5To:
CITY OF SOUTH MIAMI
OFFICE OF THE CITY MANAGER
INTER-OFFICE MEMORANDUM
The Honorable Mayor & Members of the City Commission
South Miami
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From: Hector Mirabile, PhD, City Manager; ;.( r
September I I, 2012 Agenda Item No.:---';.)=---_ Date:
SUBJECT: A Resolution authorizing the City Manager to execute a one-year
agreement with International Data Consultants, Inc., an Information
and Consulting Services Firm, through State of Florida Contract No.
973-561-10-1, a contract amount not to exceed $190,000 per year.
BACKGROUND: The City contracted with International Data Consultants, Inc., (IDC) for FY 20 I 1-
2012 for technology consulting services and for the management and completion
of major technology initiatives. Over the past 12 months, IDC has improved the
City's network and completed major technology initiatives; some of the
accomplishments are summarized below:
• Implemented a new firewall that is designed to protect network
infrastructure and improve connectivity.
• Coordinated the installation of OSSI Public Safety Solution for SMPD.
OSSI is a mUlti-agency and multi-jurisdictional system that assist agencies
stay connected with other departments, cities, and counties.
• Assisted with the installation of One Solution, an ERP integrated financial
software.
• Installed a new exchange server to increase the speed and storage
capability of communications and emails for staff and the public.
• Implemented a Granicus training module which provides the City the
ability to record trainings in the Chambers that can be viewed from the
website.
• Designed and configured a wireless bridge for connectivity between the
Mobley Building and Parks and Recreation, which enables connectivity to
the City Hall network.
• Moved the city to higher performing Internet and point-to-point data
communications circuits while saving the city over $12,000 annually.
While the accomplishments are extensive, there are on-going initiatives that have
begun but are not completed. Maintaining the relationship with IDC and the
continuity of services will ensure the City realizes those benefits and efficiencies
during the upcoming fiscal year. Transitioning to a new technology provider and the
Page 1 of2
EXPENSE:
SUPPORT:
knowledge transfer that would be required will jeopardize the completion of these
initiatives for FY 2012-2013. Some on-going initiatives:
• City wide lazerfiche project and ERP implementation and integrate with a
new website design.
• Process redesign for City departments and integrate the improvements with
the website for enhanced communication and transparency for staff and the
public.
• Email notifications, communication and active interface from the website for
staff and the public for information, bids, etc.
• FDLE security audit to enable PD to secure accreditation.
• Back file conversions; scanning original and historical documents into a digital
format usable by lazerfische to state document imaging standards.
Staff recommends to piggyback from State of Florida Contract no 973-561-10-1 for
technology services for FY 2012-2013. In their role as technology management
consultant, IDC identified over $420,000 in savings for the year.
$189,800 (Not to exceed & 190,000) to account number 001-1340-513-3450 with
a remaining balance of $20,000 pending FY 2012-2013 budget
Resolution
IDC Proposal
IDC Agreement
State of Florida Contract No 973-561-10-1
Addendum #7 extending the State Contract to 8/3 1/2013
State of Florida, Notice of Award Letter
Consulting Price Listing
Page 2 of2
1 RESOLUTION NO.: _________ _
2
3 A Resolution authorizing the City Manager to execute a one-year agreement with
4 International Data Consultants, Inc., an Information Consulting Services Firm, through State of
5 Florida Contract No. 973-561-10-1, a contract amount not to exceed $190,000 per year.
6
7
8 WHEREAS, the City previously contracted with International Data Consultants, Inc. (IDC)
9 for technology consulting services through the State of Florida, contract number 973-561-010-1;
10 and
11 WHEREAS, the current one-year contract with IDC expires September 30, 2012; and
12
13 WHEREAS, the City wishes to extend the contract with IDC for a one-year term through
14 the State of Florida Contract No. 973-561-10-1 to maintain continuity of services and technology
15 initiatives for the City; and
16
17 WHEREAS, the IDC contract with the State of Florida Contract No. 973-561-10-1 has
18 been extended by amendment to the state contract; and
19
20 WHEREAS, the City's cost for technology consulting services will not increase when
21 compared with FY 2011-2012 contract rates.
22
23 NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE
24 CITY OF SOUTH MIAMI, FLORIDA:
25
26 Section 1. The City Manager is authorized to enter into a one-year agreement with IDC
27 for technology consulting services through State of Florida Contract number 973-561-10-1 for an
28 amount not to exceed $190,000 per year. A copy of the agreement adopting the state contract
29 terms, conditions and provisions is attached.
30
31 Section 2. Severability. If any section, clause, sentence, or phrase of this resolution is
32 for any reason held invalid or unconstitutional by a court of competent jurisdiction, this holding
33 shall not affect the validity of the remaining portions of this resolution.
34
35 Section 3. Effective Date: This resolution shall take effect immediately upon
36 enactment.
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PASSED AND ENACTED this __ day of _____ , 2012.
ATIEST:
CITY CLERK
READ AND APPROVED AS TO FORM,
LANGUAGE, LEGALITY AND
EXECUTION THEREOF
APPROVED:
MAYOR
COMMISSION VOTE:
Mayor Stoddard:
Vice Mayor Liebman:
2
3
4 CITY ATIORNEY
Commissioner Harris:
Commissioner Newman:
Commissioner Welsh:
International
Data Consultants
City of South Miami
Information Technology
Support Services 2013 Proposal
Over the last 12 months International Data Consultants (IDC), has helped the City of South
Miami (City) make enormous strides in the condition and delivery of their Information
Technology (IT) systems. The following are some examples of the improvements to the City's
network:
• Firewall: Implementation of a new firewall capable of handling the complexity of the
City's network. The Barracuda NG Firewall is designed to protect network infrastructure,
improve site-to-site connectivity and simplify administration of network operations.
Beyond its powerful network firewall, IPS and VPN technologies, the Barracuda NG
Firewall integrates a comprehensive set of next generation firewall technologies. The
Barracuda NG Firewall features intelligent site-to-site traffic management capabilities
that optimize both availability and performance of the wide area network. Administrators
can control application-level routing and prioritization of traffic across multiple links,
tunnels and traffic conditions. This project was completed.
• Reconfiguration and segmentation of local area network begun to improve performance
and security. This project is ongoing.
• OSSI contract: IDC successfully negotiated a very competitive price for the OSSI
software. OSSI Public Safety Solution provides highly integrated functionality and rapid
access to information. The OSSI system is also multi-agency and multi-jurisdictional,
helping agencies to stay connected with other departments, cities, and counties.
Coordinated all server purchases and trainings for SMPD. Two Servers were already
completed for the Police Dept., RMAICAD and Messaging. We were able to negotiate
the use of an existing server with SOL in order to save the City Money for the
Implementation. This project was completed.
• Ipads: In a step towards becoming paperless, IDC in conjunction with the members of
the commission and the City Manager implemented IPADs for the Commissioners. IDC
created a workflow for paperless agendas with minimal investment. An account was
created for the City Clerk that enabled her to share workspace with the Commission so
they could retrieve data. The Commission is able to view the Agenda on the Ipads and
make annotations to any of the items. They are able to view the City Charter if they
have any questions as well as view past meetings to review notes taken. This project
was completed.
• IDC worked with SunGuard on the implementation of the new financial software. The
servers requested by SunGuard were loaded and all software was installed.
International Data Consultants, Inc.
13302 SW 128th Street Miami, Florida 33186 Tel: 305-253-7677 Fax: 305-253-7657
Coordinated trainings, installed client software and prepared the network for going live.
This phase of the project is completed. We continue to work with One Solution on
upgrades and troubleshooting of any issues that may arise.
• IDC in conjunction with the Chief Coordinating Officer (CCO) is currently working to
implement the Community portion of the One Solution application. The current phase of
the project is to configure user access as well as defining process and workflow. This
project is ongoing.
• Exchange: With the improvement in system resources and process at the City of South
Miami, staff and the public are realizing an increase in communications via email. This
increase required that the existing server be replaced with a server having greater speed
and capacity to retain the added emails. IDC installed a new Exchange server with a
storage server. Moved all mailboxes and migrated to new system with minimal
downtown. The City now counts on a full messaging system with a large amount of
storage space. This project is complete.
• Re-cabling of AudioNideo: The citizens of South Miami rely heavily on the broadcast of
commission and other meetings held by the city. Upon review of the condition of the
existing Audio Visual System, it became clear that a cleanup of the video room and
organization of cables would greatly improve efficiency and reduce downtime for
minimum cost. This project is complete.
• Granicus training module implementation. This system gives us the ability to record
trainings in the Chambers that can be viewed from the website. The system is now
complete; the population of training videos will be ongoing.
• New Internet Lines. The order for the new lines was placed and delivered in May. These
lines improved the City's communications for the internet and site to site
communications as well providing a cost savings to the City. This project is complete.
• Wireless was added in the Commission Chamber. This enables users with laptops to
access the internet wirelessly when within range. This project is completed.
• A new Terminal Server for the City of South Miami is specified and is being ordered.
This server will allow remote access from staff iPads and PCs in order to facilitate city
tasks in the field. The Terminal Server will enable access to all network resources. This
project when completed will dramatically reduce redundant labor by allowing single entry
into the new ERP system implemented at the city thus improving the overall efficiency of
select departments. This project is ongoing.
• IDC is currently in the process of evaluating different companies and technologies for the
downtown mesh WIFI network. This project is ongoing.
• IDC in conjunction with the City Manager created an emergency Short Message Service
(SMS) system for city commission and executive staff. This project is complete.
• IDC is currently reviewing the feasibility and cost of a City wide emergency notification
system voice, email andSMS.This project is ongoing.
International Data Consultants, Inc.
13302 SW 128th Street Miami, Florida 33186 Tel: 305-253-7677 Fax: 305-253-7657
• IDC specified and submitted all paperwork to Central Services for ordering Laserfiche
software, scanners and servers for the City Manager's paperless initiative. IDC was able
to obtain a quotation for the Laserfiche software along with training for city users in order
to implement the paperless software. The software and server has been ordered and an
approximate training date of August 6 has been set. This project is ongoing.
• IDC evaluated GIS professional services offerings and created GIS current and future
budget. As a result, IDC has in conjunction with the City's CCO replicated roughly 75%
of all the previous maps utilizing the outsourced GIS group as well as having become
involved with Miami-Dade County's GIS and the property appraiser's office to develop
process and procedure for interagency cooperation. This project is ongoing.
• IDC in conjunction with the City Manager became involved in the beta development of
new software to manage the life cycle of a disaster including; asset management,
disaster response plan management, predictive analysis via GIA mapping, post disaster
event management and asset triage as well as significant assistance in creating FEMA
reimbursement forms.
• IDC helped to evaluate copier replacement proposals. Working with selected vendors for
implementation. This project is complete.
• The SMPD network re-design was approved by FDLE in mid-May. As we move forward
with the new CAD system we will be significantly improving security and reliability of
communications. This project prepares IDC to begin to roll out FIPS 140-2 compliant
VPN system for communication with the squad cars. FDLE's approval of the design also
set the stage for 2 factor authentication. This project is ongoing.
• IDC designed and configured the wireless bridge for connectivity between the Mobley
Building and Parks and Recreation. This enables connectivity to the City Hall network.
International Data Consultants, Inc.
13302 SW 128th Street Miami, Florida 33186 Tel: 305-253-7677 Fax: 305-253-7657
IDC not only provides technical services to the City of South Miami but as part of the
management component, IDC is constantly looking for ways to reduce costs and save money
for the city. Since IDC has been with the city we have:
• Helped to negotiate the original OSSI contract resulting in over $250,000 in savings over
the previous quotation.
• Helped to negotiate additional OSSI modules achieving a 50% discount on product and
75% discount on services totaling over $10,000 in savingS.
• Negotiated the FPL FiberNet implementation with annual, recurring savings of over
$10,000 while providing a 30X improvement in performance.
• Recommended Xpotec do a communications audit which resulted in savings to the city
in excess of $30,000.
• Discovered an unused communications circuit and recommended discontinuation of the
circuit resulting in over $11,000 of annual recurring savings.
• Helped to negotiate a 0% interest, 3 year payment plan for One Solution as well as help
negotiate a significant reduction in price saving the city in excess of $100,000.
• IDC converted the existing Alarm System Data for the OSSI conversion saving the city
$10,000.
Total Savings this year in excess of $420,000.
Total recurring savings for future years, $50,000
Attached please find a copy of International Data Consultants' GSA contract and an IT Services
Proposal to the City of South Miami for the fiscal year 2013.
International Data Consultants, Inc.
13302 SW 128th Street Miami, Florida 33186 Tel: 305-253-7677 Fax: 305-253-7657
City of South Miami
Information Technology Scope of Work
Staff:
Help Desk I Support Engineer (2000 hours per year)
IDC will staff this position with an IT professional serving the City Monday through
Friday from 8:30 AM to 5:30 PM plus the recordings of the scheduled meetings Monday
through Friday from 8:30 AM to 5:30 PM. Duties include:
• Manage core network resources and services
• Maintain all Operating System and Software updates
• Provide Desktop Support for network users
• Manage Helpdesk (which includes a ticketing system and metrics) (See
Addendum A)
• Manage City's Web Site changes and updates
• Manage Handheld Devices
• Maintain AS-400 with IBM and Sungard guidance
• Manage and maintain the Video Security System
• Record various meetings as required by the City Manager
• Review monthly Cellular I Telephone I Datacom bills for accuracy
Any additional Help Desk I Support Engineer time would be available at $65 per
hour as approved.
Senior Engineer (840 hours per year)
i
IDC will staff this position on an "as needed" basis for up to 840 hours per year. Duties
include:
• Manage Network Perimeter Security
• Design & Implement Network Topology
• Manage Network upgrades and changes
• Perform Core and Server Upgrades
• Implement the new Finance System
• Provide Tier 2 and Tier 3 Network Support
• Project Manage and implement where appropriate special projects
Additional Network Architect time is available at $110.00 per hour as approved.
International Data Consultants, Inc.
13302 SW 128th Street Miami, Florida 33186 Tel: 305-253-7677 Fax: 305-253-7657
Network Technician (252 hours per year)
IDC will staff this position on an "as needed" basis for up to 252 hours per year. Duties
include:
• Record important city meetings that occur after normal business hours.
The city has scheduled 5 meetings per month that average 3 hours in length.
Additionally, adhoc after hour meetings requiring recording are called throughout the
year.
Additional Network Technician time is available at $65.00 per hour as approved.
IT Management
IDC will staff this position on an "as needed" basis. Duties include:
• Manage the strategic IT Design and Planning
• Manage IT Initiatives
• Liaison with the City Manager and the Finance Director
• Attend weekly Managers staff meetings
NOTE: In lieu of additional discounts, IDC includes IT Management and Help Desk
Management Software in this proposal.
NOTE: AIiIDC staff serving the City of South Miami are to be vetted by the city in the
same manner as any city employee would be. This is not only expected, it is
encouraged to ensure that the city has the same level of trust in IDC employees that it
would have in city employees.
International Data Consultants, Inc.
13302 SW 128th Street Miami, Florida 33186 Tel: 305-253-7677 Fax: 305-253-7657
Cost and Billing Structure:
The annual cost of this Information Technology outsourcing agreement is $189,800
payable in equal monthly installments of $15,816.67 .
We feel that this model offers the City of South Miami access to highly qualified IT
professionals without the normally high expense of narrowly specialized full time IT
staff.
As always, should you have any questions or need any additional information please
feel free to contact me at any of the numbers listed below:
Sincerely,
Dennis R. Deblois
President I CEO
Office:
Cell:
Email:
305-253-7677
305-298-8373
9debI9is@intLcLaJ:~.com_
International Data Consultants, Inc
International Data Consultants, Inc.
13302 SW 128th Street Miami, Florida 33186 Tel: 305-253-7677 Fax: 305-253-7657
ADDENDUM A
Help Desk Procedures:
IDC has designed separate pathways for the users to access the Help Desk, depending
on the nature of their issue:
• If the user is able to access the Internet, they simply click on an IDC Help Desk icon on
their desktop. This takes them to the web page where they can enter their request for
support in the system.
• If the user is NOT able to access the Internet, they simply call the Help Desk and the
operator will enter the request on their behalf.
• If the Help Desk operator is not able to access the Internet, due to an outage for the
entire building, a Help Desk paper form is filled out by the operator. The information is
then called in to the IDC office. In turn, the IDC support person will enter the information
in the system.
Once the information is entered into the system:
• An automatic notification is emailed to the onsite Desktop Engineer who has
uninterrupted access via a configured IDC Support iPad.
• The Desktop Engineer reviews the support ticket and makes a determination as to the
priority of each ticket as well as the resources required to resolve the issue.
• If the ticket is tagged as a Tier 2 issue, a Senior Engineer is assigned to resolve the
issue.
• User is contacted via email or a phone call to setup a resolution time.
• At the appointed time, the Desktop Engineer or Senior Engineer visits the user or
initiates a remote support session to resolve the issue.
Upon resolution, the ticket is closed and the user receives an automated "Quality of
Service Survey" email.
International Data Consultants, Inc.
13302 SW 128th Street Miami, Florida 33186 Tel: 305-253-7677 Fax: 305-253-7657
IT CONSULTING SERVICES CONTRACT -2012-2013
THIS AGREEMENT made and entered into this __ day of ____ , 2012, by and between the
City of South Miami, a Florida municipal Corporation (hereinafter referred to as "City") and International Data
Consultants, Inc., (hereinafter referred to as "Contractor").
WITNESSETH:
WHEREAS, the State of Florida published a Request for Proposal, No. 2-973-561-K for IT Consulting
Services, which is made a part hereof by reference, and entered into a state term contract, Contract No. 973-561-10-
1, as authorized by section 287.042(2)(a) of the Florida Statutes (2009) with Contractor in accordance with the terms
and conditions of the solicitation; and
WHEREAS, the State of Florida amended the term of its contract with Contractor, extending the contract
term to August 31, 2013; and
WHEREAS, the City of South Miami desires to utilize the states contract with Contractor, as amended,
pursuant to authority of the City of South Miami's own city charter.
NOW, THEREFORE, the City and the Contractor, each through their authorized representative/official,
agree as follows:
1. The City desires to enter into a Contract IT Consulting Services, under the same terms and
conditions as the agreement between Contractor and the State of Florida pursuant to Contract No. 973-561-10-1,
as amended.
2. The City has reviewed the contract and agrees to the terms and conditions and further agrees to
the fair and reasonableness of the pricing. Contractor hereby agrees to provide such services under the same or
better price(s), terms and conditions as found in Contract No. 973-561-10-1, a copy of which is made a part
hereof by reference.
3. All references in the contract between Contractor and the State of Florida shall be assumed to
pertain to, and are binding upon Contractor and the City of South Miami. All references to "buyer", "customer"
or "state" shall be interpreted to be a reference to the City of South Miami, or "City". All references to
"respondent" or "contractor" shall be interpreted to be a reference to the Contractor.
4. Contractor agrees to be bound by its proposal to the City and if the proposal is in conflict
with Contract No. 973-561-10-1 or Request for Proposal, No. 2-973-561-K, which is made a part hereof by
reference, the provisions of that contract and that RFP shall take precedence, unless the provisions in the proposal
are more advantageous to the City, or otherwise in the best interest of the City, and then the proposal shall take
precedence at the City's options. All references to the City shall mean the City of South Miami and particularly,
the City Manager for the City.
5. The Contractor's proposal titled, "City of South Miami Information Technology Support
Services 2012 Proposal" shall be made a part of this agreement by reference.
IN WITNESS WHEREOF, and as the duly authorized act of the parties, the undersigned representatives
of the parties hereto have caused this instrument to be signed in their respective names by their proper officials and
to be attested by their respective Clerks the day and year first above written.
ATTEST:
By:~~~~_~~_
Maria M. Menendez, CMC
City Clerk
Read and Approved as to Form, Language,
Legality and Execution Thereof
CITY OF SOUTH MIAMI
By: __ ~~~~~_
Hector Mirabile, Ph. D.
City Manager
8y: ______________ _
Thomas F. Pepe
City Attorney
International Data Consultants, Inc.
8y: ______ _
Dennis Deblois
President/CEO
RICK SCOTT
Governor
DEPARTMENT OF MANAGEMENT
SERVICES
4050 Esplanade Way I Tallahassee, Florida 32399-0950 I Tel: 850.488.2786 I Fax: 850.922.6149
May 6, 2011
AMENDMENT NO.: (973-561-10-1) -5
TO: Department Addressed / User Agency
FROM: Director, State Purchasing
SUBJECT: Contract No. 973-561-10-1
TITLE: IT Consulting Services Vendor Request to be removed from State Term Contract
JOHN P. MILES
Secretary
Effective immediately, Computer Magic Technologies, Inc. is removed from the IT Consulting Services
Contract (973-561-10-1), pursuant to their request.
Any questions or problems in delivery or service that may arise regarding this contract should be
directed to the Contract Administrator.
www.dms.MyFlorida.com
D EPA R T MEN T ~F MAN AGE MEN T
erVICeS
Governor Charlie Crist
December 06, 2010
Amendment No.: (973-561-10-1 )-4
TO: User Agency
FROM: Director, State Purchasing
SUBJECT: Assignment of Contract
Division of State Purchasing
4050 Esplanade Way. Suite 360
Tallahassee, Florida 32399··0950
Tel: 850.488.8440
Fax: 850.414-6122
www.dms.MyFlorida.com
Secretary Linda H. South
Suite 360
Eventus Group Technology Resources, LLC has requested assignment of its rights and
obligations under the Information Technology Consulting Services contract, #973-561-10-1, to
Intellapro, LLC.
Division of State Purchasing approved the assignment.
2
D EPA R T MEN T ~F MAN AGE MEN T
erVICeS
Governor Charlie Crist
November 3,2010
AMENDMENT NO.: (973-561-10-1) -3
TO: Department Addressed I User Agency
FROM: Director, State Purchasing
SUBJECT: Contract No. 973-561-10-1
Division of State Purchasing
4050 Esplanade Way, SUite 360
Tallahassee, Florida 32399·0950
Tel: 850.488.8440
Fax: 850.414-61 D.
www.dms.MyFlorida.com
Secretary Linda H. South
TITLE: IT Consulting Services Vendor Request to be removed from State Term Contract
Effective immediately, Watson SCS, Inc., is removed from the IT Consulting Services Contract
(973-561-10-1), pursuant to their request.
Any questions or problems in delivery or service that may arise regarding this contract should be
directed to the Contract Administrator.
3
D EPA R T MEN T ~F MAN AGE MEN T
erVICeS
C;overnor Charlie Crist
February 23, 2010
AMENDMENT NO.: (973-561-10-1) -2
TO: Department Addressed I User Agency
FROM: Director, State Purchasing
SUBJECT: Contract No. 973-561-10-1
Division of State Purchasing
4050 Esplanade Way, Suite 360
'Tallahassee, Flof-ida 32399-0950
Tel: 850.488.8440
rax: 850.414-6122.
www.dms.MyFloricla.com
Secretary Linda H. South
TITLE: IT Consulting Services Vendor Assumption of Responsibilities
Effective immediately, Critigen LLC is assuming all contractual responsibilities of contract (#973-
561-10-1) listed above, from CH2M Hill.
Any questions or problems in delivery or service that may arise regarding this contract should be
directed to the Contract Administrator.
