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Res No 219-10-13253RESOLUTION NO.: 219-10-13253 A Resolution of the Mayor and City Commission of the City of South Miami, Florida, authorizing the City Manager to contract with Verizon Wireless to provide the City with wireless telephone service; providing for an effective date. WHEREAS, the City may make purchases by using the price quotations provided by a vendor to another governmental agency, and WHEREAS, Verizon Wireless has a State of Florida Contract No. 725- 330 -05 -01 and after carefully reviewing the prices in the State Contract, the Finance Department's recommendation is to change to Verizon Wireless as the wireless telephone provider for the City of South Miami, and WHEREAS, these funds were allocated in account number ending 4120 in each department budget in the 2010/2011 fiscal year budget; and WHEREAS, this change will benefit the City of South Miami by saving the City approximate $9,000 annually. NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF SOUTH MIAMI, FLORIDA: Section 1. The City Manager is authorized to terminate the agreement with the City's current wireless telephone provider and to enter into a contract with Verizon Wireless on the same pricing terms provided in State of Florida Contract No. 725 -330- 05-01 . Section 2. This Resolution shall take effect immediately upon adoption. PASSED AND ADOPTED this 5th day of October 2010 ATTEST: APPROVED: `--City Clerk Mayor M&k_ Read and approved as to form and s f nc Ci Attorney COMMISSION VOTE: 5 -0 Mayor Stoddard Yea Vice -Mayor Newman Yea Commissioner Palmer Yea Commissioner Beasley Yea Commissioner Harris Yea TO: Honorable Mayor Stoddard and Members of�thmmission VIA: Hector Mirabile, Ph. D., City Manager j FROM: Alfredo Riverol, Finance Director DATE: September 28, 2010 Subject: City's Cellular phone provider Background: The City of South Miami has reviewed the current cellular phone carrier and the amount of expenditures for services. The City has obtained two proposals, one from A T & T (current carrier) and the other from Verizon Wireless which is based on a State Contract No. 725 - 330- 05 -01. Selected: After carefully reviewing the two proposals, the Finance Department's recommendation is to change to Verizon Wireless as the Portable Phone Service provider for the City of South Miami piggybacking the State of Florida Contract No. 725 - 330 -05 -01 expiration date 05!10/2012. This recommendation is based on the following: • No long -term contract necessary • Push- to- talk feature, which is critical in an emergency • Free portable phones including Blackberries • Better priced phone plans • Equal or greater network coverage • State of Florida Contract Phone Plan • Detailed City Department billing Cost: Will be in accordance with State of Florida Contract No. 725 - 330 -05 -1. The City anticipates an annual savings of approximately $9,000 a year from the current AT &T plan. The City estimates a total of $31,000 fiscal year expense under the new budget year. Backup ■ Verizon Proposal Documentation: • A T & T Proposal State Contract May 18, 2010 AMDENDMENT NO.: (725- 330 -05 -1) 10 TO: User Agency FROM: Director, State' Purchasing SUBJECT: State Term Contract No. 725- 330 -05 -1 Title: Wireless Voice Services Effective immediately, Jon Xeaton will assume contract administration duties for this State Term Contract. Please direct any questions regarding this Contract to Jon Xeaton at (850) 414 -1159 or Jon Xeaton@dms.myflorida.com . May 10, 2010 MEMORANDUM NO.: (725- 330 -05 -1) 9 TO: User Agency FROM: Director, State Purchasing SUBJECT: State Term Contract No. 725- 330 -05 -1 Title: Wireless Voice Services Effective May 11, 2010, the State Term Contract with Verizon Wireless has been renewed for a two year period through May 10, 2012. The renewal includes rate reductions to the per - minute rates as well as other reductions to certain calling plans. Please see Amendment 9 for details. Effective immediately, Raghib Qureshi will assume contract administration duties for this State Term Contract. Please direct any questions regarding this Contract to Raghib Qureshi at (850) 413 -0319 or Raghib.QLireshi@dms.myflorida.com. WIRELESS VOICE SERVICES STATE TERM CONTRACT # 725- 330 -05 -1 AMENDMENT9 THIS AMENDMENT (number 9) ,("Amendment ") is made and entered into by and between the State of Florida, Departmentof Management Services ("Department" or "Customer') and Verizon Wireless Personal Communications, LP (a Delaware LP) DBA Verizon Wireless and Verizon Wireless of the East LP DBA Verizon Wireless, ("Contractor" or "Verizon Wireless'), for attachment to Contract # 725- 330 -05 -1, effective May 11, 2005 ("Contract" or "Agreement!). additional twenty four months 1. cancelled or., rmIna , d as provided;; The Department and Verizon Wireless hereby agree to amend the Contract as follows: 1. This Amendment is an integral part of and modifies the Contract. The terms used herein which are defined or specified in the Contract shall have the meanings set forth in the Contract. If there are any inconsistencies between the provisions of this Amendment and the provisions of the Contract, the provisions of the Amendment shall control. 