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Res. No. 223-97-10193RESOLUTION NO.223-97-10193 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF SOUTH MIAMI,FLORIDA,RELATING TO APPROVAL OF REQUEST FOR PROPOSALS FOR GROUP LIFE,HEALTH AND DENTAL INSURANCE FOR THE CITY. WHEREAS,the Mayor and Commission has authorized the City Manager to request proposals for insurance forthe city;and WHEREAS,a request for proposals document has been developed;and WHEREAS,upon approval by the Mayor and Commission,the City Manager will issue the request for proposals to receive bids for group life,health and dental insurance for the city. NOW THEREFORE BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF SOUTH MIAMI,FLORIDA: Section 1.That the City Manager is authorized to issue the attached request for proposals document to solicit bids for group life,health and dental insurance. Section 4.This resolution shall take effect immediately upon approval. PASSED AND ADOPTED this 21stday of '(UutXC*2>^JOjjQen. READ AND APPROVED AS TO FORM: CITY ATTORNEY COMMISSION VOTE: Mayor Price: Vice Mayor Robaina: Commissioner Oliveros: Commissioner Bethel: Commissioner Young: 5-0 Yea Yea Yea Yea Yea V •'*•...C O .0%^or\Ujo%Hr: u.ut,vj p -. K-U.S"-.'-!D Hy^G !•£s.-);f r.'.-;3H3H ••f on:»-saQs.<:.%.umo'3 Jbr;s xowO-'i sr:<.va ^svo:;^:.p^m'-r^ ri.;Ul?.a .f.a;•n o :;.o'i !v,bi:a e vi ^r_>o 'io*:r ^si/ps^..vfij eu- 7j.no .sir;;'ifoi son; •.=i.o .fi:i/i.jj>.oH v::bf';sti?:j£-.rIT ,^ono'iiiti: no "'vit. aVJv7S-,:-v- •>>-, 4 _""''^''^'-iVVI. "i GT 8A GifiVO^rl'-IA -T j?r.~.~v A'urM^-Jr.:-; CITY OF SOUTH MIAMI INTER-OFFICE MEMORANDUM To:Mayor and Commission Date:October 17,1997 ^^^Agenda Item #g From:L.Dennis Whitt oo^WV Subject:October 21,1997 CityManager CommissionMeeting RFP for Insurance TheattachedresolutionapprovesissuanceoftheattachedRequestforProposalforGrouplife,health anddentalinsurancefortheCity of SouthMiami. ThePrudentiallM?/ CITY OF SOUTH MIAMI FREEDOM-OF-CHOICE DMOe BENEFIT SUMMARY OfficeVisistCopaymem PreventiveServicesDeductible Annual Deductible (Bask and Major Services) Annual Benefit Maximum BENEFIT PERCENTAGES FOR COVERED DENTAL SERVICES Visitfor Oral Examination Complete X-ray Series PeriapicalX-rays Prophylaxis,including scaling andpolishing Fluoride -Children underage18 OralHygieneInstruction Sealants (permanent molars only) SpaceMaintainers Amalgam and Composite fillings Inlays,Onlays andCrowns (other than stainless steel crowns) Stainless Steel Crowns PulpCapping Pulpotomy Root Canal Therapy (anterior and premolar tooth) RootCanalTherapy(molartooth) Apicoectomy Gingival Currettage Osseous Surgery,including flapentryandclosure Scaling andRootPlaning Full and Partial Dentures FullandPartialDentureRepair Tissue Conditioning forDentures BridgePonticsandAbutments Extractions (uncomplicated) Surgical Removal ofEruptedTooth Removal ofSoftTissueImpactedTooth Removal ofFullorPartialBonyImpactedTooth IncisionandDrainageofAbscess Frenectomy ExcisionofHyperplasticTissue General Anesthesia Orthodontic Appliances andTreatment Deductible Employee's responsibility (forthe DMOe,basedonDentist'susualandapprovedcharge). TraditionalPlan Orthodontic Benefits are restricted toalifetimeoforthodontic maximum of $1,000 DMOe Orthodontic Benefits arerestrictedtoonefulltreatmentper lifetime perchild.Benefits forOrthodontictreatmentstartedbeforeyour effective dateunder the DMOa arepayableatthesamelevelyourdependentchildisreceivingunderyour cumin dentalplan. The DMOe benefits described above are available onlywhen services are rendered byyour DMOe Personal Dentist and/or pre-authorized by Prudential.Charges for coveredservicesprovidedby non-participating dentistsareonlyeligibleforlimitedbenefitsaftersatisfactionofa$100annualdeductible. Benefits are based onthe Usual and Prevailing Chargeforadentalserviceina geographic area.Frequencylimitsapplytocertainservices. DMO.F 8/95 DMOe TRADITIONS, $5 N/A NONE $0 NONE $100 NONE $1,000 100% 100% 100% 100% 80% 80% 80% 80% 100% 100% 100% 60% 80% Not Covered Not Covered 80% 80% 60% 80% 80% 50% 80% 80% 80% 80% 60% 80% 80% 80% 80% 80% 80% 60% 80% 80% 80% 80% 80% 60% 60% 80% 60% 50% 80% 50% 50% 80% 80% 80% 60% 80% 80% 80% 80% 80% 80% 80% 60% 80% 80% 80% 80% None 50% $100 50% ThePrudential \Jmi Covered Dental Services Dental services covered and not covered are generally the same for both the DMOe and the Traditional Dental Plan.Services not covered under the DMOe areshownbelow.Theservicesnotcoveredunderthe Traditional Dental Planareshowninyourcurrentbenefit plandescription. DENTAL SERVICES NOT COVERED 1.Servicesnotreasonablynecessaryornot customarily performed. 