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15South Miami All- AmedcaCRY CITY OF SOUTH MIAMI 1 INTER - OFFICE MEMORADUM 2001 To: Honorable Mayor, Vice Mayor & City Commission Via: Roger M. Carlton, Acting City Manager4 ' " From: Robert F. Richardson II, Chief of Police _. Date: January 26, 2010 Agenda Item No: 14 RE: Purchasing Police Digital Voice Logging System — Mirra IV Resolution: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF SOUTH MIAMI, FLORIDA, AUTHORIZING THE CITY MANAGER TO DISBURSE $3,516.00 TO WORD SYSTEMS, INC., A SOLE SOURCE VENDOR, FOR THE PURCHASE OF A MIRRA IV DIGITAL VOICE LOGGING SYSTEM HARDWARE /SOFTWARE FROM ACCOUNT NUMBER 1910 -521 -3450; AND AUTHORIZING THE CITY MANAGER TO DISBURSE $3,516.00 ANNUALLY FOR THE REMAINING FOUR YEARS TO KINETIC LEASING IN COMPLIANCE WITH THE LEASE; AND FURTHER AUTHORIZING THE CITY MANAGER TO EXECUTE SUCH DOCUMENTS NECESSARY TO INITIATE AND FULFILL THE CONTRACT PROVIDING FOR AN EFFECTIVE DATE. Request: The Police Department is requesting (a) to purchase a Mirra IV Digital Voice Logging System Hardware /Software Bundle from Word Systems Inc, which includes all materials, installation, labor and training for the upgrade of our current system in a total amount not to exceed $3,516.00 annually for the next five years which is inclusive of a five year warranty coverage of the said system and (b) the selection of Kinetic Leasing as the leasing agent for the acquisition, and Word Systems, Inc for the installation and training of the system. Reason/Need: The Police Department is in need of this upgrade in order to maintain the recordings of established telephone and police radio transmission voice recordings as mandated by the State of Florida. In addition, our current outdated system no longer provides the same network security that is required to maintain the integrity of the said system and will no longer be serviceable by any company after March 1, 2010, as parts are becoming obsolete. The upgrade of this system will ensure the system performs optimally for less than the cost of previous year's annual service contracts. Cost: $3,516.00 — The current balance in this account is $14,023.00 ($10,507.00 after this expenditure). Backup Documentation: Draft Resolution, Quote from Word System Inc. Sole Source Vendor Documentation Dictaphone Freedom (current system) End of Support Date Documentation ON RESOLUTION NO:. A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF SOUTH MIAMI, FLORIDA, AUTHORIZING THE CITY MANAGER TO DISBURSE $3,516.00 TO WORD SYSTEMS, INC., A SOLE SOURCE VENDOR, FOR THE PURCHASE OF A MIRRA IV DIGITAL VOICE LOGGING SYSTEM HARDWARE /SOFTWARE FROM ACCOUNT NUMBER 1910 -521 -3450; AND AUTHORIZING THE CITY MANAGER TO DISBURSE $3,516.00 ANNUALLY FOR THE REMAINING FOUR YEARS TO KINETIC LEASING IN COMPLIANCE WITH THE LEASE; AND FURTHER AUTHORIZING THE CITY MANAGER TO EXECUTE SUCH DOCUMENTS NECESSARY TO INITIATE AND FULFILL THE CONTRACT PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, the South Miami Police Department has established telephone and police radio transmission voice recordings as mandated by the State of Florida; and WHEREAS, the existing system in place is outdated and will no longer be available for support service on March 1, 2010; and WHEREAS, the existing system is not properly working to provide the same network security required, as in the past; and WHEREAS, the upgrade of this system will ensure the system performs optimally for less than the cost of previous years' annual service contracts, NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF SOUTH MIAMI, FLORIDA: Section 1 That the City Manager be, and hereby is authorized to disburse the