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Res No 001-15-14340
RESOLUTION NO.001-15-14340 A Resolution authorizing the City Manager to expend $6000 for Cultural Diversity Training for the Police Department and Department Heads. WHEREAS,the Police Department andHumanResourceswish to certainCity Staff,including police officerswithdiversitytrainingin order toprovidethecitizenswithahigherstandardofservice;and WHEREAS,culturaldiversitytrainingwill create an environment inwhich to explore greater understanding of diverse groups which the City serves;and WHEREAS,three (3)quotes were received forsuchtrainingand the vendor selected is the lowest, most responsible and responsive bidder;and WHEREAS,the fundingforthistraining will bejointlyfundedby the Police Department andHuman Resources. NOW,THERB=ORE,BE IT RESOLVED BY THE MAYOR AND CHY COMMISSION OF THE CITY OF SOUTH MIAMI,FLORIDA: Section I:TheCityManageris hereby authorized to negotiate and enter intoan agreement withDr. Rick Holton &Associates,P.A.for Cultural Diversitytrainingforan amount not to exceed $6,000.An amount not to exceed $4,000of the contract priceshallbecharged to Forfeiture account 615-1910-521-4070 (TravelandPerDiem)fortrainingoflaw enforcement personnel onlyandan amount not to exceed $2,000 willbecharged to account 001 -1330-513-4080 forCitywidetraining for non-law enforcement personnel. Section 2:Severability:Ifany section,clause,sentence,or phrase ofthis resolution isforanyreason held invalid or unconstitutional bya court of competent jurisdiction,thisholdingshall not affect the validityof the remaining portions ofthis resolution. Section 3:This resolution shall take effectimmediatelyuponapproval. PASSED AND APPROVED this6 th dayof January 2015. APP»^U^ MAYOR COMMISSION VOTE:5-0 Mayor Stoddard:Yea ViceMayorHarris:Yea Commissioner Liebman:Yea Commissioner Edmond:Yea Commissioner Welsh:Yea To: Date: From: Subject: Soutff1 Miami THE CITY OF PLEASANT LIVING CITY OF SOUTH MIAMI Honorable MayorandCity Commission January 6,2015 Steven Alexander City Manager AResolutionauthorizingtheCityManager to remitpaymentof $6000 toDr. Rick Holton&Associates,PA forCultural Diversity training.$4000ofpayment will becharged to Forfeitureaccount 615-1910-521-4070 (TravelandPerDiem)and $2000 willbecharged to Citywidetraining account 001 -1330-513-4080. Background:ThePolice Department and Human ResourceswishtoprovideCultural Diversity training to all swornpolicepersonnelaswellas all Department Directorsandselectedsupervisorypersonnel.Thistraining will providestaff witha greater understanding ofhow to dealwith different ethnic andracial groupsas well as providing diversity and sensitivity awareness.The training costcovers five (5),four(4)hourworkshopsand will takeplaceattheSouth Miami Police Department.The City of South Miami received three proposals shown below. Expense: CSG Skillpath Corporate Strategies Rick Holton &Associates,PA $10,350 $16,000 $6,000 The proposals were reviewed anditwas determined that Rick Holton & Associates,P.A.isthe lowest,responsive and responsible firm forthisthese services. This training will be provided by Dr.Rick Holton who is a30year veteran of the Miami Dade Police Department and currently serves asa professor for St.Thomas University and is a member of National Organization of Black Law Enforcement as well as many other nationally recognized organizations. This training should assist in creating and fermenting closer relationships with the community thatwe serve and advances the Chief of Polices Community Policingprinciples. $6,000 Accounts:615-1910-521-4070 ($4,000)Federal Forfeiture Travel andPer Diem with a current balance of $35,000. 001-1330-513-4080 ($2,000)Citywide Training with acurrent balance of $9,778. Attachments:Resolution Quotes (3) Federal Forfeiture Guidelines Course Description Sunbiz Scope ofServices E-Mail Memo toCityAttorneyfor Forfeiture Expenditures City of South Miami <\ni it h^fkAi3 mi Po,ice DePartmentJUUUIIVlIdl1IIINTER-OFFICE MEMORANDUM THE CITY OF PLEASANT LIVING TO:Thomas Pepe City Attorney FROM:Chief Rene Landa DATE:December 5,2014 SUBJECT:Forfeiture Expenditure-Human Diversity Training Asperyourrequestforamemo"explaininghowandwhy forfeiture fundsarebeingused andcitethespecificprovisionofthefederalguidelineIbelieveisauthorizationforthe useof forfeiture funds"this memo was authored regarding a resolution authorizing the expenditure of $4000.00 for Human Diversity Training forthe Police Department.Based onmy review of the "Guide to Equitable SharingforStateandLocal Law Enforcement Agencies"(copyprovidedtoyouroffice)publishedin2009page 16 Section8Subsection A1B Law Enforcement Training:thetrainingofofficers,investigators,prosecutors, and law enforcement support personnelinanyareathatisnecessarytoperform official duties. Also referencing theFlorida Department ofLaw Enforcement (FDLE)-Law Enforcement Officer Ethical Standards of Conduct (attached)Principle 3 states the following: 3.1 Police officers shall provide every person inour society with professional,effective and efficient law enforcement services. 3.2 Police officers shall not express,whether by act,omission or statement,prejudice concerningrace,color,creed,religion,nationalorigin,sex,maritalstatus,andstatuswith regard to public assistance,disability,sexual orientation or age. 3.3 Police officers shall not allow their law enforcement decisions to be influenced by race,color,creed,religion,national origin,sex,and marital status,status with regard to public assistance,disability,sexual orientation or age. As outlined in the proposal by Dr.Rick Holton &Associates,P.A.(copy provided in earlier email)Agenda ata Glance this training covers Managing Diversity,Ethic's/Self Awareness and Human Diversity Traffic Stops.These training principles will provide officers withskills which will ensure that applicable FDLE ethical standards are adhered to.Inmyopiniontherelation of allcited principles andthe Federal ForfeitureGuiderule on expenditures for training "inan area thatis necessary to perform official duties", complieswithappropriate expenditures. If you have any further questions regarding this issue please feel firee to contact my office. 