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THE RESOURCE CENTERTHE PENSION RESOURCE CENTER, LLC 4360 Nort.hlake Boulevard, Suite 206 ❖ Palm Beach Gardens, FL 33410 Phone (561) 624.3277 Fax (561) 624.3278 •2 WWW.RESOtJRCECENTLRS.COM October 19, 2010 Lissette Rivera, Purchasing Manager Alfredo Riverol, Finance Director City of South Miami P.O. Box 12910 Pensacola, FL 32521 RE: Proposal for Pension Administration Services City of South Miami Pension Fund Dear Ms. Rivera and Mr. Riverol: Thank you for the opportunity to submit a proposal for plan administration services. As per the request, you will find enclosed one original and ten additional copies of the proposal to the Board of Trustees for the City of South Miami Pension Fund. The proposals detail the administrative services offered by the Pension Resource Center. While the Pension Resource Center is one of the largest independent administrators of public benefit plans in Florida, we are still small enough to bring the focus and commitment to our work that only a smaller firm can provide. As you will see from the biographies included with the proposal, we believe that we add significant value to the services that we provide to the current public plans that we administer. We have worked hard to build a reputation for integrity and competence as we strive to provide the highest level of service to pension funds and their participants. We look forward to demonstrating to you and the Board of Trustees the commitment to excellence that we offer our associates and our clients. q'Sioel y,t Baur. CEO Enclosures September 2, 2010 CITY OF SOUTH MIAMI PENSION FUND c/o Benefits USA, Inc. 3810 Inverrary Boulevard, Suite 303 Lauderhill, Fl, 33319 (954)730 -2068, ext. 206 (800) 452 -2454, ext. 206 (954) 730 -0738 FAX I, Maria Melendez of the City of South Miami on September 2, 2010 received from Leticia E. Perez of Benefits, USA a UPS box containing a REQUEST FOR PROPOSAL FOR PENSION PLAN ADMINISTRATOR SERVICES. all —52MEWNTM, ERK'S OFFICE ;SEA It77 . CITY CLERK'S Si nature- Ms. Melend"Wha M Menende D of // D Suture- L. Perez / Ila Date 4360 Northlake Boulevard, Suite 206 Palm Beach Gardens, FL 33410 Phone (561) 624.3277 `S Fax (561) 624.3278 WWW.RESOLJRCflCENTERS.COM MTHE PENSION RESOURCE CENTER TABLE OF CONTENTS PROPOSAL SECTION Proposal Submission Requirements O The Pension Resource Center, LLC Mission Statement and Beliefs Overview Emphasis: Quality and Value Administrative Services 0 Technology 0 Proposal & Fee Structure Disaster Recovery Procedure O APPENDIX (ADDITIONAL INFORMATION) Sample: Annual Benefit Statement Q Sample: Monthly Financial Statement Fidelity Bond/ Coverage For Errors And Omissions Q Specimen Agreement Q Client List Biographies of Primary Staff Table of Contents THE RESOURCE CENTERS The Pension Resource Center is pleased to submit a proposal to the City of South Miami Pension Fund for plan administration services. We strongly believe that we add significant value to the services we provide to the Board and to the members of each plan, through both our staff and the resources available to our firm. We have proven leader in bringing technology typically found only in much larger plans to all of our clients as well. Even though we manage these resources well, we still recognize that the administration of a public pension plan comes down to people. We care about the people that we employ, just as we care about each member in each plan that we have the privilege to serve. When began to provide plan administration services to our first public pension client in 1996, we were excited about the future and energized by the relationships that we enjoyed with our clients. Although we have grown since that time, we continue to hold onto the character and values that we had when we first started. The Pension Resource Center has worked hard to develop a reputation for excellence and integrity through the services that we offer to our clients. We have the systems and the expertise to provide services to the City of South Miami Pension Fund that address the specific requirements of the plan. We look forward to continuing this dialogue with the Board of Trustees; please do not hesitate to contact our office for questions or clarification. On behalf of my staff, I want to thank you in advance for considering our firm. MTHE PENSION RESOURCE CENTER PROPOSAL ITEMS: Section 1. Proposal Submission Requirements Section 2. Overview: Pension Resource Center Section 3. Administrative & Recordkeeping Services Section 4. Technology Section 5. Proposal & Fees Section 6. Disaster Recovery Procedure SECTIONS 1 -6 MTHE PENSION RESOURCE CENTER PROPOSAL SUBMISSION REQUIREMENTS SECTION I Subm , qi: ments Section VII: Required Format and Content A. Title Page 1. Proposer's Firm, Address, Telephone Number, Contact Person: Main Office: Resource Centers LLC 4360 Northlake Blvd. Suite 206 Palm Beach Gardens, FL 33410 Main Phone Number: (561) 624 -3277 Fax Number: (561) 624 -3278 Toll Free: (800) 206 -0116 Contact: Scott Baur, CEO 2. Table of Contents (Included) B. Cover Letter and Executive Summary Cover Letter: Included, signed by J. Scott Baur (CEO) Executive Summary: Included with Summary of Firm Qualifications Understanding of services requested by the Board: • Review all statements and documents received from: — Money Managers — Performance Monitors — Attorneys — Actuaries — Accountants Retirees Pension Board of South Miami Employees Custodians Others • Review custodial statements • Review security transaction statements • Assist in negotiation of contracts • Review invoices for accuracy to the Contract • Obtain necessary information for retirement eligibility and benefits • Calculate refunds on termination and report the appropriate tax information • Set up and maintain files • Perform projects as directed by the "Pension Board of South Miami" • Obtain required information for state reports • Prepare and file the Annual Report for compliance of the Section 185 Plan • Correspondence as directed • Maintain current roster of members and retirees, including status and addresses • Maintain current beneficiary designations • Schedule meetings • Assure compliance with the Government in the Sunshine Law and the Public Records Act • Prepare agendas • Prepare and transcribe minutes • Notice meetings, including the Pension Board of South Miami Clerk • Benefit payments, 1099R tax reporting and record keeping; • Any State and Federal reporting requirements • Coordinate the Communication between the Pension Board of South Miami and the Actuary. • Provide and coordinate with the Pension Auditor • Maintain rules of Pension Board of South Miami decisions C. Firm Overview The Pension Resource Center currently maintains two offices, located in Palm Beach Gardens and Cape Coral, Florida, as follows: Main Office: Resource Centers LLC 4360 Northlake Blvd. Suite 206 Palm Beach Gardens, FL 33410 Main Phone Number: (561) 624 -3277 Fax Number: (561) 624 -3278 Toll Free: (800) 206-0116 Cape Coral Office: Police Station Lobby 815 Nicholas Parkway East Cape Coral, FL 33990 Main Phone Number: (239) 573 -4750 Fax Line: (239) 573 -4752 Scott Baur currently owns 75% of the firm, and Denise McNeill owns the other 25% in an ownership pool designed to incorporate employee ownership. The company has a total staff of 16 employees. The Pension Resource Center was incorporated in the State of Florida in 1996. The corporation reorganized as a limited liability corporation in 2002. The Pension Resource Center is currently incorporated as a limited liability corporation under the laws of the State of Florida. The Palm Beach Gardens office of the Pension Resource Center will primarily service the Pensacola Police Officers' Retirement Fund: Main Office: Resource Centers LLC 4360 Northlake Blvd. Suite 206 Palm Beach Gardens, FL 33410 Scott Baur, CEO, takes full responsibility for the proposal submitted to the Board. D. Personnel and References Audrey Ross and Scott Baur will be the primary individuals assigned to oversee the account (See Appendix F for Biographies) initially. We have found it beneficial to assign two individuals to each of our plans, so that the Trustees, service providers, and participants always have an available contact knowledgeable about the plan, its administration, and benefits. Scott Baur has broad responsibilities for the firm and its clients, as well as specific responsibility for some client relationships: 0 Amalgamated Transit Union Local 1596 Pension Plan 0 Boynton Beach Firefighters Pension DROP Plan 0 Cape Coral Firefighters Pension Fund 0 Cape Coral General Employees Pension Fund 0 Cape Coral Police Pension Fund 0 Daytona Beach Police & Fire Pension Fund 0 Deerfield Beach Police Pension Fund 0 Delray Beach Firefighters and Paramedics Retiree Benefit Fund 0 Fort Pierce General Employees Pension Fund 0 Fort Pierce Police Pension Fund 0 Gulfport Firefighters' Pension Fund 0 Gulfport General Employees' Pension Fund 0 Gulfport Police Officers' Pension Fund 0 Hallandale Beach Police & Fire Pension Fund 0 Jupiter Police Pension Fund 0 Lake Mary Firefighters' Pension Fund 0 Lake Mary Police Officers' Pension Fund 0 Lake Park Police Pension Fund 0 Lake Worth Division I Firefighters Pension Trust Fund 0 Lake Worth Division 11 Firefighters Relief and Pension Fund 0 Lake Worth General Employees Pension Fund 0 Lake Worth Police Pension Fund 0 Lantana Firefighters' Pension Fund 0 Miami Springs General Employees Retirement System 0 Miami Springs Police Officers Retirement Systein 0 Miramar Firefighters Pension Fund 0 North Palm Beach Police & Fire Pension Fund 0 North Port Firefighters' Pension Fund 0 North Port Police Officers' Pension Fund 0 Palm Beach Gardens Firefighters Pension Fund 0 Palm Beach Gardens Police Pension Fund 0 Pahn Springs General Employees Pension Fund 0 Palm Springs Hazardous Employees Pension Fund 0 Palm Tran/ ATU Local 1577 Pension Plan 0 Pompano Beach Police & Firefighters Pension DROP Plan 0 Riviera Beach Municipal Firemen's Pension Trust Fund 0 St. Lucie County Fire District Employees I lealth and Welfare Trust 0 St. Lucie County Fire District Firefighters Pension Fund 0 St. Lucie County Fire District General Employees Pension Fund 0 Sunrise General Employees Retirement Plan 0 Tequesta General Employees' Pension Fund 0 Tequesta Public Safety Pension Fund 0 Venice Police Officers' Pension Fund 0 West Palm Beach Firefighters Benefit Fund 0 West Palm Beach General Employees' Pension Fund 0 West Palm Beach Firefighters Pension Fund Audrey Ross has daily administrative responsibilities for the following