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Res No 253-10-13287RESOLUTION NO. 253 -10 -13287 A Resolution of the Mayor and City Commission of the City of South Miami, Florida, authorizing the City Manager to purchase 17 mobile data system client software licenses, software support and configure the system for the addition licenses from USA Software Inc. for a total cost of $16,435.00 being charged to account number 608- 1910 -521 -3450 (State Forfeiture Contractual Services), providing for an effective date. WHEREAS, USA Software, Inc. is the manufacturer and supplier of the Police Department's Mobile Data System software; and WHEREAS, the Police Department needs 17 additional Mobile Data software licenses to properly operate the Mobile Data system at a cost of $13,515.00 and configure the system for the additional licenses at a cost of $1,000.00, and WHEREAS, USA Software, Inc. provides maintenance and technical support for the additional licenses for their MobileFile 2000 software at a cost of $1,919.74; and WHEREAS, the funding for this request will come from the State Forfeiture Contractual Services account 608 - 1910 -521 -3450 for a total cost of $16,435.00 Section 1: The City Manager be, and hereby is authorized to purchase 17 Mobile Data software licenses, to configure the system and maintenance agreement for the additional licenses from USA Software Inc. to be charged to account number 608 - 1910 -521 -3450 (State Forfeiture Contractual Services), Section 2: That this resolution shall effect immediately upon approval. PASSED AND ADOPTED this 7, th day of December, 2010. ATTEST: CITY CLERK Read and approved as to form and Sufficiency: 4g -j CITY ATTORNEY APPROVED: �� /Z�c���1- MAYOR Commission Vote: 4 =0 Mayor Stoddard Yea Vice Mayor Newman: Yea Commissioner Beasley: Y"---"-- Commissioner Palmer: absent Commissioner Harris: Yea CITY OF SOUTH MIAMI OFFICE OF THE CITY MANAGER INTER - OFFICE MEMORANDUM To: The Honorable Mayor and Members of the City Commission From: Hector Mirabile, Ph.D, City Manager /, pool Date: November 24, 2010 Agenda Item # Y, 5 P u Subject: A Resolution of the Mayor and City Commission of the City of South Miami, Florida, authorizing the City Manager to purchase 17 mobile data system client software licenses, software support and configure the system for the addition licenses from USA Software Inc., for a total cost of $16,434.74 being charged to account number 608 - 1910 - 521 -3450 (State Forfeiture Contractual Services), providing for an effective date. Background: The Police Department's Mobile Data computer system requires 17 additional software licenses for proper operation of the system. USA Software, Inc. is the manufacture and supplier of the Police Department's Mobile Data System software and will provide maintenance and technical support for the additional licenses. Cost: $16,434.74 Funding Source: 608 - 1910 -521 -3450 State Forfeiture Contractual Services with a current account balance of $0. Backup Documentation: ❑ USA Software Proposal au-",E- Phone 954.436.3911 Fax 954.431.2641 WEB www.usa- sofGVare.cam Agency South Miami POHCO Department Attention: Chief Martinez Address 6130 SW 72nd Street Phone: 305.663.6301 city South Miami, Florida 33143 Date: 11116/2010 email omadinezdecastro @cityofsouthmiami .net Proposal #: SMPD111510M crimofito Information ManagomentSysterr SQL VERSION cost,, t ''i Produc#. QTY.r,1:` `tiQ :r;i ::::Total .•.t.'.' :- MDS (me'(mbbile: Data':8YStem) ........ . camua.wrenz amiwaro .. MDC1 17 MDS Client $ 796.00 $ 13,515.00 : ... ... :. ,.:, Prajaat Tatat "` .: :.... ..:.::.. $ :.,1 NON-DISCLOSURE This proposal has been prepared by the sates divisions of USA Software, Inc. and Is a confidential document that contains Ideas, concepts, methods and Other P100etaryinromratton. Readers are to treat the fnronneflon contained herein as congdentlat and may not copy or reproduce any of these materials for distribution outside of their organization without the written permission Of USA Software, Inc. Pa Tent Tetras and Conditions 1) 500/o down with order, 45% on instailavon and net on ocmplebon 1) Ycur current Annual Software Support Agreement will increase by the amount tlsted below. This has been included in this proposal for future budgetary considerations $ 1,919.74 1 11115/2010 a Phone 954.439.3911 Fax 954.431.2641 WEB www.u%a- softwarecom NOtes I _ SQL data base Notes 1 Agencies utilizing USA`s Crimai =ile Version 6 or higher and wishing to utilize fhe Microsoft SQ Server bookend database, prior to the installation of USA SQL compatible products MUST A. Purchase the MS SQL Server Program and Licenses U. Install MS SQL Server Applications, ant C, Establish the MS SQL Server local area network 2 USA's CrtmeFlle version 6 or higher applications running the Microsoft SQL Server bookend database and using Crystal Reports require the use of Crystal Reports Professional v0 or greater. Customer is responsible to order a new version of Crystal Reports. Ask your USA Software Sates Representative Worms and eTlcket Notes 1 USA Software eForms requires Version 6 or higher CrimeFfle Products 2 All USA Software *Forms products require the corresponding host program in Crimel Ile to star the data collected In the generation of the eForms reports. 3 USA Software eForms repotting system requires either Windows Internet Explorar 6.0 or greater i Netscape Navigator 4.6 or greater to be installed on each computer running eForms 4 The USA Software eForms Printing requires an HP LaserJet 4 compatible printer to be attached t the network or Individual computer for printing of forms specified by agency. 6 USA Software *Forms Reporting System Licenses are required on each individual computt workstation and server that will utilize eForms Reporting in any capacity. 8 Digital Signature functionality is supported by USA Software eForm Reporting System. This functionality is an additional feature of eForms Reporting. This additional feature requires the purchase of a Digital Signature License for each workstation and laptop that will utilize this feature. 7 USA eForms Accident Diagramming Enterprise License enables Department to Install Diagramming program onto the some number of oomputers as are licensed for USA eFonn Accident Reporting. 8 if handheld devices, such as PDAs, are to be utilized for Mobile Data and/or *Ticket applications, it is suggested that your wireless aircard provider be requested to provide at least one device for testing to ensure the application(s) will function on that handheld device. 9 Any Drivers License reader or scanner to be attached to the handheld device and utilized for Mobile Data System and/or eTlcket applications must be tested and certified for use by USA Software, Inc. The agency Is responsible for obtaining and providing such equipment to USA Software. 10 The handheld device or laptop computer must have Blustooth connectivity for printing v41h the eiicket application. 2 11/1612010 1 USA MDS Mobile Data System requires the use of Microsoft SQL Server. The Novell Networ is NOT compatible with USA MDS Mobile Data System 2 USA Mobile Data System (MDS) interface requires a separate Server running Wndows 200, Professional or greater, to operate the interface for running tag and DL checks, etc., through the State from Laptop Applications. This computer must be a Pentium A class computer. This interface may operate on the same server as the USA MDS SCIC interface and CADSwitch (Message Switch) Customer to provide. 3 USA MDS Mobile Data System Instaletion utilizing wireless technology requires the wireie., provider to have the ability to useUDP date transfer. q All wireless solutions require a separate contract with local wireless provider. 5 Strength of wireless signal In your area must be discovered via a coverage test. 6 Requires purchase, installation and programming of router hub if no available port on the State router, GoToMyPC, PC Anywhere or LogMeln is to be installed. Consult your carrier for suggested router and service provider. 7 Installation of USA MDS Server dependent on direct connectivity to NCIG and LAN. 0 Agency is responsible for obtaining approval of mnemonics from the State, user NCIC limited access certification and terminating the direct line to the State /NCIC and LAN at the location of the USA MDS Server. 9 Proposal subject to final engineering approval and coverage test as needed. 10 GoToMyPC, PC Anywhere or LogMeln must be installed on the message switch server for support Soo Minimum System Requirements Document, Remote Connectivity Section, (attached tt this proposal) for more information 11 Customer to supply message switch (server). 