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Res No 015-16-14570RESOLUTION NO.015-16-14570 A Resolution authorizing the City Manager to purchase and finance for 5 years NICE Recording System from Word Systems,Inc. WHEREAS,the MayorandCityCommissionwishtopurchase the NICE digital voice logging system from Word Systems,Inc for the Police Department,and, WHEREAS,the current digital recording system software isyearsoldandisnolongerprovided software support;and, WHEREAS,to meet the needsofPublicSafety the Police Department needs immediateaccess to playback oncallsreceived to the Police Department andasa proper way to record and archiving;and, WHEREAS,pursuant to the City Charter andtheCity'spurchasing policy,three quotes were obtain for the equipment and Word Systems,Inc.'s quote wasthelowestand most responsive;and WHEREAS,the cost ofthis hardware and software willbefinanced over the next 5 years at an estimated amount of$2,450 per year to becharged to account 001-1910-521 -4630(MaintenanceandRepair of Communications Equipment)withanoverall cost of $10,823. NOW,THEREFORE,BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF SOUTH MIAMI,FLORIDA: Section I:The CityManageris authorized to purchase andfinance the NICERecordingSystemfrom Word Systems,Inc.atanannual cost of$2,450andagrandtotalof $10,823,to becharged to account 001- 1910-521-4630. Section 2.Severability:Ifanysection,clause,sentence,or phrase ofthis resolution isforany reason held invalid or unconstitutional bya court of competent jurisdiction,thisholdingshall not affect the validityof the remaining portions ofthis resolution. Section 3:This resolution shall take effectimmediatelyuponapproval. PASSED AND APPROVED this19th dayof January 2016. ATTEST:APPROVED: uMICAJLj MAYOE COMMISSION VOTE:5-0 Mayor Stoddard:Yea ViceMayorHarris:Yea Commissioner Liebman:Yea Commissioner Edmond:Yea Commissioner Welsh:Yea Record.Archive.Play. WORD SYSTEMS,INC. Digital Voice Logging System Est.1977 Indiana •Illinois *Wisconsin •Florida NICE AUTHORIZED PARTNER Date:10/29/2015 PreparedForCityof South MiamiPoliceDepartment 2 Shoretel IP Phone Sets (Passive VoIP Recording)&1 Analog Radio Channel Please see ExhibitAfor sample Statement of Work -To be reviewed at Pre-installation meeting. Please see Exhibit Bfor Technical Services Agreement Optional Customer Provided Capture PC/Server Minimum specs onExhibitC. DELIVERY:Pleaseallowestimated 30-00 daysfromdateofwrittenpurchaseorder(ordateoffirstpaymentwhenapplicable)fordelivery. Customequipmentordersmaynotbereturned.Stockmerchandiseand accessories maybereturnedifintheoriginalpackagingprovided a restockingfeeofnotless than twenty-five percent (25%)or such greater restocking feeas determined by WSI's supplier is paid by customer. Thisquote does not includeStateandLocaltaxes.Customer to provide taxexemptcertificateor taxes willbe added totheinvoice. Payment terms;50%with order,50%upon system installation. Thispricelist together withallofitsExhibitandlicensetermsandconditionsfromthesoftware manufacturer,whichareherebyincorporated by reference,constitutes theentire agreement with respect toits subject matter.No inconsistent oradditionalterms submitted by Customerinanypurchaseorderorsimilardocumentwillbe binding on WSI." NICE Agreement South*1 Miami THE CITY OF PLEASANT LIVING CITY OF SOUTH MIAMI OFFICE OF THE CITY MANAGER INTER-OFFICE MEMORANDUM To:The Honorable Mayor&Members of the City Commission From:Steven Alexander,City Manager Date:January 19,2016 Agenda Item No.°L Subject: Background: Amount: Account: Attachments: AResolutionauthorizing the City Manager to purchase the NICE digital voice logging systemfrom Word Systems,Inc.for the Police Department. The costofthissystem will be $10,823 and will be financed over5years atatotalcostof$2,450peryeartobe charged to account 001-1910- 521-4630 (Maintenance and Repair ofCommunicationsEquipment). The current digital recording equipment employed by the Police Department is6yearsoldandisnolongerprovided software support In order for the Police Department to provideeffectiveandefficientpolice service to meet public safetyconcerns the purchaseofthis software and hardwareis crucial.The Police Department needsimmediateaccessand efficient archiving of all calls receivedtoits main number 305-663-6301 as amatterfor public safety,evidentiary value and asamatterofrecord. Thepurchaseforthissoftwareandhardwarewillbe financed