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EULEN AMERICA• l • � � i IN I! r"n Igo City of South Miami August 24, 2012 7J.-T 1-2 3 4 5-6 7 8 Public Entity Crimes and Conflicts • Interest 9-11 Drug Free Workplace 12 Acknowledgement of Conformance with OSHA Standards 13 No Conflict of Interest/Non collusion Certification 14-15 3. Price Proposal Sheet 16 ORMAW-al Re: Janitorial Services for City of South Miami RFP- #PW-2012-8-01 C',. Sandro Padilla, Site Manager, Janitorial Services Telephone number: (305) 269-2723, e-mail: sDadillaiMeulenamerica.us N 4. Pedro Payan, Assistant Site Manager, Janitorial Services Telephone number: 786-263-3833 003signeo Tor oir COME emrurguru nueu.5 anu usuget sarillyzilume 85-HrIng LW1515terwy appile high-quality standards. Eulen America has a number of unique advantages to accomplish this objective. The general timeline below describes the planned activities that would take place within a one month period. 1 • 6 . We appreciate the opportunity to participate in this bid process and look forward to providing • unique cleaning programs to your buildings and supporting your management team with firl class service. N Approach and Methodology Eulen America is committed to providing janitorial services to City of South Miami at a level th,-" consistently exceeds expectations. I A thorough transition plan that accounts for all aspects of requirements to successfully transition services from the incumbent provider to Eulen America. Comprehensive training that includes specific aspects of each job function, facility familiarization, adherence to safety and regulatory compliance, and customer service expectations. An establishment of expectations that translates into metrics that are measurel,*' regularly; these metrics are agreed upon by Eulen America and the City of South Miam' management and the measurements are historically tracked for trends; goals arz established and re-adjusted to stretch performance to optimum levels. Continuous improvement efforts are made to increase productivity while maintaining the safest and highest levels of service delivery; while reducing man minutes that should translate into savings to our client. • vg I a I I I[• - - 0 T n-mylvizigm-11 - A= M- M. N Elizabeth Mesegue Director 117771TRIWO.-W77"T City of South Miami August 24, 2012 Sandro Padilla Site IfAiager, Jairitorial eilicel Sandro Padilla began his career in the janitorial industries 20 years ago with Seacoast Towers, a Five Star Hotel with the department • housekeeping; seven months later he acquired a supervisory position where he successfully managed over 120 employees. Seven years later, San•r• began working in the aviation industry at the Hollywood-Ft. Lauderdale Airportwith Kanon Services as supervisor where services such as janitorial cabin cleaning were provided to Delta, Continental and Southwest Airlines.Shortly thereafter, he was promoted to Overnight Day Manager for Kanon Servicesphere he carried out this duty for over 12 years. On December 2010 Sandro had the opportunity to work with Eulen America as Overnight Duty Manger providing janitorial services for Jet Blue, American Airlines, US Airways and Delta Airlines. At this present time he is working in the flagship office as Site Manager showing his professionalism, knowledge and leadership expertise that he has acquired in his career in the janitorial business. N Pedro Payano Assistant Site ManageL Ja, # Pedro began his career in the janitorial industry in 1995 and is an expert manager leading and directing our training programs that include the use of cleaning performance and equipment. His experience has been in Class 'A' offices, hospitals and hotels. He is an expert floor technician and fluent in English and Spanish. Pedro joined Eulen America in ®t spring of 2012 and hasproven to be an asset to the organization. He is the leader of our apprentice program and trainer of our Eco- Agents. Ricardo Marquez Qushf,ess Deveignzie,it Coordiiirator, JaifitorLal Sea Ricardo holds a Bachelor's degree in Business Administration from St. Thomas University. He was Sales Coordinator for St. Thomas University's Haiti humanitarian program before joining the Eulen America group. At Eulen he held the position of Marketing Coordinator and has now transitioned to the Janitorial business development division. IN Condominium Office Byff4!M Production Studio RPM =*... 