2. This Amendment shall be effective when executed by both parties. 3. The Department, by written notice to the Contractor, may upon thirty (30) days written notice to the Contractor, terminate the Contract in whole or in_part when the Department determines in its sole discretion that it is in the State's best interest to do so. The Contractor shall not furnish any goods or perform any services after it receives the notice of termination, except as necessary to complete the continued portion of the Contract, if any. 4. Contractor acknowledges that the Department may issue a procurement for mobile communication services and agrees that, upon execution of a contract resulting from the procurement for mobile communication services, the Department may terminate the existing services provided under this contract with 30 days written notice with no termination liability charges. End -Users of this Contract will be allowed to migrate to the new contract without any penalty. The Contractor shall work with the Department /end -users for a seamless or transparent transfer of existing end -users to the new wireless contract. The existing end -user migration shall be at no cost to the Department or end - users. Neither the Department nor the existing end -user shall be liable for any expense associated with migration to the new wireless service. 5. The Basic Wireless Voice Services Florida Plan and the Basic Wireless Voice Services Nationwide Plan are modified as follows: The Per Minute Rate for the Basic Wireless Voice Services Florida Plan is $0.052. The Per Minute Rate for the Basic Wireless Voice Service Nationwide Plan is $0.090. Section 6.02 (Worksheet 1) to the Agreement Is stricken in its entirety and replaced with the new Section 6.02 (Worksheet 1) attached hereto. 6. The Basic Push To Talk Florida Plan is modified as follows: 1000 Mobile to Mobile Minutes are added to the Contract. The Per Minute Rate for the Basic Push To Talk Florida Plan is $0.052. Section 6.03 (Worksheet 2) to the Agreement is stricken in its entirety and replaced with the new Section 6.03 (Worksheet 2) attached hereto. 7. The $45 Bolt On is modified as follows; The price for Unlimited Florida Only calling and unlimited Push to Talk Calling will be $45.00 per month. The monthly charge of $75.00 Bolt on is reduced to $65.00 and is now unlimited voice calling Nationwide with Unlimited Push to talk. Section 6.05, (Optional Features) to the Agreement is stricken in its entirety and replaced with the new Section 6.05 (Optional Features) attached hereto. 8. Section 5.3 (b) (Price Changes) is hereby deleted and replace in its entirety by the language below. However, Sections 5.3 (b)(1), (ii), (iii) will remain unchanged. Wireless Voice Services Contract # 725- 330 -05 -1 Amendment 9 Page i State of Florida, Department of Management Services and Verizon Wireless b) Contractor may request an adjustment once perTmeline year. Any requested adjustment must not exceed the percentage change in the PPI. Adjustments shall be effective only upon approval of the Department, whose approval shall not be unreasonably withheld, and shall not be applied retroactively. The Department may require, in writing price decreases to reflect any decrease shown in PP1517212. An amendment shall be prepared by the Department within forty -five (45) days after the Contractor provides notice of a price change. Rate adjustment schedule as follows: 9. Section 7 is hereby added to the Contract, adding Government Employee Offers. See Worksheet 3 7.11% Employee Liable Rebate Provided Customer maintains a minimum line Attainment Tier of one thousand (1,000) Employee Subscriber voice and /or NationalAccess lines and otherwise meets the terms and conditions of this Contract, Verizon Wireless will issue Customer a 1% annual revenue rebate. The rebate would begin with new Employee Liable End. User (ELEU) customers whose activation date is on or after the renewal date of this agreement, The rebate would be based on Customer's properly enrolled and coded Corporate Subscriber post - discount monthly access and usage fees with the exception of NationalAccess megabyte or kilobyte usage fees. The 1% annual revenue rebate will be calculated as of each anniversary based upon the effective date of the Contract and will then be paid to the Department annually in the form of one (1) rebate check. If the Department either selects to or is moved to an AttainmentTer below the one thousand (1,000) line Attainment Tier due to lack of attainment at any point during the Contract, the Department will no longer qualify for the 1% annual revenue rebate during that year of the Contract. No partial rebates will be Issued. The Rebate Check will be sent to: Betsy Wonsch, Division of Telecommunications, Florida Department of Management Services, 4030 Esplanade Way, Suite 235H, Tallahassee, FL 32399 -0950. 