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21TO: VIA: FROM: DATE: Honorable Mayor Stoddard and Members of Hector Mirabile, Ph. D., City Alfredo Riverol, Finance September 30, 2010 Commission Subject: Parking Pay Stations Purchase Background: The City of South Miami is requesting to purchase 38 Solar Parking Pay Stations to be placed throughout the City of South Miami. The City of South Miami will be seeking financing for $382,006 with an interest rate less than 5% for a 5 -year term (see first financing quote). The new Parking Pay Station machines are estimated to increase meter franchise fee revenues by 25 %. The estimated increase in revenue is expected to produce the funds required to pay the annual debt payment amount. Selected: The City of South Miami is requesting to execute a Cooperative Purchasing Agreement with Digital Payment Technologies Corp. based on the City of Fort Lauderdale Request For Proposal bid number 504-10412. The City of Fort Lauderdale completed a competitive bid process using the same purchasing guidelines as required by the City of South Miami. Digital Payment Technologies Corp has agreed to honor the prices submitted and awarded by the City of Fort Lauderdale. Cost: The Cost of each Parking Pay Station will be $10,052 (see Digital Technologies detail pricing quote). The monthly expense related to each Parking Pay Station for credit card service, internet link requirement, etc. is $50 per meter, per month as per the City of Fort Lauderdale Contract. Account Number: The annual payment for this purchase was included in 2010-2011 budget 001 - 1410 - 513 -7110 Debt Services - principal and 00 1 - 1410-513-72 10 Debt Services- interest. Backup Documentation: ■ Digital Payment Technologies CSM price detail • City of Fort Lauderdale RFP #504 -10412 • Parker Systems financing quote • City of Fort Lauderdale executed contract • Cooperative Purchasing Agreement • Luke Parking Pay Station picture 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1s 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 RESOLUTION NO.: A Resolution of the Mayor and City Commission of the City of South Miami, Florida, authorizing the City Manager to execute an agreement with Digital Payment Technologies, Corp.; a Canadian federal corporation authorized to transact business in the State of Florida to purchase thirty -eight (38) Parking Pay Stations to be placed throughout the City of South Miami, providing for an effective date. WHEREAS, The City of South Miami will be seeking financing for $382,006 with an interest rate less than 5% for a 5 -year term, and WHEREAS, The City of South Miami desires to cooperatively purchase automated parking pay stations from Digital Payment Technologies, Corp., using the City of Fort Lauderdale, contract number 504 -10412 terms and conditions, and WHEREAS, Digital Payment Technologies, Corp. has agreed to honor the prices provided to the City of Ft. Lauderdale from contract number 504- 10412, and WHEREAS, these funds are allocated in account numbers 001 - 1410 -513 -7110 Debt Services Principal and 001 - 1410 -513 -7210 Debt Services Interest budgeted within 2010/2011 fiscal year budget. NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF SOUTH MIAMI, FLORIDA: Section 1. The City Manager is authorized to execute a purchase agreement with Digital Payment Technologies, Corp. for the purchase of thirty -eight (38) Parking Pay Stations using the pricing provided to the City of Ft. Lauderdale per contract number 504 - 10412. Section 2. This Resolution shall take effect immediately upon adoption. PASSED AND ADOPTED this ATTEST: City Clerk Read and approved as to form and sufficiency: City Attorney 2010 APPROVED: Mayor COMMISSION VOTE: Mayor Stoddard Vice -Mayor Newman Commissioner Palmer Commissioner Beasley Commissioner Harris 6130 Sunset Drive, South Miami, Florida 33143 (305) 663 -6339 Fax: (305) 667 -7806 www.citvofsouthmiami.net Purchasing /Procurement Division COOPERATIVE PURCHASING AGREEMENT For Service Bids by Another Governmental Entity WHEREAS, Digital Payment Technologies Corp. a Florida corporation (the "Vendor"), is hereby entering into an agreement dated , with the CITY OF SOUTH MIAMI (the "City "), for goods or materials procured pursuant to City of Fort Lauderdale (the "Contractor ") under Florida Statues §287.057 and specifically described as: Parking Pay Stations (the "Work "); and WHEREAS, the City, a Florida municipal corporation has the legal authority under City Charter Article 11l Section 5 "Power and Duties" subsection H which stated; "....the City may make purchases through other governmental agencies that have followed similar bidding procedures ", and procured pursuant to F.S. §287.057 by another governmental entity when seeking to utilize the same or similar services provided for in the said agreement; and WHEREAS, Cooperative Purchases (Piggyback Cooperatives); are purchases made under the terms and conditions of another public agency's contract when that contract includes a provision that extends its pricing, terms, and conditions to other public agencies. Agencies with smaller volumes can piggyback on the contracts and enjoy significant savings in terms of product cost reductions and staff time savings, NOW THEREFORE, having found it to be in the public interest, 1. The Vendor affirms and ratifies the terms and conditions of the agreement with the "Contractor' and agrees to perform the services set forth therein for the "City" in accordance with the terms of said Contract until the Work is completed. 2. The City agrees to utilize the services of the Vendor in a manner and upon the terms and conditions as set forth in the Agreement with the "Contractor" until the Work is completed. VENDOR By: WITNESS: WITNESS: Z:\Forms & Template \Piggyback Agreement Rev.2010.doc CITY OF SOUTH MIAMI City Manager ATTEST: City Clerk 06.08.10 City of South Miami, Florida I Of I PRICE DETAIL Revised 06.08.20103:23 PM Florida Dor Control and Digttal Payment Tech i I d 777777777H----=d1 Line Fort Lauderdale Item Price Expended Price Fort Lauderdale M-MMMM&V HARDWARE COSTS: Luke 4!Ion Hardware& Software Solar LUKE Paystation Cold Rolled S Feel), including: 15,888.00 8,738,40 18 157,291,20 38 1 $332,05920 Bill yalidator (jq�G notes Included Included I Included 3 1 Coin Acceptonwith Canister _____Lncudad Included 181 Included 4 ---included Duai Card Included I Induced 181 Included Included 5 1 Paystation BOSS License Included I Included 181 Included Included 6 1 GSM Modem-Wireless Communications Included Included 18; Included ] Included L §21te!1 Panel 20 Watt Wireless Compatible included) 18; Included --4 --- Subtotal for hardware 8,738.40 157,291.20 38 $332,05910 Price per Solar LUKE 8,738.40 $8,738.40 "ONE TIME" CHARGES: Common Software and Ha rdw a re 8 mB 120 LUKE taUdn cold Rolled Steep including 14,853.63i 816915 14: 11436810 0 $0.00 _�Aqj. Validator Included I Included 14; Includeol $0.00 10 Coin Acceptor Included I Included 0 114��Included $0.00 11 Dual Card Reader Included Included 141 Included! 0 $0.00 12 included $0.00 13 GSM Modemn Included 14; Included: 0 i $0.00 14 Power Includedi - Included 141 Included! 0 $0.00 Subtotal for hardware 8,169.15 Price per AC LUKE 114,368, 10 38 $0.00 8,169.15, $0.00 Common Software& Hardware 15 Luke n Software Luke 250.0011 250.00 1 LL Ire d1purqh, $250.00 16 Luke Boss Software 1,000,001 1,000.00 1 already purch I I $1,000.00 17 Credit 1,000.00 1,000.00 1 Lready_purch 1 $1,000.00 External Lays - - 13.75 4 55.00 2 $27.50 19 collection Key (win bag removal) 18.15 4 72.60 2 $36,30 20 Collection j(q Lin bag access)_ 10.00 5.50 4 22.00 2 $11.00 21 ,Key Collection Key (bill removal) 10.00 550 4 ahead urch 2 $11.00 22_._, Coll ion 11 access aqL_lSe)L(IbLSox 10.00 5.50 4 already already h $11.00 23 _ Shipping 200.00 __ 200,001 32 _pYrL 6,400.00 -_2 38 Services 24 Irit-allation 500.00 600.00 32 %000.00 3� $19,000.00 26 27 lst Additional Extended I year ftrLnly or2nd y Additional Extended I year Tier 2 Support (for 2nd year) 500.00 600.00 600.00 500Z 32 75'0001 32 250.001 321 16,000.00 24,000.00 6,000.001 38 0 0 $19,000-00 $0.00 28 Trai jhin firstday) 2,000.00 11 2,000.00 1 $2,000.00 29 ThAning (additional day) 500.00 500.00; 2�- -1,00-010-0 0 Collection Extras 30 Spare, Coin Canastler 600.00 Z 0 $0.00 31 are, Bill tacker 300.00 165,00 3Z 5,280.00 0 $0.00 32 EMS Pricing Ranching (per paystaron, per 50001 Calculated monthly 33 Real Time Credit Card (per paystdcon, per month) y 38 Calculated monol 34 Monitoring ard Alarming era tjaion, per month) Included Included� 1 calculated l Wool TOTAL 361,048.90 $382,006.00 Overall Price per Unit 11,531.81 $10,052.79 Overall Price per Unit 10,962.56 36 1 Stainless Steel Cabinet and Pedestal Up rade 832.69 Discount Structure Cummulative Number of Units % Chscount EMS Charges 0.00 50.00 5 -9i 10,00 50.00 10-24 15.00 50.00 25-59 30.00 <50.00 60 -99 .45.00 30.00 Revised 06.08.20103:23 PM 1 2 a 1 2 3 9 L CITY OF FORT LAUDERDALE RFP EVALUATION COMMITTEE TABULATION RFP If 504.10412 TITLE: Multi Space Parking Meters DATE: 1113/2010 FINAL RANKING TOTAL AVERAGE TOTAL FINAL PROPOSER: Digital Payment Technologies 73.41 MAXIMUM POINTS MAXIMUM POINTS J.Davis D.Pfeiffer R.Gonzalez EVALUATION CRITERIA AVAILABLE #1 #2 #3 UNDERSTANDING OVER NEEDS OF THE CITY 50 45 45 40 EXPERIENCE, QUALIFICATIONS, PAST PERFORMANCE 20 18 16 16 TOTAL COST TO THE CITY 30 30 30 30 TOTAL POINTS 93 91 86 1 270 1 90 TOTAL AVERAGE PROPOSER: Parkeon 67.41 73.41 MAXIMUM POINTS J.Davis D.Pfeiffer R.-Gonzalez EVALUATION CRITERIA AVAILABLE #1 #2 93 UNDERSTANDING OVER NEEDS OF THE CITY 50 30 35 35 EXPERIENCE, QUALIFICATIONS, PAST PERFORMANCE 20 8 6 12 TOTAL COST TO THE CITY 30 26.41 26.41 26.41 TOTAL POINTS 64.41 67.41 73.41 1 205.23 1 68.41 D.Pfe#fer R.Gonzalez EVALUATION CRITERIA TOTAL AVERAGE PROPOSER: VenTek International MAXIMUM POINTS J.Davis D.Pfe#fer R.Gonzalez EVALUATION CRITERIA AVAILABLE #1 92 #3 UNDERSTANDING OVER NEEDS OF THE CITY 50 25 40 30 EXPERIENCE, QUALIFICATIONS, PAST PERFORMANCE 20 10 12 14 TOTAL COST TO THE CITY 30 0 0 0 TOTAL POINTS 35 62 44 1 131 1 43.66 TOTAL AVERAGE PROPOSER: MacKay Meters, Inc. MAXIMUM POINTS J.Davis D.Pfeiffer R.Gonzalez EVALUATION CRITERIA AVAILABLE #t #2 #3 UNDERSTANDING OVER NEEDS OF THE CITY 50 10 5 35 EXPERIENCE, QUALIFICATIONS, PAST PERFORMANCE 20 6 10 10 TOTAL COST TO THE CITY 30 0 0 0 TOTAL POINTS [:= 15 45 76 1 2533 TOTAL AVERAGE EXHIBIT 2 CAR 10 -0218 RFP # 504 -10412 Multi -Space Parking Meters EVALUATION COMMITTEE SCORING SHEET FIRM EVALUATED: VenTek International COMMITTEE MEMBER: Darlene Pfeiffer Total Cost to the City 0 Total Points Awarded J *Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 Committee Member Date Weight Point Criteria Factor Points* Subtotal Understanding of the overall needs of 5.0 X - /O the City and Proposer's approach as presented in the narrative technical proposal, required submittals, deliverables, timetables... Experience, qualifications, and past 2.0 X performance of the Proposer, including staff, facilities and resources, company profile, references. Total Cost to the City 0 Total Points Awarded J *Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 Committee Member Date RFP # 504 -10412 Multi -Space Parkin Meters EVALUATION COMMITTEE SCORING SHEET FIRM EVALUATED: Parkeon COMMITTEE MEMBER: Darlene Pfeiffer Criteria Weight Point Factor Points* Subtotal Understanding of the overall needs of 5.0 X the City and Proposer's approach as presented in the narrative technical proposal, required submittals, deliverables, timetables... Experience, qualifications, and past. 2.0 X performance of the Proposer, including staff, fac— li ies and resources, company profile, references. Total Cost to the City Total Points Awarded *Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 d' 27 Committee Member Signature _ Date`? RFP # 504 -10412 Multi -Space Parking Meters EVALUATION COMMITTEE SCORING SHEET FIRM EVALUATED: Digital Payment Tech COMMITTEE MEMBER: Darlene Pfeiffer Total Points Awarded / *Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 Committee Member Date Weight Point Criteria Factor Points* Subtotal Understanding of the overall needs of 5.0 X the City and Proposer's approach as presented in the narrative technical proposal,. required submittals, deliverables, timetables... Experience, qualifications, and past 2.0 X iv performance of the Proposer, including staff, facilities and resources, company profile, references. L Total Cost to the City 30 Total Points Awarded / *Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 Committee Member Date RFP # 504 -10412 Multi -Space Parking Meters EVALUATION COMMITTEE SCORING SHEET FIRM EVALUATED: MacKay Meters, Inc. COMMITTEE MEMBER: Darlene Pfeiffer Criteria Weight, Factor Understanding of the overall needs of 5.0 X the City and Proposer's approach as presented in the narrative technical proposal, required submittals, deliverables, timetables... Experience, qualifications, and past performance of the Proposer, including staff, facilities and resources, company profile, references. Total Cost to the City Total Points Awarded *Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 Points* p 2.0 X Point Subtotal 4KX /U 0 Date /,b 21/ o RFP # 504 -10412 Multi -Space Parking Meters EVALUATION COMMITTEE SCORING SHEET FIRM EVALUATED: Digital Payment Tech COMMITTEE MEMBER: Reina Gonzalez Total Cost to the City 30 Total Points Awarded "Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable (0- 1 <�CommentS. "-'�l...1� �.,�lJ..Lt�L /1.��2�{� 7ix�ay�Ge to /- e.L.'cyl� /> T,a�7 \f/y c:. G; S/ J�1. �r"GA- ft«�'.�r�•�,a {��•�°j'� `�°'"• `�n) //X� !s•L° -P E.�' YL��1!:4J i / %lL �¢YI f/%�6'riF/�✓Jio/rd').Yl ? \^��( /'I;C��.. my.^ -.*' Gi.C:Ya" (^'•l/M C/eb14'.�r l.J / %/�.L�cQ�t1'(X,. 1F�`'�O %YcL il'�4.t/l uv Gc 1..2�/ P�J12C 6/JrYicraB C�l1�1t�•��i !' u+2c.C�ira�.d- U�ie:v .:�y �i�y� VNr^� m�q�i� rn't�� Cr �DSS a7u"drw- 3r6rnl, ze) Committee Member Date OKL� 'Z1� /ca Weight Point Criteria Factor Points* Subtotal Understanding of the overall needs of 5.0 X the City and Proposer's approach as presented in the narrative technical proposal, required submittals, deliverables, timetables... Experience, qualifications, and past 2.0 X performance of the Proposer, including staff, facilities and resources, company profile, references. Total Cost to the City 30 Total Points Awarded "Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable (0- 1 <�CommentS. "-'�l...1� �.,�lJ..Lt�L /1.��2�{� 7ix�ay�Ge to /- e.L.'cyl� /> T,a�7 \f/y c:. G; S/ J�1. �r"GA- ft«�'.�r�•�,a {��•�°j'� `�°'"• `�n) //X� !s•L° -P E.�' YL��1!:4J i / %lL �¢YI f/%�6'riF/�✓Jio/rd').Yl ? \^��( /'I;C��.. my.^ -.*' Gi.C:Ya" (^'•l/M C/eb14'.�r l.J / %/�.L�cQ�t1'(X,. 1F�`'�O %YcL il'�4.t/l uv Gc 1..2�/ P�J12C 6/JrYicraB C�l1�1t�•��i !' u+2c.C�ira�.d- U�ie:v .:�y �i�y� VNr^� m�q�i� rn't�� Cr �DSS a7u"drw- 3r6rnl, ze) Committee Member Date OKL� 'Z1� /ca RFP # 504 -10412 Multi -Space Parking Meters EVALUATION COMMITTEE SCORING SHEET FIRM EVALUATED: Parkeon COMMITTEE MEMBER: Reina Gonzalez Criteria Weight Factor Understanding of the overall needs of 5.0 X the City and Proposer's approach as presented in the narrative technical proposal, required submittals, deliverables, timetables... Experience, qualifications, and past 2.0 X performance of the Proposer, including staff, facilities and resources, company profile, references. Total Cost to the City Total Points Awarded *Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 0 Comments: ° o 21:46 •7 3.i.t I r _W. t � Committee Member Signature _ .,t: r�� ra v for <� Date TL< 2� ��{% Point Points* Subtotal 21:46 •7 3.i.t I r _W. t � Committee Member Signature _ .,t: r�� ra v for <� Date TL< 2� ��{% RFP # 504 -10412 Multi -Space Parking Meters EVALUATION COMMITTEE SCORING SHEET FIRM EVALUATED: VenTek International COMMITTEE MEMBER: Reina Gonzalez Total Cost to the City 0 Total Points Awarded Z/ *Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 Comments: 4!5�ou I Gu.r�� /ucr. idly �/J Doak: C <i�0 Z6/-2 %ROCS e6.o 0A-1 3y:oi.WC. R�4 /cp0 �f /�'�nv20 s•�-zay,c�dmsc-JS/,�z � �.%7 'KCaCCrc`rrNS �a x/.Flld?J � 7" /Ja %A vc;/ /n ro /i,Ct /1io F S�rr...F..r . � r.;, -r,.9� O n. r.. 'S.��onxi � (!(eG'.!d'Lrl�'Y�•r, s'ccL_1/3,:: ,re��.. Committee Member Signatu Date Weight Point Criteria Factor Points* Subtotal Understanding of the overall needs of 5.0 XZ_____ = J� the City and Proposer's approach as presented in the narrative technical proposal, required submittals, deliverables, timetables... Experience, qualifications, and past 2.0 X - t performance of the Proposer, including staff, facilities and resources, company profile, references. Total Cost to the City 0 Total Points Awarded Z/ *Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 Comments: 4!5�ou I Gu.r�� /ucr. idly �/J Doak: C <i�0 Z6/-2 %ROCS e6.o 0A-1 3y:oi.WC. R�4 /cp0 �f /�'�nv20 s•�-zay,c�dmsc-JS/,�z � �.%7 'KCaCCrc`rrNS �a x/.Flld?J � 7" /Ja %A vc;/ /n ro /i,Ct /1io F S�rr...F..r . � r.;, -r,.9� O n. r.. 'S.��onxi � (!(eG'.!d'Lrl�'Y�•r, s'ccL_1/3,:: ,re��.. Committee Member Signatu Date RFP # 504 -10412 Multi -Space Parking Meters EVALUATION COMMITTEE SCORING SHEET FIRM EVALUATED: MacKay Meters, Inc. COMMITTEE MEMBER: Reina Gonzalez Total Cost to the City �1 0 7 Total Points Awarded —_ *Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 G5 4�1) Comments: °-zr'- e /3 *e�-,ttor e,&6 'G °L - 4.4& �/ f U�� u'` -c�,.r r >�r'��c� �!J'Zvlc�G. ^.Y.. i>lvic.sc!u. • < - / %fG � n = f G�i a-P 4'S fCitP RN / /1fY 2' 1G.2' G Gj �Lo "x -� J1.� -'fir �L..rgO, _ _/. c f C. e-ye C. ' 11F:,w 2Pc A./1/ r Date 71 V Weight Point Criteria Factor Points* Subtotal Understanding of the overall needs of 5.0 X 7 the City and Proposer's approach as presented in the narrative technical proposal, required submittals, deliverables, i 1 timetables... a V Experience, qualifications, and past 2.0 X performance of the Proposer, including staff, facilities and resources, company profile, references. Total Cost to the City �1 0 7 Total Points Awarded —_ *Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 G5 4�1) Comments: °-zr'- e /3 *e�-,ttor e,&6 'G °L - 4.4& �/ f U�� u'` -c�,.r r >�r'��c� �!J'Zvlc�G. ^.Y.. i>lvic.sc!u. • < - / %fG � n = f G�i a-P 4'S fCitP RN / /1fY 2' 1G.2' G Gj �Lo "x -� J1.� -'fir �L..rgO, _ _/. c f C. e-ye C. ' 11F:,w 2Pc A./1/ r Date 71 V RFP # 504 -10412 Multi -Space Parking Meters EVALUATION COMMITTEE SCORING SHEET FIRM EVALUATED: MacKay Meters, Inc. COMMITTEE MEMBER: Jeff Davis Weight Point Criteria Factor Points* Subtotal ti Understanding of the overall needs of 5.0 X the City and Proposer's approach as presented in the narrative technical proposal, required submittals, deliverables, timetables... Experience, qualifications, and past 2.0 X performance of the Proposer, including staff, facilities and resources, company profile, references. Total Cost to the City 0 Total Points Awarded "Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 Comments:�c o�t2� -.'�� a.,,ic� �z aie -�� Q•. -s \7.� �� [�- tkahi,_a,\ o ^�-.' 't O •`A! y�,..� K c� .+�. ^a �2�, �-�2< C��k-c e..�, a `� Committee Member Signature Date��`, RFP # 504 -10412 Multi -Space Parking Meters EVALUATION COMMITTEE SCORING SHEET FIRM EVALUATED: Digital Payment Tech COMMITTEE MEMBER: Jeff Davis Criteria Weight Factor Points* Understanding of the overall needs of 5.0 X°G the City and Proposer's approach as presented in the narrative technical proposal, required submittals, deliverables, timetables... Experience, qualifications, and past 2.0 X - performance of the Proposer, including staff, facilities and resources, company profile, references. Total Cost to the City Total Points Awarded *Points Excellent 9-10, Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 Point Subtotal F= Comments: Committee Member Signature\�� Date RFP # 504 -10412 Multi -Space Parkins Meters EVALUATION COMMITTEE SCORING SHEET FIRM EVALUATED: Parkeon COMMITTEE MEMBER: Jeff Davis Weight Point Criteria Factor Points* Subtotal Understanding of the overall needs of 5.0 X the City and Proposer's approach as presented in the narrative technical proposal, required submittals, deliverables, timetables... Experience, qualifications, and past performance of the Proposer, including staff, facilities and resources, company profile, references. Total Cost to the City Total Points Awarded *Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 37-46- Comments: •KS,j'c'�a�e..�6 C- 1ih`Ct.'t��,e •cnz.>c�`C;�.,r °� F:...�'��- a.'e -�. n r. •, Committee Member Signature "�� _� Date \ \�a��•`� RFP # 504 -10412 Multi -Space Parking Meters EVALUATION COMMITTEE SCORING SHEET FIRM EVALUATED: VenTek International - COMMITTEE MEMBER: Jeff Davis Weight Point Criteria Factor Points* Subtotal Understanding of the overall needs of 5.0 X_ the City and Proposer's approach as presented in the narrative technical proposal, required submittals, deliverables, timetables... Experience, qualifications, and past 2.0 X� performance of the Proposer, including staff, facilities and resources, company profile, references. Total Cost to the City 0 ,.a Total Points Awarded *Points Excellent 9-10 Good 6-8 Acceptable 2-5 Unacceptable 0 - 1 Comments: Committee Member Signature~�� Date City of Fort Lauderdale CITY OF FORT LARUERI)ALE Bid 504 -10412 Mar 3, 2010 9:27:46 AM EST P. 1 City of Fort Lauderdale Bid 504-10412 Bid Number 504 -10412 Bid Title MULTI -SPACE PARKING METERS Bid Start Date Dec 10, 2009 3:57:06 PM EST Bid End Date Jan 13, 2010 2:00:00 PM EST Question & Answer End Dec 28, 2009 2:00:00 PM EST Date Bid Contact Ann Debra Diaz Procurement Specialist II Procurement 954- 828 -5949 adiaz @fortlauderdale.gov Changes made on Dec 21, 2009 8:43:17 AM EST New Documents Parking card sample.pdf Bid 504 -10412 Description The City of Fort Lauderdale, Florida (City) is seeking proposals from qualified firms, hereinafter referred to as the Contractor, for the purchase and installation of multi -space parking meters for the City's Parking and Fleet Services Department, in accordance with the terms, conditions, and specifications contained in this Request for Proposals (RFP). Mar 3, 2010 9:27:46 AM EST P. 2 City of Fort Lauderdale Bid 504 -10412 City of Fort Lauderdale Issued for Parking and Fleet Services Department by the Procurement Services Department AnnDebra Diaz (954) 828 -5949 E -mail: adiaz @fortlauderdale.gov Visit us on the Web at www.fortlauderdale.gov /purchasing $ Mar 3, 2010 9:27:46 AM EST p. 3 City of Fort Lauderdale Bid 504 -10412 01. PURPOSE: The City of Fort Lauderdale, Florida (City) is seeking proposals from qualified firms, hereinafter referred to as the Contractor, for the purchase and installation of multi -space parking meters for the City's Parking and Fleet Services Department, in accordance with the terms, conditions, and specifications contained in this Request for Proposals (RFP). 02. INFORMATION OR CLARIFICATION: For information concerning procedures for responding to this RFP, technical specifications, etc., utilize the question / answer feature provided by Bid Sync. Such contact shall be for clarification purposes only. Material changes, if any, to the scope of services or bidding procedures will only be transmitted by written addendum (See addendum section of BidSync Site). No variation in price or conditions shall be permitted based upon a claim of ignorance. Submission of a proposal will be considered evidence that the proposer has familiarized himself with the nature and extent of the work, and the equipment, materials, and labor required. 03. ELIGIBILITY: To be eligible to respond to this Request for Proposal the proposing firm must demonstrate that they, or the principals assigned to the project, have successfully delivered, installed and have operational, system installations running on equipment and software similar to those specified in the Scope of Services section of this RFP. The City reserves the right to request live demonstration (s) of proposed equipment and operating and software systems, inspect the proposers' facility, and visit other client installations in making a determination of proposers ability and capacity to perform the requirements of the RFP. All products offered in response to this RFP must be available, as proposed, by the proposal due date. Each product must be available for evaluation and be complete with documentation. The department reserves the right to reject any proposals submitted that have any components not fully functioning and available by the proposal due date. 04. TRANSACTION FEES: The City of Fort Lauderdale uses BidSync (www.bidsVnc.com) to distribute bids and proposals. There is no charge to vendors /contractors to register and participate in the solicitation process, nor will any fees be charged to the awarded vendor. Refer to www.bidsync.com for further information. Mar 3, 2010 9:27:46 AM EST p. 4 City of Fort Lauderdale l Release RFP 12/11/09 Last Date for Receipt of Questions of a Material Nature 12/28/09 Addendum Release (If required) 12/30/09 PROPOSAL DUE (Prior to 2:00 PM) 01/13/10 Evaluation Committee Review and Short Listing of Proposals — if required (Estimated) 01/20/10 Oral Interviews with Finalists and Selection Of First Ranked Proposer— if required (Estimated) 02/01/10 City Commission Award of Contract (Estimated) 02/16/10 Mar 3, 2010 9:27:46 AM EST Bid 504 -10412 P. 5 City of Fort L3ud�, YTIl City of Fort Lauderdale GENERAL CONDITIONS Bid 504 -10412 These instructions are standard for all contracts for commodities or services issued through the City of Fort Lauderdale Procurement Services Department. The City may delete, supersede, or modify any of these standard instructions for a particular contract by indicating such change in the Invitation to Bid (ITB) Special Conditions, Technical Specifications, Instructions, Proposal Pages, Addenda, and Legal Advertisement. In this general conditions document, Invitation to Bid (ITB) and Request for Proposal (RFP) are interchangeable. PART I BIDDER PROPOSAL PAGE(S) CONDITIONS: 1.01 BIDDER ADDRESS: The City maintains automated vendor address lists that have been generated for each specific Commodity Class item through our bid issuing service, BidSync. Notices of Invitations to Bid (ITB'S) are sent by e -mail to the selection of bidders who have fully registered with BidSync or faxed (if applicable) to every vendor on those lists, who may then view the bid documents online. Bidders who have been informed of a bid's availability in any other manner are responsible for registering with BidSync in order to view the bid documents. There is no fee for doing so. If you wish bid notifications be provided to another e -mail address or fax, please contact BidSync. If you wish purchase orders sent to a different address, please so indicate in your bid response. If you wish payments sent to a different address, please so indicate on your invoice. 1.02 DELIVERY: Time will be of the essence for any orders placed as a result of this ITB. The City reserves the right to cancel any orders, or part thereof, without obligation if delivery is not made in accordance with the schedule specified by the Bidder and accepted by the City. 1.03 PAYMENT TERMS AND CASH DISCOUNTS: Payment terms, unless otherwise stated in this ITB, will be considered to be net 30 days after the date of satisfactory delivery at the place of acceptance and receipt of correct invoice at the office specified, whichever occurs last. Bidder may offer cash discounts for prompt payment but they will not be considered in determination of award. If a Bidder offers a discount, it is understood that the discount time will be computed from the date of satisfactory delivery, at the place of acceptance, and receipt of correct invoice, at the office specified, whichever occurs last. 1.04 TOTAL BID DISCOUNT: If Bidder offers a discount for award of all items listed in the bid, such discount shall be deducted from the total of the firm net unit prices bid and shall be considered in tabulation and award of bid. 1.05 BIDS FIRM FOR ACCEPTANCE: Bidder warrants, by virtue of bidding, that the bid and the prices quoted in the bid will be firm for acceptance by the City for a period of ninety (90) days from the date of bid opening unless otherwise stated in the ITB. 1.06 VARIANCES: For purposes of bid evaluation, Bidder's must indicate any variances, no matter how slight, from ITB General Conditions, Special Conditions, Specifications or Addenda in the space provided in the ITB. No variations or exceptions by a Bidder will be considered or deemed a part of the bid submitted unless such variances or exceptions are listed in the bid and referenced in the space provided on the bidder proposal pages. If variances are not stated, or referenced as required, it will be assumed that the product or service fully complies with the City's terms, conditions, and specifications. By receiving a bid, City does not necessarily accept any variances contained in the bid. All variances submitted are subject to review and approval by the City. If any bid contains material variances that, in the City's sole opinion, make that bid conditional in nature, the City reserves the right to reject the bid or part of the bid that is declared, by the City as conditional. Form G -107 Rev. 11/08 Mar 3, 2010 9:27:46 AM EST P. 6 City of Fort Lauderdale Bid 504 -10412 1.07 NO BIDS: If you do not intend to bid please indicate the reason, such as insufficient time to respond, do not offer product or service, unable to meet specifications, schedule would not permit, or any other reason, in the space provided in this ITB. Failure to bid or return no bid comments prior to the bid due and opening date and time, indicated in this ITB, may result in your firm being deleted from our Bidder's registration list for the Commodity Class Item requested in this ITB. 1.08 MINORITY AND WOMEN BUSINESS ENTERPRISE PARTICIPATION AND BUSINESS DEFINITIONS: The City of Fort Lauderdale wants to increase the participation of Minority Business Enterprises (MBE), Women Business Enterprises (WBE), and Small Business Enterprises (SBE) in its procurement activities. If your firm qualifies in accordance with the below definitions please indicate in the space provided in this ITB. Minority Business Enterprise (MBE) "A Minority Business' is a business enterprise that is owned or controlled by one or more socially or economically disadvantaged persons. Such disadvantage may arise from cultural, racial, chronic economic circumstances or background or other similar cause. Such persons include, but are not limited to: Blacks, Hispanics, Asian Americans, and Native Americans. The term "Minority Business Enterprise" means a business at least 51 percent of which is owned by minority group members or, in the case of a publicly owned business, at least 51 percent of the stock of which is owned by minority group members. For the purpose of the preceding sentence, minority group members are citizens of the United States who include, but are not limited to: Blacks, Hispanics, Asian Americans, and Native Americans. Women Business Enterprise (WBE) a "Women Owned or Controlled Business" is a business enterprise at least 51 percent of which is owned by females or, in the case of a publicly owned business, at least 51 percent of the stock of which is owned by females. Small Business Enterprise (SBE) "Small Business' means a corporation, partnership, sole proprietorship, or other legal entity formed for the purpose of making a profit, which is independently owned and operated, has either fewer than 100 employees or less than $1,000,000 in annual gross receipts. BLACK, which includes persons having origins in any of the Black racial groups of Africa. WHITE, which includes persons whose origins are Anglo -Saxon and Europeans and persons of Indo- European decent including Pakistani and East Indian. HISPANIC, which includes persons of Mexican, Puerto Rican, Cuban, Central and South American, or other Spanish culture or origin, regardless of race. NATIVE AMERICAN, which includes persons whose origins are American Indians, Eskimos, Aleuts, or Native Hawaiians. ASIAN AMERICAN, which includes persons having origin in any of the original peoples of the Far East, Southeast Asia, the Indian subcontinent, or the Pacific Islands. 1.09 MINORITY -WOMEN BUSINESS ENTERPRISE PARTICIPATION It is the desire of the City of Fort Lauderdale to increase the participation of minority (MBE) and women - owned (WBE) businesses in its contracting and procurement programs. While the City does not have any preference or set aside programs in place, it is committed to a policy of equitable participation for these firms. Proposers are requested to include in their proposals a narrative describing their past accomplishments and intended actions in this area. If proposers are considering minority or women owned enterprise participation in their proposal, those firms, and their specific duties have to be identified in the proposal. If a proposer is considered for award, he or she will be asked to meet with City staff so that the intended MBE /WBE participation can be formalized and included in the subsequent contract. Form G -107 Rev. 11/08 Mar 3, 2010 9:27:46 AM EST P. 7 City of Fort Lauderdale Bid 504 -10412 2.01 BIDDING DEFINITIONS The City will use the following definitions in it's general conditions, special conditions, technical specifications, instructions to bidders, addenda and any other document used in the bidding process: INVITATION TO BID (ITB) when the City is requesting bids from qualified Bidders. REQUEST FOR PROPOSALS (RFP) when the City is requesting proposals from qualified Proposers. BID — a price and terms quote received in response to an ITB. PROPOSAL — a proposal received in response to an RFP. BIDDER — Person or firm submitting a Bid. PROPOSER — Person or firm submitting a Proposal. RESPONSIVE BIDDER — A person whose bid conforms in all material respects to the terms and conditions included in the ITB. RESPONSIBLE BIDDER — A person who has the capability in all respects to perform in full the contract requirements, as stated in the ITB, and the integrity and reliability that will assure good faith performance. FIRST RANKED PROPOSER — That Proposer, responding to a City RFP, whose Proposal is deemed by the City, the most advantageous to the City after applying the evaluation criteria contained in the RFP. SELLER — Successful Bidder or Proposer who is awarded a Purchase Order or Contract to provide goods or services to the City. CONTRACTOR — Successful Bidder or Proposer who is awarded a Purchase Order, award Contract, Blanket Purchase Order agreement, or Term Contract to provide goods or services to the City. CONTRACT — A deliberate verbal or written agreement between two or more competent parties to perform or not to perform a certain act or acts, including all types of agreements, regardless of what they may be called, for the procurement or disposal of equipment, materials, supplies, services or construction. CONSULTANT — Successful Bidder or Proposer who is awarded a contract to provide professional services to the City. The following terms may be used interchangeably by the City: ITB and /or RFP; Bid or Proposal; Bidder, Proposer, or Seller; Contractor or Consultant; Contract, Award, Agreement or Purchase Order. 2.02 SPECIAL CONDITIONS: Any and all Special Conditions contained in this ITB that may be in variance or conflict with these General Conditions shall have precedence over these General Conditions. If no changes or deletions to General Conditions are made in the Special Conditions, then the General Conditions shall prevail in their entirety, PLt7PIT \fIr / \:77d 19103 ��111 7 3.01 SUBMISSION AND RECEIPT OF BIDS: To receive consideration, bids must be received prior to the bid opening date and time. Unless otherwise specified, Bidder's should use the proposal forms provided by the City. These forms may be duplicated, but failure to use the forms may cause the bid to be rejected. Any erasures or corrections on the bid must be made in ink and initialed by Bidder in ink. All information submitted by the Bidder shall be printed, typewritten or filled in with pen and ink. Bids shall be signed in ink. Separate bids must be submitted for each ITB issued by the City in separate sealed envelopes properly marked. When a particular ITB or RFP requires multiple copies of bids or proposals they may be included in a single envelope or package properly sealed and identified. Only send bids via facsimile transmission (FAX) if the ITB specifically states that bids sent via FAX will be considered. If such a statement is not included in the ITB, bids sent via FAX will be rejected. Bids will be publicly opened in the Procurement Office, or other designated area, in the presence of Bidders, the public, and City staff. Bidders and the public are invited and encouraged to attend bid openings. Bids will be tabulated and made available for review by Bidder's and the public in accordance with applicable regulations. Form G -107 Rev. 11/08 Mar 3, 2010 9:27:46 AM EST p. 8 City of Fort Lauderdale Bid 504 -10412 3.02 MODEL NUMBER CORRECTIONS: If the model number for the make specified in this ITB is incorrect, or no longer available and replaced with an updated model with new specifications, the Bidder shall enter the correct model number on the bidder proposal page. In the case of an updated model with new specifications, Bidder shall provide adequate information to allow the City to determine if the model bid meets the City's requirements. 3.03 PRICES QUOTED: Deduct trade discounts, and quote firm net prices. Give both unit price and extended total. In the case of a discrepancy in computing the amount of the bid, the unit price quoted will govern. All prices quoted shall be F.O.B. destination, freight prepaid (Bidder pays and bears freight charges, Bidder owns goods in transit and files any claims), unless otherwise stated in Special Conditions. Each item must be bid separately. No attempt shall be made to tie any item or items contained in the ITB with any other business with the City. 3.04 TAXES: The City of Fort Lauderdale is exempt from Federal Excise and Florida Sales taxes on direct purchase of tangible property. Exemption number for EIN is 59- 6000319, and State Sales tax exemption number is 85- 8013875578C -1. 3.05 WARRANTIES OF USAGE: Any quantities listed in this ITB as estimated or projected are provided for tabulation and information purposes only. No warranty or guarantee of quantities is given or implied. It is understood that the Contractor will furnish the City's needs as they arise. 3.06 APPROVED EQUAL: When the technical specifications call for a brand name, manufacturer, make, model, or vendor catalog number with acceptance of APPROVED EQUAL, it shall be for the purpose of establishing a level of quality and features desired and acceptable to the City. In such cases, the City will be receptive to any unit that would be considered by qualified City personnel as an approved equal. In that the specified make and model represent a level of quality and features desired by the City, the Bidder must state clearly in the bid any variance from those specifications. It is the Bidder's responsibility to provide adequate information, in the bid, to enable the City to ensure that the bid meets the required criteria. If adequate information is not submitted with the bid, it may be rejected. The City will be the sole judge in determining if the item bid qualifies as an approved equal. 3.07 MINIMUM AND MANDATORY TECHNICAL SPECIFICATIONS: The technical specifications may include items that are considered minimum, mandatory, or required. If any Bidder is unable to meet or exceed these items, and feels that the technical specifications are overly restrictive, the bidder must notify the Procurement Services Department immediately. Such notification must be received by the Procurement Services Department prior to the deadline contained in the ITB, for questions of a material nature, or prior to five (5) days before bid due and open date, whichever occurs first. If no such notification is received prior to that deadline, the City will consider the technical specifications to be acceptable to all bidders. 3.08 MISTAKES: Bidders are cautioned to examine all terms, conditions, specifications, drawings, exhibits, addenda, delivery instructions and special conditions pertaining to the ITB. Failure of the Bidder to examine all pertinent documents shall not entitle the bidder to any relief from the conditions imposed in the contract. 3.09 SAMPLES AND DEMONSTRATIONS: Samples or inspection of product may be requested to determine suitability. Unless otherwise specified in Special Conditions, samples shall be requested after the date of bid opening, and if requested should be received by the City within seven (7) working days of request. Samples, when requested, must be furnished free of expense to the City and if not used in testing or destroyed, will upon request of the Bidder, be returned within thirty (30) days of bid award at Bidder's expense. When required, the City may request full demonstrations of units prior to award. When such demonstrations are requested, the Bidder shall respond promptly and arrange a demonstration at a convenient location. Failure to provide samples or demonstrations as specified by the City may result in rejection of a bid. Form G -107 Rev. 11108 Mar 3, 2010 927:46 AM EST p, 9 City of Fort Lauderdale Bid 504 -10412 3.10 LIFE CYCLE COSTING: If so specified in the ITB, the City may elect to evaluate equipment proposed on the basis of total cost of ownership. In using Life Cycle Costing, factors such as the following may be considered: estimated useful life, maintenance costs, cost of supplies, labor intensity, energy usage, environmental impact, and residual value. The City reserves the right to use those or other applicable criteria, in its sole opinion that will most accurately estimate total cost of use and ownership. 3.11 BIDDING ITEMS WITH RECYCLED CONTENT: In addressing environmental concerns, the City of Fort Lauderdale encourages Bidders to submit bids or alternate bids containing items with recycled content. When submitting bids containing items with recycled content, Bidder shall provide documentation adequate for the City to verify the recycled content. The City prefers packaging consisting of materials that are degradable or able to be recycled. When specifically stated in the ITB, the City may give preference to bids containing items manufactured with recycled material or packaging that is able to be recycled. 3.12 USE OF OTHER GOVERNMENTAL CONTRACTS: The City reserves the right to reject any part or all of any bids received and utilize other available governmental contracts, if such action is in its best interest. 3.13 QUALIFICATIONS /INSPECTION: Bids will only be considered from firms normally engaged in providing the types of commodities /services specified herein. The City reserves the right to inspect the Bidder's facilities, equipment, personnel, and organization at any time, or to take any other action necessary to determine Bidder's ability to perform. The Procurement Director reserves the right to reject bids where evidence or evaluation is determined to indicate inability to perform. 