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Res No 130-16-14685
RESOLUTION NO.130-16-14685 A Resolution authorizing the City Manager to purchase from Parker Systems, Tier2 Support for the fifty three (53)pay stations at $209.94 per machine,inan amount not to exceed $11,126.82. WHEREAS,the City of South Miami ("City")previously purchased Pay Stations from Parker Systems and the contract includedaTier2 Support/maintenance agreement;and, WHEREAS,Parker Systems isa sole source for the maintenance of the Pay Stations;and, WHEREAS,the Cityof South Miami desires to purchase an extension ofTier2 Support through September 30,2016,for the fifty three (53)parking pay stations at $209.94 per machine. NOW THEREFORE BEIT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THECITYOF SOUTH MIAMI,FLORIDA THAT; Section 1.TheCity Manager is authorized to purchase,from Parker Systems,Tier 2 Support for the fifty three (53)parkingpay stations in the amount not to exceed $11,126.82 from account 001.1410.531.3459,Finance Contractual Services Parking. Section 2.This resolution shall take effect immediately upon adoption. PASSEDAND ADOPTED this 12tlflav of July 2016 READ. APPROVED: COMMISSION VOTE:5-0 Mayor Stoddard:Yea Vice Mayor Welsh:Yea Commissioner Edmond:Yea Commissioner Liebman:Yea Commissioner Harris:Yea South"Miami THE CITY OF PLEASANT LIVINC OFFICE OF THE CITY MANAGER INTER-OFFICE MEMORANDUM To: From: Date: Subject: Background: The Honorable Mayor &Members of the City Commission Steven Alexander,City Manager July12,2016 Agenda item No. A Resolution authorizing the City Manager to purchase from Parker Systems,Tier2 Support for the fifty three (53)pay stations at $209.94 per machine,inan amount not to exceed $11,126.82. The Cityof South Miami desires to purchase an extension of the Tier 2 Support from Parker Systems through September 30,2016, for the fifty three (53)parking pay stations. Since implementation of the Multi Space Parking System,the City has elected to maintain aTier II Support Contract with Parker Systems.Parker Systems maintains an exclusive,protected territory under contract with Digital Payment Technologies.As such,Parker Systems is the only Distributor authorized to sell, deliver and service Digital Payment Technologies products and services to the City of South Miami. Tier II support provides the Citywith the needed expertise to troubleshoot and replace any required hardware.The Hardware and Software Warranty provides the Citywith replacement of parts,free of charge,and the Tier II support provides the Citywith the needed labor toinstall the parts,free of charge. In detail,Tier II Support provides the following: •On-site service and support for troubleshooting issues/problems with meters •All software and hardware upgrades as required to keep system up to date with latest technology •Inventory of spare parts foruseinCity machines when component replacement is required Amount: Account: Attachments: RMA management (trouble tickets,liaison with Digital Support,replacementof components,returnshippingof defective parts) 24/7on call telephone support An amount not to exceed $11,126.82. 