amount not to exceed $3,516.00 to Word Systems, Inc. for the Budget Year 2009/2010 for the lease /purchase of the above mentioned equipment needed for a complete installation from account # 001 - 1910 -521 -3450 titled Contractual Services, with a current balance of $14,023.00 Section 2 That the City Manager be, and hereby is authorized to disburse yearly payments to Kinetic Leasing for the next folio Year 2010/2011: Year 2011/2012: Year 2012/2013: Year 2013 /2014: PASSED AND ADOPTED this ATTEST: CITY CLERK wing four years: $3,516.00 $3,516.00 $3,516.00 $3,516.00 _ day of 2010. READ AND APPROVED AS TO FORM: CITY ATTORNEY APPROVED: Mayor Commission Vote: Mayor Felin: Vice Mayor Beasley: Commissioner Newman: Commissioner Palmer: Commissioner Sellars: NICE WE x WORD SYSTEMS, WC. Indianapolis = Chicago . Springfield . Madlson • Tampa ✓"�,9 �c 1, )f� � 'lyt { Digital Logging System 7 PREPARED F OR: City South Miami L PREPARED BY: Mike Barrette 727 - 773.7908 _.._ DATE: MaV20. 2009 na uwm c,wnwa re aunme TOr , -:1. ... .. , , ;;,,, , ,,,,, .. 1 Mina IV Mainframe Logging System Bundle RA- MRIVBOX $4,800 $4,800 50,000 channebhour hard disk 1 Relay Rack Shelf 20" Deep, 150lb Capacity, Solid 2USHLO20FULL203 Concurrent License for Mirra Application Suite DVD disk drive cleaning kit RA- MRA12C 0 NICE Administrator license FTR- WSI -PKUSB NTP Time Sync INSTALLATION AND TRAINING On/off hook detection Dictaphone Trade In Credit TRADE-11,4 1 DTMF Detection (analog only) PLUS -4 -GMA 0 One Year of Additional Maintenance Coverage Beep tone insertion (analog only) Caller ID (analog interface) 1 Up to 24 channels of single interface support RA- MRIVSNGUP24 $0 $0 1 Up to 24 - 2 wire analog channels or 12 4 -wire channels support RA- MRIVANA $0 - Additional Hardwares Software $0 2 4 Channels IV Software License RA- MRIVSOFT04 $1,200 $2,400 Single DVD Drive - 244DHours Total RA- MRIVDVD1 $300 $0 1 ANIIALI support e,.. ....... ......_�, -__:__ _�__�__�. __ .....— . ... RA- MRIVANIALI $1.000 $1,000 Fit $210 $150 $45 $4,492 $ $1,736 $1,500 $1 4,492 $0 Order Total:., c.�n,. , erms'ann l.OrlemOns: - A TERMS:50% due upon order / 50% due upon receipt B DELIVERY.• Please allow estimated 30 -60 days from date of written purchase order (or date of first payment when applicable) for deliveryLUOTA Responsible for providing Networked Client Access PC,. see Exhibit C. does not include State and Local taxes. Customer to provide Tax exempt certificate or tares will be added to the invoice. responsibilities See Eddbit A. Y INFORMATION: System fully warranted for 12- Months, parts and labor See Exhibit S. N IS VALto FOR 90 DAYS e purchase orders to Word Systems, 9225 Harrison Park Court Indianapolis, IN 46216. FAX - 317.544 -2192 Accessones.ana 5uppnes - • : , , ;;,,, , ,,,,, 5 Dual Side 9.4 DVD archive disks R7-GRA98 1 Centronics 50 Pins, Male to Male - 5m long RA -CA20 1 Relay Rack Shelf 20" Deep, 150lb Capacity, Solid 2USHLO20FULL203 0 DVD disk drive cleaning kit RA- MRA12C 0 Foot Pedal USB, Headset, with player software FTR- WSI -PKUSB Sub -Total . -.... INSTALLATION AND TRAINING Dictaphone Trade In Credit TRADE-11,4 1 Pre -Paid Four Year Extended Warranty Coverage = Total of Five years warranty PLUS -4 -GMA 0 One Year of Additional Maintenance Coverage Fit $210 $150 $45 $4,492 $ $1,736 $1,500 $1 4,492 $0 Order Total:., c.�n,. , erms'ann l.OrlemOns: - A TERMS:50% due upon order / 50% due upon receipt B DELIVERY.