3.14 BID SURETY: If Special Conditions require a bid security, it shall be submitted in the amount stated. A bid security can be in the form of a bid bond, postal money order, cashiers check, or irrevocable letter of credit. Bid security will be returned to the unsuccessful bidders as soon as practicable after opening of bids. Bid security will be returned to the successful bidder after acceptance of the performance bond or irrevocable letter of credit, if required; acceptance of insurance coverage, if required; and full execution of contract documents, if required; or conditions as stated in Special Conditions. 3.16 PUBLIC RECORDS: Florida law provides that municipal records shall at all times be open for personal inspection by any person. Section 119.01, F.S., the Public Records Law. Information and materials received by City in connection with an ITB response shall be deemed to be public records subject to public inspection upon award, recommendation for award, or 10 days after bid opening, whichever occurs first. However, certain exemptions to the public records law are statutorily provided for in Section 119.07, F.S. If the Proposer believes any of the information contained in his or her response is exempt from the Public Records Law, then the Proposer, must in his or her response, specifically identify the material which is deemed to be exempt and cite the legal authority for the exemption. The City's determination of whether an exemption applies shall be final, and the Proposer agrees to defend, indemnify, and hold harmless the City and the City's officers, employees, and agents, against any loss or damages incurred by any person or entity as a result of the City's treatment of records as public records. 3.16 PROHIBITION OF INTEREST: No contract will be awarded to a bidding firm who has City elected officials, officers or employees affiliated with it, unless the bidding firm has fully complied with current Florida State Statutes and City Ordinances relating to this issue. Bidders must disclose any such affiliation. Failure to disclose any such affiliation will result in disqualification of the Bidder and removal of the Bidder from the City's bidder lists and prohibition from engaging in any business with the City. 3.17 RESERVATIONS FOR AWARD AND REJECTION OF BIDS: The City reserves the right to accept or reject any or all bids, part of bids, and to waive minor irregularities or variations to specifications Form G -107 Rev. 11/08 Mar 3, 2010 9:27:46 AM EST P. 10 City of Fort Lauderdale Bid 504 -10412 contained in bids, and minor irregularities in the bidding process. The City also reserves the right to award the contract on a split order basis, lump sum basis, individual item basis, or such combination as shall best serve the interest of the City. The City reserves the right to make an award to the responsive and responsible bidder whose product or service meets the terms, conditions, and specifications of the ITB and whose bid is considered to best serve the City's interest. In determining the responsiveness of the offer and the responsibility of the Bidder, the following shall be considered when applicable: the ability, capacity and skill of the Bidder to perform as required; whether the Bidder can perform promptly, or within the time specified, without delay or interference; the character, integrity, reputation, judgment, experience and efficiency of the Bidder; the quality of past performance by the Bidder; the previous and existing compliance by the Bidder with related laws and ordinances; the sufficiency of the Bidder's financial resources; the availability, quality and adaptability of the Bidder's supplies or services to the required use; the ability of the Bidder to provide future maintenance, service or parts; the number and scope of conditions attached to the bid. If the ITS provides for a contract trial period, the City reserves the right, in the event the selected bidder does not perform satisfactorily, to award a trial period to the next ranked bidder or to award a contract to the next ranked bidder, if that bidder has successfully provided services to the City in the past. This procedure to continue until a bidder is selected or the contract is re -bid, at the sole option of the City. 3.18 LEGAL REQUIREMENTS: Applicable provisions of all federal, state, county laws, and local ordinances, rules and regulations, shall govern development, submittal and evaluation of all bids received in response hereto and shall govern any and all claims and disputes which may arise between person(s) submitting a bid response hereto and the City by and through its officers, employees and authorized representatives, or any other person, natural or otherwise; and lack of knowledge by any bidder shall not constitute a cognizable defense against the legal effect thereof. 4.01 PERFORMANCE BOND /IRREVOCABLE LETTER OF CREDIT: If a performance bond or irrevocable letter of credit is required in Special Conditions, the Contractor shall within fifteen (15) working days after notification of award, furnish to the City a Performance Bond or an Unconditional Irrevocable Letter of Credit payable to the City of Fort Lauderdale, Florida, in the face amount specified in Special Conditions as surety for faithful performance under the terms and conditions of the contract. If the bond is on an annual coverage basis, renewal for each succeeding year shall be submitted to the City thirty (30) days prior to the termination date of the existing Performance Bond. The Performance Bond must be executed by a surety company of recognized standing, authorized to do business in the State of Florida and having a resident agent. If a Letter of Credit is chosen, it must be in a form acceptable to the City, drawn on a local (Broward, Dade or Palm Beach Counties) bank acceptable to the City and issued in favor of the City of Fort Lauderdale, Florida. If a Bidder wishes to use a non -local bank, he must have prior City approval of the requirements to draw against the Letter of Credit. Acknowledgement and agreement is given by both parties that the amount herein set for the Performance Bond or Irrevocable Letter of Credit is not intended to be nor shall be deemed to be in the nature of liquidated damages nor is it intended to limit the liability of the Contractor to the City in the event of a material breach of this Agreement by the Contractor. 4.02 INSURANCE: If the Contractor is required to go on to City property to perform work or services as a result of ITB award, the Contractor shall assume full responsibility and expense to obtain all necessary insurance as required by City or specified in Special Conditions. The Contractor shall provide to the Procurement Services Department original certificates of coverage and receive notification of approval of those certificates by the City's Risk Manager prior to engaging in Form G -107 Rev, 11/08 Mar 3, 2010 9:27:46 AM EST P. 11 City of Fort Lauderdale Bid 504 -10412 any activities under this contract. The Contractors insurance is subject to the approval of the .City's Risk Manager. The certificates must list the City as an ADDITIONAL INSURED and shall have no less than thirty (30) days written notice of cancellation or material change. Further modification of the insurance requirements may be made at the sole discretion of the City's Risk Manager if circumstances change or adequate protection of the City is not presented. Bidder, by submitting the bid, agrees to abide by such modifications. PART V PURCHASE ORDER AND CONTRACT TERMS: 5.01 COMPLIANCE TO SPECIFICATIONS, LATE DELIVERIES /PENALTIES: Items offered may be tested for compliance to bid specifications. Items delivered which do not conform to bid specifications may be rejected and returned at Contractor's expense. Any violation resulting in contract termination for cause or delivery of items not conforming to specifications, or late delivery may also result in: - Bidders name being removed from the City's bidder's mailing list for a specified period and Bidder will not be recommended for any award during that period. - All City Departments being advised to refrain from doing business with the Bidder. - All other remedies in law or equity. 5.02 ACCEPTANCE, CONDITION, AND PACKAGING: The material delivered in response to ITB award shall remain the property of the Seller until a physical inspection is made and the material accepted to the satisfaction of the City. The material must comply fully with the terms of the ITB, be of the required quality, new, and the latest model. All containers shall be suitable for storage and shipment by common carrier, and all prices shall include standard commercial packaging. The City will not accept substitutes of any kind. Any substitutes or material not meeting specifications will be returned at the Bidder's expense. Payment will be made only after City receipt and acceptance of materials or services. 5.03 SAFETY STANDARDS: All manufactured items and fabricated assemblies shall comply with applicable requirements of the Occupation Safety and Health Act of 1970 as amended, and be in compliance with Chapter 442, Florida Statutes. Any toxic substance listed in Section 38F -41.03 of the Florida Administrative Code delivered as a result of this order must be accompanied by a completed Material Safety Data Sheet (MSDS). 5.04 ASBESTOS STATEMENT: All material supplied must be 100% asbestos free. Bidder, by virtue of bidding, certifies that if awarded any portion of the ITB the bidder will supply only material or equipment that is 100% asbestos free. 5.05 OTHER GOVERNMENTAL ENTITIES: If the Bidder is awarded a contract as a result of this ITB, the bidder will, if the bidder has sufficient capacity or quantities available, provide to other governmental agencies, so requesting, the products or services awarded in accordance with the terms and conditions of the ITB and resulting contract. Prices shall be F.O.B. delivered to the requesting agency. 5.06 VERBAL INSTRUCTIONS PROCEDURE: No negotiations, decisions, or actions shall be initiated or executed by the Contractor as a result of any discussions with any City employee. Only those communications which are in writing from an authorized City representative may be considered. Only written communications from Contractors, which are assigned by a person designated as authorized to bind the Contractor, will be recognized by the City as duly authorized expressions on behalf of Contractors. 5.07 INDEPENDENT CONTRACTOR: The Contractor is an independent contractor under this Agreement. Personal services provided by the Proposer shall be by employees of the Contractor and subject to supervision by the Contractor, and not as officers, employees, or agents of the City. Personnel Form G -107 Rev. 11/08 Mar 3, 2010 9:27:46 AM EST p. 12 City of Fort Lauderdale Bid 504 -10412 policies, tax responsibilities, social security, health insurance, employee benefits, procurement policies unless otherwise stated in this ITB, and other similar administrative procedures applicable to services rendered under this contract shall be those of the Contractor. 5.08 INDEMNITY /HOLD HARMLESS AGREEMENT: The Contractor agrees to protect, defend, indemnify, and hold harmless the City of Fort Lauderdale and its officers, employees and agents from and against any and all losses, penalties, damages, settlements, claims, costs, charges for other expenses, or liabilities of every and any kind including attorneys fees, in connection with or arising directly or indirectly out of the work agreed to or performed by Contractor under the terms of any agreement that may arise due to the bidding process. Without limiting the foregoing, any and all such claims, suits, or other actions relating to personal injury, death, damage to property, defects in materials or workmanship, actual or alleged violations of any applicable Statute, ordinance, administrative order, rule or regulation, or decree of any court shall be included in the indemnity hereunder. 5.09 TERMINATION FOR CAUSE: If, through any cause, the Contractor shall fail to fulfill in a timely and proper manner its obligations under this Agreement, or if the Contractor shall violate any of the provisions of this Agreement, the City may upon written notice to the Contractor terminate the right of the Contractor to proceed under this Agreement, or with such part or parts of the Agreement as to which there has been default, and may hold the Contractor liable for any damages caused to the City by reason of such default and termination. In the event of such termination, any completed services performed by the Contractor under this Agreement shall, at the option of the City, become the City's property and the Contractor shall be entitled to receive equitable compensation for any work completed to the satisfaction of the City. The Contractor, however, shall not be relieved of liability to the City for damages sustained by the City by reason of any breach of the Agreement by the Contractor, and the City may withhold any payments to the Contractor for the purpose of setoff until such time as the amount of damages due to the City from the Contractor can be determined. 5.10 TERMINATION FOR CONVENIENCE: The City reserves the right, in its best interest as determined by the City, to cancel contract by giving written notice to the Contractor thirty (30) days prior to the effective date of such cancellation. 5.11 CANCELLATION FOR UNAPPROPRIATED FUNDS: The obligation of the City for payment to a Contractor is limited to the availability of funds appropriated in a current fiscal period, and continuation of the contract into a subsequent fiscal period is subject to appropriation of funds, unless otherwise authorized by law. 5.12 RECORDS /AUDIT: The Contractor shall maintain during the term of the contract all books of account, reports and records in accordance with generally accepted accounting practices and standards for records directly related to this contract. The form of all records and reports shall be subject to the approval of the City's Internal Auditor. The Contractor agrees to make available to the City's Internal Auditor, during normal business hours and in Broward, Miami -Dade or Palm Beach Counties, all books of account, reports and records relating to this contract for the duration of the contract and retain them for a minimum period of three (3) years beyond the last day of the contract term. 5.13 PERMITS, TAXES, LICENSES: The successful Contractor shall, at their own expense, obtain all necessary permits, pay all licenses, fees and taxes, required to comply with all local ordinances, state and federal laws, rules and regulations applicable to business to be carried out under this contract. 5.14 LAWS /ORDINANCES: The Contractor shall observe and comply with all Federal, state, local and municipal laws, ordinances rules and regulations that would apply to this contract. 5.15 NON - DISCRIMINATION: There shall be no discrimination as to race, sex, color, creed, age or national origin in the operations conducted under this contract. Form G -107 Rev. 11/08 Mar 3, 2010 9:27:46 AM EST P. 13 City of Fort Lauderdale Bid 50410412 5.16 UNUSUAL CIRCUMSTANCES: If during a contract term where costs to the City are to remain firm or adjustments are restricted by a percentage or CPI cap, unusual circumstances that could not have been foreseen by either party of the contract occur, and those circumstances significantly affect the Contractor's cost in providing the required prior items or services, then the Contractor may request adjustments to the costs to the City to reflect the changed circumstances. The circumstances must be beyond the control of the Contractor, and the requested adjustments must be fully documented. The City may, after examination, refuse to accept the adjusted costs if they are not properly documented, increases are considered to be excessive, or decreases are considered to be insufficient. In the event the City does not wish to accept the adjusted costs and the matter cannot be resolved to the satisfaction of the City, the City will reserve the following options: 1. The contract can be canceled by the City upon giving thirty (30) days written notice to the Contractor with no penalty to the City or Contractor. The Contractor shall fill all City requirements submitted to the Contractor until the termination date contained in the notice. 2. The City requires the Contractor to continue to provide the items and services at the firm fixed (non - adjusted) cost until the termination of the contract term then in effect. 3. If the City, in its interest and in its sole opinion, determines that the Contractor in a capricious manner attempted to use this section of the contract to relieve themselves of a legitimate obligation under the contract, and no unusual circumstances had occurred, the City reserves the right to take any and all action under law or equity. Such action shall include, but not be limited to, declaring the Contractor in default and disqualifying him for receiving any business from the City for a stated period of time. If the City does agree to adjusted costs, these adjusted costs shall not be invoiced to the City until the Contractor receives notice in writing signed by a person authorized to bind the City in such matters. 5.17 ELIGIBILITY: If applicable, the Contractor must first register with the Department of State of the State of Florida, in accordance with Florida State Statutes, prior to entering into a contract with the City. 5.18 PATENTS AND ROYALTIES: The Contractor, without exception, shall indemnify and save harmless the City and its employees from liability of any nature and kind, including cost and expenses for or on account of any copyrighted, patented or un- patented invention, process, or article manufactured or used in the performance of the contract, including its use by the City. If the Contractor uses any design, device, or materials covered by letters, patent or copyright, it is mutually agreed and understood without exception that the bid prices shall include all royalties or costs arising from the use of such design, device, or materials in any way involved in the work. 5.19 ASSIGNMENT: Contractor shall not transfer or assign the performance required by this RFP without the prior written consent of the City. Any award issued pursuant to this RFP, and the monies, which may become due hereunder, are not assignable except with the prior written approval of the City Commission or the City Manager or City Manager's designee, depending on original award approval. 5.20 LITIGATION VENUE: The parties waive the privilege of venue and agree that all litigation between them in the state courts shall take place in Broward County, Florida and that all litigation between them in the federal courts shall take place in the Southern District in and for the State of Florida. Form G -107 Rev. 11/08 Mar 3, 2010 9:27:46 AM EST p. 14 City of Fort Lauderdale Bid 504 -10412 01. GENERAL CONDITIONS: RFP General Conditions Form G -107 Rev. 07/07 (GC) are included and made a part of this RFP. 02. VARIANCES: While the City allows Contractors to take variances to the RFP terms, conditions, and specifications, the number and extent of variances taken will be considered in determining proposal responsiveness and in allocating proposal evaluation points. See Section 1.06 of GC. 03. NEWS RELEASES /PUBLICITY: News releases, publicity releases, or advertisements relating to this contract or the tasks or projects associated with the project shall not be made without prior City approval. 04. RFP DOCUMENTS: The Contractor shall examine this RFP carefully. Ignorance of the requirements will not relieve the Contractor from liability and obligations under the Contract. 06. PROPOSERS' COSTS: The City shall not be liable for any costs incurred by proposers in responding to this RFP. 06. RULES AND PROPOSALS: The signer of the proposal must declare that the only person(s), company or parties interested in the proposal as principals are named therein; that the proposal is made without collusion with any other person(s), company or parties submitting a proposal; that it is in all respects fair and in good faith, without collusion or fraud; and that the signer of the proposal has full authority to bind the principal proposer. 07. APPROVED EQUAL OR ALTERNATE PRODUCT PROPOSALS: The Technical Specifications contained in this RFP are to be used as a reference only and are not to be considered of a proprietary nature. These specifications represent a level of quality and features that are desired by the City of Fort Lauderdale. The City is receptive to any product that would be considered by qualified City personnel as an approved equal. The proposer must state clearly in his proposal pages any variance to the specifications. If proposing an approved equal or alternate product, it will the proposer's responsibility to provide adequate information in his proposal to enable the City to ensure that the proposal meets the required criteria. If adequate information is not submitted with the proposal, it may be rejected. The City of Fort Lauderdale will be the sole judge in determining if the product proposed qualifies as approved equal. The City reserves the right to award to that proposal which will best serve the interest of the City as determined by the City. The City further reserves the right to waive minor variations to specifications and in the bidding process. 08. CONTRACT PERIOD: The initial contract term shall commence upon date of award by the City and shall expire two years from that date. The City reserves the right to extend the contract for two additional one (1) year terms providing all terms conditions and specifications remain the same, both parties agree to the extension, and such extension is approved by the City. In the event services are scheduled to end because of the expiration of this contract, the Contractor shall continue the service upon the request of the Director of Procurement Services. The extension period shall not extend for more than ninety (90) days beyond the expiration date of the existing Mar 3, 2010 9:27:46 AM EST P. 15 City of Fort L ude dale Bid 5Q4 -10412 contract. The Contractor shall be compensated for the service at the rate in effect when this extension clause is invoked by the City. 09. PRICING: All prices quoted shall be quoted F.O.B. Delivered, Fort Lauderdale, Florida. To include delivery, installation, testing, training, minimum two year warranty, and all other requirements of the specifications, terms and conditions. 10. INVOICES/PAYMENT: The City will accept a lump sum invoice payable upon completion of the final inventory of each phase. Each invoice shall fully detail the hourly costs and all related cost and shall specify the status of the particular task or project as of the date of the invoice in regards to the accepted schedule for that task or project. Payment will be made within thirty (30) days after receipt of an invoice acceptable to the City. If, at any time during the contract, the City shall not approve or accept the Contractor's work product, and agreement cannot be reached between the City and the Contractor to resolve the problem to the City's satisfaction, the City shall negotiate with the Contractor on a payment for the work completed and usable to the City. This negotiated payment shall be based on the overall task or project breakdown, relative to the percentage of work completed. 11. COST ADJUSTMENTS: Prices quoted shall be firm for the initial contract term (two years). Thereafter, any extensions which may be approved by the City shall be subject to the following: Costs for any extension terms shall be subject to an adjustment only if increases or decreases occur in the industry. Such adjustment shall be based on the latest yearly percentage increase in the All Urban Consumers Price Index (CPI -U) as published by the Bureau of Labor Statistics, U.S. Dep't. of Labor, and shall not exceed five percent (5 %). The yearly increase or decrease in the CPI shall be that latest Index published and available prior to the end of the contract year then in effect, as compared to the index for the comparable month one year prior. Any requested adjustment shall be fully documented and submitted to the City at least ninety (90) days prior to the contract anniversary date. Any approved cost adjustments shall become effective on the beginning date of the approved contract extension. The City may, after examination, refuse to accept the adjusted costs if they are not properly documented, or considered to be excessive, or if decreases are considered to be insufficient. In the event the City does not wish to accept the adjusted costs and the matter cannot be resolved to the satisfaction of the City, the Contract will be considered cancelled on the scheduled expiration date. 12. CONTRACT COORDINATOR: The City will designate a Contract Coordinator whose principal duties shall be: Liaison with Contractor. Coordinate and approve all work under the contract. Resolve any disputes. Assure consistency and quality of Contractor's performance. Schedule and conduct Contractor performance evaluations and document findings. Review and approve for payment all invoices for work performed or items delivered. 13. CONTRACTOR PERFORMANCE REVIEWS AND RATINGS: The City Contract Coordinator shall develop a Contractor performance evaluation report. This report shall be used to periodically review and rate the Contractor's performance under the contract with performance rating as follows: Mar 3, 2010 9:27:46 AM EST P. 16 ity of For$ Lauderdale Bid 504 -10412 Excellent Far exceeags requirements. Good Exceeds requirements Fair Just meets requirements. Poor Does not meet all requirements and contractor is subject to penalty provisions under the contact. Non compliance Either continued poor performance after notice or a performance level that does not meet a significant portion of the requirements. This rating makes the Contractor subject to the default or cancellation for cause provisions of the contract. The report shall also list all discrepancies found during the review period. The Contractor shall be provided with a copy of the report, and may respond in writing if he takes exception to the report or wishes to comment on the report. Contractor performance reviews and subsequent reports will be used in determining the suitability of contract extension. 14. RELATED EXPENSES /TRAVEL EXPENSES: All related expenses chargeable to the City, such as supplies, printing, binders, etc shall be passed through at Contractor's cost. Related expenses shall not include any postage, telephone toll charges, or other charges incurred in the normal course of business. Any travel out of the tri county (Dade, Broward and Palm Beach Counties) area shall be in accordance with current City per diem rates and travel policy. No costs for travel, meals, or accommodations shall be charged to the City for travel within the tri county area unless the Contractor's office assigned to the project is located outside this area. Proposer shall include as a part of the RFP response, all details and costs regarding anticipated travel expenses and note such costs on the price sheet as a separate line item. Contractor shall incur no travel or related expenses chargeable to the City without prior approval by an authorized City representative. Contractor shall provide, if required by the City, documentation of all actual travel or related costs. 15. NO EXCLUSIVE CONTRACT /ADDITIONAL SERVICES: Contractor agrees and understands that the contract shall not be construed as an exclusive arrangement and further agrees that the City may, at any time, secure similar or identical services at its sole option. While this contract is for services provided to the City's Parking and Fleet Services Department, the City may require similar work for other City departments. Contractor agrees to take on such work unless such work would not be considered reasonable or become an undue burden to the Contractor. 16. SELLING, TRANSFERRING OR ASSIGNING CONTRACT: No contract awarded under these terms, conditions and specifications shall be sold, transferred or assigned without the written approval of the City Manager, or designee. 17. DELETION OR MODIFICATION OF SERVICES: The City reserves the right to delete any portion of this Contract at any time without cause, and if such right is exercised by the City, the total fee shall be reduced in the same ratio as the estimated cost of the work deleted bears to the estimated cost of the work originally planned. If work has already been accomplished on the portion of the Contract to be deleted, the Contractor shall be paid for the deleted portion on the basis of the estimated percentage of completion of such portion. If the Contractor and the City agree on modifications or revisions to the task elements, after the City has approved work to begin on a particular task or project, and a budget has been established for that task or project, the Contractor will submit a revised budget to the City for approval prior to proceeding Mar 3, 2010 9:27:46 AM EST P. 17 with the work. City of Fort Lauderdale Bid 504 -10412 18. ADDITIONAL ITEMS: The City may require additional items of a similar nature, but not specifically listed in the contract. The Contractor agrees to provide such items, and shall provide the City prices on such additional items based upon a formula or method which is the same or similar to that used in establishing the prices in this proposal. If the price(s) offered are not acceptable to the City, and the situation cannot be resolved to the satisfaction of the City, the City reserves the right to procure those items from other vendors, or to cancel the contract upon giving the Contractor thirty (30) days written notice. 19. WARRANTIES OF USAGE: Any estimated quantities listed are for information and tabulation purposes only. No warranty or guarantee of quantities needed is given or implied. It is understood that the Contractor will furnish the City's needs as they arise. 20. INSPECTION AND TESTING OF MATERIALS: The materials, patterns, fabricated member and assembled or partially assembled items may be inspected at the factory, or elsewhere, by a representative of the City at any time during the process of manufacture or until final delivery and acceptance, to determine whether or not there is compliance with the requirements of these specifications. Approval prior to the time of final acceptance shall not preclude rejection of delivered items, which do not satisfy these specifications. 21. MERCHANTABILITY There shall be an implied warranty of merchantability and fitness for an intended use. Any bic submittals taking exception to this requirement may, at the City's option, be considered non - responsive. 22. INDEPENDENT CONTRACTOR: The Contractor is an independent contractor under this Agreement. Personal services provided by the Contractor shall be by employees of the Contractor and subject to supervision by the Contractor, and not as officers, employees, or agents of the City. Personal policies, tax responsibilities, social security, health insurance, employee benefits, purchasing policies and other similar administrative procedures applicable to services rendered under this Contract shall be those of the Contractor. 23. SUBCONTRACTORS: If the Contractor proposes to use subcontractors in the course of providing these services to the City, this information shall be a part of the bid response. Such information shall be subject to review, acceptance and approval of the City, prior to any contract award. The City reserves the right to approve or disapprove of any subcontractor candidate in its best interest. Contractor shall ensure that all of Contractor's subcontractors perform in accordance with the terms and conditions of this Contract. Contractor shall be fully responsible for all of Contractor's subcontractors' performance, and liable for any of Contractor's subcontractors' non - performance and all of Contractor's subcontractors' acts and omissions. Contractor shall defend, counsel being subject to the City's approval or disapproval, and indemnify and hold harmless the City and the City's officers, employees, and agents from and against any claim, lawsuit, third party action, or judgment, including any award of attorney fees and any award of costs, by or in favor of any of Contractor's subcontractors for payment for work performed for the City. 24. INSURANCE: The contractor shall furnish proof of Worker's Compensation Insurance, General Liability Insurance and Comprehensive Automobile Liability Insurance. The coverage is to remain in force at all times during the contract period. The following minimum insurance coverage is required. The City is to be named Any costs for adding the City as "additional insured" will be at the contractor's expense. Mar 3, 2010 9:27:46 AM EST P. 18 ci 0 F,o h Uder ale Bid 504 -10412 Worker's Compensation and Employers r 16111ity Vnsurance Limits: Worker's Compensation — Per Florida Statute 440 Employer's Liability - $500,000 Any firm performing work on behalf of the City of Fort Lauderdale must provide Worker's Compensation insurance. Exceptions and exemptions can only be made if they are in accordance with Florida Statute. For additional information contact the Department of Financial Services, Worker's Compensation Division at (850) 413 -1601 or on the web at wvvw.fldfs.com. Commercial General Liability Insurance Covering premises - operations, products - completed operations, independent contractors and contractual liability. Limits: Combined single limit bodily injury /property damage $1,000,000. This coverage must include: a. Coverage for the liability assumed by the contractor under the indemnity provision of the contract. b. Coverage for hazards commonly referred to as "explosion, collapse and underground ", exclusions — on construction contracts only. Automobile Liability Insurance Covering all owned, hired and non -owned automobile equipment. Limits: Bodily injury $250,000 each person $500,000 each occurrence Property damage $100,000 each occurrence Combined single limit $1,000,000 (bodily injury and property damage combined) A copy of ANY current Certificate of Insurance should be included with your proposal. In the event that you are the successful bidder, you will be required to provide a certificate naming the City as an "additional insured" for General Liability Insurance. Certificate holder should be addressed as follows: City of Fort Lauderdale Procurement Services Department 100 N. Andrews Avenue, Room 619 Ft. Lauderdale, FL 33301 25. INSURANCE — SUBCONTRACTORS: Contractor shall require all of its subcontractors to provide the aforementioned coverage as well as any other coverage that the contractor may consider necessary, and any deficiency in the coverage or policy limits of said subcontractors will be the sole responsibility of the contractor. 26. UNCONTROLLABLE CIRCUMSTANCES ( "Force Majeure "): The City and Contractor will be excused from the performance of their respective obligations under this agreement when and to the extent that their performance is delayed or prevented by any circumstances beyond their control including, fire, flood, explosion, strikes or other labor disputes, act of God or public emergency, war, riot, civil commotion, malicious damage, act or omission of any governmental authority, delay or failure or shortage of any type of transportation, equipment, or service from a public utility needed for their performance, provided that: Mar 3, 2010 9:27:46 AM EST P. t9 City of Fort Lauderdale Bid 504 -10412 A. the non performing party gives the other party prompt written notice describing the particulars of the Force Majeure including, but not limited to, the nature of the occurrence and its expected duration, and continues to furnish timely reports with respect thereto during the period of the Force Majeure; B. the excuse of performance is of no greater scope and of no longer duration than is required by the Force Majeure; C. no obligations of either party that arose before the Force Majeure causing the excuse of performance are excused as a result of the Force Majeure; and D. the non performing party uses its best efforts to remedy its inability to perform Notwithstanding the above, performance shall not be excused under this Section for a period in excess of two (2) months, provided that in extenuating circumstances, the City may excuse performance for a longer term. Economic hardship of the Contractor will not constitute Force Majeure. The term of the agreement shall be extended by a period equal to that during which either party's performance is suspended under this Section. 27. AUDIT: The City reserves the right for its internal auditor or appropriate representative to review ONLY those records pertaining to any contract awarded as a result of these documents and determine if the terms, conditions and specifications of the contract are being followed and if prices charged comply with the contract. 28. DAMAGE TO PUBLIC OR PRIVATE PROPERTY: Extreme care shall be taken to safeguard all existing facilities, site amenities, irrigation systems, vehicles, etc. on or around the job site. Damage to public and /or private property shall be the responsibility of the Contractor and shall be repaired and /or replaced at no additional cost to the City. 29. PUBLIC ENTITY CRIMES: A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a bid on a contract to provide any goods or services to a public entity, may not submit a bid on a contract with a public entity for the construction or repair of a public building or public work, may not submit bids on leases of real property to a public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017, Florida Statutes, for Category Two for a period of 36 months from the date of being placed on the convicted vendor list. 30. LOBBYING ACTIVITIES: ALL BIDDERS /PROPOSERS PLEASE NOTE: Any bidder or proposer submitting a response to this solicitation must comply, if applicable, with City of Fort Lauderdale Ordinance No. C- 00 -27, Lobbying Activities. Copies of Ordinance No. C -00 -27 may be obtained from the City Clerk's Office on the 7th Floor of City Hall, 100 N. Andrews Avenue, Fort Lauderdale, Florida. The ordinance may also be viewed on the City's website at http: / /www.fortlauderdale.gov/ clerk/ LobbyistDocs /lobbyistord1009.pdf . 31. BID TABULATIONS /INTENT TO AWARD: (Notice of Intent to Award Contract/Bid, resulting from the City's Formal solicitation process, requiring City Commission action, may be found at http: / /www.fortlauderdale.gov /purchasing /notices_ of_intent.htm. Tabulations of receipt of those parties responding to a formal solicitation may be found at http: / /www.fortlauderdale.gov /purchasing /bidresults.htm, or any interested party may call the Procurement Office at 954 - 828 -5933. 32. PERMITS /FEES: (IF APPLICABLE) The City of Fort Lauderdale will reimburse the Contractor for all permits and fees required by Mar 3, 2010 9:27:46 AM EST r. 20 Cit of Fort a derdile Bid 504 -10412 the City of Fort Lauderdale on a pass- t�hrough�asts of the actual cost with no additional markup. 33. SILENCE OF SPECIFICATIONS The apparent silence of the specifications as to any detail or omission for it as a detailed description, concerning any specific shall be regarded as meaning that only the best commercial practices are to prevail and that only materials and workmanship of first quality are to be used. All interpretations of these specifications shall be made upon the basis of this statement. Mar 3, 2010 9:27:46 AM EST p, 21 City of Fort Lauderdale Bid 504 -10412 PART V - TECHNICAL SPECIFICATIONS /SCOPE OF SERVICES 01. GENERAL INFORMATION /INTENT: The City of Fort Lauderdale is seeking proposals from qualified vendors for the purchase and installation of approximately thirty -two (32) new electronic meters: 14 pay- and- display, 18 pay -by- space multi- space, receipt dispensing parking meters, in accordance with the Request for Proposals (RFP). The City currently has 154 multi -space meters throughout the City. These new meters will be installed in the following sequence. Anticipated purchase and installation will occur after January 1, 2010. Installation of meters in each phase shall be installed and fully operational within ten (10) working days after installation date has been determined by Director of Parking and Fleet Services or their designee. Phase I: Approximately fourteen (14) meters for a previously metered on- street area in Himmarshee Village consisting of 119 spaces. Meters are located at various locations from SW 2nd Street and SW 2nd Ave to SW 4 Ave and SW 2nd Street. Parking spaces in the Himmarshee Village are pay-and- display. Phase II: Approximately twelve (12) meters for a previously metered area to be installed in the City Park Garage, which has approximately 2,223 general and permit parking spaces. All parking spaces are designed with the pay -by -space option. Phase III: Approximately twelve (12) meters for the Broward Performance Center, two of which will replace current multi -space meter in a 939 general parking space garage. All parking spaces are designed with the pay -by -space option. The estimated time for completion of each phase is as follows: Phase I: within 0 -6 months Phase il: within 6 -9 months Phase III: within 9 -18 months The City of Fort Lauderdale reserves the right to increase or decrease the number of meters purchased and time frame of installation during the contract period. The City reserves the right to purchase and install additional multi -space meters to add to or replace current multi -space meter equipment throughout the City of Fort Lauderdale to be determined by the Director of Parking and Fleet Services or their designee. Parking and Fleet Services may purchase these meters during the contract period and not be limited to the number of meters listed in this Request for Proposal that can be purchased throughout the contract period as determined. As shown, the three phases will not be implemented simultaneously. The exact quantity of meters required for each phase may vary based on the placement and coverage requirements. The City of Fort Lauderdale intends to provide the tourists and patrons of the City with the latest state - of -the art technology in multi -space parking meters. We are looking for innovative meters that are fully functional in a tropical climate and durable in 140 -mile winds. The meters will also be exposed to and surrounded by the ocean's elements. The multi -space meter must accept the current City of Fort Lauderdale Resident Beach Card prior to contract or provide assurances under penalty that it will do so by the day of installation, that day being agreed to between the City and the successful vendor during the project planning phase of the deployment. The vendor will contact the Parking Services in a timely manner to ensure it is fully aware of the requirements for supporting the card within the context of this RFP. Mar 3, 2010 9:27:46 AM EST p. 22 City of Fort Lauderdale Bid 504-10412 The multi -space meter (or pay station) must accept the current City of Fort Lauderdale Card provided by Parcxmart Technologies, Inc. and hereafter referred to as the "Parcxmart Card ". Specifications for the integration of the Parcxmart card, should they be required, are available under separate agreement directly from Parcxmart. It is incumbent upon the vendor to contact Parcxmart directly and in a timely manner to ensure it is fully aware of the requirements for supporting the card within the context of this RFP. The City is unable to furnish vendors directly with the necessary technical specifications. The multi space meter must also be compatible with the pay -by -phone technology offered by Verrus. Specifications for the integration of pay -by- phone, should they be required, are available under separate agreement directly from Verrus. It is incumbent upon the vendor to contact Verrus directly and in a timely manner to ensure it is fully aware of the requirements for supporting the card within the context of this RFP. The City is unable to furnish vendors directly with the necessary technical specifications. The vendor must demonstrate the pay station's capability to accept all payment options offered by the City of Fort Lauderdale prior to contract or provide assurances under penalty that it will do so by the day of installation, that day being agreed to between the City and the successful vendor during the project planning phase of the deployment. 