12 USA MDS SC1C interface with CAD Switch requires a separate Windows N7 server b operate the interface for running tag and DL checks through $CIO from CADFIlo iNS application. GENERAL Notes 1 Customers who upgrade to, or purchase Version 6 or higher, USA Software products and who keep their Annual Software Support Agreement active and current, will receive future version releases of, as well as upgrades and bug fixes to, USA Software Products of the same database type at no cost for the software. Upgrades to other databases such as Microsoft SOL Server, Oracle, etc., will be chargeable upgrades. There may, however, be some costs associated with these version releases, upgrades, etc., that are beyond USA Software, Inc., control such as third party user licensing fees, etc., passed on to the customer 11/1512010 USA Software. Inc. supports up to one revision back for Microsoft Word /MiCreeeft Office, thus we only currently support Microsoft Word 2000 or XP (Office 2000 or XP) word processing programs for the narrative section of the [-Base, Accident Reporting, Internal Affairs and Applicant Tracking applications. The programsidsfo for Windows and Easy Street Draw are supported for the completion of diagrams in the Accident Reporting product. THE CUSTOMER IS RESPONSIBLE FOR: A. Acquiring and installing these products prior to Installation of USA Software Product B. Maintaining a current version of these 3rd party software products. Office or Word 97, 95, Words < Word 2, need to be upgraded to one of the supported versions. 3 Versions ofCrystal Reports prior to version 8 are not supporter in USA's CrmeFtie IMS version 7 However, CrlmeFile 2000 version 6 applications running the embedded Dataftex backend database and using Crystal Reports 7 can be used (but are still not supported) and require the use of the Dataftex Connectivity Kit for Crystal Reports v2.0. Crystal Reports version 7 was delivered with v1.0 and thus, will not work with CrlmeFile IMS v7. Customer is responsible for ordering either the connectivity kit v2.0 or a new, supported version of Crystal Reports. 4 Please refer to the MINIMUM SYSTEM REQUIREMENTS document, either attached orotheiwist provided, for suggested minimum hardware specifications to most efficiently operate USA Software products. 6 Prior to installation of USA Software Products, Customer MUST have installed and operational, a current and valid Commercial Virus Protection software product. Verification of such installation will take place by USA Software, Inc. if a Commercial Virus Protection software is not installed, not operational, or not current, the installation of Software products will be delayed until after such time as the Commercial Virus Protection software is installed, operational and current. 6 The software package GoToMyPC, PC Anywhere or LogMeln must be installed on a networked PC or the Server. A CD ROM drive needs to be available to the network. USA Software, Inc., recommends the agency acquire GoToMyPC from GoToMyPC.com for a faster Internet based support solution. The price for this is approximately $150.00 per year. This application can afro be used for remote access by agency personnel as well. 7 USA Software on -site training Is conducted In a train- the - trainer" concept enabling the agency to train current and future staff. However, other training arrangements can be made fortraining of groups of agency staff members. Each training session is limited by the physical training space available and the number of computer workstations available in the training area. S USA Wetilnar, Web Based Training Is now available for re- training existing personnel or training new personnel. This training does not require the costs normally associated with on -Site Training. A high speed Internet connection and "speaker phone° enabled telephonic communications is all that is required at the customer site for this training. Available in 2 hour blocks with scheduled dates and times through Sales or Tech Support. 9 USA Software, Inc., offers a Systems Administrator course hold monthly at our corporate office. This class covers minimum system requirements, directory structure, workstation setup using CrimeFile Utilities, CADFile IMS settings and utilities, and installation of additional programs and features settings. This one day course Is $595 per student Travel and per diem expenses are the responsibility of the employing agency. 