19CITY OF SOUTH MIAMI
OFFICE OF THE CITY MANAGER
INTER - OFFICE MEMORANDUM
TO: Honorable Mayor and Members of the Commission
VIA: Hector Mirabile, Ph. D., City Manager / ' yl
FROM: Alfredo Riverol, CPA, Chief Financial Officer
DATE: October 13, 2010 Agenda Item No.
Subject: Multi -Space Parking Pay Station Purchase
South Miami
F I o r i d h
aa�amerlraeap
X001
Background: The City of South Miami is requesting to purchase 38 Solar Multi -Space
Parking Pay Stations to be placed throughout the City of South Miami. The
City of South Miami will be seeking financing for a maximum of $420,000
with an interest rate less than 4% for a 5 -year term. The new Multi -Space
Parking Pay Stations are estimated to increase meter franchise fee
revenues by 25 %. The estimated increase in revenue is expected to
produce the funds required to pay the annual debt payment amount.
Selected: The City of South Miami is requesting to execute a Piggyback Agreement
with Digital Payment Technologies Corp. based on the City of Fort
Lauderdale Request For Proposal bid number 504-10412. The City of Fort
Lauderdale completed a competitive bid process using the same purchasing
guidelines as required by the City of South Miami. Digital Payment
Technologies Corp has agreed to honor the prices submitted and awarded
by the City of Fort Lauderdale.
Cost: The Cost of each Multi -Space Parking Pay Station will be $10,052 (see
Digital Technologies detail pricing quote). The monthly expense related to
each Parking Pay Station for credit card service, internet link requirement,
etc. is $50 per meter, per month as per the City of Fort Lauderdale
Contract.
Account Number: The annual payment is budgeted in FY 10 -11 account number 001 -1410-
513 -6430 Equipment Operating.
Backup
Documentation: • Digital Payment Technologies CSM price detail
• City of Fort Lauderdale RFP #504 -10412
• City of Fort Lauderdale executed contract
• Luke Parking Pay Station picture
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RESOLUTION NO.:
A Resolution of the Mayor and City Commission of the City of South Miami,
Florida, authorizing the City Manager to execute an agreement with Digital
Payment Technologies, Corp.; a Canadian federal corporation authorized to
transact business in the State of Florida to purchase thirty-eight (38) Parking Pay
Stations to be placed throughout the City of South Miami, providing for an effective
date.
WHEREAS, The City of South Miami will be seeking financing for an amount
no greater than $420,000 with an interest rate less than 4% for a 5 -year term, and
WHEREAS, The City of South Miami desires to cooperatively purchase
automated parking pay stations from Digital Payment Technologies, Corp., using the
City of Fort Lauderdale, contract number 504 -10412 terms and conditions, and
WHEREAS, Digital Payment Technologies, Corp. has agreed to honor the prices
provided to the City of Ft. Lauderdale from contract number 504- 10412, and
WHEREAS, these funds are allocated in account numbers 001 -1410 -513 -7110
Debt Services Principal and 001- 1410 -513 -7210 Debt Services Interest budgeted within
2010/2011 fiscal year budget.
NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF SOUTH MIAMI, FLORIDA:
Section 1. The City Manager is authorized to execute a purchase agreement with
Digital Payment Technologies, Corp. for the purchase of thirty -eight (38) Parking
Pay Stations using the pricing provided to the City of Ft. Lauderdale per contract
number 504- 10412.
Section 2. This Resolution shall take effect immediately upon adoption.
PASSED AND ADOPTED this
ATTEST:
City Clerk
Read and approved as to form
and sufficiency:
City Attorney
2010
APPROVED:
Mayor
COMMISSION VOTE:
Mayor
Stoddard
Vice -Mayor
Newman
Commissioner
Palmer
Commissioner
Beasley
Commissioner
Harris
060810 City of South Miami, Florida t of 1
PRICE DETAIL
+
17 Credit card Set up
18 External Keys
19 Coliecllon Ke coin ba removal
20 Collection Ke (coin bag access)
21 Collection Ke bQl removal
22 Collection Ke bQl access
23 Shi in
Se_rv_i_ces
24 Installation
25 isl year Warrant and Tier 2 Su rt
26 AddiGOnal Fxtendetl1 rWarran for 2nd year
27 AdtlNOnal ExteldedtyearTier2 SU ort for 2nd ar
28 Training firsid
29 Training (additional day
C�Ilacttop,�,Extr",as
80 Spare, Coin Canestier
31 Bare, Bill Slacker
EhIyS rf in
32 Re n (per pa ta6on, er month
33 Real Tlme Credit Card r a ata5on, r month
34 Monitod and Alamo r a tattoo, month
Revised 06.08.20103:23 PM
Florida DorControt and Di ital Pa eat Tech
Common Software H
Hardware
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and Software
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Luke Boss Software +
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Item
esrd4rtloA
List Price
F� Lautlemale
ended Pd
a Lauderdale
CSM
gty�_CilgofSOUtb
Mlartd
HARDWARE CDSTS:
ke patation Hardware & Software
1
Solar LUKE P ldon(Cold Rolled $to ,includi :
15,888.00
8,73640
18
152291.20
38
1 $332,05920
2
Bill Validator 000D notes )
included
Included
18
included
I Included
3
WnAa» lorlwlth Canister
I Included
Included
18'
Included
Included
4
Dual Card Reader M Stn elEmbedded Win)
included
Included
18
Included
Indudetl
5
Payslalbn BASS License
Indudetl
Included
18
included
Included
6
GSM Madem- Wireless Communications
Included
Indudad
i8i
Indudetl
Included
7
Salaz Pane120 NlattWireless Com abble,
Included
Subtotal for Hardware
PdoeperSolarLUKE
Included
8,738.40
181
Included Included
157,291.20 3B $332,0592
8,738.40 $8,738.40
"ONE TIME" CHARGES:
Gammon So a e d ardwa
i
8
120 VAC LUKE IaBon(wltl Rolled Steep Including
14,853.63
8,169.15
74+
114,368.10 0 $0.00
9
Bill Validator
Included
Included
141
Included 0 ! $0.00
t8
Coin
ACCe for
Included
Included
14�
Included 0 $0.00
11
Dual
Car
Included
Included
14
Included 0 $0.00
JO
Included
Included
14
Included _ $0.00
Indudetl
Inclutletl
14i
Included: 0 1 $0.00
Included,
Subtutaifcrhardwaro
Price per AC LUKE
Included
8,169.15
141
Included! 0 _ $0.00
114,368.10 38 $0.00
8,169.15 $0.00
250.00
250.00
_ 1
already urob.
1
$250.00
1000.00
1,000.00
1
already urch
t
_-11,000.00
1000.00
1,000.00
1
already punch
1
$1,000,00
25.00
13.75
4
_ 55.00
_
2
$27.50
33.00
18.15
4
72.60
2
$36,30
10.00
5.50
4
22.00
2
$11,00
10.00
5.50
4
ahead
urch
2
$11.00
10.00
5.50
4
alecatl
urch
2
$11.00
20000
200.00
32
6,400.00
38
$7,600.00
$00.00
500.00
32
16,000.00
38
$19,00D.00
-
500.00
500.00
32
16,000.00
38
$19,000.00
600.00
750.00
32
24,000.00
0
$0.00
600.00
250.001
32
81000.00
0
$0.06
2000.00
1
2,000.00
1
$2,000.00
500.00
500.00;
2
1,000,00
0
$o.00
I
I
600.OD
330.00
32
10,56400
30010D
165.00
32
5,280,00
0
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i calculated monlhl I
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Galculated monlhl
Included
Induced'
; calculated monthly ,
38
Calculatedmonihl-
Included
Included
calculated monMly
38
Calculated monihl
TOTAL
Overall Price per Unit
Overall Price per Unit
I
i
361,048.90
11,531.51
10,962.56
$382,006.00
$10,052.79
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36
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3,140.00
832.69
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0.4 0.00 50.00
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10.24 `15.00.
26.59 30.00 :.:. :50.00
60.99 . : : -45.00 30.00
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+
17 Credit card Set up
18 External Keys
19 Coliecllon Ke coin ba removal
20 Collection Ke (coin bag access)
21 Collection Ke bQl removal
22 Collection Ke bQl access
23 Shi in
Se_rv_i_ces
24 Installation
25 isl year Warrant and Tier 2 Su rt
26 AddiGOnal Fxtendetl1 rWarran for 2nd year
27 AdtlNOnal ExteldedtyearTier2 SU ort for 2nd ar
28 Training firsid
29 Training (additional day
C�Ilacttop,�,Extr",as
80 Spare, Coin Canestier
31 Bare, Bill Slacker
EhIyS rf in
32 Re n (per pa ta6on, er month
33 Real Tlme Credit Card r a ata5on, r month
34 Monitod and Alamo r a tattoo, month
Revised 06.08.20103:23 PM
Common Software H
Hardware
15 L
Luke Mobile Ka a
and Software
16 L
Luke Boss Software +
d Reader
t2
Payslalion License
13
GSMMOderm
7A
AC Power
+
17 Credit card Set up
18 External Keys
19 Coliecllon Ke coin ba removal
20 Collection Ke (coin bag access)
21 Collection Ke bQl removal
22 Collection Ke bQl access
23 Shi in
Se_rv_i_ces
24 Installation
25 isl year Warrant and Tier 2 Su rt
26 AddiGOnal Fxtendetl1 rWarran for 2nd year
27 AdtlNOnal ExteldedtyearTier2 SU ort for 2nd ar
28 Training firsid
29 Training (additional day
C�Ilacttop,�,Extr",as
80 Spare, Coin Canestier
31 Bare, Bill Slacker
EhIyS rf in
32 Re n (per pa ta6on, er month
33 Real Tlme Credit Card r a ata5on, r month
34 Monitod and Alamo r a tattoo, month
Revised 06.08.20103:23 PM
Common Software H
Hardware
15 L
Luke Mobile Ka a
and Software
16 L
Luke Boss Software +
Revised 06.08.20103:23 PM
1
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CITY OF FORT LAUDERDALE
ip RFp EVALUATION COMMITTEE TABULATION
RFP # 604.10412
TITLE: Multi Space parking Meters
DATE: 11312010
FINAL RANKING
TOTAL AVERAGE TOTAL FINAL
PROPOSER:
Digltai Payment Tothnologies
MAXIMUM POINTS
TDavis
D.Pteltfer
R.Gonzatoz
EVALUATION CRITERIA
AVAILABLE
#1
#2
#3
UNDERSTANDING OVER NEEDS OF THE CITY
50
45
45
40
EXPERIENCE, QUALIFICATIONS, PAST PERFORMANCE
20
15
16
16
TOTAL COST TO THE CITY
30
3D
30
30
TOTAL POINTS 93 1 91 9fi 270 J. 90
TOTAL AVERAGE
PROPOSER:
Pakeon
MAXIMUM POINTS
J.Davis
D.—Pfeffer
R.Gonzalez
EVALUATION CRITERIA
AVAILABLE
#1
#2
#3
UNDERSTANDING OVER NEEDS OF THE CITY
50
30
35
35
EXPERIENCE, QUALIFICATIONS, PAST PERFORMANCE
20
8
6
12
TOTAL COST TO THE CITY
30
26.41
26.41
26.41
TOTAL POINTS 1 64.41 67.41 73.41 1 205.23 60.41'
TOTAL AVERAGE
PROPOSER:
VenTek Intemalionat
MAXIMUM POINTS
MAXIMUMPOINTS
TDavis
D.Pwer
R.Gonzalez
EVALUATION CRITERIA
AVAILABLE
91
42
#3
UNDERSTANDING OVER NEEDS OF THE CITY
50
25
40
30
EXPERIENCE, QUALIFICATIONS, PAST PERFORMANCE
20
10
12
14
TOTAL COST TO THE CITY
30
0
0
0
TOTAL POINTS 35 62 44 131 43.66
TOTAL AVERAGE
PROPOSER:
MacKay Meters, Inc.
MAXIMUM POINTS
J.Davis
D.Milior
R.Gonzalez
EVALUATION CRITERIA
AVAILABLE
0
#2
#3
UNDERSTANDING OVER NEEDS OF THE CITY
50
10
5
35
EXPERIENCE, QUALIFICATIONS PAST PERFORMANCE
20
6
10
10
TOTAL COST TO THE CITY
30
0
0
0
TOTAL POINTS 16 15 0 1 76 25.33
TOTAL AVERAGE
EXHIBIT 2
CAR 10.0218
RFP # 504 -10412
Multi -Space Parking Meters
EVALUATION COMMITTEE SCORING SHEET
FIRM EVALUATED: VenTek International COMMITTEE MEMBER: Darlene Pfeiffer
Total Cost to the City 0
Total Points Awarded J
`Points
Excellent 9-10
Good 6-8
Acceptable 2-5
Unacceptable 0 -1
Committee Member
Date
Weight
Point
Criteria
Factor
Points*
Subtotal
Understanding of the overall needs of
5.0 X
J�
1//0 -
the City and Proposer's approach as
presented in the narrative technical
proposal, required submittals, deliverables,
timetables...
Experience, qualifications, and past
2.0 X
performance of the Proposer, including
staff, facilities and resources, company
profile, references.
Total Cost to the City 0
Total Points Awarded J
`Points
Excellent 9-10
Good 6-8
Acceptable 2-5
Unacceptable 0 -1
Committee Member
Date
RFP # 504 -10412
Multi -Space Parking Meters
EVALUATION COMMITTEE SCORING SHEET
FIRM EVALUATED: Parkeon COMMITTEE MEMBER: Darlene Pfeiffer
Criteria
Weight Point
Factor Points* Subtotal
Understanding of the overall needs of 5.0 X _._ ab
the City and Proposer's approach as
presented in the narrative technical
proposal, required submittals, deliverables,
timetables...
Experience, qualifications, and past 2.0 X
performance of the Proposer, including
staff, faci i ies and resources, company
profile, references.
Total Cost to the City
Total Points Awarded
*Points
Excellent 9-10
Good 6-8
Acceptable 2-5
Unacceptable 0 - 1
1-4
27
=-.1mrsilza-t,
RFP # 504 -10412
Multi -Space Warkin6 Meters
EVALUATION COMMITTEE SCORING SHEET
FIRM EVALUATED: Digital Past Tech COMMITTEE MEMBER: Darlene Pfeiffer
Weight Point
Criteria Factor Points* Subtotal
Understanding of the overall needs of 5.0 X
the City and Proposer's approach as
presented in the narrative technical
proposal,. required submittals, deliverables,
timetables...
Experience, qualifications, and past 2.0 X /
performance of the Proposer, including
staff, facilities and resources, company
profile, references.
Total Cost to the City 30
Total Points Awarded
*Points
Excellent 9-10
Good 0-8
Acceptable 2-6
Unacceptable 0 -1
Committee Member
Date
RFP # 604 -10492
Multi -Space Parking Meters
EVALUATION COMMITTEE SCORING SHEET
FIRM EVALUATED: MacKay Meters, Inc. COMMITTEE MEMBER: Darlene Pfeiffer
Criteria
Weight
Factor
Understanding of the overall needs of 5.0 X
the City and Proposer's approach as
presented in the narrative technical
proposal, required submittals, deliverables,
timetables...
Points*
Experience, qualifications, and past 2.0 X —j—
Point
Subtotal
performance of the Proposer, including
staff, facilities and resources, company
profile, references.
Total Cost to the City 0
Total Points Awarded
*Points
Excellent 9-10
Good 6-8
Acceptable 2-5
Unacceptable 0 - 1
RFP # 504 -10412
Multi -Space Parking Meters
EVALUATION COMMITTEE SCORING SHEET
FIRM EVALUATED: Digital Payment Tech COMMITTEE MEMBER: Reina Gonzalez
Criteria
Weight
Factor
Understanding of the overall needs of 5.0 X
the City and Proposer's approach as
presented in the narrative technical
proposal, required submittals, deliverables,
timetables...
Points"
_
Experience, qualifications, and past 2.0 X O _
performance of the Proposer, including
staff, facilities and resources, company
profile, references.
Total Cost to the City
Total Points Awarded
`Points
Excellent 9-10
Good 6-8
Acceptable 2-5
Unacceptable 0 -1
uMA llewuu irk_.; /^- �t yu
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�� .+rna.d,� (n'C..� n..� �'ioTS.S,_,,•i�r- arp-Yw -
G
Ct /W'tC.,
Committee Member
Date
Point
Subtotal
�(
30
aecep /a6��JUm
RFP # 504 -10412
Multi -Space Parking Meters
EVALUATION COMMITTEE SCORING SHEET
FIRM EVALUATED: Parkeon COMMITTEE MEMBER: Reina Gonzalez
Weight : . Point
Criteria Factor Points* Subtotal
Understanding of the overall needs of 5.0 X -J
the City and Proposer's approach as
presented in the narrative technical
proposal, required submittals, deliverables,
timetables...
Experience, qualifications, and past 2.0 X (D = ) D
performance of the Proposer, including
staff, facilities and resources, company
profile, references.
Total Cost to the City 27.'46
Total Points Awarded
*Points '73.�t t
Excellent 9-10
Good 6-8
Acceptable 2-5
Unacceptable 0 -1
Comments: Q!'' ° –o- &1— u- aca-to
'44'ci es-k5'
Committee Member Signature s
9uPr.vvRcac 9 ^ /� %/ld
a.> IA-d- far mil, Date 7
RFP # 50410412
Multi -Space Parking Meters
EVALUATION COMMITTEE SCORING SHEET
FIRM EVALUATED: VenTek International COMMITTEE MEMBER: Reina Gonzalez
Criteria
Weight Point
Factor Points* Subtotal
Understanding of the overall needs of 5.0 X
the City and Proposers approach as
presented in the narrative technical
proposal, required submittals, deliverables,
timetables...
Experience, qualifications, and past 2.0 X / - L/
performance of the Proposer, including
staff, facilities and resources, company
profile, references.
Total Cost to the City
Total Points Awarded
*Points
Excellent 9-10
Good 6-8
Acceptable 2-5
Unacceptable - 1
Comments:
0
0
rd
d
.tee 'Sin e4 //- 6e.4 »P 'A pots 6/4; e4ea. ,oar.,
wwe�nt -S / �+' rIv20 ..� f !» f' 2r 2'C s -SCE. TJ'!^s n.r!/ �n cY^ Sr o'�uxYG+ f ✓ml�nlozpw�.� .�r� , .��t/1• �'"C'.aCCc^G`xr:�„S
Committee Member5ignatu
Date
C%
RFP # 504 -10412
Multi-Space Parking Meters
EVALUATION COMMITTEE SCORING SHEET
FIRM EVALUATED: MacKay Meters, Inc. COMMITTEE MEMBER: Reina Gonzalez
*Points
Excellent 9-10
Good 6-8
Acceptable 2-5
Unacceptable 0 -1
Comments: X3
O,�.._
Date lZ2 7
Weight .
Point
Criteria
Factor
Points"
Subtotal
Understanding of the overall needs of
5.0 X
7
= 3 S'
the City and Proposer's approach as
presented in the narrative technical
proposal, required submittals, defiverables,
timetables...
Experience, qualifications, and past
2.0 X
-
performance of the Proposer, including
staff, facilities and resources, company
profile, references,
Total Cost to the City
0
�c
Total Points Awarded
*Points
Excellent 9-10
Good 6-8
Acceptable 2-5
Unacceptable 0 -1
Comments: X3
O,�.._
Date lZ2 7
RFP # 504 -10412
Multi-Space Parkinq Meters
EVALUATION COMMITTEE SCORING SHEET
FIRM EVALUATED: MacKay Meters; lnc _ ___COMMITTEE MEMBER: Jeff Davis
performance of the Proposer, including
staff, facilities and resources, company
profile, references.
Total Cost to the City 0
Total Points Awarded
*Points
Excellent 9-10
Good 6 -8
Acceptable 2-5
Unacceptable 0 -1
Comments:
Committee Member Signature
Date -: ��V ���
Weight
Point
Criteria
Factor
Points*
Subtotal
1
Understanding of the overall needs of
5.0 X
_
the City and Proposer's approach as
presented in the narrative technical
proposal, required submittals, deliverables,
timetables...
Experience, qualifications, and past
2.0 X
performance of the Proposer, including
staff, facilities and resources, company
profile, references.
Total Cost to the City 0
Total Points Awarded
*Points
Excellent 9-10
Good 6 -8
Acceptable 2-5
Unacceptable 0 -1
Comments:
Committee Member Signature
Date -: ��V ���
RFP # 504 -10412
Multi -Space Parking Meters
EVALUATION COMMITTEE SCORING SHEET
FIRM EVALUATED: Digital Payment Tech COMMITTEE MEMBER: Jeff Davis
`Points
Excellent 9-10.
Good 6-8
Acceptable 2-5
Unacceptable 0 -1
Comments:
Committee Member Signature�~~aa
Date
Weight
Point
Criteria
Factor
Points*
Subtotal
Understanding of the overall needs of
5.0 XN
the City and Proposer's approach as
presented in the narrative technical
proposal, required submittals, deliverables,
timetables...
Experience, qualifications, and past
2.0 X`�'
performance of the Proposer, including
staff, facilities and resources, company
profile, references.
Total Cost to the City
Total Points Awarded
`Points
Excellent 9-10.
Good 6-8
Acceptable 2-5
Unacceptable 0 -1
Comments:
Committee Member Signature�~~aa
Date
RFP # 504 -10412
Multi- Space.Parkinq Meters
EVALUATION COMMITTEE SCORING SHEET
FIRM EVALUATED: Parkeon COMMITTEE MEMBER: Jeff Davis
Weight
Criteria Factor Points*
Understanding of the overall needs of 5.0 X
the City and Proposer's approach as
presented in the narrative technical
proposal, required submittals, deliverables,
timetables...
Experience, qualifications, and past 2.0 X ."10
performance of the Proposer, including
staff, facilities and resources, company
profile, references. :..
Total Cost to the City
Total Points Awarded
*Points
Excellent 9-10
Good 6-8
Acceptable 2-5
Unacceptable 0 -1
Comments:
Point
Subtotal
ti b 1410
277 t6-
�= .M\
Committee Member Signature����_
Date
RFP # 504 -10412
Multi -Space Parking Meters
EVALUATION COMMITTEE SCORING SHEET
FIRM EVALUATED: VenTek International • • COMMITTEE MEMBER: Jeff Davis
Weight Point
Criteria Factor Points* Subtotal
Understanding of the overall needs of 5.0 X _ _ C�,,��
the City and Proposer's approach as
presented in the narrative technical
proposal, required submittals, deliverables,
timetables...
Experience, qualifications, and past
performance of the Proposer, including
staff, facilities and resources, company
profile, references.
Total Cost to the City
Total Points Awarded
*Points
Excellent 9-10
Good 6-8
Acceptable 2-5
Unacceptable 0 - 1
Comments:
2.0 X r)
_ , r
Committee Member Signature's ��
Date
i5 (i
City of Fort Lauderdale
CttY OP OORT LAUD IRDX4...
city ®f Fort Lauderdale
Bid 504-10412
Mar 3, 2010 9:27:46 AM EST P.
City of Fort Lauderdale
Bid 504-10412
Bid Number 504 -10412
Bid Title MULTI -SPACE PARKING METERS
Bid Start Date
Dec 10, 2009 3:57:06 PM EST
Bid End Date
San 13, 2010 2:00:00 PM EST
Question &
Answer End
Dec 28, 2009 2 :00:00 PM EST
Date
Bid Contact Ann Debra Diaz
Procurement Specialist II
Procurement
954 - 828 -5949
adiaz@fortlauderdale.gov
Changes made on Dec 21, 2009 8:43:17 AM EST
New Documents Parking card sample.pdf
Bid 504 -10412
Description
The City of Fort Lauderdale, Florida (City) is seeking proposals from qualified firms, hereinafter referred to as the
Contractor, for the purchase and installation of multi -space parking meters for the City's Parking and Fleet Services
Department, in accordance with the terms, conditions, and specifications contained in this Request for Proposals
(RFP).
Mar 3, 2010 9:27:46 AM EST p. 2
City of Fort Lauderdale
Opens: January 13, 2010
2:00 p.m.
City of Fort Lauderdale
Issued for Parking and Fleet Services Department
by the Procurement Services Department
AnnDebra Diaz
(954) 828 -5949
E -mail: adiaz @fortlauderdale.gov
Visit us on the web at www .fortlauderdale.govlourGhasina
(954) 828 -5140
Bid 504 -10412
Mar 3, 2010 9:27:46 AM EST P. 3
City of Fort Lauderdale
PART I - INTRODUCTIONIINFORMATION
Bid 504 -10412
01. PURPOSE:
The City of Fort Lauderdale, Florida (City) is seeking proposals from qualified firms, hereinafter referred
to as the Contractor, for the purchase and installation of multi -space parking meters for the City's
Parking and Fleet Services Department, in accordance with the terms, conditions, and specifications
contained in this Request for Proposals (RFP).
02. INFORMATION OR CLARIFICATION:
For information concerning procedures for responding to this RFP, technical specifications, etc., utilize
the question / answer feature provided by Bid Sync. Such contact shall be for clarification purposes
only. Material changes, if any, to the scope of services or bidding procedures will only be transmitted by
written addendum (See addendum section of BidSync Site). No variation in price or conditions shall be
permitted based upon a claim of ignorance. Submission of a proposal will be considered evidence that
the proposer has familiarized himself with the nature and extent of the work, and the equipment,
materials, and labor required.
03. ELIGIBILITY:
To be eligible to respond to this Request for Proposal the proposing firm must demonstrate that they, or
the principals assigned to the project, have successfully delivered, installed and have operational,
system installations running on equipment and software similar to those specified in the Scope of
Services section of this RFP. The City reserves the right to request live demonstration(s) of proposed
equipment and operating and software systems, inspect the proposers' facility, and visit other client
installations in making a determination of proposers ability and capacity to perform the requirements of
the RFP. All products offered in response to this RFP must be available, as proposed, by the proposal
due date. Each product must be available for evaluation and be complete with documentation. The
department reserves the right to reject any proposals submitted that have any components not fully
functioning and available by the proposal due date.
04. TRANSACTION FEES:
The City of Fort Lauderdale uses BidSync (www.bidsvnc.com) to distribute bids and proposals. There
is no charge to vendors /contractors to register and participate in the solicitation process, nor will any
fees be charged to the awarded vendor. Refer to www.bidsvnc.com for further information.
Mar 3, 2010 9:27:46 AM EST p, 4
City of Fort Lauderdale
PART II - RFP SCHEDULE
Release RFP 12/11/09
Last Date for Receipt of Questions of a Material Nature 12/28/09
Addendum Release (if required) 12/30/09
PROPOSAL DUE (Priorto 2:00 PM) 01/13/10
Evaluation Committee Review and Short
Listing of Proposals— if required (Estimated) 01/20/10
Oral interviews with Finalists and Selection
Of First Ranked Proposer — if required (Estimated) 02/01/10
City Commission Award of Contract (Estimated) 02/16/10
Bid 604 -10412
Mar 3, 2010 9:27:46 AM EST p' 5
City of Fort LaU py,fll Bid 50410412
City of Fort Lauderdale
GENERAL CONDITIONS
These instructions are standard for all contracts for commodities or services issued through the City of Fort
Lauderdale Procurement Services Department. The City may delete, supersede, or modify any of these
standard instructions for a particular contract by indicating such change in the Invitation to Bid (ITB) Special
Conditions, Technical Specifications, Instructions, Proposal Pages, Addenda, and Legal Advertisement. In this
general conditions document, Invitation to Bid (ITB) and Request for Proposal (RFP) are interchangeable.
PART I BIDDER PROPOSAL PAGE(S) CONDITIONS:
1.01 BIDDER ADDRESS: The City maintains automated vendor address lists that have been generated for
each specific Commodity Class item through our bid issuing service, BidSync. Notices of Invitations to
Bid (ITB'S) are sent by e -mail to the selection of bidders who have fully registered with BidSync or
faxed (if applicable) to every vendor on those lists, who may then view the bid documents online.
Bidders who have been informed of a bid's availability in any other manner are responsible for
registering with BidSync in order to view the bid documents. There is no fee for doing so. If you wish
bid notifications be provided to another e -mail address or fax, please contact BidSync. If you wish
purchase orders sent to a different address, please so indicate in your bid response. If you wish
payments sent to a different address, please so indicate on your invoice.
1.02 DELIVERY: Time will be of the essence for any orders placed as a result of this ITB. The City
reserves the right to cancel any orders, or part thereof, without obligation if delivery Is not made in
accordance with the schedule specified by the Bidder and accepted by the City.
1.03 PAYMENT TERMS AND CASH DISCOUNTS: Payment terms, unless otherwise stated in this ITB, will
be considered to be net 30 days after the date of satisfactory delivery at the place of acceptance and
receipt of correct invoice at the office specified, whichever occurs last. Bidder may offer cash discounts
for prompt payment but they will not be considered in determination of award. If a Bidder offers a
discount, it is understood that the discount time will be computed from the date of satisfactory delivery,
at the place of acceptance, and receipt of correct invoice, at the office specified, whichever occurs last.
1.04 TOTAL BID DISCOUNT: if Bidder offers a discount for award of all items listed in the bid, such
discount shall be deducted from the total of the firm net unit prices bid and shall be considered in
tabulation and award of bid.
1.05 BIDS FIRM FOR ACCEPTANCE: Bidder warrants, by virtue of bidding, that the bid and the prices
quoted in the bid will be firm for acceptance by the City for a period of ninety (90) days from the date of
bid opening unless otherwise stated in the ITB.
1.06 VARIANCES: For purposes of bid evaluation, Bidder's must indicate any variances, no matter how
slight, from ITB General Conditions, Special Conditions, Specifications or Addenda in the space
provided in the ITB. No variations or exceptions by a Bidder will be considered or deemed apart of the
bid submitted unless such variances or exceptions are listed in the bid and referenced in the space
provided on the bidder proposal pages. If variances are not stated, or referenced as required, it will be
assumed that the product or service fully complies with the City's terms, conditions, and specifications.
By receiving a bid, City does not necessarily accept any variances contained in the bid. All variances
submitted are subject to review and approval by the City. If any bid contains material variances that, in
the City's sole opinion, make that bid conditional in nature, the City reserves the right to reject the bid or
part of the bid that is declared, by the City as conditional.
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City of Fort Lauderdale
Bid 504 -10412
1.07 NO BIDS: if you do not intend to bid please indicate the reason, such as insufficient time to respond,
do not offer product or service, unable to meet specifications, schedule would not permit, or any other
reason, in the space provided in this ITB. Failure to bid or return no bid comments prior to the bid due
and opening date and time, indicated in this ITB, may result in your firm being deleted from our Bidder's
registration list for the Commodity Class Item requested in this ITB.
1.08 MINORITY AND WOMEN BUSINESS ENTERPRISE. PARTICIPATION AND BUSINESS
DEFINITIONS: The City of Fort Lauderdale wants to increase the participation of Minority Business
Enterprises (MBE), Women Business Enterprises (WBE), and Small Business Enterprises (SBE) in its
procurement activities. If your firm qualifies in accordance with the below definitions please indicate In
the space provided in this ITB.
Minority Business Enterprise (MBE) "A Minority Business" is a business enterprise that is owned or
controlled by one or more socially or economically disadvantaged persons. Such disadvantage may
arise from cultural, racial, chronic economic circumstances or background or other similar cause. Such
persons include, but are not limited to: Blacks, Hispanics, Asian Americans, and Native Americans.
The term "Minority Business Enterprise" means a business at least 51 percent of which is owned by
minority group members or, in the case of a publicly owned business, at least 51 percent of the stock of
which is owned by minority group members. For the purpose of the preceding sentence, minority group
members are citizens of the United States who include; but are not limited to: Blacks, Hispanics, Asian
Americans, and Native Americans.
Women Business Enterprise (WBE) a "Women Owned or Controlled Business" is a business enterprise
at least 51 percent of which is owned by females or, in the case of a publicly owned business, at least
51 percent of the stock of which is owned by females.
Small Business Enterprise (SBE) "Small Business" means a corporation, partnership, sole
proprietorship, or other legal entity formed for the purpose of making a profit, which is independently
owned and operated, has either fewer than 100 employees or less than $1,000,000 in annual gross
receipts.
BLACK, which includes persons having origins in any of the Black racial groups of Africa.
WHITE, which includes persons whose origins are Anglo -Saxon and Europeans and persons of Indo-
European decent including Pakistani and East Indian.
HISPANIC, which includes persons of Mexican, Puerto Rican, Cuban, Central and South American, or
other Spanish culture or origin, regardless of race.
NATIVE AMERICAN, which includes persons whose origins are American Indians, Eskimos, Aleuts, or
Native Hawaiians.
ASIAN AMERICAN, which includes persons having origin in any of the original peoples of the Far East,
Southeast Asia, the Indian subcontinent, or the Pacific Islands.
1.09 MINORITY -WOMEN BUSINESS ENTERPRISE PARTICIPATION
It is the desire of the City of Fort Lauderdale to increase the participation of minority (MBE) and women -
owned (WBE) businesses in its contracting and procurement programs. While the City does not have
any preference or set aside programs in place, it is committed to a policy of equitable participation for
these firms. Proposers are requested to include in their proposals a narrative describing their past
accomplishments and intended actions in this area. If proposers are considering minority or women
owned enterprise participation in their proposal, those firms, and their specific duties have to be
identified in the proposal. if a proposer is considered for award, he or she will be asked to meet with
City staff so that the intended MBE/WBE participation can be formalized and included in the
subsequent contract.
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City of Fort Lauderdale
Part II DEFINITIONS /ORDER OF PRECEDENCE:
Bid 504 -10412
2.01 BIDDING DEFINITIONS The City will use the following definitions in it's general conditions, special
conditions, technical specifications, instructions to bidders, addenda and any other document used in
the bidding process:
INVITATION TO BID (ITB) when the City is requesting bids from qualified Bidders.
REQUEST FOR PROPOSALS (RFP) when the City is requesting proposals from qualified Proposers.
BID — a price and terms quote received in response to an ITB.
PROPOSAL — a proposal received in response to an RFP.
BIDDER — Person or firm submitting a Bid.
PROPOSER — Person or firm submitting a Proposal.
RESPONSIVE BIDDER — A person whose bid conforms in all material respects to the terms and
conditions included in the ITB.
RESPONSIBLE BIDDER — A person who has the capability in all respects to perform in full the contract
requirements, as stated in the ITB, and the integrity and reliability that will assure good faith
performance.
FIRST RANKED PROPOSER — That Proposer, responding to a City RFP, whose Proposal is deemed
by the City, the most advantageous to the City after applying the evaluation criteria contained in the
RFP.
SELLER — Successful Bidder or Proposer who is awarded a Purchase Order or Contract to provide
goods or services to the City.
CONTRACTOR — Successful Bidder or Proposer who is awarded a Purchase Order, award Contract,
Blanket Purchase Order agreement, or Term Contract to provide goods or services to the City.
CONTRACT — A deliberate verbal or written agreement between two or more competent parties to
perform or not to perform a certain act or acts, including all types of agreements, regardless of what
they may be called, for the procurement or disposal of equipment, materials, supplies, services or
construction.
CONSULTANT — Successful Bidder or Proposer who is awarded a contract to provide professional
services to the City.
The following terms may be used interchangeably by the City: ITB and /or RFP; Bid or Proposal;
Bidder, Proposer, or Seiler; Contractor or Consultant; Contract, Award, Agreement or Purchase Order.
2.02 SPECIAL CONDITIONS: Any and all Special Conditions contained in this ITB that may be in variance
or conflict with these General Conditions shall have precedence over these General Conditions. If no
changes or deletions to General Conditions are made in the Special Conditions, then the General
Conditions shall prevail in their entirety,
PART III BIDDING AND AWARD PROCEDURES:
3.01 SUBMISSION AND RECEIPT OF BIDS: To receive consideration, bids must be received prior to the
bid opening date and time. Unless otherwise specified, Bidder's should use the proposal forms
provided by the City. These forms may be duplicated, but failure to use the forms may cause the bid to
be rejected. Any erasures or corrections on the bid must be made in ink and initialed by Bidder in ink.
All information submitted by the Bidder shall be printed, typewritten or filled in with pen and ink. Bids
shall be signed in ink. Separate bids must be submitted for each ITS issued by the City in separate
sealed envelopes property marked. When a particular ITB or RFP requires multiple copies of bids or
proposals they may be included in a single envelope or package properly sealed and identified. Only
send bids via facsimile transmission (FAX) if the ITB specifically states that bids sent via FAX will be
considered. If such a statement is not included in the ITB, bids sent via FAX will be rejected. Bids will
be publicly opened in the Procurement Office, or other designated area, in the presence of Bidders, the
public, and City staff. Bidders and the public are invited and encouraged to attend bid openings. Bids
will be tabulated and made available for review by Bidder's and the public in accordance with
applicable regulations.
