17THE CITY OF PLEASANT LIVING
CITY OF SOUTH MIAMI
OFFICE OF THE CITY MANAGER
INTER-OFFICE MEMORANDUM
To: The Honorable Mayor & Members of the City Commission
FROM: . Steven Alexander, City Manager
DATE:
SUBJECT:
BACKGROUND:
SIP PHONE
SYSTEM
QUOTES
WINDSTREAM
AT&T
SHORTEL
July 12, 2017 Agenda Item NO.:n
A Resolution authorizing the City Manager to enter into a multi-year
contract for citywide phone service with Windstream for a total term
not to exceed three (3) consecutive years.
The City is looking to keep pace with all technological advances and
reduce costs, and this includes the area of communication/telephone.
The City currently operates Primary Rate Interface (PRI) which is a
telecommunications interface standard used on an Integrated Services
Digital Network (ISDN) for carrying multiple voice and data transmissions
between the network and a user. PRI has been the standard for providing
telecommunication services to enterprises and offices.
The City is recommending moving to the newest telephony technology,
Session Initiation Protocol (SIP) which is a way to deliver voice via the
Internet. SIP is a telephony networking protocol (much like other network
protocols such as HTTP and SMTP); therefore it's a network technology
rather than a telephone technology like PRI. SIP trunks are virtual; they
don't require additional hardware to deploy.
By the City moving in this direction, the City would eliminate paying for
lines, which for long-periods go unused, and moving towards, pay-as-you-
use technology.
The City requested quotes for SIP phone service from three Telephone
Companies:
3-YEAR
3-YEAR 5-COPPER Per Mo. SIP & TERM SIP &
PER MO. ANNUAL TERM SIP LINES Copper Lines Copper
$527 $6,325 $18,975 $263 $790 $28,454
$934 $11,208 $33,624 N/A N/A $33,624
$975 $11,700 $35,100 N/A N/A $35,100
THE CITY OF PlE~SANT LIVING
CITY OF SOUTH MIAMI
OFFICE OF THE CITY MANAGER
INTER-OFFICE MEMORANDUM
FUNDING:
AnACHMENTS:
The City of South Miami Information Technology Division recommends
Windstream, the lowest bidder and current phone PRI provider, as the
SIP circuit provider. Windstream is a very well established
telecommunications provider and will be providing a dedicated circuit for
bandwidth for the City's phone system and has no one-time charge. The
City estimates a savings over the contract period of $185 per month, for
an annual total of $2,220.
The Shoretel Voice over Internet Protocol (VoIP) phone system is
currently using legacy analog phone PRI circuits and it is recommended to
migrate onto SIP circuits to leverage the Shoretel VolP phone system
unified communication functionality and features. The City will be able
to leverage the new Check Point firewalls to setup a secure
interconnection to the proposed SIP network (Windstream) and the
Shoretel phone system.
Furthermore, the City of South Miami can take advantage of the features
associated with VoIP/SIP phones such as those of Skype and other PC-
based phone services, which have little or no cost to implement over the
VoIP/SIP network.
Lastly, Windstream is also currently the provider of the City's
Business/Copper Analog Emergency Telephone Lines, which are used
during any emergency, providing non-electrical required communication.
These lines are critical to emergencies and Shortel does. not offer
"Business/Copper" telephone lines. AT&T can provide "Business/Copper"
telephone lines.
001-1320-513-4125, Procurement Division -Telephone with a current
balance of $19,908.07.
Resolution
Quotes (Windstream, AT&T, & Shortel)
1
2
3
4
5
6
RESOLUTION NO: _____ _
A Resolution authorizing the City Manager to enter into a multi-year contract for
citywide phone service with Windstream for a total term not to exceed three (3)
consecutive years.
WHEREAS, the City requested quotes for Session Initiation Protocol (SIP) phone service from
ThreeTelephone Companies:
SIP PHONE 3-YEAR
SYSTEM 3-YEAR 5-COPPER PerMo. SIP& TERM SIP&
QUOTES PERMO. ANNUAL TERM SIP LINES Copper Lines Copper
WINDSTREAM $527 $6,325 $18,975 $263 $790 $28,454
AT&T $934 $11,208 $33,624 N/A N/A $33,624
SHORTEL $975 $11,700 $35,100 N/A N/A $35,100
7 WHEREAS, The City of South Miami Information Technology Division recommends Windstream,
8 the low bidder and current phone circuit provider, as the SIP circuit provider. Windstream is a very well
9 established telecommunications provider and will be providing a dedicated circuit for bandwidth for the
10 City's phone system and has no one-time charge. The City estimates a savings oVer the contract period of
11 $185 per month, for an annual total of $2,220; and
12 WHEREAS; The Shoretel Voice over Internet Protocol (VoIP) phone system is currently using
13 legacy analog phone circuits and it is recommended to migrate onto SIP circuits to leverage the Shoretel
14 VolP phone system unified communication functionality and features. The City will be able to leverage
15 the new Check Point firewalls to setup a secure interconnection to the proposed SIP network
16 (Windstream) and the Shoretel phone system; and
17 WHEREAS, the City of South Miami can take advantage ofthe features associated with VoIP/SIP
18 phones such as those of Skype and other PC-based phone services, which have little or no cost to