plans: 0 Hallandale Beach Police & Fire Pension Fund 0 Miami Springs General Employees Retirement System 0 Miami Springs Police Officers Retirement System 0 Patin Beach Gardens Police Pension Fund 0 West Palm Beach General Employees' Pension Fund 0 West Palm Beach Firefighters Pension Fund References: (All from governmental pension plans) Matt Young, Trustee West Palm Beach Firefighters' Pension Fund Phone: 561-281-3710 Email: fd327 ,bells0uthmet Robert Cleva Phone : (56 1) 626 -3873 E- mail: robert.cleva(a7myfloridacfo.cotn Nick Scopelitis, Chairman Jupiter Police Pension Fund Phone: 561- 741 -2395 Email: 0396LaTupiter.fl.us Assistant Chief Chris Bushman, MPA St. Lucie County Fire District Phone: 772-621-3335 Email: cbushmannslcfd.ora Mark Eisner Daytona Beach Police & Firefighters' Pension Fund Phone: 386-383-8096 Email: eisnerm @)db d.us E. Other Relevant Pension Administration Experience The Pension Resource Center provides comprehensive plan administration services to these clients, depending on the requirements of each Board. These services include administration services provided to the Boards; individual services to the members of each plan; coordination of service providers; processing of benefits; records custodian; maintenance of financials; communication and web access; maintenance of individual benefits and DROP Accounts; and payment of all benefits and distributions from the plans. The staff at the Resource Centers brings significant expertise from many backgrounds to the administration of public pension plans. Personnel include an attorney with a background in pension and labor law; a CPA to oversee the internal controls and procedures, along with the maintenance of plan financials; and qualified IT staff. The Resource Centers provides cross- training to staff internally regarding the plan administration functions, even though the firm also maintains segregation of duties for proper implementation of internal controls and procedures. Please refer to Section 5 for a complete list of services provided to the various plans and their members by the Resource Centers. F. Disciplinary Actions The Firm, its directors, officers or employees have not been the subject of any civil or criminal lawsuits or investigations. The Firm has no claims against its professional liability, fiduciary liability, and /or commercial general liability policies. Neither the Pension Resource Center nor any employee has ever been charged with or convicted of a public entity crime. The Pension Resource Center maintains rigorous hiring standards and conducts background checks of all prospective employees. As part of the proposal, the firm will submit a sworn statement that it is not disqualified by reason of Section 287.133(3)(a) Florida Statutes prepared by either the Board or counsel for the Board. G. Cost Proposal and Reimbursement Please refer to Section 5 for a summary of the proposed fees, costs, and expenses. The firm typically provides services under a retainer arrangement, as opposed to an hourly rate. The fees quoted in this proposal include the requested services. H. Potential Conflicts of Interest The Firm, its directors, officers or employees do not have any known conflicts of interest with either the City of South Miami or any current of former service providers to the Board of Trustees for the Pension Fund. Appendix E includes a complete list of current municipal clients, along with a separate list of other companies that provide other services to plans administered by the Resource Centers. THE PENSION RESOURCE CENTER OVERVIEW: PENSION RESOURCE CENTER LLC SECTION 2 THE RESOURCE CENTERS Our MISSION The Pension Resource Center and its affiliates offer administrative services to its group pension clients and retirement planning services to the individual participants. We are committed to providing tlse highest level of service to our clients. With every decision we make, we have one overriding purpose: To be available when our clients need us. Our BEL'IE'FS We are a company founded on strong beliefs, beliefs that manifest themselves in the way we do business, through our employees, and in the services we provide. We believe in FINANCIAL, STRENGTH. We will only represent products to our clients from companies that also maintain a strong financial position. We believe in INTEGRITY. We believe adherence to the highest standards of' integrity is the principal measure of the success of our products, our dealings with our clients, and our contributions to society. Our integrity keeps us dedicated to providing our clients with value and financial security in the products we offer and quality and responsiveness in the services we provide. And most of all, we believe in HUMANITY. We believe hr treating both our clients and our employees with compassion, consideration, and respect. Our business is unique in that we possess the ability to help people provide for and secure their futures, and our enduring belief in humanity keeps us from losing sight of this fact. We know that the work we do makes a difference in the lives of the people that we serve. The Resource Centers have grown rapidly to become one of the largest providers of benefits and services to public employees in Florida. At the same time, we bring the added focus, incentive, and commitment to our work that only a smaller Firm can provide. The Pension Resource Center specializes in the administration of municipal, Chapter 175, Chapter 185, and local law pension plans. The Benefit Resource Center, meanwhile, provides benefit consulting services to public employees, Taft - Hartley plans, and health and welfare trusts. We also offer options to participants of DROP Plans to self - direct the investment of their assets. Through all of these activities, we have developed an awareness and sensitivity to the concerns of both the trustees and the plan participants regarding their selection and use of various benefits. Our commitment to service and excellence remains our highest priority. The Resource Centers are always committed to bringing only the finest resources and expertise to our clients, evidenced by the quality of our principal staff. Scott Baur founded the Resource Centers in 1997, providing benefits and services to participants of bargaining units in the public sector. Scott is widely known as a professional speaker on plan administration, investment, and retirement topics. Ile has conducted seminars and workshops for both plan trustees and participants. Denise McNeill offers years of experience in benefit administration, accounting, and personal service to the plan participants. Margie Adcock, an active member of the Florida Bar, provided legal representation to public pension and benefit plans for eight years prior to joining the staff of the Resource Centers as General Counsel and Plan Administrator. Ed Scott, as a CPA with extensive consulting experience to human resource departments, oversees the internal controls and procedures for services provided through the Resource Centers. The Resources Centers have additional staff with considerable experience in all aspects of pension administration. Based on this combination of experience with qualified plans, retirement planning, and public benefits administration, the Pension Resource Center has both the resources and the expertise to provide administrative services to the City of South Miami Pension Fund. Organization We offer a systematic approach to maintaining records for each fund, using the most advanced and comprehensive integrated database management tools on the market today. We also have a programmer- on staff to tailor these programs to the requirements of each client. Thus, we can provide information to the trustees and participants in any useful format as needed. Accessibility We have one overriding purpose: To be available when our clients need us. We will serve not only the trustees, but each active participant and retired beneficiary of your fund. Service We believe that each participant in the fund deserves our respect and consideration. We look forward to demonstrating to you the commitment to excellence that we offer all our clients. Communication We consider communication with the trustees and the participants of the fund of the highest importance. In addition to traditional forms of communication, the Pension Resource Center also offers internet access to bring timely information to the participants of your fund. The Pension Resource Center utilizes the latest technology and computer software to administer your Pension Fund. With the assistance of this technology, we can provide you with accurate benefit calculations and estimates, bookkeeping services, electronic transfers of funds, and interface with payroll software. The Trustees and Participants can access the Virtual Pension Office through the Internet, via our web page at www.ResourceCenters.cotn: ♦ Pension Plan documents. ♦ Minutes. ♦ Recent Plan investment performance. ♦ Forms and applications. ♦ Links to State Laws. ♦ Other Board selected and customized information. The Pension Resource Center specializes in the administration of benefits for public employee groups. We also bring extensive experience on the design and installation of qualified pension plans and ERISA guidelines. Because we provide financial services and products to many clients on an individual basis, we can also address the special needs of each participant as well. We will be pleased to of references ftorn both the trustees and the participants,for the plans that we currently serve. mTHE PENSION RESOURCE CENTER ADMINISTRATIVE AND RECORDKEEPING SERVICES SECTION 3 ervZCes As a fiduciary, the Trustee shall discharge his or• her duties with re.spect to a Plan solely in the interest of the participants and beneficiaries for the exclusive purpose of providing benefits to the participants and their beneficiaries and defraying reasonable expenses of administering the Plan. (Section 712.656(1), Florida Statutes) The Pension Resource Center will help you satisfy the fiduciary obligation that you have to your Plan and its participants. We believe that we work for all the participants of the Plan, even while we remain accountable to the 'Trustees for our performance. We also offer an organized approach to maintaining the records and systems essential to the operation of your Plan, so that your Plan operates smoothly at all times. Finally, we have the expertise to back our commitment to you. We know how to provide the support that you require as a Trustee, allowing you to run your Plan more