160-43=- A Endemol Latino Services at 12111 Northeast 16th Av-- ue # 100 North Miami, FL 33161 11 Mr. Carlos Escobar American Airlines Carigs.Escobarngai • -TU-1 ARNAI -WI "- AV X PO BO� 17165 Washington DC 20041 Office: (703) 661-5211 Fax: (703) 661-5257 I W11 W! Lei LOA VA 1 M I I Miami, FIL 33132 Office: (305) 704-7688 Fax: (305) 704-7907 • '91hysical Plant 16401 NW 37 Avenue Miami Gardens, FIL 3301 '' Ihone: (31 5) 625-6000 . ATTACHMENT# janitorial "•' / / m without an adjudication of guilt, in any federal or state trial court of record relating to charges brought by indictment or information after July 1, 1989, as a result of a jury verdict, non-jury trial, • entry • a plea • guilty • no lo contenclere. 1 understand that an "affiliate" as defined in Paragraph 287.133 (1)(a), Florida Statutes II IIIIIIIISMI 111111911 11 111 � � I �� I - - 0 9r. INFORMATION CONTAINED IN THIS F. [na e sig [] signa e] Sworn to and subscribed before me this 17 day of August ,20 12 X Personally known or Produced identification Notary Public — State of Florida ME= (Type of identification) (Printed, typed or stamped commissioned name of notary public) For PUR 7068 (Rev.06/11/92) W 9T., ATTACHMENT i r OF • • OSAA STANDARDS janitorial I :0 L1=11111 m, • CONTRACTOR Ye Brent L. Blake 7m CFO / V.P. Corporate Strategy Title itne55 1w. 111113* 0111TE�z P . .• CSI i ill :11 0:111 *3 112 IQ Z CERTIFICATION janitorial Services RFP #P W-20 2 -8-0 -Cubmitted this 17 day of August , §!:. The undersigned, as Bidder/Proposer, declares that the only persons interested in this RFP are named herein; that no other person has any interest in this RFP or in the Contract to which this RFP pertains; that this response is made without connection or arrangement with any other person; and that thi:,! response is in every respect fair and made in good faith, without collusion or fraud. The Bidder/Proposer agrees if this response/submission is accepted, to execute an appropriate CITY d'a M . i I I . 00 llF .4"i6w 5,66 The Bidder/Proposer further certifies that this response/submission complies with section 4(c) of the Charter of the City of Miami, Florida, that, to the best of its knowledge and belief, no Commissioner, Mayor, or other officer or employee of the CITY has an interest directly or indirectly in the profits or emoluments of the Contract, job, work or service to which the response/submission pertains. I Signature: tuA �' 4 — Title: «<« : »» Corporate Strategy ums a»atd� WC 11111 111 A I I I I I I III I I I! I I I I IF III �� III 1� !III III !11111 111 111 !1 ii ! # lswwffis�� The foregoing instrument was acknowledged before me this 17 day of August 20 12 b , Brent L. Blake (name of person whose signature is being notarized) who is X Personally known to me, or Personal identification: Type of Identification Produced \SeZASA� 4� X Did take an oath, or 0 Z .. 44, 201 cc Z M"0 W G Did Not take an oath. 1- M re- cl or 5 �q EX I City • South Miami August 24, 2012 .!ZEVISED PRICE PROPOSAL SHEET; AUGUST 16,2012 janitorial Services RFP #PW-2 0 / 2-8-01 Head Start Central All Other Total Annual Monthly Fee ServicesLocations Mon lY t Monthl a f i Fee Fee 12,400.00 U.1 56.88 13,456.30 $9,013.18 $108,156.16 $2,448.00 $3,220.02 $3,525.43 $9,193.45 $110,321.40 $2,521.44 $3,316.62 $3,631.19 $9,469.25 $113,631.00 $7,369.44 $9,693.52 $10,6121.92 $27,675.88 Janitorial Service for: a City of of Miami EULEN August 24, 2012 AMERICA 1. Due to contractual stipulations we are not authorized to disclose cost of work for other companies we perform services for. A Janitorial Services Scope of Services sample is enclosed. 2. Resumes of each of the firm's staff who will be performing any of the work will be supplied prior to employment offer. smmm�� 903MEMM= a. Dade Paper b. Aldani Supplies c. Sirely Uniforms . . - . . . � 1# - mm Eulen America janitorial services offer an "Eco-Friendly" cleaning service program that enables the Eco-Agents to experience a new way • cleaning • using innovation, technology and earth friendly cleaning products to preserve the quality of property fixtures and the health of our esteemed agents and building occupants. Contractor shall maintain a sufficient staff of thoroughly trained personnel ready t* respond to emergencies twenty-four (24) hours a day, seven days (7) a week, including holidays. Contractor shall provide additional equipment that may be required in these emergencies (extractors, lights, wet-vacs, etc.) for the use by its employees. shall be in writing and the Co tractor shall not e entitled to reimbursement for any extra costs without prior written consent of the Owner. 