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City of Fort Lauderdale
Bid 504 -10412
3.02 MODEL NUMBER CORRECTIONS: If the model number for the make specified in this ITS is
incorrect, or no longer available and replaced with an updated model with new specifications, the
Bidder shall enter the correct model number on the bidder proposal page. In the case of an updated
model with new specifications, Bidder shall provide adequate information to allow the City to determine
if the model bid meets the City's requirements.
3.03 PRICES QUOTED: Deduct trade discounts, and quote firm net prices. Give both unit price and
extended total. In the case of a discrepancy in computing the amount of the bid, the unit price quoted
will govern. All prices quoted shall be F.O.B. destination, freight prepaid (Bidder pays and bears freight
charges, Bidder owns goods in transit and files any claims), unless otherwise stated in Special
Conditions. Each item must be bid separately. No attempt shall be made to tie any item or items
contained in the ITB with any other business with the City.
3.04 TAXES: The City of Fort Lauderdale is exempt from Federal Excise and Florida Sales taxes on direct
purchase of tangible property. Exemption number for EIN is 59- 6000319, and State Sales tax
exemption number is 85-8013876578C-1.
3.05 WARRANTIES OF USAGE: Any quantities listed in this ITB as estimated or projected are provided for
tabulation and information purposes only. No warranty or guarantee of quantities is given or implied. It
is understood that the Contractor will furnish the City's needs as they arise.
3.05 APPROVED EQUAL: When the technical specifications call for a brand name, manufacturer, make,
model, or vendor catalog number with acceptance of APPROVED EQUAL, it shall be for the purpose of
establishing a level of quality and features desired and acceptable to the City. In such cases, the City
will be receptive to any unit that would be considered by qualified City personnel as an approved equal.
In that the specified make and model represent a level of quality and features desired by the City, the
Bidder must state clearly in the bid any variance from those specifications. It is the Bidder's
responsibility to provide adequate information, in the bid, to enable the City to ensure that the bid meets
the required criteria. If adequate information is not submitted with the bid, it may be rejected. The City
will be the sole judge in determining if the item bid qualifies as an approved equal.
3.07 MINIMUM AND MANDATORY TECHNICAL SPECIFICATIONS: The technical specifications may
include items that are considered minimum, mandatory, or required. If any Bidder is unable to meet or
exceed these items, and feels that the technical specifications are overly restrictive, the bidder must
notify the Procurement Services Department immediately. Such notification must be received by the
Procurement Services Department prior to the deadline contained in the ITB, for questions of a material
nature, or prior to five (5) days before bid due and open date, whichever occurs first. If no such
notification is received prior to that deadline, the City will consider the technical specifications to be
acceptable to all bidders.
3.08 MISTAKES: Bidders are cautioned to examine all terms, conditions, specifications, drawings, exhibits,
addenda, delivery instructions and special conditions pertaining to the ITB. Failure of the Bidder to
examine all pertinent documents shall not entitle the bidder to any relief from the conditions imposed in
the contract.
3.09 SAMPLES AND DEMONSTRATIONS: Samples or inspection of product may be requested to
determine suitability. Unless otherwise specified in Special Conditions, samples shall be requested
after the date of bid opening, and if requested should be received by the City within seven (7) working
days of request. Samples, when requested, must be furnished free of expense to the City and if not
used in testing or destroyed, will upon request of the Bidder, be returned within thirty (30) days of bid
award at Bidder's expense. When required, the City may request full demonstrations of units prior to
award. When such demonstrations are requested, the Bidder shall respond promptly and arrange a
demonstration at a convenient location. Failure to provide samples or demonstrations as specified by
the City may result in rejection of a bid.
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city of Fort Lauderdale
Bid 504 -10412
3.10 LIFE CYCLE COSTING: if so specified in the ITB, the City may elect to evaluate equipment proposed
on the basis of total cost of ownership. in using Life Cycle Costing, factors such as the following may
be considered: estimated useful life, maintenance costs, cost of supplies, labor intensity, energy
usage, environmental impact, and residual value. The City reserves the right to use those or other
applicable criteria, in its sole opinion that will most accurately estimate total cost of use and ownership.
3.11 BIDDING ITEMS WITH RECYCLED CONTENT: in addressing environmental concerns, the City of
Fort Lauderdale encourages Bidders to submit bids or alternate bids containing items with recycled
content. When submitting bids containing items with recycled content, Bidder shall provide
documentation adequate for the City to verify the recycled content. The City prefers packaging
consisting of materials that are degradable or able to be recycled. When specifically, stated in the ITB,
the City may give preference to bids containing items manufactured with recycled material or packaging
that is able to be recycled.
3.12 USE OF OTHER GOVERNMENTAL CONTRACTS: The City reserves the right to reject any part or all
of any bids received and utilize other available governmental contracts, if such action is in its best
interest.
3.13 QUALIFICATIONS /INSPECTION: Bids will only be considered from firms normally engaged in
providing the types of commodities /services specified herein. The City reserves the right to inspect the
Bidder's facilities, equipment, personnel, and organization at any time, or to take any other action
necessary to determine Bidder's ability to perform. The Procurement Director reserves the right to
reject bids where evidence or evaluation is determined to indicate inability to perform.
3.14 BID SURETY: if Special Conditions require a bid security, it shall be submitted in the amount stated.
A bid security can be in the form of a bid bond, postal money order, cashiers check, or irrevocable letter
of credit. Bid security will be returned to the unsuccessful bidders as soon as practicable after opening
of bids. Bid security will be returned to the successful bidder after acceptance of the performance bond
or irrevocable letter of credit, if required; acceptance of insurance coverage, if required; and full
execution of contract documents, if required; or conditions as stated in Special Conditions.
3.16 PUBLIC RECORDS: Florida law provides that municipal records shall at all times be open for personal
inspection by any person. Section 119.01, F.S., the Public Records Law. Information and materials
received by City in connection with an ITS response shall be deemed to be public records subject to
public inspection upon award, recommendation for award, or 10 days after bid opening, whichever
occurs first. However, certain exemptions to the public records law are statutorily provided for in
Section 119.07, F.S. If the Proposer believes any of the information contained in his or her response is
exempt from the Public Records Law, then the Proposer, must in his or her response, specifically
identify the material which is deemed to be exempt and cite the legal authority for the exemption. The
City's determination of whether an exemption applies shall be final, and the Proposer agrees to defend,
indemnify, and hold harmless the City and the City's officers, employees, and agents, against any loss
or damages incurred by any person or entity as a result of the City's treatment of records as public
records.
3.16 PROHIBITION OF INTEREST: No contract will be awarded to a bidding firm who has City elected
officials, officers or employees affiliated with it, unless the bidding firm has fully complied with current
Florida State Statutes and City Ordinances relating to this issue. Bidders must disclose any such
affiliation. Failure to disclose any such affiliation will result in disqualification of the Bidder and removal
of the Bidder from the City's bidder lists and prohibition from engaging in any business with the City.
3.17 RESERVATIONS FOR AWARD AND REJECTION OF BIDS: The City reserves the right to accept or
reject any or all bids, part of bids, and to waive minor irregularities or variations to specifications
Form G -107 Rev. 11(08
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City of fort Lauderdale
Bid 504 -10412
contained in bids, and minor irregularities in the bidding process. The City also reserves the right to
award the contract on a split order basis, lump sum basis, individual item basis, or such combination as
shall best serve the interest of the City. The City reserves the right to make an award to the responsive
and responsible bidder whose product or service meets the terms, conditions, and specifications of the
ITB and whose bid is considered to best serve the City's interest. In determining the responsiveness of
the offer and the responsibility of the Bidder, the following shall be considered when applicable: the
ability, capacity and skill of the Bidder to perform as required; whether the Bidder can perform promptly,
or within the time specified, without delay or interference; the character, integrity, reputation, judgment,
experience and efficiency of the Bidder; the quality of past performance by the Bidder; the previous and
existing compliance by the Bidder with related laws and ordinances; the sufficiency of the Bidder's
financial resources; the availability, quality and adaptability of the Bidder's supplies or services to the
required use; the ability of the Bidder to provide future maintenance, service or parts; the number and
scope of conditions attached to the bid.
If the ITB provides for a contract trial period, the City reserves the right, in the event the selected bidder
does not perform satisfactorily, to award a trial period to the next ranked bidder or to award a contract
to the next ranked bidder, if that bidder has successfully provided services to the City in the past. This
procedure to continue until a bidder is selected or the contract is re -bid, at the sole option of the City.
3.18 LEGAL REQUIREMENTS: Applicable provisions of all federal, state, county laws, and local
ordinances, rules and regulations, shall govern development, submittal and evaluation of all bids
received in response hereto and shall govern any and all claims and disputes which may arise between
person(s) submitting a bid response hereto and the City by and through its officers, employees and
authorized representatives, or any other person, natural or otherwise; and lack of knowledge by any
bidder shall not constitute a cognizable defense against the legal effect thereof.
PART IV BONDS AND_I_NSURANCE
4.01 PERFORMANCE BONDIIRREVOCABLE LETTER OF CREDIT: If a performance bond or irrevocable
letter of credit is required in Special Conditions, the Contractor shall within fifteen (15) working days
after notification of award, furnish to the City a Performance Bond or an Unconditional Irrevocable
Letter of Credit payable to the City of Fort Lauderdale, Florida, in the face amount specified in Special
Conditions as surety for faithful performance under the terms and conditions of the contract. if the
bond is on an annual coverage basis, renewal for each succeeding year shall be submitted to the City
thirty (30) days prior to the termination date of the existing Performance Bond. The Performance Bond
must be executed by a surety company of recognized standing, authorized to do business in the State
of Florida and having a resident agent. if a Letter of Credit is chosen, it must be in a form acceptable to
the City, drawn on a local (Broward, Dade or Palm Beach Counties) bank acceptable to the City and
issued in favor of the City of Fort Lauderdale, Florida. If a Bidder wishes to use a non -local bank, he
must have prior City approval of the requirements to draw against the Letter of Credit.
Acknowledgement and agreement is given by both parties that the amount herein set for the
Performance Bond or Irrevocable Letter of Credit is not intended to be nor shall be deemed to be in the
nature of liquidated damages nor is it intended to limit the liability of the Contractor to the City in the
event of a material breach of this Agreement by the Contractor.
4.02 INSURANCE: If the Contractor is required to go on to City property to perform work or services as a
result of ITB award, the Contractor shall assume full responsibility and expense to obtain all necessary
insurance as required by City or specified In Special Conditions.
The Contractor shall provide to the Procurement Services Department original certificates of coverage
and receive notification of approval of those certificates by the City's Risk Manager prior to engaging in
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City of Port Lauderdale
Bid 504 -10412
any activities under this contract. The Contractors insurance is subject to the approval of the .City's
Risk Manager. The certificates must list the City as an ADDITIONAL INSURED and shall have no less
than thirty (30) days written notice of cancellation or material change. Further modification of the
insurance requirements may be made at the sole discretion of the City's Risk Manager if circumstances
change or adequate protection of the City is not presented. Bidder, by submitting the bid, agrees to
abide by such modifications. ,
PART V PURCHASE ORDER AND CONTRACT TERMS:
5.01 COMPLIANCE TO SPECIFICATIONS, LATE DELIVERIES /PENALTIES: Items offered may be tested
for compliance.to bid specifications. Items delivered which do not conform to bid specifications may be
rejected and returned at Contractors expense. Any violation resulting in contract termination for cause
or delivery of items not conforming to specifications, or late delivery may also result in:
- Bidders name being removed from the City's bidder's mailing list for a specified period and Bidder
will not be recommended for any award during that period.
All City Departments being advised to refrain from doing business with the Bidder.
- All other remedies in law or equity.
6.02 ACCEPTANCE, CONDITION, AND PACKAGING: The material delivered in response to ITB award
shall remain the property of the Seller until a physical inspection is made and the material accepted to
the satisfaction of the City. The material must comply fully with the terms of the ITB, be of the required
quality, new, and the latest model. All containers shall be suitable for storage and shipment by
common carrier, and all prices shall include standard commercial packaging. The City will not accept
substitutes of any kind. Any substitutes or material not meeting specifications will be returned at the
Bidder's expense. Payment will be made only after City receipt and acceptance of materials or
services.
5.03 SAFETY STANDARDS: All manufactured items and fabricated assemblies shall comply with
applicable requirements of the Occupation Safety and Health Act of 1970 as amended, and be in
compliance with Chapter 442, Florida Statutes. Any toxic substance listed in Section 38F -41.03 of the
Florida Administrative Code delivered as a result of this order must be accompanied by a completed
Material Safety Data Sheet (MSDS).
6.04 ASBESTOS STATEMENT: All material supplied must be 100% asbestos free. Bidder, by virtue of
bidding, certifies that if awarded any portion of the ITB the bidder will supply only material or equipment
that is 100% asbestos free.
6.05 OTHER GOVERNMENTAL ENTITIES: If the Bidder is awarded a contract as a result of this ITB, the
bidder will, if the bidder has sufficient capacity or quantities available, provide to other governmental
agencies, so requesting, the products or services awarded in accordance with the terms and conditions
of the ITB and resulting contract. Prices shall be F.O.B. delivered to the requesting agency.
6.06 VERBAL INSTRUCTIONS PROCEDURE: No negotiations, decisions, or actions shall be initiated or
executed by the Contractor as a result of any discussions with any City employee. Only those
communications which are in writing from an authorized City representative may be considered. Only
written communications from Contractors, which are assigned by a person designated as authorized to
bind the Contractor, will be recognized by the City as duly authorized expressions on behalf of
Contractors.
5.07 INDEPENDENT CONTRACTOR: The Contractor is an independent contractor under this Agreement.
Personal services provided by the Proposer shall be by employees of the Contractor and subject to
supervision by the Contractor, and not as officers, employees, or agents of the City. Personnel
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City of Fort Lauderdale
Bid 504 -10412
policies, tax responsibilities, social security, health insurance, employee benefits, procurement policies
unless otherwise stated in this ITB, and other similar administrative procedures applicable to services
rendered under this contract shall be those of the Contractor.
5.08 INDEMNITY /HOLD HARMLESS AGREEMENT: The Contractor agrees to protect, defend, indemnify,
and hold harmless the City of Fort Lauderdale and its officers, employees and agents from and against
any and all losses, penalties, damages, settlements, claims, costs, charges for other expenses, or
liabilities of every and any kind including attorneys fees,. in connection with or arising directly or
indirectly out of the work agreed to or performed by Contractor under the terms of any agreement that
may arise due to the bidding process. Without limiting the foregoing, any and all such claims, suits, or
other actions relating to personal injury, death, damage to property, defects in materials or
workmanship, actual or alleged violations of any applicable Statute, ordinance, administrative order,
rule or regulation, or decree of any court shall be included in the indemnity hereunder.
5.09 TERMINATION FOR CAUSE: if, through any cause, the Contractor shall fail to fulfill in a timely and
proper manner its obligations under this Agreement, or if the Contractor shall violate any of the
provisions of this Agreement, the City may upon written notice to the Contractor terminate the right of
the Contractor to proceed under this Agreement, or with such part or parts of the Agreement as to
which there has been default, and may hold the Contractor liable for any damages caused to the City
by reason of such default and termination. In the event of such termination, any completed services
performed by the Contractor under this Agreement shall, at the option of the City, become the City's
property and the Contractor shall be entitled to receive equitable compensation for any work completed
to the satisfaction of the City. The Contractor, however, shall not be relieved of liability to the City for
damages sustained by the City by reason of any breach of the Agreement by the Contractor, and the
City may withhold any payments to the Contractor for the purpose of setoff until such time as the
amount of damages due to the City from the Contractor can be determined.
5.10 TERMINATION FOR CONVENIENCE: The City reserves the right, in its best interest as determined
by the City, to cancel contract by giving written notice to the Contractor thirty (30) days prior to the
effective date of such cancellation.
5.11 CANCELLATION FOR UNAPPROPRIATED FUNDS: The obligation of the City for payment to a
Contractor is limited to the availability of funds appropriated in a current fiscal period, and continuation
of the contract into a subsequent fiscal period is subject to appropriation of funds, unless otherwise
authorized by law.
5.12 RECORDS /AUDIT: The Contractor shall maintain during the term of the contract all books of account,
reports and records In accordance with generally accepted accounting practices and standards for
records directly related to this contract. The form of all records and reports shall be subject to the
approval of the City's Internal Auditor. The Contractor agrees to make available to the City's Internal
Auditor, during normal business hours and in Broward, Miami -Dade or Palm Beach Counties, all books
of account, reports and records relating to this contract for the duration of the contract and retain them
for a minimum period of three (3) years beyond the last day of the contract term.
5.13 PERMITS, TAXES, LICENSES: The successful Contractor shall, at their own expense, obtain all
necessary permits, pay all licenses, fees and taxes, required to comply with all local ordinances, state
and federal laws, rules and regulations applicable to business to be carried out under this contract.
5.14 LAWS /ORDINANCES: The Contractor shall observe and comply with all Federal, state, local and
municipal laws, ordinances rules and regulations that would apply to this contract.
5.15 NON- DISCRIMINATION: There shall be no discrimination as to race, sex, color, creed, age or national
origin in the operations conducted under this contract.
Form G -107 Rev. 11/08
Mar 3, 2010 9:27:46 AM EST P. 13
City of Fort Lauderdale Bid 504 -10412
5.16 UNUSUAL CIRCUMSTANCES: if during a contract term where costs to the City are to remain firm or
adjustments are restricted by a percentage or CPI cap, unusual circumstances that could not have
been foreseen by either party of the contract occur, and those circumstances significantly affect the
Contractor's cost in providing the required prior items or services, then the Contractor may request
adjustments to the costs to the City to reflect the changed circumstances. The circumstances must be
beyond the control of the Contractor, and the requested adjustments must be fully documented. The
City may, after examination, refuse to accept the adjusted costs if they are not properly documented,
increases are considered to be excessive, or decreases are considered to be insufficient. In the event
the City does not wish to accept the adjusted costs and the matter cannot be resolved to the
satisfaction of the City, the City will reserve the following options:
1. The contract can be canceled by the City upon giving thirty (30) days written notice to the
Contractor with no penalty to the City or Contractor. The Contractor shall fill all City requirements
submitted to the Contractor until the termination date contained in the notice.
2. The City requires the Contractor to continue to provide the items and services at the firm fixed (non -
adjusted) cost until the termination of the contract term then in effect.
3. If the City, in its interest and in its sole opinion, determines that the Contractor in a capricious
manner attempted to use this section of the contract to relieve themselves of a legitimate obligation
under the contract, and no unusual circumstances had occurred, the City reserves the right to take
any and all action under law or equity. Such action shall include, but not be limited to, declaring the
Contractor in default and disqualifying him for receiving any business from the City for a stated
period of time.
If the City does agree to adjusted costs, these adjusted costs shall not be invoiced to the City until the
Contractor receives notice in writing signed by a person authorized to bind the City in such matters.
6.17 ELIGIBILITY: If applicable, the Contractor must first register with the Department of State of the State
of Florida, in accordance with Florida State Statutes, prior to entering into a contract with the City.
6.18 PATENTS AND ROYALTIES: The Contractor, without exception, shall indemnify and save harmless
the City and Its employees from liability of any nature and kind, including cost and expenses for or on
account of any copyrighted, patented or un- patented invention, process, or article manufactured or
used in the performance of the contract, including its use by the City. if the Contractor uses any
design, device, or materials covered by letters, patent or copyright, it is mutually agreed and
understood without exception that the bid prices shall include all royalties or costs arising from the use
of such design, device, or materials in any way involved in the work.
5.19 ASSIGNMENT: Contractor shall not transfer or assign the performance required by this RFP without
the prior written consent of the City. Any award issued pursuant to this RFP, and the monies, which
may become due hereunder, are not assignable except with the prior written approval of the City
Commission or the City Manager or City Manager's designee, depending on original award approval.
5.20 LITIGATION VENUE: The parties waive the privilege of venue and agree that all litigation between
them In the state courts shall take place in Broward County, Florida and that all litigation between them
in the federal courts shall take place In the Southern District in and for the State of Florida.
Form G -107 Rev. 11/08
Mar 3, 2010 9:27:46 AM EST p. 14
City of Fort Lauderdale
PART IV - SPECIAL CONDITIONS
Bid 504 -10412
01. GENERAL CONDITIONS:
RFP General Conditions Form G -107 Rev. 07/07 (GC) are included and made a part of this RFP.
02. VARIANCES:
While the City allows Contractors to take variances to the RFP terms, conditions, and specifications,
the number and extent of variances taken will be considered in determining proposal responsiveness
and in allocating proposal evaluation points. See Section 1.06 of GC.
03. NEWS RELEASES /PUBLICITY:
News releases, publicity releases, or advertisements relating to this contract or the tasks or projects
associated with the project shall not be made without prior City approval.
04. RFP DOCUMENTS:
The Contractor shall examine this RFP carefully. Ignorance of the requirements will not relieve the
Contractor from liability and obligations under the Contract.
05. PROPOSERS' COSTS:
The City shall not be liable for any costs incurred by proposers in responding to this RFP.
06. RULES AND PROPOSALS:
The signer of the proposal must declare that the only person(s), company or parties interested in the
proposal as principals are named therein; that the proposal is made without collusion with any other
person(s), company or parties submitting a proposal; that it is in all respects fair and in good faith,
without collusion or fraud; and that the signer of the proposal has full authority to bind the principal
proposer.
07. APPROVED EQUAL OR ALTERNATE PRODUCT PROPOSALS:
The Technical Specifications contained in this RFP are to be used as a reference only and are not to be
considered of a proprietary nature. These specifications represent a level of quality and features that
are desired by the City of Fort Lauderdale. The City is receptive to any product that would be
considered by qualified City personnel as an approved equal.
The proposer must state clearly in his proposal pages any variance to the specifications. If proposing
an approved equal or alternate product, it will the proposer's responsibility to provide adequate
information in his proposal to enable the City to ensure that the proposal meets the required criteria. If
adequate information is not submitted with the proposal, it may be rejected.
The City of Fort Lauderdale will be the sole judge in determining if the product proposed qualifies as
approved equal. The City reserves the right to award to that proposal which will best serve the interest
of the City as determined by the City. The City further reserves the right to waive minor variations to
specifications and in the bidding process.
08. CONTRACT PERIOD:
The initial contract term shall commence upon date of award by the City and shall expire two years
from that date. The City reserves the right to extend the contract for two additional one (1) year terms
providing all terms conditions and specifications remain the same, both parties agree to the extension,
and such extension is approved by the City.
In the event services are scheduled to end because of the expiration of this contract, the Contractor
shall continue the service upon the request of the Director of Procurement Services. The extension
period shall not extend for more than ninety (90) days beyond the expiration date of the existing
Mar 3, 2010 9:27:46 AM EST P. 15
City of Fort L ud dale Bid 504 -10492
contract. The Contractor shall be compensated 1aor'Ve service at the rate in effect when this extension
clause is invoked by the City.
09. PRICING:
All prices quoted shall be quoted F.O.B. Delivered, Fort Lauderdale, Florida. To include
delivery, installation, testing, training, minimum two year warranty, and all other requirements
of the specifications, terms and conditions.
10. INVOICES /PAYMENT:
Each invoice shall fully detail the hourly costs and all related cost and shall specify the status of the
particular task or project as of the date of the invoice in regards to the accepted schedule for that task
or project. Payment will be made within thirty (30) days after receipt of an invoice acceptable to the
City. if, at any time during the contract, the City shall not approve or accept the Contractor's work
product, and agreement cannot be reached between the City and the Contractor to resolve the problem
to the City's satisfaction, the City shall negotiate with the Contractor on a payment for the work
completed and usable to the City. This negotiated payment shall be based on the overall task or project
breakdown, relative to the percentage of work completed.
11. COST ADJUSTMENTS:
Prices quoted shall be firm for the initial contract term (two years). Thereafter, any extensions which
may be approved by the City shall be subject to the following: Costs for any extension terms shall be
subject to an adjustment only if increases or decreases occur in the industry. Such adjustment shall be
based on the latest yearly percentage increase in the All Urban Consumers Price Index (CPI -U) as
published by the Bureau of Labor Statistics, U.S. Dep't. of Labor, and shall not exceed five percent
(5%).
The yearly increase or decrease in the CPI shall be that latest Index published and available prior to
the end of the contract year then in effect, as compared to the index for the comparable month one year
prior.
Any requested adjustment shall be fully documented and submitted to the City at least ninety (90) days
prior to the contract anniversary date. Any approved cost adjustments shall become effective on the
beginning date of the approved contract extension.
The City may, after examination, refuse to accept the adjusted costs if they. are not properly
documented, or considered to be excessive, or if decreases are considered to be insufficient. In the
event the City does not wish to accept the adjusted costs and the matter cannot be resolved to the
satisfaction of the City, the Contract will be considered cancelled on the scheduled expiration date.
12. CONTRACT COORDINATOR:
The City will designate a Contract Coordinator whose principal duties shall be:
Liaison with Contractor.
Coordinate and approve all work under the contract.
Resolve any disputes.
Assure consistency and quality of Contractor's performance.
Schedule and conduct Contractor performance evaluations and
document findings.
Review and approve for payment all invoices for work
performed or items delivered.
13. CONTRACTOR PERFORMANCE REVIEWS AND RATINGS:
The City Contract Coordinator shall develop a Contractor performance evaluation report. This report
shall be used to periodically review and rate the Contractor's performance under the contract with
performance rating as follows:
Mar 3, 2010 9:27:46 AM EST P. 16
ity of For( Lauderdale Bid 504 -10412
Excellent Far exceedcs requirements.
Good Exceeds requirements
Fair Just meets requirements.
Poor Does not meet all requirements and
contractor is subject to penalty provisions
under the contact.
Non compliance Either continued poor performance after notice or a performance
level that does not meet a significant portion of the requirements.
This rating makes the Contractor subject to the default or
cancellation for cause provisions of the contract.
The report shall also list all discrepancies found during the review period. The Contractor shall be
provided with a copy of the report, and may respond in writing if he takes exception to the report or
wishes to comment on the report. Contractor performance reviews and subsequent reports will be
used In determining the suitability of contract extension.
14. RELATED EXPENSESITRAVEL EXPENSES:
All related expenses chargeable to the City, such as supplies, printing, binders, etc shall be passed
through at Contractor's cost. Related expenses shall not include any postage, telephone toll charges, or
other charges incurred in the normal course of business.
Any travel out of the tri county (Dade, Broward and Palm Beach Counties) area shall be in accordance
with current City per diem rates and travel policy. No costs for travel, meals, or accommodations shall
be charged to the City for travel within the tri county area unless the Contractor's office assigned to the
project is located outside this area. Proposer shall include as a part of the REP response, all details
and costs regarding anticipated travel expenses and note such costs on the price sheet as a separate
line item.
Contractor shall incur no travel or related expenses chargeable to the City without prior approval by an
authorized City representative.
Contractor shall provide, if required by the City, documentation of all actual travel or related costs.
15. NO EXCLUSIVE CONTRACTIADDITIONAL SERVICES:
Contractor agrees and understands that the contract shall not be construed as an exclusive
arrangement and further agrees that the City may, at any time, secure similar or identical services at its
sole option.
While this contract is for services provided to the City's Parking and Fleet Services Department, the
City may require similar work for other City departments. Contractor agrees to take on such work
unless such work would not be considered reasonable or become an undue burden to the Contractor.
16, SELLING, TRANSFERRING OR ASSIGNING CONTRACT:
No contract awarded under these terms, conditions and specifications shall be sold, transferred or
assigned without the written approval of the City Manager, or designee.
17. DELETION OR MODIFICATION OF SERVICES:
The City reserves the right to delete any portion of this Contract at any time without cause, and if such
right is exercised by the City, the total fee shall be reduced in the same ratio as the estimated cost of
the work deleted bears to the estimated cost of the work originally planned. If work has already been
accomplished on the portion of the Contract to be deleted, the Contractor shall be paid for the deleted
portion on the basis of the estimated percentage of completion of such portion.
If the Contractor and the City agree on modifications or revisions to the task elements, after the City
has approved work to begin on a particular task or project, and a budget has been established for that
task or project, the Contractor will submit a revised budget to the City for approval prior to proceeding
Mar 3, 2010 9:27:46 AM EST P. 17
with the work. city of Fort Lauderdale
Bid 504 -10412
18. ADDITIONAL ITEMS:
The City may require additional items of a similar nature, but not specifically listed in the contract. The
Contractor agrees to provide such items, and shall provide the City prices on such additional items
based upon a formula or method which is the same or similar to that used in establishing the prices in
this proposal. if the price(s) offered are not acceptable to the City, and the situation cannot be resolved
to the satisfaction of the City, the City reserves the right to procure those items from other vendors, or
to cancel the contract upon giving the Contractor thirty (30) days written notice.
19. WARRANTIES OF USAGE:
Any estimated quantities listed are for information and tabulation purposes only. No warranty or
guarantee of quantities needed is given or implied. it is understood that the Contractor will furnish the
City's needs as they arise.
20. INSPECTION AND TESTING OF MATERIALS:
The materials, patterns, fabricated member and assembled or partially assembled items may be
inspected at the factory, or elsewhere, by a representative of the City at any time during the process of
manufacture or until final delivery and acceptance, to determine whether or not there is compliance with
the requirements of these specifications. Approval prior to the time of final acceptance shall not
preclude rejection of delivered items, which do not satisfy these specifications.
21. MERCHANTABILITY
There shall be an implied warranty of merchantability and fitness for an intended use. Any bid
submittals taking exception to this requirement may, at the City's option, be considered non - responsive.
22. INDEPENDENT CONTRACTOR:
The Contractor is an independent contractor under this Agreement. Personal services provided by the
Contractor shall be by employees of the Contractor and subject to supervision by the Contractor, and
not as officers, employees, or agents of the City. Personal policies, tax responsibilities, social security,
health insurance, employee benefits, purchasing policies and other similar administrative procedures
applicable to services rendered under this Contract shall be those of the Contractor.
23. SUBCONTRACTORS:
If the Contractor proposes to use subcontractors in the course of providing these services to the City,
this information shall be a part of the bid response. Such information shall be subject to review,
acceptance and approval of the City, prior to any contract award. The City reserves the right to approve
or disapprove of any subcontractor candidate in its best interest.
Contractor shall ensure that all of Contractors subcontractors perform in accordance with the terms
and conditions of this Contract. Contractor shall be fully responsible for all of Contractor's
subcontractors' performance, and liable for any of Contractor's subcontractors' non - performance and all
of Contractor's subcontractors' acts and omissions. Contractor shall defend, counsel being subject to
the City's approval or disapproval, and indemnify and hold harmless the City and the City's officers,
employees, and agents from and against any claim, lawsuit, third party action, or judgment, including
any award of attorney fees and any award of costs, by or in favor of any of Contractor's subcontractors
for payment for work performed for the City.
24. INSURANCE:
The contractor shall furnish proof of Worker's Compensation insurance, General Liability Insurance and
Comprehensive Automobile Liability Insurance. The coverage is to remain in force at all times during
the contract period. The following minimum insurance coverage is required. The City is to be named
City as
expense.
Mar 3, 2010 9:27:46 AM EST P. 16
City ofLFort L Vderdale Bid 504 -10412
Worker's Compensation and Employers is llty Insurance
Limits: Worker's Compensation — Per Florida Statute 440
Employer "s Liability - $500,000
Any firm performing work on behalf of the City of Fort Lauderdale must provide Worker's Compensation
insurance. Exceptions and exemptions can only be made if they are in accordance with Florida
Statute. For additional information contact the Department of Financial Services, Worker's
Compensation Division at (850) 413 -1601 or on the web at www.fidfs.com.
Commercial General Liability Insurance
Covering premises - operations, products - completed operations, independent contractors and
contractual liability.
Limits: Combined single limit bodily injury/property damage $1,000,000.
This coverage must include:
a. Coverage for the liability assumed by the contractor under the Indemnity provision of
the contract.
b. Coverage for hazards commonly referred to as "explosion, collapse and
underground ", exclusions — on construction contracts oo1.
Automobile Liability insurance
Covering all owned, hired and non -awned automobile equipment.
Limits: Bodily injury $250,000 each person
$500,000 each occurrence
Property damage $100,000 each occurrence
Combined single limit $1,000,000 (bodily injury and property damage combined)
A copy of ANY current Certificate of Insurance should be included with your proposal.
In the event that you are the successful bidder, you will be required to provide a certificate
naming the City as an "additional insured" for General Liability insurance.
Certificate holder should be addressed as follows:
City of Fort Lauderdale
Procurement Services Department
100 N. Andrews Avenue, Room 619
Ft. Lauderdale, FL 33301
26. INSURANCE — SUBCONTRACTORS:
Contractor shall require all of its subcontractors to provide the aforementioned coverage as well as any
other coverage that the contractor may consider necessary, and any deficiency in the coverage or
policy limits of said subcontractors will be the sole responsibility of the contractor.
26. UNCONTROLLABLE CIRCUMSTANCES ( "Force Majeure "):
The City and Contractor will be excused from the performance of their respective obligations under this
agreement when and to the extent that their performance is delayed or prevented by any circumstances
beyond their control including, fire, flood, explosion, strikes or other labor disputes, act of God or public
emergency, war, riot, civil commotion, malicious damage, act or omission of any governmental
authority, delay or failure or shortage of any type of transportation, equipment, or service from a public
utility needed for their performance, provided that:
Mar 3, 2010 927:46 AM EST P. 19
City of Fort Lauderdale
Bid 504 -10412
A. the non performing party gives the other party prompt written notice describing the particulars of
the Force Majeure including, but not limited to, the nature of the occurrence and its expected duration,
and continues to furnish timely reports with respect thereto during the period of the Force Majeure;
B. the excuse of performance is of no greater scope and of no longer duration than is required by
the Force Majeure;
C. no obligations of either party that arose before the Force Majeure causing the excuse of
performance are excused as a result of the Force Majeure; and
D. the non performing party uses its best efforts to remedy its inability to perform.
Notwithstanding the above, performance shall not be excused under this Section for a period in excess
of two (2) months, provided that in extenuating circumstances, the City may excuse performance for a
longer term. Economic hardship of the Contractor will not constitute Force Majeure. The term of the
agreement shall be extended by a period equal to that during which either party's performance is
suspended under this Section.
27. AUDIT:
The City reserves the right for its internal auditor or appropriate representative to review ONLY those
records pertaining to any contract awarded as a result of these documents and determine if the terms,
conditions and specifications of the contract are being followed and if prices charged comply with the
contract.
28. DAMAGE TO PUBLIC OR PRIVATE PROPERTY:
Extreme care shall be taken to safeguard all existing facilities, site amenities, irrigation systems,
vehicles, etc. on or around the job site. Damage to public and /or private property shall be the
responsibility of the Contractor and shall be repaired and /or replaced at no additional cost to the City.
29. PUBLIC ENTITY CRIMES:
A person or affiliate who has been placed on the convicted vendor list following a conviction for a public
entity crime may not submit a bid on a contract to provide any goods or services to a public entity, may
not submit a bid on a contract with a public entity for the construction or repair of a public building or
public work, may not submit bids on leases of real property to a public entity, may not be awarded or
perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public
entity, and may not transact business with any public entity in excess of the threshold amount provided
in Section 287.017, Florida Statutes, for Category Two for a period of 36 months from the date of being
placed on the convicted vendor list.
30. LOBBYING ACTIVITIES:
ALL BIDDERSIPROPOSERS PLEASE NOTE: Any bidder or proposer submitting a response to this
solicitation must comply, if applicable, with City of Fort Lauderdale Ordinance No. C- 00 -27, Lobbying
Activities. Copies of Ordinance No. C -00 -27 may be obtained from the City Clerk's Office on the 7th
Floor of City Hall, 100 N. Andrews Avenue, Fort Lauderdale, Florida. The ordinance may also be
viewed on the City's website at http• / /www fortiauderdale aov/ clerk/ LobbyistDocs /lobbyistord1009.pdf .
31. BID TABULATIONS /INTENT TO AWARD:
(Notice of Intent to Award Contract/Bid, resulting from the City's Formal solicitation process, requiring
City Commission action, may be found at
http:lfwww.fortlauderdale,gov /purchasing /notices_of intent.htm. Tabulations of receipt of those parties
responding to a formal solicitation may be found at
http: / /www.fortlauderdale.gov /purchasing /bldresults.htm, or any interested party may call the
Procurement Office at 954 - 828 -5933.
32. PERMITS /FEES: (IF APPLICABLE)
The City of Fort Lauderdale will reimburse the Contractor for all permits and fees required by
Mar 3, 2010 9:2.7:46 AM EST p. 20
Cit of Fort a derd@te Bid 50410412
the City of Fort Lauderdale on a pass- hroug�t Masts of the actual cost with no additional
markup.
33. SILENCE OF SPECIFICATIONS
The apparent silence of the specifications as to any detail or omission for it as a detailed description,
concerning any specific shall be regarded as meaning that only the best commercial practices are to
prevail and that only materials and workmanship of first quality are to be used. All interpretations of
these specifications shall be made upon the basis of this statement.