Attachment
DSP/arn
4
D EPA R T MEN T itF MAN AGE MEN T
erVICeS
Governor Charlie Crist
February 23,2010
AMENDMENT NO.: (973-561-10-1) -1
TO: Department Addressed I User Agency
FROM: Director, State Purchasing
SUBJECT: Contract No. 973-561-10-1
Division of State F'urchasing
4050 Esplanade Way, Suite 360
T1i1ahassce, Florida 323990950
Tel: 850.488.8440
Fax: 850.4 14-6122
WW\v.drns.MyFlol'ida.com
Seuetary Linda H. South
TITLE: IT Consulting Services Vendor Request to be removed from State Term Contract
Effective immediately, Innovative Software Products, Inc. is hereby removed from the IT
Consulting Services Contract (973-561-10-1), pursuant to their request.
Any questions or problems in delivery or service that may arise regarding this contract should be
directed to the Contract Administrator.
Attachment
DSP/arn
5
D EPA R T MEN T ~F MAN AGE MEN T
erVICeS
Governor Charlie Crist
September 25,2009
MEMORANDUM NO.: (973-561-010-1 )
TO: Department Addressed / User Agency
FROM: Director, State Purchasing
SUBJECT: Contract No. 973-561-010-1 --Awarded Vendors
TITLE: Information and Technology Services
Division of State Purchasing
4050 Esplanade Way. Suite 360
Tallahassee. Flor'ida 32399-0950
Tel: 850,488,8440
Fax: 85004 14-6122
www,drns,MyFlorida,(orn
Secretary Linda H, South
The above mentioned Contract was executed on September 15, 2009 and expires on August
31, 2012 with the following vendors:
22nd Century Technologies, Inc.
3k Technologies, LLC
4 Corner Resources LLC
A. L. Jackson & Company, P.A.
AAJ Computer Services Inc.
Acacia Consulting, Inc.
Accenture LLP
Acclaim Systems
AceApplications, LLC
ACRO SERVICE CORP.
Adcuent, Inc.
Advanced Consulting Enterprises, Inc.
Advanced Data Solutions, Inc.
Advanced Data Systems, Inc.
Advanced MarketPlace, Inc.
Advanced Systems Design, Inc.
Advanced Total Systems, Inc.
Aequor Technologies, Inc.
Aesir Software Inc.
AJILON CONSULTING
ALFAGL INC
Alltech Consulting Inc.
Alpha Data Corporation
Alpha Technologies Inc.(USA)
Aluise and Associates, Inc.
AMEC Earth & Environmental, Inc. (Information Management)
Animus Solutions, Inc.
AP Professional Services
APC Work Force Solutions dbaZeroChaos
Apex Systems, Inc.
Apollo Professional Solution Inc.
6
Aptuity Solutions, Inc
AR International Enterprises, Inc.
Ardent Technologies Inc
Ariston Consulting and Technologies, Inc
ARK Solutions Inc.
ArnAmy Inc.
Ashvins Group
ASK Staffing, Inc.
AST Corporation
ASYSCO, Inc
AT&T
Atlantic Data Inc.
Autonomic Resources
Auxis, Inc.
Axos Technologies, Inc.
B2B Technologies, LLC
Bahwan Cybertek, Inc.
Barssat Corp
Bay Systems, Inc.
Bayshore Technologies Inc.
Baywood Technologies Inc
BCI-IT, Inc.
Beacon Systems, Inc left
BLM Technologies of Florida, LLC
Bob Ferrell Consulting, LLC
Brandt Information Services, Inc.
BriteVision Technologies Inc
Bruce Harris & Associates, Inc.
Buffer Inc
Business & Technology Resource Group
Business Information Technology Solutions.com, Inc. dba ABTSolutions
Business Technology Group Inc
C& T Consulting Services LLP
C&T Information Technology Consulting, Inc.
CAD Management Resources, Inc.
Cajana Inc.
Calhoun International LLC
CanDoTech Consulting Inc
Capgemini Government Solutions LLC
Capital Technology Partners
Capitol Systems Inc.
Carahsoft Technology Corp in c/o Prosys Information Systems
Carney Solutions Inc.
Catapult Systems, Inc.·
CDT Business Solutions Inc
Celer Systems, Inc
Centurion, Inc.
CGI-AMS Inc.
CH2M HILL
Chicago Systems Group, Inc.
CIBER, Inc.
Citizant, Inc.
7
CMC AMERICAS, INC.
CNC Consulting
Cogent Infotech Corporation
Coleman Technologies, Inc.
Colyar Consulting Group, Inc
CommerNet
Compo Consults of Amer-FL, Inc
Companion Professional Services, LLC
CompuGroup Technologies Inc
Computech Corporation
Computer Aid, Inc.
Computer Magic Technologies, I
Computer Professional Staffing, Inc.
Computer Training & Consulting LLC
Computer Tutors USA
COMSYS Information Technology Services
Configuration Management, Inc.
Consultancy By Kingfisher Inc
Consulting Solutions Int'I
Consultis of Boca Raton, Inc.
Content Application Systems LLC
Convergence Consulting Group
Cook Systems International
COOLSOFT LLC
corimax, inc.
Cornerstone Software Services
Creative Consulting Co.
Creative Pursuits, Inc.
Cyber Rental Consultants, Inc.
CyberBest Technology, Inc
CyberSoft Sales LLC
CyberStaff America, Ltd.
DAS Resources, Inc.
Data Consulting Group
Data Industries, Ltd.
Data Transfer Solutions, LLC
DatamanUSA,LLC
DBMOORE Consulting Services
Dell Marketing L.P
DeloiUe Consulting LLP
Dewberry & Davis LLC
Deyo, Inc.
DG Technology Consulting LLC
Diane Meiller and Associates, Incorporated
Digital Hands
Digital Intelligence Systems Corp.
Document Advantage Corporation
DSM.net
DynTek Services, Inc.
Eagle Business Solutions, LLC
EarthData International, Inc.
Effervo Technologies Inc
8
EiS Technologies Inc
ELEGANT SOFTWARE LLC
EMA, Inc.
EMC CORPORATION
Employer Management Solutions
ENS Corp
ENTERPRISE 24X7 INC.
Enterprise Strategies, LLC
EP2M, L.L.C.
EPIC Engineering & Consulting Group, LLC
Ernst & Young LLP
Etchasoft Incorporated
e-TechServices.com, Inc.
ETI Professionals, Inc. (dba for EnviroTemps, Inc.)
eVantage technologies
Eventus Group Technology Recources, LLC
Everest Solutions, LLC
Evergreen Solutions, LLC
ExecuTek, Inc.
EXPINFO
extendsoft corporation
Extensys, Inc.
Finch-Hatton Group
Fishnet Security
Five Points Technology Group, Inc.
Florida Business Technologies, LLC
Florida Information Technology Centers of Excellence
Focused Energy, LLC
Focused HR Solutions, LLC
Force 5, Inc.
Fry and Associates, Inc dba Lines of Communication
GDKN Corporation
GeBBS Software International, Inc.
Gem Global
GeoCove, Inc.
GeoDecisions, a Division of Gannett Fleming, Inc.
Geographic Information Service, Inc.
Global Associates Inc
Global Information Services
Global Nest, LLC
Global Network Systems of Maryland, Inc.
GMR Aerial Suveys, Inc. dba Photo Science Inc.
G-Squared Consulting LLC
Harris IT Services Corporation
HayesE-Government Resources
Hewlett-Packard Company
Hipp Waters LT., Inc.
Hixardt Technologies, INC
Holden, Stuart & Associates LLC d.b.a. Asevotech
Hudson Highland Group
HyperGen Inc.
IBM Corporation
9
ICATT, Inc.
Image API, Inc.
Image Technology Resources
Imager Software, Inc
Independent Systems Solutions, Inc.
Indra USA
Infinite Computing Systems, Inc
Infinity Software Development, Inc.
infoExperts, Inc.
Information Access Systems, Inc
Information Systems Consultants
Information Systems of Florida
INFORMATIX INC
Innovative Software Products, Inc.
Insight Public Sector, Inc.
Inspired Technologies of North Florida, Inc.
Intagras
Integrated Computer Solutions
Integrated Technology services, Inc.
IntegriSource, Inc
Integrity Consulting LLC
InteliiSoft Technologies, Inc.
International Computer Business Management Corporation
International Data Consultants
International Projects Consultancy Services, Inc.
ISOCORP, Inc.
ITRecruiter, LLC.
Jacobs Technology Inc.
Jawood Management Associates
Jefferson Wells International
Jones, Edmunds & Associates
Judge Technical Services, Inc.
Justalent LLC
JYACC Inc. D/B/A Prolifics
Kforce Inc.
KinetixHR
Kirkwood Consulting, LLC
KIT Solutions, LLC
KLC Consulting, Inc.
KPMG LLP
Kyra InfoTech Inc.
Kyzen Consulting Services, Inc.
L-3 Services, Inc.
Langham Consulting
Leading Edge Systems Richmond
Leeonsoft Corporation
Lexmark International, Inc.
LoganBritton, Inc
Logic House Ltd.
Lucid Government Solutions
M&S Enterprises of Orlando, LLC
Maden Technologies
10
Mainline Information Systems, Inc
Mall Lobby.com
Management Recruiters of Woodbridge, Inc.
Manpower Professional
Marquis Software Development, Inc.
Mascon Global Consulting, Inc.
Matrix Information Systems, Inc.
MAXIMUS
McAsh Business Systems
MedRP INTERNATIONAL, INC.
Meridian Partners, LLC
Meridian Technologies, Inc.
Metaformers
Metanoia Solutions Inc
MethodFactory
Metro Group Inc
Metropolitan Design & Consulting Group, Inc.
MGT of America Inc
MIKA CONSULTING
Millennium Consulting LLC
Millennium Technology Group, Inc.
Mirage Software Inc
Mitchell/Martin Inc
Molinari Technical Solutions, LLC
Momentum Consulting Corp
Montalbano & Associates, Inc.
Moore Integrated Solutions, Inc.
Moorecroft Systems Inc
Moten Tate, Inc.
MPS Group
National Center for State Courts
Navayuga Infotech LLC
NAZTEC INTERNATIONAL GROUP LLC
Nicomp International, Inc.
Nu Info Systems,lnc
Omni Source, Inc.
OmniPoint International LLC
OneTechPlace, Inc.
Open Systems Inc.
Optimum Software Solutions, Inc
Ovionx, Inc.
P2P Staffing Corp.
Paul Consulting Inc.
PBS&J
Peak Systems, Inc.
People Point Solutions, LLC
Perez Software Services Inc
Pitney Bowes Management Services
PixelBlink Studios LLC
Planet Technologies, Inc.
Plato Consulting, Inc.
Point Break Soulutions
11
Policy Studies Inc.
Pomeroy IT Solutions Sales Company, Inc.
Presidio Corporation
PricewaterhouseCoopers LLP
Princeton Information, LTD
Professional Consulting Association, LLC
Prosys Information Systems
RADGOV, INC
Radian Solutions LLC
RADISE International
Randcol, LLC
Rapid Global Business Solutions Incorporated
RCG Information Technology
RCR Technology Corporation
Real Software Inc
RedSalsa Technologies,lnc.
Resource And Planning Technologies, Inc.
Resource Solutions Group, Inc.
Resource Technologies Corporation
Resources Global Professionals
Revolution Technologies, LLC
RitaTechnology Services
RL TCORP Software Development Services
RNR Consulting
Robert Half International
Rogue Technologies Integration
ROH, Incorporated
ROI Consulting Group, Inc.
Ronco Communications, Inc.
Root Vector
Rose International, Inc
S3 Technologies, Inc.
Sai Information Systems, Inc
SAINCE, INC.
Sanrose Information Services Inc.
Sapphire Technologies, LLC.
Savant International,lnc.
Scicom Infrastructure Services, Inc.
Sectorsource, LLC
Seva Technologies, LLC
Seven Technologies Corp
SGS Technologie LLC
Sherlock Group Inc
Shirley Hollywood & Assocs Inc.
Signature Consultants LLC
skillstorm
SkiliStorm Commercial Services
SkyBridge Resources
SMK TECHNOLOGIES LLC
SMX SERVICES & CONSULTING
Softpath System
Software House Int
12
Software Integration Services Inc
Software People Inc.
Software Process Management, Inc.
Software Resources Inc
Sogeti USA LLC
Solomons International, LLC
Solution ArchiTECHS, Inc.
SophLogic Global LLC
SQA Global Resources, LLC
Staffing Providers, Inc
Starboard Consulting, LLC
Stradis, Inc.
Strategic IT Alignment Group, LLC
Strategic Staffing Solutions
Sunera LLC
SunGard Availability Services
SunPlus Data Group
SUVI TECHNOLOGY GROUP, INC.
Synchronous Solutions, Inc.
Synergy One Partners, LLC
SYSMIND LLC
System Engineering Design, LLC
System soft Technologies, Inc
Systems Provider, Inc.
T2 Software Services, Inc.
Tal Search Group, Inc.
Tandel Systems, Inc.
TATA America International Corporation
TAV, LLC
TEAM Information Services
Tech USA, LLC
TechMaint,LLP
Technisource, Inc.
Technology Assurance Labs LLC
Techno-Transfers of Florida, Inc.
TEC-LlNK, LLC
TEK Source USA, Inc
TEKsystems, Inc.
The Canopy of Technology, Inc.
The Experts, Inc.
The Fountain Group
The Greentree Group
The Infrastructure Marketing Group, LLC
The Intersect Group, LLC
The James Group, LLC
The LSH Group, LLC
The North Highland Company
The Proven Method
The Revere Group
The Software Engineering Group, LLC
The Tews Company
Theseus Professional Services, LLC
13
Think Development Systems
ThinkCreative
Threshold Placement Services, Inc.
TR Network Consulting, LLC
Transcendent Group
Tribridge LLC
True North Geographic Technologies, LLC
TrueBridge Resources
TruePenny People LLC
TYBRIN Corporation
Uber Operations LLC
Unified Business Technologies
Unisys Corporation
Universal Understanding, LLC
URS Corporation Southern
US TECH SOLUTIONS
V Group Inc.
V2Soft, Inc.
Vayyusoft LLC
Vcarve, Inc.
Vector Consulting, Inc.
Ved Software Services Inc.
Velociteach Project Management, LLC
Veredus Corporation
Verizon Business
VirtueGroup LLC
Vision Information Technologies,inc
Visionary Integration Professionals, LLC
Visium Resources
Vista International Operations
Vista Technologies International
Visual Solutions Inc.
Vitaver & Associates, Inc.
Watson SCS, Inc.
WebZion, L.L.C.
Wilson Miller, Inc.
wiseOutlook
Woolpert, Inc.
Workflow Technologies Inc
Workgroup Connections, Inc.
Xcelligent, LLC
XRiver Technologies LLC
Yang Enterprises, Inc.
zenith infoway inc
Any questions or problems in delivery or service that may arise regarding this contract should be
directed to the Contract Administrator Holly Merrick at lwlly.mYlIkk@Q!Il~myflQILda.com or
PH 850-488-7804.
CWC/hm
14
Attachment
15
CONTRACT
This Contract, effective the last date signed below, is by and between the State of
Florida, Department of Management Services ("Department"), an agency of the State of Florida
with offices at 4050 Esplanade Way, Tallahassee, Florida 32399-0950, and the entity identified
below as Contractor ("Contractor").
The Contractor responded to the Department's Request for Proposal No. 2-973-561-K
for IT Consulting. The Department has determined to accept the Contractor's bid and to enter
into this Contract in accordance with the terms and conditions of the solicitation. The specific
services awarded to Contractor, and the maximum rates Contractor may charge Eligible
Customers, are identified on the attached Price Sheets.
Accordingly, and in consideration of the mutual promises contained in the Contract
documents, the Department and the Contractor do hereby enter into this Contract, which is a
state term contract authorized by section 287.042(2)(a) of the Florida Statutes (2009). The term
of the Contract shall commence on the last date signed below and expires on August 31, 2012.
The Contract consists of the following documents, which, in case of conflict, shall have priority in
the order listed, and which are hereby incorporated as if fully set forth:
• Any written amendments to the Contract
• This document, including Price Sheets
• Technical Specifications
• Special Instructions
• Special Conditions
• General Instruction to Respondents (PUR 1001)
• General Contract Conditions (PUR 1000)
• Any Purchase Order under the Contract
• Contractor's Response
State of Florida, Date
Department of Management Services
By: Linda H. South, Secretary
Contractor Name: ___________ _
Street Address or P.O. Box: ________ _
City, State, Zip: ____________ _
By: Date
Its:
Approved as to form and legality
by the Department General Counsel's Office:
16
REQUEST FOR PROPOSAL
(RFP)
FOR
INFORMATION TECHNOLOGY
CONSULTING
RFP No. 2-973-561-K
RFP ISSUE DATE: JULY 10,2009
RESPONSES DUE: AUGUST 10,2009 2:00 P.M. E.T.
REFER ALL INQUIRIES TO:
HOLLY MERRICK, FCCN AND FCCM
PURCHASING ANALYST
DIVISION OF STATE PURCHASING
DEPARTMENT OF MANAGEMENT SERVICES
4050 ESPLANADE WAY, SUITE 360
TALLAHASSEE, FL 32399
17
TABLE OF CONTENTS:
1.0 INTRODUCTION
2.0 GENERAL INSTRUCTIONS TO RESPONDENTS (PUR 1001)
3.0 SPECIAL INSTRUCTIONS To RESPONDENTS
4.0 GENERAL CONTRACT CONDITIONS (PUR 1000)
5.0 SPECIAL CONTRACT CONDITIONS
6.0 TECHNICAL SPECIFICATIONS
7.0 PRICE SHEETS, FORMS, AND ATTACHMENTS
18
CONTENTS:
1.1 PURPOSE / TERM
1.2 CONTACT INFORMATION
1.3 LOBBYING
1.4 EVENT TIMELINE
SECTION 1.0
INTRODUCTION
19
1.1 Purpose -Term.
The State of Florida, through the Department of Management Services, Division of State
Purchasing is issuing this Request for Proposals (RFP) to obtain responses from potential
Contractors to provide the Information Technology Consulting and Staff Augmentation
services described in this competitive solicitation in the following listed Project Areas:
'. }lro.iectArea •••• . . ... \. ·.D~s'C"iptiQn .</ < •..•...•. . .......... ; .. ; .......•
1 Analysis and Design
2 Development & Integration
3 Operational Support
4 Staff Augmentation
State Agencies and Other Eligible Users (OEUs) ("Customers") will use Prime
Contractors awarded in Project Areas 1, 2 and 3 to contract for work on specific projects
and issue purchase orders (POs) for these project areas. The POs will include Task
Orders and specifY service levels and desired outcomes or expected "deliverables".
Customers will create a scope of work each time they desire to solicit services pursuant to
this Contract. The scope of work will be incorporated into a Task Order which will be
issued to the selected Contractor. The Task Order will, in most cases, require a Request
for Quotes (RFQ) process. The Quotation Requirements for Task Orders are outlined in
the table below:
Quotation Requirements
$0 -$14,999 Agency adheres to internal policies and procedures.
$15,000 -$2,000,000 Agency solicits at least 3 quotes among Contract Vendors of
its choice.
$2,000,001 -$5,000,000 Agency selects BEST RESPONSE to Statement of Work
issued to at least 10 Contract Vendors of its choice.
Agency selects BEST PROPOSAL submitted upon
$5,000,001 -$10,000,000 notification of ALL Contract Vendors within the appropriate
Project Area(s).
Over $10,000,000 RFP or ITN to Open Market not via this State Term Contract.
Section 6.1 "Task Orders" of this solicitation addresses this process in detail.
Customers will use "Project Area 4" when staff augmentation services from awardees
that possess the technical skills are needed by the client organization on a contingent
assignment basis. The requirements for a staff augmentation purchase order include the
requisite educational qualifications and experience of the individual. An RFQ process is
not required for staff augmentation procurement as all contracted rates and qualified
positions will be published on the Contract resulting from this solicitation.
Respondents should carefully review all Sections of this RFP with particular
attention to Section 2 (PUR 1001), Section 4 (PUR 1000) and Sections 5 (Special
Contract Conditions). All Sections of this RFP must be accepted, and will be
incorporated into the Contract without modification.
20
The State's MyFloridaMarketPlace e-Procurement system (the "MFMP System",
"MFMP") will be used to conduct this competitive event.
The term of the contract resulting from this RFP shall be three (3) years from the date of
execution. The contract resulting from this solicitation is anticipated to begin on or about
September 1,2009.
Along with all other information contained in this solicitation, Respondents should
consider the following issues in developing Responses:
I. Current contracts. Customers may retain existing purchase documents issued
pursuant to previous procurement methods and staffing currently provided under
existing purchase documents through their current term, including renewals and
extensions as determined to be in the best interests of the State. New requirements
and replacement of staff due to attrition shall be provided under this Contract or
other appropriate alternatives.
2. Hardware and Software purchases. This contract is NOT intended to enable
purchases of IT hardware or commercial off-the-shelf (COTS) software outside of
a larger IT Consulting Services solution and shall not be used by users to solicit
these commodities. In the event that a Customer has developed a scope of work
that requires hardware or COTS software as part of a delivered solution, the
Customer should, in accordance with chapter 287, F.S. or other controlling law(s),
seek the most cost-effective legal method of procuring such products.
Notwithstanding this general prohibition, in the event that the Contractor provides
hardware or COTS software to the Customer in the performance of a Task Order, terms
and conditions addressing such items are included in this contract. These provisions
should not be construed by any party as authority to purchase hardware or COTS
software from this Contract, independent of a larger IT Consulting Services solution.
1.2 Contact Information.
The Contact Person is the sole point of contact from the date of release of this RFP until
the contract award is made:
Holly Merrick, FCCN and FCCM
Purchasing Analyst, Division of State Purchasing
4050 Esplanade Way
Tallahassee, Florida 32399
Telephone: (850) 488-7804
Fax: (850) 414 6122
Email: hgJly-.-m~lIi~_®-d..!]1~.m--YfLori.g~.com
All questions must be submitted via the Q&A Board within MFMP and shall be received
no later than the time and date reflected on the Event Timeline in Section 1.4. The State
will provide responses to the questions according to the calendar. All questions submitted
21
through the Q&A Board shall be published and answered in a manner that all respondents
will be able to view.
1.3 Lobbying.
In accordance with s. 2 I 6.347, F.S., and as provided herein, the Vendor (Contractor) may
not lobby this Department, the legislature, the executive branch, or any other State
Agency relating to any aspect of this RFP during the procurement process. Violation of
this restriction may be cause for disqualification from the procurement process.
1.4 Event Timeline.
Release RFP July 10, 2009
Deadline to Submit Questions 2:00 PM July 21,2009
Post formal Response to Questions July 24, 2009
RFP Responses Due 2:00PM August 10, 2009
Formal Posting of Award August 25,2009
Contract Start Date (On or about) September 1, 2009
IT ISS T RON G L Y R E C O;vl:V1 E ~ I) E I) T I-I! AT YO l' S t' B iVllT YO lJ R RES if' 0 1'1 SEA SEA R L Y AS
ross I BLL You S IHHJ LI) ALLOW T! M E TO REC EIVE ANY REQ l' I~STEI) ASSISTANCE A;\; 0
TO RECEIVE VERIFICATIO;\; OF YOIL'R SVIHHTTAL; WAXTI;\;G tiNTIL TilE LAST 1-I!0lJRS
OF THE SOLICITATION COCU) i:VIPACT TI-I!E TIMELY S{lIHHTTAL OF YOCR RESPO:\SL
DO NOT RELY ON THE "MYFLORIDAMARKETPLACE" SOURCING TOOL'S
TIME REMAINING CLOCK. THE OFFICIAL SOLICITATION CLOSING TIME
SHALL BE AS REFLECTED IN THE EVENT TIMELINE (SECTIO;\; 1.4) OF THIS
RlFP.