02. SERVICE TEST PERIOD The successful Contractor must successfully complete the acceptance testing requirements within a ninety (90) day period following Contract award and product installation. The City will accept the fully operational product(s) only when the Contractor has successfully proven the respective product to function in accordance with the RFP requirements before the end of the testing period. Performance trial and acceptance testing shall be based on the units being fully and consistently operational for a period of not less than thirty (30) working days after receipt and installation. The City will use this testing period to evaluate the products and verify that all requirements stated in this RFP have been met. If it is determined that all requirements have not been met, that machines have experienced excessive malfunctions, errors, etc. or that resolution of any problem cannot be attained, the City reserves the right to return the products at no cost to the City. A performance evaluation will be conducted prior to the end of the test period and that evaluation will be the basis for the City's decision to continue with the Contractor or to select another Contractor. 03. DOCUMENTATION Contractor shall provide the City with three sets of printed hardware and software documentation and manuals with system delivery. 04. EQUIPMENT WARRANTY / EXTENDED MAINTENANCE Proposer shall include a two -year initial warranty on parts and materials, labor and incidentals. Proposer shall also include pricing for the City's option to purchase up to five additional years (years 3 thru 7) of extended on -site maintenance /software support, which will be applicable after the expiration of the initial warranty. Parking Services will be the first line of maintenance to repair, replace or investigate concerns with the meters. If Parking Services is not able to correct the problem, the vendor shall provide on -site services within twenty -four (24) hours of being informed. Proposer shall include a copy of the standard maintenance agreement as a part of the RFP response. Such agreement shall be subject to City review, modification, and acceptance. The City will consider the cost of extended maintenance as a part of the total cost of acquisition of the proposed sVStem. Mar 3, 2010 9:27:46 AM EST r. 23 City of Fort Lauderdale Bid 504 -10412 The award of the contract will be based on certain objective and subjective considerations listed below: 1. Understanding of the overall needs of the City as presented in the narrative 50% technical approach; Response to Technical specifications response submittal; required submittals (installation drawings, reports); Deliverables / Timetable; Detailed list of Offering; Overall offering features, functions, etc. 2. Experience, qualifications, and past performance of the proposing firm; 20% Includes staff, facilities and resources; Licenses /certificates, Insurance; Company profile; Company financial information, and References. 3. Estimated cost to the City including a two -year warranty, and City's option to 30% purchase five additional years of extended maintenance, support warranty (will be based upon 7 year total cost). Evaluation of proposals will be conducted by an evaluation committee of qualified City Staff, or other persons selected by the City. It may be a two step process. In step one the committee will evaluate all responsive proposals based upon the information and references contained in the proposals as submitted. The committee will score and rank all responsive proposals and determine a minimum of three (3), if more than three (3) proposals are responsive, to be finalists for further consideration. In the event there are less than three (3) responsive proposals, the committee will give further consideration to all responsive proposals received. If necessary, the committee will then conduct discussions, for clarification purposes only, with the finalists and re -score and re -rank the finalists proposals. The committee will then make a recommendation to the Fort Lauderdale City Commission for award. Evaluation of proposals will be conducted by an evaluation committee of qualified City Staff, or other persons selected by the City. Proposers or Finalists may be required to provide an oral presentation by appearing before the Evaluation Committee or by conference telephone call for clarification purposes only. Information and references submitted will be considered in the award. The City may require visits to customer installations or demonstrations of product by proposers as part of the evaluation process. The City may require additional information and Proposers shall agree to furnish such information. The City reserves the right to award the contract to that Proposer who will best serve the interest of the City. The City reserves the right, based upon its deliberations and in its opinion, to accept or reject any or all proposals. The City also reserves the right to waive minor irregularities or variations to the specifications and in the bidding process. The City uses a mathematical formula for determining allocation of cost points to each responsive, responsible proposer. The lowest, responsive, responsible proposer receives the maximum allowable points. When using this formula, a proposer that submits a cost or fee which is two times greater than the cost / fee of the lowest responsive, responsible proposer, will result in receiving zero points for cost. Mar 3, 2010 9:27:46 AM EST p. 24 City of Fort Lauderdale Bid 504-10412 All proposals must be submitted as specified on the proposal pages which follow. Any attachments must be clearly identified. To be considered, the proposal must respond to all parts of the RFP. Any other information thought to be relevant, but not applicable to the enumerated categories, should be provided as an appendix to the proposal. If publications are supplied by a proposer to respond to a requirement, the response should include reference to the document number and page number. This will provide a quick reference for the evaluators. Proposals not providing this reference will be considered to have no reference material included in the additional documents. NOTE: UNNECESSARILY ELABORATE RESPONSES BEYOND THAT SUFFICIENT TO PRESENT A COMPLETE AND EFFECTIVE RESPONSE TO THE SOLICITATIONS ARE NOT DESIRED AND MAY BE CONSTRUED AS AN INDICATION OF THE OFFEROR'S LACK OF COST CONSCIOUSNESS. UNLESS SPECIFICALLY REQUESTED IN THE SOLICITATION, ELABORATE ART WORK, CORPORATE BROCHURES, LENGTHY NARRATIVES, EXPENSIVE PAPER, SPECIALIZED BINDING, AND OTHER EXTRANEOUS PRESENTATION MATERIALS ARE NEITHER NECESSARY NOR DESIRED. The proposal shall be signed by a representative who is authorized to contractually bind the Contractor. PROPOSERS MUST SUBMIT AN IDENTIFIED ORIGINAL COPY PLUS SIX (6) COPIES OF THE PROPOSAL PAGES INCLUDING ANY ATTACHMENTS THE ABOVE REQUIREMENT TOTALS SEVEN (7) COPIES OF YOUR PROPOSAL ALL PROPOSALS SHALL BE RECEIVED PRIOR TO 2:00 PM EST, ON THE DATE SPECIFIED IN THE SCHEDULE SECTION OF THIS RFP AT THE FOLLOWING LOCATION: City of Fort Lauderdale Department of Procurement Services 100 N. Andrews Avenue, Suite 619 Fort Lauderdale, Florida 33301 ONLY PAPER SUBMITTALS WILL BE ACCEPTED. ELECTRONIC OR FAX SUBMITTALS WILL NOT BE ACCEPTED. ALL PROPOSALS MUST BE SUBMITTED IN A SEALED PACKAGE WITH THE RFP NUMBER, RFP TITLE AND DUE DATE CLEARLY MARKED ON THE OUTSIDE. IF MORE THAN ONE PACKAGE IS SUBMITTED THEY SHOULD BE MARKED 1 OF 2, ETC. PROPOSAL PAGES ARE AS FOLLOWS: Part I Proposal Pages - Cost Information Part II Proposal Pages - Technical Information Part III Non Collusion Statement Part IV Proposal Signature Page Part V Proposal Pages - Specification Requirements Compliance Attachments to your Proposal Mar 3, 2010 9:27:46 AM EST p. 25 City of Fort Lauderdale RFP 504 -10412 MULTI -SPACE PARKING METERS PROPOSAL RESPONSE PAGES - PART I COST INFORMATION PROPOSER NAME Bid 504 -10412 Proposer agrees to supply the products or services at the prices bid below in accordance with the terms, conditions and specifications contained in this RFP. Estimated quantities shown are for information and tabulation purposes only. ITEM QUANTITY DESCRIPTION 1. 14 EA Purchase and Install of Pay- and - Display Multi -space Receipt Dispensing Parking Meters 2. 18 EA Purchase and Install of Pay -by -Space Multi -space Receipt Dispensing Parking Meters 3. 32 EA Year 3 - Optional Extended On -site Maintenance /Software Support 4. 32 EA Year 4 — Optional Extended On -site Maintenance /Software Support 5. 32 EA Year 5 — Optional Extended On -site Maintenance /Software Support 6. 32 EA Year 6 — Optional Extended On -site Maintenance /Software Support UNIT PRICE $ /EA $, $ /EA $ $ /EA $ $ /EA $ $ /EA $ TOTAL PRICE $ /EA $ 7. 32 EA Year 7 — Optional Extended On -site Maintenance /Software Support TOTAL COST TO CITY $ Mar 3, 2010 9:27:46 AM EST p. 26 City of Fort Lauderdale Bid 504 -10412 PROPOSAL RESPONSE PAGES - PART II TECHNICAL PROPOSAL The following issues should be fully responded to in your proposal in concise narrative form. Each issue should be referenced and be presented in the following order: Tab 1: Letter of Interest / Cover Letter Briefly state the Proposer's understanding of the services to be rendered, and make a positive commitment to perform according to the requirements noted in this RFP. This letter must also confirm that all costs submitted in this RFP shall remain firm for acceptance for a minimum of ninety (90) days from date of RFP opening. Tab 2: Professional Licenses and Certificates /Sample insurance certificate Submit a copy of all Licenses, Certificates, Registrations, Permits etc. that your company / staff possesses. Also include proof of insurance in this section. Tab 3: Company Profile Legal name, address, telephone number, faxes number, e -mail address, web page address, etc. of the proposer, together with legal entity (corporation, partnership, etc.) Firm must be established as a legal entity in the State of Florida. Provide hours of operation; Years in business; State whether the firm is local, regional, or national; Provide addresses and phone numbers for Headquarters and other relevant offices if applicable. Tab 4: Joint Venture If submitting as a joint venture, submit a copy of the joint venture agreement including the financial agreement between the parties and the percentage of participation of the parties Tab 5: Disputes, Litigation and Defaults — Applicant shall disclose the results, including amount of settlement, if any, for all prior litigation, arbitration, mediation or other claims involving the applicant or any consultants for a period of Five years prior to the submission of this proposal. Tab 6: Qualifications / Experience Describe firm's experience, detail projects done within the previous three (3) years. Tab 7: Staff - Give a complete list of the number of managers, supervisors, and other staff employed at the compound site from which services will be rendered. Identify the staff members who will provide the services, including staff from other than the local site, if necessary. Include their experience. Tab 8:Technicai Approach Describe the services proposed by your firm and your implementation plan for this contract. This section must address the required services noted in this RFP, and how your firm plans to provide them. Tab 9:1111ilestones, Deliverables and Proposed Benchmark Timetable As part of the project approach, the firm shall propose a scheduling methodology for effectively managing and executing the work in the optimum time. Such timeline information and proposed dates shall include, but not necessarily be limited to: delivery, installation, diagnostic testing, training of designated personnel, and other phase related completion dates, in accordance with the RFP specifications. Tab 10: Financial Documentation Financial statements and annual reports of corporation of the last two years, including the last two (2) most current years of audited financial statements. A copy of the firm's Dun & Bradstreet rating for the last two years should also be provided (if available). If a Dun & Bradstreet rating is not available please include relevant financial reports for the last two years (i.e., the firm's annual report and /or audit). If the proposer is deemed to be financially unstable by the City's Finance director or designee, the City may deem the proposal to be non - responsive. Mar 3, 2010 9:27:46 AM EST or 27 City of Fort Lauderdale Tab 11: References A list of current and former major accounts along with contact persons name, email address and phone number(s) This list should include accounts that represent company's experience with entities of similar size and exposures as the City of Fort Lauderdale. Tab 12: Submittals (Include) (1). Respondent shall provide samples of reports along with their proposals. Respondent shall also include brochures and manufacturer's specifications for all requested items. (2). Provide installation drawings and specifications. Tab 13: Warranties / Extended Maintenance And Software Support Proposer shall state the initial equipment and software warranty. Also provide information for extended maintenance and support services that are available after expiration of the initial equipment and software warranties. Information shall include specific details on the type of coverage and all exclusions, if applicable. Proposer should submit information for on -site warranty services for the system proposed, in accordance with the RFP specifications. Respondent shall provide copy of standard maintenance form. Tab 14: Detailed list of Offering Provide a detailed list of all hardware, software, materials, components, and other incidentals that are included in your proposal price. Tab 15: Cost (Proposal Response Page, Part 1) Tab 16: Non - Collusion Statement (Proposal Response Page, Part III) Tab 17: Proposal Signature Page (Proposal Response Page, Part IV) The proposer understands that the information contained in these Proposal Pages is to be relied upon by the City in awarding the proposed Agreement, and such information is warranted by the proposer to be true. The proposer agrees to furnish such additional information, prior to acceptance of any proposal, relating to the qualifications of the proposer, as may be required by the City. COMPLETE AND RETURN THE REQUIRED NUMBER OF PROPOSAL PAGES AND ATTACHMENTS. PROPOSAL IDENTIFICATION: If mailed, please indicate on the face of your sealed proposal package the following: RFP NO. 504 -10412 OPENS 01/13/10 Mar 3, 2010 9:27:46 AM EST p. 28 PROPOSAL R� �FCgr<,`�e�P4GES - PART III Bid 504 -10412 NON - COLLUSION STATEMENT By signing this offer, the vendor /contractor certifies that this offer is made independently and free from collusion. Vendor shall disclose below any City of Fort Lauderdale, FL officer or employee, or any relative of any such officer or employee who is an officer or director of, or has a material interest in, the vendor's business, who is in a position to influence this procurement. Any City of Fort Lauderdale, FL officer or employee who has any input into the writing of specifications or requirements, solicitation of offers, decision to award, evaluation of offers, or any other activity pertinent to this procurement is presumed, for purposes hereof, to be in a position to influence this procurement. For purposes hereof, a person has a material interest if they directly or indirectly own more than 5 percent of the total assets or capital stock of any business entity, or if they otherwise stand to personally gain if the contract is awarded to this vendor. In accordance with City of Fort Lauderdale, FL Policy and Standards Manual, 6.10.8.3, 3.3. City employees may not contract with the City through any corporation or business entity in which they or their immediate family members hold a controlling financial interest (e.g. ownership of five (5) percent or more). 3.4. Immediate family members (spouse, parents and children) are also prohibited from contracting with the City subject to the same general rules. Failure of a vendor to disclose any relationship described herein shall be reason for debarment in accordance with the provisions of the City Procurement Code. NAME RELATIONSHIPS In the event the vendor does not indicate any names, the City shall interpret this to mean that the vendor has indicated that no such relationships exist. Mar 3, 2010 9:27:46 AM EST p. 29 PROPOSAL RESPONSE PAGES 111PO4k+L #ergib/PROPOSAL SIGNATURE PAGE Bid 504 -10412 How to submit bids /proposals: It is preferred that bids /proposals be submitted electronically at www.bidsvnc.com, unless otherwise stated in the bid packet. If mailing a hard copy, it will be the sole responsibility of the Bidder to ensure that.the bid reaches the City of Fort Lauderdale, City Hall, Procurement Department, Suite 619, 100 N. Andrews Avenue, Fort Lauderdale, FL 33301, prior to the bid opening date and time listed. Bids /proposals submitted by fax or email will NOT be accepted. Please refer to Part VII for specific instructions for this REP. The below signed hereby agrees to furnish the following article(s) or services at the price(s) and terms stated subject to all instructions, conditions, specifications addenda, legal advertisement, and conditions contained in the bid. I have read all attachments including the specifications and fully understand what is required. By submitting this signed proposal I will accept a contract if approved by the CITY and such acceptance covers all terms, conditions, and specifications of this bid /proposal. Please Note: If responding to this solicitation through BidSync, the electronic version of the bid response will prevail, unless a paper version is clearly marked by the bidder in some manner to indicate that it will supplant the electronic version. Submitted by: (signature) (date) Name (printed) Title: Company: (Legal Registration) City, Telephone E -MAIL: an Delivery: Calendar days after receipt of Purchase Order (section 1.02 of General Conditions): Payment Terms (section 1.03): Total Bid Discount (section 1.04): Does your firm qualify for MBE or WISE status (section 1.08): MBE WBE ADDENDUM ACKNOWLEDGEMENT - Proposer acknowledges that the following addenda have been received and are included in the proposal: Addendum No. Date Issued VARIANCES: State any variations to specifications, terms and conditions in the space provided below or reference in the space provided below all variances contained on other pages of bid, attachments or bid pages. No variations or exceptions by the Proposer will be deemed to be part of the bid submitted unless such variation or exception is listed and contained within the bid documents and referenced in the space provided below. If no statement is contained in the below space, it is hereby implied that your bid /proposal complies with the full scope of this solicitation. HAVE YOU STATED Variances: revised 6 -3 -08 Mar 3, 2010 9:27:46 AM EST P. 30 City of Fort Lauderdale PROPOSAL PAGES - PART V SPECIFICATION REQUIREMENTS COMPLIANCE Bid 504 -10412 Complies With Specification Requirements A.GENERAL 1. Respondent shall use a local distributor to provide support for initial installation, training, parts and warranty service. "Local' is defined as close enough to the City of Fort Lauderdale to provide twenty - four (24) hour responses to software and hardware requests. Travel shall be at no cost to the City. Y ® N Machines must remain fully functional in abnormal street conditions like excessive heat (Internal Operating Temperature of 0 OF to 140 °F), humidity, rain, hail, grime, vibrations, saltwater spray, etc. Y _ N All machines shall be constructed with new and unused, rugged materials and meet "Year 2008" compliance requirements. Y N _ Respondent explain preferably in a Visio Diagram, how its computer network processes the flow of magnetic stripe and microprocessor type smart card information from the pay stations to and from the bank or electronic financial transaction authorization network. Respondent must be prepared to agree to a 90 day trial period with at least four (4) fully functional meters to be tested in at least two (2) different locations in the City before the remainder of the meters are scheduled for installation. Y _ N _ Respondent describe, in detail, all of the equipment you propose to use. Respondent also describe in detail your plan for pay station auditing and reconciliation procedures that track electronic revenues from the pay station to the financial clearinghouse. The clearinghouse system must conform to International Standards Organization (ISO) standards for authorization messages. The ISO standards, as amended from time to time, are deemed as being incorporated by reference herein. All electronic processing must utilize an SSL gateway, provide at a minimum 128 data encryption, and conform to all Visa and MasterCard requirements. Mar 3, 2010 9:27:46 AM EST p. 31 City of Fort Lauderdale Bid 504 -10412 8. The vendor must have a toll free support number for troubleshooting both software and hardware including a contact number for after hours troubleshooting). Y _ N _ 9. Any software and hardware backups needed shall be available within twenty -four (24) hours. Y s N _ 10. For newly installed units, the City of Fort Lauderdale Parking and Fleet Services Department reserves the right to install the base and the local distributor will supply a fully operational pay- station at the City of Fort Lauderdale Parking and Fleet Services selected location. City of Fort Lauderdale Parking Services will take possession of new units at the point of installation. Y _ N _ 11. Machines must have the capability of being converted to pay - by- space. Describe time frame and any costs to the City. Y N B. BASIC SYSTEM REQUIREMENT 1. Systems must be capable of functioning as a single unit or operate in a networked environment with the application and database installed on a server and controlled using back office software. Y _ N _ E 43 13 The software shall facilitate the management of communications, rates, maintenance, collections and audit functions, which can be communicated to the meters, remotely, using a back office computer. Machines must be able to run off solar with standard locally procured batteries. 3a. What type of batteries are required for your product? Y _ Vendor should specify Machines minimum transactions on back -up power, without error. N 5. During power outages, all machines will operate in a stand -alone capacity and store accumulated data in memory. Y _ N _ 6. A separate backup battery must be supplied to sustain the clock, calendar, audit information and RAM in the event of a main backup system failure or during battery replacement. Y e N _ 7. Machines shall have optional language capable of being programmed at the machines. Y _ N _ Mar 3, 2010 9:27:46 AM EST p. 32 City of Fort Lauderdale Bid 504 -10412 The Respondent shall explain in detail the ability of pay -by -space meters to provide information on paid and /or unpaid parking spaces in pay -by -space lots by obtaining a listing from the meter, a web - based program or other options that are compatible with current devices used for parking enforcement. Y _ N _ 9. Machines shall display specific `out of order' conditions and should operate with the malfunctioning status, until serviced. Y N 10. Machines shall have the ability to allow credit card transactions when communication is offline. While communication capability is offline the machines will store all credit card information and process the transactions immediately after communication has been restored. Y _ N _ C. CUSTOMER OPERATION 1. The pay stations must operate with coins, bills, credit/debit /smart cards and pay -by -phone technology in a manner that allows customers to follow simple printed, digital and /or verbal instructions to complete the transaction quickly. Y _ N _ 2. Instructions should tell the customer what to do first, and then lead them through the transaction in approximately 45 seconds. The last mandatory instruction for the pay -and- display machine shall be to advise the customer to display the receipt on the vehicle dashboard. Y N 2a. Approx. how many seconds does your product take to perform this feature? 3. Explain the capability of the pay station to accept a "PIN" number when using a "Debit" or "Credit" card, and if there is an additional configuration cost for this option, what that cost would be. D. CURRENCY ACCEPTED Mar 3, 2010 9:27:46 AM EST p. 33 City of Fort Laud r le Machines accept US currency in denominatlons o �, $2, $5, $10, & $20 bills, nickels, dimes, quarters, "SBA" and "Gold" dollar coins, magnetic striped credit cards with and without embedded Smart Card chips and the City of Fort Lauderdale Parking Services resident beach card. Respondents are responsible to ensure system compatibility with current single application EMV chip parking card. All machines must be capable of upgrades with US currency modifications. Y E. HOUSING AND PEDESTAL Respondents shall state the thickness, height, width and pedestals), tensile strength product housing, including attempted theft. Bid 504 -10412 specifications of the pedestals and housings, specifically including metal depth in inches and the weight in pounds of machines (with and without and gauge of metal. Respondents must provide a description of their materials and thickness, and how the design secures the unit against 2. The Respondent shall provide all results of tests that have been performed to determine the durability of the cabinet, pedestal and any applicable finishes. 3. Provide installation drawings and specifications. Mar 3, 2010 9:27:46 AM EST p. 34 4. Describe how locks can be integrated City eac� Uuniit in the cash box access doors and provide your separate price for this item if the City chooses to utilize this feature (for informational purposes only). 5. Describe how cash collections will be performed showing collection and mechanical access as separate areas and functions. 6. Confirm that the meters will meet the following environmental standards: 1. Stainless Steel case 2. Sealed to prevent internal moisture 3. Silicone gaskets, if applicable, for solar panels 4. All exposed and internal parts anti - corrosive 5. Protective covering around exposed openings. Y _ 7. Confirm that the entire meter mechanism shall be enclosed in a stainless steel, durable, weather resistant housing constructed of corrosion resistant non - brittle metal of such thickness as to resist tampering, graffiti or abuse. Y _ 8. Paint should be seal coated, high quality and weather resistant, and provide a tough, scratch - resistant and easily cleaned surface. Unit must also have a double zinc primer. Provide description of products to be used by Parking Services personnel for preventive maintenance for corrosion of housing units, and mounting anchors and bolts. 9. Machine apertures such as, but not limited to, the coin return, receipt dispenser and card reader must be designed and /or shielded to discourage vandalism, insertion of foreign material or other efforts to deliberately jam the unit. 10. 11 Aperture design should prevent damage from the insertion of any type of commercially available pyrotechnic device. Y Y _ Y Machines shall not allow any tampering with its internal functions, to prevent any time to be given in any manner, other than the insertion of a valid coin or card. Y 11 21 Mar 3, 2010 9:27:46 AM EST p. 35 Fity of Fod I� derdale. Bid 504 -10412 12. When installed, Meters shall meet app Ica le requirements. All coin and card aperture locations must be compatible with Americans with Disabilities Act (ADA) requirements - the centerline of controls shall be no more than 42 inches (1,065 mm) above the pedestrian access route. Y N 13. Internal humidity should be controlled utilizing a fan or other proven means. Y _ N _ 12a. What means does your product provide for internal humidity? 14. The Housing shall have a door alarm sensor set to activate when the front door is opened 1/8" or more. Y N 15. Housing includes high security multi -point locking bar. Housing locks shall be high security locks keyed with a proprietary combination developed exclusively for City of Fort Lauderdale Parking & Fleet Services. All locks shall be high security locks with anti -drill protection. Y N 16. Machine housing should have separate compartments for maintenance and collections. Separate keys shall be available to prevent maintenance personnel from accessing the collection area and vice versa. Y N 17. There shall be no access to the money in the cash box when the upper or lower housing is opened for maintenance or collection. Y _ N _ 18. The vendor shall supply two (2) bill boxes and (2) coin boxes per unit. Y _ N _ 19. The vendor will supply two (2) sets of access keys for each meter. Y N F. Revenue Collection Canisters The following security measures, although not limited to, shall be included with each bill or coin box: 1. The collection boxes shall have a security locked keyed system separate from the Machine's other compartments. Y _ N _ 2. The bill boxes shall be protected by a locking system only allowing access to the bills with the correct key. Y _ N _ Mar 3, 2010 9:27:46 AM EST P. 36 I 4. 5. 6. 7. 8. 9. 10. 11. is City IFort Lauderdale The coin boxes shall be protected by a locking system only allowing access to the coins with the correct key. Y The collection boxes shall have a handle for easy handling. Collection boxes shall be strong, lightweight and manageable. Y _ A closed coin path shall direct coins to drop into a locked coin box. Y _ The collector shall not have access to the coins in the coin box during the collection process. Y _ The collector shall not have access to the bills in the bill box during the collection process. Y _ Coin box should hold a minimum of $600 worth of U.S. coins. Y The bill boxes should have a maximum capacity of at least 1,000 bills. Y _ Bill boxes must mechanically stack notes when accepted Y_ The removal of the bill stacker shall trigger the recording of an audit report specific to the bill collection. Y _ Bid 504 -10412 N _ N N N N N N _ N N Give description of available colors and materials used, including Materials Safety Data Sheet (MSDS). 12. Resistance to corrosion. Y G. DISPLAY 1. Respondents describe the capabilities of the display screen used in your pay station. N 2. Respondents explain language choices available for display, must include but not limited to English, Spanish and French, and how language(s) are selected. 3. Pay station displays shall be backlit. Y _ N Mar 3, 2010 9:27:46 AM EST p. 37 CU of For Lauderd e Bid 504 -10412 4. The unit must have a LED screen witT hig�1- resolution display, which is easy to read in various lighting conditions including bright sunlight. Y _ N _ 5. The screen must be protected by a security cover, vandal resistant, weather proof and corrosion resistant. Y _ N _ 6. The screen should be modular and easily unplugged and replaced with basic tools for easy services. Y _ N _ 7. The display should be able to accommodate custom messages, which can be programmed and transmitted to the meter remotely using back office software. Y _ N _ 8. Messages should be updateable through the supplied back office software and downloadable to individual or multiple units via two - way communication. Y N _ 9. Machine display should include time of day, increments of payment, amount entered and time purchased and an indication the time of day when the amount of time paid for will expire. Y _ N _ H. ELECTRICAL AND ELECTRONIC COMPONENTS 1. The sub - assemblies of the meters shall be modular in construction to provide easy servicing through on -site plug -in replacement of parts. Y _ N _ 9 Respondents shall explain how unit components are protected from moisture, dust, lightning, saltwater, adverse weather, and other factors that might cause an operational failure of a component or the Machine. 3. All assemblies shall be electronically grounded and compliant with local codes for electrical /electronic equipment. Y _ N _ 4 All circuit boards and internal components are to be environmentally sealed, highly water- resistant and operate in conditions of over 95% humidity. Y _ N _ All assemblies shall be electronically grounded and compliant with local codes for electrical /electronic equipment. Y _ N _ 5. All electronic connection plugs should be physically differentiated and must only fit one way. Y _ N _ Mar 3, 2010 9:27:46 AM EST p� 38 Ct of FIrt Vgerdale 1. Should have a minimum of 100 - decibel �loca , Vi ration /Tilt/Tamper alarm installed, with an alarm to P /C, and automatic alarm paging capabilities. The sensitivity of the alarm must be adjustable and all alarms must be transmitting via the back office software, email and /or automatic phone notification Y _ N 2. Respondents may describe other message capabilities that may be available on their product. Bid 504 -10412 Machines shall be able to send alarm notifications via wireless for all of the following reasons, within 30 seconds of each occurrence: 3. Cash box status Y _ N _ 4. Alarms (Vibration /Tilt) Y _ N _ 5. Attempted theft of Machine Y N _ 6. Machine out of order Y N _ 7. Open door Y N _ 8. Paper supply low Y _ N _ 9. Low battery Y _ N _ 10. Power failure Y _ N _ 11. Card reader out of order Y _ N _ 12. Coin chute jammed Y _ N _ 13. Machines must have built -in diagnostics software that records and stamps date and time of all operations events (warnings, machine failures, resets, low battery, maintenance functions, etc.) for reports Y _ N _ 7. to the communications center. every time collection boxes are removed. Y N J. BILL ACCEPTOR 1. Machines shall accept any combination of the following denominations of currency: One, two, five, ten and twenty- dollar, as well as newly issued US Currency Y _ N _ 2. The bill denomination acceptance shall be programmable. Y — N _ 3. The bill acceptor will be capable of accepting new versions of U.S. bills through simple software updates. Y _ N _ 4. It shall accept bills in any possible direction and be capable of recognizing counterfeit currency. Y _ N _ 5. Counterfeiting detections shall be updated as required at no cost to the City Y _ N _ 6. Currency accepted by the meter shall be stored in a locked mechanical stacker that is not accessible from the maintenance section of the meter. Y _ N _ 7. Machine will transmit to the server via wireless transmittal methods every time collection boxes are removed. Y _ N _ 8. The bill acceptor shall be easily removed for servicing or replacement. Y _ N _ Mar 3, 2.010 9:27:46 AM EST p. 39 City of Fort Lauderdale 9. It must also transmit all audit information via wireless, as well. Bid 504 -10412 Y N 10. The acceptor slot should have a plastic cover to prevent weather intrusion. Y _ K. DEBIT /CREDIT CARD OPERATION Respondents identify and itemize all supporting equipment to support in -house operation and maintenance of a credit/stored value card system. Respondents must provide a card reader system: 2. That reads and accepts approved magnetic strip credit cards with and without embedded Smart Card chips 3. That accepts the City of Fort Lauderdale Resident Beach Card. Respondents is responsible to ensure system compatibility with current parking card system. 4. That accepts the Parcxmart Card 5. Credit card transaction data shall be authorized, real -time and sent to a remote server for processing as per City of Fort Lauderdale Parking & Fleet Services established communications media. 6. If operating in Off -line mode, transactions may be considered based on software capabilities to set purchase limits. 7. Respondent shall also identify the ability to prepare and load lists of credit cards that the machine will not accept "Black Lists" via City of Fort Lauderdale Parking & Fleet Services established communications for use when the machine communications are off- line and the credit card transactions are being stored for later processing. 8. Respondents must provide the number of cards that can be "black listed ", and number of cards Machine can store in memory. L. CREDIT AND SMART CARD READER Y _ Y Y Y _ Y a N _ N V� N # of cards that can be `Blacklisted" # of cards that can be stored in memory 1. If the card slot is jammed (inoperable), the machine should still accept coins /bills -forms of payment. Y _ N 2. Unit card readers shall be equipped with SAM'S capable of accepting multiple smart card schemes, such as MasterCard and Visa. Y N Mar 3, 2010 9:27:46 AM EST p. 40 3. These programs will include the concept of cooperative use of cards Bid 504 -10412 among pay stations, and single space meters in City of Fort Lauderdale. Y N M. COIN ACCEPTOR 1. The coin acceptor shall be electronically operated and shall register no less than 98 % of valid coins. Y N _ 2. Coin registration shall be locally programmable by City of Fort Lauderdale Parking & Fleet Services personnel. Y N 3. As each coin is inserted and passes through the coin acceptor, its value and time purchased is registered on the display. The machine shall then record the transaction and secure all coins in a locked coin compartment constructed of a rigid material and located in an area separate from the mechanical components of the meter. Y N 4. Coin recognition shall include nickels, dimes, quarters, and dollar coins. Y _ N _ 5. Rejected coins, foreign coins, slugs shall be immediately returned via the coin return outlet. Y _ N _ 6. There shall be a prompt means to clear bent coins and counterfeit material that may jam the coin acceptor. Y — N _ 7. Coin acceptor must have an anti -pull back mechanical feature in coin chute. Y N Machines shall contain: 8. An automatic coin shutter, which will open for coin insertion, but not for plastic, wood, cloth, and all non -metal objects. The coin slot shall have means to prevent insertion of foreign objects. Y _ N _ 9. The coin mechanism should be able to reject foreign coins and slugs. Y _ N _ Machines shall be able to accept at least 4 different user defined coins through software parameter change only. Y _ N _ 10. Machines shall have a built -in feature that prevents coin and debit card transactions used for testing purposes from registering in the total revenue register. Y _ N _ 11. All coins shall be accepted through a single slot. Y _ N _ 12. Removal, replacement, or repair of the coin slot should take less than two minutes. The coin slot must meet all ADA requirements. Y _ N _ 13. If the coin slot is jammed (inoperable), the machine should still accept bills, credit or smart card forms of payment. Y N Mar 3, 2010 9:27:46 AM EST p. 41 N. PRINTER AND RECEIPT PAPER City of Fort Lauderdale 1. Meters must utilize thermal or non - thermal printers (no ribbons) with limited moving parts and with immediate access for cleaning the paper path. Y _ 2. The printer shall be easily removed for servicing. Y _ 3. Printer intensity should be adjustable. Y _ 3P .6Y1Z 1#119 N N _ N _ 4. The printer shall be non - proprietary and available at the City's discretion from an independent source. Y N 5. Respondents must provide specifications of receipt paper Y _ N 6. Receipt paper shall be a continuous single roll or stack of direct paper. Y N 7. Receipts shall print within ten seconds and shall have a high degree of quality and legibility. They must remain legible after remaining inside a vehicle in direct sunlight and heat for 24 hours. Y N 8. Respondents state the approximate number of customer transactions per roll or stack of receipt paper. 9. Receipts shall be available with custom printing /graphics as designated by the City. Y N 10. Receipts shall display "RESIDENT" along with the card number when the City of Fort Lauderdale Resident Beach Cards is used Y _ N O. TRANSACTION STORAGE AND PROCESSING 1. All transactions shall be stored in a password protected secure database file format with authorized user import/export capability. The database must be either SQL server or Oracle. Y _ N _ 2. With a minimum of 128 encryption, respondents shall state any methods of encryption or other security measures taken to meet the minimum of 128 encryption. 3. Transactions shall be tracked and identified via sequentially numbered series. Y _ N _ 4. Transactions, diagnostic data and security access exceptions shall be stored in separate and protected memory areas in nonvolatile memory. This data shall not be manipulated with system software. Y _ N _ Mar 3, 2010 9:27:46 AM EST p. 42 qty of F Lauderdale Bid 504 -10412 5. System power loss shall not cause the�(oss DI history. Y _ N _ 6. Respondents shall state the average number of transactions capable of being held in memory before overrun occurs. Y _ N _ 7. Transaction history shall include individual, hourly, daily and monthly transactional history reports. Y _ N _ 8. Provide the ability to automate the transfer of meter revenue data to an external system. Create a CSV file of revenue data, summarized by meter #, collection date and currency type (coins, bills, credit card, smart card, pay -by- phone, etc.). Y N _ 9. The system shall utilize a minimum of three transaction - processing modes, on -line, networked, and off -line. Y N 10. All transactions reports with the Resident Beach Card shall include the card number. Y N P. REAL -TIME CLOCK 1. The meters shall automatically adjust for daylight savings time according to Eastern Standard Time as of 2009. Y N _ 2. The meters shall be equipped with a programmable time of day clock that is accurate to 30 seconds per month. Y _ N _ 3. The clock shall operate continuously and shall also track the year, month, day, and day of the week. Y _ N _ 4. The clock will remain operational during battery changes and power losses. Y N Q. POWER MANAGEMENT 1. Respondents shall state the following: • Meters primarily run on solar power and solar power is used to charge the battery. • Meters run primarily on solar power and the battery is the backup power source. • The solar powered machine must have the capability to complete at least two hundred (200) transactions per day without requirement to recharge the battery. Mar 3, 2010 9:27:46 AM EST p. 43 3 4. 5. 6. 7. 8. 9. 10. 91. 12. 13. 14, 15. 16. 17. 18. 19. 20. 21, 22, 23. 24. 25. 27. 