Mar 3, 2010 9:27:46 AM EST p. 21
City of Fort Lauderdale Bid 504- 10412
PART V - TECHNICAL SPECIFICATIONSISCOPE OF SERVICES
01, GENERAL INFORMATIONIINTENT:
The City of Fort Lauderdale is seeking proposals from qualified vendors for the purchase and
installation of approximately thirty -two (32) new electronic meters: 14 pay -and- display, 18 pay -by-
space multi- space, receipt dispensing parking meters, in accordance with the Request for Proposals
(RFP). The City currently has 154 multi -space meters throughout the City. These new meters will be
installed in the following sequence. Anticipated purchase and installation will occur after January 1,
2010. Installation of meters in each phase shall be installed and fully operational within ten (10)
working days after installation date has been determined by Director of Parking and Fleet Services or
their designee.
Phase I: Approximately fourteen (14) meters for a previously metered on- street area in Himmarshee
Village consisting of 119 spaces. Meters are located at various locations from SW 2nd Street and SW
2nd Ave to SW 4 Ave and SW 2nd Street. Parking spaces in the Himmarshee Village are pay -and-
display.
Phase 11: Approximately twelve (12) meters for a previously metered area to be installed in the City
Park Garage, which has approximately 2,223 general and permit parking spaces. All parking spaces
are designed with the pay -by -space option.
Phase III: Approximately twelve (12) meters for the Broward Performance Center, two of which will
replace current multi -space meter in a 939 general parking space garage. All parking spaces are
designed with the pay -by -space option.
The estimated time for completion of each phase is as follows:
Phase is within 0-6 months
Phase II: within 6 -9 months
Phase III: within 9 -18 months
The City of Fort Lauderdale reserves the right to increase or decrease the number of meters purchased
and time frame of installation during the contract period.
The City reserves the right to purchase and install additional multi -space meters to add to or replace
current multi -space meter equipment throughout the City of Fort Lauderdale to be determined by the
Director of Parking and Fleet Services or their designee. Parking and Fleet Services may purchase
these meters during the contract period and not be limited to the number of meters listed in this
Request for Proposal that can be purchased throughout the contract period as determined.
As shown, the three phases will not be implemented simultaneously. The exact quantity of meters
required for each phase may vary based on the placement and coverage requirements.
The City of Fort Lauderdale intends to provide the tourists and patrons of the City with the latest state -
of -the art technology in multi -space parking meters. We are looking for innovative meters that are fully
functional in a tropical climate and durable in 140 -mile winds. The meters will also be exposed to and
surrounded by the ocean's elements.
The multi -space meter must accept the current City of Fort Lauderdale Resident Beach Card prior to
contract or provide assurances under penalty that it will do so by the day of installation, that day being
agreed to between the City and the successful vendor during the project planning phase of the
deployment. The vendor will contact the Parking Services in a timely manner to ensure it is fully aware
of the requirements for supporting the card within the context of this RFP.
Mar 3, 2010 9:27:46 AM EST p. 22
City of Fort Lauderdale
Bid 504 -10412
The multi -space meter (or pay station) must accept the current City of Fort Lauderdale Card provided
by Parcxmart Technologies, Inc. and hereafter referred to as the "Parcxmart Card ".
Specifications for the integration of the Parcxmart card, should they be required, are available under
separate agreement directly from Parcxmart. It is incumbent upon the vendor to contact Parcxmart
directly and in a timely manner to ensure it is fully aware of the requirements for supporting the card
within the context of this RFP. The City is unable to furnish vendors directly with the necessary
technical specifications.
The multi space meter must also be compatible with the pay -by -phone technology offered by Verrus.
Specifications for the integration of pay -by- phone, should they be required, are available under
separate agreement directly from Verrus. It is incumbent upon the vendor to contact Verrus directly
and in a timely manner to ensure it is fully aware of the requirements for supporting the card within the
context of this RFP. The City is unable to furnish vendors directly with the necessary technical
specifications.
The vendor must demonstrate the pay station's capability to accept all payment options offered by the
City of Fort Lauderdale prior to contract or provide assurances under penalty that it will do so by the
day of installation, that day being agreed to between the City and the successful vendor during the
project planning phase of the deployment.
02. SERVICE TEST PERIOD
The successful Contractor must successfully complete the acceptance testing requirements within a
ninety (90) day period following Contract award and product installation. The City will accept the fully
operational product(s) only when the Contractor has successfully proven the respective product to
function in accordance with the RFP requirements before the end of the testing period.
Performance trial and acceptance testing shall be based on the units being fully and consistently
operational for a period of not less than thirty (30) working days after receipt and installation. The City
will use this testing period to evaluate the products and verify that all requirements stated in this RFP
have been met. If it is determined that all requirements have not been met, that machines have
experienced excessive malfunctions, errors, etc. or that resolution of any problem cannot be attained,
the City reserves the right to return the products at no cost to the City.
A performance evaluation will be conducted prior to the end of the test period and that evaluation will
be the basis for the City's decision to continue with the Contractor or to select another Contractor.
03. DOCUMENTATION
Contractor shall provide the City with three sets of printed hardware and software documentation and
manuals with system delivery.
04. EQUIPMENT WARRANTY / EXTENDED MAINTENANCE
Proposer shall include a two -year initial warranty on parts and materials, labor and incidentals.
Proposer shall also include pricing for the City's option to purchase up to five additional years (years 3
thru 7) of extended on -site maintenance /software support, which will be applicable after the expiration
of the initial warranty.
Parking Services will be the first line of maintenance to repair, replace or investigate concerns with the
meters. If Parking Services is not able to correct the problem, the vendor shall provide on -site services
within twenty -four (24) hours of being informed.
Proposer shall include a copy of the standard maintenance agreement as a part of the RFP response.
Such agreement shall be subject to City review, modification, and acceptance.
Mar 3, 2010 9:27:46 AM EST P. 23
City of Fort Lauderdale
PART VI - CONSIDERATION FOR AWARD /AWARD PROCEDURES
Bid 504.10412
The award of the contract will be based on certain objective and subjective considerations listed below:
1. Understanding of the overall needs of the City as presented in the narrative 50%
technical approach; Response to Technical specifications response submittal;
required submittals (installation drawings, reports); Deliverables / Timetable;
Detailed list of Offering; Overall offering features, functions, etc.
2. Experience, qualifications, and past performance of the proposing firm; 20%
Includes staff, facilities and resources; Licenses /certificates, Insurance; Company
profile; Company financial information, and References.
3. Estimated cost to the City including a two -year warranty, and City's option to 30%
purchase five additional years of extended maintenance, support warranty
(will be based upon 7 year total cost).
Evaluation of proposals will be conducted by an evaluation committee of qualified City Staff, or other
persons selected by the City. It may be a two step process. in step one the committee will evaluate all
responsive proposals based upon the information and references contained in the proposals as
submitted. The committee will score and rank all responsive proposals and determine a minimum of
three (3), if more than three (3) proposals are responsive, to be finalists for further consideration. In the
event there are less than three (3) responsive proposals, the committee will give further consideration
to all responsive proposals received. If necessary, the committee will then conduct discussions, for
clarification purposes only, with the finalists and re -score and re -rank the finalists proposals. The
committee will then make a recommendation to the Fort Lauderdale City Commission for award.
Evaluation of proposals will be conducted by an evaluation committee of qualified City Staff, or other
persons selected by the City. Proposers or Finalists may be required to provide an oral presentation by
appearing before the Evaluation Committee or by conference telephone call for clarification purposes
only.
Information and references submitted will be considered in the award.
The City may require visits to customer installations or demonstrations of product by proposers as part
of the evaluation process.
The City may require additional information and Proposers shall agree to furnish such information. The
City reserves the right to award the contract to that Proposer who will best serve the interest of the City.
The City reserves the right, based upon its deliberations and in its opinion, to accept or reject any or all
proposals. The City also reserves the right to waive minor irregularities or variations to the
specifications and in the bidding process.
The City uses a mathematical formula for determining allocation of cost points to each responsive,
responsible proposer. The lowest, responsive, responsible proposer receives the maximum allowable
points. When using this formula, a proposer that submits a cost or fee which is two times greater than
the cost I fee of the lowest responsive, responsible proposer, will result in receiving zero points for cost.
Mar 3, 2010 9:27:46 AM EST p. 24
City of Fort Lauderdale
PART VII - REQUIREMENTS OF THE PROPOSAL
Bid 504 -10412
All proposals must be submitted as specified on the proposal pages which follow. Any attachments
must be clearly identified. To be considered, the proposal must respond to all parts of the RFP. Any
other information thought to be relevant, but not applicable to the enumerated categories, should be
provided as an appendix to the proposal. If publications are supplied by a proposer to respond to a
requirement, the response should include reference to the document number and page number. This
will provide a quick reference for the evaluators. Proposals not providing this reference will be
considered to have no reference material included in the additional documents.
NOTE: UNNECESSARILY ELABORATE RESPONSES BEYOND THAT SUFFICIENT TO PRESENT A
COMPLETE AND EFFECTIVE RESPONSE TO THE SOLICITATIONS ARE NOT DESIRED AND MAY
BE CONSTRUED AS AN INDICATION OF THE OFFEROR'S LACK OF COST CONSCIOUSNESS.
UNLESS SPECIFICALLY REQUESTED IN THE SOLICITATION, ELABORATE ART WORK,
CORPORATE BROCHURES, LENGTHY NARRATIVES, EXPENSIVE PAPER, SPECIALIZED
BINDING, AND OTHER EXTRANEOUS PRESENTATION MATERIALS ARE NEITHER NECESSARY
NOR DESIRED.
The proposal shall be signed by a representative who is authorized to contractually bind the Contractor.
PROPOSERS MUST SUBMIT AN IDENTIFIED
ORIGINAL COPY PLUS SIX (6) COPIES OF THE
PROPOSAL PAGES INCLUDING ANY ATTACHMENTS
THE ABOVE REQUIREMENT TOTALS SEVEN (7) COPIES OF YOUR PROPOSAL
ALL PROPOSALS SHALL BE RECEIVED PRIOR TO 2:00 PM EST, ON THE DATE SPECIFIED IN THE
SCHEDULE SECTION OF THIS RFP AT THE FOLLOWING LOCATION:
City of Fort Lauderdale
Department of Procurement Services
100 N. Andrews Avenue, Suite 619
Fort Lauderdale, Florida 33301
ONLY PAPER SUBMITTALS WILL BE ACCEPTED. ELECTRONIC OR FAX SUBMITTALS WILL NOT
BE ACCEPTED. ALL PROPOSALS MUST BE SUBMITTED IN A SEALED PACKAGE WITH THE
RFP NUMBER, RFP TITLE AND DUE DATE CLEARLY MARKED ON THE OUTSIDE. IF MORE
THAN ONE PACKAGE IS SUBMITTED THEY SHOULD BE MARKED 1 OF 2, ETC,
PROPOSAL PAGES ARE AS FOLLOWS:
Part I
Proposal Pages - Cost Information
Part II
Proposal Pages - Technical Information
Part III
Non Collusion Statement
Part IV
Proposal Signature Page
Part V
Proposal Pages - Specification Requirements Compliance
Attachments to your Proposal
Mar 3, 2010 9:27:46 AM EST p. 25
City of Fort Lauderdale Bid 50410412
RFP 504 -10412
MULTI -SPACE PARKING METERS
PROPOSAL RESPONSE PAGES - PART I
COST INFORMATION
Proposer agrees to supply the products or services at the prices bid below in accordance with the
terms, conditions and specifications contained in this RFP.
Estimated quantities shown are for information and tabulation purposes only.
ITEM QUANTITY DESCRIPTION
1. 14 EA Purchase and Install of
Pay- and - Display Multi -space
Receipt Dispensing Parking Meters
2. 18 EA Purchase and Install of
Pay -by -Space Multi -space
Receipt Dispensing Parking Meters
3. 32 EA Year 3 - Optional Extended On -site
Maintenance /Software Support
4. 32 EA Year 4 — Optional Extended On -site
Maintenance /Software Support
5. 32 EA Year 5 — Optional Extended On -site
Maintenance /Software Support
6. 32 EA Year 6 — Optional Extended On -site
Maintenance /Software Support
7. 32 EA Year 7 — Optional Extended On -site
Maintenance /Software Support
Mar 3, 2010 9:27:46 AM EST
UNIT TOTAL
PRICE PRICE
$ /EA $
$ /EA $
$ /EA $
$ . !EA $
$ IEA $
$ /EA $
$ !EA $
TOTAL COST TO CITY
P, 26
City of Fort Lauderdale
Bid 504 -10412
PROPOSAL RESPONSE PAGES - PART it
TECHNICAL PROPOSAL
The following issues should be fully responded to in your proposal in concise narrative form. Each issue
should be referenced and be presented in the following order:
Tab 1: Letter of Interest f Cover Letter
Briefly state the Proposer's understanding of the services to be rendered, and make a positive
commitment to perform according to the requirements noted in this RFP. This letter must also confirm
that all costs submitted in this RFP shall remain firm for acceptance for a minimum of ninety (90) days
from date of RFP opening.
Tab 2: Professional Licenses and Certificates /Sample insurance certificate
Submit a copy of all Licenses, Certificates, Registrations, Permits etc. that your company / staff
possesses. Also include proof of insurance in this section.
Tab 3: Company Profile
Legal name, address, telephone number, faxes number, e-mail address, web page address, etc. of the
proposer, together with legal entity (corporation, partnership, etc.) Firm must be established as a legal
entity in the State of Florida. Provide hours of operation; Years in business; State whether the firm is
local, regional, or national; Provide addresses and phone numbers for Headquarters and other relevant
offices if applicable.
Tab 4: Joint Venture
If submitting as a joint venture, submit a copy of the joint venture agreement including the financial
agreement between the parties and the percentage of participation of the parties
Tab 5: Disputes, Litigation and Defaults — Applicant shall disclose the results, including amount of
settlement, if any, for all prior litigation, arbitration, mediation or other claims involving the applicant or
any consultants for a period of Five years prior to the submission of this proposal.
Tab 6: Qualifications ( Experience
Describe firm's experience, detail projects done within the previous three (3) years.
Tab 7: Staff - Give a complete list of the number of managers, supervisors, and other staff employed at the
compound site from which services will'be rendered. Identify the staff members who will provide the
services, including staff from other than the local site, if necessary. Include their experience.
Tab 8:Technical Approach
Describe the services proposed by your firm and your implementation plan for this contract. This section
must address the required services noted in this RFP, and how your firm plans to provide them.
Tab 9:Milestones, Deliverables and Proposed Benchmark Timetable
As part of the project approach, the firm shall propose a scheduling methodology for effectively
managing and executing the work in the optimum time. Such timeline information and proposed dates
shall include, but not necessarily be limited to: delivery, installation, diagnostic testing, training of
designated personnel, and other phase related completion dates, in accordance with the RFP
specifications.
Tab 10: Financial Documentation
Financial statements and annual reports of corporation of the last two years, including the last two (2)
most current years of audited financial statements. A copy of the firm's Dun & Bradstreet rating for the
last two years should also be provided (if available). If a Dun & Bradstreet rating is not available please
include relevant financial reports for the last two years (i.e., the firm's annual report andfor audit). If the
proposer is deemed to be financially unstable by the City's Finance director or designee, the City, may
deem the proposal to be non - responsive.
Mar 3, 2010 9:27:46 AM EST p. 27
City of Fort Lauderdale
Tab 11: References
Bid 504 -10412
A list of current and former major accounts along with contact persons name, email address and phone
number(s) This list should include accounts that represent company's experience with entities of similar
size and exposures as the City of Fort Lauderdale.
Tab 12: Submittals (Include)
(1). Respondent shall provide samples of reports along with their proposals.
Respondent shall also include brochures and manufacturer's specifications for all
requested items.
(2). Provide installation drawings and specifications.
Tab 13: Warranties / Extended Maintenance And Software Support
Proposer shall state the initial equipment and software warranty. Also provide information for extended
maintenance and support services that are available after expiration of the initial equipment and
software warranties. Information shall include specific details on the type of coverage and all
exclusions, if applicable. Proposer should submit information for on -site warranty services for the
system proposed, in accordance with the RFP specifications. Respondent shall provide copy of
standard maintenance form.
Tab 14: Detailed list of Offering
Provide a detailed list of all hardware, software,
included in your proposal price.
Tab 15: Cost (Proposal Response Page, Part 1)
materials, components, and other incidentals that are
Tab 16: Non - Collusion Statement (Proposal Response Page, Part III)
Tab 17: Proposal Signature Page (Proposal Response Page, Part IV)
The proposer understands that the information contained in these Proposal Pages is to be relied upon by the
City, in awarding the proposed Agreement, and such information is warranted by the proposer to be true. The
proposer agrees to furnish such additional information, prior to acceptance of any proposal, relating to the
qualifications of the proposer, as may be required by the City.
COMPLETE AND RETURN THE REQUIRED NUMBER OF PROPOSAL PAGES AND ATTACHMENTS.
PROPOSAL IDENTIFICATION: If mailed, please indicate on the face of your sealed proposal package the
following:
RFP NO. 504 - 10412 OPENS 01/13/10
Mar 3, 2010 9:27:46 AM EST p' 28
PROPOSAL R�a FCii� §` OXGES - PART III Sid 504.10412
NON - COLLUSION STATEMENT
By signing this offer, the vendor /contractor certifies that this offer is made independently and free from collusion.
Vendor shall disclose below any City of Fort Lauderdale, FL officer or employee, or any relative of any such officer or
employee who is an officer or director of, or has a material interest in, the vendor's business, who is in a position
to influence this procurement,
Any City of Fort Lauderdale, FL officer or employee who has any input into the writing of specifications or
requirements, solicitation of offers, decision to award, evaluation of offers, or any other activity pertinent to this
procurement is presumed, for purposes hereof, to be in a position to influence this procurement.
For purposes hereof, a person has a material interest if they directly or indirectly own more than 5 percent of the
total assets or capital stock of any business entity, or if they otherwise stand to personally gain if the contract is
awarded to this vendor.
In accordance with City of Fort Lauderdale, FL Policy and Standards Manual, 6.10.8.3,
3.3. City employees may not contract with the City through any corporation or business entity in which they or
their immediate family members hold a controlling financial interest (e.g. ownership of five (5) percent or
more).
3.4. Immediate family members (spouse, parents and children) are also prohibited from contracting with the
City subject to the same general rules.
Failure of a vendor to disclose any relationship described herein shall be reason for debarment in
accordance with the provisions of the City Procurement Code.
NAME
RELATIONSHIPS
In the event the vendor does not indicate any names, the City shall interpret this to mean that the vendor
has indicated that no such relationships exist.
Mar 3, 2010 9:27:46 AM EST p. 29
t��f Fp�(,�u¢¢�`G., Bid 504 -10412
PROPOSAL RESPONSE PAGES C YAk`f e'96 /PROPOSAL SIGNATURE PAGE
How to submit bids /proposals: it is preferred that bids /proposals be submitted electronically at www.bidsync.com,
unless otherwise stated in the bid packet. If mailing a hard copy, it will be the sole responsibility of the Bidder to ensure
that.the bid reaches the City of Fort Lauderdale, City Hall, Procurement Department, Suite 619, 100 N. Andrews Avenue,
Fort Lauderdale, FL 33301, prior to the bid opening date and time listed. Bids /proposals submitted by fax or email will
NOT be accepted. Please refer to Part VI I for specific instructions for this RFP.
The below signed hereby agrees to furnish the following article(s) or services at the price(s) and terms stated subject to all
instructions, conditions, specifications addenda, legal advertisement, and conditions contained in the bid. I have read all
attachments Including the specifications and fully understand what is required. By submitting this signed proposal I will
accept a contract if approved by the CITY and such acceptance covers all terms, conditions, and specifications of this
bidlproposal.
Please Note: If responding to this solicitation through SidSync, the electronic version of the bid response will prevail,
unless a paper version is clearly marked by the bidder in some manner to indicate that it will supplant the electronic
version.
Submitted by:
(signature) (date)
Name (printed)
Company: (Legal
Telephone No. FAX No.
E -MAIL:
Delivery: Calendar days after receipt of Purchase Order (section 1.02 of General Conditions):
Payment Terms (section 1.03): Total Bid Discount (section 1.04):
Does your firm qualify for MBE or WBE status (section 1.08): MBE— WBE _
ADDENDUM ACKNOWLEDGEMENT - Proposer acknowledges that the following addenda have been received and are
included in the proposal:
Addendum No Date Issued
VARIANCES: State any variations to specifications, terms and conditions in the space provided below or reference in the
space provided below all variances contained on other pages of bid, attachments or bid pages. No variations or
exceptions by the Proposer will be deemed to be part of the bid submitted unless such variation or exception is listed and
contained within the bid documents and referenced in the space provided below. If no statement is contained in the below
space, it is hereby implied that your bid /proposal complies with the full scope of this solicitation HAVE YOU STATED
Variances:
revised 6 -3 -08
Mar 3, 201 0 9:27:46 AM EST P. 30
City of Fort Lauderdale
PROPOSAL PAGES - PART V
SPECIFICATION REQUIREMENTS COMPLIANCE
W- 1411SWIM Ca
Complies With Specification
Requirements
A. GENERAL
1. Respondent shall use a local distributor to provide support for initial
installation, training, parts and warranty service. "Local' is defined
as close enough to the City of Fort Lauderdale to provide twenty -
four (24) hour responses to software and hardware requests. Travel
shall be at no cost to the City. Y N —
2. Machines must remain fully functional in abnormal street conditions
like excessive heat (Internal Operating Temperature of 0 OF to 140
°F), humidity, rain, hail, grime, vibrations, saltwater spray, etc. Y _,-„ N
All machines shall be constructed with new and unused, rugged
materials and meet "Year 2008" compliance requirements.
Y N
Respondent explain preferably in a Visio Diagram, how its computer network processes the flow of
magnetic stripe and microprocessor type smart card information from the pay stations to and from the
bank or electronic financial transaction authorization network.
5. Respondent must be prepared to agree to a 90 day trial period with
at least four (4) fully functional meters to be tested in at least two (2)
different locations in the City before the remainder of the meters are
scheduled for installation. Y _ N _
6. Respondent describe, in detail, all of the equipment you propose to use.
Respondent also describe in detail your plan for pay station auditing and reconciliation procedures
that track electronic revenues from the pay station to the financial clearinghouse. The clearinghouse
system must conform to International Standards Organization (ISO) standards for authorization
messages. The ISO standards, as amended from time to time, are deemed as being incorporated by
reference herein. All electronic processing must utilize an SSL gateway, provide at a minimum 128
data encryption, and conform to all Visa and MasterCard requirements.
Mar 3, 2010 9:27:46 AM EST P. 31
City of Fort Lauderdale
8. The vendor must have a toll free support number for
troubleshooting both software and hardware including a contact
number for after hours troubleshooting). Y
9. Any software and hardware backups needed shall be available
within twenty -four (24) hours. Y--
10. For newly installed units, the City of Fort Lauderdale Parking and
Fleet Services Department reserves the right to install the base
and the local distributor will supply a fully operational pay - station at
the City of Fort Lauderdale Parking and Fleet Services selected
location. City of Fort Lauderdale Parking Services will take
possession of new units at the point of installation.
Y
11. Machines must have the capability of being converted to pay -
by- space. Describe time frame and any costs to the City.
N
N
N
Bid 504 -10412
Y_ N��
B. BASIC SYSTEM REQUIREMENT
1. Systems must be capable of functioning as a single unit or operate
in a networked environment with the application and database N
Installed on a server and controlled using back office software. Y _
2. The software shall facilitate the management of communications,
rates, maintenance, collections and audit functions, which can be
communicated to the meters, remotely, using a back office
computer. Y" _ N
f.
3. Machines must be able to run off solar with standard locally
procured batteries. Y _ N
3a. What type of batteries are required for your product?
4. Vendor should specify Machines minimum transactions on back -up power, without error.
5. During power outages, all machines will operate in a stand -alone
capacity and store accumulated data in memory. Y N
6. A separate backup battery must be supplied to sustain the clock,
calendar, audit information and RAM in the event of a main backup
system failure or during battery replacement. Y _ N
7. Machines shall have optional language capable of being
programmed at the machines. Y _ N
Mar 3, 2010 9:27:46 AM EST p. 32
City of Fort Lauderdale
Bid 504 -10412
8. The Respondent shall explain in detail the ability of pay -by -space meters to provide information on
paid and /or unpaid parking spaces in pay -by -space lots by obtaining a listing from the meter, a web -
based program or other options that are compatible with current devices used for parking
enforcement.
Y— N,
9. Machines shall display specific'out of order' conditions and should
operate with the malfunctioning status, until serviced.
Y
10. Machines shall have the ability to allow credit card
transactions when communication is offiine. While
communication capability is offiine the machines will store all
credit card information and process the transactions immediately
after communication has been restored.
Y
C. CUSTOMER OPERATION
1. The pay stations must operate with coins, bills, credittdebit /smart
cards and pay -by -phone technology in a manner that allows
customers to follow simple printed, digital and /or verbal instructions
to complete the transaction quickly. Y _ N —
instructions should tell the customer what to do first, and then lead
them through the transaction in approximately 45 seconds. The last
mandatory instruction for the pay -and- display machine shall be to
advise the customer to display the receipt on the vehicle
dashboard.
Y N
2a. Approx. how many seconds does your product take to perform
this feature?
3. Explain the capability of the pay station to accept a "PIN" number
when using a "Debit" or "Credit" card, and if there is an additional
configuration cost for this option, what that cost would be.
D. CURRENCY ACCEPTED
Mar 3, 2010 9:27:46 AM EST P. 33
Ci of ,oft Laud r le Bid 504.10412
Machines accept US currency in denom�ina ions o ff, $2, $5, $10,
& $20 bills, nickels, dimes, quarters, "SBA" and "Gold" dollar coins,
magnetic striped credit cards with and without embedded Smart
Card chips and the City of Fort Lauderdale Parking Services
resident beach card. Respondents are responsible to ensure
system compatibility with current single application EMV chip
parking card. All machines must be capable of upgrades with US
currency modifications.
Y N
E. HOUSING AND PEDESTAL
Respondents shall state the specifications of the pedestals and housings, specifically including metal
thickness, height, width and depth in inches and the weight in pounds of machines (with and without
pedestals), tensile strength and gauge of metal. Respondents must provide a description of their
product housing, including materials and thickness, and how the design secures the unit against
attempted theft.
2. The Respondent shall provide all results of tests that have been performed to determine the durability
of the cabinet, pedestal and any applicable finishes.
3. Provide installation drawings and specifications.
Mar 3, 2010 9:27:46 AM EST p. 34
4. Describe how locks can be integrated nto each unit in the cash box access doors and provic�edyouroal2
separate price for this item if the City chooses to utilize this feature (for informational purposes only).
5. Describe how cash collections will be performed showing collection and mechanical access as
separate areas and functions.
6. Confirm that the meters will meet the following environmental
standards:
1. Stainless Steel case
2. Sealed to prevent internal moisture
3. Silicone gaskets, if applicable, for solar panels
4. All exposed and internal parts anti - corrosive
5. Protective covering around exposed openings. Y _ N
7. Confirm that the entire meter mechanism shall be enclosed in a
stainless steel, durable, weather resistant housing constructed of
corrosion resistant non - brittle metal of such thickness as to resist
tampering, graffiti or abuse. Y N _
8. Paint should be seal coated, high quality and weather resistant, and
provide a tough, scratch - resistant and easily cleaned surface. Unit
must also have a double zinc primer. Provide description of
products to be used by Parking Services personnel for preventive
maintenance for corrosion of housing units, and mounting anchors
and bolts.
Y N
9. Machine apertures such as, but not limited to, the coin return,
receipt dispenser and card reader must be designed and/or
shielded to discourage vandalism, insertion of foreign material or
other efforts to deliberately jam the unit.
Y N
10. Aperture design should prevent damage from the insertion of any
type of commercially available pyrotechnic device.
Y N
11. Machines shall not allow any tampering with its internal functions, to
prevent any time to be given in any manner, other than the insertion
of a valid coin or card. Y ^ N
Mar 3, 2010 9:27:46 AM EST p. 35
�nyVIFo$BXdreaiuirements. All
12. When installed, Meters shall meet app ica le q
coin and card aperture locations must be compatible with
Americans with Disabilities Act (ADA) requirements - the centerline
of controls shall be no more than 42 inches (1,065 mm) above the
pedestrian access route.
Y�
Bid 504 -10412
13. Internal humidity should be controlled utilizing a fan or other proven
means.
Y N
12a. What means does your product provide for internal humidity?
14. The Housing shall have a door alarm sensor set to activate when
the front door is opened 1/8" or more.
Y N
15. Housing includes high security multi -point locking bar. Housing
locks shall be high security locks keyed with a proprietary
combination developed exclusively for City of Fort Lauderdale
Parking & Fleet Services. All locks shall be high security locks with
anti -drill protection.
Y N
16. Machine housing should have separate compartments for
maintenance and collections. Separate keys shall be available to
prevent maintenance personnel from accessing the collection area
and vice versa.
N
17. There shall be no access to the money in the cash box when the
upper or lower housing is opened for maintenance or collection. Y N
18. The vendor shall supply two (2) bill boxes and (2) coin boxes per
unit.
Y� N�,
19. The vendor will supply two (2) sets of access keys for each meter.
Y_ N
F. Revenue Collection Canisters
The following security measures, although not limited to, shall be included with each bill or coin box:
1. The collection boxes shall have a security locked keyed system
separate from the Machine's other compartments.
Y _ N
2. The bill boxes shall be protected by a locking system only allowing
access to the bills with the correct key. Y _ N _
Mar 3, 2010 9:27:46 AM EST p. $6
3.
The coin boxes shall be protected by a ticking system only allowing
Sid 504 -100.12
access to the coins with the correct key.
Y _
N _
4.
The collection boxes shall have a handle for easy handling. ,
Collection boxes shall be strong, lightweight and manageable.
Y
N _
5.
A closed coin path shall direct coins to drop into a locked coin box.
_
Y _
N i
6.
The collector shall not have access to the coins in the coin box
during the collection process.
Y _
N
7.
The collector shall not have access to the bills in the bill box during
the collection process.
Y
N _
8.
Coin box should hold a minimum of $600 worth of U.S. coins.
Y
N
9.
The bill boxes should have a maximum capacity of at least 1,000
bills.
Y _
N _
10.
Bill boxes must mechanically stack notes when accepted
Y�
N_
11.
The removal of the bill stacker shall trigger the recording of an audit
report specific to the bill collection.
Y
N _
11. Give description of available colors and materials used, including Materials Safety Data Sheet
(MSDS).
12. Resistance to corrosion.
G. IDISPIL
Y N
1. Respondents describe the capabilities of the display screen used in your pay station.
2. Respondents explain language choices available for display, must include but not limited to English,
Spanish and French, and how language(s) are selected.
3. Pay station displays shall be backlit.
Y N
Mar 3, 2010 9:27:46 AM EST P. 37
4.
cg of For Lauderd e ,
The unit must have a LED screen wits high- resolution display,
Bid 504 -10412
which is easy to read in various lighting conditions including bright
sunlight.
Y
N
5.
The screen must be protected by a security cover, vandal resistant,
weather proof and corrosion resistant.
Y
N —
6.
The screen should be modular and easily unplugged and replaced
with basic tools for easy services.
Y
N ___,_
7.
The display should be able to accommodate custom messages,
which can be programmed and transmitted to the meter remotely
using back office software.
Y
N i
8.
Messages should be updateable through the supplied back office
software and downloadable to individual or multiple units via two -
way communication.
Y
N —
9.
Machine display should include time of day, increments of payment,
amount entered and time purchased and an Indication the time of
day when the amount of time paid for will expire.
Y
N _
H.
ELECTRICAL AND ELECTRONIC COMPONENTS
1. The sub - assembiies of the meters shall be modular in construction
to provide easy servicing through on -site plug -in replacement of
parts. Y — N —
2.
Respondents shall explain how unit components are protected from moisture, dust, lightning,
saltwater, adverse weather, and other factors that might cause an operational failure of a component
or the Machine.
3. All assemblies shall be electronically grounded and compliant with
local codes for electrical /electronic equipment. Y _„ N _
4 All circuit boards and internal components are to be environmentally
sealed, highly water- resistant and operate in conditions of over 95%
humidity. Y— N _
All assemblies shall be electronically grounded and compliant with
local codes for electrical /electronic equipment. Y T N _
5. All electronic connection plugs should be physically differentiated
and must only fit one way. Y _ N
I. Alarm
Mar 3, 2010 9:27:46 AM EST P, 38
Cl of F rt der ale Bid 504 -10412
1. Should have a minimum of 100 - decibel �loca�, I ra�fion /Tilt/Tamper
alarm installed, with an alarm to P /C, and automatic alarm paging
capabilities. The sensitivity of the alarm must be adjustable and all
alarms must be transmitting via the back office software, email
and /or automatic phone notification Y N _
2. Respondents may describe other message capabilities that may be available on their product.
J.
BILL ACCEPTOR
1.
Machines shall accept any combination of the following denominations
of currency: One, two, five, ten and twenty- dollar, as well as newly
issued US Currency
Y —
N —
2.
The bill denomination acceptance shall be programmable.
Y _
Machines
shall be able to send alarm notifications via wireless for all of the
following
reasons, within 30
seconds of each occurrence:
3. Cash box status
4. Alarms (Vibration/Tilt)
5. Attempted theft of Machine
6. Machine out of order
7. Open door
B. Paper supply low
9. Low battery
10. Power failure
11. Card reader out of order
12. Coin chute jammed
13. Machines must have built -in diagnostics software that records and
stamps date and time of all operations events (warnings, machine
failures, resets, low battery, maintenance functions, etc.) for reports
Y—
Y
Y —
Y —
Y —
Y _
Y
Y—
Y i
Y _
N —
N _
N
N _
N
N —
N _
N
N _
N _
Y —
to the communications center.
Y _
N —
J.
BILL ACCEPTOR
1.
Machines shall accept any combination of the following denominations
of currency: One, two, five, ten and twenty- dollar, as well as newly
issued US Currency
Y —
N —
2.
The bill denomination acceptance shall be programmable.
Y _
N
3.
The bill acceptor will be capable of accepting new versions of U.S. bills
through simple software updates.
Y —
N _
4.
it shall accept bills in any possible direction and be capable of
recognizing counterfeit currency.
Y —
N _
5.
Counterfeiting detections shall be updated as required at no cost to
the City
Y _
N —
6.
Currency accepted by the meter shall be stored in a locked
mechanical stacker that is not accessible from the maintenance
section of the meter.
Y —
N —
7.
Machine will transmit to the server via wireless transmittal methods
every time collection boxes are removed.
Y ____
N
8.
The bill acceptor shall be easily removed for servicing or replacement.
Y —
N _
Mar 3, 2010 9V A6 AM EST p. 39
City of Fort Lauderdale
It must also transmit all audit information via wireless, as well.
Bid 504 -10412
Y _ N
10. The acceptor slot should have a plastic cover to prevent weather
intrusion. Y ---
K. DEBIT /CREDIT CARD OPERATION
Respondents Identify and itemize all supporting equipment to support
in -house operation and maintenance of a credit/stored value card
system.
Respondents must provide a card reader system:
2. That reads and accepts approved magnetic strip credit cards with and
without embedded Smart Card chips
3. That accepts the City of Fort Lauderdale Resident Beach Card.
Respondents is responsible to ensure system compatibility with
current parking card system.
4. That accepts the Parcxmart Card
5. Credit card transaction data shall be authorized, real -time and sent to
a remote server for processing as per City of Fort Lauderdale Parking
& Fleet Services established communications media.
6. If operating in Off -line mode, transactions may be considered based
on software capabilities to set purchase limits.
7. Respondent shall also identify the ability to prepare and load lists of
credit cards that the machine will not accept "Black Lists" via City of
Fort Lauderdale Parking & Fleet Services established
communications for use when the machine communications are off -
line and the credit card transactions are being stored for later
processing.
8. Respondents must provide the number of cards that can be "black
listed ", and number of cards Machine can store in memory.
L. CREDIT AND SMART CARD READER
1. if the card slot is jammed (inoperable), the machine should still accept
coins /bills -forms of payment.
2. Unit card readers shall be equipped with SAM's capable of accepting
multiple smart card schemes, such as MasterCard and Visa.
N
Y N
Y N
Y, N
Y� N��
Y� Nu
Y N
# of cards that can be
`Blacklisted"
# of cards that can be stored
in memory
Y
Y
N
V�
Mar 3, 2010 9:27:46 AM EST p. 40
3.
City of rort Lauderdale
These programs will include the concept of cooperative use of cards
Bid 504 -10492
among pay stations, and single space meters in City of Fort
Lauderdale.
Y� N,�
M. COIN ACCEPTOR
1.
The coin acceptor shall be electronically operated and shall register no
less than 98 % of valid coins.
Y — N _
2.
Coin registration shall be locally programmable by City of Fort
Lauderdale Parking & Fleet Services personnel.