over a5 yearperiodforatotalcostof $10,823 and$2,450peryear.The$2,450 willbechargedtoaccount 001-1910-521-4630 (MaintenanceandRepair of Communications Equipment)peryear. $2,450 per year $2,450peryearwillbe charged to account 001-1910-521-4630 (MaintenanceandRepairof Communications Equipment)witha current balance of $19,126. Resolution 3 Quotes anddescriptionof equipment from Vendors SunBiz Report for Word Systems,Inc. Total from Price Sheet:$10,823.00 Traditional Advance Payment Structures Annual Monthly 5 Years $2,45060 Months**$208 *Payments are estimated for budgetary purposes only,andnota commitment to finance. **60 Month proposalsshouldbe previewed withthelenderbeforepresentation tothe customer! Sample Statement ofWork Exhibit A Date Customer Responsibility |PrelnstaH:.-..j5 Provide all Audio Connections (Radio and Telephone)'cabled towith in12'of j| recorder. Provide Network connection to with In 12 *of recorder. ProvideRack space with Shelf aridortabletopforrecorder IP Address for recorder and CIS server (if used) Provide Administrative permissions to desk topPC's that wfll haveNice applications Provide Temporary internet connection llnstall;.::-;••:•.••••.';•.•:.•.•\,•.:•.";.••'.-.-/.,,"""" Providealist of tag m names Provide Information regarding who getsLast message Replay &Scenario ProvideinformationregardingwhogetsAdministrativeapplications Provide a list of items that need to be recorded. ProvideCablefrom 811 CPECAOportfor ANl/AU Data.Transmit,Ground,and Receive ona OB9 connector tothe Recorder location,(if used) Provideonepair of dry contact from each position tothe66 blocks provided,(if used) Provide Time Sync Source via NTP Address Provide UPS power ©utieis for Recorder,and CLS server. Provide KVM (cansharewithexisting)forrecorder. HPate iTratirtrjff InsureallPC'sthat will haveNiceapplications meet thespecifications provided. CUSTOMS REVIbWUm Word Systems Responsibility |Pre Install:,.• Provideandmount *86 (or 110 where applicable)blocksforAudio Connection cable Connectingcablefromaboveblockstotherecorder. Deliveryandunboxingoftherecording system. Instafl onRackshelveortabletop. Install::".,:,'/'.-!"....':-••'.-.••••... set-up and test the Recorder server applications Set-up and test (if used)server applications LoadandtestClientapplications:Upto(3)ReplayPositions,and(2)ofthe AdministrativePositions,(unlessagreeduponin writing formore.) Audit and test all channels Set upTime Sync to customer source. Tratrtlny TrainingofArchive management Training on user accounts Trainingon Replay Application Trainingonhow to saverecordings. TrainingonLiveMonitor TrainingonAuditof system. ProvideCDwithuserguides Use connections in place,fromtheircurrentrecording system were. possible WORD SYSTEMS REVEIWED BY: WORD SYSTEMS.INC. EJL1977 Indiana •UfinoTi ••Wisconsin «Florida WORD SYSTEMS.INC ExhibitB Technical Services Agreement .This is atechnicalservices agreement (hereafterreferredtoasAgreement)betweenWordSystems,Inc (hereafter referredtoas WSI)and the Customer :Named onQuoteSheetTab(hereafter referred toas Customer).Customer'ssignatureonthe Quotation,PriceSheetor other document towhichthisAgreementisan Exhibit constitutes Customer'sagreement to the terms and conditions below. ThisAgreement,together withitsAttachmentsandanyrelatedsalesquotations,pricesheetsorotherdocumentsto which itisattached,which areallhereby incorporated byreference,setsforththeentire understanding ofthepartiesheretowith respect toits subject matter,and supersedes any other agreement,verbal,written and/or implied. WSI agrees to support,maintain andrepair Customer's equipment and/or softwarelistedbelowona best efforts basis forthechargesshownonthepricetab.ThisAgreementbecomeseffectiveuponcompletionof installation,andshallcontinueforthe term,also shown onthe price tab.No refunds shall begiven forTechnical Services Agreements cancelled or terminated during the term,except as expressly set forth herein.Therateshereinmaybeincreaseduponrenewalandasotherwisesetforthinthis Agreement considering factorsthatindude,butarenot limited to,inflation,fuelcosts,availability ofparts,software,history ofsupport calls andpartsused during previous term,technical Services shall be invoiced in advance of each term.Attheendofthe initial term, thisAgreementwillautomaticallyrenewforsuccessiveone-yeartermsat WSr*s then current annualratesunlesseitherpartyprovides writtennoticeofnon-renewalat(east30dayspriortothe