THIS SPACE IS INTENTIONALLY LEFT BLANK
22
SECTION 2.0
GENERAL INSTRUCTIONS TO RESPONDENTS, STATE OF FLORIDA FORM PUR 1001
CONTENTS:
2.1 DEFINITIONS
2.2 GENERAL INSTRUCTIONS
2.3 ELECTRONIC SUBMISSION OF RESPONSES
2.4 TERMS AND CONDITIONS
2.5 QUESTIONS
2.6 CONFLICT OF INTEREST
2.7 CONVICTED VENDORS
2.8 DISCRIMINA TORY VENDORS
2.9 RESPONDENT'S REPRESENTATION AND AUTHORIZATION
2.10 MANUFACTURER'S NAME AND ApPROVED EQUIVALENTS
2.11 PERFORMANCE QUALIFICATIONS
2.12 PUBLIC OPENING
2.13 ELECTRONIC POSTING OF NOTICE OF INTENDED AWARD
2.14 FIRM RESPONSE
2.15 CLARIFICA TlONS/ REVISIONS
2.16 MINOR IRREGULARITIES / RIGHT TO REJECT
2.17 CONTRACT FORMATION
2.18 CONTRACT OVERLAP
2.19 PUBLIC RECORDS
2.20 PROTESTS
2.21 LIMITATION ON VENDOR CONTACT
23
2.1 Definitions.
The definitions found in s. 60A-1.00I, F.A.C. shall apply to this agreement. The
following additional terms are also defined:
a. "Buyer" means the entity that has released the solicitation. The "Buyer" may
also be the "Customer" as defined in the PUR 1000 if that entity meets the
definition of both terms.
b. "Procurement Officer" means the Buyer's contracting personnel, as identified
in the Introductory Materials.
c. "Respondent" means the entity that submits materials to the Buyer in
accordance with these Instructions.
d. "Response" means the material submitted by the respondent in answering the
solicitation.
e. "Timeline" means the list of critical dates and actions included in the
Introductory Materials.
2.2. General Instructions.
Potential respondents to the solicitation are encouraged to carefully review all the
materials contained herein and prepare responses accordingly.
2.3 Electronic Submission of Responses.
Respondents are required to submit responses electronically. For this purpose, all
references herein to signatures, signing requirements, or other required acknowledgments
hereby include electronic signature by means of clicking the "Submit Response" button
(or other similar symbol or process) attached to or logically associated with the response
created by the respondent within MyFloridaMarketPlace. The respondent agrees that the
acti9n of electronically submitting its response constitutes:
• an electronic signature on the response, generally,
• an electronic signature on any form or section specifically calling for a signature,
and
• an affirmative agreement to any statement contained in the solicitation that requires
a definite confirmation or acknowledgement.
2.4 Terms and Conditions.
All responses are subject to the terms of the following sections of this solicitation, which,
in case of conflict, shall have the order of precedence listed:
• Technical Specifications,
• Special Conditions and Instructions,
• Instructions to Respondents (PUR 1001),
• General Conditions (PUR 1000), and
• Introductory Materials.
The Buyer objects to and shall not consider any additional terms or conditions submitted
by a respondent, including any appearing in documents attached as part of a respondent's
response. In submitting its response, a respondent agrees that any additional terms or
conditions, whether submitted intentionally or inadvertently, shall have no force or effect.
24
Failure to comply with terms and conditions, including those specifYing information that
must be submitted with a response, shall be grounds for rejecting a response.
2.5 Questions.
Respondents shall address all questions regarding this solicitation to the Procurement
Officer. Questions must be submitted via the Q&A Board within MyFloridaMarketPlace
and must be RECEIVED NO LATER THAN the time and date reflected on the Timeline.
Questions shall be answered in accordance with the Timeline. All questions submitted
shall be published and answered in a manner that all respondents will be able to view.
Respondents shall not contact any other employee of the Buyer or the State for
information with respect to this solicitation. Each respondent is responsible for
monitoring the MyFloridaMarketPlace site for new or changing information. The Buyer
shall not be bound by any verbal information or by any written information that is not
contained within the solicitation documents or formally noticed and issued by the Buyer's
contracting personnel. Questions to the Procurement Officer or to any Buyer personnel
shall not constitute formal protest of the specifications or of the solicitation, a process
addressed in paragraph 2.20 of these Instructions.
2.6 Conflict of Interest.
This solicitation is subject to chapter 112 of the Florida Statutes. Respondents shall
disclose with their response the name of any officer, director, employee or other agent
who is also an employee of the State. Respondents shall also disclose the name of any
State employee who owns, directly or indirectly, an interest of five percent (5%) or more
in the respondent or its affiliates.
2.7 Convicted Vendors.
A person or affiliate placed on the convicted vendor list following a conviction for a
public entity crime is prohibited from doing any of the following for a period of 36
months from the date of being placed on the convicted vendor list:
• submitting a bid on a contract to provide any goods or services to a public entity;
• submitting a bid on a contract with a public entity for the construction or repair of a
public building or public work;
• submitting bids on leases of real property to a public entity;
• being awarded or performing work as a contractor, supplier, subcontractor, or
consultant under a contract with any public entity; and
• transacting business with any public entity in excess of the Category Two threshold
amount ($25,000) provided in section 287.017 of the Florida Statutes.
2.8 Discriminatory Vendors.
An entity or affiliate placed on the discriminatory vendor list pursuant to section 287.134
ofthe Florida Statutes may not:
• submit a bid on a contract to provide any goods or services to a public entity;
• submit a bid on a contract with a public entity for the construction or repair of a
public building or public work;
• submit bids on leases of real property to a public entity;
25
• be awarded or perform work as a contractor, supplier, sub-contractor, or
consultant under a contract with any public entity; or
• transact business with any public entity.
2.9 Respondent's Representation and Authorization.
In submitting a response, each respondent understands, represents, and acknowledges the
following (if the respondent cannot so certify to any of following, the respondent shall
submit with its response a written explanation of why it cannot do so).
• The respondent is not currently under suspension or debarment by the State or any
other governmental authority.
• To the best of the knowledge of the person signing the response, the respondent, its
affiliates, subsidiaries, directors, officers, and employees are not currently under
investigation by any governmental authority and have not in the last ten (10) years
been convicted or found liable for any act prohibited by law in any jurisdiction,
involving conspiracy or collusion with respect to bidding on any public contract.
• Respondent currently has no delinquent obligations to the State, including a claim by
the State for liquidated damages under any other contract.
• The submission is made in good faith and not pursuant to any agreement or
discussion with, or inducement from, any firm or person to submit a complementary
or other noncompetitive response.
• The prices and amounts have been arrived at independently and without
consultation, communication, or agreement with any other respondent or potential
respondent; neither the prices nor amounts, actual or approximate, have been
disclosed to any respondent or potential respondent, and they will not be disclosed
before the solicitation opening.
• The respondent has fully informed the Buyer in writing of all convictions of the
firm, its affiliates (as defined in section 287. 133(1)(a) of the Florida Statutes), and
all directors, officers, and employees of the firm and its affiliates for violation of
state or federal antitrust laws with respect to a public contract for violation of any
state or federal law involving fraud, bribery, collusion, conspiracy or material
misrepresentation with respect to a public contract. This includes disclosure of the
names of current employees who were convicted of contract crimes while in the
employ of another company.
• Neither the respondent nor any person associated with it in the capacity of owner,
partner, director, officer, principal, investigator, project director, manager, auditor,
or position involving the administration of federal funds:
o Has within the preceding three years been convicted of or had a civil judgment
rendered against them or is presently indicted for or otherwise criminally or
civilly charged for: commission of fraud or a criminal offense in connection
with obtaining, attempting to obtain, or performing a federal, state, or local
government transaction or public contract; violation of federal or state antitrust
statutes; or commission of embezzlement, theft, forgery, bribery, falsification or
destruction of records, making false statements, or receiving stolen property; or
o Has within a three-year period preceding this certification had one or more
federal, state, or local government contracts terminated for cause or default.
26
• The product offered by the respondent will conform to the specifications without
exception.
• The respondent has read and understands the Contract terms and conditions, and the
submission is made in conformance with those terms and conditions.
• If an award is made to the respondent, the respondent agrees that it intends to be
legally bound to the Contract that is formed with the State.
• The respondent has made a diligent inquiry of its employees and agents responsible
for preparing, approving, or submitting the response, and has been advised by each
of them that he or she has not participated in any communication, consultation,
discussion, agreement, collusion, act or other conduct inconsistent with any of the
statements and representations made in the response.
• The respondent shall indemnify, defend, and hold harmless the Buyer and its
employees against any cost, damage, or expense which may be incurred or be
caused by any error in the respondent's preparation of its bid.
• All information provided by, and representations made by, the respondent are
material and important and will be relied upon by the Buyer in awarding the
Contract. Any misstatement shall be treated as fraudulent concealment from the
Buyer of the true facts relating to submission of the bid. A misrepresentation shall
be punishable under law, including, but not limited to, Chapter 817 of the Florida
Statutes.
2.10 Manufacturer's Name and Approved Equivalents.
Unless otherwise specified, any manufacturers' names, trade names, brand names,
information or catalog numbers listed in a specification are descriptive, not restrictive.
With the Buyer's prior approval, the Contractor may provide any product that meets or
exceeds the applicable specifications. The Contractor shall demonstrate comparability,
including appropriate catalog materials, literature, specifications, test data, etc. The
Buyer shall determine in its sole discretion whether a product is acceptable as an
equivalent.
2.11 Performance Qualifications.
The Buyer reserves the right to investigate or inspect at any time whether the product,
qualifications, or facilities offered by Respondent meet the Contract requirements.
Respondent shall at all times during the Contract term remain responsive and responsible.
In determining Respondent's responsibility as a vendor, the agency shall consider all
information or evidence which is gathered or comes to the attention of the agency which
demonstrates the Respondent's capability to fully satisfy the requirements of the
solicitation and the contract.
Respondent must be prepared, if requested by the Buyer, to present evidence of
experience, ability, and financial standing, as well as a statement as to plant, machinery,
and capacity of the respondent for the production, distribution, and servicing of the
product bid. If the Buyer determines that the conditions of the solicitation documents are
not complied with, or that the product proposed to be furnished does not meet the
specified requirements, or that the qualifications, financial standing, or facilities are not
satisfactory, or that performance is untimely, the Buyer may reject the response or
27
terminate the Contract. Respondent may be disqualified from receIvmg awards if
respondent, or anyone in respondent's employment, has previously failed to perform
satisfactorily in connection with public bidding or contracts. This paragraph shall not
mean or imply that it is obligatory upon the Buyer to make an investigation either before
or after award of the Contract, but should the Buyer elect to do so, respondent is not
relieved from fulfilling all Contract requirements.
2.12 Public Opening.
Responses shall be opened on the date and at the location indicated on the Timeline.
Respondents may, but are not required to, attend. The Buyer may choose not to
announce prices or release other materials pursuant to s. 119.071 (l )(b), Florida Statutes.
Any person requiring a special accommodation because of a disability should contact the
Procurement Officer at least five (5) workdays prior to the solicitation opening. If you are
hearing or speech impaired, please contact the Buyer by using the Florida Relay Service
at (800) 955-8771 (TDD).
2.13 Electronic Posting of Notice ofIntended Award.
Based on the evaluation, on the date indicated on the Timeline the Buyer shall
electronically post a notice of intended award at
tLttp:llfcn.state.f1.us/owa y_bs/owa/vbs www.main menu. If the notice of award is
delayed, in lieu of posting the notice of intended award the Buyer shall post a notice of
the delay and a revised date for posting the notice of intended award. Any person who is
adversely affected by the decision shall file with the Buyer a notice of protest within 72
hours after the electronic posting. The Buyer shall not provide tabulations or notices of
award by telephone.
2.14 Firm Response.
The Buyer may make an award within sixty (60) days after the date of the opening,
during which period responses shall remain firm and shall not be withdrawn. If award is
not made within sixty (60) days, the response shall remain firm until either the Buyer
awards the Contract or the Buyer receives from the respondent written notice that the
response is withdrawn. Any response that expresses a shorter duration may, in the
Buyer's sole discretion, be accepted or rejected.
2.15 ClarificationslRevisions.
Before award, the Buyer reserves the right to seek clarifications or request any
information deemed necessary for proper evaluation of submissions from all respondents
deemed eligible for Contract award. Failure to provide requested information may result
in rejection of the response.
2.16 Minor Irregularities/Right to Reject.
The Buyer reserves the right to accept or reject any and all bids, or separable portions
thereof, and to waive any minor irregularity, technicality, or omission if the Buyer
determines that doing so will serve the State's best interests. The Buyer may reject any
response not submitted in the manner specified by the solicitation documents.
28
2.17 Contract Formation.
The Buyer shall issue a notice of award, if any, to successful respondent(s), however, no
contract shall be formed between respondent and the Buyer until the Buyer signs the
Contract. The Buyer shall not be liable for any costs incurred by a respondent in
preparing or producing its response or for any work performed before the Contract is
effective.
2.18 Contract Overlap.
Respondents shall identify any products covered by this solicitation that they are
currently authorized to furnish under any state term contract. By entering into the
Contract, a Contractor authorizes the Buyer to eliminate duplication between agreements
in the manner the Buyer deems to be in its best interest.
2.19 Public Records.
Article 1, section 24, Florida Constitution, guarantees every person access to all public
records, and Section 119.011, Florida Statutes, provides a broad definition of public
record. As such, all responses to a competitive solicitation are public records unless
exempt by law. Any respondent claiming that its response contains information that is
exempt from the public records law shall clearly segregate and mark that information and
provide the specific statutory citation for such exemption.
2.20 Protests.
Any protest concerning this solicitation shall be made in accordance with sections
120.57(3) and 287.042(2) of the Florida Statutes and chapter 28-110 of the Florida
Administrative Code. Questions to the Procurement Officer shall not constitute formal
notice of a protest. It is the Buyer's intent to ensure that specifications are written to
obtain the best value for the State and that specifications are written to ensure
competitiveness, fairness, necessity and reasonableness in the solicitation process.
Section 120.S7(3)(b), F.S. and Section 28-110.003, Fla. Admin. Code requires that a
notice of protest of the solicitation documents shall be made within seventy-two
hours after the posting of the solicitation.
Section 120.57(3)(a), F.S. requires the following statement to be included in the
solicitation: "Failure to file a protest within the time prescribed in section 120.57(3),
Florida Statutes, shall constitute a waiver of proceedings under Chapter 120, Florida
Statutes."
Section 28-110.005, Fla. Admin. Code requires the following statement to be included in
the solicitation: "Failure to file a protest within the time prescribed in Section 120.57(3),
Florida Statutes, or failure to post the bond or other security required by law within the
time allowed for filing a bond shall constitute a waiver of proceedings under Chapter
120, Florida Statutes."
29
2.21 Limitation on Vendor Contact with Agency During Solicitation Period.
Respondents to this solicitation or persons acting on their behalf may not contact,
between the release of the solicitation and the end of the 72-hour period following the
agency posting the notice of intended award, excluding Saturdays, Sundays, and state
holidays, any employee or officer of the executive or legislative branch concerning any
aspect of this solicitation, except in writing to the procurement officer or as provided in
the solicitation documents. Violation of this provision may be grounds for rejecting a
response.
THIS SPACE IS INTENTIONALLY LEFT BLANK
30
SECTION 3.0
SPECIAL INSTRUCTIONS To RESPONDENTS
SPECIAL INSTRUCTIONS TO RESPONDENTS CONTAINED IN THIS SECTION 3.0 MA V SUPERSEDE OR
SUPPLEMENT GENERAL INSTRUCTIONS TO RESPONDENTS CONTAINED IN SECTION 2.0.
3.1 DEFINITIONS
3.2 ORDER OF PRECEDENCE
3.3 WHO MA V RESPOND
3.4 MvFLORIDAMARKETPLACE (MFMP) OVERVIEW
3.5 ADDENDA TO THE RFP DOCUMENTS
3.6 SUBMITTAL OF RESPONSE
3.7 PRICING SPREADSHEET
3.8 TEAMING PARTNERS AND SUBCONTRACTORS
3.9 Ev ALUA TION AND SELECTION PROCESS
3.10 BASIS FOR AWARD
3.11 ELECTRONIC POSTING OF NOTICE OF INTENT TO AWARD
3.12 FIRM RESPONSE
3.13 CANCELLATION OR WITHDRAWAL OF RFP
3.14 STATE OBJECTIVES
31
3.1 Definitions.
The definitions found in s. 60A -1.001, F.A.C. shall apply to this agreement. The
following additional terms are also defined:
a. "Contractor" means any person who contracts to sell contractual services to an
agency.
b. "Department" means the State of Florida, Department of Management Services.
c. "Deliverable" is a discrete service provided to a Customer, as detailed in a Task
Order.
d. "Division of State Purchasing" shall mean the organizational entity acting on
behalf of the State of Florida and the Department of Management Services.
e. "Eligible User" (per s. 60A-1.005 F.A.C.) shall mean a governmental agency, as
defined in s. 163.3164, F.S., which has a physical presence within the State of
Florida; and may include any independent, non-profit college or university that is
located within the State of Florida and is accredited by the Southern Association
of Colleges and Schools.
f. "Pay Rate" The hourly salary paid to the contingent worker. Note: the state
reserves the right to verify this through audit.
g. "Request for Proposal (RFP)" shall mean this solicitation document.
h. "Response" shall mean the formal written response to this document.
i. "Respondent" shall mean the IT Consulting Services Provider or Provider of
Staff Augmentation submitting a response to this RFP.
j. "Services" means any deliverable or work performed under the Contract, which
may include contractual services, commodities or software.
k. "State" shall mean the State of Florida and Participating Entities, their
employees, agents and designees, while acting within the scope of their agency
employment or office.
I. "State Agency" shall mean an entity of the legislative, executive, or judicial
branch of state government over which the Legislature exercises full budgetary
and statutory control.
m. "State Term Contract" shall mean contracts procured by the State of Florida,
Division of State Purchasing.
32
n. "Task Order" means the form or format used to make a purchase under the
Contract (e.g., a formal written task order, electronic purchase order, procurement
card, or other authorized means).
3.2 Order of Precedence.
Potential Respondents for this solicitation are encouraged to carefully review all
materials contained herein and prepare responses accordingly. In the event any conflict
exists between the Special and General Instructions, those instructions specified in the
Special Instructions shall prevail. In the event any conflict exists between the Special and
General Conditions, those conditions specified in the Special Conditions shall prevail.
All responses are subject to the terms of the following sections of this RFP, which, in
case of conflict, shall have the order of precedence listed:
• Any written amendments to the Contract
• This document, including Price Sheets
• Technical Specifications
• Special Instructions
• Special Conditions
• General Instruction to Respondents (PUR 1001)
• General Contract Conditions (PUR 1000)
• Any purchase order under the Contract
• Contractor's Response
3.3 Who May Respond.
Providers who are in good standing with the State of Florida, meet the technical
specifications outlined in Section 6, and possess the financial capability, experience and
personnel resources to provide services of the scope and breadth described in this RFP.
The Department reserves the right to request additional information and/or clarification
pertaining to the Respondent's experience, ability, and qualifications to perform services
described in this RFP, during the solicitation or after contract award.
A Respondent who fails to provide the requested information and/or clarification or
submits false or erroneous information may be deemed non-responsive and shall not be
awarded a contract.
If the Respondent's Proposal is found to contain false and/or erroneous information after
contract award, the contract may be terminated.
3.4 MyFloridaMarketPlace (MFMP) Overview.
Responses to this RFP must be submitted electronically into the MyFloridaMarketPlace
(MFMP) Sourcing Tool.
MyFloridaMarketPlace Sourcing Tool Tips:
When working in the Sourcing Tool, be aware of the twenty (20) minute time-out
function in the tool. This means that you should save your work (click the SAVE button)
33
at intervals of less than twenty (20) minutes to ensure your entries since your last save are
not lost.
Please note that clicking the SAVE button within the Sourcing Tool only saves your RFP
responses. The SAVE button does not transmit your RFP response to the State. In order
to transmit your RFP response to the State, you must click the SUBMIT button on the
SUMMARY page of the RFP response.
After clicking the SUBMIT button, it is the Respondent's responsibility to check any
submitted response within the Sourcing Tool to verify that the response is accurately and
completely captured within the Sourcing Tool. Respondents must do this while there is
sufficient time remaining in the Solicitation period in the event you discover an error and
need to resubmit a revised response.
To validate your response, you should do the following before the Solicitation period
ends:
a) Go to My Responses tab within Sourcing Tool after you submitted your response.
b) Click on the Response ID number of your last submitted response.
c) Review response to make sure all responses are complete, accurate and as you
intended to submit.
d) Minimum areas to check are:
i. Text boxes -Is your entire answer viewable?
II. Yes/No questions -Is the displayed answer correct?
iii. All uploaded document files / scanned documents -
Can you open attached document and clearly view entire content?
iv. Required Items -Are all items completed as required within the Sourcing
Tool?
It is strongly recommended not to wait until the last hours to upload and validate your
response to this or any solicitation.
Email Notification: Respondents are reminded that the Sourcing Tool's email
notifications are an option provided to Respondents as a courtesy. The State of Florida is
not under any obligation and does not guarantee that Respondents will receive email
notifications concerning the posting, amendment or close of RFPs. Respondents are
responsible for checking the MFMP Sourcing Tool and / or the Vendor Bid System for
information and updates concerning this RFP.
Please note that when agency decisions are posted on the Vendor Bid System, email
notifications are not automatically generated. It is the responsibility of the Vendor to
check the Vendor Bid System for any addenda, clarifications, or additional postings to
this solicitation.
Optional MyFloridaMarketPlace Sourcing Tool Training: "On-Demand" is a web-
based interactive training application available to all respondents to assist in learning how
to respond to an event using the MFMP Sourcing Tool. The link is
34
http~Kaill!!:l..&myflori~1amark_~I21ac .. ~~:comLyel}_<iQILtQc.ht!lll click on Responding to
Sourcing Event.
IT IS STRONGLY RECOMMENDED THAT YOU SUBMIT YOUR
RESPONSE AS EARLY AS POSSIBLE, YOU SHOULD ALLOW
TnVIE TO RECEIVE ANY REQUESTED ASSISTANCE AND TO
RECEIVE VERIFICATION OF YOUR SUBMITTAL; WAITING
UNTIL THE LAST HOURS OF THE SOLICITATION COULD
IMPACT THE TIMELY SUBMITTAL OF YOUR RESPONSE.
DO NOT RELY ON THE "MYFLORIDAMARKETPLACE"
SOURCING TOOL'S TIME REMAINING CLOCK. THE OFFICIAL
SOLICITATION CLOSING TIME SHALL BE AS REFLECTED IN
THE EVENT TIME LINE (SECTION 1.4) OF THIS RFP.
