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Ord. No. 13-95-1586NO. 13 -95 -1586 2 AN ORDINANCE OF THE MAYOR AND CITY COMMISSION 3 OF THE CITY OF SOUTH MIAMI, FLORIDA, CREATING 4 CHAPTER 8 OF THE CODE OF ORDINANCES, TO BE 5 ENTITLED CABLE TELEVISION REGULATIONS; 6 DECLARING INTENT AND PURPOSE; PROVIDING FOR 7 DEFINITIONS, LICENSE REQUIREMENTS AND PROVI- 8 SIONS, APPLICATION FEE, NOTICE AND HEARING, 9 TERM OF LICENSE, SERVICE AREAS, LICENSE 10 RENEWAL AND TRANSFER, AUTHORITY OF CITY 11 MANAGER, LIABILITY, INDEMNIFICATION, INSUR- 12 ANCE, BONDS, CABLE SYSTEM CONSTRUCTION 13 REQUIREMENTS, USE OF EASEMENTS AND STREETS, 14 WORK IN RIGHT -OF -WAY, SIGNAL STANDARDS, 15 TECHNICAL STANDARDS, EMERGENCY OVERRIDE 16 FACILITIES, SERVICE TO PUBLIC BUILDINGS, 17 PUBLIC, EDUCATIONAL AND GOVERNMENT ACCESS 18 CHANNELS, INTERCONNECTION OF CABLE SYSTEMS, 19 RECORDS AND REPORTING, REPORTS, AUDIT, 20 CONSUMER PROTECTION, CONSUMER SERVICE REQUIRE - 21 MENTS1� RATES, PROHIBITING DISCRIMINATORY 22 PRACTICES, VIOLATION BY THEFT, VANDALISM AND 23 TAMPERING, PRIMA FACTS EVIDENCE, CONFISCATION, 24 PUNISHMENT, PERFORMANCE EVALUATION, ENFORCE - 25 MENT, PENALTIES, FURTHER REMEDIES, TERMINATION 26 OF LICENSE, REMOVAL, RESTORATION, APPEAL AND 27 CITY'S RIGHT TO INTERVENE IN PROCEEDINGS, AND 28 RELATED MATTERS; PROVIDING FOR SEVERABILITY; 29 PROVIDING FOR ORDINANCES IN CONFLICT; AND 30 PROVIDING AN EFFECTIVE DATE. 31 WHEREAS, it is the intent of the City Commission of the City 32 of South Miami to promote the public health, safety, and general 33 welfare by providing for the control of cable television systems in 34 the City of South Miami; to provide' for the payment of fees and 35 other valuable consideration by a licensee to the City for the 36 privilege of using public rights -of -way for constructing and 37 operating a cable television system; to promote widespread 38 availability of cable service to City residents; to encourage the 39 provision of diverse information to the community over cable; and 40 to establish minimum standards for the regulation and performance 41 of cable television systems in the City of South Miami for all 42 cable television licenses granted or renewed after the effective 43 date of this chapter. 44 WHEREAS, the Mayor and the City Commission find that it is in 45 the public interest to adopt cable television regulations. NOW, THEREFORE, BE IT ORDAINED BY THE MAYOR AND CI-Ef 47 COMMISSION OF THE CITY OF SOUTH MIAMI, FLORIDA: 1 Section 1. Chapter 8 of the City of South Miami Code of 2 Ordinances is created to read: 3 CHAPTER 8 4 CABLE TELEVISION REGIILATIONS 5 Sec. 8 -1. Intent and purpose. 6 It is the intent of the City to promote the public health, 7 safety, and general welfare by providing for the control of cable 8 television systems in the City of South Miami; to provide for the 9 payment of fees and other valuable consideration by a licensee to 10 the City for the privilege of using public rights -of -way for 11 constructing and operating a cable television system; to promote 12 widespread availability of cable service to City residents; to 13 encourage the provision of diverse information to the community 14 over cable; and to establish minimum standards for the regulation 15 and performance of cable television systems in the City of South 16 Miami for all cable television licenses granted or renewed after 17 the effective date of this chapter. 18 Sec. 8 -2. Name and scope. 19 This chapter shall be known as the "Cable Television 20 Regulations." It shall be applicable to all licenses issued on or 21 after this chapter is adopted. Nothing in this chapter shall be 22 construed to interfere with the rights, if any, vested in a 23 licensed cable television operator pursuant to a City CATV license 24 that has not expired or pursuant to federal law. 25 Sec. 8 -3. Definitions. 26 Any word or term defined in the Cable Act but not defined 27 below shall have the meaning set forth in the Cable Act. 28 a. Cable Act shall mean the federal Cable Communications 29 Policy Act of 1984, Pub. L. No. 98 -549, 98 Stat. 2779 30 (1984). 31 b. Cable service shall mean the one -way transmission to 32 subscribers of video programming or other programming 33 services, and the subscriber interaction, if any, which 34 is required for the selection of such video programming 35 or other programming service. 36 C. Cable system, cable television system, and CATV system 37 for purposes of this chapter are synonymous terms and 38 mean a facility, consisting of a set of closed 39 transmission paths and associated signal generation, 40 reception, and control equipment that, is designed to 2 I provide cable service which includes video programming 2 and which is provided to multiple subscribers within a 3 community, but such term does not include: 4 (1) A facility that serves only to retransmit the 5 television signal of one (1) or more television 6 broadcast stations; 7 (2) A facility that serves only subscribers in one (1) 8 or more multiple unit dwellings under common owner- 9 ship, control or management, unless such facility 10 or facilities uses any public right -of -way, public 11 property, public easement, or other easement whose 12 use is regulated by government; 13- (3) A facility of a common carrier which is subject, in 14 whole or in part, to the provisions of Title II of 15 the Cable Act, except that such facility shall be 16 considered a cable system to the extent such 17 facility is used in the transmission of video 18 programming to subscribers; or 19 (4) Any facilities of any electric utility used solely 20 for operating its electric utility systems. 21 d. Channel or cable channel shall mean a portion of the 22 electromagnetic frequency spectrum which is used in a 23 cable system and which is capable of delivering a 24 television channel as defined by the Federal 25 Communications Commission. 26 e. City shall mean the City of South Miami, Florida. 27 f. Commission shall mean the Mayor and City Commission of 28 the City of South Miami. 29 g. County shall mean Dade County, Florida. 30 h. Distribution system shall include all means of transmis- 31 sion of all signals. 32 i. Drop shall mean the individual connection or cable from 33 the distribution system to each individual household or 34 connection. 35 j. Easement dedicated for compatible use means all easements 36 that a cable T.V. operator is authorized by State, 37 federal, or local law to use in operating its cable T.V. 38 system. �J I 2 k. Federal Communications Commission (FCC) shall mean that 3 agency as presently constituted by the United States Congress, or any successor agency. 4 5 1. Gross revenue shall mean all revenue from all sources, 6 including cash, credits, property of any kind or nature or other consideration, which is derived directly or 7 indirectly by the licensee, arising from or in connection 8 with the operation of the cable system within the City of 9 10 South Miami including, but not limited to: revenues from 11 all charges for entertainment and non - entertainment services provided to subscribers; basic service monthly 12 fees; installation, reconnection and similar fees; leased 13 14 access fees; converter rentals or retail sales; studio or other facility or equipment rentals; advertising; revenue 15 derived from the sale of products advertised or promoted 16 - on the system, including home shopping services; the sale 17 18 of signal to unlicensed operators; and all other revenue. 19 Gross revenue shall not included uncollected bad debt; 20 revenue derived from the sale or rent of real property, except studios; interest; taxes imposed by law on 21 22 subscribers which the company is obligated to collect and 23 which the company passes on, in full, to the applicable 24 tax authority or authorities; charges for repair to equipment; resale of equipment on 'a wholesale basis; 25 26 sublicensing fees to other licensed operators that pay license fees to the City; y; collection fees; returned check charges; or unreturned equipment charges. 28 29 M. Interconnect shall mean the electronic connection of two 30 (2) or more different cable systems for the purpose of sharing programs or other signals. 31 32 n. License shall mean the license granted to the applicant 33 for permission to install and operate CATV systems in the City of South Miami, Florida. 34 35 0. License fee includes any tax, fee, or assessment of any 36 kind imposed by a franchising authority or other 37 governmental entity on a' cable operator or cable 38 subscriber, or both, solely because of its status as such; the term "license feel, does not include: 39 40 (1) Any tax, fee, or assessment of general 41 applicability (including any such tax, fee, or 42 assessment imposed on both utilities and cable 43 operators or their services but not including a 44 tax, fee, or assessment which is unduly discrimi- 45 natory against cable operators or cable subscribers); 1 (2) In the case of any license in effect on Decem- 2 ber 30, 1984, payments which are required by the 3 license to be made by the cable operator during the 4 term of the license for, or in support of the use 5 of, public educational, or governmental access 6 facilities; 7 (3) In the case of any license granted after Decem- 8 ber 30, 1984, capital costs which are required by 9 the license to be incurred by the cable operator 10 for public, educational or governmental access 11 facilities; 12 (4) Requirements or charges incidental to the awarding 13 or enforcing of the license, including payments for 14 bonds, security funds, letters of credit, insur- 15 ance, indemnification, penalties, or liquidated 16 damages; or 17 (5) Any fee imposed under title 17, United States Code. 18 p. Licensee shall be the corporation, partnership, 19 individual, or other entity granted a license for CATV by 20 the Commission. 21 q. Person shall mean any individual, partnership, 22 corporation, or other legally recognized entity, whether 23 for - profit or not - for - profit. 24 r. Priority service area shall mean that area of the City 25 assigned by the Commission wherein the licensee is 26 authorized to provide CATV service. The priority service 27 area need not include all licensed areas. 28 S. Property owner means any individual, association, or 29 business entity that owns or controls an apartment 30 building, condominium, mobile home, duplex, single - family 31 home, or other property. 32 t. Satellite master antenna television system or SMATV shall 33 mean a facility or combination of facilities that serves 34 only subscribers in one or more multiple -unit dwellings 35 under common ownership, control or management unless such 36 facility or facilities use any public right -of -way, 37 public property, public easement, or other easement whose 38 use is regulated by government. 39 U. Shall and will are mandatory, not merely directive. 40 V. Subscriber shall mean any person lawfully receiving for 41 any purpose any service provided by the cable operator. 5 1 W. System facilities shall mean the physical plant and 2 equipment constructed, operated and maintained by the 3 licensee for the purpose of producing, receiving, 4 amplifying and distributing radio, television and 5 electronic signals to and from subscribers in connection 6 with a cable system located within the City. 7 X. U.N.C.L.E. shall mean the Utility Notification Center 8 Liaison for Excavators. 9 Sec. 8 -4. Licensing provisions; license required. 10 a. Any person desiring to install and /or operate any cable 11 television system in the City shall apply to the Commission for a 12 license pursuant to this chapter. Any license granted by the City 13 shall authorize and permit the licensee to engage in the business 14 of operating and providing a CATV system in the license or priority 15 service area assignment. For that purpose, subject to the approval 16 of the Public Works Department and all existing permitting 17 processes, the licensee is authorized to install, construct, 18 maintain and operate in, along, under, over, through, across and 19 upon any public right -of -way or street, such poles, wires, cables, 20 conductors, ducts, conduits, vaults, manholes, amplifiers, 21 appliances, attachments, and other property as may be necessary to 22 the CATV system. To the extent provided by State and federal law, 23 the licensee shall be entitled to use easements dedicated for 24 compatible uses. 25 b. It shall be a violation of this chapter to commence or 26 engage in the construction, operation or maintenance of a cable 27 system in the City without first having obtained a cable license 28 awarded by the Commission. 29 See. 8 -5. License application procedure; information required. 30 a. All applications to construct, operate, or maintain any 31 CATV system in the City or to traverse any portion of the City for 32 the transmitting or conveying of such service elsewhere, shall be 33 filed with the South Miami City Manager, or such office of the City 34 as the City Manager may designate. An application for the grant of 35 an initial license may be filed pursuant to a request for proposals 36 issued by the City or on an unsolicited basis. To be acceptable 37 for filing, an original and two (2) copies of the application must 38 be submitted and be accompanied by the application filing fee where 39 required. 40 b. Each application for an initial license shall set forth 41 the following: 42 (1) The name, address and telephone number of the 43 applicant. 1 (2) a detailed statement of the corporate or other 2 business organization of the applicant, including 3 but not limited to the following: 4 (a) The names, business addresses, and state of 5 residence of all general partners and 6 corporate officers of the applicant. 7 (b) The names, business addresses, and state of g residence of all persons owning or controlling 9 five (5) percent or more of the stock, 10 partnership shares, or assets of the applicant 11 and the respective ownership share of each 12 such person. 13 (c) The names and addresses of any parent corpora - 14 tion, parent entity, or holding company that 15 owns or, by ownership of other entities, 16 controls the applicant. 17 (d) The names and addresses of any business 18 entities owned or controlled by the applicant, 19 including, but not limited to, SMATV or CATV 20 operations. 