7.2 Employee Liable Discounts Employee Subscriber: Means an employee of Customer utilizing Wireless Service whose account is registered under this Contract, but the employee is the accountholder and bears all financial responsibility and liability for the account. Verizon Wireless' relationship with Employee Subscribers is governed by the Verizon Wireless retail Customer Agreement. Employee Discount: Attainment Tier and Monthly Access Fee Discount on Eligible Calling Plans and Data Features Subscriber Line Tiers 1000+ Discount 18% 10. The following plan is hereby added to the Contract in section 6.02 Wireless Service Plans. (Worksheet 4) $30.00 for 600 Anytime Minutes and 600 Mobile to Mobile Minutes with Unlimited Push to talk. 11. The terms and conditions of the Contract, including attachments thereto not addressed by this Amendment, and except as amended previously or amended herein, shall remain in full force and effect. 12. This Amendment shall be effective on the indicated date contained herein and when executed by both parties. Wireless Voice Services Contract 9 725- 330 -05 -1 Amendment 9 Page 2 State of Florida, Department of Management Services and Verizon Wireless In witness whereof, the parties have executed this Amendment on the date set forth below. Signature: s2 + ' Date: �i (4 By: Roger C. g, President -South Area Verizon Wireless, Personal Communications LP Dba Verizon Wireless State of Fiorlda, Department of Management Services Approved as to form and legality by a Department of Management Services, General Counsels' Office: signature! Date: 051r, 7/611) By' C�1Ci5�t D2 N 211112 V VYrC �'f'11PA tyx1 R 1 Signature: J Date: By: Linda H. South, Secretary Wireless Voice Services Contmct# 725. 330.05 -1 Amendment 9 Page 3 State of Florida, Deparhnent of Management Services and Verizon Wireless 6.02 Worksheet 1 - Wireless Voice Services Plans Wireless Voice Services Contract # 725 - 330 -05 -1 Amendment 9 Page 4 State ofPlorida, Department of Management Services and Verizon Wireless Florida Wireless Voice Services These Caliin 3 Plans are not eligible for any monthly access fee discounts Line Attainment Tier _ None Standard Months Access Fee �_�— __...__... -.___- $0,00 ,__�_— _— ,.— ._.____ —__ Home Airtime Minutes _ ..... None Per Minute Rate t $0.052 - Verizon Wireless Long Distance Ratett Included ., Roamin AirtimeRatettl 7jag . per minute______.__.._ The Local DigitalChoice home airtime rate and coverage area includes the Verizon Wireless network and select preferred roaming carriers. See Calling Plan Map for details. t We bill your calls in one -cent increments. Less than one -cent charges are rounded up to the next full cent. For example, at $0.057 per minute a 3- minute call calculated at $0.171 is rounded to the next full cent and billed at $0.18. At $0.057 per minute, a 23- minute call calculated at $1.311 is rounded to the next full cent and billed at $1.32, ttDomestic long distance is included when placing calls in the home airtime rate and coverage area. Long distance charges will applywhen making or receiving calls outside the home calling area and the United States. Tolland long distance charges may apply when making or receiving calls in Puerto Rico. tttRoaming and toll charges may apply when making and receiving calls from off the home airtime rate and coverage area and in CDMA countries, see international Roaming terms and conditions. Wireless Voice Services Contract # 725 - 330 -05 -1 Amendment 9 Page 4 State ofPlorida, Department of Management Services and Verizon Wireless This National Sin IeRate Calling Plan is not eligible for any onthly access fee discounts Standard Monthly Access Fee $0.00 Home Airtime Minutes None — ------- PerMinute,Ratet. $0.090�� 0.090 116ainin Airtime Raton Included throughout the 50 States $0.69 per minute in Canaday i Verizon Wireless Long Distance Ratettt Included Note: National SingleRate home airtime rate and coverage area includes the 50 states. t We bill your calls in one -cent increments. Less than one -cent charges are rounded up to the next full cent. For example, at $0.057 per minute a 3- minute call calculated at $0.171 is rounded to the next full cent and billed at $0,18. At $0.057 per minute, a 23- minute call calculated at $1.311 is rounded to the next full cent and billed at $1.32. ttRoaming, toll, and long distance charges may apply when making and receiving calls from CDMA countries outside of the 50 States see International Roaming terms and conditions. tttDomestic long distance is included when placing calls in the America's Choice home airtime rate and coverage area. Long distance charges will apply when making or receiving calls outside the United States. Push to talk capability is not available with National SingieRate calling plans. IN Calling and Nights and Weekends options are not available with this plan. Wireless Voice Services Contract # 725 - 330 -05 -1 Amendment 9 Page 4 State ofPlorida, Department of Management Services and Verizon Wireless 6.03 Worksheet 2 - Basic Push To Talk Florida Plan Line Attainment Tier None Mon fhi Fee with PushtoTalir __,- _____„__,____- $10A0_­ ___-________.