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Res No 131-15-14470
RESOLUTIONNO:131-1 5-1 4470 A Resolution authorizing the City Manager to enter into a one-year agreement with FPL FiberNet,LLC to provide internet service to the City. WHEREAS,the City requires internet service and related connections to enhance communications and the performance of City business;and WHEREAS,FPL FiberNet,LLC provides the City with a sole source proprietary fiber based network to deliver internet and network transmissions to the City;and WHEREAS,Miami-Dade County ITD is the City'sIT maintenance and services provider;and WHEREAS,Miami-Dade County ITD will be upgrading the City's network during FY 2015 -2016 to an AT&T Switched Ethernet network that will provide the City improved bandwidth and redundancy while also transitioning the City to a new virtual server infrastructure hosted at the Miami Dade County Main Data Center;and WHEREAS,entering into the one-year renewal agreement with FPL FiberNet will provide the City the flexibility to transition to Miami-Dade County ITD upon completion of the new network design when the FPL FiberNet agreement expires.The expenditure will be charged to Internet Service,account no.001-1340-513-4632. NOW THEREFORE BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THECITYOF SOUTH MIAMI,FLORIDA; Section 1.TheCity Manager is authorized to enter into a one-year agreement with FPL FiberNet,LLC for network and internet service for an amount not to exceed $35,000.Acopyof the Agreement is attached. Section 2.Severability.Ifany section,clause,sentence,or phrase of this resolution isforany reason heldinvalidor unconstitutional bya court of competent jurisdiction,this holding shall not affect the validityof the remaining portions of this resolution. Section 3.Effective Date:This resolution shall take effect immediately upon enactment. PASSED AND ADOPTED this 1_stday of September2015. ATTEST:APPROVED: fcM$tifw*PA CITY CLERK "-<—^/MAYOR Page 1 of2 Res.No.131-15-14470 READ AND APF^evp AS LANGUAGEj<£GM EXE€UTjdN/rilCREOF TION Page 2 of2 COMMISSION VOTE: Mayor Stoddard: Vice Mayor Harris: Commissioner Liebman: Commissioner Welsh: Commissioner Edmond: 4-0 Yea absent Yea Yea Yea 4JLtiSoutlfMiami THE CITY OF PLEASANT LIVING CITY OF SOUTH MIAMI OFFICE OF THE CITY MANAGER INTEROFFICE MEMORANDUM To: From: Date: The Honorable Mayor &Members of the City Commission Steven Alexander,City Manager September 1,2015 AgendaItem No.:6 Subject:A Resolution authorizing the City Manager to enter into a one-year agreement with FPL FiberNet,LLC to provide internet service for the City. Background:TheCity entered into a three-year agreement with FPL FiberNet in February 2012,in accordance with Resolution #43-12-13600;copy attached,to enhance the performance and reliability of all internet circuits,while providing a complete fiber based system.Fiber systems have more bandwidth capacity,aswellas,not as susceptible to lighting strikes as copper based systems.Miami-Dade County ITD,the City's IT maintenance andservice provider,has performed ananalysisof the City's internet circuits and is recommending an upgrade that will provide the City with network transport and internet services over the upcoming fiscal year. The new network design being implemented by Miami-Dade County,will leverage the scalability of the AT&T Switched Ethernet (ASE)network service,to scale bandwidth up or down,add new sites or change features in near real time. TheCitywill benefit from the improved bandwidth and redundancy of the dual hub architecture for City Hall and the two remote sites.Miami-Dade County will coordinate,schedule and perform network installation of the new AT&T network services that include actively monitoring the AT&T ASE network circuitsand performing repairs 24/7/365. Miami-Dade County isin the process of transitioning the City onto new virtual server infrastructure that is hosted at the Miami-Dade County,MainData Center located at 5680SW87Ave.Thenew network design being implemented by Miami-Dade County,willprovide the Cityof South Miami with the network bandwidth required to access the City's IT hosted infrastructure at the County's secure Data Center;perform data backup's,and deliver high speed Internet Service to the City seamlessly. Miami-Dade Countywill establish amigrationplan onto the AT&T ASE network circuits,testing and transition of service will occur prior to the final month of the 12 month FPL agreement.Then during the final month Miami-DadeCounty will coordinate and schedule withminimalimpactto the City of South Miami the transition onto the new high speed AT&T Switched Ethernet Network service. hhVM',Soutlf Miami THE CITY OF PLEASANT LIVING CITY OF SOUTH MIAMI OFFICE OF THE CITY MANAGER INTER-OFFICE MEMORANDUM Amount: Account: Therefore,a one (1)yearrenewal agreement with FPL FiberNet will provide the City the flexibility totransitionto Miami-Dade Countyat the endof the one-year period.The monthly cost to FPL FiberNet increased slightlyfrom the current $2,490per month to$2,860permonthasaresultofenteringinto the one (1) year renewal agreement instead of a three (3)year renewal agreement as originally proposed prior to the Miami-Dade County network upgrades. Amount notto exceed $35,000;$2,860per month The expenditure shallbechargedtoInternetService,account number 001-1340- 513-4632. Funding Restrictions:There areno reporting requirements or restrictions on the use of the City funds. Attachments:FPL FiberNetOne-YearRenewal Agreement Resolution #43-12-13600 &Agreement p/viaoiSo^o?-oooo^HCCSS fa** PcCC&ZS %1 2i g-S FPL FiberNet Ethernet Service Order Service Order Fax Number:888-835-9170 FiberNet Fax Server(B)FPl.com Customer Information 3CA(£<WSA- Account Name:City of South Miami Bill Account Number:500325 | OrderType:Renewal Quote Number: OP Number:OP-18749 Administrator Contact Details First Name:Steven Last Name:Kulick Phone Number:305.663.6339 Email Address:SKulickOsouthmlamlfl.aov Street Address:6130 Sunset Drive City,State &Zip Code:South Miami FL33143 Billing Contact Details First Name:Alfredo Last Name:Rlverol Phone Number:(305)663-6338 Email Address:AnverokfcsouthmJamifl.aov Street Address:6130 Sunset Drive City,State &Zip Code:South Miami,FL33143 Initiator Contact Details First Name:Steven Last Name:Kulick Phone Number.305.663.6339 Email Address:SKulick^southmiamifl.aov Implementation Contact Details First Name:Greg Last Name:Izak Phone Number.305.663.6320 Email Address:Gizakasouthmiamifi.aov Technical Contact Details IFIrst Name:Greg Last Name:Izak jjPhone Number 305.663.6320 Email Address:Gizak®southmlamifl.aov |Order Details (Service Description:Ethernet VPNPointtoMultipoint Desired Delivery Date: Term (months):12 Months Expedite Requested:•Yes $250/day Customer PONS:Customer Circuit ID: Date Sent:Supplement:(Version:| Jumbo Ethernet MTU: Multicasting: •Yes •Yes (9000Bytes) Value Added Services QoS:•Yes I Location Information Hub/Location A/1 Location 2/2 Location 3 Location 4 Node Activity:Change Change Change Physical Address:6130 Sunset Drive 4795 SW 75th Ave.5800 SW 66 ST. City,State,Zip Code:South Miami,FL33143 Miami,FL 33155 South Miami,FL 33143 Demarc/Room/Floon 2ndFI IstFL IstFL Site Contact:Greg Izak Greg Izak Greg Izak Site Phone Number:305.663.6320 305.663.6320 305.663.6320 CLLICOde: FPL FiberNet Circuit ID:87284 87285 87286 Committed Information Rate:20Mbps 10Mbps 10Mbps CE Port Type: CE Port Media: Ethernet Duplex Mode: LOA Responsibility: Demarc Device Power Demarc Mounting: Renewal Monthly Recurring Charge:$760.00 $750.00 $750.00 Non Recurring Charge: I,ho as 1.1( Value Added Services (Per Site) Hub/Location A/1 Location Z/2 Location 3 Location 4 MRC NRC MRC NRC MRC NRC MRC NRC Bursting: Route/OSP Protection:UYes UYes UYes UYes LAG Control Protocol: LAG Additional Port:QYes DYes DYes DYes VLAN Service (802.1q):•Yes DYes •Yes DYes VLANID: Performance Management Portal:(some restrictions apply) Total Value Added Charges: -------- Customer Instructions/Comments Please identify below any special offices andfacilitiesand911specialfacilitiesas defined under 4.5 of 47 CFR Part4. This isa12monthrenewalSOfor CV-87284,87285&87286,subjecttothetermsand conditions ofthe Service AgreemententeredIntobyandbetween The City of South Miamiand FPL FiberNet,onor about March 29,2012. D Agent: Monthly Recurring Charges: Other Monthly RecurringCharges: Total Monthly Recurring Charges: Agent: Account Executive: Accepted By: Customer Name: Customer Signature: p]By checking this box,Icertify www.FPLFIberNet.com/contact/ci ^7 Commercial Terms &Authorization $2,260.00 $0.00 -Js" $2,260.00 arlosi>adilli •Customer Referral Non Recurring Charges: Other NonRecurringCharges: TotalNon Recurring Charges: Agent Opportunity Number SalesEngineer: Date: Customer Title:d •Wholesale 0 Retail $0.00 $0.00 $0.00 Michael Browne <9/4//c