19 implement over the Vol P/SI P network; and
20 WHEREAS, the expenditure will be charged to account no. 001-1320-513-4125, Procurement
21 Division -Telephone with a current balance of $19,908.07.
22 NOW, THEREFORE, BE IT RESOLVED THE MAYOR AND THE CITY COMMISSION OF THE CITY OF
23 SOUTH MIAMI, FLORIDA:
24 Section 1. The City Manager is hereby authorized to enter into a multi-year contract for
25 citywide phone service with Windstream for a total term not to exceed three (3) consecutive years.
26
27 Section 2. Severability. If any section, clause, sentence, or phrase of this resolution is for any
28 reason held invalid or unconstitutional by a court of competent jurisdiction, this holding shall not affect
29 the validity of the remaining portions of this resolution.
30 Section 3. Effective Date: This resolution shall take effect immediately upon approval.
1 PASSED AND APPROVED this _>_dayof ,2017
2 ATTEST: APPROVED:
3
4
5 CITY CLERK MAYOR
6
7 READ AND APPROVED AS TO FORM COMMISSION VOTE:
8 LANGUAGE, LEGALITY AND Mayor Stoddard:
9 EXECUTION THEREOF Vice Mayor Welsh:
10 Commissioner Edmond:
11 Commissioner Liebman:
12 Commissioner Harris:
13 CITY ATTORNEY
Windstreaml')JV
smart solutions. personalized service.
Customer Information
Customer Name: CITY OF SOUTH MIAMI
Install Street Address: 6130 SUNSET DR
Main Telephone Number: --
Contact Name: Alfredo Riverol
Account Representative: Ethan Kreitman
----
City, State, Zip:
EAN:
ProposallD:
Proposal Type:
Term:
S*M, FL 33143
4240785
2880236
A -Add Renewal
3 Year (s)
Bundled Services Total Qty Total Price
Bundled Services
SIP Call Paths
Bandwidth
Transport T1
Total Bundled Services
38
1.5Mb
1
$325.58
Features Total Qty Total Price
Voice Local Features
DID Numbers 127 $25.40
Toll Restriction 1 $0.00
Voice Long Distance Features
Account Codes 1 $0.00
Audio and Web Bucket 100 $12.00
Directory Assistance -Free Calls 10 $1.15
Long Distance Blocks 7,000 $140.00
Non-Verified Codes 1 $0.00
Voice Business Line Features
BL Toll Restriction 4 $0.00
Business Line 5 $263.30
Bandwidth Data Features
IP Addresses 4 $12.00
Data Equipment Maintenance Charge 1 $10.95
WI N Network Portal 1 $0.00
Total Features $464.80
Other Charges Total Qty Total Price
Other Charges (Monthly)
Equipment
Total Other Charges
Page 1 of 2
1 $0.00
$0.00
Authorized Customer Initial: __
Total Solution Total Price
Total Monthly Recurring Charges
Total Non-Recurring Charges
$790.38
$0.00
In the event the customer makes changes to their services during the initial term of agreement, customer is responsible for
maintaining a Minimum Monthly Commitment of 85% of their Total Monthly Recurring Charges.
Minimum Monthly Commitment $671.82
Service Information
This Proposal is subject to and controlled by the Windstream Service Terms and Conditions, which are incorporated herein by
reference and attached hereto. Your signature constitutes your acceptance of the Proposal and your agreement to the
Windstream Service Terms and Conditions.
Authorized Windstream Representative Name:
Authorized Windstream Representative Signature: Date:
Authorized Customer Name:
Authorized Customer Signature: Date:
Page 2 of2
@ShoreTel'
ShoreTel··
City of South Miami
06/23/2017
Michael Fink
@ShoreTer
Brilliantly simple ~
Dear John,
On behalf of ShoreTel, I'd like to thank you for the opportunity to provide this proposal to the City of
South Miami. We believe this proposal will reflect the industry leadership and advanced
technologies required to exceed your organization's expectations.
Please note that more detailed and final pricing will be provided in a future Statement of Work
should you elect to move forward with ShoreTel.