__._ - -_ home Airtime Minutes _ None Per Minute _ Verizon Wireless Long Distance Ratett _______J0.052 _ _ _ Included $039 per minute Roaming Airtime Ratettt Mobile to Mobile 1000 Minutes The Local DigitalChoice home airtime rate and coverage area Includes the Verizon Wireless network and selectpreferred roaming carriers. See Calling Plan Map for details. ` Monthly access fee includes unlimited one to one and group Push to Talk calling, t We bill your calls in one -cent increments. Less than one -cent charges are rounded up to the next full cent. For example, at $0.057 per minute a 3- minute call calculated at $0.171 is rounded to the next full cent and billed at $0.18. At $0.057 per minute, a 23- minute call calculated at $1,311 is rounded to the next full cent and billed at $1.32. tt Domestic long distance is included when placing calls in the home airtime rate and coverage area. Long distance charges will applywhen making or receiving calls outside the home calling area and the United States. Toil and long distance charges may apply when making or receiving calls in Puerto Rico, tttRoaming and toll charges may apply when making and receiving calls from off the home airlime rate and coverage area and in CDMA countries, see International Roaming terms and conditions. Push to Talk capable Equipment required. Push to Talk calls may only be made with other Verizon Wireless Push to Talk Subscribers. Push to Talk is only available within the National Enhanced Services rate and coverage area. There may be a delay from when initiating a Push toTaik call. Push to Talk calls end after20 seconds of inactivity. Unanswered'barge' calls to available individuals incur charges even if the individual does not respond. All calls to groups are'barge' cans. While on a Push to Talk call, voice calls received will go directly to voicemail. While on a voice call Push to Talk calls cannot be received. Other Verizon Wireless Push to Talk Subscribers cannot be prevented from entering your MTN into their Push to Talk contact fists. Mobile Telephone Numbers (MTNs) can only be blocked from Caller ID through a global setting available through www.vzwpushtotaik.com.. Only one person can speak at a time during Push to Talk calls. Presence feature is not available on these calling plans. Please note: Push to Talk phones may not be used on non -Push to Talk Calling Plans. Subscriber use of group calling prior to commercial launch of new phone models is not available. Accordingly, if you switch to a non -Push to Talk Calling Plan, you will not be permitted to use you Push to Talk Phone. If you obtain a non -Push to Talk phone from Verizon Wireless at a discount when switching calling plans, you may be required to extend the term of your Customer Agreement.. Subscriber's first partial and full month's access charges and any service activation fees are payable in advance and will not be refunded after activation of the Wireless Service. Charges, for calls that connect, begin when the °SEND "or" CONNECT "button is pressed, or upon connection to the network. On incoming calls, charges may begin prior to the phone ringing or before "SEND" is pressed to receive the call. Charges end when a call or disconnects from the network, which may be a few seconds after "END" or "DISCONNECT" button is pressed. Calls to certain fax /data modems incur charges, though it may sound as if call was unanswered. Calls to "911" and certain otheremergency services are toll and airtime free however, airtime may be charged when dialing toll -free numbers. All features may not be available in all Verizon Wireless markets. Roaming in CDMA countries outside of the US: Roaming in these territories will only he available in "CDWV mode where service is available. An update to the Global Phone software is required to roam in S. Korea. Roaming in GSM countries: Rates, terms and conditions apply only when roaming on participating GSM networks in published Global Phone countries. Service may be available in additional countries, but airtime rates, availability of calling features, and ability to receive incoming calls (including return calls from emergency services personnel) may be restricted. See vedzonwireless.com for Zone 1 and Zone 2 countries, coverage and airtime rates. Service in certain countries may be blocked without prior notice. Where text messaging is available, Customer will be charged $0.50 for each message sent and $0.05 for each message received. TXT messages cannot exceed 140 characters and may be sent only to MTNs of: (1) Verizon Wireless customers, and (ii) customers of foreign wireless carriers that participate in international text messaging. Check www.vtext.com for the most current list of participating foreign carriers. TXT messages cannot be sent to email addresses. Home Airtime and Roaming: Airtime is rounded up to next full minute, allowance minutes are not transferable, and unused airtime minutes each month are lost. Automatic roaming may not be available in all areas and rates may vary. Roaming charges may be delayed to a later bill. International Long Distance: International Long Distance is available but may be subject to a 90 -day payment history with Verizon Wireless. International long distance rates will vary and do not apply forcalis to Canada, Puerto Rico, the U.S. Virgin Islands and some U.S. Protectorates, or to credit card or operator assistance calls. Wireless Voice Services Contract # 725- 330 -05.1 Amendment 9 Page 5 State of Florida, Department of Management Services and Verizon Wireless Call Waiting' . �- I Three way Calling' Cali Forwarding No Answer/ Busy Transfer Caller IDz Basic Voice Mail 3 411 Conned SM4 BasicTXTMes -- in 5 tAirume charges apply to all calls simultaneously. Mhen making a call, Subscriber's MTN may be displayed to the receiving party with Caller ID capable Equipment. Caller ID service may not be available outside home airtime rate and coverage areas, and may not be compatible with certain enhanced.features. CalleriDcan be blocked formost calls by dialing *67 before each call, or by ordering per4ine call blocking where available. Calls to some numbers such as toll -free numbers cannot be blocked. 