16 •Guide to Equitable Sharing VIII-What Are the Uses of Equitably Shared Property? A.Law enforcementuses Except as noted in this Guide,equitably shared funds shall be used by law enforcement agencies for law enforcement purposes only.Subject to laws,rules,regulations,and orders ofthe state or local juris diction governing theuseofpublicfunds available for law enforcement purposes,the expenses noted below arepre-approvedas permissible usesofsharedfundsand property. To avoidaconflictofinterestortheappearanceofaconflictofinterest,anyemployeeofanyfederal, state,orlocalgovernmentalagency(ormembersofhisorherimmediatefamilyorthoseresidingin hisorherhousehold)whowasinvolvedinthe investigation which led tothe forfeiture oftheprop erty to be sold bythe USMS contractor is prohibited from purchasing,either directly or indirectly, *forfeited property.Additionally,DepartmentofJusticeemployeesandcontractorsmaynot,without prior written approval ofa designated agency official,directly or indirectly purchase property thathas been forfeited tothe United States;or personally usesuchpropertythathasbeen directly or indirectly purchased fromtheUnitedStatesbyamemberof hi^orherimmediate family. Thefactthatsharedpropertywas forfeited as aresultofaparticularfederalviolationdoesnotlimit its use.For example,when an agency receives a share of property that was forfeited for a federal drug violation,the recipient isnot limited initsuseof the property inthe recipient agency's drug enforce ment program.Among the following uses,priority should be given to supporting community policing activities,training,andlawenforcementoperations: 1.Permissible uses a.Law enforcement investigations—the support of investigations and operations that may result in furthering thelaw enforcement goals and mission,e.g.,payment of overtime for officers and investigators;payments to informants;"buy,""flash/'or reward money;and the purchase of evidence. b.Law enforcement training—the training of officers,investigators,prosecutors,and law enforcement support personnel in any area that is necessary to perform official law enforcement duties.Priority consideration should be given to training in:(1)asset forfeiture in general (statutory requirements,policies,procedures,case law);(2)the Fourth Amendment (search and seizure,probable cause,drafting affidavits,confidential informant reliability);(3)ethics andthe National Code of Professional Conduct for Asset Forfeiture,16 (4)due process;(5)protecting the rights of innocent third parties (individuals and lienholders);(6)use of computers and other equipment in support of law enforcement duties;and (7)this Guide. c. 1,x Bfor a copy of the National Code of Professional Conduct for Asset Forfeiture. Law enforcement and detention facilities—the costs associated with the purchase,lease, construction,expansion,improvement,or operation oflaw enforcement or detention facilities used or managed by the recipient agency.For example,the costs of leasing, December 17,2014 Rene Landa,Chief South Miami Police Department 6130 S.W.72nd Street South Miami FL,33143 Dear Chief Landa, Thankyoufor allowing methe opportunity to provide youwitha proposal for professionalservicesonDiversity&Sensitivitytrainingforthesworn staff members of theSouthMiamiPoliceDepartment. Pleasefindenclosedinformationoutliningmyproposalforprofessionalservices asaninstructorfor(Five)4hourworkshop'sonDiversity&SensitivityinToday's Workplace.Thiscoursehasbeendesignedforsworn,supervisors,political/ community leaders,and managers aswell.The workshop willalsoinclude current FDLE requirements on Diversity Traffic Stop's andstrategiestofoster positive relationships within the community. My expertise inthe training arena,alongwithmy past workshop andcourse work experiences locally,nationally,and internationally,qualifies measan instructor to provide you with a product that addresses today's issues,aswellas tomorrow's concerns.I assure you that you can expect the same level and quality of service's that I have provided to other Police Agencies inthepast. Enclosed,you willalsofinda preview of theCourseataGlance,Goals and Objective's andmy Biographical sketch.Again,I look toward providing your participants with an academic challenge,anda rewarding experience that they will never forget.If thereareanyquestions,please contact meby calling 786-295-157. Dr.Rick Holton,Chief Training Consultant "Professional Training Services to Meet Today's Need's' Diversity&Sensitivity Training In Today's Workplace Designed for South Miami Police Department Thestandardforprofessionalconductamongpoliceofficers,andsupervisors arebeingpushedtoanewlevelthroughpolitical-communitypressureand lawsuits.National andlocaleventssuchasthe Amadou Diallo incident,Mike Brown of Furguson,MO,adiverseworkforcetoincludegender,andthe community'soutcryforcultural sensitivity trainingand effective leadership amongourpublicserviceemployees,hascausedthecriminaljusticearenato adjust its attitude toward dealing with citizen's,co-workers,andthe greater community in general,ina more effective manner.This factor has a direct effecton their delivery of serviceaswell. Thiscallsfor more current and practical methods of training supervisors, civilianstaff,andeven community members tobemore professional and proficient when responding toaddresssuchmatters of mutualconcern. Tremendous demands are being placed upon law enforcement personnel tobe sensitive to offensive comments,jokes and gestures that may be perceived by various groups as insulting degrading,or lacking professionalism.The "Diversity &Sensitivity"workshop is designed for sworn personnel to address these concerns and to provide the employee with the necessary knowledge andskillstobemore effective and efficient as leaders, professionals,andpublic employees. The training is based on what police,supervisors,managers,professional trainers,public employees do every day from a leadership and goal directed perspective.Theworkshop'swill encompass theuse of various instructional