21 (e) A detailed and complete financial statement of 22 the applicant, prepared by a certified public 23 accountant, for the five (5) fiscal years 24 immediately preceding the date of the appli- 25 cation, or a letter or other acceptable 26 evidence in writing from a responsible lending 27 institution or funding source, addressed to 28 both the applicant and the City, setting forth 29 a clear statement of its intent to provide the 30 capital required to construct and operate the 31 proposed system. If the corporate or business 32 entity organization of the applicant has not 33 been in existence for a full five (5) years, 34 applicant shall submit a certified financial 35 statement for the period of its existence. 36 (f) A detailed description of all previous 37 experience of the applicant in providing CATV 38 services or related or similar services which 39 includes a statement identifying, by place and 40 date, all other cable television licenses or 41 franchises awarded to the applicant, its 42 parent. or subsidiary; the status of the 43 licenses or franchises with respect to 44 completion; the total cost of completion of 45 such systems; and the amount of applicant's 7 I and its parent's or subsidiary's resources 2 committed to such systems. 3 (g) An indication of whether the applicant, or any 4 person controlling the applicant, or any 5 officer or major stockholder of the applicant, 6 has been adjudged bankrupt, had a cable 7 license or franchise revoked, or been found 8 guilty by any court or administrative agency 9 of a violation of a security or antitrust law, 10 felony, or any crime involving moral turpi- 11 tude; and, if so, identification of any such 12 person and a full explanation of the circum- 13 stances. 14 (3) A detailed financial plan describing for the first 15" five (5) years of the license, projected number of 16 subscribers, rates, all revenues, operating 17 expenses, capital expenditures, depreciation 18 schedules, income statements, and statement of 19 sources and uses of funds and schedule of all 20 capital additions. 21 (4) A detailed description of the proposed plan of 22 operation of the applicant, which shall include,' 23 but not be limited to, the following: 24 (a) A detailed map indicating all areas proposed 25 to be served, a proposed time schedule for the 26 installation of all equipment necessary to 27 become operational throughout the entire area 28 to be served, a description of the 29 construction of the proposed system including 30 an estimate of the above- and below - ground 31 mileage and the projected total cost for 32 construction of the system. 33 (b) For informational purposes, a statement or 34 schedule setting forth all proposed initial 35 classifications of rates and charges to be 36 made against subscribers and all rates and 37 charges for each classification, including 38 installation charges, services charges, or 39 other charges. The purchase price, terms, and 40 nature of any optional or required equipment, 41 device, or other thing to be offered for sale 42 to any subscriber shall be described and 43 explained in detail. 44 (c) A detailed statement describing the physical 45 facility proposed, including channel capacity, 46 technical design, the actual equipment, and U 1 2 the operational and technical standards proposed by the applicant. 3 (d) A description of the services to be provided 4 initially, including the broad categories of 5 6 programming and all broadcast and non- 7 broadcast signals to be carried and all non- 8 television services to be delivered over the cable system, and if services will be offered 9 by tiers, identification of the signals and /or 10 services to be included on each tier. 11 12 (e) A description of how the proposed system will 13 reasonably meet the future cable- related needs 14 and interests of the community, including how 15 the proposed system will meet the needs - 16 described in any recent community needs assessment conducted by or for the City. 17 (f) Any other information as requested in order 18 19 for the City to comply with State or federal law. 20 21 (5) A copy of the form of any agreement, understanding, 22 or other instrument proposed to be entered into between the applicant and any subscriber. 23 24 (6) A copy of any agreement covering the license area, 25 if existing, between the applicant and any public 26 utility providing for the use of any facilities of 27 the public utility, including but not limited to poles, lines or conduits. 28 29 (7) Copies of all reports filed with the FCC within the 30 last twelve (12) months by the applicant or its 31 parent relating to CATV operations, including but 32 not limited to the last and most current FCC Form 325. 33 34 (8) Any other reasonable information which could 35 materially affect the granting of the license and which is requested by the City. 36 Sec. 8 -6. Application fee. 37 a. Each application submitted for a license under the 38 provisions of this chapter shall be accompanied by the required 39 nonrefundable application fee to offset the reasonable cost of 40 processing and evaluating the application. 41 b. Application fees shall be the following amounts: E 1 For an initial license . . . . . . . . . . . . . $5,000.00 2. For renewal of a license . . . . . . . . . . . . 2,500.00 3 For transfer of a license . . . . . . . . . . . . 2,500.00 4 For modification of a license . . . . . . . . . . 1,000.00 5 For expansion of a license . . . . . . . . . . . . 1,000.00 6 Where the applicant has already received a county license 7 which includes the priority service area, and seeks only to service 8 such priority service area; the application fee shall be one -half 9 of the amount listed in the above schedule. 10 C. Where the City's out -of- pocket costs in considering the 11 application exceed the amount of the application filing fee, such 12 costs shall be paid by the applicant. Within thirty (30) calendar 13 days of the date of the resolution approving the application, the, 14 City Manager must notify the approved applicant of the amount of 15 any such processing fee and its method of calculation. If the 16 processing fee is not paid within sixty (60) calendar days of the 17 date of the Commission resolution approving the application, any 18 license approved by the resolution will be null and void. Payment 19 under protest of the processing fee shall be a prerequisite to 20 contesting the amount of the fee pursuant to Section 8 -78. Amounts 21 paid under this subsection shall be amortized over the term of the 22 license; shall be applied as credit against the license fee; and 23 shall not exceed a total of one hundred thousand dollars 24 ($100,000.00) in any five -year period. To the extent any such 25 costs are applicable to more than one licensed operator, the cost 26 shall be allocated on a weighted pro rata share of all City 27 subscribers. 28 Sec. 8 -7. Notice and comment period for initial and .expansion 29 licenses. 30 a. If the City Manager finds that an application is 31 incomplete, the application and the fee shall be returned to the 32 applicant with a letter describing any and all insufficiencies 33 found in the application. The applicant may then reapply for a 34 license upon correcting the deficiencies noted by the City Manager. 35 Upon receipt of a complete application, the City Manager shall 36 publish notice within a ninety -day (90) period requesting written 37 comments from the public or any interested person. The notice 38 shall name the applicant, describe the proposed priority service 39 area, name any existing licensee authorized to serve the area, 40 establish a closing date for receiving comments and provide the 41 address where the comments should be sent. All such written 42 comments shall be submitted at least thirty (30) days before the 43 public hearing required by Section 8 -8. Im I b. Upon the receipt of an application, the City Manager 2 shall contact Dade County and request access to all pertinent 3 documentation regarding the application. The City Manager shall 4 determine whether the information submitted to Dade County meets, 5 at a minimum, the requirements of this chapter, and shall determine 6 whether a public hearing was held by Dade County regarding the 7 application. The City Manager shall determine whether the Dade 8 County license or franchise contains any terms or conditions 9 inconsistent with this chapter. If so, the City Manager shall 10 identify those inconsistencies in his report to the City Commis - 11 sion. Applications from applicants which have been issued a Dade 12 County license, franchise or permit may be processed at the 13 discretion of the City Manager without the notice and comment 14 requirements in Section 8 -7(a) provided that: 15 (1) Dade County license was granted after an investiga- 16 tion and public hearing process conducted by Dade County and 17 similar to the process established by this chapter; and 18 (2) The application otherwise meets the requirements of 19 this section. 20 Sec. 8 -8. Public hearing for initial and expansion licenses. 21 a. The City Manager shall prepare a report to the Commission 22 regarding the award of a license to the applicant, which report 23 shall consider and respond to any comments received and shall 24 contain the City Manager's recommendations concerning the 25 application. The City Manager shall schedule a public hearing 26 before the Commission to consider the application and the City 27 Manager's report. Notification of any CATV license hearing must be 28 published one (1) time each for two (2) consecutive weeks in a 29 paper of general circulation in the City. The notice shall name 30 the applicant, describe the proposed priority service area, and set 31 a time and date certain, at least fourteen (14) days from the date 32 of the first publication of the notice, for the public hearing. 33 The public hearing may be continued from time to time and from 34 place to place as determined to be necessary by the Commission. 35 The City shall make a final determination on the application within 36 six (6) months of the date a completed application was received 37 unless it is determined that the applicant has caused the delay. 38 b. The Commission shall consider all factors required by 39 State or federal law, including, among` other factors the 40 applicant's character, technical, legal, and financial 41 qualifications to construct and operate the facilities proposed; 42 the nature of the proposed system; the economic impact on private 43 property within the proposed. priority service area; the capability 44 of the public rights -of -way to accommodate the proposed system; the 45 present and future use of the rights -of -way to be used; the 46 potential disruption to existing users of the right -of -way; whether 47 the proposal will meet reasonably anticipated community needs and W1 I serve the public interest; and all other factors as the City may 2 determine to be relevant. The Commission shall approve, disapprove 3 or take any other action it finds to be in the public interest. 4 The Commission may, by resolution, assign a priority service area 5 to the licensee. 6 Sec. 8 -9. Term of license. 7 No license, including a renewal license, shall be issued for 8. a term longer than ten (10) years. A licensee holding a current 9 license under any previous ordinance may file for a renewal of its 10 license pursuant to the terms of,this chapter which shall require 11 adequate notice to the public and opportunity to comment and may 12 have its license renewed for additional periods of no longer than 13 ten (10) years duration. 14- Sec. 8 -10. Acceptance of license. 15 Within thirty (30) calendar days after the resolution or 16 ordinance awarding the license, the licensee shall file with the 17 City Manager its written acceptance of the license, together with 18 the insurance policies and bonding documents required by Sections 19 8 -22 through 8 -25, and its agreement to be bound by and to comply 20 with all requirements pursuant to the provisions of this chapter 21 and the license. All material statements and declarations 22 contained in the application shall be incorporated as conditions of 23 the license. Such acceptance and agreement shall be in form and 24 content satisfactory to and approved by the City Attorney. 25 Sec. 8 -11. License is nonexclusive and restricted. 26 a. Any license granted under this chapter shall be 27 nonexclusive, and issuance will not expressly or implicitly 28 preclude the issuance of other licenses to operate cable systems 29 within the City or affect the City's right to authorize -use of 30 public rights -of -way to other persons as it determines appropriate. 31 b. The licenses granted pursuant to this chapter shall 32 confer only such privileges or exemptions specifically provided in 33 this chapter or mandated by federal or State law. 34 C. Any privilege claimed under the license in any street or 35 other public property shall be subordinate to any prior lawful 36 occupancy of the streets of other public property. 37 Sec. 8 -12. Changes to license terms and conditions. 38 Each application for modification of a license shall set forty 39 the following information. To be acceptable for filing, an 40 original and two (2) copies of the application must be submitted 41 and be accompanied by the required application fee. 12 1 a. The specific modification requested; 2 b. The justification for the requested modification, 3 including the impact of the requested modification on 4 subscribers and others, and the impact on the applicant 5 if the modification is not approved; 6 C. A statement whether the modification is sought pursuant 7 to federal or State law, and, if so, a demonstration that 8 the requested modification meets the legal standards of 9 that law; and 10 d. Any other information necessary for the City to make a 11 determination. 12 No application fee shall be required where the modification is 13- requested by the City or where the modification is required to 14 bring the license into conformity with the law of a superior 15 sovereign. 