Res. No. 154-04-11933RESOLUTION NO.154-04-11933
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE
CITY OF SOUTH MIAMI,FLORIDA,AUTHORIZING THE CITY
MANAGER TO DISBURSE A SUM OF $13,858 FROM ACCOUNT
NUMBER 01-1910-521-3450 TO USA SOFTWARE INC.,FOR THE
RENEWAL OF THE 2004/2005 POLICE DEPARTMENT SOFTWARE
SUPPORT/MAINTENANCE AGREEMENT;PROVIDING AN
EFFECTIVE DATE.
WHEREAS,USASoftwareInc.,isthemanufacturerand provider of thePolice
Department'srecordsmanagementsoftware;and,
WHEREAS,USASoftwareInc.,willprovidemaintenanceandtechnicalsupportforthe
CrimeFile2000,MobileFile2000,andComputerAidedDispatchsoftwareproductsaswellas
product updates and upgrades atno additional charge tothe City;and,
WHEREAS,themaintenanceandoperationofthissoftwareiscriticaltotheoperation of
the Police Department.
NOW,THEREFORE,BEITRESOLVEDBYTHEMAYORANDCITY
COMMISSION OF THE CITY OF SOUTH MIAMI,FLORIDA,THAT:
Section1.TheCityManagerbe,andherebyisauthorizedtodisburseasumnotto
exceed $13,858.00 toUSA Software Inc.,forthe renewal of the Annual Software Support
Agreement withthe disbursement tobe charged toaccountnumber 1910-521-3450
(contractualservices)withacurrentbalance of $93,621.
Section 2.Thisresolutionshallbeeffectiveimmediatelyupontheadoptionhereof.
PASSEDANDADOPTEDthis ^^day of onroh^r ,2004.
ATTEST:
READ AND APPROVED AS TO FORM:
£FHfATTORNEY
COMMISSION VOTE:
Mayor Russell:
Vice Mayor Palmer:
Commissioner Wiscombe:
Commissioner Birts-Cooper:
Commissioner Sherar:
5-0
Yea
Yea
Yea
Yea
Yea
South Miami
AD-AmoteaCBy
miirCITYOFSOUTHMIAMI
OFFICE OF THE CITY MANAGER
INTER-OFFICE MEMORANDUM 2001
To:Honorable Mayor,Vice Mayor
andCity Commission
From:Maria V.Davis
City Manager L tiUff
fati
Date:October 5,2004
Re:Agenda Item 1
Commission Meeting 10/05/2004
Authorizing the City Manager to
disburse the sum of $13,838 to USA
Software Inc.,for the renewal of the
annual support
REQUEST
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY
OFSOUTH MIAMI,FLORIDA,AUTHORIZING THE CITY MANAGER TO
DISBURSE ASUMOF$13,858FROM ACCOUNT NUMBER 01-1910-521-3450
TOUSA SOFTWARE INC.,FORTHE RENEWAL OF THE 2004/2005 POLICE
DEPARTMENT SOFTWARE SUPPORT/MAINTENANCE AGREEMENT;
PROVIDING AN EFFECTIVE DATE.
BACKGROUND AND ANALYSIS
USA Software Inc.provides South Miami Police Department with records management
software along with maintenance,updates and upgrades of that software (which includes
crime analysis software,offense/incident storage databases,mobile field reporting,
Personnel and false-alarm trackingtonamea few)whichisusedbythePolice
DepartmentandCityHall.
This contract renewal will cover telephone and onsite technical software support.Itwill
also include any update and upgrades of software during the length ofthe contract.
The Police Department is requesting the renewal of this agreement with USA Software
Inc.,foran amount of $13,838 (pursuant tothe 2004 -2005 budget),from Account 1910-
521-3450 (Contractual Services)which hasa current balance of $93,621.00.
RECOMMENDATION
Approvalisrecommended.
CITY OF SOUTH MIAMI
CAPITAL ACQUISITION REQUEST FORM(CARF)
FISCAL YEAR.2004 -2005
Item Requested:USA Software Inc.Renewal Contract Priority in Dept:Immediate
Department:POLICE DIVISION:Information Technology
REASON FORREQUEST:To have customer support for crime reporting application
A)Efficiency X
B)Increase Level of Service X
C)Replacement.__
CAPITAL EQUIPMENTS REQUIRED:
DESCRIPTION PRICE
Annual Support contract renewal 2004 -2005 $13,858.00
TOTAL COST:$13,858.00
Brief narrative objective of the acquisition (Including expected savings or efficiencies to be
realize).