applicable expiration date. I.SERVICE WSI willprovidetoCustomerbesteffortsmaintenanceandrepair service A.Supporton software and equipment listedon the quotation tabofthis agreement hereto.WSI mayprovideerrorcorrectionon softwarebymeansofa"temporaryfix,"in which caseit will continuetousereasonable efforts to pursue apermanentsolution. B.Twenty-fourhourphone and/or modem support. CEmergencyonsiteresponse 24x7,365 in cases where asystemisnot recording. D.Repairs willbeperformedandreplacementparts will befurnishedatnochargeonabest efforts basis,provided that Customer returnsthe defective parts.Thereturned defective and/orwornparts replaced become property of WSI.WSI reserves therightto replaceorexchangeany defective pieceofequipmentoraccessorywithanotherif it isdeterminedthere isaneedtodoso,regardless ofageorserialnumber.WSI personnel will performthe Installation orrepairofanyWS|system onabesteffortsbasis. E.Installation ofequipment,fieldengineering,changeordersorenhancementstobasic equipment andsoftwarethatisrequiredbythe manufacturer to correct a problem,it mustbe determined to be essential and be needed to keep the equipment running,This doesnot indude extrafeaturesand enhancements thataresoldto increase performance or functionality,Onsite work will bedone during WSI's regularbusinesshours,exceptfor emergency services. F.All training by WSI will bedone at Customer's site ora WSI office between 8amand S pm,Monday through Friday,EST,excluding holidays:Page 1of3 II.CHARGES AdditionalCharges,if any,willbe assessed perthis Agreement as shown below: A.CustomeragreestopayforanyconsumableitemsprovidedbyWSI.Customeragreestopayforpartsthat normally wearoutifolder than5years.Customer agreestopayfor the repair of items damagedordroppedbyCustomer. B.WSIwillchargefor time andmaterialsforperforminganyservicesconnectedwithrelocationof equipment andexpansions of equipment WSI will charge time andmaterialsratesforallrepairsandsoftware support needed torepair computer virus contamination of our WSI Computer System.The Customer agreesnottoloadany software onourWSI computer without written permission from the WSIServiceManager.WSI isnotresponsiblefor telephone lines,inducednoisebyradiostationsand other equipment cablingand connections other than those items WSIsuppliestothe Customer toinstallWSI equipment. C.WSIwillchargeforanyinstallation of equipment upgradesandexpansions,software enhancements,software andrelated modifications or additional attachments andaccessories that the Customer requests but wouldnot normally be essential to keeping the equipment operational withitsthen current functionality. D.WSI willchargeforanypartsthat must bereplacedduetocauseotherthannormalwearandtearordamagescausedbyaccident, abuse,orlor work done dueto inadequate trainingor operator errors. E.Newadditional equipment orsoftwarepurchaseswillresultin adjustment ofmaintenanceandsupportcharges.Customerwillbe invoicedforsupport premiums relatedtosuchadditions.Theinvoicewillbepro-ratedtocoincidewith the term ofthis Agreement F.Servicechargesfor equipment or software ortrainingnot covered bythis Agreement willalsobeat the currentprevailingWord Systems,Inc.rates. G.WSIshallnothaveanyobligationswithrespecttoproblemsduetoanymodification of the equipment orsoftwareby anyone other than WSI,the Improper combination of equipment or software withotherproducts not providedbyWSI,or the useof the software or equipment In anunreasonablemanner.Anyservicesthat WSI agreestoperformduetotheforegoing shall be charged at then current rates. H.WSIshallnothaveanyobligationswith respect toproblemsduetoCustomer'sfailureto Install standardsoftwareupdatesor comply with the manufacturers'recommended operating environment or specifications,orduetochangesinCustomer'sownnetworkor hardware.Anyservices that WSIagreestoperformdueto the foregoingshallbechargedatthen current rates. 