effectively. The Pension Resource Center Offers: 0 Ability to Provide the Services Required by the Plan and Trustees 0 Experience, Familiarity with Local, State, and Federal Laws 0 Personal Service 0 Accessibility to Trustees and Participants n ♦ Attendance At Public Pension Fund Meetings, Including: 0 Notice 0 Agenda 0 Minutes The Pension Resource Center will post notice for all public meetings of Trustees. We will distribute the Agenda to the Trustees in advance of the meetings, and we will take the minutes at the meeting. S ♦ Monthly Pension Check Payments: 0 Check 0 Direct Deposit (EFT) We will make monthly pension payments in the manner requested by the retired participant. ♦ Annual Participant Benefit Statements We believe that each participant in the Pension Fund can plan for the future effectively only after properly understanding the available benefits and options. Our employee communications are designed to simplify the significant features of the retirement benefits so that employees can make appropriate decisions about retirement based on their individual circumstances. ♦ Unaudited Monthly Financial Statements .lust as effective communication is important to the individual participants of the Pension Fund, proper communication is also essential for the Trustees to manage their Fiduciary obligations to the participants of the Pension Fund. The monthly financial statements represent one of the significant tools available to the Trustees to monitor various aspects of the financial performance of the Pension Fund. ♦ Monthly And Annual Reconciliation Of Accounts We reconcile accounts monthly and annually at a minimum, more frequently if necessary. We exercise every diligence as we assist the Trustees in the performance of their fiduciary obligations to the Pension Fund. ♦ Records Custodian For Fund The Pension Resource Center will maintain all public records associated with the Pension Fund. We will make records available to the Trustees, participants, or other interested parties upon request. Because we have the ability to manage our data systems internally, we can provide financial information in any format required by the Trustees. ♦ Coordination Of Service Providers ♦ Fund Correspondence Timely communication with the respective service providers keeps the Pension Fund operating smoothly and prevents issues from developing into problems. ♦ Monthly Tax Deposits The Pension Resource Center completes both deposits and reporting to the IRS promptly and accurately. ♦ Process Benefit Applications We will provide the information that participants need to make decisions about their future, and we will help each participant file the necessary applications for retirement. ♦ Preparation Of Government Reports We will complete the annual report to the State of Florida, along with the auditor and the actuary for the Pension Fund. Accurate reporting ensures compliance with the requirements of the State. ♦ Routine Communication To Participants ♦ Conduct Pension Overview Workshops For Participants ♦ Internet Web Site Access To Fund Information ♦ Local Administrative Office Accessible To Participants And Retirees ♦ Professional, Knowledgeable Staff ♦ Personal Service Effective communication with the participants of the Pension Fund can take many forms. The typical Trustee works to enhance the function of the Pension Fund and the benefit to each participant; the quality of such communication then determines the quality of the benefit that the participant will derive from the Pension Fund. [ THE PENSION RESOURCE CENTER TECHNOLOGY OVERVIEW SECTION 4 THE PENSION RESOURCE CENTER VNtual Pension Office THE RES CENTERS The Pension Resource Center utilizes the latest technology and computer software to administer your Pension Plan. With the assistance of this technology, we can provide you with current Plan information, bookkeeping services, electronic transfers of funds, and interface with payroll software. The participants of your Pension Plan, meanwhile, can access Plan documents, common forms and applications, and our online benefit calculation and account inquiry systems. The Trustees and Participants gain entry to the Virtual Pension Office through the Internet, via our web page at www.ResourceCenters. com : ♦ Pension Plan documents. ♦ Board approved minutes. ♦ Recent Plan investment performance. ♦ Forms and applications. ♦ Links to other service providers. ♦ Links to State Laws. ♦ Other Board selected and customized information. ♦ Plan Email box. THE PENSION RESOURCE CENTER Virtual Pension Office Online Resources for City of South Miami Pension Fund Questions? SouthMiami ,ResourceCenters.coin 2 (800) 206 -0116 PE 1vII?S -; Separate web .. page ._ _ _ .. .... .. . .. . maintained . specifically for the ems` City of South Miami pension q Rbeld Selamnq cklnnao Rne d _, Truc.e¢ fund nae SbiI'A In c,nk, 'C nfelnpbeUTm➢ItQ J0,Rr,n TY ,t aIZi0, TN5!PB PAk FNI "netellor;Twsle¢ Paali9 pAeindiP TNHBB Local Ordinance and Summary plan lotxi Pip ;g n; "e� S-Wo x[maomom; Description c"p'°"' Ma oa E€e M'zuemee Board approved ''''''''''''''''������ ,�- Mi)iutes Common forms an appllcatnons nn r.Pe W�Pr der Itra iT4 HeN,Ads�Pens�en�nVIPUL�nt 0 toeoW, a IWT N CA o(F!'i: Th P Poatl I A11:11,1111d by TA, P.' R11,1111 Ceol_I. =PlariContaot e bere,m�0 %1,1,2a.nra„aro oi6 �!% ;mxn Manaae�s 9 bel, ROedm,S IF &C pent' Aden , C pBel�ino .N/Ntt 4 COttr WPW B aLACeO B teltl ?AtWner k1l ASeei Memgemenl M xnei&IGUfiwn, P .wxbeerkcom It M loresvou Links to web Rio A �x v " a ., resources provided r.H. Tnne s e p .y www.lFebpdiG �smeink.4&i4 by other plan GI T.a :_cLum nmen •roo.a3rk >ooaAFrs, service providers �emi,�� IMM"I 4.. RMCO(iz dlnrome &E9ady) SKI. n &ASe .1. ;MPymcasam MV�i aMBSITtlT yM F 'ltd a9 meel rmsz RSPRI Recent investment 4 L. bighl�gM i II I ent pPf pb Fu il performance I � Penn Questions? SouthMiami ,ResourceCenters.coin 2 (800) 206 -0116 Announcing, THE PENSION RESOURCE CENTER Virtual Pension Of face Online Benefit Calculation & Account Inquiry System 1 1 11 IMIR wan -APH 7, '3Ud 830AM. PGA H,11 21W N. rasa Mango Road West Palm N,0, FL 33409 (561)503745 Select Qv ofSouth Miami Click on the "Benefit Calculator" Icon For Pension Benefit Projectimis , ,4 k s AVg A s,?orr3 HocM1 ILl�l4l3 s ULUAW -M,,,h 21 .iKAJ nct�tW-3 L��z4�i 4e .mheti� �Pti Select Cityo %South Miami d i>_zai,? ic,�ntq Click on the "Account Inquiry" icon For Share & DROP Account Balances savt _t�f t„;:nF sadailn. n?a A Y�tion for DisabyLtty ?RRLI f9 Ip1LRCEI2itSry31E ALEOn3LE131>,n� 1i Appl o an fv naoP,fFu The Pension Resource Center, is pleased = iF a- 1 A N f m raL4_O �`P112t2f't�P Ac SypLNpjgJrce to release our newest .service, an online a u arned onn r a,en pension benefit calculator and account s tNv't inquiry system! From our website, you are N full If P,el enlq[2 "Co, now able to prepare accurate individual :;ua, Rj si wlhc u -s ' The Pension Pond atlro nisteretl by iba Pension P.asomce Cente, . retirement projections based upon Vour We can be maenad w%162d32T1 o, 1@ S-3 0115 personal service history and payroll information. To access the internet °ma °' ems M,umcl pension benefit calculator, please visit Che,ry, Bekaed, &Holland Baais, Hamilwn, Jackson &Assoc - �tt dbi,= your Pension Fund's web page at cAWu, Ca,ul ns_ www.ResourceCenters.com and click on G b M Roeder, Sm0 &0"Ppa Y mvmnm wp the "Online Benefit Calculator" button to w ap Euws w ".0 r4 the left. Please be patient, as the site will rH on, &dmsen,PA Pen,, mre mart Marto likely be very busy from the news of this LO LAM, Sm IhB eq CO. ulingOcup BaiamrrnsiGnmpany ltla m announcement. I View the filgli(iyhls un Wx latest mveetmant Re to;manw of ina Pond Questions? si niP r <eo,nt.. r 1—, l 1, Sotu,W4 am�ceCenters.corn 9 (800) 206 -0116 THE PENSION RESOURCE CENTER Virtual Pension Office Online Benefit Calculation & Account Inquiry System Disclosure Page THE PENSION RESOURCE CENTER Virtual Pension Office Online Benefit Calculation & Account Inquiry System Input Screen w� THE RES ENTERS �.��.'. Pension Benefit Calculator Fund, West Palm Beach Police Social Security Number` ( xxx- xx -xxxx format Bidli Date" ( mm /dd /yyyy format Name Beneficiary Birth Date I — _ - - -: mm /ddlyyyy format Last Day of Service F___ mmrddryyyy format Pension Commencement Date mmlddlyyyy format Email Address' r ie, johndoe @aol.com All fields marked with" are required. Calculate..: Please click only ONE time, the calculation may take up to 60 seconds Any Questions? Contact us wphuollcer:Dresourcecenters com mTHE PENSION RESOURCE CENTER PROPOSAL AND FEES SECTION 5 ate.. D aw4�e d V V V The Pension Resource Center will provide administrative services to the Board of Trustees,for the City of South Miami Pension Fund, subject to the current ,fee schedule and.following limitations: • Fees will include all normal travel to provide services to the Trustees and participants. Should the Trustees require any special travel (Tallahassee, for instance), the Retirement System shall reimburse the additional travel expenses to the Pension Resource Center as required in the performance of duties related to the administration of the plan. • As noted in the specimen contract, such items as printing charges and postage for mass mailings will be billed at the actual expense for the cost of postage and payroll for preparation. Normal costs incurred for copies and postage for correspondence are included in the fee quoted. • The Pension Fund shall provide a current copy of the plan document to the administrator, updated as required to maintain compliance with current regulations. The Pension Fund, along with appropriate counsel. shall bear the responsibility and any liability related to the maintenance of the plan documents. • The Proposal includes up to 8 regular and other meetings per plan year. Additional meetings will be billed at a rate of $500.00 per meeting. o' Ci Ci J The fee paid by the Pension Fund shall include the following basic services for the administration of the plan: Services Related To Meetings Of Trustees: ♦ Schedule Meetings ® Attendance At Public Pension Fund Meetings, Including: O Notice Agenda Minutes Services Related To Administration Of Board. ♦ Plan Organization 4 Contact Lists (Trustees and Service Providers) Summary of Plan Provisions b Pending Matter List Trustee Elections 0 Notice of Election and Nominations ¢ Ballot Procedures Trustee Travel, Conference Arrangements and Reimbursements Reservations and Arrangements Documentation Reimbursements e Maintain Membership in Professional Organizations e Obtain Quotes For Plan Liability Insurance