methods including lecture on current issues and topic matter,relevant videos, androle-playing. "Professional Training Services toMeetToday'sNeed's' Agenda At A Glance I.Introductionandpurpose: The facilitatorprovides an overview ofthe topic and the significance ofunderstanding,andskill development in the complex world of Cultural Differences in the workplace.The significance ofvalue,sensitivity,and morality willbe explored through afullclass exercise.The "World House ",Where dowego From Here?"willbe examined andusedasa Blue Print for class. II.Managing Diversity &Team Development: Managing diversity means managing people 'sfear ofthe unknown.Howto recognize,respect,and employ the differences foundin today's workforce,andto realize that change is natural andgood..The participants will havean opportunity to develop and review skillsthatwillfostersuccessinthe workplace when relating to gender,age,sexuality,andpositive relationships withintheworkplaceand community. Ill Ethic's /SelfAwareness: The participantswillbeexposedtoethicaldecisionmakingandstressrelated factors designedtoenhancethosesensitivityskillsnecessarytoeffectively recognizeandhandle common crisisinthe workplace,community,andtheir personal life. IV.Human Diversity Traffic Stop 9s Theparticipantswillbeexposedtotheuseandpower ofthe "Traffic Stop".The studentswillexplorethemeaning ofRacialProfiling,"Driving &Walking while Black",andits historical outcomesinminoritycommunitieswhen used inappropriately.Florida Department ofLaw Enforcement (FDLE)requirement's willbe presented duringthisblock ofinstructionstoincludemoderndayconcerns asitrelatestothissubject matter. Subjectmatterissubjecttochangebaseduponthedynamics oftheAdult Learners and current issues in the Criminal Justice arena. Preparedby Dr.RickHolton "Professional Training Services to Meet Today's Need's" GOALS AND PERFORMANCE OBJECTIVES Course Name: Developed by: Audience: Length of Instructions: Goals: "Diversity &Sensitivity Training in Today's Workplace" Dr.Rick Holton South MiamiPolice Department Sworn,Supervisory&Political Leadership Five IA Hour Sessions Dates (TEA) Thiscoursewillintroduceprinciplesandskillstopoliceofficers, supervisors,professionaltrainers,andpublicemployees,whichwill: 1.Provide analytical skillsthatcanbeusedwhen supervising adiversepool of employeesandcommunitymembers. 2.Helpinminimizingandpreventingcollectivenegative attitudesand misconceptions asapublic employee towards the community. 3.Be helpful in providing skillstoassistin leadership,and understandingdiversityinthepublicarena. Objectives: *To provide participants with information that will enhance safety and communication skills asa supervisor,or public employee and community leader when dealing with individuals from others cultures,ethnic backgrounds,races,sexuality,religions,gender,and varying valueswithinoursociety. *Toallow participants to examine how cultural diversity and effective leadership enhances the work place andthe community, while demanding some behavioral changes,as well as cognitive understanding,onhowthiswill translate intoa more productive workforce/community/instructional environment,andhigherlevel of professional service. *To allow participants to explore the concepts of culture diversity, theirown perceptions of culture,andother perceptions of culture iemic environment.in an academic environment. *To prepare supervisors for integrating concepts,knowledge,and skills explored,gainedand developed during this experience into the professional work environment. "Professional Training Services toMeetToday'sNeed's' COST ANALYSIS 12/17/14 South Miami Police Department Maximum number of participants per session (15-20)and may vary without any additional cost. Date(s):TBA Training Cost:$6,000.00 for Five (4)Hour Workshop's Adult Learners:50 -75 Location:South Miami Police Department 6130 S.W.72nd Street South Miami,FL 33143 Administrative:All necessary copy work for hand out material's tobe provided by the Agency. Payment should be made to the following: Dr.Rick Holton &Associates,P.A. 3350 Hibiscus St. Miami,FL.33133 "Professional Training Services to Meet Today's Need's' ICSG-. Ifee Champion Services Group,Inc. Human Resources &Management Consulting Firm Mutual Respect -The Bottom Line Diversity &Culture Inclusion Training Prepared For TheCityofSouth Miami PoliceDepartment --/ Prepared by James A.Champion The Champion Services Group,Inc. December 17,2014 "Honoring Tradition While Pioneering Change" 6501NW 36th Street,Ste 300,Miami,Florida33166 Tel:305-871-4866 *Fax:305-871-9077 "E-Mail:hr@csqwav.com WebSite:www.thechampionservicesqroup.com MUTUAL RESPECT-THE BOTTOM LINE Diversity &Cultural Inclusion Training NON-DISCLOSURE STATEMENT This response contains ideas and descriptions that are ofa proprietary nature and interest to The Champion Services Group,Inc.(CSG).The information and materials which make up the contents ofthis response are intended for the exclusive review and consideration of the City of South Miami (The City). Unless written permission is given by The Champion Services Group,Inc.there shall be no redistribution or disclosure of the ideas and descriptions contained herein to any other agency,company or organization due to the competitive nature of consulting business. THE BUSINESS OBJECTIVE FOR DIVERSITY TRAINING The Champion Services Group,Inc.understands that regardless of how complex organizational issues and concerns may be,such as individual and cultural differences there is an absolute need to put in place a simple and direct learning process to educate employees about workplace diversity and cultural inclusion.Some ofthebest methods to accomplish this objective include ensuring that:a clearly written policy is established and effectively communicated;procedures are outlined in a consistent manner;and targeted education is provided to everyone.Given this proven methodology,CSG is well prepared to develop and deliver a customized training process that is practical*timely,and cost-effective.The Mutual Respect-The Bottom Line Training process is designed to explore: How