2.Replacement ofa partial or full removable denture,a removable bridge or fixed bridgeworic,ora crown or gold restorarion within 5 years after installation. 3.Initial placement of partial or full removable denture,removable bridge,or fixed bridgeworic ifit includes replacement of one or more natural teeth missing before the person was covered under the Plan unless it also includes replacement ofa natural tooth that: (a)isremovedwhilethepersoniscovered;and (b)was not an abutment to a partial denture,removable bridge or fixed bridge installed during the prior 5 years. 4.An appliance,or modification of one,if an impression for it was made before the person was covered. 5.A crown,bridge,or gold restoration if the tooth was prepared before the person was covered. 6.Root Canal Therapy if the pulp chamber for it was opened before the person was covered. 7.Cosmetic Services unless needed asa result of accidental injuries sustained while covered. 8.Replacement of lostorstolen appliances. 9.Appliances,restorations or procedures needed to alter vertical dimensions or restore occlusion or for splinting or correcting attrition or abrasion. 10.Services rendered in connection with work-related sickness or injury. 11 A charge for a service (a)furnished by or for the United States Government or any other government,unless payment for the services is required by law;or (b)to the extent that the service or any benefit for the charge is provided by any law or governmental plan under which thepersonisorcouldbecovered. 12.A charge for a service not included on the list of covered services,unless the unlisted service is a professionally acceptable alternative to a covered service.The charge will be covered as if the covered service was rendered. 13.Acharge for aservice to the extent that it is more than the usual and prevailing charge made by the provider for the service in the area where itisperformed. 14.Agold restoration orgoldcrownunless: (a)it is treatment for decay or traumatic injury and tooth cannot be restored with a filling material or (b)the tooth is an abutment toa covered partial denture or fixed bridge. 15 Services furnished aperson age 5or more if that person does not become covered (a)during the first 31 days the person is eligible,or (b)in any period ofopen enrollment agreed to by the Employer and Prudential.This (b)applies only to the DMOe. TTiis does not apply to services rendered (1)after the end of the 12 months period (24 months,for orthodontics)starting on the date die person became covered;or (2)as a result of accidental injuries sustained while the person was covered;or (3)under the DMOe Plan,for certain Basic Services in the list of covered services or under the Traditional Plan,for certain Preventive or Basic Services in the list of covered services. 16 A charge in connection with treatment of jaw joint problems,by any method,including temporomandibular joint syndrome and craniomandibular disorders or other conditions of the joint linking the jaw bone and skull,and the complex of muscles,nerves,and other tissuesrelatedtothat joint. Ed.b.9^ DMO.F 8/95 MMPO ALL Montti/Yeer May 1996 June 1998 July 1996 August 1996 September 1996 October 1996 November 1998 December 1996 January 1997 February 1997 March 1997 Apfl 1997 Totals lor MMPO: ALL °> PREMUM AND CLAIM REPORT BY MMPO Mey 1996 -April 1997 CITY OFSOUTHMIAMI Case Control Number/Case Name:§9429 fkimiim 23.449 k\MAtClaims (]l«N«tClthra 1.372 Pharmacy N 4.936 ojflXQHC.Bl[QHC I 0 /^f^jma 14.699 3.487 24.397 24.001 6.416 1.248 3.307 3,660 0 14,633 23.197 14.039 2,460 3.276 3,624 0 23.399 23.030 4,198 761 3,103 3.762 0 11.813 22.904 12,586 1,609 2.946 3.423 0 20.S63 23.842 21.903 1,424 3,602 4,391 0 31.220 24,107 6.768 .277 2.870 4.269 0 16.194 24.107 46.326 736 3.179 4,762 0 24.994 24.107 24.642 85 3.231 4.702 0 32,661 23.799 13,313 673 1,092 4.424 0 19.S02 