001.1410.513.3459,Finance ContractualServices Parking,witha current balance of $138,069.23. Resolution for approval Parker Systems Quote Resolution 247-12-13804 Digital Payment Technologies Sole Source Letter Harrington Resources Inc.,dbaParker Systems 974 Cherry ValleyWay Orlando,FL 32828 (407)482-8006 lynda@parkersystemsplace.com http://parkersystemsplace.com QUOTE ADDRESS Alfred Riverol Cityof South Miami 6130 Sunset Drive South Miami,FL 33143 SHIP TO Carlos Marenco Cityof South Miami 6130 Sunset Drive South Miami,FL 33143. ACTIVITY .QTY Misc 53 Misc-Tier II Support &Maintenance-50Luke Pay Stations, Expires 12/2/15 -Renews through 09/30/16 (304 days each) TOTAL Accepted By Accepted Date QUOTE*2015-1952 DATE 07/05/2016 ./RATE"..AMOUNT 209.94 11,126.82 $11,126.82 RESOLUTION NO:247-12-13804 A Resolution authorizing the City Manager to purchase from Parker Systems,Tier 2 Support for the fifty (50)pay stations at$250.00 per machine,inan amount not toexceed $12,500-00. WHEREAS,theCity of SouthMiami ("City")previouslypurchased Pay StationsfromParker Systems andthecontractincludedaTier2Support/maintenanceagreement;and WHEREAS,Parker Systems isasolesourceforthe maintenance ofthePayStations;and WHEREAS*theCityofSouth Miami desirestopurchasean extension ofTier2Support through September30,2013,forthefifty(50)parkingpaystationsat $250.00 permachine. NOW,THEREFORE,BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF SOUTH MIAMI,FLORIDA: Section 1:TheActingCityManagerisauthorizedtopurchase,fromParkerSystems,Tier2 Support forthefifty(50)parking paystationsintheamountnottoexceed $12,500.00 fromaccount number 001-1910-521-3459,Police Contractual Services with a current balance of $252,250.00. Section 2:If anysectionclause,sentence,orphrase of thisresolutionisforany reason held invalid or unconstitutional byacourt of competentjurisdiction,theholdingshallnotaffectthevalidityof the remaining portions of this resolution. Section 3:This resolution shallbecomeeffectiveimmediatelyupon adoption byvote of theCity Commission. PASSED AND ADOPTED this 4th_day of December ,2012. ATTEST: CLERK •Y CLERK READ AND APPROVED AS LANP^rMiE^GALITY. EXECUnON THEREOF/ RM, APPROVED: AYOR COMMISSION VOTE:5-0 Mayor Stoddard:Yea Vice Mayor Liebman:Yea Commissioner Newman:Yea Commissioner Harris:Yea Commissioner Welsh:Yea South Miami AII-AnKricaCBy 'iiirCITYOFSOUTHMIAMI OFFICE OF THE CITY MANAGER Mr* INTER-OFFICE MEMORANDUM 2001 To:The Honorable Mayor &Members of the City Commission From:Ke\\yJ^k^tJlrL M:tmg City Manager Via:Op"^^^^^^^Castro,Chief of Police Date:Novembei/21,2012 Agenda Item No. Subject:AResolutionauthorizingtheActingCityManagertopurchasefromParkerSystems,Tier 2Supportforthe fifty (50)paystationsat$250.00per machine,inan amount notto exceed $12,500.00. Background:TheCity of SouthMiamidesirestopurchaseanextensionoftheTier2Support from Parker Systemsthrough September 30,2013,forthefifty(50)parkingpay stations. Expense:Not toexceed $12,500.00,usingaccount #001-1910-521-3459,Contractual Services -Parking,with acurrent balance of $252,500.00. Attachments:aProposedResolution d Parker Systems Proposal Letter CITY OF SOUTH MIAMI Support and Maintenance Agreement For Digital Payment Technologies'Pay Stations PARKER SYSTEMS ("DISTRIBUTOR"for Digital Payment Technologies)agrees to providethe Support,Maintenance,and Preventative Maintenance Services specified hereinfortheCity of South Miami ("CUSTOMER")who hereby subscribestosuch services,pursuant tothecharges,termsand conditions as set forthherein. GENERAL TERMS AND CONDITIONS This agreement shallbeineffectforone(1)year.This contract willbe automatically renewedfor successive periods of oneyeareachatthe prevailing rate,subject,however, totheright of either partytoterminatethe contract atthe end of the original,orany renewaltermbywritten notice tothateffect,tothelast known principaloffice of the other party atleastthirtydays prior tothe designated termination date. PARKER SYSTEMS may terminate this agreement uponfifteen (15)days notice for CUSTOMER'S failuretoremittimely payments asset forth below. Inthese TERMS and