sworn officers can better understand the unique cultural characteristics ofThe City of South Miamito better serve its constituents What is actually considered diversity asa defined term resulting from cultural dimensions Whyis diversity and cultural inclusion the right thing todo and makes good businesssense for high end performance and successful community relations How culture and other interpersonal dynamics get in thewayof maintaining effective working relationships among employeesand within the community How the four (4)key dimensions of diversity can favorable impact community relations How mutual respectmustbeacore value ofThe City's people philosophy,community strategy and practice Why individual differences,like race,ethnicity,culture,personality,lifestyle,gender, generational differences,etc.cancause conflict in the workplace and within the community SFhe Champion Services Group,Inc. tman Resources S Management Ccnsutuhq Rrin MUTUAL RESPECT -THE BOTTOM LINE Diversity &Cultural Inclusion Training THE BUSINESS OBJECTIVEFORDIVERSITYTRAINING (cont'd) ♦How behavioral stylesand communication differences cancause challenges between sworn officers andthe community theyserve. ♦How "perceived"and "real"assumptions and biasescan impact working relationships and community relations. ♦How individual roles and responsibilities can makea difference in maintaining productive working relationships within the police department and community asa whole. ♦Why exercising good judgment when faced with community challenges that resonates from diversity dynamics suchas generational differences,race,gender and other diverse characteristics can promote greater awareness and sensitivity among sworn officers and the community. UNDERSTANDING THE LEARNING OBJECTIVE The Champion Services Group,Inc.fully understands the need for the City of South Miami to successfully put in place a quality diversity and cultural inclusion learning process for its police department.CSG also understands the importance of meeting any and all learning objectives set by The City with regards to helping sworn officers excel in their jobs through a greater understanding of the multi-cultural community they serve.In addition,CSG recognizes the critical nature of making the training a meaningful and a rich the learning experience for all participants to include sworn officers,civilians,community leaders and others. The Champion Services Group,Inc.is positioned to ensure that all learning objectives are successfully met in a timely and cost-effective manner.With that in mind,CSG is committed to create a quality learning process to train all employees by using a delivery schedule that is functional with the police department's day-to-day operations. Jcsg *vne Champion Services Gtxnjp,Inc. imsn Resourced &Management Consulting firm MUTUALRESPECT-THE BOTTOMLINE Diversity &Cultural Inclusion Training MUTUAL RESPECT-THEBOTTOMLINETRAININGDEVELOPMENT The Champion Services Group,Inc.Team will provide consulting services in a manner in which our training design,implementation and delivery will be executed in the highest degree of professionalism. CSG will always perform assignments,specified by The City based on solid business principles and ethical standards. CSG will implement the training based on the following plan that includes: ♦Meeting with the Chief of Police prior to designing the training to determine the City's specific diversity and culture inclusion training needs,and expectations. ♦Developing a classroom curriculum that builds on prior training to enhance participants' understanding of diversity asa "bottom line"business imperative. ♦Helping all participants understand the importance of embracing the right attitudes to promote the correct behaviors associated with acceptance,fairness and mutual respect in the workplace and within the community. ♦Providing an overview of diversity,cultural awareness andother interpersonal disciplines that impact the City,as well asthe performance expectations of all employees. ♦Engaging participants ina meaningful learning experience that will help them better understand the importance of community effectively while serving a diverse and culturally dynamic community. ♦Preparing all written materials including participants'guides and handouts for the delivery of all five (5)tosix (6)training sessions ♦Auditing training periodically by reviewing and evaluating results ofthe learning effort. CSG will usethe following training and delivery processestomeetthe learning objectives desired.CSG will go beyond the normal training methodology toensurethat all participants understand andaccept diversity and cultural awarenessasa City core value. *SFhe Champion Services Group,Inc. Human Resources &Management Consulting Firm MUTUAL RESPECT -THE BOTTOM LINE Diversity &Cultural Inclusion Training TECHNICAL PROPOSAL -PERFORMANCE MODEL CSG's training philosophy and methodology is key tooursuccess.We will use techniques,suchas adult learning methodologies tocreatean effective diversity and inclusion training process.Toensurethe proper learning experienceCSG will: •Organizational Assessment o Review past Diversity and EEO practices o Review andassesspast Diversity training processes,suchas "living the core values" o Review existing Diversity and EEO policies o Review current employee relations challenges o Review organizational challenges •Design Training o Create a5 hour curriculum to train all designated participants o Meet with the City's Chief of Police to obtain training curriculum approval o Finalize training curriculum for implementation o Work with the City's Chief of Police to articulate the need for training and promote its learning goalsand objectives •DeliverTraining o Establish a five (5)hour delivery schedule within a three (3)week period that meets the City's needs o Conduct five (5)to six (6)training sessions as required •Evaluate Training o Create a Level One (Kirkpatrick)post-training evaluation process o Distribute Level One post evaluation forms to participants for feedback o Review post-training evaluations