16 Sec. 8 -13. Expansion of a priority service area. 17 Except for pass - through facilities to connect non - contiguous 18 portions of a licensee's priority service area, no facilities or 19 equipment may be installed outside of the licensee's priority 20 service area, and the licensee shall not offer or provide service 21 to persons outside of the priority service area. Licensees may 22 apply for an expansion of their priority service area by filing an 23 original and two (2) copies of an application accompanied by the 24 required application fee. Expansion of a priority service area 25 shall be within an applicant's existing license area. 26 a. The City Manager shall investigate all applications for 27 installation of CATV distribution systems to determine 28 whether the application meets the following standards: 29 (1) The requested installation is an orderly, logical 30 progressive expansion or extension of the 31 licensee's existing system; 32 (2) The requested installation is an expansion or 33 extension into areas contiguous to those areas 34 containing existing distribution system; 35 (3) The number of residential units passed by active 36 distribution cable with the immediate capability of 37 providing service when divided by the number of 38 residential units, as determined from the records 39 of the electric utility providing service in the 40 area within the licensee's previously approved 41 areas, yields a percentage in .excess of eighty 42 (,80) ; I &I 1 (4) The requested installation is within the 2 applicant's license area; 3 (5) The licensee has adequate financial and managerial 4 resources to complete the requested installation in 5 a logical, orderly and prompt fashion; 6 (6) The licensee is in full compliance with all 7 provisions of this chapter and any approved rules 8 and regulations; 9 (7) The expansion will meet reasonably anticipated 10 community needs and serve the public interest; and 11 all other factors as the City may determine to be 12 relevant. 13 b. Should the Manager determine that the requested 14 installation is within the licensed areas, the Manager 15 shall, within ten (10) days after receipt of the 16 application, provide notice of the application to the 17 CATV licensee or licensees operating within the City. 18 Such affected licensee may, within twenty (20) days after 19 the date shown on the face of the notice provide written 20 comments regarding the requested installation. The 21 Manager shall consider and respond to any such comments 22 received in a timely manner. Should the Manager 23 determine that the requested installation is outside the 24 license area, the application shall be returned for 25 refiling in accordance with Sections 8 -5 through 8 -8 of 26 this chapter. 27 c. The Manager may approve installations which do not meet 28 the criteria specified in subparagraphs 13(a)(1) and (2) 29 above if there are insufficient residences, as defined in 30 Section 8 -28, in a contiguous area or if municipal 31 franchises require the noncontiguous expansion.. The 32 Manager may approve installations which do not meet the 33 standards specified in subparagraph 13(a)(3) if causes 34 beyond the control of the licensee have prevented the 35 installations in previously approved areas from being 36 substantially constructed. 37 d.. Applications for installation of CATV distribution 38 systems shall be approved or disapproved by the City 39 Manager, whether in whole or in part, in writing not 40 later than ninety (90) days after receipt of an 41 application. Applications for which decisions are not 42 rendered within ninety (90) days shall be considered 43 approved in their entirety. The City Manager shall 44 notify the licensee, the Public Works Department, the 45 utility companies, and each licensee in the affected area 46 of his decision. 14 1 Sec. 8 -14. Renewal 2 The City shall grant or deny renewals pursuant to the 3 procedures mandated by any controlling federal or State law in 4 effect at the time of the renewal. If there is no such mandated 5 procedure pursuant to controlling federal or State law, the 6 licensee shall have a right to renew pursuant to procedures at 7 least as protective as those laws governing the matter immediately 8 prior to repeal of such renewal procedures and rights. 9 Sec. 8 -15. Transfers. 10 11 a. No transfer of a license shall occur without prior approval of the City, which approval shall not be unreasonably 12 withheld. 13 b. Any transfer of a license shall be subject to the 14 application requirements of Section 8- 5.b.(l),(2),(3), and (8). 15 Final action on the request shall be taken at a public hearing 16 within a reasonable amount of time of receipt of a completed 17 application. 18 C. Transfer of a license shall mean (1) assignment, sale or 19 transfer of more than thirty (30) percent of the stock, partnership 20 shares or assets of the licensee to a person other than the 21 licensee; (2) assignment, sale or transfer of more than forth (40) 22 percent of the ownership of any parent corporation, parent entity 23 or holding company that owns, or by ownership of other entities, 24 controls the licensee; or (3) the transfer of any interest that 25 results in the change of effective control of the licensee. 26 d. This section does not apply to any restructure, 27 recapitalization or refinancing which does not change the effective 28 control of the licensee; in such transfer, the licensee shall give 29 prior notice to the City Manager within thirty (30) days prior to 30 such transfer. 31 e. In making a determination on whether to grant an 32 application to transfer a license, the Commission will consider the 33 legal, financial, technical and character qualifications of the 34 transferee to operate the system. 35 f. Approval by the City of a transfer of a license does not 36 constitute a waiver or release of any of the rights of the City 37 under this chapter. 38 Sec. 8 -16. Authority of the City Manager. 39 The City Manager shall have the responsibility for overseeing 40 the day -to -day administration of this chapter and licenses granted 41 hereunder. The City Manager, or any member of the City Manager's 42 staff so designated by the City Manager, may administer oaths, 15 1 certify to official acts, issue subpoenas, and compel the 2 attendance of witnesses and the production of papers, account 3 books, contracts, documents and other records, data or information, 4 when necessary, convenient, or appropriate in the discharge of the 5 duties of his office. The City Manager shall be empowered to take 6 all administrative actions on behalf of the City, including 7 adopting forms for application and reporting and other 8 administrative procedures as are necessary, except for those 9 actions specified in this chapter which are reserved to the 10 Commission. 11 Sec. 8 -17. License fee and public property charge. 12 a. Each licensee shall pay to the City of South Miami a 13 quarterly license fee, at the time its quarterly report is due, 14 based upon the licensee's gross revenue during the preceding 15 quarter in the following amounts: 16 (1) Three (3 %) percent of gross revenues derived from 17 the priority service area in the City; 18 (2) Consistent with Dade County ordinance 90 -73, two 19 percent (2 %) of gross revenues derived from the 20 priority service area in the City is to be paid to 21 Dade County. 22 b. In the event the total of the payments due from a 23 licensee to Dade County and the payments due to the City pursuant 24 to this section above exceeds five (5 %) percent of the licensee's 25 gross revenues, then the City's license or franchise shall be 26 superseded to the extent necessary to reduce the total payment of 27 five (5 %) percent of the licensee's gross revenue. 28 C. All City ordinances, franchises and licenses in conflict 29 with Dade County Ordinance 90 -73 are hereby superseded to the 30 extent of such conflict. 31 d. No acceptance of payment shall be construed as a release 32 or as an accord and satisfaction of any claim the City may have for 33 further operational sums payable under this chapter or for the 34 performance of any other obligation hereunder. 35 Sec. 8 -18. Selling of signal. 36 Should any licensee sell signal to a legally affiliated 37 satellite master antenna television system ( SMATV system) located 38 within its priority service area, the gross revenue of the SMATV 39 system shall be imputed to the gross revenue of the licensee for 40 purposes of the fees calculated on the basis of gross revenue set 41 forth herein; and the licensee shall owe the City said fees based 42 upon the gross revenue of both the cable system and the SMATV 43 system. I Sec. 8 -19. Rights reserved to the City. 2 a. The right is hereby reserved to the Commission to adopt, 3 in addition to the provisions contained herein and in existing 4 applicable agreements, such additional rules and regulations as it 5 shall find necessary in the exercise of the police power, for the 6 proper administration and enforcement of the provisions of this 7 chapter; provided that such regulations shall be reasonable and 8 shall conform with the terms and conditions of the licenses and the 9 rights herein granted and shall not be in conflict with federal or 10 state law. Rules and regulations promulgated by the City shall 11 insure fair and equitable treatment for all persons affected by 12 cable service. No such rules and regulations shall become 13 effective until a public hearing has been held upon the proposed 14 rules and regulations, and any amendments or modifications thereto, 15 and the same have been filed with the City Clerk. 16 b. The City shall have the right to install, maintain, and 17 operate antennae, amplifiers, co -axial cable, wire, fiber optic 18 cable fixtures and appurtenances necessary for a City communica- 19 tions system upon or within the communications facilities of the 20 licensee on the condition that such installations do not interfere 21 with the property or operations of the licensee and at no cost to 22 the City except to reimburse the licensee for any additional costs 23 incurred as a result of any such construction by the City. 24 Sec. 8 -20. Liability, indemnification; liability in case of 25 emergency. 26 If, at any time in case of fire, police action, disaster, or 27 other emergency, it shall appear necessary in the reasonable 28 judgment of the City to cut, move or otherwise interfere with any 29 of the wires, cables, amplifiers, appliances or appurtenances 30 thereto of the licensee the City shall not be liable for any injury 31 or damage to such property and equipment of the licensee as a 32 result of such cutting, moving or interference. 33 Sec. 8 -21. Indemnification. 34 The licensee shall indemnify, defend and hold the City, its 35 officers, agents and employees harmless from any liability, claims, 36 damages, judgments, costs or expenses, including reasonable 37 attorney's fees caused by any conduct undertaken by the licensee, 38 its officers, agents or employees, pursuant to or by reason of the 39 license or caused by any policy or practice by the City of South 40 Miami on behalf of the licensee arising pursuant to Sections 8 -30; 41 8 -66; and 8 -68. The licensee shall at its sole cost and expense, 42 upon demand of the City, appear in and defend any and all suits, 43 actions or other legal proceedings, whether judicial, quasi - 44 judicial, administrative, legislative or otherwise, brought or 45 instituted or had by third persons or duly constituted authorities, 46 against or affecting the City, its officers, agents or employees, 17 1 and arising out of or pertaining to any conduct, policy; or 2 practice which is within the scope of this indemnity. 3 Sec. 8 -22. Insurance; policy limits. 4 a. Within thirty (30) days after the effective date of the 5 license, and prior to any operations under the license, 6 the licensee shall provide proof of the required 7 insurance. The licensee shall maintain said insurance 8 throughout the term of the license and said insurance 9 shall include, at a minimum, the following types of 10 insurance coverage in amounts not less than shown: 11 (1) Worker's compensation: Coverage to apply for all 12 employees for statutory limits in compliance with 13 the applicable State and federal laws. The policy 14 _ must include employers, liability with a limit of 15 five hundred thousand dollars ($500,000.00) each 16 accident. 17 (2) Comprehensive general liability: Shall have 18 minimum limits of one million dollars 19 ($1,000,000.00) per occurrence combined single 20 limit for bodily injury liability and property 21 damage liability. This shall include premises 22 and /or operations, independent contractors, and 23 subcontractors and /or completed operations, broad 24 form property, damage, XCU coverage, and a 25 contractual liability endorsement. 26 (3) Business auto policy: Shall have minimum limits of 27 one million dollars ($1,000,000.00).per occurrence 28 combined single limit for bodily injury liability. 29 and property damage liability. This shall include 30 owned vehicles, hired and non -owned vehicles. 31 b. The insurance coverage obtained by the licensee in 32 compliance with this section shall be approved by the Risk Manager 33 and the City Attorney, and such insurance policies, along with 34 written evidence of payment of required premiums, shall be filed 35 and maintained with the City Manager or his designee during the 36 term of the license. 37 C. Upon thirty (30) days notice, the insurance coverage and 38 policy requirements may be changed and increased from time to time 39 at the discretion of the Commission to reflect changing liability 40 exposure and limits. 41 d. Nothing herein is intended as a limitation to the extent 42 of any legal liability of the licensee. 18 I Sec. 8 -23. Insurance policy provisions. 2 a. Resident company and agent: All insurance policies, 3 letters of credit and bonds as are required of a licensee in this 4 chapter shall be written by a company or companies authorized and 5 qualified to do business in the State of Florida, and have a 6 minimum rating of "AXX" in Best's Rating Guide. 7 b. Certificates and renewals: Certificates and renewals of 8 all coverage required shall be promptly filed by the licensee with 9 the City Manager or his designee. Each policy shall require notice 10 and the licensee shall notify the City within thirty (30) days of 11 any cancellation or modification of any insurance coverage required 12 by this chapter, which notice shall be sent by registered mail to 13 the City Manager or his designee. Renewal certificates shall be 14 filed with the City no less than thirty (30) days prior to the 15 policy expiration date. 16 C. Additional insured: The City shall be included as an 17 additional insured on the comprehensive general liability. 