And Fidelity Bond Coverage Plan and Policy Changes: Ordinance Changes Assist with Cost Estimates and Impact Statements ¢ File Ordinance and Impact Statement to Division Assist with Policy Changes and Implementation Summary Plan Description 4 Review Changes and Updates Assist with Distribution of SPD Coordination of Service Providers: Projects and Pending Issues Coordination for Meetings as Necessary Implementation of Investment Changes Funding of New Managers O Replacement of Existing Managers O Direction to Rebalance Assets ♦ Requests For Proposals For Service Providers Basic Communication: Prepare Fund Correspondence To Providers And Participants ♦ Respond To Inquires By Trustees, Participants, And Service Providers ♦ Advise And Educate Trustees On Various Pension Matters Act As Liaison For Plan To Florida Division Of Retirement ♦ Internet Access to Basic Plan Information Review Of Statements And Documents., ♦ Review All Statements And Documents Received From: O Money Managers ¢ Performance Monitors Attorneys ¢ Actuaries 4 Accountants Others ♦ Review Bank Statements ♦ Review Custodial Statements Benefit Processing: ♦ Provide Benefit Calculations and Estimates to Members Communication with Members Provide to Actuary for Certification Prepare for Approval by Board ♦ Process Member Applications for Other Benefits and Changes O Active Members 4 Retired Members Assist In Processing Benefit Claims And Appeals ♦ Online Benefit Calculation System Public Records Custodian: ♦ Maintain All Plan Records As Records Custodian ♦ Maintain Current Beneficiary Designations Assure Compliance With The Government In The Sunshine Law ♦ Assure Compliance With The Public Records Act Provide Access to Plan Records and Information Electronic Plan Records: ♦ Maintain Data For Benefit Eligibility Of Participants ♦ Maintain Participant Service, Payroll, and Contribution Data ♦ Assist With Preparation Of Member Schedules For Annual State & Actuarial Reports O Auditor O Annual Report Actuarial Valuation DROP Accounts Statements: ♦ Provide Quarterly DROP Account Statements to Members ¢ Record DROP Contributions and Additions o Process DROP Account Distributions ¢ Maintain Investment Elections by Participants Post Earnings and Expenses to Accounts ♦ Provide Online Account Access Plan Financials: Local Checking Account ¢ Maintain Local Checking Account for Plan Reconcile Checking Account ♦ Accounts Payable Review Invoices Prepare Expenses for Approval by Board Pay Invoices from Local Checking Account ♦ Monitor and Reconcile Contributions and Deposits ♦ Review and Reconcile Basic Investment Activity ♦ Interim Financial Statements o Maintain General Ledger of Transactions o Provide Interim Financial Statement Benefit Payments and Distributions: Process Benefit Payments and Distributions a Periodic Benefit Payments o Non - Periodic Distributions ♦ Track Changes to Payments o New Benefits o Deceased Members and Beneficiaries Supplemental Distributions ¢ Scheduled Changes or Cola Increases ♦ Generate Benefit Payments ¢ Check ¢ Direct Deposit (EFT) Authorized Deductions from Checks Tax Withholding and Reporting ¢ Deduct Tax Withholding from Payments ¢ Make Tax Deposits o Issue 1099Rs Reports o File Annual Form 945 ♦ Complete Periodic Death Searches of Plan Beneficiaries City of South �Yliami Pension 'Fund Plan Administration: Without Payment of Benefits Rent Fee Pull Administrative Services: Pension Fund $2,350.00 Conversion Fee (System Programming Charge, If Applicable) (Actual Cost) Additional Meetings (Above 6per plan year) $350.00 Set -Up Fee: Per Disability Or Retirement Application $100.00 Fee Per Medical Records Request (Disability Application) $25.00 Rate Guarantee - L_1 Years Plan Administration, Including Benefit Payments Item Fee Full Administrative Services: Pension Fund $2,675.00 Conversion Pee (System Programming Charge, If Applicable) (Actual Cost) Additional Meetings (Above 6per plan year) $350.00 Set -Up Pee: Per Disability Or Retirement Application $100.00 Pee Per Medical Records Request (Disability Application) $25.00 Rate Guarantee 2 rears THE PENSION RESOURCE CENTER DISASTER RECOVERY PROCEDURE SECTION 6 4360 Northtake Blvd Ste 206 Palm Beach Gardens, Fl, 33410 •: Ph: (800) 206 -0116 •: Pax: (561) 624.3278 Should circumstances demand activation of a business recovery plan to insure continuation of all essential operations, the Resource Centers will implement and follow the procedures contained herein. The Disaster Recovery Procedure, last updated August, 2005, is incorporated in its entirety into the polices and operating procedures for the Resource Centers LLC and affiliated companies. Primary Notification Upon activation of the Disaster Recovery Plan, the following information will be immediately provided to the team leader(s): 1. Nature and location of disaster: 2. Name of Emergency Management Team Coordinator: Location: Phone number, fax number, and Email contact for Command Center: 3. Backup location: 4. Telephone number for staff to call for status updates: 5. Special instructions or considerations: Procedures Notify Team Members & Determine Status ofAll Affected Personnel This manual includes lists to contact every employee of the company. Appendix A contains the Call List/ Team List, which shows the entire organization in a "call tree ". The call tree identities the person responsible for calling other team members. The calling sequence can be implemented at any point along the tree, in the event that a person is not available. Appendix B contains the core recovery team list. The designated Emergency Management Team Coordinator will contact this team to implement the business recovery plan. The following items will be addressed: 1. Review the situation. 2. Determine if and where key personnel can meet to review plans in detail. 3. Using the team list, identify the additional members of the organization who will be called in to implement the business recover plan. 4. Using the team list, identify the personnel who will maintain essential operations and perform time critical tasks. 5. Using the team list, update the remaining staff regarding the situation. Staff will be notified of any temporary location for operations and any new contact information. The Emergency Management Team Coordinator will notify staff when they might be called to report to work. Initiate Recovery Progress Lops Appendix C contains a template for the Recovery Progress Log; however, any note pad will do. The daily log will include the following information: I. Date. 2. Time. 3. Description of all tasks and processes implemented, with relevant comments. 4. Names and contact information for emergency managers, clients, or other persons assisting with recovery efforts. 5. Initials of the person making the entry (if multiple people use the same log). The log must document all major activities that occur. This information may be essential to continued recovery efforts, in addition to post recovery evaluation of the business recovery plan. Furthermore, the information will also be required for insurance and legal purposes. The Emergency Management Team Coordinator or designee shall take responsibility to enter information in a formal recovery actions log and transfer informal notes compiled by team members. The Coordinator will continue to update and maintain the log throughout the recovery process and during the return to a primary facility or base of ongoing operations. Review Recovery Priorities Each business function has been assigned a priority level (high, medium, low) and a recovery sequence: Function Priority Level Recovery Sequence Required Equipment Recordkeeping Services High I Server Member Distributions High 2 Server, 4050 Printer, Mikr Toner, Check Stock Cash Movement High 3 Workstation / Internet Access and/ or Fax Coin] Lin ication with Clients High 4 Workstation/ Internet/ Phone/ Fax Preparation for Meetings Medium 5 Server Compliance, Research Inquiries Medium 6 Server Client Service Calls Low 7 Server Presentation Preparation Low 8 Workstation Response to RFPs Low 9 Workstation Systems Overview Network Overview RAID 5 PRC - OMEGA Network Diagram (Proposed) The Resource Centers are essentially a technology driven organization. Therefore, operations necessarily depend on the maintenance and restoration of primary and secondary systems. Primar Network Server Cluster Server Description Domain Controller 2kmain Server Network Domain Controller, Data Server, Exchange Server Sungard Server Sungard OmniPlus Server Sungard Server and Data (Sungard OmniPlus Recordkeeping System) Sungard Server Backup Fully Functional Backup Sungard Server & Backup Domain Controller Voice Server VoiceSery Voice Recognition Server and Systems VoiceSery Backup Fully Functional Backup Voice Server Data Backup Server Tera Station I 1 TB Automated Daily On -Site Systems & Data Backup Tera Station 2 1 TB Automated Daily Off -Site Systems & Data Backup Perimeter Network Server Cluster Server Description Web Controller 2kweb Resource Centers SSL Web Server Orgweb Omega SLL Web Server & FTP Site ISA Server ISA Sewer ISA Firewall (Security Network Server) ISA/ Web Server Backup Fully Functional Backup ISA and Web Sewer Network Description The Primary Network Server Cluster supports the following core functions: the Network Domain Controller; Data Servers; Exchange Server for local and global E -mail functions; Sungard OInnlPlus Recordkeeping System supporting the defined contribution recordkeeping applications; Pyramid Voice Recognition System for voice defined contribution voice applications; primary Cash Management and defined benefit pension recordkeeping systems; software applications and data files; and the on -site and off -site daily systems and data backups. Each server that supports mission critical functions includes a fully operational mirror server in case of the failure of any single component. The Perimeter Network Server Cluster supports the Internet and web applications, FIT site for external transfer of data, and the ISA high security Firewall Server. These servers also include a fully operational backup server in case of the failure of any single component. The ISA Server provides an external security layer and an internal security layer to separate applications that allow external access of systems by Internet clients from the Primary Network Server Cluster. This security layer that separates the Perimeter Network Server Cluster from the Primary Network Server Cluster safeguards sensitive systems and data from external intrusion. External access is controlled through