90392M= e) All Contractor employees shall receive biohazard training for chemicals and items that are used in the building by the Contractor to perform its daily operation. Such as (but not limited to) floor strippers and acidic chemicals prior to assignment and use. The Owner reserves the right to request documentation of training. : - • • - 0 . # a 6 mmmmm 9 g) Contractor employees shall not eat, drink or smoke on duty. They shall not use telephones, disturb papers on desks, open drawers or cabinets, or turn on televisions, radios or computers. F*7f--= suring the term • the Agreement, the Owner may authorize the Contractor to use overtime. This authorization will be granted only in those instances where overtime is such action is in its overall best interest. FTI• i �#,PuffTowur IL including re-keying if necessary. a) The Contractor or subcontractor will be responsible for insurance coverage on their equipment, tools, supplies and any other materials that they may use in the course of the work or store on the premises. • All Materials and supplies must meet OSHA standards and approvals. c) A copy • the Material Safety Data Sheet catalogue must be kept in the site supervisor's office and a copy must be provided • the Owner. Both must be updated and maintained to reflect material and chemical usage at all times and kel on site at all times. M3= he Contractor shall perform the following services throughout the entire property, including entrance, lobby, sidewalks, all basement and concourse areas, tenant areas (addonal charge), plaza area, public halls and/or building corridors, stairwells, freight areas, parking hall way, lavatories, passageways and elevator cabs so long as it is included in the price per square footage. I IH 1) Storage of cleaning materials, equipment and machinery, including a reasonable supply of paper products. 2) Locker space for Contractor's associates (all lockers for the building are to be supplied • Contractor). Locker space can be changed from time to time at the direction • the Owner. rMGTI MM f) All offices and locker room areas will be maintained in accordance with building specifications. There shall be no posting • signs, stickers, • like items on any walls, doors, lockers, etc. g) Contractor is required to provide replacement personnel for all scheduled and unscheduled absences. I 11 20) Police Police shall mean daily spot cleaning of unsightly soil, dirt, finger marks and smudges from surfaces, emptying trash receptacles which have become filled and removing visible litter and debris to maintain a clean, neat appearance at all times. floor machines, buffing pads and sprayf ottl buffing solution to restore a uniform gloss and protective finish to floors. The spray buff solution shall be a pre-mixed solution formulated as a companion product to the finish already on the floor. Contractor shall remove any residue by dust mopping floor surface after spray buffing. The entire floor shall have a uniform, glossy appearance. 33) § Uri - Strip shall mean the removal of all waxes/floor finishes, finishing stains, soap or other cleaning materials, soil, spots, smudges and any other matter from the floor surfaces using the appropriate cleaning agent and rinsed with clear water using equipment designed for this purpose. For areas inaccessible by equipment, manual-scrubbing devices shall be used. ir, ffwl w Base Cleaning Specifications Exhibit A Empty all trash baskets and replace trash liners. Take all trash and place in the trash dumpster or compactor. If applicable, empty all recyclable garbage into appropriate container and place in the recycling corrugated boxes, flatten them and place in the recycling dumpster. Return chairs and wastebaskets to their proper position. Use caution not to damage the arms of the chairs when placing them under the desks. i all elevator thresholds. clean walls. Thoroughly clean the outside of the wastebasket using green friendly disinfecting cleaner and a color roducts used must be applied so 2s not