• Please allow estimated 30 -60 days from date of written purchase order (or date of first payment when applicable) for deliveryLUOTA Responsible for providing Networked Client Access PC,. see Exhibit C. does not include State and Local taxes. Customer to provide Tax exempt certificate or tares will be added to the invoice. responsibilities See Eddbit A. Y INFORMATION: System fully warranted for 12- Months, parts and labor See Exhibit S. N IS VALto FOR 90 DAYS e purchase orders to Word Systems, 9225 Harrison Park Court Indianapolis, IN 46216. FAX - 317.544 -2192 g 11480 Commerce Park Drive Reslon Urainia 20191 January, 2009 To whom it may concern, As the Indirect Sales Manager for Nice Public Safety Systems, U.S.A. I would like to take this opportunity to confirm that Word Systems is the only authorized sales and service dealer for both the Nice& and DictaphoneO line of recording products in the State of Florida. The Dictaphone product line includes the Freedom&, PrologO, Guardian&, and Sentinel& line of products The Nice& product line includes Nice Call Focus III, Nice Log, Mirra -IV and Inform. ___ - _ _. As an authorized dealer, Word Systems has been factory certified through the DictaphoneO and NiceO technical training centers, and enjoys the extensive technical and product support Nice systems offers all of it's partners through our worldwide network of seasoned professionals If you have any questions or comments, please feel free to call me at 317- 627 -9318 Sincerely, Terry Clark Manager, Channel Partners Security Division, Americas [legion NICE Systems Inc. NICE Systems Inc. 11480 Commerce Park Drive Reston, Virginia 20191 � r 1' di3e�'b.:ir3�'�w IMPORT-ANT INFORMAN71ON April 2006 This Sunset Plan affects the following Dictaphone CRS products: 1. Dictaphone Freedom, Combo and FT 2. Dictaphone Prolog and Guardian 3. Dictaphone daVind 4. Dictaphone 5000 and 9000 series 5. Dictaphone Call Check (& Encore) 6. Dictaphone Call Watch (& Trackdown) _._:_r .. ...._"..,, The dates below relate "specifically to the Dictaphone Freedom, C­­ mbo and FT product lines and associated applications, including: • Freedom recorder and workstation application (System Manager, Events System & Manager, Archive System & Manager) • ContactPointTM application • Freedom Enterprise & Freedom Enterprise CTI • Freedom Select (selective recording ) • Freedom Connect (CU and API integration ) • Freedom QMS (quality monitoring) • FreedomTM Call Check (instant message recall ) • Freedom Authentication • Freedom Explorer (web -based call retrieval software) • Freedom Navigator • Freedom Capture Pro • Freedom Custom Data Module (ANI /ALI and MIA-COM trunlced radio application) • Freedom SDK (software developer's kit) • Freedom rDT (radio detrunking for Motorola systems) • Freedom VoIP Please note: End of Sale Date for Freedom rDT (trunlced radio recording) and Freedom VoIP (VoIP recording) is April 15, 2006. Key Dates End of Sale Announcement April 15, 2006 End of Sale Date March 1, 2007 End of Software Development March 1, 2008 End of Expansion (Last upgrade Order) March 1, 2008 End of'Support Date March 1, 2010 Migration to NiceLog ®. - NiceLog offers all the recording capability of Freedom plus advanced applications and storage options. NICE recommends moving to NiceLog as soon as possible to ensure you receive the latest supported solutions and so that impact on support is minimized. . Capability Summary On the reverse is a brief comparison between NiceLog and Freedom. More information is available by contacting your NICE representative or by visiting www.nice.com. p i a 0 O O y 4 ZN¢W�Og ZO6W2N`� �>wAF�3 � O S.C��v 'q N>w4W4K � aS p¢wzaww z9awNp0. o¢w �Q p�Q:W ZO w, m° b�3cN rv(�c �Cn opw a3 oa`m'¢aZw > o> .aaap'w �< zzZW> E ry ZJ200Ww �06.0Z2 u c �pf-Wm hOf WWQZ2 d :�$ Z OLLZ ¢' i2¢ Odz¢p¢¢4 'b �9E ZOrv_6_)2¢¢ pOGQO¢ ¢ 4 O N °E SvziaQ N Ps=` NZ We HIa;w Y_m�O > OIgWWp5 = >o rem. 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