redundant high -speed Internet connections to insure continuous access in the event of a service failure by an external service provider. External Clients access the Perimeter Network Server Cluster through an encrypted Secure Socket Layer (SSL) connection. Both Adelphia (Comcast) and BellSouth provide high -speed Internet connections to the Perimeter Network Server Cluster. Each company provides Internet access to a static IP address. In the event of a service failure by either company, Internet access must be redirected to the backup IP address through the Network Solutions control panel. At a minimum, a single server and either Tera Station can support all operations from an alternate location with high -speed Internet access in a catastrophe. Implementation Plan Call Personnel for High Impact (Essential) Operations Using the call list, the Coordinator will notify the individuals required to perform essential functions. These individuals should be advised where to report, along with any additional information that they will need to begin work. The Coordinator should also communicate such information as the hours the person will be expected to work, living arrangements if the person will be required to relocate, and the availability of amenities (items like restaurants, break rooms, restrooms, etc.) Depending on the circumstances, team members may need to travel to another location requiring overnight or extended stays. Notify Entire Staff Not all staff members may be required to implement the business recovery plan or provide immediate services, but these staff may be considered alternate or "relief' personnel. In some cases, the situation may already involve the entire staff. Anyone not required to immediately report should at least be called and updated on the situation, with an expected time frame to either report or resume normal operations. Refer Media Contacts to Management Ensure that personnel refer all media contacts to the Emergency Management Team Coordinator or other management designee. Verify Availability of Resources If the situation does not require operations to move to another facility/ location, then each affected area of operations must be assessed to determine the resources available on site, determine which resources are not available, and identify any unexpected needs. The team members should review the following categories of resources in order to compile a detailed inventory of assets, as well as equipment requiring repair or replacement: • Availability of Power • Hardware/ Software • Servers • Network Switch & Router • Network Cables/ Communication • Workstations • Printers • Telecommunications • Phone • Fax • Internet • Office Space Condition/ Availability of Furniture Critical Records Forms & Supplies Items requiring repair or replacement should then be ranked according to the most important business fumctions identified in the recovery sequence. Relocate Essential Documents to Alternate Facility If operations must be provided from an alternate location, the following documentation should be available at that location: 1. Plan Documents/ Current Information 2. Client Contact Information 3. Legal Files and Contracts 4. Forms and Supplies Notify Support Services The following support services must be notified of changes: I. Mail should be temporarily held or routed to the new location. 2. Incoming phone numbers should be reactivated/ switched to the new location. 3. Temporary and permanent connections for Internet and Email service should be established. 4. Courier services, if needed, should be arranged. Initiate Recovery of Servers The server incorporates the following safeguards: I. The data servers write all data tiles simultaneously to a hard drive array. 2. Each server runs on a battery backup with redundant power supplies. Each mission critical server has a secondary backup server that mirrors the primary server. 3. All programs and data backup daily to two separate backup units, one on -site and one off -site. Each Tera Station data backup contains the files and data to run all critical functions when connected to a server. 4. At least one workstation contains current duplicates of all server functions and data. This laptop can function as a surrogate server at any location, or the laptop can run all essential functions as a standalone computer. The following applications and data locations should be verified following reactivation of the server: I. Defined Pension Benefit Systems on shared data Drive F. These directories must all reside on the same network drive: Benrec Pension Payment and Cash Management Systems Penben Defined Benefit Recordkeeping Systems Letter Benefit Letter Extracts Upload ACH Files & Check Recoil Files Spool Spooled Reports Check factory can reside on any network drive: Cfactory Check factory— LFEWIN2.EXE The following environment variables must be set on each workstation: SET COBSW — +C +C4 ashmfnet — f:Amfaslmf 2. Macola (Accounting System) on shared data Drive M. 3. Common data tiles on shared data Drive S. 4. Microsoft Outlook for Email access. 5. Microsoft Exchange Server for office communications. 6. Internet access or connection. Coordinate vendor and Service Support Coordination with vendors will be necessary to acquire resources or services not provided through the Resource Centers. Appendix D lists facility management contacts and phone numbers, phone numbers for telecommunication and Internet service providers, banking information, and contact/ phone numbers for additional computer systems support. Notify Key Client Contacts Appendix E contains contact sheets, with additional contact information for third party service providers, for all client groups. These individuals should be notified as soon as possible regarding the details for continuing account service during the disaster recovery period, including new office contact information, address if necessary, and anticipated time frame until full restoration of normal operations. The Resource Centers will update key contacts on recovery progress until normal operations are resumed. Appendix A: Call List (Note: This page contains personal data and contact information for employees. Personal information was intentionally omitted) Organizational Chart Appendix B: Core Recovery Team Team members may change depending on the location or nature of the disaster. The following chart details the composition for the standard recovery team: J. Scott Baur, CEO The Resource Centers LLC Sergio Giron Ellen Schaffer Network Administrator Programmer Denise McNeill, Operations Margaret Adcock, Plan Administration James Jameson, Managing Partner The Resource Centers LLC Pension Resource Center LLC Omega Recordkeeping Group LLC Appendix C: Recovery Progress Log Log Entry Entry By: Date: Time: Contact Information Name: Phone: Reason/ Details for Contact: Procedures Implemented Appendix D: Vendor & Service Support Contact List Description Service/ Contact Person Contact In ormation ACP (Property Owner/ Manager) Norma Protting, Property Manager 4360 Northlake Boulevard Palm Beach Gardens, FL 33410 (561 ) 694 -2455 BellSouth (Phone and Internet Service) Adelphia (Internet Service) Florida Digital (Phone Service) Fidelity Banking Contacts Melissa J. "Tyner, Vice President Business Development Phone: 561-803-9958 Fax: 561-832-2190 rnt yr�Li�fidelityfederal.com Mark Nuzolo, Vice President Cash Management Dept 205 Datura Street 3rd FI West Palm Beach, FI 33401 Phone: (561) 803 -9815 Fax: (561) 803 -9804 MNuzolo a 4idelit1 federal.com Patrick Tylander, Asst Vice President Business Development Officer Phone: (561) 803 -9815 Fax: (561) 832 -2190 PTvlandeFci),fidelityfederal.eom Bank of America Contacts Mindy Nichols Bank of America 625 N. Flagler Drive West Palm Beach, FL 33401 Ph: 888 - 852 - 5000 x3503 Fax: 561-838-5087 Mind .NicholsnibankoPatnerica.com Wachovia Contacts Contact List Description Service/ Contact Person Contact Information Northern Trust (Banking) Stacey Halberg, Vice President Chris Storkerson, Vice President Northern Trust Bank 770 Bast Atlantic Avenue Delray Beach, PL 33483 Ph: (561) 278 -1300 x204 Ph: (800) 336-6445 Fax: (561) 272 -6222 GS 102(07(ntr &.00tH Appendix E: Group Client Contact List (Note. Contact lists for clients contain personal information; therefore, all client contact lists were intentionally omitted from the public distribution of the Disaster Recovery Procedures. The Resource Centers will only provide specific contact information to each respective client on request.) :4 Appendix A. Appendix B. Appendix C. Appendix D. Appendix E. Appendix F. THE PENSION RESOURCE CENTER APPENDIX Sample Benefit Statement Sample Financial Statement Fidelity Bond/ E &O Coverage Specimen Agreement Client List Biographies of Primary Staff APPENDIX: SECTIONS A -F THE PENSION RESOURCE CENTER SAMPLE: ANNUAL BENEFIT STATEMENT APPENDIX: SECTION A NEWT& • , Statement of benefits as of October 1, 2009, prepared for Name: Officer Joe Social Security Number: 123 -45 -6789 Yorrr Normal If you retire on your normal retirement date of 10/31/2019 at age 50.0, your monthly retirement income Retirement Benefits fo"'fe.is estimated to be: $3,565.43 From the fund based on your current average final salary of $4,989.69 and 24.1 years of service. You may also be able to retire at the early date of 10/31/2019 at age 50.0 with 24.1 years of service. The estimate of your normal retirement benefit assumes that you choose the standard form of benefit payment and that your current final average monthly pay continues until retirement. Future pay changes will affect the amount of your retirement income. Your Benefits as of You have already earned the following portion of your Fund benefit: October 1, 2009 $2,654.81 Is the portion of your normal retirement benefit based upon your 18.0 years of completed service. 