23.966 8,668 671 6.247 4.533 0 20.108 23.9B6 14,948 3,456 3.142 4.390 0 26.934 284.494 160.389 14.760 40.932 49.337 266,317 125 216 104% 128 222 61% 126 216 101% 123 214 51% 122 213 90% 120 216 131% 1?3 216 67% 123 216 104% 122 218 135% 123 216 82% 124 210 84% 124 216 108% 1,482 2.596 93% CITY OF SOUTH MIAMI,FLORIDA REQUEST FOR PROPOSALS FOR GROUP LIFE INSURANCE ACCIDENTAL DEATH AND DISMEMBERMENT INSURANCE HEALTH AND DENTAL BENEFITS 1.Sealed proposals will be received at the City Hall,6130 Sunset Drive,South Miami,Florida, on or before the date and time specified in the Legal Notice,when they will be publicly opened andread aloud.Proposals received afterthe deadline willbe returned tothe sender unopened. 2.Proposals must be clearly identified as such on the outside of the envelope -"Proposal - Employee Benefits". 3.Proposals mustbe submitted in duplicate.Failure todosomaybe grounds for disqualification. 4.Specimenpoliciesare considered tobeanintegralpart of proposals andmustbeincluded. However,printed brochures describing detail coverage,limitations and exclusions maybe substituted if no material information is excluded. 5.Theproposalsmustincludethename of theinsurancecompanieswhichmusthaveaGeneral Policyholder RatingofnolessthanA-anda Financial RatingofVIIor better,as published by A.M.Best's Insurance Reports,latest edition.A copy ofthe report should be included withthe proposal. 6.The insurance companies mustbe licensed todo business in Florida. 7.Any agent or agency submitting a proposal must be properly licensed.Ifa proposal from a company is submitted on behalf of more than one agent or agency,designation of the agent of record shall bethe responsibility of the insurance carrier.The City prefers notto have an agent or agent of record.Bids which include a commission to an agent or broker shall fully disclose theterms relating to payment of fees tosuchagentor broker. 8.The city expressly reserves the right to reject any or all proposals or to conduct negotiations with any respondent in accordance with Chapter 112.08,F.S. 9.Before awarding any contracts,the City reserves the right to require the agent to submit evidence of competency to serve the City's requirements,and the City may deem in its best interest,withoutrecourseagainsttheCity. 10.Should the services of the designated agent become unsatisfactory during the term of the insurance,the City may request the carrier to nominate a substitute agent without recourse againsttheCity. 11.Proposals may include a full description of claims service and procedures.If an independent firm will be engaged for claims service,the name and address of such firm must be indicated together with its history and experience in rendering such services. 12.All rates must be firm.A proposal qualified by such terms,as "subject to Home Office approval"or "subject to final enrollment"or similar qualifiers will not be considered. 13.Rates must be guaranteed fora minimum of twelvemonth. 14.Achangeinrates,notice of cancellation,intentionnottorenewor continue coverageon anniversary,restrictionorelimination of coverageoranyothermaterialchangesinthe insurance shallnotbe effective without a minimum of ninety days advance written notice. 15.Sworn statement on Public EntityCrimes pursuant to Chapter 287.133 F.S.must be completed and enclosed with theproposal. 16.Theeffectivedateforallcoveragerequestedshallbethreemonthsafter acceptance of bid. 17.Itisnotthe City's intentiontosolicitproposalsonanannualbasis,buttoestablishalong- termrelationshipprovidedrenewaltermsandservicesaremutuallyacceptable.Renewal termsmustbe announced in writing nolessthanninetydays prior to October 1 of eachyear the contract is in effect. 18.AllcorrespondenceandnoticesrelativetothisprogramwillbeaddressedtoHakeem Oshikoya,FinanceDirector,CityHall,6130SunsetDrive,SouthMiami,Florida 33143. 19.Theinsurancecompaniesmustagreetofurnishastatement of premiumsandclaimsforeach monthand cumulatively eachmonthfrominception. 20.SummaryPlanDescriptionbookletsand identification cardswillbefurnishedattheexpense of the companies. 21.Theproposalsreceivedforthe coverage requested willbeviewedasseparateanddistinct proposals.IFANY COVERAGE CANNOT BE OFFERED SEPARATELY FROMANY OTHER COVERAGE,PLEASE SO INDICATE CLEARLY IN THE PROPOSAL. 