Tp$stK*H,aL qw7-'/rDate: readand I aminagreementwith FPL RberNefsStandardServiceAgreementandExhibits.TheServiceAgreementcanbefoundat rcontact_us.shtml. Ifthecustomerdoesnothavea SendeeAgreement(MSA/SA)with FPL FiberNet (FN)atthe time oforder,FN's standardMSA/SA willgovernservicesuntila MSA/SA isexecuted. Pricing andpaymenttermsaresubjecttocustomercreditrating.Fees incurred by FN attherequestof customer,including butnot limited tocrossconnectandmapping fees,willbe passed onto the customer with a 10%administration fee. AllMRC and NRC pricesarestatedinUSdollarsanddonotincludestandardtaxesorfeessuchas,butnotlimitedto,USF and/or CST.Othertaxesandfeescanaddbetween 20%and30%to the final billed amounts.Customer mayIssue one revision tothe Service Order (a"Change Order")without charge prior to acceptance.Anyadditional Change Orders maybe subject toan administrationfeeof$250perChangeOrder. Customerisresponsibleforprovidingcolocation rackspace,ACpowerbackedbyUPSandclearanddiverseconduitaccessfromthepropertylineofabovelistedsitestoCustomer's demarcation pointwithinthe building.Customer agreestoassistFN in obtaining the right to install the FN Facilities (asdefinedinthe MSA/SA)onany premises ownedbyathird party,andto payallcosts incurred inobtainingongoingrightstoaccesssuchpremisesto install,operate,repair andmaintainthe FN Facilities.FN requiresthatCustomerprovidesaLetterof Authorization (LOA)from abovelistedsjtesTByilding management's and/orownersgranting FN permission to deliver services to Customer withinlistedsites. projfecj^to form,language,legality and execution thereof: ;Your connection.Our responsibilit wO Order Acknowledgement •Acknowledges receiptand acceptance ofyourorder •ServiceDeliverySpecialist introduction,schedulingofsitesurvey and final confirmation of order details •Forecast date in which service is estimated to be delivered •Obtainment of property management and permit approvals •Construction phase timeline •Coordination and scheduling service installation •Notification that the orderis complete and ready for service r % PPL FiberNet; rc^^itj FPL FiberNet DIA Premium Service Order Service Order Fax Number:888-835-9170 FiberNet Fax Server(5>FPLcom fitceSS 2"?3*? Customer Information Account Name:City of South Miami Bill Account Number:500325 Order Type:Renewal Quote Number: OP Number:OP-19663 Administrator Contact Details First Name:Steven Last Name:Kulick Phone Number:305.663.6339 Email Address:SKufick@southmiamifl.aov Street Address:6130 Sunset Drive City,State &ZipCode:South Miami,FL33143 Billing Contact Details First Name:Alfredo Last Name:Rtverol Phone Number:(305)663-6338 Email Address:Ariverol^southmiamifl.oov Street Address:6130 Sunset Drive City,State &ZipCode:South Miami,FL33143 Initiator Contact Details First Name:Steven Last Name:Kulick Phone Number:305.663.6339 Email Address:SKulick(®southmiarnifl.aov Implementation Contact Details First Name:Greg Last Name:Izak Phone Number:305.663.6320 Email Address:Gizak<a>southmiamifl.aov Technical Contact Details First Name:Greg Last Name:Izak Phone Number:305.663.6320 Email Address:GizakOsouthmiamifl.aov Order Details Service Description:Dedicated Internet Access -Premium Desired Delivery Date:ASAP Term (months):12 Months Expedite Requested:DYes$250/day Customer PONS:Customer Circuit ID:87287 Date Sent:Supplement:|Version: Service Details Routing Type (Protocol):No Routing DIA Interconnection Type:iRouterless,Customer Firewall BGP Routes:ASS(s):| Reverse DNS:DYes Forward DNS:pYes IP Address Details IPv4 FPL FiberNet Allocated IPv4 Address Space(Form Required):•Yes |Customer IPv4 Address Space Advertising (/24 orgreater):pYes Additional IP Block Requested:| IPv6 FPL FiberNet Allocated IPv6 Address Space(FormRequired):IDYes |Customer IPv6 Address Space Advertising (/64 orgreater):ID Yes Managed Services Details Managed Router:DYes NAT:IfStaticNATisrequiredpleaselistprivate IP Addresses in comments section of this service order DHCP (PrivateIPsOnly):If Customer defined DHCP isrequiredpleaselistprivateIPAddressPoolin comments section of this service order Location Information Hub/Location A/1 Location Z/2 Location 3 Location 4 Node Activity:Change Physical Address:trt\o 6oas<?+-or. City,State,Zip Code:mnm\sn a*m Demarc/Room/Floor: Site Contact:Greg Izak Site Phone Number:305.663.6320 CLLI Code: FPL FiberNet Circuit ID:CV-87287 Committed Information Rate:50Mbps CE Port Type: CE Port Media: Ethernet Duplex Mode: LOA Responsibility: Demarc Device Power: Demarc Mounting: Renewal Monthly Recurring Charge:$600.00 Non Recurring Charge:$0.00 Value Added Services (Per Site) Hub/Locat on A/1 Location 2/2 Location 2/3 Location 2/4 MRC NRC MRC NRC MRC NRC MRC NRC Bursting: Route/OSP Protection:DYes •Yes DYes DYes LAG Control Protocol: LAG Additional Port •Yes l~|Yes DYes DYes VLAN Service (802.1q):DYes •Yes •Yes •Yes VLAN ID: Performance Management Portal: (some restriction!apply) DDoS Mitigation Services: Managed Security:•Yes •Yes DYes •Yes Additional IP Block: Total Value Added Charges: -------- Customer Instructions/Comments PleaseIdentifybelowanyspecialofficesand facilities and911special facilities asdefinedunder 43 of47 CFR Part4. Thisisa12monthRenewalSOfor CV-87287 50Meg VLAN InternetAccess,subjecttothetermsandconditionsoftheServiceAgreemententeredintobyand between TheCityof South MiamiandFPLFiberNet,onor about March 29,2012. •Agent: Monthly RecurringCharges: Other Monthly RecurringCharges: Total Monthly RecurringCharges: Agent: Account Executive: Accepted By: Customer Name: Customer Signature: ForRetail Customers Only 0 By checking this box,Icertify that Ih; www.FPLFiberNetcom/contact/conl Commercial Terms &Authorization •Wholesale •Retail $600.00 NonRecurringCharges:$0.00 $0.00 Other NonRecurringCharges:$0.00 $600.00 Total Non Recurring Charges:$0.00 Agent Opportunity Number Carlos,(Carl)Padilla Sales Engineer:Michael Browne Date: Customer Title:C/4*-/ft/b^/HrO^ rw<».d ^y n ''^SDate:°l^(1^y/i tn agreementwith FPL FiberNefsStandardService Agreement andExhibits.TheServiceAgreementcanbefoundat ifthe customer doesnothaveaService Agreement (MSA/SA)withFPL FiberNet atthetimeof order,FPL FiberNefs standard MSA/SA will govern services until a MSA/SA Isexecuted.Pricing andpayment termsaresubject hi customer credit rating.Fees Incurred by FPL FiberNet atthe request of customer,including butnotlimited to cross connect andmapping fees,will be passed ontothe customer witha 10%administration fee.Customer mayIssue onerevisiontotheServiceOrder(a "ChangeOrder")withoutcharge.Any additional ChangeOrdersmaybesubjecttoan administration fee of$250perChangeOrder. AllMRC and NRC Prices arestated InUSDollars anddonotincludestandardtaxessuchas,but notlimitedto,USF and/orCST.Othertaxesandfeescanaddbetween20%and30%tothefinalbilledamounts. Customer willprovide rack space andpower freeof charge to FPL FiberNet along withdearconduit access from the property lineofanyofthe locations listed onthisservice order totheCustomer's demarc within the buildings. AC power provided byCustomer should beUPS badced^FPL RberNet requires that Customer provides a Letter ofAuthorization from Building Management and/or owners granting FPL FiberNet permission to deliver services to Customeratanyofthe locaupqi listedonthis i language,legalityand execution thereof: ;Your connection.Our responsibility. m>* ^1?(.r\ •Service DeliverySpecialist Introduction,scheduling ofsite survey andfinal confirmation of order details •Forecast date in which service is estimated to be delivered •Obtainment of property management and permit approvals •Construction and network integration phase timeline •Coordination,scheduling and service installation •Notification that the order \s complete andreadyforservice RESOLUTION 43-12-13600 AResolutionauthorizing the CityManager to enter into a three-year agreement with FPL FiberNet,LLC to provide internet serviceand to replace existing network connections at Parks and Recreation,Public Works and CityHall. WHEREAS,the City requires internet service and related connections to enhance communications and the performance ofCitybusiness;and WHEREAS,the City currently hasa network that is not sufficient to handle the activity andtraffic;and WHEREAS,FPL Fibernet LLC offersafiberbasedsystem that will increase the capacity and performance of the network whileprovidingacosteffective solution andsavingsbeginning inYear2 of the agreement, NOW,THEREFORE,BEIT ENACTED BYTHE MAYOR AND CITY COMMISSION OFTHE CITYOFSOUTH MIAMI,FLORIDA: Section 1.TheCity Manger is hereby authorized to enter into a three-year contract with FPL Fibernet,LLC andcancelexisting network agreements to upgrade and increase the performance of the network. Section 2.Severability.If any section,clause,sentence,or phrase of this resolution is forany reason heldinvalidor unconstitutional bya court of competent jurisdiction,this holding shall not affect the validityof the remaining portions ofthis resolution. Section 3.Effective Date:This resolution shalltake effect immediately upon adoption. PASSED AND ENACTED this JilsflteV ofFghmary 2012. ATTEST: CITYCLERK READAND APPROVED AS TO FORM, LANGUAGE,LEGALITY AND EXECUTION THEREOF APPROVED: MAYOI COMMISSION VOTE:5-0 Mayor Stoddard:Yea ViceMayorLiebman:Yea Pg.2 of Res.No.43-12^3600 Commissioner Welsh:Yea Commissioner Newman:yea Commissioner Harris:Yea SERVICE AGREEMENT Thra SwiceAflmemBn!