10/7/1995 is the date that you are fully vested in your pension benefit. $47,788.11 Is the current total of your accumulated contributions to the Fund. ShareAcconnt $96,181.51 Beginning Balance l0 /01108 Balance as of $4,032.64 Annual Contributions based on 26 pay periods of service during the October 1, 2009 2008 calendar year. ($8,005.16) Investment Earnings based on a fiscal year investment return of- 8.32 %. ($480.20) Administrative Expense based on an expense rate of 0.5% ($227.33) Holiday Buyback (Employee Contributions) $91,501.46 Ending Balance 09/30/09 Interest Election The election that you made to invest the money in your Share Account took effect on October 1, 2009. This statement, on the other hand, shows the activity in your account for the fiscal year ending on September 30, 2009. Therefore, this statement does not yet reflect the election that you made for tine investment of the money in your Share Account. As of October 1, 2009, you elected to have your Share Account credited with investment earnings using a fixed rate of 8.25 %. Beneficiary Your current primary beneficiary(s) on file is Cuppa Joe. Please contact the plan administrator at (800) Designation 206 -0116 or obtain a beneficiary designation form from the website at www.ResoureeCen_t,ers.com if you need to update your beneficiary. Other Benefits In addition to the benefits shown, you or your dependents may be eligible for additional benefits or optional forms of benefits from the Fund upon completion of eligibility requirements to provide financial protection in the event of • Disability while still employed • Death while still employed. • Death after retirement. How This The benefits shows on this statement are approximations based on data used for the last annual Statement actuarial valuation of the Fund. The projection of normal retirement benefit is based on Was Prepared continuation of your present pay and full -time service to retirement. Care was taken to be accurate in preparing this statement, but errors can occur. Statutes, documents, official interpretations and accurate data necessarily govern the final determination of any benefit. THE PENSI �� � %11' E CENTER LLC 4360 Non {dake I3ou u 1�(;S �t 2 � 'j 11 3each G ardens, i 1 33410 Phone (5 61) 624-3277 ± r 1) 2 <3T 8 ,,. �tv X Ri ux;RCCC t nreas.COv mTHE PENSION RESOURCE CENTER SAMPLE: MONTHLY FINANCIAL STATEMENT APPENDIX: SECTION B W M x LU E 0 r Ix — 0 E cn 0) E M CO I S S . CD 0 N a! C� P� 9 . . . . . . IP R 1 0 N 1 "i S R 0 m - 6,i 6 >T 0 0 q S S ..0. o < O q O Iq q Z2 0 0 a a 0 m - - - - - - - - 0 S . S a S . . . q . . . 0 q q - a p 0 - C - .. cl Iq q 6 O 6 ci .6 a 0I M 6 0 a O a 0 O oo.... pI I IL MF a -0� 0 S 6� 0- .M- I? C O 6 6 ol m t0 . . IQ t`� ILI O V M 6 1 Z O Q. ol . . . . cR o q W Iq o 1� O O cn V li Q o h 6 N 6 16 O N V 4 6 d d O 46 - 6 6 66. �2 ❑ It ,9 v N o a 0 h3 .2 E i3 ,o a - op E, a E '75 w S2 E x E W LY w W E 9 0 Lit N w E OZ o o < E n 010 -o 0 0 '0 o o w w w 15 a Q if 8 Em 0 45 < O 'S 15 E > O o o o o N a a M a > . . '6 t '6 o 2 w LT octoucto X w : w0 to mo L (D a m c 2 �- 0 , o 2 o o 0 p 0 ollilol o Q o a o a o , x 1- E 9 9 9 9 9 9 9 9 9 c? . 9 o o 1? 9 9 1? 9 w 0 m o 11111 . . . l?I91-1-Ni . . cs c 616 o . o . . 6 1 10 o N NUM 1 ot N 0 0 I 112 1 1- W� 1 1 1- , (Xm) 1- D^, W �4 W .0 V W 4 ��\ W {si N I ®q v/ M M W O O M g O M O d' O O O h N N N ih M O N O N M M n N N n m O V' O Q1 M r (p OO tlJ n T M A N V M O O O NO N N Op N O b OD N M 9) M O CS O 10 m M mm In N N O V. O M M L N h W N V M M m V N N �O M V t0 g m m N M1' N N M N •- f0 � OJ fO O IN N •- N V' � N M M1 N V' M O h O d' N V V' V m h 00 O W l0 y N O N M m M M d N O M Nm h V M N V V N n M N O O {' N OO bl tO N L M 9 V) M� N V) O � M h •- N Gn M N V1 CiI M O M O I� O 1p n N C) m O N O O r C N N p y m N N N (O m O O O n W m M O O.N O M N O O M O 0 phi Ofz O O V n In W O O :M N N N O (O i N e- O 6 O O W a M m M N M M O m h o M m N N o m M m M'o N m o c0 (O M O N O N M M T N V N •D N 0I O O b m O N V M V O C4 O O N m h t0 M M N (D N f m M (p fp T E C6 M N, l0 M M y m V V •- N ' O m tp M M E tU ZQ V N N N M M r 0 0 (O1 W T O M ID M O O O O M N In GT O O H M m V O N f0 N N n O 6] Op OO a V h M N O V V V fD t0 ci N S M N N N a W J n F U N L h n L G w r= s v C E Y w N a U 1 0 U ¢ .O N O O O N N@ J 0 3 o LL w E O o W w Q¢ w 1i N W 0 0 0 0 0 0 O O O p O b q d g o d o d d 6 d� o k-2p 00 � O N O N O N Q F THE PENSION RESOURCE CENTER FIDELITY BOND/ ERRORS AND OMISSIONS APPENDIX: SECTION C The Pension Resource Center shall maintain at least $1,000,000.00 coverage for Errors and Omissions and appropriate Fidelity Bond. Proof of coverage will be offered prior to assuming administrative duties for the Pension Fund. mTHE PENSION RESOURCE CENTER SPECIMEN CONTRACTS APPENDIX: SECTION D ADMINISTRATIVE SERVICES AGREEMENT BETWEEN CITY OF SOUTH MIAMI PENSION FUND AND PENSION RESOURCE CENTER, LLC, This agreement made as of this day of , 2010, by and between the City of South Miami Pension Fund (hereinafter referred to as "Pension Fund ") and Pension Resource Center, LLC, a Florida Corporation (hereinafter referred to as "Administrator "). WITNESSETH: WHEREAS, the Code of Ordinances of the City of South Miami authorizes the Pension Fund's Board of Trustees to engage the services of an Administrator to administer the Pension Fund's operations; and WHEREAS, the Administrator is engaged in the business of rendering administrative management services to employee benefit plans; and WHEREAS, the Pension Fund is familiar with the experience and reputation of the Administrator in rendering these services; and WHEREAS, the Pension Fund has determined that it is in the best interest of the participants and beneficiaries of the fund to engage the services of the Administrator upon the terms and conditions hereinafter set forth. NOW, THEREFORE, in consideration of the foregoing and of the mutual covenants and agreements contained herein, the parties agree as follows: Section 1 Administrator A. Engagement — The Pension Fund hereby engages and retains the Administrator who hereby accepts the engagement and retainer by the Pension Fund to serve as Administrator of the Pension Fund. B. Duties and Responsibilities — Without limiting the generality of the foregoing, it is mutually acknowledged and agreed that the Administrator is engaged to perform those duties and responsibilities of the Pension Fund as Administrator which are delegated to it in accordance with the express terms of this agreement. C. Limitation of Authority — The Administrator shall not: 1. Exercise any discretionary authority or discretionary control respecting the management of administration of the Pension Fund; or 2. Exercise any independent authority or control with respect to the management or disposition of the assets of the Pension Fund; or 3. Render investment advice with respect to any monies or property of the Pension Fund. Section 2 Duration This agreement shall become effective on the 1St day of , 2010 and shall continue until otherwise terminated in accordance with the terms of this agreement. Section 3 Fees A. Basic Fee — In consideration of the administrative services to be performed as agreed above, the Pension Fund agrees to pay the Administrator such fees as are provided in Exhibit A of this agreement. B. Expenses — All extraordinary expenses such as printing charges, postage for mass mailings, overnight delivery charges, and special travel expenses reasonably and necessarily incurred by the Administrator shall be reimbursed by the fund. Section 4 Services The Administrator shall be responsible for and in charge of all administrative services required of it by the Pension Fund for the proper and complete administration of the fund. Without limiting the generality of the foregoing, the Administrator shall perform the following services: A. Attend all meetings of the Pension Fund and maintain the minutes of those meetings, if requested by the Pension Fund. 2 B. Implement all administrative related decisions of the Pension Fund with regard to the Pension Fund's daily operations. C. Maintain all documents as may be required by the Pension Fund. D. Maintain statistical data for the Pension Fund, the Pension Fund's auditor and actuary, including vesting, benefit accrual, compensation and eligibility history of participants when such are needed or required. E. Assist in the preparation and filing of all necessary government reports. F. Properly, adequately and effectively respond to inquiries by participants or their beneficiaries, by the Pension Fund or the Pension Fund's designated service providers or by Palm Beach County, Florida. G. Assist in the design and development of all communications between the Pension Fund and the participants. H. Attend any special meetings of the participants, as determined by the Pension Fund, for the purpose of assisting and explaining benefit coverage to participants and beneficiaries. I. Develop, establish and control proper procedures for the recording of all contributions, benefit payments, and disbursements of the Pension Fund as requested by the Pension Fund, J. Process all applications for benefits under the fund, including applications for service- connected disability retirement, coordinating of medical appointments and transmission of medical reports to the Pension Fund. K. Perform such other administrative and related advisory functions and services as may from time to time be requested by the Pension Fund. 3 Section 5 Obligations of Administrator It is mutually covenanted and agreed that all services rendered by the Administrator to or on behalf of the Pension Fund shall be performed with reasonable dispatch and shall be performed in a manner which is adequate and convenient to the Pension Fund and the participants and beneficiaries of the Pension Fund. The Administrator shall familiarize itself with the basic documents under which the Pension Fund is established and render all services in accordance with said documents. The Administrator shall perform all obligations under this agreement in accordance with the provisions of and pursuant to Florida Statutes, Section 112.656(2). By execution of this agreement, the Administrator acknowledges that it is a fiduciary of the Pension Fund within the meaning of the Employee Retirement Income Security Act of 1974 (ERISA) and §112.656, Florida Statutes. Section 6 Records A. The Pension Fund will turn over to the Administrator true copies of all records, reports, information and other data pertaining to this Pension Fund. The Administrator may rely upon the completeness and accuracy of the records, reports, and data delivered to it. B. The Administrator shall be responsible for assisting in the maintenance of records of the fund in the computer system of the Pension Fund. C. In the course of performing its administrative services hereunder, the Administrator shall notify the Pension Fund of any information, records or reports which are necessary to maintain the business of the Pension Fund and shall assist the Pension Fund in obtaining said information. Section 7 Reports The Administrator shall work with and assist the Pension Fund and their professional advisors in the preparation of records and reports to be filed with government departments or agencies or which are necessary to be disclosed and distributed to participants and beneficiaries. 