3Airtime charges apply to message retrieval. 4Directory assistance with automatic call completion is $125 per call plus airtime charges. 5$0.02 per inbound and $0.10 per outbound message charge applies. TXT Messaging terms and conditions below apply. Wireless Voice Services Contract # 725- 330 -05 -1 Amendment 9 Page 6 State of Florida, Department of Management Services and Verizon Wireless 6.04 Custom Calling Plan Custom Calling Plan Corporate Subscribers only. M hl cint y ccess, Fee $30.00 Minutes 600 Basic Wireless Voice Services Florida Plan; based on current per minute rate Per Minute Rate After Basic Wireless Voice Service Nationwide Plan: based on current per minute rate Allowance Or $0.39 roaming outside of Florida without Nationwide Plan Push to Talk Mobile to Mobile 600 Current coverage details can be found at wwwverizonVireless.com. See attached Calling Plan and Feature Details for important information about calling plans, features and options, Push to Talk terms and conditions apply, *Subscribers to the Push to Talk Unlimited Calling Plan cannot place or receive regular cellular wireless calls other than to 611 and 911. (These calls may be placed anywhere in the Coverage Rate and Coverage Area). If the voice block feature is removed, subscribers will be charged $0.25 per minute. for non-Push to Talk voice calls.Push to Talk calls may only be made with other Verizon Wireless Push to Talk subscribers, and only from the National Enhanced Services Rate and Coverage Areas. For optimal Push to Talk performance, all callers on a Push to Talk session must have an EV-DO Rev. A capable device and be receiving EV-DO service. A Push to Talk call is terminated by pressing END orwill automatically fime out after Notes: ten (10) seconds of inactivity. You cannot prevent others who have your wireless phone number from entering you into their Push to Talk contact list. Only one person can speak at a time during Push to Talk calls. When using your phone keypad to make a Push to Talk call, you must enter the ten-digit phone number of the called party. Presence information may not be available for all Push to Talk contacts. The timeliness of presence information may be impacted by the network registration status of a Push to Talk contact. Your Push to Talk service cannot be used for any applications that tether your phone to computers or other devices for any purpose. Push to Talk-capable phone and feature required. Push to Talk subscribers cannot use Push to Talk or other data products and services (i.e. Picture Messaging, Mobile Web, Get It Now, BroadbandAccess Connect, etc) while roaming on other carriers' networks at this time, Mobile Web 2.0 pages may include Verizon Wireless and third party advertising. Unless the line subscribes to a V CAST Wireless Voice Services Contract# 725-330-05-1 Amendment 9 Page 7 State of Florida, Department of Management Services and Verizon Wireless 6.05 Optional Features IIIIIIIIIIII _811111 ! I The following features may be added to calling plans as Identified below. "s Unl indicated, fees areer month and no further discounts Y, 11filimited Florida only Calling and,? , I - 45.00 : , $ Unlimited PTT Domestic Roaming $.39 per minute outside of FL or Basic Wireless Voice Service Nationwide Plan; based on current per minute rate Unlimitedd Uoice Calling Nationwide $65.00 With Unlimited q91JIq9_ Mi nutesIA $10.00 1000 itizemdWee _k�n&2, $10.00 UT Messaging & $2,99(100 TXT megs.. $4.99(250 TXT innsgs. I $9.99 (1000 TXT msgs. $19,99 (2,500 TXT msgs. included) Enhanced TXT Messagingl" included included) included) $0.02 per additional inbound message /.$0.10 per additional outbound message per V cost VP8k $15.00 Get Pix — Multi-Media Messaging $026 per additional message per address MMS 20 iciure messa ges; included) 1 $4.99 (40 picture messages included) 'Only available on specified plans, IN Calling terms and conditions apply. Calling plansAfth IN Calling minutes included, do not qualify foradditional IN Calling minutes in this table. 2Nights and Weekends terms and conditions apply. Calling plans With Nights and Weekend minutes included, do not qualify for additional Nights and Weekend minutes in this table. 3 TXT Messaging terms and conditions apply. 