Y _„ N _
3,
As each coin is inserted and passes through the coin acceptor, its
value and time purchased is registered on the display. The machine
shall then record the transaction and secure all coins in a locked coin
compartment constructed of a rigid material and located in an area
separate from the mechanical components of the meter.
Y _ N _
4.
Coin recognition shall include nickels, dimes, quarters, and dollar
coins.
Y— N _
5.
Rejected coins, foreign coins, slugs shall be immediately returned via
the coin return outlet.
Y— N _
6.
There shall be a prompt means to clear bent coins and counterfeit
material that may jam the coin acceptor.
Y ,_,_,_ N _
7.
Coin acceptor must have an anti -pull back mechanical feature in coin
chute.
Y� N_
Machines shalt contain:
8.
An automatic coin shutter, which will open for coin insertion, but not for
plastic, wood, cloth, and all non -metal objects. The coin slot shall have
means to prevent insertion of foreign objects.
Y _ N
9.
The coin mechanism should be able to reject foreign coins and slugs.
Y — N _
Machines shall be able to accept at least 4 different user defined coins
through software parameter change only.
Y ____ N
10.
Machines shall have a built -in feature that prevents coin and debit card
transactions used for testing purposes from registering in the total
revenue register.
Y — N _
11.
All coins shall be accepted through a single slot.
Y N
12.
Removal, replacement, or repair of the coin slot should take less than
two minutes. The coin slot must meet all ADA requirements.
Y ^ N _
13.
If the coin slot is jammed (inoperable), the machine should still accept
bills, credit or smart card forms of payment.
Y_ N_,
Mar 3, 2010 9:27:46 AM EST p. 41
N. PRINTER AND RECEIPT PAPER City of Fort Lauderdale
1. Meters must utilize thermal or non - thermal printers (no ribbons) with
limited moving parts and with immediate access for cleaning the paper
path. Y ....r
2. The printer shall be easily removed for servicing. Y _
3. Printer intensity should be adjustable. Y _,_..
4.
5.
6.
7.
8.
9.
10.
The printer shall be non- proprietary and available at the City's
discretion from an independent source.
Y
Respondents must provide specifications of receipt paper Y r
Receipt paper shall be a continuous single roll or stack of direct
paper.
Y
Receipts shall print within ten seconds and shall have a high degree of
quality and legibility. They must remain legible after remaining inside a
vehicle in direct sunlight and heat for 24 hours.
Y
Respondents state the approximate number of customer transactions
per roll or stack of receipt paper.
Receipts shall be available with custom printing /graphics as
designated by the City.
Y
Bid 504 -10412
N
N _
N�
N
N
-I.
1
Receipts shall display "RESIDENT' along with the card number when
the City of Fort Lauderdale Resident Beach Cards is used Y N
O. TRANSACTION STORAGE AND PROCESSING
1. All transactions shall be stored in a password protected secure
database file format with authorized user import/export capability.
The database must be either SOL server or Oracle. Y u N _
2. With a minimum of 128 encryption, respondents shall state any methods of encryption or other
security measures taken to meet the minimum of 128 encryption.
3. Transactions shall be tracked and identified via sequentially numbered
series.
Y
4. Transactions, diagnostic data and security access exceptions shall be
stored in separate and protected memory areas in nonvolatile
memory. This data shall not be manipulated with system software. Y _ N _
Mar 3, 2010 9:27:46 AM EST p. 42
5.
dy of F Lauderdalp
System loss shall not cause thAss oltransactlon history.
Y
Bid 504 -10412
N _
power
&.
Respondents shall state the average number of transactions
capable of being held in memory before overrun occurs.
Y
N J
7.
Transaction history shall include individual, hourly, daily and
monthly transactional history reports.
Y
N _
8.
Provide the ability to automate the transfer of meter revenue data to
an external system. Create a CSV file of revenue data, summarized
by meter #, collection date and currency type (coins, bills, credit
card, smart card, pay -by- phone, etc.).
Y
N _
9.
The system shall utilize a minimum of three transaction - processing
modes, on -line, networked, and off-line.
Y
N�
10.
All transactions reports with the Resident Beach Card shall include
the card number.
N
P. REAL -TIME CLOCK
1. The meters shall automatically adjust for daylight savings time
according to Eastern Standard Time as of 2009. Y N
2. The meters shall be equipped with a programmable time of day
clock that is accurate to 30 seconds per month. Y N _
3.
The clock shall operate continuously and shall also track the year,
month, day, and day of the week. Y N _
4. The clock will remain operational during battery changes and power
losses.
Q. POWER MANAGEMENT
1. Respondents shall state the following:
• Meters primarily run on solar power and solar power is used to charge the battery.
• Meters run primarily on solar power and the battery is the backup power source.
• The solar powered machine must have the capability to complete at least two hundred (200)
transactions per day without requirement to recharge the battery.
Mar 3, 2010 927:46 AM EST p. 43
Cli of or 1- uderdele,
2. Respondents shall state battery configl�rat�on type, size, voltage,
location and number), normal battery field life and expected
transactions when running on battery only.
3
4.
5.
6.
7.
8.
9.
10.
11.
12,
13.
14.
15.
16.
17.
18.
19.
20,
21.
22.
23.
24.
25.
27.
28
R. REPORTS
Y N
TYPE
SIZE
VOLTAGE
LOCATION
NUMBER
Desktop reports shall be available to system managers by form fill
queries or simple queries. Y
The reports software should provide report capability on all
information gathered. Y
Report properties should be user definable. They should contain the following:
Cumulative totals of all cash and card transactions Y
Type, date, time and type of all alarms Y
Date and time of all maintenance transactions Y
Maintenance activity by location number
Maintenance activity and operational status
Maintenance activity by type
Date and time of collection
Machine identification
Machine location
Sequential collection number
Total amount of money in the collection
Total card usage
Total cash in bill container (real -time)
Total cash in coin container (real -time)
Revenue by location number
Revenue by collection area
Revenue by maintenance route
Total number of tickets issued
Total number, value, and type (credit card and /or stored value card)
of card transactions.
User log on history and activities
Exception report for units not repaired
Operational status by unit
Daily collection report with location numbers and audit
Exception report for units not collected
Provide the ability to automate the transfer of meter revenue data to
an external system. Create a CSV file of revenue data, summarized
by meter #, collection date and currency type (coins, bills, credit
card, smart card, pay by cell, etc.).
Y
Y —_
Y _
Y
Y
Y
Y_
Y _
Y
Y
Y —
Y —
Y
Y
Y
Y _
Y
Y
Y_
Y _
Y
Y
Bid 504 -10412
N
(ate
N
N
N
N
N
N
N _
N
N
N
N
N
N
N
N A
N
N
N
N
N
N
N _
N
N T
N
Mar 3, 2010 9:27:46 AM EST p. 44
City of Fort Lauderdale
Bid 504 -10412
S COMMUNICATION /SYSTEM MANAGEMENT SOFTWARE (WIRELESS)
1. Respondents must describe, in detail, all of the equipment they propose to use and the security measures
employed to protect data access and integrity.
2. Respondents shall explain, in detail, how their wireless two -way communication system works, including
technical (components, frequency, etc) and practical (On line, real time status) elements and identify all costs
per multi -space meter to the City.
3. Respondents shall explain average time of repair and audit transactions, under normal operating
conditions, for both wireless, two -way and hand held communication.
4. Wireless two -way communication must be operable in the City's
garages Y N
5. Machines shall be capable of wireless two -way communication to a
remote communication center to transmit financial and activity
reports and unit status. Y _. N _
G. The clearinghouse system must conform to International Standards
Organization (ISO) standards for authorization messages. Y T N
7. Access to City of Fort Lauderdale Parking Services data shall be
secured, at a minimum, by password protection and shall include
multi -level access control.
Y� N__._
8. The software must supply reports for revenue, maintenance, and /or
space usage.
Y
Information that must be transmitted includes, but is not limited to:
9. Cash box status (lower limit warning when coins reach a
programmable amount and an upper limit warning when the
Machine shuts down) Y N _
Mar 3, 2010 9:27:46 AM EST p. 45
C ty of Fort Lauderdale
10. Alarms (attempted theft of Machines, fVlachme out of order, door
open, out of paper, etc.) Y —
11. Management data consisting of purchase of time (occupancy), time
bought intervals (duration), type of transactions (coin and card with
amounts paid) etc. Y
Machines shall:
12. It shall record and store the number of valid coin, bill and card
transactions and shall be accurate to 98% of actual deposits.
Y
13. Transmit data to remote communication center cash box status
management data (occupancy, duration, etc.) Y
14. Make multiple attempts if reception of the transmission is not
confirmed by the communications center Y _
The communication center shall:
15. Make multiple attempts if card payment does not clear
Y
16. Transmit expired /invalid card lists to units via two -way
communication Y---
17 The software will facilitate the management of communications,
rates, maintenance, collections and audit functions. Y
18. Group units for common messaging
- assign Machines to predetermined groupings Y
- parades and other community events Y _
T. SYSTEM MANAGEMENT SOFTWARE
1. State all Methods of Encryption and other software security features.
Bid 504 -10412
N
N
N
N
N _
N
N
N
N
N _
N
2. All credit card reports, from the back office software, should balance
to the clearing house transaction reports daily Y _ N
3. Machines are fully programmable. Field programming is to be
accomplished by City of Fort Lauderdale Parking Services
Department staff, using any of the following for all parameter
changes:
Y N _
• Wireless two way transmission Y N _
• Hand held, and laptop using Infrared, RF, or Bluetooth protocol Y— N _
4. The System management software shall be configurable in a single -
station and/or networked fashion. Y _ N
5. it should be intuitive, convenient, and easy to use. Y _ N
Mar 3, 2010 9:27:46 AM EST p. 46
City of Fort Lauderdale Bid 504 -10412
6. Data stored in the software package shall be designed to allow for
the easy import and export of all necessary data to fully integrate
the system into other data base systems. Y _ N
7. These and all features of the software must be password controlled
with access levels assigned by City of Fort Lauderdale Parking
Services designated System Administrator. Y N _
Mar a. 2010 9:27:46 AM EST p, 47
The System Host[Desktop Management Software should:
8.
Allow user to select options at the end of a rate period to include:
allow /not allow purchase of time exceeding the shift/rate maximum,
allow /not allow purchase of time elapsed at the end of a rate /shift
period, allow /not allow user to purchase time through a specified
shift down time at no charge, allow /not allow purchase of time
through a closed day at no charge.
Y N _
9.
Allow the user to select the rate for each individual day and have
the ability to designate a day closed, or "free parking' day.
Y N
10.
Allow user to configure a secondary daily rate structure to be
activated by a specified day.
Y _ N _
11.
Allow time to be purchased at a minimum of 15- minute blocks or by
the minute.
Y _ N _
12.
Include at least 6 rate tables for editing.
Y _ N —
13.
Include a minimum of 3 shifts per rate table.
Y _ N
14.
Rate tables allow user to select from the following options; select
the time of day that each individual shift will begin, set the maximum
amount of money that will be accepted in a given shift, set the
expire time of a given shift, allow the purchase of multiple days,
allow multiple day purchases to be either 24 hours from purchase
date or 24 hours from expired time of a shift, allow for a period of
time during a shift that the system will shut down, able to set a per
minute rate, able to select the number of 15 minute blocks per hour
and the rate to be charged for the 15 minute blocks, and is able to
automatically print a receipt. The rate table must be capable of
being adjusted remotely using the back office software.
Y N _
15.
Allow rates to be edited by the hour.
Y N _
16.
Allow a minimum time purchase to be set.
Y _ N _
17.
Configure length of time the audible alarm will sound.
Y N
—
18.
Set the start of a day.
Y N __
19.
Allows for an option to print/not print receipts.
Y N _
20.
Set a maximum number of tickets to be sold in a day.
Y N
^
21.
Set an amount that no bills above that amount will be accepted.
Y N
�_
22.
Set the maximum amount of money that will be accepted.
Y N _
23.
Select what to do during a printer error.
Y N —
24.
Settmodify credit card parameters to include; Enable /not enable
credit cards, accept/not accept American Express, MasterCard and
Visa, accept/not accept a credit card when off -line, set
minimum /maximum credit amounts and set a default amount.
Y _ N _
25.
Accommodate a minimum of 50 spaces per machine.
Y— N
Mar a. 2010 9:27:46 AM EST p, 47
Mar 3, 2010 9:27:46 AM EST p. 48
City of Fort Lauderdale
Bid 504 -10412
26.
Vary rates by stall range.
Y —
N —
27.
Set an expiration window to show expired /going to expire stalls, on
enforcement reports.
Y ~
N —
N
28.
Set an enforcement access Code.
Y
29.
Set an inactivity time -out for the backlight/overhead light.
Y _
N _
30.
Modify the printed receipts.
Y _
N —
31.
Set an "out of service" phone number.
Y —
N _
32.
Preset charge for special rates, which can be remotely updated by
using the back office software.
Y _
N —
33.
Does not allow for user manipulation of audit historical data without
an audit trail of manipulation.
Y —
N —
34.
All remote programming must be allowed using standard
N
communication protocol.
Y
—
Machines must have built -in diagnostic software that records dates
35.
and "time stamps" all operations events (unit failures, resets, low
battery, etc) for reports to the command center.
Y
N
36.
Upon cycling through the diagnostic mode, Machines shall be able
to update the display status; display appropriate messages, and
send diagnostic reports to the communication center.
Y
N —
37.
Self- diagnostic mode should be interrupted if a higher priority task is
queued (a customer at the unit paying for parking has the highest
priority). Self - diagnostic results can optionally be sent to the
communication center.
Y
N _
38.
The system will report the status of each machine to a central
server indicating status and alarm conditions (maintenance needs
and out -of -order conditions). The communications system shall
also provide real -time notification of collections, maintenance,
alarms, revenues, and individual patron transactions to the City of
Fort Lauderdale Parking Services.
Y
N _
39.
City of Fort Lauderdale Parking Services shall be able to modify
rates and hours of operation via the communication software and
upload this new configuration to individual meters or any
combination of networked meters.
Y—
N
The system communications software should:
42.
Be PCI compliant for transmission of Credit Card data and
password protected.
Y _
N _
43.
Communications software includes the following options, dial
modem, hang -up modem, and wait for call, receive /send audit
commands and lot functions.
Y _
N ---
44.
Accesses to vital communications areas are password protected.
Y�
N-
45.
All system phone numbers are held in a phone directory for ease of
accessing phone numbers.
Y
N —
46.
Has the ability to hang up the modem via the communications
software.
Y _
N _
47.
Able to set software to a wait incoming calls from a remote site.
Y ^
N _
48.
Able to process all transactions, and backup, exception log,
diagnostics.
Y
N —
Mar 3, 2010 9:27:46 AM EST p. 48
City of Fort Lauderdale
Bid 504 -10412
49.
Records security information to include: - Door open /door closed,
"Cash container in ", "cash container out ". Date, time and machine
number is recorded with each entry.
Y N _
50.
Maintain a log of all transactional events. The log information
includes: Individual purchases, receipt numbers generated, power
outages, system restarts.
Y_ N,,,
51.
Communications software is able to receive processor configuration
tables.
N_
52.
Communications software is able to set and send configuration
tables and diagnostic levels.
Communications software is able to send a bad credit card file to
58.
update credit cards that are to be rejected.
Y _ N _
Communications software is able to set the date and time.
54.
Y� N
55.
Communications software is able to add time to a selected stall.
Y N
56.
Communications software is able to check the status of a selected
stall.
Y _ N
57.
Communications software is able to view network status and
indicate which terminals are currently on -line or off -line.
Y_ N�,
58.
Communications software is able to remotely monitor the following
areas, status, cash box, audit, power, and version.
Y__ N_
59.
Communications software is able to view the current audit totals
and current grand totals to include: cash, credit, cash card and
overpayment.
Y� N_
60.
Communications software is able to view the current status of the
following items:
a. Bill Acceptor: "disabled ", "jammed " / "not jammed"
b. Bill Stacker: "full'/ "not full"
c. Coin Acceptor: "enabled" /"disabled" and "jammed' /"not jammed"
d. Card Reader: "present' /: "not present"
e. Cash Container: "installed "/"not Installed"
f. Door: "open'T'closed" (maintenance and Collection)
g. Lock: "open" / "closed" " (maintenance and Collection)
h. Power status
I. Alarms
N _
61.
Communications software is able to alert users to alarms via email,
and back office software.
Y _ , N
Mar 3, 2010 9:27:48 AM EST p. 49
City of Fort Lauderdale
Bid 504 -10412
U. PRICE LIST /COMPONENTS
1. Respondents shall provide to the City of Fort Lauderdale Parking Services a schedule of individual
component pricing, including a pricing discount on all maintenance and repair materials, parts and
supplies, and a residual value on modular components returned for repair or remanufacture. This
pricing is for all additional parts and components for future repairs, etc.– not components required for
initial product offered, and is to be submitted for informational purposes on –'will not be factored Into
award criteria cost considerations.
V. MAINTENANCE
1. Machines shall be constructed so that individual components can
be easily removed and sub - assemblies be changed without major
dismantling. Y_ N,
2. Respondent shall provide training on the procedures of changing
and replacing of sub - assemblies. Y _ N J
Mar 3, 2010 9:27:46 AM EST P. 50
2.
Respondents shall supply pricing for the purchase a single meter to
include all parts
Y
N
Respondents shall provide availability and pricing for additional
N
parts and components 3 years after the end of the warranty period.
Y
—
3.
Machines shall have Internal components designed as
N
interchangeable modular parts.
Y _
4.
Respondents shall explain what toots, if any, are needed to replace
modular components.
Y
All replacement components shall be readily available from a local
distributor. In the event that the local distributor is temporarily out of
any component, additional components shall be available within
N
twenty-four (24) hours.
Y
i
6.
a. Estimate costs to design, install, support and maintain a wireless
infrastructure, if appropriate.
b. Identify who will provide local support of the wireless
infrastructure. What is the longest time to recover from network or
hardware damage due to severe weather?
Y„
N —
V. MAINTENANCE
1. Machines shall be constructed so that individual components can
be easily removed and sub - assemblies be changed without major
dismantling. Y_ N,
2. Respondent shall provide training on the procedures of changing
and replacing of sub - assemblies. Y _ N J
Mar 3, 2010 9:27:46 AM EST P. 50
City 0 Fort Laude dale Bid 504-10412
3. Describe procedures of changing and replacing of`sub- assemblies. Training that your company v
provide at no additional charge:
4. Provide electronic copies of recommended
maintenance procedures and supplies
Y _ N _
5. Respondent shall provide full training of software application and
usage to City of Fort Lauderdale Parking Services maintenance
staff. Y N
6. Modules shall be replaced with minimum use of tools. Y _ N _
7. Describe software application and usage training that your company will provide at no additional
charge:
City personnel will perform all routine and daily maintenance on
these machines. All product pricing will be based on that
requirement. Y N
W. DELIVERY AND INSTALLATION
Packaging and shipment shall be the responsibility of the
manufacturer.
Proposals shall include freight and be FOB destination.
In the event that the delivery and /or installation of units are not
completed according to City of Fort Lauderdale Parking Services
specifications — and agreed upon schedule, City of Fort Lauderdale
Parking Services will impose liquidated damages in the amount of
Five Hundred dollars ($500) per unit per day. These charges are
intended to act as an incentive for the Contractor to perform in full
compliance with the specifications. Acknowledgment and
agreement is given by both parties that the amount herein above
set is not intended to be, nor shall be deemed to be, in the nature of
a penalty.
Y N
2 Delivery shall be made to a designated address, as designated by
the City within sixty (60) calendar days following execution of the
contract. The delivery dates for the three phases of installation may
not be simultaneous. yo—
Mar 3, 2010 927:46 AM EST P. 51
City of Fort Lauderdale
Bid 5 04 -1 041 2
3. The successful Respondent shall complete installation within fifteen
(15) days following delivery of the units or as specified by the City of
Fort Lauderdale Parking Services. Y N
4. Respondents shall include a description of any pre- installation and /or installation work to be completed by
City of Fort Lauderdale Parking Services.
X. SYSTEM IMPLEMENTATION
The system shall include all hardware and software required for
communicating with, programming or monitoring any of the supplied
units. It is the Respondent's responsibility to incorporate all of the
above and to establish the communications between the units and
the communications center. Y ^ N ,
2. The wireless two -way communication system may be provided directly by the vendor or in partnership with
a wireless system vendor. Respondents shall explain how the entire system will be deployed and who is
responsible for maintaining the various components.
Y. TRAINING
The successful Respondent shall provide, at no additional charge, a minimum of eighty (80) hours of training
at a designated City of Fort Lauderdale Parking Services facility for each City employee to develop expertise In
the maintenance and repair of their product, including, but not limited to:
1. Installation
2. Maintenance
3. Troubleshooting repairs
4. operations - programming, inventory
5. Collections
Y N
Mar 3, 2010 9:27:46 AM EST p. 52
QKY of Fo Lauderdale Bi 504 -10412
2. Respondents shall provide a thorough outime of training content and provide a training schedL a for
both software and hardware. The schedule shall include periodic refresher training (continuing education)
including, but not limited to, emphasis on particular areas of the City of Fort Lauderdale Parking & Fleet
Services' choice and upgrades of software and/or hardware. All operating manuals that support installation,
maintenance and user information complete with wiring diagrams and specifications shall be in English.
This must be provided at no additional charge.
Z, Warrantv
1. Respondents must guarantee, for a period of two (2) years from the
date of installation, to repair and/or replace any part or modular
component determined to be defective in material or workmanship
under normal use and service at no additional cost to the City of
Fort Lauderdale Parking and Fleet Services. Respondent shall also
be solely responsible for the cost of shipping and return shipping of
warranty parts during the two (2) year warranty period.
Respondents shall also provide the City of Fort Lauderdale Parking
and Fleet Services free of charge with any new software releases
for a period of two (2) years.
Y _ N
2. The local distributor shall maintain an adequate supply of
replacement components (e.g. cutters, card readers, etc) on site at
the City of Fort Lauderdale Parking Services meter shop. Payment
and warranty provisions for replacement components shall apply
from the date of installation of the module. Y ^ N
3. The warranty period for all installed meters in each phase of
purchase will begin on the last date after the last meter has been
accepted by the City via written acceptance, Y N _
4. The City of Fort Lauderdale Parking and Fleet Services shall have
the option of extending the warranty period within 90 days before
the end of the existing warranty period. The Respondent will
provide quote for the extended warranty will Y N
5. The Respondent will provide quote for the extended warranty
detailing the cost per meter, period of coverage and what will be
covered under the warranty Y N _
AA. VARIANCES TO TECHNICAL SPECIFICATIONS LISTED ABOVE
Mar 3, 2010 9:27:46 AM EST P. 53
Cii f Fort derdale B'd 5 4 0412
items not included in your proposal — Discuss % exp�ai'n any requirements of the RFP that are not Inctiuc a
in your proposal. — All items that you indicated 'N are to be explained here (To be indexed and
submitted in the order listed)
Other Standards Used - List in detail, any additional standards and /or practices that you consider worthy of
consideration by the Evaluation Committee in evaluating your proposal: Indicated any additional features that
your product has that may no be indicated above, or any additional enhancements to requirements we may
have listed above (To be indexed and submitted in the order listed)
END OF SECTION
Mar 3, 2010 9:27:46 AM EST p. 64
City of Fort Lauderdale
i
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- w'I'r+AI.OAS,At(E-toI, N. brrgNaSdulq f LastA;n 6•,,1
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Bid 504 -10412
Mar 3, 2010 9:27:46 AM EST P. 55
City of Fort Lauderdale
Bid 504.10412
Question and answers for Bid #504-10412 - MULTI -SPACE PARKING
METERS
OVERALL BID QUESTIONS
2uestion 1
Q1. With regards to the Residency Card, are the following statements correct?
:. Currently there are 3 lots where a resident can receive free parking up to a maximum time on that lot.
. East Lot 6hrs Max BPS
I. South Beach 10 hrs Max PND
it, North Beach 6 Hrs max PND
�. A customer comes out to a meter, and using the card can select the numbers of hours to be "purchased" for free
,cp to a maximum.
c. He receives free time, and can not use that card for free parking in ANY of the lots until THE INITIAL PURCHASE
TIME HAS EXPIRED.
I. Eg. A customer purchases time at East lot at 10:00 for 3 hours..
ii. He can then drive to South Beach and only purchase time at 13:00.
d. Currently the cards are SIM based, purchased from Parkeon.
Q2. Have you confirmed with Parkeon that they will be able to release the information to interface to the card to
other vendors? (Submitted: Dec 21, 2009 8:38:16 AM EST)
Answer
- QI: Sections A, B and C statements are correct.
Section D: A copy of the card has been uploaded as an attachment to this RFP. It is referred to as a Smart Chip.
Q2: The Interface used by Parkeon for the Resident Beach Card is 'Proprietary". We cannot require them to release
any Information. The Request for Proposal does not state that information about the interface will be provided by
Parkeon or Parking and Fleet Services. It is the vendors responsibility to develop the interface and supply the
cards. (Answered: Dec 21, 2009 8:41:50 AM EST)
Question 2
The question /answer regarding the Parkeon proprietary interface linking the sim card acceptance - how much
development time would the City of Fort Lauderdale give a competitor to develop a compatible Interface? And
secondly, there are two current meter systems installed, are both using a different interface? (Submitted: Dec 21,
2009 12:16:15 PM EST)
- We are willing to give an reasonable amount of time to develop a compatible interface. A time to complete the
interface Is recommended to be included in your response.
Yes, the Resident Beach Card and the Parcxmart card are different. You can get the information for the Parcxmart
card directly from Parcxmart. (Answered: Dec 22, 2009 2:01:32 PM EST)
Question 3
Question 1: Will Ft Lauderdale require a 30 to 90 -day test period before each of the 3 phases of installation or
just at Phase 17 Does the 60 -day delivery timeline for Phase 1 begin its countdown from the date of the mutually
agreed upon conclusion of the trial period?
Question 2: Given that Ft. Lauderdale wants a 90 -day test period for 4 meters, vendors should assume that the 2-
year warranty begins on day 1 of the test period. Right?
Mar 3, 2070 9:27:46 AM EST
p. 56
City of Fort Lauderdale
Bid 604 -10412
Question 3: For the 4 meters that Ft Lauderdale wants to test for 90 days, will these be P &D or PbS or both? Will
they be on- street or in lots /garages?
Question 4: How will Ft Lauderdale apply the 60 calendar day delivery time frame to phases 2 and 3?
Question 5: How will Ft Lauderdale define when to begin assessing "liquidated damages" of $500 /meter /day for
"late delivery or installation ?" What will be the allowances for force majeure or city- imposed changes to
specifications? Will "liquidated damages" be reinvoked at each phase? For Phase 1, will the 60 -day timeline be
Invoked for the 4 test meters and again for the 'rollout" after the test period is over? (Submitted: Dec 23, 2009
2:21:55 PM EST)
4nswer
Q1. The 30 to 90 day test period will be per each phase. Each phase will consist of meters installed at different
ocations and will either be "pay and display" or "pay by space ".
Q2. Refer to Proposal Pages Part V, Section Z.3 (pg 53).
Q3. Refer to Part V - Technical Specifications, Section 1, for Phases I, II & III.
Q4. From the date of the purchase order.
Q5. Vendor will supply a delivery date and a completed installation date. After these dates, liquidated damages are
assessable.
If delays are beyond the control of the vendor due to a force majeure or city- Imposed changes to specifications,
delivery and installation dates will be adjusted. Liquidated damages will be invoked for each phase.
No, after the 60 days in for testing and not for the roll out of any remaining meters. (Answered: Dec 24, 2009 8:08:54
AM EST)
Question 4
We cannot supply the same cards that Parkeon does, however, we can provide a system of payment cards with
similar capabilities. Will this be sufficient? (Submitted: Dec 28, 2009 1:33:39 PM EST)
Answer
- Cards with similar capabilities will be considered. (Answered: Dec 28, 2009 2:54:20 PM EST)
Mar 3, 2010 9:27:46 AM EST p. 57
0.0$i4g 010 t(irly the w(VId 100ki 0118 syftfol ref (4 tiny.:.
Date: October 1, 2010
To: City of South Miami, Fl-
Attn: Alfredo Riverol, CPA Cr. FA
The information below is relative to the proposed financing for the acquisition of the
following:
AC Powered "Luke" Pay Stations, Installation, Training, Etc.
Contract Amount: $382,006.00
5 Annual Payments: $84,012.36
Rate: 4.987%
Note: First payment due at signing of finance documents.
The above proposal is an expression of interest, subject to audit analysis and
mutually acceptable documentation and is not a binding commitment. The
terms outlined herein are subject to change and rates are valid for fourteen
(14) days from the date of this proposal. If funding does not occur within this
time period, rates will be indexed to markets at that time.
We appreciate the opportunity to submit this proposal. If you have questions, please
feel free to call me at (800) 561 -0461.
Submitted by:
DC Greer
*Government Capital Corporation, Underwriter
cc: Mikhail Morokhovich
12938 Mallory Circle
Suite 102
Orlando, FL 32828
888- 422 -7275
ParkingProducts@aoi.com
10/01/2010 3:01 :55 PM Page 1
South Miami, City of, FL
Compound Period: Annual
Nominal Annual Rate: 4.987
CASH FLOW DATA
Event
Date
Amount
Number Period
End Date
Balance
1 Loan
09/01/2010
382,006.00
1
2 Payment
09/01/2010
84,012.36
5 Annual
09/01/2014
AMORTIZATION SCHEDULE - Normal Amortization, 360 Day Year
Date
Payment
Interest
Principal
Balance
Loan
09/01/2010
382,006.00
1
09/01/2010
84,012.36
0.00
84,012.36
297,993.64
2
09/01/2011
84,012.36
14,860.94
69,9.51.42
228,842.22
3
09/01/2012
84,012.36
11,412.36
72,600.00
156,242.22
4
09/01/2013
84,012.36
7,791.80
76,220.56
80,021.66
5
09/01/2014
84,01236
3,990.70
80,021.66
0.00
Grand Totals
420,061.80
38,055.80
382,006.00
ORIGINAL
DO NOT REMOVE
FROM FILE
THIS AGREEMENT, made and entered into this 2nd day of March, 2010, is by
and between the City of Fort Lauderdale, a Florida municipality, ( "City"), whose address
is 100 North Andrews Avenue, Fort Lauderdale, FL 33301 -1016, and Digital Payment
Technologies Corp., a Canadian federal corporation authorized to transact business in
the State of Florida, ( "Contractor"), whose address and phone are 330 -4260 Still Creek
Drive, Burnaby, BC, Canada VSC 6C6, Phone: 604 -688 -1959, Fax: 604 -687 -4329.
WHEREAS, the City issued Request for Proposal 504 -10412 ( "RFP "), and the
Contractor submitted a bid in response to the RFP; and
WHEREAS, on March 2, 1010, the City Commission of the City of Fort
Lauderdale approved an agreement with Contractor for the goods or services described
in the RFP (Pur -11, CAR No. 10. 0218),
NOW, THEREFORE, for and in consideration of the mutual promises and
covenants set forth herein and other good and valuable consideration, the City and the
Contractor covenant and agree as follows:
1. The Contractor agrees to provide to the City multi -space parking meters
in accordance with and in strict compliance with the specifications, terms, conditions,
and requirements set forth in the RFP and any and all addenda thereto, during the
period March 2, 2010, through March 1, 2012, with optional extension periods as set
forth in the RFP, and warranties beginning following installation of and the City's final
acceptance of each respective multi -space parking meter and ending two years thence,
in accordance with the terms, conditions, and specifications contained in the RFP and
the Contractor's response to the RFP.
2. This contract form GA10 Rev. 01/10, the RFP, any and all addenda to
the RFP, and the Contractor's proposal in response to the RFP are integral parts of this
Contract, and are incorporated herein.
3, in the evenfiof conflict between or among the contract documents, the
order of priority shall be as follows:
First, this contract form, G -110 Rev. 01/10;
Second, any and all addenda to the City's RFP in reverse chronological order;
Third, the RFP;
Fourth, the Contractor's response to any addendum requiring a response;
Fifth, the Contractor's response to the RFP.
4. The Company warrants that the goods and services supplied to the City
pursuant to this Contract shall at all times fully conform to the specifications set forth in
the RFP and be of the highest quality. in the event the City, in the City's sole discretion,
determines that any product or service supplied pursuant to this Contract is defective or
does not conform to the specifications. set forth.in the. RFP the City reserves the right
Contractolr, and educie commensurately any amount of money due ie Contractor, the
5. The City may cancel this Contract upon written notice to the Contractor in
the event the Contractor fails to furnish the goods or perform the services as described
In the RFP within 30 days following written notice to the Contractor.
G -110 Rev. 01110 DO i%q i'v«F avii
FY -.N -X; FILE
6. The Contractor shall not present any invoice to the City that includes
sales tax (85- 80125145060 -7) or federal exclse tax (59- 6000319).
7. Contractor shall direct all invoices In duplicate for payment to Finance
Department, City of Fort Lauderdale, 100 N. Andrews Avenue, 6th Floor,, Fort
Lauderdale, FL 33301. Any applicable discount MUST appear on the invoice.
8. The City's initial purchases are of the following: 14 Pay - and - Display Multi-
space meters at $11,531.81 each, 4 Pay -By -Space Solar Multi -space meters at
$11,631.81 each, 14 Pay -By -Space VAC Multi -space meters at $10,962.56 each, 115
rolls of digital receipt paper at $26.00 each, 14 Stainless Steel upgrades at $535.50
each, and five months of EMS service for 14 meters at $30.00 per meter per month
payable monthly upon commencement of the respective warranty periods, all in
accordance with the terms, conditions and specifications contained in the RFP and the
Contractor's response to the RFP. Options to purchase extended on -site
maintenance /software support for years 3 through 7 are not exercised at this time, and
the City reserves the right to exercise options to purchase extended on -site
maintenance /software support for up to five additional years (years 3 through 7) in
accordance with the terms, conditions, and specifications contained in the RFP and the
Contractor's response to the RFP.
9. The City may enforce In the United States of America or in Canada or in
both countries a and all defenses to the City's enforcement ement In Canada of Contractor. judgment ente ed by avcourt in
the United States of America.
10. All monetary amounts set forth in this Contract are in United States
dollars (USD).
IN WITNESS WHEREOF, the City and the Contractor execute this Contract as
follows:
ATT'S_
Print Name: t aura Cotwrtt tCk
Secretary
G -110 Rev. 01/10
Approved as to form:
Seni Assistant City Attorney
CON O
By: (r
Print Name: ? • Ardirui Sr o*
Title: C Eo
(if not president, please attach proof
of authorization.)
2
(Corporate Seal)
PROVINCE OF B4is�% Catu> b1c�
COUNTY OF
The foregoing instrument was acknowledged beforQ me this 26 day as of
2010, by E . �Mf�PUa $�u+Ei
(title): cira for Digital Payment Technologies Corp., a Canadlan
federal corporation authorized to transact business in the State of Florida.
Nt�k i�ullalc. .
(SEAL) Notary Public, Province of rdacL. C�ltb t
(Signature- f of ry Public - Province .of
(Print, Type, or Stamp Commissioned
Name of Notary Public)
Personally Known `r OR Produced Identification
Type of Identification Produced
3
G -110 Rev. 01110
i
1•
G
GE ■ALll
PAYMENT TECHNOLOGIES
Request. for Proposal for Multi -Space Parking
Meters
City of Fort Lauderdale ° 1
Submitted to:
AnnDebra Diaz
City of Fort Lauderdale .
Department of Procurement Services
100 N. Andrews Avenue, Suite 619
Fort Lauderdale, Florida
33301
Submitted by:
Mikhail Morokhovich, Regional Account Executive
Digital Payment Technologies
330 — 4260 Still Creek Drive
Burnaby, B.C., V5C 6C6
Telephone: 604790 -0729
Fax: 604-687-4329
15-mall: mike. morokhov ich(7diaitalpaytech.com
Date: January 13, 2010
j Request for proposal for Mulfi -Space Parking Meters
Tabled Contents
TAB V LETTER OF INTEREST /COVER LETTER :....:........:.::............ .:.::.............:.::........1
COMPONENTOVERVIEW ............................................................:....: ........................... ::.3
TAB 2: PROFESSIONAL LICENSES AND CERTIFICATESISAMPLE INSURANCE CERTIFICATE
.......... ............. . ........................... ......5
TAB3: COMPANY PROFILE ........................... .......... ................. ..............................6
TAB 4: JOINT VENTURE .. .......... .. ...................... . ..7
...... ............ ....... ...........
TAB 5: DISPUTES, LITIGATION AND DEFAULTS ............... .... ..........
