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6To: From: CITY OF SOUTH MIAMI OFFICE OF THE CITY MANAGER INTER-OFFICE MEMORANDUM The Honorable Mayor & Members of the City Commission Hector Mirabile, Ph.D., City Manager South Miami hOd rOiP 2001 Date: July 3 I, 2012 Agenda Item No.: ~ SUBJECT: BACKGROUND: AMOUNT: ACCOUNT No.: DOCUMENTATION: A Resolution authorizing the City Manager to enter into a one (I) year contract with Immersive Solutions Corporation for professional services and software. The expenditures not to exceed $ 24,995 associated with this project, the expenditures will be charged to account No. 001-13 10-513-3450 (City Manager Other Contractual Service) relating to emergency operations software and services for the City of South Miami. The City of South Miami would like to have the resources available to provide the residents and business owners with cutting edge information in the event of an emergency that can impact their daily lives. It is essential that the city engages a firm that can provide all inclusive services related to emergency operations software and services in a timely, professional and with accurate results. Having this kind of cutting edge technology, the city administration is able to provide the residents and the general public peace of mind before, during and after a natural disaster, should it impact our city. The expenditures not to exceed $ 24,995 associated with this project will be charged to account No. 001-13 10-513-3450 (City Manager Other Contractual Service); with a balance of $ 73,006. A copy of the one (I) year contract with Immersive Solutions Corporation is attached and made part by reference. Not to exceed $ 24,995 001-1310-513-3450 Copy of the one (I) year contract with Immersive Solutions 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 RESOLUTION NO. _______ _ A Resolution relating to emergency operations software and services for the City of South Miami; authorizing the City Manager to enter into a one (I) year contract for professional services and software with Immersive Solutions Corporation. The expenditures not to exceed $ 24,995 associated with this project, the expenditures will be charged to account No. 001-1310-513-3450 (City Manager Other Contractual Service). WHEREAS, the City of South Miami would like to have the resources available to provide the residents and business owners with cutting edge information in the event of an emergency that can impact their daily lives; and WHEREAS, it is essential that the city engages a firm that can provide all inclusive services related to emergency operations software and services in a timely, professional and with accurate results. Having this kind of cutting edge technology, the city administration is able to provide the residents and the general public peace of mind before, during and after a natural disaster, should it impact our city. NOW THEREFORE BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF SOUTH MIAMI, FLORIDA Section 1. The Mayor and City Commission desire to enter into a one (1) year contract with Immersive Solutions Corporation; this firm can provide all inclusive services related to emergency operations software and services. Having this type of cutting edge technology will provide the residents and general public dependable and accurate information should the city be impacted with a natural disaster. The expenditures not to exceed $ 24,995 associated with this project will be charged to account No. 001-1310-513-3450 (City Manager Other Contractual Service); with a balance of $73,006. A copy of the one (1) year contract with Immersive Solutions Corporation is attached and made part by reference. Section 2. This resolution shall take effect immediately upon adoption. PASSED AND ADOPTED this __ day of ____ , 2012 ATTEST: APPROVED: 41 CITY CLERK MAYOR COMMISSION VOTE: 42 43 44 Mayor Stoddard: 45 READ AND APPROVED AS TO FORM, Vice Mayor Liebman: 46 LANGUAGE, LEGALITY AND Commissioner Newman: 47 EXECUTION THEREOF Commissioner Harris: 48 Commissioner Welsh: 49 50 CITY ATTORNEY SOFTWARE DEVELOPMENT, MAINTENANCE AND SUPPORT AGREEMENT This agreement ("Agreement") has been entered into on this _ day of , 2012 between the City of South Miami ("South Miami"), a city chartered under the laws of the State of Florida, whose address is 6130 Sunset Drive, South Miami, Florida 33143, and Immersive Solutions Corporation ("Developer"). WHEREAS Developer is in the business of creating, writing, licensing and developing software, and WHEREAS South Miami, desires to obtain certain databases as generated by ENCOMPASS from South Miami's data (the "Data"); to purchase a restricted license to that certain software capability known as ENCOMPASS ("the Software"); and to receive certain services and products developed by Developer, all of which is important to South Miami's provision of emergency operations center services to its citizens. NOW therefore South Miami and Developer (hereinafter referred to as "Parties") hereby agree, for good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, to the following obligations, terms and conditions. 1. DEVELOPER OBLIGATIONS. a. Developer shall sell to South Miami a perpetual, royalty free read only restricted license for ENCOMPASS, a software capability, as described in Exhibitl,such license shall include a license to a comprehensive and custom designed Common Operational Picture (COP) as defined in Exhibit 1 ;such license terms may be expanded to read/write through the terms of an annual service contract, as defined in Exhibit 3, the initial terms of which are incorporated in this Agreement as if originally written therein. b. Developer shall sell, as further defined in Section 3 below, services that include the use of a license for that software capability known as RDAC2, as described in Exhibit 2, for use with ENCOMPASS. c. The Developer shall offer one maintenance support and service contract for all of its software, as described in Exhibit 3, and South Miami shall purchase the Service Contract for the first year and it shall have the right to purchase the same contract for additional years of maintenance support and services for said software for the fee as set forth in Exhibit 6. d. Developer shall work with South Miami as a "Beta Customer." e. In conjunction with South Miami under the Developer's "Beta Customer" program, Developer shall use its best efforts and discretion during the term to 1 continue to develop its existing ENCOMPASS software and provide tools and planning services for Emergency Operations Center (EOC) planning and operational support; Disaster Response (DR) planning support; DR Map development; predictive models; informational data bases; and GIS predictive analysis for the Florida hurricane season, as it may decide is useful to South Miami's needs. ' f. Developer shall undertake to develop the aforementioned tools and provide all its services in a manner that will aid South Miami with emergency operations including the safety of citizens, management of city assets, access to new command and control software and processes, team deployment management to enhance clearance of transportation routes, improved communications, effective logistics, and flood surge analysis. 