4Not available on National SingleRate calling plans, $Only one Home Airtime Allowance optional feature may be added to any Subscriber line, Allowance minutes are not transferable and each month unused minutes are lost, $Overage charges would beat the per minute rate as described in the applicable calling plan selected, 7Mu16- Media Messaging (MMS) includes Picture (Get Fix) and Video (Got Flix) messaging and is only available within the National Enhanced Services Rate and Coverage Area. In addition to MMS charges, MMS uses calling plan home airtime minutes or kilobytes. Canceling an MMS after pressing SEND may result in sent messages that contain only partial content. Subscriber will be charged for outgoing MMS, even if not received by the Intended recipient, or even if only partial content Is delivered. Subscriber Will not be charged for Incoming MMS unless received, MMS that cannot be delivered within 5 days will be deleted. MMS is not available for use With a Mobile Office Kit Camera phones are prohibited In some places. Subscribers are solely responsible for complying with all applicable laws, rules, regulations and policies regarding camera phone use. V CastVPak: Subscription toV Cast VPak requires V Cast capable Equipment. Subscriber may download or stream video clips in the BroadbandAccess service area and download 3D games in the NallonalAcoess, and BroadbandAccess service areas. Not all video clips are available fordownload, The V Cast VPak includes unlimited basic video clips, ESPN MVP, and unlimited MBs forV Cast Video, V Cast Music, MobileWe62.0 and Get It Now. Applicationfees applyfor all other Get It Nowapplications, 3-D games, and music. Premium music clips and video clips are available for an extra charge. V Cast Alerts are sent as Text Messages and are subject to Text Messaging pricing and terms andoonditions. V Cast cannot be usedfor (I) access to the Internet, intranet orothet data networks, orfor (it) any applications thattotherEquipmentto laptops, personal computers, orotherdeviloes for any purpose. Get It NovA and Mobile Web 2.0 terms and conditions apply and can be found at www.ve6zondireless.com Wireless Voice Services Contract # 725-330-05-1 Amendment 9 Page 8 State of Florida, Department of Management Services and Verizon Wireless NOTE: Field Force Manager is only available within the National Enrianceo services Kate uvu, activation delay. The billing period begins 2 days after ordering this service. Field Force Manager Requires specified Get It Now capable GPS enabled Equipment, downioadable Get It Now application, valid e-mail address and internet access for activation and use. Field Force Manager is currently available on the Motorola v325 and G'zOne Type -V only. "Optional Features are eligible for a 20% discount for Customers with 1000 or more Subscriber lines. The minimum line attainment Is based on 1000 or more Subscriber lines under Contract #725- 330 -05.1. Field Force Manager: By purchasing the Field Force Manager feature Customer consents to the tracking of Field Force Manager Equipment and must obtain authorized consent to tracking from all users and affected persons. No guarantee of accuracy of information transmitted, disclosed, displayed or otherwise conveyed or used. Service could be interrupted or disrupted due to atmospheric conditions, inaccurate ephemeris data and other factors associated with use of satellites and satellite data. Airtime for Field Force Manager service is Included in the Monthly Fee and its use is subject to the Unlimited VZAccess terms and conditions. Unlimited VZAccess: NaffonalAccess and BroadbandAccess data sessions may be used for the following purposes: (1) Internet browsing, (ii) e-mail, and (iii) intranet access (including access to corporate intranets, e-mail and individual productivity applications like customer relationship management, sales force and field service automation). Unlimited VZAccess services cannot be used (i) for uploading, downloading or streaming of movies, music or games, (il) Win server devices or with host computer applications, other than applications required for BlackBerry or Wireless Sync service, including, but not limited to, Web camera posts or broadcasts, automatic data feeds, Voice over I (VoIP), automated machine -to- machine connections, or peer- to-peer (P2P) file sharing, or (il) as a substitute or backup for private lines or dedicated data connections. Additionally, Unlimited VZEmail services cannot be used for, (I) access to the Internet, intranets or other data networks, except as the Equipment's native applications and capabilities permit, or (ii) for any applications that tether Equipment to laptops or personal computers other than for use of the Wireless Sync or BlackBerry Solutions. Unlimited BroadbandAccess and NationalAecess data sessions automatically terminate after 2 hours of inactivity, unless Subscriber has Mobile IP Per D Charc�esgood for 24 hours "Both options available through your Verizon Wireless handset. Airtime required for use. Important Information: You agree, represent and warrant that your use of VZ Navigator will be solely for your lawful use as necessary under theterms of your employment and for no other purpose, but in accordance with the rules, regulations and policies of the government agency that employs you. By subscribing to andtor using this application, you are consenting and permitting Verizon Wireless to gather, collect and use Information regarding the location of this wireless device in order to deliver the location based services provided