3.5 Addenda to the RFP Documents.
The Department reserves the right to issue addenda to the RFP. Notice of any addenda
will be posted within MFMP and the Vendor Bid System. Such notice, if required, will
contain the appropriate details for identifying and/or reviewing the formal changes to the
RFP. Each Respondent is responsible for monitoring the site for new or changing
information concerning this RFP.
Respondents are reminded that the Sourcing Tool's email notifications are an option
provided to Respondents as a courtesy. The State of Florida is not under any obligation to
provide, and does not guarantee that Respondents will receive, email notifications
concerning any posting, amendment or close of solicitations.
3.6 Submittal of Response.
Responses shall be completed per instructions in this RFP document, and must be
submitted electronically into the MFMP Sourcing Tool.
Respondents should download the solicitation, complete any required sections or forms,
and upload their completed submission in the spaces provided within the MFMP
Sourcing Tool.
Some of the forms (Attachments) in Section 7 require a signature. These should be
downloaded, executed, and submitted where indicated.
It is especially important to have an authorized company official sign the Contact
Form (Attachment 6). If your company is selected for award, the State will sign the
Contract Form to establish the State Term Contract and return a fully executed
copy to your firm. Please be advised, if your company is NOT selected for award the
Contract document will be retained by the Department.
Each Respondent is responsible for ensuring that its response is submitted in the MFMP
Sourcing Tool in the proper time per the Event Timeline (Section 1.4). The Respondent
35
shall review this entire RFP; complete the Certifications Table in Attachment 1, and
submit all forms required as part of the Respondent's response. Failure to provide
completed documents, forms, or certification documentation may result in the
disqualification of the Respondent.
CERTIFICATION OF ACCEPTANCE FOR THE TERMS AND CONDITIONS IS
TO BE DONE WITHIN THE TABLE IN SECTION 3.6.1 BELOW.
3.6.1 Initial Determination of Responsiveness.
The Department shall evaluate eligible ("responsible and responsive") responses.
Responses that do not meet the minimum requirements of this solicitation or fail to
provide all required information, documents, or materials may be rejected as non-
responsive. Respondents whose responses, past performance, or current status with the
State do not reflect the capability, integrity or reliability to fully, and in good faith,
perform the requirements of the Contract, may be rejected as non-responsible. The
Department reserves the right to determine which responses meet the requirements of this
solicitation and which Respondents are responsive and responsible. This paragraph is
ill additioll to, alld shaH IllOt be cOllstrued to limit or override, any right or remedy
available to the Department in Sectioll 2.0 PUR 1001 or Section 4.0 PUR 1000.
Failure to comply with each of the requirements listed below may result in the response
being deemed non-responsive and therefore may not receive further consideration in this
RFP process. This includes, but is not limited to the following:
1. Did the Respondent submit its reply before the indicated deadline?
2. Did the Respondent submit a Pricing Sheet (Attachment 1) per the
instructions in Sections 3.7 3.9 and Attachment 1 ofthis RFP document?
3. Has the Respondent met the requirement for having no Conflicts ofInterest?
Section 2 ?
4. Does the Respondent comply with the requirement for not being placed on
the Convicted Vendor list for committing a public entity crime within the
last 36 months? Section
5. Does the Respondent comply with the requirement for not being placed on
the Discrim Vendor List s. 287.134 F .S.? Section
6. Has the Respondent met the requirements for Insurance as outlined in
Sections 4.35 and 5.5 ofthis RFP?
7. Has the Respondent certified acceptance of all Terms and Conditions of this
solicitation?
THIS SPACE IS INTENTIONALLY LEFT BLANK
36
Using the Certification Table in Section 7 in Attachment 1, please certity that your
Response conforms to each of the following requirements by responding with either
a "Yes" or "No" in the blocks and submit the completed WORD Document in the
MFMP Sourcing Tool per the instructions in MFMP.
Certifications
YES NO
1. Does the Respondent certify acceptance and compliance with
all of the Terms and Conditions detailed in Section 2 (PUR
1001) of the RFP document?
2. Does the Respondent certify acceptance and compliance with
all of the Terms and Conditions detailed in Section 4 (PUR
1000) of the RFP document?
3. Has the Respondent completed pricing worksheets as noted
in Section 7.1 ofthe RFP Document?
4. Respondent is a registered vendor in MFMP, has proper
filings with the Department of State, and is eligible to
conduct business with the State of Florida?
5. Respondent certifies understanding and agreement with all
items in Section 1,3,5 and 6 of this solicitation.
6. Respondent certifies that they will accept the State of
Florida's Purchasing Card.
7. Has the Respondent submitted a Contract Form (Attachment o that has been siKned by an authorized official ofthe firm?
3.6.2 The Department Will Not Consider a Late Response.
DO NOT RELY ON THE MFMP SOURCING TOOL'S TIME·,REMAINING
CLOCK. The official response deadline shall be as reflected in Section [.4 Event
Timeline, of this solicitation. The MFMP Sourcing Tool's time-remaining clock is
intended only to approximate the solicitation closing and may require periodic
adjustments.
3.7 Pricing Spreadsheet.
The Respondent must complete all of the required information in the Pricing
Spreadsheets that are included in Section 7.1. The completed Pricing Spreadsheets must
be uploaded in the space provided in the MFMP Sourcing Tool.
Descriptions of "Job Families" are displayed in the left columns of the Pricing
Spreadsheets. Within each Job Family are a number of Job Titles. The Job Title is often,
but not always, broken down into three (3) or four (4) "Scope Variants," which are
gradations of experience within that Job Title. The Job Titles contained in Attachment 13
map directly to those positions on the Price Sheet (Attachment 1). Respondents must
demonstrate their ability to supply personnel who meet all criteria listed in the Job
Descriptions (Attachment 13), and those Respondents who receive an award will be
expected to provide personnel who meet such criteria throughout the term of the
Contract.
37
If the Respondent is proposing services within Project Areas 1, 2 or 3, the Respondent
must fill in pricing for EVERY line item (job title / scope variant) within that Project
Area. Failure to complete EVERY line item shall result in immediate disqualification.
For Project Areas 1, 2, and 3 expenses directly related to task orders, such as travel and
lodging, or materials and equipment specific to the task order should not be built into the
hourly rate, but will be accounted for in the Respondent's task order proposal submitted
to the Customer.
Respondents seeking an award in Project Area 4 may provide prices for any combination
of one or more Scope Variants. In other words, within Project Area 4, the Respondent is
not required to provide a price for every Job Title and Scope Variant on the Pricing
Spreadsheet as award will be made by line item or job title.
Bid Ceiling Rates. The Respondent's Hourly Rate shall not exceed the Bid Ceiling
Rate listed next to each Job Number or Scope Variant. Proposals that contain prices
higher than the Bid Ceiling Rates shall be considered non-responsive and shall not be
evaluated by the Department. For example, Vendor X bids on Project Area 1 but the
Rate offered by the Respondent for one Job Number Scope Variant is above the Bid
Ceiling Rate. In this example, the Respondent shall be considered non-responsive for
Project Area 1 and shall not be evaluated by the Department.
3.8 Teaming Partners and Subcontractors.
Responses may include the Respondent's approach to utilization of "Teaming Partners",
if applicable. Teaming Partners serve two (2) purposes. During the solicitation process,
the Respondent may utilize Teaming Partners to demonstrate the Respondent's ability to
provide services on a statewide basis.
After the contract is awarded, approved Teaming Partners and subcontractors may
perform services under the Contract. In such an event, the Customer will issue the Task
Order to the Contractor, who shall remain responsible for the services delivered and for
payments to the approved Teaming Partners and subcontractors. No subcontract which
the Contractor enters into with respect to performance under the contract resulting from
this RFP shall in any way relieve the Contractor of any responsibility for performance of
its duties. Payment by Customers for Services provided under the resulting contract will
only be made directly to the Contractor. All payments to the subcontractors and Teaming
Partners shall be made by the Contractor.
A Respondent may utilize "Teaming Partners" as subcontractors in its performance of the
contract. Contractors are not limited to those Teaming Partners that have been originally
submitted on the Teaming Partner -Subcontractor Information Form (Attachment 14).
Use of subcontractors under the contract resulting from this RFP must be approved by
any agency utilizing the resulting contract.
38
The Respondent shall provide this information by completing the "Teaming Partner -
Subcontractor Information Form (Attachment 14) for EACH subcontractor and Teaming
Partner. Please note: the State Term Contract will be established between the State and
the Respondent (Contractor). As such, any disputes, issues, defaults, etc. will be resolved
between the Customer, the State, and the Contractor, and not the Teaming Partner.
The Department must receive copies of each of these forms for every Teaming Partner
the Respondent lists in its proposal. Failure to submit forms for each Teaming Partner
may result in rejection of Respondent's response as non-responsive.
3.9 Evaluation and Selection Process.
A "0 through 5" scoring method is applied throughout the evaluation process for the
evaluation of Financial, References, Technical, and Price Sections as described below. A
score of 0 is the least favorable and a score of 5 is the most favorable in all sections.
Financial Section -Supplier Qualifier Report (SQR):
a) The Department will assign evaluation points on the prospective Respondent's
financial viability to perform the services outlined in this RFP.
b) The Department requests submission of the Respondent's SQR prepared by Dun &
Bradstreet (D&B). The SQR is a standard report detailing financial and operational
capability.
c) The Respondent should request the SQR report from D&B at:
h~.;L/sor.dnb.cQ.m/sorfup/forms/SOF .jsR?SORTAG I =JQ37hS4r&SORTAG2=j58Gjk4x
i. Enter the RFP number in the text field entitled "Enter your RFP Number" and select
submit.
ii. Enter your company's D&B Number. If you don't know your company's D&B
number you may use the search feature to find it.
iii. Confirm Registration.
IV. Enter payment method and information and complete registration. The cost of the
preparation ofthe D&B report shall be the responsibility of the Respondent.
v. Once the process is complete, a copy will be given to the Department and an
identical report will be provided to the Respondent as verification.
NOTE: If the Respondent requested and received an SQR report from D&B
through the process described above during the Department's previous RFP for
Information and Technology Services (RFP 22-973-561-Y) that was posted and
withdrawn in May 2009, the Respondent does not need to request another SQR
report. The Department will utilize the Respondent's SQR report provided by D&B
under solicitation RFP 22-973-561-Y. It is the Respondent's responsibility to ensure
verification from D&B under the previous solicitation that this report was obtained.
d) The SQR report shall be a part of the Respondent's response. It is the duty of the
Respondent to ensure the timely submission of a D&B report that accurately reflects
the proposing entity. Ifthe Department cannot determine on the face of the
39
documents that the SQR report is that of the proposing entity, then the Department
will award zero points.
e) Ifno SQR is available for a Respondent, the Department will award zero points.
±) Respondents are advised to allow sufficient time before the Response due date for the
D&B processing. Respondents should allow a minimum of 10 business days for D&B
to process. If the Department does not receive a SQR from D&B, the Respondent
shall be required to demonstrate that the SQR was requested by the Respondent after
the posting date of the solicitation in MFMP and was requested for this solicitation.
g) The Department will use the following rating scale when evaluating the financial
viability of the prospective Respondent:
Dun and Bradstreet Score Prol2osal Score
8-9= 0
7= 1
6= 2
5= 3
4= 4
1-3= 5
Failure to submit a SQR report will result in a ZERO Financial Score.
h) The Financial Score is weighted and combined with Reference, Technical, and Price
Section scores as described below in Section 3.10.
References Section:
A "0 through 5" scoring method will be applied to the Reference Check Form
(Attachment 15). The Respondent shall submit three (3) References Check Forms from
three (3) different businesses who have received IT Consulting Services by the
Respondent for at least four (4) months in the past four (4) years. References Forms will
be scored by the Department in accordance with the ratings received by the Proposer's
selected references and in accordance with the following scale:
o = Failure to submit three (3) Reference Check Forms (Attachment 15).
1= Poor.
2= Fair.
3= Adequate.
4= Very Good.
5= Excellent.
40
Any missing ratings, missing forms, or illegible information will result in a zero (0) for the
missing or illegible item. Each Proposer's References Score is determined by calculating
the average of all ratings from the three (3) References Forms. The Department may
contact references and verifY information.
Technical Section:
A "0 through 5" scoring method will be applied to the Technical Section Narrative
(Attachment 16). In order for the Technical Section Narrative to be evaluated, the
following instructions shall be adhered to by the Respondent:
a) Each narrative submission must not exceed five (5) pages double-spaced.
This limitation of five (5) pages should be considered as a maximum, and not
necessarily a goal. Any narrative submission that goes beyond the five (5) -page limit
will not be considered in the evaluation process.
b) The font size may be no smaller than 10 point and the margins must be at least one
inch on all sides.
c) Only 8.5 x 11 inch paper may be used. Do not use colored, oversized, or folded
materials.
d) Do not include organizational brochures or other promotional materials, slides, films,
clips, books, videotapes, or CDs as they are not easily reproduced and are therefore
inaccessible to the evaluators.
Any narrative submission that does not adhere to the instructions above will result
in a ZERO Technical Score, shall be considered non-responsive, and shall not be
evaluated by the Department.
The Respondent's Technical submission will be scored by evaluators in accordance with
the following scale:
o = Failure: Failure to adhere to the Technical Section instructions -Immediate
Disq ualification.
1= Unsatisfactory: Not responsive to the question or no data submitted.
2= Below Minimum Standards: Responsive to the question but below acceptable
performance standards.
3= Adequate: Minimum acceptable performance standards and responsive to the
question.
4= Satisfactory: Above minimum performance standards, effective and responsive
to the question
5= Exceeds Expectations: Exceed minimum performance standards for
effectiveness and responsiveness to the question.
Each Proposer's Technical Score will be calculated according to the Evaluation Criteria
detailed in Attachment 17. If the final Technical Score is below 3.00, the proposal
shall not be further scored for Financial, References, and Price and will not be
eligible for award.
41
Price Section:
a) Price Section for Project Areas 1, 2, and 3. A "0 through 5" scoring method is
applied to each Project Area Price Section by adding together all proposal price
entries for each Project Area, resulting in a Project Area total proposal price. The
Project Area total proposal price will be placed alongside the other vendors in a range
from highest to lowest price and dividing the range into 20% increments to be scored
as indicated on the table below.
For Project Areas 1, 2 or 3, pricing for EVERY line item Gob 0
title/scope variant) within that Project Area must be filled in.
Immediate Failure to complete EVERY line item shall result in immediate
disqualification. Disqualification
For Project Areas 1, 2 3, or 4, hourly rate shall not exceed the 0
Bid Ceiling Rate. Proposals that contain prices higher than the Non Responsive
Bid Ceiling Rates shall be considered non-responsive and shall
not be evaluated by the Department.
Highest 20% increment of Prices 1
Next 20% increment of Prices 2
Next 20% increment of Prices 3
Next 20% increment of Prices 4
Lowest 20% increment of Prices 5
b) Price Section for Project Area 4. A "0 through 5" scoring method is applied to the
Price Section by placing all proposal price entries for each line item into a range from
highest to lowest price and dividing the range into 20% increments to be scored as
indicated on the table above.
3.10 Basis for Award
Award will be made to all responsive and responsible Respondents who achieve a
qualifYing score at or above a 3.00 aggregate score combining Financial, References,
Technical, and Price Submissions Sections (aggregate score is extended to two (2)
decimal places) weighted at 20% for Financial, 10% for References, 35% for Technical,
and 35% for Price.
Sample Calculation:
Financial Score: Score of "1 " times 0.20 weight
References Score: Score of"3" times 0.10 weight
Technical Score: Score of"4.5" times 0.35 weight
Price Score: Score of"3" times 0.35 weight
Aggregate Score
0.20
0.30
1.58
1.05
3.13
Since the Sample Calculation (above) is greater than or equal to 3.00, an award
would be made.
42
Awards in "Project Area 4" will be made on a line-item (multiple award for each Position
Title achieving the qualifying score) basis to all responsive and responsible Respondent
who achieve a qualifying score at or above a 3.00 aggregate score combining Financial,
References, Technical, and Price Submissions Sections (aggregate score is extended to
two (2) decimal places) weighted at 20% for Financial, 10% for References, 35% for
Technical, and 35% for Price.
If the final Technical Score is below 3.00, the Proposal shall not be further scored
for Price, Reference, and Financial and will not be eligible for award. Calculations
of scores will be made in the same manner as the Sample Calculation above.
3.11 Electronic Posting of Notice ofIntent to Award.
Responses shall be due on the date indicated on the Event Timeline (Section 1.4), and
evaluated shortly thereafter. After evaluating the replies the Department shall
electronically post the Notice of Intent to A ward on the date indicated on the Event
Timeline (Section 1.4).
If an award is delayed, in lieu of posting the notice on the date indicated on the Event
Timeline (Section 1.4), the Department shall post a notice of the delay and a revised date
for posting the notice of intended award. Any person who is adversely affected by the
decision shall file with the Department a notice of protest within 72 hours after the
electronic posting (see Section 2.20 of the General Instructions [PUR 1001]) for more
information on protests). The Department shall not provide notices of intent to award by
telephone.
3.12 Firm Response.
The State of Florida may make an award within one-hundred and eighty (180) days after
the date of the opening, during which period responses shall remain firm and shall not be
withdrawn.
If an award is not made within one-hundred and eighty (180) days, the response shall
remain firm until either the State awards the Contract or the State receives from the
Respondent written notice that the response is withdrawn. Any response that expresses a
shorter duration may, in the State's sole discretion, be accepted or rejected.
3.13 Cancellation or Withdrawal of RFP.
This RFP may be canceled or withdrawn at any time and any and all responses may be
rejected in whole or in part when the Department determines such action to be in the best
interest of the State of Florida.
3.14 State Objectives.
Within thirty (30) calendar days following award of the Contract, the successful
Respondent shall submit plans addressing the State's objectives listed below, to the
extent applicable to the items/services covered by this solicitation.
Diversity. The State of Florida is committed to supporting its diverse business industry
and population through ensuring participation by minority-, women-, and service-
43
disabled veteran business enterprises in the economic life of the State. The State of
Florida Mentor Protege Program connects minority-, women-, and service-disabled
veteran business enterprises with private corporations for business development
mentoring. We strongly encourage firms doing business with the State to consider this
initiative. For more information on the Mentor Protege Program, please contact the
Office of Supplier Diversity at (850) 487-0915.
The state is dedicated to fostering the continued development and economic growth of
small, minority-, women-, and service-disabled veteran business enterprises.
Participation by a diverse group of Vendors doing business with the state is central to this
effort. To this end, it is vital that small, minority-, women-, and service-disabled veteran
business enterprises participate in the State's procurement process as Contractors,
subcontractors, and Teaming Partners in this solicitation. Small, minority-, women-, and
service-disabled veteran business enterprises are strongly encouraged to contribute to this
solicitation.
The Contractor shall submit documentation addressing diversity and describing the
efforts being made to encourage the participation of small, minority-, women-, and
service-disabled veteran business enterprises. Information on Certified Minority
Business Enterprises (CMBE) and Certified Service-Disabled Veteran Business
Enterprises (CSDVBE) is available from the Office of Supplier Diversity at:
bltQ.Jl.~l})s.!l1yflorida.com/other....Qrograms/office oCsu1212lier..sJiversity osd/.
Quarterly Reports of revenue paid to CMBE and CSDVBE Contractors, subcontractors,
or Teaming Partners as a result of any award shall be provided to the Agency Purchasing
Office by the Contractor on an Agency by Agency or OEUs level.
Certification of Drug-Free Workplace Program. The State supports and encourages
initiatives to keep the workplaces of Florida's Suppliers and Contractors drug free.
Section 287.087, F.S. provides that, where identical tie responses are received, preference
shall be given to a response received from a Respondent that certifies it has implemented
a drug-free workforce program. If applicable, Respondent shall certify that the
Respondent has a drug-free workplace program using the "Certification of Drug-Free
Workplace" as provided in MFMP Sourcing Tool for this solicitation. The Contractor
shall describe how it will address the implementation of a drug free workplace in offering
the items of the solicitation. Certification shall be submitted in the MFMP Sourcing Tool,
using the Certification of a Drug-Free Workplace (Attachment 5).
Products Available from the Blind or Other Handicapped (RESPECT). The State
supports and encourages the gainful employment of citizens with disabilities. It is
expressly understood and agreed that any articles that are the subject of, or required to
carry out, this Contract shall be purchased from a nonprofit agency for the blind or for the
severely handicapped that is qualified pursuant to C. 413, F .S., in the same manner and
under the same procedures set forth in Section 413.036(1) and (2), F.S.; and for purposes
of this Contract the person, firm, or other business entity carrying out the provisions of
this Contract shall be deemed to be substituted for the state agency insofar as dealings
44
with such qualified nonprofit agency are concerned. Additional information about the
designated nonprofit agency and the products it offers is available at
http://www.respectofflorida.org. The Respondent shall describe how it will address the
use of RESPECT in offering the items of the solicitation.
Prison Rehabilitative Industries and Diversified Enterprises, Inc. (PRIDE). The
State supports and encourages the use of Florida correctional work programs. It is
expressly understood and agreed that any articles which are the subject of, or required to
carry out, this Contract shall be purchased from the corporation identified under chapter
946, F .S. in the same manner and under the same procedures set forth in s. 946.515(2)
and (4), F.S.; and for purposes of this Contract the person, firm, or other business entity
carrying out the provisions of this Contract shall be deemed to be substituted for this
agency insofar as dealings with such corporation are concerned. Additional information
about PRIDE and the products it offers is available at h!!];2.;//www.pride-emerprises.QIgL.
The Respondent shall describe how it will address the use of PRIDE in offering the items
of the solicitation.