to cause fumes in the building when tenants are in occupancy. �mdl equipped with bumper guards. Remove all spots, stains and foreign materials from carpets. edges of walls, doors, and furniture of all carpeted areas if needed using vacuum cleaners of removing 99.8% of all removable particles and equipped with bumper guards. vacuum edges of walls, doors, and furniture of all carpeted areas including behind desks, copies and ither furniture using vacuum cleaners capable of removing 99.8% of all removable particles and cquipped with edging tools. Move all plastic carpet Protector uiooed with bump construction. Please refer to service contract for additional charges. Base Cleaning Specifications Exhibit A Note; Special floors requiring sealers and waxing or polishing are considered tenant expenses and should be billed and treated separately from the Janitorial contract. Mean drinking fountain with a green friendly disinfecting cleaning solution using a clean microfiber cloth- he id ti :;lean the fountain hardware and drain using a small brush. After cleaning, wipe all polis e me a �Iurfaces dry to prevent water spotting, Polishing products must be approved in advance and all products used must be applied so as not to cause fumes in the building when tenants are in occupancy, Clean carpet in accordance with specifications mentioned in "Carpeted Areas" sect-ton, --lean floor tiles in accordance with the specifications mentioned in "Hard Surface Flooring" section, Thoroughly wash clean all entrance doors, Glass doors should be cleaned using a microfiber cloth and -.reen seal approved glass cleaner so as not to leave lint residue. Empty trash containers into waste collection container. Replace plastic liners, —lean and remove debris from all thresholds, Thoroughly clean all bright work, including kick plates, base, handrails, waste paper receptacles, planters, elevator call button plates, main lobby metal doors, mailboxes, hose and fire extinguisher zabinets, elevator tracks and all visible hardware, 9pot clean all painted, vinyl wallpaper and granite surfaces, fust all high reach areas, including but not limited to the top of elevator up1down indicator lights, signs, nir conditioning diffusers and return air grills using color coded microfiber dust cloths. Base Cleaning Specifications Exhibit A D - ust all management office desk and office furniture with using color coded microfiber cloths. Remove :1 under desk equipment and telephones and replace same. Papers, folders & figurines on the ,4esk are not to be removed or rearranged. I Dust management office conference room furniture using color coded microfiber cloths, Do not remove or rearrange paper and folders lying on the floor. !,Dust all horizontal surfaces, such as windowsills, ledges and bookshelves using color coded microfiber ,dust cloths. dirt and dust from all chairs and sofas. clean all vinyl, plastic and metal furniture using detergent solution. Solution must be green seal �Clean all doors and millwark using color coded microfiber cloths. UMMIMMMMI !Dust handrails using color coded micro fiber cloths. MUMMMMUMI Wki-i 1101;4 tion T�5t be "' d .zw a building in advance and all products used ==beapplileMd a as n to caus fumes in t -,h:*n t.n:ni�1111111� �fare in occupancy. Spot dean other base with color coded microfiber cloths. Spot clean all other baseboard with color coded microfiber cloth. Clean all glass table tops using a green seal approved glass cleaner. �iClean and dust directory board(s). *mPtY -ashtrays and urns into a waste collection container. Wipe wash receptacles with a,damp microfiber cloth. If applicable, use a sifter to remove cigarette butts from sand urns. Spec ial care must; be taken not to throw lighted cigarettes in trash receptacles. Dust all low reach areas including, but not limited to chair rungs and legs, furniture ledges, baseboarcls,'� I wood paneling and molding. M 7 fire i�� alarm system devices, picture frames, and similar wall hanging. ;Clean all vinyl, plastic and metal furniture using appropriate cleaning solutions. Solution must be i iapproved in advance and all products used must be applied so as not to cause fumes in the building !when tenants are in occupancy. Vacuum all upholstered furniture using vacuum cleaners capable of removing 99,8% of all removable ;particles and equipped with