18 d. Premium payment: Companies issuing the insurance 19 policies shall have no recourse against the City for payment of any 20 premiums or assessments, and same shall be the sole responsibility 21 of the licensee. 22 e. Neither the provisions of this section, nor the 23 acceptance of any bonds by the City pursuant to this chapter, nor 24 any damages received by the City thereunder; shall be construed to 25 excuse performance by a licensee or limit the liability of a 26 licensee for damages to the full amount of the bonds or otherwise. 27 Sec. 8 -24. Bonding requirements; construction bond. 28 a. The licensee shall, as required by the City Manager and 29 within thirty (30) days after the effective date of an initial 30 license granted under this chapter, post with the City either a 31 construction bond or an irrevocable letter of credit issued by a 32 Florida bank or a federally insured lending institution in an 33 amount equal to fifty (50) percent of the projected cost of 34 required construction and installation of the system. Existing 35 licensees shall post such bond or irrevocable letter of credit with 36 the City and as required by the City Manager at the same time as 37 and in conjunction with submission of a construction plan or 38 reconstruction plan for required construction, and in any event at 39 least thirty (30) days prior to the start of the required 40 construction or reconstruction. The bond or letter of credit will 41 be returned at the end of six (6) years to the licensee or at such 42 prior time as the system has been completed and approved by the 43 City, provided: W (1) The licensee has met or exceeded the construction schedule required by Section 8 -28, if applicable; and 4 (2) The licensee has in good faith complied with all 5 terms and conditions of the license and all 6 provisions of this chapter as well as the rules and 7 regulations herein required and permitted. 8 b. If the licensee submits a cable system construction or 9 reconstruction map and schedule which provides for required 10 construction of the system in progressive stages to provide service 11 to specified and definitive sections of the license area, the 12 licensee may submit a construction bond or irrevocable letter of 13 credit equal only to fifty (50) percent of the projected cost of 14 construction and installation of each specified and definitive 15 section of the system in lieu of the bond or letter of credit 16 required by this section; provided, however that the licensee must 17 complete construction of the specified section to which the 18 construction bond applies prior to the initiation of construction 19 of a subsequent section. 20 C. If the licensee fails to perform its construction 21 obligations, the licensee shall forfeit that portion of the 22 construction bond needed to complete the remaining required 23 construction. 24 d. The construction bond will not be in lieu of any other 25 guarantee or indemnification required by this chapter and shall be 26 in addition to the performance bond or irrevocable letter of credit 27 required in Section 8 -25. 28 e. This section shall not apply to any construction which 29 results in less than five (5) miles of cable plant for any given 30 project. 31 Seca 8 -25. Permanent performance and payment bond. 32 The licensee shall within thirty (30) days of the effective 33 date of an initial license granted under this chapter or within 34 thirty (30) days of the granting of a renewal or the transfer of a 35 license existing prior to this chapter, furnish to the City a 36 performance bond or an irrevocable letter of credit issued by a 37 Florida bank or a federally insured lending institution in the 38 amount of twenty -five thousand dollars ($25,000.00). The 39 performance bond or letter of credit shall be used to guarantee the 40 compliance with performance requirements and payment of all sums 41 which may become due to - the City under this chapter. The 42 performance bond or letter of credit shall be maintained in the 43 full amount specified herein throughout the term of the license and 44 for one(1) year after the license expires or is terminated, without 20 1 reduction or allowances for any amounts which are withdrawn or paid 2 pursuant to this chapter. 3 Sec. 8 -26. FCC petition and license. 4 The licensee shall, except for existing licenses, within sixty 5 (60) days after the issuance of a license under this chapter, apply 6 to the FCC for all certifications, registrations or licenses as may 7 be required for the operation of 'the cable system. Failure of the 8 licensee to obtain the necessary permits and licenses within one 9 (1) year of the issuance of a license under this chapter shall 10 cause the license to become null and void, unless the licensee 11 petitions the Commission for an extension of time upon good cause 12 shown. 13 Sec. 8 -27. Compliance with applicable laws and ordinances. 14 a. The licensee shall at all times during the life of this 15 chapter be subject to all lawful exercise of the police power by 16 the City and to such reasonable regulation by the City as the City 17 shall hereafter provide. The licensee shall comply with all laws, 18 statutes, codes, ordinances, rules, or regulations applicable to 19 its business. Specific and exact compliance to all zoning and 20 building regulations shall be adhered to by the licensee. 21 b. Except as may be specifically provided for in this 22 chapter, the failure of the City or a licensee, upon more than one 23 (1) occasion, to exercise a right or to require compliance or 24 performance under this chapter shall not be deemed to constitute a 25 waiver of such right or a waiver of compliance or performance in 26 the future. 27 Sec. 8 -28. Cable system construction; construction and time 28 limitations. 29 Within one (1) year from the date of issuance of an initial 30 license or the extension of a priority service area, the licensee 31 shall complete construction of thirty (30) percent of the proposed 32 CATV system within the priority service area described in the 33 license. Thereafter, each year, it shall extend energized cable to 34 twenty (20) percent of the homes Within the priority service area 35 described in the license until the system is substantially 36 constructed. The system shall not be substantially completed until 37 the licensee has extended cable television service to all parts of 38 its service area that have a minimum density of thirty (30) 39 dwellings per strand mile of cable. The licensee need not, but may 40 at its option, extend service to areas that have fewer than thirty 41 (30) dwellings per strand mile of cable. All construction pursuant 42 to this section shall be done in a logical, orderly, progressive 43 and contiguous manner. 21 1 Sec.. 8 -29. Rights to use easements and streets not warranted. 2 It is understood that there may from time to time be within 3 the City various easements and streets which the City does not have 4 the unqualified right to authorize licensee to use; therefore, in 5 granting a license, the City does not warrant or represent as to 6 any particular easement, street, or portion of a street that it has 7 the right to authorize licensee to install or maintain portions of 8 its system therein, and in each case the burden and responsibility 9 for making such determination in advance of the installation shall 10 be upon the licensee. 11 Sec. 8 -30. unlawful to interfere with licensee's access to 12 easements. 13 a. Conduct prohibited. 14 (1) No property owner shall deny any owner, occupant, 15 tenant, or lessee their right to have cable T.V. 16 service provided by a licensee. 17 (2) No property owner shall forbid, prevent, or 18 interfere with the licensee when the licensee is 19 attempting to enter onto property at reasonable 20 times and in reasonable circumstances for the 21 purpose of the construction, installation, 22 maintenance, or operation of a cable television 23 system or facilities on easements dedicated for 24 compatible use. 25 (3) Except as provided for in subsection (b) of this 26 provision, no property owner shall demand or accept 27 payment in any form as a condition of permitting 28 access to any easements dedicated for compatible 29 use or as a condition of allowing the licensee to 30 construct, install, maintain, or operate its cable 31 T.V. system on an easement dedicated for compatible 32 use. 33 (4) No property owner shall discriminate in rental 34 charges or otherwise discriminate against any 35 owner, occupant, tenant, or lessee on account of 36 the purchase of cable services from a licensee by 37 that owner, occupancy, tenant, or lessee. 38 b. In installing, maintaining, operating, or removing its 39 facilities in, upon, on or from any easements dedicated for 40 compatible uses, the licensee shall ensure: 41 (1) That the safety, functioning, and appearance of the 42 premises and the convenience and safety of other 43 persons not be adversely affected by the 22 1 installation, construction, or removal of 2 facilities necessary for a cable system; 3 (2) That the cost of the installation, construction, 4 operation, or removal of such facilities be borne 5 by the licensee or subscriber, or a combination of 6 both; and 7 (3) That the owner be justly compensated by the 8 licensee for any damages caused by the 9 installation, construction, operation, or removal 10 of such facilities by the licensee. 11 C. Nothing herein shall be construed to prohibit or prevent 12 any property owner from constructing, installing, or continuing to 13 maintain and operate an independent television receiving system 14 _ subject to the other provisions of this chapter; provided, however, 15 that the construction, installation, maintenance, and operation of 16 such receiving system shall not prevent the licensee from 17 constructing, installing, maintaining, and operating its cable 18 service through its cable system. 19 d. This chapter is not intended to, and nothing herein shall 20 be construed to, preclude appropriate payments, arrangements, or 21 agreements for the use by cable operators of other utilities' 22 facilities and equipment, including pole attachment agreements. 23 e. Any person who willfully violates this section shall be 24 subject to a five hundred dollar ($500.00) fine and thirty (30) 25 days in jail for each violation. 26 f. The licensee shall have a private right of action for 27 damages and injunctive relief in any court of competent 28 jurisdiction to enforce its rights pursuant to this section. 29 Sec. 8 -31. Other agreements, permit and easement requirements. 30 The City shall not be required to assume any responsibility 31 for the securing of any rights -of -way, easements, or other rights 32 which may be required by the licensee for the installation of a 33 CATV system, nor shall the City be responsible for securing any 34 permits or agreements with other persons or utilities. 35 Sec. 8 -32. No property rights conveyed. 36 Nothing in this chapter or in the license shall grant to the 37 license holder any right of property in City -owned property or 38 public rights -of -way, nor shall the City be compelled to maintain 39 any of its property or public rights -of -way any longer than, or in 40 any other fashion than in the City's judgment, its own business or 41 needs may require. In addition, the license holder shall not be 42 entitled to any compensation for damages from the City as a result `*1 1 of having to remove or relocate its property, lines and cables from 2 such public property or public rights -of -way in the event the City 3 determines that a necessity exists for such removal or relocation. 4 Sec. 8 -33. Construction map and schedule. 5 The licensee shall submit a plan and schedule for all major 6 construction or reconstruction projects. In the case of all 7 required construction or reconstruction, the plan and schedule 8 shall be incorporated by reference and made a part of the license. 9 In the case of all voluntary construction or reconstruction, the 10 plan and schedule shall be submitted for informational purposes. 11 The plan shall include cable system design details, equipment 12 specifications, and design performance criteria.- The plan shall 13 also include a map of the entire license area and shall clearly 14 delineate the areas within the license area where the cable system 15 _ will be initially available to subscribers including a schedule of 16 construction for each year that construction or reconstruction is 17 proposed. Construction or reconstruction plans and maps shall be 18 submitted to the City at least sixty (60) days prior to the start 19 of construction or reconstruction. 20 Sec. 8 -34. Prior approval by City. 21 The licensee must comply at all times with all policies, 22 procedures and directives of the City Manager. Except for 23 individual service drops, the licensee shall not erect any pole, 24 run any line, nor shall any construction on public property and 25 related to the delivery of cable services be commenced without the 26 prior approval of the City Manager. Prior to the issuance of such 27 approval, the licensee shall submit to the City Manager: 28 a. Strand maps of the system authorized by the proposed 29 license showing plant routing, utility company poles to 30 which the system facilities are to be attached; and 31 b. Copies of all pole attachment agreements made by the 32 licensee with Southern Bell and Florida Power and Light 33 Company and any other utility or company to which an 34 attachment is to be made. 35 Sec. 8 -35. City's right to inspect. 36 The City shall have and maintain the right to inspect the 37 installation, construction, operation and maintenance of the system .38 by the licensee to insure the proper performance of the terms of 39 this chapter. 40 Sec. 8 -36. Joint or common use of poles. 