2. WORK PRODUCT STATUS. a. All data provided by South Miami, and all data bases resulting from manipulation by ENCOMPASS software, shall be and remain the exclusive property of South Miami which shall have the exclusive right to control the use of such data at all times. Developer shall have full access to all data to be manipulated by ENCOMP ASS and the resulting data output so it may use and manipUlate such data as it determines is required to provide the services requested by South Miami. b. All work performed hereunder by Developer and all work product of any work performed under this Agreement, whether in final form, draft form, or in only partially completed form, including all tools provided in Section 1 above, shall be for Developer'S sole benefit to allow completion of its obligations herein, except as specified in this Agreement. All of Developer's software code, products and intellectual property existing as of the date of this Agreement and as may be modified by work under this Agreement (Existing Developer Property) shall remain the sole, exclusive property of Developer and South Miami shall have no right, copyright, patent, title, interest, license or any other right thereto except as specified in this Agreement. Developer shall have the unfettered right to license any of its work product, including but not limited to the Software in final form or any document created to support the Software. In the event that South Miami ends its contractual arrangement with the Developer, the Developer will deliver all analytical work products to· South Miami in industry standard Shape File format and such other items, if any, that may be necessary so that South Miami will have the capability to continue to use Encompass for the purposes for which it was purchased. 3. PRODUCTS SOLD. Developer shall sell to South Miami, and South Miami shall purchase, the following products and services, effective the date of the latest Party's signature to this Agreement: a. pursuant to the license attached hereto as Exhibit 4, a perpetual, royalty free, read only restricted license to use ENCOMPASS; and b. pursuant to Exhibit 3 hereto, a one year Services Contract that includes use of a one year license to RDAC2, which license terms are defined in Exhibit 5 hereto. 2 c. any ongoing ENCOMPASS support shall be under such terms and conditions as agreed between the Parties as set forth in Exhibit 3. 4. DEVELOPER REMUNERATION. In return for the work performed for South Miami, Developer will be paid the amount, and according to the payment schedule, found in Exhibit 6 hereto, which constitutes the sole consideration due Developer under the terms of this Agreement. 5. DEVELOPER STATUS. Under this Agreement, Developer acknowledges it is not acting in the status of an employee or subsidiary of South Miami, but rather as an independent contractor. Developer further acknowledges it and its employees have no rights associated with any rights, status or privileges due South Miami's employees. Developer hereby waives any claim to South Miami employee status and any right to any benefit normally provided to South Miami's employees, except for rights specifically adopted by this Agreement. Developer is responsible for the payment of any and all taxes that arise from, or which may be associated with any work performed under, this Agreement. Developer acknowledges and agrees that Developer has no right, title, interest (beneficial or otherwise) or claim in the data resulting from data inputs from South Miami into ENCOMPASS. Developer shall be responsible for all applicable taxes, fees and duties required by all governmental jurisdictions. 6. DEVELOPER WARRANTIES. In recognition that South Miami is a "Beta Customer," Developer hereby warrants that: a. As provided to South Miami, the ENCOMPASS Software is free and clear of all viruses; b. Developer shall make its best workmanlike efforts to have RDAC2 and the ENCOMPASS Software perform the tasks as agreed with South Miami free of defect; c. that the Software is the result of a workmanlike effort at or better than industry standards existing at the time the work is performed, d. the ENCOMPASS and RDAC2 Software as provided by Developer is not subject to, or in violation of, any copyright, trademark of a third party or violation of any third-party U.S. intellectual property rights or trade secrets; e. Developer shall use its best endeavors to remedy any breach of warranty forthwith f. Developer makes no other warranties, including any warranty of merchantability for fitness for intended use. g. The Software will be free from material reproducible programming errors and defects in workmanship and materials, and will substantially conform to the Specifications in the Development Plan when maintained and operated in accordance with Developer's instructions. If material reproducible programming 3 errors are discovered during the warranty period, Developer's obligation shall be to promptly remedy them at no additional expense to South Miami 7. REMEDIES ON BREACH AND APPLICABLE LAW. In the case where injunctive or other equitable relief is required to assure compliance with the terms ofthis Agreement, South Miami agrees that money damages would not be a sufficient remedy to cure any such breach of this Agreement. In such circumstances, the Developer shall be entitled to equitable relief such as injunction and specific performance without a showing of irreparable harm or the insufficiency of a remedy of money damages, in addition to any other remedies available at law or at equity. Developer also hereby irrevocably and unconditionally consents to submit to the exclusive jurisdiction of the courts located in Florida for any legal proceedings arising out of or relating to this Agreement and the transactions contemplated hereby. The laws of Florida shall apply to any action based on this Agreement without regard to principles of conflict of laws. Venue as to all matters arising out ofthis Agreement shall be in Miami-Dade County, Florida. 8. ARBITRATION. Except for issues of injunctive relief, any controversy or claim arising out of or in relation to this Agreement, or to the breach of it, shall be settled by arbitration in accordance with the Florida International Commercial Arbitration Act. The venue shall be South Miami in Florida. The arbiter shall be jointly agreed upon by the Parties. Judgment upon the award rendered by an arbitrator may be entered into any court having jurisdiction of the matter. Each party shall bear its own attorneys' fees, costs and expenses in connection with the dispute or controversy. The arbitrator shall have no power or authority to render an award for damages, or other remedies, not specifically provided for in this Agreement nor shall th~ arbitrator have any power or authority to address any issue or matter that is not specifically addressed in this Agreement. 9. MISCELLANEOUS PROVISIONS. a. No failure or delay by the Parties in exercising any right, power or privilege hereunder will operate as a waiver thereof, nor will any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any right, power or privilege hereunder. b. If any term or provision of this Agreement, or the application thereof to any person or circumstances, shall to any extent be invalid or unenforceable, each Party agrees to forthwith execute an agreement with terms identical to the remainder of this Agreement effective as of the effective dates of this Agreement. c. This Agreement contains the entire and only agreement between the Parties and any oral statements or representations or prior written matter with respect thereto not contained herein shall have no force and effect. 