TAB 6: QUALIFICATIONS /EXPERIENCE .... .... ............... .. :9
TAB7: STAFF. .. .............. ........ ................ .... . .......... ...............10
TAB 8: TECHNICAL APPROACH ...................................................... .............................12
TAB 9: MILESTONES; DELIVERABLES AND PROPOSED BENCHMARK TWETABLEV;
TAB10: FINANCIAL DOCUMENTATION ....................................... .............................19
TAB11: CLIENT REFERENCES ........................................................ .............................20
MUNICIPALITIES AND STATE ENTITIES ................................................ ............................... 20
.. UNNERSI TIES ..................................................................................... .............................24
TAB12: SUBMITTALS., ......... ......................... ................. ..............................t 26
TAB: 13: WARRANTIESIEXTENDED MAINTENANCE AND SOFTWARE SUPPORT 27
TAB 14: DETAILED LIST OF OFFERING ....................................:..... ...........:..::..:..........28
TAB16: COST .................................................................................... ..............:..............29
TAB 16: NON- COLLUSION STATEMENT ............:.:.............::........... ....:...............: :.:.....30
TAB 17: PROPOSALS GNATURE PAGE.;_; ... ......................... ............................. 31
APPENDUC A— LUKE BROCHURE .......................::................:....... ....:...................::.:.32
APPENDIXB — BOSS .............. .............. .. _ ............... . .............................33
APPENDIXC —EMS BROCHURE ...............:..................:.................. ............::...............34
APPENDIX D — POWDER COATING MATERIAL SAFETY DATA SHEET ...................36
APPENDIX E— SAMPLE REPORTS .................................................. ..................:..........36
APPENDIX F — LUKE U.S. WARRANTY PLAN. .................... f.,f ........................ . ... .... 37
APPENDIX G — INDIVIDUAL» COMPONENT PRICING SHEET ...... .......................:.:...:. 38
APPENDW H — SOLAR POWER DISCUSSION ................................ ............................:39
APPENDIX I — PC[ WHITE PAPER ......:...:.................................<....... .............................40
Digital Payment Technologles — Response to the Clty of Fort Lauderdale
i . .
RFP 604 -10412
MULTI -SPACE PAKKINO METERS
PROPOSAL RESPONSE PAGES - PART 1
COST INFORMATION
BIDDE lk PROPOSAL PAGE
:i
PROPOSER NAMEykrs��
Proposer agrees to supply the products or services at the prices bid below in accordance with the
terms, conditions and specifications contained In this RFP.
Estimated quantities shown are for information and tabulation purposes only.
a
ITEM QUANTITY DESCRIPTION
1. 14 EA Purchase and Install of
Pay- and - Display Multi -space
Receipt Dispensing Parking Meters
2.
3.
4.
UNIT TOTAL
PRICE PRICE
$11.531.81 Solar/EA (14) $161.446.34
$10.962.56 VA t /EA $ •
18 EA Purchase and Install of $11,531.81 Solar /EA (4) $ 46127.24
Pay -by -Space Multi -space $10.962.56 VAC /EA (14) $1153.475.84
Receipt Dispensing Parking Meters
32 EA Year 3 - Optional Extended On -site $__15V /EA $__§000
Maintenance /Software Support
32 EA
32 EA
6. 32 EA
7. 32 EA
Year 4 — Optional Extended On -site
$__R50** /EA $ 8000
Maintenance /Software Support
Year 6 — Optional Extended On -site
$__150x* /EA $ 8000
Maintenance/Software Support
Year 6 — Optional Extended On -site
$ 254" /EA $_&000
Maintenance /Software Support
Year i — Optional Extended On -site
$ 250 *" /EA $ 8000
Maintenance /Software Support
TOTAL COST TO
CITY $ 401,048.42
* - Based on the General information in the RFP, some of the Pay -By -Space Parking Meters will be installed in
a garage. It is DPT's understanding that those meters will be using existing 120VAC. We have provided the
pricing accordingly.
* * - Does not include extended hardware and software warranty ($750 /meter /year). Please see Appendix G for
complete price breakdown.
i
i
t '
DItal'1 AI M:>>
+ PAYMENT TPCHNOLOG1Ee
:I
330 -4260 Sdil Creek Drive
Burnaby, Be, V50 6C6
Telephone: 604.668.1050
Toll Free: 880.687 -6822
Facsimlle: 604. 887.4329
Digital Payment Technologies — Response to the City of Fort Lauderdale 1
e
DIGITAL4111
PAYMENT TECHNOLOCiES
TO 1: Letter of Interest/Cover Letter
AnnDebra Diaz
City of Fort Lauderdale
Department of Procurement Services
100 N. Andrews Avenue, Suite 619
Fort Lauderdale, Florida, 33301
January 13, 2010
330 -4260 Still Creek Drive
Burnaby, BC, V50606
Telephone: 604 - 6684959
Toll Free: 888. 667.6822
Facsimile: 604-887 -4329
Dear Ms. Diaz:
Digital Payment Technologies Corp. (DPT) is pleased to respond to the City of Fort Lauderdale RFP
for Multi Space Parking Meter. in preparing this subrhission, DPT is striving to provide the City with a
solution which will meet its immediate and future parking requirements.
The responses are based on DPT's market - leading LUKE pay stations and BOSS Back Office
Software, Enterprise Management System (EMS) real time application along with the necessary
supporting requirements and services.
The City's current RFP calls for Pay By Space (PBS) and Pay and Display (PND) parking meters:
DPT is proud to announce that the same LUKE pay station can be used in either Pay By Space
(PBS) or Pay and Display (PND) schemes. The change between the schemes is accomplished by
the city with a simple click of a mouse in the Back Office Software. In addition, the schemes can
coexist on the same machines at the same time. For example, the city may choose to use Pay By
Space for most parking, yet offer a weekly (daily) pass to the patrons which will be Pay - and - Display.
This ability will enable the City of Fort Lauderdale to simplify Its spares inventory, as well as provide
continuity for the parking public.
In our experience in the beach communities such as the City of Fort Lauderdale where the public
tends to promenade or spend time on the beach /high street, Pay by space is ideal since it allows the
public to add time to the parking without going back to the car. Ceti Phone payment is also quite
popular In these communities. DPT has prepared an unbiased discussion on the melts of each
scheme, and the review is available from DPT at City's request As mentioned above, the proposed
units can operate in either environment, which allows the city to try different methods.
As the City will find after reviewing our responses, our solution meets and exceeds most major
technical and non - technical requirements in the RFP Including support for Parcxmart cards, and
DPT's versions of Resident card providing the same functionality as Parkeon's. Furthermore, the
solution will provide the following additional functionality should the City chooses to deploy it:
+ Ability to Add Time to existing parked car (through call or at any pay station)
+ Ability to provide coupons (recently successfully used during "Christmas at Las Olae promotion)
Ability to use the pay station screen for Advertisements, announcements, Amber alerts, tide
tables, etc.
+ Ability to accept POM smart cards. This Is especially important if the City wants to implement
Single Space Meters in certain do ons iri dition to pay stations.
+ Ability to interface to a nu be f Citation Management handheids, specifically T2, ParkTrak,
Complus Data Innovation , and AutoCite. -T interface allows parking space data to be
wirelessiy pushed to the andhelds in real time ensuring that the information is valid.. This
simplifies the enfcrcemen process for BPS and reduces customer complaints.
Digital PaymentTechnologlea — Response to the City of Fort Lauderdale 1
0
OIGITA#..' ?>
PAYMENT TECHROLOGIES
• Ability to pay for parking by Cell Phone, through integration with Verrus Systems. This allows the
users to pay for parking and extend their parking time without having to walk back to the car / pay
station, greatly assisting the public and generating more money for the City.
- • The complete solution is PCI certified. DPT is officially recognized by the PCI Security Council
and all major credit card companies and processors,as PADS$ and PCI compliant for all current
products and services. All the components to be used in DPT's proposal to the City are listed in
VISA's web site (EMS, Boss, Pay Station, etc) as PCI compliant. In today's world where Credit
Card theft Is being announced by large corporations, it will give the City of Fort Lauderdale "peace
of mind to know that DPT systems have been externally audited, that the Credit Card data Is
secure and the City's liability is minimized. Please sea Appendix i - PCI White Paper for a more
In-depth discussion of this crucial requirement
All of the above capabilities are available because the proposed solution is based on an open
architecture combining the latest technical advancements in programming and wireless
communications. This open architecture provides the best platform for ongoing upgrades and
enhancements to the solution.
DPT is proud to have been selected as a finalist for the last RFP for multi-space meters.
Unfortunately, expectations with regards to solar power were not properly set by Digital Payment
Technologies. DPT regrets the Issues encountered by the City with respect to the meters not having
adequate sun exposure and has worked diligently with the City to ensure that all the issues are
addressed, DPT has learned many lessons since then, and 1 encourage the City to take a took,
at Appendix H — Solar Power discussion for detailed analysis. Furthermore, DPT has introduced
a new Low Power version of LUKE referred to as Radius. This version has been successfuily'tested
by the City and is continuing to operate without any solar issues.
As well, the proposed pay stations will feature Zinc Primer on cold rolled steel (new from the pay
stations on Las olas) to enhance the longevity of the material In Florida's environment.
Enclosed you will find a Price Quotation for the equipment and services outlined in the RFP. in light of
the volume being purchased by the City, DPT is pleased to offer a discount structure which is also
included on the quote. Please note that all the costs submitted In this RFP shall remain firm for
acceptance for a mriimum of ninety (96) days from the date of the opening of the RFP..
DPT has been a major player in the on- street parking market for several years. During the last 3
years DPT has been privileged to count City of Fort Lauderdale as a partner. We are very excited to
extend our partnership with the City and would like to reconfirm our commitment to provide the City
with outstanding product, technology, and service.
We look forward to showcasing our products and our company to the City of Fort Lauderdale
evaluation committee, the City, of Fort Lauderdale merchant's society and residents.
Sincerely,
Mikhail Morokhovich
Regional Account Executive
Digital Payment Technologies
Digital payment Technologies — Response to the City of Fort Lauderdale
Request for Proposal for Multi -Space Parking Meters
Component Overview
The LUKE pay station dAbuted In 2004 and is built upon the success and experience gained from the
Inteila -Pay pay stations deployed throughout North America for the last 12 years, LUKE takes the key
benefits of the Inteila -Pay, that include ease of use, security and flexibility, and adds unmatched
technical capabilities and improved flexibility, services, and features. LUKE clients Include the City of
Fort Lauderdale; City of Charlotte, NC; FL; City of Glendale, CA; City of Houston, TX; City of
Re dw
Milwaukee, WI; ood City, CA; City of Riverside, CA; City of West Hollywood, CA; City of White
Plains, NY; City of White Rock, BC; and the University of California, Santa Barbara.
Key components of the LUKE system include:
• The LUKE pay station
BackOfflce Support System (BOSS)
• EMS online management system
Each of these components will be briefly discussed. Additional details can be found in the product
brochures contained in the appendices.
LUKE Pay Station
LUKE delivers a visually pleasing design and exterior finish.that will enhance the City's urban
landscape. Some of the outstanding features and benefits of the pay station Include:
,
Instantly recognizable
Multilingual support
Multiple payment methods: coin, bill, credit cards, smart cards, cell phone, coupons
= Support for both Pay - and - Display and Pay -by -Space
Color screen to deliver information services such as local maps, special events, and advertising
Ease of collection
Comprehensive management reports
Modular design allows for quick and easy maintenance, upgrades, and component replacement
Robust cabinet design to support the highest levels of physical security
PCI- validated credit card data security
More details on the LUKE pay station can be found within the RFP technical responses. Appendix A
LUKE Brochure also contains a brochure with additional Information about the pay station.
BOSS Management Software
All pay stations in the field are supported by best -in -class BOSS.'The BOSS software will allow the
Ctty to:
Create multiple rate structures (hourly, daily, incremental, blended, special events)
P Create space - specific rates
• Update rates, configuration settings, and ticket headers and footers remotely
Customize prompts in multiple languages
Generate industry - leading reports for operations and accounting departments remotely and in
real -time
Refer to Appendix B — BOSS for a description of features and functionalfties.
Digital Payment Technologies — Response to the City of Fort Lauderdale 3
i
I Request for Proposal for Multi-Space Parking Meters
EMS
To leverage the power of the LUKE technology to deliver advanced Web - based real -time
applications, DPT is pleased to Include EMS. EMS is an Intemet -based porfal that facilitates the
networking of all pay stations so that the City can manage its parking operations in real -time from any
Internet-enabled computer. The EMS Server is located off -site and is accessible from anywhere
through Internet browser (computer, Internet Cafb, BlackBerry, !Phone, Palm Pilot, and other mobile
devices).
Highlights of the EMS solution include:
• Real -time credit card processing
Real -time reporting
• Real-time Intelligent dispatching to any Web - enabled device (computer, PDA), cell phone, and
pager
Add time capability in a Pay -by -Space environment
P DPT Web Services for third -party technology integration (that is, enforcement handheld devices
and accounting systems)
Together, these components offer the most powerful multi -space parking solution in the industry,
Refer to Appendix C — EMS Brochure for an overview of the EMS functionalftles,
Digital payment Technologies —Response to the City of Fort Lauderdale 4
i
a
Request for Proposal for Multi -Space Parking Were
Tab 2: Professional licenses and Certificates /Sample insurance
Certificate
Digital Payment Technologies — Response to the City of Fort Lauderdale
5
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Blackadar Insurance Agency ONLY AND CONFERS NO RIGHTS i1 PONTHECERTIFICATE
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DISCLAIMER
The Certificate of insurance on the reverse side of this form does not constitute a contract between
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Request for Proposal for MultiSpace Parking Meters
Tab 3: Company Profile
Founded in 1997 as Digital Pioneer Technologies, DPT has grown to become a recognized, leading
provider of automated payment solutions to the North American parking industry, with a strong and
consistent focus on technology leadership, customer service, and the provision of total business
solutions.
Digital Payment Technologies's specific business is designing, manufacturing, selling, and supporting
highly advanced Pay - and - Display and/or Pay -by -Space pay stations for private and public parking
lots and streets.
DPT is headquartered in Vancouver, British Columbia, Canada. The corporate office is located at 330
4260 Still Creek Drive, Burnaby, B.C., V5C 6C6. The production facility (shipping and receiving) Is
located at 4106 Grandview, Highway, Burnaby, B.C., V5C 6134.
Telephone: 604 -668 -1969 / 604 -790 -0729
Fax: 604 -687 -4329
Web address: www.di(jitalpaytech.com
Harrington Resources, inc., dba PARKER SYSTEMS
12938 Mallory Circle,SUlte 102
Orlando FL 32828
Toll Free 1-888-422-7275
www.parkersystemsWace.co m
PARKER SYSTEMS is a well known, widely respected parking products distribution and consulting
company. Established In; the early 1990's to supply the parking meter needs of a small regional
market, PARKER SYSTEMS has rapidly grown and Is now recognized as a leading supplier for
Digital Payment Technologies "LUKE" and "Shelby" Parking Pay Stations.
Parker Systems is centrally located in Orlando, and provides on -site service and support to
customers throughout the slate of Florida. We pride ourselves on providing customers with high -
quality products and personal service. Our response time is unequaled, with emergency requests
responded to immediately. We will work with you every step of the way to make sure you receive the
products, services and support you need.
Our client list Includes Cities (large and small), University Campuses, State Parks and Private
Contractors. Our company's success is In large measure a direct result of our strong commitment
to customer service excellence, in addition to the industry leading Digital Multi Space product line we
represent.
Digital Payment Technologies - Response to the City of Fort Lauderdale 6
Request for Proposal for MuldSpace Parking Meters _
Tab 4: Joint Venture
DPT will not be submitting a joint venture
Digital PaymentTechnologles — Response to the City of Fort Lauderdale 7
i Request for Proposal forMulti•Space Parking Maters
Tab 5: Disputes, Litigation and Defaults
DPT has not been Involved In any disputes, litigation, and defaults.
Digital Payment Technologies — Response to the City of Fort Lauderdale 8
r Request for Proposal for Multi-Space Parking Meters
Tab 6: Qualifications /Experience
Founded in 1997 as Digital Pioneer Technologies, DPT has grown to become a recognized, leading
provider of automated payment solutions to the North American parking industry, with a strong and
consistent focus on technology leadership, customer service, and the provision of total business
solutions.
The company's speofc business is designing, manufacturing, selling, and supporting highly
advanced Pay - and - Display and/or Pay -by -Space pay stations for private and public parking lots and
streets. The original foundation of DPT's product lineup is the Intelia -Pay pay station. DPT
incorporated a number of innovative features in these machines, including Pay by -Phone integration,
audit function, and smart card support. These innovations have cemented DPT as a leader in the
development of parking management technologies.
in 2004, DPT leveraged its years of experience in designing and building the off -street Intelia -Pay pay
station by introducing the LUKE pay station for the on-street municipal market. LUKE takes the key
benefits of the Intel a•Pay —ease of use, security, and flexibility —and adds unmatched technical
capabilities, enhanced physical design, and improved flexibility and services. To date, LUKE is
Installed on -street in several North American cities including Lauderdale, FL; Anchorage, AK;
Charlotte, NC; Chattanooga, TN; Delray Beach, FL; Fort Glendale, CA; Houston, Tx; Milwaukee, Wl;
Redwood City, CA; Riverside, CA; West Hollywood, CA; White Rock; BC; and White Plains, NY.
In 2005, SHELBY was unveiled to package the new technical advancements delivered by LUKE into
a rugged cabinet designed for off -street applications. The first SHELBY installation took place at
California State University, Long Beach, and involved the deployment of 20 pay stations providing
new capabilities that Included hopper change support. Since that time, over 500 SHELBY units have
been installed throughout North America.
Supporting all of these DPT products has been the options! Web -based EMS that provides clients
with a range of powerful applications such as real -time credit bard processing, online reporting,
ongoing system monitoring and proactive alarming. Most recently, DPT added the DPT Web Services
application to EMS to enable integration with third -party technologies that include enforcement and
agccounting systems.
In 2006, DPT achieved high profile installations with several major U.S. cities including its largest
installation to date with the City of Houston where 750 LUKE pay stations were deployed in the
• downtown Core.
in April 2007, DPT delivered on its promise to provide its clients with the highest levels of credit card
data security in the industry by successfully completing Its security audit and achieving full
certification as a Level 1 Service Provider under the PCI Data Security Standard
(hbllwww pcisecuritvstandards.orq!).
In Apri12009, DPT began shipping its latest verston of the LUKE pay station to include the new
RADIUS power management system. RADIUS reduces the power consumption of these electronic
meters by up to 75 percent so the meters can more efficiently operate with solar technology In low
light conditions and still be configured with all of the latest technological capabilities.
:3
I
Digital Payment Technologies — Response to the City of Fort Lauderdale
Request for Proposal for Multi-Space Parking Meters
Tab 7: Staff
The following key DPT personnel will assist the City with the implementation of its multi -space parking
meters:
Andrew Scott — Chief Executive Officer (090)
Andrew Scott has been CEO of Digital Payment Technologies (DPT) since 2005. Prior to joining DPT,
Andrew spent most of his career in the world of corporate finance in roles that encompassed regional
head of investment banking at CISC Wood Gundy, followed by several years in finance, mergers and
acquisitions with The Loewen Group, one of North America's fastest growing consolidators. Most
recently, Andrew was involved in consulting, advising, managing and investing in small -to medium-
sized companies.
Andrew is a flexible business generalist who enjoys the challenge of day - today decision- making
while always keeping an eye focused on the company's long-term direction
Chris Chettte — Senior Vice President, Sales
Chris Chettte holds a Bachelor of Commerce Degree, Marketing Major from the University of British
Columbia, Canada, and has more than 20 years experience in sales, business development,
marketing, and management. Upon graduating, Chris joined Nexus Display Systems Corp. as the
company's first U.S. Account Executive and was eventually promoted to Director of Sales when U.S.
sales reached over 90 percent of the company's total revenues. In 1999, he joined TVC Canada, a
national communications distributor, and held several senior management positions that included
National Sales Manager during a time when the company generated over $48 million annually.
Chris joined DPT In April 2004 to develop DPT's Project Management and Customer Service teams.
He took a lead role in overseeing the first installations of the LUKE pay station and the company's
first Installation in Mexico. In 2006, Chris became Vice President Marketing and oversaw all of DPT's
marketing activities including product management, strategic partnerships, marketing materials,
trades shows, advertising, and international research. In August 2009, Chris took on the role of
Senior Vice President, Sales managing all of DPTs sales operations and resellar channels.
Tommy Kinsman — Director, Client Services
Tommy Kinsman holds a Bachelors Degree in Electronic Systems from Abertay University, Scotland.
He worked with the NCR Financial Solutions Group and Worldwide Customer Services Division in
Dundee, Scotland, for eight years. While at NCR, Tommy gained significant experience in
manufacturing and test systems before moving into a Product Manager and Consultant role focused
on service delivery. Tommy Is a Six Sigma Green Belt who used his process improvement skills and
service delivery knowledge to save NCR almost US$20 million.
Tommy oversees the day - to-day operations of DPT's Project Management and Customer Service
teams and is also actively Involved in managing large -scale deployments of DPT equipment and the
shaping of Internal quality processes.
Mikhail Morokhovich — Regional Account ExecUtIV®
Mikhail Morokhovioh holds a Bachelors degree in Electrical Engineering from University of Alberta.
He has worked extensively in telecommunications arena before joining DPT in 2005.
Ho has worked with City of Fort Lauderdale for the past 4 years, and enjoys spending time away from
home in the warm weather of City of Fort Lauderdale.
Digital PaymentTechnotogies — Rssponse to the City of Fort Lauderdale ID
Request for Proposal far MulttSpace Parking jVietere
Allen Muir — Project Manager
Allan Muir graduated with an advanced standing in the electronics angineering co -op program from
Sheridan College, Ontario. Allan worked for both Panasonic Canada and the Bank of Montreal during
his co-op assignments by applying his knowledge In a range of areas that included the rebuilding of
high volume network servers.
Upon graduating, Allan moved to British Columbia and joined the DPT team in April 2005. Working as
a manufacturing associate for just over a year, Allan gained a vast knowledge of our products. Since
his promotion to project management in 2006, Allan has managed multiple projecia across North
America, Including the deployment of SHELBY units at the University of Central Florida.
• ' Parker Systems personnel for this project:
Lynda Harrington, Sales and Marketing Manager
Orlando, Fiorids
Lynda has 16 years experience in the parking Industry with on- street and off street systems.
Experience includes single space and Muff space sales, systems integration, service and project
management.
Parker Harrington, Operations Manager
Orlando, Florida
Parker has 20 years sales and service experience in the parking industry. Experience includes on
street and off street operations for both single space and mgiti -space equipment and revenue control
systems.
Jeff Harrington, Business Development Manager
Orlando, Florida
Jeff has 4 years experience in the parking industry in the area of sates, project management, and
customer support.
Jose Suarez, Tech Support and Service
Miami, Florida
Jose has fifteen years experience in the areas of parking management and technical systems
support.
Jef Taylor, IT Systems Support and Service
Deland, Florida
Jet has four years experience In the area of parking systems installation, customer support, iT
management and networking.
Digital Payment Technologies — Response to the City of Fort Lauderdale 91
Request for Proposal for Multi-Space Parking Meters
Tab 8: Technical Approach
Digital Payment Technologies Corp. (DPI) is pleased to propose the LUKE pay station to address the
City of Fort Lauderdale's Request for Proposal (RFP) for multi -space parking meters, in preparing this
submission, DPT has provided the City with a solution and level of support that will establish it as
another flagship installation for the LUKE pay station.
LUKE is currently deployed throughout North America in major cities, universities, and parking
operators. Some of the cities that have selected LUKE as• their preferred choice include Fort
Lauderdale (you), Chattanooga, Charlotte, Fort Lauderdale (you), Houston, Milwaukee, and White
Plains. LUKE Is easy to use, has an attractive design, a full color screen, a range of online services,
Integration capabilities with third -parry technologies, and the highest levels of date security In the
industry.
Our proposal includes all installation, training, support, and equipment for 32 electronic meters.
Options have also been quoted to provide connectivity to all units through our Enterprise
Management System (EMS) that delivers real -time credit card processing, monitoring, alarming, and
reporting.
LUKE will meet the business and functional objectives of the City by delivering the following benefits:
Improved Management informetfan
LUKE provides comprehensive information and reports for enhanced management of your parking
operations. LUKE communicates with DPT's EMS, which means the City will benefit from real -time
credit card processing, real -time access to information on all of Its pay stations, an ability to update
rates and receipt headeraffooters on each pay station remotely, and the capability to receive
proactive notification of issues that include low paper, low voltage, and attempted vandalism.
Increased Payment Flexibility
In addition to accepting coins, credit cards and bills, LUKE can be configured to accept coupons,
Issue receipts, and'—cothmunicate with other nornoast payment systems that include campus cards,
cellphones, paroxmart, and POM- enabled smart cards.
linproved Security
LUKE provides advanced physical and data security. For physical security, LUKE's cabinet design is
made from 12 gauge cold rolled steel or stainless steel with no pry points and six separate locking
points to minimize theft and vandalism. LUKE is also one of the few products in the parking industry
to be validated by a third -party auditor to ensure it meets the strict data security guidelines as laid
down by the Payment Card Industry (PCI) Data Security Standard. Confirmation of our PCI status
may be found on Mac's Web site at
httoi llusa.visa.6omimerchantslrtsk management /cisp.html7it= searchQuickiink.
linproyed Power Performance
DPT's most recent Innovation» - RADIUS —is a complete re- design of the LUKE pay station's power
management system. The two-year engineering project reviewed and re- designed almost every .
component of the LUKE pay station to reduce power consumption by over 75 percent. This significant
power reduction allows for greater performance, tower maintenance, and broader location flexibility in
solar- powered on- street parking operations.
In addition to the power reductions, RADIUS units operate to a wide temperature and humidity range,
They also have more sensors —two temperature sensors, one humidity sensor, two current sensors,
and one voltage sensor —to provide operators with greater insight into the operation of the LUKE
units.
Digital Payment Technologies— Response to the City of Port Lauderdale 12
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Requestfor Proposal for Multi -Space Parking Meters
Technology Platforms
LUKE and EMS are designed with technology platforms that can prepare the City to meet these
requirements In a number of ways. These Include:
• tntegration with leading enforcement handheld systems —The release of DPT Web Services
in 2007 is now resulting in even_more third -party support as complementary technology
manufacturers such as handheld enforcement vendors wirelessly.coliect Pay -by -Space data from
the. DPT pay stations. These enforcement vendors include Compius Data Innovations, Duncan.
Solutions, ParkTrak, and T2 Systems.
• L-ongsterin•data security —The PCl Data Security Standard is very high and DPT was the first
multi -space vendor and is currently one of three that had its equipment third -party validated to
meet the PA DSS Standard for credit card- enabled units. DPT's level one server provider and PA-
DSS Third party validation is a clear indication of its commitment to securing the public's
confidential data and protecting the reputation of operators like the City of Port Lauderdale.
Third -party tecbiogy support — DPT has proven support with the widest range of third -party
technologies. tha t hnt include Pay -by- Phone, campus cards, credit card processors, and smart cards. .
Visually Pleasing Design
LUKE delivers a visually pleasing design and exterior finish that will enhance the City's streetscape.
The theme for LUKE's mechanical design is "retro- Inspired, contemporary." The result is a look which
Is instantly recognizable as parking related, but with all the capabilities required for modem, on- street
parking including a full numeric keypad and a standard full color 640 x 480 resolution screen.
Future C�pabifities
While(LUKE can address most of the City's immediate requirements, new requirements are likely to
arise over time, such as Integrating with space sensor technologies or building additional revenues
thro�ugh advertising on the full color screen.
The City's investment in technology will be for a number of years so it will be Important to select a
vendor which has proven Its ability to adapt to new requirements as these arise.
Cost-Effective Equipment Maintenance
Easy access and minimal tools required mean low downtime and low overall cost of ownership.
Comprehensive installation, Training, and Support
DPT will meet all of the City's requirements for installation and training. DPT will work with local
distributors to provide local Installation, training, parts, and warranty service. if DPT is selected for this
contract,
In addition to the installation, training, and warranty service, DPT will offer toll free; 2417 customer
support to provide the City with the best service offering in the industy.
DPT has a rapidly growing client base that Includes cities, universities, parks and recreation facilities,
transportation facilities, and private parking operators. In addition to our reputation as a dependable,
reliable developer of superior technology, DPT also prides Itself in Its customer service. We
encourage the City to contact the references contained In our proposal. These references will provide
further evidence of DPT's commitment to product quality, technical advancement, and superior .
customer service.
:.i
Component Overview
The LUKE pay station debuted in 2004 and is built upon the success and experience gained from the
Inteila -Pay pay stations deployed throughout North America for the last 12 years. LUKE takes the key
benefits of the inteila -Pay, that include ease of use, security and flexibility, and adds unmatched
technical capabilities and Improved flexibility, services, and features. LUKE clients include the City of
Digital Payment Technologies — Response to the City of Port Lauderdale 13
Request for proposal for MultlZpace Parking Meters
w
Charlotte, NC; City'of Fort Lauderdale, FL; City of Glendale, CA; City of Houston, TX; City of
Milwaukee, WI; Redwood City, CA; City of Riverside, CA; City of West Hollywood, CA; City of White
Plains, NY; City of White Rock, BC; and the University of California, Santa Barbara.
Key components of the LUKE system Include:
The LUKE pay station
a BackOffice Support System (BOSS)
a EMS online management system
Each of these components will be briefly discussed. Additional details can be found in the product
brochures contained in the appendices.
LUKE Pay Station
LUKE delivers a visually pleasing design and exterior finish that wilt enhance the City's urban
landscape. Some of the outstanding features and benefits of the pay station include:
a Instantly recognizable
a Multilingual support
Multiple payment methods: coin, bill, credit cards, smart cards, cell phone, coupons
a Support for both Pay - and- Dispiay and Pay -by -Space
a Color screen to deliver Information services such as local maps, special events, and advertising
a Ease of collection
Comprehensive management reports
Modular design allows for quick and easy maintenance, upgrades, and component replacement
K Robust cabinet design to support the highest levels of physical security
a PCI- validated credit card data security
More details on the LUKE pay station can be found within the RFP technical responses. Appendix A
- LUKE Brochure also contains a brochure with additional information about the pay station.
BOSS Management Software
A I pay stations in the field are supported by best -in -class BOSS. The BOSS software will allow the
City to:
a Create multiple rate structures (hourly, daily, Incremental, blended, special events)
a Create space - specific rates
Update rates, configuration settings, and ticket headers and factors remotely
a Customize prompts in multiple languages
a Generate industry - leading reports for operations and accounting departments remotely and in
real -time
Refer to Appendix B — BOSS for a description of features and funcilonalitles.
EMS
To leverage the power of the LUKE technology to deliver advanced Web -based real -time
applications, OPT is pleased to include EMS. EMS is an Intemetbased portal that facilitates the
networking of all pay stations so that the City can manage its parking operations In real -time from any
Internet- enabled computer. The EMS Server is located of 4te and is accessible through the Internet
Digital Payment Technologies — Response to the City of Fort Lauderdale 14
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Request for Proposal for MuttiSpace Parking Meters
from anywhere that an Internet browser IS Installed (computer, Internet Cafe, BlackBerry, iPhone,
Palm Pilot, and other mobile devices).
Highlights of the EMS solution Include.
Real -time credit card processing
Real -time reporting'
Real -time intelligent dispatching to any Web- enabled device (computer, PDA), cell phone, and
pager
Add time capability In a Pay -by -Space environment
DPT Web Services for third -party technology integration (that is, enforcement handheld devices
and accounting systems)
Together, these components offer the most powerful multi -space parking solution in the industry.
Refer to Appendix C — EMS Brochure for an overview of the EMS functionalities.
Digital Payment Technologies — Response to the City of Fort Lauderdale is
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Request for proposal for Multi -Space Parking Meters _
Tab 9: Milestones, Deliverables and Propdsed Benchmark Timetable
There are a series of variables that affect the timelines for product delivery, most notably quantity.
The City has requested 32 multi -space parking meters to be delivered over three phases. The
following schedule is proposed for delivery in Phase 1 of the project. The delivery schedule for any
additional pay stations will be determined when further quantities are confirmed.
Digital Payment Technologies — Response to the City of Port Lauderdale Is
PROJECT PREPARATION ACTIVITIES, Project Manager Is
immediately
following
assigned to work with the City. Initial activities would include:
awarding of
. Gather contact information for all individuals who will be
contract
involved in the installation and training.
• Coordinate all site preparation activities with the reselier
responsible for installation of pay stations.
• Provide City with forms for establishing merchant account
Information required for real -time credit card processing.
(ALREADY DONE)
• Facilitate testing and implementation of any network
connectivity that may be part of the proposed solution.
(ALREADY DONE)
• Work with the City to deploy effective signage to assist the
parker with understanding and using the new parking meter
system.
• Assist the City with developing and Implementing an effective
public relations strategy to ensure successful completion of the
project
• Offer the City guidance In creating a Web site that provides
information on the new parking meter system and a Q&A
section to engage the public on the progress of the project and.
gauge public feedback.
4 weeks for
MANUFACTURING OF PAY STATIONS (incorporates lead time
Zinc- coated
required to handle potential manufacturing backorders).
Cold Roiled
Steel, 14 weeks
for Stainless "
Steel.
3 weeks
SITE PREPARATION. This preparation would Include the
(concurrent with
installation of any required concrete pads, power, networking
manufacturing of
Infrastructure, and bolts corresponding to the LUKE mounting
the pay stations)
pattern as well as signage.
One week
SHIPMENT AND DELIVERY OF PAY STATIONS
Two to Three
INSTALLATION AND TESTING OF PAY STATIONS
weeks.
Digital Payment Technologies — Response to the City of Port Lauderdale Is
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Request for Proposal for MUIU -Spaoa Parking Meters
Two days
TRAINING. During training, the outline of key activities will inoludw.
(concurrent with
Software Review
installation and
testing)
•
installing software
•
Backing up data
•
Review BOSS menu structure
•
Setup
User access profiles
•
Configuration /Payment setup
•
Machine setup
•
Pay- and - Display
•
Rate setup
•
Reporting
•
Transaction reports
•
EMS
Reviewing EMS features
Accessing the application
Setting up users and notifications
•
Entering service mode
•
Reports at the pay station
•
BOSS Data Key operation
•
Enforcement
•
, Loading new rates
•
Obtaining transaction data
Hardware Review
Keys and locks
•
Keypad
•
. Coin acceptor
Powering
•
802.11 big or GSMlGPRS wireless connectivity
•
Printer
•
Operations
•
Collecting money
+
Maintenance
■
Changing paper
Digital Payment Technologies — Response to the City of Port Lauderdale
17
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Request for proposat for MuldSpace Parking
Cleaning coin acceptor
■ . Cleaning credit card reader
Four weeks POST - INSTALLATION FtEvlEW. Following training, the assigned
I
DPi Project Manager will remain the key point person with the City
for a period of at least one month to ensure all operations are
running smoothly.
Ongoing Once the City is confident it can operate the system effectively on
its own within the first month, the Project Manager will hand the
project over to DPrs Customer Service team.
With this project timeline in piece, the urnerrame from awal rang u 1 wu—, w --w - - • w -•-
Dlsplay parking meters installed and operational during Phase 1 of the project would be
approximately 6 weeks or faster from the start of contract negotiations for Cold Rolled Steel, and 16
weeks or faster for Stainless Steel
Digital Payment Technologies - Response to the City of Fort Lauderdale
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Tab 10: Financial Documentation
DPT has provided the necessary financial statements to the City; and mAll be glad to do so again once
It is agreed that the information is strictly confidential.
Digital Payment Technologies — Response to the City of Fort Lauderdale
19
Request for Proposal for Multi -Space Parking Meters
TO 11: Client References
Municipalities and State Entities
City of Houston, TX
Lillana L. Rambo, CAPP Tok 713 -853 -8276
Fax. 713 - 853 -8913
installation Date: September 2006
Type of Pay Station: LUKE, solar - powered and.some AC- powered
Number of Pay Stations: 750
Payment Options: Credit cards, bills, coins
Connection Type: 802.11g Wt-FI network
EMS Services: Reporting, real-time credit card processing, remote updates
DPT was awarded a three -year contract by Affiliated Computer Services, Inc. (ACS) to supply 750
LUKE pay stations for deployment throughout the City of Houston, TX, in September 2006. There Is
an option to'supply a further 750 LUKEs before the end of the contract to make up a city -wide total of
1,500 stations.
This project also represents the first municipal parking meter system in the U.S. that does not rely on
a cellular network, but instead communicates exclusively using a dedicated 02.11 big WI-Ft network.
The City of Houston will evaluate the performance of this WWI system to determine If it can be
expanded to assist public safety and public service employees to improve the accuracy and
timeliness of their duties.
At the conclusion of the trial, the LUKE pay station was rated the highest by both city officials and the
public.
Houston's LUKE solar- powered on- street pay stations accept credit cards, paper currency, coins, and
Pay -by- Phone. The pay stations also offer on- screen payment instructions in multiple languages, as
well as remote back -end system management through DPT's Internet -based EMS, EMS enables City
of Houston officials to remotely update all pay stations, in real -time, with new rate and configuration
Information.