through the use of the application you have previously downloaded. Verizon Wireless does not guarantee the accuracy or completeness of any information, including location information displayed through this application. While you're in navigation mode, VZ Navigator will provide audible turn- by- tumdirections. Whenyou'reinmapmodeoronacallyou will not hear these directions. So be sure to get back to navigation mode on a regular basis so you don't miss a turn. Always use caution when displaying and disseminating personally identifiable information about yourself or your location to third parties. Do not attempt to enter or change information while driving. Please observe the Verizon Wireless °Drive Responsibly" policy, which can be found at www.ve0zonv ireless.com. Update your privacy settings at www vzwlocationmanaoement.comllisoa or through the Location Manager application. VZ Navigator is only available in the National Enhanced Coverage Area. User may be required to agree to additional terms and conditions online when downloading the application, Subscribers first partial and full month's access charges for push to talk are payable in advance and will not be refunded after activation of the Wireless Service. Charges, for calls that connect, begin when the" SEND "or "CONNECT'buftonispressed, or upon connection to the network. On incoming calls, charges may begin prior to the phone ringing or before "SEND" is pressed to receive the call. Charges end when a call disconnects from the network, which maybe a few seconds after "END" or "DISCONNECT" button is pressed. Calls to certain fax/data modems incur charges, though it may sound as If call was unanswered. Calls to "911" and certain other emergency services are toll and airtime free however, airtime may be charged when dialing toll -free numbers. All features may not be available in all Verizon Wireless markets. Roaming In CDMA countries outside of the US: Roaming in these territories will only be available in "CDMA° mode where service is available. An update to the Global Phone software is required to roam in S. Korea. Roaming in GSM countries: Rates, terms and conditions apply only when roaming on participating GSM networks in published Global Phone countries. Service may be available in additional countries, but airtime rates, availability of calling features, and ability to receive incoming calls (including return calls from emergency services personnel) may be restricted. See verizonwireless,com forZone 1 and Zone 2 countries, coverage and airtime rates. Service in certain countries maybe blockedwithout prior notice. Where text messaging is available, Customerwilibecharged $0.50 for each message sent and $0.05 for each message received. TXT messages cannot exceed 140 characters and may be sent only to MTNs of: (1) Verizon Wireless customers, and (ii) customers of foreign wireless carriers that participate in international text messaging. Check www.vtext.com for the most current list of participating foreign carriers. TXT messages cannot be sent to email addresses. Wireless Voice Services Contract # 725- 330 -05 -1 Amendment 9 Page 9 State of Florida, Department of Management Services and Verizon Wireless Home Airtime and Roaming: Airtime is rounded up to next full minute. Automatic roaming may not be available in all areas and rates may vary. Roaming charges may be delayed to a later bill. Intemabonal Long Distance: International Long Distance is available but may be subject to a 90 -day payment history with Vedzon Wireless. International long distance rates will vary and do not apply for calls to Canada, Puerto Roo, the U.S. Virgin Islands and some U.S. Protectorates, orto credit card or operator assistance calls. Call Waiting, Included Features I Three Wa Callin t Call Forwarding No Answer/ Busy Transfer Caller ID2 Basic Voice Mail 2 411 Connect SM4 Basic TXT Massa in s 'Airtime charges apply to all calls simultaneously. 2When making a call, Subscribers MTN may be displayed to the receiving party with Caller ID capable Equipment. Caller ID service may not be available outside home airtime rate and coverage areas, and maynot be compatible with certain enhanced features. Caller ID can be blocked formost calls by dialing *67 before each call, or by ordering per -line call blocking where available. Calls to some numbers such astoll -free numbers cannot be blocked. SAirUme charges apply to message retrieval. 4Directory assistance with automatic call completion is $1,25 per call plus airtime charges. 