22.Duecareand diligence hasbeen exercised inthe preparation ofthis information anditis believedtobesubstantiallycorrect.However,theresponsibilityfordeterminingthefull extentoftheexposuresisofthe proposer.TheCity,itselectedandappointed officials, employees and representatives shall notbeheld responsible foranyerrorsor omissions in these specifications norforthe failure onthepartofthe proposer to determine thefull extent of the exposure. GROUP LIFE INSURANCE AND ACCIDENTAL DEATH AND DISMEMBERMENT BENEFITS Prudential HealthCare-South Florida GroupLifeInsurance-$10,000reduced25%atage65,furtherreducedatage70. AD&D -Principal Sum $10,000 (Non-occupational) Premium Rates Member Life Insurance -$.37per$1,000permonth. AD&D-$.05per$1,000permonth NewEmployeesEligibility-All full-time employeesasofhiredate. Elected Officials are included in the coverage TotalpremiumpaidbytheCity. Quotations for optional supplemental insurance tobe paid bythe employees willbe considered. The reductions intheLifeandAD&D benefits indicated above are descriptive of the current insurance and need notbe duplicated exactly. Two deaths claim -1988 and 1996 -$20,000. CURRENT HEALTH BENEFITS Employeesmay choose toenrollinPrudential HealthCare HMOor Prudential HealthCare Point of Service(POS). Rates:HMO -$132.15 forsingle coverage and $316.02 forfamily coverage. POS-$167.18 forsinglecoverageand $388.13 forfamilycoverage. Asummary of benefits under bothplansisattached. Note:Under either plan the employee paysfor dependent coverage only.TheCitypaysthe premium forthe employee. Thereareseven(7)COBRAparticipants.Itisnotacondition of thisRequestforProposalsthat theadministration of COBRAwillbetheresponsibility of theCity.Administration byathird partyisNOT acceptable. Elected Officials are included in the coverage. Proposed benefits must at minimum be equal to the existing benefits. Plans with no provision for our-of-network "disincentives"must be reasonable. SOUTH MIAMI HOSPITAL must be included in the network of participating hospitals. CURRENT DENTAL BENEFITS Employees may choose to enroll The Prudential Dental Maintenance Organization (DMO),or Freedom-of-Choice Plan. Rates:DMO/Freedom-of-Choice -$16.26 for single coverage,$32.83 for employee +1 and $45.85 for family coverage. A summary of benefits under both plans is attached There areeight(8)COBRA participants. Note:Under either plan the employee pays for dependent coverage.The City pays 66%of the premium forthe employee. Elected Officials are included inthe coverage RATING HISTORY HMO Single+Dependents=Family 1994-1995 1995-1996 1996-1997 POS 1994-1995 1995-1996 1996-1997 ,DENTAL 1995-1996 1996-1997 173.53 +267.24 =440.77 125.86 +175.11 =300.97 132.15 +183.87 316.02 206.78 +312.64 519.42 167.18 +220.95 =388.13 167.18 +220.95 =388.13 Single +1+family =Rate 16.26 +16.57 =32.83 16.26 +29.59 =45.85 16.26 +16.57 =32.83 16.26 +29.59 =45.85 r ThePrudentiai (SI City of South Miami Prudential HealthCare HMO PROVIDER SERVICES •Office visitstoyourPrimaryCarePhysician (includingperiodic physical examinations. pap smears,immunizations,injections,well baby care, diagnosticX-rayandlab,and office surgery) •Office visitstoa Specialist when referredby PrimaryCarePhysician •Maternity(including prenatal,delivery,andpostnatalcare) •Hospital Visits (including well newborn care) •Surgery (other thanduring Office Visit) (including Surgeon.Asst Surgeon,and Anesthesiologist Services) HOSPITAL SERVICES (INPATIENT) •Room andboard (semi-private),intensive care, pre-admissiontesting,other eligible hospital charges •Newborn Care HOSPITAL SERVICES (Outpatient) •EmergencyRoom* •Outpatient SurgicalFacilityCare •Outpatient DiagnosticX-rayandLabFacility •Outpatient Chemo/Radiation Treatment Facility PRESCRIPTION DRUGS (PrescriptiondrugsauthorizedorapprovedbyyourPrimaryCare PhysicianoraSpecialistto whom youhavebeenreferred.) •At participatingEckerd &Walgreens pharmaciesinDade,Broward andPalmBeach counties.Copayment isforuptoa 30-day supply of eachprescriptionorrefill. •PrescriptionsbyMail-Copayment isuptoa90-day supply of each prescription or refill. Bl EFIT SUMMARY Prudential HealthCare HMO Benefits All services and supplies mustbe provided or authorized bya Network PrimaryCarePhysician 