28 Respondents shall state battery configt'f Fort L�yPe, size, g L�ration t e, size, voltage, location and number), normal battery field life and expected transactions when running on battery only. Bid 504 -10412 Y N TYPE SIZE VOLTAGE LOCATION NUMBER Desktop reports shall be available to system managers by form fill queries or simple queries. Y _ The reports software should provide report capability on all information gathered. Y Report properties should be user definable. They should contain the following: Cumulative totals of all cash and card transactions Y _ Type, date, time and type of all alarms Y Date and time of all maintenance transactions Maintenance activity by location number Maintenance activity and operational status Maintenance activity by type Date and time of collection Machine identification Machine location Sequential collection number Total amount of money in the collection Total card usage Total cash in bill container (real -time) Total cash in coin container (real -time) Revenue by location number Revenue by collection area Revenue by maintenance route Total number of tickets issued Total number, value, and type (credit card and /or stored value card) of card transactions. User log on history and activities Exception report for units not repaired Operational status by unit Daily collection report with location numbers and audit Exception report for units not collected Provide the ability to automate the transfer of meter revenue data to an external system. Create a CSV file of revenue data, summarized by meter #, collection date and currency type (coins, bills, credit card, smart card, pay by cell, etc.). Y _ Y _ Y Y _ Y Y Y Y Y _ Y _ Y _ Y _ Y _ Y _ Y _ Y Y _ Y _ Y _ Y _ Y _ Y Y _ N _ N _ N _ N _ N _ N _ N _ N _ N _ N _ N _ N _ N _ N _ N _ N _ N _ N N _ N _ N _ N _ N _ N Mar 3, 2010 9:27:46 AM EST p. 44 City of Fort Lauderdale Bid 504 -10412 S COMMUNICATION /SYSTEM MANAGEMENT SOFTWARE (WIRELESS) 1. Respondents must describe, in detail, all of the equipment they propose to use and the security measures employed to protect data access and integrity. 2. Respondents shall explain, in detail, how their wireless two -way communication system works, including technical (components, frequency, etc) and practical (On line, real time status) elements and identify all costs per multi -space meter to the City. 3. Respondents shall explain average time of repair and audit transactions, under normal operating conditions, for both wireless, two -way and hand held communication. 4. Wireless two -way communication must be operable in the City's garages Y _ N _ 5. Machines shall be capable of wireless two -way communication to a remote communication center to transmit financial and activity reports and unit status. Y _ N _ 6. The clearinghouse system must conform to International Standards Organization (ISO) standards for authorization messages. Y N _ 7. Access to City of Fort Lauderdale Parking Services data shall be secured, at a minimum, by password protection and shall include multi -level access control. Y N 8. The software must supply reports for revenue, maintenance, and /or space usage. Y N Information that must be transmitted includes, but is not limited to: 9. Cash box status (lower limit warning when coins reach a programmable amount and an upper limit warning when the Machine shuts down) Y _ N _ Mar 3, 2010 9:27:46 AM EST p. 45 Cty of Fort Lauderdale Bid 504 -10412 10. Alarms (attempted theft of Machines, Machine out of order, door open, out of paper, etc.) Y _ N _ 11. Management data consisting of purchase of time (occupancy), time bought intervals (duration), type of transactions (coin and card with amounts paid) etc. Y _ N _ T. SYSTEM MANAGEMENT SOFTWARE 1. State all Methods of Encryption and other software security features 2. All credit card reports, from the back office software, should balance to the clearing house transaction reports daily Y _ N _ 3. Machines are fully programmable. Field programming is to be accomplished by City of Fort Lauderdale Parking Services Department staff, using any of the following for all parameter changes: Y _ N _ • Wireless two way transmission Y — N _ • Hand held, and laptop using Infrared, RF, or Bluetooth protocol Y _ N _ 4. The System management software shall be configurable in a single - station and /or networked fashion. Y _ N _ 5. It should be intuitive, convenient, and easy to use. Y _ N _ Mar 3, 2010 9:27:46 AM EST p. 46 Machines shall: 12. It shall record and store the number of valid coin, bill and card transactions and shall be accurate to 98% of actual deposits. Y _ N _ 13. Transmit data to remote communication center cash box status management data (occupancy, duration, etc.) Y _ N _ 14. Make multiple attempts if reception of the transmission is not confirmed by the communications center Y _ N _ The communication center shall: N _ 15. Make multiple attempts if card payment does not clear Y _ N _ 16. Transmit expired /invalid card lists to units via two -way communication Y _ N _ 17 The software will facilitate the management of communications, rates, maintenance, collections and audit functions. Y N _ 18. Group units for common messaging - assign Machines to predetermined groupings Y _ N _ - parades and other community events Y _ N _ T. SYSTEM MANAGEMENT SOFTWARE 1. State all Methods of Encryption and other software security features 2. All credit card reports, from the back office software, should balance to the clearing house transaction reports daily Y _ N _ 3. Machines are fully programmable. Field programming is to be accomplished by City of Fort Lauderdale Parking Services Department staff, using any of the following for all parameter changes: Y _ N _ • Wireless two way transmission Y — N _ • Hand held, and laptop using Infrared, RF, or Bluetooth protocol Y _ N _ 4. The System management software shall be configurable in a single - station and /or networked fashion. Y _ N _ 5. It should be intuitive, convenient, and easy to use. Y _ N _ Mar 3, 2010 9:27:46 AM EST p. 46 City of Fort Lauderdale Bid 504 -10412 6. Data stored in the software package shall be designed to allow for Mar 3, 2010 9:27:46 AM EST p. 47 the easy import and export of all necessary data to fully integrate the system into other data base systems. Y _ N _ 7. These and all features of the software must be password controlled with access levels assigned by City of Fort Lauderdale Parking Services designated System Administrator. Y _ N _ The System Host/Desktop Management Software should: 8. Allow user to select options at the end of a rate period to include: allow /not allow purchase of time exceeding the shift /rate maximum, allow /not allow purchase of time elapsed at the end of a rate /shift period, allow /not allow user to purchase time through a specified shift down time at no charge, allow /not allow purchase of time through a closed day at no charge. Y N _ 9. Allow the user to select the rate for each individual day and have _ the ability to designate a day closed, or "free parking" day. Y _ N _ 10. Allow user to configure a secondary daily rate structure to be activated by a specified day. Y _ N _ 11. Allow time to be purchased at a minimum of 15- minute blocks or by the minute. Y N _ 12. Include at least 6 rate tables for editing. Y _ N _ 13. Include a minimum of 3 shifts per rate table. Y _ N _ 14. Rate tables allow user to select from the following options; select the time of day that each individual shift will begin, set the maximum amount of money that will be accepted in a given shift, set the expire time of a given shift, allow the purchase of multiple days, allow multiple day purchases to be either 24 hours from purchase date or 24 hours from expired time of a shift, allow for a period of time during a shift that the system will shut down, able to set a per minute rate, able to select the number of 15 minute blocks per hour and the rate to be charged for the 15 minute blocks, and is able to automatically print a receipt. The rate table must be capable of being adjusted remotely using the back office software. Y _ N _ 15. Allow rates to be edited by the hour. Y _ N _ 16. Allow a minimum time purchase to be set. Y _ N _ 17. Configure length of time the audible alarm will sound. Y _ N _ 18. Set the start of a day. Y N _ 19. Allows for an option to print/not print receipts. Y N _ 20. Set a maximum number of tickets to be sold in a day. Y _ N _ 21. Set an amount that no bills above that amount will be accepted. Y _ N _ 22. Set the maximum amount of money that will be accepted. Y _ N _ 23. Select what to do during a printer error. Y _ N _ 24. Set/modify credit card parameters to include: Enable /not enable credit cards, accept/not accept American Express, MasterCard and Visa, accept/not accept a credit card when off -line, set minimum /maximum credit amounts and set a default amount. Y _ N _ 25. Accommodate a minimum of 50 spaces per machine. Y _ N _ Mar 3, 2010 9:27:46 AM EST p. 47 The system communications software should: Big.' City of Fort Lauderdale Bid 504 -10412 26. Vary rates by stall range. Y _ N _ 27. Set an expiration window to show expired /going to expire stalls, on enforcement reports. Y N _ 28. Set an enforcement access code. Y N _ 29. Set an inactivity time -out for the backlight /overhead light. Y _ N _ 30. Modify the printed receipts. Y _ N _ 31. Set an 'but of service" phone number. Y N _ 32. Preset charge for special rates, which can be remotely updated by Y _ N _ 46. using the back office software. Y N _ 33. Does not allow for user manipulation of audit historical data without Y _ N _ 47. an audit trail of manipulation. Y _ N _ 34. All remote programming must be allowed using standard Y _ N _ 48. communication protocol. Y _ N _ Machines must have built -in diagnostic software that records dates Y _ N _ 35. and "time stamps" all operations events (unit failures, resets, low battery, etc) for reports to the command center. Y _ N _ 36. Upon cycling through the diagnostic mode, Machines shall be able to update the display status; display appropriate messages, and send diagnostic reports to the communication center. Y _ N _ 37. Self- diagnostic mode should be interrupted if a higher priority task is queued (a customer at the unit paying for parking has the highest priority). Self- diagnostic results can optionally be sent to the communication center. Y _ N _ 38. The system will report the status of each machine to a central server indicating status and alarm conditions (maintenance needs and out -of -order conditions). The communications system shall also provide real -time notification of collections, maintenance, alarms, revenues, and individual patron transactions to the City of Fort Lauderdale Parking Services. Y _ N _ 39. City of Fort Lauderdale Parking Services shall be able to modify rates and hours of operation via the communication software and upload this new configuration to individual meters or any combination of networked meters. Y _ N _ The system communications software should: Big.' Mar 3, 2010 9:27:46 AM EST P, 48 Be PCI compliant for transmission of Credit Card data and password protected. Y _ N _ 43. Communications software includes the following options, dial modem, hang -up modem, and wait for call, receive /send audit commands and lot functions. Y _ N _ 44. Accesses to vital communications areas are password protected. Y N _ 45. All system phone numbers are held in a phone directory for ease of _ accessing phone numbers. Y _ N _ 46. Has the ability to hang up the modem via the communications software. Y _ N _ 47. Able to set software to a wait incoming calls from a remote site. Y _ N _ 48. Able to process all transactions, and backup, exception log, diagnostics. Y _ N _ Mar 3, 2010 9:27:46 AM EST P, 48 City of Fort Lauderdale 49. Records security information to include: - Door open /door closed, Bid 504 -10412 Mar 3, 2010 9:27:46 AM EST p, 49 "Cash container in ", "cash container out ". Date, time and machine number is recorded with each entry. Y _ N _ 50. Maintain a log of all transactional events. The log information includes: Individual purchases, receipt numbers generated, power outages, system restarts. Y N _ 51. Communications software is able to receive processor configuration tables. Y _ N _ 52. Communications software is able to set and send configuration tables and diagnostic levels. Y _ N _ Communications software is able to send a bad credit card file to 53. update credit cards that are to be rejected. Y _ N _ Communications software is able to set the date and time. 54. Y _ N _ 55. Communications software is able to add time to a selected stall. Y _ N _ 56. Communications software is able to check the status of a selected stall. Y _ N _ 57. Communications software is able to view network status and indicate which terminals are currently on -line or off -line. Y _ N _ 58. Communications software is able to remotely monitor the following areas, status, cash box, audit, power, and version. Y _ N _ 59. Communications software is able to view the current audit totals and current grand totals to include: cash, credit, cash card and overpayment. Y _ N _ 60. Communications software is able to view the current status of the following items: a. Bill Acceptor: "disabled ", "jammed" / "not jammed" b. Bill Stacker: "full" / "not full" c. Coin Acceptor: "enabled " / "disabled" and "jammed" / "not jammed" d. Card Reader: "present" /: "not present" e. Cash Container: "installed" /"not installed" f. Door: "open" /"closed" (maintenance and Collection) g. Lock: "open" / "closed" " (maintenance and Collection) h. Power status i. Alarms Y _ N _ 61. Communications software is able to alert users to alarms via email, and back office software. Y _ N Mar 3, 2010 9:27:46 AM EST p, 49 City of Fort Lauderdale Bid 504 -10412 U. PRICE LIST /COMPONENTS 1. Respondents shall provide to the City of Fort Lauderdale Parking Services a schedule of individual component pricing, including a pricing discount on all maintenance and repair materials, parts and supplies, and a residual value on modular components returned for repair or remanufacture. This pricing is for all additional parts and components for future repairs, etc.— not components required for initial product offered, and is to be submitted for informational purposes on — will not be factored into award criteria cost considerations. V. MAINTENANCE 1. Machines shall be constructed so that individual components can be easily removed and sub - assemblies be changed without major dismantling. Y_ N_ 2. Respondent shall provide training on the procedures of changing and replacing of sub - assemblies. Y _ N _ Mar 3, 2010 9:27:46 AM EST P. 50 2. Respondents shall supply pricing for the purchase a single meter to include all parts Y N _ Respondents shall provide availability and pricing for additional parts and components 3 years after the end of the warranty period. Y _ N _ 3. Machines shall have internal components designed as interchangeable modular parts. Y _ N _ 4. Respondents shall explain what tools, if any, are needed to replace modular components. Y N 5. All replacement components shall be readily available from a local distributor. In the event that the local distributor is temporarily out of any component, additional components shall be available within twenty -four (24) hours. Y _ N _ 6. a. Estimate costs to design, install, support and maintain a wireless infrastructure, if appropriate. b. Identify who will provide local support of the wireless infrastructure. What is the longest time to recover from network or hardware damage due to severe weather? Y _ N _ V. MAINTENANCE 1. Machines shall be constructed so that individual components can be easily removed and sub - assemblies be changed without major dismantling. Y_ N_ 2. Respondent shall provide training on the procedures of changing and replacing of sub - assemblies. Y _ N _ Mar 3, 2010 9:27:46 AM EST P. 50 City of Fort Laude dale Bid 504-10412 3. Describe procedures of changing and replacing ofrsub- assemblies. Training that your company v provide at no additional charge: 4. Provide electronic copies of recommended maintenance procedures and supplies Y _ N _ 5. Respondent shall provide full training of software application and usage to City of Fort Lauderdale Parking Services maintenance staff. Y _ N — 6. Modules shall be replaced with minimum use of tools. Y _ N _ 7. Describe software application and usage training that your company will provide at no additional charge: 8. City personnel will perform all routine and daily maintenance on these machines. All product pricing will be based on that requirement. Y _ N W. DELIVERY AND INSTALLATION 1. Packaging and shipment shall be the responsibility of the manufacturer. Proposals shall include freight and be FOB destination. In the event that the delivery and /or installation of units are not completed according to City of Fort Lauderdale Parking Services specifications – and agreed upon schedule, City of Fort Lauderdale Parking Services will impose liquidated damages in the amount of Five Hundred dollars ($500) per unit per day. These charges are intended to act as an incentive for the Contractor to perform in full compliance with the specifications. Acknowledgment and agreement is given by both parties that the amount herein above set is not intended to be, nor shall be deemed to be, in the nature of a penalty. Y N 2 Delivery shall be made to a designated address, as designated by the City within sixty (60) calendar days following execution of the contract. The delivery dates for the three phases of installation may not be simultaneous. Y N Mar 3, 2010 9:27:46 AM EST P. 51 City of Fort Lauderdale 3. The successful Respondent shall complete installation within fifteen (15) days following delivery of the units or as specified by the City of Fort Lauderdale Parking Services. Y N Bid 504 -10412 4. Respondents shall include a description of any pre- installation and /or installation work to be completed by City of Fort Lauderdale Parking Services. X. SYSTEM IMPLEMENTATION The system shall include all hardware and software required for communicating with, programming or monitoring any of the supplied units. It is the Respondent's responsibility to incorporate all of the above and to establish the communications between the units and the communications center. Y _ N 2. The wireless two -way communication system may be provided directly by the vendor or in partnership with a wireless system vendor. Respondents shall explain how the entire system will be deployed and who is responsible for maintaining the various components. Y. TRAINING The successful Respondent shall provide, at no additional charge, a minimum of eighty (80) hours of training at a designated City of Fort Lauderdale Parking Services facility for each City employee to develop expertise in the maintenance and repair of their product, including, but not limited to: 1. Installation 2. Maintenance 3. Troubleshooting repairs 4. operations - programming, inventory 5. Collections Y N Mar 3, 2010 9:27:46 AM EST p. 52 pity of Fo Lauderfiale Bi 504 -10412 2. Respondents shall provide a thorough outline of training content and provide a training schedu�e for both software and hardware. The schedule shall include periodic refresher training (continuing education) including, but not limited to, emphasis on particular areas of the City of Fort Lauderdale Parking & Fleet Services' choice and upgrades of software and /or hardware. All operating manuals that support installation, maintenance and user information complete with wiring diagrams and specifications shall be in English. This must be provided at no additional charge. Z, Warranty 1. Respondents must guarantee, for a period of two (2) years from the date of installation, to repair and /or replace any part or modular component determined to be defective in material or workmanship under normal use and service at no additional cost to the City of Fort Lauderdale Parking and Fleet Services. Respondent shall also be solely responsible for the cost of shipping and return shipping of warranty parts during the two (2) year warranty period. Respondents shall also provide the City of Fort Lauderdale Parking and Fleet Services free of charge with any new software releases for a period of two (2) years. Y N 2. The local distributor shall maintain an adequate supply of replacement components (e.g. cutters, card readers, etc) on site at the City of Fort Lauderdale Parking Services meter shop. Payment and warranty provisions for replacement components shall apply from the date of installation of the module. Y _ N _ 3. The warranty period for all installed meters in each phase of purchase will begin on the last date after the last meter has been accepted by the City via written acceptance. Y _ N 4. The City of Fort Lauderdale Parking and Fleet Services shall have the option of extending the warranty period within 90 days before the end of the existing warranty period. The Respondent will provide quote for the extended warranty will Y _ N _ 5. The Respondent will provide quote for the extended warranty detailing the cost per meter, period of coverage and what will be covered under the warranty Y _ N _ AA. VARIANCES TO TECHNICAL SPECIFICATIONS LISTED ABOVE Mar 3, 2010 9:27:46 AM EST p. 53 Items not included in your proposal — Discuss ?f Fort any requirements of the RFP that are not inc in in your proposal. — All items that you indicated 'N are to be explained here (To be indexed and submitted in the order listed) Other Standards Used - List in detail, any additional standards and /or practices that you consider worthy of consideration by the Evaluation Committee in evaluating your proposal: Indicated any additional features that your product has that may no be indicated above, or any additional enhancements to requirements we may have listed above (To be indexed and submitted in the order listed) END OF SECTION Mar 3, 2010 9:27:46 AM EST p. 54 City of Fort Lauderdale A A A COY (o l owl - 41'UI1tl kii.l R1SJJ >PNTI3FACU 1'AJt K to c n A . 4alkt ONLYat. S(iU11(tlEADHlOF AIUSeatreem &vU. rfl':G6[iA5 rA! Ikt0i1 N. UxnI N�yUarb E !as(M;m UivU. SokwUEACNWEREDAREA GIAIA(mm So,x(ve 81vU rxxUr io NE IgUr SI Mar 3, 2010 9:27:46 AM EST Bid 504 -10412 P. 55 City of Fort Lauderdale Bid 504 -10412 Question s Answers for r #504-10412 — MULTI—SPACE PARKING METERS OVERALL BID QUESTIONS Zuestion 1 Q3. With regards to the Residency Card, are the following statements correct? 1. Currently there are 3 lots where a resident can receive free parking up to a maximum time on that lot. . East Lot 6hrs Max BPS i. South Beach 10 hrs Max PND ii. North Beach 6 Hrs max PND ). A customer comes out to a meter, and using the card can select the numbers of hours to be "purchased" for free in to a maximum. �. He receives free time, and can not use that card for free parking in ANY of the lots until THE INITIAL PURCHASE TIME HAS EXPIRED. . Eg. A customer purchases time at East lot at 10:00 for 3 hours. L He can then drive to South Beach and only purchase time at 13:00. J. Currently the cards are SIM based, purchased from Parkeon. Q2. Have you confirmed with Parkeon that they will be able to release the information to interface to the card to other vendors? (Submitted: Dec 21, 2009 8:38:16 AM EST) Answer - Q1: Sections A, B and C statements are correct. Section D: A copy of the card has been uploaded as an attachment to this RFP. It is referred to as a Smart Chip. Q2: The interface used by Parkeon for the Resident Beach Card is "Proprietary ". We cannot require them to release any information. The Request for Proposal does not state that information about the interface will be provided by Parkeon or Parking and Fleet Services. It is the vendors responsibility to develop the interface and supply the cards. (Answered: Dec 21, 2009 8:41:50 AM EST) Question 2 The question /answer regarding the Parkeon proprietary interface linking the sim card acceptance - how much development time would the City of Fort Lauderdale give a competitor to develop a compatible interface? And secondly, there are two current meter systems installed, are both using a different interface? (Submitted: Dec 21, 2009 12:16:15 PM EST) Answer - We are willing to give an reasonable amount of time to develop a compatible interface. A time to complete the interface is recommended to be included in your response. Yes, the Resident Beach Card and the Parcxmart card are different. You can get the information for the Parcxmart card directly from Parcxmart. (Answered: Dec 22, 2009 2:01:32 PM EST) Question 1: Will Ft Lauderdale require a 30 to 90 -day test period before each of the 3 phases of installation or just at Phase 1? Does the 60 -day delivery timeline for Phase 1 begin its countdown from the date of the mutually agreed upon conclusion of the trial period? Question 2: Given that Ft. Lauderdale wants a 90 -day test period for 4 meters, vendors should assume that the 2- year warranty begins on day 1 of the test period. Right? Mar 3, 2010 9:27:46 AM EST P. 56 City of Fort Lauderdale Bid 504 -10412 Question 3: For the 4 meters that Ft Lauderdale wants to test for 90 days, will these be P &D or PbS or both? Will they be on- street or in lots /garages? Question 4: How will Ft Lauderdale apply the 60 calendar day delivery time frame to phases 2 and 3? Question 5: How will Ft Lauderdale define when to begin assessing "liquidated damages" of $500 /meter /day for "late delivery or installation ?" What will be the allowances for force majeure or city- imposed changes to specifications? Will "liquidated damages" be reinvoked at each phase? For Phase 1, will the 60 -day timeline be invoked for the 4 test meters and again for the "rollout" after the test period is over? (Submitted: Dec 23, 2009 2:21:55 PM EST) Answer - Q1. The 30 to 90 day test period will be per each phase. Each phase will consist of meters installed at different locations and will either be "pay and display" or "pay by space ". Q2. Refer to Proposal Pages Part V, Section Z.3 (pg 53). Q3. Refer to Part V - Technical Specifications, Section 1, for Phases I, II & III. Q4. From the date of the purchase order. Q5. Vendor will supply a delivery date and a completed installation date. After these dates, liquidated damages are assessable. If delays are beyond the control of the vendor due to a force majeure or city- imposed changes to specifications, delivery and installation dates will be adjusted. Liquidated damages will be invoked for each phase. No, after the 60 days in for testing and not for the roll out of any remaining meters. (Answered: Dec 24, 2009 8:08:54 AM EST) Question 4 We cannot supply the same cards that Parkeon does, however, we can provide a system of payment cards with similar capabilities. Will this be sufficient? (Submitted: Dec 28, 2009 1:33:39 PM EST) Answer - Cards with similar capabilities will be considered. (Answered: Dec 28, 2009 2:54:20 PM EST) Mar 3, 2010 9:27:46 AM EST p. 67 (:haliging the Iwly the warlrt looks at parking... One System at ri tilve.. Date: October 1, 2010 To: City of South Miami, FL Attn: Alfredo Riverol, CPA Cr. FA The information below is relative to the proposed financing for the acquisition of the following: AC Powered "Luke" Pay Stations, Installation, Training, Etc. Contract Amount: $382,006.00 5 Annual Payments: $84,012.36 Rate: 4.987% Note: First payment due at signing of finance documents. The above proposal is an expression of interest, subject to audit analysis and mutually acceptable documentation and is not a binding commitment. The terms outlined herein are subject to change and rates are valid for fourteen (14) days from the date of this proposal. If funding does not occur within this time period, rates will be indexed to markets at that time. We appreciate the opportunity to submit this proposal. If you have questions, please feel free to call me at (800) 561 -0461. Submitted by: ec � 0 / DC Greer *Government Capital Corporation, Underwriter cc: Mikhail Morokhovich 12938 Mallory Circle Suite 102 Orlando, FL 32828 888- 422 -7275 ParkingProducts@aol.com 10/01/2010 3:01:55 PM Page 1 South Miami, City of, FL Compound Period: Annual Nominal Annual Rate: 4.987 % CASH FLOW DATA Event Date Amount Number Period End Date 1 Loan 09/01/2010 382,006.00 1 2 Payment 09/01/2010 84,012.36 5 Annual 09/01/2014 AMORTIZATION SCHEDULE - Normal Amortization, 360 Day Year Date Payment Interest Principal Balance Loan 09/01/2010 1 09/01/2010 2 09/01/2011 3 09/01/2012 4 09/01/2013 5 09/01/2014 Grand Totals 382,006.00 84,012.36 0.00 84,012.36 297,993.64 84,012.36 14,860.94 69,151.42 228,842.22 84,012.36 11,412.36 72,600.00 156,242.22 84,012.36 7,791.80 76,220.56 80,021.66 84,012.36 3,990.70 80,021.66 0.00 420,061.80 38,055.80 382,006.00 0 R I G I N A L DO NOT REMOVE FROM FILE THIS AGREEMENT, made and entered into this 2nd day of March, 2010, Is by and between the City of Fort Lauderdale, a Florida municipality, ( "City "), whose address Is 100 North Andrews Avenue, Fort Lauderdale, FL 33301 -1016, and Digital Payment Technologies Corp., a Canadian federal corporation authorized to transact business in the State of Florida, ( "Contractor"), whose address and phone are 330 -4260 Still Creek Drive, Burnaby, BC, Canada VSC 6C6, Phone: 604 - 688 -1959, Fax: 604- 687 -4329. WHEREAS, the City issued Request for Proposal 504 -10412 ( "RFP "), and the Contractor submitted a bid in response to the RFP; and WHEREAS, on March 2, 1010, the City Commission of the City of Fort Lauderdale approved an agreement with Contractor for the goods or services described in the RFP (Pur -11, CAR No. 10- 0218), NOW, THEREFORE, for and in consideration of the mutual promises and covenants set forth herein and other good and valuable consideration, the City and the Contractor covenant and agree as follows: 1. The Contractor agrees to provide to the City multi -space parking meters in accordance with and in strict compliance with the specifications, terms, conditions, and requirements set forth in the RFP and any and all addenda thereto, during the period March 2, 2010, through March 1, 2012, with optional extension periods as set forth in the RFP, and warranties beginning following installation of and the City's final acceptance of each respective multi -space parking meter and ending two years thence, in accordance with the terms, conditions, and specifications contained in the RFP and the Contractor's response to the RFP. 2. This contract form G -110 Rev. 01/10, the RFP, any and all addenda to the RFP, and the Contractor's proposal in response to the RFP are integral parts of this Contract, and are incorporated herein. 3. In the event of conflict between or among the contract documents, the order of priority shall be as follows: First, this contract form, G -110 Rev. 01/10; Second, any and all addenda to the City's RFP in reverse chronological order; Third, the RFP; Fourth, the Contractor's response to any addendum requiring a response; Fifth, the Contractor's response to the RFP. 4. The Company warrants that the goods and services supplied to the City pursuant to this Contract shall at all times fully conform to the specifications set forth in the RFP and be of the highest quality. In the event the City, in the City's sole discretion, determines that any product or service supplied pursuant to this Contract is defective or does not conform to the specifications set forth .in the RFP the City reserves the right unilaterally to cancel an order or cancel this Contract upon written notice to the Contractor, and reduce commensurately any amount of money due the Contractor. 5. The City may cancel this Contract upon written notice to the Contractor in the event the Contractor fails to furnish the goods or perform the services as described in the RFP within 30 days following written notice to the Contractor. 0 r: y a(7t�, Q ��..o v .. G- 110Rev. 01/10 DO REMOVE FZ--', fA rIL.E 6. The Contractor shall not present any invoice to the City that includes sales tax (85- 8012514506C -7) or federal excise tax (59- 6000319). _ 7. Contractor shall direct all invoices in duplicate for payment to Finance Department, City of Fort Lauderdale, 100 N. Andrews Avenue, 6th Floor,. Fort Lauderdale, FL 33301. Any applicable discount MUST appear on the invoice. 8. The City's initial purchases are of the following: 14 Pay - and - Display Multi - space meters at $11,531.81 each, 4 Pay -By -Space Solar Multi -space meters at $11,531.81 each, 14 Pay -By -Space VAC Multi -space meters at $10,962.56 each, 115 rolls of digital receipt paper at $26.00 each, 14 Stainless Steel upgrades at $535.50 each, and five months of EMS service for 14 meters at $30.00 per meter per month payable monthly upon commencement of the respective warranty periods, all in accordance with the terms, conditions and specifications contained in the RFP and the Contractor's response to the RFP. Options to purchase extended on -site maintenance /software support for years 3 through 7 are not exercised at this time, and the City reserves the right to exercise options to purchase extended on -site maintenance /software support for up to five additional years (years 3 through 7) in accordance with the terms, conditions, and specifications contained in the RFP and the Contractor's response to the RFP. 9. The City may enforce in the United States of America or in Canada or In both countries a judgment entered against the Contractor. The.Contractor waives any and all defenses to the City's enforcement in Canada of a judgment entered by a court in the United States of America. 10. All monetary amounts set forth in this Contract are in United States dollars (USD). IN WITNESS WHEREOF, the City and the Contractor execute this Contract as follows: ATT ST: ,w{A> Print Name: i tutra Cotwttt 1Ch Secretary G -110 Rev. 01/10 Approved as to form: Seni6dAssistantfCity Attorney CONT7C0 By: 6. Print Name:. ArotrevJ Scot Title: C. EO (if not president, please attach proof of authorization) 2 (Corporate Seal) PROVINCE OF B4isl, COUNTY OF The foregoing instrument was acknowledged beforg me this 26 day of ice, _, 2010, by V. Anclrwa ScM as (title): i�o for Digital Payment Technologies Corp., a Canadian federal corporation authorized to transact business in the State of Florida. tiilt>�.t� {�ultalc. . (SEAL) Notary Public, Province of 13r�f+cL. Co� lau b t e. (Signature- f of ry Public - Province of (Print, Type, or Stamp Commissioned Name of Notary Public) Personally Known `� OR Produced Identification Type of Identification Produced G -110 Rev. 01/10 3 air �*/� MGI ■ALL} PAYMENT TECHNOLOGIES Request for Proposal for Multi -Space Parking Meters City of Fort Lauderdale Submitted to: AnnDebra Diaz City of Fort Lauderdale Department of Procurement Services 100 N. Andrews Avenue, Suite 619 Fort Lauderdale, Florida 33301 Submitted by: Mikhail Morokhovich, Regional Account Executive Digital Payment Technologies 330 — 4260 Still Creek Drive Burnaby, B.C., V5C 6C6 Telephone: 604 - 790 -0729 Fax: 604 - 687.4329 E -mail: mike .morokhovichodigitalpaytech.com Date: January 13, 2010 I Request for Proposal for Multi -Space Parking Meters Table of Contents TAB 1 i LETTER OF INTEREST /COVER LETTER: ....:........:.::............ .:.::...............::........1 COMPONENTOVERVIEW .................................................................: ...........................::.3 TAB 2: PROFESSIONAL LICENSES AND CERTIFICATES /SAMPLE INSURANCE CERTIFICATE ..................... ............. ........................................... - ............. ......6 TAB3: COMPANY PROFILE .............................................................. ..............................6 TAB4: JOINT VENTURE ... ................. .......:................................................................... :... 7 TAB 5: DISPUTES, LITIGATION AND DEFAULTS .......................... TAB 6: 4UALIFiCATIONS/ EXPERIENCE ............... ...:................... : ........ .......................... 9 TAB7: STAFF ..................................................................................... .............................10 TAB 8: TECHNICAL APPROACH ...................................................... .............................12 TAB 9: MILESTONES; DELIVERABLES AND PROPOSED BENCHMARK TIMETABLE16 TAB 10: FINANCIAL DOCUMENTATION .......................................... .............................19 TAB 11: CLIENT REFERENCES ................... : ............................................................... .. 20 . MUNICIPALITIES AND STATE ENTITIES ................................................ ............................ -20 .. UNNERSITIES ..................................................................................... .............................24 TAB12: SUBMITTALS ...............:::...............:...............::...............:.... .............:...............26 TAB: 13: WARRANTIES /EXTENDED MAINTENANCE AND SOFTWARE SUPPORT 27 TAB 14: DETAILED LIST OF OFFERING .................................... : .................... ..:.......... 28 TAB15: COST ................................................................:................. ................:.............. 29 TAB 16: NON- COLLUSION STATEMENT ............:.:............. a........... ....:...............::. :.....30 TAB_ 17: PROPOSAL SIGNATURE PAGE.:....;., ............................. ............. ................ 31 APPENDIX A — LUKE BROCHURE ........... ............ ::................ :........... :............... ....::...... 32 APPENDIXB — BOSS ...........:..............................:..:........................... .....:................:......33 APPENDIX C — EMS BROCHURE ..................................:.................. ............::...............34 APPENDIX D — POWDER COATING MATERIAL SAFETY DATA SHEET ...................35 APPENDIX E — SAMPLE REPORTS .................................................. ..................:..........36 APPENDIX F — LUKE U.S. WARRANTY PLAN... .......................:...... ...........................:.37 APPENDIX G — INDIVIDUAL COMPONENT PRICING SHEET ........ ....................:........38 APPENDIX H — SOLAR POWER DISCUSSION ......... :.................................................. : 30 APPENDIX 1— PCI WHITE PAPER .....::...:.................................:....... .............................40 Digital Payment Technologies— Response to the City of Fort Lauderdale RFP 50440412 MULTI -SPACE PARKING METERS PROPOSAL RESPONSE PAGES - PART 1 COST INFORMATION BIDDER PROPOSAL PAGE PROPOSER NAME ;)47m7rL �AYre/�rr '%EOtr,roco��1 Proposer agrees to supply the products or services at the prices bid below in accordance with the terms, conditions and specifications contained in this RFP. Estimated quantities shown are for information and tabulation purposes only. ITEM QUANTITY UNIT TOTAL PRICE PRICE 1. 14 EA Purchase and Install of $11.531.81 Solar /EA (14) $161.445.34 Pay- and - Display Multi -space $10.962.56 VAC /EA $ " Receipt Dispensing Parking Meters 2. 18 EA Purchase and Install of $11.531.81 Solar /EA (4) $ 46.127.24 Pay -by -Space Multi -space $10.962.56 VAC /EA (14) $153.475.84 Receipt Dispensing Parking Meters 3. 32 EA Year 3 - Optional Extended On -site $ 250 ** /EA $ 8000 Maintenance /Software Support 4. 32 EA Year 4 — Optional Extended On -site $__L60** /EA $ 8000 Maintenance/Software Support 5. 32 EA Year 5 — Optional Extended On -site $__160— /EA $ 8000 Maintenance /Software Support 6. 32 EA Year 6 — Optional Extended On -site $ 250 ** /EA $ 8000 Maintenance/Software Support 7. 32 EA Year 7 — Optional Extended On -site $ 250 ** /EA $ 8000 Maintenance /Software Support TOTAL COST TO CITY $ 401 ,048.42 * - Based on the General information in the RFP, some of the Pay -By -Space Parking Meters will be installed in a garage. It is DPT's understanding that those meters will be using existing 120VAC. We have provided the pricing accordingly. ** - Does not include extended hardware and software warranty ($750 /meter /year). Please see Appendix G for complete price breakdown. I i q • 1 DIG' ■ T/ L" ` :l, PAYMENT TECHNOLOGIES 0 ` a Digital Payment Technologies — Response to the City of Fort Lauderdale 330 -4260 Still Creek Drive Bumeby, SC, V5C 6C6 Telephone: 604 - 688.1959 Toll Free: 888.687 -6822 Facsimile: 604.687 -4329 1 1. e 330 -4260 Still Creek Drive 1MG1TAL." Burnaby, v8C6C8 Telephone: 604 -68$ -1989 04 PAYMENT TECHNOLOGIES Toll Free: 888. 