THIS SPACE IS INTENTIONALLY LEFT BLANK
45
SECTION 4.0
GENERAL CONTRACT CONDITIONS, STATE OF FLORIDA FORM PUR 1000
CONTENTS:
4.1 DEFINITIONS
4.2 PURCHASE ORDERS
4.3 PRODUCT VERSION
4.4 PRICE CHANGES ApPLICABLE ONLY TO TERM CONTRACTS
4.5 ADDITIONAL QUANTITIES
4.6 PACKAGING
4.7 INSPECTION AT CONTRACTOR'S SITE
4.8 SAFETY STANDARDS
4.9 AMERICANS WITH DISABILITIES ACT
4.10 LITERATURE
4.11 TRANSPORTATION AND DELIVERY
4.12 INST ALLA TION
4.13 RISK OF Loss
4.14 TRANSACTION FEE
4.15 INVOICING AND PAYMENT
4.16 TAXES
4.17 GOVERNMENTAL RESTRICTIONS
4.18 LOBBYING AND INTEGRITY
4.19 INDEMNIFICA TION
4.20 LIMITATION OF LIABILITY
4.21 SUSPENSION OF WORK
4.22 TERMINATION FOR CONVENIENCE
4.23 TERMINATION FOR CAUSE
4.24 FORCE MAJEURE, NOTICE OF DELAY, AND No DAMAGES FOR DELAY
4.25 CHANGES
4.26 RENEWAL
4.27 PURCHASE ORDER DURATION
46
4.28 ADVERTISING
4.29 ASSIGNMENT
4.30 ANTITRUST ASSIGNMENT
4.31 DISPUTE RESOLUTION
4.32 EMPLOYEES, SUBCONTRACTORS, AND AGENTS
4.33 SECURITY AND CONFIDENTIALITY
4.34 CONTRACTOR EMPLOYEES, SUBCONTRACTORS, AND OTHER AGENTS
4.35 INSURANCE REQUIREMENTS
4.36 WARRANTY OF AUTHORITY
4.37 WARRANTY OF ABILITY TO PERFORM
4.38 NOTICES
4.39 LEASES AND INSTALLMENT PURCHASES
4.40 PRISON REHABILITATIVE INDUSTRIES AND DIVERSIFIED ENTERPRISES, INC. (PRIDE)
4.41 PRODUCTS AVAILABLE FROM THE BLIND OR OTHER HANDICAPPED
4.42 MODIFICATION OF TERMS
4.43 COOPERATIVE PURCHASING
4.44 WAIVER
4.45 ANNUAL ApPROPRIATIONS
4.46 EXECUTION IN COUNTERPARTS
4.47 SEVERABILITY
47
4.1 Definitions.
The definitions contained in s. 60A-1.00 I, F .A.C. shall apply to this agreement. The
following additional terms are also defined:
a. "Contract" means the legally enforceable agreement that results from a successful
solicitation. The parties to the Contract will be the Customer and Contractor.
b. "Customer" means the State agency or other entity identified in a contract as the
party to receive commodities or contractual services pursuant to a contract or that
orders commodities or contractual services via purchase order or other contractual
instrument from the Contractor under the Contract. The "Customer" may also be
the "Buyer" as defined in the PUR 100 I if it meets the definition of both terms.
c. "Product" means any deliverable under the Contract, which may include
commodities, services, technology or software.
d. "Purchase order" means the form or format a Customer uses to make a purchase
under the Contract (e.g., a formal written purchase order, electronic purchase order,
procurement card, contract or other authorized means).
4.2 Purchase Orders.
In contracts where commodities or services are ordered by the Customer via purchase
order, Contractor shall not deliver or furnish products until a Customer transmits a
purchase order. All purchase orders shall bear the Contract or solicitation number, shall
be placed by the Customer directly with the Contractor, and shall be deemed to
incorporate by reference the Contract and solicitation terms and conditions. Any
discrepancy between the Contract terms and the terms stated on the Contractor's order
form, confirmation, or acknowledgement shall be resolved in favor of terms most
favorable to the Customer. A purchase order for services within the ambit of section
287.058(1) of the Florida Statutes shall be deemed to incorporate by reference the
requirements of subparagraphs (a) through (1) thereof. Customers shall designate a
contract manager and a contract administrator as required by subsections 287.057(15) and
(16) of the Florida Statutes.
4.3 Product Version.
Purchase orders shall be deemed to reference a manufacturer's most recently release
model or version of the product at the time of the order, unless the Customer specifically
requests in writing an earlier model or version and the contractor is willing to provide
such model or version.
4.4 Price Changes Applicable only to Term Contracts.
Ifthis is a term contract for commodities or services, the following provisions apply.
(a) Quantity Discounts. Contractors are urged to offer additional discounts for one time
delivery of large single orders. Customers should seek to negotiate additional price
48
concessions on quantity purchases of any products offered under the Contract. State
Customers shall document their files accordingly.
(b) Best Pricing Offer. During the Contract term, if the Customer becomes aware of
better pricing offered by the Contractor for substantially the same or a smaller quantity of
a product outside the Contract, but upon the same or similar terms of the Contract, then at
the discretion of the Customer the price under the Contract shall be immediately reduced
to the lower price.
(c) Sales Promotions. In addition to decreasing prices for the balance of the Contract term
due to a change in market conditions, a Contractor may conduct sales promotions
involving price reductions for a specified lesser period. A Contractor shall submit to the
Contract Specialist documentation identifYing the proposed (1) starting and ending dates
of the promotion, (2) products involved, and (3) promotional prices compared to then-
authorized prices. Promotional prices shall be available to all Customers. Upon
approval, the Contractor shall provide conspicuous notice of the promotion.
(d) Trade-In. Customers may trade-in equipment when making purchases from the
Contract. A trade-in shall be negotiated between the Customer and the Contractor.
Customers are obligated to actively seek current fair market value when trading
equipment, and to keep accurate records of the process. For State agencies, it may be
necessary to provide documentation to the Department of Financial Services and to the
agency property custodian pursuant to Chapter 273, F .S.
(e) Equitable Adjustment. The Customer may, in its sole discretion, make an equitable
adjustment in the Contract terms or pricing if pricing or availability of supply is affected
by extreme and unforeseen volatility in the marketplace, that is, by circumstances that
satisfY all the following criteria: (1) the volatility is due to causes wholly beyond the
Contractor's control, (2) the volatility affects the marketplace or industry, not just the
particular Contract source of supply, (3) the effect on pricing or availability of supply is
substantial, and (4) the volatility so affects the Contractor that continued performance of
the Contract would result in a substantial loss.
4.5 Additional Quantities.
For a period not exceeding ninety (90) days from the date of solicitation award, the
Customer reserves the right to acquire additional quantities up to the amount shown on
the solicitation but not to exceed the threshold for Category Two at the prices submitted
in the response to the solicitation.
4.6 Packaging.
Tangible product shall be securely and properly packed for shipment, storage, and
stocking in appropriate, clearly labeled, shipping containers and according to accepted
commercial practice, without extra charge for packing materials, cases, or other types of
containers. All containers and packaging shall become and remain Customer's property.
49
4.7 Inspection at Contractor's Site.
The Customer reserves the right to inspect, at any reasonable time with prior notice, the
equipment or product or plant or other facilities of a Contractor to assess conformity with
Contract requirements and to determine whether they are adequate and suitable for proper
and effective Contract performance.
4.8 Safety Standards.
All manufactured items and fabricated assemblies subject to operation under pressure,
operation by connection to an electric source, or operation involving connection to a
manufactured, natural, or LP gas source shall be constructed and approved in a manner
acceptable to the appropriate State inspector. Acceptability customarily requires, at a
minimum, identification marking of the appropriate safety standard organization, where
such approvals of listings have been established for the type of device offered and
furnished, for example: the American Society of Mechanical Engineers for pressure
vessels; the Underwriters Laboratories and/or National Electrical Manufacturers'
Association for electrically operated assemblies; and the American Gas Association for
gas-operated assemblies. In addition, all items furnished shall meet all applicable
requirements of the Occupational Safety and Health Act and state and federal
requirements relating to clean air and water pollution.
4.9 Americans with Disabilities Act.
Contractors should identify any products that may be used or adapted for use by visually,
hearing, or other physically impaired individuals.
4.10 Literature.
Upon request, the Contractor shall furnish literature reasonably related to the product
offered, for example, user manuals, price schedules, catalogs, descriptive brochures, etc.
4.11 Transportation and Delivery.
Prices shall include all charges for packing, handling, freight, distribution, and inside
delivery. Transportation of goods shall be FOB Destination to any point within thirty
(30) days after the Customer places an Order. A Contractor, within five (5) days after
receiving a purchase order, shall notify the Customer of any potential delivery delays.
Evidence of inability or intentional delays shall be cause for Contract cancellation and
Contractor suspension.
4.12 Installation.
Where installation is required, Contractor shall be responsible for placing and installing
the product in the required locations at no additional charge, unless otherwise designated
on the Contract or purchase order. Contractor's authorized product and price list shall
clearly and separately identify any additional installation charges. All materials used in
the installation shall be of good quality and shall be free of defects that would diminish
the appearance of the product or render it structurally or operationally unsound.
Installation includes the furnishing of any equipment, rigging, and materials required to
install or replace the product in the proper location. Contractor shall protect the site from
damage and shall repair damages or injury caused during installation by Contractor or its
50
employees or agents. If any alteration, dismantling, excavation, etc., is required to
achieve installation, the Contractor shall promptly restore the structure or site to its
original condition. Contractor shall perform installation work so as to cause the least
inconvenience and interference with Customers and with proper consideration of others
on site. Upon completion of the installation, the location and surrounding area of work
shall be left clean and in a neat and unobstructed condition, with everything in
satisfactory repair and order.
4.13 Risk of Loss.
Matters of inspection and acceptance are addressed in s. 215.422, F .S. Until acceptance,
risk of loss or damage shall remain with the Contractor. The Contractor shall be
responsible for filing, processing, and collecting all damage claims. To assist the
Contractor with damage claims, the Customer shall: record any evidence of visible
damage on all copies of the delivering carrier's Bill of Lading; report damages to the
carrier and the Contractor; and provide the Contractor with a copy of the carrier's Bill of
Lading and damage inspection report. When a Customer rejects a product, Contractor
shall remove it from the premises within ten days after notification or rejection. Upon
rejection notification, the risk of loss of rejected or non-conforming product shall remain
with the Contractor. Rejected product not removed by the Contractor within ten days
shall be deemed abandoned by the Contractor, and the Customer shall have the right to
dispose of it as its own property. Contractor shall reimburse the Customer for costs and
expenses incurred in storing or effecting removal or disposition of rejected product.
4.14 Transaction Fee.
The State of Florida has instituted MyFloridaMarketPlace, a statewide e-Procurement
System ("System"). Pursuant to section 287.057(23), Florida Statutes (2002), all
payments shall be assessed a Transaction Fee of one percent (1.0%), which the
Contractor shall pay to the State, unless exempt pursuant to 60A-l.032, F .A.C.
For payments within the State accounting system (FLAIR or its successor), the
Transaction Fee shall, when possible, be automatically deducted from payments to the
Contractor. If automatic deduction is not possible, the Contractor shall pay the
Transaction Fee pursuant to Rule 60A-1.031(2), F.A.C. By submission of these reports
and corresponding payments, Contractor certifies their correctness. All such reports and
payments shall be subject to audit by the State or its designee.
Contractor shall receive a credit for any Transaction Fee paid by the Contractor for the
purchase of any item(s) if such item(s) are returned to the Contractor through no fault,
act, or omission of the Contractor. Notwithstanding the foregoing, a Transaction Fee is
non-refundable when an item is rejected or returned, or declined, due to the Contractor's
failure to perform or comply with specifications or requirements of the agreement.
Failure to comply with these requirements shall constitute grounds for declaring the
Contractor in default and recovering reprocurement costs from the Contractor in addition
to all outstanding fees. CONTRACTORS DELINQUENT IN PA YING
TRANSACTION FEES MAY BE SUBJECT TO BEING REMOVED FROM THE
DEPARTMENT OF MANAGEMENT SERVICES' VENDOR LIST AS
PROVIDED IN RULE 60A-1.006, F.A.C.
51
4.15 Invoicing and Payment.
Invoices shall contain the Contract number, purchase order number if applicable, and the
appropriate vendor identification number. The State may require any other information
from the Contractor that the State deems necessary to verify any purchase order placed
under the Contract.
At the State's option, Contractors may be required to invoice electronically pursuant to
guidelines of the Department of Management Services. Current guidelines require that
Contractor supply electronic invoices in lieu of paper-based invoices for those
transactions processed through the system. Electronic invoices shall be submitted to the
Customer through the Ariba Supplier Network (ASN) in one of the following
mechanisms -EDI 810, cXML, or web-based invoice entry within the ASN.
Payment shall be made in accordance with sections 215.422 and 287.0585 of the Florida
Statutes, which govern time limits for payment of invoices. Invoices that must be
returned to a Contractor due to preparation errors will result in a delay in payment.
Contractors may call (850) 413-7269 Monday through Friday to inquire about the status
of payments by State Agencies. The Customer is responsible for all payments under the
Contract. A Customer's failure to pay, or delay in payment, shall not constitute a breach
ofthe Contract and shall not relieve the Contractor of its obligations to the Department or
to other Customers.
4.16 Taxes.
The State does not pay Federal excise or sales taxes on direct purchases of tangible
personal property. The State will not pay for any personal property taxes levied on the
Contractor or for any taxes levied on employees' wages. Any exceptions to this
paragraph shall be explicitly noted by the Customer in the special contract conditions
section ofthe solicitation or in the Contract or purchase order.
4.17 Governmental Restrictions.
If the Contractor believes that any governmental restrictions have been imposed that
require alteration of the material, quality, workmanship or performance of the products
offered under the Contract, the Contractor shall immediately notify the Customer in
writing, indicating the specific restriction. The Customer reserves the right and the
complete discretion to accept any such alteration or to cancel the Contract at no further
expense to the Customer.
4.18 Lobbying and Integrity.
Customers shall ensure compliance with Section 11.062, FS and Section 216.347, FS.
The Contractor shall not, in connection with this or any other agreement with the State,
directly or indirectly (1) offer, confer, or agree to confer any pecuniary benefit on anyone
as consideration for any State officer or employee's decision, opinion, recommendation,
vote, other exercise of discretion, or violation of a known legal duty, or (2) offer, give, or
agree to give to anyone any gratuity for the benefit of, or at the direction or request of,
any State officer or employee. For purposes of clause (2), "gratuity" means any payment
of more than nominal monetary value in the form of cash, travel, entertainment, gifts,
52
meals, lodging, loans, subscriptions, advances, deposits of money, services, employment,
or contracts of any kind. Upon request of the Customer's Inspector General, or other
authorized State official, the Contractor shall provide any type of information the
Inspector General deems relevant to the Contractor's integrity or responsibility. Such
information may include, but shall not be limited to, the Contractor's business or
financial records, documents, or files of any type or form that refer to or relate to the
Contract. The Contractor shall retain such records for the longer of (1) three years after
the expiration of the Contract or (2) the period required by the General Records
Schedules maintained by the Florida Department of State (available at:
http://dlis.dos.state.fl.us/barm/genschedule~ensched.htm). The Contractor agrees to
reimburse the State for the reasonable costs of investigation incurred by the Inspector
General or other authorized State official for investigations of the Contractor's
compliance with the terms of this or any other agreement between the Contractor and the
State which results in the suspension or debarment of the Contractor. Such costs shall
include, but shall not be limited to: salaries of investigators, including overtime; travel
and lodging expenses; and expert witness and documentary fees. The Contractor shall
not be responsible for any costs of investigations that do not result in the Contractor's
suspension or debarment.
4.19 Indemnification.
The Contractor shall be fully liable for the actions of its agents, employees, partners, or
subcontractors and shall fully indemnifY, defend, and hold harmless the State and
Customers, and their officers, agents, and employees, from suits, actions, damages, and
costs of every name and description, including attorneys' fees, arising from or relating to
personal injury and damage to real or personal tangible property alleged to be caused in
whole or in part by Contractor, its agents, employees, partners, or subcontractors,
provided, however, that the Contractor shall not indemnify for that portion of any loss or
damages proximately caused by the negligent act or omission ofthe State or a Customer.
Further, the Contractor shall fully indemnifY, defend, and hold harmless the State and
Customers from any suits, actions, damages, and costs of every name and description,
including attorneys' fees, arising from or relating to violation or infringement of a
trademark, copyright, patent, trade secret or intellectual property right, provided,
however, that the foregoing obligation shall not apply to a Customer's misuse or
modification of Contractor's products or a Customer's operation or use of Contractor's
products in a manner not contemplated by the Contract or the purchase order. If any
product is the subject of an infringement suit, or in the Contractor's opinion is likely to
become the subject of such a suit, the Contractor may at its sole expense procure for the
Customer the right to continue using the product or to modifY it to become non-
infringing. If the Contractor is not reasonably able to modifY or otherwise secure the
Customer the right to continue using the product, the Contractor shall remove the product
and refund the Customer the amounts paid in excess of a reasonable rental for past use.
The customer shall not be liable for any royalties.
The Contractor's obligations under the preceding two paragraphs with respect to any
legal action are contingent upon the State or Customer giving the Contractor (1) written
53
notice of any action or threatened action, (2) the opportunity to take over and settle or
defend any such action at Contractor's sole expense, and (3) assistance in defending the
action at Contractor's sole expense. The Contractor shall not be liable for any cost,
expense, or compromise incurred or made by the State or Customer in any legal action
without the Contractor's prior written consent, which shall not be unreasonably withheld.
4.20 Limitation of Liability.
For all claims against the Contractor under any contract or purchase order, and regardless
of the basis on which the claim is made, the Contractor's liability under a contract or
purchase order for direct damages shall be limited to the greater of $100,000, the dollar
amount of the contract or purchase order, or two times the charges rendered by the
Contractor under the purchase order. This limitation shall not apply to claims arising
under the Indemnity paragraph contain in this agreement.
Unless otherwise specifically enumerated in the Contract or in the purchase order, no
party shall be liable to another for special, indirect, punitive, or consequential damages,
including lost data or records (unless the contract or purchase order requires the
Contractor to back-up data or records), even if the party has been advised that such
damages are possible. No party shall be liable for lost profits, lost revenue, or lost
institutional operating savings. The State and Customer may, in addition to other
remedies available to them at law or equity and upon notice to the Contractor, retain such
monies from amounts due Contractor as may be necessary to satisfy any claim for
damages, penalties, costs and the like asserted by or against them. The State may set off
any liability or other obligation of the Contractor or its affiliates to the State against any
payments due the Contractor under any contract with the State.
4.21 Suspension of Work.
The Customer may in its sole discretion suspend any or all activities under the Contract
or purchase order, at any time, when in the best interests of the State to do so. The
Customer shall provide the Contractor written notice outlining the particulars of
suspension. Examples of the reason for suspension include, but are not limited to,
budgetary constraints, declaration of emergency, or other such circumstances. After
receiving a suspension notice, the Contractor shall comply with the notice and shall not
accept any purchase orders. Within ninety days, or any longer period agreed to by the
Contractor, the Customer shall either (1) issue a notice authorizing resumption of work,
at which time activity shall resume, or (2) terminate the Contract or purchase order.
Suspension of work shall not entitle the Contractor to any additional compensation.
4.22 Termination for Convenience.
The Customer, by written notice to the Contractor, may terminate the Contract in whole
or in part when the Customer determines in its sole discretion that it is in the State's
interest to do so. The Contractor shall not furnish any product after it receives the notice
of termination, except as necessary to complete the continued portion of the Contract, if
any. The Contractor shall not be entitled to recover any cancellation charges or lost
profits.
54
4.23 Termination for Cause.
The Customer may terminate the Contract if the Contractor fails to (1) deliver the product
within the time specified in the Contract or any extension, (2) maintain adequate
progress, thus endangering performance of the Contract, (3) honor any term of the
Contract, or (4) abide by any statutory, regulatory, or licensing requirement. Rule 60A-
1.006(3), F .A.C., governs the procedure and consequences of default. The Contractor
shall continue work on any work not terminated. Except for defaults of subcontractors at
any tier, the Contractor shall not be liable for any excess costs if the failure to perform the
Contract arises from events completely beyond the control, and without the fault or
negligence, of the Contractor. If the failure to perform is caused by the default of a
subcontractor at any tier, and if the cause of the default is completely beyond the control
of both the Contractor and the subcontractor, and without the fault or negligence of
either, the Contractor shall not be liable for any excess costs for failure to perform, unless
the subcontracted products were obtainable from other sources in sufficient time for the
Contractor to meet the required delivery schedule. If, after termination, it is determined
that the Contractor was not in default, or that the default was excusable, the rights and
obligations of the parties shall be the same as if the termination had been issued for the
convenience of the Customer. The rights and remedies of the Customer in this clause are
in addition to any other rights and remedies provided by law or under the Contract.
4.24 Force Majeure, Notice of Delay, and No Damages for Delay.
The Contractor shall not be responsible for delay resulting from its failure to perform if
neither the fault nor the negligence of the Contractor or its employees or agents
contributed to the delay and the delay is due directly to acts of God, wars, acts of public
enemies, strikes, fires, floods, or other similar cause wholly beyond the Contractor's
control, or for any of the foregoing that affect subcontractors or suppliers if no alternate
source of supply is available to the Contractor. In case of any delay the Contractor
believes is excusable, the Contractor shall notifY the Customer in writing of the delay or
potential delay and describe the cause of the delay either (1) within ten (10) days after the
cause that creates or will create the delay first arose, if the Contractor could reasonably
foresee that a delay could occur as a result, or (2) if delay is not reasonably foreseeable,
within five (5) days after the date the Contractor first had reason to believe that a delay
could result. THE FOREGOING SHALL CONSTITUTE THE CONTRACTOR'S
SOLE REMEDY OR EXCUSE WITH RESPECT TO DELAY. Providing notice in
strict accordance with this paragraph is a condition precedent to such remedy. No claim
for damages, other than for an extension of time, shall be asserted against the Customer.
The Contractor shall not be entitled to an increase in the Contract price or payment of any
kind from the Customer for direct, indirect, consequential, impact or other costs,
expenses or damages, including but not limited to costs of acceleration or inefficiency,
arising because of delay, disruption, interference, or hindrance from any cause
whatsoever. If performance is suspended or delayed, in whole or in part, due to any of
the causes described in this paragraph, after the causes have ceased to exist the
Contractor shall perform at no increased cost, unless the Customer determines, in its sole
discretion, that the delay will significantly impair the value of the Contract to the State or
to Customers, in which case the Customer may (1) accept allocated performance or
deliveries from the Contractor, provided that the Contractor grants preferential treatment
55
to Customers with respect to products subjected to allocation, or (2) purchase from other
sources (without recourse to and by the Contractor for the related costs and expenses) to
replace all or part of the products that are the subject of the delay, which purchases may
be deducted from the Contract quantity, or (3) terminate the Contract in whole or in part.
4.25 Changes.
The Customer may unilaterally require, by written order, changes altering, adding to, or
deducting from the Contract specifications, provided that such changes are within the
general scope of the Contract. The Customer may make an equitable adjustment in the
Contract price or delivery date if the change affects the cost or time of performance.
Such equitable adjustments require the written consent of the Contractor, which shall not
be unreasonably withheld. If unusual quantity requirements arise, the Customer may
solicit separate bids to satisfy them.
4.26 Renewal.
Upon mutual agreement, the Customer and the Contractor may renew the Contract, in
whole or in part, for a period that may not exceed 3 years or the term of the contract,
whichever period is longer. Any renewal shall specify the renewal price, as set forth in
the solicitation response. The renewal must be in writing and signed by both parties, and
is contingent upon satisfactory performance evaluations and subject to availability of
funds.
4.27 Purchase Order Duration.
Purchase orders issued pursuant to a state term or agency contract must be received by
the Contractor no later than close of business on the last day of the contract's term to be
considered timely. The Contractor is obliged to fill those orders in accordance with the
contract's terms and conditions. Purchase orders received by the contractor after close of
business on the last day of the state term or agency contract's term shall be considered
void.
Purchase orders for a one-time delivery of commodities or performance of contractual
services shall be valid through the performance by the Contractor, and all terms and
conditions of the state term or agency contract shall apply to the single
delivery/performance, and shall survive the termination ofthe Contract.
Contractors are required to accept purchase orders specifying delivery schedules
exceeding the contracted schedule even when such extended delivery will occur after
expiration of the state term or agency contract. For example, if a state term contract calls
for delivery 30 days after receipt of order (ARO), and an order specifies delivery will
occur both in excess of 30 days ARO and after expiration of the state term contract, the
Contractor will accept the order. However, if the Contractor expressly and in writing
notifies the ordering office within ten (10) calendar days of receipt of the purchase order
that Contractor will not accept the extended delivery terms beyond the expiration of the
state term contract, then the purchase order will either be amended in writing by the
ordering entity within ten (10) calendar days of receipt of the contractor's notice to reflect
the state term contract delivery schedule, or it shall be considered withdrawn.