ShoreTel is ready to deliver the solutions that are right for City of South Miami today, tomorrow and
for the future. I appreciate your consideration and look forward to continuing our conversation.
Best regards,
Michael Fink
Service Design Specialist
mfink@shoretel.com
+1 (212) 379-3211
www.shoretel.com
1385 Broadway, 7th Floor
New York, NY 10018
@ShoreTer
Brilliantly simple"
Blog I Twitter I Linkedln I Facebook I YouTube
ShoreTe!. We make interactions simple. Page 2 of 5
@ShoreTel'
Proposed Investment Customer:
Proposal Date:
Proposal Expires:
ShoreTel Representatiive:
ShoreTel SIP Channel (includes 1,000
inbound/outbound minutes) US 48 Non-Toll
Free
Minimum Monthly Commit of $150.00 One-Time Total:
Recurring Total:
City of South Miami
6/23/2017
7/23/2017
Michael Fink
$1,500.00
$975.00
* Over the Top Internet Delivery does not include a ShoreTel provided router or session border controller.
Customer is responsible to provide a Static Public IP Address.
*** Note: All pricing in U.S. Dollars. Pricing provided as an estimate only. Final pricing and payment terms will be
provided in a SIP Services Agreement and Work Order.
ShoreTel. We make interactions simple. Page 3 of 5
@ShoreTel'
ShoreTel SIP Overview
ShoreTel SIP delivers high quality, reliable voice services backed by our carrier-class network. Our
large, 'global footprint provides extensive coverage and clear call quality making it ideal for multi-
national businesses. With ShoreTel reliability you can reduce costs, improve business continuity
and support growth while keeping your current onsite or hybrid phone system thus maximizing your
investments.
ShoreTel SIP provides the following key benefits:
• Immediate savings
• On-demand scalability
• Usage-based pricing
• No long-term contracts
• Unlimited concurrent calls
• Carrier-class network
• Connects to your current phone system
ShoreTel SIP features:
• Local, long distance and toll-free calling
• International calling
• CNAM support
• Number porting
• G.711, G.729 and T.38 codecs
• ITFS coverage in 113 countries and DIDs in 60 countries
• IP Protocol support
• Signaling fields
• Caller ID
• Diversion headers
ShoreTel Network Overview
ShoreTel SIP's carrier-class network delivers the best the cloud has to offer -excellent voice
quality, reduced latency, unlimited scalability and uptime you can rely on. We help companies of all
sizes upgrade their telecom experience while ensuring business continuity.
ShoreTel. We make interactions simple. Page 4 of 5
@ShoreTel'
ShoreTel key network features include:
• Enterprise-level Quality of Service (QoS)
• Built on industry-leading Sonus equipment
• Fully redundant active-active data centers, plus multiple Points of Presence (POPs)
• Connectivity to multiple Tier 1 Internet and Tier 1 telecom carriers
ShoreTel Oat_ Center
Kansas City
ShoreTel. We make interactions ·simple.
ShoreTel SIP Trunks
Over the Top (OTT)
Customer Provided Internet
. -CustC!merRespDnsibleNetwDr~Element,..... -. _ . ...,. ; ........ ,.....,.... '.-'-' -.. ...,.,_.
Be~ I?factio! Re~~mmended
Session Biirdei Controile, (SBCI.or .
Appii<:ation L.;y.( Gate;';ay (A~GI enabled
fire~all
. SIP Enabled
PBX
Page 5 of 5
AT&T ~at&t BUDGETARY QUOTE
Company: City of South Miami Quote Number: 1-6NPCCMP
Contact: John Webster Quote Date: 06/26/17
Phone: 305-663-6339 Expiration Date: 07/26/17
Address: 6130 Sunset Drive Account Executive: Joel Wallace
--
City/State/Zip: Miami, FL 33143 Term: 36 month
Date Printed: 6/26/2017
Qty Monthly Service Charge
3Mbps TDM AD/(Tl)
2 1.5 Mbps AD/ Access
3Mbps AD/ Port
40 /P Flexible Reach Concurrent Call
.;-ABN Tierd Discount 12%
~~~
Service Level Agreements
Priority Repair
First Month Bill is Pro-Rated
Prepared By:
Joel Wallace
P: 888-815-6496
AT&T Managed Router
Security Services
Taxes and fees are additional
AT&T Technical Sales Consultant
JW4609@att.com
$188.00
$246.00
$11.00
-$127.44
Extended price
$376.00
$246.00
$440.00
$934.56
MIAMI DAILY BUSINESS REVIEW