111.EXCLUSIONS WSIwill not provide: A.Electrical work orcables,plumbing,drillingorcarpentry work externaltoWSI equipment. B.Maintenance of accessories,attachments or other devices not furnished byWSI. C.Freeloaner equipment WSI recommends the Customerbuyspareterminalsandaccessoriestoreplacebrokenunitsuntil WSI can make repairs(if the application Is socritical that repairs can't wait). D.Freerepairsfor damages fromexternal computer virus contamination. E.Freerepair for lightningandhighvoltagepowersurgedamagetoour equipment whileat the Customer's site, F.Operatortrainingbya W51 supporttechnician.SeeWSIaccountrepresentativeforalltrainingneeds. G.Additionalequipment orupgradestoexistingequipmentoroperatingsystems,softwareorothertoolsorutilitiesornetworksor components that mayberequired In connection witha manufacturer's majorsoftwareupgrade. H.Supportin resolvingnetwork workstation,database,environmentalorothererrorsnot directly relatedtothe software and equipment fistedIn this Agreement. i.Movement of equipment to a new location. Warranty Exdusion:WSI Is providing technicalservicesandsupportinlieuofanywarrantiesorservice commitments fromWSItothe fullestextentpermittedby law,theserviceshereinandthesoftwareandequipmentare provided "as is."WSI doesnotwarrantthatthe equipmentandsoftwarewilloperate uninterrupted or error freeorthat all defects will be corrected orthatthey will meetcustomer's requirementsorwill operate incombinationswithother equipment,software,ordatanotprovidedbyWSI.WSI dlsdaims all warranties,expressorimplied,withrespecttoanyofthe foregoing,indudingbutnotlimitedtoanyimpliedwarrantyof merchantability orfitnessfora particular purpose,workmanlike efforts,noninfringementor warranties arising bystatuteorotherwise Inlaworfroma course of dealingorusage of trade. IV.WSI RESERVES therighttomodifyor delete anytermorconditionofthisAgreementbygivinga30-daypriornotice jtoCustomer,in whichcaseCustomermayterminatethisAgreementby giving WSI writtennoticeof Its intent toterminatewithin30 j days ofitsreceipt of notice from WSI rega rding thechange,In which case WSI will provide a pro-rata refund of pre-paid technical Page2of3servicefeesfortheremainderoftheterm. V.LIABILITY DISCLAIMERS WSIshallnotbeliableorheld responsible foranydelayinor failure ordefectof performanceunderthisAgreement,orbeliableforanyotherconsequence,damage,injury,or loss,causedbyor resulting fromanyact, event,occurrence,orcausebeyondthereasonablecontrolof WSI,including (without limitation)actsofGod,war,fires,explosions, floods,strikes,major mechanical breakdown,system malfunctions.Interruption ofutilityservices,actsofanyunitofgovernmentor agencythereof,workstoppage,breakdown,virus contamination,theft,loss of data,lack of avai lable partsfrom the manufacturer,loss caused bypowerfailures,loss causedbylack of Customer equipment orsoftwarebackups,orworkdoneduetolackofpropertraining of Customer'spersonnel.Customeris expected tobackupalldata,voiceandvideo files andtoprotectthecomputerfromincoming virusdamage.Service calls thatarecausedbyanyoftheforegoingexclusions shall beinvoicedatthecurrentlypublishedtimeand materials rates. To the fullest extent permitted bylaw: WSIanditsofficers,directors,employees,shareholders,agents and representatives shall not beliableto customer orany other party fori nddental,spedal,exemplaryorconsequentialdamages (Including,without limitation,lossofanticipatedprofits,lossof data,andloss of goodwill}arising out ofor related to this agreement orthegoodandservicesprovided,evenIfadvisedInadvance of the possibility of such damages. Exceptwithrespecttodamagescausedby WSfs willfulmisconduct,WSI's liability(Including attorneys'fees)tocustomerorany third partyarising out oforrelatedto this agreement and the goodandservicesprovided shall,foranyandallcausesandclaims regardless of the form of action,whether based oncontract,tort,negligence,strictliability,indemnification or otherwise,in the aggregate hot exceed the price paid byresellerfor the particulargood(s)or servlce(s)involvedprior to suchclaim'saccrual under which such damages arose. VI.CUSTOMER RESPONSIBILITY Itshallbe the responsibilityoftheCustomertohave equipment protectedbyWSI approved uninterruptible PowerSupply(UPS)andtouseWSI approved storagemediaandperform preventative maintenance as describedintheOperatorsManual,It is the responsibilityofthe Customertohavetrainedpersonneloperatingthe equipment. Additionaltrainingisavailablefrom WSI foranadditionalchargeas new peoplearehiredtorunthe equipment,The Customer shall make the equipment availableto the technicalservices representative assoonasarepresentativearriveson-siteandagreestoallow the WSItechnicalservicesrepresentativeaccesstothe equipment,Immediatelyupon arrival.Access will begiventohim/herforaslong asit takes to repairand adequately test the equipment. VII.TRAINING Trainingprovided with the purchaseofasystemconsists of on-sitetraininguponcompletion of installationas agreed