to obtain participants'feedback •Performance Assessment o Prepare a summary report of the training's impact and results o Meet with the City's Chief of Police and other leaders to discuss the training results and its impact on participants andothers \i Champion Sen/ices Q'oup.Inc. Human Resourced &Management Cor>au!tihqfirm MUTUAL RESPECT-THE BOTTOM LINE Diversity &Cultural Inclusion Training TRAINING SCHEDULE AND LOGISTICS Total Participants 50-60 Participantsper session 15-20 Number of sessions 5-6 Session perday 1 Session timeframe 5 hours CSGtrainerpersession 1 CSG will use the aforementioned schedule to deliver Mutual Respect-The Bottom Line training to 50 police officers and 8 civilians plus several community leaders.To avoid interfering with the police department's overall operational performance needs and expectations.CSG can implement the training process in the month of January 2015 and continue delivering over a three (3)week period. PRICING FOR SERVICES CSG recognizes the need for organizations to be cost-effective and with that belief we will provide all services required to design,implement,deliver and evaluate the diversity and cultural inclusion training learning process for the City's police department. In recognition of the City's government status,and our effort to meet your training need economically,the fee for CSG's services is $10.350.00,This fee includes all assigned tasks including the organizational assessment,training design,materials,and delivery of up to six (6)day sessions with 15-20 participants per session,and post-training evaluation.Due toour commitment to support The City,the proposed feeis far below market value,butthe service tobe delivered will bea high quality and results-oriented. Champion Services Group.Inc. lesources &Management Consulting firmHumanResourcesSManagement iWUTUAL RESPECT -THEBOTTOMIINE Diversity &Cultural Inclusion Training WelcomeandPurpose •Createthe right learning environment •Explain employer's responsibility to provide training objectives and expectations •Explain theroleofa participant •Something tothink about Defining Diversityand Culture •Define and understand it'skey dimensions •Understand the Bottom Line Impact of Workforce Diversity and Inclusion Understand how our attitudes toward others can impact how we engage and interact with them Discuss why individual differences get in the way ofeffective working relationships Know what doesittake to avoid stereotyping and making assumptions Bottom-LineImpactExercise •Discuss the Classic "Isms" •View EEO Shapes Video pertaining to EEO Laws •Define and Understand EEO Laws (Title VII)and the City's policies and procedures Interpersonal Dynamics •Recognize behavioral social styles •Understand the impact ofcommunication styles Know how build positive relationships with people who are different from you Dealing With Conflict •Define Conflict •Determine Resolution Processes •Discuss Conflict Dynamics Understanding Generational Differences •What arethe generations •How dothe impact the workplace •How do they function in the community •How to communicate across generations A Leader's Role and Responsibilities •Being accountable for setting the right tone •Walking the talk to make diversity a strategic business imperative Making theRightChoice •BeSMART discussion •The Winning Connection }T1 hei ChampionServicesGroup.Inc. Human Resources &Management Consulting firm Corporate Strategies BYSKILLPATH'|Trailing •Dmlopnwnt •Gkvlmg »m !>Corporate Strategies BY SKILLPATH8 |Training *Development •Coaching W Corporate Strategies W 1 BYSKILLPATH'I Tmhm#'Dtwlopnuvl •Gxnhing December 18th,2014 Capt.John Barzola South Miami Police Department Administrative Division Commander 6130 Sunset Drive South Miami,FL 33143 Dear Capt.Barzola, Thankyoufor considering Corporate Strategies bySklllPathas your training solutions partner.Weare excitedfor the opportunity to recommend aprofessional development trainingcurriculumforSouth MiamiPolice Department (SMPD),and I lookforwardtodiscussing our approach withyou. Inthisproposal,SklllPath outlinesourapproachtocreatingprofessional development trainingforthe SMPD team.Our on-site,instructor-led training events utilizeactive learning techniques to introduce eachindividual'sunique understanding andanalysisof the subject matter toincrease retention and engagement. Ourgoalfor SMPD's professionaldevelopment training'istoimplementasophisticatededucation program that usesanin-depthunderstandingofbestpracticestoincreasethe SMPD employees'skillset, andintroducetoolsforattainingpersonaland professional goals.This platform canbepartneredwitha refinedcoachingmodelformaximumongoingretention. The reputation of excellence that SklllPath is known for is built onour history of consistently delivering training tothe highest standards.The course contenthasbeen selected specifically forthe special needsand challenges facing yourteam.Our proposed professional development training will be driven by the vision,values,and needs of SMPD.By developing this program,your employees will be given the tools to learn,grow and succeed. If you have any questions or require further information,please contactme directly at 913-677-6207 or via email at DLark@skillpath.com.In addition to challenging content,dynamic facilitators and proactive account support,SkillPath offers thebest value for your training investment.I look forward to speaking with you soon. Sincerely, Deidre Lark Senior Account Manager 11 Corporate Strategies M BY SKILLPATH'|Tmimiitf •Divvlopmcnt •Gktclriitf Experience ?3?!9$SSSJg9K3s3*S!es^^ SkillPath isan experienced provider of professional solutions to local and federal government agencies. Founded in 1989,SkillPath isrenowned for providing customization and flexibility,andhas trained over 10 million peoplesinceourinception,including manyexecutivesfrom Fortune 500companies.SkillPath has delivered 4887 highly specialized programs for clients inthelast12months,with programs being delivered internationally. Ourexperiencespeaksforitself:SkillPath isnotjustanexpertinone field,butistheindustryleaderin developing solutionsthatworkon all areas ofgovernmentdevelopment.This meansthata partnership with SkillPath opens thedoortoacustomized,life-long solutionthatcanadaptandchangetoanyneed that may arise. SkillPath'sindustryknowledgeis extensive.SkillPath haspartneredwith some of NorthAmerica'slargest and most prestigious government offices.Thisincludesworkwith government offices suchas the EPA, ImmigrationServices,and the U.S.Army,aswellasmultiplepoliceandfire departments throughout the United States. Thefollowingpartialclientlistdetails other government leaders that wehave delivered professional enrichment programs to in recent years: |b||ee^itd^ &epai^»^.