(tefiether wlharw annexes,Addenda find exhibit*attached hoteto {tha ^oivfce E^fc}.wltej^^te^Into IV wd baftwmm RteSofc UO.fWI wcl the custoirrer fctenHdod below f§i^w^ii|agBtw J^W.to^^Q-^^5Sg2Rrt^?11 J^S?senses pfovfcted by Rfto accortanco wife,ami pureuqni to.one or mom FN 8ertfc»(WW*(W*or'SOT)executed #fa Pairtfes^mvteBsl.R*to-•«-»--~*-t^Aif OAK.-—*•*-«»»---'-AiMiBMii^Nmt*MMul BML.i.^mDmmMi/ii Internal nmfta|MQ J ——""—avdtteftcd of dcufcl 80%sirtiiftltted 1 CuUoretr City of South Mtomj dbanamo #«ny) I account onProvider's Internet portal andaccepted by Ptovftter shall be corwktered as Billing Contad AlftiadaRtoml Company KinngName ,.Same Toil Flee Bffllng Nemo __________ BBHftg Contort Phono «30 Sunset Drive Address Chy fioulhMlirrl StateFL 2(P 23193 BY SIGNING BELOW THE CI .ACKNOWLEDGESAND A0REE8: AUTHOBITY TO BWD THE ABOVE Carmen M.PerezF President Ihkd ftftily «ndaram4l8clla(D aintttfanaa «*ai] oataltt1j!to:any doigBttto offbittciio loctflon;and j^wtU|U»d:ff -* to Sswfces inorto any Son^foorjtoman;- QstttadbuatiujiaOuU bactoredbyFNora Sanicsaftijcry>]uittc^Qon;cttnittyortdtany cf^ww OnesIn •w pariftatfar lur(wicaon, "*emd «anua OuLtm may«teotnotto dSar r.osuntn/f or may btock _„intfytfBld^efmiow.ln CfKn*8«rvtotowirp«nitodor«£MilW«. brio Inih^apptlcabteSO,ant«itbftct.to*wli«fc%of anyttgtifntf to#««»*NwlB provWa the Sanriets of ctaar lha Senrtcaa to Im jwo&fed .d&aofty.to Cuttemer In accoidanca »*h Hik A$e*nianV«ty£efttcflEiWbHsattartad hdfBto,ind any 80 enttred Into foftha Ptyfffefc Iffoiariy laeaariFN donrartpmvtco «oma portfon oftha Servfooa (tecff,Cuetemer hfrnfarautaifaaa FNto Ad at CiBftroerfB aaart and ado contact wflh any tttnipanV?rtilch FN maydatlsniiB la to sett dtamai&i to pnwfcfa any pwf on or mo Benftaaa dnaotty to Ouramiir.fci bur anavert,FN vWB (mom to Curionier oonaqfldtted innfeae tor oU pontone of tie Baratoaa and ramtt wch paynontoat at*appropriate toany otor enfltyptevtD^eaypaittonoftoBtnnaat. Cu-sawr agiaaa to dbacl aQ toqtifrif*,anuai and dlipoiat renaaJIng the Soivicw taWytoFN.mAonjamtnta|atfataf*yto.^ notapply to oJnjrtnoa by ftatcmarofaaJtiofefcand oftank The pwfrtenofOarvfota toFNu tat forth to IMa toaamantdos&:itbLeanefflt£e aJoint unoartoklna «ffl» QutOTWT for ft©lumaWflQ of ^mf santisB'or eapaony to ead iwara,FN oom not twfartifca h OrtiAafoamant la mafco FK*BftMeaa avaliabla toanypanon orenlfty othar ftin Caitaaw* 0.EOUIPMENTANDFAGiniEO.to tt»avtiil Cuatosttfa oaa of tha 9anrkaa raauhia FN to pravMi aattaln aqulpmont,audi •ajutemant f^t ba tpwMfod to etch appllcaMa Barvtoo CxMalt Whatf InaialfatfMMIIttiaavaaaaa^farihaOarelffaa,toftodfeig toil not taltotfto catla,wWn».ocnAift»tacto, ftfeoomrnttatoillona.aJaolinBefity ifaatranla aqato^anli .and any aaaaafatod hiro^ftm(coffe^Iira^nIVftcU^te^°Rirniit^.f^li&atana^ttefanfrj^ ttHrtcwar*.ttotom1nn^.o>anto PNtoa jj^ttto antar toaRramliM fnwitfaia to tfrno fartoatattitfeiii rtpalF and/ar^taiiwfeca^aa lafloaatajd by FH.If tfia praptrty an wntch Oia ftaailaaa to laaatitf to twmad by a ttrtro party;ftto Aajmamanf aftaO no axpmaty ooottasam uponFlftaWny toaaawaaifahtof cntiyfifttaaafdprc^tr^ioprovMia^BaTvIcaa.CottoinaraoraaatoatiKlFN to aratotoB *•«W to baton lha FN PaoJUoaa onany Pranttaaaewnad by a atlrdpwty.Coatomar «0J QfoaapBy patay FN of any town ar Ihiaatonad aamaaa to m FacUWaa.Coataotar ail not rtaxata,raaafr,ar dftturb FN Fadln^aaathoalFN'OBfbr whaan aanaaat 3.WOTALIATION.FN affl neflfr CBatowar upon ceaiptoOon of toatattaganat too Oaivtoaa and tain laajaaal Cuatomat'a paiaatoalton to paampOy Matingtha SmteN.dtatoma?may atoat to pwDofpatawllhFM to totting Ota Bantota.Tn« 9tftfottwMu«»aiw»upMCwytoutoc1Fim ivWiotttCBttcaimiapartcTBatfo^crtwoOQtaatftasarvfeaandi6a(I)boatoaaa oapa aftor FN'o ImWioUonof DtoOanrfcoln thacaaaof oadtaatod totuntt aaoaaa aantoaa,and ouan oato ohitl Itafatnafttr ba laamad to ao tfto 'Varafaa Oaauaaneamaal Data";ptfeafaad,haanwan that any aannaaroMI taw of tha .Bantoo by Cwtomtr ahnrtaacaiatato thai Barrtea TO ABIDE BYTHETEHM8CFTHIS AQBEBtfENT;AND(H)THATTHE Vi JTUflEANDDAT ^M&kJ&&a®k «<»*** Commanaamant Datato avoh datt «l uaaaa.Aatfona by Cuatanw that imnuaanably pravantor daiayInatodaflaji or toattngahtU notba conitiutd to crttto a DataanbyFNargtoa n—toany au aradfta. a.TBBH.Tna totm ofthfa Aftaonwm f"Banrtea Tana"|tfcUl commanca ontha oatoat na faat alanittfna aat tortti abava anal afiaH mmatn to oflaat unto tormina^bya«»r>irtrupmtMr^ onaar Oacflao 10.tothaaataatflartBaiBartfcaTafBihibanntootod ora^tiaa wfeOa tarvtoa to atltl ba&v pfotidtd imtfw any 00.tha Baratoa Tatn aball mtomafieafy bo doamad axfcwttd far tha dimflloii oftoo provatfon ^t auafi aanaea,butduring aoeo awmlon l»ateiiHif ana»notba aatfttodto aabmttnow 60a,or antond iliatan*ofany axltflhg BOa fdtbo^thaprtorwiftbincoijacntaf m rnlhaafantthoionMaaplraaduitBflthaSfridcaTrrmaiid^ Ordar tiito tonot ranaand by mutoalconaaiil ofboth partiia,thantha 60 ohiQ raaawrano moialitomuntft bailo until lha and of Bui Baratea Tarm antaaa caiioilad^ato^jitftyuponihmyWoayaiaftto^ 9.PAVHttNT.Cuatamaragraaa to pay afl uaaaabaaad Wlttag along vjWiany monthly rocanfng ebwgaa f MRCai.Nan Bacurrlng Cbatgao f*HRC8">and Monthly Voluma Commtmant ?UWCr)aat terth In aaob BO (cotttcthraly, "Bawteo Chaiaair),Cuatamar ahatt to raaoaniBaa forand ograao topayall appffciMi Eaoaral,atito andlocal taaaa«faaa*aaaaaamanta,aoitbatgaa or atfalnonfi ahaagaa taipoaad byany cagulotoy or qoaaf^agntotory cutnarlty. Cmtenw and Provfoar ahaO cooparata In taatog att raaoonabta aefiana iwttMarytoffilnlmg^iOrtoa^afHytoraaomptfoflihoiiutn^ ar HibWoao,tootodfno too farnWing ofa ura^aroal aarilea «nrt^»terra.Tht tfRCaw^accnrabagornfinon to BarakaCamnaaaaaiantDato(to8uahairair datoaa to Cuatontar and FNmayograauponto writing),and a«l ba bHad monthly to advanaa.Tha NMo ami ba bOIad to to drat fmrotea aa• noiaoaonfng fadl Tna MVC wtU ba btflad aaah monththata airari Call aafato aata^antoaota^iaaje^bllladandtomm Faymanto ahaO ba mado by alaaboato tianafar aa nuduaffy agraatfiandaraduonoroora thanthirty(101 oayaaftartoaaii of totowlcaulmarart botmcaaat ona ond am>qaaiajr pavcant (I JBV|par monih»IT Barvtota «a alicomiRoad aaa laoojtof rmnptynwM of toaaM«n>aa80in«y taaonnaaaid, (fettothar m\Oa raqalrad topaya foamhaetk«fta In aflamonto appRoaofa mm of sarvlca to*ufcjaci to WaCMdJt aptfOttlto Itaoato dlaarajtev FN may'raodfa Coatomar to tnakaanadininca paVroeht of ana(1)motrWiHRCi baAraatfateartoptoyfaatL Aaadaio^tonfdlW^aoetptMttofajiySOoraaa towUm to FITo conmttttllon of »m%m «**•»^ttoto,«tw napitra cuttomtr to provhtor to a cash oapoali»or (8)anothar form of paymant atttufitca aooaptobto to FN {**,a (atttr of arao%Af atfch tima aa tna provttfonof SarvtoaiaftiatenitF totoiartnataaV to batoca ofany coahaapettt toot atotraitaa.aattfttad agalnatany amourta on**to F|q wtR ia rafunoad, tagatoaJltoniyTntofaatmatn^ 0.KUWOCmPUTeB.AIln^nartfcBlapBtotooaltoadBafairjalaiigi^ ooniptatodootmiairiatlon mot ba aotonnad toiar»igtogau^afito|»«aiiantof an amaonto doa or,ataatiatlvaty,0 Coatoaaw baa ainatdy pahl (to favatoa* OoatomttahaflrawaijttyWtilwBiTdayoo^ aBono Fall Dtapttto ragaraTng aoan tovatoa«and daaiimonttBoH tharcof, -"—'-»auafi Invatoa avNI tw oatwad oanaei.Nellttoattaii intdl «jmpttta AUTraMooFTHto aoitBxwfrjftairaiMPfficm '^CWTOMBTOMrnAU v> notUfciBnn and ccwpltla doctimantanan ol tha Bona Ftde Otaputa,and to parlfwrrfll promptly erfo^ar^^FN may.In good fatoYand in tta aoiadfrcfttfon,reqoait additional aupporUag documantaftan or wjwt Cuatomtrt Bona FJtfe Disputeaa Inadequate*If FH rejaeteeachBona FTc>Dlaptitey FNwUJ aa ootKyCtfrtoman II FN dafarmtniathatthe Cuttomw ta andtrad to cradttecr idjuttrrianta tortotftaaooiagaa purauam to ptovtalbneof eppttoibla Barvfee ExnlWta than FN will efadtl Guatomar*a Invoicetor aueh amounton to nam apfMopriate billing cycto.Aa uaad herato a "Bona Fda Otaputa9 ntaanaa goad Oattto aaaartton of•tight,claim,MHng aajBafmant or creditwWchCuatomar feteonibsy banana ittaatititiatfto ondar to Agfaamam. A Bono Fhfa Oepote than not Irtriuoa aetoai eaJla mad*by Cuatomar or tfnouthwl^thJrdp««ai(a<g,<rnajdafnttcito). 