5$0.02 per inbound and $0.10 per outbound message charge applies. TXT Messaging terms and conditions below apply. Push to Talk: Push to Talk capable Equipment required. Push to Talk calls may only be made with other Verizon Wireless Push to Talk Subscribers. Push to Talk is only available Whin the National Enhanced Services rate and coverage area. There may be a delay from when initiating a Push to Talk call, Push to Talk calls end after 20 seconds ofinactivity. Unanswered' barge calls to available individuals incur charges even if the individual does not respond. All calls to groups are'barge' calls. While on a Push to Talk call, or when updated presence information Is being sent to the Equipment, voice calls received will go directly to voicemail. While on a voice call Push to Talk calls cannot be received; however, presence information will indicate that Subscriber is'avaflable% Other Verizon Wireless Push to Talk Subscribers cannot be prevented from entering your MTN into their Push to Talk contact lists. MTNs cannot be blocked from Caller ID when making a Push to Talk call, Only one person can speak at a time during Push to Talk calls. IN Calling: IN Calling minutes apply when making calls directly to or receiving calls directly from another Verizon Wireless Subscriber while in the America's Choice Home Rate and Coverage area. With Local Digital Choice Calling Plans IN cans mustoriginate and terminatewhile both Verzon Wireless Subscribers are within the same local IN Calling area. Phone may not accurately display Caller ID and roaming indication. Not available with fixed wireless devices with usage substantially from a single cell site. IN Calling is not available to Subscribers whose current wireless exchanges restrict the delivery, of Caller ID. IN Calling minutes will be applied before home airtime minutes.* Night and Weekends: Applies to calls made in a calling plan's home airtime area only during the following hours: 9:01 pm Friday through 5:593m Monday and 9:01pm- 5:59am Monday through Friday. *NOTE: If both Night and Weekend and IN Calling minute allowances apply to a given call, the minutes will decrement from the IN Calling allowance before the Night and Weekend allowance. However, if either allowance is unlimited, that allowance will always apply first. *TXT Messaging: TXT Messaging includes Short Message Service (SMS up to 160 characters) and Enhanced TXT Messaging (EMS up to 1120 characters) Enhanced TXT Messages sent to most SMS handsets will be delivered as multiple TXT messages of up to 160 characters each. Subscribers have the option to have text messages disabled entirely without affecting voicemail or other related services. TXT Messaging plans do not include Operator Assisted Messaging. Verizon Wireless is not responsible for information sent using TXT Messaging or Enhanced TXT Messaging. Verizon Wireless cannot guarantee that messages will be received and is not responsible for messages that are lost or misdirected. Messages not delivered after 5 days are automatically deleted. Airtime charges do not apply to the sending or receiving of text messages. When sending messages from a phone, the sender's telephone number will always be sent to the destination, even if Caller ID is used to block voice calls. Customer's Cell Phone Number and Caller ID. Verizon Wireless will assign one Mobile Telephone Number ( "MTN ")to each Subscriber line, Other than as required to port a MTN, Customer does not have any property right in the MTN and Verizon Wireless may change, reassign, or eliminate an MTN upon reasonable notice to Customer undercertain circumstances, including fraud prevention, area code changes and regulatory or statutory law enforcement requirements. Roaming in CDMA countries outside of the US: Roaming in these territories will only be available in'CDMA" mode where service is available. An update to the Global Phone software is required to roam in S. Korea. Roaming in GSM countries: Rates, terms and conditions apply only when roaming on participating GSM networks in published Global Phone countries. Service may be available In additional countries, but airtime rates, availability of calling features, and ability to receive incoming calls (including return calls from emergency services personnel) may be restricted. See verizonWreless.00m for Zone 1 and Zone 2 countries, coverage and airtime rates. Service in certain count6es maybe blocked without prior notice. Where text messaging is available, Customerwill be charged Wireless Voice Services Contract # 725- 330 -05.1 Amendment 9 Page 10 State of Florida, Department of Management Services and Verizon Wireless $0.50 for each message sent and $0.05 for each message received. TXT messages cannot exceed 140 characters and may be sent only to MTNs of. (i) Verizon Wireless customers, and (ii) customers of foreign wireless carriers that participate in international text messaging. Check www.vtext,com for the most current list of participating foreign carriers. TXT messages cannot be sent to email addresses. 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Agencies with smaller volumes can piggyback on the contracts and enjoy significant savings in terms of product cost reductions and staff time savings, and NOW THEREFORE, having found it to be in the public interest, t. The Vendor affirms and ratifies the terms and conditions of the agreement with the "Contractor" and agrees to perform the services set forth therein for the "City" in accordance with the terms of said Contract until the Work is completed. 2. The City agrees to utilize the services of the Vendor in a manner and upon the terms and conditions as set forth in the Agreement with the "Contractor" until the Work is completed. By: WITNESS: WITNESS: Z:Tonns & Temptate\Piggyback Agreement Rev.2010.doc CITY OMSQUTH C' y Manager/ Hector Mirablie Ph. D ATTEST: City Clerk Maria Menendez