100%after$10 copayment pervisit 100%after$10 copayment pervisit 100%after$10copayforfirstvisit 100% 100% 100% 100% 100%after$50 copayment pervisit 100% 100% 100% 100%after$5copaymentfor generic/ $10 brand name 100%after$5copaymentfor generic/ $10 brand name ♦NOTE CONCERNING EMERGENCY ROOM:Asa Prudential HealthCare HMOmember,youarecoveredformedical emergencies that occur when you are inoroutof your service area (Service Area:Dade,Broward and Palm Beach counties). In a medical emergency,please call your Primary Care Physician as soon as possible (within 48 hours if reasonably possible)so that your medical care can be coordinated.A medical emergency is generally defined asa sickness or injury of such a nature that failure to get immediate medical care could put a person's life in danger or cause serious harm to bodily functions.Some examples of medical emergencies are:apparent heart attack,severe bleeding,sudden loss of consciousness,severe or multiple injuries,convulsions,apparent poisoning. Ed.1/1/95 Plan 4;Local FL ME 0200 GI-602 Ed.5/94 ThePrurientiai Ufife Prudential HealthCare HMO MENTAL HEALTH CARE •Outpatient Care:Benefits are limited toa maximum of20 visits per calendar year orSI,000 maximum,whichever is greater •Hospital Inpatient Care:Annual Benefits will not be more than the equivalent ofthe full amount ofeligible charges for 30 days in the hospital in which the person is confined.** •Partial Hospitalization:Annual benefits wiil not be more than the equivalent charge for 30 days of Hospital Inpatient Stay** *'(Combined annual benefits for Inpatient and Partial Hospitalization will not be more than the equivalent charge for 30 days of Inpatient Hospital Slav) CHEMICAL DEPENDENCY •Inpatient and/or Outpatient carefor medical condition for detoxification, sickness that isa direct result of alcoholism or drug abuse,and adverse reaction to alcohol and chemical substances •Rehabilitation (inpatient and/or outpatient) Limited to a maximum of 30 visits/days per calendar year VISION CARE •At participating in-networkoptometrists (see Provider Directory) OTHER SERVICES •SkilledNursingFacility (upto 100 dayspercalendaryear) •Home Health Care •Hospice Care ($7,400 per period of care) •Outpatient Private Duty Nursing •Short-term Outpatient Speech.Physical &Occupational Therapy (60 consecutive calendardaysfromfirsttreatment foranyoneSicknessorinjury) •DurableMedical Equipment (S100.000 lifetime maximum) Ed.1/1/95 Plan 4;Local FL ME 0200 BL.iEFIT SUMMARY Prudential HealthCare HMO Benefits Allservicesandsuppliesmustbe providedorauthorizedbya NetworkPrimaryCare Physician 100%afterS20copaymentpervisit 100% 100% 100%after S10 copayment per Outpatient visit 100%after S10 copayment per Outpatient visit S10 pereye exam (limited to1 exam per calendar year) 100% 100% 100% 100% 100%after S10 copayment per visit 100% GI-602 Ed.5/94 ThePrudentiai (fib Prudential HealthCare HMO EXCLUSIONS The following are excluded from coverage- Services not provided or approved by your Primary Care Physician or Specialist Services not medically necessary. Services tumished in connection with military service connected disabilities. Services,including surgery,to improve appearance (cosmetic surgery;. Dental services and X-ray exams involving one or more teeth,the tissue or structure around them,the alveolar process or the gums.This applies even ifa condition requiring any of these services involves a part of the body other than the mouth such as Temporamandibular Joint Disorders (TMJD)or malocclusion involving jointsor muscles by methods including,butnotlimitedto,crowning,wiring,or reposition teeth.Thisalso excludes any services and supplies furnished in connection with an excluded dental service. Services in connection with long-term physical medicine and rehabilitative services.