uponinExhibitA.Detailedtrainingshall encompass an overview ofallfunctionsandfeatures necessary to operate equipment.It istheresponsibilityoftheCustomertohavebasic PC knowledgepriortosystemtrainingonnew equipment. Upon completion of initialtraining should Customer requireadditionaltrainingofstaff,WSIwill Invoice CustomeratstandardWSI training rates. VIII.GOVERNING LAW;VENUE This Agreement andanymattersanddisputesrelated thereto shallbegovernedbyand construed In accordancewith the lawsof the Stateof Indiana without regardtothechoiceoflawprinciplesthereof.Anycauseofaction arisinghereundermayonlybebroughtinafederalorstatecourtlocated In Marlon County,Indiana.Each partyexpresslyagreesthat MarlonCountyshallbe deemed to bea county ofpreferred venue andeachsuchpartywaivesany entitlement eachmight otherwise havetoatransferofvenueout of Marlon County underanypreferredvenue requirements of Indiana Trial Rule75oranyothervenue rulesorlawswhichmaybeapplicable.Thepartieshereby submit to the exclusivejurisdiction,thosecourts. IX.SEVERABILITY In the event thatany of theprovisionsofthis Agreement isheldtobe Invalid orunenforceable in whole or In partbyacourt of competent jurisdiction,those provisionsto the extent enforceableandall other provisions will neverthelesscontinuetobevalidandenforceableasthoughtheinvalidorunenforceable provisions hadnotbeenincludedinthis Agreement,andthis Agreement shallbe construed byaddingavalidprovisionwhich effectuates the intent ofthe invalidprovisionas nearlyaslawfullypossible.Page3of3 i APPLIED DIGITAL SOLUTIONS Custom Recording &AnalyticTechnology 210Townepark Circle,Suite 102 Louisville,KY 40243 Tel:502-253-0134 Toll Free:866-389-0911 Fax:480-247-5270 EQUIPMENT QUOTE Date:11/02/2015 Quote #:2830 Sales Rep:Lana Chandler Prepared For: Cityof South MiamiPolice Department 6130 Sunset Drive South Miami,FL 33143 Phone: Ship To: CityofSouth Miami PoliceDepartment 6130 Sunset Drive South Miami,FL 33143 Phone: Proposed Work:3 channel upgrade (2ch VoIP &1 analog)to NRX with Inform 7:Public safety browser based recorder with enhanced security features,email/SNMP basedalanns,customizeable database fields,NTP support,256-Bit encryption-advanced storage compression,network based archiving support,personalized views,synchronized incident reconstruction.Includes 1TB internal hard drive for archiving. PRODUCTS ltem# PS-INFRM-ESNT-S1TE2 PS-INFRM-ESNT-1CH-UP G-20 PS-IN FRM-ESNT-RCON-1 CC PS-NR-ANALOG-8CH PS-I N FRM-ANALOGBT-C ONFIG-1CH PS-I NFRM-VOIP-CON Fl G -1CH PS-IN FRM-MYSQL-CON Fl G PS-MAINT-NICE-IND-STD REC-CPU EXT-HD-1TB SERVICES Qty Description NICE Inform Essential Site License.Includes 1 core server andMySQL license AudioRecording license,inc Inform Essential application support,replacingCLS 8.9/9.0/MirralV,perchannel NICE Inform Essential Reconstruction concurrent user license Analogue board package,upto8 channels (short length PCI-E slot required),short base board +1module ConfigurationofaudiochanneltoAnalog+BeepTone,per Channel Configuration VoIP Recordingaudiochannel,per channel 1 3 1 1 1 2 1 1 1 1 Configuration-MySQLlicensedelivery NICE Software Assurance First Year (Required) Workstationfor Digital Recorder,CPUOnly External Hard Drive,1TB Products SubTotal Implementation Services to include Project Management, Installation,TestingandTraining Extended Warranty forFirstYear(8x5)includinglabor,travel and material Services SubTotal Project SubTotal Shipping Grand Total Price Ext.Price $500.00 $500.00 $340.00 $1,020.00 $1,000.00 $1,000.00 $1,250.00 $1,250.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $264.00 $264.00 $1,995.00 $1,995.00 $698.00 $698.00 initials' $6,727.00 $3,900.00 $941.78 $4,841.78 $11,568.78 $200.00 $11,768.78 Customer Approval: Approved by:ApprovedDate: Title:Purchase Order Number Please provideacopyofyourcompany'spurchaseorderalong with the signed quotation andfaxto 480-247-5270. We appreciate your business and we look forward to serving you! Terms and Conditions: 1.Price quotations arevalidfor 30 days. 2.Payment Terms:DueUpon Receipt 3.Mewinstallations automatically includea SO day.laborand1yearparts warranty. 4.Applicable taxes will be charged extra. 5.Delivery:CFR-Factory 6.Estimated Delivery.4 weeks ARO 7.Physicallocation must beprovidedattimeofquotation. 8.Customer must supplyandmaintaintheproperaudio,AC.anddatainputstothe system's physical location. 