10. NON ASSIGNMENT. Developer may not assign this Agreement without the written consent of South Miami. 4 11. TERM. The work performed as part of the Beta Customer program may terminate, in Developer's discretion, one year after the effective date of this Agreement but only if the Developer has delivered a program that will provide South Miami with a functional COP capable of providing, at a minimum, EOC planning and operational support; DR planning support; DR Map development; predictive models; informational data bases; and GIS predictive analysis for the Florida hurricane season, all of which will provide for managing the life cycle of a disaster as defined in Exhibit1 12. INFRINGEMENT INDEMNIFICATION. Developer shall indemnify, defend, and hold South Miami harmless from all damages, costs, and liability ("Damages") arising or stemming from the use or operation of the licensed Software if Damages result or stem from a claim of infringement of third-party U.S. intellectual property rights or trade secrets asserted against South Miami or any South Miami Licensee with respect to any Software ("IP Claim). South Miami may, at its sole option: (i) procure for a Licensee, at Developer's expense, the right to continue using the Software; (ii) require Developer at Developer's sole expense, to replace or modify the Software to be non-infringing without material decrease in functionality. To the extent any material used by Developer contains matter proprietary to a third party, Developer shall obtain a license from the owner permitting the use of such matter and granting Developer the right to sub-license its use to South Miami. 13. NOTICE OF BREACH. Developer shall give notice to the Licensor as soon as it is reasonably able upon becoming aware of any breach of warranty, representation or undertaking. Developer agrees to give all assistance to South Miami or South Miami's Licensee as may be reasonably necessary. Should there be an identified actual material breach of this Agreement, the non-breaching party shall provide notification in writing and allow a 30 day cure period to allow any material breach to be remedied. If so remedied, the Agreement shall continue as if no breach occurred. 14. WRITTEN AGREEMENT. No representations or statements of any kind made by either party that are not expressly stated herein or in any written amendment hereto shall be binding on such Party. The Parties agree that this Agreement and all of its Exhibits, shall constitute the complete and exclusive statement of the Agreement between them, and shall supersede all prior or contemporaneous proposals, oral or written, and all other communications between them relating to the subject matter hereof. The Whereas Clauses written above are made a part of this Agreement as if written in the body herein. SEEN AND AGRED THIS ___ DAY OF AUGUST, 2012. IMMERSIVE SOLUTIONS CORPORA nON CITY OF SOUTH MIAMI 5 BY: ______________________ _ BY: ____________ _ TITLE: TITLE: 6 EXHIBIT 1 ENCOMPASS SOFTWARE DEFINED Encompass is a User Define Operational Picture (UDOP) solutions for any Emergency Operations Center. Encompass provides an economical capability to create an operational picture and display the "Ground Truth" before, during and after a disaster. Encompass integrates relevant information and displays operational status, information requirements, disaster response plans, with a geospatial view of the area of interest. Encompass key functionality shall include: • Portable virtual Emergency Operations Center (software component only) • Management capability for events, incident and requests for help • Tracking and management capability for resources and tasks • Information sharing for incident management team members • Financial expenditure tracking pre, during and post-incident for enhanced reimbursement • Incident Action Plan Development and vetting Standard Operating Procedures capability • Incident activities documentation for post-event analysis and reporting (NIMS) • Information Requirements, Events and Assets geospatially presented and viewed 7 EXHIBIT 2 RDAC2 DEFINED The Rapid Dynamic Analytical Capability's (RDACTM) Geospatial solution is a dynamic, high-speed analytical application capable of performing rapid, real-time, geospatial data analysis. RDACTM can provide critical analysis in via stand-alone or distributed and scalable geospatial architectures. RDAC is adaptable to most industry verticals .. RDAC helps organizations develop predictive analysis based on events. Whether determining a flood surge effect, optimal assets and personnel staging areas, or the effects of an event on homes, RDAC will help to develop the operational picture. The RDAC application is model agnostic, working with almost any government or commercial model. It will also publish maps or data to a webpage, smart phone, tablet computer, or other GIS software package. RDAC key functionality includes: • Develop a table top training simulations using real regional information • Print and develop maps of all types and sizes • Publish GIS layers to an Operational Picture • Aggregate models into a common view • Integrate live sensor feeds from cameras, GPS, or any IP addressable sensor • Access tens or hundreds of desperate data sources • Easily work with your data with drag and drop functionality 8 EXHIBIT 3 ANNUAL SOFTWARE DEVELOPMENT, SERVICE, MAITENANCE AND SUPPORT AGREEMENT WHEREAS Immersive Solutions Corporation ("Developer") is in the business of providing services associated with its software and other areas of work, and WHEREAS the City of South Miami, 6130 Sunset Drive, South Miami, Florida 33143, a city chartered under the laws of the State of Florida, ("South Miami") (collectively with Developer, the "Parties") desires to obtain certain services to supplement the Agreement entered into with Developer of even date with such associated services as defined herein. NOW therefore the Parties hereby agree, for good and valuable consideration the receipt and sufficiency of which is hereby acknowledged, to the following obligations, terms and conditions. 1. DEVELOPER SERVICES Developer shall perform the following basic services pursuant to its best judgment and under those terms and conditions that it determines best complement and supplement the software as provided to South Miami, to the reasonable satisfaction of South Miami's stated objectives. • Monitor hurricane season, download and input into the program all available storm data from credible sources such as NOAA and update storm models • Develop prediction models for hurricane season • Develop flood prediction models • Provide basic off-site GIS support for city EOC; for example the development of prediction maps and models from ISC facilities. • Develop an offline Common Operating Picture capability • Integrate Encompass with Miami Dade County Web EOC implementation • Create EOC specific GIS layers II. FURTHER DEVELOPER ACTIVITIES In addition to the services in Section I above, Developer shall execute the following tasks: • Provide a copy of Encompass to manage the South Miami EOC • Lease a copy of RDAC2 during service period for use with the services which lease shall be renewable at a cost as set forth in Exhibit 6 • Create an electronic, department based task oriented Disaster Response Plan (DRP)Survey the city personnel, including the City Manager, to determine its view of Critical Assets, Information Requirements, and Event