(Including long-term physical therapy andcognitive rehabilitation). Custodial or domiciliary care. Eye surgery such asradial keratotomy,when theprimary purpose istocorrect myopia (nearsightedness), hyperopia (farsightedness)orastigmatism(blurring;. Eyeglasses orlensesofany type. Routine foot careservices including,butnot limited to.foot pain causedby corns,calluses,or toenails. Hearing aids,exams to determine the need for hearing aids,or the need to adjust them (except for screening of members underage 18 todeterminetheneedforhearingcorrection). Emergency service charges that are in excess of the usual and prevailing charges as determined by Prudential HealthCare. Charges charged in connection with,but not limited to,in vitro fertilization,embryo transfer or freezing, Gamete Intra-fallopian Transfer (GIPT)and Zygote Intra-fallopian Transfer (ZIFT). Personal comfort and convenience items and services. Any procedure or treatment which is determined by Prudential HealthCare to be: a)experimental,investigational,or educational innature:or b)not medically necessary unless approved by Prudential HealthCare's Medical Director. Sexchangeoperationsandreversalsforvoluntary sterilization. Any non-prescription drugs. Prescription drugs not obtained from a Prudential HealthCare participating pharmacy or Prescription by Mail Program except prescriptions tilled outside the Service Area in connection with a medical emergency. Prescription drugs whose quantities are in excess of:(a)A 30-day supply or (b)A 90-day supply ofa maintenance drug or oral contraceptive for participating pharmacies in the Service Area or in excess of 90 day supply through the Prescription by Mail Program. Prescription refills dispensed more than 12 months after the date of the doctor's original order. Conditions thatstateorlocallawrequiresbetreatedinapublicfacility. Services and supplies that are experimental or investigational as determined by Prudential HealthCare. Services and supplies thatare educational as determined by Prudential HealthCare. Services and supplies solely required in connection with insurance,licensure,school or employment,or for travel outside the United States. Blood &blood plasma which is replaced byorforthepatient. Services and supplies furnished by (a)the Employer;or (b)you,your spouse,ora close relative of you or your spouse. Ed.1/1/95 Plan 4:Local FL ME 0200 r GI-602 Ed.S9J ThePrudentiaffe p™dential HealthCare HMO EXCLUSIONS (continued) Services and supplies in connection with termination ofa pregnancy outside of the Service Area,except in connectionwitha medical emergency. Services and supplies furnished in connection with any weight loss program,unless the person is morbidly obeseorobesityhasbeenclinically demonstrated tohaveanadverse effect onaconcurrentsickness. Services and supplies required solely because a service or supply that isnotcovered is provided. Services and supplies required pursuant toa court decree regarding a divorce action,a motor vehicle violation, or other judgment not directly related tothis coverage,if theywouldnotbe covered inthe absence of such a decree. Exercise equipment including,but not limited to,exercycies,treadmills,stepping machines,rowing machines,weights,spasandpools. This summary isnota contract but a general description ofthe basic benefits,exclusions and other provisions of the plan.Services and other benefits for a each member are those contained inthe Group Health Care Contract 86100 cov 4023 issued to your employer.After you enroll in Prudential HealthCare HMO,you will receive a certificate which describes the lull details of the Contract. GENERAL INFORMATION ABOUT PRUDENTIAL HEALTHCARE HMO If you haveany questions or concerns about Prudential HealthCare HMO benefits or policies while you area member,we encourage youtocontactyour local Member Services Department at 1-800-457-3885. Prudential HealthCare HMOisofferedby Prudential Health Care Plan,Inc. Ed.1/1/95 Plan 4;Local FL ME 0200 GI-602 Ed.5/94 ThePrudeniiai(Mj City of South Miami Prudential HealthCare POS Benefit Summary IN-NETWORK BENEFITS: All servicesandsuppliesmust be provided or authorized byyour network Primary Care Physician. OUT-OF-NETWORK BENEFITS: Alleligible charges aresubject toanannualdeductibleexcept where noted otherwise. Maximum eligiblechargesare limitedto Usual &Prevailing charges within thearea services are rendered. 