The successful awarding of the contract caps a two -year evaluation period by the City of Houston to
Investigate general system integrators, on- street pay station manufacturers, and WFFi network
suppliers for its on -street parking system.
City of Glendale, CA
Tad Ddmbroskl, Parking Manager Tel: 818- 548 -3960
Fax: 8f8- 409 -7027
Installation Date: October 2008
Type of Pay Station: LUKE, AC powered
Number of Pay Stations: 75
Payment Options: Credit cards, coins
Connection Type. GSM
EMS Services., Real -time remote updates, real -time credit card processing, real -time reporting
Digital Payment Technologies -- Response to the City of Fort Lauderdale 20
Request for proposal for Multi-Space Parking Meters
OPT was awarded a three -year contract to supply the City of Glend le With up to 75 LUKE pay
stations in August 2008. Within two months, the units were deployed an Brand Boulevard and
throughout the downtown area for both on- and off- street Implementation.
Glendale's LUKE AC- powered on- street pay stations accept credit cards and coins. The pay stations
also offer on -screen payment Instructions as well as remote back -end system management through
DPT's Intemet based EMS. EMS enables City officials to remotely update all pay stations, in real-
time, with new rate and configuration information, and also facilitates real -time credit card processing
and reporting. `
Phase 9 of the City's project was implemented along several blocks of Brand Boulevard to assist in
the overall management of parking and traffic flow. Prior to the installation of the OPT parking meters,
there had been no pay parking on Brand for more than 30 years. As part of its Mobility Plan, the City
wanted to Increase available occupancy on Brand Boulevard by implementing pay parking while
encouraging patrons to take advantage of the off - street garages in the area by offering 90 minutes of
free parking. Almost immediately after the launch of the project, the City showed that parking levels
on Brand had normalized close to the optimal occupancy of 85 percent and the parking meters
provided a strong revenue source.
City of West Hollywood, GA
8300 Santa Monica Blvd
West HoiWood, CA, 900694314
Jackle Rocco, Parking Operations Manager Tel: 323- 848 -6426
Rod Marquez, Assistant to the Parking Manager Tel: 323 -848 -6400
Long Thu, Manager of Parking Operations & Collections Tel: 323 -848 -6830
Installation Date: 2003
Type of Pay Station: LUKE and SHELBY, solar - powered
Number of Pay Stations.' 13
Payment Options: Credit cards, coins
Connection Type: GSM
EMS Services: Pay -by- Phone, real -time credit card processing, add time at,any pay station
In early 2005, the City of West Hollywood and OPT implemented nine LUKE pay stations during an
on- street trial evaluation. At the end of the trial, the City of West Hollywood released an RFP calling
for the purchase of additional pay stations to replace all its existing single -head meters with multi-
space technology. The solar - powered pay stations are fully configured to accept payment in Coln and
credit cards with real -time online authorization, as well as an Integrated cell phone payment system.
This parking application now allows parkers to pay for and add time to any space from any pay
station. After all RFP responses were evaluated, OPT was selected along with two other vendors for
oral presentations, by a neutral evaluation committee. OPT was officially awarded the contract and is
currently'rolling out additional machines for on- street and off - street applications.
Redwood City, CA
Dan Zack, Downtown Development Coordinator Tel. 660- 780.7363
Fax: 650.760 -0128
installation Date: 2007
Type of Pay Station: LUKE, solar - powered
Numberof Pay Stations: 42
Payment Options: Credit cards, coins, bills
24
Digital payment Technologles — Response to the City of Port Laudetdale
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Request for Proposal for Multi -Space Parking Maters
Connection Type: WWI MetroMesh network
EMS Services: Rea[ -time credo card procsasing, real -time remote updates, pay-by-Phone, add time
at any pay station
- DPT was selected by Redwood City, California, to supply 42 WI -Fl -based pay stations for the City's
downtown core. The LUKE pay station was chosen to provide city parkers with a range of payment
options and conveniences while helping to facilitate the implementation of Dr. Donald Shoup's
revolutiogary plan for urban revitalization. Dr. Shoup is a professor of urban planning at the University
of California, Los Angeles (UCLA) and author of the book The Nigh Cost of Free Parking.
"in Redwood City, we have a challenge," says Redwood City's downtown development coordinator,
Dan Zack. "We have a downtown core that suffers from gridlock as people circle the area looking for
available on -street parking. The irony is that there are stalls sitting empty only blocks away."
Redwood City's LUKE on- street pay stations are connected to DPT's EMS via a WI -Fi MetroMesh
network. This WI -Fi connectivity enables the City to offer new capabilities such as real -time credit
card authorization, Pay -by -Phone integration, and the ability to add time at any pay station.
"They're all connected and share information with each other," notes Zack,
DPT's EMS provides Redwood City with the ability to closely monitor vacancy rates and ensure that
parking availability is maintained at an optimum level. if rate changes are required, updates to all of
the pay stations may be made Immediately via the Internet.
City of Milwaukee, Wl
Cindy DeAngelos, Parking Finance Manager Tel., 494- 286 -2404
Paul Ktajbor, Parking Operations Manager Tel: 444 -286 -3279
installation Date: June 2007
Type of Pay Station: LUKE, AC- powered
Number of Pay Stations; 975
Payment Options: Credit cards, coins
Connection Type: GSM
EMS Services: Real -time credit card processing, real -time data Integration
The City of Milwaukee has installed over 100 LUKE pay stations in its downtown corridorand recently
placed an order for an additional 75 LUKE pay stations. "The LUKE meters will allow users to pay
with coins, debit, and credit cards authorized in real -time, and their networking capability will allow
parkers to pay at any LUKE meter. The City intends to take advantage of the full colored screen to
provide the public useful Information on current events in the area."
Milwaukee's pay stations are connected to an enterprise version of DPT's EMS, the online
management system that delivers a range of real -time services that is hosted by the city itself. The
first of its kind in the industry, the enterprise server opflon allows the city to maintain tighter control
over its data.
Milwaukee intends to develop several new applications in -house using DPT Web Services, an
application that enables real -time exchange of data between EMS and third -party technologies. This
data exchange will assist in areas such as enforcement and maintenance.
Digital Payment Technologies - Response to the City of Fort Lauderdale 22
Request for proposal for Mul"pace Parking Meters
;j
Cha#anooga Area Regio net Transit Author/(y (CARTA)
Kirk Shore Tel: 423 - 413 -4385
installation Date: 2006
Type of pay Station: LUKE and SHELBY
Number of Pay Stations: 43
Payment Options: Credit cards, coins, bills
Connection Type: CDMA
EMS Services: Online credit card' processing, reporting,
CARTA chose OPT after an extensive RFP process in early 2006. The rollout called for off - street and
on- street pay stations spread throughout the City utilizing Pay -by -Space and Pay - and - Display modes.
As of September 2007, CARTA has deployed 29 on- street and 14 off - street pay stations and is
constantly adding more at a rate of six every few months. CARTA appreciates the ability to
consolidate all its parking operations under one system and has drastically reduced its operational
overhead.
City of White Plains, NY
John Larson, Associate Director Tel 914-422-1232 ext. 2401
Fax: 914.422 -1274
Installation Date: 200412005
Type of Pay Station: LUKE, AC powered
Number of Pay Stations: 103
Payment Options: Credit cards, coins, bills, change dispenser
Connection Type: Hardwired ADSL
EMS Services: Real -time reporting, real -time remote configuration, real -time credit card processing,
real -time monitoring and alarming, Payby- Phone, Web Services
After careful review of all RFP presentations and an evaluation of DPT's strengths, White Plains
awarded the contract to DPT in November 2004 for the deployment of the LUKE pay station.
White Plains has to date purchased and installed 103 LUKE pay stations throughout the city that
accept coins, bills, credit cards, and dispense change. In 2007, the City installed an additional 50
LUKE pay stations and in 2008 an additional 10. White Plains also utilizes the remote EMS system to
provide real -time reporting and remote configuration, real -time credit card processing and real -time
monitoring and alarming through a hardwired ADSL network connection.
City of White Rock, White Rack, BC
Matthew Green, Pay Parking Manager Tel: 604 -541 -2284
Installation Date. 200412005
Type of Pay Station: LUKE, AC- and solar- powered
Number of Pay Stations: 37
Payment Options: Credit cards, coins
Connection Type: CDMA ,
EMS Services: Real -time credit card processing, add time at any pay station, Pay -by -Phone
DPi` was awarded the White Rock contract after an RFP process involving the City of White Rock
and the consulting arm of KPMG. OPT began installation of the first of five phases In November 2004,
Digital Payment Technologies — Response to the City of Fort Lauderdale 23
Request for Proposal for.Multi -Space Parking Meters
The total Implementation involved 37 LUKE pay stations configured in a Pay -by -Space mode to
accept coins and credit cards. Nine of the units are AC powered and 28 are solar powered. Ail of the
units are connected wirelessly via CDMA cellular modems to enable connectivity to DPT's EMS
service. This real -time connectivity, provides parkers in White Rock with three key benefits:
' ' ! 1. The ability to purchase a ticket and add time for any parking space in White Rock at any machine.
2. Enables real-time authorization of porkers' credit cards
3. The ability to pay for parking by cell phone.
White Rock utilizes three real-time EMS services --real -time credit card authorization, monitoring and
alarming, and reporting and remote rate configuration. The LUKE pay stations are replacing current
pay stations In parking lots, Individual meters in parking lots and on- street individual meters.
In 2006, the City of White Rock was recognized by the provincial government for the innovation of its
parking program and the use of the LUKE parking meter. The City received the Innovative idea
Award from the Government Finance Officers' Association (GFOA) of British Columbia in recognition
of its waterfront pay parking technology and practices.
City of Port Lauderdale, FL
Diana Alacom, Assistant Parking Director Tel: 954 - 828 -3793
installation Date: 2005
Type of Pay Station: LUKE, AC-and solar - powered
Number of Pay Stations: 30
Payment Options: Credit cards, coins, bills
Connection Type: GSM
EMS Services: Real-time credit card processing, reporting, real time updates
After an extensive RFP process, DPT was selected as the preferred choice for the City of Fort
Ladderdale's prestigious Los Olas street project. Upon successful completion of a 90 -day evaluation,
the City replaced the current Parkeon multi-space meters with DPT's LUKE pay station. The City
chose the LUKE bemuse of the pay station's advanced features and DPT's corporate vision and
outstanding customer service. Features such as Immediate real -time authorization, meter aesthetics,
ease of maintenance as well as more advanced features such as screen display, meter networking,
and reporting played an integral role in the selection process.
Universities
University of California at Santa Barbara, Santa Barbara, CA
Tana Lucido, Assistant to the Director of Transportation rot 805 - 893 -8731
Fax: 805. 893 -3108
Installation Data: June 2003
Type of Pay Station: LUKE AC- and solar- powered (switched from fntello -Pay to LUKE)
Number of Pay Stations: 89
Payment Options: Credit cards coins, bills, campus cards, coupons
Connection Type: Ethamet'WI-Fl
EMS Services: Pay-by-Phone, add time at any pay station, real -fimo credit card processing, campus
cards
Digi }al Payment Technologies — Response to the City of Fort Lauderdale 24
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Request for Proposal for Mulfi -Space Parking Meters
UCSB currently operates 89 AC- and solar-powered pay stations on its campus with more then
26,000 transactions generated per month. The university has a networked system that encompasses
over 6,000 parking spaces that allow parkers to pay for their space and add time to their current
space from any location on campus. Methods of payment include cash (bills /coin), oftiine credit card,
offl €ne campus access card, coupons for the TAP program, and an Integrated cell phone payment
system.
UCSB undertook extensive research to evaluate alternatives for parking management technology.
The finalists included Lexis, Guardian Technologies, ParkeordSchiumberger and DPT. DPT was
eventually selected as it was the only company that could integrate with the existing parking system
and was able to customize its software to meet all the needs of the university (for example, campus
cards and cell phone payment system).
UCSB is currently adding more machines and migrating from the EMS monthly software solution to
the hosted EMS model to eliminate the monthly reoccurring fees.
California State University, Long Beach, CA
Brian Dunaway, Pianner/Estlmator /Scheduler Tel: 562 - 522 -6 132
Alan Moore, Assistant Director of Parking and Transportation Tel: 562 -699 -8847
Installation Date: January 2005
Type of Pay Station: SHELBY, solar - powered
Number of Pay Stations: 29
Payment Options., Credit cards, coins, bills, change dispenser, campus cards
Connection Type: t7 -FI
EMS Services: Real -time credit card processing, campus cards, real -time reporting, real -time updates
CSU Long Beach has to date installed 29 SHELBY pay stations on its campus. The university went
through an RFP process and DPT was selected based its product functionalitles and capabilities.
CSU Long Beach pay stations communicate on the university's Internal campus Wt -FI backbone. The
pay stations accept payment in credit card real -time, coins, and bills, and dispense change in a
replenishing format. The university also has its own on -site server that runs all the real-time EMS
features described in the RFP response.
University of California at Los Angeles, Los Angeles, CA
Devron Carter, Operations Manager Tel: 39046&9950
Fax: 390 -825 -8709
installation Date: July 2004
Type of Pay Station: LUKE and SHELBY, AC- and solar- powered
Number of Pay Stations: 36
Payment Options: Credit cards, coins, bills
Connection Type: Ethernet
EMS Services: Real -time credit card processing, real -time reporting
UCLA currently has 36 LUKE and SHELBY pay stations deployed. The pay stationscommunicate via
the campus Internet to enable real-time credit card processing. The university, also utiiizes DPT's
EMS online access for real -time reporting and intelligent dispatching. UCLA currently has several
other locations that use existing pay stations from other vendors with plans to replace all of these with
pay stations from DPT.
UCLA is currently adding more machines and migrating from the EMS monthly software solution to
the hosted EMS model to eliminate the monthly re- occurring fees.
Digital Payment Technologies — Response to the City of Fort Lauderdale 26
Requestfor Proposal for Multi -Space Parking Meters
i
Tab 12: Submittals
Piease refer to the appendices for brochures on the LUKE pay station, the BOSS and EMS software,
and sample reports from the pay station, BOSS, and EMS.
The LUKE Installation Guide and LUKE Maintenance Guide can be provided to the City upon
awarding of the contract.
Digital Payment Technologies — Response to the City of Fort Lauderdale
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Request for Proposal forMultiSpace Parking Meters
Tab: 13: Warranties/Extended Maintenance and Software Support
Please refer to Appendix IF — LUKE U.S. Warranty Plan for a detailed overview of our warranty plan.
Digital Payment Technologies — Response to the City of Port Lauderdale
27
Request for proposai for Multi-Space Paddng ideters
Tab 14: Detailed I_ist of Offering
in summary the following is being proposed:
r , •. 32 LUKE Pay stations capable of Accepting Coin, Bill, Credit cards, Smart Cards.
The.LUKE pay stations are to be powered by Solar Panel.
2" Printer
+ Ability to accepWOM cards
• Ability to accept DPT's Beach Resident Card
• Ability to accept Parcxmart cards.
• All necessary software for the Pay stations to allow PBS anfti PND operation
• GSM Modems (T -Moblle or Cingular as a carrier) or ODMA modem(Verizon) depending
on who offers better service. if 802.11b is required, pricing can be provided.
o pelivery and installation of Equipment
20 hours of on -site training
• 2 years of Hardware and Software warranty with on site Tier 2 support
+ All 1 the necessary Back Office Software and licenses
• Unlimited access to EMS software for unlimited number of users for
o Real 71me CC transactions
o Real Time Reporting
o Real•TimeAtarming
Y All the necessary keys
• Handheld device for off -line communication
• An additional collection (coin and Bag) canister -for EACH pay station.
Multiianguage Capability — Software feature.
• . (Option Included) All Pay stations are constructed of Stainless Steel.
The following equipment Is deemed, optional and is available for additional charge:
• Pay By Cell ability -- Software feature
Digital Payment Technologies — Response to the City of Port Lauderdale 28
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Request for Proposal for Multi-Spare Parking Meters
Tab 15: Cost
Digital Payment Technologies — Response to the City of Fort Lauderdale
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City of Fort Lauderdale
City of Fort Lauderdale
. FL -
Print date; 11dan•10 f
Same Same
Description
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i mw station Hardware end Software
SOW LUKE Payatation (Cold Rolled elect), IndudIng:
$ 16,866:00
$
8,73SAO
16
$
ib7,Z81.20
Intruded
2
eivaBdator(1000notes)
Intruded
Included
Included
Included
18
18
Included
3
4
Coin Amptor(adCanister)
Dual Card Reader (Meg Sbipe/Embeddad Chip)
Included
Included
18
Included
Included
6
Paystetion Menae
Intruded
included
Included
Included
18
18
Included
6
7
OSM Madam
War Panel 20 Watt wireless Compatible
_ _T, ;,_included
'
,T
Included
. ; la .�
�_._........
'
included
_.__.____. _._Include_
' 167,281.20
_•.,,_
$
.. _ 0;739A0
Subtotal farPaystatlan
.
$
-- yrice Mr, Spin LUKE
..5,.. >.�_...
:' ..:_.
g...
..._. .,:.__._.J__..: . :_8MM -A4
8
120VAC LUKE Paystaron(Gold Rolled Steel), inctuding:
$ 14,853.00
8
8,168.15
Included
14
14
$
114,36830
Included
0
Bill Vetideter(1000 notes)
Induced
intruded
Included
14
Intruded
10
11
Coin A=prtdr(WICanister)
Dual Card Reader (Meg SllpeAl- bodded Chip)
Inducted
Included
14
Included
included
12
PaystatlonLicense
Included
Included
Included
Included
14
14
included
13
GSM Wdem
Included
ctuded
14
Included,
.....__- ._,...........
14
AC Power
._.,.... _. _.-.-
Subtotal forpayotagon
.... _._.._i4i
�,$r.
.. _ _
�.B,Y$8,46
_
�.,�
_,.
$ '
� � � � X114,988.10:
.O mmon Software and Hardware
S 256.00
$
250.0D
1
vIIj not be delivered (Already Purchased)
16
18
LUKE Mobile Key and"oftMro
LUKE SGSS Software - Advanced -She License
$ 11000.00
$
1.000.00
1
iii not be delivered (Already purchased)
be degvered(Mordy Purchased)
17
Credit Card Setup
$ 1,000 .00
25.00
S
$
1,000,00
13.75
1
4
Vill not
$ $6.00
18
S)dormd Keys (sat oftwo)
$
$ 33.00
$
16115
4
$
72.00
19
Collection Key (Canlstor Removah
10.00
$
5.60
4
$
22.00
20
Collection Key (CanlsterAccess)
$ 10.00
$
5.50
4
VIE not be delivered {Already Purchased)
21
Collection Key (8-111 Removed}
$ 10.00
$
5160
4
Nis not be Winner! Nraady Purchased)
22
Collection Key(BlgAcceas)
S 270.00
$
200.00
92
$
6,400.00
23
Shipping
se"Icea
$ 600.00
$
500.00
32
$
18,000.00
24
25
Insle2ation
1 at year Warranty and Tier support
$ $00.00
$
$00.00
32
$
16,000.00
24,000.00
26
Additional Wended l year erarramy(for Yost 2)
$ 7$0.04
250.00
$
$
760,00
250.00
32
32
$
S
8,000100
27
Additional EKtanded I year Tier mr4he support (for Year 2)
S
2,00D.00
$
2,OOD,D9
26
Training (First Day)
$ 2,000.00
S 500.00
$
$
60040
-i
2
$
t,000.09
29
Training (Additional Day)
' CORM11 nE #has
$ 600.00
$
330.00
32
S
10,660.00
30
31
Spare, Core Canister
S pare, Sal Stacker, U , LUKE, 1000 Note
$ $00.00
$
166.00
32
$
6,280.00
32
EMS pri in9
Reporting (per Pay Sidon per ma"
$ $0.00
$
30.00
Calculated Monthly
Catculated Monthly
33
Reel -Time Credit Card (par Pay Station per month)
Included
Included
Included
included
Calculated monthly
34
Monitoring and AlanNng(per Pay Station per momh)
- -- - - _ TQTAL.Pftcing
TOverail'Per9olar:Untt'pric6
~.
-
`�'
- ..: --
$,..
- - 35A >W38.90
gT,53t,81,
Overall Per'AC'UnitPrlce
36
Stainless Steel Cabtnetaml pedestal Upgrade
$ 3:140.00
$
03268
al- ;.: Disc¢uit;SiPuctut... ? ?': '
Ciitngtativ Niiiligerot:ynitS';' %i;i:
''.`'0/n'D'IS4(ll(ht:r" ';:'
EMS:Char,
'0,58:'
.�,..
.;.;b<`•:
"' `:.,
Proposed Clty DEsrount
�
,.....__.:`9n0.kj -,...
:,5(F:;.' °,
'..�;:;:•-
'30'.00..
Request for Proposal for Multi-Space Parking Meters
ii
i
Tab 16: Nan - Collusion Statemerit
Digital Payment Technologies— Response to the City of Fort Lauderdale 30
PROPOSAL RESPONSE PAGES - PART 11
TECHNICAL PROPOSAL
RFP NO. 604-10412 OPENS 01/18/10
PROPOSAL RESPONSE PAGES - PART III
NON- COLLUSION. STATEMENT
By signing this offer, the vendor /contractor certifies that this offer is made independently and f ree from collusion.
Vendor shall disclose below any City of Fort Lauderdale, FL officer or employee, or any relative of any such officer or
employee who is an officer or director of, or has a material'interest in, the vendor's business, who is in a position
to influence this procurement
Any City of Fort Lauderdale, FL officer or employee who has any input into the writing of specifications or
requirements, solicitation of offers, decision to award, evaluation of offers, or any other activity pertinent to this
procurement is presumed, for purposes hereof, to be in a position to influence this procurement.
For purposes hereof, a person has a material interest if they directly or indirectly own more than 5 percent of the
total assets or capital stock of any business entity, or if they otherwise stand to personally gain if the contract is
awarded to this vendor.
3.3. City employees may not contract with the City through any corporation or business entity in which they or
their immediate family members hold a controlling financial interest (e.g. ownership of five (5) percent or
more).
3.4. Immediate family members (spouse, parents and children) are also prohibited from contracting with the
City subject to the same general rules.
Fat lure of a vendor to disclose any relationship described herein shall be reason for debarment in
accordance with this provisions of the City Proburemerit Code.
NAME
RELATIONSHIPS
In the event the vendor does not Indicate any names, the City shall interpret this to mean that the vendor
:i
has indicated that no such 'relationships exist. .
3
r �
Reyuestfor Proposal lot MUINSpaas Parking Meters
'lab 17' Proposal.Signature Page
Digital Payment Technologies — Response to the City of Port Lauderdale 31
PROPOSAL RESPONSE PAGES - PART IV - BIDIPROPOSAL SIGNATURE PAGE
1 How to subrM bidsfproposals: it is preferred that bids /proposats be submitted electronically at www.bldsync.com;
unless otherwise stated in the bid packet, if mailing a hard copy, It will be the sole responsibility of the Bidder to ensure
that the bid reaches the City of Fort Lauderdale, City Hall, Procurement Department, Suite 619, 100 N. Andrews Avenue,
Fort Lauderdale, FL 33301, prior to the bid opening date and time listed. Bids /proposals submitted by fax or email will
NOT be accepted. Please refer to Part VII for specific instructions for this RFP.
. E
i
The below signed hereby agrees to fumish the following article(s) or services at the price(s) and terms stated subject to all
Instructions, conditions, specifications addenda, legal advertisement, and conditions contained in the bid. I have read all
attachments Including the specifications and fully understand what,ls required. By submitting this signed proposal i will
accept a contract if approved by the CITY and such acceptance covers all terms, conditions, and specifications of this
bid /proposal.
Please Note:. If responding to this solicifation'through BidSyno, the electronic version of the bid response will prevail,
unless a paper version is clearly marked bar the bidder in some manner to indicate that it will supplant the electronic
version. _ 101 r`^ z11-/
Submitted
Name (printed) e? 7 Titie:
Company: (Legal Registration) DMI n• IRYM r % �✓ °i °��e 1
Address. 336 41,40 s�i� y Grc�K k'i ✓�
City sen Y St8Y Stte: p VSC. 6G6
Telephone No. _ .644.6 88 - &47 FAX No. 604
E -MAIL: /Hike morokhovrcA fir. 1; i 'ht4ew/r ti co.»
Delivery: Calendar days after receipt of Purchase Order (section 1.02 of General Conditions): 6Q
Payment Terms (section 1.03): 0as7ys Total Bid Discount (section 1.04):_Zag Es✓L°crgc —z.
Does your firm qualify for MBE or WBE status (section 1.08): MBE_,,, WBE
ADDENDUM ACKNOWLEDGEMENT - Proposer acknowledges that the following addenda have been received and are
Included in the proposal:
Addendum No. Date Issued
rswWs !d 00"7704$
PfrK�e�i/y G9 A 5A".Pr -e
VARIANCES: State any vanalons to specifications, terms and conditions in the space provided below or reference in the
space provided below all variances contained on other pages of bid, attachments or bid pages. No variations or
exceptions by the Proposer will be deemed to be part of the bid submitted unless such variation or exception is listed and
contained within the bid documents and referenced In the space provided below. if no statement is contained In the below
soaca, it Is hereby implied that your bid /proposal complies with the full scope of this solicitation. HAVE YOU STATED
Variances:
� 'reS %A, 0e se-s
revised 6 -3-08
PROPOSAL PAGES - PART V
SPECIFICATION kEQUIREM,ENTS COMPLIANCE
Compiles With
Spebtfication Requirements
' A. GENERAL
1. Respondent shall use a lacel distributkr to provide support for initial
installation, training, parts and warranty service. "Local" is defined as
close enough to the City of Fort Lauderdale to provide twenty -four
(24) hour responses to software and hardware requests. Travel shall
be at no cost to the City. Y 4f N --
2. Machines must remain fully functional in abnormal street conditions
like excessive heat (Iritemal Operating Temperature of 0 "F to 140
°F), humidity, rain, hail, grime, vibrations, saltwater spray, etc. Y
3. All machines shall be constricted with new and unused, rugged
materials and meet "Year 2008" compliance requirements. Y N ,_,_-
4. Respondent explain preferably in a Visio Diagram, how its computer network processes the flow of
magnetic stripe and microprocessor type smart card information from the pay stations to and from the
bank or electronic financial transaction atrthprization network.
DPT uses two methods to process credit card data: batch (offline) and real -time (online).
. 5.
6.
Real -time (online) processing
Batch (oMIne) processing
Respondent must be prepared to agree to a 90 day trial period with
at least four (4) fully functional meters to be tested in at least two (2)
different locations in the City before the remainder of the meters are
scheduled for installation. Y N _
Respondent describe, in detail, all of the equipment you propose to use.
OPT Is proposing the LUKE pay station for the City's on- street application. Details on the equipment and
software include.,
Hardware end Software Components
The OPT solution and its options consist of four hardwaretsoftware components:
i
j The LUKE Pay Station
i The LUKE pay station It raising the bar for parking revenue management equipment in terms of user
friendiihess, technology sophistication and flexibility, and overall appearance.
! I
LUKE's unique appearance is designed specifically for multi -space on- street parking meter use, but It can also
be used in off - street locations. The theme for the mechanical design is "r'etro- inspired, contemporary." The
result is a look.which is instantly recognizable as parking related, but with all the capabilities required for
modern, on- street parking including a full numeric keypad and a standard full color 640 x 480 resolution
screen. The LUKE pay station also includes capabilities such as Pay -by -Space and Pay- and -D €splay operations, a
very flexible rate configuration capability, networked operations through multiple communication options and
ease of use for both parkers and operators.
LUKE is delivering on the promise to solve the growing challenges in municipal parking.
More details on the LUKE pay station can,be found within the RFP technical responses and within Appendix
A -LUKE Brochure.
BOS$ Software
BOSS is a Windows -based software program that resides on a desktop or laptop in the management offices of
the LUKE operator. The BOSS interface allows operators to configure all operating aspects of their LUKE pay
stations and to retain and query the LUKE transaction database through the reporting capability of the
software.
More information about the capabilities of the BOSS software can be found in the technical responses and
within Appendix B — BOSS.
BOSS Data Key
The BOSS Data Key serves as the manual communication conduit between the BOSS software residing at the
main office computer and each LUKE pay station. The BOSS software and Data Key contain 2048 -bit RSA
encryption that enables manual updates and retrieval of information from each LUKE pay station. Data
exchange is a simple process of clicking a button to transfer information to the BOSS Data Key and then
inserting the key into the LUKE pay station to upload the information. The LCD display on the LUKE pay
station then provides password - protected access to all features available with the BOSS Data Key. Remote
configuration data transfer is accomplished using 128- b1tSSL encryption.
EMS
EMS is a real -time remote management system engineered specifically for the parking industry. The EMS
Server is remotely hosted at a co- location facility in Vancouver, B.C., with DPT acting as an ASP, however, the
City may wish to consider a locally hosted service as well,
Communication to the EMS network can be done either wireless via 802.11 b!g (W€ -F €), GSM /GPRS (cell
phone network) or hard wired using Ethernet. This sets the standard for reliability, data integrity and
operational capabilities that no other existing solutions can match. EMS and the DPT pay stations also work
with the latest technologies in metro Wi -Fi technology as demonstrated by our successful deployments in
Houston, TX, Redwood City, CA, and Brookline, MA, where all pay stations are networked over either a
Tropes Networks or Strix Systems Wi -F€ network.
Specific EMS features and benefits include:
Real -time non -cash transaction processing
i • Real -time reporting
• Remote configuration
Proactive monitoring and alarming
• Configuring coupons numbers
More information about the capabilities of EMS can be found in the technical responses and within Appendix
C: EMS Brochure
i 7. Respondent also describe in detail your plan for pay station auditing and reconciliation procedures
that track electronic revenues from the pay station to the financial clearinghouse. The clearinghouse
system must. conform to International Standards Organization (ISO) standards for authorization
messages: The ISO standards, as amended from time to time, are deemed as being incorporated by
reference herein. All electronic processing must utilize an SSL gateway, provide at .6 minimum 128
data encryption, and conform to all Visa and MasterCard requirements.
For the processing of credit card transactions, LUKE currently supports the following credit card processors:
o Alliance Data Systems
+ First Data EFSNet
• First Data Nashville (in February 2010)
• First Horizon
• Payment Processing Inc. (PPI) — formerly Paradata
+ Paymentech
Additional processors may be supported through the Authorize.Net gateway. These processors Include:
+ Paymentech
• East Processing Platform
First Data Nashville (Envoy)
• First Data Omaha
• First Data EFSNet
+ First National Merchant Solutions (SPC)
Global Payments (NDC)
• Nova
e Pay by Touch Payment Solutions
• R8S Lynk
• Vital
Software charges associated with credit card processing include the EMS fees included in our proposal as well
as the.transaction fees associated with the credit card merchant selected. These fees will vary by processor,
but typically average five cents to seven cents per transaction for real -time processing applications.
For businesses needing to accept card payments from clients, card processors such as First Data offer a.
"single point of contact" for Visa, MasterCard, American Express, Interac direct payment and ail Point of Sale
solutions— from in -store to mobile wireless to e- commerce.
Reconciliation of transactions will be relatively easy as all transactions will be processed directly into their
bank account without any bad cards. The client will then have full access to pay station data in order to do the
reconciliation themselves or outsource that reconciliation to a third- party.
Credit card information at each LUKE pay station and on the ROSS software is stored with 2048 -blt RSA
encryption, communicated with 128 -bit SSL encryption and is operator configurable to have only the first two
and last four numbers stored.
8. The vendor must have a toll free support number for troubleshooting
both software and hardware including a contact number for after
hours troubleshooting). Y I If
i 9. Any software and hardware backups needed shall be available
Within twenty -four (24) hours. Y N
10. Frir newly installed units, the City of Fort Lauderdale Parking and
Fleet, Services Department reserves the right to install the base and
the local distributor will supply a fully operational pay - station at the
City of Fort Lauderdale Parking and Fleet Services selected location.
City,of Fort Lauderdale Parking Services will take possession of new
units at the point of installation. Y N
11. Machines must have the capability of being converted to pay -
by- space. Describe time frame and any costs to the City.
Y
There are no costs associated with or extra time required to convert a
pay station to Pay -by -Space mode. The LUKE can function in either Pay-
by-Space or Pay- and - Display modes. Switching from one mode to.the next
can be effortlessly enabled with a simple mouse -click in BOSS. In addition,
the modes can coexist on the same machines at the same time.
B. BASIC SYSTEM REQUIREMENT
1. Systems must be capable of functioning as a single unit or operate in
a networked environment with the application and database installed Y
on a server and controlled using back office software.
2. The software shall facilitate the management of communications,
rates, maintenance, collections and audit functions, which can be
communicated to the meters, remotely, using a back office
computer.
3. Machines must be able to run. off solar with standard locally procured
batteries.
Y N�
3a. What type of batteries aea required for yourproduct?
The pay station is powered by 1 x 12V 35Ah sealed gel -cell
battery that can be trickle charged using an AC powered charger
or a 20 -watt solar power panel. If greater capacity is required, an
additional 12V 35Ah battery can be connected with the main
battery
4. Vendor should specify Machines minimum frar}sactions on back-up power, without error.
LUKE will perform 80 transactions a day for s 14 days on backup alone when sleep timers are enabled. On-
sweet daily transactions are typically lower, thereby enabling operations beyond one week. Each pay station is
continually doing self - diagnostics on the pay station operation. If problems occur, proactive alarm notifications
are sent to individuals assigned by the City to receive these notifications and each of these alarm notifications
has a date and time stamp. One of the alarms triggered that is sent to pagers, mobile phones and a -mails is
Battery Voltage Low.
5. During power outages, all maChinss will operate in a stand -alone
capacity and store accumulated data in memory. Y N._
All information is retained in 256 MB of non - Volatile memory in the event
of a main power loss.
6. A separate backup battery must be supplied to sustain the block,
Calendar, audit information and RAM in the event of a main backup Y N
' system failure or during battery replacement.
7. Machines shalt have optional language capable of being
programmed at the machines. Y
The language options displayed on the pay station are programmed in
advance in BOSS. The standard menu screens can display up to four
languages at any time. English, French, Spanish, German, and Vietnamese
character sets as well as simplified Chinese are currently available for all
prompts.
B. The Respondent shall explain in detail the ability of pay- by>space meters to provide Information on
paid andlor unpaid parking spaces in pay -by -space lots by obtaining a listing from the meter, a web-
based program or other options that are compatible with current devices used for parking
enforcement.
Upon the enforcement officer prompting the pay station, LUKE will print a report showing either VALID or
EXPIRED spaces for any range of spaces that is requested regardlew of the payment method. It will show all
the spaces. currently expired or going to expire. Staff reports can also be obtained from the Web -based EMS if
the pay station is online.
If the pay station is not capable of communicating, it will inform the officer that only a local report is available.
This information will enable the enforcement officer to avoid issuing citations until communications are
restored.
DPT Web Services, incorporated into EMS, allows for third -party technology integration, such as a handheld
enforcement device, to pull space expiry times from the EMS in real -time and so improve quality of citations
and efficiency of enforcement operations. DPT is currently integrated with Complus Data Innovations,
Duncan Solutions, ParkTrak, and T2 Systems to provide this service.
9. Machines shall display specific 'out of order' conditions and should
operate with the malfunctioning status, until serviced. Y
LUKE wilt display specific messages to indicate faults in different parts of
the system. For example, if the bftf stacker is malfunctioning the pay
station vrill alert the parker of the condition and request them to -a'se an
alternative payment method.
10. Machines-shall-Have the ability to allow credit card transdotions when
communication is offifne. While communication capability is offline
the machines will store all credit card information and process the
transactlons immediately after communication has been restored.
In the event that the communication network is unexpectedly disrupted,
LUKE will store the transaction and then automatically forward it for
processing when communication is re- established. Data may be manually
downloaded from the pay station in the event of a lengthy communications
failure.
C. CUSTOMEROPERAT.ION
1.. The, pay stat +ons must operate, with cofris, bills, pre dit/debitlsmart
cards and pay -by -phone technology in a .manner that allows Y u N
customers to follow simple printed, digital andlor verbal instructions
to complete the transaction quickly:
j 2. Instructions should tell the customer what to do first, and then lead
them through the transaction In approximately 45 seconds. The last Y
mandatory instruction for the pay -and- display machine shall be to
advise the customer to display the receipt on the vehicle dashboard.
Easy to read instructions and graphics are located directly below the LCD
panel. These instructions can be customized to meet any of the City's
specific requirements. The instructions on the LCD screen are also
extremely easy to follow.
2a. Approx. how many seconds does your product take to perform
this feature?
j The speck time taken to complete a transaction depends on the
complexity and dependency of external sources (as in real-time card
processing). A very simple cash transaction can take as little as 20 seconds.
3. Explain the capability of the pay station to accept a "PIN" number
when using a "Debit" or "Credit" card, and if there is an additional
configuration cost for this option, what that cost would be.
Checking account debit cards accepted will be only non - PIN -based cards
Issued by Visa that do not provide credit capability. At this time,
introduction of PIN based cards is cost- prohlbtted.