an upholstery tool. Thoroughly clean all wood surfaces, and reapply wood polish (use as not to leave wood greasy to the 21v2-,ce 2,1ki 2a_pAuctss uset-rxust be A_ppMstsD_aAj_ot MI !to cause fumes in the building when tenants are in occupancy. Thoroughly clean and polish handrails, handrail supports and banisters. ate S�Iubon. Sol all and all products used must be green seal approved. clean fire extinguishers, top of vending machines, refrigerators and outside of closed upper :cabinets, including the top ofthe doors with a detergent solution and sponge. Rinse and dry. Solution imust be green seal approved. !,Dust all high reach areas, including but not limited to top of door frames, furniture ledges, air conditioning diffusers and return air grills. !Spot clean light fixtures as required. mom Thoroughly clean all window sills, and window mullions using a detergent solution. Solution must be igreen seal approved. i- ,Clean the hardware on all doors, including hinges, knobs, etc. Darnp wipe inside and out of all supply and return air diffusers. Wipe and clean and/or vacuum venetian blinds and draperies. !:Dust clean files adjacent to air vents using color coded microfiber cloths. #ust all picture frames, charts, graphs, and similar wall hangings using color coded microfiber cloths. 'NEES plans once per week to and collect dead leaves. Base Cleaning Specifications Exhibit A Service Nemove all graffib from walls and doors as soon as possible, notify building management immediately. lust all handrails using color coded microfiber cloths. Wipe clean all door frames, doors and door hardware using a green seal approveY.... f solution. -1 Dust standpipe and all exposed piping using color coded microfiber cloths. Dust any communication and fire alarm system devices in the stairwells using color coded microfiber cloths . Dust all light fixtures using color coded microfiber cloths. Wet mop stairs and landings using microfiber rag mops. needed. '-lean all elevator cabs using only green seal approved & green friendly cleaning pn:)ducts. Non green .eal products must be approved in advance and all products used must be applied so as not to cause fumes in the building when tenants are in occupancy. For paneling use a treated microfiber cloth P! green seal approved wood cleaning cAeaners. For metal finishes, including stainless steel, use a dry nicrofiber cloth to remove fingerprints and green seal approved stainless steel cleaner If necessary. Iways clean with the grain of the wall surface. Thoroughly sweep elevator cabs and damp mop all hard flooring using very little moisture. When an� -=Ievator cab is used for hauling trash, the cab must be disinfected using a green friendly disinfectnij -leanser. I Thoroughly clean dirt and debris from grooves in both cab and landing door tracks using vacuum deaners capable of removing 99.8% of all removable particles and equipped with a crevice tooL Damp wipe the protective covering in the service elevator to remove dust using color coded microfiber lust cloths. Remove any markings from the protective covering in the service elevator (ink, stain, graffiti, etc..). ----------- Wipe clean ceiling, including cameras, zquipped with a crevice tool capable of removing 99.8% of all removable particles. If necessary sweep heavier debris with brush to remove. Machine scrub all hard flooring. Report any mechanical deficiencies or damage to property management. on an Nemove all graffib from walls and doors as soon as possible, notify building management immediately. lust all handrails using color coded microfiber cloths. Wipe clean all door frames, doors and door hardware using a green seal approveY.... f solution. -1 Dust standpipe and all exposed piping using color coded microfiber cloths. Dust any communication and fire alarm system devices in the stairwells using color coded microfiber cloths . Dust all light fixtures using color coded microfiber cloths. Wet mop stairs and landings using microfiber rag mops. Bass Cleaning Specifications Exhibit A P= all bled walls using a damp microfiber cloth. Machine scrub tie floors where applicable. air conditioning diffusers and return air grills. I Pick up trash between the trees alongside the entry way ,,Wipe down all tables and benches twice daily and remove trash American Sales and DBAEULE zm�� IV =I- 41,01MIZAMMINNITZ,