90/70 W/Rx Rider SOUTH FLORIDA 5/96 Gi-602 Ed.5.94 r ThePrudentiai \m» PROVIDER SERVICES Provider Office Visits Physical.Speech,andOccupational Therapy1 Child Health Supervision Services (periodic check-up visits at specified intervals frombirthtoage16) Hospital Visits(including surgical procedures,assistant surgeon,and anesthesia) Maternity (including pre-natal,delivery,and post-natal care) OutpatientPsychiatricCare $2,500 maximum annual benefit Outpatient Alcoholand Drug Dependency Care* 44 visit lifetime maximum 535 pervisit maximum benefit HOSPITAL SERVICES (Inpatient) Roomandboard(semi-private room),intensivecare, pre-admission testing,allotherhospitalcharges Newborn care Institutes ofQuality Psychiatric Care2,3 Alcohol and Drug Dependency Care4 HOSPITAL SERVICES (Outpatient) Surgery (servicesandsupplies) EmergencyRoom(see NOTE below) IN-NETWORK' BENEFITS 100%after S15 copayment per visit (periodic physical examinations,pap smears,immunizations,injections diagnostic x-ray andlabcovered) 100%after 515 copayment per visit 100%after 515 copayment per visit 90% 90%after 515 copayment for the first visit 100%first3 visits per calendar year 70%each visit thereafter 100%first3 visits per calendar year 90%each visit thereafter 90% 90% 100% 90% 90% 90% 100%after 550 copayment per visit OUT-OF-NETWORK BENEFITS 70% (periodic physical exams,immunizations. pap smears not covered) 70% 70%(no deductible) 70% 70% 50% ($80pervisit eligible chargelimit) 70% SUBJECT TO PRUPASS 70% 70%(upto7daysforwellbabycare) NotApplicable 70% 70% 70%(subjectto PruPASS) 70% NOTECONCERNING EMERGENCY ROOM:In-network benefits are available forEmergencyRoom charges onlyfor medical emergencies;ifthe Emergency Room is used for a condition thatisnota medical emergency,out-of-network benefits apply.A medical emergency is generally defined asa sickness or injury of such a nature that failure togetimmediatemedicalcarecouldputa person's life in danger orcauseseriousharmtobodily functions.Some examples ofamedicalemergencyare: apparent heart attack,severebleeding,suddenlossof consciousness,severeormultipleinjuries,convulsions,apparent poisoning.Some examples of conditions thatare not considered medical emergencies are:colds,influenza,ordinary sprains,earinfections,nausea,headaches. INFORMATION CONCERNING PRUPASS:The out-of-network benefitsincludePruPASS.Prudential's Patient AdvisorySupportService program.Wheneveryou oroneof your dependents faces confinement ina hospital or needs non-emergency surgery,call PruPASS fora pre-admission andconcurrent hospitalization reviewora second surgical opinion.Ifyoudonotuse PruPASS,eligible charges for hospitalization maybe reduced for days not pre-certified.and eligible charges for elective surgery mayalsobe reduced.Seeyour Booklet/Certificate fordetails. All benefits are subject to Coordination of Benefits. 5/96 r GI-602 Ed.5.S4 ThePrudentiai OTHER SERVICES ConvalescentNursingHomeCare Psychiatric Care Partial Hospitalization3'6 Alcohol and drug related care in an Intermediate Care FacilityA Home Health Care Durable Medical Equipment HospiceCare 57,400 maximum benefitperperiod ofcare Outpatient Private Duty Nursing Ambulance Chcmo/RadiationTherapy DiagnosticX-rayandLab(otherthan office visit) Annualdeductible per calendaryear Stop Loss (100%Benefit Feature) Individual Lifetime Maximum PrescriptionDrug Benefit Prescriptions by Mail -Copayment isuptoa 90-day supplyof each prescription orrefill IN»NETWOfrK BENEFITS OUT-OF-NETWORK BENEFITS 90%upto 100 days per period of care 5 70%upto60 days per period of care5 90%70% 90%70% 90%70%upto60 visits per calendar year5 (550pervisiteligiblechargelimit) 90%70% 90%70% 90% 90% 70% (510,000 annual eligible charge limit5) 70% 90% 90% 70% 70% None 5300 per individual 5750perfamily After anindividualhasincurred 510.000 of eligible chargesinacalendaryear(not including payments,deductibles,andanychargesalready payable at 100%)theplanpays 100%of remaining eligible charges in that year7 Unlimited Planpays 100%aftercopaymentof 55forgenericor 510 non-generic. Prescriptions mustbefilledat participating Eckerdor Walgreens pharmacies in Broward.Dade,or Palm Beach counties. Plan pays100%after55 copayment for Generic/510 brand name 51,000.000 Planpays70%afteraseparate550 annual deductible Physical,speech,and occupational therapy has a 90-day maximum per condition per calendar year. Annual benefits will not bemore than the equivalent ofthe full amount of the eligible charges for 35days inthehospital(s)in which the person is confined. The combined annual benefits for Inpatient Hospital and Partial Hospitalization will not be more than the prevailing charge for 30 days of Inpatient Hospital Stay. 4A1I Alcohol and Drug Dependency Care related charges,excluding charges for detoxification,are subject toacombined 52,000 lifetime benefit maximum. This limit applies to all days orvisits used or charges incurred,whether benefits for those days or visits are provided in-network orout-of-network. 