This acquisition is for renewing an annual support contract with USA Software Inc.USA
SoftwareisourcurrentvendorforourRecordsManagementSoftware applications.The
contract covers telephone and on-site technical support,and all upgrades tothe software.
FUNDING ACCOUNT NUMBER:1910-521-3450
Jul IB 04 10:11a USA Software,Inc.954-431-2641 p.2
Software Support and Maintenance Agreement
The following are the terms and conditions under whichUSA Software agrees tofurnish and Customer
agrees to accept software support services fortheLicensed Program(s)listedonthe attached Support
Schedule A.
I.ELIGIBILITYREQUIREMENTS:Services underthis Agreement are applicable onlytoInformation
Management Systems Software purchased fromUSA Software commencing with Version 6.
II.TERMS &CONDITIONS:Atthetime Customer licenses Licensed Programs(s)fromUSA Software,
itmay also purchase support services forthe Licensed Program(s).All such services shall be upon
thefollowing terms andconditions:
1.Support USA Software will provide the following support:
a.Telephone support service to Customer forthe purpose of assisting Customer withthe
application of the Licensed Program(s).Telephone Support Service is defined as
"answering questions requiring anominal amount oftime,usually during the same tele
phone call"and will be available from 8:30 A.M.until 4:30 P.M.,Eastern Standard Time,
Mondays through Fridays (holidaysexcluded).Inthe event any telephone support
requires an inordinate amount oftime(overfive minutes onany one problem orcall)
Customer will be responsible forthelongdistance telephone charges for such call(s).
b.Modem communication support where available.Customer must provide its own
compatible modemand will be responsible foralllong distance telephone connect time
and charges.Asan alternative tomodemsupport,web-based support is also available.
Customer is responsible forall aspects ofconfiguringtheir site for communication
between USA Software and the Customer site.This includes,butisnotlimitedto,all
hardware,internet access,firewall settings,and server access settings.
c.Onsitevisitseithertothe USA Software sitebyCustomerortoCustomer'ssitebyUSA
Softwareand services inadditionto telephone service will be charged at the thencurrent
labor rates plus expenses.Customer will be informed in advance ofincurringany
charges.This service is provided onlyto Customers within the continental United States
and Canada.
d.DOES NOT INCLUDE:
a.Restorationofanysoftwareand/ordataonCustomer system duetofailureon
thepartofCustomertoadequatelybackupsoftwareand/ordata.
b.After hours,weekend,and holiday support which maybe contracted for
separately.
c.Maintenance ofanyCustomersystemsotherthantheLicensed Product(s).This
includes,butisnotlimited to.security settings,hardware maintenance and
configuration,network configuration,etc.
2.Fees:Customer shallpaytoUSASoftwarean annual support feein advance inthe amount
set forth inthe USA Software invoice/statement accompanying thisAgreement.Fees are
payableto USA Softwarein Broward County,Florida andaresubjectto change without
notice except forcurrent agreements fora maximum of 12 monthsor until expiration date
whichever period is shorter.
3.Term:ThisSupportAgreementshallbeforatermof twelve (12)monthsasshownonthe
invoice/statement accompanying this Agreement.
Copyright O1KS-200*byU&A GoTmuc.^c A*RjgMi RmmvocL
Jul 16 04 10:11a USA Software,Inc.954-431-2641 p.3
4.Software Maintenance:USA Software shall distribute to Customer updated Licensed
Program(s)and/or documentation as soon as they are commercially available.USA
Software shall distribute to Customer any new versions,upgrades and/orother
enhancements totheLicensedProgram(s)which arereleased,inUSASoftware'ssole
discretion,during the maintenance term.Customer acknowledges that certain new versions,
upgradesand/orother enhancements tothe Licensed Program(s)may require either
additional software,hardware or hardware updates,with respect tothe Customer's original
orcurrentcomputersystem(s),inorderforthe Licensed Program(s)to function and/orto
allow Customer togainthe full benefits ofsaid new versions,upgradesand/orother
enhancements tothe Licensed Program(s).All costsand responsibilities for suchnewor
additional software and/or hardware shall bebornesolely by Customer.