Categories 9 • Facilitate the HSIP Freedom database access request • Integrate City GIS data with EOC operations • Integrate weather feeds from NOAA • In conjunction with South Miami, help and support the implementation of a portable EOC capability • Integrate all relevant software III. COOPERATION The Parties shall cooperate to allow implementation of the above tasks, including South Miami's providing all required information and resources, including but not limited to data, city personnel availability and equipment and building standards for proper task implementation. All services shall be provided in accordance with Developer's best judgment and to South Miami's satisfaction. IV. FURTHER RESOURCE AVAILABILITY South Miami shall be responsible for providing conditions and resources objectively necessary for performance of this Agreement, including but not limited to personnel and equipment should any task or project implementation require resources in addition to the cost of services outlined in Exhibit 6 .. V. WRITTEN DELIVERABLES Developer shall deliver all written materials and electronic deliverables in useable format and in a timely manner. SEEN AND AGRED THIS ___ DAY OF AUGUST, 2012. IMMERSIVE SOLUTIONS CORPORATION CITY OF SOUTH MIAMI BY: __________________________ ___ BY: ______________ _ TITLE: TITLE: 10 EXHIBIT 4 ENCOMP ASS END USER LICENSE AGREEMENT End User License Agreement PLEASE READ THIS END USER LICENSE AGREEMENT ("EULA") CAREFULL Y BEFORE USING THIS SOFTWARE FROM IMMERSIVE SOLUTIONS CORPORATION (HEARAFTER, "WE," "US," "OUR" OR "ISC") BY DOWNLOADING, INSTALLING OR USING ISC'S SOFTWARE, INCLUDING ANY UPDATE, IMPROVEMENT OR NEW VERSION, YOU ACKNOWLEDGE AND AGREE THAT YOU, INCLUDING ANYONE OR ANY ENTITY ON WHOSE BEHALF YOU ARE ,ACTING, ACCEPT AND ARE BOUND BY THE TERMS OF THIS LICENSE. YOU AGREE AND CONSENT THAT THIS AGREEMENT IS ENFORCEABLE LIKE ANY WRITTEN NEGOTIATED AGREEMENT SIGNED BY YOU OR ANY PERSON OR ENTITY ON WHOSE BEHALF YOU ARE ACTING. YOU FURTHER AGREE THAT THIS AGREEMENT IS ENFORCEABLE AGAINST YOU AND ANY PERSON OR ENTITY THAT OBTAINED THE SOFTWARE OR ON WHOSE BEHALF IT IS USED THROUGH YOU ORANY OF YOUR ASSIGNS OR DESIGNEES. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT INSTALL, DOWNLOAD NOR USE THIS SOFTWARE~ AND IF THE ISC SOFTWARE WAS ACCESSED ELECTRONICALL Y, CLICK "DISAGREEIDECLINE". NOW, THEREFORE, for good and valuable consideration given pursuant to the terms, conditions and covenants contained herein, and in consideration for the foregoing recitals, ISC and YOU as Licensee hereby agree as follows: 1. DEFINITIONS. "Product" means the SOFTWARE, in particular, any release, version or upgrade ofISC'S ENCOMP ASSTM software and any and all documentation delivered in connection therewith. Particular releases, versions or upgrades of ENCOMPASS may be specified in the applicable SOFTWARE sale or lease agreement entered into with a particular Licensee. 2. PRODUCT LICENSE GRANT. 2.1 Evaluation License Grant. If you are accessing the Product for evaluation purposes, then subject to the terms and restrictions set forth in this EULA and the Agreement, we grant to you a non-exclusive, non-transferable, limited, perpetual and revocable license for the Product, in object code form only, for up to three authorized users to use the Product internally for the sole purpose of evaluating its capabilities and considering a potential purchase of a Commercial Product License. This License will terminate automatically thirty (30) days after the Effective Date unless ISC otherwise agrees in writing. 2.2 Commercial License Grant. Subject to the terms and restrictions set forth in this EULA and the Agreement, including your payment in full of all applicable license fees, we grant to you a non-exclusive, non-transferable, non-assignable, perpetual, revocable (in case of breach), license for the Product, in object code form only to: (i) permit your use of the Product by as many of your authorized users or on as many of your servers for which you have purchased or obtained rights for you or your entity under the Agreement (ii) use the Product for your organization's internal purposes (including use by your third-party consultants who must, as a condition to their use under this Agreement, agree to be bound by the terms and conditions of this Agreement); and (iii) make up to one copy of the Product for archival or disaster recovery purposes only. 2.3 Support Services. No support services are provided by ISC under this agreement. Support services may, however, be provided under separate written agreement with the payment of a yearly maintenance fee. 2.4 Audit. ISC shall have the right to gain access to, examine and audit, during standard business hours upon at least five (5) business days prior written notice to Licensee, all locations, servers, computers, records, accounts and other information granted by the Licensee and/or any authorized users as may be necessary for ISC, in its sole discretion, to examine for purposes of determining whether Licensee is in compliance with the terms and conditions ofthis EULA including, but not limited to, whether Licensee is in compliance with the scope and number of licenses grantep: under this EULA. Licensee, once found to be in violation of this End User License Agreement shall at its expense cooperate and provide all information reasonably requested by ISC in the course of any audit conducted hereunder. If South Miami shall not provide such access, necessary to determine such compliance, it shall provide an independent contractor of its choosing to make any determinations required in this section. 2.5 Further Agreement. Each sale or lease of additional SOFTWARE may be accompanied by a further written agreement specifying additional terms and conditions, including payment terms, of SOFTWARE use. Such further written agreement shall be incorporated by reference in toto into this Agreement. In case any term of such further written agreement may conflict with the terms of this Agreement, the terms of the further written agreement shall prevail. In all cases where the Licensee is an entity created by operation of law, as opposed to a natural person, the Licensee agrees, and shall ensure, that all its officers, directors, third party professionals, employees, contractors, agents and similar individuals shall be bound by, and shall adhere to, all the terms of this Agreement. 3. PRODUCT LICENSE RESTRICTIONS. 3.1 Prohibited Purpose. Aside from such uses as permitted and contemplated for Licensee's own use herein, and situations in which the Developer has breached its agreement to provide maintenance, or otherwise fails to provide maintenance and/or support to Licensee for the Product, Licensee is prohibited from using the Product as a basis to create or develop or contribute to the creation or development of any standalone software program for distribution that incorporates any portion of the Product or that makes direct function calls to or operation of which is otherwise dependent upon any portion of the Product. Aside from such uses as permitted and contemplated for Licensee own use herein, Licensee shall not create or develop or contribute to the creation or development of any program or suite of programs functionally similar to the Product unless independently developed by Licensee without access, or reference, to the Product. Notwithstanding the foregoing, the terms of any third party licenses that govern certain open source components of the Software govern the use of those components as separate from the Software. 