9.Customerisresponsibleforsupplyingthe necessary LANandtelephonyswitchcomponentsto interface withthe recording system. 10.Customer isresponsibleformaintenanceofallcableand wiring uptothe66block (telco connector block). Initials Total from PriceSheet -SI 0,823.00 Traditional Advance Payment Structures Annual Monthly 5 Years $2,450 60 Months**$208 ♦Paymentsareestimatedforbudgetarypurposes only,andnota commitment to finance. ♦♦60 Monthproposalsshouldbepreviewedwiththelenderbefore presentation tothecustomerl VOICEPRODUCTS INC. % NICE AUTHORIZED" PLATINUM PARTNER Proposal Prepared for: South Miami Beach PD October 30,2015 3 Channel NICE Recording express with NICE Inform Essential System Solution Summary: 3 -Total Recording Channels Includes: 2-Shoretel Passive VoIP 1-Analog Radio NICE Recording eXpress Application package includes the following: System Maintenance -Includes SystemStatusandSystemsettingsforsummarizing system information relevant tothe recording environment User Administrator -Creationand Management ofUser Accounts and Permissions Interactions-EnablesSearchandReplayof all recordingsinthe system StorageCenter-Enablesthe customization of retention periods andcentralizednetworkstorage Audit Trail-interactions and Audit Trail module Configuration •Configurationof System Components :!MBEfflm%£;i m$z NICE Recording eXpress 6 Software and Hardware Solution ??flRBEBf BlSSffi RA-P&INFRM- ESNT-SITE2 1 Inform Essential SoftwarePackage Including one NICE RecordingCore Server,NICJE Inform Lite Server,and one (first)concurrent Inform Essential Reconstruction license $1,005.00 $1,005,00 RA-PS-INFRM- ESNT-ICHrUPG- 20 3 One(1)Audio Recording license,inc Inform Essential application support, replacingCLS 8.9/9.0/MirralV -Configuration Included $425.00 $1,275.00 RA-PS-NR- ANALOGBT- SHORT 1 Analogboardpackageforupto8channels(shortlength PCIe slotrequired)$1,375.00 $1,375.00 VP-HW-NRX144R1 1 NICE RecordingeXpressWorkstation:$5,118.00 $8,118,00 •..•':..••.:"••,•;•..-•••••\...:'.'•'t,-...•••••.'..:'^Nl^lte^»MfflfcM; •a^Vjg/NJC6 tnfeim Ute"JStSb.:R^uUwfen >ar QJ { jjg^gg^ nV.rr.ttcM Confidential and Proprietary Brett Johnson -Regional Manager Voice Products,Inc.-8555 E.32nd Street North -Wichita,KS 67226 1-800-466-1162 -www.voiceproductsinc.com Page 1 of2 VOICEPRODUCTS INC. %• NICE AUTHOREBDw PLATINUM PARTNER Proposal Prepared for: South Miami Beach PD October 30,2015 Services (Installation,Training,Professional Services) ftieej&tfl ;•m^:•0ftSB^iWfelSi>;""'"".^.-""""•'"."L'.;:..-C"--^":.•""""•••-*•'•::.-'-..,-••'••'•"V-:"':-'"'.^T'!Oftiffi f*fae<:^Zmffl?.?':' PS-IN-RPI08-PS 1 NICE Recording eXpress Recording System Installation $2,800.00 $2,800.00 RA-PS-INFRM- ESNT-1CH-UPG- 20 1 NICE Recording eXpress Software Assurance Includes software and hardware support,advanced RMAand software upgrades while under maintenance agreement.* $2,650.00 $2,650.00 INST-INF-ADV 1 Onsite Setup and Configuration Included Included INST-SW-WS 2 Software Installation per Workstation Included Included PS-PM-PM1-PS 1 RemoteProject Management NRX Includes: Pre-lnstallation Teleconference Mid-way Project Management Teleconference Debriefing Teleconference Included Included PS-TR-INFR 1 Nice Perform eXpress System AdministrationTraining.Maximumof6 students.Single Day.Remote Webinar Instructorledtrainingcovering features of client's recording solution. Included Included HW-WAR-1 1 One (1)Year Hardware Warranty Included Included SW-WAR-1 1 One (1)Year Software Warranty Included Included Services Sub-Total r ,$$4150,00 * ,,.'".'-,"".-.•••'-•'•"'".'• -NICE Recording express Total mimm Name: Title: Signature:Date: •Delivery,Trainingand Remote Supportincluded •One YearWarrantyIncluded •110v ACshouldbe located withinsix(6)feetoftheNICEinstallation. •Prices firmforsixty(60)days. •Sales Taxnotincluded.(All applicable sales tax will bebilledin addition toquote). The following pre requisites must be met to guarantee proper Voice over IP functionality. 1.VoIP packets arecarried as RTP{Realtimeprotocol)packets 2.Voice compression techniques usedisoneofthe following Q.711 /0,729 /G.723.1 3.The recording will beperformed on an unencrypted link. 4.The recorded IP phones are assigned with static IP addresses. 5.In amultipleswitch environments,thecustomerisresponsibleof transportlnig the VoIP RTPpacketsandother VoIP signalingtotheswitchportwherethe VoIPlogger will be connected cfireclly.Thiscanbeachievedby using Port SPANNING (Mirroring ports)configuration inthevariousswitches. Confidential and Proprietary Brett Johnson -Regional Manager Voice Products,Inc.