III.WARRANTY AND LIMITATION OF LIABILITY:
1.EXCEPT AS STATED IN THE APPLICABLE LICENSE AGREEMENT,THERE ARE NO
EXPRESS OR IMPLIED WARRANTIES RESPECTING THE LICENSED PROGRAMS,
THISAGREEMENTANDTHESERVICESANDMATERIALSPROVIDED
HEREUNDER,INCLUDING BUT NOT LIMITED TOTHE IMPLIED WARRANTIESOF
MERCHANTABILITY ANDFITNESSFORAPARTICULARPURPOSE.THE
WARRANTIES AND REMEDIES SET FORTH IN THEAPPLICABLELICENSE
AGREEMENTANDUSASOFTWARE,INC.SOFTWARESUPPORTAND
MAINTENANCE AGREEMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS,
ORALOR WRITTEN,EXPRESS OR IMPLIED.USA SOFTWARE,INC.,ITS
DISTRIBUTORS,DEALERS AND/OR AGENTS MAKENO EXPRESS OR IMPLIED
WARRANTIES TO CUSTOMER WITH REGARD TO THIS AGREEMENT,THE
LICENSEDPROGRAMSANDTHESERVICESANDMATERIALS PROVIDED
THEREWITH,INCLUDING MERCHANTABILITY,FITNESSFORANYPURPOSEOR
PROPRIETARYRIGHTSOFOTHERS.NEITHER OF THEM SHALLHAVEANY
LIABILITY OR RESPONSIBILITY TO CUSTOMER FOR DAMAGES OFANY KIND
INCLUDING SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGE,ARISING OUT OF
OR RESULTING FROM THIS AGREEMENT,THE LICENSED PROGRAMS,OR THE
SERVICES OR MATERIALS MADE AVAILABLE HEREUNDER.IN NO EVENT
SHALL USA SOFTWARE,INC.BE LIABLE FOR ANYLOSSOR PROFIT ORANY
OTHER DAMAGES OFANY KIND.SORAE STATES DO NOTALLOWTHE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES
SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLYTO YOU.THIS
UMITED WARRANY GIVES YOU SPECIFIC LEGAL RIGHTS,AND YOU MAY ALSO
HAVEOTHERRIGHTS WHICH VARYfiROM STATETOSTATE.
2.USA Software will not be liable for any failure1 or delay in performance due in whole or in part
to any cause beyond USA Software's reasoriabfe control.In no event shall USA Software be
liable to Customer for any claim,whether in'cbntract or those that arose more than eighteen
months prior to institution ofsuit thereon/'!•--'
IV.GENERAL O --
1.Customer may not assign any of its obligations;rights or remedies under this Agreement and
anysuchattemptedassignmentshallbe nujfend void.
1 »*•''••.».
2.The waiver orfailure of either party to exercise-in any respect any right provided for herein
shall notbe deemed a waiver of any further right hereunder.
3.Customer agrees that USA Software may perform such tests as USA Software shall deem
reasonably necessary to monitor compliarice with applicable software licenses at any time
with orwithoutnotice,duringnormalbusinesshours.
4.That the Software License Agreement fofthe products covered herein and the USA Software
Terms and Conditions of Sale are incorporated herein by reference and made a part hereof
That if any term of this agreement and the applicable License Agreement are inconsistent or
contrary the applicable License Agreement shall govern.
Copyright O19SS-J00}by usa Sottwwc.hi.'Atr'rtsiito ftasnmd.
Jul 16 04 10:12a USA Software,Inc.954-431-2641 p.4
5.This Agreement shall be deemed made and entered into in Broward County,Florida and
shall be governed bythe laws ofthe State of Florida.Customer agreesthat venue for any
suitor action arising outoforin connection with this Agreement,the Licensed Programs or
any support or materials provided herewith;or any other matter involving USA Software,
including butnot limited to rescission,canand shall oniy be maintained in Broward County,
Florida and Customer hereby submits to the jurisdiction ofthecourtsin Broward County,
Florida foranysuchsuitand Customerhereby.waives all rights to trial by jury.
6.Customer agreesthat USA Software's entire liability,if any,foranycause whatsoever arising
outofthis Agreement shallnotexceedtheamountCustomer actually paidto USA Software
to purchase the support.
7.ThisAgreementconstitutes the entire andsoleagreementofthepartiesheretoand
supersedes allprioragreements,understandings,oralor written,expressedor implied,with
respecttothesubjectmatter hereof.Thereareno contemporaneous oralagreementsorun
derstandingsbetweenthepartiesotherthanthosecontainedorincorporatedherein.This
Agreement maynotbe amended or modified except in writing.
8.In the event any litigation isinstitutedbyeitherpartyunderor as aresultofthisAgreement,
the prevailing partyshallbeentitledtoitsreasonableattorneysfees from the non-prevailing
party.
Accepted and agreed to:
Customer name:
Signature:
Print Name:
Street Address:_
City/State/Zip:_
Telephone:Fax:
Date:
Not effective until accepted bv an authorized representative of USA Software.
Accepted by USA Software on the day of ,20 .
By:
Authorized USA Software Signatory
Cuwriylil CI»»»-JO0»by USA 3ufta»i*.kiu Ml Ftlyhb.RnaixmJ.