CONDITIONS,the following words have the following meanings: "DPT"means Digital Payment Technologies,the manufacturer of the Payment Stations whois located at4105 Grandview Highway,Burnaby,BC Canada V5C6B4. "CUSTOMER"meansapersonorentitywho purchased Payment Stationsand/or Software directly from the DISTRIBUTOR and who wishes to subscribe to these services. "DISTRIBUTOR"means the DPT Authorized Reseller and Support Agencyfromwhich theDPT Equipment was purchased.Forthepurposes of this Agreement,the DISTRIBUTOR referredtoisPARKER SYSTEMS,a Florida Corporation located at 12938 Mallory Circle,#102,Orlando FL32828. "PAY STATION"means a DPT Payment Station for which the DISTRIBUTOR will provide maintenance andsupportservicesasoutlineherein. "SOFTWARE"means the DPT software to be installed on a CUSTOMER PC for use withoneor more Payment Stations. SERVICES PROVIDED Hardware AllDPTPayStationscomewithaoneyearpartsandlaborwarranty.Warranty commences (7)daysfromdate of shipment.All malfunctioning partswillbe either repairedorreplacedbytheDISTRIBUTOR,eitherthroughassistanceviatelephoneor on-site.Defective partreplacementswillbeshippedwithin(2)businessdaysMonday through Friday fromCanada,andwithin(1)dayfromOrlando. Repairsorreplacementpartsrequiredasaresult of rustorcorrosion,damagedueto accident,improper handlingoroperation,shippingdamage,abuse,misuse,unauthorized repairsor attempted repairs,vandalismor "Acts of God"arenotincluded. If anelectricalor mechanical repairbecomesnecessary,theCUSTOMERmustobtaina RETURNING MATERIALS AUTHROZATION(RMA)numberpriortoreturningany parts.This number must beincludedwithany returns. If the CUSTOMER experienceshardwareperformanceproblemswiththeDIGITAL PAYMENT TECHNOLOGIES ("DPT)PayStation,the CUSTOMER must notifythe DISTRIBUTORbytelephoneoremailforverification of theproblem(s)andtoarrange forservice/troubleshooting of theequipment.Shouldremotediagnosis of theproblem notbe successful,DISTRIBUTOR willmakeasitevisittoremedytheissue,make repairs,ordeterminereplacementpartsrequired. Toobtain warranty serviceforDPTPayStations,theDISTRIBUTOR must becontacted. TheDISTRIBUTORmustconfirmiftheequipmentisexperiencingaproblemcovered underWarranty,andwillrepair,oratitsdiscretion,exchangeequipmentwhichdoesnot conformtothewarranty.Warrantyservicesmaybeperformedatthe CUSTOMER'S location,at a service center,or via other means. Standardtermsfor malfunctioning equipmenthardware under warrantyare Return to Depot,where CUSTOMER isliableforonewayshippingcosts,and DISTRIBUTOR is liablefor all partsandlabor.Whenpossible,arrangementsmaybemadetoship replacementpartsandinstallationinstructionstothe CUSTOMER.Ifatriptothe CUSTOMER siteisrequiredaftertroubleshootingvia telephone oremail,the CUSTOMER will incur noadditionalexpensesforthistrip. Routine functions typically performedbytheCustomerinclude: •EMS Monitoring of Pay Stations for Alerts or Alarms ®Reloading paper ©Fixing paper jams,coinjams and/or bill jams ©Revenue collection •Uploading pay station configurations ©Configuration changes,and administrative maintenance of BOSS (Back Office System Software) •Distribution of desiccant (as required)in moisture rich environments ©RoutineMaintenancefunctionsasoutlineinattached "Appendix A"- Maintenance Schedule Software Updates The DISTRIBUTOR may periodically provide softwareupdatesatno additional costto the CUSTOMER.Thesoftwareupdatesmayincludemodifications,program enhancements,debugging,and/or new features. ThissectionwillnotbeinterpretedtorequiretheDISTRIBUTORtoeitherdevelopand releaseupdatesorcustomizetheupdatestosatisfyCUSTOMER'Sparticular requirementsunlessagreeduponintheinitialpurchase