687.6822 Facsimile: 604487.4329 Tab 1: Letter of Interest/Cover Letter AnnDebra Diaz City of Fort Lauderdale Department of Procurement Services 100 N. Andrews Avenue, Suite 619 Fort Lauderdale, Florida, 33301 January 13, 2010 Dear Ms. Diaz: Digital Payment Technologies Corp. (DPT) is pleased to respond to the City of Fort Lauderdale RFP for Multi Space Parking Meter. In preparing this submission, DPT Is striving to provide the City with a solution which will meet its immediate and future parking requirements. The responses are based on DPT's market - leading LUKE pay stations and BOSS Back Office Software, Enterprise Management System (EMS) real time application along with the necessary supporting requirements and services. The City's current RFP calls for Pay By Space (PBS) and Pay and Display (PND) parking meters- DPT is proud to announce that the same LUKE pay station can be used in either Pay By Space (PBS) or Pay and Display (PND) schemes. The change between the schemes is accomplished by the city with a simple click of a mouse in the Back Office Software. In addition, the schemes can coexist on the same machines at the same time. For example, the city may choose to use Pay By Space for most parking, yet offer a weekly (daily) pass to the patrons which will be Pay- and - Display. This ability will enable the City of Fort Lauderdale to simplify its spares inventory, as well as provide continuity for the parking public. In our experience in the beach communities such as the City of Fort Lauderdale where the public tends to promenade or spend time on the beach /high street, Pay by Space is ideal since it allows the public to add time to the parking without going back to the car. Cell Phone payment is also quite popular in these communities. DPT has prepared an unbiased discussion on the merits of each scheme, and the review is available from DPT at City's request. As mentioned above, the proposed units can operate in either environment, which allows the city to try different methods. As the City will find after reviewing our responses, our solution meets and exceeds most major technical and non - technical requirements in the RFP including support for Parcxmart cards, and DPT's versions of Resident card providing the same functionality as Parkeon's. Furthermore, the solution will provide the following additional functionality should the City chooses to deploy it • Ability to Add Time to existing parked car (through cell or at any pay station) • Ability to provide coupons (recently successfully used during "Christmas at Las Olas" promotion) • Ability to use the pay station screen for Advertisements, announcements, Amber alerts, tide tables, etc. • Ability to accept POM smart cards. This Is especially important if the City wants to implement Single Space Meters in car a do 911111 ns in'addition to pay stations. • Ability to interface to a nu be f Citation Management handhelds, specifically T2, ParkTrak, Compius Data innovatlon , and AutoCite. Th interlace allows parking space data to be wirelessly pushed to the, andheids in teat time ensuring that the information is valid. This simplifies the enforcemen process for BPS and reduces customer complaints. Digital PaymentTechnologles — Response to the City of Fort Lauderdale i o DICITALj). PAYMENT TECHNOLOGIES • Ability to pay for parking by Cell Phone, through integration with Verrus Systems. This allows the users to pay for parking and extend their parking time without having to walk back to the car /pay station, greatly assisting the public and generating more money for the City. - • The complete solution is PCI certified. DPT is officially recognized by the PCI Security Council and all major credit card companies and processors.as PADSS and PCI compliant for all current products and services. All the components to be used in DPT's proposal to the City are listed in VISA's web site (EMS, BOSS, Pay Station, etc) as PCI compliant. In today's world where Credit Card theft is being announced by large corporations, it will give the City of Fort Lauderdale peace of mind to know that DPT systems have been externally audited, that the Credit Card data is secure and the City's liability is minimized. Please see Appendix I - PCI White Paper for a more In-depth discussion of this crucial requirement All of the above capabilities are available because the proposed solution is based on an open architecture combining the latest technical advancements in programming and wireless communications. This open architecture provides the best platform for ongoing upgrades and enhancements to the solution. DPT is proud to have been selected as a finalist for the last RFP for muitl -space meters. Unfortunately, expectations with regards to solar power were not properly set by Digital Payment Technologies. DPT regrets the Issues encountered by the City with respect to the meters not having adequate sun exposure and has worked diligently with the City to ensure that all the Issues are addressed. DPT has learned many lessons since then, and I encourage the City to take a look, at Appendix H — Solar Power discussion for detailed analysis. Furthermore, DPT has introduced a new Low Power version of LUKE referred to as Radius. This version has been successfully tested by the City and is continuing to operate without any solar issues. As well, the proposed pay stations will feature Zinc Primer on cold rolled steel (new from the pay stations on Las Olas) to enhance the longevity of the material in Florida's environment. Enclosed you will find a Price Quotation for the equipment and services outlined in the RFP. in light of the volume being purchased by the City, DPT is pleased to offer a discount structure which is also included on the quote. Please note that all the costs submitted In this RFP shall remain firm for acceptance for a minimum of ninety (80) days from the date of the opening of the RFP. , DPT has been a major player in the on- street parking market for several years. During the last 3 years DPT has been privileged to count City of Fort Lauderdale as a partner. We are very excited to extend our partnership with the City and would tike to reconfirm our commitment to provide the City with outstanding product, technology, and service. We look forward to showcasing our products and our company to the City of Fort Lauderdale evaluation committee, the City, of Fort Lauderdale merchant's society and residents. Sincerely, Mikhail Morokhovich Regional Account Executive Digital Payment Technologies Digital Payment Technologies — Response to the City of Fort Lauderdale 2 Request for Proposal for Muiti -Space Parking Meters Component Overview The LUKE pay station dAbuted in 2004 and is built upon the success and experience gained from the Intella -Pay pay stations deployed throughout North America for the last 12 years. LUKE takes the key benefits of the intella -Pay, that include ease of use, security and flexibility, and adds unmatched technical capabilities and improved flexibility, services, and features. LUKE clients Include the City of Fort Lauderdale; City of Charlotte, NC; FL; City of Glendale, CA; City of Houston, TX; City of Milwaukee, WI; Redwood City, CA; City of Riverside, CA; City of West Hollywood, CA; City of White Plains, NY; City of White Rock, BC; and the University of California, Santa Barbara. Key components of the LUKE system include: • The LUKE pay station • BackOffice Support System (BOSS) • EMS online management system Each of these components will be briefly discussed. Additional details can be found in the product brochures contained in the appendices. LUKE Pay Station LUKE delivers a visually pleasing design and exterior finish that will enhance the City's urban landscape. Some of the outstanding features and benefits of the pay station include: • instantly recognizable • Multilingual support • Multiple payment methods: coin, bill, credit cards, smart cards, cell phone, coupons • Support for both Pay- and - Display and Pay -by -Space • Color screen to deliver information services such as local maps, special events, and advertising • Ease of collection • Comprehensive management reports • Modular design allows for quick and easy maintenance, upgrades, and component replacement • Robust cabinet design to support the highest levels of physical security • PCI- validated credit card data security More details on the LUKE pay station can be found within the RFP technical responses. Appendix A — LUKE Brochure also contains a brochure with additional information about the pay station. BOSS Management Software All pay stations in the field are supported by best -in -class BOSS. The BOSS software will allow the City to: • Create multiple rate structures (hourly, daily, incremental, blended, special events) • Create space- specific rates • Update rates, configuration settings, and ticket headers and footers remotely • Customize prompts in multiple languages • Generate Industry- leading reports for operations and accounting departments remotely and in real -time Refer to Appendix B — BOSS for a description of features and functionalities. Digital Payment Technologies — Response to the City of Fort Lauderdale 3 Request for Proposal for Multi-Space Parking Meters EMS To leverage the power of the LUKE technology to deliver advanced Web -based real -time applications, DPT Is pleased to include EMS. EMS is an Internet-based portal that facilitates the networking of all pay stations so that the City can manage its parking operations in real -time from any Internet-enabled computer. The EMS Server is located off -site and is accessible from anywhere through Internet browser (computer, Internet Cafe, BlackBerry, !Phone, Palm Pilot, and other mobile devices). Highlights of the EMS solution include: Real -time credit card processing a Real -time reporting a Real -time Intelligent dispatching to any Web - enabled device (computer, PDA), cell phone, and pager a Add time capability In a Pay -by -Space environment r DPT Web Services for third -party technology integration (that is, enforcement handheld devices and accounting systems) Together, these components offer the most powerful multi -space parking solution in the industry. Refer to Appendix C — EMS Brochure for an overview of the EMS functionalities. Digital Payment Technologies — Response to the City of Fort Lauderdale 4 i Request for Proposal for Multi-Spare Parking Meters Tab 2: Professional Licenses and Certificates /Sample Insurance Certificate i Digital Payment Technologies — Response to the City of Fort Lauderdale 5 MARSH MARSH MERCER KROLL OWCARPENTER OLIYERWYMAN Certificate of Insurance No. DIGPM•2009.20 Dated: September 22, 2009 ThisdocuieaM supersedes any cerdticate previously. issued underdils number tocertW that the Uay( ) oflmurancettstedbelow(" Potiey" or" Pollcteif) bavetxenissuedtotheNamedInsuredIdentifiedbelow for the Weygertod(�)bull sated, This certificate Istuued$ 5a matter orlufnmadonon( y and conhranodgbtsripon the C4rltOcateHolder . blow named other Won thou provided by the Polky0m). Notwithstanding agy p�tremen4 term or condition of any contract orany other documentwith respect to which this certificatemaybe Issued or may perteht, We Insurance afforded by the Poi W(1m)besubJeci to all ttia taus, conditions and exclusions ofaieeh Policy(tesy, This does the era intended toaddrtisscoutraetaat certiikerig not amend , extend or after coverage ordedbytaePollq(!es)tbntkahown obligations of the Named Insured, Limits may have been reduced since Policy effective date(s),es a result era claim or claims, Certificate Holder. Named Insured and.Addressi D *IW Payment Technologies Corp. 4305 Graudvlew IBghivay Burnaby, BC V5C04 Tb[sts Po to ' 1'�ifeiib!ts"�la i�•,�ad�gr earding; $VfDENC$ OP fNSURANGB Type(s)'of insuran@e butirer (s) Polley Effective/ ' Sums Insured Or Llmtts of Liability NumTier(s) .. Ex bates COMMERCIAL GENERAL ChubblasurinceCompanyot 35819002 . Sep iS, 2009 to Bodily taj sad Pro" CDN 1,000,000 LEABILR'P Canada Sep 15, 2010 DatM We Illy • liccuaencaPorntat • Completed ' CDN 000 Oro" Liability aA a .. ' • HlatdetContracluafLiab{!ity Advetds 1 and CDN t,000,000 • Biroatdyi'atmPropearyllama� Umit Nab" 886 nta Penonell A Non-Owned AUtoLiability, CDN I,000000 Pack Accident Medical Expense Cox t0,000 . USA TerdtaryA88n8sate CDN 2.000,000 Llsott General A gie ate CDN 2000000 UMBRELLA Chubb tnsi,ranceCompariyof N753309 . 5cp15,2609 to Pesch Oceuirenee ' CDNI,000A00 • Excess Uasbrelta Canada; Sep 15, 2010 pmductsConspfeted CDN 1,00Q000 lopenations A��fIpnHlfntpl8l tH ions it is hereby understood and agreed that the Regents of the University of California, its officers, agents; and employees is added as an Additional Ensured, but only as their interest may appear with respect to the operations of the Named insured described above. The above policies shall be Primary and Non- COatributing. Notice of rl,ncellations Should any of the poligiea described heroin be Fagce(ied before the expiration date thereof, the lirsjiret(s) affording coverage will endeavour to mail 30 days written tibiice to tie, certificate hoiden nanuxd kerettr, but failure to main such notice shall impose no obligation or liability of any kind upon the insurers) affording coverage, their agents or representatives, or the issuer of this cettifrcate. i A gate issuer of this cettifrcate. i - CLIA"X& %or—K I IrMoA I I; Ur LIADILI 1 T IINROUKAIVI..0 09/04/2009 ?RODUCER (407)831 -3832 FAX (407)830 -4681 Bl ackadar Insurance Agency 11436 N. Ronald Reagan Blvd. Longwood, FL 32750 THIS CERTIFICATE ISISSUEDASA MATTER OFINFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. INSURERS AFFORDING COVERAGE NAIL # Nwam ,arr ngton Resources, Inc. DOA: Parker Systems 12969 Mallory Circle Suite 207NSURER Orlando, FL 32828 INSURERA• Southern - Owners Insurance Co 10190 INSURER B: — INSURER C: GEN LIABILITY X COMMERCIAL GENERAL LIABILITY CtAIMSMADE ❑X OCCUR D 07/25/2009 NSURERS: EACHOCCURR04CE ;r%nvcoer-100 THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACTOR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAYPERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. i TYPEOFINSURANCE POUCYNUMSER PO ICYE F VE . C RATION LIMITS GEN LIABILITY X COMMERCIAL GENERAL LIABILITY CtAIMSMADE ❑X OCCUR 72720505 07/25/2009 07/25/2010 EACHOCCURR04CE $ 1,000,000 AMAGETORENTED SF.'S {Faacuuazsej.__ $ 300,00 _ $ 10,00 MEOEXP (Anyone penw) PERSONAL S ADV INJURY $ 1 000 000 GENERAL AGGREGATE S 2.000 ,000 GENL AGGREGATELfmITAPPLMS PER POLICY PERK Lao PRODUCTS- COMPfOP AGO S 2,000,000 I. • AUTOMOBILE LIABILITY ANYAUTO ALLOWNEDAUTOS SCHEOULEDAUTOS QED AUTOS NON -OWNEO AUTOS COMBINEDSINGLEUMR . (EA aoddenp $ BWL�� RY S SODILYINJURY (Peraxiden9 $ PROPERTYDAMAGE (Peramldent) $ GARAOEUABILTTY ANYAUTO 'AUTO ONLY -EA ACCIDENT $ OTHER THAN EA ACC AUTO ONLY: AGO $ $ e%CESBNMBRELLA LIABILITY OCCUR FJ CLAIMS MADE DEDUCTIBLE RETENTION $ EACH OCCURRENCE S AGGREGATE S S S $ • WORKERS COMPENSATWNAND EMPLOYERS' LIABILITY ANY PROPRIETOR/PARTNER/E%ECUTNE OFFICEMEMBER EXCLUDED? S doWbo under SPECIAL PROVISIONS bebw I WCSTATU• OTH- ' ELEACHACCIDENT $ E. L. DISEASE. EA EMPLOYEE $ EL.OISE43E•POtdOY WMIT 1 $ OTHER _¢ESeC tr7l'PVeOr' OO,P,E� TIONSf}O,CAT19NS /VEHICLES/ Cly$IONS ADDED BY EKOORSFPENTI P P OVISIONS Tn I1 y T Miami a non– roT7t corporation i inchu im as Additional Insured and Completed perations with respect to the General Liability per form S5205 10 days notice for non pay University.of Miami Corporate Risk Management P.O. Box 248106 Coral Gables, FL 33124 ACORD 26 poollo8) FAX: (305) 284- SHOULDANY OF THBABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATETHEREOF, THE ISSUING INSURER WILL ENDEAVOR TO MAIL s30 OAYSWRITTEN NOTICETOTHECERTIFICATE HOLDER NAMED TO THE LEFT, BUT FAILURE TO ROL SUCH NOTICE SHALL IMPOSE NO OBLIGATION OR LIABILITY REPRESENTATIVE eery /RPM (DACORD CORPORATION 1988 i i IMPORTANT If the certificate holder is an ADDITIONAL INSURED, the policy(les) must be endorsed. A statement on this certificate does not confer rights to the certificate holder in Ileu of such endorsement(s). If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in Ileu of such endorsement(s). DISCLAIMER The Certificate of Insurance on the reverse side of this form does not constitute a contract between the issuing insurer(s), authorized representative or producer, and the certificate holder, nor does it i affirmatively or negatively amend, extend or alter the coverage afforded by the policies listed thereon. ACORD 15 (2001108) O RSONAL AUTO POLICY DEPOSITORS INSURANCE COMPANY 59020 EXPANDED FILE DAILY ,MED rvSURED $ ADDRESS NARRINGTON, LYNDA L. NARRINOTON, PARKER 12969 MALLORY CIR p APT207 UNINS.M POLICY NUMBER PPDMOD23766265.1 ERJ 06 BILLING 031 STATUS " I R CRT DECLARATIONS CONTINUATION POLICY PERIOD JMONEYWIAPP SUSPENSE NO. Ea Person Fa Accident ORLANDO PL 3282$- 3810 407 422.2276 101109 041110 OPTIONI DEC Ea. Parson 1E NCY GEORGE CAVERN 002 RATE DATE I RUN DATE ENTRY DATE ILLING DA ACCOUNT NO. GROUP UND MP[ $0,000 ORLANDO FL 32822 -2453 FL 59020 082709 062708 100,000 082709 806881851 08000 11 Y 20 I PRIOR AGENCY ADJ. IND.1 PREVIOUS POLICY NO. PRIOR INS. EMP2 EMPLOY 12+ FULLTIME 12+ RESIDENCE OWN 300,000 FL 59020 1.000 PPDM0023766265 -0 S STD EMP2 EMPLOY 12+ DEFAULT RES 12+ Y F DATE OF AMEND, CHANGES i 'p BODILY INJURY PkDP. DAM LIA91LRY MED. PAY PIP COLLISION UNINS.M TORISTS- UM -CL' UMPD' UNDINS. MOTORISTS L088 UIM ,.CL INJURY DAMAGE Ea Person Fa Accident Ea Aeddent Ea. Acdrient Ea Person OPTIONI DEC Ea. Parson Ea. Adddent Ea. Accident OF USE Ea Pinson Es. Accident Ea. Acddank , 100,000 300,000 $0,000 FUL NO 100,000 3D0,00D 151.65 73.00 .... 37.27 116.25 2 100,000 300,000 50,000 FUL NO 100,000 300,000 ., OEM .. ... O- COMP DOLL .. COVRGE RBA ' '' LOSS. ASPDD .: .. . ...: 2 BY POLIC OF USE COVRGE ..O 1 10D 250 Raqulriri9Pwmtum: . ... Endorsements 1 1 100 250 GUAR SIC 11.62 568.90 Full Term Prem. 1,173.73 :NDT NO'S. INOOOOF (0508) AIN1050FL {0808) AINBOOOFL (0806) A1001FL ' 0808) A2020FL (0808) A2031FL (0808) .rue° AZ041FL (08083 NO BODILY PROPERTY LIABILITY:' MEDICAL COMP COLLISION : UMBI UMPD 01961 ERS. INJ,' RSA L088 ' INJURY DAMAGE PROTECTION BY POLICY OF USE 130.95 57.02 50.80 158.24 114.24 82.76 ou 151.65 73.00 .... 37.27 116.25 114.24 76.49 O - ASPD,O ., OEM .. ... .. .. .; .. COVRGE '...'. .. .. ...: 2 ..O Total Premium Other Miac. Endta:, Sub -Total 1, 162 .11 Raqulriri9Pwmtum: . ... Endorsements 1 593.21 GUAR SIC 11.62 568.90 Full Term Prem. 1,173.73 Add% Premium ' Return Premium 'EH IOLE 5 O YR % TRADE .NAME TYPE IDENTIFICATION '' NUMBER . RATING .CODE FACTO RATING COST $T.IAMT. HPI " CC`s RATING ST TERR CO AUTO USE ODOMETER ANNUAL, MILEAGE CATEGORY PERF1 COMM 't 003 ILEXU 4DR` IJTSBD69SB30179112 1SM46PWLST0 9 97 95 WOR 8,888 ST 15.00 2 Z002 FORD 4 DR ` 1FMZU63E62UA76271 1MMBBPPLST0 9 87 95 PLEA 8,888 ST 16100 ,O ISO SYMBOLS SYM CSL BI PD MEDIPIP COMP . COLD RD,: ASS DD. ' 1 .19 178 178 318 - Z Y' 15 .11 193 1176 1 193 208 M1833D2 282 .'Z Y 15 i NO + GARAGE LOCATION .. .. .. I O LIEN LIENHO(.D.ER iy. ADDL INTEREST :'ADDL IN8URE0 - EMPIAYER ONLY 0i), LOSS PAYEEIADDI: (NTERE51 - LEASED (C). -KS .LOS9 PAYEE/ADOLIN5URED EASED•KS (B QERT OF INS (0). '. WE OF : Clams Dr., No. Prem. BI + PD . LJab: Merl DEATH . 01 DB ,>THER .AND. AOTOR v HICLE OISABILfTY `1001 (07-07) 00 Page 1 o12 DIRECT BILL 09239 AGENTS COPY 906961951 59 r �..)ivgc u�cnonxer�nni NO IDEN71FICATION NUMBER ISM DO$ IMAR Mr LIU ' HARRINGTON, LYNDA L. H652532575500 F 021657 M N N Y N i Y A HARRINGTON, PARKER W. H652679492140 M 061441 M N N Y Y 2 Y S HARRINGTON, JEFF L. H662432632290 M 062963 S N N Y Y / Y C :CIDENTNIOLATION $DIP INFORMATION v0DATE 'TC PTS DATE TC PTS DATE TC PIS DATE TC I PTS I DATE TO I PTS DATE 'TC PTS DATE 1 3 Multi -Policy Customer Financial Stability Discount Antl•Lock Brakes Discount Antl.Theft Device Accident Free Long -Term Customer Multi -Car Air Bag Discount Safe Driver Discount c!ATURE SUMMARY SELECTED FEATURES" .. .. .. .. .. . ACC FORGIVENESS 1 ^9E MF 2 DIRECT BILL 09239 AGENT'S COPY AEF1001 (0"7) 00 i. for Proposal for Multi -Space Parking Meters Tab 3: Company Profile Founded in 1997 as Digital Pioneer Technologies, OPT has grown to become a recognized, leading provider of automated payment solutions to the North American parking industry, with a strong and consistent focus on technology leadership, customer service, and the provision of total business solutions. Digital Payment Technologies's specific business is designing, manufacturing, selling, and supporting highly advanced Pay- and - Display and /or Pay -by -Space pay stations for private and public parking lots and streets. DPT is headquartered in Vancouver, British Columbia, Canada. The corporate office is located at 330 - 4260 Still Creek Drive, Burnaby, B.C., V5C 6C6. The production facility (shipping and receiving) is located at 4105 Grandview. Highway, Burnaby, B.C., V5C 6B4. Telephone: 604 -688 -1959 / 604- 790 -0729 Fax: 6D4 -687 -4329 Web address: www.diclitalpaVtech.com Harrington Resources, Inc„ dbo PARKER SYSTEMS 12938 Mallory Circle, Suite 102 Orlando FL 32828 Toll Free 1- 888422.7278 www.carkersystemsbiace.com PARKER SYSTEMS is a well known, widely respected parking products distribution and consulting company. Established In the early 1990's to supply the parking meter needs of a small regional market, PARKER SYSTEMS has rapidly grown and is now recognized as a leading supplier for Digital Payment Technologies "LUKE" and "Shelby" Parking Pay Stations. Parker Systems is centrally located in Orlando, and provides on -site service and support to customers throughout the state of Florida. We pride ourselves on providing customers with high - quality products and personal service. Our response time is unequaled, with emergency requests responded to immediately. We will work with you every step of the way to make sure you receive the products, services and support you need. Our client list Includes Cities (large and small), University Campuses, State Parks and Private Contractors. Our company's success is in large measure a direct result of our strong commitment to customer service excellence, in addition to the industry leading Digital Multi Space product line we represent. Digital Payment Technologies - Response to the City of Fort Lauderdale 6 Request for Proposal for Muld -Space Parking Meters Tab 4: Joint Venture DPT will not be submitting a joint venture Digital Payment Technologies — Response to the City of Fort Lauderdale 7 Request for Proposal for Multi -Space Parking Meters Tab 5: Disputes, Litigation and Defaults DPT has not been involved in any disputes, litigation, and defaults. Digital Payment Technologies - Response to the City of port Lauderdale 8 Request for Proposal for Multi -Space Parking Meters Tab 6: Qualifications /Experience Founded in 1997 as Digital Pioneer Technologies, OPT has grown to become a recognized, leading provider of automated payment solutions to the North American parking industry, With a strong and consistent focus on technology leadership, customer service, and the provision of total business solutions. The company's speck business is designing, manufacturing, selling, and supporting highly advanced Pay- and - Display and /or Pay -by -Space pay stations for private and public parking lots and streets. The original foundation of DPT's product lineup is the intella -Pay pay station. DPT incorporated a number of innovative features in these machines, including Pay -by -Phone integration, audit function, and smart card support. These innovations have cemented DPT as a leader in the development of parking management technologies. In 2004, DPT leveraged its years of experience in designing and building the off -street intella -Pay pay station by introducing the LUKE pay station for the on- street municipal market. LUKE takes the key benefits of the Inteila- Pay —ease of use, security, and flexibility —and adds unmatched technical capabilities, enhanced physical design, and improved flexibility and services. To date, LUKE Is installed on -street in several North American cities including Lauderdale, FL; Anchorage, AK; Charlotte, NC; Chattanooga, TN; Delray Beach, FL; Fort Glendale, CA; Houston, TX; Milwaukee, WI; Redwood City, CA; Riverside, CA; West Hollywood, CA; White Rock; BC; and White Plains, NY. In 2005, SHELBY was unveiled to package the new technical advancements delivered by LUKE into a rugged cabinet designed for off -street applications. The first SHELBY installation took place at California State University, Long Beach, and involved the deployment of 20 pay stations providing new capabilities that included hopper change support. Since that time, over 500 SHELBY units have been installed throughout North America. Supporting all of these DPT products has been the optional Web -based EMS that provides clients with a range of powerful applications such as real -time credit bard processing, online reporting, ongoing system monitoring and proactive alarming. Most recently, DPT added the DPT Web Services application to EMS to enable integration with third -party technologies that include enforcement and agccounting systems. In 2006, DPT achieved high profile installations with several major U.S. cities including its largest Installation to date with the City of Houston where 750 LUKE pay stations were deployed in the downtown core. In April 2007, DPT delivered on its promise to provide its clients With the highest levels of credit card data security in the industry by successfully completing its security audit and achieving full certification as a Levei 1 Service Provider under the PC[ Data Security Standard (http.*//www.pcisecuriWandards.brq ). In April2009, DPT began shipping its latest version of the LUKE pay station to include the new RADIUS power management system. RADIUS reduces the power consumption of these electronic meters by up to 75 percent so the meters can more efficiently operate with solar technology in low light conditions and still be configured with all of the latest technological capabilities. Digital Payment Technologies – Response to the City of Fort Lauderdale Request for Proposal for Multi-Space Parking Meters Tab 7: Staff The following key DPT personnel will assist the City with the implementation of its multi -space parking meters: Andrew Scott— Chief Executive Officer (CEO) Andrew Scott has been CEO of Digital Payment Technologies (DPT) since 2005. Prior to joining DPT, Andrew spent most of his career in the world of corporate finance in roles that encompassed regional head of investment banking at CiBC Wood Gundy, followed by several years in finance, mergers and acquisitions with The Loewen Group, one of North America's fastest growing consolidators. Most recently, Andrew was involved in consulting, advising, managing and investing in small- to medium- sized companies. Andrew is a flexible business generalist who enjoys the challenge of day - today decision- making while always keeping an eye focused on the company's long -term direction Chris Chettle — Senior Vice President, Safes Chris Chettle holds a Bachelor of Commerce Degree, Marketing Major from the University of British Columbia, Canada, and has more than 20 years experience in sales, business development, marketing, and management. Upon graduating, Chris joined Nexus Display Systems Corp. as the company's first U.S. Account Executive and was eventually promoted to Director of Sales when U.S. sales reached over 90 percent of the company's total revenues. in 1999, he joined TVC Canada, a national communications distributor, and held several senior management positions that included National Sales Manager during a time when the company generated over $48 million annually. Chris joined DPT in April 2004 to develop DPT's Project Management and Customer Service teams. He took a lead role in overseeing the first installations of the LUKE pay station and the company's first installation in Mexico. In 2006, Chris became Vice President Marketing and oversaw all of DPT's marketing activities including product management, strategic partnerships, marketing materials, trades shows, advertising, and international research. In August 2009, Chris took on the role of Senior Vice President, Sales managing all of DPTs sales operations and reseller channels. Tommy Kinsman — Director, Client Services Tommy Kinsman holds a Bachelors Degree in Electronic Systems from Abertay University, Scotland. He worked with the NCR Financial Solutions Group and Worldwide Customer Services Division in Dundee, Scotland, for eight years. While at NCR, Tommy gained significant experience in manufacturing and test systems before moving into a Product Manager and Consultant role focused on service delivery. Tommy is a Six Sigma Green Belt who used his process improvement skills and service delivery knowledge to save NCR almost US$20 million. Tommy oversees the day -to -day operations of DPT's Project Management and Customer Service teams and is also actively involved in managing large -scale deployments of DPT equipment and the shaping of internal quality processes. Mikhail Morokhovich — Regional Account Executive Mikhail Morokhovich holds a Bachelors degree in Electrical Engineering from University of Alberta. He has worked extensively in telecommunications arena before joining DPT in 2005, He has worked with City of Fort Lauderdale for the past 4 years, and enjoys spending time away from home in the warm weather of City of Fort Lauderdale. Digital. Payment Technologies — Response to the City of Fort Lauderdale ID Request for Proposal for Multi-Space Parking Meters Allan Muir — Project Manager Allan Muir graduated with an advanced standing in the electronics engineering co -op program from Sheridan College, Ontario. Allan worked for both Panasonic Canada and the Bank of Montreal during his co-op assignments by applying his knowledge In a range of areas that included the rebuilding of high volume network servers. Upon graduating, Allan moved to British Columbia and joined the DPT team in April 2005. Working as a manufacturing associate forjust over a year, Allan gained a vast knowledge of our products, Since his promotion to project management in 2006, Allan has managed multiple projects across North America, including the deployment of SHELBY units at the University of Central Florida. ' ' Parker Systems personnel for this project: Lynda Harrington, Sales and Marketing Manager Orlando, Florida Lynda has 15 years experience in the parking industry with on- street and off street systems. Experience includes single space and multi space sales, systems integration, service and project management. Parker Harrington, Operations Manager Orlando, Florida Parker has 20 years sales and service experience in the parking industry. Experience includes on street and off street operations for both single space and multi -space equipment and revenue control systems. Jeff Harrington, Business Development Manager Orlando, Florida Jeff has 4 years experience in the parking Industry in the area of sales, project management, and customer support. Jose Suarez, Tech Support and Service Miami, Florida Jose has fifteen years experience in the areas of parking management and technical systems support. Jef Taylor, IT Systems Support and Service Deland, Florida Jef has four years experience in the area of parking systems installation, customer support, It management and networking. Digital Payment Technologies — Response to the City of Fort Lauderdale 11 i Request for Proposal for Multi-Space Parking Meters Tab 8: Technical Approach Digital Payment Technologies Corp. (DPT) is pleased to propose the LUKE pay station to address the City of Fort Lauderdale's Request for Proposal (RFP) for multi-space parking meters, in preparing this submission, DPT has provided the City with a solution and level of support that will establish it as another flagship installation for the LUKE pay station. LUKE is currently deployed throughout North America in major cities, universities, and parking operators. Some of the cities that have selected LUKE as their preferred choice Include Fort Lauderdale (you), Chattanooga, Charlotte, Fort Lauderdale (you), Houston, Milwaukee, and White Plains. LUKE is easy to use, has an attractive design, a full color screen, a range of online services, integration capabilities with third -party technologies, and the highest levels of data security in the industry. Our proposal includes all installation, training, support, and equipment for 32 electronic meters. Options have also been quoted to provide connectivity to all units through our Enterprise Management System (EMS) that delivers real -time credit card processing, monitoring, alarming, and reporting. LUKE will meet the business and functional objectives of the City by delivering the following benefits: Improved Management information LUKE provides comprehensive information and reports for enhanced management of your parking operations. LUKE communicates with DPTs EMS, which means the City will benefit from real -time credit card processing, real -time access to information on all of its pay stations, an ability to update rates and receipt headers/footers on each pay station remotely, and the capability to receive proactive notification of issues that include low paper, low voltage, and attempted vandalism. Increased Payment Flexibility In addition to accepting coins, credit cards and bills, LUKE can be configured to accept coupons, Issue recptpts, rid—coMmunicate with other non -Gash payment systems that include campus cards, cell phones, Parcxmart, and POM- enabled smart cards. �..__... Improved Security LUKE provides advanced physical and data security. For physical security, LUKE's cabinet design Is made from 12 gauge cold rolled steel or stainless steel with no pry points and six separate locking points to minimize theft and vandalism. LUKE is also one of the few products in the parking industry to be validated by a third -party auditor to ensure it meets the strict data security guidelines as laid down by the Payment Card Industry (PCI) Data Security Standard. Confirmation of our PCI status may be found on Visa's Web site at hip' / /usa visa aom /merchants/risk management /ciso.htmi ?it= searchQuicklink. improved Power Performance DPT's most recent innovation --- RADIUS —is a complete re- design of the LUKE pay station's power management system. The two -year engineering project reviewed and re- designed almost every . component of the LUKE pay station to reduce power consumption by over 75 percent. This significant power reduction allows for greater performance, lower maintenance, and broader location flexibility In solar- powered on- street parking operations. In addition to the power reductions, RADIUS units operate in a wide temperature and humidity range. They also have more sensors – two temperature sensors, one humidity sensor, two current sensors, and one voltage sensor– to provide operators with greater insight into the operation of the LUKE units. Digital Payment Technologies— Response to the City of Fort Lauderdale 12 Request for Proposal for Multi -Space Parking Meters Technology Platforms LUKE and EMS are designed with technology platforms that can prepare the City to meet these requirements in a number of ways. These include: t'ntegration with leading enforcement handheld systems —The release of DPT Web Services in 2007 is now resulting in even, more third -party support as complementary technology manufacturers such as handheld enforcement vendors wtrelessiy.collect Pay -by -Space data from the. DPT pay stations. These enforcement vendors include Complus Data Innovations, Duncan Solutions, ParkTrak, and T2 Systems. Long- term -data security — The PCl Data Security Standard is very high and DPT was the first multi -space vendor and is currently one of three that had its equipment third -party validated to meet the PA -DSS Standard for credit card- enabled units. DPT's level one server provider and PA- DSS Third party validation is a clear indication of its commitment to securing the public's confidential data and protecting the reputation of operators like the City of Fort Lauderdale. Third -party technology support — DPT has proven support with the widest range of third -party technologies that include Pay -by- Phone, campus cards, credit card processors, and smart cards. . Visually Pleasing Design LUKE delivers a visually pleasing design and exterior finish that will enhance the City's streetscape. The theme for LUKE's mechanical design is "retro- inspired, contemporary." The result is a look which Is instantly recognizable as parking related, but with all the capabilities required for modem, on- street parking including a full numeric keypad and a standard full color 640 x 480 resolution screen. Future CVabi/ities While LUKE can address most of the City's immediate requirements, new requirements are likely to arise over time, such as integrating with space sensor technologies or building additional revenues through advertising on the full color screen. The City's investment in technology will be "for a number of years so it will be Important to select a vendor which has proven its ability to adapt to new requirements as these arise. Cost- Effective Equipment Maintenance Easy access and minimal tools required mean low downtime and low overall cost of ownership. Comprehensive Installation, Training, and Support DPT will meet all of the City's requirements for installation and training. DPT will work with local distributors to provide local installation, training, parts, and warranty service. If DPT Is selected for this contract, In addition to the installation, training, and warranty service, DPT will offer toll free; 2417 customer support to provide the City with the best service offering in the industry. DPT has a rapidly growing client base that includes cities, universities, parks and recreation facilities, transportation facilities, and private parking operators. In addition to our reputation as a dependable, reliable developer of superior technology, DPT also prides itself in Its customer service. We encourage the City to contact the references contained in our proposal. These references will provide further evidence of DPT's commitment to product quality, technical advancement, and superior customer service. Component Overview The LUKE pay station debuted in 2004 and is built upon the success and experience gained from the inteila -Pay pay stations deployed throughout North America for the last 12 years. LUKE takes the key benefits of the Intella -Pay, that include ease of use, security and flexibility, and adds unmatched technical capabilities and improved flexibility, services, and features. LUKE clients include the City of Digital Payment Technologies — Response to the City of port Lauderdale 13 i Request for Proposal for MultiSpace Parking Meters Charlotte, NC; City of Fort Lauderdale, FL; City of Glendale, CA; City of Houston, TX; City of Milwaukee, WI; Redwood City, CA; City of Riverside, CA; City of West Hollywood, CA; City of White Plains, NY; City of White Rock, BC; and the University of California, Santa Barbara. Key components of the LUKE system include: • The LUKE pay station • BackOffice Support System (BOSS) • EMS online management system Each of these components will be briefly discussed. Additional details can be found in the product brochures contained in the appendices. LUKE Pay Station LUKE delivers a visually pleasing design and exterior finish that will enhance the City's urban landscape. Some of the outstanding features and benefits of the pay station include: • Instantly recognizable • Multilingual support + Multiple payment methods: coin, bill, credit cards, smart cards, cell phone, coupons • Support for both Pay - and - Display and Pay -by -Space • Color screen to deliver information services such as local maps, special events, and advertising • Ease of collection • Comprehensive management reports • Modular design allows for quick and easy maintenance, upgrades, and component replacement • Robust cabinet design to support the highest levels of physical security • PCI- validated credit card data security More details on the LUKE pay station can be found within the RFP technical responses. Appendix A — LUKE Brochure also contains a brochure with additional information about the pay station. BOSS Management Software All pay stations In the field are supported by best -in -class BOSS. The BOSS software will allow the City to: • Create multiple rate structures (hourly, daily, incremental, blended, special events) • Create space - specific rates • Update rates, configuration settings, and ticket headers and footers remotely • Customize prompts in multiple languages • Generate industry- leading reports for operations and accounting departments remotely and in real -time Refer to Appendix B — BOSS for a description of features and functionalities. EMS To leverage the power of the LUKE technology to deliver advanced Web -based real -time applications, DPT Is pleased to include EMS. EMS is an Internet -based portal that facilitates the networking of all pay stations so that the City can manage its parking operations in real -time from any Internet - enabled computer. The EMS Server is located off -site and is accessible through the Internet Digital Payment Technologies — Response to the City of Fort Lauderdale 14 f Request for Proposal for Multi -Space Parking Meters from anywhere that an Internet browser is Installed (computer, Internet Cafe, BlackBerry, iPhone, Palm Pilot, and other mobile devices). Highlights of the EMS solution Include: • Real -time credit card processing • Real -time reporting • Real -time intelligent dispatching to any Web- enabled device (computer, PDA), cell phone, and pager • Add time capability In a Pay -by -Space environment • DPT Web Services for third -party technology integration (that is, enforcement handheld devices and accounting systems) Together, these components offer the most powerful multi -space parking solution in the industry. Refer to Appendix C — EMS Brochure for an overview of the EMS functionalities. Digital Payment Technologies — Response to the City of Foil Lauderdale 16 t; Request for Proposal for Multi -Space Parking Meters Tab 9: Milestones, Deliverables and Proposed Benchmark Timetable There are a series of variables that affect the timelines for product delivery, most notably quantity. The City has requested 32 multi -space parking meters to be delivered over three phases. The following schedule is proposed for delivery in Phase 1 of the project. The delivery schedule for any additional pay stations will be determined when further quantities are confirmed. Digital Payment Technologies — Response to the City of Fort Lauderdale 16 1131 i; Immediately PROJECT PREPARATION ACTIVITIES. Project Manager is following assigned to work with the City. Initial activities would include: awarding of . Gather contact information for all individuals who will be contract involved in the installation and training. • Coordinate ail site preparation activities with the reseller responsible for Installation of pay stations. • Provide City with forms for establishing merchant account Information required for real-time credit card processing. (ALREADY DONE) • Facilitate testing and implementation of any network connectivity that may be part of the proposed solution. (ALREADY DONE) • Work with the City to deploy effective signage to assist the parker with understanding and using the new parking meter system. • Assist the City with developing and implementing an effective public relations strategy to ensure successful completion of the project. • Offer the City guidance in creating a Web site that provides information on the new parking meter system and a Q&A section to engage the public on the progress of the project and, gauge public feedback. 4 weeks for MANUFACTURING OF PAY STATIONS (incorporates lead time Zinc - coated required to handle potential manufacturing backorders). Cold Rolled Steel, 14 weeks for Stainless Steel. 