7.SUPPORT ANDMAINTENANCE.FN will pietfdfreiippoitand mafntenanca to Cuatomar toaoaordanca arftti tofiapport and Maintenance TctmaCStAte)")aat forth to to ajpptofcja Seretee E*Ybtt(e>mtaiad to aaoh apactffe fler&e Aahftoh ntoy beamendedfrom toe to tone).SLA atodttodueto Cuatomar ehatt llreito oMtotecJ tjwn amy mo^tftiax aarmml amniol FN*Application of creditaby FNabaftnot walva CwetonMfa ob«gaiteti to payanyremainingbalancaa or (uturaamowrta* 0.WARRANTY ANDLIMITATIONS,a,FN mmarita that to Bawteaa will matf toifipsdtottonreet toft hi tha fiOaend any associated Barvfca Exhibits fl thaSan^baalail tontaataudi Bpoclpoafiora,FN wfllpnwto airportandnalntananoa toCuatomarlnaccoroanoovrffli each81A E«t>8LAwtJ be eJIeaawpjn to:ttrat day of to ntoaSh foUowfnfl lha 8an(aa Cothmeneament Date.b*THECREDIT CALCULATIONS SETFORTHW THE 8LA SHALL BECUSTOMER'SSOLEAND EXCLUaiVEROtEDYlNTHEEVB^T^AMyBREACHBYFNOFAWARRAWTY CONTAINEDHEREIN ON AW IOTERRUPTION OR FAILUREOFTHE SERVICES TOMEBTTKE8P£CB^CATT0N8.THETOTALAMOUNTOFCREDITTHAT WIU BEEXTENDEDTO CUSTOMER ASARESULTOFFN*FAILURETOMEETAN SLA SHALLBE LOOTED TO100%OFONE «)MONTH'S MRCa FORANY 8JNGLE MONTHLY HLLWGPERKttL c EXCEPT AS SETFORTH (NTH 18 SECTIONS.FN MAKESNOWARRANTIES REGARDING THESERVICES,FACILITES OR EQUIPMENT PROVIDED HEREUNDER,EXPRE68OR IMPLIED,ANDALLOTHER WARRANTIESWITH RESPECT TOANY SERVICES,FACILITIESOR EQUPMENT PROVIDED PURSUANT TO THIS AGREEMENT,WHETHB)EXPRESS OR IMPLIED,INCLUDING,OUT NOT UMffED TO.ANYWARRANTYOF MBWHAtfTABHJTY OR FITNESSFORAPARTICULAR PURPOSE ORUSEOR NOWNFEWGMENT.AREEXPRESSLY DISCLAIMED. 0,laWATION OP UABIUTV.THE LtftBfLtTV OF FN (ORANY OTHER SERVICEPROVIDER FURNISHING ANY PORKONOP THE SERVICES)FORANY DnEWHJPTrON OR FAILURE OF ANT SERVICES FURNISHED PURSUANTTO TWO AGREEMENT SHALL BB UWTED TO CREDITS DESCRIBED IN SECTION fi<b)ABOVt;ANDIN NOEVENT8NAJJL FffB LUBFUTY FOR AITYCLAIM,LOSS OR EXPENSE imDER TrSB AGRKMEMT EXCEEDTHE BUW ACTUALLY PAID TO TO FORTHESEfWCES GIVING r^TO «ttH CLAIM,L^ NO ACTION OR PROCEEDING AGAINST FN SHALL OE COMMENCEDMORE THAN ONE YEAR AFTER THE SERVICE IB RENDERED.FN SHALL NOTBB UAOLE FOR ANY fhTTEIWWPTIQN CAUSED BY ANVACTOROMRbMONOFANY OTHER8ERVICE PROVIDER FUHN»WNQ ANYPORTTON OFTHE BERVtCEB.FN SHALLNOT gE UABLE FORAMYDAMAGES OM LOSSES DUBTOTHEFAULT OR NEGLIGENCE OF CUSTOMER,CUSTOMER'S FAIUIRB TO FULFBX 118 CSUQATIONS,OBDUBTO TrB FAILURE OR MALFUNCTION OF CUBTCMBt. Phvvi&EDeQumMErfroRFAcujTmrasiu^ DAMAGE TO CUSTOMER'S PRFJBBES UNLESS CAUSED BY THE GROSS NEQUQHCCE OR WSXFtIL MtoCONDUCT OF FhTS AGENTS OREMPLOYEES, NETTHBRPH NOR ANY OTHER BERYfCE PROVIDER rlJRWSHINO ANYPORTION OFTHE SERVICES BHALL BB LIABLE OR RESPONSIBLE FOR ANY FRAUDULENTORUNAUTHORIZEDCALLS ORtGJNATOIQ FROMCUSTOMER'S PREMISES OR THE SERVICES,ONFORANYERRORSOR QfBattDNS OF fHREttfORfUBTOCGB.INNOEVENT GhULLEITHER PARTY,ORANYOPFN'fl SUPPLIERS OR CONTRACTORS BE UAHLE FOR ANY INDIRECT, CONSEQUENTIAL,INCIDENTAL,OR SPECIALDAMAGES,HOWEVER CAUSED ANDREGARDLESS OFTHETHEORY OF UABIUTY ASSERTED (WCLUmNG NFmiOBXCB ORTORT)ARISINGCUTOFTHIS AGftEEMEItT,OB AMY O^RViCESV FACtUTliS OR taUIFMENT PROVIDED HEREUWER,EVBf IF SUCH PARTY HAS SEEN INFORMEDOFTHE POOBioGJTY OF SUM DAMAGES, CUSTOMER AGREES THAT THE AUOUNTS PAYABLE HIREIWDBR EV CUSTOMERARE BA8BO ffl PART UPON THEM LgOTATWlO,AMDFURTHFJ! AGREES THAT THESE UMfTATTONS Q^fAU APPLY EIESPTTE ANY FAILURE OF EESEffnALPURFO«OTAinriJMrraj)fllMSflY.CUSTOMER OSilOATtON TO PAY NRCS AND MRCS,OR EARLY TSRMWATTON OfARBEB OUftBllltfIBB THE PAYMENT OF COWTRACT OBUDATIONB ON DfflECT DAMAGES AND BJ NOT ARTCTBDEYTrffiUMITATlONgi THIS SFXTIOM.FORTHE AVC1DANCB OF DOUBT,BOTH PAHTK3 ACKNOmJUGE AND AGJtEE THATALL THtRO- PARTY UUMQEB FORWHICHTHEOTHER PARTY NAGAN INDEIRoTY OSXIGATION UNDER TUB AGJtEHBBIT ARE DIRECT DAMAGES OFTHE WDEMROFa£DPARTY FOR PURPOSES OFTH»SECTION. 10.TERMQMTION.If a&ter party dafaaKa In lha paitormanoa ofany mttanal provlitof!of thia Agraamant lhan to nun-dafcutttao ptrty may aaak anyand all nmadtoa auaQabnt at tor andlar eajdly.aasapttathaexternany aueh temody fa apadRea%Smiled a?pmWWad by m AgiaoinaRtand ntay ghra wrEKair natfea to to cxfauMne party thai Ifto dafault lanot cumd wfthto iwr(10)ctaya pi thaoata ofa Dayman oafault by Cuatomtr)or tf%(BO)daya rjn thaetae of o non-mcnetan/ oaltiAbyamtarpaity)toA9aafnent a^batannlnatad.lnhonafMfaftmtlno party gtae luah nottea andthedatoitit tonotcorad during to appfloabta eoni paitod,Ihm tha Agreemont shall autcmoikially tfi/mlnote at the end at tot paned.FNmay aaapand thaServfoesbetweeneuchHmothat Customr nxaiwaa a natka ot monatary oatautt and such too IhQt Ciwtoraor cures ^taid Jdafam R FM tefmfrwtea IWs Agraamant aaa reoill ofany uncored dafautt ol lha Cuatoinar or If Customer tormtrwtet SaMea tn a manner notpermuted namwufor,Cuatomar aha!)pay,aa UojuUited dunagaa andnotaaa penoBy,to aura of to febanag:(I)100%of any nuuaMno Banrtea Qtanjaa for to ramahibtg monto of to SanaoaTmrn p(ua (ft)sfl peatdue btHnoaadue indar OtaAgmomaiuamleriychafDaaofaMrdpaitypR»lder providing any portion ofthaSarvtooo. 11.RWIWCnONS ON USE.Cuatomar agraaa that It ahtll eblda **FNy AccaptahlaUaaWltyiaariiaybaperlodteaflyravtaBdByFlt Notwtthataotfng any aonvary proafaton nataln*FN reiarvaa to rightto auapand Garatca Or ttrmlnata thlaAgraamant vrttout noflee,airman orothi«wJBa(iJ a*rytlmo FN ha» to tight to tannoiaJo to Agreamant;<»)whanaw raqufred id pnbkit FN'a netMh^offaeJtttB^aiuXfar(!mah^^ or othamfaatniffioteften'.of Fira AcoaptaWa UaaPolloyfAUPL whfch to poatod onFN^wabanaww^Itbwrtatcom.Bfoiicu«Rg two Agrtanianf,Mtomar agraaa ta to tarmaof toAUP. It.(WffiMNIFICATiON.Ci^tcmtr agmaa to liraamiu^ind hoW harmawa FN, (ta paranL Wlr affihaiaa and their offteara,agenta,amployaoar eontraefara, atiaeoatiaotofa,aappBare,tortlaaa andrapraaanitiiraa(TNBn«ihia"Lfrflinana agatnat anyandat)thirdparty ctahaa of laaa,oamtcaa,UaWOty,coatand Mptaiaathiolutflngraaaontbieattoraeya'faaa end aapanaaa)lotoaitatttany audi claimla asawtad agatnatthaFNEnttttao,daatathfor ntemfetl^by raaaonof or retiming from mif cuetomtr faltoo to parform an obJigaOoTi ondar thia Ag»onmrc*aAYa*tto drlnej^ l»IKegaf or conetHafaa tjaoHganta or fntanttoal inlaconducL hi addltkm, 9to fitdemnt^FN Mrtittee>:rr.aBa.:aiiy aatel eiljiMrctpaity aifeJoaa «tr eapenlart aatoa]Beni vfotaUaa of FiTo AasaptaMaUaa Foftoy*legeidlaae afir4ittorifonawUhlntairt 10,roRCEMAJEUOT.FN'aaWUlytoprwWatoW fdeoV!lbt_:J—'— amartam,flbar ouia,labor aoflm nj actaof i ayanta or aotlon«_oufciIda of:F*fa raaaonabla ccatm!,Inabiding,without UnUtaUonj a,flraa,httw teanaa,aartouakaa,actaofwaror unlawmi aoteofthirdperoea,changaafaiap^ttcaMalaiaiindragtitalloia^orany almaar eatfona or aranta fVefaarnfaitra^.FN ehaU not ba raaponalWe ta Cuatomar lor any laOure to prowfda the Barvtoae daa toa Foreo gngrara. Cuatamar abatl not ba llabta far Barateo Obargaa din-fog any Farce Mijuaa padedhi nhteh FNla imaWato provJdaSatwtoa. 14 Ih^lKSB,Natfaaaraojuaadbyt^ dalrvarad by hand daliaary or to USPBadftaaaadtotoadAaaaeaaatrorthon to SO,aoitaga or aaffaary obargaa pr»pafa.Nottea ahafl bo daamad gtuan upon denary,II dalNarad by hand;fourr4)btiolna«aa^ato»iiataBdapoaBad m tha US.Matl aa Krabemna;or ooa (f|buatnaaa dayaflat oairaalttag w»a nationally racogntoad omjmlgWdathfary earvlaa. 10.ASSiaNMENT.Thla Agraamant ahaNbobindingupontha panto and totr fftpaeltve aoccaaaoiaandaaafgna.CBaoHnarahfltnotawtoar.oilttwtea banafar Ha rtgata Iwaondar orany tetewat fwroln adttottt to sifor vamaa conaant of FaVadiMt «toent atnO not.be uomatonahly *£1that$pfovtoo\ howararr twtWMIn tft!a|n»^g^ati^from camfocttng a cretfh: favtaw of any propoaad aaiTgnsa oafng rwiHthwlinintiory ota^tHwittlhaaa 10.THUD PAHTY BENEFfCIARIEB.Enoapl aaeatforth In Saelfana 1and to harafo,tbhi Agraamaat ta Intendedaoa^forthabanamoftoFarltoNratatnd iio<hltigcomiaitdfcaiefna»abg cara ajtm rafaranoa to,orany HabUHy to,or airybariMttfor.ariy Paraonnota Potty to tine AgieenMnL t7.APJTmATFJNATOVERMNO LAW WAIVER OF JURY TRIAL.All ahUme an^ngwto*O^Agraaimiitah*nberaaol«adbyorb»rmtlw ralee naiaiatly agreedopen betoen to ParHaa.Tna ajbtofor ahail oat ba aatorlaadtoaaninlinjnldaadiniagavoroi^The anVtraflon «IIf be baM hi Miami,FL.Notrtthalanalttg to foragc^ig,e!a!raafor pndhrimary Infonctlta raOaf maybe brougM toa aa^or tadarat court hi to IAM«atoaoaatfeiftUlB«ffi8torpa^a^ raajeaatan trtUtratlon pjooaatog,eoatomar ahaH pcowpjtyptoaait disputed and wtthfcelCamoimie,Ratiy;-'or an on*gotng baala with an tre*opendontil*d toaboveoaatoar. toaaaaroarto^i^'toMiAaTtfto^.