10 Unless specifically Indicated on the proposal, installations of additional modules or upgrades of modules will be completed remotely by USA Technical Support Staff. 11115/2010 11 Proposal replaces all previous proposals and configurations. 12 Prices are subject to change without notice 90 days after proposal date, unless in response to an RFP, in which case, Prices Wit then be effective for the time period specified in the RFP. 13 NON- DISCLOSURE This proposal has been prepared by the sates divisions of USA Software, Inc. and is a confidential document that contains Ideas, concepts, methods and other propriefary Informallon. Readers are to treat the information contained herein as coardentlal and may not copy of reproduce any of these materials for distribution outside of their organization wihout the written permission of USA Software, Inc. 11/1&12010 If a X n:�aYi �J.xm�i a'�9io; E� Phone 854.436.3911 Fax 954.431.2641 WEB www.usa- $ONwarO.com Revised., June 2010 The following system parameters are required for any system that will be using any USA Software, Inc. Version 7 product Please note that these areninimum system requirements. If your agency will be using othe software in addMon to ours, you will likely need to increase some parameters. These Minimum System Requirements are subject to change at anytime. Contact USA Softwar for current specifications when placing order Supported Operating Systems and Requirements - Server USA Software, Inc. requires Windows 2003 Server or highs Windows. ows. 9,QQx Server. Supported versions: Windows 200x Server (ail types EXCEPT Web Server) - Current Service Pack and all current security updates *Pentium 111, 500 MHz (Pentium 4, 2.0 GHz recommended) • 100 gigabyte hard drive (SCSI or SATA recommended) with at least 5 gigabytes of free space If more than one drive installed, the C: drive must have a minimum of 2 gigabytes of free space available with 6 gigabytes of free space available on the installation drive. • Memory - Depends on database and Operating System: (the more memory, the better) Windows 2003 Server or higher Without Microsoft SQL Server: 2 GS RAM (4GB recommended) With Microsoft SQL Server: 40B • SVGA video card and monitor capable of displaying 800 x 600 resolution at 256 colors • Remote Connectivity (see Remote Connectivity Requirements) • CD -ROM drive • High volume data backup device (such as a tape drive) and appropriate backup software • If running Microsoft SOL, please sea notes in the MICROSOFT SOL NOTES section Additional recommendations • RAID 5 or RAID 10 Hard Disk System Stronger RAID systems acceptable. Check with USA Software support before selecting a RAiD system. • Uninterrupabie Power Supply (UPS) Nolwo rk General: • Category 5 or 6 cables • Network cards must appear on the supported hardware list for the operating system being used on the workstations and servers 10 users or less: 10 Base -T 10 users or more: 100 Base -T 11/1612010 USA Soffwaro, inc., will only support Windows XP Professional or mgno NOTE: Windows XP Home Edition has limitations that make it unsuitable for use in wof environments. USA Software, Inc., will not support software used on workstations running Windows XP Home Edition. Windows XP Professional or higher: Pentium 111 600 MHz or higher (Pentium 4,2 GHz recommended) 40 Gigabyte hard drive with at least 500 megabytes of free space 1 GS of RAM (2 GB Recommended) SVGA video card with 4 megabytes RAM and 15 inch monitor capable of 800 x 600 resolution at 256 colors (see CAD WORKSTATIONS, PNOTOFtLEWORKSTATIONS AND eFORMS WORKSTATIONS sections below, Microsoft Word for the creation and viewing of narrative documents Remote Connectivity Recluirements USA Software, inc.,must have a means of accessing your server(a) in order to provide remote technic support. We recommend that the agency acquire Go7oMyPC from www.gotomypo.com for a fast, intemet -based support solution. The price for this is approximately $150.00 per year and this application may also be used for remote access by your personnel. in the unlikely event high-speed intemet access is not available, or If your intemet provider blocks access to Go7oMyPC, an alternate method of accessing your server must be available in order for USA Software, inc,, to provide remote support. Other possible means of access include LogMein (www.logmein.com) and PC Anywhere. Where modem access is the only connectivity method available, your modem