3 weeks SITE PREPARATION. This preparation would include the (concurrent with installation of any required concrete pads, power, networking manufacturing of infrastructure, and bolts corresponding to the LUKE mounting the pay stations) pattern as well as signage. One week SHIPMENT AND DELIVERY OF PAY STATIONS Two to Three INSTALLATION AND TESTING OF PAY STATIONS weeks. Digital Payment Technologies — Response to the City of Fort Lauderdale 16 i., I i Request for Proposal for Multi -Space Parking Meters Two days TRAINING. During training, the outline of key activities will include: (concurrent with Installation and Software Review testing) • Installing software • Backing up data • Review BOSS menu structure • Setup User access profiles • Configuration /Payment setup • Machine setup • Pay- and - Display • Rate setup • Reporting • Transaction reports • EMS Reviewing EMS features a Accessing the application • Setting up users and notifications • Entering service mode • Reports at the pay station ■ BOSS Data Key operation • Enforcement • Loading new rates • Obtaining transaction data Hardware Review * Keys and locks • Keypad i . Coin acceptor Powering • 802.11 b/g or GSM /GPRS wireless connectivity • Printer • Operations • Collecting money • Maintenance • Changing paper Digital Payment Technologies -- Response to the City of Fort Lauderdale W Request for Proposal for Mul ®Space Parking Meters • Cleaning coin acceptor • . Cleaning credit card reader Four weeks POST - INSTALLATION REVIEW. Following training, the assigned DPT Project Manager will remain the key point person with the City for a period of at least one month to ensure all operations are running smoothly. Ongoing Once the City is confident it can operate the system effectively on its own within the first month, the Project Manager will hand the project over to DPT's Customer Service team. With this project timeline in place, the timeframe from awarding the contract to having 14 vay -ana -. Display parking meters installed and operational during Phase 1 of the project would be approximately 6 weeks or faster from the start of contract negotiations for Cold Rolled Steel, and 16 weeks or faster for Stainless Steel Digital Payment Technologies — Response to the City of Fort Lauderdale 18 Request for proposal for MultlSpace Parking Meters Tab 10: Financial Documentation DPT has provided the necessary financial statements to the City; and will be glad to do so again once it is agreed that the information is strictly confidential. Digital Payment Technologies - Response to the City of Fort Lauderdale 19 Request for Proposal for Multi -Space Parking Meters Tab 11: Client References Municipalities and State Entities City of Houston, TX Lillana L. Rambo, CAPP Tot 713 -853 -8276 Fax: 713- 853 -8913 Installation Date: September 2006 Type of Pay Station: LUKE, solar - powered and some AC- powered Number of Pay Stations: 750 Payment Options: Credit cards, bills, coins Connection Type: 802.11g WY-Fl network EMS Services. Reporting, real -time credit card processing, remote updates DPT was awarded a three -year contract by Affiliated Computer Services, Inc. (ACS) to supply 750 LUKE pay stations for deployment throughout the City of Houston, TX, in September 2006. There Is an option to supply a further 750 LUKEs before the end of the contract to make up a city -wide total of 1,500 stations. This project also represents the first municipal parking meter system in the U.S. that does not rely on a cellular network, but instead communicates exclusively using a dedicated 802.11b1g Wi -FI network. The City of Houston will evaluate the performance of this WWI system to determine if it can be expanded to assist public safety and public service employees to improve the accuracy and timeliness of their duties. At the conclusion of the trial, the LUKE pay station was rated the highest by both city officials and the public. Houston's LUKE solar - powered on- street pay stations accept credit cards, paper currency, coins, and Pay -by- Phone. The pay stations also offer on- screen payment instructions in multiple languages, as well as remote back -end system management through DPT's Internet -based EMS. EMS enables City of Houston officials to remotely update all pay stations, in real -time, with new rate and configuration Information. The successful awarding of the contract caps a two -year evaluation period by the City of Houston to Investigate general system integrators, oh- street pay station manufacturers, and Wi -Fi network suppliers for its on -street parking system. City of Glendale, CA Tad Dombroski, Parking Manager Tel: 818- 548 -3960 Fax: 818 -409 -7027 Installation Date: October 2008 Type of Pay Station: LUKE, AC- powered Number of Pay Stations: 75 Payment Options: Credit cards, coins Connection Type: GSM EMS Services: Real remote updates, real -time credit card processing, real -time reporting Digital Payment Technologies — Response to the City of Fort Lauderdale 20 Request for Proposal for Multi-Space Parking Meters DPT was awarded a three -year contract to supply the City of Glendale with up to 75 LUKE pay stations in August 2008. Within two months, the units were deployed on Brand Boulevard and throughout the downtown area for both on- and off - street Implementation. Glendale's LUKE AC- powered on -street pay stations accept credit cards and coins. The pay stations also offer on- screen payment Instructions as well as remote back -end system management through DPT's intemet -based EMS. EMS enables City officials to remotely update all pay stations, in reai- time, with new rate and configuration information, and also facilitates real -time credit card processing and reporting. Phase 1 of the City's project was implemented along several blocks of Brand Boulevard to assist in the overall management of parking and traffic flow. Prior to the installation of the DPT parking meters, there had been no pay parking on Brand for more than 30 years. As part of its Mobility Plan, the City wanted to increase available occupancy on Brand Boulevard by implementing pay parking while encouraging patrons to take advantage of the off -street garages in the area by offering 90 minutes of free parking. Almost immediately after the launch of the project, the City showed that parking levels on Brand had normalized close to the optimal occupancy of 85 percent and the parking meters provided a strong revenue source. City of West Hollywood, CA 8300 Santa Monica Blvd WestHoliywood, CA, 90069 -4314 Jackie Rocco, Parking Operations Manager Tel: 323- 848 -6426 Rod Marquez, Assistant to the Parking Manager Tel: 323 - 848 -6400 Long Thu, Manager of Parking Operations & Collections Tel: 323- 848 -6830 installation Date: 2003 Type of Pay Station: LUKE and SHELBY, solar - powered Number of Pay Stations: 13 Payment Options: Credit cards, coins Connection Type. GSM EMS Services: Pay -by- Phone, real -time credit card processing, add time atany pay station In early 2005, the City of West Hollywood and DPT implemented nine LUKE pay stations during an on- street trial evaluation. At the end of the trial, the City of West Hollywood released an RFP calling for the purchase of additional pay stations to replace all its existing single -head meters with multi- space technology. The solar - powered pay stations are fully configured to accept payment in coin and credit cards with real -time online authorization, as well as an integrated cell phone payment system. This parking application now allows parkers to pay for and add time to any space from any pay station. After all RFP responses were evaluated, DPT was selected along with two other vendors for oral presentations, by a neutral evaluation committee. DPT was officially awarded the contract and is currently rolling out additional machines for on- street and off - street applications. Redwood City, CA Dan Zack, Downtown Development Coordinator Tel. 650 -780 -7363 Fax: 650 - 780 -0128 Installation Date: 2007 Type of Pay Station: LUKE, solar - powered Numberof Pay Stations: 42 Payment Options: Credit cards, coins, bills Digital Payment Technologies — Response to the City of Fort Lauderdale 21 Request for Proposal for Multi -Space Parking Meters Connection Type: WWI MetroMesh network EMS Services: Real -time credit card processing, real -time remote updates, Pay -by- Phone, add time at any pay station DPT was selected by Redwood City, California, to supply 42 WI-Fl-based pay stations for the City's downtown core. The LUKE pay station was chosen to provide city parkers with a range of payment options and conveniences while helping to facilitate the implementation of Dr. Donald Shoup's revolutionary plan for urban revitalization. Dr. Shoup is a professor of urban planning at the University of California, Los Angeles (UCLA) and author of the book The High Cost of Free Parking. "in Redwood City, we have a challenge," says Redwood City's downtown development coordinator, Dan Zack. We have a downtown core that suffers from gridlock as people circle the area looking for available on- street parking. The irony is that there are stalls sitting empty only blocks away." Redwood City's LUKE on- street pay stations are connected to DPT's EMS via a WI -Fi MetroMesh network. This WI-Fl connectivity enables the City to offer new capabilities such as real -time credit card authorization, Pay -by -Phone integration, and the ability to add time at any pay station. "They're all connected and share information with each other," notes Zack. DPT's EMS provides Redwood City with the ability to closely monitor vacancy rates and ensure that parking availability is maintained at an optimum level. If rate changes are required, updates to all of the pay stations may be made immediately via the Internet. City of Milwaukee, W1 Cindy DeAngelos, Parking Finance Manager Tel., 494 -286 -2404 Paul KlaJbor, Parking Operations Manager Tel: 494 -286 -3271 installation Date: June 2007 Type of Pay Station: LUKE, AC- powered Number of Pay Stations 175 Payment Options. Credit cards, coins Connection Type: GSM EMS Services: Real -time credit card processing, real -time data integration The City of Milwaukee has installed over 100 LUKE pay stations in its downtown corridor and recently placed an order for an additional 75 LUKE pay stations. "The LUKE meters will allow users to pay with coins, debit, and credit cards authorized in real -time, and their networking capability will allow parkers to pay at any LUKE meter. The City intends to take advantage of the full colored screen to provide the public useful information on current events in the area." Milwaukee's pay stations are connected to an enterprise version of DPTs EMS, the online management system that delivers a range of real -time services that is hosted by the city itself. The first of its kind in the industry, the enterprise server option allows the city to maintain tighter control over its data. Milwaukee intends to develop several new applications in -house using DPT Web Services, an application that enables real -time exchange of data between EMS and third -party technologies. This data exchange will assist in areas such as enforcement and maintenance. Digital Payment Technologies — Response to the City of Fort Lauderdale 22 i Request for Proposal for MultiSpace Parking Motors Chattanooga Area Regional Transit Authority (CARTA) Kirk Shore Tel. 423 -413 -4385 installation Date: 2006 Type of Pay Station: LUKE and SHELBY Number of Pay Stations: 43 Payment Options: Credit cards, coins, bills Connection Type: CDMA EMS Services: Online credit card processing, reporting, CARTA chose DPT after an extensive RFP process in early 2006. The rollout called for off- street and on- street pay stations spread throughout the City utilizing Pay -by -Space and Pay- and - Display modes. As of September 2007, CARTA has deployed 29 on- street and 14 off - street pay stations and is constantly adding more at a rate of six every few months. CARTA appreciates the ability to consolidate all its parking operations under one system and has drastically reduced its operational overhead. City of White Plains, NY John Larson, Associate Director Tel. 914 -422 -1232 ext 2401 Fax: 914- 422 -1274 installation Date: 200412005 Type of Pay Station: LUKE, AC- powered !Number of Pay Stations: 103 Payment Options: Credit cards, coins, bills, change dispenser Connection Type: Hardwired ADSL EMS Services: Real -time reporting, real -time remote configuration, real -time credit card processing, real -time monitoring and alarming, Pay -by- Phone, Web Services After careful review of all RFP presentations and an evaluation of DPT's strengths, White Plains awarded the contract to DPT in November 2004 for the deployment of the LUKE pay station. White Plains has to date purchased and installed 103 LUKE pay stations throughout the city that accept coins, bills, credit cards, and dispense change. In 2007, the City installed an additional 50 LUKE pay stations and in 2008 an additional 10. White Plains also utilizes the remote EMS system to provide real -time reporting and remote configuration, real -time credit card processing and real -time monitoring and alarming through a hardwired ADSL network connection. City of White Rock, White Rock, BC Matthew Green, Pay Parking Manager Tel: 604 -541 -2284 Installation Date: 200412005 Type of Pay Station: LUKE, AC- and solar- powered Number of Pay Stations: 37 Payment Options: Credit cards, coins Connection Type: CDMA . EMS Services: Real -time credit card processing, add time at any pay station, Pay -by -Phone DPT was awarded the White Rock contract after an RFP process involving the City of White Rock and the consulting arm of KPMG. DPT began Installation of the first of five phases In November 2004. Digital Payment Technologies— Response to the City of Fort Lauderdale 23 ! Request for Proposal focMulti -Space Parking Meters The total implementation Involved 37 LUKE pay stations configured in a Pay -by -Space mode to accept coins and credit cards. Nine of the units are AC powered and 28 are solar powered. All of the units are connected wirelessly via CDMA cellular modems to enable connectivity to DPT's EMS service. This real -time connectivity provides parkers in White Rock with three key benefits: 1. The ability to purchase a ticket and add time for any parking space in White Rock at any machine 2. Enables real-time authorization of parkers' credit cards 3. The ability to pay for parking by cell phone. White Rock utilizes three real -time EMS services —real -time credit card authorization, monitoring and alarming, and reporting and remote rate configuration. The LUKE pay stations are replacing current pay stations in parking lots, individual meters in parking lots and on- street individual meters. In 2006, the City of White Rock was recognized by the provincial government for the innovation of its parking program and the use of the LUKE parking meter. The City received the Innovative Idea Award from the Government Finance Officers' Association (GFOA) of British Columbia in recognition of its waterfront pay parking technology and practices. City of Fort Lauderdale, FL Diana Alacorn, Assistant Parking Director TeL 954 - 828 -3793 installation Date: 2005 Type of Pay Station: LUKE, AC- and solar - powered Number of Pay Stations: 30 Payment Options: Credit cards, coins, bills Connection Type: GSM EMS Services: Real -time credit card processing, reporting, real time updates After an extensive RFP process, DPT was selected as the preferred choice for the City of Fort Lauderdale's prestigious Los Olas street project. Upon successful completion of a 90 -day evaluation, the City replaced the current Parkeon multi-space meters with DPT's LUKE pay station. The City chose the LUKE because of the pay station's advanced features and DDT's corporate vision and outstanding customer service. Features such as immediate real -time authorization, meter aesthetics, ease of maintenance as well as more advanced features such as screen display, meter networking, and reporting played an integral role in the selection process. Universities University of California at Santa Barbara, Santa Barbara, CA Tana Lucido, Assistant to the Director of Transportation Tat: 805 - 893 -8731 Fax: 805- 893 -3108 Installation Date: June 2003 Type of Pay Station: LUKE, AC- and solar - powered (switched from Intella -Pay to LUKE) Number of Pay Stations. 89 Payment Options: Credit cards, coins, bills, campus cards, coupons Connection Type: Ethernet -Fi EMS Services: Pay -by- Phone, add time at any pay station, real -time credit card processing, campus cards Digital Payment Technologies - Response to the City of Fort Lauderdale 24 Request for Proposal for Multi -Space Parking Meters UCSB currently operates 89 AC- and solar- powered pay stations on its campus with more than 26,000 transactions generated per month. The university has a networked system that encompasses over 6,000 parking spaces that allow parkers to pay for their space and add time to their current space from any location on campus. Methods of payment include cash (bills /coin), offline credit card, offline campus access card, coupons for the TAP program, and an integrated cell phone payment system. UCSB undertook extensive research to evaluate alternatives for parking management technology. The finalists included Lexis, Guardian Technologies, Parkeon/Schlumberger and DPT. DPT was eventually selected as it was the only company that could integrate with the existing parking system and was able to customize its software to meet all the needs of the university (for example, campus cards and cell phone payment system). UCSB is currently adding more machines and migrating from the EMS monthly software solution to the hosted EMS model to eliminate the monthly reoccurring fees. California State University, Long Beach, CA Brian Dunaway, Planner /EstimatoNScheduler Tel: 562 - 522 -6132 Alan Moore, Assistant Director of Parking and Transportation Tel: 562- 619 -8847 Installation Date: January 2005 Type of Pay Station: SHELBY, solar- powered Number of Pay Stations: 29 Payment Options: Credit cards, coins, bills, change dispenser, campus cards Connection Type: WWI EMS Services: Real -time credit card processing, campus cards, real -time reporting, real -time updates CSU Long Beach has to date installed 29 SHELBY pay stations on its campus. The university went through an RFP process and DPT was selected based its product functionalities and capabilities. CSU Long Beach pay stations communicate on the university's internal campus WWI backbone. The pay stations accept payment in credit card real -time, coins, and bills, and dispense change in a replenishing format. The university also has its own on -site server that runs all the real -time EMS features described in the RFP response. University of California at Los Angeles, Los Angeles, CA Devron Carter, Operations Manager Tel: 310 466 -9950 Fax: 310- 825-8709 Installation Date., July 2004 Type of Pay Station: LUKE and SHELBY, AC- and solar - powered Number of Pay Stations: 36 Payment Options: Credit cards, coins, bills Connection Type: Ethernet EMS Services: Real -time credit card processing, real -time reporting UCLA currently has 36 LUKE and SHELBY pay stations deployed. The pay stations communicate via the campus Internet to enable real -time credit card processing. The university also utilizes DPT's EMS online access for real -time reporting and intelligent dispatching. UCLA currently has several other locations that use existing pay stations from other vendors with plans to replace all of these with pay stations from DPT. UCLA is currently adding more machines and migrating from the EMS monthly software solution to the hosted EMS model to eliminate the monthly re- occurring fees. Digital Payment Technologies — Response to the City of Fort Lauderdale 26 Request for Proposal for Multi -Space Parking Meters Tab 12: Submittals Please refer to the appendices for brochures on the LUKE pay station, the BOSS and EMS software, and sample reports from the pay station, BOSS, and EMS. The LUKE installation Guide and LUKE Maintenance Guide can be provided to the City upon awarding of the contract. Digital Payment Technologies — Response to the City of Fort Lauderdale 26 Request for Proposal forMultiSpace Parking Meters Tab: 13: Warranties /Extended Maintenance and Software Support Please refer to Appendix F— LUKE U.S. Warranty Plan for a detailed overview of our warranty plan. Digital Payment Technologies — Response to the City, of Fort Lauderdale 27 I Request for Proposal for Multi -Space Parking Meters Tab 14: Detailed List of Offering in summary the following is being proposed: 32 LUKE Pay stations capable of Accepting Coin, Bill, Credit cards, Smart Cards. The LUKE pay stations are to be powered by Solar Panel. 2" Printer o Ability to accept POM cards • Ability to accept DPT's Beach Resident Card • Ability to accept Parcxmart cards. All necessary software for the Pay stations to allow PBS and/or PND operation GSM Modems (T- Mobile or Cingular as a carrier) or CDMA modem(Verizon) depending on who offers better service. If 802A lb is required, pricing can be provided. • Delivery and installation of Equipment 20 hours of on -site training 2 years of Hardware and Software warranty with on site Tier 2 support • All i the necessary Back Office Software and licenses i Unlimited access to EMS software for unlimited number of users for o Real Time CC transactions o Real Time Reporting o Reai.TimeAlarming Y All the necessary keys Handheld device for off -line communication • An additional collection (coin and Bag) canister for EACH pay station. • Multilanguage Capability — Software feature. • (Option included) All Pay stations are constructed of Stainless Steel. The following equipment is deemed, optional and is available for additional charge: • Pay By Cell ability — Software feature Digital Payment Technologies — Response to the City of Fort Lauderdale 28 i r i r � i ! f i t � Request for Proposal for Tab 15: Cost Parking Meters Digital Payment Technologies — Response to the City of Fort Lauderdale 29 I r�ite�r�w,�►a -» 'r:YM[N RhIOt90p [p,GYF ➢Tltr•'IWNp'K i Florida Door Control and Digital. P. rl,rii6rnnn .'. .. . , . Jabdhiv 10 2990' (Company: City of Fort Lauderdale Address: City: City of Fort Lauderdale Print date: 11 -Jan -10 f Same Same Discount Structlito Description tics - Fort Lauderdalo M Fort Laudardaia 5..g. 10sc Extended Price 15 ; -. $` ,' 80 00' 't5 •59 50.:':r LUKE Pip station Hardware and Software 60 "9;8 1 Solar LUKE Paystation (Cold Roiled Steal), Including: $ 16,888.00 $ 8,738.40 18 $ 167,291.20 2 SM Veffdafor(1000 notes) Included Included 18 Included i 3 Coin Acceptor(wlCanister) included Included 18 Included 4 Dual Card Reader (Meg StdpelEmbedded Chip) included Included 18 included S Paystation License Included Included is Included 6 GSM Modem Included Included 18 Included 7 Solar Panel 20 Watt Wireless Compatible Included Included 16 - _.{r5_ - _...... included Subtofat fOrP station $ ....8{738A0 .... 167,291.20 trap $pier LUKE.$...... ,.. -�... .....:... _$_._.....,. .....___....�__.. .. .: ..8,738.40 a 120VAC LUKE Paystation (Cold Roned Steel), Including: $ 14,853.00 $ 8,169.15 14 $ 114,368.10 0 Bill Valldator(1000 notes) Included Included 14 Included 10 Coin Accepter(w/Canlster) Included included 14 Included 11 Dual Card Reader (Meg Stripe/Embedded Chip) included Included 14 Included 12 Paystation License Included included 14 included 13 GSM Modem Included included 14 Included 14 AC Power Included, Included 14__ - _ , ,.,,.,,,___,_,- ,,,,,.... Included _,.. ,.. _, Subtotal far= 8,YS9,.18 $ 114,3X8.10. _ Price Per 120VA LLUKR.$______._':....:____$.... Common Softwereand Hardware 16 LUKE Mobile Key and software $ 250.00 $ 250.00 1 Vis not be delivered (Already Purchased) IS LUKE BOSS Software- Advanced -Site License $ 1,000.00 $ 11000.00 t Vill not be delivered (Already Purchased) ' 17 Credit Card Set-up $ 1,000.00 $ 11000.00 1 Milt not be delivered (Already Purchased) 18 External Keys (set of two) $ 25.00 $ 13.75 4 $ 66.00 19 Collection Key (Canister Removal) $ 33.00 $ 18,15 4 $ 72.60 20 Collection Key(CanisterAccess) $ 10.00 $ 5.60 4 $ 22.00 21 Collection Key (Bill Removal) $ 10.00 $ 5.50 4 11111 not be delivered (Already Purchased) 22 Collection Key (Bill Access) $ 10.00 $ 6.50 4 It not be delivered (Already Purchased) 23 Shipping $ 200.00 $ 200.00 32 $ 6,400.00 SONICes 24 Installation $ 600.00 $ 500.00 32 $ 16,000.00 26 1atyear Warranty and Tier 2 Support If $00.00 $ 600.00 32 $ 16,000.00 26 Additional Extended t year warranty (for Year 2) 8 750.00 $ 760.00 32 $ 24,000.00 27 Addldonal Extended t year Tier 2 on -site support (for Year 2) S 250.00 $ 250.00 32 S 8,000.00 28 Training (First Day) S 2,000.00 $ 2,000.00 1 $ 2,000X0 20 Training (Additional Day) $ 500.00 $ 500.00 2 $ 1,000.00 Collection Extras 30 Spare, Coin Canister $ 600.00 $ 330.00 32 $ 10,560.00 31 Spare, Bill Slacker, US, LUKE, 1000 Note $ 300.00 g 166.00 32 $ 5,280.00 EMS Pricing $2 Repoding(per Pay Station per march) $ 50.00 $ 30.00 Calculated Monthly 32 Reel -Time Credit Card (per Pay Station per month) included Included Calculated Monthly 34 Monitoring and Alerming (Per Pay Station per month) Included Included Calculated Monthly - -- -' -ry TOTAL Pricing $ -- T 381,048 00 ovelfiall .. $ 11,531,81' Overerall Per AC Unit Price _ - - - $ -- 10962:86' 36 Stainless Steel Cabinet and pedestal Upgrade $ 3,140.00 $ 832.69 Discount Structlito " C0mu1at1Ve Number of "nitu %'Discount: EMS:Charges 5..g. 10sc 10' -2l) 15 ; -. $` ,' 80 00' 't5 •59 50.:':r $ .; 50.0,0 60 "9;8 Proposed City Discount i „ Request for Proposal for Multi -Space Parking Meters Tab 16: Non - Collusion Statement Digital Payment Technologies — Response to the City of Fort Lauderdale 30 PROPOSAL RESPONSE PAGES - PART II TECHNICAL PROPOSAL RFP NO. 504-10412 OPENS 01/13/10 PROPOSAL RESPONSE PAGES - PART III NON - COLLUSION. STATEMENT By signing this offer, the vendor /contractor certifies that this offer is made independently and free from collusion. Vendor shall disclose below any City of Fort Lauderdale, FL officer or employee, or any relative of any such officer or employee who is an officer or director of, or has a material interest in, the vendor's business, who is in a position to influence this procurement. Any City of Fort Lauderdale, FL officer or employee who has any input into the writing of specifications or requirements, solicitation of offers, decision to award, evaluation of offers, or any other activity pertinent to this procurement is presumed, for purposes hereof, to be in a position to influence this procurement. For purposes hereof, a person has a material interest if they directly or indirectly own more than 5 percent of the total assets or capital stock of any business entity, or if they otherwise stand to personally gain if the contract is awarded to this vendor. M, 3.3. City employees may not contract with the City through any corporation or business entity in which they or their immediate family members hold a controlling financial interest (e.g. ownership of five (5) percent or more). ' 3.4. Immediate family members (spouse, parents and children) are also prohibited from contracting with the City subject to the same general rules. Failure of a vendor to disclose any relationship described herein shall be reason for debarment in accordance with the provisions of the City Procurement Code. NAME RELATIONSHIPS in the event the vendor does not Indicate any names, the City shall Interpret this to mean that the vendor has indicated cated that no such relationships exis AG,C'lowc C- 0C'GA. Request for Proposal for Multi -Space Parking Meters Tab 17' Proposal.Signatute Page Digital Payment Technologies — Response to the City of Fort Lauderdale 31 PROPOSAL RESPONSE PAGES - PART IV - BIDIPROPOSAL SIGNATURE PAGE How to submit bidslproposais: it is preferred that bids /proposals be submitted electronically at www.bidsvnc.com, unless otherwise stated in the bid packet. if mailing a hard copy, it will be the sole responsibility of the Bidder to ensure that the bid reaches the City of Fort Lauderdale, City Hall, Procurement Department, Suite 619, 100 N. Andrews Avenue, Fort Lauderdale, FL 33301, prior to the bid opening date and time listed. Bids /proposals submitted by fax or email will NOT be accepted. Please refer to Part VII for specific instructions for this RFP. The below signed hereby agrees to furnish the following article(s) or services at the price(s) and terms stated subject to all instructions, conditions, specifications addenda, legal advertisement, and conditions contained in the bid. I have read all attachments including the specifications and fully understand what.is required. By submitting this signed proposal I will accept a contract if approved by the CITY and such acceptance covers all terms, conditions, and specifications of this bid /proposal. Please Note: If responding to this solicitation through BidSync, unless a paper version is clearly marked by the bldder in some r , version. Submitted the electronic version of the bid response will prevail, manner to indicate that it will supplant the electronic Name (printed) AwpRw &*7-' Title: CHIC-r' LGi,t'gc4wi -ec Company: (Legal Registration), Z)1Q1r*- Q YM�r Te- cta�oio�re r Address: 330 - 4240 sr 4-L. ggagK .%Ri ✓" City Aw eAt'44V State:_ cgG _Zip VSG 6C6 Telephone No. ,60¢488- &.S FAX No. 604 - 68,z - ¢& 7-9 E -MAIL: Mike morokhPYWA 0? 94 /ercra{iW CoOM Delivery: Calendar days after receipt of Purchase Order (section 1.02 of General Conditions): 60 eo#-Ys Payment Terms (section 1.03): ,b 3,g -s Total Bid Discount (section 1.04): -Yarn *s 44sEa . Does your firm qualify for MBE or WBE status (section 1.08): MBE— WBE ADDENDUM ACKNOWLEDGEMENT - Proposer acknowledges that the following addenda have been received and are included in the proposal: . Addendum No. Date Issued tiwsT A-+^r'.swA *d 7b 4ea Jrrorls Pf+.eK�i✓y 'a QQ;A Sf�F�sII VARIANCES: State any va tion to specifications, terms and conditions in the space provided below or reference in the space provided below all variances contained on other pages of bid, attachments or bid pages. No variations or exceptions by the Proposer will be deemed to be part of the bid submitted unless such variation or exception is listed and contained within the bid documents and referenced in the space provided below. if no statement is contained in the below space, it is hereby implied that your bid /proposal complies with the full scope of this solicitation. HAVE YOU STATED Variances: r' r S AND or- TEchwicac. As- OoAM474 . i revised 6 -3-08 PROPOSAL PAGES . PART V SPECIFICATION REQUIREMENTS COMPLIANCE Complies With Specification Requirements A. GENERAL 1. Respondent shall use a local distributor to provide support for initial installation, training, parts and warranty service. "Local" is defined as close enough to the City of Fort Lauderdale to provide twenty -four (24) hour responses to software and hardware requests. Travel shall be at no cost to the City. Y � N _ 2. Machines must remain fully functional in abnormal street conditions like excessive heat (Internal Operating Temperature of 0 OF to 140 °F), humidity, rain, hail, grime, vibrations, saltwater spray, etc. Y 3. All machines shall be constructed with new and unused, rugged materials and meet "Year 2008" compliance requirements. Y N_ 4. Respondent explain preferably in a Visio Diagram, how its computer network processes the flow of magnetic stripe and microprocessor type smart card Information from the pay stations to and from the bank or electronic financial transaction authorization network. DPT uses two methods to process credit card data: batch (offline) and real -time (online). ti. A Keai -time (omme) processing Batch (offiine) processing Respondent must be prepared to agree to a 90 day trial period with at least four (4) fully functional meters to be tested in at least two (2) different locations in the City before the remainder of the meters are scheduled for installation. Y N Respondent describe, in detail, all of the equipment you propose to use. OPT Is proposing the LUKE pay station for the City's on- street application. Details on the equipment and software include: Hardware and Software Components The OPT solution and its options consist of four hardwaretsoftware components: j The LUKE Pay Station The LUKE pay station is raising the bar for parking revenue management equipment in terms of user friendliness, technology sophistication and flexibility, and overall appearance. i LUKE's unique appearance is designed specifically for multi -space on- street parking meter use, but it can also be used in off - street locations. The theme for the mechanical design is "retro- inspired, contemporary." The result is a look which is instantly recognizable as parking related, but with all the capabilities required for modern, on- street parking including a full numeric keypad and a standard full color 640 x 480 resolution screen. The LUKE pay station also includes capabilities such as Pay -by -Space and Pay- and - Display operations, a very flexible rate configuration capability, networked operations through multiple communication options and ease of use for both parkers and operators. LUKE is delivering on the promise to solve the growing challenges in municipal parking. More details on the LUKE pay station can be found within the RFP technical responses and within Appendix A -LUKE Brochure. BOSS Software BOSS is a Windows -based software program that resides on a desktop or laptop in the management offices of the LUKE operator. The BOSS interface allows operators to configure all operating aspects of their LUKE pay stations and to retain and query the LUKE transaction database through the reporting capability of the software. More information about the capabilities of the BOSS software can be found in the technical responses and within Appendix B — BOSS. BOSS Data Key The BOSS Data Key serves as the manual communication conduit between the BOSS software residing at the main office computer and each LUKE pay station. The BOSS software and Data Key contain 2048 -bit RSA encryption that enables manual updates and retrieval of information from each LUKE pay station. Data exchange is a simple process of clicking a button to transfer information to the BOSS Data Key and then inserting the key into the LUKE pay station to upload the information. The LCD display on the LUKE pay station then provides password- protected access to all features available with the BOSS Data Key. Remote configuration data transfer is accomplished using 128- bit SSL encryption. EMS EMS is a real -time remote management system engineered specifically for the parking industry. The EMS Server is remotely hosted at a co- location facility in Vancouver, B.C., with DPT acting as an ASP; however, the City may wish to consider a locally hosted service as well. Communication to the EMS network can be done either wireless via 802.11 blg (Wi -Fi), GSM /GPRS (cell phone network) or hard wired using Ethernet. This sets the standard for reliability, data integrity and operational capabilities that no other existing solutions can match. EMS and the DPT pay stations also work with the latest technologies in metro Wi -Fl technology as demonstrated by our successful deployments in Houston, TX, Redwood City, CA, and Brookline, MA, where all pay stations are networked over either a Tropos Networks or Strix Systems Wi -Pi network. Specific EMS features and benefits include, Real -time non -cash transaction processing • Real -time reporting • Remote configuration • Proactive monitoring and alarming • Configuring coupons numbers More information about the capabilities of EMS can be found in the technical responses and within Appendix C - EMS Brochure 7. Respondent also describe in detail your plan for pay station auditing and reconciliation procedures that track electronic revenues from the pay station to the financial clearinghouse. The clearinghouse system must_ conform to International Standards Organization (ISO) standards for authorization messages. The ISO standards, as amended from time to time, are deemed as being incorporated by reference herein. All electronic processing must utilize an SSL gateway, provide at a minimum 128 data encryption, and conform to all Visa and MasterCard requirements. For the processing of credit card transactions, LUKE currently supports the following credit card processors: • Alliance Data Systems • First Data EFSNet • First Data Nashville (in February 20 10) • First Horizon • Payment Processing Inc. (PPI) — formerly Paradata • Paymentech Additional processors may be supported through the Authorize.Net gateway. These processors include: a Paymentech • East Processing Platform First Data Nashville (Envoy) • First Data Omaha • First Data EFSNet • First National Merchant Solutions (SPC) • Global Payments (NDC) • Nova • Pay by Touch Payment Solutions • RBS Lynk • Vital Software charges associated with credit card processing include the EMS fees included in our proposal as well as the.transaction fees associated with the credit card merchant selected. These fees will vary by processor, but typically average five cents to seven cents per transaction for real -time processing applications. For businesses needing to accept card payments from clients, card processors such as First Data offer a. "single point of contact" for Visa, MasterCard, American Express, Interac direct payment and all Point of Sale solutions — from in -store to mobile wireless to e- commerce. Reconciliation of transactions will be relatively easy as all transactions will be processed directly into their bank account without any bad cards. The client will then have full access to pay station data in order to do the reconciliation themselves or outsource that reconciliation to a third -party. Credit card information at each LUKE pay station and on the BOSS software is stored with 2046 -bit RSA encryption, communicated with 128 -bit SSL encryption and. is operator configurable to have only the first two and last four numbers stored. 8. The vendor must have a toll free support number for troubleshooting both software and hardware including a contact number for after hours troubleshooting). Y 4f 9. Any software and hardware backups needed shall be available within twenty -four (24) hours. Y N _ 10. For newly installed units, the City of Fort Lauderdale Parking and Fleet: Services Department reserves the right to install the base and the local distributor will supply a fully operational pay - station at the City of Fort Lauderdale Parking and Fleet Services selected location. City.of Fort Lauderdale Parking Services will take possession of new units at the point of installation. Y N _ 11. Machines must have the capability of being converted to pay - by- space. Describe time frame and any costs to the City. AIN f Y There are no costs associated with or extra time required to convert a pay station to Pay -by -Space mode. The LUKE can function in either Pay - by -Space or Pay- and - Display modes. Switching from one mode to the next can be effortlessly enabled with a simple mouse -click in BOSS. In addition, the modes can co -exist on the same machines at the same time. B. BASIC SYSTEM REQUIREMENT 1. Systems must be capable of functioning as a single unit or operate in a networked environment with the application and database installed Y on a server and controlled using back office software. 2. The software shall facilitate the management of communications, rates, maintenance, collections and audit functions, which can be communicated to the meters, remotely, using a back office computer. ' Y Af N, 3., Machines must be able to run off solar with standard locally procured batteries. Y N. 3a. What type of batteries are required for your product? The pay station is powered by 1 x 12V 35Ah sealed gel -cell battery that can be trickle charged using an AC powered charger or a 20 -watt solar power panel. If greater capacity is required, an additional 12V 35Ah battery can be connected with the main battery 4. Vendor should specify Machines minimum transactions on back -up power, without error. LUKE will perform 80 transactions a day for s 14 days on backup alone when steep timers are enabled. On- street daily transactions are typically lower, thereby enabling operations beyond one week. Each pay station is continually doing self - diagnostics on the pay station operation. If problems occur, proactive alarm notifications are sent to individuals assigned by the City to receive these notifications and each of these alarm notifications has a date and time stamp. One of the alarms triggered that is sent to pagers, mobile phones and a -mails is Battery Voltage Low. 5. During power outages, all machines will operate in a stand -alone capacity and store accumulated data in memory. Y N All information is retained in 256 MB of non - volatile memory in the event of a main power loss. 6. A separate backup battery must be supplied to sustain the clock, calendar, audit information and RAM in the event of a main backup Y N system failure or during battery replacement. 7. Machines shall have optional language capable of being programmed at the machines. Y The language options displayed on the pay station are programmed In advance in BOSS. The standard menu screens can display up to four languages at any time. English, French, Spanish, German, and Vietnamese character sets as well as simplified Chinese are currently available for all prompts. 8. The Respondent shall explain in detail the ability of pay-by -space meters to provide information on paid and /or unpaid parking spaces in pay -by -space lots by obtaining a listing from the meter, a web- based program or other options that are compatible with current devices used for parking enforcement. Upon the enforcement officer prompting the pay station, LUKE will print a report showing either VALID or EXPIRED spaces for any range of spaces that is requested regardless, of the payment method. It will show all the spaces currently expired or going to expire. Stall reports can also be obtained from the Web -based EMS If the pay station is online. If the pay station is not capable of communicating, it will inform the officer that only a local report is available. This information will enable the enforcement officer to avoid issuing citations until communications are restored. DPT Web Services, In into EMS, allows for third -party technology integration, such as a handheld enforcement device, to pull space expiry times from the EMS in real -time and so improve quality of citations and efficiency of enforcement operations. DPT is currently integrated with Complus Data Innovations, Duncan Solutions, ParkTrak, and T2 Systems to provide this service. 9. Machines shall display specific 'out of order' conditions and should operate with the malfunctioning status, until serviced. Y LUKE will display specific messages to indicate faults in different parts of the system. For example, if the bifll stacker is malfunctioning, the pay station will alert the parker of the condition and request them to -u'se an alternative payment method. 10. Machines-"l -have the ability to allow credit card transactions when communication is offline. While communication capability is Are the machines will store all credit card information and process the transactions immediately after communication has been restored. In the event that the communication network is unexpectedly disrupted, LUKE will store the transaction and then automatically forward it for processing when communication is re- established. Data may be manually downloaded from the pay station in the event of a lengthy communications failure. C. CUSTOMER. OPERATION 1. The: pay stations must operate with coins, bills, credit/debit/smart cards and pay -by -phone technology, in a manner that allows Y N customers to follow simple printed, digital and /or verbal instructions to complete the transaction quickly, 2. Instructions should tell the customer what to do first, and then lead them through the transaction in approximately 45 seconds. The last Y mandatory instruction for the pay -and- display machine shall be to advise the customer to display the receipt on the vehicle dashboard. Easy to read instructions and graphics are located directly below the LCD panel. These instructions can be customized to meet any of the Cites specific requirements. The instructions on the LCD screen are also extremely easy to follow. 2a. Approx. how many seconds does your product take to perform this feature? } The specific time taken to complete a transaction depends on the complexity and dependency of external sources (as in real - time card processing). A very simple cash transaction can take as little as 20 seconds. 