D. CURRENCY ACCEPTED
1. Machmes accept US currency in denominations of $1, $2, $5, $10, &
$20 bills, nickels, dimes, quarters, "SBK and "Gold" dollar coins,
magnetic striped credit cards with and without embedded Smart
Card chips and the City of Port Lauderdale Parking Services resident
beach card. Respondents are responsible to ensure system
compatibility with current single application EMV chip parking card.
All machines must be capable of upgrades* with US currency
modifications.
LUKE supports all of the currencies listed above as well as the major
credit cards available— Visa, MasterCard, American Express, Discover, and
Diners Club,
In terms of currency upgrades, when new bills are issued, upgrades to the
bill acceptor may be made in the field using a flash memory stick. When
nd comsafe° med, upgrades to the coin acceptor must be made at tine
factory at the City s expense (
At this time, LUKE does not support the Cirfs Resident Beach Card. DPT
can provide an alternate card with the same functionality, but DPT believes
it will be very difficult to work with Parkeon to support the Parkeon card.
Although technically the equipment can support it, it will require a lot of
proprietary information from Parkeon. As DPT is a direct competitor to
Parkeon, DPT feels it cannot commit to supporting the card as DPT has
no control over Parkeon's assistance In this endeavor.
LUKE has the ability to work with custom cards as an alternative to the
City's Parking Services resident beach card, providing exactly the same
thottionatity.
LUKE can also work with generic ID custom cards where the card number
is included in the card's Track 2 data. With generic ID cards, packers can
get a parking receipt for a single pre - established rate. This enables packers
to get parking without paying cash at the machine.
For smart cards, the pay station currently supports the Bull Scot 5 and
Atmel smart cards by POM as well as the City Card smart card from
MW
No
PARTIALLY COMPLIANT
Parcxmart. The POM card may be used at the pay station and purchase
values are then deducted from it The pay station can also be used as a
smart card reload station for the POM smart cards.
E. HOUSING AND PEDESTAL
9. Respondents shall state the specifications of the pedestals and housings, specifically including, metal
thickness, height, width and depth in.inche$ and the weight In pounds of machines (with and without
pedestals), tensile strength and gauge of metal. Respondents must provide a description of their
product housing, Including materials and thickness, and how the design secures the unit against
attempted theft.
The cabinet is made of 12 gauge cold rolled steel or stainless steel. The LUKE dimensions are as follows:
• 63.5" high (85.5" when height of solar panel is included)
« 14.5" wide
« I b" deep
• 165 Ibs top cabinet, pedestal, and all components installed (including battery but excluding solar panel);
IS Ibs fully loaded with solar panel
• 75' ibs top cabinet only
There is a single key access to the main LUKE door that is covered and not exposed externally. This lock
controls six locking points in the access door that connect the door to the main body of the cabinet. There Is
a second door located in the pedestal that also has a covered lock. This door provides access to the battery
and coin bag. The coin bag itself has a completely separate lock. An optional metal coin canister is also
available. It is securely mounted in the upper cabinet. Both coin collection devices have separate locking
mechanisms that secure them in the cabinet to prevent maintenance personnel from accessing any of the
money stored within them.
For the main cabinet and pedestal door, LUKE uses the Mul -T -Lock high security cylinder locks that have a
unique telescopic pin tumbler mechanism with Internal and external pins. This design, together with the lock's
patented plug, delivers anti - drilling and anti -pick resistance. In addition, each lock's three -in -one cylinder
design enables the simple changing of your lock and key combinations.
The cabinet is mounted to the sidewalk or concrete using 5 /8" bolts that are not exposed to the exterior of
the cabinet and can only be accessed through the locked pedestal door.
Under a stand -alone operation, LUKE is equipped with a 125dBa siren that will activate based on the pay
station sensing shock or Vibration. Using DPT's Internet EMS system, notification of these alarms will be sent
in real -time to e-mail, cell- phones or pagers for immediate response by the appropriate authority:
2. The Respondent shall provide all results of tests that have been performed to determine the durability
of the cabinet; pedestal and any applicable finishes.
PARTIALLY COMPLIANT
DPT is currently evaluating tests conducted on the LUKE pay station 'to determine durability. Results of these
tests and any resulting recommendations can be made avai able to the City upon request.
i 3. Provide Installation drawings and specifications.
COMPLIANT
The LUKE Installation Guide can be provided to the City upon awarding of the contract
4. Describe how locks can be Integrated into each unit in the cash box access doors and provide your
separate price for this item lithe City chooses to utilize this feature (for informational purposes only).
COMPLIANT
The coin bag, optional metal coin canister, and bill acceptor are all secured by separate locks. The coin
bagloptional cojn canister and bill stacker storing the money are secured by a double locking mechanism that
includes a key that is used to remove the baglooin canister and stacker from inside the pay station and
separate keys to open the cash storage devices. Maintenance personnel without keys cannot remove the coin
baglcoin canister or bill stacker.
5. Describe how cash collections will be performed showing collection and mechanical access as
separate areas and functions.
PARTIALLY COMPLIANT
While the coin bag/coin canister and bill acceptor are in the maintenance areas, maintenance personnel are
prohibited from accessing the collection devices through a dual lock mechanism. The coin bag, housed in the
LUKE pedestal and optional metal coin canister and bill acceptor, housed in the LUKE cabinet are secured by
separate locks. The coin bag/optional coin canister and bill stacker storing the money are secured by a double
locking mechanism that includes a key that is used to remove the bag/coin canister and stacker from inside
the pay station and separate keys to open the cash storage devices. Maintenance personnel without keys
cannot remove the coin bag(coin canister or bill stacker.
6. Confirm that the meters will meet the following environmental
standards: Y --
1. Stainless Steel case
2. Sealed to prevent internal moisture (as an option)
& Silicone gaskets, If applicable, for solar panels Zinc Primed pay stations are
4. All exposed and internal parts anti - corrosive proposed).
5. Protective covering around exposed openings.
7. Confirm that the entire meter mechanism shall be enclosed in a
stainless steel, durable, weather resistant, housing constructed of Y
corrosion resistant non - brittle metal of such thickness as to resist
tampering, graffiti or abuse.
8. Paint should be seal coated, high quality and weather resistant, and
provide a tough, scratch- resistant and easily cleaned surface. Unit Y
must also have a double zinc primer. Provide description of products
to be used by Parking Services personnel for preventive PARTIALLY COMPLIANT
maintenance for corrosion of housing units, and mounting anchors
and bolts:
Although LUKE is currently not coated with a double zinc primer, DPT Is
currently evaluating zinc metalizing gaivantc protection as a way of further
protecting the pay station against corrosive elements.
The LUKE cabinet is designed to be weather - resistant under all types of
weather conditions and have performed well on Las Olas Blvd for the past
3 years. LUKE has a.powder coat finish that is resistant to scratches and
chips. Graffiti can be removed from the surface with readily available
solvents, which do not impact the pay station's exterior finish.
Preventive maintenance procedures are outlined in detail in our LUKE
Maintenance Guide, which can be provided to the City upon awarding of
the contract.
9.
10.
Machine apertures such as, but not limited to, the coin return, receipt
dispenser and card reader must be designed andfor shielded to Y
discourage vandalism, insertion of foreign material or other efforts to
deliberately jam the unit.
All payment options hardware is flush - mounted to the pay station to
discourage vandalism, in terms of preventing insertion of foreign materials,
complete preventnn is impossible. This is because pay station users need
to have uninhibited access to payment devices such as the credit card
reader. However, DPT has introduced new mechanical features that
Include a coin slot bezel that w48 limit the ability to insert foreign materials
Into the coin slot.
Aperture design should prevent damage 'from the irisertlon ,of any
type of commercially available pyrotechnic device. Y
11. Machines shall not allow any tampering with its internal functions, to
prevent any time to be given in any manner, other than the insertion Y y
of a valid coin or card.
Physical and data security are key aspects of LUKE's design. For physical
security, the main access door to the LUKE has a single key access that is
covered and not exposed externally. This lock controls six locking points
in the access door that connect the door to the main body of the cabinet,
There is a second door located in the pedestal that atsr has a covered
lock. This door provides access to the battery and coin bag. The coin bag
itself has a completely separate lock,
An optional metal coin canister is also available. It is securely mounted in
the upper cabinet. Both coin collection devices have separate locking
mechanisms that secure them in the cabinet to prevent maintenance
personnel from accessingany of the money stored within them. ,
For the main cabinet and pedestal door, LUKE uses the Mui -T Lock high
security cylinder locks that have a unique telescopic pin tumbler
mechanism with internal and external pins. This design, together with the
lock's patented plug, delivers and - drilling and anti -pick resistance. in
addition, each lock's three -in -one cylinder design enables the simple
changing of your lock and key combinations.
The data stored on LUKE is also highly secure with all information at each
LUKE pay station being stored with 2048 -bit RSA encryption and
communicated to EMS using 128 -bit SSL encryption. Access to system data
I is also password- protected both at the pay station and the central office
computer.
12.. When installed, Meters shall meet applicable ADA requirements. All
coin and card aperture locations must be compatible with Americans Y
with Disabilities Act (ADA) requirements - the centerline of controls\ j
shalt tie io more than 42 inches (1.,065 mm) above the pedestrian ,-
,i
access route.
13., Internal humidity should be controlled utilizing a fan or otherproven
means. Y
N-
i
i
1
i
i
14.
13a. What means does your product provide for internal humidity?
LUKE has been extensively tested and is operational is High Humidity
environments, including Las Olas Blvd, Additional humidity mitigation is
not generally required.
The Housing shall have a door alarm sensor set to activate when the
front door. is opened 118° or more. Y N_
15. Housing includes high security multi -point looking bar, Housing locks
shall be high security locks keyed with a proprietary combination
developed exclusively for City of Fort Lauderdale Parking & Fleet
Services. All locks shall be high security locks with anti -drill
protection.
For the main cabinet and pedestal door, LUKE uses the Mul- T-Lock high
security cylinder locks that have a unique telescopic pin tumbler
mechanism with internal and external pins. This design, together with the
lock's patented plug, delivers anti- drilling and anti -pick resistance. In
addition, each lock's three -in -one cylinder design enables the simple
changing of your lock and key combinations, For example, DFT will,
provide the City with a specified number of green and yellow keys. The
City will use the green key to open the pay station. Should a green key go
missing, the City opens the pay station with the yellow key thus rendering
the green key obsolete. Similarly, once a red key is used, the yellow key
becomes obsolete. This enables the City to "re -key" the locks quickly and
Y
efficiently twice.
16. Machine housing should have. separate, compartments for
maintenance and collections. Separate: keys shall be available to
Y
prevent maintenance personnel from accessing the collection area
and vice versa,
PARTIALLY COMPLIANT
While the coin bagfooin canister and bill acceptor are in the maintenance
areas, maintenance personnel are prohibited from accessing the collection
devices through a dual lock mechanism. The coin bag, housed in the LUKE
pedestal and optional metal coin canister.and bill acceptor, housed in the
LUKE cabinet are secured by separate locks. The coin bagloptional coin
canister and bill stacker storing the money are secured by a double locking
mechanism that includes a key that Is used to remove the bag/coin canister
and stacker from inside the pay station and separate keys to open the cash
storage devices. Maintenance personnel without keys cannot remove. the
coin baglcoin canister or bill stacker.
17. There shall be no access to the money in the cash box when the
upper or lower housing is opened for maintenance or collection.
Y
While the coin baglcoin canister and bill acceptor are in the maintenance
areas, maintenance personnel are prohibited from massing the collection
devices through a dual lock mechanism. The coin liag, housed in the LUKE
pedestal and optional metal coin canister and "bill acceptor, housed in the
LUKE cabinet are secured by separate locks. The coin bagloptional coin
canister and bill stacker storing the money are secured by a double locking
mechanism that includes a key that Is used to remove the bagJcoin canister
and stacker, from inside the pay station and separate keys to open the cash
storage devices. Maintenance personnel without keys cannot remove the
coin bag/coin canister or bill stacker.
18. The vendor shall supply two (2) bill boxes and (2) coin boxes per Y N —
unit. --
19. The vendor will supply two (2) sets of access keys for each meter.
Y N_ _
F. REVENUE COLLECTION CANISTER$
The following seourify measures, although not limited to, shall be included with each bill or coin box.
1. The collection boxes shall have a security locked keyed system
separate from the Machine's other compartments. Y
While the coin bag/coin canister and bill acceptor are in the maintenance
PARTIALLY COMPLIANT
areas, maintenance personnel are prohibited from accessing the collection
devices through a dual lock mechanism. The coin bag, housed in the LUKE
pedestal and optional metal coin canister and bill acceptor, housed in the
LUKE cabinet are secured by separate locks, The coin bag/optional coin
canister and bill stacker storing the money are secured 'by a double locking
mechanism that includes a key that is used to remove the bag/coin canister
and stacker from. inside the pay station and separate keys to open the cash
storage devices. Maintenance personnel without keys cannot remove the
coin bag /coin canister or bill stacker.
2. The bill boxes shall be protected by a locking system only allowing
access to the bills with the correct key.
Y N —
3. The coin boxes shall be protected by.a looking system only allowing
Y N
abbess to the coins with the correct key.
-----
4. The collection boxes shall have a handle for easy handling.
Collection boxes shall be strong, ilghtdreight and manageable.
Y
5. A closed coin path shall direct coins to .drop into a locked coin box.
Y N_
6. The collector shall not have access to the coins in the coin box
during the collection process. Y N — —
7. The collector shall not have access to the bills in the bi {I 'box during
Y N
the collection process. —
,l
8. Coin box should hold a mininium of $600 worth of U.S. coins. Y ,f
The coin bag currently supports approximately• 1,200 coins while the
optional metal coin canister supports up to 1,800 coins.
9. The bill boxes should have a maximum capacity of at least 1,000
bills. Y N_
10. Sill boxes must mechanically stack notes when accepted.
11. The removal of the bill stacker shall trigger the recording of an audit
report specific to the bill collection.
Audit reports are manually generated at the pay station when cash is
! collected. These reports are then automatically communicated to EMS for
ongoing online access.
Y f N„J
Im
12. Give description of available colors and materials used, including Materials Safety Data Sheet
(MSDS).
The default colors for the LUKE are light gray on wrinkle bronze (dark gray). A wide range of custom colors
is also available upon request. DPT can provide LUKE in almost any color the City may select or will find an
alternate color that provides a close match. Please note that custom colors can impact lead times for orders,
depending on the colors selected.
For a copy of the Material Safety Data Sheet, please refer to Appendix D — Powder Coating Material
Safety Data Sheet.
12. Resistance to corrosion.
Y N�
G.
COMPLIANT
�Vfth its full color 640 x 480 resolution screen, LUKE's screen instructions are bright and easy to read in various
lighting conditions and view angles. The software also features time of day controls to automatically switch from a blue
text/white background mode, which Is easier to read in bright lighting conditions, to a white texdblue background
mode, which is easier to read in low light conditions. The steep timer can. be enabled in BOSS to determine the
duration of the pay station's LCD screen to stay on with full power. The LCD screen also has backlit capabilitlesso_
determine when the backlight is activated to save energy.
General introductory and closing graphics for the LCD screen may be programmed into BOSS and communicated to
the pay station. The introductory screen may be used to provide messages to assist the public with using the pay
station. The City can program how long an introductory graphic appears and whether an'Exit Intro Screen On Key
Press operation should be enabled so that the parker can quickly get to the rate selection screen. The introductory
s graphic may be changed at any time by the City as the graphic is a simple .BMP file loaded onto the pay station.
j .2. Respondents explain language choices available for display; must include but not limited to English,
Spanish and French, and how language(s) are selected.
COMPLIANT
The language options displayed on the pay station are programmed in advance in BOSS. The standard menu screens
can display up to faun languages at any time. English, French, Spanish, German, and Vietnamese character sets as well as
simplified Chinese are currently available for all prompts. Additional language character sets will require software
development which Can be considered if DPT is awarded the contract. For the five language sets currently available,
when the parker goes to make a transaction, LUKE will have a list of languages from which they can choose. After that,
all of the system prompts will be in that language. The City may also have tickets printed in Spanish or French
when these language choices are selected.
,;
3. pay station displays shall be backlit.
Y N
4. The unit must have a LED screen with high - resolution display; which
is easy to read in various lighting conditions including bright sunlight. Y
With its full color 640 x 480 resolution screen, LUKE's screen instructions
are bright and easy to read in various lighting conditions and view angles.
The software also features time of day controls to automatically switch
from a blue textlwhite background mode, which is easier to read in bright
lighting conditions, to a white text/blue background mode; which is easier
to read in low light conditions.
5. The screen must be protected by a security cover, vandal resistant,
weather proof and corrosion resistant. Y
6. The screen should be modular and easily unplugged and replaced Y
with basic tools for easy services.
7. The display should be able to accommodate custom messages,
which cart_be.programmed and transmitted to the-meter-remotely - - - - -V - -
using back office software.
The introductory and closing pay station display messages can
accommodate client specific messages. The introductory message can
accommodate optional photos, graphics, and flexible screen formatting.
Almost all prompts on the pay station can be customized using the BOSS
software and updated remotely using EMS.
8. Messages should be updateabie through the supplied back office
software and downloadable to individual or multiple units via two -way Y
communication.
•i
Almost all prompts on the pay station can be customized using the BOSS
software and updated remotely using EMS.
I
9• Machine display should include time of day, increments of payment,
i amount entered and time purchased and an indication the time of Y N
day when the amount of time paid for will expire.
H. ELECTRICAL AND ELECTRONIC COMPONENTS
f. The sub- assemblies of the meters shall be modular in construction
to provide easy servicing through onsite plug-in replacement of Y N
parts.
21 Respondents shall explain how unit components are protected from moisture, dust, lightning,
saltwater, adverse weather, and other factors that might cause an operational failure of a component
or the Machine,
All Internal components are stored within the LUKE cabinet and pedestal. LUKE has been designed with an
internal rain guard and weather stripping to seal against moisture and dust.
To protect against lightning, proper grounding at the grounding terminal is recommended. Correct grounding
is enabled by connecting.a ground cable to the electrical box or an earth ground. Proper grounding
techniques are covered in our LUKE Installation Guide and will be performed by the local distributor chosen for
Implementation. Additional protection for AC implementations will be provided by installing electrical outlets
With surge suppressor specifications.
The controller box has 256 MB of non-volatile flash memory and 128 MB of SDRAM volatile memory.
3. All assemblies shall be electronically grounded and compliant with
local. codes for electricallelectronic equipment. Y
LUKE is designed to meet ULICSA requirements.
Proper grounding techniques are covered in our LUKE Installation Guide,'
to be provided to the City upon awarding of the contract, and will be
performed by the local distributor chosen for implementation.
4 All circuit boards and internal components are to be environmentally
sealed, highly water- resist •ant and 'operate in conditions of over 961/0 Y N —
humidity.
All assemblies shall be electronically grounded and compliant with
_. Ipeai cades.for lectrigallelectronic equipmant Y N —
5. All electronic connection plugs should be physically differentiated
and must only fit one way. Y
All wiring connections are made with phased connectors to ensure ease
of identifying connection points and avoid interconnects. In addition, all
cabling is labeled to identify the plug. This means it's impossible to plug a
connection into anything except the connection point for which it's
intended.
I: ALARM
1. Should have a minimum of 100-decibel local, Vibrationtfili/Tamper
alarm. Installed, with an alarm to PIC, and automatic alarm paging. Y
i capabilities. The sensitivity of the. alarm must be adjustable aril all
alarms must be transmitting via the back office software, email PARTIALLY COMPLIANT
and /or automatic phone notification
While the pay station alarm meets the City s minimum decibel
requirements, the alarm is preconfigured and cannot be configured
otherwise.
2. Respondents may describe other message capabilities that may be available on their product.
COMPLANT
Each pay station is continually doing self - diagnostics on the pay station operation. If problems occur, proactive
alarm notifications are sent to Individuals assigned by the City to receive these notifications and each of these
alarm notifications has a date and time stamp. These are activities that would trigger an event log/message.
Please note that if any of the payment options are not available, the machine Vill notify the user and will
prompt them to pay in other methods.
Alarms that are sent to pagers, cell phones and e-mail include:
•
Alarm On
•
Low Power Shutdown
•
Shock Alarm
•
Biil Acceptor jam
:..
Bill Acceptor Unable to Stack
•
Bill Stacker Full
•
Coin jam
•
Battery Voltage Low
•
Printer Not Present
•
Printer Paper Low
•
Printer Lever Disengaged
o
Printer Paper Out
The alarms that are sent to the pay station for updating items such as system status, but do not necessarily
generate an alarm to a pager, cell phone or e-mail include:
•
Coin Acceptor jam
•
Coin Acceptor Jam Cleared
•
Coin Acceptor Not Present
•
Coin Acceptor Present
•
Coin Acceptor Reset
•
Bill Stacker Full Cleared
.— —•.
—Bill- Acceptor - unable -to- Stack
Bill Acceptor Unable to Stack Cleared
•
Bill Acceptor Jam
•
Will Acceptor Jam Cleared
•
Bill Acceptor Not Present
+
Bill Acceptor Present
•
Card Reader Not Present
Card Reader Present
•
Printer Not Present
• Printer Present
• Printer Paper Out
Printer Paper Out Cleared
• Printer Paper Low f\
i _ i
• Printer Paper Low Cleared
Pay Station Low Power Shutdown Off
Pay Station Low Power Shutdown On
• Pay Station Voltage
Pay Station Door Opened
• Pay Station Door Closed
r Pay Station Shock On
_. • Pay Station Upgrade
Machines shall be able to send alarm notifications via wireless for all of the following reasons, within 30
seconds of each occurrence.
3. Cash box status
Y
EMS shows the number of coins, stored in the coin bag and bills stored
In the bill stacker; however, no alarm is provided when the coin or bill PARTIALLY COMPLIANT
levels reach a certain point. This feature is part of the product
development roadmap and will be made available on a future release.
If the coin acceptor is not working, an alarm will be sent to
maintenance personnel and the screen options will automatically change
so that parkers are not given coin payment as an option.
4.
5.
6.
7.
9.
10.
Alarms (VibrationiTiit)
Y N —
Attempted theft of Machine
Y� N_
Machine out of order
Y.
u
EMS has a number of alarms it can send out due to pay station
problems however, It is unable to send out an alarm should ahe
PARTIALLY COMPLIANT
controller box or modem fail.
Open door
Y
Notification of doors being opened is provided using a visual
notification on the EMS Web site. EMS will record when a door is open,
PARTIALLY COMPLIANT
but -it -will- not - proactively send_out.an_ EMS_ alar m- in_this_situation._T.his_
—___._
_.________.____
feature is being considered for future development.
Paper supply low
Y
4f
_
N�
Low battery
Y
N
Power failure
Y
If
N-
l ..
11. Card reader out of order
Y
f If the card reader is not working, parkers will not be given credit card
i payment as an option on the LCD screen. There is currently no alarm
sent out for this kind of problem. This alarm is being considered for
future software releases. Notification of the card reader not present is
provided using a visual notification on the EMS Web site.
12. Coin chute jammed
.,
Y
If the coin acceptor is not working, parkers will not be given coin
payment as an option on the LCD screen. There is currently no alarm
sent out for this kind of problem. This alarm Is being considered for
future software releases. Notification of a coin jam is provided using a
• visual notification on the EMS YVeb site.
13. Machines must have built -in diagnostics software that records and
stamps date and time of all operations events (warnings, machine
Y
failures, resets, low battery, maintenance functions, etc.) for
reports to the. communications center.
J. FALL ACCEpTOft
1. Machines shall accept any combination of the following
denominations of currency: One, two, five, ten and twenty - dollar, as Y
Well as newly issued US Currency
N-
N ----
2. The bill denomination acceptance shall be programmable. ;if Y N_
3. The bill acceptor will be capable of accepting new versions of U.S.
bills through simple .software updates. Y _
4. it shall accept bills in any possible direction and be capable of
recognizing counterfeit currency. Y
5. Counterfeiting detections shall be updated as required at no cost to
the city Y
6. Currency accepted by the meter shall be stored in a locked fie
-- �---- rKe'cf as�icet sf�it�ti�t i�tsot �c�sslbi�froifr- th�maintenarrc�Y —:
section of the meter.
7. Machine will transmit to the server via wireless transmittal methods
every time collection boxes are removed.
The pay station transmits an Audit Report that is generated during a
collection process.
The pay station does not currently transmit notification that a collection
box has been removed; however, this feature is being actively considered.
N
N-
f
8. The bill acceptor shall be easily removed for servicing or
replacement. Y
I'
i
9. it must also transmit all audit information via wireless, as well.
Y
—' 10. T.he acceptor slot should have a plastic cover to prevent weather Y ,
Intrusion.
K. DEBIT /CREDIT CARD OPERATION
1. Respondents Identify end itemize all supporting equipment to
support in -house operation and maintenance of a credittstored value
card system.
COMPLIANT
• Credit cards are inserted into LUKE's credit card reader and removed
by the parker so that no ingestion of the card takes place and access
to the card is always in control of the user. This fact provides a higher
level of comfort to parkers considering using their credit cards.
• LUKE's credittsmart card reader is flush - mounted with no part of the
reader protruding outside the cabinet.
LUKE's credidsmart card reader is modular, unplugs easily, and can be
replaced in less than two minutes.
For security purposes, the credit card reader reads Track 1, 2, and 3
of all magnetic stripe cards in order to conform to the ISO 7810 and
7811 Magnetic Stripe Card Standards.
e Credit card information at each LUKE pay station and on the BOSS
software is stored with 2048 -bit RSA encryptloni communicated with
128 -bit SSL encryption, and is operator configurable to have only the
first two and last four numbers stored. For receipts, LUKE is
configurable to display only the last four numbers of the credit card.
• Credit card data is communicated by GSMIGPRS, 802.11blg or
Ethernet communications in an encrypted format to a transaction
service provider.
The service provider does a real -time check on the card, generates an
authorization number, and communicates this information back to
LUKE. The authorization information is then printed on the ticket.
r The same credit card reader can support magnetic stripe and chip -
based smart card's such as the POM Bull Scot 5 and Atmet smart .cards
and the City Card smart card from Parcxmart.
nncc ...d
protected: The user access rights and passwords can be established by
a system administrator.
if the credit card reader is jammed, the pay station will continue to
accept payment in coins.
Respondents must provide a card reader system.,
2. That reads and accepts approved magnetic strip credit cards with
grid without embedded Smart Card chips Y
Please note, POM and Parcxmart are the two currently supported chip
based cards. Other cards are not supported at this time.
'yam
N —
i
s. That accepts the City of Fort Lauderdale Resident Beach Card.
Respondents is.responsibie to entire system compatibility with
• current parking card system.
N {
At this time, LUKE does not support the City's Resident Beach Card. OPT
can provide an alternate card with the same functionality, but OPT believes
it will be very difficult to work with Parkeon to support the Parkeon card.
Although technically the equipment can support it it will require a lot of
proprietary information from Parkeon. As OPT is a direct competitor to
Parkeon, OPT feels It cannot commit to supporting the card as OPT has
no control over Parkeon's assistance in this endeavor.
LUKE has the ability to work with custom cards as an alternative to the
City's Parking Services resident beach card, providing exactly the same
functionality.
LUKE can also work with generic ID custom cards where: the card number
Is included in the card's Track 2 data. With generic ID cards, parkers can
get a parking receipt for a single pre - established rate. This enables parkers
to get parking without paying cash at the machine.
For smart cards, the pay station currently supports the Bull Scot 5 and
Atmel smart cards by POM as well as the City Card smart card from
Parcxmam The POM card may be used at the pay station and purchase
values are then deducted from It The pay station can also be used as a
smart card reload station for the POM smart cards-
, 4
That accepts the Paroxmart Card
`f ^ N-
5. Credit card transaction data shall be authorized, real -time and sent
to a remote server for processing as per City of Fort Lauderdale
Y N
Parking & Fleet Services established communications media.
6. If operating in Off -line mode, transactions may be considered based
N
on software capabilities to set purchase limits.
Y
7.. Respondent shall also identify the ability to prepare and load lists of
credit cards that the Machine 011 1`16t accept "Black Lasts" via. City
Y
of Fort Lauderdale Parking & Fleet Services•estabiished
6ommunications for use when the machine communications are off-
line and the credit card transactions are being stored for later
processinq
Bad cards are rejected in real -time. If the communications system is down
for some reason, transactions are stored locally and then automatically
forwarded .when communications resume. If communications are down for
an extended period of time, they may be manually downloaded from each
LUKE pay station and then manually imported Into BOSS so that offline
credit card processing can take place. Any bad cards identified at that time
are tracked in EMS and may then be downloaded back onto the BOSS
Data Key. These bad cards will then be updated onto each pay station
during the next manual download of a transaction. At this stage, if the bad
card is used again and the communications system is down for some
reason, the card will be checked against the bad card list stored locally and
then rejected,
EMS also provides the ability to manually create a list of known bad cards
that cannot be used at the pay station.
8. Respondents must provide the number of cards that can be "black # of cards that can be
listed ", and number of cards Machine can store in memory. `Blacklisted" -!AM
# of cards that can be stored in
memory – 96AOQ
I L. CREDIT AND SMART CARD READER
I , , 1. If the card slot is' jammed (inoperable), the machine should still
accept cdinsibills -forms of payment. Y 4f N _
2. Unit card readers shall be equipped with SAM's capable of
accepting multiple smart card schemes, such as MasterCard and
Visa. Y
Current Visa and MasterCard products do not require using SAM
technology.
Chip -based Visa and MasterCard payments are not currently supported at
the pay station.
3. These programs will indude the concept of cooperative use of
cards among pay stations, and single space meters in City of Fort Y .
Lauderdale. in the case where the meters
accept either POM (Bull Scot 5
or Atmel- based) or Parcxmart
cards.
M. COIN ACCEPTOR
1. The coin acceptor shall be electronically operated and shall register
no less than 98 % of valid coins. Y — N _
2. 'Coin registration shall,be locally programmable by City of Fdrt
Lauderdale parking & Meet Services personnel. Y N
3. As each coin is inserted and passes through the coin acceptor, its
value and time purchased is registered .on the display, The machine Y
shall then record the transaction and secure all coins in 'a locked coin PARTIALLY COMPLIANT
compartment constructed of a rigid material and located in an area
separate from the mechanicatcomponents of the meter.
While the coin bag and optional metal coin canister are in the maintenance
areas, maintenance personnel are pro i ite rom accessing t e co ect�—
devices through a dual lock mechanism. The coin bag, housed in the LUKE
pedestal and optional coin canister, housed in the LUKE cabinet are secured
by separate locks. The coin bag and coin canister are secured by a double
locking mechanism that includes a key that is used to remove them from
Inside the pay station and separate keys to open them. Maintenance
personnel without keys cannot remove the coin storage devices.
4. Coin recognition shall include nickels, dimes, quarters, and dollar
coins. Y N _
i 5.
Rejected coins, foreign coins, slugs shall be immediately returned via
N
the coin return outlet.
Y --
r
j 6.
There shall be a prompt means to clear bent coins and counterfeit
material that may jam the coin acceptor;
Y N_
7.
Coin acceptor must have an anti -pull back mechanical feature in cola
chute.
Y N
8.
Machlnas shall contaln:
An automatic coin shutter, which Will open for coin insertion, but hot
N
for Pip stie, wood, cloth, and all non -metal objects. The coin slot shall
have means to prevent insertion of foreign objects.
DPT may supply an alternate non - shutter coin bezel, which can provide
resistance to the threats identified.
9.
The coin mechanism should be able to reject foreign coins and slugs.
`f N_
Machines shall be able to accept at least 4 different user defined
coins through software parameter change only.
Y N —
10.
Machines shall have a built -in feature that prevents coin and debit
card transactions used for testing purposes from registering in the
total revenue register.
LUKE does not currently have a built-In feature that prevents these
payment methods being used for test purposes or prevents them from
being recorded on the total revenue register.
11.
All coins shall be accepted through a single slot.
Y� N_
12,
Removal, replacement, or repair of the coin slot should take less than
two minutes. The coin slot must meet ail ADA:requirements.
Y
13.
If the coin slot is jammed (inoperable), the machine should still accept
bills, credit or smart card forms of payment.
Y N
N. P121NTER AND RECEIPT PAPER
1. Meters must utilize thermal or non - thermal printers (no ribbons) with
limited moving parts and with Immediate access for cleaning the
Y N
paper path.
--
2.
The printer shall be easily removed for servicing.
N_
Y
3.
Printer intensity should be adjustable.
N
4.
The printer shall be non - proprietary and available at the City's.
discretion from an. independent source.
Y
Although the printer is of non - proprietary nature, the City is discouraged
from alternate sourcing it as it will void the warranty on the pay station.
i
i
6.
7,
ii
8.
Respondents must provide specifications of receipt paper Y ,lf.
Available upon request.
However, use of non -DPT
supplied paper will void the
printer warranty.
Receipt paper shall be a continuous single roll or stack of direct
paper. Y - —
Receipts shall print within ten seconds and shall have a high degree
of quality and legibility. They must remain legible after remaining Y
Inside a vehicle in direct sunlight and heat for 24 hours.
Respondents state the approximate number of customer transactions
per roll or stack of receipt paper.
N—
The printer currently has an average capacity of 2,200 receipts in Pay -and-
Display operation and 2,900 receipts in Pay -by -Space operation before
refilling. DPT is also testing larger paper rolls that could accommodate a
higher number of tickets in the future.
9. Receipts shall be available with custom printing/graphics as
desigriated.by the Cityt Y N
10. Receipts shall display "RESIDENT" along with the card number when a�
the City of Fort Lauderdale Resident Beach Cards is used Y
if DPT's version of resident card
is used (see above for
discussion).
O. TRANSACTION STORAGE AW PROCESSING
1. All transactions shall be stpr.edl in a password protected secure
'database file format vuiih authorized user imporUexport capability. Y
The database must be either SQL server or Oracle.
PARTIALLY COMPLIANT
Each LUKE pay station Service Menu, the BOSS software and EMS online
Web portal have password protection that is set up and controlled by the
City assigned Administrator. However, the database does not allow for
user moo export caps i ities OSS supp— ots MySiL.
Transaction data can be accessed through EMS, Data can also be
exported through CSV files. Transaction data can not be imported as per
PCI regulations.
2. With a minimum of 128 encryption, respondents shall state any methods of encryption or other
security measures taken to meet the minimum of 128 encryption.
COMPLIANT
All data stored on the pay station and software is encrypted with 2048 -bit RSA encryption. All data
transferred between the pay station, EMS Server, and the processor s server is done using 128-bit SSL.
Additionally, any encryption schemes in place by the Internet Service Provider (via Wi -Fl, CDMA, or
GSMIGPRS technologies) further encrypt the data transmission.
3. 'transactions shall be tracked and identified via sequentially ,f N
numbered series. Y ---
4. Transactions, diagnostic data and security access exceptions
shay be stored in separate and protected memory areas in N
nonvolatile, memory. This data shall not be manipulated with Y
system software.
S. System power toss shall not cause the loss of transaction history. Y ,� N
--
6. Respondents shall state the average number of transactions
capable of being held in memory before overrun occurs. Y
Each pay station is capable of
securely storing data for a
minimum of 10,000 credit, debit,
and smart card transactions.
7. Transaction history shall include Individual, hourly, daily and Y N
monthly transactional history reports.
S. Provide the ability to automate the transfer of meter revenue data
to an external system. Create a csV file of revenue data,
e and currency type (coins, Y N
summarized by meter #, collection dat
bills, credit card, smart card, pay -by- phone, etc,).
9. The system shall utillze a minimum of three transaction -
processing modes, on -line, networked, and off -line. Y
10. All transactions reports with the Resident Beach cant shall include Y ,
the card number.
Provided DPT's version of the card
is used (please see discussions
above).
P. REAL TIME CLOCK
1. The meters shall automatically adjust for daylight savings time N-
accofaing o as ern - standard Tim- a as
2. .
2. The meters shall be equipped With a programmable time of day Y N
clock that is accurate to 30 seconds per month.
The clock shall operate continuously and shall also track the year, Y
month, day, and day of the week.
4. The clock will remain operational during battery changes and N
power losses. Y
0
i
4
Q. 06WER MANAGEMENT
1. Respondents shall state the following:
Meters primarily run on solar power and solar power is used to charge the battery.,
Meters run primarily on solar power and the battery Is the backup power source.
The solar powered machine, must have the capability to complete at least two hundred (200)
transactions per day without requirement to recharge the battery,
COMPLIANT
LUKE Is powered by 2 x 12V 35Ah sealed gel -cell battery that can be trickle charged using a solar power
panel.
The length of time the battery remains operational is dependant on the number of daily transactions and
direct sunlight provided in solar operations. In non -solar installations, LUKE will perform 100 transactions a
day for six days on backup alone in a two -battery configuration. On- street daily transactions are typically
lower, thereby enabling operations beyond one week.