-8555E.32nd Street North -Wichita,KS 67226 1-800-466-1152 -www.voiceproductsi nacorn Page 2of2 1/8/2016 Florida Department of Statk Division of Corporations Detail by Entity Name Foreign Profit Corporation WORD SYSTEMS INC Filing Information Document Number FEI/EIN Number Date Filed State Status Principal Address 9225 HARRISON PARK CT. SUITE 100 INDIANAPOLIS,IN 46216 Changed:04/21/2009 Mailing Address F08000002914 35-1403523 06/30/2008 IN ACTIVE 9225 HARRISON PARK CT. SUITE 100 INDIANAPOLIS,IN 46216 Changed:04/21/2009 Registered Agent Name &Address DetailbyEntityName NATIONAL CORPORATE RESEARCH.LTD..INC. 115 North Calhoun St. Suite 4 Tallahassee,FL 32301 Address Changed:07/07/2015 Officer/Director Detail Name &Address Title Chairman,Treasurer BARRETTO,RICHARD J 5474 LARISSA PLACE CARMEL,IN 46033 Title VC,Secretary M^/searcb.sunWz.orgfliTqury/C(xpw^1/2 1/02016 BARRETTO,SANDRA L 5474 LARISSA PLACE CARMEL,IN 46033 Title President Halsmer,James 9225 HARRISON PARK CT. SUITE 100 INDIANAPOLIS,IN 46216 Annual Reports DetailbyEntity Name Report Year 2013 2014 2015 Document Images Filed Date 03/28/2013 04/10/2014 03/11/2015 03/11/2015 -ANNUAL REPORT 04/10/2014 -ANNUAL REPORT View image inPDFformat I View image inPDFformat View image inPDFformat I View image in PDF format | View image inPDFformat I View image inPDFformat i View image in PDF format | View image inPDFformat I 03/28/2013 -ANNUAL REPORT 01/05/2012 -ANNUAL REPORT 03/30/2011 -ANNUAL REPORT 04/23/2010 -ANNUAL REPORT 04/21/2009 -ANNUAL REPORT 06/30/2008 -Foreign Profit http://$earch8urtoiz.orr^^S...2/2 201S FOREIGN PROFIT CORPORATION ANNUAL REPORT DOCUMENT*F08000002914 Entity Name:WORD SYSTEMS INC Current Principal Place of Business: 9225 HARRISON PARK CT. SUITE 100 INDIANAPOLIS,IN 46216 FILED Mar 11,2015 Secretary of State CC8287760249 Current Mailing Address: 9225 HARRISON PARKCT. SUITE 100 INDIANAPOLIS,IN 46216 FEI Number:35-1403523 Name and Address of Current Registered Agent: NATIONAL CORPORATE RESEARCH,LTD.,INC. 155 OFFICE PLAZA DRIVE TALLAHASSEE,FL 32301 US Certificate of Status Desired:No The above namedentitysubmits thisstatementforthepurposeof changing its registered office orregisteredagent,orboth,intheStateof Fhrida. SIGNATURE: ElectronicSignatureofRegisteredAgent Officer/Director Detail: Title CHAIRMAN,TREASURER Name BARRETTO,RICHARD J Address 5474 LARISSA PLACE City-State-Zip:CARMELIN46033 Title PRESIDENT Name HALSMER,JAMES Address 9225 HARRISON PARK CT. SUITE 100 Clty-State-ZIp:INDIANAPOLIS IN46216 Title VC,SECRETARY Name BARRETTO,SANDRA L Address 5474 LARISSA PLACE City-State-Zip:CARMELIN 46033 Date I herebycertifythatthe information Indicated onthisreportorsupplementalreportlatrueand accurate end thatmy electronic signature shallhavethesamelegaleffectea Ifmadeunder oath;thet tern an officer ordirectorofthe corporation crthereceiverortrusteeempoweredtoexecute thisreportaarequiredbyChapterB07,Florida Statutes;andthatmynameappears above,or on an attachment with ell other tike empowered. SIGNATURE:JAMES HALSMER PRESIDENT 03/11/2015 Electronic SignatureofSigning OfflcerfDirector Detail Date SUNDAY JANUARY 10 2016 WAMfHERftlO.COM THREE KINGS DAY CELEBRATED NEIGHBORS 35SE PHOTOS BYR08OTO KOLTUN ifcoltun@ebKavaWratdjcc»i ExecutivesfromtheLittleHavana Kiwanis helped theThreeWiseMendelivermorethan 400toysinLittle Havana tochildrenoflow-income families inthreecentersaround Miami-Dade CountyonWednesday.At right,Adonis Valdez receives his giftandmeetsthe ThreeWiseMenduring the event.Three Kings'DayisaChristianfeastdaythatcelebrates thevisitofthe Magi totheChristchildafterhisbirthinBethlehem. CITY OF SOUTH MIAMI COURTESY NOTICE NOTICEIS HEREBY giventhatthe City Commissioa oftheCityofSouthMiami.Floridawill conduct PublicHearing(s)atitsregularCity Commission meetingscheduled for Tuesday,January 19,2016,beginningat7:00p.m.,intheCity C^iTurdssion Chambers,6130Sunset Drive,to consider thefollowingitera(s): (A Resolution authorizing the City Manager to purchase and finance for 5years NICE Recording System from Word Systems,Inc^ A Resolution approving special exceptions waiving strictcompliance withthe frontage and setback provisions ofthe Hometown District Overlay Ordinance fora proposed outbuilding located at 5800 Sunset Drive. A Resolution for special use approval to permit an animal