4 Section 8 Disclosure of Records All information, including records and other data, which may come into the possession of the Administrator shall be subject to disclosure and production to the extent required by the Public Records Act, Chapter 119, Florida Statutes, or upon compulsion of a subpoena issued by a court of competent jurisdiction, as approved by the Pension Fund. Section 9 Excluded Items It is understood and agreed by the parties that the Administrator shall not be responsible for the performance of auditing, legal or financial advisory services. Section 10 Fidelity Bond and Insurance The Administrator agrees to maintain an appropriate fidelity bond and errors and omissions insurance policy during the term of this agreement. The Administrator shall provide copies of the proof of said bond and insurance to the Pension Fund. Section 11 Damages The Administrator agrees it shall be liable to the Pension Fund for any damages or losses, which the Pension Fund or the fund may occur as the result of negligent or intentional acts or omissions of the Administrator or breach of this agreement. Section 12 Governing Law This agreement has since been executed in South Miami, Florida and shall be governed and construed in accordance with the laws of the State of Florida. Venue for any dispute shall be in South Miami, Florida. In the event that any action shall be necessary for the enforcement of this agreement, the prevailing party shall recover its court costs, including reasonable attorney's fees. 9 Section 13 Entire Agreement This agreement constitutes the entire understanding and agreement by the parties hereto and shall not be modified, amended or revoked except by the express written consent of the parties. Section 14 Termination This agreement may be terminated by the Pension Fund on thirty (30) days' written notice, or by the Administrator on ninety (90) days written notice, with or without cause. In the event of a termination, the Administrator agrees to promptly (not to exceed 30 days) turn over to the successor administrator or such other party designated by the Pension Fund, all records, reports or documents belonging to the Pension Fund and in possession of the Administrator. IN WITNESS WHEREOF, the parties who caused this agreement to be executed on the date set forth. DATED at South Miami, Florida this _ day of , 2010. CITY OF SOUTH MIAMI PENSION FUND a Chairperson PENSION RESOURCE CENTER, LLC M Print N M CEO ADMINISTRATIVE SERVICES AGREEMENT CITY OF SOUTH MIAMI PENSION FUND AND PENSION RESOURCE CENTER, LLC, EXHIBIT A FEE SCHEDULE In consideration of the administrative services to be performed as agreed in the foregoing agreement, the Pension Fund shall pay the Administrator a monthly retainer fee. The monthly fee shall be Two Thousand Three Hundred Fifty Dollars ($2,350.00), and shall include normal travel, copying and postage cost and attendance at up to six (6) meetings; additional meetings shall be billed at the rate of Five Hundred Dollars ($350.00) per meeting. Such fees shall be as indicated below. Fee Structure A monthly fee of Two Thousand Three Hundred Fifty Dollars ($2,350.00) A fee for each additional meeting of Three Hundred Fifty Dollars ($350.00) A set -up fee per disability or retirement application of One Hundred Dollars ($100.00) System programming changes necessitated by changes in plan shall be billed at an hourly rate not to exceed One Hundred Five Dollars ($105.00) The Administrator shall notify the Pension Fund at least ninety (90) days in advance of any proposed changes in this fee structure. 7 mTHE PENSION RESOURCE CENTER CLIENT LIST APPENDIX: SECTION E Defined Benefit Recordkeeping & Administration Clients Through the Pension Resource Center: 0 Amalgamated Transit Union Local 1596 Pension Plan 0 Boynton Beach General Employees Pension Fund 0 Cape Coral Firefighters Pension Fund 0 Cape Coral General Employees Pension fund 0 Cape Coral Police Pension Fund 0 Daytona Beach Police & Fire Pension Fund 0 Deerfield Beach Police Pension Fund 0 Delray Beach Firefighters and Paramedics Retiree Benefit Fund 0 Fort Pierce General Employees Pension Fund 0 Fort Pierce Police Pension Fund 0 Gulfport Firefighters' Pension Fund 0 Gulfport General Employees' Pension Fund 0 Gulfport Police Officers' Pension Fund 0 Hallandale Beach Police & Fire Pension Fund 0 Jupiter Police Pension Fund 0 Lake Mary Firefighters' Pension Fund 0 Lake Mary Police Officers' Pension Fund 0 Lake Park Police Pension Fund 0 Lake Worth Division I Firefighters Pension Trust Fund 0 Lake Worth Division 11 Firefighters Relief and Pension Fund 0 Lake Worth General Employees Retirement_ System 0 Lake Worth Police Officers Retirement System 0 Lantana Firefighters' Pension Fund 0 Miami Springs General Employees Retirement System 0 Miami Springs Police Officers Retirement System 0 Miramar Firefighters Pension Fund 0 North Palm Beach Police & Fire Pension Fund 0 North Port Firefighters' Pension Fund 0 North Port Police Officers' Pension Fund 0 Palm Beach Gardens Firefighters Pension Fund 0 Palm Beach Gardens Police Pension Fund 0 Palm Springs General Employees Pension Fund 0 Palm Springs Hazardous Employees Pension Fund 0 Palm Tran/ ATU Local 1577 Pension Plan 0 Riviera Beach Municipal Firemen's Pension Trust Fund 0 St. Lucie County Fire District Employees Health and Welfare Trust 0 St. Lucie County Fire District General Employees Pension Fund 0 St. Lucie County Fire District Firefighters Pension Fund 0 Sunrise General Employees Retirement Plan 0 Tequesta General Employees' Pension Fund 0 Tequesta Public Safety Pension Fund 0 Venice Police Officers' Pension Fund 0 West Palm Beach Firefighters Benefit Fund 0 West Palm Beach General Employees' Pension Fund 0 West Palm Beach Firefighters Pension Fund 0 US Sugar Corporation 0 US Sugar Benefit Plan 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Some Additional Professional Working Relationships Actuarial Sciences Associates, Inc. (Actuary) Adalante (Investment Manager) Advisory Research (Investment Manager) Agincourt Capital Management (Investment Manager) Altheia Research & Management (Investment Manager) Allegiance Capital (Investment Manager) Alliance Bernstein & Co. (Investment Manager) Anchor Capital Advisors (Investment Manager) Argent Capital Management (Investment Manager) Ark Asset Management (Investment Manager) American Realty Advisors (Investment Manager) Amsouth Bank (Custodian) Anchor Capital Management (Investment Manager) Aon Consulting (Actuary) Archstone Partnership (Investment Manager) Artisan (Investment Manager) Ark Asset Management (Investment Manager) Artio Global Investors (Investment Manager) Asset Consulting Group, Inc. (Investment Consultant) Asset Strategy Consultants (Investment Consultant) Axiom International Investors (Investment Manager) Bank of America (Banking) Bank of New York (Custodian) BankAtlantic (Banking) Barclay Global Investments (Investment Manager) Baring Asset Management (Investment Manager) Baron Capital (Investment Manager) Barrow Hanley (Investment Manager) Berman DeValerio (Securities Litigation) BNY Mellon (Custodian) BNY Convergex (Commission Recapture) Bogdahn Consulting (Investment Consultant) Bollenback & Forret (Accountant) Boston Company (Investment Manager) Buck Consultants (Actuary) Buckhead Capital Management (Investment Manager) Burgess Chambers & Assoc. (Investment Consultant) Caballero & Castellanos (Auditor) Calamos Investments (Investment Manager) Cater Donten Levine (Auditor) Capis (Commission Recapture) Cherry, Bekaert, and Holland, CPA (Accountant) Chicago Equity Partners (Investment Manager) Christiansen & Delmer (Attorney) Citi Institutional Consulting (Investment Consultant) Citigroup (Custodian) Ron Cohen (Attorney) Collins Capital (Investment Manager) Cooke & Bieler (Investment Manager) CS McKee (Investment Manager) Cypen and Cypen (Attorney) Dahab Associates (Investment Consultant) Dana Investment Advisors (Investment Manager) Davidson Jamieson & Cristini (Auditor) Davis, Hamilton, and Jackson (Investment Manager) DePrince, Race, and Zollo (Investment Manager) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Dimensional (Investment Manager) Dodge & Cox (Investment Manager) Donaldson & Company (Commission Recapture) Driehaus Capital Management (Investment Manager) Dulaney & Company (Actuary) Eagle Asset Management (Investment Manager) Earnest Partners (Investment Manager) EFI Actuaries (Actuary) Ellen Schaffer (Programming & Software Consultant) Ernest & Young (Accountant) Fayez Sarof n & Company (Investment Capital) Fiduciary Trust International of the South (Custodian) Fifth Third Bank (Custodian) First Southern (Banking) Fischer Investments (Investment Manager) Florida Division Retirement Foster and Foster (Actuary) FPPTA (Association) Franklin Templeton (Investment Manager) Freiman Little Actuaries (Actuary) Gabelli Asset Management (Investment Manager) Gabriel, Roeder, Smith and Company (Actuary) Geneva Capital Management (Investment Manager) GE Asset Management (Investment Manager) Global Transition Solutions (Transition Manager) Goldman Sachs (Investment Manager) Goldstein Scheeler Koch (Auditor) Steve Gordon, CPA (ACWnntant) Guggenheim Real Estate (Investment Manager) Gulliard Capital Management (Investment Manager) Haas Diaz & Company (Auditor) Hanson, Perry, & Jensen, P.A. (Attorney) Harris Associates ( Inveshuent Manager) Indepedence Investments (Investment Manager) Intech (Investment Manager) [CC Capital Management (Investment Manager) ICMA (Investment Manager) Income Research & Management (Investment Manager) Intech Investment Management (Investment Manager) Invesco Capital Management (Portfolio Manager) IronBridge Capital Management (Investment Manager) Janus Intech Group (Investment Manager) JP Morgan Chase (Investment Manager) Kalson & Associates (Investment Consultant) Kennedy Capital Management (Investment Manager) Key Trust (Custodian) Klausner & Kaufman (Attorney) Koch, Reiss & Company (Auditor) KPMG (Auditor) Lazard Asset Management (Investment Manager) Lee Murder Capital Group (Investment Manager) Legg Mason (Investment Manager) Loomis Sayles & Company (Investment Manager) Lotsoff Capital Management (Investment Manager) Lynch Jones Ryan (Commission Recapture) Mainstay (Investment Manager) Matrix (Custodian) MBIA Capital Management (Investment Manager) MD Sass Associates (Investment Manager) Mellon (Actuary) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Mercator (Investment Manager) Meridian Capital Partners (Investment Manager) Merrill Lynch Consulting Services (Investment