2THE CITY OF PLEASANT LIVING
To:
From:
Date:
Subject:
Background:
OFFICE OF THE CITY MANAGER
INTER-OFFICE MEMORANDUM
The Honorable Mayor & Members of the City Commission
November 07,2017 Agenda Item NO.:a
Steven Alexander, City Manager
A Resolution authorizing the City Manager to purchase from
Parker Systems, Extended Hardware and Software Warranty!
Tier 2 Support and maintenance for the forty-two (42) pay
stations, in an amount not to exceed $27,036.
The City of South Miami desires to purchase an extension of the
hardware and software warranty as well as, Tier 2 Support from
Parker Systems through September 30, 2018, for the fifteen (15)
parking pay stations as well as support through December 31,
2017 for twenty-seven machines (27).
Since implementation of the Multi Space Parking System, the City
has elected to maintain a Tier II Support Contract with Parker
Systems. Parker Systems maintains an exclusive, protected
territory under contract with Digital Payment Technologies. As
such, Parker Systems is the only Distributor authorized to sell,
deliver and service Digital Payment Technologies products and
services to the City of South Miami.
Tier II support provides the City with the needed expertise to
troubleshoot and replace any required hardware. The Hardware
and Software Warranty provides the City with replacement of
parts, free of charge, and the Tier II support provides the City with
the needed labor to install the parts, free of charge.
In detail, Tier II Support provides the following:
• On-site service and support for troubleshooting
issues/problems with meters
• All software and hardware upgrades as required to keep
system up to date with latest technology
• Inventory of spare parts for use iii City machines when
component replacement is required
Amount:
Account:
Attachments:
• RMA management (trouble tickets, liaison with Digital
Support, replacement of components, return shipping of
defective parts)
• 24/7 on call telephone support
The Hardware and Software Warranty for the Digital Multi-Space
Parking Meters which were purchased prior to 2017 have expired ,
and the City's Parking Division recomri1ends extending the
Hardware and Software Warranty for the 42 Digital Multi-Space
Parking Meters. The Hardware and Software Warranty for the 5
new Digital Multi-Space Parking Meters \/Yhich were purchased
most recently do not expire till April 17, 20~9.
An amount not to exceed $27,036.
001.1410.513.3459, Finance Contractual Services Parking, with a
current balance of $485,964.
Resolution for approval
Parker Systems Quote
Digital Payment Technologies/ T2 Sole Source Letter
1 RESOLUTION NO. ______ _
2 A Resolution authorizing the City Manager to purchase .from Parker Systems,
3 Extended Hardware and Software Warranty/ Tier 2 Support and maintenance for the
4 forty-two (42) pay stations, in an amount not to exceed $27,036.
5 WHEREAS, the City of South Miami ("CitylJ) previously Piurchased Pay Stations
6 from Parker Systems and the contract included Hardware and Software Warranty as well
7 as a Tier 2 Support/maintenance agreement; and,
8 WHEREAS, Parker Systems is a sole source for the maintenance of the Pay
9 Stations; and,
10 WHEREAS, not having a Hardware and Software Warranty for parts within the
11 Digital Multi-Space Parking Meters places an unknown burden oni the City's finances for
12 the cost of each failing part within each machine; and,
13 WHEREAS, the City of South Miami desires to purchase Extended Hardware and
14 Software Warranty/ Tier 2 Support and maintenance for the forty~two (42) pay stations.
15 NOW THEREFORE BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF
16 THE CITY OF SOUTH MIAMI, FLORIDA THAT;
17 Section 1. The City Manager is authorized to purchase, from Parker Systems,
18 Extended Hardware and Software Warranty/Tier 2 Support and mai,ntenance forthe forty-
19 two (42) parking pay stations in the amount not to exceed $27,036 from account
20 001.1410.531.3459, Finance Contractual Services Parking.