56
The duration of purchase orders for recurring deliveries of commodities or performance
of services shall not exceed the expiration of the state term or agency contract by more
than twelve months. However, if an extended pricing plan offered in the state term or
agency contract is selected by the ordering entity, the contract terms on pricing plans and
renewals shall govern the maximum duration of purchase orders reflecting such pricing
plans and renewals.
Timely purchase orders shall be valid through their specified term and performance by
the Contractor, and all terms and conditions of the state term or agency contract shall
apply to the recurring delivery/performance as provided herein, and shall survive the
termination of the Contract.
Ordering offices shall not renew a purchase order issued pursuant to a state term or
agency contract if the underlying contract expires prior to the effective date of the
renewal.
4.28 Advertising.
Subject to Chapter 119, Florida Statutes, the Contractor shall not publicly disseminate
any information concerning the Contract without prior written approval from the
Customer, including, but not limited to mentioning the Contract in a press release or other
promotional material, identifying the Customer or the State as a reference, or otherwise
linking the Contractor's name and either a description of the Contract or the name of the
State or the Customer in any material published, either in print or electronically, to any
entity that is not a party to Contract, except potential or actual authorized distributors,
dealers, resellers, or service representative.
4.29 Assignment.
The Contractor shall not sell, assign or transfer any of its rights, duties or obligations
under the Contract, or under any purchase order issued pursuant to the Contract, without
the prior written consent of the Customer. In the event of any assignment, the Contractor
remains secondarily liable for performance of the contract, unless the Customer expressly
waives such secondary liability. The Customer may assign the Contract with prior written
notice to Contractor of its intent to do so.
4.30 Antitrust Assignment.
The Contractor and the State of Florida recognize that in actual economic practice,
overcharges resulting from antitrust violations are in fact usually borne by the State of
Florida. Therefore, the contractor hereby assigns to the State of Florida any and all
claims for such overcharges as to goods, materials or services purchased in connection
with the Contract.
4.31 Dispute Resolution.
Any dispute concerning performance of the Contract shall be decided by the Customer's
designated contract manager, who shall reduce the decision to writing and serve a copy
57
on the Contractor. The decision shall be final and conclusive unless within twenty one
(21) days from the date of receipt, the Contractor files with the Customer a petition for
administrative hearing. The Customer's decision on the petition shall be final, subject to
the Contractor's right to review pursuant to Chapter 120 of the Florida Statutes.
Exhaustion of administrative remedies is an absolute condition precedent to the
Contractor's ability to pursue any other form of dispute resolution; provided, however,
that the parties may employ the alternative dispute resolution procedures outlined III
Chapter 120.
Without limiting the foregoing, the exclusive venue of any legal or equitable action that
arises out of or relates to the Contract shall be the appropriate state court in Leon County,
Florida; in any such action, Florida law shall apply and the parties waive any right to jury
trial.
4.32 Employees, Subcontractors, and Agents.
All Contractor employees, subcontractors, or agents performing work under the Contract
shall be properly trained technicians who meet or exceed any specified training
qualifications. Upon request, Contractor shall furnish a copy of technical certification or
other proof of qualification. All employees, subcontractors, or agents performing work
under the Contract must comply with all security and administrative requirements of the
Customer and shall comply with all controlling laws and regulations relevant to the
services they are providing under the Contract. The State may conduct, and the
Contractor shall cooperate in, a security background check or otherwise assess any
employee, subcontractor, or agent furnished by the Contractor. The State may refuse
access to, or require replacement of, any personnel for cause, including, but not limited
to, technical or training qualifications, quality of work, change in security status, or non-
compliance with a Customer's security or other requirements. Such approval shall not
relieve the Contractor of its obligation to perform all work in compliance with the
Contract. The State may reject and bar from any facility for cause any of the
Contractor's employees, subcontractors, or agents.
4.33 Security and Confidentiality.
The Contractor shall comply fully with all security procedures of the United States, State
of Florida and Customer in performance of the Contract. The Contractor shall not
divulge to third parties any confidential information obtained by the Contractor or its
agents, distributors, resellers, subcontractors, officers or employees in the course of
performing Contract work, including, but not limited to, security procedures, business
operations information, or commercial proprietary information in the possession of the
State or Customer. The Contractor shall not be required to keep confidential information
or material that is publicly available through no fault of the Contractor, material that the
Contractor developed independently without relying on the State's or Customer's
confidential information, or material that is otherwise obtainable under State law as a
public record. To insure confidentiality, the Contractor shall take appropriate steps as to
its personnel, agents, and subcontractors. The warranties of this paragraph shall survive
the Contract.
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4.34 Contractor Employees, Subcontractors, and Other Agents.
The Customer and the State shall take all actions necessary to ensure that Contractor's
employees, subcontractors and other agents are not employees of the State of Florida.
Such actions include, but are not limited to, ensuring that Contractor's employees,
subcontractors, and other agents receive benefits and necessary insurance (health,
workers' compensations, and unemployment) from an employer other than the State of
Florida.
4.35 Insurance Requirements.
During the Contract term, the Contractor at its sole expense shall provide commercial
insurance of such a type and with such terms and limits as may be reasonably associated
with the Contract. Providing and maintaining adequate insurance coverage is a material
obligation of the Contractor. Upon request, the Contractor shall provide certificate of
insurance. The limits of coverage under each policy maintained by the Contractor shall not
be interpreted as limiting the Contractor's liability and obligations under the Contract. All
insurance policies shall be through insurers authorized or eligible to write policies in
Florida.
4.36 Warranty of Authority.
Each person signing the Contract warrants that he or she is duly authorized to do so and
to bind the respective party to the Contract.
4.37 Warranty of Ability to Perform.
The Contractor warrants that, to the best of its knowledge, there is no pending or
threatened action, proceeding, or investigation, or any other legal or financial condition,
that would in any way prohibit, restrain, or diminish the Contractor's ability to satisfy its
Contract obligations. The Contractor warrants that neither it nor any affiliate is currently
on the convicted vendor list maintained pursuant to section 287.133 of the Florida
Statutes, or on any similar list maintained by any other state or the federal government.
The Contractor shall immediately notify the Customer in writing if its ability to perform
is compromised in any manner during the term of the Contract.
4.38 Notices.
All notices required under the Contract shall be delivered by certified mail, return receipt
requested, by reputable air courier service, or by personal delivery to the agency designee
identified in the original solicitation, or as otherwise identified by the Customer. Notices
to the Contractor shall be delivered to the person who signs the Contract. Either
designated recipient may notify the other, in writing, if someone else is designated to
receive notice.
4.39 Leases and Installment Purchases.
Prior approval of the Chief Financial Officer (as defined in Section 17.001, F.S.) is
required for State agencies to enter into or to extend any lease or installment-purchase
agreement in excess of the Category Two amount established by section 287.017 of the
Florida Statutes.
59
4.40 Prison Rehabilitative Industries and Diversified Enterprises, Inc. (PRIDE).
Section 946.515(2) F .S. requires the following statement to be included in the
solicitation: "It is expressly understood and agreed that any articles which are the subject
of, or required to carry out, the Contract shall be purchased from the corporation
identified under Chapter 946 of the Florida Statutes (PRIDE) in the same manner and
under the same procedures set forth in section 946.515(2) and (4) of the Florida Statutes;
and for purposes ofthe Contract the person, firm, or other business entity carrying out the
provisions of the Contract shall be deemed to be substituted for the agency insofar as
dealings with such corporation are concerned." Additional information about PRIDE and
the products it offers is available at ht1J2;i/www.pride-entermi~es.org/
4.41 Products Available from the Blind or Other Handicapped.
Section 4l3.036(3), F.S. requires the following statement to be included in the
solicitation: "It is expressly understood and agreed that any articles that are the subject of,
or required to carry out, this contract shall be purchased from a nonprofit agency for the
Blind or for the Severely Handicapped that is qualified pursuant to Chapter 413, Florida
Statutes, in the same manner and under the same procedures set forth in section
4l3.036(1) and (2), Florida Statutes; and for purposes of this contract the person, firm, or
other business entity carrying out the provisions of this contract shall be deemed to be
substituted for the State agency insofar as dealings with such qualified nonprofit agency
are concerned." Additional information about the designated nonprofit agency and the
products it offers is available at http://www.res~ctoff1orida.org.
4.42 Modification of Terms.
The Contract contains all the terms and conditions agreed upon by the parties, which
terms and conditions shall govern all transactions between the Customer and the
Contractor. The Contract may only be modified or amended upon mutual written
agreement of the Customer and the Contractor. No oral agreements or representations
shall be valid or binding upon the Customer or the Contractor. No alteration or
modification of the Contract terms, including substitution of product, shall be valid or
binding against the Customer. The Contractor may not unilaterally modify the terms of
the Contract by affixing additional terms to product upon delivery (e.g., attachment or
inclusion of standard preprinted forms, product literature, "shrink wrap" terms
accompanying or affixed to a product, whether written or electronic) or by incorporating
such terms onto the Contractor's order or fiscal forms or other documents forwarded by
the Contractor for payment. The Customer's acceptance of product or processing of
documentation on forms furnished by the Contractor for approval or payment shall not
constitute acceptance ofthe proposed modification to terms and conditions.
4.43 Cooperative Purchasing.
Pursuant to their own governing laws, and subject to the agreement of the Contractor,
other entities may be permitted to make purchases at the terms and conditions contained
herein. Non-Customer purchases are independent of the agreement between Customer
and Contractor, and Customer shall not be a party to any transaction between the
Contractor and any other purchaser.
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State agencies wishing to make purchases from this agreement are required to follow the
provisions of s. 287 .042( 16)( a), F .S. This statute requires the Department of Management
Services to determine that the requestor's use of the contract is cost-effective and in the
best interest of the State.
4.44 Waiver.
The delay or failure by the Customer to exercise or enforce any of its rights under this
Contract shall not constitute or be deemed a waiver of the Customer's right thereafter to
enforce those rights, nor shall any single or partial exercise of any such right preclude any
other or further exercise thereof or the exercise of any other right.
4.45 Annual Appropriations.
The State's performance and obligation to pay under this contract are contingent upon an
annual appropriation by the Legislature.
4.46 Execution in Counterparts.
The Contract may be executed in counterparts, each of which shall be an original and all
of which shall constitute but one and the same instrument.
4.47 Severability.
If a court deems any provision of the Contract void or unenforceable, that provision shall
be enforced only to the extent that it is not in violation of law or is not otherwise
unenforceable and all other provisions shall remain in full force and effect.
THIS SPACE IS INTENTIONALLY LEFT BLANK
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CONTENTS
5.1 DEFINITIONS
5.2 PURCHASE ORDERS
5.3 ELECTRONIC INVOICING
5.4 LIQUIDATED DAMAGES
SECTION 5.0
SPECIAL CONDITIONS
5.5 LIABILITY INSURANCE AND WORKER' COMPENSATION
5.6 PERFORMANCE BOND
5.7 ONGOING PERFORMANCE MEASURES
5.8 TRAVEL
5.9 RATE ADJUSTMENTS
5.10 CONTRACTOR ADDITIONS / REINSTATEMENTS
5.11 OWNERSHIP OF PRODUCTS
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5.1 Definitions.
In case of conflict with Section 4.0 General Contract Conditions (PUR 1000), the
definitions in this section will take precedence. The Department rules and definitions
contained in Chapter 60A-I, F.A.C. shall also apply to this Contract. The following
additional terms are also defined:
a. "Contract" means the legally enforceable agreement, if any, that results from
this solicitation. The parties to the Contract will be the Department and the
Contractor. The Contract shall be reduced to writing substantially in the
REQUIRED FORM included in Section 7.6 ofthe solicitation documents.
b. "Contractor" means a successful bidder, who, along with the Department, will
enter into the Contract.
c. "Customer" means the State agencies and other eligible users that will order
services from the Contractor under the Contract. By ordering products under the
Contract, the Customer agrees to its terms. Customers are not, however, parties to
the Contract.
d. "Deliverable" is a specific service provided to the Customer, as detailed in a task
order.
e. "Department" means the State of Florida, Department of Management Services.
f. "Purchase order" means the form or format used to make a purchase under the
Contract (e.g., a formal written purchase order, electronic purchase order,
procurement card, or other authorized means).
g. "Respondent" means the entity that submits the proposal materials in accordance
with the instructions within this RFP. The "Respondent" may receive a Contract
Award based upon the merits of the submittal. As such, the Respondent would
then become a "Contractor" with oversight responsibility for any Teaming
Partners (sub-contractors) submitted within the Respondent's proposal.
h. "Services" means any deliverable or work performed under the Contract.
i. "State" means the State of Florida and its agencies.
5.2 Purchase Orders.
A Customer shall order services by issuing a purchase order. Purchase orders, used in
conjunction with a Task Order (Section 6.1), shall establish the specific deliverables,
costs, payment schedules, start/completion dates, etc. for specific assignments. Purchase
orders may vary from a simple staff augmentation request to a significant project with
complex deliverables. It is the responsibility of the Customer to determine the appropriate
scope of work for a purchase order.
In creating purchase orders, Customers are permitted to negotiate terms and conditions
which supplement those contained in this Contract. Such additional terms shall not
conflict with the terms and conditions established by this Contract (and any such
conflicting terms shall be resolved in favor of terms most favorable to the Customer, as
determined by the Department). Purchase order-specific terms and conditions are only
applicable to that specific purchase order and shall not be construed as an amendment to
this Contract.
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In accepting a purchase order, the Contractor recognizes its responsibility for all tasks
and deliverables contained therein, warrants that it has fully informed itself of all relevant
factors affecting accomplishment of the tasks and deliverables and agrees to be fully
accountable for the performance thereof. In addition, the Contractor assumes full
responsibility for the acts of all subcontractors.
The Contractor shall provide all management, administrative, clerical, and supervisory
functions required for the effective and efficient performance of all purchase orders it
accepts, and shall have sole responsibility for the supervision, daily direction and control,
payment of salary (including withholding of income taxes and social security), worker's
compensation, disability benefits and the like for its personnel. The Contractor is
accountable to the Customer for the actions of its personnel. Each purchase order will
name a Customer Contracting Officer; however, these Contracting Officers may be
working members of teams and should not be expected to perform supervisory functions.
5.3 Electronic Invoicing.
Whenever possible, and notwithstanding any provision of the Contract, the Contractor
shall supply electronic invoices in lieu of paper-based invoices for those transactions
processed through the State's e-Procurement system. Electronic invoices shall be
submitted to the agency through the Ariba Supplier Network (ASN) in one of the
following mechanisms -cXML, EDI 810 or web-based invoice entry within the ASN.
F or the purposes of this section, the Contractor warrants and represents that it is
authorized and empowered to and hereby grants the State and the third party provider of
MFMP, a State contractor, the right and license to use, reproduce, transmit, distribute and
publicly display within the system the information outlined above. In addition, the
Contractor warrants and represents that it is authorized and empowered to and hereby
grants the State and the third party provider the right and license to reproduce and display
within the system the Contractor's trademarks, system marks, logos, trade dress or other
branding designation that identifies the products made available by the Contractor under
the Contract.
5.4 Liquidated Damages.
If the Contractor fails to ensure that a qualified employee reports for work as specified
herein and as specified on the Customer's purchase order (that has been accepted by the
Contractor), in lieu of actual damages the customer may, at its option, elect to assess
liquidated damages in the amount of $250.00 per calendar day until the earlier of the date
that:
a. the Contractor provides a qualified employee;
b. the Customer secures an employee elsewhere; or
c. the Customer's need otherwise ceases.
Liquidated damages shall not be assessed if the Contractor provides the services as
specified on the purchase order.
At the Customer's sole option, liquidated damages may be assessed in half-day (4 hour)
increments of$125.00.
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5.5 Liability Insurance and Worker's Compensation.
Providing and maintaining adequate insurance coverage is a material obligation of the
Contractor. As specified in Section 4.35 (Insurance Requirements), during the Contract
term, the Contractor at its sole expense shall provide commercial insurance of such a type
and with such terms and limits as may be reasonably associated with the Contract.
The Contractor shall obtain and maintain Commercial General Liability insurance
including products and completed operations, for the entire length of the Contract. This
insurance will provide coverage for all claims that may arise from the operations
completed under this Contract, whether such operations are by the Contractor, the
Contractor's Teaming Partners, sub-contractors, Contractor's agents, or other employees.
Such insurance shall include a Hold Harmless Agreement in favor of the State of Florida,
Department of Management Services and must include the State of Florida as an
Additional Named Insured for the entire length of the Contract.
The Contractor shall provide (and maintain for the length of the Contract) a current
certificate of insurance to the Customer and/or the Division of State Purchasing.
For this Contract, the limits of coverage under each policy maintained by the Contractor
shall be:
Liability Insurance.
Minimum Limits:
Errors and Omissions Insurance
Minimum Limits
$1,000,000 Each Occurrence
$2,000,000 Aggregate
$1,000,000 Each Occurrence
$2,000,000 Aggregate
Worker's Compensation: When required by Florida law, the Contractor shall obtain
and maintain during the life of this Contract minimal employer's liability Worker's
Compensation Insurance. For all of its employees working in connection with this
Contract the amount of coverage shall be:
Minimum Employer's Liability Limits: $100,000 each accident
$500,000 policy limit
$100,000 each employee
All insurance policies shall be through insurers authorized or eligible to write policies in
Florida.
If, in the sole discretion of the Customer, liability insurance greater than that
required herein to insure the project, scope of work, or other "Deliverables" is
deemed necessary, the additional required insurance amounts should be detailed in
the Task Order and payment of any additional charges may be negotiated between
the Customer and Contractor.
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5.6 Performance Bond.
If deemed necessary, the Customer may require the Contractor to furnish (without
additional cost) a performance bond, a negotiable irrevocable letter of credit or other
form of security for the faithful performance of work under a particular Task Order.
Determination of the appropriateness and amount of any bond requirement, is the sole
responsibility, and at the sole discretion of the Customer.
5.7 Ongoing Performance Measures.
The State intends to use performance-reporting tools in order to measure the performance
of Contractors. Such measures assist the Department in ensuring that Contractors provide
the best possible value to the State and end users.
The State reserves the right to modify the forms and introduce additional performance-
reporting tools as they are developed, including online tools (e.g. tools within MFMP or
on the Department's website).
5.7.1 Contract Reporting Requirements.
The Contractor shall report sales data to the Contract Manager on a quarterly basis using
the Contract Quarterly Reporting Form in Attachment 11 ofthis RFP.
The following data must be reported to the Contract Manager on a quarterly contract
basis and shall include:
• Contractor's Name
• Contact Information
• Reporting Period
• Total sales of purchases per quarter as noted on the form.
• Total sales of purchases per quarter indicating project group, agency, OEU, etc.
• Total dollar value of purchases received using the State's Purchasing Card (by
Agency,OEU).
• Minority Business Spend shall be included in the same report on the tab marked
CMBE Spend Report (see Section 3.14, Diversity).
Failure to provide quarterly sales reports, within thirty (30) calendar days following the
end of each quarter (January, April, July, and October) may result in the contract supplier
being found in default and may cause termination of the contract.
Quarterly submissions of the Contract Reporting Form shall be the responsibility of the
Contractor without prompting or notification by the Contract Manager. The Contractor
shall submit the completed Contract Sales Summary report by email to the Contract
Manager.
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5.7.2 Business Review Meetings.
In order to maintain the partnership between the Department and the Contractor, each
quarter the Department may request a business review meeting. The business review
meeting may involve, but may not be limited to, the following:
• Review of Contractor performance
• Review of minimum required reports
• Review of continuous improvement plans
The Department encourages Contractors to help the State identify opportunities to lower
costs. A continuous improvement effort, consisting of various ideas to enhance business
efficiencies, may be discussed at the Business Review meetings or as identified.
5.8 Travel.
Expenses directly related to purchase orders such as travel and lodging, or materials and
equipment specific to the purchase order shall not be built into the hourly Contract rate
but must be accounted for separately.
Customer is not responsible for travel expenses unless he/she authorizes it at the time of
issuing the purchase order.
If authorized, bills for any travel expenses shall be submitted in accordance with s.
112.061, F.S.
5.9 Rate Adjustments.
Rates may NOT be adjusted upward during the term ofthis Contract.
5.10 Contractor Additions / Reinstatements.
Once per year, at the Department's sole discretion, on or about the Contract anniversary
date, the State may conduct a solicitation as provided in chapter 287, F.S. asking
additional contractors to submit proposals that meet ALL of the requirements, Terms /
Conditions ofthis RFP, and the resulting State Term Contract (STC).
New contractors will be evaluated in accordance with the original RFP. Ifit is determined
by the Division of State Purchasing that ALL qualitying criteria have been met, the
Contractor may be added to, or reinstated on, the STC.
5.11 Ownership of Products.
Unless otherwise agreed in writing, (i) all Products and Deliverables under the Contract
shall belong exclusively to the Customer; (ii) all work performed under this agreement
shall be considered "Made For Hire" for copyright purposes; and (iii) prior to accepting a
P,urchase Order, the Contractor will advise the Customer of any third party interests or
restrictions affecting the Products or Deliverables under the Contract.
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6.1 TASK ORDERS
SECTION 6.0
TECHNICAL SPECIFICATIONS
6.2 ORDERING FROM PROJECT AREAS
6.3 LOCA TION OF SERVICES
6.4 CONFLICTS OF INTEREST
6.5 PERSONNEL MATTERS
6.6 SOFTWARE DOCUMENTATION REQUIREMENTS
6.7 CONTRACTOR RESPONSIBILITIES
6.8 OTHER CONTRACTORS
6.9 TREATMENT OF CUSTOMER ASSETS
6.10 CONTRACTOR WARRANTIES
6.11 BACKGROUND CHECKS AND SCREENS
6.12 ONGOING PERFORMANCE MEASURES
6.13 TASK ORDER TERMINATION
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6.1 Task Orders.
6.1.1 A Customer shall order services by issuing a Task Order. Task Orders should establish
the specific deliverables, costs, payment schedules, start/completion dates, etc. for
specific projects. Task Orders may vary from a simple staffing request to a significant
project with complex deliverables. It is the responsibility of the Customer to determine
the appropriate scope of work for a Task Order.
In creating Task Orders, Customers are permitted to negotiate terms and conditions
which supplement those contained in this Contract. Such additional terms shall not
conflict with the terms and conditions established by this Contract (and any such
conflicting terms shall be resolved in favor of terms most favorable to the Customer, as
determined by the Department). Task Order-specific terms and conditions are only
applicable to that specific Task Order and shall not be construed as an amendment to this
agreement.
Three (3) types of Task Orders may be issued hereunder:
(i) Time & Materials (T&M): Task Orders that may include standard staff
augmentation services. A T &M Task Order should be used by a Customer to acquire
services on the basis of (1) direct labor hours at specified fixed hourly rate not to
exceed those in the Contract, and (2) materials at cost (permitted only when
specifically detailed by the Customer in the Task Order). A typical staff
augmentation Task Order is presumed not to include any additional materials costs,
unless explicitly stated otherwise in the Task Order. These types of Task Orders place
maximum risk on the Customer, therefore T &M Task Orders should be used only
when it is not possible at the time of placing the order to accurately estimate the
extent or duration of the work or to anticipate costs with any reasonable degree of
confidence.