__canfUotolIawprlnc^toa.Ain/e3ae*jlasN«BlfogtoDty^^ ahaOba oonoualad n the atete or todataf coorto of to Stato of Florida, i aftefl bto plaea In toCftcWt Ootnt tor Dade CotoyarFalinBeaob akto,to Urtod Btato Ofatrlct Court for the Boatom DJatrtai of Ftoflda,arauehother RorMa looatlon orforum aff at FNla efaetou IN AMY LmGATION AJUaTNO PROM ORRELATEDTOTHIS AGREEBlEIIT,THEPARTUS HERETO EACH HEREBY KNOWINGLY,VOUttaTARILV AND BVTOTIONAU.V WAiVOTrttRlOHTaiACHMAYr^ETOATFaALbTJUrWVr^ ANY LmQATtON BASED HEREON,OR APJBBRI OUTOF,UNDERORIN CONNECTIONWITH TtOB A0REEM1HT.TttB PROVtajON »A MATFJBAL WDUCTMENTF0RTf«PARTnWTOB/lTERINTOTHiOA0Pa AUT«aalOFTH»aBjtajDiij|r,ganw CUSfOMEA9i ^ ML ATTORNEYS*FEES,to the event ofany Had tn relation to tola AgjeooMet,to era* latum bom tonon-pnwatttngparty laaaanaMai oaartoi ejhttiefien oaata* orother lagtl eeflon party ahaU bo anttJad to "•aaaJfaaaenaMe 19.REGULATORYCHAHGra.foto*ri9ito!a^ctonge:to^ ragafaifene*dactecna/ntieaopa^eto iteoed by toFadarel Contmimtarttana l^minfairtoiii oettol>^ turimncuaaNor oinaf.goaa wmaffiai or.njnii.gowamminiai antuy.ni.vftitguiaiofy Rtauhajnan^thatmatarWIy bcreaaaa to eeataofGetvteeepravtdtd by FNi FNraaarm tortoht to paaaany audi tocnnwadooabithroughto Cuatomar 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purpote of imufitonmg to Bontoa purohated imoar.lhl^Ai^aonantandce parmRted by taw.To tooioWtotoxfaffil^tooc*ato*ctt nuajonjer,W may tiaftand atoo GPW for to papeee at raataifta oammimfeaodojt^^FNaMS OpWnNotfca.FNntorfBOtonglrttoaaaroap^ FHoFMOMietopJBanaJttitBtoarp^ 21,MIW»lANEpu^Thla^jratmaTrt amandmanta ajgnad by botb ptrtto,aawajl aaanyappHcabla Tfasm ehi& cooatitufa to partka'onto andtotand&bj totaled to to aUjfaot mittarhireof and aftall aupereedn afi.pitor orat.w wrmen ep^aamanta,coromltmanta or uio^rattrtdtowwi^raaptcito^to Nrito to tma/Agiaam«r tectmfa on auoh tarma forming to 1^*0' un&ntandlfltt.fjione tf.cohltlttbetaatottairaHtBdo^orfofii^apattof tl^Agnan^^totoBoirfrtgoroVc^piaoao^totajnwoailBn^toelriaha^^^eto.i ^«-^l-»-••—-*^^-^--^ Wowmfflojivl^a^anau pr^ •«*~.Beiii^ofocaEpho..aiaiitepnoOpBO tnthtsa...Ttwtorma'ofervCtotomarp -- ttoAatoinaHi,TfiOBHo^bt . be fdr.to booaflt ofor antorcaablo by,any third party.Aoywhitoii (hat faprohnKedtoanyJiirtidlcttoriahari,nto aaoh tiMadWten,bataatonTaa toto aajaatofaoohigpffflB^ fatoo by.ettor partyaftell notba ooadnnajtoba a wahnrr Ofaw rteht«Rb lacttoajjyotortjnta^crfaHuraw Cwtonwana^aOtotf^ttfiMtorfght atmtofftytoa^^tmoandpaitoimtto^ wrrwis &i >~-»—-• '4 PibertMet; FPL FIBERNET ETHERNET SERVICE ORDER Service Order Fax Number:(888)835 -9170 FiberNet Fax Server@FPL.com Customer Information Customer PON& ...— FPL FN Service CV#: .... CKRCode:BANS: Customer Names Cityof South Miand 8R#t Customer Initiator Name;Hector Mirabile Ph.D $A Execution Date:Pending Address:6130 Sunset Drive IP/Ethernet Addendum Dsti Pending aty,State,Zip Code:jSouthMiami,FL33143 BiBingContact:Alfredo Riverol Customer Initiator Phone:(305)668-2510 Bfflinj>Address:6130 Sunset Drive Customer Initiator eMail:HMirabfle@80utbmiamifLgov Cfty,State &Zip:South Miami,FL 33143 impiamaBtBtor irotbefman Initiator David Radunsky Bffllng Phone:(305)663-6338 fon^IenuBitator phone 786.26L9S93 BiffingFax:(305)663-6345 fiwAwn^qtater ^MrH drandunsky@intldata.com Biffing eMail:Ariverol@somnrniflrrnn.gov Customer Technical Contact:David Radunsky Customer Technical Phone:78&261.9593 Customer Technical Cell:786.261.9593 ':".'Customer Technical eMail:dranduM^@uitMata.cora Order Details | Order Type:New bate Sent:January 26,2012 Expedite Requested?I DesiredDelivery Date:February 29,2012 Term/VTA:36 Months ..:••".'"".'"Supplement:IVerstoir.1 Service Details Product T>pe:jEtheraetVPN :(Topology:(Point to Multipoint 1Value Added Services JUMBO Ethernet MTU ryes (9000bytes)QoS:|rYcs Metffastiog:rYes ..../...„..'"'i 'ii 'n'""i"'' 'Location Information Hub/A loc/Remotel Zloc/Reraote2 Remote 3 Remote 4 NodeArfiYlty;New New New CLUCode: Physical Address:6130 Sunset Drive 4795 SW7Sth Ave 5800 SW 66th St City,Sate,ZIP:South Miami,FL 33143 MlamUFL 33155 SooShMiami,FL 33143. Pemarc/Rm/FIr:2ndFl 1st''it IstFL thinning Name:CltvHall Public Works Parks Site Contact:Art Gimpeisan Art Ginmel&QD ArtGimaelson Site Phone No.:305.663.6320 305.663.6320 305.663.6320 CyKtomer*8 Circuit ID; Location's CV#: cnt:20Mbps 10Mbps 10Mbps Aggregate CIR:' TYPED TYes rYes FYcs PYes CEPortType:100Mbps 100Mbps 100Mbps CE Port Media:iWBaseTXttOOinyCATSe)100BweTXa00in/CAT5e)100BaaeTXjC100m/CAT5e) Ethernet Duplex Mode:Full Duplex Full Duplex FulIDupkx_ LOARespoHsihilty:Customer Customer Customer Demarc Device Power.120V AC 120VAC 120V AC Demarc Moiuiflng;19"Rack Mount L9"RackMoant WalLMosnt '-.'.•. Monthly Recurring Charge:$690.00 $675,00 $675.00 Nob Recurring Charge:$0.00 $0.00 $0,00 u.I=^=s w>ec*^~i*—> 1of2 Xf. Value Added Services(Per She) Hub/A loc/Rerootel Zloc/Remota2 Remote 3 Bursting: LAg Control Protocol: r Yes TYeV TYes r^Yes Additional Port (LAg)»ICB: VLAN Service (802.1q); TYes RYes TYes ["Yes r Yes TYes r Yes r/fts Customer VLAN Number; Monthly RecurringCharge: Non Rfecmrmg Charge: Critical Ordering Instructions /Comments Please identity,below any special offices and facilities,and 911 special facilities as defined under 4.5 of47 CFR Part4. Providershalldeliverone(1)EthVPLSnetworkwithRemote1beingtheHubat20MBandtwo (2}Tailof10MBeachatRemote2andRemote3. VLANIdforVPLSatHub location willbeprovidedbycustomerduringprojectdeployment Ihelateralcable from Remotes 1,2 and3toProvider'smetrois non diverse.Customeragreesto.provideorcausetoprovidewall space,andpower tree of charge,alongwith clearconduitaccess fromthepropertylineofRemote 1,2 anf3to Customer's demarcwithinthe buildings.ACpower providedbyCustomermustbeUPS backed.Provider requiresthatCustomerprovides or causes to provide anLOA(LetterofAuthorization)from Remote 1,2 and3 Building Management and/orowners granting Provider permission to deliver services to Customer withinRemote L,2and 3. Customer requests for this service ordertobe executed andbilledconcurrently asIt Iscpterminus withthe50MBEthernetDIA circuits being orderedonaseparateorder.Togetherthesetwoserviceordersrepresentabundledsolutionforthecustomerrequirements. Commercial Terms &Auth.Signature Customer/EPLFN Cfrnfidemial andProprietary ' fftheCtatoiiiErdoesnot haw Pricing am) paymenttermsaresubjecttoCustomercredit rating.lees incurredby FPLFBierNetatthe request of Ctetonier^dndnigbnt not Emn«dtocrossconnectand (napping fees)will be pasaed onto the Ccatomcr with a10%admtnbtraiton tee, F Agent:r Wholesale P Retail Monthly Recnindng Charge:$2,040.00 NonRecurringCharge: OtherMonthlyRecurringCharges:$0.00 Other Nob Recurring Charges: SFL FN Agent:Opportunity Number: PPL FN Account Executive:Carlos Padllla FPL FN Sales Jay Guerrero PPL EN Acceptance:FPLFNAcceptanceDate: Customer may bairnon©revision totha Service Order(a "Crtanna Order)without charge.Anyadditional Change Orders maybesubjecttoan administration feeof$250per Order. <r Page 2of2 P"U- FPL FIBERNET DIA PREMIUM SERVICE ORDER Service Order Fax Number:(888)835 -9170 RberNet Fax SeivenBFPLcom FiberIMet Customer Information easterner FONt:FPL FN Service CV#: OCR Code:BANS: GBtoraerNann:City ofSouth MUmi SR#: Customer Initiator Name:Hector MtnbilePhJ>9A Execution Date:Pending Addraes:6130 Sunset Drive IP/Ethernet Addendum DaiPending CUy;Stale,Zip Code:MS MtKri,lPL 33143^"BlSog Cbntaclx "Alfredo Biverol CbstotnerInitiator Phone:(305).«aWS10.....„„.BiBfagAddress:6130 Saroet Drive Customer Initiator eMalk PMfiBbUe@soiUhmlaniiflgov Cltj,Stateft Zip:South Miami,FL 33143 latptemeotatorirptberOTaB FnIHTltor DavidRaduvkr BU&tgPhone:(305)663-6338 Iniplenitniator^aDe I30SJ253-7677 Bluing Fac (305)663-6345 rmrito—wtftfltoy^Mqtl draitdimia(y®tntldata.coni .RjfHna _MaD:Arit^eraI@sbtitfn_JBrn1_Lgin' Cnitoxner Technical Contact:pavtd Radnnshy CustomerTechnical Phone*786J61.9S93 Custanur Technical Cell:7M2SISS93 ....•"."."".CoBtomer technical eMaO:irmjdtmflky@taildDto*eain Order Details OrderType:flew "".'•".•.-•''r Date Sent:January 26,2012 ExpediteRequested?Derived DtlmyDtte:Ptbnwiy29,2012 ItenWVTAi 36 Months b'nppkmtnt;jVendoo:| Service Details Product Types |Pcdfcated Internet Access -Premium Routing Type(Protocol):No Routing jDIAIttferconnectton Tjpe:|Routeriesjt Customer Firewall BGP&oates:•'••-•' Reverse DNS:[RYes D*Space Requested:Complete and define in IT forms Ferward.DNSj |j?Yc*.AWfe):"'.' FPLFiberNet Allocated IP Addre«Stacc(FQrm Required):[F&s t^oroer IPAiMibb Stance Ad«e^^IT Yes Managed Services Details (Only mi out thfa section when Managed Router Is chosen in the Service Detail*above) NAT ITStalfcNATIfl required pleaae list private IP Addceaies In commenti section oflots service order DHCP(PrivateIPs Ordy)IfCuaMncrdeflnrt DUCT Kmidred pkiic listprivate IP AdtiresaPool Id eonnoenta section of<«$service order Location Information .Hub/Atoc/RetnotEl .2toc/R«nwte2-,.Remote 3 Remote 4 Node-Activity;New '""•-••••—'•• CLU Coder Phywtod AddrewK 6130 Susjet Drive --—: . Orr,Sate,ZIP:South Allratf.PL 33M3 Dotbjc/Rjb/cTtj fttfijt."•""."'"'••"••'• BowJIng Nwng;CltyfleB KteCcatestj ArtGtHHicbOT ffltePfcinBNfcj m&&m% Cgetomerfe Circuit Ah Location's CVfc OR;SBMbps •—.••-.