^i;| LdGai|^||||||||; Qo^»^rirjervp|^ Gg^Hmer^l^S Atlanta Police Department Denver Police Academy Orange County Fire Authority Hawaii Police Department City of Atlanta- Department of Aviation City of MesaHR Training & Development, Arizona City of Alexandria, Virginia City of Chicago Public Health, Illinois Loudoun County, Virginia Riverside County Economic Development Miami-Dade County,Florida Charles County Department of Social Services Connecticut Department of Transportation Arkansas Department of Human Services Ohio Department of Public Safety Texas Department of Aging& Disability Customs and Border Protection Agency Social Security Administration (SSA) Environmental Protection Agency (EPA) Federal Bureau of Investigation (City of Dallas) 2|Page PI Corporate Strategies J BY SKILLPATH'i 7r<n»Hi«>•Dmkfmml •(Micliiifi Learning Partnerships:The SkillPath Advantage C?$£S^!WSJSF)9J^'W^**!ll^<;^^ SkillPath is uniquely positioned to partner with U.S.Department of Energy on ahigh impact and engaging professional enrichment program.The SkillPath model operates around building a strong understanding of your needs,and working towards pre-determining content objectives from the start of each project.Your dedicated SkillPath team,ledbyKyleLinback,will ensure that our designers, facilitators,and production staff fully understand the goals and expectations of the SMPD to ensure a successful training solution is delivered. Benefits of a business partnership with SkillPath include: Expert Account Management by Deidre Lark DeidreLark heads the SkillPath team,andwillprovide premier servicetoSMPDfor the duration of our partnership.Deidre'sroleisto ensure that theneedsand expectations ofyour team arebeingmet,and that alldelivery items arebeingdeliveredontimeandto the standard expected.Deidrewillworkwith the SMPD team at all points of the process to ensure qualityand satisfaction. The advantage of the nation's largest training organization SkillPath trainsmorepeoplethananyoneelse,andtransfersthebestpracticeslearnedthroughthese partnerships to each of our clients. A results-focused training development model Weworkwithourclientstoestablish specific objectivesattheonsetofeachproject,anddeliver products on a predetermined schedule. Access to a core group of professional trainers The facilitators thatpartner with you will be training specialists,and will talkonthesame level as your employees todeliver consistent,high-levelprogramstoyour teams. Onsite Instructional Design team Our Instructional Design team works from ourcorporate office,and communicates directly withour clients toensure needs are being met.Former professional trainers and educators,our designers understand the complexities and unique nuances of instructor-led training,and provide exceptional material whileallowing our trainers todo what they do best—train. Fully Customized Content Development For custom courses,course material foryour programs will be determined byour designers,who will utilize their expertise and experience by reviewing our current content library for the pertinent topics. Our team will draw from SkillPath's database of hundreds of training programs ona wide range of topics aswellasarticlesandbooks highlighting studiesoftopresearchersandauthorsincurrentbusiness literature.This material will be used to develop a personalized and industry-relevant solution for your team. 3|Pa ge M Corporate Strategies "J BY SKILLPATH'|Tnmm#•Dmhpimvt •Gw%» Customization and TailoringofTraining SkillPath's value \s in our content:no two trainings are the same,asour committed on-site design team ensures thatcontentis tailored tothe specific needs of your organization.Our tailoring process is well defined,and includes input from your team's designated Instructional Designer and on-site trainer.The benefitsofourinstructionaldesignteaminclude: m Over 600 custom programs developed in the last12 months m 100+combinedyears'experienceininstructionaldesignandeducation m Collaborative approachtocontent development -clients receive theexpertiseofourentire Instructional Design team m Fixed,flat-rate fee m Noin-houseproductioncoststoclientor logistical concerns SkillPath offerstwo separate levelsof content customization and tailoring: Tailored Programs All ofSkillPath'soff-theshelfprogramsincorporateahighlevelofclient-specific content.Thistailored content isdeliveredina number ofways,and will ensure that thetrainingeventisuniqueto SMPD and the needs of the selected team.SkillPath's on-site solution isflexible,and can be delivered to participants ofvaryingskilllevelsusing the following techniques: Separate class offerings for participants of different levels Verbal tailoring of content to different levels of understanding Application strategies modified to allowhigh performers to work on more advanced tasks Personal assessments geared towards promoting higher understanding after training is complete Customized Programs To maximize learning potential,all custom projects includea consultation with our Instructional Design team to assist with identifying your goals and objectives.Thiscallis included in our flat-rate fee.After thisinitialcall,youcanrelyon our Instructional Designersto continue toworkwith your team at convenient intervals to confirm our content alignswith your delivery and education needs.Additionally, the designer dedicated to your project will identify any areas that need further definition and will make recommendations for supplemental content in order to deliver a complete,challenging learning experience for your participants. 