2. Respondents shall state battery configuration (type, size, voltage,
location and number), normal battery field life and expected
transactions when running on battery only.
The length of time the battery remains operational is dependent on the
number of daily transactions and direct sunlight provided in solar
operations. in non -solar installations, LUKE will perform 80
transactions a day for 14 days on backup alone in a two- battery
configuration. On- street daily transactions are typically lower, thereby
enabling operations beyond one week.
TYPE: Sealed get -cell battery
SIZE: 178 mm x 198 mm x 130 mm
VOLTAGE: 12V 35Ah
LOCATION: Inside the LUKE pedestal
Y
NUMBER: In an AC configuration, LUKE requires one battery. In solar
configuration, LUKE supports two batteries.
R. REPORTS
1 Desktop reports shall be available to system managers by form fill
queries or simple queries. Y N --
3
4.
5.
ioe reports Soi[wafe snuu,u pl—imp —p— v Y . w
information gathered. Y N__,_,
Report properties should be user de?finable. They should contain the following:
Cumulative totals of all cash and card transactions
Y _
Type, date, time and type of all alarms Y
Rate and time of all metntenance transactions
Y
Maintenance logging is not currently available at the pay station, but
plans are in place to release this capability in the future.
6. Maintenance activity by location number Y v _
N�
N
N
N
I 7.
i f i
a.
8.
i
9.
,
10.
11.
12.
18.
14.
15.
16.
17.
18.
19.
20,
21,
22.
23.
24.
25.:
Maintenance activities are not currently logged at the pay station, but
are being considered for a future release.
Maintenance activity and operational status
Y
A report allows operators to see the operational status by pay station.
The operational status of each pay station can also be viewed In EMS.
Maintenance activities are not currently logged at the pay station, but
are being considered for a future release.
Maintenance by type
activity
Y
N
Maintenance activities are not currently logged at the pay station, but
are being considered for a future release.
Date and time of collection
N,_
Y
Machine identification
Y
N
Machine location
4
N
Y
Sequential collection number
_
If
N —
Y
Total amount of money in the collection
.
_
N
Y
Total card usage
ge
N ---- .
y:
Total cash in bill container (real -time)
4f
N
Y
_
Total cash in coin container (real -time)
I'
N
Y
Revenue by location number
N
Y
Revenue by collection area
,f
N _
Y
Revenue by maintenance route
_
N —
y
..
Total number of tickets issued
N
Y
Total number, value, and type (credit card and/or stored value
N u
card) of card transactions.
Y�
N
User log on history and activities
Exception report for units not repaired
Y
Y
_
N
f+s- part- of- DFr- "roduce roadmap,, a- feature -plan- has - been- made-to
add extensive maintenance logging and reporting for pay station
activities. Part of this plan includes an exteption•report for meters not
repaired. A- release- date4s -c rre tly no 'n_place.forxhe addition of this
feature.
Operational status by unit.
Y
4f
N_
Daily collection report with location numbers and audit
Y � N �._„
i
27. Exception report for:imits not collected
Y_
28 Provide the ability to automate. the transfer of meter revenue data
.to an external system. Create a CSV file of revenue data, Y
summarized by meter #, cpliectipp date and currency type (coins,
bills, credit card, smart card; pay by cell, etc.).
S. COMMUNICATION /SYSTEM MANAGEmt
1. Respondents must describe, in detail, all 01
employed to protect data access and integrity.
N_4
they propose'to use and the security measures
The LUKE pay station can provide remote communications capabilities through the following technologies:
s Direct Ethernet connection
• GSM /GPRS cellular
• CDMA cellular
802.11b/g wireless
• MetroMesh Wi -F€ (for example, Tropos Networks or Strix Systems)
If GSM /GPRS is selected as the preferred network, the pay station may be updated at a later date With Wi -Fi
technology, The upgrade process involves the installation of a WI-Fl modem, cabling and bracket. Only software
configuration changes are required as the standard software supports both GSM /GPRS and WI-Fl.
In reviewing alternative proposals, DPT would highly recommend the City ensures all vendors have proven field
Integrations with a broad range of network providers.
DPT has installations that may be referenced to support the pay stations' ability to work with all of these network
configurations.
Credit card information at each LUKE pay station and on the BOSS software is stored with 2048 -bit RSA encryption .
and communicated with 128 -bit SSL encryption, and is operator- configurable to have only the first two and last four
numbers stored. For receipts, LUKE is configurable to display only the last four numbers of the credit card.
Additionally, any encryption schemes in place by the Internet Service Provider (via WJ €-Fi, CDMA, or GSMIGPRS
technologies) further encrypt the data transmission.
DPT's products contain public and private keys, which protect and encrypt stored data. Secure password features have
been enabled, complex passwords are now enforced.
Cardholder data cannot be stored on a server connected to the Internet, that is, clients cannot host public Web
servers or Web applications on the same networks.
chars avninin in detail. how their wireless two -wav communication system works, including
per multi -space meter to the City.
Using LUKVs EMS remote management system, LUKE will "push" information out through these remote connections
rather than require operators to "pull" Information by dialing up each pay station. As a result, each transaction is sent
from LUKE as soon as it is completed, which means up- to- the - second reporting rather than historical data only. All of
this information can be found through a password - protected Internet portal containing up -to -date status information
on every pay station in the field. This means that City personnel with password access can obtain information about
the status of their equipment from any Internet - enabled computer in the world.
In addition, through the remote communications infrastructure, LUKE has the option to do real -time credit card
processing with direct deposit Into the City's bank accounts when LUKE's EMS remote management system is put in
place. This capability would eliminate any credit card fraud and potential revenue losses. LUKE's transaction time for
10. Alarms (attempted theft of Machines, Machine out of order, door Y
open, out of paper, etc.)
11. Management data consisting of purchase of time (occupancy),
time bought intervals (duration); type of transactions (coin and Y
card with amounts paid) etc. PARTIALLY COMPLIANT
i .. Internet credit card processing is approximately five seconds.
With the remote communications option, the LUKE pay station also has the ability
to send out a number of proactive
alarms to pagers, mobile phones and e-mail
The cost to the City will be $30 1pay station /month.
3. Respondents shall explain average time of repair and audit .transactions, under normal operating
conditions, for both wireless, two -way and hand held communication:
For credit card' transactions, if real -time credit card processing is enabled, credit cards v✓i11 be processed as the
transactions are occurring and will be deposited in the bank by the transaction
processing company. All real -time
transaction data will also be available online through EMS.
4. Wireless two -way communication must be operable in the City's
garages
Y ;
5. Machines shall be.capabie of wireless two-way communioation to
a remote communication center to transmit financial and activity
Y N ,
reports and unit status.
6. The clearinghouse system must conform to International
Standards Organization (ISO) standards for authorization
N
messages.
Y ---
7. Access to City of Fort Lauderdale Parking Services data shall be
secured, at a min €mum, by password protection and shall include
multi -level access control.
Y --
8. The software must supply reports for revenue, ma €ntenance,
andlor space usage.
Y
information that must be transmitted includes, but is not limited to:
9. Cash box status. (lower limit wam €ng when coins reach a
programmable amount and an upper limit warning when tha
Y
Machine shuts down)
PARTIALLY COMPLIANT
EMS shows'the number of coins stored in the coin bag and bills stored
in the bill stacker; however, no alarm is provided when the coin or bill
levels reach a certain point. This feature is part of the product
development roadmap and may be made available in a future release.
If the coin acceptor is: not working, an alarm will be sent to
maintenance personnel and the screen options will automatically change
so that parkers are not given coin payment as an option.
10. Alarms (attempted theft of Machines, Machine out of order, door Y
open, out of paper, etc.)
11. Management data consisting of purchase of time (occupancy),
time bought intervals (duration); type of transactions (coin and Y
card with amounts paid) etc. PARTIALLY COMPLIANT
DPT is in the process of developing a rate report in EMS that will allow
EMS to receive and store rate name information from the pay station
such as time bought intervals. The pay station does communicate
Information on occupancy, types of transactions, and expiry time.
Machines shall:
12. It shall record and store the number of valid coin, bill and card
transactions and shall be accurate to 98% of actual deposits. Y N _
13. Transmit data to remote communication center cash box status
management data (occupancy, duration, etc.) Y
14. Make multiple attempts if reception of the transmission is not
confirmed by the communications center Y N_
The communication center shall:
15. Make-multiple attempts if card payment does not clear Y
N
16. Transmit expiredlinvalid card lists to units via two -way
communication
if the pay stations are online, an expired list is not necessary.
17 The software will facilitate the management of communications, �a
rates, maintenance, collections and audit functions. Y ?� N
18. Group units for common messaging
- assign Machines to predetermined groupings Y N
- parades and, other community events Y N ---
T. SYSTEM MANAc,EM9K SOFTiNAFtE
1. State all Methods of encryption and other software security features,
COMPLIANT ,wt anec a st -uca -A fir nn_ Ail dn�ai
transferred between the pay station, EMS Server, and the processors server is done using 128 -bit SSL.
Additionally, any encryption schemes in place by the Internet Service Provider (via Wi -Fi, CDMA, or
GSMIGPRS technologies) further encrypt the data transmission.
2. All credit card reports, from the back office eoftware, should
balance to the.clearing house transaction report's daily Y N _
3. Machines are fully programmable. Field programming is to be
accomplished by City of Fort Lauderdale Parking Services
Repartment staff, using any of the following for all parameter
changes:
„
• Wireless two way transmission
• Hand held, and laptop using Infrared, RF, or Bluetooth
protocol
A laptop or handheld device is not required to update the pay
station. All pay stations connected to EMS are updated remotely
using 2 way communications (wireless or wired) the through
BOSS /EMS.software or by using a simple USB key (BOSS Data Key)
with all configuration changes downloaded from the BOSS
computer
NJ
Y
PARTIALLY COMPLIANT
4. The System management software shall be configurable in a
single- station and /or networked fashion. Y
5. it should be intuitive, convenient, and easy to use.
N�
Y N —.
6.
Data stored in the software package shall be designed to allow for
Qf
the easy import and export of all necessary data to fully integrate
Y
the system into other data base systems.
7.
These and all features of the software must be password
controlled with access levels assigned by City of Fort Lauderdale
Y
Parking Services designated System Administrator.
The System HosVdesktop Management. Software should:
8.
Alloyfr user to select opfions at the end of a We period to Include:
allow /not allow purchase of time exceeding the shWrate
maximum, allow /not allow purchase of time elapsed at the end of
a rate /shift period, allow /not aitoW user to purchase time through a
Y
specified shift down time at no charge, allow /not allow purchase
Of time through a closed day at no charge,
9.
Allow the user to select the rate for each individual day and have
the ability to designate a day closed, or "free parking” day.
Y
10.
Allow user to configure a secondary daily rate structure to be
activated by a, specified day.
Y
11.
Allow time to be purchased at a minimum of 15- minute blocks or
�►
by the minute.
Y —
12.
Include at least 6 rate tables for editing.
13.
Include a minimum of 3 shifts per rate table.,
Y
'. 14.
Rate tables allow user to select from the following options; select
the time of day that each individual shift will begin, set the
Y .
maximum amount of money that will be accepted in a given shift,
set the expire time of a given shift, allow the purchase of multiple
days, allow multiple day purchases to be .either 24 hours from
purchase date or 24 hours from expired time of a shift, allow for a
period of time during a shift that the system will shut down, able to
set a per minute rate, able to select the number of 15 minute
N-
N _
N�
N�
N
N�
N
I
blocks per hour and the rate to be charged for the 15 minute
blocks, and is able to automatically print a receipt. The rate table
must be capable of being adjusted remotely using the back office
15.
software.
Allow rates to be edited by the hour.
Y
N_
16.
Allow a minimum time purchase to beset:
Y
v�
_
N—
17.
Configure length of time the audible alarm will sound.
y
N
The pay station audible alarm is preconfigured to sound for 30 seconds
and cannot be configured otherwise. If this feature is deemed a
necessary requirement by the City, DPT will consider adding it to its
product development roadmap for availability in future software
releases.
18.
Set the start of a day.
Y
qfl
N .....
19.
Allows for an option to print/not print receipts.
Y
N
20.
Set a maximum number of tickets to be sold in a day.
Y
_
N
21.
Set an amount that no bills above that amount will be accepted.
22.
Set the maximum amount of money that will be accepted. .
23.
Select what to do during a printer error.
Y
u
N
24.
Set/modify credit card parameters to include: Enable /not enable
N
credit cards, accept/not accept American Express, MasterCard
and Visa, accept( not accept a credit card when off -line, set
Y
--
minimum /maximum credit amounts and set a default amount.
25.
Accommodate a minimum of 50 spaces per machine.
�
N�
Y
26.
Vary rates by stall range.
Y
qf
N _
27.
Set an. expiration window to show expired /going to expire stalls,
if
on enforcement reports:
Y
Upon the enforcement officer prompting the pay station, LUKE will
PARTIALLY COMPLIANT
print a report showing either valid or expired spaces for any range of
spaces that is requested regardless of the payment method. It will show
all the spaces currently expired or going to expire, however, the City
Will not be able to enter a time expiration window.
28.
Set an enforcement access code.
Y
—
N-
( 29.
Set an Inactivity time - outfor the backiightfoverhead light.
►
N_
i
Y
—
1 ' . , 30.
! 31.
tt
32.
33.
34.
t 35.
36.
37.
38.
39.
Modify the printed receipts. Af
Y
Set an "out of service" phone number. Y
Preset charge for special rates, which can be remotely updated
by using the back office software. Y
Does not allow for user manipulation of audit historical data Y ,f
without an audit trail of nianipulation. All remote programming must be allowed using standard Y
communication protocol.
Machines must have built -in diagnostic software that records
dates and "time stamps" all operations events (unit failures,
resets, tow battery, etc) for reports to the command center.
Upon cycling through the diagnostic mode, Machines shall be
able to update the display status; display appropriate messages,
and send diagnostic reports to the communication center.
Self - diagnostic mode should be interrupted if a higher pdorty task
is queued (a customer at the unit paying for parking has the
highest priority). Self diagnostic results can optionally be sent to
the communication center.
The system will' report the status of each machine to a central
server indicating status and alarm conditions (maintenance needs
and out -of order conditions). The communications system shall
also provide real -time notification of collections, maintenance,
alarms, revenues, and individual patron transactions to the City of
Fort Lauderdale Parking Services.
Pay station alarms for 'collections are currently not available, but
reports may be viewed online in real -time to determine how many
coins and bills reside in the pay station. Plans are in place to release
alarm notification on collections in the future
City of Fort Lauderdale Parking Services shall be able to modify
rates and hours of operation via the communication software and
upload this new configuration to individual meters or any
combination of networked meters.
Y if
Y Aa
Y
Y 4
N
N,
N_
N _
N„u
N
N`
PARTIALLY COMPLIANT
Y N_
- -T-he- system- communicatianssa%tuuare- .should --
42. Be PCI compliant for transmission of Credit Card data and
password protected. Y.
All processes used by OPT equipment to authorize credit card data are
designed to follow the latest practices as specified by the PC[ Data .
Security Standard. Both equipment and company services have been
audited by a third -party to ensure these practices have been met. DPT
first received official compliance as a Level I Service Provider In April
2007 after completing an audit by a qualified security assessor (QSA).
DP`( completed its third annual audit in May 2009. DPT's products
received official validation under PCI's Payment Application Data
Security Standard (PA -DSS) in December 2007 and its latest major
i software release was validated in May 2009. Confirmation of DPTs
status may be found by reviewing the lists of Compliant Service
Providers and Validated Payment Applications on Visa's Web site at
h�p•JJwww.visa.comkiso.
43. Communications software includes the following options, dial
modem, hang -up modern, and wait for call, receive /send audit Y N
commands and lot functions.
44. Accesses to vital communications areas are password protected..
y� N_
45. All system, phone numbers are held to a phone directory for ease
of accessing phone numbers. Y --
46. Has the ability to hang up the modem via the communications
software. Y N --
47. Able to set software to a wait incoming calls from a remote site. Y ► N
48. Able to process all transactions, and backup, exception log, ,� N
diagnostics. Y --- --
49. Records security information to include: - Door openJdoor closed,
"Cash container in ", "cash container out ". Date, time and machine Y
number is recorded with each entry. PARTIALLY COMPLIANT
There is no automatic notification of cash box removal. This notification
is tracked by the time and date of an online audit report that is
manually printed at the pay station during a coin collection.
50. Maintain a log of ail transactional events, The log Information
Includes: Individual .purchases, receipt numbers generated, power Y N
outages, system restarts.
51. Communications software is .able to receive processor
configuration tables. Y _ N --
52. Communications software is able to set and send configuration Y
tables and diagnostic levels.
53. Communications software is able to send a bad credit card file to N1A `z �
update credit cards that are to be rejected.'
-- -- t ra(i$BDTCWiir9 -is Uolu tv but uta uata anu N
Y F
i
55: Communications software is able to add time to a selected stag.
Can not be done through EMSBOSS software, but' can be
performed by the parking public using any pay station or through Y_M- N —
optional pay -by -phone functionality
56. Communications software is able to check the status of a selected. N
stall. Y -�- —_
57. Communications software is able to view network status and N
indicate which terminals are currently on -tine or off -line, Y
4. Respondents shall explain what tools, if any, are needed to
replace modular components.
All internal devices are modular and are constructed to provide easy
servicing either by hand or with a few tools. The only tools utilized to
remove components are a Philips #2 screwdriver, flat -head #3
screwdriver and a nut driver #8.
5. All replacement components shall be readily available from a local
istributor. In the event tfiat the local distributor is temporarily out Y
of any component; additional components shall be available
within twenty four (24) hours.
56. '
Communications software is able to remotely monitor the
Y N
following areas, status, cash box, audit, power, and version.
59.
Communications software is -able to view the current audit totals
and current grand totals to include: cash, credit, cash card and
Y N_
60.
overpayment..'
Communications software is able to view the current status of the
Awl
- • .
following items:
Y
a. Bill Acceptor "disabled ", "jammed " / "not jammed"
b. Bill Stacker: "full"/ "not full"
c. Coin Acceptor: "enabled " / "disabled" and "jammed "P riot
jammed"
d. Card Reader: "present"/: "not preserif
e. Cash Container: "installed.Ynot installed"
f.'poon "open " /° clossed" (ma(ntenance and Collection)
g. Lock: "open'/ "closed" " (maintenance and Collection)
h. Power status
61.
I. Alarms
Communications software is able to alert users to alarms via
N
emaili and back office software.
Y
U. PRICE LISTICOMPONENTS
1. Respondents shall provide to the:City of Port Lauderdale Parking
Services a schedule of individual
component; pricing, including a pricing discount on all maintenance
and repair materials, parts and
supplies, and a residual value on modular components returned
for repair or remanufacture. This
etc.- not components required for
pricing Is for all additional parts and components for future repairs,
initial product offered, and is to be submitted for informational purposes on - will not be factored into
award criteria cost considerations.
Please see pricing sheet in Appendix G.
2.
Respondents shall supply pricing for the purchase a single meter
N'_
to include all parts
Y
Respondents shall provide availability and pricing for additional
N
parts and components 3 years after the .end of the warranty
Y
period.
3.
Machines shall have Internal components designed as
Y N
interchangeable modular parts.
---
4. Respondents shall explain what tools, if any, are needed to
replace modular components.
All internal devices are modular and are constructed to provide easy
servicing either by hand or with a few tools. The only tools utilized to
remove components are a Philips #2 screwdriver, flat -head #3
screwdriver and a nut driver #8.
5. All replacement components shall be readily available from a local
istributor. In the event tfiat the local distributor is temporarily out Y
of any component; additional components shall be available
within twenty four (24) hours.
DPT maintains an inventory of spare parts for units covered under our
direct warranty coverage. As stated in our warranty contract, these
Pam are delivered from our head office within 48 business hours of
receiving notification of the need. If DPT works with a local distributor
in the area, these distributors are required to maintain their own
Inventory of spare parts to support installation base in the area.
Delivery times for distributors vary depending on their capabilities and
the location of the clients they serve.
6. a. Estimate costs to 'design, install, support an'd maintain a
wireless infrastructure, if appropriate.
The wireless infrastructure will be supplied by either T- Mobile or Y N
Verizon.
b. identify who will provide local support of the wireless
infrastructure. What is the longest time to recover from network or
hardware' damage due to severe weather?
The wireless provider and the local distributor will provide the
support for the wireless network.
V. MAINTENANCE
1. Mach'ine's shail'be constructed so that individual components can Abe
be easily removed and sub- essembiies be changed without major Y N _
dismantling.
2. Re. spondent shall provide training on the procedures of changing Y A N
and replacing of sub. assemblies.
3. Describe procedures of changing and replacing of sub -assemblies. Training that your company will
provide at no additional charge!
All internal devices are modular and are constructed to provide easy servicing. The only tools utilized to
remove components are a Philips #2 screwdriver, Flat Head 03 screwdriver, and a nut driver #8.
DPT will provide training on the LUKE pay station and all DPT products. The maintenance people who should
attend are listed below:
Hardware review — attended by all maintenance personnel:
• Keys and locks
• Kevnad
• Powering
• Remote connectivity
• Printer
• Entering the Service Menu
• Reports at the station
• BOSS Data Key
• Operations
• Loading new rates
• Obtaining transaction data
• Maintenance
• Changing paper
• Cleaning printer
Collections review— attended by all collections Personnel'
• Collecting money
• Entering sprvlce mode
Audit report generation
Enforcement review attended by off enforcement personnel:
• Entering service mode
• Generating and reviewing Pay -by -Space reports
4. Provide electronic copies of recommended
maintenance procedures and supplies Y N
5. Respondent shall provide full training of software application and
usage to City of Fort Lauderdale Parking $devices maintenance Y N
staff.
6. Module's shall be replaced with minimum use of tools, Y N
7. Describe software application and usage training that your company will provide at no additional
charge:
DPT will provide software training to be attended by any pay station administrators responsible for creating
pay station configurations and rates as well as processing credit card payments and generating accounting
reports•.
BOSS and EMS Software Overview
Software installation:
• Installing software
.' Bacidng up data
Software overview and configuration setup:
• Review BOSS menu structure
c Setup of user permissions
• Setup of global settings
• Create basic lot setting
" o. LCD screen messages
• Header and footer messages
• Pay- and - Display, Pay -by -Space
• Payment options
• Machine setup
Rate tables:
• Rate table configurations
• Hourly rate
' • Daily rate
• Add time functionality
Accounting on reporting
• Reporting
• Transaction reports
EMS:
• Accessing the application
• Setting up users and notifications
{ • Reviewing EMS features
8. City personnel will perform all routine .and dally: maintenance on
these machines. All product pricing will be based on that Y N
requirement
W. DELIVERY AND INSTALLATION
1. Packaging and shipment shall be the responsibility of the Y° N
manufacturer..
Proposals'shali include freight and be FOB destination.
In the_event that the delivery and/or installation of units are not
completed according to 00 of Fort Lauderdale Parking Services
specifications — antl agreed upon schedule, City of Fort
Lauderdale Parking Services will impose liquidated damages in
the amount of "Five Hundred dollars ($500) per unit per day.
These charges are Intended to act as an incentive for the
Contractor to perform In full compliance with the specifications.
AcknoWk dgment and agreement is given by both parties that the
amount herein above set is not Intended to be, nor shall be
deemed to be, In the nature of a penalty.
2 Delivery shall be made to a designated address, as designated
the.City within sixty (60) calendar days following execution of the Y N
contract. The delivery dates for the three phases of installation
may not be simultaneous.
3. The successful Respondent shall complete installation within
fifteen (15) days following delivery of the units or as specified by Y N
the City of Fort Lauderdale Parking Services.
4. Respondents shall include a description of any pre - installation and/or installation work to be completed by
City of Fort Lauderdale Parking Services.
Pads for the pay stations will need to be poured by the City. DPT can have the pads poured for an additional charge of
$400 /pad.
X. SYSTEM IMPLEMENTATION
1. The system shalt include all ltardwaro and software required for Alp
communicating. with, programming or monitoring any of the Y .7 N—
supplied units. It is the Respondent's responsibility to incorporate
alt of the above and. to establish the communications between the
units and the commuriicatioris center.
2 The wireless Iwo -wav communication. system may be provided directly by the vendor or in partnership with
a wireless system Vendor. Respondents shall explain now the enure system vn . e ep oye .
responsible for. maintaining the various components.
The LUKE pay station can be enabled with real -time two -way communications using a number of different wired.and
' wireless technolcoes— direct Ethernet connection, GSMIGPRS, CDMA; 892.11 big wireless, and MetroMesh Wi -N (for
example, Tropos Networks or Strix Systems)-.If GSMIGPRS is selected as the preferred network, the pay station may
be updated at a later date with Wi.Fi technology. The upgrade process involves the Installation of a Wi -Fi modem,
cabling, and bracket. Only software confgurstion.changes are required as the standard software supports both
GSWGPRS and Wi -Fi.
The wireless provider (commercially available such as T- Mobile) will be responsible for providing maintenance of the
wireless network
Y. TRAINING
INING
The `successful Respondent shall provide, at no additional charge, a minimum of eighty (80) hours of training
at'a designated City of Fort Lauderdale Parking Services facility for each City employee to develop expertise
In the maintenance and repair of their product, including, but not limited to:
•I
1. Installation
2. Maintenance
3. Troubleshooting repairs
4. operations - programming, inventory
5. Collections
r, Y
„
2. Respondents shall provide a thorough outline of the training content and provide a training schedule for
both software and hardware. The schedule shall include periodic refresher training (continuing education)
including, but not limited to, emphasis on particular areas of the City of Fort Lauderdale Parking & .Fleet
Services' choice and upgrades of software and/or hardware. All operating manuals that support installation,
maintenance and user information complete with wiring-diagrams and specifications shall be in English.
This must be provided at no additional charge.
The specific training schedule will be determined by the number of people and functional areas involved in the overall
management of the parking operations. The general outline of the training activities includes:
Installation
s Finalize pay station site selection and Pay -by -Space numbering sequence
• Test wireless or cellular coverage at site locations
• Rate table decisions — important to determine before signage completed
r Signage preparation
s Finalize communications methods and costs
Obtain quotes on AC power installation and book dates
Credit card merchant account processor setup
o Pay -by -Space numbers painted on all spots — every space must have a unique number when considering all lots
under use
6 Documenting employee procedures for operating
s Cellular account set up
• Site preparation for installation — concrete pads, conduit
• Pay stations on -site
• Pay stations installed
• All appropriate signage is installed subject to Council- approved communications plan. Signage covered until go live
Training vll be attended by any pay station administrators responsible for creating-pay station configurations and rates
as well as processing credit card payments and generating accounting reports.
Software FnstalWon:
s Installing software
s Backing up.data
Software overview and con figuration setup:
Review BOSS menu structure
• ' Setup of user permissions
• Setup of global settings
• Create basic lot setting
• LCD screen messages
. • Header and footer messages
r : Pay- and - Display, Pay -by -Space
1 • Payment options
I • Machine setup
Rate tables,
Rate table configurations
• Fixed rate
• Hourly rate
• Daily rate
• Add time functionality
Accounting on reporting.
• Reporting
• Transaction reports
EMS.
s Accessing the application
+ Setting up users and notifications
• Reviewing EMS features
LUKrz Hardware Overview
The people who should attend are listed below:
Hardware review— attended by all maintenance persannek
• Keys and locks
• Keypad
• Coin acceptor
• Powering
• Remote connectivity
• Printer
Entering the Service Menu
• Reports at the station
e BOSS Data Key
• Operations
• Loading new rates
• Obtaining transaction data
Maintenance
• Changing paper
• Cleaning printer
Collections review— attended by all collections personnek
Collecting money
• Entering service mode
• Audit report generation
Enforcement review — .attended by all enforcement personnek
• Entering service mode
• Generating and reviewing Pay- by4pace'reports
Any items that require further review are handled during this time period.
A detailed schedule for administering the training program and ongoing refresher training wilt be determined in
consultation with the City and may result in additional costs. DPT provides regular product, manual updates and online
Webinars to educate clients on the features contained in new releases. in many cases, these free Webinars and manual
updates provide clients with additional training required. However, in situations where staff changes are necessitated,
additional training can be arranged.
Z. WARRANTY
1. Respondents must guarantee, for a period of two (2) years from lif
the date of installation, to repair and/or replace any, part or Y
modular component determined to be defective in material or
workmanship under normal use and service at no additional cost
to the City of Fort Lauderdale Parking and Fleet 'Services.
Respondent shall also be solely responsible for the cost of
shipping and return shipping of warranty parts during the.twb (2)
year warranty period. Respondents shall also ;provide the City of
' Fort Lauderdale Parking and Fleet Services free of charge with
any new software releases for a period of two (2) years.
2. The local distributor shall maintain an. adequate supply of
replacement components (e.g. cutters, card readers, etc) on site Y -
at the City of.: Fort Lauderdale Parking Services meter shop.
Payment and, warranty" provisions for replacement components
shall apply from the date of installation of the module.
3. The warranty period for all installed meters in each phase of
purchase will begin on the last date after the last meter has been Y N _
accepted by the City via written acceptance.
4. The City of Fort Lauderdale Parking and Fleet Services shall have
the option of extending the warranty period within 90 days before Y N
the end of the existing warranty period. The Respondent will
provide quote for the extended warranty will
5. The Respondent will provide quote for the extended warranty
detailing the cost par meter, period of coverage and what will be Y N —
covered under the warranty
AA. VARIANCES TO TEC NICAL SPECIFICATIONS LISTED ABOVE
Items not included in your proposal — Discuss / explain any requrements of the RFP that are not included.
in your proposal. — All items that you indicated 'N are to be explained here (To be indexed and
submitted in the order listed),
C. CUSTOMER OPERATION
#3: Explain the capability Of.. the pay station to accept a "PIN" number when using a "Debit" or "Credit°)
card, and if there is an additional configuration cost for this option, wbatthat cost would be.
Checking account debit cards accepted will be only non -PIN -based cards issued by Visa that do not provide credit
capability. At this time, introduction of PIN based cards is cost-prohibited.
F. REVENUECdLLECTION CANISTERS
#11 The removal of the bill stacker shall trigger the recording of ah audit report specific to the bill
Audit reports are manually generated at the pay station when cash is co ec ese repo are en
communicated to EMS for ongoing online access.
J. 8ILL ACCEPTOR
#I. Machine will transmit to the server via wireless transmittal methods every time collection boxes are
removed.
The pay station transmits an Audit Report that is generated during a collection process. The pay station does not
currently transmit. notification that a collection box has been removed; however, this feature is being actively
considered.
K. t)EBlT /CWEDIT CA D OPERATION
#3: That accepts the City of Fort Lauderdale Resident Beach Card. Respondents is responsible to
j , ensure system compatibility with current ;parking card system.
At this time, LUKE does not support the City's Resident Beach Card. DPT can provide an alternate card with the same
functionality, but DPT believes it will be very difficult to work with Parkeon to support the Parkeon card. Although
technically the equipment can support it, it will require a lot of proprietary information from Parkeon. As DPT Is a
direct competitor to Parkeon, DPT feels it cannot commit to supporting the card as DPT has no control over
Parkeon's assistance in this endeavor.
LUKE has the ability to work with custom cards as an alternative to the City's Parking Services resident beach card,
providing exactly the same fuhctionOty.
LUKE can also work with generic ID custom cards where the card number is included in the card's Track 2 data. With
generic iD cards, parkers can get a' parking receipt for a single preestablished rate. This enables parkers to get parking
without paying cash at the machine,
For smart cards, the pay station currently supports the Ball Scot 5 and Atmei smart cards by POM as well as the City
Card smart card from Parcxmam The POM card may be used at the pay station and purchase values are then deducted
from it The pay station can also be used as a smart card reload station for the POM smart cards,
M: COIN ACCEPTOR
#8: An automatic Loin shutter, which will open for coin insertion, but not for plastic, wood, cloth, and all
non -metal objects. the coin slot shall have means to prevent insertion of foreign objects.
DPT may supply an alternate non - shutter coin bezel, which can provide resistance to the threats identified.
#10: Machines shall have a built -in feature that prevents coin and debit card transactions used for
testing purposes from registering in the total revenue register.
LUKE does not currently have a built -in feature that prevents these payment methods being used for test purposes or
prevents them from being recorded on the total revenue register.
N: PRINTER AND RECEIPT PAPER
#3: Printer intensity should be adjustable.
Print intensity is not currently adjustable.
R: REPORTS
#St Date and time of all maintenance transactions.
Maintenance logging Is not currently available at the pay station, but plans are in place to release this capability in the
future.
#6: Maintenance activity by location number.
A sport allows operators to see the operational status by pay station. The operational status of each pay station can
also be viewed in EMS. Maintenance activities are not currently logged at the'pay station, but are being considered for a
future release:
#8: Maintenance activity by type
Maintenance activities are not currently logged at the pay station, but are being considered for a future release.
423: Exception report for.u'nhts not 'repaired
As part of DPr.s product roadmap, a feature plan has been made to add extensive maintenance logging and reporting
for pay station activities, Part of this plan includes an exception report for meters not repaired. A release date is
currently not in place for the addition of this feature.
[1
#27: Exception report for units not collected.
DPT pay stations cannot print exception reports for units not collected.
S. COMMUNICATIONISYSTEM MANAGEMENT SOFTWARE (WIRELESS)
416: Transmit expired/invalid card lists to units via. two -way common €cation
If the pay stations are online, an expired list is not necessary.
i T: SYSTEM MANAPEMENT SOFTWARE
#17..Configure length of time the audible alarm will sound.
The pay station audible alarm is preconfigured to sound for 30 seconds and cannot be configured otherwise. if this
feature is deemed a necessary requirement by the City, DPT will consider adding it to its product development
roadmap for availability In future software releases.
#20: Set a rriaximurn number of tickets . to be sold in a day.
DPT pay stations cannot set the maximum number of tickets to be sold in a day.
#23: Select what to do during a,printer. error.
While the pay station will display a printer error, it will not specify what to do in such a case.
Oa 1. Set an "out of service' phone number:
LUKE will not display an "Out of Service' message or phone number. if a pay station is out of service on the block
where the motorist is parked, the motorist could pay for parking at another machine nearby.
#55: Commahications software is able to add time to a selected stall,
BOSS and EMS cannot add time to a stall.
Other Standards Used . List in detail, any additional standards and/or practices that you consider worthy of
consideration by the Evaluation Committee in evaluating your proposal.- Indicated any additional €e,atures that
your product has that may no be indicated above, or any additional enhancements to requirements we may
have listed above (To be indexed and submitted in the order listed)
COMPLIANT
DP`r is the best qualified vendor to provide the City with multi -space pay, stations for its requirements due to DPT's
successful track record for developing high quality and innovative parking products that service clients well today and
into the future.
DPT has amassed 12 years experience in the design, manufacture, and distribution of highly advanced multi -space
parking pay stations and software management solutions. DPT products are widely used throughout North America by
numerous cities, universities, parks and recreation facilities, transportation facilities, and private parking operators.
Many vendors claim to support the technologies and standards outlined within the City of Fort Lauderdale RFP, but
DPT is one of the few manufacturers that hade'proven success with all of the technologies the City is interested in
supporting either now or in the future. Specific examples include:.
• Wi -Fl support– installations successfully operating In Houston, TY, Redwood City, CA, Brookline, MA, and the
University of California, Santa Barbara.
Ethernet support– Numerous client installations where direct Ethernet support has been deployed. References
• C° "-.on1::.i.::: «Iio.r.n _.All ,irn�accas-,Iced.hY DPTeoUlomenC tO atltitoriZe Credit Card "data are,deslgned tC
, �eRt Applicahi'ons•od Visa.i. Web site at_hteujlwwww<sa,com/cisti:P.. ease see. Peen —: _ . • . te' der o
s,digonalanfslrmation��:J�y —^
— • Pay byPNOne integration —DPT has extensive experience in integrating its technology with third - party cell
phone payment technologies. DPT pay stations are cunently'in operation with Verrus systems. Transaction data is
received from the Verrus system and this information is then pravlded in real time for enforcement, transaction,
and revenue reporting
Third -party hardware.and software integration – DPT's Web Services has enabled clients to integrate EMS
data with both their handheid enforcement devices and Banner accounting system. Enforcement manufacturers
such as Complua Data Innovations, Duncan Solutions, ParkTrak, and T2 Systems have already developed
integrations with Dpi EMS data on their handheld devices.
Platform for'the future — WKE is built on the Windows CE operating system that enables the product to take
advantage of industry standard technologies that can provide new features in the future such as multi- screen
advertising that may provide new benefits to the City. Most alternative suppliers have built their products on
proprietary platforms that limit the ability to take advantage of new technologies that may emerge in the market.
DPT also knows that the key to any new multi -space parking meter project is a successful implementation.
Implementation includes pre - installation planning, meter placement, community public relations, signage, rate structures
that work for the public, and ongoing monitoring.
END OF SECTION
Request for Proposal for Multi -Space Parking Meters
Appendix A — LUKE Brochure
Digital Payment Technologies — Response to the City of Fort Lauderdale
31
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