. Every system includes our Z-TICKET utility that gathers all
pertinent system information for any incident and creates a .zip file our Support Team uses to identify and
resolve problems.
Our Annual System Assurance Program (ASAP) includes customer Support via 24/7/365 telephone,
email, logMeln and trouble ticket response, all Software maintenance, upgrades, fixes and Version
releases, and is based on the total system price.
ASAP is included for one year from the delivery date of each system(s), with optional subscription
renewal on a year-by-year basis thereafter. If you elect not to participate after the initial one-year
subscription expires, system support is provided for $90/hour, secured by a credit card or PO ... and
software Version upgrades are available based on the current prevailing price.
13
June 6,3018
John Webster
City of South Miami
6130 Sunset Drive
South Miami, Florida 33143
Dear John,
In accordance with your request, by this letter it is affIrmed that RUSHWORKS is both
the exclusive manufacturer and Sole Source of its softwarelhardware solutions in the
United States, including but not limited to the following:
• A-LIS'fTM BROADCAST Automation and Streaming System with integrated
MultiZone™ bulletin board
• A-LIST EVENT RECORDERTM
• DAYSHIFTTM MULTI-FUNCTION UTILITY -PLAYIRECORDITIMESHIFT
• DIJI'fTM File Encoder
• VDESKTM Integrated PTZ Production and Streaming System
• REMOTM Portable Integrated PTZ Production and Streaming System
• LOCKED ONTM Robotic Camera Tracking and Recording System
• CITYVIEWTM Automated PTZ Camera Tour System
• CTRL RTM Camera Control Software
• CTRL R PRODUCTION STUDIOTM for ATEM Switcher
• TalkingPoints™ Live Presentation Recording and Streaming
• ANYSCREENTM Stream Hosting Subscription Service
• STREAMSOURCETM Stream Engine
RUSHWORKS has no authorized US Dealers or Resellers for its individual solutions. Its
sole source solutions are available for license/purchase by individuals, businesses,
educational and government entities, houses of worship, and others at currently published
prices.
RUSHWORKS as Sole Source:
• Sole Source core technology
• Proprietary, solution-specifIc hardware and software solutions development and
manufacturing
• SpecifIc Technical Expertise
800 Parker Square Ste 200 • Flower Mound, TX 75028· 888.894.RUSH (7874) ·972.899.8140 fax
www.RUSHWORKS.tv
14
RUSHWORKS offers a single (sole) source for all softwarelhardware components in its
solutions. While there may be 3rd party elements incorporated into the solutions, the
product branding/naming on most if not all of the components is that of RUSHWORKS.
Because RUSHWORKS is the sole source for the solution, it is also the "single stop" for
associated services, including engineering, installation and technical support.
RUSHWORKS is wholly responsible for receiving, tracking and resolving problems
associated with its softwarelhardware solutions, and maintains direct contact with
customers' systems via phone, email, and remote connectivity software.
RUSHWORKS as Hybrid IntegratorlManufacturer:
• Multi -Source
• Proprietary and Standards-based Interfaces
• Technical Expertise in Integration and Manufacturing
As a hybrid integrator/manufacturer, RUSHWORKS designs end-to-end systems and
system upgrades that include sole source core technology integrated with multi-source
vendor items, and provides sole source for services that include technical support,
software upgrades, and Return Material Authorization (RMA) management.
Finally, RUSHWORKS is solely responsible for receiving, tracking and resolving
problems associated with its core softwarelhardware solutions and any additional system
components provided by RUSHWORKS, and solely responsible for maintaining direct
contact with customers' systems via phone, email, and remote connectivity software.
The acquisition of the VDESK PRO R and A-LIST BROADCAST Automation Systems
represents timely replacement for the same configurations purchased several years ago,
and which are approaching functional end-of-life for mission-critical systems operating in
support of the City's Council Chambers.
If you have any questions or need more information, please don't hesitate to contact me.
Sincerely,
Rush Beesley, President
MEDIA RUSHWORKS, L.L.C
dba RUSHWORKS
888.894.7874, ext. 500
rush@RUSHWORKS.tv
800 Parker Square Ste 200 • Flower Mound, TX 75028· 888.894.RUSH (7874) ·972.899.8140 fax
www.RUSHWORKS.tv
15