41 The licensee shall enter into agreements for the joint or 42 common use of poles or other wire - holding structures where poles or 24 I other wire - holding structures already exist for the use in serving 2 the City or serving the public convenience. No location of any 3 pole or wire - holding structure of the licensee shall be a vested 4 interest, and such pole or structure shall be removed or modified 5 by the licensee at its own expense whenever the City determines it 6 to,be necessary in conjunction with a City project. 7 Sec. 8 -37. Location /relocation of facilities. 8 a. The licensee's system may be installed aboveground in 9 areas where existing power or telephone facilities are aboveground, 10 and shall be installed underground in areas where existing power 11 and telephone facilities are installed underground. If both power 12 and telephone facilities are installed aboveground, the licensee 13 shall install its facilities underground at the request of a 14 resident or property owner when the resident or property owner 15- agrees to pay the additional cost of such installation. 16 b. Licensee shall not place any fixtures or equipment where 17 the same will interfere with any existing gas, electric, CATV, 18 telephone, sewer, drainage or water lines, fixtures or equipment. 19 The licensee shall locate its lines and equipment in such a manner 20 as not to interfere unnecessarily with the usual travel on streets; 21 with the installation or operation of gas, electric, CATV, 22 telephone, water, drainage, or sewer lines equipment; or with the 23 rights or reasonable convenience of owners of property which abuts 24 any street. 25 C. Licensees shall relocate any aboveground portion of their 26 systems underground in any easement or right -of -way area where 27 existing power and telephone facilities are hereafter so relocated. 28 Any such relocation shall be at the licensee's expense, and such 29 relocation shall be accomplished concurrently with relocation of 30 any such power and telephone facilities. al d. The licensee shall have the authority to trim trees upon 32 or overhanging streets, alleys, sidewalks and public ways and 33 places of the City so as to prevent the branches of such trees from 34 coming in contact with the wires and cables of the licensee, in a 35 manner approved by and acceptable to the City. At the option of 36 the City, such trimming may be done by it or under its supervision 37 and direction at the expense of the licensee, if prior notification 38 has been given to the licensee and licensee thereafter failed to 39 respond. 40 e. Licensees shall promptly and at the licensee's own 41 expense, protect, support, temporarily disconnect, remove, modify 42 or relocate any part of their systems when required by the City by 43 reason of traffic conditions, public safety, road construction 44 change of street grade, installation of sewers, drains, water 45 pipes, power lines, signal devices, tracks, any other type of City 25 1 improvement project or to accommodate the abandonment of any 2 street. 3 f. Each licensee shall, on the request of any person holding 4 a building moving permit issued by the City, temporarily raise or 5 lower its wires to permit the moving of buildings. The expense of 6 such temporary removal or raising or lowering of wires shall be 7 paid by the person requesting same, and the licensee shall have the 8 authority to require such payment in advance. Licensee shall be 9 given not less than forty -eight (48) hours advance notice to 10 arrange for such temporary wire changes. 11 g. With regard to underground construction, all drop cables 12 shall be buried at a sufficient depth so that no portion of the 13 drop is exposed or visible to view. 14 _ Sec. 8 -38. Work in the right -of -way. 15 a. A licensee must obtain any required permits before 16 causing any damage or disturbance to public rights -of -way, 17 easements or thoroughfares as a result of its construction or 18 operations and must restore to their former condition such property 19 in a manner approved by the City. If such restoration is not 20 satisfactorily performed within a reasonable time, the City, after 21 prior notice to the licensee, may cause the repairs to be made at 22 the expense of the licensee. All additional or reoccurring repairs 23 required as a result of the licensee's work may also be made at the 24 expense of the licensee. 25 b. Licensees granted permission to install and operate cable 26 television systems in the City shall provide at least seven (7) 27 days prior notice to the residents of an area, by.mail or through 28 the placement of notices on the front doorknobs of the residents in 29 the area, with such notices providing the licensee's name and 30 telephone number, that licensee's construction crews will be 31 installing cable in the areas. 32 C. All vehicles utilized by licensees in the construction of 33 the licensee's system shall be clearly marked, providing the 34 licensee's name and telephone number, and, if applicable, the CC# 35 as required by Section 10 -4 of the Dade County Code. All personnel 36 employed by licensees in the construction of the licensee's system 37 shall possess identification providing the employee's name and the 38 licensee's name and telephone number. -39 d. The licensee shall join and maintain a continuous member - 40 ship in U.N.C.L.E. and use its services prior to construction., 41 Only certified contractors may be utilized for the construction. 42 e. All new pedestals, amplifiers and power supplies 43 installed or worked on by the licensee shall be marked with the 44 name of the licensee. The licensee will make all reasonable 26 1 efforts to ensure that all existing pedestals, amplifiers and power 2 supplies shall be marked during the normal course of business. Sec. 8 -39. Safety. 4 a. Licensee's work performance, equipment and job sites 5 shall be in compliance with all applicable City, Dade County, State 6 and federal requirements and shall conform to the provisions of the 7 public works manual. A licensee's work, while in progress, shall 8 be properly protected at all times with suitable barricades, flags, 9 lights, flares, or other devices as are required by the Manual on '10 Uniform Traffic Control Devices (FDOT) or any requirements of the 11 Public Works Department to protect all members of the public having 12 occasion to use the portion of the streets involved or adjacent 13 property. 14 _ b. Licensee shall at all times employ due care and shall 15 install, maintain and use commonly accepted methods and devices for 16 preventing failures and accidents which are likely to cause damage, 17 injuries or nuisances to the public. All structures and all lines, 18 equipment and connections in, ever, under and upon the streets of 19 the City wherever situated or located shall at all times be kept 20 and maintained in a safe, suitable, substantial condition, and in 21 good order and repair. 22 Sec. 8 -40. General standards; signal standards. 23 a. The systems shall pass standard color television and FM 24 signals without abnormal degradation. The system must be capable 25 of delivering all National Television Systems Committee (NTSC) 26 color and monochrome standard signals and designed to provide 27 picture quality of TASO grade 2 or better and superior reliability. 28 b. All new construction, rebuilds and upgrades shall be 29 designed and spaced to have a capacity no less than four hundred 30 fifty (450) megahertz. 31 C. All television signals transmitted on a cable system must 32 include any closed circuit captioning information for the hearing 33 impaired that is available to the licensee. 34 Sec. 8 -41. Technical standards. 35 a. CATV systems shall be installed and maintained in 36 accordance with FCC technical specifications, all State and local 37 regulations, regulations and industry standards as reflected in the 38 Recommended Practices For Measurements On Cablevision Systems, 39 published by the National Cable Television Association. 40 b. Any antenna structure used in the cable system shall 41 comply with all construction, marking and lighting requirements of 42 federal, State or local laws and accepted industry standards. 27 I c. All construction, installation, and maintenance shall 2 comply with the National Electrical Safety Code, the National 3 Electrical Code, and the Bell System Code of Pole Line 4 Construction. 5 d. Systems shall be maintained in such a manner as to 6 prevent signal leakage from the facilities in excess of the limits 7 specified in applicable rules and regulations of the FCC. The 8 licensee may disconnect any person who, in the licensee's judgment, 9 is contributing to a signal leakage problem. 10 e. Underground construction in streets shall be of such 11 quality as to assure continuity of service without the necessity of 12 frequent street or pavement cutting and shall contain a self - 13 sealing device to insure all such cables against leakage. 14 f. All cables and wires shall be installed, where possible, 15 parallel with electric and telephone lines. 16 g. If the federal law preempting 'City regulation of 17 technical standards is repealed, any technical standards imposed by 18 the City shall be no stricter than the repealed federal standards 19 or generally accepted standards in the cable television industry, 20 whichever are greater. 21 Sec. 8 -42. Inspection and performance tests. 22 a. The City shall have the right to make such inspections as 23 it shall find necessary to insure compliance with terms of this 24 license and other pertinent provisions of law. The City shall 25 have the right to require the licensee to provide and keep accurate 26 calibrated test equipment immediately available for use in the City 27 for the testing of all service and operational standards in this 28 chapter and the licensee shall conduct such tests as requested by 29 the City in order to establish the level of performance of the 30 system. 31 b. The licensee shall advise the City when a proof of per - 32 formance test is scheduled so that the City may have an observer 33 present. The licensee shall maintain test points as required by 34 federal law and shall allow the City to have access to those test 35 points upon reasonable notice and at intervals not more frequently 36 than required by federal law, except for good and substantial cause 37 shown. 38 Sec. 8 -43. Service requirements; equipment for the hearing 39 impaired. 40 A licensee shall make available to its subscribers equipment 41 capable of decoding closed circuit captioning information for the 42 hearing impaired. An additional reasonable charge for any such 43 equipment may be imposed. M 1 Sec. 8 -44. Standby power. 2 The licensee shall maintain equipment capable of providing 3 standby power for headend, transmission and trunk amplifiers for a 4 minimum of one (1) hour. 5 Sec. 8 -45. Notice of change in services. 6 The The licensee shall, to the extent possible, send written 7 notice to the City Manager and to all subscribers at least thirty 8 (30) days prior to rearranging, replacing, removing or retiering 9 services. To the extent prior notice is not possible; the licensee 10 will provide notice of such a change within a reasonable amount of 11 time. 12 Sec. 8 -46. Lock -out devices. 13 The licensee shall make available, to any residential 14 subscriber so requesting, a "parental guidance" or "lock -out" 15 device which shall permit the subscriber, at his or her option, to 16 eliminate the audio and visual aspects from any channel reception. 17 An additional reasonable charge for any such device may be imposed. 18 Sec. 8 -47. A/B switch. 19 The licensee shall make available, to any residential 20 subscriber so requesting, an input selector or A/B .switch 21 permitting conversion from cable to antenna reception. An 22 additional reasonable charge for any such device may be imposed. 23 Sec. 8 -48. Leased access channels. 24 A licensee must provide commercial or leased access channels 25 to the extent required by State or federal laws. 26 Sec. 8 -49. Emergency override facilities. 27 Licensee shall install and maintain an audio override capacity 28 capable of remote operation on all channels for transmission of 29 emergency messages and alerts. In the case of any emergency or 30 disaster, as determined by the City, licensees shall, upon request 31 of the City, make the override capacity available to the City 32 without charge for use during emergency or disaster periods. 33 Sec. 8 -50. Service to public buildings. 34 Within a reasonable amount of time, but at least within ninety 35 (90) days following the request, a licensee shall be required to 36 provide basic service, with converter or other necessary equipment, 37 without installation or monthly charge to buildings within the 38 City; provided that such buildings are passed by and within five 39 hundred (500) feet of the licensee's existing distribution system 29 I and owned by the City or occupied by a governmental entity for 2 predominantly educational or governmental use, including public 3 schools and other local tax - supported elementary, secondary and 4 college level institutions. The licensee may charge for service to 5 that portion of the building used primarily for residential 6 purposes. Such basic service shall be provided by means of a 7 single drop extending to the facility. Such single drop may be 8 internally extended by the governmental entity without cost to, 9 responsibility of the licensee, subject to the condition that all 10 such internal distribution shall meet all FCC requirements relative 11 to signal leakage. At the request of the City, the licensee shall 12 extend its distribution system or install the additional service 13 outlets in such facilities and shall charge only its time and 14 material costs for such installations. The City shall not require 15 permit fees for such installations. 16 . Sec. 8 -51. City communications facilities. 17 With regard to underground construction, the licensee shall 18 provide and install, in a common trench with its facilities, City 19 services conduit as specified by the City. Prior to installation 20 of any fiber optic cable, the licensee shall notify the City of its 21 intention and, at the City's request, the licensee shall provide 22 and install such additional fiber optic strands or cable as the 23 City specifies for its use. The additional cost to the licensee 24 will be borne by the City. The licensee will not be required to 25 maintain the City equipment and facilities. 