Published Daily except Saturday, Sunday and
Legal Holidays
, Miami, Miami-Dade County, Florida
STATE OF FLORIDA
COUNTY OF MIAMI·DADE:
Before the' undersigned authority perso'nally appeared
MARIA MESA, who on oath says that he or she is the LEGAL
CLERK, Legal Notices of the Miami Daily Business Review
flk/a ~iami Review, a daily (except Saturday, Sunday and
Legal Holidays) newspaper, published at Miami in Miami·Dade
County, Florida; that the attached copy of advertisement,
being, a Legal Advertisement of Notice in the matter of
NOTICE OF PUBLIC HEARING
CITY OF SOUTH MIAMI· MEETING DATE CHANGE -JULY 12,
2017
in the XXXX Court
was published in said newspaper in the issues of
06/30/2017
Affiant further says that the said Miami Daily Business
Review is a newspaper published at Miami, in said
Miami-Dade County, Florida and that the said newspaper has
heretofore been cOlJtinuously published in said Miami -Dade
County, Florida each day (except Saturday, Sunday and
Legal Holidays) and has been entered as second class mail
matter at the post office in Miami in said Miami-Dade County,
Florida, for a period of one year next preceding the first
publication of the attached copy of advertisement; and affiant
further says that he Qr she has neither paid nor promised any
person, firm or corporation any, discount, rebate, commission
advertisement for
(SEAL)
MARIA MESA personally known to me
SUNDAY JULY 2 2017
MIAMIHERALD.COM NEIGHBORS
CITY OF SOUTH MIAMI
COURTESY NOTICE
(MEETING DATE CHANGE)
NOTICE IS HEREBY given thar the City Commi~~ion of the City of South Miami, Fkrrida will conduct
Puhlic J-Jearing(1'o} at its regular City Commission meeting scheduled for Wedne~day July 12 2017. beginning at
7:00 p.m .• in the City Commission Chambers. 613') Sunset Drive. to consider the following item\,!;):
f A Rc.'>(llulion uuthorizing the City Manager to enter into a multi-year contract f0T citywide phone service-\
v.ith Windsltc:un for :t term not to cx.c,,"cd {hoc (5) comiccut}Vc YC:1I'S. )
A Rcs{liutioll outhorit.ing the Cit)" ManagcT to e/i.ecule a five (5) yenr Intcrlocal Agreement with
Miami-D<'Idc County and Co-Pcnniuccs oflhc National Pollutant Dit-chargc Elimination S.v~tcm fNPDES}
permit program (or pollution monilodng.
A ResoluHoll authorizing: tb~ City Man<lger to award <'lone (I) ye(U" contract with nn optiotl-to-renew ror
(our (.n, one (I) year p.:-riod~ to Gro!'(1(er Miami C::tll!rers. Inc. (,'Ol\'IC') far lbe City's senior progmm
..... eekend delivery ml!ull;er ... ice,
A RI.."Sulutinn .Iulnnriring: the City M~o!lgt.'T to ocgnti!lt..." nnd to ",'TIter into i1 tim!'\?' (3) ye!\f ugrL"t'ment with :an
'lptinn t<, renew for':In adJilion:d t ..... o years \,';Ih M!{inguy Landsc:lpe Scrvil."Cs, Joe. f()riandseaping ~ervices
for park:;. :md puhlic right-of-way a~'1 \\ithin the CiIY.
A Resolution relating In a Variance ,ipplicatiou to reduce the amnunt of requiro!d parking spaces for a
gem:r:t1 re.slaur:mtlncated at 4000 SW 57 Avenue.
A R,,~()ltltion fe-lolling to:1 Special LT:)c Clppliclltinn (0 p<'nnit. a Grncr;Ji RClil:lUr.mt usc' at 5738 Sunset Drivc.
A Rl"solUlinn reJuting 10 a Spt.'("hll USC' application 10 pcrmil tI General Rcshmr.ml usc al 7316 S\V
57 Avenue, -
ALL imerestl!'cl partie~ art' in\'itecl to attend and will be heard,
For further information. pleas,,· c-onlact the City Clerk's Office at: 305-663-6340,
Maria M. Menendez:, CMC
CityOerk
PUf3Uanl to Florida Sla1ute~ 286.0105, Ihe City hereby advises tlle public l11nl ir a pers(lu decidl!s ltl appeal any decision
lll.1de by tbis noard. l\gcnl..,)' or Commission \\'ilh respect to"any malte]" cOll."id...-red a1 its meeting 1.1]' he::uing. llt:' or she-will
ll.:."ed a J'~cord of Ihf' procl..~ding:s. and that [or such purpose. nffecled person may 1I~('d to ensure" that u v~rbalim r","Cord of the
proceedings is mode which record includc$ the Ic~timony and evidence upon which the appeal is lO be ba.;,.cd,
'EDELMAN' -.. ------."--_." ..• _-'-
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