4|Pa ge II Corporate Strategies M BY SKILLPATH'j Trammi;•IMvlo/nmiil •Okulmii> Trainer Selection Process 9t.!!*'9SR?S'.W'tW^S^?'," Corporate Strategies by SkillPath maintains more than 300 dynamic and knowledgeable trainers.Our trainers are committed to providing a "client-driven"program which begins with understanding your department's traininggoals.Followinga custom tailoringcallwithyouto become familiarwithyour organization and your desired training outcomes,each trainer integrates this knowledge into the exercises,activities and delivery of the content togiveyoua targeted training program which achieves your training goals. Our trainers areskilledindelivering traditional,interactive and experiential learning.By guiding, supporting and integrating exercises andactivitiesinto the program,learning takes placeina highly participatory manner.This interactive/participatory delivery style helps people learn faster,alter their perspective andreadily transfer and sustain the skills,techniques and strategies learned in the program to their dailyjobresponsibilities.Our trainers are subject matter experts whokeepupto date onbest practicesin their respectivefields,meaningthat SMPD will receivetrainingbyanexperienced professional witha strong understanding ofindustry best practices. How We Select Your Trainer SkillPath selectsyourtrainerbasedonyour specific requirements.You canbeas specific asyou like whenrequestinga trainer foryourneeds.Common requirementsandmatchingcriteria include: m Education m Background m Personal Expertise m SpecificCertifications(forexample,PMP certification) m Industry Knowledge m Presentation Style m Personality /EnergyLevel m Bi-lingualism /International Experience After our training resources department identifies potential trainers for your training event,our team will beabletosendyou comprehensive biographies ofeach trainer.Additionally,in selected cases we can arrange telephone meetings with thetrainer before theyare assigned sothat you can feel comfortablethatheorshefitsthe dynamic ofyour organization. Our clients always speak tothetrainer before on-site training takes place to ensure expectations areset. As wedonot operate ona "bidding"system for trainer selection,ifat any point ofthe process you are unhappy with your trainer ourteam will assign another qualified subject matter expert immediately. f^Wrjth usp;tai|S|t^time well sp£nt!One of the'atf^rtdi^Vted V that this^a^ever attended (and we attend ALOT of,traming sessions!)" GlaxoSmithKline ' 5 I Page M Corporate Strategies "M BY SKILLPATH'|Tmiiih^•Dnvlopntcnt •G*K%» SkIH Path Pe Iive ry IVi etho d oIogy When partnering with SkillPath,SMPD will receive programs that meet the specific needs of your team. Each program will be built ina flexible,modular style which gives SMPD the ability to choose modules thatbestmeet your desired outcomes using a "mix and match"process.Additionally,fully customized programs can also becreatedfor your team—and are created 100%to your specifications—allowing youremployeesto receive the training youneedwithout accepting substitutions. By working totheparameterssetbyyourteam,SkillPath will provide SMPD withanexperiencethat will be: Educational SkillPath facilitators understandtheimportanceof transferring knowledge and skills fromthe classroom tothe work environment.By drawing from our group of 350+subject-matter expert facilitators,your account manager will work with the SkillPath internal resource team to select the best facilitator based ontrainingneeds.Ourfacilitatorsare skilled professionalswhoproviderelevant content in the most appropriate manner to achieve immediate results. Interactive SkillPath designsailcoursestobeabalancedblendofpresentationandinteraction.By guiding, supporting andintegratingexercisesandactivitiesintotheprogram,learningtakesplaceina highly participatory manner.Thisdeliverystylehelpsparticipantslearnfaster,alter their perspectives and readily transfer and sustain the skills learned to their work lives. Pertinent SkillPathand the assigned facilitators will ensure the material is targeted to the needs of participants.Every participant will understand how the material applies immediately to a leadership skillset,andbeabletoeffectivelyuse techniques learnedin the course upon their return towork. Evaluated At the beginningof each course,the facilitatorswill take the timeto establish individualgoalsand objectives for the participants.The facilitators willhelp participants establish criteria for implementation of the course objectives.At the end of each session,the trainer will review the material and make sure students have adequate application points. Balanced SkillPath's instructor-led training events are designed tobe 60%content,40%experiential learning. However,we can customize and tailor our events to your team's need,and can minimize or maximize focus on the component that is the most important toyou. 6|Page M Corporate Strategies M BY SKILLPATH'1 Tminrng •Di'twlopimut •Gwlmig Proposed Curriculum Corporate Strategies bySkillPathis pleased to recommend our program,Leadinga Culturally Diverse Workforce.A brief outline of learning objectives is found in the following table.A complete course outline in located in the document Appendix. LeadingaCulturally Diverse Workforce Fee Structure CorporateStrategiesby SkillPath proposesasimpleflat-ratefee structure that ensures maximumclarity withno hidden costs.Our fee structures are per day,and are inclusiveofall costs.This means that for each per-day fee,youwill receive the following: m Trainer travel and airfare m Training for up to 20 participants per class ii Cost of on-site training and printed materials m SkillPath off-the-shelf content m Certificate of completion Corporate Strategies by SkillPath ispleasedtooffer SMPD a significant government pricingdiscount from ourstandardrateof $4,200 per day.We have provided SMPD with two pricing options for your cultural diversity training.Pricing for Option Aisbasedon