26 Sec. 8 -52. Public, educational and government access channels. 27 a. The licensee shall provide and maintain at least one (1) 28 specially designated and noncommercial public access channel 29 available on a first -come, nondiscriminatory basis. 30 b. The licensee shall provide and maintain, without charge, 31 at least four (4) specially designated educational access channels 32 for use and programming by local tax- supported educational 33 authorities in the elementary, secondary and college level fields, 34 as well as instructional television for adults. Two (2) such 35 channels shall be made immediately available from the licensee. 36 The other channels shall be made available upon a determination by 37 the City Manager that the need for additional educational channels 38 exists. The licensee shall provide such required channels within 39 ninety (90) days of notification of the City Manager's 40 determination. 41 C. The licensee shall provide and maintain, without charge, 42 at least one (1) specially designated government access channel for 43 City government use and programming. 44 d. At those time segments during which no signals are 45 transmitted over public, educational or government access channels, 30 1 the licensee may utilize such channels for any purpose consistent 2 with the provisions of this chapter. 3 e. The licensee shall endeavor to provide that the signal of 4 each channel required in this section be received at a designated 5 place on the subscriber's channel selector as prescribed by the 6 City Manager, which shall be uniform for every CATV system in the 7 City insofar as technology permits. 8 Sec. 8 -53. Interconnection of cable systems. 9 a. A licensee shall interconnect the access channels of the 10 cable system with any or all other cable systems in contiguous 11 adjacent areas in the City, upon the directive of the City Manager. 12 Interconnection of cable systems may be done by direct cable 13 connection, microwave link, satellite, or other appropriate method. 14 _ The City shall not direct. interconnection except under 15 circumstances where it can be reasonably accomplished without undue 16 burden or excessive cost. 17 b. Upon receiving the directive of the City Manager to 18 interconnect, a licensee shall immediately initiate negotiations 19 with the other affected cable system or systems in order that all 20 costs may be shared equally among cable systems for both construc- 21 tion and operation of the interconnection link. 22 C. A licensee may be granted reasonable extensions of time 23 to interconnect or the City may rescind its order to interconnect 24 upon petition by the licensee to the City. The City shall grant 25 said request if it finds that a licensee has negotiated in good 26 faith and has failed to obtain an agreement from the cable system 27 or systems of the proposed interconnection or that the cost of the 28 interconnection would cause an unreasonable or unacceptable 29 increase in subscriber rates. 30 d. A licensee shall cooperate with any interconnection 31 corporation, regional interconnection authority or other County, 32 State or federal regulatory agency which may hereafter be 33 established for the purpose of regulating, financing, otherwise 34 providing for the interconnection of cable systems beyond the 35 boundaries of the City. 36 e. In the event it becomes necessary, the licensee shall 37 make reasonable efforts to ensure any interconnect needed for the 38 simultaneous redistribution of the access channels provided for in 39 this license. Any common costs associated with this interconnec- 40 tion shall be shared among all licensed operators based on their 41 respective weighted pro rata share of all City of South Miami 42 subscribers. 31 I Sec. 8 -54. Records and reporting requirements; access to 2 records. 3 The City shall have access, at all reasonable hours, to books, 4 records, maps, plans, contracts, engineering, accounting, 5 financial, statistical, subscriber and service records relating to 6 the property and operation of the licensee's City system and to 7 such other records as may be required by the City to perform its 8 regulatory responsibilities under this chapter and the calculation 9 of gross revenues used to compute license fees. Such records shall 10 be made available upon reasonable notice at the licensee's local 11 County office. I£ the licensee shall fail to obtain books or 12 records not kept in the local County office, and if the City shall 13 determine that an examination of such records is necessary or 14 appropriate to the performance of any of the City's duties, then 15_ all travel and maintenance expenses necessarily incurred in making 16 such examination shall be paid by the licensee. The City shall 17 have the right to inspect and audit such records as it deems 18 appropriate for the proper administration of this chapter. The 19 City may photocopy records only to the extent that it can protect 20 proprietary information from disclosure under the public records 21 law. 22 Sec. 8 -55. Quarterly reports. 23 a. The licensee shall submit reports to the City quarterly 24 on forms provided by the City. The quarterly reports shall be 25 submitted according to the following schedule: January -March 26 reports due April 25; April -June reports due July 25; . July - 27 September reports due October 25; and October- December reports due 28 January 25 of each year. 29 b. The report shall include, but not be limited to: 30 (1) Number of homes passed and number of cable plant 31 miles; 32 (2) Telephone reports indicating the number of calls 33 received; number of calls abandoned; number of 34 calls receiving a busy signal; where technologi- 35 cally possible, average duration of each call 36 handled by a customer service representative; 37 average length of time each caller waits before 38 speaking directly to a customer service represen- -39 tative; and number of customer service 40 representatives staffed to handle telephone calls. 41 (3) The number- of total standard installations 42 performed; the number of standard installations 43 performed within seven (7) days; number of service 44 interruptions reported; number of service inter- 45 ruptions responded to within twenty -four (24) W I hours; number of other service problems reported; 2 number of other service problems responded to 3 within thirty -six (36) hours; and all other 4 information necessary to monitor; the licensee's 5 compliance with the consumer standards of this 6 chapter. 7 (4) Revenue information including but not limited to: 8 Number of subscribers for each type of cable 9 service offered, and the gross revenues from all 10 sources attributable to the operations of the 11 licensee in the City of South Miami stating 12 separately by category each source of revenue and 13 the income attributable thereto. 14 Sec. 8 -56. Annual reports. 15 a. In addition to the above, the licensee shall file the 16 following information with the quarterly report due January 25 of 17 each year. 18 (1) A summary of the previous year's activities in the 19 development of the system, including but not 20 limited to, services begun or dropped, the previous 21 year's construction activities, and a summary of 22 any policy changes taking effect during the year. 23 (2) A current copy of the subscriber service agreement, 24 a current list of all rates, charges and available 25 services, a current channel list, a copy of all the 26 licensee's published rules and regulations 27 applicable to subscribers and users of the cable 28 system, and a summary of the licensee's hours of 29 operation. 30 (3) A summary of subscriber or consumer complaints, 31 identifying complaints by number and category., and 32 their disposition. Where complaints involve 33 recurrent system problems, the nature of each 34 problem, and what steps have been taken to correct 35 it, shall be identified. 36 (4) A copy of updated maps depicting the location of 37 all trunks, separately identifying those areas 38 where there was construction in the year of the 39 report. 40 (5) For information purposes only, a listing of 41 licensee's closings or holidays for the year. 33 I b. Within three (3) months of the close of its fiscal year, 2 the licensee shall file an annual report to the City that includes 3 the following information: 4 (1) A list of all persons owning or controlling five 5 (5) percent or more of the stock, partnership 6 shares or assets of the licensee; and a list of any 7 parent corporation, parent entity or holding 8 company that owns, or by ownership of other 9 entities controls, the licensee. 10 (2) If the licensee is a corporation, a list of 11 officers and members of the board.and officers and 12 board members of any parent corporation; and, where 13 a parent corporation's stock is publicly traded, 14 two (2) copies of its annual report. 15 (3) Two (2) copies of each of the licensee's balance 16 sheet applicable to its operations in the County, 17 and a certified special report of gross revenues 18 that shall be specific as to the extent of 19 operations of the licensee within the City. All 20 special reports shall be certified by an 21 independent certified public accountant and 22 prepared in accordance with. Generally Accepted 23 Auditing Standards (GARS) as promulgated by the 24 American Institute of Certified Public Accountants, 25 reflecting the total amount and sources of gross 26 revenue and all payments, deductions, and 27 computations for the period and shall be in 28 sufficient scope to allow independent ascertainment 29 of the licensee's compliance with the franchise fee 30 requirements of this chapter. 31 Sec. 8 -57. Audit. 32 The City shall have the right and authority to inspect the 33 licensee's books and records, at any time under the license, and 34 the right of audit and recomputation of any and all amounts payable 35 under Section 8 -17. All costs associated with any such audit shall 36 be borne by the licensee when said audit results in increasing, by 37 more than five (5) percent, the licensee's annual payment to the 38 City. Upon reasonable notice, such records necessary to perform 39 said audit and recomputation shall be made available to the City at 40 the licensee's County office. 41 Sec. 8 -58. Additional reports. 42 a. A licensee shall notify the City upon any purchase of a 43 SMATV system located within the licensee's priority service area. 34 I b. Copies of all petitions, applications and communications 2 submitted by the licensee to the Federal Communications Commission 3 or any other federal or State regulatory commission or agency 4 having jurisdiction in respect to any matters affecting CATV 5 operations authorized pursuant to a license granted under this 6 ordinance shall also be submitted simultaneously to the City 7 Manager or his designee. 8 C. The licensee shall prepare and furnish to the City, at 9 times and in the form prescribed by the City, such additional 10 reports with respect to its operation, in the discretion of the 11 City Manager, which are reasonably necessary for the administration 12 of this chapter. 13 Sec. 8 -59. Consumer protection provisions; office and 14 telephone availability. 15 a. The licensee shall maintain an office within the County 16 that is adequately staffed and open to the public during all normal 17 business hours. The office shall be opened when the licensee 18 commences construction. 19 b. Each licensee shall maintain a telephone system with a 20 publicly listed telephone number. The telephone system shall be 21 adequately staffed and employ a sufficient number of telephone 22 lines to allow reasonable access by subscribers and members of the 23 public, and shall be so operated that complaints and requests for 24 repairs may be received at any time twenty -four (24) hours a day, 25 each day of the year. 26 c. Knowledgeable, qualified company representatives will be 27 available to respond to customer telephone inquiries Monday through 28 Friday during normal business hours. Additionally, based on 29 community needs, licensees will staff telephones for supplemental 30 hours on weekdays and /or weekends. 31 d. Under normal operating conditions, telephone answer -times 32 by a customer service representative, including wait time, and the 33 time required to transfer the call, shall not exceed thirty (30) 34 seconds. Licensees that utilize automated answering and 35 distributing equipment will limit the number of routine rings to 36 four (4) or fewer. Licensees not utilizing automated equipment 37 shall make every effort to answer incoming calls as promptly as the 38 automated systems. Percent of abandoned telephone calls out of 39 total calls received shall not exceed ten (10) percent, average. -40 These standards shall be met no less than ninety (90) percent of 41 the time measured on an annual basis based upon the most recent 42 four (4) quarters. 43 e. Under normal operating conditions, the customer will 44 receive a busy signal less than three (3) percent of the total time 45 that the licensee's office is open for business. tl7 1 f. Customer service center and bill payment locations will 2 be open for transactions Monday through Friday during normal 3 business hours. Additionally, based on community needs, the 4 licensee will schedule supplemental hours on weekdays and /or 5 weekends during which these centers will be open as needed. 6 Sec. 8 -60. Installations, outages and service calls. 7 a. Under normal operating conditions, each of the following 8 four (4) standards will be met no less than ninety -five (95) 9 percent of the time measured on an annual basis based upon the 10 preceding four (4) quarters. 11 (1) Standard installations will be performed within 12 seven (7) business days after an order has been 13 placed; provided the licensee has been able to 14 obtain any necessary easements or other consents 15 necessary to complete the installations. 16 "Standard" installations are up to one hundred 17 twenty -five (125) feet from the existing distri- 18 bution system. 