•. tesaseatoORi YYP&R I~Yes rVes TYes rYes CRPortTys*?IGOMtoa ' CEPort Media;MHBue^tiQu^lSe. Etf_CTBrtPnBtexMfidc rXdl-Diajtac.. LOARfntomttiDky:Owtomec DcmarrOevicc Power:tWVAC Demarc Mountbe:19"Rack Mount MonthfrJEtecBniiiii Choree^-$458.00 PfSf.BBS^Q^SOJ&O /f Paget of2 H Agent: MonthlyRecurringCharge: Other Monthiy EeomtngCharges: GPLFN Agentr FPLFNAccBptasce: Customer Name Signatory: Critical Ordering Instructtoro/Comments Pleasej&mtify bclow^ny specialofficesand fecflltiea,and911 gpeetaifeegtnea aadefinedunder 4-5of47 CFg Pari4. rovlderahall deliver EtbDIASOMB overVLANtoRemote1,Sendeewinbe kvndnalcd onlayer 3 {rltvwainto by provided by customer. Vl*i\N Ed torDIA service wW beprovided bycustomer dirr^project deptoyraenL; CustomerIsrequesting a /28blockofIP addresses.Allocation ofIPblockb contingentuponcustomerprovidingrequiredIPformand FN review of IPrequirements. T6ctoteT^_liabteft>JmRar4ot^ltol^vfder,.rnetroisnondiwn^Customer agrees toprovide orcause to provide wall apace,andpower free' sfcnar^alo^with dear coftdattBCc^ACpowerprovided by CttJtomcrnnst beDPSbached.Providerrequire*tbatCustomerprovidesorcausesto provideanLOA(Letterof Autborfctaiion)from Remote 1 tytlldlhgManagement andforownen grantingProviderpenntssbn todearerservicesto Customer withinRemoteL Past 9^ncr requests for this service order to be exec tacd and billed concurrently as Itis cotenntois with the 20MB ESiernet VPL8 Point-To-H Mdtfjrafr*dmrii_l>^Togetherthesetwoservice cmlaaTeprcsenta bmwllfidsolutionf^riiecustonttr rc^dreneatji, ^=aw m m _ji Cotnmerdal Terms AAtifoSigr*^^ Confidential and Proprietary -.._...._..^WSa«ka«bsBaMKanM«_ [TCbeOalcnierdaeioolbraaitSAwuoFJ^V&aHctai^Friddg&nd payawueecBBaresifl^eatoCiBlBflicrcreffltfBn^g.rebooted by FFLFOerNetu thereqoeiierC^^ mpotagfteg «&bcpftt»edoato the Cbit«n»rvUhpIO%adnitatftratfot»(_«. $450100 $&00 rjariosPadiBa r Wholesale NanRecurringCharge: Other Non Reenntsg Charges* FPL FN Saks Bng&teer: FPLFNAcceptanceDates Page2cf2 W Retell $0.00 $aoo Jay Guerrero ••evup/muag. it TMnlttOalOfMOMOfdJOM Service Exhibit SarrfoaEtWWA TotaooniinintoittBnt ttnanita*lon tmnaport tfnka an pfwridod batman twoar non.poMa fiat mast ata dMiflrtitnd rftnuuoatfoR polnti botwoen Prevftfar and Cuitomtf.Avrafibfllty hi inaaaunantniol At total ftno |ha Strvtoa li eponrthro whan nwajumd ovir a timaj parted cf 3Doorttaouthm daya. 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AvanailBy;Avtnabcny tslhaiiKaiurantid or$a to^parfodol SOcon*iQaft*doy*c?routtB ro orattirod to bo fecponrilve whan Ihota hai boon a foe*ofatonal,whan toopbtck tub coirfltm lhaobatnaJBon at aawjtifr afiorad tatonrfn,or whehthttnetwiHfcmoiiliDn^ PorlofTninooOb|Kllvti a)IfioatoraaoQeidb^BSbpaiQtntclittA tffoa c^oc^appGca^tcaplvfnonoo Orttomt^ojiulprr^orrftorlmiparatwa or fofci mtjuro do,oottacuti)la In tftat or pJaririodnw!m©wu»«^^ W BttError Ratto{a^maitorexofisdio4 c)J^oreneoif&JKpei^ d)Down««65oad0.09Hpeftart SavofiVBtomdSoconio (QE$)onamonftty baaa. a)8tfitor_fcmUoutty-niui©o*^ PortemanM ttjlttfteaafar SOMm^JMnrfty.>PB3 Cfi.M«TMW.Ethaiiff|J pud Wttwa A*TtniaaTiaimnnaafltdadrvaitorOn8arilDaa 1}MtotoraxoBedj^^5%dituBffi trfr<ri$o«&*ig$to^ QtBtfltOitancoa^DCFriB 070 uantopaflnirTiaifc IQ Tte dittA It conttderad tobo tnoporatte whenOhw haaboonatea of afpM whanloop bade Waitconfirm tho obaarvatton of aavaratv anajadaaaaftdatgrwJawttwriah^o^ ty U*oTorajB*^fe£9%tttiBrr^ w)DoeonoWwetdO/rOfl*^ v)StrvtoGjrfflmi^ a Thop*ftorrtnraabjac&r*atorOCW^^ Q.MMarajnaadsiKSaWtfit^^Tn%(^o^apc^«^ BttfirorRtto Cfi^rr^ara*cacd 1 k Itr1 iloataraxeeaa^d^Ettar.r^ fo)f^notffRja*tfftJ<M0£8aM1y^ v)8eirvk»CfirSm^*Inth8«wtot|»lrr»ry FtSumto mattt>tttnaiaw^ a Tr»njj*jnnineni«inuUwjaHya1a^ arriirivrttKttdaifvtea*iaac*a^b«lHft a Ur2oncy<RTD)aanulranwwtro 4 soma kitor-raatni iJ&aatntaratato o Anlibftir 29ej0B%(Mnprowartod8ofv{coyaaa9am o JRar 45ma o PaakatoaJwar*»aY4a*ffjnpr«oei94&rvl^ a *1afieMotiBjjftprB?ftaiajM Sanleapmrfdiaciiifomamwfflli^ iaun^oW(Vman^aiblalaaMoaJv TtoaarvteaKmufcn*antimalarial an tBiaointMil^andd^aaolr^ AaTWHttOPTraa*a«iiwm«rA«D>^ ^ nRuarrwiDocajjouavtit a)QuifanlflodtrTOti^riKrtDatp^c^Gift OUtrBjdoaiua^Djfo VPN wBlaaatftfl^ t)8oft.coCor«fmAy~Baori^hfuJIypmieotodtntiudMabtrtnotitoiifadtonDtt n^ •Ur^h^cfod^arvfoer. Sabcttd Optional Paaanaa (uttttortf tomoyappty •Pnaao^ftarajidrn^dhjo^h/^ •tfca^Fnjma;tfnjiattoaao&^ •VUN8wvioi?ida1P9nalMrvtoau^ •AddH^IOOcxirjOOMb^ «Q«iIy«iaBvlon.ilH%topjHj^ •Buntfroiijlw^ •u^tatrtiajfawtfrVra^^ Jfepwjc^nwoqad^ towwitw^piataatadOiivlua). •UtarioyfRTD)«tCn*p«rOp*ppbriadQtttolaltncy FfenwtAccoii «AvofteMKy aajM<UnafBitobjd8an(oa) •PaMOtOvtr***m«Urfn*aaM8ifv!oa) •StanrfartdnaAprtabnlnfl nianuawad. *rw*praw^aiaManiwth&fcajdlQ^^ a TteptrtarfTwiKoojacto a)toUflfy--fWtoTOr8tnte-M00% b)Malta art Nrniaannife c^?f[igao^(aO)c^cjaa<oarwcflth,'8a*tothttnjftaWtodrinrt^ aar*M.arforwJfoh(hnBEnfer^^ [TTt_aaVnriniiifTliafnii nfinrUnri taterandtofatf^ H*BhCap«j»y TaloaRftafiR^GIt«a>rjON^ 6oMwt8noRkiaa Q*496 EAtmat OW2 (UCA8),07041 OFF),Q707,JOS «fttP_IBS MS.1Q, amiW.aa_c 60*10,lEffiCOl.lw<RapJdalpaniwi0lraa|R8TP>.EEE aotlfOti qialifcjtfa eaaroiraj Tna),IIZE ems*tPtow oontroo.mjp viSTfe fee.!?,mpis fhh,m^Ntea, VPLa\and rWPtg,MPLB-VLL.RFC sola (6AW).PtFC B38, fiOHOanffeaa iTUTaoeornrtJ.TaJM,rfUa7M,ITllQJMr.iTUa707,ai itFtovwof pQPbin wtaIfwdhAWlTf4(^li«andTW04-ia«, p^ctn^cwSyridinww rnaomotolJijgtjjWT*bjn»yr»fti*fnfooCLs_^ %«Wguw|^»nrtaanoa..cananrlfrfl on.alarm andjaraetafy*analtenttnratatneaor antataaholdover,lb bun*pnpar opomilon,cftnmfijfcodm ffaanteafenptfta^ 8TMaarw>i^n^^ainJ0U^ 0»rttaa^fttejfeottw^ Oj^ftgrMfmatfao*wiacomp^ttimiTU-TQJ5o7 Z-.TT—T——p-wp-jw^-^w^*-™^.™.™^-^««jh«^^^NetworkRan,arrfAKtmtOMWA.Whan &CWTOMfn-llflTfAU *> Aatttrtcawra eofo remftdy toranytionrfoaOut^Cuatontor wfflrooafee cMraaloiJIowafot aach'on^ 8jM$!^W)ftijlaUtbftt^^ (fr^hoiiwi^of fratiam itFN raoaf^TOQUb^ocn^linni nlttrtf parfyiianfBr &*paM FWa networt (QfMinT^ivIw)TO^ aQcwtn^poftJoiior.thaJofadft mmHnimm*OFfH vmvmfiniwm*^ ^ IP Order Form IP Addresa Distribution Policy ALL CUSTOMERS REQUESTING DEDICATED INTERNET ACCESS SERVICE,INITIAL VP SPACE,ORADD9TIONALIPSPACEFROMFPLFIBERNETMUSTREADTHIS1PORDER FORM,COMPLETE THE APPLICABLE SECTIONS,AND SIGN THE ACCEPTABLE USE STATEMENT INCLUDED IN ATTACHMENTA -PAGE 9 BEFORE SERVICE IS PROVIDED OR IP SPACE IS ASSIGNED. Asa responsS^e member ofthe Internet working community,FPL FiberNet ("Provider*) abidesbythepoliciesset forth by ttn American Registry forInternet NumbemCfMH*) vtHhmg^to IP address alfocatton tocuetonms.Pubfcf^ curmntlyunassfgned Is becoming constrtotod,and measures to w^ ofthe Internet maycause conflicts with customernetworkplanning Mess responsible and efficient uae of IPv4spece Isagreedupon batmen theprovidersandtheir customers. PleaseIndicatehere fire CompanyandAmount ofIP space you en requesting fiomProvkhr". CItv ofSouth Mfami /28 CustomerLegal Neme IPSpaca Requested In anefbrtto streamline processes and bettermeetthe IP eddies*needsofour customers, Provider has Implemented the following policy with regard to (he distribution of IP addresses. a All customers purchasing dedicated internet accsas service ONLY from FPL FiberNet must complete SectionA -Page 3 (Customercontact Information)of this IP Ordsr Form. Upon completion,FPL FtosrfMwffl Issue thecustomera smgto /SO btotf ofIP atktmsses.whkto Is atotal of4 IP addresses,2 ussble addresses.Intoe event Ihe customerIs mquesUngdedfcatsdlntometaooessservk^us&igthefkewall o#ta/7.FPLF/^rWe*ivM sk)gfe/29 blockofIP stresses,whichevermeets customer design requirements mom effectively.A/29 block ofIP eddress isetotal ofBIPaddress,6usable addresses Ettherthemblo<^or/29blockw^be(^edfbrmelPaddressesof the customer's connection to Provider. •All Customers purchaBtno corticated Internet access service AMD requesting initial Addra^sl for their internal netro^ (Customer oontaot tofbrmatfonV AND Section B-Page S (Requsst for Additional IP Space I2B or Above)ofthfs IPOlder Fomt. •Adcustomers purchasing dedicated I mord*rGatzwtoPmt^nnimiMTtmirtc€>mal^3ect\onA-Pmne3(C contact Infbrroattona AND Secfion C -Pine 6 (Border Getaway Protocol cuatomar Injtormaflon)of thla IP Order Form. PLEASE BE ADVISED:IMafocatlMrao^ieetote *£Pagel Qi&tomcr's initial Pleasenote,IN ACCORDANCE WITH FPL FIBERNET AND AMERICAN REGISTRY FORINTERNET NUMBERS (ARIN)POLICY: 1 Customersareadvisedthat IP addresses ere assigned by ARIN.IP addresses are for Provider's exclusiveuse,amimay not be transferred foranyreason.Pmvfder reservesthe right to reallocate,reassign or rescind anyassigned IP address space atits sole discretion. ZAScustomers with aconnection toFPL FberNeTs Internet Access Services amy requestand posstoty receivean allocation above ourstendsrd/29 black oflPspsoe with additional properjustification.Each request of a/2B orabove will bereviewedon a case-by-caae baste and will to subject to IP Address space availability atthetime the requestla submitted.IPaddress assignment Is based oncustomer'sjustified wed ratherthanon prerMed customerbaseor admkmat^ &M customers requesting allocation ofIPspace (Initial or additional)ami provide proper justification consistent withUrn Mowing ARINpolicies: a.Customers mguestinqinitiaUpsoace./29 orabwe*must provide justification thattheyhavean Immediate requirement farthe Initial assignment of25%of the IP addressesbeingassigned andthatthey haves planto uaa 50%ofthe Initial asslgrm^em within oneyearof Its receipt b.Customersrequesting additional IP assignmentmustshowtheyhave efficiently used at (east 60%of aff previousassignments,andmustsupply FPLFiberNet and ARlNwdh details oftheir use. jrPage2Customer's initials SECTION A-Customer Contact Form ALLcustomers ordering dedicated Internet accessservicemustcompleteallfields Inducted inTable1-Customer Contact Information to aBowfor processing ofyour requesttor initial IP Addressspace.Provider requires this form becomptoted prior to distributing (30 OR /29 blocksof IP Addresses.Please complete in dear,legible,print letters.Thankyou tor yourcooperation. Raqulred FloWa Cuetormr Information (Pitas*tnUrwtiomnrktiomMon in ana atfumn) (Sampla Data) vfjintEason mma Clhr of South likmi Joasjrtarriajtinc. PottaJStraatAtfdrasa 6li0SanMt Drive fttCaatnoStreat cay South Bflfami »Rcekvagaa eu —"FL 90 ... apcags 38145 03051 9QU9M USA Unfed Jbiat POCHandte-ARtNWHOS (PAfltftoable) A*t*>fhvttte.