Consultant) MFS Institutional (Investment Manager) Mierzwa and Associates (Attorney) Milberg Weiss (Securities Litigation) Milliman USA (Investment Consultant) Mondrian Investment Partners (Investment Manager) Montag & Caldwell (Investment Manager) Munder Capital Management (Investment Manager) NCPERS (Association) Northern Trust (Custodian) NWQ Investment Management (Investment Manager) Oakmark (Investment Manager) Oechsle International (Investment Manager) Oppenheimer Capital (Investment Manager) PIMCO (Investment Manager) Pine Grove Associates (Investment Manager) Prime Buchholz & Assoc. (Investment Consultant) Pine Grove Associates (Investment Manager) Pomerantz (Investment Consultant) Prime Buchholz & Associates (Investment Consultant) Principal Global Advisors (Investment Manager) Prudential Securities (Investment Manager) Public Pension Professionals (Actuary) Rachlin Cohen & Holtz (Auditor) Rayburn & Co. (Investment Manager) Regions Bank (Custodian) Richmond Capital Management (Investment Manager) Rigel Capital (Investment Manager) Rittenhouse Financial Services (Investment Manager) Rhumbline (Investment Manager) Roanoke Asset Management (Investment Manager) Rockwood Capital Advisors (Investment Manager) Royce Funds (Investment Manager) RREEF (Investment Manager) Roden (Attorney) Robert Klausner (Attorney) Salem Trust Company (Custodian) Sawgrass Asset Management (Investment Manager) Saxena White (Class Action Counsel) Segal Company (Actuary) Sehiffrin & Barroway (Securities Litigation) Scott & Scott (Securities Litigation) Southeastern Advisory Services (Investment Manager) Stanley, Holcombe & Associates (Actuary) State Street Bank (Custodian) Stralem & Company (Investment Manager) State Street Global Advisors (Investment Manager) Strong Capital Management (Investment Manager) Sugarman and Susskind, P.A. (Attorney) SunTrust Bank (Custodian & Banking) Systematic Financial Management (Investment Manager) Taplin Canida & Habaeht (Investment Manager) Thistle Asset Consulting (Investment Consultant) Thompson Siegal Walmsley (investment Manager) Thornburg Investment Management (Investment Manager) Torray (Investment Manager) Travelers (Fiduciary Liability Insurance) Trusco Capital (Investment Manager) 0 UBS Realty Investments (Investment Manager) 0 Ulico (Fiduciary Liability Insurance) 0 Vanguard Group (Investment Manager) 0 Victory Capital Management (Custodian) 0 Voyageur Asset Management (Investment Manager) 0 Wachovia Bank (Custodian & Banking) 0 Wells Capital Management (Investment Manager) 0 Wells Fargo (Custodian & Banking) 0 Wentworth Hauser & Violich (Investment Manager) 0 West Cap (Investment Manager) 0 Western Asset Management (Investment Manager) 0 Westwood Management Corporation (Investment Manager) 0 William Blair & Company (Investment Manager) THE PENSION RESOURCE CENTER BIOGRAPHIES OF PRIMARY STAFF APPENDIX: SECTION F • M • e w J SCOTT B/I UR Scott Baur founded the Pension Resource Center in 1996 to offer plan administration services to municipal, Chapter 175, Chapter 185, local law pension plans, and VEBA programs in the State of Florida. lie also founded the Financial Resource Center, which provides benefit consulting services to health and welfare trusts and financial services to individual clients. In 2005 the Resource Centers expanded to include the systems and personnel to offer defined contribution plan administration and recordkeeping services as well. The Resource Centers have grown to become one of the largest providers of benefits and services to public employees in Florida. Scott is widely known as a professional speaker on plan administration, investment, and retirement topics. He has conducted seminars and workshops for pension trustees, industry professionals, and plan participants. Scott Baur graduated from Virginia Tech, where he received degrees in Architecture, Engineering, and Math. He also taught in the College of Architecture at Virginia Tech and served as the director for a research center funded by a coalition of government agencies. During this time, Scott published numerous papers in academic journals. Scott Baur originally received training on the use and design of pension plans as a representative and trainer for MetLife, where lie later participated in the design of MetLife's pension plans for small employee groups. He has since established defined benefit and contribution plans for employees, including municipal deferred compensation plans, 401(k) plans, 403(b) plans, voluntary employee benefit associations (VEBA plans), and other employee benefit programs. Scott and his firm are members of the FPPTA (Florida Public Pension Trustee Association), IFEBP (International Foundation of Employee Benefit Plans), Sungard Users Group, and the National Association of Insurance and Financial Advisors. He has served as both an Elder and Treasurer in his church, and he continues as an advisor or director to a number of local charitable organizations. He has participated in the Congressional Business Commission and the Business Advisory Council. He has also acted as a court qualified expert witness on pension, asset, and investment matters in Florida. The website for the Resource Centers, www,ResourceCenters.eom, contains many additional Trustee and plan resources, as well as specific and detailed information regarding many Chapter plans. ELLEN SCHAFFER, ,SOFTIVARE CONSULTANT Ms. Schaffer works with the Pension Resource Center on a contract basis. She is a software consultant and programmer specializing in Florida public pensions. She has been working with governmental pension plans for nearly fourteen years and has developed programs to accurately track and value DROP accounts. She also has programs designed to manage employee contributions and calculate participant pensions. The Cities of Boca Raton, Boynton Beach and Fort Lauderdale, in addition to more than a dozen other pension systems, currently use her programs. A<IARGARE7'NL Margaret M. Adcock joined the Pension Resource Center as President and General Counsel. She also serves as General Counsel for The Financial Resource Center as well. She oversees the administration of our many public pension plans. Margie holds a .luris Doctor Degree and is an active member of The Florida Bar. Prior to joining the Resource Centers, Margie was associated with a labor law firm for over eight years where she provided legal representation almost exclusively in the area of employee benefits law. I ler representation primarily focused on public sector and multi- employer pension and health and welfare funds throughout the State of Florida. In her legal representation of such plans, Margie dratted ordinances, plan documents, and contracts; handled Internal Revenue Service, Department of Labor, and other governmental filings; represented trust finds in litigation on all benefit issues and delinquent contributions; and participated in trust meetings and advised fund trustees in all aspects of fund administration. Margie received her Bachelor of Science degree in Business Administration from Marquette University in Milwaukee, Wisconsin, and her ,luris Doctor Degree from Saint Louis University School of Law in St. Louis, Missouri. Margie was admitted to The Florida Bar on October 18, 1991, and is a member in good standing. She is also admitted to practice in the United States Corot of Appeals for the Eleventh Circuit and the United States District Courts for the Southern and Middle Districts of Florida. She routinely speaks on employee benefit issues at the Florida Public Pension "Trustees Association's various conferences. Margie is also a member of the American Bar Association. DE „k7S'C AICNL7L[. Denise M. McNeill joined the Pension Resource Center and the Financial Resource Center as Chief Financial Officer when they were founded in 1997. In addition to handling daily operations of both the Pension Resource Center and the Financial Resource Center, Denise also serves as a Benefit and Plan Administrator for our many public pension plans and employee benefit plans. Denise is known as a professional speaker on retirement topics, benefit administration and business management. Denise joined the Resource Centers after several years in customer service, billing management and finally marketing, with a large international corporation where she received several awards for service excellence. She began her career with pension and benefit administration as an agent with New York Life and a representative of NYLIFE Securities. Denise has an Associates degree in Computer Science. Denise remains active in the community and has previously served as an Ambassador for the Stuart /Martin County Chamber of Commerce, member of Women's Council of Realtors of Stuart /Martin County, volunteer for a local chapter of Habitat for Humanity, PTO Secretary for her daughter's school and teacher of Children's Liturgy for her church. Ei) SCo7T CPA Ed Scott, a CPA with extensive consulting experience to human resources departments, oversees the internal controls and procedures for services provided through the Financial Resource Center. Ed Scott has significant and recognized success in specialized and technical financial reporting, corporate accounting, tax reporting, strategic planning, and management information systems. As Controller for Aircraft Service International Inc., an international corporation headquartered in Miami, Ed was responsible for the tracking, documentation and control of up to $44M in annual financial volumes, with management and supervisory oversight of financial reporting. As Controller, he also supervised the administrative support staff of more than 13 people. He was also responsible for formulating annual operating budgets, accounts payable and receivable, payroll, state and federal tax reporting, depreciation schedules, preparation for and execution of audits, and maintenance of mainframe and PC computer information systems. Ed has acted as a Corporate Controller, Assistant Controller, Corporate Treasurer, Accounting Supervisor, Budget Officer, and Staff Training Director and Manager. Ed maintains his designation as a CPA. He received a Chartered Corporate Secretary (ACTS) Degree from the Institute of Chartered Secretaries and Administrators in London, England. He also has a Baccalaureate Degree of Business Administration from the University of Miami. He actively continues his education on current issues; multi -state reporting protocols and guidelines; sales, intangible, property, payroll, and income taxes; and Federal and Sate audit procedures and protocols.