3.2 Restrictions. Licensee agrees, except as provided in section 3.1 above, not to directly or indirectly (i) modify or create any derivative works of the Product, including translation and localization; (ii) copy or reproduce the Product, in any manner, other than as expressly permitted under this EULA; (iii) decompile, disassemble, decompress, reverse engineer, or otherwise attempt to derive the source code for the Product; (iv) redistribute, encumber, sell, rent, lease, sublicense or otherwise transfer rights to the Product; (v) use the Product without a current fully paid license and if the license is not current then the Product must be deleted from all your systems; or (vi) allow any person or entity to commit any of the actions described in this paragraph. 3.3 Required Actions. Promptly upon notice or knowledge of any prohibited or unauthorized access or use under this Agreement, Licensee will take all necessary measures to promptly terminate the prohibited or unauthorized access or use and provide notice thereof to ISC. 3.4 Personnel Restrictions. Licensee shall be responsible for ensuring that its employees, agents, corisultants and anyone or any entity acting on its behalf comply with the terms and conditions of this EULA, and shall be responsible for the failure of such employees, agents or consultants to abide hereby. 3.5 Further Restrictions. Irrespective of any other provision herein, this license is royalty free and perpetual for· the City of South Miami only, subject to the restrictions herein. It is a read only license. This license shall transform into a read/write license only during such time as an associated, fully paid services contract is in full force and effect with ISC. Such license shall include all uses by ISC to permit it to execute the services ISC has agreed to provide. The provisions of this section shall supersede any other provision of this EULA and any conflicting terms shall be resolved in accordance with the intent of this section. 4. PROPRIETARY RIGHTS/CONFIDENTIALITY PROTECTION. 4.1 Rights and Limitations. ISC retains all intellectual property rights in the Product and ISC confidential information, including without limitation, all derivative works thereto. You agree to retain all proprietary marks, legends, patent and copyright notices that appear on the Product and the ISC confidential information delivered to you and all partial copies thereof. You may not copy or otherwise use the Product and any related documentation, in whole or in part, except as expressly permitted in this Agreement. You recognize that the Product contains certain confidential information, and you must reasonably protect the confidential information contained in the Product and provide at least the same safeguards afforded your own confidential information, but in no event, shall you apply less than a reasonable standard of care to protect the confidentiality of our confidential information. Use of any third party's intellectual property or software product(s) or other information, that is not required for the operation of the Product, shall be governed by a separate license agreement between you and such third party(s) but ifit is contemplated as being used with the Product provided by the Developer, the third party license shall allow for its use in conjunction with the Product. 4.2 Consents. Licensee shall be solely responsible for obtaining any and all required consents and/or rights from third parties associated with any information and/or content (collectively, "Content") derived through the use of the Product and shall comply with any conditions, restrictions and/or limitations imposed thereon in connection with the downloading and use of such Content, unless the derivation is contemplated as necessary to the intended or anticipated use of the Product. In the event of the failure of Licensee to comply with the provisions of this subsection, ISC shall have the right to terminate this Agreement without liability on the part ofISC. Nothing in this Agreement shall be deemed to create any duty on the part of ISC to review and/or monitor Licensee's use of the Product to determine if a violation has occurred. ISC'S action or inaction under this Agreement shall not constitute an approval of any of Licensee's, or any its employees' or other users', activities or use of the Product or any Content derived there from. 5. TERM AND TERMINATION. 5.1 Term. The term ofthis EULA shall commence on the Effective Date which shall be the date when the last party executes this Agreement and shall remain perpetually in effect, in each case unless earlier terminated in accordance with Section 5.2 below. In all cases and irrespective of any other agreement, the Effective Date commence no later than the date you first install the Product or cause it to be installed on any computer or server. 5.2 Termination. The license to use the Product shall immediately terminate upon expiration or termination of this EULA or any agreement under which this License was obtained. This Agreement and/or the licenses granted hereunder, as applicable, will terminate automatically based on a material breach by Licensee. Should there be an identified actual material breach of this Agreement, ISC will provide notification in writing and allow a 30 day cure period to allow any material breach to be remedied. If so remedied, this License continue as if no breach occurred. Upon termination for any reason, you agree that you will cease to use the Product and destroy or return to us all copies of the Product and related documentation in accordance with any other applicable law, code or regulation. Sections 2.3 and 3 through 13 shall survive termination of this EULA. 6. LIMITED WARRANTY. NO WARRANTIES WHATSOEVER ARE PROVIDED BY ISC UNDER THIS EULA AND ISC HEREBY DISCLAIMS ALL WARRANTIES NOT EXPRESSLY SET FORTH IN THIS AGREEMENT OR ATTACHMENTS THERETO, , INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS AND NONINFRINGEMENT FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE PRODUCTS. USER ACKNOWLEDGED THAT ENCOMPASS IS IN DEVELOPMJ;:NT, ALL RISKS THEREFROM USER HEREBY ACCEPTS. 7. LIMITATION OF LIABILITY. ISC SHALL HAVE NO LIABILITY UNDER THIS EULA TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER FOR ANY REASON, INCLUDING, WITHOUT LIMITATION, REGARDING THE RESULTS AND/OR PERFORMANCE OF THE PRODUCT, LOSS OF REVENUE OR PROFIT, LOST OR DAMAGED DATA OR OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE, OR FOR CLAIMS BY A THIRD PARTY. THE FOREGOING LIMITATION DOES NOT, HOWEVER, AFFECT OR ALTER THE EFFECTIVENESS OF ANY WARRANTIES GRANTED TO YOU UNDER THE AGREEMENT. 8. INDEMNIFICATION FOR CERTAIN VIOLATIONS. LICENSEE SHALL DEFEND, INDEMNIFY AND HOLD HARMLESS ISC AGAINST ANY PROCEEDING AND ASSOCIATED COSTS FROM A THIRD PARTY BASED UPON ITS BREACH OF ANY OF THE TERMS AND CONDITIONS IN THIS AGREEMENT, PROVIDED THAT (A) ISC SHALL NOTIFY LICENSEE IN WRITING OF ANY CLAIM MADE AGAINST IT PROMPTLY AFTER IT HAS BEEN MADE, (B) ISC SHALL HAVE EXCLUSIVE CONTROL OVER THE DEFENSE AND SETTLEMENT OF THE PROCEEDING, (C) LICENSEE SHALL PROVIDE SUCH ASSISTANCE IN DEFENSE OF THE PROCEEDING AS ISC MAY REASONABLY REQUEST, AT LICENSEE'S REASONABLE EXPENSE, AND (D) ISC SHALL COMPL Y WITH ANY SETTLEMENT OR COURT ORDER MADE IN CONNECTION WITH THE PROCEEDING. 