UpdateswillnotincludeanynewproductswhichDISTRIBUTORorDPTdecidesto makegenerallyavailableasaseparatelypricedoption. Operating System Support DISTRIBUTORwillprovidethefirstlevel of assistanceforroutinequestionsabout system administration andotheroperatingsystemissues.Wherefirstlevel assistance is notsufficientinresolvingsoftwareissues,theDISTRIBUTORwillfacilitatethirdparty assistancefromDPTviatelephone,emailorPCCharge. Telephone and On-Site Support Phoneassistanceandsupporttoevaluateanddiagnosehardwareorsoftwareissueswill beavailablefrom9:00a.m.to6:00p.m.ESTMondaythroughFriday,excluding holidays.Requestforsupportand/orassistancecallsshallbemadeto:PARKER SYSTEMS at 407-432-0869,or 407-482-8006,orbyemailto Lynda@parkersystemsplace.com. Everyeffortwillbemadetoreturnemergencyphonecallswithin(1)hour.Allcallswill be returned within(4-6)hours,andonsitevisitsfor repair or assistance made within a reasonable amount of time (generally 24hours)after initial call.Asa course of immediate resolution,andatthe CUSTOMER'S discretion,actionstoincludedetailed instructionsviathephonemayberequestedtoresolvespecificissues. On-sitevisitsshallbescheduledMondaythroughFriday,9AMto6PM,unlessotherwise mutually agreedin emergency situations. Charges CUSTOMERshallpayaonetimeannualfeeof$250.00perpaystation,peryear,for servicespursuanttothis agreement.Paymentisdueandpayableoneyearinadvance. Liability The DISTRIBUTOR shallnotbeliableforfailuretoperformits obligations hereunder, andsuchfailuretoperformshallnotconstituteabreachofthisagreement,whenrepair of theequipmentisrequiredasaresult of accident,misuse,abuse,unauthorizedrepairsor attemptedrepairs,vandalismor"Acts of God".Additionally,theDISTRIBUTORshall notbeliablefordelaysorfailuretoperformunderthisagreementforcausesbeyondits reasonable control during the period of timethat such causes are existent. Indemnification The CUSTOMER agrees to indemnify andholdthe DISTRIBUTOR,its directors, officers,employeesandagentsfrom,andagainst,anyandallliability,claims,expenses, damages,causes of action,suitsor judgments arisingout of anyactions of Subscriber's employees or agents. Unauthorized Repair CUSTOMER hereby agrees thatno unauthorized repairs or attempted repairs of the equipment shallbe made by CUSTOMER'S employees,agents,or bythird parties.Inthe eventthatsuch unauthorized repairorattemptstorepairresultinservicebeing performed bythe DISTRIBUTOR which would not have been required in the absence of such unauthorized repairsorattemptedrepairs,the DISTRIBUTOR shallchargethe CUSTOMER forsuchadditionalrequiredservice,and CUSTOMER herebyagreesto paysuch additional servicecharges. Repair Parts Allpartswhichare removed fromtheequipmentandreplacedshallbecomethe property of the DISTRIBUTOR. Entire Agreement,Applicable Law This agreement constitutes the entire agreement between the DISTRIBUTOR andthe CUSTOMER,andtherearenopromisesorrepresentationsotherthansetforthherein. This agreement mayonlybe modified oramendeduponwritten agreement byboth parties,and executed byduly authorized officersoragentsthereof. STATE OF FLORIDA OUNTY OF MMrr?/~A'%0iT" This agreement is made and entered into this <&'&-day of/&.