'Annual benefits will not be more than the prevailing charge for 30 days ofHospital Inpatient Slay. Benefits for eligible charges for outpatient psychiatric care willnotincrease to 100%,butwill continue tobe paid atthe percentages shown in this Benefit Summary.However,the eligible outpatient charges (in excess of the deductible)for which benefits are paid at 50%and 70%will count toward the Stop Loss. 5/96 r GI-602 Ed.5/94 ThePrudentiai Gkfe DEFINITIONS COORDINATION OF BENEFITS The total benefits payable under this plan for a covered person when combined with other group health insurance planbenefitswillnotexceed 100%of allowable expenses. COPAYMENT The amount which a patient is required topaytoa network provider at die timeof service. DEDUCTIBLE The amount ofthe covered charges whichyou and/or youreligible dependent(s)mustpaybeforebenefitsare paidbytheplan. INTERMEDIATE CARE FACILITY (ICF)SERVICES Thismeansonly continuous treatment atanICFofnotlessthanthreehoursandnotmorethantwelvehoursina 24-hour period.Itdoesnotincludea hospital inpatient stay. STOP LOSS (100%BENEFIT FEATURE) A feature underwhichthe plan pays 100%of remaining eligible charges in a calendar yearafteran individual hasincurredaspecifiedamountof eligible charges (not including copayments.deductibles,andany charges already payable at 100%). NOTE:Eligible charges for outpatient psychiatric care will notbe paid at 100%but will continue tobe paid atthe percentage shown in the Benefit Summary.However, these charges (in-networkand out-ot-network)will counttowardthespecifiedamountofeligiblecharges. SERVICES NOT COVERED The services andsupplies briefly described below are notcovered under the plan.Theseservices and supplies are: •For any work-connected injury orforany sickness coveredby •Forcosmeticsurgery,exceptforcertainaccidental injuries. Workers'Compensation orsimilarlaw;bothabnormalitiesor defects,orreconstructivesurgery; •Furnished by governmental plans;•For impregnation andfertilization procedures,and surgery for sex changesortoreverseaprevious surgery forvoluntarysterilization: •Notmedicallynecessary or experimental or educational in nature; •Abovethe provider's usual charge;•Forsicknessorinjuryresulting fromwaroranyactof war; •Abovetheprevailingchargefortheserviceinthearea;Forcustodialcare; •Furnished byacloserelative;•For any sickness orinjuryforwhich charges wereincurred,or services receivedortreatmentgiven,formedicalcarewithin90daysofthe •For blood that hasbeenreplaced;the date you become covered,ifyourplanhasa pre-existing condition provision.However,this provision willnotapplytothe first 51,000 •For dental services,including those for Temporomandibular of benefits payable.Whenyouenroll,youwillbe informed whether Joint Disorders (TMJD)or malocclusion.This does not apply this provision applies to your employer's plan.Innoevent will to treatment of malignancies or accident-related injuries;this provision applyfor more than 12 months from the date you become covered. •For treatment of foot conditions except metabolic or peripheral vascular diseaseoropencuttingoperations; •For eyeor hearing examinations,the routine purchase ofeyeglasses,orfor radial keratotomy; This Benefit Summary provides abriefoutline ofthe services covered by Prudential HealthCare POS.RefertoyourPrudential HealthCare POS Handbook for information regarding the administration ofthe plan.Whenyour coverage becomes effective,youwill receive a Group Insurance Booklet/Certificate describing your coverage in greater detail.The complete termsofthe coverage will be governed bya group insurance contract form83500COV 1004 issued byThe Prudential Insurance Company of America. Prudential HealthCare POS isa service markofThe Prudential Insurance Company of America,registered inthe V.S.Patent and Trademark Office. 5/96 GI-602 Ed.5/94