9. EXPORT. Licensee shall not export or transmit the Product directly or indirectly, to any countries where such export is restricted under law or in any manner that would violate United States laws and regulations as shall from time to time govern the license and delivery of technology abroad by persons subject to the jurisdiction of the United States, including the Export Administration Act of 1979, as amended, and any export administration regulations issued thereafter. 10. U.S. GOVERNMENT RESTRICTED RIGHTS. If the Product has been supplied to the U.S. Government, the Product is classified as "restricted computer software" as defined in clause 52.227 -19 of the Federal Acquisition Regulations (or any successor regulations) (the "FAR"). The U.S. Government's rights in the Product are as provided in clause 52.227-19 of the FAR in addition to any other restrictions under the terms by which the Software has been provided. 11. GENERAL. This Agreement may not be assigned by you without our prior written consent. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, you agree to promptly execute a new Agreement to be effective under the same term as this Agreement, but without the invalid or unenforceable clauses. No waiver of any right under this EULA by either party shall be effective unless given in writing by that party. No waiver of any right by either party shall be deemed to be a waiver of any other right arising under this EULA. This Agreement does not establish the relationship of partnership, joint venture, franchise or principal and agent among the parties, and neither party shall have any authority to incur obligations or take other actions on behalf of the other party. This Agreement shall be interpreted and construed in accordance with the Copyright laws of the United States and the internal laws of the Commonwealth of Virginia, without regard to the conflicts of law principles thereof, and any action brought in relation to this Agreement shall be brought in a Federal or state court in the State of Florida and venue shall be in Miami-Dade County, Florida. ISC and Licensee hereby irrevocably consent to the jurisdiction of such courts, and both parties hereby waiving any claim or defense that such forum is not convenient or proper. Each party hereby consents to service of process by any means authorized by Virginia law (other than by publication). Each party waives any right to trial by jury with respect to any dispute, suit, action or proceeding arising out of or relating to this Agreement or otherwise relating to the relationship of the parties, whether in contract, tort or otherwise. In no event will this Agreement be governed by and the parties explicitly agree to opt out of the Uniform Computer Information Transactions Act. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to this Agreement. 12. THIRD PARTY SOFTWARE AND ADDITIONAL TERMS AND CONDITIONS. The Licensed Software contains certain third party software. Certain additional terms and conditions and notices with respect to portions of the Licensed Software are located at ENCOMP ASSTM Software Noti.ce and/or Additional Terms and Conditions (collectively, the "Additional Terms"). Additionally, the Licensed Software is accompanied by certain third party software (collectively, the "Separate Software") that is licensed to you under separate terms and conditions by the respective licensors of such software. The Separate Software and terms and conditions applicable to it are described at ENCOMP ASSTM Software Notice and/or Additional Terms and Conditions. In the event of a conflict between the Additional Terms and this Agreement, this Agreement shall govern. 13. ENTIRE AGREEMENT. You agree that this EULA is the complete and exclusive agreement between you and us, and that it supersedes any proposal, discussions or prior agreement or license, oral or written, and any other communication relating to the subject matter hereof. We are not bound by any provision of any purchase order, receipt, acceptance, confirmation, correspondence or otherwise, unless we specifically agree to the provision in writing. EXHIBIT 5 RDAC2 END USER LICENSE End User License Agreement PLEASE READ THIS END USER LICENSE AGREEMENT ("EULA") CAREFULL Y BEFORE USING THIS SOFTWARE FROM IMMERSIVE SOLUTIONS CORPORATION (HEARAFTER, "WE," "US," "OUR" OR "ISC") BY DOWNLOADING, INSTALLING OR USING ISC'S SOFTWARE, INCLUDING ANY UPDATE, IMPROVEMENT OR NEW VERSION, YOU ACKNOWLEDGE AND AGREE THAT YOU, INCLUDING ANYONE OR ANY ENTITY ON WHOSE BEHALF YOU ARE ACTING, ACCEPT AND ARE BOUND BY THE TERMS OF TH.IS LICENSE. YOU AGREE AND CONSENT THAT THIS AGREEMENT IS ENFORCEABLE LIKE ANY WRITTEN NEGOTIATED AGREEMENT SIGNED BY YOU OR ANY PERSON OR ENTITY ON WHOSE BEHALF YOU ARE ACTING. YOU FURTHER AGREE THAT THIS AGREEMENT IS ENFORCEABLE AGAINST YOU AND ANY PERSON OR ENTITY THAT OBTAINED THE SOFTWARE OR ON WHOSE BEHALF IT IS USED THROUGH YOU OR ANY OF YOUR ASSIGNS OR DESIGNEES. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT INSTALL, DOWNLOAD NOR USE THIS SOFTWARE, AND IF THE ISC SOFTWARE WAS ACCESSED ELECTRONICALLY, . CLICK "DISAGREE/DECLINE". NOW, THEREFORE, for good and valuable consideration given pursuant to the tenns, conditions and covenants contained herein, and in consideration for the foregoing recitals, ISC and YOU as Licensee hereby agree as follows: 1. DEFINITIONS. "Product" means SOFTWARE, in particular RDAC-ETM, RDACgTM or RDAC2™ or any release, version or upgrade, as applicable and any and all documentation delivered in connection therewith. 2. PRODUCT LICENSE GRANT. 2.1 Evaluation License Grant. If you are accessing the Product for evaluation purposes, then subject to the tenns and restrictions set forth in this EULA and the Agreement, we grant to you a non-exclusive, non-transferable, limited, and revocable license for the Product, in object code form only, for up to three authorized users to use the Product internally for the sole purpose of evaluating its capabilities and considering a potential purchase of a Commercial Product License. This License will terminate automatically thirty (30) days after the Effective Date unless ISC otherwise agrees in writing. 2.2 Commercial License Grant. Subject to the terms and restrictions set forth in this EULA and the Agreement, including your payment in full of all applicable license fees, we grant to you a non-exclusive, non-transferable, non-assignable, perpetual, revocable (in case of breach), license for the Product, in object code form only to: (i) permit your use of the Product by as many of your authorized users or on as many of your servers for which you have purchased or obtained rights for you or your entity under the Agreement; (ii) use the Product for your organization's internal purposes (including use by your third-party consultants who must, as a condition to their use under this Agreement, agree to be bound by the terms and conditions of this Agreement); and (iii) make up to one copy of the Product for archival or disaster recovery purposes only. 2.3 Support Services. No support services are provided by ISC under this Agreement. Support services may, however, be provided under separate written agreement with the payment of a yearly maintenance fee. 2.4 Audit. Subject to applicable legal restrictions on Licensee, ISC shall have the right to gain access to, examine and audit, during standard business hours upon at least five (5) business days prior written notice to Licensee, all locations, servers, computers, records, accounts and other information of Licensee and/or any authorized users as may be necessary for ISC, in its sole discretion, to examine for purposes of determining whether Licensee is in compliance with the terms and conditions of this EULA including, but not limited to, whether Licensee is in compliance with the scope and number of licenses granted under this EULA. Licensee, once found to be in violation of this End User License Agreement shall at its expense cooperate and provide all information reasonably requested by ISC in the course of any audit conducted hereunder. If Licensee shall not provide such access, necessary to determine such compliance, it shall provide an independent contractor of its choosing to make any determinations required in this section. 