£/•u-^.r-y 20 \%3 by and between 6Wy v£'SqvA'L AdrA-**t (hereinafter referred to as the "CUSTOMER")and PARKER SYSTEMS (hereinafter referredtoastheDISTRIBUTOR"). WITNESSETH Ida Harrington,President DateLyndaHarrin PARKER SYSTEMS jrf!J^::City of$6i(th Miami **Date Maintenance Schedule Regular maintenance andpreventativemaintenanceofthe LUKE Payment Station is required tokeepthePaymentStation operating efficiently and trouble- free.Maintenance kitswith the appropriate cleaners and lubricants are available from the DISTRIBUTOR. Aroutine maintenance schedule isalsorecommended.Following isthe minimum maintenance andpreventative maintenance program recommended. Once orMorea Week -To be performed by the Customer •Inspect unitfor damage ®Inspect coin acceptor pathway o Inspect bill validator pathway •Clean bill validatorwith presoaked cleaningpad •Purchase credit card test ticket •Check battery voltage (>12v) ©Ensure chargers have power •Check paper roll length Every Six Weeks -To be performed by Distributor •Clean printerwith pre-soaked cleaning pad ©Lubricate hinges and locksif Payment Stationis located near salt water ©Clear printer of paper dust ©Clean credit card reader o Clean bill validator ©Clean sensors and coin tracks ©Clean Solar panel,and check connections ©Inspect coin bag for wear o Blow out bill stacker with compressed air «Wipecoin acceptor pathway with wipes ©Perform EMS connectivity tests ©Field test all components Every Three Months -To be performed by Distributor o Lubricate hinges and locks ©Lubricate coin acceptor return bar «Clean and wax cabinet exterior Every Six Months -To be performed by Distributor ©Change access passwords (orwith staff change) •Confirm programming is correct and assist with necessary changes •Check cable tie paths ©Check alarm module ©Check for loosened nuts ©Inspect wear on plastic parts November 7,2011 330-4260 Still Creek Drive Burnaby.BC V5C6C6 Telephone 604-688-1959pavmentt.chmou>c w ^^pa,klogSo|utk)n$.Facile604-687-4329 City of SouthMiami 6130 SW 72 St. South Miami,FL 33143 USA Alfredo Riverol Dear Mr.Riverol: Asthegloballeaderinparkingtechnology,DigitalPaymentTechnologiesprovideshighquality, reliableproductsthatareenhancedwithourchoosingofstrategicpartners. Inasmuch,pleasebeadvisedthatParkerSystems,aFloridacorporationlocatedat12938 Mallory Circle,Suite102,Orlando,Florida 32825istheofficial,sole source Distributor of Digital Payment Technologies forthe State of Florida. ParkerSystemsmaintainsanexclusive,protected territory undercontractwithDigital PaymentTechnologies.Assuch,ParkerSystemsistheonly Distributor authorizedtosell, deliverandservice Digital PaymentTechnologiesproductsandservicesto Palm Beach County Parks and Recreation. WeareproudofourallianceandpartnershipwithParkerSystems,and throughthem,look forwardtoservingall your parking needsforthefuture. Shouldyouhaveany questions,please do nothesitatetocontactme. Sincerely, Mikhail Morokhovich Digital Payment Technologies July 6,2016 Cityof South Miami 6130 SW 72 St. South Miami,FL 33143 USA Alfredo Riverol Mr.Riverol: 330-4321 Still Creek Drive Bumaby,BC V5C6S7 Telephone 604-688-1959 Facsimile 604-687-4329 Asa global leaderin parking technology,T2Systems (T2)offers high quality and reliable proprietary hardware and software products consisting ofour LUKE,LUKE II and SHELBY paystations,BOSS software,and EMS/Digital Iris management system. Thisletteristo inform youthatthe LUKE,LUKE II and SHELBY hardware,BOSSsoftware,and EMS/Digital Iris management systemareexclusiveand proprietary ofT2.T2isthesoleownerand manufacturerofthe LUKE,LUKE II and SHELBY hardware,BOSS software,and EMS/Digital Iris management system.Noothersoftwareor management system will support thishardware. In addition,thisletteristoconfirmthatParkerSystemsistheexclusiveResellerchannelfor sale and support of these products and services in the state ofFlorida. If youhaveanyfurtherquestions please feelfreeto inquire with your sales representativeorcontactme directly. Sincerely, Chris Chettle EVP Product andManufacturing chris.chettle@t2svstems.com T2 Systems