must meet the following minimum requirements: • 33.6K baud (56K baud recommended) • Winmodems NOT acceptable • 66K baud modems must be V.90 • Must have a phone line that is not shared by other devices such as fax machines or paging devices. Phone line must be direct (may not be routed through a switchboard operator). Regardless of the method of access, once connected, USA Software, Inc., personnel must be granted full administrative rights in order to perform testing and changes that may be required. CAD Workstations Same requirements as listed under Workstations but must have SVGA video card with 4 megabytes RAM and minimum 17 Inch monitor (10 or higher recommended) capable of 1024 x 768 resolution at 256 colors. Photofite Workstations Same requirements as listed under Workstations but must have SVGA video card with 4 megabytes RAM and capable of 1024 x 768 resolution at 16 bit true- color. eForms Workstations Same requirements as listed under Workstations but must have SVGA video card with 8 megabytes RAM and capable of 1024 x 768 resolution at 256 colors. Internet Explorer 5.5 or Netscape Navigator 4.5 or greater is required for eForms reporting. 512 MB RAM is recommended 11116/2010 In-Car Laptops Supported operating systems for in -car laptops are Windows XP Professional or higher Professional NOTE: Windows XP Home Edition has limitations that make It unsuitable for use in wor environments. USA Software, Inc., will not support software used on workstations running Windows XP Home Edition. Windows XP Professional or higher: Intel Pentium 4, 2.0 GHz or higher 00 Gigabyte hard drive with at least 1 GB of free space 1 GS of RAM SVGA video card with 4 megabytes RAM and 16 inch color monitor capable of 1024 x 766 resolution at 266 colors USB 2.0 Port Wireless AlrCard for Connectivity or 100 MB network card for RF connectivity 00111g Wireless Card if using Mesh Network for connectivity Touch Screen recommended but not required Mobile Data Server: It is recommended that the Mobile Data Server software be run on a separate server from the server that hosts the CrimeFile IMS software applications and/or data. Referto the minimumspecificadons for Windows 200x server under the "Supported Operating Systems and Requirements - Server section. A0 Mobile Data Systems require that the primary back -and database of the CAD and RMS /iMS system be Microsoft SQL Server. See the Microsoft Server Section for additional recommendations. Intel Pentium 4 2.0 GHz or higher, Dual processors recommended but not required 4 GB RAM 160 GB Hard Drive (RAID is recommended) 15 inch monitor capable of 1020760 resolution Two (2) 100 MS network cards on TCP /IP network. Static IP Addresses Microsoft Windows Server 2003 or higher Remote connectivity for support Keyboard and Mouse (KVM switch can be used if agency provides) Microsoft SQL Server Notes: USA Software, Inc., recommends that the Microsoft SQL Server hardware NOT be running any other software, such as Microsoft Exchange, web hosting, etc. Microsoft SQL Server requires a great deal of memory and resources to operate efficiently and operates best when It is the only application running on the server. If you are using Microsoft Exchange, we strongly recommend separate servers for Microsoft SQL and Microsoft Exchange, Mandatory Virus Protection: Prior to installation of any USA Software product, a valid, commercial, and -virus product MUST be Installed on both the server($) and all workstations. The Installation of the anti -virus product will be confirmed by USA Software, Inc., personnel. if it is found that this software is not installed, not operational or not current, Installation of USA Software products will be delayed until this has been addressed. 11/15/2010 Unsupported Qper>rltinq_Systems: USA Software, Inc. does not presently support any of the following OS platforms and no testing has been completed in any of these environments; • Windows 3.x • Windows 95 • Windows 98 (Any Edition) • Windows XP Home Edition • Windows 2000 • WindomME • Windows .NET Server • Linux (any) • Windows Longhorn Edition • Windows NT (Server or Workstation) • Novell Server USA Software, Inc. will not provide any support on a system that has an unsupported operating system installed. All of the above are suggested MINIMUM specifications System performance will increase as these specifications are exceeded 11/16f2010