3. PRODUCT LICENSE RESTRICTIONS. 3.1 Prohibited Purpose. Aside from such uses as permitted and contemplated to Licensee for its own use herein, Licensee is prohibited from using the Product as a basis to create or develop or contribute to the creation or development of any standalone software program for distribution that incorporates any portion of the Product or that makes direct function calls to or operation of which is otherwise dependent upon any portion of the Product. Aside from any product developed pursuant to Agreement with Licensor, Licensee shall not create or develop or contribute to the creation or development of any program or suite of programs functionally similar to the Product unless independently developed by Licensee without access, or reference, to the Product. Notwithstanding the foregoing, the terms of any third party licenses that govern certain open source components of the Software govern the use of those components as separate from the Software. 3.2 Restrictions. Licensee agrees not to directly or indirectly, except as provided in section 3.1 above, (i) modify or create any derivative works of the Product, including translation and localization; (ii) copy or reproduce the Product, in any manner, other than as expressly permitted under this EULA; (iii) decompile, disassemble, decompress, reverse engineer, or otherwise attempt to derive the source code for the Product; (iv) redistribute, encumber, sell, rent, lease, sublicense or otherwise transfer rights to the Product; (v) use the Product without a current fully paid license and if the license is not current then the Product must be deleted from all your systems; or (vi) allow any person or entity to commit any of the action's described in this paragraph. ' 3.3 Required Actions. Promptly upon notice or knowledge of any prohibited or unauthorized access or use under this Agreement, Licensee will take all necessary measures to promptly terminate the prohibited or unauthorized access or use and provide notice thereof to ISC. 3.4 Personnel Restrictions. Licensee shall be responsible for ensuring that its employees, agents, consultants and anyone or any entity acting on its behalf comply with the terms and conditions of this EULA, and shall be responsible for the failure of such employees, agents or consultants to abide hereby. 3.5 Specific Restrictions. Irrespective of any other provision herein, this license is for use only in association with services to be provided to The City of South Miami by ISC. Such license shall run solely to ISC to permit execution of the services ISC has agreed to provide. This license shall expire when such agreement expires, normally at the end of one year unless the City purchases a subsequent license and/or software and/or contract for service and support. The provisions of this section shall supersede any other provision of this EULA and any conflicting terms shall be resolved in accordance with the intent of this section. 4. PROPRIETARY RIGHTS/CONFIDENTIALITY PROTECTION. 4.1 Rights and Limitations. ISC retains all intellectual property rights in the Product and ISC confidential information, including without limitation, all derivative works thereto. You agree to retain all proprietary marks, legends, patent and copyright notices that appear on the Product and the ISC confidential information delivered to you and all partial copies thereof. You may not copy or otherwise use the Product and any related documentation, in whole or in part, except as expressly permitted in this Agreement. You recognize that the Product contains certain confidential information, and you must reasonably protect the confidential information contained in the Product and provide at least the same safeguards afforded your own confidential information, but in no event, shall you apply less than a reasonable standard of care to protect the confidentiality of our confidential information. Use of any third party's intellectual property or software product(s) or other information, that is not required for the operation of the Product, shall be governed by a separate license agreement between you and such third party(s). 4.2 Consents. Licensee shall be solely responsible for obtaining any and all required consents and/or rights from third parties associated with any information and/or content (collectively, "Content") derived through the use of the Product and shall comply with any conditions, restrictions and/or limitations imposed thereon in connection with the downloading and use of such Content, unless the derivation is contemplated as necessary to the intended or anticipated use of the Product. In the event of the failure of Licensee to comply with the provisions of this subsection, ISC shall have the right to terminate this Agreement without liability on the part of ISC. Nothing in this Agreement shall be deemed to create any duty on the part ofISC to review and/or monitor Licensee's use of the Product to determine if a violation has occurred. ISC'S action or inaction under this Agreement shall not constitute an approval of any of Licensee's; or any its employees' or other users', activities or use of the Product or any Content derived there from. 5. TERM AND TERMINATION. 5.1 Term. The term of this EULA shall commence on the Effective Date which is the date on which the agreement is signed by both Parties and shall remain in effect, in the case of a Commercial paid license, in perpetuity, in each case unless earlier terminated in accordance with Section 5.2 below. In all cases and irrespective of any other agreement, the Effective Date commence no later than the date you first install the Product, or cause it to be installed on any computer or server. 5.2 Termination. The license to use the Product shall immediately terminate upon expiration or termination of this EULA or any agreement under which this License was obtained. This Agreement and/or the licenses granted hereunder, as applicable, will terminate automatically based on a material breach by Licensee. Should there be an identified actual material breach of this Agreement, ISC will provide notification in writing and allow a 30 day cure period. ISC may, in its discretion, grant any additional "cure" period to allow any material breach to be remedied. If so remedied following the additional cure period, this License shall become effective again in the discretion ofISC. Upon termination for any reason, you agree that you will cease to use the Product and destroy or return to us all copies of the Product and related documentation in accordance with any other applicable law, code or regulation. Sections 2.3 and 3 through 13 shall survive termination of this EULA. 6. LIMITED WARRANTY. NO WARRANTIES WHATSOEVER ARE PROVIDED BY ISC UNDER THIS EULA AND ISC HEREBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS AND NONINFRINGEMENT FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE PRODUCTS UNLESS EXPRESSLY SET FORTH IN THIS AGREEMENT OR ATTACHMENTS THERETO,. 