19 (2) Excluding those situations beyond the control of 20 the licensee, the licensee will respond to service 21 interruptions promptly and in no event later than 22 twenty -four (24) hours. Other service problems 23 will be responded to within thirty -six (36) hours 24 during the normal work week. 25 (3) The appointment window alternatives made available 26 for installations, service calls, and other 27 installation activities will be (a) morning, 28 (b) afternoon, and (c) all day during normal 29 business hours. Additionally, based on community 30 needs, licensees will schedule supplemental -hours 31 during which appointments can be set. 32 (4) If at any time an installer or technician is 33 running late, an attempt to contact the customer 34 will be made and the appointment rescheduled as 35 necessary at a time which is convenient for the 36 customer. 37 b. The licensee shall not miss two (2) consecutive service 38 or installation appointments scheduled with a particular subscriber 39 unless rescheduled one (1) day in advance. 40 C. New developments contiguous to the licensee's distribu- 41 tion system shall be wired for cable service within a reasonable 42 amount of time, but at least within one hundred twenty (120) days 43 after the development has reached seventy -five (75) percent 44 occupancy, so long as the construction meets the density require- 36 1 ments of this chapter and provided the licensee has been able to 2 obtain any necessary easements or other consents necessary to 3 complete the installation. This section shall not apply to 4 developments that are already served by another pay television 5 service provider. 6 d. Each licensee shall intentionally interrupt service only 7 for good cause for the shortest time possible. Such interruptions 8 shall occur during periods of minimum use of the system, when 9 practicable. A written log shall be maintained for all service 10 interruptions. 11 e. In the event that total service to any subscriber is 12 interrupted for twenty -four (24) or more hours due to the fault of 13 the licensee, the licensee shall provide 'a credit or rebate to 14 affected subscribers, upon the subscriber's written request, equal 15 to twenty (20) percent of the monthly fees for each twenty-four- 16 hour period during which the subscriber is without service. In the 17 event that total service to any subscriber is interrupted for six 18 (6) or more hours, the licensee shall provide a credit or rebate to 19 affected subscribers, upon the subscriber's request, equal to one - 20 thirtieth of the monthly bill. For purposes of computing the time 21 of interrupted total service, the time shall begin when a complaint 22 for interrupted total service is received by the licensee or when 23 the licensee has actual or constructive notice of the interruption, 24 whichever occurs first. Nothing in this subsection limits the 25 licensee from applying a rebate policy more liberal than the 26 requirements. 27 f. In all situations where cable service is disrupted to two 28 hundred (200) or more subscribers for a time period greater than 29 four (4) hours, the licensee shall notify the City Manager or his 30 designee immediately. 31 g. All field employees must carry identification indicating -32 their employment with the licensee. 33 h. Upon termination of service to any subscriber, the 34 licensee shall promptly remove all portions of its system, 35 facilities and equipment from the subscriber's premises upon his 36 request. Where removal is impractical, such as with buried cable 37 or internal wiring, facilities and equipment may be disconnected 38 rather than removed. 39 Sec. 8 -61. Communications, bills and refunds. 40 a. The licensee will provide written information in each of 41 the following areas at the time of installation and at any future 42 time upon request: 43 (1) The products and services offered; 37 1 (2) Prices and service options; 2 (3) How to use the cable service; 3 (4) Installation and service policies; 4 (5) The licensee's procedures for the receipt and 5 resolution of customer complaints, the licensee's 6 address and telephone number to which complaints 7 may be reported,-and the hours of operation; 8 (6) The telephone number and address of the City's 9 office designated to handle cable television 10 complaints and inquiries; 11 (7) The availability of the "lock -out" device required 12 _ by this chapter; 13 (8) The availability of an input selector, or A/B 14 switch, and identification of those local broadcast 15 stations not carried on their system; 16 (9) The licensee's information collection and 17 disclosure policies for the protection of a 18 subscriber's privacy. 19 The information in subsections (5) -(9) above will be provided to 20 each subscriber annually. The licensee will provide prompt 21 notification to the City and to each affected customer of any 22 material change in any of the above. 23 b. Bills will be clear, concise, and understandable. 24 C. Refund checks will be issued promptly, but no later than 25 the earlier of forty -five (45) days or the customer's next billing 26 cycle following the resolution of the request, and the return of 27 the equipment supplied by the licensee if service is terminated. 28 d. All customers and the City will receive written 29 notification a minimum of thirty (30) days in advance of any rate 30 or channel change, provided the change is within the control of the 31 licensee. 32 e. The licensee shall, within seven (7) days after receiving 33 written request from the City, send a written report to the City 34 with respect to any particular consumer complaint. The report to 35 the City shall provide a full explanation of the investigation,, 36 findings and corrective steps taken by the licensee. 38 I Sec. 8 -62. Privacy /use of data. 2 The licensee shall comply with all federal and State laws 3 regarding collecting, storing and disseminating of individual 4 subscriber information, and shall operate the system in a manner 5 that protects against invasions of any person's privacy and 6 protects the privacy of data services and data signals over the 7 system. 8 Sec. 8 -63. Rates. 9 a. The licensee must give thirty (30) days prior written 10 notice to the City Manager and all affected subscribers of any 11 pricing changes or additional charges, excluding temporary 12 marketing and sales discounts or offers. The licensee may reduce 13 the price at any time. 14 b. At any time the licensee increases the rate for basic 15 service within a single calendar year by more than the greater of 16 seven (7) percent of the increase in the Consumer Price Index in 17 the previous twelve (12) months, the City Manager may require the 18 licensee to have an audit performed by an independent certified 19 public accountant agreed upon by the City. The expense of the 20 audit shall be shared equally by the City and the licensee. The 21 required audit shall be submitted to the City within thirty (30) 22 days following the effective date of the rate increase. The audit 23 shall identify those significant factors that prompted the decision 24 to increase rates and the extent to which those factors are 25 reflected in the actual amount of the increase. 26 Sec. 8 -64. Discontinuing or denying service. 27 a.' The licensee may discontinue service to a subscribers who 28 fails to pay installation fees or monthly service charges when due. 29 Before disconnecting service, the licensee must send the subscriber 30 at least seven 0) days prior written notice that. service will be 31 disconnected if payment is not received. 32 b. Licensee may deny service to any subscriber where such 33 subscriber has previously been a subscriber of licensee and the 34 licensee previously terminated the subscriber's service due to 35 nonpayment. 36 Sec. 8 -65. Discriminatory practices prohibited. 37 a. A licensee must not deny, delay or otherwise burden 38 service or discriminate against subscribers or users on the basis 39 of age, race, creed, religion, color, sex, handicap, national 40 origin, marital status, or political affiliation, and must not deny 41 cable service to any potential subscribers because of the income of 42 the residents of the area in which the subscribers reside. M 1 b. A licensee must not refuse to employ, nor discharge from 2 employment, nor discriminate against any person in compensation or 3 in terms, conditions or privileges of employment because of age, 4 race, creed, religion, color, sex, handicap, national origin, 5 marital status, or political affiliation. 6 c. A licensee must comply at all times with the Equal 7 Employment Opportunity provisions and reporting requirements 8 contained in federal law. A copy of the licensee's annual report 9 required by the FCC shall be submitted simultaneously to the City. 10 Sec. 8 -66. Theft, vandalism, tampering; violation. 11 It is unlawful and a violation of this chapter to: 12 a. Willfully obtain or attempt to obtain cable services or 13 _ cable related services from another by means of artifice, 14 trick, deception, or device without payment to the 15 operator for such services of all lawful compensation due 16 for each type of services unlawfully obtained. 17 b. Willfully assist any other person in obtaining or 18 attempting to obtain any cable service or cable related 19 services without payment to the cable operator of such 20 services of all lawful compensation due for each type of 21 services unlawfully obtained. 22 C. Willfully tamper or otherwise interfere with or connect 23 to by any means, whether mechanical, electrical, 24 acoustical, or other, any cable, wires, or other devices 25 used for the distribution of cable services or cable 26 related services without actual authority from the 27 operator of such services. 28 d. Willfully sell, rent, or lend, or promote or advertise 29 for sale, rental or use, any device or any plan to any 30 person with the knowledge that the person intends to use 31 such device or plan to commit any of the acts set forth 32 in paragraphs a, b, and c, whether or not such device or 33 plan actually has the ability to facilitate the 34 commission of any acts set forth in paragraphs a, b, and 35 C. 36 e. Willfully sell, rent, or lend, or promote or advertise 37 for sale, rental, or use, without authority from the 38 operator of such cable services or cable related 39 services, any device which is electronically capable of 40 decoding cable system signals which have been encoded by 41 a cable operator or any person under contract with such 42 operator. 40 I Sec. 8 -67. Prima facie evidence. 2 The presence on property, in the actual possession of a 3 person, of any device or alternation which effects the diversion or 4 use of cable services or cable related services without such 5 services being reported for payment to, and specifically authorized 6 by, the cable operator shall be prima facie evidence of a violation 7 of this section; however, this presumption shall not apply unless: 8 a. The presence of such a device or alteration can be 9 attributed only to a deliberate act in furtherance of an 10 intent to avoid payment for such service; and 11 b. The person charged has received the direct benefit of the 12 reduction of the cost of such services; and 13 C. The recipient of such services has received the benefit 14 of such services for at least one full billing cycle. 15 Sec. 8 -68. Confiscation. 16 Any law enforcement agency having jurisdiction shall have the 17 authority to confiscate any and all such instruments, apparatus, 18 equipment, devices, instructions, and plans described in Section 8- 19 66, including any materials, tools, machinery, or equipment used to 20 manufacture or produce such instruments, apparatus, equipment 21 devices, instructions, and plans, and, upon conviction for 22 violation of the provisions of this section such instruments, 23 apparatus, equipment, devices, instructions, and plans, together 24 with all such materials, tools, machinery, and equipment used to 25 manufacture or produce same, shall be destroyed or otherwise 26 disposed of by order of court. 27 Sec. 8 -69. punishment; civil damages; remedies nonexclusive. 28 a. Any person who willfully violates Section 8 -67 shall be 29 subject to a five hundred dollar ($500.00) fine and thirty- (30) 30 days in jail for each violation. 31 b. Whoever is found in a civil action to have violated the 32 provisions of Sections 8 -66 through 8 -69 shall be liable in actual 33 and punitive damages to the licensee involved or may be subject to 34 injunction, or both, and, upon judgment in favor of the licensee, 35 such licensee shall also be entitled to recover all costs of such 36 action, including all appellate proceedings, together with 37 reasonable attorney's fees. 38 C. The provisions set forth herein are in addition to any 39 remedies or sanctions of any other local, state, or federal law. 41 Sec. 8 -70. Performance evaluation. 2 a. The City Manager may conduct periodic performance 3 evaluations of a licensee. A licensee shall cooperate with these 4 evaluations. If the City implements.a survey of cable subscribers 5 in connection with a performance evaluation, the City may require 6 a licensee to distribute the City's questionnaire to its 7 subscribers at the City's expense. 8 b. At the conclusion of the evaluation, the City Manager 9 shall issue a report to the Commission of the results of any 10 performance evaluation together with, if necessary, any 11 recommendations for methods to improve a licensee's performance 12 under the license or this chapter. 13 Sec. 8 -71. Enforcement; settlement authority, notice and cure 14 _ provisions. 15 a. Provisions of this chapter will be enforced by the City 16 of South Miami Code Enforcement Board. The Code Enforcement Board 17 shall apply the schedule of penalties in Chapter 8CC of the Dade 18 County Code. The City Manager or his designee is hereby authorized 19 to resolve by settlement any notice of violation of this chapter 20 issued pursuant to Section 2 -24 of the City of South Miami Code of 21 Ordinances. In deciding to settle a dispute over an alleged 22 violation, the City shall consider: (1) the probability of success 23 in proving the violation; (2) the nature and seriousness of the 24 violation; (3) the licensee's .past history concerning similar 25 violations; (4) mitigating factors, and (5) the licensee's success 26 in resolving this dispute with affected'subscribers. 