21 Section 2. This resolution shall take effect immediately upon adoption.
22 PASSED AND ADOPTED this __ day of ____ , 2017
23 ATTEST: APPROVED:
24
25
26 CITY CLERK MAYOR
27
28 COMMISSION VOTE:
29 Mayor Stoddard:
30 READ AND APPROVED AS TO FORM, Vice Mayor Welsh:
31 LANGUAGE, LEGALITY AND Commissioner Harris:
32 EXECUTION THEREOF Commissioner Liebman:
33 Commissioner Edmond:
34
35 CITY ATTORNEY
36
PARKER SYSTEMS
1115 Bridgeway Blvd.
Orlando, FL 32828 US
Iynda@parkersystemsplace.com
Quote
I ADDRESS .. J ! SHIPTO i \.------.-....--------~-----------.------. ---~---.... _--------------
, Carlos Marenco
! City of South Miami
: 6130 Sunset Drive
I
: South Miami, FL 33143
L QUOTE # . ---_--_ .... _. -_-_---t-I--:D~AT-c7E-_-c:c-=-:-::=--_·--._-...:-1_--_·· ___ ~
: 2017-2125 i 10/12/2017 L ____ ._~ ___ ... ______ _. _. __ 1 _________________ .. _________________ , •... _ _ ___ • ____ ... ________ ._.
: Carlos Marenco
. City of South [vliami
6130 Sunset Drive
South Miami, FL 33143
!ACTlVITY --------·~-----r~CTIVITY-.... ~-.-.-----.. ------.-.-.. -.----. --~-.-.-nT------'QTVf ------RATE [----=--7\~~:---J
! Mise Warranty i Extended Hardware and Software Warranty / Tier II' 27' 307.80 : 8,310.60 i
~ Support and Maintenance -27 Pay Stations, SN:
[300010390733,300010390734,300010390736,
: 300010390738,300010390740, ,300010390742,
'300010390743,300010390745,300010390746,
300010390747,300010390748,300010390749,
300010390752,300010390754,300010390755,
300010390757,300010390758,300010390759,
300010390760,300010390761,300010390762,
300010390763,300010390764,300010390765,
i300010390766,300010390767,300010390769.
i EXPIRED 9/30/17 -Renews through 12/31/17 (92
i days)
Mise Warranty : Extended Hardware and Software Warranty / Tier II 15 1,248.30 " 18,724.50
i Support and Maintenance -15 Pay Stations, SN:
! 500011490251,500011490252,
500011490253,500011490254,500011490255,
500011490256,500011490257,500011490258,
500011490259,500011490260,500011490261,
500011490262,520015492183,520015492184,
520015492185, EXPIRED 9/30/17. Renew to
: 9/30/18
Mise: NOTE: 520117100328,520117100329,
520117100330,520117100331,520117100332,
\ EXPIRES 4/17/19 -----_. __ ._----."._--_._-------... -.. -----... --.--+-----... -~-.-.--.----.-.. --._-------_._-+-----_... -_ .... _---. -.-
TOTAL
Accepted By Accepted Date
5 0.00' 0.00'
$27,035.10
Feb 7, 2017
City of South Miami
6130 SW 72 St.
South Miami, FL 33143
USA
Alfredo Riverol
Dear Mr. Riverol:
330-4321 Still Creek Drive
Burnaby, BC V5C 6S7
Telephone 604-688-1959
Facsimile 604-687-4329
As a global leader in parking technology, T2 Systems (T2) offers high quality and reliable proprietary
hardware and software products consisting of our LUKE, LUKE II and SHELBY pay stations, BOSS
software, and EMS/Digitallris management system.
This letter is to inform you that the LUKE, LUKE II and SHELBY hardware, BOSS software, and
EMS/Digitallris management system are exclusive and proprietary of T2. T2 is the sole owner and
manufacturer of the LUKE, LUKE II and SHELBY hardware, BOSS software, and EMS/Digitallris
management system. No other software or management system will support this hardware.
In addition, this letter is to confirm that Parker Systems is the exclusive Reseller channel for sale and
support of these products and services in the state of Florida.
If you have any further questions please feel free to inquire with your sales representative or contact me
directly.
Sincerely,
Chris Chettle
Chief Operating Officer
chris.chettle@t2systems.com
T2 Systems