3. Explain the capability of the pay station to . accept a "PIN" number when using a "Debit" or "Credit" card, and if there is an additional configuration cost for this option, what that cost would be. Checking account debit cards accepted will be only non- PIN -based cards Issued by Visa that do not provide credit capability. At this time, introduction of PIN based cards is cost- prohibited. D. CURRENCY ACCEPTED 1. Machines accept US currency in denominations of $1, $2, $5, $10, & $20 bills, nickels, dimes, quarters, "SBA" and "Gold" dollar coins, magnetic striped credit cards with and without embedded Smart Card chips and the City of Fort Lauderdale Parking Services resident beach card. Respondents are responsible to ensure system compatibility with current single application EMV chip parking card. All machines must be capable of upgrades with US currency modifications. LUKE supports all of the currencies listed above as well as the major credit cards available —Visa, MasterCard, American Express, Discover, and Diners Club. In terms of currency upgrades, when new bills are issued, upgrades to the bill acceptor may be made in the field using a flash memory stick. When neWcoinsafeftmed, upgrades to the coin acceptor must be made at the factory at the City's expense At this time, LUKE does not support the City's kesident Beach Card. OPT can provide an alternate card with the same functionality, but DPT believes it will be very difficult to work with Parkeon to support the Parkeon card. Although technically the equipment can support it, it will require a lot of proprietary information from Parkeon. As DPT is a direct competitor to Parkeon, OPT feels it cannot commit to supporting the card as OPT has no control over Parkeon's assistance in this endeavor. LUKE has the ability to work with custom cards as an alternative to the City's Parking Services resident beach card, providing exactly the same functionality. LUKE can also work with generic ID custom cards where the card number is included in the card's Track 2 data. With generic ID cards, parkers can get a parking receipt for a single pre - established rate. This enables parkers to get parking without paying cash at the machine. For smart cards, the pay station currently supports the Bull Scot 5 and Atmel smart cards by POM as well as the City Card smart card from ;►r7 IN u Y 4f PARTIALLY COMPLIANT Parcxmart. The POM card may be used at the pay station and purchase values are then deducted from it. The pay station can also be used as a smart card reload station for the POM smart cards. E. HOUSING AND PEDESTAL 1. Respondents shall state the specifications of the pedestals and housings, specifically including metal thickness, height, width and depth in inches and the weight in pounds of machines (with and without pedestals), tensile strength and gauge of metal. Respondents must provide a description of their product housing, including materials and thickness, and how the design secures the unit against attempted theft. The cabinet is made of 12 gauge cold rolled steel or stainless steel. The LUKE dimensions are as follows: • 63.5" high (85.5" when height of solar panel is included) • 14.5" wide 16" deep • 165 ibs top cabinet, pedestal, and all components installed (including battery but excluding solar panel); 181 Ibs fully loaded with solar panel • 75 Ibs top cabinet only There is a single key access to the main LUKE door that is covered and not exposed externally. This lock controls six locking points in the access door that connect the door to the main body of the cabinet. There is a second door located in the pedestal that also has a covered lock. This door provides access to the battery and coin bag. The coin bag itself has a completely separate lock An optional metal coin canister is also available. It is securely mounted in the upper cabinet. Both coin collection devices have separate locking mechanisms that secure them in the cabinet to prevent maintenance personnel from accessing any of the money stored within them. For the main cabinet and pedestal door, LUKE uses the Mul -T -Lock high security cylinder locks that have a unique telescopic pin tumbler mechanism with internal and external pins. This design, together with the lock's patented plug, delivers anti- drilling and anti -pick resistance. In addition, each lock's three -in -one cylinder design enables the simple changing of your lock and key combinations. The cabinet is mounted to the sidewalk or concrete using 5/8" bolts that are not exposed to the exterior of the cabinet and can only be accessed through the locked pedestal door. Under a stand -alone operation, LUKE is equipped with a 125dBa siren that will activate based on the pay station sensing shock or vibration. Using DPT's Internet EMS system, notification of these alarms will be sent in real -time to e-mail, cell- phones or pagers for immediate response by the appropriate authority. 2. The Respondent shall provide all results of tests that have been performed to determine the durability of the cabinet; pedestal and any applicable finishes. PARTIALLY COMPLIANT DPT is currently evaluating tests conducted on the LUKE pay statics to determine durability. Results of these tests and any resulting recommendations can be made avai able to the City upon request. 3. Provide installation drawings and spec cations. COMPLIANT The LUKE Installation Guide can be provided to the City upon awarding of the contract. 4. Describe how locks can be integrated into each unit in the cash box access doors and provide your separate price for this item if the City chooses to utilize this feature (for informational purposes only). 5. 6. 7 8. COMPLIANT The coin bag, optional metal coin canister, and bill acceptor are all secured by separate locks. The coin bag/optional coin canister and bill stacker storing the money are secured by a double locking mechanism that includes a key that is used to remove the bag/coin canister and stacker from inside the pay station and separate keys to open the cash storage devices. Maintenance personnel without keys cannot remove the coin bag/coin canister or bill stacker. Describe how cash collections will be performed showing collection and mechanical access as separate areas and functions. PARTIALLY COMPLIANT While the coin bag/coin canister and bill acceptor are in the maintenance areas, maintenance personnel are prohibited from accessing the collection devices through a dual lock mechanism. The coin bag, housed in the LUKE pedestal and optional metal coin canister and bill acceptor, housed in the LUKE cabinet are secured by separate locks. The coin bag(optional coin canister and bill stacker storing the money are secured by a double locking mechanism that includes a key that is used to remove the bagicoin canister and stacker from inside the pay station and separate keys to open the cash storage devices. Maintenance personnel without keys cannot remove the coin bag/coin canister or bill stacker. Confirm that the meters will meet the following environmental of standards: Y 1. Stainless Steel case 2. Sealed to prevent internal moisture (as an option) 3. Silicone gaskets, if applicable, for solar panels Zinc Primed pay stations are 4. All exposed and internal parts anti - corrosive proposed). 5. Protective covering around exposed openings. Confirm that the entire meter mechanism shall be enclosed in a stainless steel, durable, weather resistant, housing constructed of Y 7 corrosion resistant non - brittle metal of such thickness as to resist tampering, graffiti or abuse. Paint should be seal coated, high quality and weather resistant, and provide a tough, scratch - resistant and easily cleaned surface. Unit Y must also have a double zinc primer. Provide description of products to be used by Parking Services personnel for preventive PARTIALLY COMPLIANT maintenance for corrosion of housing units, and mounting anchors and bolts: Although LUKE is currently not coated with_ a double zinc primer, DPT is currently evaluating zinc metalizing galvanic protection as a way of further protecting the pay station against corrosive elements. The LUKE cabinet is designed to be weather - resistant under all types of weather conditions and have performed well on Las Olas Blvd for the past 3 years. LUKE has a powder coat finish that is resistant to scratches and chips. Graffiti can be removed from the surface with readily available solvents, which do not impact the pay station's exterior finish. Preventive maintenance procedures are outlined in detail in our LUKE Maintenance Guide, which can be provided to the City upon awarding of the contract. 9. Machine apertures such as, but not Iimited to, the coin return, receipt lap dispenser and card reader must be designed and/or shielded to Y discourage vandalism, insertion of foreign material or other efforts to deliberately jam the unit. All payment options hardware is flush - mounted to the pay station to discourage vandalism. In terms of preventing insertion of foreign materials, complete prevention is impossible. This is because pay station users need to have uninhibited access to payment devices such as the credit card reader. However, DPT has introduced new mechanical features that Include a coin slot bezel that will limit the ability to insert foreign materials into the coin slot. 10. Aperture design should prevent damage from the insertion,of any type of commercially available pyrotechnic device. Y 11, Machines shall not allow any tampering with its internal functions, to prevent any time to be given in any manner, other than the insertion Y of a valid coin or card. Physical and data security are key aspects of LUKE's design. For physical security, the main access door to the LUKE has a single key access that is covered and not exposed externally. This lock controls six locking points in the access door that connect the door to the main body of the cabinet, There is a second door located in the pedestal that also has a covered lock This door provides access to the battery and coin bag. The coin bag itself has a completely separate lock. An optional metal coin canister is also available. It is securely mounted in the upper cabinet. Both coin collection devices have separate locking mechanisms that secure them in the cabinet to prevent maintenance personnel from accessingany of the money stored within them. ' For the main cabinet and pedestal door, LUKE uses the Mui -T -Lock high security cylinder locks that have a unique telescopic pin tumbler mechanism with internal and external pins. This design, together with the lock's patented plug, delivers anti - drilling and anti -pick resistance. In addition, each lock's three -in -one cylinder design enables the simple changing of your lock and key combinations. The data stored on LUKE is also highly secure with all information at each LUKE pay station being stored with 2048 -bit RSA encryption and communicated to EMS using 128 -bit SSL encryption, Access to system data is also password- protected both at the pay station and the central office computer. 12.. When installed, Meters:shall meet applicable ADA, requirements. All coin and card aperture locations must be compatible with Americans Y with Disabilities Act (ADA) requirements - the centerline of controls\ shall be no more than 42 inches (1,065 mm) above the pedestrian " access route. 11 Internal humidity should be controlled utilizing a fan or other proven means. Y — iii N _, I 13a. What means does your product provide for internal humidity? LUKE has been extensively tested and is operational is High Humidity environments, including Las Olas Blvd. Additional humidity mitigation is not generally required. 14. The Housing shall have a door alarm sensor set to activate when the front door Is opened 1/8" or more. Y 15. Housing includes high security multi -point locking bar. Housing locks shall be high security locks keyed with a proprietary combination developed exclusively for City of Fort Lauderdale Parking & Fleet Services. All looks shall be high security locks with anti -drill protection. For the main cabinet and pedestal door, LUKE uses the Mul -T -Lock high security cylinder locks that have a unique telescopic pin tumbler mechanism with internal and external pins. This design, together with the lock's patented plug, delivers anti - drilling and anti -pick resistance. In addition, each lock's three -in -one cylinder design enables the simple changing of your lock and key combinations. For example, DPT will. provide the City with a specified number of green and yellow keys. The City will use the green key to open the pay station. Should a green key go missing, the City opens the pay station with the yellow key thus rendering the green key obsolete. Similarly, once a red key is used, the yellow key becomes obsolete. This enables the City to "re -key" the locks quickly and efficiently twice. 16. Machine housing should have separate, compartments for maintenance and collections. Separate keys shall be available to prevent maintenance personnel from accessing the collection area and vice versa. While the coin bag/coin canister and bill acceptor are in the maintenance areas, maintenance personnel are prohibited from accessing the collection devices through a dual lock mechanism. The coin bag, housed in the LUKE pedestal and optional metal coin canister and bill acceptor, housed in the LUKE cabinet are secured by separate locks. The coin bag/optional coin canister and bill stacker storing the money are secured by a double locking mechanism that includes a key that is used to remove the bag/coin canister and stacker from Inside the pay station and separate keys to open the cash storage devices. Maintenance personnel without keys cannot remove.the coin bag/coin canister or bill stacker. 17. There shall be no access to the money in the cash box when the upper or lower housing is opened for maintenance or collection. While the coin bag/coin canister and bill acceptor are in the maintenance areas, maintenance personnel are prohibited from messing the collection devices through a dual lock mechanism. The coin bag, housed in the LUKE pedestal and optional metal coin canister and'bill acceptor, housed in the LUKE cabinet are secured by separate locks. The coin bag/optional coin canister and bill stacker storing the money are secured by a double locking mechanism that includes a key that is used to remove the bag/coin canister M N_ Y PARTIALLY COMPLIANT Y and stacker from inside the pay station and separate keys to open the cash storage devices. Maintenance personnel without keys cannot remove the coin bag/coin canister or bill stacker. 18. The vendor shall supply two (2) bill boxes and (2) coin boxes per unit. Y N — 19. The vendor will supply two (2) sets of access keys for each meter. Y N� F. REVENUE COLLECTION CANISTERS The following security measures, although not limited to, shall be included with each bill or coin box: 1. The collection boxes shall have a security locked keyed system separate from the Machine's other compartments. Y While the coin bag/coin canister and bill acceptor are in the maintenance PARTIALLY COMPLIANT areas, maintenance personnel are prohibited from accessing the collection devices through a dual lock mechanism. The coin bag, housed in the LUKE pedestal and optional metal coin canister and bill acceptor, housed in the LUKE cabinet are secured by separate locks. The coin bag/optional coin canister and bill stacker storing the money are secured by a double locking mechanism that includes a key that is used to remove the bag/coin canister and stacker from inside the pay station and separate keys to open the cash storage devices. Maintenance personnel without keys cannot remove the coin bag /coin canister or bill stacker. 2. The bill boxes shall be protected by a locking system only allowing Access to the bills with the correct key. Y N 3. The coin boxes shall be protected by .a locking system only allowing access to the coins with the correct key. Y N 4. The collection boxes shall have a handle for easy handling. Collection boxes shall be strong, lightweight and manageable. Y 5. A closed coin path shall direct coins to drop into a locked coin box. Y N_ 6. The collector shall not have access to the coins in the coin bolt during the collection process. Y N _ 7. The collector shall not have access to the bills in the bill box during the collection process. Y N — 8. Coin box should hold a minimum of WO worth of U.S. coins. Y The coin bag currently supports approximately. 1,200 coins while the optional metal coin canister supports up to 1,800 coins. 9. The bill boxes should have a maximum capacity of at least 1,000 bills. Y N_ 10. Bill boxes must mechanically stack notes when accepted Y N- 11. The removal of the bill stacker shall trigger the recording of an audit report specific to the bill collection. Audit reports are manually generated at the pay station when cash is y collected. These reports are then automatically communicated to EMS for N? ongoing online access. 12. Give description of available colors and materials used, including Materials Safety Data Sheet (MSDS). 12. G. . 1. The default colors for the LUKE are light gray on wrinkle bronze (dark gray). A wide range of custom colors is also available upon request DPT can provide LUKE in almost any color the City may select or will find an alternate color that provides a close match. Please note that custom colors can impact lead times for orders, depending on the colors selected. For a copy of the Material Safety Data Sheet, please refer to Appendix D — Powder Coating Material Safety Data Sheet. Resistance to corrosion. Y qf N COMPLIANT With its full color 640 x 480 resolution screen, LUKE's screen instructions are bright and easy to read in various fighting conditions and view angles. The software also features time of day controls to automatically switch from a blue text/white background mode, which is easier to read in bright fighting conditions, to a white text/blue background mode, which is easier to read in low light conditions. The sleep timer cam be enabled in BOSS to determine the duration of the pay station's LCD screen to stay on with full power. The LCD screen also has backlit capabilities_to_ determine when the backlight is activated to save energy. General introductory and closing graphics for the LCD screen may be programmed into BOSS and communicated to the pay station. The introductory screen may be used to provide messages to assist the public with using the pay station. The City can program how long an introductory graphic appears and whether an Exit Intro Screen On Key - Press operation should be enabled so that the parker can quickly get to the rate selection screen. The introductory graphic may be changed at any time by the City as the graphic is a simple .BMP file loaded onto the pay station. I j .2. Respondents explain language choices available for display; must include but not limited to English, Spanish and French, and how language(s) are selected. COMPLIANT The language options displayed on the pay station are programmed in advance in BOSS. The standard menu screens can display up to four languages at any time. English, French, Spanish, German, and Vietnamese character sets as well as simplified Chinese are currently available for all prompts. Additional language character sets will require software development which can be considered if DPT is awarded the contract. For the five language sets currently available, - when the parker goes to make a transaction, LUKE will have a list of languages from which they can choose. After that, all of the system prompts will be in that language. The City may also have tickets printed in Spanish or French when these language choices are selected. 3. Pay station displays shall be backlit. Y 4P N 4, The unit must have a LED screen with high - resolution display; which of is easy to read in various lighting conditions including bright sunlight. Y With its full color 640 x 480 resolution screen, LUKE's screen instructions are bright and easy to read in various lighting conditions and view angles. The software also features time of day controls to automatically switch from a blue text/white background mode, which is easier, to read in bright lighting conditions, to a white text/blue background mode; which is easier to read in low light conditions. 5. The screen must be protected by a security cover, vandal resistant, weather proof and corrosion resistant. Y 6. The screen should be modular and easily unplugged and replaced All with basic tools for easy services. Y 7. The display should be able to accommodate custom messages, which can be.programmed and transmitted to the meter remotely - -- -Y - - -- - - - - -- using back office software. The introductory and closing pay station display messages can accommodate client - specific messages. The introductory message can accommodate optional photos, graphics, and flexible screen formatting. Almost all prompts on the pay station can be customized using the BOSS software and updated remotely using EMS. 8. messages should be updateable through the supplied back office software and downloadable to individual or multiple units via two -way Y communication. N _ N Almost all prompts on the pay station can be customized using the BOSS software and updated remotely using EMS. 9, Machine display should include time of day, increments of payment, amount entered and time purchased and an indication the time of Y N _ day when the amount of time paid for will expire. H. ELECTRICAL AND ELECTRONIC COMPONENTS 4. The sub- assemblies of the meters shall be modular in construction to provide easy servicing through on =site plug in replacement of Y N _ parts. 2. Respondents shall explain how unit components are protected from moisture, dust, lightning, saltwater, adverse weather, and other factors that might cause an operational failure of a component or the Machine. All internal components are stored within the LUKE cabinet and pedestal. LUKE has been designed with an internal rain guard and weather stripping to seal against moisture and dust. To protect against lightning, proper grounding at the grounding terminal is recommended. Correct grounding is enabled by connecting.a ground cable to the electrical box or an earth ground. Proper grounding techniques are covered in our LUKE Installation Guide and will be performed by the local distributor chosen for implementation. Additional protection for AC Implementations will be provided by installing electrical outlets with surge suppressor specifications. The controller box has 256 MB of non - volatile flash memory and 128 MB of SDRAM volatile memory. 3. All assemblies shall be electronically grounded and compliant with local. codes for electrical/electronic equipment. Y LUKE is designed to meet UUCSA requirements. Proper grounding techniques are covered in our LUKE Installation Guide, to be provided to the City upon awarding of the contract, and will be performed by the local distributor chosen for implementation. 4 All circuit boards and internal components are to be environmentally sealed, highly water- reslatant and operate in conditions of over 95% Y N — humidity. All assemblies shall be electronically grounded and compliant with local_ codes._ for efectdcallelectronic equipment. Y N _ 5. All electronic connection plugs should be physically differentiated and must only fit one way. Y All wiring connections are made with phased connectors to ensure ease of identifying connection points and avoid interconnects. In addition, all cabling is labeled to identify the plug. This means it's impossible to plug a connection into anything except the connection point for which it's intended. I: ALARM 1. Should have a minimum o €100- decibel local, Vibration/T'ift/Tamper alarm installed, with an alarm to P/C, and automatic alarm paging Y capabilities. The sensitivity of the. alarm must be adjustable and 611 alarms must be transmitting via the back office software, email PARTIALLY COMPLIANT and /or automatic phone notification While the pay station alarm meets the City's minimum decibel requirements, the alarm is precon£gured and cannot be configured otherwise. 2. Respondents may describe other message capabilities that may be available on their product. COMPLIANT Each pay station is continually doing self - diagnostics on the pay station operation. If problems occur, proactive alarm notifications are sent to individuals assigned by the City to receive these notifications and each of these alarm notifications has a date and time stamp. These are activities that would trigger an event log/message. Please note that if any of the payment options are not available, the machine will notify the user and will prompt them to pay in other methods. Alarms that are sent to pagers, cell phones and e-mail include: • Alarm On • Low Power Shutdown • Shock Alarm • Bill Acceptor Jam +,. Bill Acceptor Unable to Stack • Bill Stacker Full • Coin jam • Battery Voltage Low • Printer Not Present • Printer Paper Low • Printer Lever Disengaged +, Printer Paper Out The alarms that are sent to the pay station for updating items such as system status, but do not necessarily generate an alarm to a pager, cell phone or e-mail include: • Coin Acceptor Jam • Coin Acceptor Jam Cleared • Coin Acceptor Not Present • Coin Acceptor Present • Coin Acceptor Reset • Bill Stacker Full Cleared _ -_ •- -Bill- Acceptor_ Unable -to_ Stack_____.._____. Bill Acceptor Unable to Stack Cleared • Bill Acceptor jam • Bill Acceptor Jam Cleared • Bill Acceptor Not Present • Bill Acceptor Present • Card Reader Not Present Card Reader Present • Printer Not Present • Printer Present • Printer Paper Out Printer Paper Out Cleared • Printer Paper Low • Printer Paper Low Cleared Pay Station Low Power Shutdown Off • Pay Station Low Power Shutdown On • Pay Station Voltage • Pay Station Door Opened • Pay Station Door Closed • Pay Station Shock On _. • Pay Station Upgrade Machines shall be able to send alarm not cations via wireless for all of the following reasons, within 30 seconds of each occurrence: 3. Cash box status Y _ EMS shows the number of coins, stored in the coin bag and bills stored in the bill stacker; however, no alarm is provided when the coin or bill PARTIALLY COMPLIANT levels reach a certain point. This feature is part of the product development roadmap and will be made available on a future release. If the coin acceptor is not working, an alarm will be sent to maintenance personnel and the screen options will automatically change so that parkers are not given coin payment as an option. 4. Alarms (Vibration/Tilt) Y N- 5. Attempted theft of Machine � Y N_ 6. Machine out of order Y. EMS has a number of alarms it can send out due to pay station problems, however, it is unable to send out an alarm should the PARTIALLY COMPLIANT controller box or modem fail. 7. Open door If Y Notification of doors being opened is provided using a visual notification on the EMS Web site. EMS will record when a door is open, PARTIALLY COMPLIANT _.. ...__but.it -wilt- not- pr-oactively_send_ out. an_EMS_alarm_in_this_situation. This____— _.__._ - ...____— _....___- _.__._.. __... feature is being considered for future development. 8. Paper supply low Y _ N 9. Low battery 4 Y N_ 10. Power failure Y - N i 11. Card reader out of order If the card reader is not working, parkers will not be given credit card payment as an option on the LCD screen. There is currently no alarm sent out for this kind of problem. This alarm is being considered for future software releases. Notification of the card reader not present is provided using a visual notification on the EMS Web site. 12. Coin chute jammed If the coin acceptor is not working, parkers will not be given coin payment as an option on the LCD screen. There is currently no alarm sent out for this kind of problem. This alarm is being considered for future software releases. Notification of a coin jam is provided using a visual notification on the EMS Web site. Y qf Y 13. Machines must have built -in diagnostics software that records and stamps date and time of all operations events (warnings, machine Y failures, resets, low battery, maintenance functions, etc.) for N reports to the. communications center. J. BILL ACCEPTOR 1. Machines shall accept any combination of the following denominations of currency: One, two, five, ten and twenty- dollar, as Y N _ Well as newly issued US Currency 2. The bill denomination acceptance shall be programmable. Y N 3. The bill acceptor will be capable of accepting new versions of U.S. bills through simple software updates. Y qr 4. It shall accept bills in any possible direction and be capable of recognizing counterfeit currency. Y Af N _ 5. Counterfeiting detections shall be updated as required at no cost to the City Y 6. Currency accepted by the meter shall be stored in a locked m tl�rsic I tacKer -tEs tis rstYt cues lbl�froiti the maintenance —Y_ section of the meter. 7. Machine will transmit to the server via wireless transmittal methods every time collection boxes are removed. The pay station transmits an Audit Report that is generated during a collection process. The pay station does not currently transmit notification that a collection box has been removed; however, this feature is being actively considered. N Z� 8. The bill acceptor shall be easily removed for servicing or Ak replacement. Y N _ i 9. it must also transmit all audit information via wireless, as well. ' - 90. The acceptor slot should have a plastic cover to prevent weather intrusion. Y N K. DEBIT /CREDIT CARD OPERATION 1. Respondents identify and itemize all supporting equipment to support in -house operation and maintenance of a creditlstored value card system. COMPLIANT • Credit cards are inserted into LUKE's credit card reader and removed by the parker so that no ingestion of the card takes place and access to the card is always in control of the user. This fact provides a higher level of comfort to parkers considering using their credit cards. • LUKE's credittsmart card reader is flush - mounted with no part of the reader protruding outside the cabinet. • LUKE's credit/smart card reader Is modular, unplugs easily, and can be replaced in less than two minutes. « For security purposes, the credit card reader reads Track I, 2, and 3 of all magnetic stripe cards in order to conform to the ISO 7810 and 7811 Magnetic Stripe Card Standards. s Credit card information at each LUKE pay station and on the BOSS software is stored with 2048 -bit RSA encryption; communicated with 128 -bit SSL encryption, and is operator configurable to have only the first two and last four numbers stored. For receipts, LUKE is configurable to display only the last four numbers of the credit card. « Credit card data is communicated by GSMlGPRS, 802.11 b/g or Ethernet communications in an encrypted format to a transaction service provider. • The service provider does a real -time check on the card, generates an authorization number, and communicates this information back to LUKE. The authorization information is then printed on the ticket. • The same credit card reader can support magnetic stripe and chip - based smart cards such as the POM Bull Scot 5 and Atmet smart .cards and the City Card smart card from Parcxmart. — -- Access- to_cr-edit.card-transaction_data tin- BLISS- antLEMS_is_password- protected. The user access rights and passwords can be established by a system administrator. • If the credit card reader is jammed, the pay station will continue to accept payment in coins. Respondents must provide a card reader system: 2. That reads and accepts approved magnetic strip credit cards with and without embedded Smart Card chips Y Please note, POM and Parcxmart are the two currently supported chip - based cards. Other cards are not supported at this time. 8. That accepts the City of Fort Lauderdale Resident Beach Card. Respondents is responsible to ensure system compatibility with current parking card system. K At this time, LUKE does not support the City's Resident Beach Card. DPT can provide an alternate card with the same functionality, but DPT believes it will be very difficult to Work with Parkeon to support the Parkeon card. Although technically the equipment can support it, it will require a lot of proprietary information from Parkeon. As DPT is a direct competitor to Parkeon, DPT feels it cannot commit to supporting the card as OFT has no control over Parkeon's assistance in this endeavor. LUKE has the ability to work with custom cards as an alternative to the City's Parking Services resident beach card, providing exactly the same functionality. LUKE can also work with generic ID custom cards where the card number Is included in the card's Track 2 data. With generic ID cards, parkers can get a parking receipt for a single pre - established rate. This enables parkers to get parking without paying cash at the machine. For smart cards, the pay station currently supports the Bull Scot 5 and Atmel smart cards by POM as well as the City Card smart card from Parcxmart. The POM card may be used at the pay station and purchase values are then deducted from it. The pay station can also be used as a smart card reload station for the POM smart cards. ' 4 . That accepts the Parcxmart Card it .N _ 5. Credit card transaction data shall be authorized, real -time and sent to a remote server for processing as per City of Fort Lauderdale Parking & Fleet Services established communications media. 6. If operating in Off -line mode, transactions may be considered based on software capabilities to set purchase limits. Y 4 N_ 7. Respondent shall also identify the ability to prepare and load lists of credit cards that the machine will not accept "Black lists" via, City Y of Fort Lauderdale Parking & Fleet Services established communications for use when the machine communications are off- line and the credit card transactions are being stored for later processing. Bad cards are rejected in real-time. If the communications system is down for some reason, transactions are stored locally and then automatically forwarded when communications resume. If communications are down for an extended period of time, they may be manually downloaded from each LUKE pay station and then manually imported into BOSS so that offline credit card processing can take place. Any bad cards identified at that time are tracked in EMS and may then be downloaded back onto the BOSS Data Key. These bad cards will then be updated onto each pay station during the next manual download of a transaction. At this stage, if the bad card is used again and the communications system is down for some reason, the card will be checked against the bad card list stored locally and then rejected. i 1 EMS also provides the ability to manually create a list of known bad cards • ' ' that cannot be used at the pay station. 8. Respondents must provide the number of cards that can ,be "black # of cards that can be listed ", and number of cards Machine can store in memory. `Blacklisted" — 15.004 # of cards that can be stored in memory — 15.000 L. CREDIT AND SMART CARD READER 1. If the card slot is jammed (inoperable), the machine should still accept coins /bills -forms of payment. Y N _ 2. Unit card readers shall be equipped with SAM's capable of accepting multiple smart card schemes, such as MasterCard and Visa. Y Current Visa and MasterCard products do not require using SAM technology. Chip -based Visa and MasterCard payments are not currently supported at the pay station. 3. These programs will include the concept of cooperative use of cards among pay stations, and single space meters in City of Fort Y Lauderdale. In the case where the meters accept either POM (Bull Scot 5 or Atmel- based) or Parcxmart cards. M. COIN ACCEPTOR 1. The coin acceptor shall be electronically operated and shall register no less than 98 % of valid coins. Y N_ . 2. Coin registration shall . be locally programmable by City of Fort Lauderdale Parking & Fleet Services personnel. Y N _ 3. As each. coin is inserted and passes through the coin acceptor, its value and time purchased is registered on the display. The machine Y shall then record the transaction and secure all coins in a locked coin compartment constructed of a rigid material and located in an area PARTIALLY COMPLIANT separate from the mechanical components of the meter. 4. While the coin bag and optional metal coin canister are in the maintenance areas, maintenance personnel are prohibited fro —accessing the collection devices through a dual lock mechanism. The coin bag, housed in the LUKE pedestal and optional coin canister, housed in the LUKE cabinet are secured by separate locks. The coin bag and coin canister are secured by a double locking mechanism that includes a key that is used to remove them from inside the pay station and separate keys to open them. Maintenance personnel without keys cannot remove the coin storage devices. Coin recognition shall include nickels, dimes, quarters, and dollar coins. Y N_ i i 5. Rejected coins, foreign coins, slugs shall be immediately returned via the coin return outlet. Y N i 6. There shall be a prompt means to clear bent coins and counterfeit material that may jam the coin acceptor. Y N _ 7. Coin acceptor must have an anti -pull back mechanical feature in coin a� chute. Y N _ `. 8. Machines shall contain: An will open for coin insertion, but not automatic coin shutter, which N for plastic, wood, cloth, and all non -metal objects. The coin slot shall have means to prevent insertion of foreign objects. DPT may supply an alternate non - shutter coin bezel, which can provide resistance to the threats identified. 9. The coin mechanism should be able to reject foreign coins and slugs. Y N� Machines shall be able to accept at least 4 different user defined coins through software parameter change only. Y N_ 10. Machines shall have a built -in feature that prevents coin and debit N card transactions used for testing purposes from registering in the total revenue register. LUKE does not currently have a built-in feature that prevents these payment methods being used for test purposes or prevents them from being recorded on the total revenue register. 11. All coins shall be accepted through a single slot. Y _ N_ 12. Removal, replacement, or repair of the coin slot should take less than two minutes. The coin slot must meet all ADA requirements. Y N 13. if the coin slot is jammed (inoperable), the machine should still accept bills, credit or smart card forms of payment. Y N N. PRINTER AND RECEIPT PAPER 1. Meters must utilize thermal or non - thermal printers (no ribbons) with limited moving parts and with immediate access for cleaning the Ab paper path. Y N 2. The printer shall be easily removed for servicing. Y N� 3. Printer intensity should be adjustable. N 4. The printer shall be non - proprietary and available at the City's discretion from an independent source. Y Although the printer is of non - proprietary nature, the City is discouraged from alternate sourcing it as it will void the warranty on the pay station. f 5. Respondents must provide specifications of receipt paper Y Available upon request. However, use of non -DPT supplied paper will void the printer warranty. 6. Receipt paper shall be a continuous single roll or stack of direct paper. Y i 7. Receipts shall print within ten seconds and shall have a high degree of quality and legibility. They must remain legible after remaining Y N _ Inside a vehicle in direct sunlight and heat for 24 hours. 8. Respondents state the approximate number of customer transactions per roll or stack of receipt paper. The printer currently has an average capacity of 2,200 receipts in Pay -and- Display operation and 2,900 receipts in Pay -by -Space operation before refilling. DPT is also testing larger paper rolls that could accommodate a higher number of tickets in the future. 9. Receipts shall be available with custom printing /graphics as designated by the City. Y v N_ 10. Receipts shall display "RESIDENT° along with the card number when the City of Fort Lauderdale Resident Beach Cards is used Y If DPT's version of resident card is used (see above for discussion). O. TRANSACTION STORAGE AND PROCESSING 1. All transactions shall be stored' in a password protected secure database file format with authorized user import/export capability. Y The database must be either SOL server or Oracle. PARTIALLY COMPLIANT Each LUKE pay station Service Menu, the BOSS software and EMS online Web portal have password protection that is set up and controlled by the City assigned Administrator. However, the database does not allow for user import/export capabi m'i' -'es. BOSS supports MYSQL. Transaction data can be accessed through EMS, Data can also be exported through CSV files. Transaction data can not be imported as per PCI regulations. 2. With a minimum of 128 encryption, respondents shall state any methods of encryption or other security measures taken to meet the minimum of 128 encryption. COMPLIANT All data stored on the pay station and software is encrypted with 2048 -bit RSA encryption. All data transferred between the pay station, EMS Server, and the processor's server is done using 128 -bit SSL. Additionally, any encryption schemes in place by the Internet Service Provider (via Wi -F!, CDMA, or GSMIGPRS technologies) further encrypt the data transmission. 3. Transactions shall be tracked and identified via sequentially numbered series. Y N 4. Transactions, diagnostic data and security access exceptions shall be stored in separate and protected memory areas in nonvolatile memory. This data shall not be manipulated With Y N system software. 5. System power loss shall not cause the loss of transaction history. Y N 5. Respondents shall state the average number of transactions capable of being held in memory before overrun occurs. Y Each pay station is capable of securely storing data for a minimum of 10,000 credit, debit, and smart card transactions. 7. Transaction history shall include Individual, hourly, daily and �® monthly transactional history reports. Y ® N _ 8. Provide the ability to automate the transfer of meter revenue data to an wdemal system. Create a CSV file of revenue data, summarized by meter #, collection date and currency type (coins, Y 7 N _ bills, credit card, smart card, pay -by- phone, etc,). 9. The system shall utilize a minimum of three transaction - processing modes, on- line, networked, and off -line. Y 10. All transactions reports with the Resident Beach Card shall include the card number. Y — Provided DPT's version of the card is used (please see discussions above). P. REAL -TIME CLOCK 1. The meters shall automatically adjust for daylight savings time according to Eas' stern Standard Tim's cf 2009. . N — — 2. The meters shall be equipped with a programmable time of day clock that is accurate to 30 seconds per month. Y N The clock shall operate continuously and shall also track the year, month, day, and day of the week. Y .. 4. The clock will remain operational during battery changes and N . power losses. Y i. Q. POWER MANAGEMENT 1. Respondents shall state the following: • Meters primarily run on solar power and solar power is used to charge the battery., • Meters run primarily on solar power and the battery is the backup power source. • The solar powered machine must have the capability to complete at least two hundred (200) transactions per day without requirement to recharge the battery, COMPLIANT LUKE is powered by 2 x 12V 35Ah seated gel -cell battery that can be trickle charged using a solar power panel. The length of time the battery remains operational is dependant on the number of daily transactions and direct sunlight provided in solar operations. In non -solar installations, LUKE will perform 100 transactions a day for six days on backup alone in a two -battery configuration. On- street daily transactions are typically lower, thereby enabling operations beyond one week. 2. Respondents shall state battery configuration (type, size, voltage, location and number), normal battery field life and expected transactions when running on battery only. The length of time the battery remains operational is dependent on the number of daily transactions and direct sunlight provided in solar operations. In non -solar installations, LUKE will perform 80 transactions a day for 14 days on backup alone in a two -battery configuration. On- street daily transactions are typically lower, thereby enabling operations beyond one week. TYPE: Sealed gel -cell battery SIZE: 178 mm x 198 mm x 130 mm VOLTAGE: 12V 35Ah LOCATION: Inside the LUKE pedestal Y NUMBER: In an AC configuration, LUKE requires one battery. In solar configuration, LUKE supports two batteries. R. REPORTS 1 Desktop reports shall be available to system managers by form fill queries or simple queries. Y N _ Z Thee reams so ware should provide report capartli yin all information gathered, Y _ N_ Report properties should be user definable. They should contain the following: 3 Cumulative totals of all cash and card transactions N _ Y 4. Type, date, time and type of all alarms 4f N _ Y 5. Date and time of all maintenance transactions Y_ N Maintenance logging is not currently available at the pay station, but plans are in place to release this capability in the future. 6. Maintenance activity by location number Y _ N ! Maintenance activities are not currently logged at the pay station, but are being considered for a future release. 