7. LIMITATION OF LIABILITY. ISC SHALL HAVE NO LIABILITY UNDER THIS EULA TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER FOR ANY REASON, INCLUDING, WITHOUT LIMITATION, REGARDING THE RESULTS AND/OR PERFORMANCE OF THE PRODUCT, LOSS OF REVENUE OR PROFIT, LOST OR DAMAGED DATA OR OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE, OR FOR CLAIMS BY A THIRD PARTY. THE FOREGOING LIMITATION DOES NOT, HOWEVER, AFFECT OR ALTER THE EFFECTIVENESS OF ANY WARRANTIES GRANTED TO YOU UNDER THE AGREEMENT. 8. INDEMNIFICATION FOR CERTAIN VIOLATIONS. LICENSEE SHALL DEFEND, INDEMNIFY AND HOLD HARMLESS ISC AGAINST ANY PROCEEDING AND ASSOCIATED COSTS FROM A THIRD PARTY BASED UPON LICENSEE'S BREACH OF ANY OF THE TERMS AND CONDITIONS IN THIS AGREEMENT, PROVIDED THAT (A) ISC SHALL NOTIFY LICENSEE IN WRITING OF ANY CLAIM MADE BY A THIRD PARTY AGAINST IT PROMPTLY AFTER IT HAS BEEN MADE, (B) ISC SHALL HAVE EXCLUSIVE CONTROL OVER THE DEFENSE AND SETTLEMENT OF THE PROCEEDING, (C) LICENSEE SHALL PROVIDE SUCH ASSISTANCE IN DEFENSE OF THE PROCEEDING AS ISC MAY REASONABLY REQUEST, AT LICENSEE'S REASONABLE EXPENSE, AND (D) ISC SHALL COMPLY WITH ANY SETTLEMENT OR COURT ORDER MADE IN CONNECTION WITH THE PROCEEDING. 9. EXPORT. Licensee shall not export or transmit the Product directly or indirectly, to any countries where such export is restricted under law or in any manner that would violate United States laws and regulations as shall from time to time govern the license and delivery of technology .abroad by persons subject to the jurisdiction of the United States, including the Export Administration Act of 1979, as amended, and any export administration regulations issued thereafter. 10. U.S. GOVERNMENT RESTRICTED RIGHTS. Ifthe Product has been supplied to the U.S. Government, the Product is classified as "restricted computer software" as defined in clause 52.227-19 of the Federal Acquisition Regulations (or any successor regulations) (the "FAR"). The U.S. Government's rights in the Product are as provided.in clause 52.227-19 of the FAR in addition to any other restrictions under the terms by which the Software has been provided. 11. GENERAL. This Agreement may not be assigned by you without our prior written consent. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, you agree to promptly execute a new Agreement to be effective under the same term as this Agreement, but without the invalid or unenforceable clauses. No waiver of any right under this EULA by either party shall be effective unless given in writing by that party. No waiver of any right by either party shall be deemed to be a waiver of any other right arising under this EULA. This Agreement does not establish the relationship of partnership, joint venture, franchise or principal and agent among the parties, and neither party shall have any authority to incur obligations or take other actions on behalf of the other party. This Agreement shall be interpreted and construed in accordance with the Copyright laws of the United States and the intemallaws of the Commonwealth of Virginia, without regard to the conflicts of law principles thereof, and any action brought in relation to this Agreement shall be brought in a Federal or state court in the State of Florida and venue shall be in Miami-Dade County, Florida. ISC and Licensee hereby irrevocably consent to the jurisdiction of such courts, and both parties hereby waiving any claim or defense that such forum is not convenient or proper. Each party hereby consents to service of process by any means authorized by Virginia law (other than by publication). Each party waives any right to trial by jury with respect to any dispute, suit, action or proceeding arising out of or relating to this Agreement or otherwise relating to the relationship of the parties, whether in contract, tort or otherwise. In no event will this Agreement be governed by and the parties explicitly agree to opt out of the Uniform Computer Information Transactions Act. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to this Agreement. 12. THIRD PARTY SOFTWARE AND ADDITIONAL TERMS AND CONDITIONS. The Licensed Software contains certain third party software. Certain additional terms and conditions and notices with respect to portions of the Licensed Software are located at RDAC Software Notice and/or Additional Terms and Conditions (collectively, the "Additional Terms") . Additionally, the Licensed Software is accompanied by certain third party software (collectively, the "Separate Software") that is licensed to you under separate terms and conditions by the respective licensors of such software. The Separate Software and terms and conditions applicable to it are described at RDAC Software Notice and/or Additional Terms and Conditions. In the event of a conflict between the Additional Terms and this Agreement, this Agreement shall govern. 13. ENTIRE AGREEMENT. You agree that this EULA is the complete and exclusive agreement between you and us, and that it supersedes any proposal, discussions or prior agreement or license, oral or written, and any other communication relating to the subject matter hereof. We are not bound by any provision of any purchase order, receipt, acceptance, confirmation, correspondence or otherwise, unless we specifically agree to the provision in writing. EXHIBIT 6 FEES AND COSTS The City of South Miami is a "Beta" customer and the fees and costs listed herein represent special pricing for "Beta" customers only because of the special status, work and conditions associated with "Beta" status. Such fees and costs are limited to this Agreement only and may not be used in association ~ith any other project, Agreement, plans or offerings. 1. All fees are due and payable upon final execution of the applicable agreement and presentation of all necessary invoices and services descriptions. 2. The combined discounted Beta Customer one year service contract and software fees for the Encompass and RDAC2 offering shall be $24,995.00. 3. . IfRDAC2 ceases to be provided pursuant to the terms of the applicable agreements hereunder, RDAC2, may be purchased at $24,995 or then prevailing retail rates, whichever is less, or any other software, at the Client's option, with the same or better capabilities that is in use by Developer and able to be resold by Developer at that time, which shall be supplied to the Client at Developer's lowest prevailing retail rates. 4. While the applicable agreements are not automatically renewable, in the event that the City Commission, for the City of South Miami, decides to renew these software licenses and service contracts by resolution, the Beta Customer Fees for the combined one year service contracts and software licenses for the Encompass and RDAC2 offering shall be $24,995.00 per year, for each renewal, if any, up to three (3) consecutive years, and thereafter, shall not increase at a rate greater than 2%, after Beta Customer discount, of each previous year's service contracts and software license fees. 5. All discounts are applied to both software and services costs. 6. The Beta Customer applicable discount is 50%. 1