•»»*t%-**~, rtmnrnsa <M6«utM tferno*_wr JS1234 LattKama RfWSfO!Smtth TOstName MRStfO jonn PhcnaNumber (soa)ees28io (809)355*1032 attftiffAdtfiasa soltaifrnliil^outlinilsRifll^crv Jai|aVlBtap*60rTI ORGiD(PlaaaaprovttarT ****«I AJ/Af+*A*r*>/k«c/t€-JoaalNT Table 1 -Customer Contad Information ffCIMtomerdOCSIirjtliavaapQ^rW»e-ARIN WWfiTg-tTR wnirlrf lilmta^rn mm«me cvAer thanthe coidBi}t provU foUowinginfonniition: Page 3 Customer's IHqtmtterlnMltPSfm Ptaasa coftiptata *i cfearty iagfofe print ttttof*.TOs tafofmafoii wffl ba wad to poputott Information In to ARiN RIR WHOIS tyttont.Triar*you raryour coopanrtkm. Onganlxteonallnfo; OROfDtASPERARINWHOMr: OR WamacfQiogntealteri;CfarofSouth imaml Adtfraas 61308unsoi Or: Addrssr _' Cite antrthoateml.— StatdProvtnctt PL PcaUl Codr 33143 • Country?ufi^" AND OrorWHAMDl£<AaPER>WUNWr«^^ OR obj POCCarta*Type (Parson or Roto):___jMmlntetfafiva OielWlJStNamearRoWAcfe^ OspPOC RratNatns:Attracto RMmbI OrsPOC Company Nam*________JC&V of Soulb iWfeml ^ Orj POC Addraaa:0130Sunaot Of ' OipFOCAcMraaa: O19WO CBtf..S-HrthMtarm Q«rX)CfitaJtfProvtnoft!ft Orrj POCFteatal Coda:35143 Oaj POC Gpiw^Coiiie:.__JiSA_. ora poc dttoa HiMNKnBjafeMjm eas^sse. OrBPOC&maHAtfdwai:arfa^rnSamjtrinffJflmlfLflOtf NOIE Bait pmQDa a tosupply •*ssiftaMatoeaiiilatittn^yaitafbrmpd^ailona taanORO ftcord can be _J__i_i_____r ••_______•_________roaiawfu iiuiMiusuon. OrfetnAS:dotoovoov HtatatmsafDNS" Hostnamaaf DN8 Ravaraa Mapping Namaaan*r._ aaaiiaua»a<^aiaaiiaaMaaa>aafcaMiaaaaaaa<ra.a|ypp ^aiaHia^aafc^^oaaooaaaaaaaaaaaaaaa^^oaMOoaoaajrAa ff you ere purchasingDedicated Internet Access Service but orenot requesting additional IP space (Above S29 -16 IP addresses,U usable!andyouareusing BGPprotocolforsingleor muW-homlng purposes ptomee go directlytoSection C -Border Gateway Protocol Customer information. Otherwise, You may skip directly toAttachmentAto complete the Acceptable Use Policy Please be advised IP space wHI not be asatgned Ifthe Information requested Isnot completed. d£Page4 Ctutamcr'a initiat NOTB IF YOU ARE REQUEamtO ABOVE AAt*(IS IP ADDRESSES,UUSAOLQ YOU MUST POL OUT THIS REQUESTFOnmmAL OR ADOmONAL IP SPACE _PSPACE1MLL NOTBE ASSIGNED IFTHEINFORMATION#S NOTCOMPLETW, 1. 2. a. b. a ptassepnwldt Aa tefieetsg Typaof Mtworkfl,*.LAN/WAN,mtMno^oUmm,oo^(>n^4\^\^,Qon^rtitmt^. Ao^ptaynumtaeNdi-faouinrilnB d^ Nat_VQrfcEntfnaar1rt0 pftnatolmtfiriaaubrvefr,ttaateounti andhostaparaifbaat Aaaodatadoofi-htoioslaaai-tirftnoaapi^ (ABMunmt^anmstbe€emplaiea^eie§r1braitBmvmstto^ aSQf now Trepr iatwftll wad«r*iKW—— tsnsliiaartrts.aataa,atrvarn iMhwBna hesicatinta to asch) Page5 TOTALS: Table 2 -Hoquoat for Additional IP Spaca Juatsification Oistaraar'sinitij I SectfoftC-Bonfer Gateway P^ t»....I.———.——-..ft,-—•..-_. /fctitftmwrtefwrctosirw FHmNttendcumtorrmrtttrtng BontwrGstmayProtocol forthopurpoto or3kio.kor tmittMiomlagt pfanmprovhh too Mtowtog lntormwtton,(fappticab!*.irnotapptfc9btetplea&oont9r'4Not3ppltcabte." o AnAaNirrobamoimaiity tains «Md by fto •CoiittcUrrJbrmattonlbraliipeirsw (addfttorrtconsapondanoBmaybarsqulfadl^^ s Littoral ounsfitupatraampntf^tricficafcamatanatamAfaaJnflloor muMtamacft •Amyouptarwfrgcnra(um!noiryr»^ ,._/P*8»6 Customer'sinitials (SAMPLQ PloaM comptota tadearly (agtWe prfnt tottara.TWt toformnffan will be insd to pcpulala information la ma ARINRfR WrXHSayatema.TnankyoutayWcoopertifcri, Oiaaitfc-a-kir_al|iifb: 0RQI0(A8Pt_RARlNiVH0ar:PPLR OR Noma ofCrganfzaifon;FPL tttoifNai Addraao:92SQW Ranter SL Ctt^Minna State/Pfovfoca _n PoatalCodo:33174 Country:ifttA AND ~""~"^f"w"" ORO POC HANDLE (AS PERAWNWHOJB): OR Org POO Contact Tww (Parian orRata):_ Org POC L-irtr^rffW or r^ft Account Smtth OrgPOC Rrat Name:.;.luhn Onj POC Company Nepw:fpl FrtrarNel Org POC Mtimx 8250 W Ftegter $t._,Z OraPOCAddrasa Oig poc car,m*mx OfflPOCSttfo/Provfiica:fl Org POC Postal coda;;33174r OrgPOC Cctmtry Code: Org POC Office PhtmeMmrtbar.-355^55-^1219 _. Org POCemaBAddnBa9:fohnsmilhiQfalconfii ^ NOTC Baitpracdto mqiianatontamsMiM to anORB racord osn ba? Wpalyaff Notaroffc Inffenrjatton: Origin AS:53132 Hattnams of Of®RowansMapptoa Nanwarvan 1.Ifraqaamng airy altocslton ofa J29 orgnaatar.plana provWa tbatblMna Intorrnttton: •AllASNurrtwracufraft-Vbatnpuaodb __ABYYYYand • A8ZZ2Z laaimmarpiamltigtomtoM^ MuftEnamad? Yaa I amplumingtowatch from my currant prwkter toFPL FitafNaL____ ContactIrrfeiTnstfon tor at)upttr^ (tttfttomloormspcmftflctrT^ -Wifin.firr-Mh-teratfM--r.O--ffl Uit of altounanttiiatisara prcnilDhfr^ Previa*r\ASiia*_- Pfcge7 Customer's initials rf ™ (SAafflLQ flfreaep/o>fde lbs Mtowfng 3 TypaarmiWfeifc^^4.AdetfejmenUch^foCi^IPaiMrewflpacotoinjAttJa: <L Network Engineering pirns felncfude etitmete,tsdtst counts,hostapersufanat and rwtwcrK dtagiama. e Projected iritaaEEon rates. t AatocWatfc»flttencal_^ofthose projector ^kifomstio^mmtl»compMm$fnoro^formt9ree^Utobe Tomer lUWMrsttdK TBBT sobnetT *25 Of 255355 259125 125 56 0T255.-tB5.265 .to"BT suaneca «7 Of 255-255.256,224 32- 8USfiet4 57 or25^^2552^4 52 I6TOS1 FageS lulbia llnaTa 75 32 for Tywr PftlJtfltlOO rar 60 5T ST Saa samp/a bafoMr; BEWHtfnrbM (tnglntsrtrtft tales,i ,InotoalnartQatcsBritofosaoh)EnglnaarfoBUN SL^ BBtaalAN Watt servers MattSsrvem ^Initials "YCustomer1 FiberNet ATTACHMENT A TO IP ORDER FORM Acceptable Use Policy FPL FiberNet (Trovbfaf)haa estabilehad fine Acceptable Use Policy (VOIP")to advfee the utara of Ac network and eetvtoea (*Uaer»*)or the eooeptobto and prohbtad usee of to netaarK and eentiese (eciee&VBty.the "Senrtcee-). Provider*network and eervteeo imnt be wed only tor tavtU pwpeteo end tor pumoeee oonefetont wRb Site AUP. Beemplee of prohibited i_wh_ant^ AH Uwrecffoe8ervrwtani required to coit^^ ThaAUP haa beendeveloped to tafflato thsfeRowfrigeitfefftfea: •To deejtyeeteb^eiid Worthytrreguldeflneein^ •ToenauwthaliTlegrtyendraBal^ofo^Sefvteaa; •To genemlly define thot*attorn wf^Prcr*^ VWrton of tW9 AW fa atr^prohibited,m the ever*of eiiyactual or potertfefvtoteta mpiaper cor (Negal Providerneeiweetto to ma event Provider eJectototormfftatoanyeraUp-utoOitheServfe^^ Uesrs who vMeto thla AUP aao mayhour criminal or dvfl Uebany Provider may rotor violator to orVD or ofmrnal euatorftree tor prooseatfaa,and ¥40 ooopsrato tony wfth eppDcafato government euthoittlea (a connection wKh cJvfl or cdmtr_alrji_ai«gairOf»</auchvtolatJc^ Provider rsetm toe ftto to modfy^ rnedlndpollayonProvWeweberto.a fa the r5aponifc%ofawh Uiar pertodta^ UPdateetothtePaOcy. Provider provtdoeeooeaa tomanyaieae ofthe Internet Provider doeo netie¥few.prs-6Cftjan,cei^^ of ervcommunteittone transmitted tr^^Provider (toea notreview,cenaor or editthe content of eny cornmunteatlone BoceeeWe vhi other natworKa thamaybe oortnectad to ProvWar.ProvWer doee not makeany ptonHea,nordon a haveany obfifeaffen to monitor arpottos activity occurring vtathe Bervtoeo and wffl haveno Sabllfty to any party,hchaflnglleers,torany vtottlonoftheAUP.Provider,hoiwwr,haatoe ftM to enycontortthat [n Provider*jucfgnM^fcamtlul,fneecurato, orRleget.l^ldertonatieejMnafetetoraiiyfellamord^ EachlUer a neepomdWe tor providing Provider wan raaeenebfa eaetMonoo to Ito toveetlBitton and resolution of Etwee, preotornieitdferootiteteliito EachLrterlaraepore&tefcrlmmedatoryfepottfng^ ProvfderenynetwoftfoeuevAtohcouMcoffi fnekaing, vdthout HmRatton,the imauthortnd ues ofs Uaera authentication fntornietton.Bach Uear to entirety niponib*tor maintaining the eonfldentfeitty of Ita auttienttoaflan (ntormedonand eooeumtafbmiafenand to reepcneWe torett sctMUee thatoccurunderIto account Therstoro,authanttoidten IntoimeOon ettould notba drsoteeedto unauthortted third pertiee. The fcdtoatog edbne am eoittttferedtryProvlctortoba-Abuia*aridimitrtottyprohlbftad, •Airy