Res No 207-17-15008RESOLUTION NO. 207-17-15008
A Resolution authorizing the City Manager to purchase from Parker Systems,
Extended Hardware and Software Warranty/ Tier 2 Support and maintenance for the
forty-two (42) pay stations, in an amount not to exceed $27,036.
WHEREAS, the City of South Miami ("City") previously purchased Pay Stations
from Parker Systems and the contract included Hardware and Software Warranty as
well as a Tier 2 Support/maintenance agreement; and,
WHEREAS, Parker Systems is a sole source for the maintenance of the Pay
Stations; and,
WHEREAS, not having a Hardware and Software Warranty for parts within the
Digital Multi-Space Parking Meters places an unknown burden on the City's finances for
the cost of each failing part within each machine; and,
WHEREAS, the City of South Miami desires to purchase Extended Hardware and
Software Warranty/ Tier 2 Support and maintenance for the forty-two (42) pay stations.
NOW THEREFORE BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF
THE CITY OF SOUTH MIAMI, FLORIDA THAT;
Section 1. The City Manager is authorized to purchase, from Parker Systems,
Extended Hardware and Software Warranty/ Tier 2 Support and maintenance for the
forty-two (42) parking pay stations in the amount not to exceed $27,036 from account
001.1410.531.3459, Finance Contractual Services Parking.
Section 2. This resolution shall take effect immediately upon adoption.
PASSED AND ADOPTED this7th day of Novembed017
ATTEST: APPROVED:
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MAYOr/.
COMMISSION VOTE: 5-0
Mayor Stoddard: Yea
Vice Mayor Welsh: Yea
Commissioner Harris: Yea
Commissioner Liebman: Yea
Commissioner Edmond: Yea
THE CITY OF PLEASANT LIVING
To:
From:
Date:
Subject:
Background:
OFFICE OF THE CITY MANAGER
INTER-OFFICE MEMORANDUM
The Honorable Mayor & Members ofthe City Co~mission
Steven Alexander, City Manager
November 07,2017
A Resolution authorizing the City Manager to purchase from
Parker Systems, Extended Hardware and Software Warranty/
Tier 2 Support and maintenance for th~ forty-two (42) pay
stations, in an amount not to exceed $27,036.
The City of South Miami desires to purchase an extension of the
hardware and software warranty as well as, Tier 2 Support from
Parker Systems through September 30, 2018, for the fifteen (15)
parking pay stations as well as support through December 31,
2017 for twenty-seven machines (27).
Since implementation of the Multi Space Parking System, the City
has elected to maintain a Tier II Support Contract with Parker
Systems. Parker Systems maintains an exclusive, protected
territory under contract with Digital Payment Technologies. As
such, Parker Systems is the only Distributor authorized to sell,
deliver and service Digital Payment Technologies products and
services to the City of South Miami.
Tier II support provides the City with the needed expertise to
troubleshoot and replace any required haq:lware. The Hardware
and Software Warranty provides the City: with replacement of
parts, free of charge, and the Tier II suppor~ provides the City with
the needed labor to install the parts, free of charge.
In detail, Tier II Support provides the following:
• On-site service and support for troubleshooting
issues/problems with meters
• All software and hardware upgrades as required to keep
system up to date with latest technology
• Inventory of spare parts for use in City machines when
component replacement is required
Amount:
Account:
Attachments:
• RMA management (trouble tickets, liaison with Digital
Support, replacement of components, return shipping of
defective parts)
• 24/7 on call telephone support
The Hardware and Software Warranty for the Digital Multi-Space
Parking Meters which were purchased prior to 2017 have expired
and the City's Parking Division recom~ends extending the
H.ardware and Software Warranty for the 42 Digital Multi-Space
Parking Meters. The Hardware and Software Warranty for the 5
new Digital Multi-Space Parking Meters Vfhich were purchased
most recently do not expire till April 17, 20~9.
;
An amount not to exceed $27,036.
001.1410.513.3459, Finance Contractual Services Parking, with a
current balance of $485,964.
Resolution for approval
Parker Systems Quote
Digital Payment Technologies/ T2 Sole Source Letter
PARKER SYSTEMS
1115 Bridgeway Blvd.
Orlando, FL 32828 US
Iynda@parkersystemsplace.com
iADDRESS------.. ------_-__
: Carlos Marenco
City of South Miami
6130 Sunset Drive
South Miami, FL 33143
!
_...1
i .. __ . _____ .... _i i ,-----.-.------.. _--_. "'--la-tiorE #--------1 DATE--------------r------------~
:2017-2125 : 10/12/2017: , : L _____________________ ... _L ___________________ .. ___ '._ ... ~ .. ___ ._ .... _._. __ .. _ .... ___ ~
Mise Warranty
I
\ Mise
Accepted By
Quote
i-SHIPTO -i
:Carlos Marenco---------....... --~------l
City of South tvliami
6130 Sunset prive
South Miami, FL 33143
15'
5)
1,248.30 !
I
0.00 -
8,310.60 i
18,724.50
"
O.OO!
\ -... _------.. _--' .-.--.-.-.---.. ----.-~
TOTAL $27,035.10
Accepted Date
12
Feb 7,2017
City of South Miami
6130 SW 72 St.
South Miami, FL 33143
USA
Alfredo Riverol
Dear Mr. Riverol:
330-4321 Still Creek Drive
Burnaby, BC V5C 6S7
Telephone 604-688-1959
Facsimile 604-687-4329 .
As a global leader in parking technology, T2 Systems (T2) offers high quality and reliable proprietary
hardware and software products consisting of our LUKE, LUKE II and SHELBY pay stations, BOSS
software, and EMSlDigitallris management system.
This letter is to inform you that the LUKE, LUKE II and SHELBY hardware, BOSS software, and
EMS/Digital Iris management system are exclusive and proprietary of T2. T2 is the sole owner and
manufacturer of the LUKE, LUKE II and SHELBY hardware, BOSS software, and EMS/Digitallris
management system. No other software or management system will support this hardware.
In addition, this letter is to confirm that Parker Systems is the exclusive Reseller channel for sale and
support of these products and services in the state of Florida.
If you have any-further questions please feel free to inquire with your sales representative or contact me
directly.
Sincerely,
Chris Chettle
Chief Operating Officer
chris.chettle@t2systems.com
T2 Systems