27 b. Prior to issuing a notice of violation pursuant to 28 Section 2 -24 of the City of South Miami Code of Ordinances, the 29 City will provide the licensee with notice and opportunity to cure. 30 The notice shall state the Code section alleged to be violated, 31 factual basis of the violation, the amount of the civil penalty, 32 and the time period allowed to cure the violation without incurring 33 a civil penalty. This notice and cure provisions will apply only 34 to the subsections (1), (2) and (3) listed below. 35 (1) Licensee shall have a notice and opportunity to 36 cure time period of no less than seven (7) days for 37 violations of the following provisions: 38 Section 8 -37(g) Burying drop cable 39 (2) Licensee shall have a notice and opportunity to 40 cure time period of no less than thirty (30) days 41 from violations of the following provisions: 42 Sections 8 -22; 8 -23 Maintaining insurance 43 Sections 8 -24; 8 -25 Maintaining performance bond EEI I Section 8 -28 Submission of construction plan 2 Section 8 -38(d) Membership in UNCLE 3 Section 8 -43 Equipment for the hearing impaired 4 Section 8 -47 Providing A/E switch 5 Section 8 -50 Service to public buildings 6 Sections 8- 54;8 -55; 7 8 -56 Recording and reporting 8 Section 8 -59(a) Maintaining an office 9 Section 8 -59(b) Maintaining 24 -hour telephone system 10 Section 8 -59(c) Maintaining office hours 11 (3) Licensee shall have a notice and opportunity to 12 cure time period of no less than sixty (60) days 13 for violations of the following provisions: 14 Section 8 -28 Construction and time limitations 15 Section 8 -44 Standby power 16 _ - Section 8 -52 Providing educational and government 17 access channels 18 Section 8 -60(c) Extending service to new developments 19 Sec. 8 -72. Further remedies. 20 a. If the City determines that the licensee fails to conform 21 to the required telephone standards in Section 8 -59(d) and (e) for 22 two (2) consecutive quarters: 23 (1) The City Manager may require the licensee to 24 provide the City with a communication traffic study 25 within sixty (60) days of notice. The study will 26 be conducted on all customer service trunk lines 27 and must include information on the efficiency of 28 the communication system measured from the 29 telephone company's central office, as well as 30 other performance information available from the 31 licensee's communication equipment. The study must 32 provide information that confirms that the 33 licensee's communications system is properly 34 trunked and staffed to meet the requirements of 35 this chapter using generally accepted telephonic 36 engineering standards. 37 (2) Based upon the findings of the traffic study that 38 additional personnel are needed and other relevant 39 considerations, the City Manager may require the 40 licensee to staff a minimum specified number of 41 customer service representatives to handle 42 telephone calls. The minimum number shall be one 43 (1) such customer service representative for each 44 one hundred (100) calls received daily. For 45 purposes of this calculation, the number of calls 46 shall be the median number of calls received on a 47 daily basis for the two (2) consecutive quarters 48 during which the standards were not met. If, 43 I following a City order for minimum staffing 2 requirements, the licensee's performance meets the 3 required telephone standards for any two (2) 4 consecutive quarters, the City will rescind its 5 minimum staffing order provided the licensee 6 continues to conform to the required telephone 7 standards. 8 b. In addition to or instead of any other remedy, the City 9 may seek legal or equitable relief from any court of competent 10 jurisdiction. 11 e. Failure of the City to enforce any requirements of a 12 license or this chapter shall not constitute a waiver of the City's 13 right to enforce subsequent violations of the same type or to seek 14 appropriate enforcement remedies. 15 Sec. 8 -73. Termination; right of termination. 16 The City reserves the right to suspend, terminate and cancel 17 a license and all rights and privileges of a licensee after the 18 process pursuant to this section for just and reasonable cause or 19 in the event that any one of the following occurs: 20 a. The licensee, after sixty (60) days notice of a violation. 21 sent by certified mail by the City, continues to violate 22 any material provision of this chapter or any rule 23 pursuant to this chapter, except if such violation by 24 licensee is without fault or through excusable 25 negligence. 26 b. The licensee becomes insolvent, unable or unwilling to 27 pay its debts, or is adjudged bankrupt. 28 C. The licensee practices any fraud or deceit upon the City 29 in connection with its responsibilities under its 30 license. 31 d. The licensee fails to commence -any required construction 32 within one (1) year from the effective date of its 33 license. 34 e. The licensee fails to substantially complete construction 35 pursuant to the requirements of this chapter within the 36 time required by its license. 37 Sec. 8 -74. Procedures for termination. 38 The license may be terminated in accordance with the following 39 procedures: 44 I a. The City Manager shall notify the licensee in writing of 2 the exact nature of the alleged violation constituting a 3 ground for termination and give the licensee sixty (60) 4 days, or such other greater amount of time as the City 5 Manager may specify, to correct such violation or to 6 present facts and argument in refutation of the alleged 7 violation. 8 b. If within the designated time the licensee does not 9 remedy and /or put an end to the alleged violation, or if 10 corrective action is not being actively and expeditiously 11 pursued, the Commission, after a public hearing, may 12 direct the termination of the license if it determines 13 that such action is warranted. 14 C. Prior to the public hearing, the Commission may order an 15- administrative hearing. The City Manager shall initiate 16 an administrative proceeding by issuing a hearing order 17 which establishes the issues to be addressed in the 18 hearing and the procedures to be followed, and the 19 Manager shall appoint a presiding officer for the 20 hearing. Upon completion of the hearing, the presiding 21 officer shall issue a recommended decision. Parties to 22 the hearing and the public shall have thirty (30) 23 calendar days to comment on the recommended decision 24 after its issuance. Within thirty (30) days after the 25 receipt of comments, the City Manager may submit 26 recommendations to the Commission on whether to terminate 27 the license. 28 d. Following the public hearing the Commission shall 29 determine whether or not to revoke the license based on 30 any recommended decision, the evidence and argument 31 presented at the hearing, any recommendations of the City 32 Manager, and other evidence of record. The Commission's 33 determination shall be reflected in a written opinion 34 setting forth the reasons for its decisions. 35 e. Any license may, at the option of the City following a 36 public hearing before the Commission, be revoked one 37 hundred twenty (120) calendar days after an assignment 38 for the benefit of creditors or the appointment of a 39 receiver or trustee to take over the business of the 40 licensee, whether in a receivership, reorganization, 41 bankruptcy assignment for the benefit of creditors, or 42 other action or proceedings, unless within that one - 43 hundred- twenty day period: 44 (1) Such assignment, receivership or trusteeship has 45 been vacated; or 45 1 (2) Such assignee, receiver or trustee has fully 2 complied with the terms and conditions of this 3 chapter and the license hereunder and has executed 4 an agreement, approved by the court having 5 jurisdiction, assuming and agreeing to be bound by 6 the terms and conditions of the license. 7 f. In the event of foreclosure or other judicial sale of any 8 of the facilities, equipment or property of the licensee, 9 the City may revoke the license, following a public 10 hearing before the Commission, by serving notice upon the 11 licensee and the successful bidder at the sale, in which 12 event. the license and all rights and privileges of the 13 license will be revoked ninety (90) calendar days after 14 serving such notice, unless: 15 (1) The City has approved the transfer of the license 16 to the successful bidder; and 17 (2) The successful bidder has covenanted and agreed 18 with the City to assume and be bound by the terms 19 and conditions of the license. 20 Sec. 8 -75. Removal and restoration; removal required. 21 To the extent that it is determined to be in the interest of 22 the health, safety, and welfare of the public a licensee shall, 23 upon notice, promptly remove from the streets or public places all 24 portions of the system and poles of such system. 25 Sec. 8 -76. Restoration required. 26 a. In the event of such removal as referenced herein, the 27 licensee shall promptly and reasonably restore the street or other 28 area from which such property was removed to the condition existing 29 prior to the disruption of the street or other area. 30 b. If a licensee fails to properly and promptly restore the 31 area, the, City, at its election, may restore the area and cause 32 forfeiture of the permanent performance bond in order to reimburse 33 the City for any costs and expenses it incurs for restoring the 34 area. 35 Sec. 8 -77. Continuity of service. 36 a. It is the right of all subscribers to receive all 37 available services from the licensee as long as their obligations 38 to the licensee are satisfied. It is a violation of this chapter 39 for the licensee to terminate service or fail to provide service to 40 its system for more than forty -eight (48) consecutive hours. This 41 section does not apply to acts of God or acts of war. 46 I b. In the event of a termination or transfer of a license 2 for whatever reason, the licensee must do everything in its power 3 to ensure that all City subscribers receive continuous 4 uninterrupted service regardless of the circumstance. If 5 necessary, to ensure continuity of service, the licensee must 6 cooperate with the City to operate the system for a temporary 7 period not to exceed six (6) months. Revenues accrued during that 8 period of time shall be received by the operator. 9 Sec.8-78. Appeal. 10 a. All decisions of the City Manager may be appealed within 11 thirty (30) days by filing a written notice of appeal with the City 12 Clerk and providing copies to the City Manager and City Attorney. 13 The notice of appeal shall state the decision which is being 14 appealed, the grounds for the appeal, a brief summary of the relief 15 which is sought and be accompanied by a nonrefundable fee of one 16 hundred dollars ($100.00) to cover the cost of processing. The 17 Commission shall conduct a public hearing at which time they may 18 affirm, modify or reverse the decision of the City Manager. The 19 City Manager shall notify any party who has filed a written request 20 for such notification of the date when the matter will be presented 21 to the Commission. Nothing contained herein shall preclude the 22 Commission from seeking additional information prior to rendering 23 a final decision. The decision of the Commission shall be in 24 writing and a copy of the decision shall be forwarded to the City 25 Manager and the appealing party. 26 b. Within the time prescribed by the appropriate Florida 27 Rules of Appellate Procedure, a party aggrieved by a decision of 28 the Commission may appeal an adverse decision to the Circuit Court 29 in Dade County, Florida. The party making the appeal shall be 30 required to pay to the City Clerk the sum of one hundred dollars 31 ($100.00) to defray the costs of preparing the record on appeal. 32 Sec. 8 -79. Force majeure. 33 In the event the licensee's performance of any of the terms 34 and conditions or obligations required by this chapter is prevented 35 by a cause or event not within the licensee's control, such 36 inability to perform shall be deemed excused and no penalties or 37 sanctions shall be imposed as a result thereof; provided, however, 38 that such inability to perform shall relieve the licensee of its 39 responsibility to provide enhanced credits and rebates pursuant to 40 Section 8- 59(e),_,but shall not relieve a licensee from its general 41 obligations to provide pro rata credits or rebates for interrup- 42 tions in service. For the purpose of this section, causes or 43 events not within the control of the licensee shall include without 44 limitation acts of God,' strikes, sabotage, riots or civil 45 disturbances, restraints imposed by order of a governmental agency 46 or court, explosions, acts of public enemies, and natural disasters 41 such as floods, earthquakes, landslides and fires, but shall not 47 Ordinance No 13 -95 -1586 1 include financial inability of the licensee to perform or failure 2 of the licensee to obtain any necessary permits or licenses from 3 other governmental agencies or the right to use the facilities of 4 any public utility where such failure is due solely to the acts or 5 omissions of the licensee, or the failure of the licensee to secure 6 supplies, services or equipment necessary for the installation, 7 operation, maintenance or repair of the cable communications system 8 where the licensee has failed to exercise reasonable diligence to 9 secure such supplies, services or equipment. 10 Sec. 8 -80. City's right of intervention., 11 The City hereby reserves to itself and the licensee 12 acknowledges the City's right to intervene in any suit, action or 13 proceeding involving the license granted hereunder or any provision 14 in this chapter. 15 16 Section 2. If any section, subsection, clause, or 17 provision of this chapter is for any reason held invalid, the 18 remainder of this chapter shall not be affected by such invalidity. 19 Section 3. All ordinances or parts of ordinances in 20 conflict with the provisions of this ordinance are hereby repealed. 21 Section 4. This ordinance shall take effect ediately at 22 the time of its passage. 23 PASSED AND ADOPTED this s° day of Sept er, 1995. 24 APPROVED: C 25 26 MAYOR Nei arver 27 ATTES 28 � MAYOR CARVER YFA NAY 29 CI Y CLERK Ronet t aylor VICE WIYOR YOU14G YEA NAY 1st Reading 8/15/95 2nd Reading 9/1595 M&II[SWNERBASS YEA _i/v NAY 30 READ AIM APPROVED AS TO FORM: G0(WISSIONERCOOr'ER YEA 1AY_ COPdMISSIONERCUNNINGHAM YEA NAY .31 32 CITY ATTORNEY Earl G. Gallop cabletv3.ord EGG: . /ego /z /x /z 8/31/95 M