conduct,whichcouldbeconstruedto vlotato tha general norma oreSquetto irffrw fntometCommunfy, rsgeidass ofwhether dettBod In tola AUP.Provider reaanree the rfeht,In 8a sole discretion,to determine whethereny psittauler Uiar conduct vloleteeeach norma. •RetatooftheSetirlceewiltotfProvW^ •ttolna the aarvlcss to tranimft eny ihataiW (by e-mail,trploedfns,posting or other**©)that thrsatena or sneewagie bodilyharmor deetruction of property: •Uelr^_m8eivloestoramn,orsSern|atoha-mam •Ustog Sis Sarvtoee toengageto deceptive or unfair entitle merttetrng.Including without Umftetfen,making ftiifdufeat effeteto eel or bay products,items,oreervtoee ortoadvanceanytypeof rTnanctel seem aueheiiPirn-n^edtawea^Too-JKr^ •Uofog the aervfaos totality to Jdtari&y orcon^ •Attornfrtr^tocljcumvemorirtortto^ methede to document ess of tha 8aivtoee. •Create ectharW^connecfion on dtelup socouritoty 4-Page 9 Cti5tomcT*Binitia{5- •Using the Services to harvest,collect,or attempt to colect personal Information from anyone without theirknowledgeorcxmwi^wi^d^wftliout imlallon,knowingly soliciting or t»ltec8ng personal tefomtatron from a minor (anyone under elgfrteen (18)ysate cW)wtthout appropriate prior veriffebte parental consent Parsonal rnformefion inch-dea buttsnot Med to.name,address,phonenumberore-mail address. •Using the Setvtoee torocord the oornrereetlons orcmmurUc-rtlons of other people without their conesnt. •Using the Servlceo torw sctMty,which adversely affecto the sb%of other people or systems tousetha Servlcee.Including without irritation,disruption or Intarferenca with other Provider users end denial of service attacks against smotrav network heat oruser. •Wetottagaryeysisnornsiwomsec^ •Unauthorrzed accessoruseof Provtoert or e third parfy'e network,data,or Information;tnctodtag any attomptib probe,awn ortostIhe vulnerability ofa system ornetwork orto breach security authentication measures without express SLrthbnzaaon ofthe owner oftoosecured network; •Unauthorized monitoring of Providera orthlrd part/a date,systemsornetwork traffic; •Interference wfth a third party's Die of Provider's network or service,toctodfng without limitation, melibofifefng,flooding,end deliberate attempts to overload esystem. a Forging ofany header et eny pert ofthe heeder trrformetfon (n eny e-mefl or newsgroup posting or taking enyactionIn ordertoobtetn saNtoosto whicheuotiueer te not otherwise ontltted. •AtfMttes thatcauaeIntortoianea with e third part/a ability to connect tothe Internet or provide servicesto Internet users. •Security ofa UeerV network and eyateme Ji thesole reaponattHflty ofthe User.Any flrswalla*firewall configuretlorrs,routers and router conflfluratfons oranyother equipment owned,Implemented mid maintained bythe User (collectively Hear jBggi&rnwn aretoe responfiibtlfiy ofitis User.Provider tonotresponsible for any lossofdata aa a result of a Uaart sstectton ormethodor security or routing configurations.Intooevent thataUser requette that Provider perfarm any work or malntsnanoa onUserEqufeinortt,Provider ahannotba laapor-itototoranydBmageSflrMMudlngtosBordste,raauftlr^from suA worn or rnarnteiwroe. a,sauuLaspAMMihfO Users am prehlbied from sending urtacflctted emeH messages f Spammlng"),including butnot limited to: aPostingthe een^or ilml^r images tooneormom U* or cttweimttar groups orffiris; a PoaHng anyUsenet orother newsgroup,tomrn,email mailing listorother sMar grw_p orlist emotes which am on^te ot othamrlMvtotototoe ri_tea of tim chuto IW; a Samling imsoflefted email,Including oommerdtf advertisements and tntormattena!armounoemante,tointernet users,orany unaoiclted emsffthatcouldreeaonsbJy beexpectedto provofce complaints, s ltefrmsmaittosngsgelnterassrrm,wM^ConCnutagtoaend someonesmall efter beingashedto stop Is considered Nraaement •Sending small wKh toteited ar obaeuied headeror Information designedto hmdar the fdenfiftcstlon of em location ofwhat la advertised •Collecting repttee to eWter<j)uniolWW provider which vtotete those ratesorthoseofthaother provider. •VTot-rt^ajry stow crtWeml lews reguLit^Inciting v^outlfrTiitehw,the Con^8fiigtr» Aewutt of ftorr^ctted Pornography or*M,^ Usa»i_ltojHNtarJttri*enMJ.torn ropl^w AWimwt have •manned ofco#^ ebfetofftowevfri-raoresbscrt}*^IVovfctorts recafpl of ae^apiBefto trawi rMmraf la^is r^ tit*AUP. 4.ILLEGAL OR UNLAWFUL USE (teem shan notcreate,trensmtt.upload,pest,distribute,fecnitast dtetr_bul2on toany manner or etora any Irttonmatton, content,or material,tochitfng wXhout Umftetten,tad,sounds,data,eoftwera,Images,oornmunlcsuona,orother fntomiatlon which: •Intttngee eny copyright,trademark,tt$A*secret,patent,orother proprietary rights ofanythird party,Including, wahaut BmNotton,tha uneuthorfeed copying of copyrighted material,toe dt&fflzatidn and dfeWbutlcm of photographs Sam magatinec,bocks,orother copyrighted sources,and tha unauthorised transmltod of copyrighted eoftwara,musto or movies.Sharing or dowiitoadlng copyrighted majfiertefo via s peer-to-peer network te strfeSyprohibited; •te obscene,indecent Immoral,or pornographic; Pegs 10 Customer'sinitials •tefiietoUB,defamatory,hatefel,oomrttttttoe sn (Hegel threat orabuee,te Invasive ofanother^privacy »publicity or tamsss*or inSfottstes an Individ sexual orientation,gender,religion ordteebffity orotherwise violates the legal rights of others; •violates export control laws ortsgulattono; •encouragesconductthatwould ccnsfHuto s cnmmal offenseor give risetocivil Itebfflty underlocal,state, federalortrrternattenel tows; •tetetS8.rnaccumtoornUslsacnng;or •wntotessny viruses,Trdsnhoreas.wim^ lm*nded todsmage,detrommtegy Intaribrowtth,sumsptfflouely tntaroept orsspropiteto anysystem,data or persons!tntornvstlon. •aftarwtesvlola1essnysppt(oBbtotaw,ruteorre^ S.WES PrKMBrTB)ACTIVITIES Users am expressly promoted from engaging In t^ •Be^rllraiorattonvatatoea^itanyeerlpteprsean^ •EbtooeittfsussofbsiuJwtotobyiritiabv •CJpemtfrige robot cm c web pcgotolkw^m •Configuring a weherto to ednvJtefouifysgstn^ •Wall^-a datobaso to«IteotctetowHt«ned therein. •Attemptingto Intafospt,redtrect or otherwise _nterfere wtti oommunlcaUons Intendedtor othens. 6.Usersens prohibited from tatettytng ussr Wbmwtton provided to Provtosror to otoarusors to cormsdlon wth usoorths8arvteaa. 7.Users snepmhibRed from engaging toanyofthe foregoing activates by using thaserviceof another provider, but otomnatrng such adMOse through an eoooimt,ramatlar,or otherwlss through the Provider Sennas orusingan aooountaaa inalldra^tor isspanwss or oftorwlsa lalra foregoing __=thff_1ee rTaurt 8.Rrovldsr considers tfja above pradioea to coraffluto abuseofto service.Engsglng In oneor mem ofthese prectfoes mey resultte trrtmcdlete tomitoetten ofs User*aooeea to me Servloea.Users shsfl bechargedan attnitifta-WteacfaiOObreart AvtoteOsnofatlsAUP by someona havfng only indirect accesstothe ecrvfees thn_t«haaaton^rorotovifBarwaimooi-itoam usocwhstrrsrorrnavifttfm Proatter recewee oomptotote dlmdty from Internet usans,enough tntarnet organkallone,and through otherparttes. It ProvJoareaall notbe nii*trred to deters AUP.Provider isaarvastha right In (to eote discretion to determine whetherdupfealtes ormasssmall moaoogoo am "UnsoSdtod.*A comptolntftan tha recipient*^ pnMunrad toba avktorn Stat ta massass was unso^ userorto ttfensiytha complaining pertfee. 10.UcsrtonjsponsBrietortoe*eofaiieervfeeau5fcnd^ support services provided vtertecor^Support services todudes,wfthotf HmKation,hosting aaba^steoh^tornalibom IRC servers,edvertlsfog,tmnsmBting,orotherwisemaking avaSabto My e<>fiwam,program,prc*^^ provider.Conductthat dlradlyor Imllisc^ vtetettenoftheAUP.Exaraptea toducto,vrithoiri llrrdtetf prevent meeeuneetteSed a-mall,or provicmgSpernmlrtg support sarvtoee aueh^ Mwtshtog.andthehortingof'^ern-vertlsed'wbsrtes. 11.Nothing contained In thte policy shall be construed to limit Provider*adbns or remedies inanyway vrith rospedtocrryof trn foregoing scifo^ spjrenrlitoaAh rasps*to audi adlvfti^ IbfrrdaVtojoltonriomandtsmeytifr coots Provider wmnvestfgstovtetottens of policy en^ vtotsSonaJnecfdEtfen.Pro^ tew orInequity. 1*.pjLTGwroeonwAittTOro^ Pursuant to47 UAC.Section 250(d)aa amended,Provktor notifies Umre met psrsntel control protoottons (sudi aa computer hsrdwsre,software,ar altering services)are avaltebte thatmayassistUsers to limiting soceea to Page 11 Customer's initials metontttrmttonaimtoltoJiiaiora.fnhmr-stton Wenttfylrm currantprowo>»*euohpi-rtodionateavdl__btealthaAn^aflca Links Upwoods,http:/fljcfiteZufrgeiHrfcerae ProvJcterfe Sarvtoea todudaand permit access Id many areasofthe Internet,Inducting aitea that maintain ofr^foimcr Usemrepresentthatthey mat leasteighteen(IB)years ofage and aBBam alt Iteblrtyassociated w^ Customer Noma (Pfease print):f »7y cP gpjft Uteri lay iWier ^t»Ot(p§rhfJ ^^"^-•egdtona ~T Custemtr Acceptance:S^briP^H^******--*^ TBS Data z/m/iz Bage 12 Customer's initials