hospital/veterinarian at 6396 S.Dixie Highway. AnOrdinance amending ArticleIY "OtherRegulations "Section20-4.4,"Off-street parkingrequirements,"Subsection (B),"SpaceRequirements,"to create newsubsection (BX17), toestablish a revised parking requirement for affordable or workforce housing projects. AnOrdinance amending Chapter 5,Article1,oftheCityofSoutb Miami's Codeof Ordinances by adding Section 5-7,Tterail Saleof CarsandDogs". AnOrdinance amending Section 13-28oftheCityofSouth Miami's Code of Ordinances to provide authority totheCityManager torepeal a business taxreceipt when theCityManager determines thereisa violation ofany applicable statute,ordinance,ruleor regulation. An Ordinance amending theCityofSouth Miami Land Development Code,Article 11,"Definitions,*'Section 20-23,"Definitions,'*toadd definitions for "Variety ReuuT and "Retail Outlet -Off-Price Retail,**andArticle Vll,"Hometown District Overlay Ordinance,"Section 20-7,12,Perraitrcd Uses"to provide thatsuch usesshall notbe permitted inthe HometownDistrictOverlay. An Ordinance amending theCity of South Miami Land Development Code,Article VI."Administration and Enforcement"Section 20-6.1,'Administrative entities "and other applicable provisions,to define the term "lessrestrictive"to more accurately determine what voting requirements apply toCityCommission actions to amend land development regulations. ALLinterestedpartiesareinvitedtoattendandwillbe beard. Forfurther information,pleasecontacttheCityClerk*?Officeat:305-663-6340. Maria M.Menendez,CMC CityClerk Pursuant to Florido Statutes 286.0105,ibcCityTiorcby advises (he public that ifaperson decides toappeal any decision made bythis Board.Agency orCommission withrespect toanynisttcr considered aths meeting orhearing,heorshe •wiD need arecord oftheproccedings,and thai fbr such purpose,aticcied person may need toensure that averba*onrecord oHbc proceedings ismade which record includes thetestimony and evidence upon «rhku feeappeal istobebased. MIAMI DAILY BUSINESS REVIEW Published Daily exceptSaturday,Sundayand Legal Holidays Miami,Miami-DadeCounty,Florida STATE OF FLORIDA COUNTY OF MIAMI-DADE: Before the undersigned authority personally appeared MARIA MESA,whoonoathsaysthatheorsheisthe LEGAL CLERK,LegalNoticesofthe Miami Daily BusinessReview f/k/a Miami Review,a daily (except Saturday,Sunday and LegalHolidays)newspaper,publishedatMiamiin Miami-Dade County,Florida;thatthe attached copyof advertisement, beingaLegaf Advertisement ofNoticeinthe matter of NOTICE OF PUBLIC HEARING CITYOFSOUTH MIAMI -JAN.19,2016 in the XXXX Court, was published in said newspaper inthe issues of 01/08/2016 Affiantfurthersaysthatthesaid Miami Daily Business Reviewisa newspaper publishedat Miami,insaid Miami-Dade County,Florida andthatthesaidnewspaperhas heretofore beencontinuouslypublishedinsaidMiami-Dade County,Florida eachday (except Saturday,Sunday and LegalHolidays)and has been entered as second class mail matteratthepost office in Miami insaid Miami-Dade County, Florida,foraperiodofoneyearnextprecedingthe first publicationofthe attached copyofadvertisement;andaffiant furthersaysthatheorshehasneitherpaidnor promised any person,firm orcorporationany discount,rebate,commission orrefundforthe purpose ofsecuringthis advertisement for publication in the said newsp Sworn t bscribed before methis 6 dayofydANUArjA A.D.2016 /)^ (SEAL) MARIAMESA personally knowntome ^m RHONDA M PELTIER 3slfc#MY COMM,SS,ON *FF231407'?*Sv£p EXPIRES May 17 2019 ?;CITYOFSOUTH MIAMI NOTICE OF PUBLIC HEARIMO .\V-NSV\-...:-:v-NOTICEIS HEREBY jlwilthatihia $ty;.C%nisKo;nfipj&e jQitjr of South Miami,Floricla jwHfraii^pommfeBjon meetingi^lieduj^ irt tjieCty:^. =loWingjjte^^v .^•>y-:[^yjV'*:'•V'*•':'.,•'>W^^')'?^^-^5H^.-: /AReWlu^bn^V(^§*y£a^l^r^^^ ,CA^e^i^^ \:.witt :!jie\trq^^ j .c^riay;Or® :J meagi,/Jtbt'^aate^' •::-:^ •VCorJe^C^na^^ ;>.Artf$esVi!;~8t^ :thiffftometowrY.DisirMC^v>'':•''^T::;:W-.>'.;:.-*H*-\".•.:?.-*::•-•;.:the-rfej^<^JDfi&^ \'"•..^i^n£^. .:<^^ •::."AdWiii^t^iv^^i#$i|^j£ ....,'feiTfl-$^ '••<•>quirghiffl^ ..:•:•FotIuit^ Pursuant;io florida .Statutes 2*86.01,06,^thje;Gityi^^^^irls^'^d^piiblip that if a ^on/b'edaWto appeal ahy-cr^sidn rnacje^^is-$pu&Menoy or.C^mm.issjort ^ :hearing,he brshe^jiebd V<?cqrtiL<^fo ^^ purpose,affected person,may need toensure that aV«^ifpre«3d ofthe 'proceedings is ^mide.Wnlr^ •upon which the appeal istobe based!\•;-::;V 1/8 •"':>•••16-94/0HJ00667488M