7. Maintenance activity and operational status Y A report allows operators to see the operational status by pay station. The operational status of each pay station can also be viewed in EMS. Maintenance activities are not currently logged at the pay station, but are being considered for a future release. 8. Maintenance activity by type Y _ N Maintenance activities are not currently logged at the pay station, but are being considered for a future release. 9. Date and time of collection N_ Y _ 10. Machine identification Y N 11. Machine location 4 N _ Y _ 12. Sequential collection number N _ Y 13. Total amount of money in the collection N _ Y 14. Total card usage N _ 15. Total cash in bill container (real -time) N _ Y 16. Total cash in coin container (real -time) N _ Y _ 17. Revenue by location number N _ Y 18. Revenue by collection area N_ Y 19. Revenue by maintenance route N — Y 20. Total number of tickets issued N _ Y _ 21. Total number, value, and type (credit card and /or stored value N card) .of card transactions. Y 22. User log on history and activities N _ 23. Exception report for units not repaired Y Y __ N As• -part of- DRr" -s- product- roadmap,-a- feature -plan- has -been- made -to add extensive maintenance logging and reporting for pay station activities. Part of this plan includes an exception report for meters not repaired. Xflease- dateas- c urenty no place_for-place e addition of this feature. 24. Operational status by unit Y N_ 25. Daily collection report with location numbers and audit Y N 27. Exception report for Units not collected Y — N W „ 28 Provide the ability to automate the transfer of meter revenue data to an external system. Create a CSV file of revenue data, Y N summarized by meter #, collection date and currency type (coins, bills, credit card, smart card, pay by cell, etc.). S. COMMUNICATIONISYSTEM MANAGEMENT SOFTWARE IWIRELESSi 1. Respondents must describe; in detail, all of the equipment they propose 'to use and the security measures employed to protect data access and integrity. The LUKE pay station can provide remote communications capabilities through the following technologies: Direct Ethernet connection GSM /GPRS cellular • CDMA cellular 802.11 big wireless • MetroMesh WWI (for example, Tropos Networks or Strix Systems) If GSM /GPRS is selected. as the preferred network, the pay station may be updated at a later date with Wi -F! technology. The upgrade process involves the installation of a Wi -Fi modem, cabling, and bracket. Only software configuration changes are required as the standard software supports both GSM /GPRS and Wi -Fl. In reviewing alternative proposals, DPT would highly recommend the City ensures all vendors have proven field integrations with a broad range of network providers. DPT has installations that may be referenced to support the pay stations' ability to work with all of these network configurations. Credit card information at each LUKE pay station and on the BOSS software is stored with 2048 -bit RSA encryption and communicated with 128 -bit SSL encryption, and is operator - configurable to have only the first two and last four numbers stored. For receipts, LUKE is configurable to display only the last four numbers of the credit card. Additionally, any encryption schemes in place by the Internet Service Provider (via Wi -Fi, CDMA, or GSM /GPRS technologies) further encrypt the data transmission. DPT's products contain public and private keys, which protect and encrypt stored data. Secure password features have been enabled; complex passwords are now enforced. Cardholder data cannot be stored on a server connected to the Internet, that is, clients cannot host public Web servers or Web applications on the same networks. in detail, how their wireless two -way communication per multi -space meter to the City. Using LUKE's EMS remote management system, LUKE Will "push" information out through these remote connections rather than require operators to "pull" information by dialing up each pay station. As a result, each transaction is sent from LUKE as soon as it is completed, which means up- to- the - second reporting rather than historical data only. All of this information can be found through a password - protected Internet portal containing up -to -date status information on every pay station in the field. This means that City personnel with password access can obtain information about the status of their equipment from any Internet - enabled computer in the world. In addition, through the remote communications infrastructure, LUKE has the option to do real -time credit card processing with direct deposit into the City's bank accounts when LUKE's EMS remote management system is put in place. This capability would eliminate any credit card fraud and potential revenue losses. LUKE's transaction time for Internet credit card processing is approximately five seconds. With the remote communications option, the LUKE pay station also has the ability to send out a number of proactive alarms to pagers, mobile phones and e-mail The cost to the City will be $30 /pay station /month. 3. Respondents shall explain average time of repair and audit transactions, under normal operating conditions, for both wireless, two -way and hand held communication: For credit card transactions, if real -time credit card processing is enabled, credit cards will be processed as the transactions are occurring and will be deposited in the bank by the transaction processing company. All real -time transaction data will also be available online through EMS. 4. Wireless two -way communication must be operable in the City's garages Y 5. Machines shall be capable of wireless two -way communication to a remote communication center to transmit financial and activity Y N _,_, reports and.uhit status. 6. The clearinghouse system must conform to International Standards Organization (ISO) standards for authorization messages. Y N 7. Access to City of Fort Lauderdale Parking Services data shall be secured, at a miniinum, by password protection and shall include multi -level access control. Y 8. The software must supply reports for revenue, maintenance, and/or space usage. 4 Y,_. Information that must be transmitted includes, but is not limited to: 9. Cash box status (lower limit warning when coins reach a programmable amount and an upper limit warning when the Y Machine shuts down) PARTIALLY COMPLIANT EMS shows the number of coins stored in the coin bag and bills stored in the bill stacker; however, no alarm is provided when the coin or bill levels reach a certain point. This feature is part of the product development roadmap and may be made available in a future release. If the coin acceptor is not working, an alarm will be sent to maintenance personnel and the screen options Will automatically change so that parkers are not given coin payment as an option. 10. Alarms (attempted theft of Machines, Machine out of order, door open, out of paper, etc.) Y 11. Management data consisting of purchase of time (occupancy), time bought intervals (duration); type of transactions (coin and Y card with amounts paid) etc. PARTIALLY COMPLIANT DPT is in the process of developing a rate report in EMS that will allow EMS to receive and store rate name information from the pay station such as time bought intervals. The pay station does communicate information on occupancy, types of transactions, and expiry time. Machines shall 12. It shall record and store the number of valid coin, bill and card transactions and shall be accurate to 98% of actual deposits. Y N _ 13. Transmit data to remote communication center cash box status management data (occupancy, duration, etc.) Y 14. Make multiple attempts if reception of the transmission is not confirmed by the communications center Y N The communication center shall: 15. Make-multiple attempts if card payment does not clear Y N �. 16. Transmit expiredlinvalid card lists to units via two -way communication Y, N If the pay stations are online, an expired list is not necessary. 17 The software will facilitate the management of communications, rates, maintenance, collections and audit functions. Y 4 N _ 18. Group units for common messaging - assign Machines to predetermined groupings Y N _ - parades and other community events Y N T. SYSTEM MANAGEMENT SOFTWARE 1. State all Methods of Encryption and other software security features. COMPLIANT Il7i'ata s ed oi tha p�and-software-is- encrypted -with 20048- bit-RSA encryption. —AN -data transferred between the pay station, EMS Server, and the processor's server is done using 128 -bit SSL. Additionally, any encryption schemes in place by the Internet Service Provider (via Wi -Fl, CDMA, or GSM /GPRS technologies) further encrypt the data transmission. 2. All credit card reports, from the back office software, should balance to the.clearing house transaction reports daily Y N 3. Machines are fully programmable. Field programming is to be accomplished by City of Fort Lauderdale Parking Services Department staff, using any of the following for all parameter changes: Wireless two way transmission • Hand held, and laptop using Infrared, RF, or Bluetooth protocol A laptop or handheld device is not required to update the pay station. All pay stations connected to EMS are updated remotely using 2 way communications (wireless or wired) the through BOSS /EMS.software or by using a simple USB key (BOSS Data Key) with all configuration changes downloaded from the BOSS computer Y If Y PARTIALLY COMPLIANT 4. The System management software shall be configurable in a single- station and /or networked fashion. Y S. it should be intuitive, convenient, and easy to use. M 6. Data stored in the software package shall be designed to allow for Alit the easy import and export of all necessary data to fully integrate Y the system into other data base systems. 7. These and all features of the software must be password controlled with access levels assigned by City of Fort Lauderdale Y Parking Services designated System Administrator. The System Host./Desktop Management. Software should: 8. Allow user to select op #ions at the end of a rate period to include: allow /not allow purchase of time, exceeding the shift /rate maximum, allow /not allow purchase of time elapsed at the end of a rate /shift period, allow /not allow user to purchase time through a Y specified shift down time at no charge, allow /not allow purchase of time through a closed day at no charge. 9. Allow the user to select the rate for each individual day and have the ability to designate a day closed, or "free parking" day. Y 10. Allow user to configure a secondary daily rate structure to be activated by a specified day. Y 11. Allow time to be purchased at a minimum of 15- minute blocks or by the minute. Y — 12. Include at least 6 rate tables for editing. 13. Include a minimum of 3 shifts per rate table: Alf Y 14. Rate tables allow user to select from the following options; select the time of day that each individual shift will begin, set the Y maximum amount of money that will be accepted in a given shift, set the expire time of a given shift, allow the purchase of multiple days, allow multiple day purchases to be .either 24 hours from purchase date or 24 hours from expired time of a shift, allow for a period of time during a shift that the system will shut down, able to set a per minute rate, able to select the number of 15 minute N_ N _ N _ N� 6 blocks per hour and the rate to be charged for the 15 minute blocks, and is able to automatically print a receipt. The rate table must be capable of being adjusted remotely using the back office software. 15. Allow rates to be edited by the hour. Y N_ 16. Allow a minimum time purchase to beset: Y N__ 17. Configure length of time the audible alarm will sound. Y N The pay station audible alarm is precontigured to sound for 30 seconds and cannot be configured otherwise. If this feature is deemed a necessary requirement by the City, DPT will consider adding it to its product development roadmap for availability in future software releases. 18. Set the start of a day. Y _ N� 19. Allows for an option to print/not print receipts. Y N_ 20. Set a maximum number of tickets to be sold in a day. Y _ N 21. Set an amount that no bills above that amount will be accepted. Y N_ 22. Set the maximum amount of money that will be accepted. Y N.. 23. Select what to do during a printer error. Y _ N 24. Set/modify credit card parameters to include: Enable /not enable credit cards, accept/not accept American Express, MasterCard Y N and Visa, accept/not accept a credit card when off-line, set minimum /maximum credit amounts and set a default amount. 25. Accommodate a minimum of 50 spaces per machine. Y N� 26. Vary rates by stall range. � Y N_ 27. Set an.ezpiration window to show expired /going to expire stalls, on enforcement reports: Y Upon the enforcement officer prompting the pay station, LUKE will PARTIALLY COMPLIANT print a report showing either valid or expired spaces for any range of spaces that is requested regardless of the payment method. It will show all the spaces currently expired or going to expire; however, the City will not be able to enter a time expiration window. 28. Set an enforcement access code. Y N_ 29. Set an inactivity time -out for the backlight/overhead light. Y 4 N- The- system - communications snf ware 42. Be PCI compliant for transmission of Credit Card data and password protected. Y . All processes used by DPT equipment to authorize credit card data Are designed to follow the latest practices as specified by the PO Data Security Standard. Both equipment and company services have been audited by a third -party to ensure these practices have been met. DPT first received official compliance as a Level I Service Provider in April 2007 after completing an audit by a qualified security assessor (QSA). DPT completed its third annual audit in May 2009. DPT's products received official validation under PCI's Payment Application Data Security Standard (PA -DSS) in December 2007 and its latest major i 30. Modify the printed receipts. Y N� 31. Set an "out of service" phone number. Y N � 32. Preset charge for special rates, which can be remotely updated by using the back office sofwara. Y N _ 33. Does not allow for user manipulation of audit historical data without an audit trail of manipulation. Y N _ 34. All remote programming must be allowed using standard communication protocol. Y N 35. Machines must have built -in diagnostic software that records 7 dates and "time stamps" all operations events (unit failures, Y N u resets, low battery, etc) for reports to the command center. 36. Upon cycling through the diagnostic mode, Machines shall be awo able to update the display status; display appropriate messages, Y N _ and send diagnostic reports to the communication center. 37. Self- diagnostic mode should be interrupted if a higher priority task is queued (a customer at the unit paying for parking has the Y highest priority). Self- diagnostic results can optionally be sent to the communication center. 38. The system will report the status of each machine to a central server indicating status and alarm conditions (maintenance needs and out -of =order conditions). The communications system shall also provide real -time notification of collections, maintenance, alarms, revenues, and Individual patron transactions to the City of Fort Lauderdale Parking Services. Pay station alarms for 'collections are currently not available, but reports may be viewed online in real -time to determine how many Y coins and bills reside in the pay station. Plans are in place to release alarm notification on collections in the future PARTIALLY COMPLIANT 39,. City of Fort Lauderdale Parking Services shall be able to modify rates and hours of operation via the communication tion software and Y N _ upload this new configuration to individual meters or any combination of networked meters. The- system - communications snf ware 42. Be PCI compliant for transmission of Credit Card data and password protected. Y . All processes used by DPT equipment to authorize credit card data Are designed to follow the latest practices as specified by the PO Data Security Standard. Both equipment and company services have been audited by a third -party to ensure these practices have been met. DPT first received official compliance as a Level I Service Provider in April 2007 after completing an audit by a qualified security assessor (QSA). DPT completed its third annual audit in May 2009. DPT's products received official validation under PCI's Payment Application Data Security Standard (PA -DSS) in December 2007 and its latest major There is no automatic notification of cash box removal. This notification is tracked by the time and date of an online audit report that is manually printed at the pay station during a coin collection. 50. Maintain a log of all transactional events. The log information includes: lndivldual purchases; receipt numbers generated, power Y N _ outages, system restarts. 51. Communications software is able to receive processor Alf configuration tables. Y N _ 52. Communications software is able to set and send configuration tables and diagnostic levels. Y 53. Communications software is. able to send a bad credit card file to update credit cards that are to be rejected. NIA %, 55. Communications software is able to add time to a selected stall. Can not be done through EMS/BOSS software, but can be performed by the parking public using any pay station or through Y N optional pay -by -phone functionality 56. Communications software is able to check the status of a selected. stall. Y N — 57. Communications software is able to view network status and N indicate which terminals are currently on -line or off -line, Y _ software release was validated in May 2009. Confirmation of DPT's status may be found by reviewing the lists of Compliant Service ' Providers and Validated Payment Applications on Visa's Web site at hup: / /www.visa.comkis , 43. Communications software includes the following options, dial Alf modem, hang -up modem, and wait for call, receive /send audit Y N commands and lot functions. - 44. Accesses to vital communications areas are password protected.. Y N_ 45. All system: phone numbers are held !no phone directory for ease of accessing phone numbers. Y 46. Has the ability to hang up the modem via the communications software. Y N 47. Able to set software to a wait incoming calls from a remote site. 48. Able to process all transactions, and backup, exception log, diagnostics. Y N 49. Records security information to include: - Door open /door closed, "Cash container in ", "cash container out ". Date, time and machine Y number is recorded with each entry. PARTIALLY COMPLIANT There is no automatic notification of cash box removal. This notification is tracked by the time and date of an online audit report that is manually printed at the pay station during a coin collection. 50. Maintain a log of all transactional events. The log information includes: lndivldual purchases; receipt numbers generated, power Y N _ outages, system restarts. 51. Communications software is able to receive processor Alf configuration tables. Y N _ 52. Communications software is able to set and send configuration tables and diagnostic levels. Y 53. Communications software is. able to send a bad credit card file to update credit cards that are to be rejected. NIA %, 55. Communications software is able to add time to a selected stall. Can not be done through EMS/BOSS software, but can be performed by the parking public using any pay station or through Y N optional pay -by -phone functionality 56. Communications software is able to check the status of a selected. stall. Y N — 57. Communications software is able to view network status and N indicate which terminals are currently on -line or off -line, Y _ 58. Communications software is able to remotely monitor the if following areas, status, cash box, audit, power, and version. Y N _ 59. Communications software is able to view the current audit totals and current grand totals to include: cash, credit, cash card and Y N — overpayment.. 60. Communications software is able to view the current status of the , following items: Y a. Bill Acceptor " disabled ", "jammed'Y "not jammed" b. Bill Stacker: "full " / "not full" c. Coin Acceptor: "enabled "P'disabled" and "jammed "Priot jammed" d. Card Reader: "present"/: "not present' e. Cash Container: "installed "1"not installed" f. Door: "open "/"closed" (maintenance and Collection) g. Lock: "open "!"closed" " (maintenance and Collection) h. Power status I. Alarms 61. Communications software is able to alert users to alarms via Air email; and back office software. Y N U. PRICE LIST /COMPONENTS 1. Respondents shall provide to the:City of Port Lauderdale Parking Services a schedule of individual component pricing, including a pricing discount on all maintenance and repair materials, parts and supplies, and a residual value on modular components returned for repair or remanufacture. This pricing is for all additional parts and components for future repairs, etc.– not components required for initial product, offered, and is to be submitted for informational purposes on – will not be factored into award criteria cost considerations. Please see pricing sheet in Appendix G. 2. Respondents shall supply pricing for the purchase a single meter to include all parts Y N — Respondents shall provide availability and pacing for additional parts and components 3 years after the .end of the warranty Y N _ period. 3. Machines shall have internal components designed as interchangeable modular parts. Y N _ 4. Respondents shall explain what tools, if any, are needed to replace modular components. All internal devices are modular and are constructed to provide easy either by hand or with a few tools. The only tools utilized to servicing remove components are a Philips #2 screwdriver, flat -head #3 screwdriver and a nut driver #8. 5. All replacement components shall be readily available from a local istributor. In the event that the local distributor is temporarily out Y of any component; additional components shall be available within twenty -four (24) hours. DPT maintains an inventory of spare parts for units covered under our direct warranty coverage. As stated in our warranty contract, these parts are delivered from our head office within 48 business hours of receiving notification of the need. if OPT works with a local distributor in the area, these distributors are required to maintain their own inventory of spare parts to support installation base in the area. Delivery times for distributors vary depending on their capabilities and the location of the clients they serve. 6. a. Estimate costs to design, install, support and maintain a wireless infrastructure, if appropriate. _® The wireless infrastructure will be supplied by either T- Mobile or Y ` N _ Verizon. b. Identify who will provide local support of the wireless infrastructure. What is the longest time to recover from network or hardware damage due to severe weather? The wireless provider and the local distributor will provide the support for the wireless network. V. MAINTENANCE 1. Machines shall be constructed so that individual components can be easily removed and sub - assemblies be changed without major Y N dismantling. 2. Respondent shall provide training on the procedures of changing and replacing of sub - assemblies. Y N 3. Describe procedures of changing and replacing of sub - assemblies. Training that your company will provide at no additional charge: All internal devices are modular and are constructed to provide easy servicing. The only tools utilized to remove components are a Philips #2 screwdriver, Flat Head #3 screwdriver, and a nut driver #8. OPT will provide training on the LUKE pay station and all OPT products. The maintenance people who should attend are listed below. Hardware review – attended by all maintenance personnel. • Keys and locks • Keypad — Coin- accepto • Powering i Remote connectivity • Printer • Entering the Service Menu • Reports at the station • BOSS Data Key • Operations Y Loading new rates • Obtaining transaction data Maintenance . • Changing paper • Cleaning printer Collections review— attended by all collections personnel: • Collecting money • Entering service mode Audit report generation Enforcement review — attended by all enforcement personnel: • Entering service mode • Generating and reviewing Pay -by -Space reports 4. provide electronic copies of recommended maintenance procedures and supplies Y N 5. Respondent shall provide full training of software application and usage to City of Fort Lauderdale Parking Services maintenance Y N _ staff. 6. Modules shall be replaced with minimum use of tools, Y N 7. Describe software application and usage training that your company will provide at no additional charge: DPT will provide software training to be attended by any pay station administrators responsible for creating pay station configurations and rates as well as processing credit card payments and generating accounting reports: BOSS and EMS Software Overview Software installation: • Installing software Backing up data Software overview and configuration setup: • Review BOSS menu structure e Setup of user permissions • Setup of global settings • Create basic lot setting • LCD screen messages • Header and footer messages • Pay- and - Display, Pay -by -Space • Payment options • Machine setup Rate tables: • Rate table configurations • Hourly rate • Daily rate • Add time functionality Accounting on reporting, • Reporting • Transaction reports EMS: • Accessing the application I • Setting up users and notifications .. • Reviewing EMS features 8. City personnel will perform all routine and daily maintenance on Qf these machines. All product pricing will be based on that Y 7 N requirement. W. DELIVERY AND INSTALLATION 1. Packaging and shipment shall be the responsibility of the manufacturer. Y N Proposals shall include freight and be FOB destination. In the event that the delivery and /or installation of units are not completed according to 00 of Fort Lauderdale Parking Services spec cations – and agreed upon schedule, City of Fort Lauderdale Parking Services will impose liquidated damages in the amount of Five Hundred dollars ($500) per unit per day. These charges are intended to act as an Incentive for the Contractor to perform in full compliance with the specifications. Acknowledgment and agreement is given by both parties that the amount herein above set is not intended to be, nor shall be deemed to be, in the nature of a penalty. 2 Delivery shall be made to a designated address, as designated the City within sixty (60) calendar days following execution of the Y N contract. The delivery dates for the three phases of installation may not be simultaneous. 3. The successful Respondent shall complete installation within fifteen (15) days following delivery of the units or as specified by Y N the City of Fort Lauderdale Parking Services, 4. Respondents shall include a description of any pre - installation and/or installation work to be completed by City of Fort Lauderdale Parking Services. Pads for the pay stations will need to be poured by the City. OPT can have the pads poured for an additional charge of $400 /pad. X SYSTEM IMPLEMENTATION 1. The system shall include all hardware and software required for communicating with, programming or monitoring any of the Y N supplied units. It is the Respondent's responsibility to incorporate all of the above and to establish the communications between the units and the communications center. 2. The wireless two -way communication. system may be provided directly by the vendor or in partnership with a wireless system vendor. Respondents shall explain how the entire system Will a ep oy —f ed an who Is responsible for maintaining the various components. The LUKE pay station can be enabled with real -time two -way communications using a number of different wired.and wireless technologies— direct Ethernet connection, GSM /GPRS, COMA, 802.11 b/g wireless, and MetroMesh WI-Fi (for example, Tropos Networks or Strnc Systems). If GSM /GPRS is selected as the preferred network, the pay station may be updated at a later date with Wi -Fi technology. The upgrade process involves the installation of a Wi -Fi modem, cabling, and bracket. Only software configuration.changes are required as the standard software supports both GSM(GPRS and Wi -Fi. The wireless provider (commercially available such as T- Mobile) will be responsible for providing maintenance of the wireless network Y. TRAINING The successful Respondent shall provide, at no additional charge, a minimum of eighty (80) hours of training at 'a designated City of Fort Lauderdale Parking Services facility for each City employee to develop expertise In the maintenance and repair of their product, including, but not limited to: • , 1. installation . 2. Maintenance 3. Troubleshooting repairs. 4. operations - programming, inventory 5. Collections '1 Y 2. Respondents shall provide a thorough outline of the training content and provide a training schedule for both software and hardware. The schedule shall include periodic refresher training (continuing education) including, but not limited to, emphasis on particular areas of the City of Fort Lauderdale Parking & Fleet Services' choice and upgrades of software and /or hardware. All operating manuals that support installation, maintenance and user information complete with wiring diagrams and specifications shall be in English. This must be provided at no additional charge. The specific training schedule will be determined by the number of people and functional areas involved in the overall management of the parking operations. The general outline of the training activities includes: installation • Finalize pay station site selection and Pay -by -Space numbering sequence • Test wireless or cellular coverage at site locations • Rate table decisions — important to determine before signage'completed • Signage preparation • Finalize communications methods and costs Obtain quotes on AC power installation and book dates o Credit card merchant account processor setup e Pay -by -Space numbers painted on all spots — every space must have a unique number when considering all lots under use Documenting employee procedures for operating • Cellular account set up • Site preparation for installation — concrete pads, conduit • Pay stations on -site • Pay stations installed • All appropriate signage is installed subject to Council- approved communications plan. Signage covered until go live Training will be attended by any pay station administrators responsible for creating pay station configurations and rates as well as processing credit card payments and generating accounting reports. Software Installation: • Installing software • Backing up.data Software overview and configuration setup: Review BOSS menu structure • Setup of user permissions • Setup of global settings • Create basic lot setting • LCD screen messages • Header and footer messages Pay- and - Display, Pay -by -Space • Payment options • Machine setup Rate tables: Rate.table configurations • Fixed rate Hourly rate - it Daily rate • Add time functionality Accounting on reporting. • Reporting • Transaction reports EMS: e Accessing the application t Setting up users and notifications • Reviewing EMS features t-UKI: Hardware Overview The people who should attend are listed below: Hardware review — attended by all maintenance personnel: • Keys and locks • Keypad • Coin acceptor • Powering • Remote connectivity Printer Entering the Service Menu • Reports at the station BOSS Data Key, • Operations • Loading new rates • Obtaining transaction data Maintenance • Changing paper • Cleaning printer Collections review — attended by off collections personnel: Collecting money • Entering service mode • Audit report generation Enforcement review — .attended by all enforcement personnel: • Entering service mode • Generating and reviewing Pay -by -Space reports Any items that require further review are handled during this time period. A detailed schedule for administering the training program and ongoing refresher training will be determined in consultation with the City and may result in additional costs. DPT provides regular product, manual updates and online Webinars to educate clients on the features contained in new releases. In many cases, these free Webinars and manual updates provide clients with additional training required. However, in situations where staff changes are necessitated, additional training can be arranged. Z. WARRANTY 1. Respondents must guarantee, for a period of two (2) years from Alf the date of installation, to repair andfor replace any, part or Y modular component determined to be defective in material or i workmanship under normal use and service at no additional cost to the City of Fort Lauderdale Parking and Fleet Services. Respondent shall also be solely responsible for the cost of shipping and return shipping of warranty parts during the two (2) year warranty period. Respondents shall also provide the City of Fort Lauderdale Parking and Fleet Services free of charge with any new software releases for a period of two (2) years. 2. The local distributor shall maintain an adequate supply of replacement components (e.g. cutters, card readers, etc) on site Y at the City of Fort Lauderdale Parking Services meter shop. Payment and . warranty provisions for replacement components shall apply from the dat e of installation of the module. 3. The warranty period for all installed meters in each phase of purchase will begin on the last date after the last meter has been Y N _ accepted by the City via written acceptance. 4. The City of Fort Lauderdale Parking and Fleet Services shall have the option of extending the warranty period within 90 days before Y N the end of the existing warranty period. The Respondent will provide quote for the extended warranty will 5. The Respondent will provide quote for the extended warranty detailing the cost per meter, period of coverage and what will be Y N _ covered under the warranty AA. VARIANCES TO TECHNICAL SPECIFICATIONS LISTED ABOVE Items not included in your proposal — Discuss I explain any requirements of the RFP that are not included in your proposal. — All items that you indicated 'N are to be explained here (To be indexed and submitted in the order listed) C. CUSTOMER OPERATION #3: Explain the capability of the pay station to accept a "PIN" number when using a "Debit" or "Credit" card, and if there is an additional configuration cost for this option, what that cost would be. Checking account debit cards accepted will be only non -PIN -based cards issued by Visa that do not provide credit capability. At this time, introduction of PIN based cards is cost - prohibited. F. REVENUE COLLECTION CANISTERS #11: The removal of the bill stacker shall trigger the recording of an audit report specific to the bill collection. Audit rep: orts are manually generated at the pay station when cash is collected. These reports are then autornaticaaly communicated to EMS for ongoing online access. J. BILL ACCEPTOR 97: {Machine will transmit to the server via wireless transmittal methods every time collection boxes are removed. The pay station transmits an Audit Report that is generated during a collection process. The pay station does not currently transmit notification that a collection box has been removed; however, this feature is being actively considered. K. DERIT /CREDIT CARD OPERATION #3: That accepts the City of Fort Lauderdale Resident Beach Card. Respondents is responsible to ensure system compatibility with current parking card system. I At this time, LUKE does not support the City's Resident Beach Card. DPT can provide an alternate card with the same functionality, but DPT believes it will be very difficult to work with Parkeon to support the Parkeon card. Although technically the equipment can support it it will require a lot of proprietary information from Parkeon. As DPT is a direct competitor to Parkeon, DPT feels it cannot commit to supporting the card as DPT has no control over Parkeon's assistance in this endeavor. LUKE has the ability to work with custom cards as an alternative to the City's Parking Services resident beach card, providing exactly the same functionality. LUKE can also work with generic ID custom cards where the card number is included in the card's Track 2 data. With generic ID cards, parkers can get a parking receipt for a single pre - established rate. This enables parkers to get parking Without paying cash at the machine. For smart cards, the pay station currently supports the Bull Scot 5 and Atmel smart cards by POM as well as the City Card smart card from Parcxmart. The POM card may be used at the pay station and purchase values are then deducted from it The pay station can also be used as a smart card reload station for the POM smart cards. M: COIN ACCEPTOR #8: An automatic coin shutter, which will open for coin insertion, but not for plastic, wood, cloth, and all non -metal objects. The coin slot shall have means to prevent insertion of foreign objects. DPT may supply an alternate non - shutter coin bezel, which can provide resistance to the threats identified. #10: Machines shall have a built -in feature that prevents coin and debit card transactions used for testing purposes from registering in the total revenue register. LUKE does not currently have a built -in feature that prevents these payment methods being used for test purposes or prevents them from being recorded on the total revenue register. N: PRINTER AND RECEIPT PAPER #3: Printer intensity should be adjustable. Print intensity is not currently adjustable. R: REPORTS #S: Date and time of all maintenance transactions. Maintenance logging Is not currently available at the pay station, but plans are in place to release this capability in the future. #6: Maintenance activity by location number A report allows operators to see the operational status by pay station. The operational status of each pay station can also be viewed in EMS. Maintenance activities are not currently logged at the pay station, but are being considered for a future release. #8: Maintenance activity iiy type Maintenance activities are not currently logged at the pay station, but are being considered for a future release. #23: Exception report for units not repaired As part of DPT's product roadmap, a feature plan has been made to add extensive maintenance logging and reporting for pay station activities. Part of this plan includes an exception report for meters not repaired. A release date is currently not in place for the addition of this feature. #27: Exception report for units not collected. DPT pay stations cannot print exception reports for units not collected. S. COMMUNICATION /SYSTEM MANAGEMENT SOFTWARE (WIRELESS) # 16: Transmit expiredlinvalid card lists to units via two -way communication If the pay stations are online, an expired list is not necessary. I T: SYSTEM MANAGEMENT SOFTWARE #17:. Configure length of time the audible alarm will sound;. The pay station audible alarm is preconfigured to sound for 30 seconds and cannot be configured otherwise. If this feature is deemed a necessary requirement by the City, DPT will consider adding it to its product development roadmap for availability in future software releases. #20: Set a maximum number of tickets to be sold in a day. DPT pay stations cannot set the maximum number of tickets to be sold in a day. #23: Select what to do during a printer error. While the pay station will display a printer error, it will not specify what to do in such a case. #31: Set an "out of service" phone number. LUKE will not display an "Out of Service" message or phone number. If a pay station is out of service on the block where the motorist is parked, the motorist could pay for parking at another machine nearby. #55: Communications software is able to add time to a selected stall. BOSS and EMS cannot add time to a stall. Other Standards Used - List in detail, any additional standards and/or practices that you consider worthy of consideration by the Evaluation Committee in evaluating your proposal: Indicated any additional features that your product has that may no be indicated above, or any additional enhancements to requirements we may have listed above (To be indexed and submitted in the order listed) COMPLIANT DPT is the best qualified vendor to provide the City with multi -space pay stations for its requirements due to DPT's successful track record for developing high quality and innovative parking products that service clients well today and into the future. DPT has amassed 12 years experience in the design, manufacture, and distribution of highly advanced multi -space : parking pay stations and software management solutions. DPT products are widely used throughout North America by numerous cities, universities, parks and recreation facilities, transportation facilities, and private parking operators. Many vendors claim to support the technologies and standards outlined within the City of Fort Lauderdale RFP, but DPT is one of the few manufacturers that have proven success With all of the technologies the City is irnerested in supporting either now or in the future. Specific examples include:. • Wi -Fl support — Installations successfully operating in Houston, TX, Redwood City, CA, Brookline, MA, and the University of California, Santa Barbara. • Ethernet support — Numerous client installations where direct Ethernet support has been deployed. References PC- Ircom.pliance -Ail processes: used by DPT equipment to authorrze creait cars aam are aesigneu m_ic ynjent Applications on Visa's We_b se at h com /cisb Please see. iA penduc:l PCI hate Per fo: ' dd:ional mfsirmauon� • Pay -by -Phone integration — DPT has extensive experience in integrating its technology with third -party cell phone payment technologies. DPT pay stations are currently in operation with Verrus systems. Transaction data is received from the Verrus system and this information is then provided in real -time for enforcement, transaction, and revenue reporting. Third-party hardware and software integration — DPT's Web Services has enabled clients to integrate EMS data with both their handheld enforcement devices and Banner accounting system. Enforcement manufacturers such as Complus Data Innovations, Duncan Solutions, ParkTrak, and T2 Systems have already developed integrations with DPT EMS data on their handheld devices. • Platform for the future — LUKE is built on the Windows C£ operating system that enables the product to take advantage of industry standard technologies that can provide new features in the future such as multi- screen advertising that may provide new benefits to the City. Most alternative suppliers have built their products on proprietary platforms that limit the ability to take advantage of new technologies that may emerge in the market. , DPT also knows that the key to any new multi -space parking meter project is a successful implementation. Implementation includes pre - installation planning, meter placement, community public relations, signage, rate structures that work for the public, and ongoing monitoring. END OF SECTION Request for Proposal for Multi -Space Parking Meters Appendix A — LUKE Brochure Digital Payment Technologies — Response to the City of Fort Lauderdale 31