SMPD's requested training scheduleof 50-60 participantstrainedin5-6sessions.OptionBisbasedonamorecondensedtrainingschedulethat will trainallparticipantsinfewersessions while still keeping classsizes within yourrequested guidelines. A detailed cost breakdown ofyourtrainingprogramisindicatedbelow: M Discover what diversity really is and why it's so important to the South MiamiPolice Department HFind out the difference between stereotypes and generalizations HLearn the communication skills that are necessary for leading a diverse workforce M Understand the cultural sources of conflict in the workplace H Discover how to properly manage diversity ina workplace environment ^H^^^^S i*Kliiiira§iiiii lillilfSiliili BHjWSffijl Leading a Culturally Diverse Workforce: m Option A m Option B 15-20 Up to 20 4 hours 4 hours 5 3 $4,200 $4,200 $3,200 $3,200 $16,000 $9,600 7|Page *r^ Corporate Strategies BY SKILLPATH^I Twining •Dmlopnwiii •Gwhiitg A ?**-S v. tit •>^V C^-^ £\."S * '\*t I »Si ^' -&\.~ "><*>.-^ OVERVIEW The workplace is rapidly changing.People fromall over the world are entering the workforce,and they're bringing with them cultural differences that pose new challenges in today's workplace. Employeeswill learn why diversity isso important in today's business world.They will explore how our individual values and beliefs are shaped and discover what diverse cultures really want in today's workplace.They'll find out howdiversity affects the workplace and uncover the secrets to successfully managing diversity in the workplace.This seminar will develop each attendee's awareness of his or her responsibilities in creating a work environment that is respectful of a diverse culture. LEARNING OBJECTIVES HDiscoverwhatdiversityreallyisand whyit'sso important toyour company H Find out the difference between stereotypes and generalizations H Learn the communication skills that are necessary for leading a diverse workforce H Understand the cultural sources of conflict in the workplace HDiscoverhowtoproperly manage diversity ina workplace environment COURSE HIGHLIGHTS Understanding Cultural Diversity H What is cultural diversity? U Leadership of a culturally diverse team H Whyis cultural diversity important to you and your company? H Identify the expected labor force changes U Describe the two dimensions of cultural diversity M Whatare the characteristics ofprimary and secondary dimensions? The Effects of Cultural Diversity in the Workplace H Identify the cultural sources of conflict in the workplace H Keys to communication clarity H What is the preferred diversity language? H Literally speakingandliterallyhearing H What's wrongwithidioms,euphemism and analogies? M Easywaysto learn about other cultures •Actionsandbodylanguagetobe aware of HIdentifying the generational differences •What are the influences,characteristics and motivations that affect each generation? Corporate Strategies BY SKILLPATH*|Training •Development •Coaching The Personal Side of Diversity H Factors that shaped your perspective H Identify your own misconceptions H Understand the difference between stereotyping and generalizations H The silent observer Model Inclusive Behaviors HTipson understanding and communicating effectively HImprove the odds ofbeing understood H The steps you can take to build trust H What is active listening? H Applying active listening skillstoface- to-face situations as well as over the phone H Various question types:Howcanthey help achieve better communication M Identify the Platinum Rule H Prepare anactionplanofhowyoucan incorporate your new skills TRAINING DELIVERY H Pre-training:Tailoringand customization of content HDeliveryoftrainingusing presentation, small group exercises,case studies, role-plays,games,etc. BPost-training:Follow-upwithin 30daystoreview information,provide coaching,set goals,etc.(optional) CONTACT US TO SCHEDULE THIS WORKSHOP TODAY: 1-800-767-7545 •www.skillpath.com/onsite •E-mail:os@skillpath.com OSCLTDIV ©SkillPath- -DetaiLbyJEatityJ^ame.. '^Fl 0 RID A 0 EFART MWWai^TA^ Detail by Entity Name Florida Profit Corporation DR.RICK HOLTON &ASSOCIATES P.A. Filing Information Document Number FEI/EIN Number Date Filed State Status Principal Address 3350 HIBISCUS ST MIAMI,FL 33133 Mailing Address P05000059488 202742241 04/18/2005 FL ACTIVE 3350 HIBISCUS ST MIAMI,FL 33133 Registered Agent Name &Address HOLTON,RICHARD E 3350 HIBISCUS ST MIAMI,FL 33133 Officer/Director Detail Name &Address Title CEO HOLTON,RICHARD E 3350 HIBISCUS ST MIAMI,FL 33133 Title CEO HOLTON,JOANNE 3350 HIBISCUS ST MIAMI,FL 33133 Annual Reports Report Year 2012 Filed Date 01/06/2012 ;PageJ^f3 http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail/Ent...12/17/2014 2014 FLORIDA PROFIT CORPORATION ANNUAL REPORT DOCUMENT*P05000059488 Entity Name:DR.RICK HOLTON &ASSOCIATES P.A. Current Principal Place of Business: 3350 HIBISCUS ST MIAMI,FL 33133 FILED Jan 10,2014 Secretary of State CC3578044846 Current Mailing Address: 3350 HIBISCUS ST MIAMI,FL 33133 FEI Number:20-2742241 Name and Address of Current Registered Agent: HOLTON,RICHARD E 3350 HIBISCUS ST MIAMI,FL 33133 US Certificate of Status Desired:Yes Theabovenamedentitysubmitsthisstatementforthepurposeof changing itsregisteredofficeorregisteredagent,orboth,intheStateof Florida. SIGNATURE: Electronic Signature of Registered Agent Officer/Director Detail: Title CEO Name HOLTON,RICHARD E Address 3350 HIBISCUS ST City-State-Zip:MIAMIFL 33133 Title CEO Name HOLTON,JOANNE Address 3350 HIBISCUS ST City-State-Zip:MIAMIFL 33133 Date Ihereby certify that the information indicated on this report orsupplemental report is true and accurate and that my electronic signature shall have the same legal effect asifmade under oath;that Iamanofficer ordirector ofthecorporation orthereceiver ortrustee empowered to execute this report as required by Chapter 607,Florida Statutes:andthat mvname aooear above,oronanattachmentwithallotherlikeempowered. SIGNATURE:RICHARD E.HOLTON reportas required byChapter607,Florida Statutes;andthatmynameappears CEO 01/10/2014 Electronic Signature of Signing Officer/DirectorDetail Date