(ii) Fixed Price Project (FPP): Task Orders that provide for a firm price that is not
subject to any adjustment on the basis of the Contractor's cost experience in
performing the Services. This type of Task Order provides maximum incentive on
the Contractor to contain costs and perform effectively.
(iii) Cost-Savings: Task Orders in which the Contractor receives no direct fee. In
this type of Task Order, the Contractor is reimbursed solely for an agreed-upon
portion of the savings realized by its performance of the Services. This type of Task
Order requires careful "benchmarking" by the parties in order to properly calculate
such savings.
6.1.2 Task Order Requirements. The following items are REQUIRED to be included in
every Task Order issued by a Customer. All parties to a transaction are responsible for
ensuring compliance with this section.
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• Contracting Officer: Every Task Order must name a Customer Contracting
Officer who shall be the main Customer point of contact for all issues related to
the Services performed under that Task Order. The Customer's Contracting
Officer is the only person authorized to make or approve any changes in the
requirements of a Task Order. In the event the Contractor(s) makes any changes
at the direction of any person other than the Contracting Officer, the change will
be considered to have been without authority and no adjustment will be made in
the Task Order price to cover any increase in costs occurred as a result thereof.
The Customer's Contracting Officer is a single point of contact for the
Contractor, and has the authority to obtain decisions on behalf of the Customer.
The Contracting Officer will be responsible for the performance ofthe following
functions, some of which may be delegated to other Customer staff:
1. Provide a liaison between the Customer and the Contractor,
2. Review, verify, and approve invoices from the Contractor,
3. Resolve any contractual problems,
4. Ensure the timely review by the Customer of all planning documents,
5. Report on project progress to Customer management,
6. Meet with the Contractor to convey information about schedule, timing
and content of upcoming Deliverables, as well as raising problems and
frustrations,
7. Meet with the Contractor and inform Customer management on the
Contractor's difficulties and frustrations,
8. Facilitate resolution of problems,
9. Functions as the source of all material sent to the Contractor,
10. Receive all Deliverables from the Contractor,
11. Archive all Deliverables received from the Contractor
• Completion Dates: For Fixed Price Projects, costs to the Customer for each
Deliverable and the completion date must be agreed upon in the Task Order.
The completion date shall be based on the Contractor's project plan and the
Customer's needs. The Contractor shall complete each project within the
agreed cost and by the estimated completion date, unless the completion date
is properly modified.
6.1.3 Task Order Recommendations. Customers should consider the following items when
creating a scope of work and its resulting Task Order. The items herein are not
mandatory, but the Department strongly suggests that Customers (and Contractors)
consider addressing these issues when relevant. This list includes, but is not limited to:
Americans with Disabilities Act (ADA) Civil Rights Compliance: Respondents
submitting proposals for this project need to provide complete compliance with
all Equal Accessibility laws, regulations and standards under Sections 251 & 255
of the Telecommunications Act of 1996, Titles I, II, III & IV of the Americans
with Disabilities Act (ADA) [42 USC 12101 et seq.], and Sections 504 and 508 of
the Federal Rehabilitation Act amendments [29 USC 794 et seq.], and the
70
Assistive Technology Act of 1998. These standards establish a minimum level of
accessibility.
Vendors submitting proposals should review the above laws, regulations, and standards
in detail to verifY that the technologies they are proposing provide complete compliance.
Vendors should provide written and signed certification to the Customer documenting
compliance. Demonstration of these capabilities on the "working" system will be
required by the Vendor before the Customer will accept the "system" and make related
payments.
Technologies that are not accessible should be avoided unless there is significant and
demonstrable need to use them. Since the courts have ruled against post-hoc
accommodation (developing an alternative method of providing access to accommodate
persons with disabilities), the agency needs to be careful approving technologies that
cannot be certified by the vendor. If the manufacturer of the technology cannot
demonstrate a compliant solution, they will be required to indemnifY the customer against
any litigation stemming from their lack of compliancy with the above laws, regulations
and standards.
Inspection and Acceptance: If they desire, Customers may add specific information
related to inspection and acceptance of services.
Liability Insurance: If, in the sole discretion ofthe Customer, liability insurance greater than
that required by this Contract is necessary to insure the project, scope of work, or other
Deliverables, the additional required insurance amounts should be detailed in the Task
Order.
Performance Bond: The Customer, in its sole discretion, may require the Contractor to
furnish without additional cost, a performance bond, a negotiable irrevocable letter of
credit, or other form of security for the faithful performance of work under a particular
Task Order. The appropriateness of this bond requirement, and the amount of such bond
is the sole responsibility of the Customer.
Performance Management System: For Task Orders in Project Areas 1-3, the Department
recommends that the Customer require Contractor to have a performance management
system to track project cost, schedule, deviations, and status. Such systems should be
similar to the earned value project management system that complies with the ANSI
Standard on "Earned Value Management Systems Guidelines". Examples can be found
at: http://www.acq.P3d.milillm/currentpoli0/currentp.oli.Qy.html;
and hn12;LLwww,}Y-.hitetlOus~..:.gQY/OMB(circul§..rs/all /cpg19C.htrnl.
Task Order Termination for Cause: In addition to those reasons given in the Contract, the
Customer may outline any additional actions or non-actions that may result in a "for-
cause" termination of the relevant Task Order.
71
Task Order Changes: The Customer is responsible for ensuring that Task Orders specifY
the process for change order requests.
6.1.4 RFQ Requirements.
As noted in Section 1.1, Customers will create a scope of work each time they desire to
solicit services pursuant to this Contract. The scope of work will be incorporated into a
Task Order which will be issued to the selected Contractor.
The Task Order shall, in most cases, require a Request for Quote (RFQ) process. When
required, the Customer shall issue RFQs to multiple Contractors before issuing any Task
Order under this Contract per the following thresholds for Project Areas 1,2, and 3. For
Staff Augmentation, Customers may make a discretionary vendor selection at any
threshold except above $10,000,000 in total cost. The specific format of the RFQ is left
to the discretion of the Customer's Contracting Officer. Pursuant to s. 287.056(3), F .S.,
RFQs performed within the scope of this Contract are not independent competitive
solicitations and are not subject to the notice or challenge provisions of s. 120.57(3), F .S.
The Quotation Requirements for Task Orders are outlined in the table below:
Quotation Requirements
$0 -$14,999 Agency adheres to internal policies and procedures.
$15,000 -$2,000,000 Agency solicits at least 3 quotes among Contract Vendors of
its choice.
$2,000,001 -$5,000,000 Agency selects BEST RESPONSE to Statement of Work
issued to at least 10 Contract Vendors of its choice.
Agency selects BEST PROPOSAL submitted upon
$5,000,001 -$10,000,000 notification of ALL Contract Vendors within the appropriate
Project Area(s).
Over $10,000,000 RFP or 1TN to Open Market not via this State Term Contract.
6.2 Ordering from Project Areas.
In order to determine an appropriate Contractor for any given Task Order, Customers
should evaluate the type of services required (for a scope of work) and identifY the
matching Project Area.
The Customer shall issue the Task Order ONLY to a Contractor who has received an
award in that Project Area. If a scope of work crosses multiple Project Areas, the
Customer may issue a Task Order to a Contractor within any relevant Project Area. In
such situations, the Customer is encouraged to identifY the Project Area that is most
critical to the overall success of the Customer's project.
Project Area 1 -Analysis and Design
Project Area 1 encompasses IT Planning, Studies, and Assessment to assist organizations
in both information technology capital planning and assessment including, but not limited
to, the following:
• Business case analysis (e.g. costs/benefit and risk analysis)
• Performance measurements
72
• Independent validation and verification of systems development
• Estimating return on investment and/or earned value
• Compliance with State interoperability standards as defined by the Agency for
Enterprise Information Technology (AEIT).
Project Area 2 -Development and Integration
The services offered under this area include project management of systems development
that organizations consider important. The services include, but are not limited to, the
following:
• Management of systems integration
• System and software development
• Modernization oflegacy systems to web enabled applications
• Software development, customization of commercial-off-the-shelf (COTS)
software packages, and migration to modular applications
• Development and integration internet/intranet/web applications
• Development and integration of security, firewalls, and critical infrastructures
• Development, integration and implementation of the following:
o Networks (e.g. LAN/W AN/MAN/ VoIP)
o Data warehousing
o Electronic Commerce/Electronic Data interchange
o Groupware
o Next generation internet
o Client/Server computing
o Workflow and imaging
Project Area 3 -Operational and Support
The services offered under this area include a broad range of IT related to Operations and
Support Services. Anticipated services include, but are not limited to, the following:
• Management and support of Local Area Networks (LANs), Metropolitan Area
Networks (MANs), Wide Area Networks (WANs), and VoIP Networks
• Computer systems administration, management and maintenance
• Data entry, data storage, data retrieval, and electronic records management
• Specialized workstation (i. e. CAD, CAD/CV, GIS) support
• Computer equipment maintenance (both on-going and on-call)
• Desktop support
• Production Support
• Database generation and database management
• Data and/or media management
• Document Imaging Services
• Disaster Recovery Services
• Orientation and training
• Information center/help desk
For Project Area 4, simple staff augmentation efforts, the Customer may issue the Task
Order to a Contractor awarded in Project Areas I, 2, 3, and/or 4.
73
6.3 Location of Services.
A Task Order may direct that services be performed at the Customer's location, or at a
facility to be furnished by the Contractor. The Task Order may also indicate restrictions
on the location of the Contractor's facility, such as "within sixty (60) minutes of the
Customer's facility, or within thirty (30) miles of the Customer's facility", etc.
The Contractor's facilities must able to support necessary Task Order requirements,
including all equipment, supplies, and services needed by personnel to complete the
services for the Customer. Customer-furnished items will be identified in individual Task
Orders as appropriate.
The Contractor shall be responsible for transporting all Customer-furnished items
between the Customer site and the Contractor's place of performance. Pickup and
delivery of all materials shall be in accordance with the schedule defined for each specific
Task Order.
6.4 Conflicts of Interest.
Task Orders issued under this Contract (especially work under Project Area 1) may
provide the Contractor with access to advance information about future procurements.
This information is not generally available to other persons or firms. In addition, the
work may involve the definition of requirements for, or the preparation of specifications
for, various systems, equipment, hardware, and/or software.
In order to prevent any bias, unfair competitive advantage, Customers and Contractors
are encouraged to review s. 287.057(18), F.S. which provides: "A person who receives a
contract that has not been procured pursuant to subsections (1) through (5) to perform a
feasibility study of the potential implementation of a subsequent contract, who
participates in the drafting of a solicitation or who develops a program for future
implementation, is not eligible to contract with the agency for any other contracts dealing
with that specific subject matter, and any firm in which such person has any interest is
not eligible to receive such contract. However, this prohibition does not prevent a vendor
who responds to a request for information from being eligible to contract with an
agency.
6.5 Personnel Matters.
6.5.1 Professional Qualification Requirements. The Contractor shall supply personnel
meeting the educational qualifications specified in the Job Title or a specific Task Order.
The Customer may consider, on a case-by-case basis, acceptance of personnel whose
degree does not fall within the fields specified. Work experience may be substituted for
education, at the Customer's discretion.
6.5.2 Professionalism. Contractor's personnel shall adhere to the same professional and
ethical standards of conduct required of State personnel. Contractor personnel shall not:
74
I. Discuss with unauthorized persons any information obtained in the performance
of work under any Task Order not considered a public record pursuant to chapter
119,F.S.;
2. Conduct any business not directly related to the Task Order on Customer
premises;
3. Use computer systems and/or other Customer facilities for company or personal
business other than work related to the Task Order; or
4. Recruit personnel on Customer premises; or
5. Otherwise act to disrupt official Customer business.
6.5.3 Training. The Contractor shall provide fully trained and experienced personnel
(including replacement personnel) required for performance of any work under Task
Orders awarded. This includes training necessary for keeping personnel abreast of
industry advances and for maintaining proficiency on equipment, computer languages,
and computer operating systems that are available on the commercial market. Training of
personnel shall be performed by the Contractor at its own expense except for the
following:
I. When the Customer has given prior approval for training to meet special
requirements that are unique to a particular Task Order.
2. Limited training of Contractor employee(s) may be authorized when the Customer
changes the information technology hardware and/or software during performance
of an on-going Task Order and it is determined to be in the best interest of the
Customer.
3. Training for Contractor employees to attend seminars, symposia, or user group
conferences when certified by the Contractor and the Customer's Contracting
Officer that attendance is mandatory for the performance of Task Order
requirements.
4. When training is authorized by the Customer under the conditions set forth above,
the Customer will reimburse the Contractor for labor, tuition, and travel (if
required) in accordance with the Task Order and s. 112.061,F.S.
6.5.4 Recruiting and Retention. For the purposes of this section only, the phrase "Task Order
Personnel" is defined as any employee, Teaming Partner, subcontractor, consultant or
other agent of an entity, whom the other entity becomes aware of due to the existence or
performance of a particular Task Order.
Unless written authorization is received in advance, neither the Contractor nor the
Customer shall attempt to recruit, hire, or otherwise contract with the Task Order
Personnel of the other for the duration of the relevant Task Order and six (6) months after
such Task Order's termination. The term "attempt to recruit" excludes (i) any broad-
based effort to attract applicants if not specifically designed to attract the other's Task
Order Personnel and (ii) any unsolicited inquiries made or applications submitted by one
party's Task Order Personnel not at the instigation of the other party. Notwithstanding
this prohibition, the State reserves the right to recruit, hire, or otherwise contract directly
with any Task Order Personnel who have performed Services under this Contract for at
least six (6) months.
75
6.5.5 Authority. Contractor personnel shall not hold themselves out to be representatives, in
any capacity, of the Customer. In all communications with third parties, Contractor
personnel shall identify themselves as such and specify the name of the Contractor.
In all communications with other Contractors in connection with a Task Order, the
Contractor personnel shall state that he or she has no authority to change the Contract and
that if the other Contractor believes a particular communication to be a direction to
change the requirements of the Task Order, they should notifY the Customer's
Contracting Officer for that Task Order and not carry out the direction until a clarification
has been issued by the Customer's Contracting Officer.
The Contractor shall ensure that all of its personnel are informed of the substance of this
section, and the substance of this section shall be included in all subcontracts at any tier.
6.6 Software Documentation Requirements.
To the extent that any software is developed, modified, or otherwise procured under a
Task Order, the Contractor is responsible for providing appropriate documentation, based
on commercially-accepted software documentation standards. The Customer may
address specific software documentation needs or standards in the appropriate Task
Order.
6.7 Contractor Responsibilities.
In accepting a Task Order, the Contractor recognizes and accepts its responsibility for all
tasks and Deliverables contained therein, warrants that it has fully informed itself of all
relevant factors affecting accomplishment of the tasks and Deliverables and agrees to be
fully accountable for the performance thereof. In addition, the Contractor assumes full
responsibility for the acts of all subcontractors.
The Contractor shall provide all management, administrative, clerical, and supervisory
functions required for the effective and efficient performance of all Task Orders it
accepts, and shall have sole responsibility for the supervision, daily direction and control,
payment of salary (including withholding of income taxes and social security), worker's
compensation, disability benefits and the like for its personnel. The Contractor is.
accountable to the Customer for the actions of its personnel. Each Task Order will name
a Customer Contracting Officer; however, these Contracting Officers may be working
members of teams and should not be expected to perform supervisory functions.
Contractor's management responsibilities include, but are not limited to, the following:
1. Ensure personnel understand the work to be performed on Task Orders to which
they are assigned.
2. Ensure personnel know their management chain and adhere to Contractor policies
and exhibit professional conduct to perform in the best interest of the Customer.
3. Ensure personnel adhere to applicable laws, regulations, and Contract conditions
governing Contractor performance and relationships with the Customer.
4. Regularly assess personnel performance and provide feedback to improve overall
task performance.
5. Ensure high quality results are achieved through task performance.
76
The Contractor shall not perform any inherently governmental actions under this
Contract.
6.8 Other Contractors
6.8.1 Other Work. The Customer may undertake or award other contracts, Task Orders, or
other arrangements for additional or related work to "Other Contractors". The Contractor
shall reasonably cooperate with such other contractors and pertinent customer personnel.
The Contractor shall not commit or permit any act that shall interfere with the
performance of work by any other contractors or by customer personnel.
6.8.2 Transition of Work. The Contractor agrees to exercise its best efforts and cooperation
to effect an orderly and efficient transition of any Task Order or other contract, project, or
other agreement, if necessary. When appropriate, Task Order management personnel
shall meet with a successor Contractor to coordinate Task Order transition. Discussions
may include personnel transition to the successor Contractor or the transition of Task
Order-specific items such as Customer or Contractor furnished supplies, materials,
equipment, and services.
6.9 Treatment of Customer Assets.
Title to all property furnished by the Customer under this Contract or any Task Order
shall remain with the Customer. Furthermore, the Contractor shall surrender to the
Customer all property of the Customer prior to settlement upon completion, termination,
or cancellation of any Task Order. Any property of the Customer furnished to the
Contractor shall, unless otherwise provided herein or approved by the Customer, be used
only for the performance ofthe Services.
6.10 Contractor Warranties.
The Contractor agrees to the following representations and warranties:
• Repair of Damaged Data Warranty. The Contractor represents that, should any
defect or deficiency in any Deliverable, or the remedy of such defect or
deficiency, cause incorrect data to be introduced into any Customer's database or
cause data to be lost, the Contractor shall be required to correct and reconstruct,
within the timeframe established by the Customer's Contracting Officer, all
production, test, acceptance and training files or databases affected which are
used in the provision of services, at no additional cost to the Customer.
• Quality Assurance Warranty. The Contractor represents that it will at all times
use a formal software development process when the Services or Deliverables
involve software modification or development.
• Limitation of Warranty for Customer-Furnished Software In lieu of any other
warranty expressed or implied herein, the Customer warrants that any
programming aids and software packages supplied for Contractor use as
Customer-furnished property shall be suitable for their intended use on the
system(s) for which designed. In the case of programming aids and software
packages acquired by the Customer from a commercial source, such warranty is
limited to that set forth in the contractual document covering the product(s).
77
Should Customer-furnished programming aids or software packages not be
suitable for their intended use on the system(s) for which designed, except where
such property is furnished "as is," the Contractor shall notity the Customer's
Contracting Officer and supply documentation regarding any defects and their
effect on progress on the Task Order. The Customer's Contracting Officer will
consider equitably adjusting the delivery performance dates or Task Order price,
or both, and any other contractual provision affected by the Customer-furnished
property in accordance with the procedures provided for in the clause of this
contract entitled "Changes".
6.11 Background Checks and Screens.
The Contractor shall provide information necessary for a Customer to perform criminal
background checks or drug screening on employees; or, upon a Customer's request, and
for an additional negotiated fee, perform the check or screening.
The Contractor shall grant a Customer's request to interview potential new employees, at
the Contractor's expense.
6.12 Ongoing Performance Measures.
The State intends to use performance-reporting tools in order to measure the performance
of Contractors. These tools will include the report forms contained in Attachment 11.
Such measures assist the Department in ensuring that Contractors provide the best
possible value to the State and Customers. The State reserves the right to modify the
forms and introduce additional performance-reporting tools as they are developed,
including online tools (e.g. tools within MFMP or on the Department's website).
6.13 Task Order Termination.
Upon the termination of any Task Order or a portion thereof, the Customer may require
the Contractor to deliver to the Customer any Deliverables specifically produced or
acquired for the performance of such part of any Task Order. Customer shall pay the
Contractor for Deliverables received and accepted by the Customer, however, in no event
shall the Customer pay to the Contractor an amount greater than the Contractor would
have been entitled to if the Task Order were not terminated.
After receipt of a notice of termination, and except as otherwise directed by the
Customer, the Contractor shall stop performing services on the date, and to the extent
specified, in the notice. The Contractor shall accept no further Task Orders for additional
or other services related to the affected Task Order, and shall, as soon as practicable, but
in no event longer than thirty (30) calendar days after termination, terminate any orders
and/or subcontracts related to the terminated Task Order and settle all outstanding
liabilities and all claims arising out of such termination of orders and/or subcontracts,
with the approval or ratification of the Customer to the extent required, which approval or
ratification shall be final for the purpose of this section.
The parties shall also settle any transfers of property which may have been required to be
furnished to Customer or which otherwise belongs to the Customer; and Contractor shall
78
provide written certification to the Customer that the Contractor has surrendered to the
Customer all said property.
The termination of a Task Order shall not affect the performance or quality of any other
unrelated Task Order being performed by the Contractor for the same Customer or any
other Customer.
THIS SPACE IS INTENTIONALLY LEFT BLANK
79
SECTION 7.0
THE FORMS, ATTACHMENTS, AND WORKSHEETS
ARE LOCATED IN, AND MUST BE DOWNLOADED FROM
THE MyFLORIDAMARKETPLACE SOURCING TOOL
CONTENTS
7.1
7.2
7.3
7.4
7.5
7.6
7.7
ATTACHMENT 1-PRICE SHEET
ATTACHMENT 2 -SAVINGSIPRICE REDUCTIONS
ATTACHMENT 3 -CONTACT INFORMATION
ATTACHMENT 4 -ORDERING INSTRUCTIONS
ATTACHMENT 5-
CERTIFICATION OF DRUG-FREE WORKPLACE PROGRAM (PUR 7009)
ATTACHMENT 6-CONTRACTFoRM
(WITH AUTHORIZED SIGNATURE)
ATTACHMENT 7-
STATE OF FLORIDA VENDOR RESPONSIBILITY QUESTIONNAIRE
7.8 ATTACHMENT 8-
MYFLORIDAMARKETPLACE ELECTRONIC INVOICING REQUIREMENTS
7.9 ATTACHMENT 9 -EMERGENCY CONTACT FORM
7.10 ATTACHMENT 10 -VENDOR CHECKLIST
7.11 ATTACHMENT 11 -CONTRACT REPORTING FORM
REQUIRED
REQUIRED
REQUIRED
REQUIRED
REQUIRED
REQUIRED
REQUIRED
REQUIRED
REQUIRED
7.12 ATTACHMENT 12 -PROJECT TASK REQUEST -SCOPE OF WORK DESCRIPTION
7 .13 ATTACHMENT 13 -DESCRIPTIONS OF IT JOB CLASSIFICATION
7.14 ATTACHMENT 14 -TEAMING PARTNER/ SUBCONTRACTOR INFO
7.15 ATTACHMENT 15 -REFERENCES CHECK FORM
7.16 ATTACHMENT 16 -TECHNICAL SECTION NARRATIVE
REQUIRED *
REQUIRED
REQUIRED
7.17 ATTACHMENT 17 -TECHNICAL SECTION NARRATIVE Ev ALUA TION CRITERIA
*REQUIRED IF USING TEAM PARTNERS OR SUBCONTRACTORS.
ONE FORM MUST BE SUBMITTED FOR EACH PARTNER OR SUBCONTRACTOR.
80
Dennis Deblois
From:
Sent:
Chiorescu, Corina <Corina.Chiorescu@dms.myflorida.com>
Friday, September 07, 2012 10:30 AM
To: Chiorescu, Corina
Subject:
Attachments:
IT Consulting State Term Contract -new reporting form
Quarterly Sales ReportJT Consulting.xls
Good morning,
Contract #973-561-10-1 was renewed for one year, effective September 1, 2012, through August 31,2013.
Please see attached the new reporting form that you need to submit quarterly, in accordance with Section 2.0,
Reporting Requirements of Amendment #7 to State Term Contract #973-561-10-1, IT Consulting Services.
The renewal Amendment #7 is posted on the DMS website:
b!!.fliL~ww.dms.myflorida.com/business operations/state purchasing/vendor informationLstate contracts agreemen
:t?--.ilJ!9....J2I.i.£.~Jj~~/state term contracts!inforrlJation te.~hnology it consulting ser'{k~mendments and memorand
ums/amendments arYlendm~.L:L~l._.august )Olf
Please let me know if you have any questions.
Thank you,
Corina Chiorescu, MPA, FCCM
Purchasing Analyst
Florida Department of Management Services
Division of State Purchasing
4050 Esplanade Way, Tallahassee, Florida 32399-0950
(850) 921-0030
Corina.Chiorescu@dms.MyFlorida.com
We Serve Those Who Serve Florida
Florida is headed in the right direction! Click here to see Florida's job growth.
1
D EPA R T MEN T IfbF MAN AGE MEN T
erVICeS
Gover-nor Charlie 0-i5t
Holly Merrick
4050 Esplanade Way, Suite 360
Tallahassee, FL 32399-0950
October 1, 2009
A warded Contractors of
Division of State Purchasing
4050 Esplanade Way, Suite 360
Tallahassee, Florida 32399-0950
Tel: 850.488.8440
Fax: 850.414-61 22
wNW.dms.MyFlorida.c0I11
Secretary Linda H. South
State Term Contract (STC) 973-561-010-1 Information and Technology (IT) Services
Dear A warded Contractors,
Congratulations on your recent award to the State of Florida Term Contract for IT Services (STC
973-561-010-1). All contract information has been posted to our website at:
http://dms.myflorida.com/business ()peratio!lsl st(!te ""'purchas inglvendgr in forl1lationl state contra
cts agreements_and_price_lists/state term contracts/infQrmation and tecJmology it consulting
services and the utilization of the contract has begun. Please check the website to make sure
your information is listed accurately.
The following information addresses administrative tasks that must be completed.
Proof of insurance due by October 30, 2009 and upon expiration of each contractor's
policy. Per Sections 4.35 and 5.5 of the contract, the Contractor shall provide (and maintain for
the length of the Contract) a current certificate of insurance to the Customer and/or the Division
of State Purchasing. Please submit an electronic copy of the insurance requirements detailed in
Sections 4.35 and 5.5 of the contract to Allison Norman at Allison.Norman@.dms.myJ]orida.c9m
by October 30,2009. For the section titled "Additionally Insured" please use the following address:
The State of Florida
Department of Management Services
4050 Esplanade Way, Suite 360
Tallahassee, FL 32399-0950
Note: This requirement is mandatory and cannot be waived by State Purchasing.
Contract reporting requirements due by January 30, 2010 and again within thirty (30)
calendar days following the end of each quarter (January, April, July, and October). Per
Section 5.7.1 of the contract, the Contractor shall report sales data to the Contract Manager on a
quarterly basis using the IT Consulting Services Completed Tasks -Vendor Form located on the
website above. Failure to provide quarterly sales reports, within thirty (30) calendar days
following the end of each quarter (January, April, July, and October) may result in the Contractor
being found in default and may cause termination of the contract. This reporting requirement
shall be met even if your quarterly sales are zero (0) dollars. Quarterly submissions of the IT
Consulting Services Completed Tasks -Vendor Form shall be the responsibility of the
We serve those who serve Florida.
Contractor without prompting or notification by the Contract Manager. The Contractor shall
submit the completed IT Consulting Services Completed Tasks -Vendor Form report by email to
the Contract Manager, Holly Merrick at HQ1!y.Merrick@dms.myflQrida.col!!.
Many of you have contacted me and asked when you will start receiving bids. Sections 1.1, 6.1
and 6.2 of the contract detail who the "Customers" or "Eligible Users" are that utilize this
contract and the process for obtaining work. Just because one (1) contractor receives a chance to
bid on a project does not mean that all contractors will receive a chance to bid. The chance to bid
is driven by the dollar amount of the project. Again, please read your contract and let me know
if you have any questions.
As far as a list of Customers, we don't have anything more formal than what is already on state
websites. MyFlorida.com has a link on the page (top) banner that says Find and Agency. That
link provides a list of all state agencies.
Eligible users may also include over 1,000 city and county governments, school boards, and
water management districts. Sometimes I refer vendors to the Florida Association of Public
Purchasing Officers (F APPO) as their membership is local government. www.FAPPO&Qm
State Purchasing will promote the use of this contract but cannot market specific companies.
However, you can mention to customers and eligible users that our contract website will provide
them with your contact information and contract details.
Lastly, I encourage all awarded vendors to revisit Section 4.14. of the contract where it details
the MyFloridaMarketPlace Transaction Fee. Contractors delinquent in paying transaction fees
may be subject to being removed from the Department of Management Services' vendor list as
provided in rule 60A-1.006, F.A.C. Please also remember that STATE TERM CONTRACT
vendors must report sales to MyFloridaMarketPlace monthly, even when sales are zero (0).
I appreciate your cooperation in these matters. If you have any questions, please feel free to
contact me at (850) 488-7804 or holly.merrick.@Qm~..:..!J1...Yflorida.colT!. Again, congratulations and
I look forward to working with you.
Best Regards,
Holly Merrick
Purchasing Analyst
DMSIState Purchasing
DSP/hm
State Purchasing. 4050 EJPlanade Wqy. Tallahassee. Florida 32399-0950. Telephone: 850-488-8440. Fax: 850414-6122
ra .... ra
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PROJECT AREA 4: Job Scope s:: :::s .. III cu s:: Staff Augmentation No, Job Title Variant .... 8 s::
!:;eni~rl,. Le~c:fership 1p(jO . .oO , .... .... Qhieflnfonnatioll()fflc:er , • ... Ii) >; ••.•.... ;C,\) ...•...... :.;;.:.
i No Variance 150.00
1.0.1.0 • .0.0 < ~hief TechnQlogyOffic:er .... .. j ............... . \ / ........ >.~\\i .•.
f No Variance 150.00
. 1020.0.0 . . ·IT~l1lefQperatingQfficer;., ...•..••• }, ,t>.. ••• •··.·.··.·• •. I·;;···.·· '," No Variance 150.00
1.03.0 • .0.0 .. , OperaJingUnit IT Executil{e ,." •••• ':;'..<' .,' .... ;;. ••. ·\S····
No Variance 125.00
1.04.0;.0.0 Departmental IT Exec\.ltiye <. .'/" ~\'. .'. '. . ..........
I!.;· No Variance 125.00
1.05.0 • .0.0 .. .; .E·SusinessEl'ecutiVe.<:; ..... , c.j .y .•.•. \.....: .•... ' li •• ·.< . No Variance 125.00
.1.06.0 • .0.0. ChieflrtformatiOIl S~corjtYOffic:er ...... ... } .. ii ..•••• ·, i" I'.""""" ••
l---"'< No Variance
.... '.''Application!) .. ••• ••• '.' . , ..
(1 0.' I'; '> .•••• I.i::·/~.··· 12.0.0.00 . Director~y~tems afldiP;O~r~lTlinil~~ ":'. Dev~IQpment .... , :." I .';: .i..··: ..... :
.< 1. Team Leader
'::; 2. Manager 125.00
1;\ 3.Sr.Manager 125.00
.;." 4. Executive 150.00
121.0 • .0.0 MglTlt.Applications Development •..•. I·'; I';"'; ." .' .. I··:.···;·;
i" 1. Team Leader
.' 2. Manager
.... : .•. 3. Sr.Manager
· .• i. 4. Executive
122.0,.0.0 .. ' • ApPlic.atioi:lsArchitect . ... I··:···.···: "": ' •.. i· ....... ' ... : ,.':: A. Entry
. "';' B.lntermediate
1'\ C.Advanced ..... : D. Expert . ' .. J:.nterprise AP~lic:at,iolllntegra.ti?n.WAr.· , '.". ,.;:, .. .::' ..... ; ...... , ',~ , :,' ,',', ' ,
:. ,.';.,.'. 123.0 • .0.0 . .... .•.. ...... • . "Engineer :., :" .. ", .. .: .. ':. . '.,. ' i' No Variance
124.0 • .0.0 ........ . SystemsAnaly~t . ... .... .;-, •... ' ........
. { ......••...
:J A. Entry 65.00
: B. Intermediate 100.00
"''-' . C. Advanced 100.00
":: D. Expert 125.00
. . : . . ,
,I;; :" ....... : .. : ....• .... " .
125.0.0.0 .: APPlic~tion~' DeyeIOplTl~oiA~aiY~t···· :......., .... ';i\"
•••• A. Entry
......•. B. Intermediate .. C. Advanced
. '.: D. Expert
'" .' OataStrategy an~
14.o.o,.o()
..
'. < A. ... . .•.......
• .... Managem~nt . ' '. Database Nlana{Jer ...... .. '. . .
-' 1. Team Leader
.' 2. Manager
3.Sr.Manager
141.0,.0.0 . ...• . ..... .. ' D;lIta Architect . . ....•. . .... : . .....
........ A. Entry
B. Intermediate
..... C.Advanced
...• D. Expert
1420.00 .... pataMod~ler :~i. i 1····/·. "'>:}',<i .,}' .....
." A. Entry
,·.i .• ·. B. Intermediate
••••• C.Advanced
1430;00 . ' Database Malyst .. '. " .......... .i.'.', . .. ·.i;i •• : ... '.,:
' .. " A. Entry
',i B. Intermediate
.............. C. Advanced
.; D. Expert
1440.00 .. '.;i. ···P:Clta~Cls~ Administrator', i.··.. '..,~::~.:. "'.:
I; A. Entry
I··~.' B. Intermediate
.. :. C.Advanced
I·i.: D. Expert
i QUality ASSl,Jrance 1600.00 ··Mgmt QualityAssuranc~ ..•.••... '. i·.· •.. ·· ••• ·. (C/," •. :··.1···.· .. ,." ...
.. ' 1. Team Leader
.•.... : 2. Manager ,.', 3. Sr.Manager
.2~ 4. Executive
1610.00 , .... ,quality Engin~erlng C9nsQlbiri( . . .' . :····.xi .... ,: i, •.••
.... No Variance
1620.00 "
QQaJjtyAssurallce Allalyst, i···.·.··. .:".:.',<.': ii,
:; A. Entry
.·.';·i. B. Intermediate
,i", C.Advanced
.: .... D. Expert
:'. • .. ' •..... , .. ' ..•.. .... . .. '.. •....... .. .... . ." .. ; ........ ·.':··.·:···i··i ;)
Technology Research 1800;0() .r.,Clnager, T~cl'!llology ij.ese~rcl'!::: . . ' ...:.:/.:. ; .. i' (::.; .
No Variance 110.00
1810.00 ······.Tec::hnology ResearchMalyst ..... ' ... , .. '.'::"::'. ··"ii .• ii
A. Entry 75.00 .. B. Intermediate 100.00
." C. Advanced 100.00
I" D. Expert 125.00
~lJent Jecnnologl.es 2000.00 ., .••.. : Manag~r,Client'1'eclmologie~ .i. 'i, . .. ;'. . .. " •.... ·Y'i
1. Team Leader 80.00
; .. 2. Manager 100.00
3. Sr. Manager 125.00
2010;00 :. 'GlienfT~chnologies Analyst •... 'i if i·, .".i ... •. i:·,
A. Entry
•• B. Intermediate
I' C.Advanced
." D. Expert
2020.00 ·.Clienfr~~hnologle$T~chnic::ian· ... .. .. i .. ··· '·i.;;·.' .....•
.... A. Entry
:···"i' B. Intermediate
C. Advanced
Cust()mer;:iupport 2200.00 Mgmt.Guslorn:Qr SUpport .. i . > ,.
1. Team Leader 75.00
2. Manager 85.00
3. Sr.Manager 110.00
2210.00 Custorner Support Malyst . .. . .: ".,'
••••••••••
.. A. Entry
.. B. Intermediate
<, C.Advanced 75.00
D. Expert 100.00
2220.00, Cus~o!ll~r $lIppoJt J!!~hnlcl!!lf! C , ' ' ..... ,'., ';' .• '··.·"c· '.,
I .' •• ',
A. Entry
'" B. Intermediate
IC:. C.Advanced
.' , •••• , ·'C,.' ,i.
2400.00
> ..••.. , ••..•••..•• ' .••.. >. , ... , .•... ,'.> ';; .. i' ., .•.•.. " .. : .... N~tw()rklllljlfl~g~mellt . " ,.'f:?irector.~t)tw0.rk. ()pt)ratic>.01:i "C , .••• J:. :.i:; 1/';,
I'c(' 1. Team leader 100.00
.,.'.".
2. Manager 100.00 ...• 3. Sr.Manager 150.00
2410.00 Manager. Netw()"k()PElr~tion$ 'c' '."'","'" "'. I, .·...·c .".", .' ·C\ ..•..• ', •.• , •..•
•· .• • .. c'. 1. Team leader 75.00
I} 2. Manager 110.00
.S 3. Sr. Manager 125.00
2420.00. ." " . Network A!'Chilect ' " '."'.' .... ,,', ;cc "", •• ) C.',
., A. Entry 85.00
,.:,' B. Intermediate 95.00
'" C.Advanced 100.00
I'.! D. Expert 125.00
2430.00 " ." .. ,..Netvvork Engin!!er, .. 'C:',' •••• "C .5." ..... ·.' .. · .•.... \-~}
--
B. Intermediate 90.00 .... C. Advanced 100.00
'.'; D. Expert 100.00
2440.00 .... Netw()rk Analyst, , .< ... ,"', .. '(,. '/"';'. ..• ' ~
:. A. Entry
'," B. Intermediate 75.00
C. Advanced 90.00
D. Expert 100.00
2450.00 '.' N!!tworJ< Admlnil!!trator .' ". :,'. ··'c,:':·'.·· •. ' I' .'
'C A. Entry
• B. Intermediate 75.00
C.Advanced 90.00 ,.' D. Expert 100.00
2460;00 '.. .. Network Technician' ., .• ' .•.• " .. '. · . ",")c";: '>.,'
"','.".' A. Entry
I'·, •. ·· B. Intermediate
C.Advanced
"',. D. Expert 75.00
Int~rn~t_ ""lannlllg;l;:ra9' :.'
. '., ",' .. .,' . . ". "c'
& ()peratiQns .. ". ,', 2600 .. 00 :'. Mg!llt.lnter~etOperati();.{ \' , ... , ... , .....• </.< I"" .. '
. ...•.. ,'. 1. Team leader
,'" 2. Manager
'. 3. Sr.Manager
2610.00 . ' .... '" ." .. ll"It!!rnetIVVeb Afchitec~ ;,' ' <. · .' . ';': c; c; . ':.; A. Entry
1< B. Intermediate
'.' C.Advanced
r D. Expert
2,620.00 '.' ',,". '··c.lnt!!rrietIVV!!bEngin!!e( 'c ".', . ... ,.',.... .. "' .... ,.',
.·c A. Entry
Ic B. Intermediate
, C.Advanced
2630.00 , "WebApplicatiolls Progrilll1mer ., .. ' "c"',
A. Entry
-'\ B. Intermediate
C. Advanced
~. D. Expert
264Q.QO ... .. ... Wei) DeSigner .•.. . ......
, •. ' A. Entry
B. Intermediate
,~' C.Advanced
...
y A. Entry
........ B. Intermediate
C.Advanced
I"· ! A. Entry
I·..· B. Intermediate
I .' C.Advanced
26.70.00
I· •. ~,.·· ... A. Entry
I ...... B. Intermediate
I: .• {: C. Advanced
. operations 2800;00 .•... Pirector!Da~ CenterO~eratiQns , .........• ···./i ... ,. . .....•.•.....
_'--. No Variance
2810.00 ....
:: 1. Team Leader
...•. 2. Manager
\ 3. Sr.Manager
2820.00
:./ .. .. , ....... ......!> .......... .
Supervisor,Compi.lter Opimitions .... . .... ....•...• ............................ .'
.. 1. Team Leader
.~. 2. Manager
2830.00 . ··ComputerQperator ..... i· ... · :." ........ •..•.
A. Entry
B. Intermediate
C. Advanced
... : .. D. Expert
2840.00 . ·.Manager,CapacitYP'~nning ............ ................. : ,.'.<J •••
, .
... No Variance
2850.00 Managei',Production support ·:i·. ....................:. .. .. ... .... 1. Team Leader .... 2. Manager
2860.00 .....• productjoriSupportAnalyst
••
.... . ,' .•.. :, .......... . ,.': .
.... \. A. Entry
B. Intermediate
'.,. .. C.Advanced
"
D. Expert
• '. ...• ...•. .: ..• i" Manager,Telec~lllm~nication
TelecoOl.tnUlli.cations 3000.1l0 •.• <.... ....... .Qper~ti.ons .. ··
.......... } "i ...••..
....•.
.... : .... . ......... ."' . . 1. Team Leader
\. 2. Manager
3. Sr.Manager
3010.00 ... ' Jelecommunication.Engineer
.. B. Intermediate
C.Advanced
...... D. Expert
3020.00 Telecommunication TectlOjcian . ". . .... ,
A. Entry
.... B. Intermediate
C. Advanced
.. ..•...... ... .
Electronic C9mmerce 3200;0() Director,.Electro.,ic COllllnerce ". ,.' ... :.;
';. No Variance
3210.00 Manager,' ElectronicCorrimerC4! ...... . ' ." ..
i.J No Variance
3220.00 Elec.trol'lic Coi:pmerceA01llyst '. ....•. .. ........ .... ..; ....
I.··· A. Entry
... B. Intermediate
.... C.Advanced
3230.pO '. ':.' eDI' Specialist ". ... '" J ...... . ........ .,. ':' ...
I' A. Entry
> B. Intermediate
........ ; C. Advanced
.' ....
•••••••••••••••••••••
. .; .... . .... / ..
• <: ••• ;"
.'
BlJ$ines$in~~lIige.,(:e
••••• ~! 'IJ Svst~!lIS Man~gem~nt 340P,()().·· 1 .... ..p,ifector,O~~Wtlre~()us~ J< ". '.~.'. .,: ......
Ii 1. Team Leader
'.""~::' 2. Manager
.. ,
3. Sr. Manager
3410.00 M~nager~bataWa~ebol.lse ....... .< <.> .' ..... . ;" . ... (.: ...
::. No Variance
3420,00 . BusinesslntelligElilceAnalyst> ......•...•. . ' ... .; .................. : .. .... . ...
;t No Variance
3430.00 . : ..... ···DataVVareltol.lseAn~lyst. '. ;'. '.:" .\ .... , .... : ........ ' ;.:
".< A. Entry
'):.' B. Intermediate
.>:; C.Advanced
... D. Expert
3.440.00 .... DataWatehouse Administrato.r .. : ....••.•. ..•.... ••• ••• .'
.
i:. No Variance
3600;00 Maijager; DecisionSopport .. ..• .<:. . ....• .. '::. ': . : .:
;~. No Variance
3610;00 Decision Support SpeCIalist ....... .:. :.' .. ' I', .. : .. '
:. A. Entry
:;'.: B. Intermediate
.·:t C. Advanced
.\. D. Expert
3620,00 . '. DecisionSopport .AclministratoJ' '.' ........ ....•. :.~ . .. ).::; I··:' .• :'
). A. Entry
': B. Intermediate
...•. > C. Advanced
3800.00 '. Manager,'CRM Teclmology ::. ":. . .....
< No Variance
400P.00 .. ' Knowledge Engineer .:< •• I·::' .: .. : ... : .... : .. .: .•... :
.:.~ ..... No Variance
I;nterprl$e KeSOUrce .....
. :
•••••
' . , .', : :: Planni99 (ERj) 4~00.00 ;., ERP Tecuril,ead . ... .: .
f .. No Variance
4.210.00 . ERP Tea!1lMember :. ,
•••• :.c\:, •• :.: .' .; .. ';.' ,; ." No Variance
4220.00 ...... . ': :. ERPCol1fjgur4!f . .:: .r. .: . ..... '.:' : ... :
........ No Variance
4230.00 . . ERP Programmer/Analyst .:
... : A. Entry
:,: B. Intermediate
:. C. Advanced
D. Expert
4240.00 eRPSystems Support. Specialist > ..
No Variance
4250.00 ERP Systems Admini.sfrator . '. :.
'-~ No Variance
4600,00 'Ba~is!AI(!'T~pMicalC;:QIl~l-Ilt~mt ~ ; ~> .>. ~~ .' --
•• ~~~~ ci ~
:' No Variance
sourOlllgaod Vena~r " ~ ~ .•.• < ~ .~ ~~~u!·{;: .i .~~~~ ~~~.. ~ ~.~
.• t .; ~ ~ ~<¥Iationsbip ~ .~ •• ~~ .~ ~~~ ~
~~ ~.~ 'ri .. , .. .,,,,, CL t·; j;} i·;···· ·~.Managemt;tnt 4aOO~90 ,~~ .. ~.~~~ ~; ii~ ~ Offic;er •• .> •. '; '. ~~~'\~ '~.'~' ~~;,;..,
~.'~ .~ No Variance 150.00
4810.00 . ~ Marlilge(lJ p,ro~uJ'~n1enr~' ~ ~.~ . "; ~~~).~ .... ~ ~~ ~~~~~~~ . " ;'
••• No Variance 110.00
4820.00 ITP,rQ¢ur~J'i1elitSpeclali~t ~~ ~~.~.;~~.~~~ ... ' ~> 1'> ... ·,/ <.t ~~~~ .. ~.~ .
~~~ ... ~.~~ No Variance 75.00
5000~00 .. ~ ~",apager,WJ1ljof~~ICI~iori$hjp$ ~ ~~. ~ .. ~~ ; .~.;; .... ~~.. ~ .~~.~.
.~.; 1. Team Leader 80.00
. . . ~ 2. Manager 125.00
.~~~ .. ~.~ 3. Sr.Manager 150.00
5010.00 ~~~.Mariagel',()utsQurcillg CQntrac~ . ~ ~~".~.~~ .. ~ ~~~.~~~ .~~~.~. .: ~~~~~~~~~~~ I." .
~ . . . No Variance
5020.00 •.•. ~ ~.~~ ~ ~ Contrac~ Mallilger ~ .":,,~ ... ' ~~~v.' ;>: ~ ~~~ ~~.~~:'~~ ~ ... , .' ~~. ~' .. ~.~ .~.
I~ •• ·-No Variance
5040.00 Finilnce/A(lmiriistrationspecialjst .; ~; I':~~~ ~'.~ ~.' .~~ .. ~.~~~~~~ ~ ~.~~:~ <' --
I: A. Entry
~. ···~Z.; B. Intermediate
I ~~.. . C. Advanced
5200.00 ~~". ~~ ~.. ~~~ "'ectlOicaIAtMsor~. ~~~:: ... ~:' ~.~ .. ~~ .. ~ . :...-.
No Variance 125.00